2019 Chevrolet Silverado 1500 Problems and Top Complaints – Is Your Car A Lemon?

Steering, electrical and powertrain issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

Full-size trucks come in a variety of styles and formats, but all owners want capability and durability. For many years, Chevy was known as a reliable automaker for pickups, but that might not be the case anymore. Despite the tagline on the Silverado saying, “The strongest, most advanced Silverado ever,” we just can’t agree. Instead, it seems this company is allergic to advanced technology based on how often it fails.

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NHTSA Complaints for the 2019 Chevrolet Silverado 1500

Complaint CategoryNumber of Complaints
Service Brakes
130
Power Train
106
Electrical System
99
Unknown Or Other
61
Engine
52
Electronic Stability Control
45
Steering
34
Structure:body
13
Exterior Lighting
13
Visibility/wiper
13

Problems with the Electrical System

The electrical system of a truck is like the nerves. It’s responsible to run most every component. When something starts malfunctioning, it can be a simple nuisance or complete mechanical failure.

One NHTSA reviewer writes about this nuisance by saying, “On trucks equipped with the cheaper low trim backup cameras, anytime I touch the brakes while backing up, the camera cuts out. It’s usually a white flash or solid white line, but on occasion will cut out completely to a black screen.”

That’s probably quite annoying for any driver attempting to reverse. It’s more than just irritating, especially for people relying on the backup camera to maneuver safely.

With the automaker adding nearly 80 service bulletins on the electrical system alone, it’s clear to see that they have big problems. One of the more humorous situations they experience is documented through Service Bulletin # 18NA283. It appears that the Wi-Fi hotspot in the Silverado displays the SSID name myCadillac. This bulletin teaches technicians how to change it for the owner. Somehow these trucks left the factory with the wrong brand name being displayed. If they couldn’t get something simple like that right, imagine all the things that are wrong. Furthermore, does the service team really need step by step directions to fix this? These are the same people supposedly rebuilding engines and taking care of the truck’s safety equipment.

Here are some actual complaints logged with the NHTSA about the 2019 Chevy Silverado 1500 Electrical Problems:

IN COLD TEMPERATURES, THIS TRUCK CONSTANTLY THROWS ERROR CODES “TRAILER DISCONNECTED” “LANE CHANGE ALERT DISABLED”, AND “REAR CROSS TRAFFIC DISABLED”. THESE ERRORS ARE EXTREMELY DISTRACTING AND HAVE NEARLY CAUSED ME TO GET INTO ACCIDENTS CLEARING THE ERRORS. GM IS AWARE OF THE ISSUE BUT HAS NO SOLUTION. PLEASE HELP.

MULTIPLE WARNING SCREENS APPEAR ON THE INSTRUMENT PANEL AND INFOTAINMENT SCREEN. THEY FLASH ON AND OFF, LIKE A LIGHT SHOW, AND ARE EXTREMELY DISTRACTING WHILE DRIVING, ESPECIALLY AT NIGHT. EACH TIME THEY FLASH ON THEY CAUSE ME TO LOOK DOWN AT THE INSTRUMENT PANEL. I AM CONCERNED THIS DISTRACTION WILL CAUSE ME TO GET IN AN ACCIDENT. THERE IS NOTHING I CAN DO TO TURN THEM OFF. THESE WARNINGS RANDOMLY APPEAR WHENEVER THE VEHICLE IS RUNNING, BE IT STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING, PULLING A TRAILER, NOT PULLING A TRAILER. THIS SAFETY RISK HAS BEEN ONGOING EVER SINCE I PURCHASED THE VEHICLE NEW ONE MONTH AGO. I LIVE IN MINNESOTA. I HAVE BROUGHT THE VEHICLE TO A DEALERSHIP FOR REPAIRS TWICE, BUT THE PROBLEM PERSISTS. I HAVE BEEN TOLD THAT GM HAS BEEN AWARE OF THE ISSUE SINCE LAST FALL, BUT HAS FAILED TO RESOLVE THE PROBLEM. I TOOK PHOTOS OF SOME OF THE WARNINGS THAT HAVE RANDOMLY APPEARED AND WILL UPLOAD THEM WITH THIS REPORT.

Problems with the Steering

Maybe the steering system will perform better? Sadly, after reading through a few more reviews, it’s clear to see that this is just as dysfunctional as the electrical components.

Just look at this NHTSA, “A warning dashboard notice “Service Steering Column Lock” appeared the very day we test drove the truck, and has not been able to be repaired/corrected. GM has my truck for more than 50 days. GM can’t guarantee me that the steering wheel will not lockup while driving down the road. With that statement, I consider this an unsafe vehicle to drive. And as of today’s date, GM and their dealership can’t figure this problem. I requested that GM repurchase the unsafe truck back, I only had this truck about 8 days out of 60.”

While this particular situation isn’t discussed, Service Bulletin #PIP5570A does talk about another steering problem. It appears that a ticking noise is present that might be the result of an improperly seated or deformed steering shaft seal. To repair the problem, dealers must replace the boot. No driver wants to face noisy or inoperable steering. So far, Chevy is having a hard time convincing anyone that this is the “most advanced Silverado.”

Here are some actual complaints logged with the NHTSA about the 2019 Chevy Silverado 1500 Steering Problems:

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND “SERVICE POWER STEERING NO ASSIST SOON” APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 800. *TR

A WARNING DASH BOARD NOTICE “SERVICE STEERING COLUMN LOCK”APPEARED THE VERY DAY WE TEST DROVE THE TRUCK.AND HAS NOT BEEN ABLED TO BE REPAIRED/CORRECTED.GM HAS MY TRUCK FOR MORE THAN 50 DAYS . GM CAN’T GUARANTEE ME THAT THE STEERING WHEEL WILL NOT LOCKUP WHILE DRIVING DOWN THE ROAD.WITH THAT STATEMENT I CONSIDER THIS A UNSAFE VEHICLE TO DRIVE. AND AS OF TODAY’S DATE GM AND THEIR DEALERSHIP CAN FIGURE THIS PROBLEM.I REQUESTED THAT GM REPURCHASE THE UNSAFE TRUCK BACK , I ONLY HAVE THIS TRUCK ABOUT 8DAYS OUT OF 60.

