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Compact SUVs are often stylish and fun to drive, as was expected from the 2020 Hyundai Tucson. Owners were excited to hear about the “all-around-you safety,” but this model seems to put more people at risk than needed. This vehicle suffers from a defective engine, malfunctioning electrical system, shoddy steering and poor visibility.
Click on other model year to view more problems: 2018 2019 2021 2022 2023
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NHTSA Complaints for the 2020 Hyundai Tucson
| Complaint Category | Number of Complaints |
|---|---|
| Unknown Or Other | |
| Service Brakes | |
| Service Brakes, Hydraulic | |
| Electrical System | |
| Back Over Prevention:display Function | |
| Engine | |
| Power Train | |
| Air Bags | |
| Exterior Lighting | |
| Forward Collision Avoidance: Warnings |
Problems with the Engine
Even with a compact SUV, the engine needs to be powerful, equipped to handle passengers and cargo. However, drivers are complaining, not just about the power, but about defects.
Here is one complaint left on the Edmunds website. “The first instance almost got us smashed on Hwy 90 because the engine just died just as we entered the highway, my husband managed to get it out of the way of a Semi, but it was too close for comfort. The second time, we were on Hwy 285 and we were following a dump truck, we pulled out to pass and engine slowed to a pace, we were blest to have the space to fall back behind the truck. We took it to the dealership twice in one day for similar incidents; they said nothing was wrong. Today, they have had the car for a week, they say nothing’s wrong. So frustrating.”
Hyundai isn’t afraid to discuss engine troubles with the Tucson. Service Bulletin #20-AT-007H even talks about the Check Engine Light coming on because the vehicle needs a new solenoid or oil pressure harness. With the situation above in mind, it’s difficult to see how the Hyundai SUV is providing “all-around-you safety,” unless the automaker plans to cover the vehicle with cushions that prevent the tractor-trailers from demolishing it every time the engine dies. Maybe the tagline should be “all-around-you danger” instead.
Problems with the Electrical System
The electrical system is another aspect that is causing trouble. Whether it is used to start the engine or run accessories, this system must be in properly running order.
However, this NHTSA complaint says otherwise. “The backup camera is blurry and fuzzy during the day and even worse at night. Almost useless at night time. The camera system is supposed to be a safety feature but it is not very good when you can’t make out objects and there isn’t a warning noise when you are about to back up into something. I have taken to service department at dealership 3 times now and they have installed a new camera and it is still the same as the first one. I think Hyundai needs to get a much better quality camera system for the 2020 Hyundai Tucson Ultimate. I was at Walmart 3 nights ago backing out of a parking space and did not see the lady walking behind my car because the camera system is horrible at night time.”
In all fairness, the Tucson tagline doesn’t guarantee safety for those around the vehicle, just those in it. With that in mind, there are many other electrical-system errors that need to be dealt with. One such communication, Service Bulletin #20-BE-001H, talks about trouble with the head unit and USB connections. It seems that this Hyundai can’t even get the basic down, nor can it see people walking around the SUV. Maybe owners should put a sign on the back that says, “Don’t walk behind this vehicle – we can’t see you!”
Problems with the Steering
Keeping control of a vehicle is something that most operators don’t think about; it just comes naturally. That is, unless the system isn’t working right.
One such example is found on the NHTSA website. “Was getting on entrance ramp to Interstate 35 north bound from Robinson when orange Electric Power Steering (EPS) warning light came on. When I was about 90 degrees into the turn. Shortly after read EPS came on, power steering became non-existent. I exited I-35 at Indian Hills and turned the power off once I got to side of road. Steering became normal after restart and all warning lights were off. Vehicle has around 400 miles. I don’t think my wife would had the strength to turn the wheel and I consider this incident would have been extremely dangerous for her.”
This is one area that Hyundai chose not to talk about. As of now, there are no communications discussing trouble with the steering system. Instead, customers are left wrestling their vehicles off of highways in an effort to protect themselves. Moral of the story – if driving a Tucson is in the future, start building arm muscles now.
Problems with the Autoglass
A final look brings the research to the auto glass. It turns out that there are many defects with this system as well.
An NHTSA review states, “SUV has been in shop 4 times due to a loud cracking pop noise coming from panoramic sun roof. I know there was a recall on this exact issue, then the windows would explode. Apparently Hyundai has not fixed the problem, I am afraid to drive the car, and want my money back or a new car.”
While there isn’t a current recall on this vehicle, it has been a problem for many other owners. In addition to the auto glass concerns, communications show trouble with the lighting, which is also a visibility problem. Service Bulletin #20-BD-014H talks about moisture accumulation with the headlamps, daytime running lamp, fog lamp and rear combination lamp. However, the automaker claims that it isn’t necessary to replace the assembly to repair the problem. Instead, the company just wants to run the engine for a few minutes with the lights on, which supposedly eliminates the condensation. If that were the case, there would be no problem, as owners are regularly driving their SUVs. Maybe a drive to the dealership is what’s really needed – so they can fix the problem for good.
