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Consumers looking for a low-cost SUV often gravitate toward the 2018 Mitsubishi Eclipse Cross. After all, it boasts of plenty of style and many advanced safety features. The automaker even claims that the new lineup helps to make “boundaries redefined,” but most people aren’t happy with the ways it is redefining driving. From the faulty electrical system to the defective service brakes and malfunctioning fuel system, this SUV ranks as one of the biggest lemons.
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NHTSA Complaints for the 2018 Mitsubishi Mirage G4
| Complaint Category | Number of Complaints |
|---|---|
| Structure:body | |
| Electrical System | |
| Air Bags | |
| Unknown Or Other | |
| Engine | |
| Service Brakes | |
| Seat Belts | |
| Electrical System:wiring | |
| Electronic Stability Control |
Problems with the Electrical System
The heart of the electrical system begins with the battery and alternator, but it goes beyond that. Nearly every feature in a modern vehicle relies on a properly functioning electrical system.
One Edmunds user discusses frustration with the Mirage G4. “I love my car but I have problems I have been back to my dealer five times about my radio it keeps turning off and won’t come back on. The apple car play made my phone shut off and my phone won’t come back on. My radio has been replaced twice I have only had my car for five months. So every month I have to drive almost two hours to get them to fix it.”
This isn’t just annoying, but also time-consuming. Sadly, the company has admitted to even larger electrical concerns. Service Bulletin #TSB-18-13-003 talks to dealers about the Check Engine Light coming on in failsafe mode or when the engine doesn’t restart after a short trip. Both of these instances appear to be most prevalent after driving in cold weather. No matter how low the price is on any car, these are issues that shouldn’t be occurring. While the automaker claims it is “designed for colorful driving,” reviews prove that this car shouldn’t be driven anywhere.
Problems with the Air Bags
Air bags function to keep occupants safe. Even on the most basic vehicle models, this system is designed to protect, but can also malfunction.
One such example is found on the NHTSA website. “On November 18, 2019, I was in a motor vehicle accident, hitting a buck going 60 miles an hour. My air bags did not deploy and my seat belt failed to lock on impact.”
It’s clear that Mitsubishi is dealing with air bag related concerns. In fact, NHTSA Campaign Number 19V330000 states that over 26,000 vehicles might have defective air bags, which don’t deploy during a collision. The trouble stems from an internal acceleration sensor inside the ECU and SRS that misinterprets vibrations as a reason to disable the air bag. What’s left is countless occupants who are left without the protection they assume is in place. In fact, stacked up pillows would do a better job than these air bags.
Problems with the Brakes
Furthermore, the braking system is also in place to keep everyone on the road safe, but the Mirage G4 fails in this department as well.
One Edmunds comment states “So I got the car 2017 Dec and by the first 4 months I had to take back and get the rear brakes readjusted 2 times then about April they needed to be done again the guy from the dealership refused to readjusted them again till my next oil change so I kept driving then by September 10 I was going 45mph seen a car stopped to make a left turn so I hit the brakes my brakes completely failed I could not stop hit the rear end of the other car somehow ended up in the center of the road and got T-boned back side of the driver’s it knocked the back door all the way to the center console knocked me out in the accident and Broke my right femur bone and had to have a rod placed in my leg after the accident overall I think and truly believe the safety needs to be looked at again all the way around before it gets bad and someone dies I’ve had a lot of people look at the photos and tell me I’m lucky to be alive someone even asked if the car caught on fire as bad as it was.”
Unfortunately, there are no manufacturer communications regarding the braking system at all. Instead, Mitsubishi feels that it has acknowledged too much already, and probably doesn’t want any more liability. Sure, the Mirage G4 is low-priced, but what is the cost that owners end up paying? It could be their lives.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Mitsubishi pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
Complaint Data
| Category | Structure:body |
| Date | Jul 28, 2021 |
| State | CA |
| Description | Drivers window bracket broke inside door causing glass to fall into door jamb. |
| Category | Structure:body |
| Date | Jul 28, 2021 |
| State | CA |
| Description | Drivers window started making clicking noises going up and down. Found bracket was broken inside door jamb |
| Category | Electrical System, Service Brakes |
| Date | Mar 29, 2021 |
| State | PR |
| Description | A un ao de comprado totalmente nuevo el vehculo estaba en marcha cuando me tocaba frenar no s detuvo el auto. Y tuve que utilzar la emergencia. Sin contar que los pads no le duran ni 7 meses. Los gasta bien rpido. Por otro lado, desde antes del cumplir el ao; el vehculo me ha dejado a pies. Pues entiendo que la batera debe tener un defecto de fabricacin. Ya son 4 las veces (incluyendo el da de hoy) que he solicitado asistencia por este motivo. Y en ninguna de las ocasiones se ha dejado luces prendidas para que yo tenga problemas con la batera. Y cabe destacar que el carro lleva todo el mantenimiento al da. Y cunto con toda la evidencia. |
| Category | Air Bags, Structure:body, Unknown Or Other |
| Date | Dec 05, 2019 |
| State | CA |
| Description | I was in accident where my front it buckled and rear end it completely destroyed and no air bags went off. I was stopped and hit from behind at 45 miles per hour and pushed into another vehicle. I was on a city street in damp conditions |
| Category | Air Bags, Seat Belts |
| Date | Nov 21, 2019 |
| State | TX |
| Description | On november 18, 2019 I was in a motor vehicle accident, hitting a buck going 60 miles and hour, my airbags did not deploy and my seatbelt failed to lock on impact. |
| Category | Electrical System:wiring |
| Date | Oct 16, 2019 |
| State | PR |
| Description | Tl* the contact owns a 2018 mitsubishi mirage g4. When the vehicle was started, the check engine indicator illuminated. Also, the vehicle vibrated at 40 mph and did not accelerate. The vehicle was taken to nimay mitsubishi (787-622-0200, located at pr-2 o, toa baja 00949, san juan, puerto rico) where it was diagnosed that an unknown cable was chewed up by rodents and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 44,800. |
| Category | Air Bags |
| Date | Oct 06, 2019 |
| State | TX |
| Description | I dont understand nothing about recall |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Sep 08, 2019 |
| State | NC |
| Description | The radio glitches and works when it wants to. The engine clicks before starting, 4-5 clicks and turns over. Electrical issues all over from cutting back of fuel from turning on a/c to rolling down the windows. |
| Category | Electrical System, Electronic Stability Control, Engine |
| Date | Aug 09, 2019 |
| State | MA |
| Description | When you put the ac on the car slows down and it's hard to drive. The engine makes a lot of noise while it's on and driving. The electrical features glitches all the times. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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