Problems with the Transmission

Of course, they might be referring to their powertrain. It’s always possible that they did a good job and built a strong, reliable powertrain that sets this pickup apart from the rest.

Let’s take a look at an Edmunds review to see. “I purchased a 2019 Silverado in July 2019 and it has developed a strange lurching motion while coming to a stop kind of feels like hitting a small pothole after doing some research GM has been aware of this and other issues with the 8 speed transmission for about 4 years now. I’m taking it back to the dealer to see if they can fix it I still like the truck but this issue is really disappointing and is starting to ruin my new truck buying experience so do your research before buying any GM vehicle with this transmission I have a LT double cab with the 5.3 V8.”

Throughout the more than 30 service bulletins, Chevy continues to outline various noises that are heard in the powertrain of this truck. In each instance, they tell dealers that these are a “normal characteristic.” Maybe having the most advanced truck requires it to make peculiar noises that other pickups don’t suffer from? It must be the cost of having the best and as far as the automaker is concerned, customers should be grateful to have it that way.

Here are some actual complaints logged with the NHTSA about the 2019 Chevy Silverado 1500 Transmission Problems:

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE PROPELLER SHAFT THAT HELD THE TIRES IN THE REAR OF THE VEHICLE FRACTURED. THE FAILURE CAUSED THE VEHICLE TO SHAKE AND BECAME UNSTABLE WHILE BEING DRIVEN. THE VEHICLE WAS TOWED DEALER WHERE THEY REPAIRED THE VEHICLE AND REPLACED THE SAME PART. THE CONTACT STILL FELT UNSAFE DRIVING THE VEHICLE EVEN WITH THE REPAIRS BEING COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,049.

8L90 AUTOMATIC TRANSMISSION WILL LURCH FORWARD ABRUPTLY WHEN SHIFTING FROM 1-2 GEAR. ALSO, HARD SHIFT FROM 1-2 WHEN COLD.

Problems with the Brakes

This article has touched on nearly every system in the Silverado, but it’s still possible something is made properly. The brakes would be a good components to have durability and exceptional performance. After all, it is the only part that ensures a driver stops when the time comes.

This NHTSA review tells us exactly what to expect from the Silverado’s braking system. “Today 1/29/2019, while attempting to come to a stop at an intersection, the brake pedal became very spongy and I rolled into the intersection before I was able to fully compress the pedal almost to the floor. Any owner of this truck knows how responsive the braking system is and it only takes a slight touch to come to a full quick stop. This was not the case today, I drove it back to my shop and the entire 10 minute drive it repeated this failure. I got back to my shop and called Chevy and they told me to bring it in to have it looked at. On the way to the dealership, I could not get it to reproduce this behavior.”

We see plenty of service bulletins regarding brake issues. #PIT5634 talks about the reduction of engine power with a Service Brake System message and a hard brake pedal. The problem turns out to be a low voltage situation, which brings us right back to the electrical system. It’s all connected – further proving that this truck is anything but strong and durable.

Here are some actual complaints logged with the NHTSA about the 2019 Chevy Silverado 1500 Brake Problems:

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE VEHICLE FAILED TO STOP AND THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL. THE VEHICLE WENT THROUGH AN INTERSECTION WHERE IT CAME TO A ROLLING STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. A DRIVING TEST WAS ALSO COMPLETED, BUT THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE BRAKE PEDAL FELT LOOSE AND REQUIRED EXCESSIVE PRESSURE TO DEPRESS AND STOP THE VEHICLE. IN ADDITION, THE SERVICE POWER BRAKE ASSIST AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED THE VEHICLE. UPON RESTARTING THE VEHICLE, THE WARNING INDICATORS CONTINUED TO ILLUMINATE; HOWEVER, THE BRAKES APPEARED TO FUNCTION NORMALLY. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH FOLSOM CHEVROLET

WHILE ATTEMPTING TO COME TO A STOP AT AN INTERSECTION, THE BRAKE PEDAL BECAME VERY SPONGY AND I ROLLED INTO THE INTERSECTION BEFORE I WAS ABLE TO FULLY COMPRESS THE PEDAL ALMOST TO THE FLOOR, ANY OWNER OF THIS TRUCK KNOW’S HOW RESPONSIVE THE BRAKE SYSTEM IS AND IT ONLY TAKES A SLIGHT TOUCH TO COME TO A FULL QUICK STOP. THIS WAS NOT THE CASE TODAY, I DROVE IT BACK TO MY SHOP AND THE ENTIRE 10 MIN. DRIVE IT REPEATED THIS FAILURE. I GOT BACK TO MY SHOP AND CALLED CHEVY AND THEY TOLD ME TO BRING IT IN TO HAVE IT LOOKED AT. ON THE WAY TO THE DEALERSHIP, I COULD NOT GET IT TO REPRODUCE THIS BEHAVIOR.

Problems with the Electronic Stability Control

Modern electronic stability control systems are designed to provide optimal control on the road. When this advanced system fails, it becomes difficult to experience the ride that a driver anticipates.