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Complaint Data
| Category | Air Bags |
| Date | Mar 16, 2023 |
| State | CA |
| Description | The contact owns a 2020 hyundai tucson. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated intermittently. The vehicle was taken to the dealer, where the unit under the passenger's side seat was replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. |
| Category | Service Brakes, Suspension |
| Date | Feb 20, 2023 |
| State | MT |
| Description | From time to time, when stepping on the brakes the whole front end shakes . When this happended I took the 2020 tucson back to the dealer to be checked out. I was told there was nothing wrong with it. And I was just not use to abs. I"m not stupid. I've had many , many cars and suv'''s, trucks with abs. This made me mad. And guess what, it still locks up. I |
| Category | Engine |
| Date | Feb 16, 2023 |
| State | NH |
| Description | Check engine light came on for 2020 hyundai tucson; the vehicle has the 2. 0 engine. I called hyundai for service waited 3 weeks for service appt. Service ecm software update completed on 2/13/2023. On 2/15/2023 service light came on again. Advised hyundai service dept that the light was on again. There was a recall for 2019 2. 0 engines for exhaust manafold catalyst sensor. Advisor stated that bring it in 3 weeks and we will take it for a test drive. |
| Category | Electrical System:ignition:anti-theft:immobilizer/proximity:key/sender |
| Date | Jan 19, 2023 |
| State | WI |
| Description | My vehicle was stolen due to not having an ignition immobilizer. There were no warning lights. Yes its a known issue |
| Category | Engine |
| Date | Dec 28, 2022 |
| State | NJ |
| Description | Engine light was flashing on and off in september 2022 I took it in to a hyundai dealer in september and was told it was the catalytic convertor. The catalytic convertor was replaced in october 2022, 2 weeks later the engine light was flashing and the car would not accelerate. I took the care that day to freehold hyundai where after keeping it for 3 days they said it was an issue with the oil filter. I have taking the car on a regular basis for all oil changes since in my possession. On december 25th as I was driving to my families house for christmas the engine light again started flashing and the car would not accelerate. I was able to get the car back to my house. No one was available to call that day due to the holiday. I contacted freehold hyundai 12/26/2022 and had the car towed to their facility. On 12/27/2022 I was told the cars engine is failing and that they need to obtain authorization from hyundai in order to get approval. This is a leased vehicle and does have warranty coverage but they are not able to confirm it can be fixed and cannot offer me a lender car. |
| Category | Forward Collision Avoidance |
| Date | Dec 13, 2022 |
| State | CA |
| Description | The contact's father owns a 2020 hyundai tucson. The contact's father stated that while driving at various speeds, the forward collision avoidance message was displayed; however, there was no other vehicle nearby. The vehicle was taken to a local dealer, where it was diagnosed that an unknown sensor needed to be replaced; however, the contact's father was made aware that there was a backorder on the part. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000. |
| Category | Forward Collision Avoidance: Warnings, Lane Departure: Assist |
| Date | Nov 11, 2022 |
| State | LA |
| Description | Both waning lights came on for lane assist and forward collision warning. I took the vehicle to the dealership. They said the camera was not working and I would have to pay 00. 00 to install a new one. It appears there are 2 separate cameras involved. I was asked if I struck anything. I did not and the camera in the grill is I damaged as is the forward collision camera in the rear view mirror. The paperwork I received from the dealer says “software error†I have not had the work done due to the cost. I was also told by the dealer that they are aware of other customers with the same problem. |
| Category | Exterior Lighting, Service Brakes |
| Date | Oct 05, 2022 |
| State | TX |
| Description | The left brake lights are on the vehicle remains on even when the brake is not pressed. |
| Category | Structure:body |
| Date | Sep 04, 2022 |
| State | GA |
| Description | Peeling paint paint started peeling away on hood, and now on roof. On a single drive to town about half the paint peeling from my roof. There's also little bubble in various areas on the vehicle where the paint looks like it's about to start coming off. Appears to be a manufacturer defect as they've had this same issue before with numerous models. |
| Category | Electrical System |
| Date | Aug 10, 2022 |
| State | TX |
| Description | When parked and car is turned off , if I don't get out right away (key in ignition still or not) a “battery discharge warning†shows up on my display. |
| Category | Engine, Unknown Or Other |
| Date | Jun 06, 2022 |
| State | NC |
| Description | The car engine completely shuts down without warning. This has happened over a dozen times since last summer. The only thing we can think of was the abs module recall work, but the dealership says everything is fine with the car and they cannot replicate. This happens when the car is at a stop, or sometimes driving slowly or turning. The engine gets quiet, the lights flicker, and then gas no longer works to accelerate. To fix this, we have to shift the car back to p, then turn the car off, then turn it on again, and then put it back into d. Sometimes this happens in the middle of live traffic which is unsafe. We have an active case with hyundai america open about this issue since the dealers cannot identify and fix the issue. This is a high safety issue for my family and other drivers. The car is available for inspection. The frequency of this occurs about once a week (it used to happen 1-2 times per month but recently has been increasing.) |
| Category | Unknown Or Other |
| Date | May 18, 2022 |
| State | WI |
| Description | Vehicle was stolen in day light in milwaukee area between 5 and 8 pm on 5/13/2022. Was aware of high theft but thought that it was safe do to the time I was there. Milwaukee pd didn't file the case in time and had mukwonago pd show up at the house to question me about my car. We had 3 high school kids with us and 5 adults to verify the theft. |
| Category | Air Bags, Unknown Or Other |
| Date | May 16, 2022 |
| State | CA |
| Description | Since mid to late december 2021 the airbag light has come on roughly 4 to 6 or more times. The last time currently was 05/07/2022 after having had the "code cleared and a reset" done at the dealership of purchase. This reset took place at 10:27 am and the light came on again at 1:57 pm. The cost to me was 5. 00. I feel this poses a safety concern though I was told "most likely the airbag would fail to go off". |
| Category | Electrical System, Exterior Lighting, Service Brakes |
| Date | Apr 30, 2022 |
| State | MN |
| Description | While driving one evening, it was brought to my attention that my passenger brake light was remaining on, when I was not braking. A week later, both sides are on. This happens only if my headlights are on - automatically or if I manually turn my headlights on. The back center light will only come on when I high the brake pedals. Again, back brake lights on driver and passenger side remain on regardless of brake pedal is engaged. |
| Category | Electrical System |
| Date | Mar 28, 2022 |
| State | PR |
| Description | In september 2021 I bought the reference unit and on 4 different occasions I could not use it because it had no power. I took it to the dealer and they didn't find any problem, I used it again and again it ran out of power. It has currently been at the dealer for 5 weeks and they have not found the problem. I had a conversation with the previous owner and she told me that she had returned the unit to the dealer for the same situation. So far the dealer has not received an answer as to what is wrong with the unit. Nor have they provided me with a vehicle. This situation has affected my family since daily we are complicated about how to get to our jobs and schools. The dealer is hyundai from cupey, puerto rico pr-8838, san juan, 00926 on april 16, 2022 dealer told us that they had solved the problem after being at the dealer for 7 weeks, dealer concluded that the car problem was the alternator. After using it for 2 weeks again on may 9, the car did not start and again were left without a means of transportation consumer called a tow truck which took the bus to the dealer. The consumer stated the driver's side glass was inoperable. The tailgate could only be opened manually, it would not respond to the automatic button. |
| Category | Unknown Or Other |
| Date | Mar 26, 2022 |
| State | NY |
| Description | My windshield cracked right after I got my car in 2020. I was driving. No pebble hit my windshield. I had my windshield replaced and the same thing happened, although the second time a pebble did hit my windshield, you cant feel the crack from the outside or inside. |
| Category | Service Brakes |
| Date | Mar 09, 2022 |
| State | NY |
| Description | copy sent to [xxx] head office begin forwarded message: from: [xxx] date: march 9, 2022 at 6:04:59 pm est to: [xxx] subject: my brake pedal dropped to the floor on 2/12/2022 I was driving my 2020 hyundai tucson I turned right and applied the brakes to stop the pedal dropped to the floor and didn't slow down or stop I tried to pump the brakes but the pedal was flat on the floor no pressure I put the vehicle I to park to stop the vehicle stopped immediately and I bounced around in it there was no ice on the pavement I was not sliding I turned the vehicle off and waited a few moments and the pedal came back up I very slowly drove up the block to my home and parked this scared me the next day I called roadside assistance for a tow to the dealership to be checked out( towne auto 3525 southwestern blvd in orchard park ny) when the tow truck driver came the next day he got in put his foot on the pedal pumped it twice to see him f there was pressure turned the vehicle on and he said the brake pedal went right down to the floor on monday the 2/14/2022 the had the vehicle until 2/25/2022 they said they couldn't verify the concern I went there scraped the ice and snow off the vehicle got in pumped the brake to see if there was pressure started it abs again the brake pedal went down to the floor I call roadside assistance again and had the vehicle towed to different dealership on 2/26/2022 west herr 5485 transit rd williamsville ny they had the vehicle until 3/03/2022 again couldn't verify the concern both dealers gave a list of checked items I had asked if the master cylinder, brake booster, abs, wheel sensors, or air brake n brake lines were checked all possibilities of a dropped to the floor brake pedal accordingly to the master mechanic at geico mechanical breakdown dept I requested this as I experienced a no brakes situation and I have no confidence in the ability of this vehicle to stop unless inspected properly thi information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Feb 27, 2022 |
| State | OH |
| Description | It happened on two different occasions but only when driving at high speed using the cruise control. Here is what happened. Driving on the cruise control I “set†it to 70 mph. Driving on the two lane highway with both lanes blocked by other vehicles, I pressed the “brake†pedal. The car slowed down and I continued driving at a lower speed. When traffic in front of me cleared, I pressed the “resume†button on cruise control. With no obstacles in front of me, my car was supposed to accelerate to the previously set speed of 70 mph. Instead, it was slowing down. When pressing the gas pedal the car was not accelerating. It felt like the car “lost power.†it felt like the automatic transmission shifted to a neutral or may be the lowest gear. Pushing the gas pedal did not do anything and on both occasions I managed to steer the car to a road shoulder. It was a scary situation with heavy fast moving traffic on a narrow mountain highway. I stopped the car, then tried to go again. It would go very slow on, what felt like, the lowest gear without acceleration. I then stopped the car again and turned off the engine. Turning the ignition off resets the electronics and I was able to get back on the road. The car continued to drive normally on cruise control until the same happened again the next day. As I said, it happened on two different occasions. From there on I avoided pushing the “resume†button on cruise control and I am afraid of using it from now on to avoid potential accidents. I consider this to be a life threatening malfunction and I reported it to hyundai's customer care. They opened the case number and suggested going to the nearest dealer. I took the car to the nearest dealer. They kept it for several days, drove 40 miles and, as I expected, were not able to replicate the problem. In my opinion, this problem needs to be analyzed by the engineers not a dealership's technician. Is speed a factor? Is temperature a factor? What is the factor? |
| Category | Air Bags, Power Train |
| Date | Feb 24, 2022 |
| State | NE |
| Description | Proceeding with flow of traffic, southbound on a 2 lane st, I was in the curb lane. A truck exiting interstate ran through, at approx 50-60 mph, a red light. Initial contact was made on passenger side front and rear door. He continued to push my car, and I turned the wheel to the right to avoid left lane traffic (as they couldn't move becuase of guard rail facing east) and he gunned it and pushed me into a concrete the guard rail at about 15-25 mph. The car was stuck in drive, it couldn't be put into any other gear.▪︎there were no airbag deployment at all▪︎I've missed worked since 2/11. I have severe left side injuries-neck, shoulder, upper/lower arm, wrist, and left hand, upper back pain, lower back pain, pain down the back of my legs, right shoulder pain, concussion, numbness, tingling in fingers, back, and feet. Labored breathing, bruising, headache, some loss of mobility, in constant pain, panic attacks/anxiety, under care of pulmonologist, family dr., physical therapist, chiropractor (as of now), insurance company towed car to their facility to get estimate. They have the car in their possession and the only ones to do any inspection at this point. There were absolutely no warning lights, messages, noises, no warnings on bluelink app, nothing that would give me any indication there were issues with transmission (gear stuck in drive) or airbag malfunctions. |