One NHTSA user wrote specifically about ESC issues. “Pulling out of a gas station onto a highway, my dash display showed Service Power Steering Drive with Care. I noticed I had no power assist to my steering and the steering was extremely hard to steer at best. I also received the message Service ECS at this point I had little control of the direction the vehicle was going and managed to pull over. I also noticed the following functions stopped working, cruise control, traction control, lane assist, auto stop, etc. I let the vehicle sit about 20 minutes and restarted. No errors remained and I went on my way. Scary situation to be in on the highway.”

While the automaker is quick to talk about every other problem with this truck, there is only one service bulletin related to the ESC. #PIT4322J only tells technicians to look for diagnostic trouble code C0710 and inspect the vehicles. There’s no cause or reason listed behind the problems that today’s driver is facing. Maybe part of being the most advanced Silverado ever is to deny that there are any problems present. Denial is a form of strength according to Chevy.

Here are some actual complaints logged with the NHTSA about the 2019 Chevy Silverado 1500 ESC Problems:

THE VEHICLE WAS STATIONARY AND HAD JUST BEEN STARTED.

THE FOLLOWING WARNINGS APPEAR ON MY DISPLAY,

1) ‘ACTION REQUIRED, STEERING ASSIST IS REDUCED DIVE WITH CARE’.

2) ‘SERVICE, TRAILER BRAKE SYSTEM’

3) TRACTION CONTROL / ESC LIGHT APPEARS ON DASH.

AT THIS POINT THE STEERING WHEEL CANNOT BE TURNED. I CALLED ONSTAR TO RUN DIAGNOSTICS. A CODE OF U0100 IS STORED.

ERRORS WILL CONTINUE FOR 20 – 30 MINUTES AND THEN GO AWAY.

AFTER THAT THE TRUCK IS BACK TO NORMAL UNTIL IT HAPPENS AGAIN.

I HAVE OWNED THE TRUCK FOR 2 1/2 MONTHS AND SEEMS TO HAPPENS ONCE A MONTH SO FAR.