| Category | Service Brakes |
| Date | Feb 22, 2022 |
| State | NV |
| Description | Four weeks ago , I called henderson hyundai,702-565-1500, concerning a fire hazard for my car that the hyundai company said would start on fire because of corroded brake lines. I was told before that this would be taken care of at my next oil change, today, 2-22-2022. The service rep said this didn't apply to my 2020 tucson. I told him that my car met their recall instructions. The dealership refused to fix the potential fire hazard. I want to go on record that I attempted to resolve the issue and the dealer said no. I put my car in the garage and don't want my house to burn down. |
| Category | Engine, Unknown Or Other |
| Date | Jan 29, 2022 |
| State | NE |
| Description | These vehicles I been noticing looks like they having issues with their staters or something I been seeing on youtube everyone having same issue like I'm where on cold days you try to start the engine it just makes a clicking sound with a burning smell |
| Category | Visibility/wiper |
| Date | Jan 24, 2022 |
| State | IN |
| Description | I've owned this vehicle for a year and a half and have had to fix my windshield 3 times. 2 of those, including replacement. After only have the car for 2 months the windshield cracked. Then after I have had to replace it twice. I don't know if it's faulty design, but there have been lots of complaints of 2020 hyundai windshields |
| Category | Lane Departure: Blind Spot Detection |
| Date | Jan 21, 2022 |
| State | AL |
| Description | For at least the last 60 days, the blind spot warning camera system will disengage while driving. Took the vehicle to the local dealer, who had the car for 2 days and could not determine the cause. They did discover it will disengage after driving the car for 18 miles. They have called hyundai for assistance. So far, no information received back from hyundai on how to correct this issue. |
| Category | Back Over Prevention:display Function, Unknown Or Other |
| Date | Jan 17, 2022 |
| State | FL |
| Description | The backup camera in the 2020 tucson ultimate is blurry, creating a serious safety issue. We have taken the vehicle to the dealer repeatedly with this complaint and although the service advisor agrees, hyundai has refused to replace or repair the camera. Note that there are many of the same complaint that can be found through a simple internet search, but apparently hyundai refuses to acknowledge and repair the issue. Both the driver's safety and the safety of others are at risk, since it's not possible to see clearly what is behind the vehicle. The problem has been confirmed by the dealer and the dealer requested a replacement backup camera, but hyundai declined authorization for the replacement. Federal regulation that went into effect in may 2018 requires that all new vehicles must have a backup camera. Surely the backup camera must be usable, as opposed to just existing to satisfy the legal requirement? This camera is so blurry it is barely usable. We had this exact same make and model from the 2016 model year and the backup camera was crisp and clear, so this is definitely an issue with this particular model year. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Dec 09, 2021 |
| State | PR |
| Description | Hyundai tucson sport 2020, this happens always, while driving in the highway, long distance the forward collision warning activates (no cars in front of me or any objects) and the suv make a sudden stop and it sound a loud scary noise, then I have to park, turn it off and then start the suv again because the rpm starts going up. This is a safety hazard, luckily no one was behind me or I could get hit in the middle of the highway. I took the suv to the hyundai dealership where I bought it in san juan, kennedy, but they said they didn't find anything. I took it then to the hyundai dealership in caguas, p. R. To have it check and still waiting on a response. It's been a year and still no one finds what's the problem. I feel my life is at risk when driving in the highway. |
| Category | Unknown Or Other |
| Date | Dec 01, 2021 |
| State | NY |
| Description | While I was driving my car on the highway I notice my back window was getting foggy and about 5 minute later all my indicators on my dashboard lift up and my car went dead trying to get off the highway ramp and smoke came out of the hood, this was a brand new car, hyundai tucson 2020 and only have 23000 miles on it, from when I purchase it, please can you check in to this for me. |
| Category | Unknown Or Other |
| Date | Nov 02, 2021 |
| State | WA |
| Description | The contact owns a 2020 hyundai tucson. The contact received a recall notification for nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the dealer informed the contact that the parts for the recall repair was available. The contact stated that an unknown warning light was illuminated. The dealer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 4,200. Parts distribution disconnect. Vehicle has been repaired. |
| Category | Unknown Or Other |
| Date | Sep 01, 2021 |
| State | KY |
| Description | The contact owns a 2020 hyundai tucson. The contact stated that while driving approximately 65 mph, the instrument dashboard display suddenly blacked out and the steering wheel malfunctioned causing the driver to lose control of the vehicle and crash down an embankment into a tree. The contact mentioned that when she attempts to exit because the vehicle was on the edge of an embankment when she exits the vehicle she fell into a tree then climbed up to the roadway where she was found unconscious. During the incident, the driver sustained a fractured left shoulder and head trauma. The contact currently was being seen by a neurologist for her head trauma. A police report was taken at the scene and the vehicle was towed away. It took over an hour for the vehicle to be retrieved from the embankment. The cause of the failure was not determined. Prior to the crash, the vehicle had been serviced on multiple occasions for exhibiting a loss of power and hesitation to accelerate. The vehicle was taken to the local dealer who replaced the transmission and reprogrammed the computer software but the failures continued to occur. The manufacturer was notified of the failures. The failure mileage was 38,000. |
| Category | Service Brakes, Hydraulic |
| Date | Jul 13, 2021 |
| State | FL |
| Description | The contact owns a 2020 hyundai tucson. The contact received a recall notification for nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Visibility/wiper |
| Date | May 12, 2021 |
| State | NY |
| Description | My windshield cracked. The vehicle was stationary. Nothing hit it. It started out as a 5inch long crack and is now 18inches. I cant feel it on the inside, or outside of the glass. It is from the inside. |
| Category | Back Over Prevention:display Function, Unknown Or Other |
| Date | Apr 13, 2021 |
| State | CA |
| Description | I submitted a safety issue with my car's front and rearview camera. In low light, it is impossible to see what is behind me or how far I am from the object behind me. The federal government mandates backup cameras but does that mean a manufacturer can just put any camera on car without it working properly? It is not only a problem on my car, I have looked at other 2020 hyundai tucson ultimate trim levels, and it has the same problem. We can not wait until we run over someone before someone steps in. Please review and take my complaint seriously. |
| Category | Service Brakes, Hydraulic |
| Date | Apr 06, 2021 |
| State | MD |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes,hydraulic) however, the part to do the recall repair was unavailable. The local dealer jones bel air hyundai located at 1504 belair road, belair, md 21014 was notified and it was confirmed that the part was not yet available. The contact was informed that the part would not be available until fall of 2021. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Seats |
| Date | Mar 24, 2021 |
| State | NC |
| Description | I was driving then I smelled something, didn't figure out where the smell come from at first, but when I got home I realized that my rear seat was burnt and melted so deep it was unbelievable because my seat heater was on, my car could have been exploded, it was melted completely. I took it to dealership they were so scared they said that they have never seen something like this before, I was so scared, why seat should burn because the seat heater is on!!!!! It's unbelievable. Imagine it was a car seat on it or a paralysis person who was sitting there. |
| Category | Seats |
| Date | Mar 23, 2021 |
| State | NC |
| Description | I was driving then I smelled something, didn't figure out where the smell come from at first, but when I got home I realized that my rear seat burned and melted so deep it was unbelievable just because my seat heater was on for 2, 3 hours, it was melted completely. I took it to dealership they were so scared they said that they have never seen something like this before, I was so scared, why seat should be burnt because the seat heater is on!!!!! It's unbelievable. |
| Category | Unknown Or Other, Wheels |
| Date | Mar 23, 2021 |
| State | NJ |
| Description | This car has had an active recall for months, I have tried to get this fixed and when I make an appointment to get the car serviced they say they don't have the parts for the recall and don't know when they will get it. Now I also have a warning on the dashboard for an issue with tires and can't get in to see them as I had an appointment they canceled. At this point I think their maintenance program is fraudulent and should be investigated |
| Category | Service Brakes, Hydraulic |
| Date | Mar 22, 2021 |
| State | NY |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to advantage hyundai (440 plainview rd, hicksville, ny 11801, (516) 806-5766) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.*dt consumer has contacted the dealer and was told she was on a waiting list and would call back once the parts came in. |
| Category | Service Brakes, Hydraulic |
| Date | Mar 18, 2021 |
| State | NJ |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that hudson hyundai located at 1977 communipaw ave, jersey city, nj 07304, (201) 845-0700) and lynnes hyundai located at 401 bloomfield ave, bloomfield, nj 07003, (908) 645-0033) and paramus hyundai located at 234 nj-4, paramus, nj 07652, (201) 845-0700) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Service Brakes, Hydraulic |
| Date | Mar 17, 2021 |
| State | MD |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that pohanka hyundai of salisbury located at 2015 n. Salisbury blvd, salisbury, md 21801, (410)673-7171 and preston hyundai located at 4327 preston rd, hurlock, md 21643, (410)673-7171) exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Unknown Or Other |
| Date | Mar 17, 2021 |
| State | NC |
| Description | I received a letter stating my 2020 hyundai tucson is affected by a recall concerning the abs modules that could cause an engine compartment fire. I called to schedule a recall repair and the dealership stated hyundai has not yet released the parts to make the repair. I was told they did not know when the parts would come in. With a serious recall like this, these repairs should be made asap. |
| Category | Electrical System, Service Brakes |
| Date | Mar 16, 2021 |
| State | IL |
| Description | Per the nhtsa recall 20v-543, the tucson has a recall for possible brake fires since sept 2020. As of march 2021 no dealer in the area yet has parts to perform the recall service. Hyundai is taking an excessive amount of time to remedy the fire hazard. |
| Category | Power Train |
| Date | Mar 15, 2021 |
| State | FL |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact stated that while driving at various speeds, the vehicle intermittently stalled while depressing the accelerator pedal without warning. The contact stated that after the vehicle stalled the vehicle then started to accelerate and resume normal operation. The contact had taken the vehicle to coconut creek hyundai (4960 n state rd 7, coconut creek, fl 33073) where they inspected the vehicle and were unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 5,200. |
| Category | Service Brakes, Hydraulic |
| Date | Mar 11, 2021 |
| State | TX |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic). The contact stated that round rock hyundai located at 2405 n. Interstate hwy 35, round rock, tx 78664, (512) 920-5397) and south point hyundai located at 4610 s ih 35 frontage rd, austin, tx 78745, (512) 445-0300) and automax hyundai located at 3221 e central texas expy, killeen, tx 76543, (254) 699-2629) and roger beasley hyundai located at 24795, I-35, kyle, tx 78640, (512) 262-2020) exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Mar 07, 2021 |
| State | OH |
| Description | I was notified in september of 2020 that there was a recall to install a fuse kit into the abs module electrical circuit and update the abs software on my vehicle. It is now march 2021 and hyundai still does not have the parts to correct this problem. Since this is a fire hazard, I see this as an issue that they need to promptly correct. 6 months is too long to be waiting when they know there is a problem. |
| Category | Back Over Prevention:display Function, Back Over Prevention:display Function, Unknown Or Other, Unknown Or Other |
| Date | Mar 03, 2021 |
| State | CA |
| Description | I am complaining about my car's rearview camera, I can literally not see what's going on behind me in low light. The entire purpose of the camera is to promote safety so people can see what is behind them, this is not the case with my vehicle. I also have an option in the menu to have an audible warning when backing up, this is not working either. I have raised the issue with hyundai and they just tell me that is how the car is designed and there is nothing they can do. How do you design a car to have a useless back up camera? It seems like it is a general problem with the 2020 hyundai tucson and I feel it should be investigated and corrected. I have another 2020 hyundai model, and the backup camera is crystal clear. I am attaching photos of the tucson camera quality, which is worse the majority of the time, as well as the quality on another hyundai tucson |