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Complaint Data

CategoryElectrical System, Unknown Or Other
DateFeb 01, 2023
StateKY
Description
The touch screen controller is constantly going haywire. It's very distracting while operating the vehicle. The screen will switch from maps that you are following by itself to the radio, home page or just freeze. The radio can't be controlled, the wi-fi and satellite systems switch on and off at random. There's many complaints listed on the internet about the issue. Gm wants 5 to replace the system on a 4 year old vehicle.
CategoryElectrical System, Engine
DateFeb 01, 2023
StateMI
Description
Lifters need replaced and screen comes in and out
CategoryPower Train:automatic Transmission
DateJan 24, 2023
StateMI
Description
2019 chevrolet silverado trail boss. Consumer writes in regard to transmission issues. The consumer stated in addition to the transmission issues, he also wants to be reimbursed for the unnecessary replacement of rotors, the diagnostic of the ses light due to miscommunication about the active grill shutter, as well as the rotation of the vehcle tires.
CategoryEngine
DateJan 13, 2023
StateRI
Description
The contact owned a 2019 chevrolet silverado 1500. The contact stated while driving 50 mph, he saw a fire start between the passenger side windshield wiper and hood. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and exit the vehicle before the vehicle caught fire completely. The contact stated no one was injured nor sought medical attention. The fire department extinguished the fire. A fire report was filed. The vehicle was not drivable. The insurance company deemed it to be totaled. The vehicle was towed to an auto auction. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.
CategoryEngine And Engine Cooling
DateJan 10, 2023
StateND
Description
The contact owns a 2019 chevrolet silverado 1500. The contact stated that while the vehicle was parked, a puddle of oil had accumulated underneath the vehicle between the two front wheels. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to tsb number: n212326940 (if the engine oil cooler eoc lines leak, there may be an oil leak on the ground and if the eoc lines detach while operating the vehicle, there will be an immediate decrease in oil pressure). The failure mileage was approximately 15,000.
CategoryElectrical System
DateJan 08, 2023
StateND
Description
Blower motor quit working and started on fire,truck burnt down
CategoryEngine
DateJan 03, 2023
StateVA
Description
The issue described in this report below could lead to engine failure causing the vehicle to stop suddenly or crash. The other issue could be a large quantity of oil spilt on the highway. This needs to be a recall. Https://static. Nhtsa. Gov/odi/tsbs/2021/mc-10200186-9999. Pdf
CategoryPower Train
DateJan 02, 2023
StateGA
Description
Car is having issue since day one I bought it in 2019. Transmission is making a weird noise when shifting. It shakes when car is accelerating and in low rpm around 1. 2 to 1. 5 especially if car is driven with the load or up the hill. Car is making this stumping noise when car is decelerating like when attempting to stop on traffic light or stop sign, like the engine is going to go out so loud. At the dealership they told me if it's not doing it constantly it's normal. I will take it to the dealership this week again, it is really behaving bad lately . Car does have 53 thousand miles on it.
CategoryEngine
DateDec 30, 2022
StateMA
Description
Need to replace the oil cooler line assy, the rubber hose seperated from the metal tubing, causing a lost of 6 qts of oil on the roadway. I understand thers is a recall in canada and alaska, not here in states
CategoryElectrical System, Fuel/propulsion System, Power Train
DateDec 29, 2022
StateTX
Description
Transmission slipping at 58k radiator leak at 52k fuel pump went out at 42k
CategoryEngine, Fuel/propulsion System, Power Train
DateDec 29, 2022
StatePA
Description
Oil lines to oil cooler leaking oil with possibility of failure and loss of engine oil while driving.
CategoryElectrical System, Service Brakes, Unknown Or Other
DateDec 27, 2022
StateIN
Description
2019 chevy silverado rst turbo. 46k miles. Truck would feel like it skipped a gear a few times for a few months; I chalked it up to needing a new air filter. Had that and the oil changed. Ran normal for about 3 weeks. Check engine light came on and began flashing, service esc and service parking brake lights came on. Truck would vibrate while at an idle. Truck would not get up and go and when it go to 30mph, it would violently shake and stutter. Changed the 4 spark plugs, with number 4 being the worst, then 1, then 2 and 3. Mind you, the truck only has 46k miles. Got them replaced, removed the negative battery terminal to reset the codes and now the heat isn't working.
CategoryPower Train, Structure:body
DateDec 21, 2022
StateID
Description
Leaking rear window, rear differential replacement due to bearing failure
CategoryEngine And Engine Cooling
DateDec 20, 2022
StateIN
Description
The contact owns a 2019 chevrolet silverado 1500. The contact stated while driving 74 mph, the message “no oil pressure - pull over immediately" was displayed. The contact immediately pulled over and was unable to restart the vehicle. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with an oil cooler line failure. The manufacturer was notified of the failure and a case was filed. The vehicle had been serviced and repaired by the dealer under warranty. The failure mileage was 42,100.
CategoryUnknown Or Other
DateDec 20, 2022
StateNC
Description
In november of 2021, there was a water leak found inside the truck, on the passenger side rear cab. Chevy repaired in accordance with gm bulletin # 18-na-383. After six month, leak came back. They replaced the rear window, in accordance with gm bulletin # 18-na-383. All work was done under warranty. Now after a month since last repair, the leak is back and worse then it was. Returned to chevy dealer and they want to replace both parts again. This time not under warranty. Further research of the internet, yielded thousands of people over many years having the same issue.
CategoryEngine, Power Train
DateDec 19, 2022
StateNJ
Description
While operating my vehicle at normal capacity the engine lost power and jolted very hard and the vehicle began shaking. I heard knocking noises coming from within the engine. The truck only has 68k highway miles on it with regular maintenance done by the dealer. My 2010 version of this truck lasted longer than this one. Gm is telling me I need a 00. 00 dollar repair that I am on the arm for. There was nothing out of the ordinary that could have caused this. I am aware of others having the same problem. It would not be safe if I was traveling faster.
CategoryService Brakes
DateDec 15, 2022
StateLA
Description
The truck is having random brake failure to the degree that it will not stop and the dash lights - up with several warnings ie; abs , traction control , speed limited . Took the vehicle in to the local dealer and they looked at it , charged 0. 00 to tell us that it needs a 00. 00 brake master cylinder assembly. I am aware that this truck has had multiple brake issues that g. M. Was aware of and dealers have thrown many different things at it to try to correct the issue from software update [s] , the first one caused more issues , to replacing the master cylinder assembly under warranty because of glitches ! It is not right for g. M. To ask the owner of a vehicle with known serious brake issues to pay for the unit to be repaired. This has been going on for the last 13-15 months !!!
CategoryElectrical System, Power Train
DateDec 09, 2022
StateIN
Description