| Category | Service Brakes |
| Date | Feb 16, 2021 |
| State | IA |
| Description | Recall 20-01-040h - I've been trying to get this part since july of 2020, this is a safety recall and I finally went to stew hansen hyundai in des moines iowa on 12/29/2020 and they ordered it for the auto officially. I had been on a list for when it came in to get it fixed. For this being a safety recall this is absolutely ridiculous that I can't get this fixed. This is a complaint not a vehicle issue. Hyundai's handing of this recall is lackluster at best. I don't feel enough if being done to get this taken care of. |
| Category | Electrical System |
| Date | Feb 07, 2021 |
| State | FL |
| Description | Iam waiting for dealers to take care about a "recall" for tucson model years 2019,2020 and 2021from the month of september 2020 . Is suppose my tucson2020 could be infire because of it,but I don't see dealers are interested fixing the problem now I am waiting for kendall dealer in miami because definittly homestead dealer do not want to do it. |
| Category | Back Over Prevention:display Function, Unknown Or Other |
| Date | Jan 28, 2021 |
| State | KY |
| Description | The back up camera is fuzzy and blurry. It's hard to see through the camera to use it backing up in spot that I really need it. When it's dark its worse. The back up camera does not make the warning noise it should. I have came very close to hitting 2 parked cars and 1 person while backing up. I have made 2 payments on the tucson. It's not even due for the first oil change. It has around 2,000 miles on it. |
| Category | Unknown Or Other |
| Date | Jan 27, 2021 |
| State | NY |
| Description | I was notified of a recall around october notified the dealer for repair they gave me an appt and then cancelled it said they had to order part this vehhicle could catch fire so I have to park outside and everytime I call the dealer they say no parts I am concerned and don't know what to do |
| Category | Service Brakes, Hydraulic |
| Date | Jan 25, 2021 |
| State | FL |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to jenkins hyundai of leesburg (9145 us-441, leesburg, fl 34788; (352) 815-2516) where it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Electrical System, Service Brakes |
| Date | Jan 20, 2021 |
| State | GA |
| Description | Recall #195 fire hazard dealer said to call back in 3 wks. To see if parts are available. (park away from house. Can catch fire. In that case its not safe to drive. (brand new not as is.} should be eligible for loner car . And compensated for time I cant use car. |
| Category | Service Brakes |
| Date | Jan 20, 2021 |
| State | FL |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification regarding nhtsa campaign number: 20v543000(service brakes) however the parts needed to repair the defect were not yet available. The local dealer jenkins hyundai located at 750 lodgeville rd, bridgeport, wv 26330 and the manufacturer were contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had not experienced the failure listed in the recall. Vin tool confirms parts not available. |
| Category | Service Brakes |
| Date | Jan 20, 2021 |
| State | FL |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called to allen turner hyundai (6501 pensacola blvd, pensacola, fl 32505; (850) 479-9667) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Service Brakes, Hydraulic |
| Date | Jan 14, 2021 |
| State | IL |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to napleton's valley hyundai (4333 ogden ave, aurora, il 60504; (630) 423-5120) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Service Brakes, Hydraulic |
| Date | Jan 12, 2021 |
| State | OH |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) part to do the recall repair was available. The contact called straub hyundai (80 straub dr, triadelphia, wv 26059, (833) 955-1854) where it was confirmed that the part was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.*dt*jb |
| Category | Service Brakes |
| Date | Jan 08, 2021 |
| State | NY |
| Description | Received a recall notice from hyundai with an obvious sense of urgency instructing me to schedule a repair asap!!! That was november 2020. This recall affects the abs system of my new vehicle. Today is january 8, 2021 and still no fix and according to dealership, they have no idea when this will happen!!! No parts from hyundai available. Very concerning and frightening to drive this car due to fire hazard. In addition, the recall letter instructs that I should not park the car inside or near a structure. I live in hudson valley, new york and we are in the middle of winter here. I now sit with an empty two-car garage and have had to dig my car out of snow, scrape it from ice, and put air in the tires because of cold temperatures. This is unacceptable customer service by hyundai, putting drivers in this potentially dangerous situation. \my dealership has me at #61 on their recall list with no idea of when the repairs will be done. This could take a few months, in their opinion. I |
| Category | Service Brakes, Hydraulic |
| Date | Jan 05, 2021 |
| State | NJ |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called freehold hyundai (4065 u. S. 9, freehold township, nj 07728, (732) 625-1200) where it was confirmed that the part was not yet available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine, Service Brakes |
| Date | Jan 02, 2021 |
| State | MN |
| Description | Service recall 195 for abs system and potential fire hazard. Hyundai says not to drive because of safety risk and that parts are not available nationwide. Apparently this is only for existing cars if you buy new they will fix the problem and have parts available immediately. How is that possible? |
| Category | Service Brakes, Hydraulic |
| Date | Dec 30, 2020 |
| State | WI |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called zimbrick hyundai west (1809 w beltline hwy, madison, wi 53713, (608) 230-0600) and world hyundai (5337 miller circle drive, matteson, il 60443, 866-710-9279) and it was confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. |
| Category | Service Brakes, Hydraulic |
| Date | Dec 29, 2020 |
| State | NY |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Service Brakes, Hydraulic |
| Date | Dec 22, 2020 |
| State | IL |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were available. Vehicle is scheduled to be repaired on february 4th, 2021. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.*dt*jb |
| Category | Electrical System, Service Brakes |
| Date | Dec 13, 2020 |
| State | NY |
| Description | My 2020 hyundai tucson was purchased new this year from west herr hyundai I'm williamsville ny. I was notified of a vehicle safety recall related to abs issues in september 2020. I have contacted the dealer every week sense then, and they claim they are unable to compete the recall due to a lack of parts. I believe the dealer is negligent in addressing this issue and I would appreciate help getting this safety issue remedied. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Dec 07, 2020 |