When shifting to park and shut truck off a shift to park warning comes on dash and you can shut engine off or lock door if you try the horn starts honking. I took it to dealer they had it for 2 days said it showed no costs nor could they get it to happen so they say. It dose it almost every time you shut it off. They sent me home and the problem is the same.
CategoryEngine And Engine Cooling:cooling System:hoses/lines/piping/fittings
DateDec 06, 2022
StateMI
Description
The contact owns a 2019 chevrolet silverado 1500. The contact stated that while his son was driving approximately 30 mph, the "low oil pressure" message was displayed. After stopping the vehicle and adding oil to the engine, it was discovered that the oil immediately leaked out onto the ground. The vehicle was towed to the local dealer and diagnosed with a leaking oil cooler line. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 30,000.
CategoryUnknown Or Other
DateNov 16, 2022
StateIN
Description
Changed my oil and filter and notice a oil leak from under my radiator area. Investigated and found that the oil cooler lines was leaking from crimp joints. Contacted gm and local dealer and they would not make repairs without charging me for the repair and service, told me that my vehicle was not included in the customer satisfaction program number n212326940 and that my truck was out of warranty at 36000 miles. Current miles 38700, I believe that this was leaking at or around 35000 miles but was in between oil changes. Didn't find it until I did a oil change.
CategoryService Brakes, Electric:software/programming
DateNov 14, 2022
StateNV
Description
A message on the dashboard showed that the wear sensor wasnt working correctly. After driving it and letting it sit parked, when I went to drive it again there was error messages on the screen showing that brake system failure and to service the esc. You can reproduce the problem because I tried disconnecting the battery and the message doesn't go away.
CategoryStructure:body
DateNov 14, 2022
StateTX
Description
On november 14, 2022, I noticed water leaking in rear interior of cab, water leak at rear sliding window. It is clear that it had leaked before as there was several noticeable stains. I took the vehicle up to the chevrolet dealership in frisco, tx to show them. They stated it was a known problem. Another chevrolet silverado was next to mine that they said was there for the same reason. [xxx], the service technician told me it was going to be in excess of 00 to repair. I do not have an extended warranty and the vehicle is outside the standard 3-year warranty. This seems absurd since it is a known issue and clearly a defect in the manufacturing process of the vehicle. There was an nhtsa bulletin issued in august 2020 for this same issue. The bulletin number is 18-na-383. The vehicle should be recalled and the issue fixed by chevrolet since is is clearly a defect in the manufacturing process. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategorySteering, Unknown Or Other
DateNov 07, 2022
StateVA
Description
Parked in parking on an attempt to crank and leave the power steering would not turn the vehicle and a message appeared stating power steering needs immediate attention and the anti skid light appeared as well as abs message. These messages may not be exact but my concern is if I attempt to drive and the power assist goes out and I cannot control my vehicle. I will say that I went back to where the vehicle was left parked attempt to drive after sitting 1-2 hours and the messages were gone and the power steering had returned.
CategoryUnknown Or Other
DateNov 03, 2022
StateWV
Description
This truck has about 35,000 miles on it and the frame is rusted severely. Doesn't feel safe to drive. Have to because it's my only vehicle.
CategoryEngine And Engine Cooling
DateOct 28, 2022
StatePA
Description
The contact owns a 2019 chevrolet silverado 1500. The contact stated that while having a routine oil change, she was informed that the engine oil cooler lines were leaking and had detached from the crimp joint. There were no warning lights illuminated. The vehicle was repaired. The manufacturer was contacted and referred her to the nhtsa hotline. The approximate failure mileage was 67,434.
CategoryElectrical System, Service Brakes, Vehicle Speed Control
DateOct 25, 2022
StateMO
Description
Pressed the brake and service esc/ service brake assist/ check engine/ abs/ lights came on. Speed was restricted to 43 mph, speed was restricted to 62 mph. Cruise control was disabled. Brake pad monitoring system read incorrectly. Took it to dealership for further inspection.
CategoryPower Train
DateOct 21, 2022
StateFL
Description
Lifter went bad with no warning. Caused engine damage and need costly repairs. Truck only has 68,000 miles on it. Has had all service with manufacturers recommended synthetic oil. Truck has been babied and has hardly pulled any trailers at all. Never been off road. Very disappointed.
CategoryPower Train
DateOct 17, 2022
StateME
Description
I have had to replace the transmission at 80k miles. The vehicle was shuddering so bad. Slipping gears and shifting very aggressively. The transmission is an 8 speed 8l90. This is unacceptable for gm to get away with this. Please do something I don't want this to happen again. This same exact problem is happening to so many people!
CategorySteering
DateOct 17, 2022
StateIN
Description
While pulling into a gas station travelling no more than 10 mph the truck turned hard toward a gas pump island and crashed into the island barrier guard. After shutting down the engine and restarting I pulled the truck out of contact with the barrier. The esc light is now on. It still drives but pulls hard to the right. I have contacted the local dealer that I will be using for repairs and will deliver it to their shop tomorrow. It has not been inspected yet. After the incident the esc light was illuminated and still is.
CategoryUnknown Or Other
DateOct 15, 2022
StateAZ
Description
The transmission at the time of putting the speed jumps by itself, and the stereo turns off completely by itself
CategoryElectrical System
DateOct 14, 2022
StateCA
Description
Backup camera turned blue, not allowing me to view if a child is behind my truck. This is a safety issue because a child could be killed because you cannot see them. I have found out that this is an issue with allot of gm trucks/cars. But gm does not see this as an issue enough to put out a recall!
CategorySuspension
DateOct 13, 2022
StateNC
Description
Loud clunking nosies from front of vehicles, loud grinding/creaking. Truck keeps getting misaligned.
CategorySuspension
DateOct 11, 2022
StateGA
Description
The contact owns a 2019 chevrolet silverado 1500. The contact stated while driving 55 mph, the upper control arm and the ball joint detached from the passage side tire. The contact stated no warning light was illuminated. The contact stated he lost control of the vehicle and drove into a ditch. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was stationed for three weeks. The vehicle was not repaired. The contact towed the vehicle to the local dealer and it still had not been diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 21v718000 (suspension), however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was 59,867.
CategoryElectrical System, Service Brakes, Steering
DateSep 29, 2022
StatePA
Description
Lost all power steering and brake pedal did not work properly. Could not steer vehicle at all even using both hands on steering wheel. I shut off the truck, turned it back on and "service power steering" light came on the dashboard. Steering did not work at all so I shut it off. Called dealer to report problem and left a message to call me back.( I did not hear back from the dealer.) after a short period of time, I restarted the truck and the service light was still on, but the steering and brakes were working so I drove it home. I took it to the dealership on sept 5th to explain what happened. They pulled up 8 codes from the truck and made me an appt for sept 8th. They informed me that there was a wire chafing problem with this particular truck, but upon inspection on the 8th, they said they could not find a bad wire. They told me to drive it until it happens again! Not being able to steer or brake are definitely safety issues !
CategorySeat Belts
DateSep 26, 2022
StateMI
Description
We bought this cause we have two car seats and both sides of seats the part you buckle into will not stay buckled we cannot use it for family at this time went to dealership paid 240. 00 to get two but it could be two months as their are many of these malfunctioningcalled around to parts places no one can get them we have one othe car but is to small for family😞we was out of town when it came unbuckled and we stoped and car seat went forward no injury thank god
CategoryElectronic Stability Control, Steering:electric Power Assist System
DateSep 21, 2022
StateNV
Description
The contact owns a 2019 chevrolet silverado 1500. The contact stated that after the vehicle had been idle, the contact attempted to accelerate and the vehicle lost power steering functionality. The service power steering and the esc warning lights were illuminated. The local dealer was contacted and notified of the failure however, the vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
CategoryElectrical System, Engine, Power Train
DateSep 04, 2022
StateTX
Description
Unknown
CategoryEngine
DateAug 29, 2022
StateOK
Description
My truck has less than 35,000 miles and I've had transmission issues. I've taken it to the dealership and they don't have an answer to the problem other than changing the transmission fluid as that has resolved issues on other trucks. When I took it in, I would shift it out of park to drive it jerks, when I shift from drive to reverse, it jerks, when I shift from reverse back to drive it jerks. When I'm slowing down at a stop sign or stop light it shifts weird. I've been getting on a busy highway and accelerated and it downshifted so hard and kind of stalled, I swear took it at least 5 seconds to catch up and gain speed. I don't want to be on the hwy and my truck stall because no one knows what's going on or how to fix it.
CategoryPower Train
DateAug 29, 2022
StateGA
Description
Starting at about 10,000 miles I brought my vehicle in for service for a chirping noise from the left front axle area. I was told that they couldn't replicate the issue so I went for a drive with the service technician at the dealer. The noise was able to be replicated at that time and the dealer said that there is a service bulletin for that issue but they don't have a resolution for it from gm at that time. The noise is still evident and there is still no fix for it from the dealer. Not sure if this could become a safety issue further on down the road but with close to 60k miles on the vehicle now and the same noise still evident you'd think gm would have addressed it by now.
CategoryPower Train
DateAug 29, 2022
StateGA
Description
I have had issues with the transmission of my 2019 silverado rst since about 25,000 mile. I've had the vehicle in for service of the transmission multiple times and the issue is still unresolved. The vehicle will hard shift into second gear and downshift into different gears intermittently. I've followed through with all the maintenance that is required since I've owned this vehicle at the dealer level only. They've been the ones to recommend the maintenance items due to mileage. This includes the replacement of the trans fluid as well as the rear differential fluids. This problem is only getting worse now and it seems that gm is having dealers push these problems far enough without resolution that the owner would be outside the original power train warranty of the vehicle.
CategoryEngine And Engine Cooling:engine:oil/lubrication
DateAug 12, 2022
StateNJ
Description
While traveling at 35mph engine oil cooler line failed. Got a warning chime and message saying “oil pressure low turn vehicle off”. Had car towed to the dealership and upon inspection found the line had completely separated from the hose. This seems to be an ongoing problem that is not being resolved for the lower 48 states. Could result in catastrophic engine failure, fire, or an accident for anyone making a sudden stop in traffic.
CategoryPower Train
DateAug 12, 2022
StateGA
Description
The truck at times and getting more frequent will at times jerk when downshifting and at times will be so bad it feels like you were rear ended. Had an issue 2 weeks ago this happened and the service engine light and anti skid light came on the interstate on ramp. The truck would not accelerate. I had to pull over, shut truck off for a couple minutes for computer to reset. Anti skid light went off but service engine light stayed on for several more days. Called dealership and service writer said down shift problems are normal, it's a learning feature. Truck has 52000 miles should have learned by now.
CategoryStructure:body
DateJul 28, 2022
StateWA
Description
The frame of the vehicle has significant rust through. I attempted to go through warranty claim and they denied it and said it was normal. I took it to a body shop who advised that this should not be happening and they recommended a full frame replacement and they advised the rust would spread.
CategoryEngine, Fuel/propulsion System
DateJul 25, 2022
StateTX
Description
Noticeable ticking noise started coming form the engine, upon further inspection it was the lifters that was causing the noise. Dfm, afm the truck is out of warranty at 76,000 mi. So I got a second opinion from another shop and got it fixed through them, not the dealer. My shop re surfaced the heads and went a few steps further than the dealer would have done.
CategoryElectrical System, Unknown Or Other
DateJul 14, 2022
StateFL
Description
Started truck had several warnings for service esc, traction control, service 4wheel drive and parking brake would not release
CategoryEquipment
DateJul 08, 2022
StateMO
Description
The contact owns a 2019 chevrolet silverado 1500 used to tow a dual axle boat trailer. The trailer manufacturer was trailstar international inc, model: tracker marine. The contact stated that the rear wheel bearings exploded and fractured the hub housing. The contact stated that the failure occurred while driving approximately 65 mph. The contact was able to drive the trailer safely to his residence. The contact stated there was a recall for the failure that was experienced; however, for another year trailer. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
CategoryElectrical System, Service Brakes
DateJul 03, 2022
StateOK
Description
I have a 2019 chevy silverado 1500 that has been well taken care of. I got into my truck and went to start it and a bunch of warning lights appeared stating brake system failure, service esc, traction control off and 4wd off. The check engine light also came on with multiple other warning lights. I had a family member jump my truck and I was able to make it home. I hooked it up to my code reader and it showed- p25a2 brake system control module 1. This has been a known issue and has been recalled twice for about 550,000 of the 2019 silverado 1500, but my vin isn't included, even though it's clearly having the same issue. The fix is to have the brake system reprogrammed by the dealership. Since my vin isn't listed I'm not getting any help with the issue.