| State | MA |
| Description | Received recall 195 notice pertaining to electrical short in abs system and that vehicle should not be parked in garage or near any structures do to potential fire. Went to dealer for inspection, was told that part would be in and replaced in a week to ten days. Three weeks later I now have been told that hyundaii does not have the part available. Was told part may not be available until the first quarter of 2021. This is huge dangerous recall! I do not feel safe in this car but I am stuck paying for a defective vehicle. I only have 2,100 miles on this car. It is inexcusable that hyundai does not have this recall part. Meanwhile I have to keep paying for this dangerous brand new car monthly. I understand recalls unfortunately happen but this corporation should have the replacement parts available. |
| Category | Service Brakes |
| Date | Dec 01, 2020 |
| State | IL |
| Description | Received recall letter for abs part problem. Have been calling rosen hyundai of algonquin, il every week starting november 9, 2020. No part in yet and they keep saying two weeks. I want to be on record that if something goes wrong with my vehicle due to this recall hyundai is responsible. No one seems to be helping. |
| Category | Service Brakes |
| Date | Nov 27, 2020 |
| State | CO |
| Description | Received safety recall november 11, 2020. Called to schedule repair and told part was back ordered would be in the next week. Called following week also told would be longer as the part was back ordered. The recall says not to park car in a garage and beware of light on dash as it may cause a fire. I am 76 years old and now cannot drive my car. I am paying for a new car that I cannot drive. Dealers are putting repair parts into cars on the lot letting people like my self wait. So today november 27 I called hyundai customer service 800-633-5151 and the person said she could get be a case manager in 3-5 business days. I live in denver where it snows. I bought this new car august 31 because it has all wheel drive. Now it has been sitting in my driveway for 17 days. I am making payments. - arapahoe hyundai just says it is ok to drive even though I received this safety notice. - 800 customer service says she really has no connection to hyundai or anyone she can speak to directly. - I am 76 years old and have no car. - dealer says he has a call into hyundai to approve a loner. - mcdonald hyundai says they put repairs on cars in lot first. |
| Category | Service Brakes, Hydraulic |
| Date | Nov 25, 2020 |
| State | NY |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Millennium hilton new york downtown (55 church street, new york, ny 10007, (212) 693-2001) informed the contact that the remedy part was not yet available. The manufacturer was contacted and informed the contact that no remedy was available for the recall repair a case number was provided. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Unknown Or Other |
| Date | Nov 22, 2020 |
| State | NJ |
| Description | Twice within nine days give or take a day, oct. 31 being the last time the suv turned itself off once traveling app. 25 mph, the second about 45mph . A few minutes later it turned itself back on. This is my wifes car. Thankfully both times she was able to get the car off the road and not have an accident. The first time it happened she thought that she did something ,had no idea what but since the car started she did not tell me. Can't explain that, it is my wife. The second time on route 10 in east hanover nj she called me while the car was still rolling to a stop. Over thr phone I could hear a grinding like sound similar to worn out brake pads. Being less than a 1/2 mile from work when it started again I told her to drive it to work. Town hyundai bi denville nj was called to come and get the car. After having the car for 22days the could not find the problem and hid behind the nj lemon law to deny our request to repurchase the car no one in their right mind would drive the car two more times to see if it would shut itself off the potential for an accident /death /injury outways the idiotic notion that the car needs to do this two more times to qualify for the lemon law . My only concern is that this dealership or corporate yahoos try so resell or release this car . It is death on wheels please do not let them do this |
| Category | Service Brakes, Hydraulic |
| Date | Nov 20, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was taken three times to homestead hyundai genesis (111 s homestead blvd, homestead, fl 33030) and was informed the part was not yet available. The contact wrote a letter to the manufacturer and was informed that the part was not yet available. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Service Brakes |
| Date | Nov 19, 2020 |
| State | WA |
| Description | Received the safety recall letter about the anti lock brake system. I called hyundai left voice message. Called today again and was told that they do not have the part to get the car fixed. Told me to call again in one month. Due to the importance of the break system, I think this is something that cannot wait. Im afraid of driving my car and have the risk of the breaks not working since I wont put my family's life in risk. |
| Category | Service Brakes, Unknown Or Other |
| Date | Nov 18, 2020 |
| State | NY |
| Description | I was informed of a recall for the abs system for my hyundai tucson 2020. I was directed to their website to schedule an appointment for service, which I scheduled at hyundai of long island city in new york. Once I arrived at my scheduled time for this specific issue and after waiting 30 minutes to even speak with a service representative, I was told there is a backorder of the required parts to fix this issue and it might be another 2-3 weeks. I was told I need to call them to check in to see if parts are in. I find it unacceptable that I was allowed to make an appointment for an urgent issue, only to be told it can't be fixed. I should not have to call back several times in the following weeks to keep asking if their parts are in. I also asked for a loaner vehicle and they said they don't have any. I find the handling of this important safety recall to be negligent and is putting me at further risk while I wait for the required safety repairs. I have attached a photo of the recall notice I received in the mail. As well as screenshots of the online scheduling service. |
| Category | Power Train |
| Date | Nov 14, 2020 |
| State | AZ |
| Description | When sitting at a stop light, with the car in drive, the vehicle starts to lurch multiple times. It feels as if someone behind me is tapping my rear bumper. I have taken it earnhardt hyundai in north scottsdale, arizona three times. They cannot find out what the problem is. The car is new with only 6400 miles on it. |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Oct 30, 2020 |
| State | GA |