CategoryElectrical System, Power Train
DateJun 30, 2022
StateFL
Description
The contact's fiancé owns a 2019 chevrolet silverado 1500. While driving 65 mph, the vehicle independently stopped with several unknown warning lights illuminated. The transmission resumed normal operation soon after the failure before failing again. The contact later discovered that an over-the-air (ota) software update was performed on the vehicle without the owner's knowledge. The vehicle was taken to a dealer where another software update for the brake control module was performed. The failure occurred for a second time as the contact's fiancé was driving again at 65 mph; however, he managed to drive the vehicle home despite the repeated failure. The manufacturer was notified of the failure and her fiancé was offered a gift certificate for his next oil change. The vehicle was not repaired. The failure mileage was approximately 52,000.
CategoryPower Train:automatic Transmission:lever And Linkage:column Shift
DateJun 28, 2022
StateIA
Description
Silverado is telling me to shift my truck into park, when the truck is actually already in park. This does not allow me to physically turn the ignition off on my truck, forcing me to start and shut off my truck multiple times.
CategoryAir Bags, Seat Belts
DateJun 18, 2022
StateWA
Description
The seatbelts and airbags did not engage when vehicle was involved in serious accident. Seatbelts we're on but did not lock up and airbags never deployed. Vehicle is in a body shop in mexico. Serious spinal and hip injury made worse due to these components mail functioning. Vehicle is still in mexico while insurance company drags their feet so they don't have to pay. Vehicle has only been towed and not examined while it just sits there waiting for insurance company to do something. There was a police report made and I'm unaware if insurance folks have looked at vehicle as they won't talk to us. There were no warning systems prior to incident. Why would a person even think their seatbelts and airbags weren't going to work??
CategoryUnknown Or Other
DateJun 11, 2022
StateFL
Description
Water leak on rear windshield creating damage on floor and headliner my safety is at risk because there are electrical cables on top of the head liner that can create a fire if get wet also the bad smell I notify chevrolet gm and the dealership all the silverado 2019 with the rear sliding window leak water and this is a factory problem they should recall my warranty expired last month they dont want to fix the issue and I have to spend money and time to fix something they build wrong
CategoryElectrical System, Equipment:electrical:infotainment
DateMay 12, 2022
StateFL
Description
Recurring blackouts of ior 7-inch in-dash infotainment system, ranging from minutes to hours, which render access to vehicle controls, audio/radio, and safety features inoperative, including onstar, vehicle navigation, backup camera, and other features. Additionally, without warning, radio has unexpected and sudden spikes in maximum volume even when powered down. After repeated repair attempts, manufacturer has attempted to place blame on incompatible iphones and non-oem cables used to connect, but the issues occur even when no cellular telephones are connected through either usb or bluetooth.
CategoryService Brakes
DateMay 05, 2022
StateGA
Description
I had to use my brakes hard because someone pulled in front of me. It drove fine for 10 miles afterwards on the interstate. I parked and turned the truck off but when I returned and turned the truck on the dash read abs , traction control, ebs need service or failed as well as 43 miles per hour maximum speed. The power brakes do not work and the truck will not drive more then 43 mph.
CategoryPower Train
DateMay 02, 2022
StateMT
Description
Transmission revert to neutral revs over 4000 rpm then slams into gear and takes off then when you come to a stop it feels like another vehicle hit you from nehind
CategoryPower Train
DateApr 29, 2022
StateOH
Description
Hello, I am having issues with my 2019 chevy silverado's transmission. When I go to drive it, sometimes coming out of first gear I will have hard shifting. The shifting is to intense that I have to let off of the gas, so my truck and idol down. This is a big issue when I am in heavy traffic, with a rick of being hit by other cars traveling faster. I have told my dealership about this multiple times and the last time I talked with them about this. I had them flush my transmission, thinking that would help. After that was done, the service manger told me. The way my transmission is shift is standard gm operation. Sometimes I will have a warning lamp come up. The fault code is "lost communication with transmission".
CategoryTires
DateApr 28, 2022
StateCA
Description
Front driver side tire has tread separation, down to the cord. Manufacturer date code 1619, mold 418570. One week later was recalled for tread separation, but the dealer told me this is not covered under bumper to bumper warranty as they claim it's from road damage, but it was not. Had to have it replaced.
CategoryPower Train, Steering
DateMar 29, 2022
StateMA
Description
On the dash display when shutting the vehicle down states "shift to park" and will not power down unless you constatntly move the vehicle backwards and forward multiple times before it powers down. This was replicated at the dealer and the shift assy was replaced under warranty in 1/21 but now 3/22 it is doing the same thing again. Dealer contacted says out of warranty contacted gm customer service case # 9-7518724528 and waiting on gm's position at this point this is a problem with many gm products per the internet and if it is not shifting to park becomes a safety issue gm has service bulletins listed on alldata but no recalls at this time
CategoryEngine
DateMar 25, 2022
StateOH
Description
The contact owns a 2019 chevrolet silverado 1500. The contact stated that while driving approximately 30 mph, the warning message "low oil turn off vehicle" had displayed. The vehicle was parked and upon inspection it was discovered that no engine oil was present on the engine oil dipstick and there was an oil leak underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the engine oil cooler line crimp had detached. The vehicle was repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 42,000
CategoryVisibility/wiper
DateMar 25, 2022
StateNH
Description
Today march 25 2022 around 07:20 driving to work, the passenger side stationary panel of a 3 panel sliding window exploded with a loud noise. The window is totally shattered, but stayed in place. Little cubed glass is starting to fall from around the bottom edge. A month ago, I had experienced a crackling arcing sound coming from the defrost on that same panel. I took it into quirk chevrolet, manchester nh to have it looked at. They stopped the arcing and released the vehicle back to me and fixed under "service bulletin". I am finding many other individuals experiencing this same exploding glass issue. There is a bulletin out concerning this particular model and yr truck for sliding glass window defroster overheating issues. I am hearing that the dealer is not addressing this as an issue and not remedying this under warranty. I have only 28500 miles on the truck.
CategoryService Brakes, Steering, Wheels
DateMar 21, 2022
StateNE
Description
The ball joint for the front left tire broke while driving on a straight road and caused over text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win." img="balance" color="green",100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win." img="balance" color="green",154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc.