| Description | Tl* the contact owns a 2020 hyundai tucson. The contact stated after driving in inclement weather, and attempting to reverse, the rear view camera was obstructed by rain water making it difficult to see objects behind the vehicle. The contact stated there was no protective cover or shield above the camera. The contact called tamiami hyundai (780 airport-pulling rd, naples, fl 34109, (239) 417-1222) however, the vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 50. |
| Category | Unknown Or Other |
| Date | Oct 18, 2020 |
| State | NY |
| Description | The windshield on my 2020 hyundai tuscon all of sudden has a crack longer than 2 dollar bills and it keeps growing. Started on the passenger side, making it's way to the drivers side. You do not feel the crack on the inside or outside of the windshield, it seems to be in the middle,. My car was stationary at the time, no objects have hit the windshield while driving. |
| Category | Service Brakes |
| Date | Sep 18, 2020 |
| State | NV |
| Description | I am unable to safely drive my new 2020 hyundai tucson purchased july 12, 2020, due to a dangerous recall. There is no solution at this time and if the abs light comes on, I am advised to pull over, disconnect the battery and have it towed to the dealership. Also, do not park the car indoors. I was planning on taking some road trips; that is why I purchased the car. Hyundai advised me not to take a road trip due to the problem. I thought they might give me a loaner till the situation was resolved but customer service said "only if the abs light comes on". I also note that they have discontinued their ads for the tucson and are stating that the kona and/or santa fe models are more reliable and safe. So, here I am without a safe, reliable car and hyundai will not do anything to help me. What can be done? |
| Category | Steering |
| Date | Aug 10, 2020 |
| State | OK |
| Description | Was getting on entrance ramp to interstate (180 curve ramp) 35 north bound from robinson when orange electric power steering (eps) warning light came on. When I was about 90 degrees into the turn. Shortly after red eps came on. Power steering became non existent. I exited I-35 at indian hills and turned the power off once I got to side of road. Steering became normal after restart and all warning lights were off. Vehicle has around 400 miles. I don't think my wife would had the strength to turn the wheel and I consider this incident would have been extremely dangerous for her, |
| Category | Unknown Or Other |
| Date | May 06, 2020 |
| State | AZ |
| Description | Suv has been in shop 4 times due to loud cracking pop noise coming from panoramic sun roof. I know there was a recall on this exact issue, then the windows would explode. Apparently hyundai has not fixed the problem, I am afraid to drive the car, and want my money back or a new car. See my hyundai documentation paper as an attachment. Suv is in shop presently #4 for same reason. *tr |
| Category | Back Over Prevention:display Function, Unknown Or Other |
| Date | Mar 03, 2020 |
| State | TN |
| Description | The backup camera is blurry and fuzzy during the day and even worse at night. Almost useless at night time. The camera system is supposed to be a safety feature but it is not very good when you can't make out objects and there isn't a warning noise when you are about to back up into something. I have taken to service dept at dealership 3 times now and they have installed a new camera and it is still the same as the first one. I think hyundai needs to get a much better quality camera system for the 2020 hyundai tucson ultimates. I was at walmart 3 nights ago backing out of a parking space and did not see the lady walking behind my car b/c the camera system is horrible at night time. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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Traded in my 2016 Hyundai Tucson SE for a 2020 Hyundai Tucson Value and immediately started having issues. First, the windshield was cracked but I didn’t notice it because I bought the vehicle at night and it’s in an unnoticeable spot unless the sun hits it just right. The dealership wouldn’t let me return the vehicle (even though it had only been 2 days from the purchase date… I purchased the vehicle on a Saturday.) Two months later I had to replace the tires from a nail I picked up while at the dealership. Now I’m having electrical issues with the brake lights going out randomly while I’m driving at night. The Hyundai Customer Care line told me there was a recall on the vehicle for ABS brakes that can cause electrical issues with the brakes but that it was fixed in April 2021 (before I owned the vehicle). I call the dealership to have the brake lights and electrical looked at and they can’t get me in for another week and it’s going to cost $154 just to do a diagnostics. I have only owned this vehicle for 15 months and have had nothing but issues with both the vehicle itself and the dealership. For as much as paid for the so-call “new and improved” Tucson, they should be repairing the issue for free. I will never buy a Hyundai again after this never ending nightmare.
My 2020 Tuscan has 3,600 miles ,the rubber trim in both front and back doors on driver side are cracked. The suv has no pep it drags ,and it sounds weird to me, like a dying Volkswagen. I’m very upset I paid cash in full brand new.i own it.
We just purchased a used 2020 Tucson. I was not happy with the answer I received if the engine rattling noise and sluggish acceleration. It only had 6300 miles on it. My wife really liked it,so we purchased it. Wished we had seen this first.
Omg mine is in the shop for almost 2 weeks! Same issue with car and knocking noise after engine stalled on me, luckily was able to pull into a place to park safely! Waited over 3hrs for Hyundai roadside assistance and then told me the tow truck people know what to do with car when they get there and I Uber back home! They said it will be may up to 2 weeks before they can even look at it and called after a weekend they did not even have me in the system as waiting or not even assigned to someone for a service advisor! Said they will call me back and did not hear from them for 2 days I ended up giving them a call and same thing they will find out who it is and they will call me back. Another person finally did call to ask where was my car keys!!! Doors are locked had to drive to the dealership with my spare and found the key in the middle console* they were saying that I had to call the tow truck people to find out where’d they put my keys!!! They said they are backed up until december?..Like what Meanwhile I’m paying for a car I can not drive. It’s was purchased in May 2020 and less than 15000 miles! I will never buy a Hyundai again!!! I have bought 5 in the past and kept upgrading and trading in, I’m am so done with the service and issues I have been having! When will this nightmare end!
This is exactly what is happening to my car. It starts off as a knocking noise in the engine then 10 mins later completely just stalled in the middle of the road. Our Tucson 2020 has been at the dealership for 2 1/2 months and still awaiting for updates. From what the service manager was saying they have 50 cars that all need new engines. So all in all. DO NOT BUY A HYUNDAI!!