CategoryElectrical System
DateMar 17, 2022
StateAR
Description
The screen for the backup camera is too bright causing the inability to use mirrors at night. I was told at the dealership that they could not touch it.
CategoryElectrical System, Fuel System, Gasoline:delivery:fuel Pump
DateMar 10, 2022
StateFL
Description
The contact owns a 2019 chevrolet silverado 1500. The contact stated that when her husband started the vehicle, the vehicle began to jerk and hesitate upon depression of the accelerator pedal. The check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective fuel pump module. The contact was also informed that the parts to repair the vehicle were unavailable. The manufacturer was then notified of the failure and after numerous calls, agreed to pay for her monthly vehicle payment while the vehicle remained at the dealer. The vehicle was not repaired. The failure mileage was approximately 50,000.
CategoryElectrical System, Engine, Power Train
DateFeb 28, 2022
StateFL
Description
Dashboard and display screen doesn't shut off when key had been removed from the ignition. Constant freezing, call dropping and sound boost at random moments. Ticking sound when barely touching the gas. Hard shifts. Bluetooth connects and disconnects constantly. If gm released a defective vehicle, in which they are aware of the problems should be fixed. Not only for me but for the tons of thousands filing known major problems as well.
CategoryElectrical System
DateFeb 24, 2022
StateMI
Description
On multiple occasions while using an apple phone that is connected to the vehicle via the usb port. While on a phone call, the call will drop, and the radio will turn up to full volume and will not shut off until the entire vehicle is pulled over and completely powered off. During the most recent event the radio did not shutoff even after vehicle was parked and powered down. It eventually shut off after the autotimer shut down all of the accessories power after the timeout time. The volume blast has happened twice in heavy metro detroit, rush hour traffic. The volume level is extraordinarily distracting & when on the expressway, its nearly impossible to find a safe or practical place to power down the vehicle to reset the radio. The vehicle has been taken to the dealer to "flash" the radio, however it has not repaired the problem.
CategoryElectrical System, Power Train, Service Brakes
DateFeb 23, 2022
StateKS
Description
I bought the truck in oct. Of 2019 with 5000 miles on it. I have taken it to several service shops since then. I have told every one of those shops fro 2019 to present that there was something wrong with the truck. There has always been a hard clanking noise in the rear end. It always feels like it's in 4 wheel drive. It has never shifted right. When pulling a load it fells like it jumps in and out of gear. And when shifting from reverse to drive it clanks in the rear end. It feels like there is a brake dragging because when I let off the grass it will practically stop itself and it sound like a wheel cylinder is going out. Sometimes I have to push the start/stop engine button 2 to 3 times before the truck will shut off. The screen of the radio goes black sometimes. The rear tires don't turn when in 4 low. The tail gate doesn't lift like it's supposed to. The heater isn't right when you turn the defrost on it blows out at you feet. And when it remote started the heater doesn't always come on. All the reportes can be seen through the chevrolet dealerships or onstar. It has been taken to several different dealerships since 2019 when I bought it.
CategoryElectrical System
DateFeb 18, 2022
StateAZ
Description
I have had several check engine codes on my truck. From what what the dealership tech put in his notes there is a bulletin on this. So, gm recognizes this is an issue. The dealership had to replace several wires on my ecm wiring harness due to damage from rubbing against the harness bracket. I feel that gm should issue a recall to fix the rubbing on the harness and I feel gm should have to replace the whole harness not just the damaged wires. I feel this is a hazard for these vehicles do to being on the internet state. I feel it will cause catastrophic injuries to the occupant as well as other drivers. It's hard to guess what that would cause the truck to do especially since everything is connected to the ecm.
CategoryElectrical System:12v/24v/48v Battery, Engine, Service Brakes
DateFeb 11, 2022
StateNY
Description
The contact owns a 2019 chevrolet silverado 1500. The contact stated that the vehicle failed to start. The contact jumped the battery and was able to restart the vehicle. There were no warning lights illuminated. The contact stated that while reversing, the brake pedal was depressed but went all the way to the floorboard and hesitated to respond. The contact stated that the failure reoccurred three times. The contact stated that the third time the failure occurred, he jumpstarted the vehicle, and the vehicle restarted; however, the engine seized. The contact stated that the trailer brake warning light and several unknown warning lights illuminated. The contact turned off the vehicle and restarted the vehicle and was able to drive the vehicle at slow speeds. The contact charged the battery overnight and was able to start and drive the vehicle the next day. The contact also stated that the parking brake was electronic and made it impossible to stop the vehicle in the event the battery failed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,800.
CategoryUnknown Or Other
DateFeb 06, 2022
StateNY
Description
1) temperature outside 25 degrees f 2) used remote start to warm up the truck 3) truck ran for 5-8 mins 4) after getting in the truck when I closed the driver side door the full rear window glass completely shattered and blew out. My understanding is that this was an issue in the past as per tsb 14815b and seems to be a known issue that others have experienced as I saw when researching the safety issue on the internet.
CategoryPower Train
DateJan 14, 2022
StateNH
Description
Transmission shuttering and rpms surging under normal driving conditions. Shifting hard and shaking the vehicle at highway speeds.
CategoryPower Train
DateJan 04, 2022
StateIN
Description
Driving on state highway and truck felt like it went into neutral. Pulled to side of road and put truck in park. Put truck in gear and nothing happened. Truck would not move from side of the road. Had truck towed to dealership and was told that the transmission was burnt out and had to be replaced. 2019 chevy trail boss with 90k miles and the transmission fails. Unbelievable.
CategoryPower Train, Unknown Or Other, Wheels
DateDec 27, 2021
StateMI
Description
1st time I was idling for 30+ minutes, truck was also making strange knocking noises, pulled on to a major highway and rear end locked up, cars were slamming on brakes, almost got killed. Took to shop left for 2 weeks, they said they could find no issues. I assumed they fixed problem, because there was no knocking any more. 3 weeks later, was idling for about 45minutes, pulled into traffic, dark, raining, rear en locked up. Almost got killed a second time. Took in for service and left truck. This needs to be investigated before someone gets killed!
CategoryPower Train
DateDec 23, 2021
StateTX
Description
The transmission don't respond good
CategoryPower Train
DateDec 21, 2021
StateFL
Description
I have had 2 times that the transmission on my vehicle has been repaired or replaced. The transmission is now not operable. My truck is a 2019 chevrolet silverado 1500 crew cab. This is the third time with this transmission. I need this problem investigated.
CategoryService Brakes
DateDec 13, 2021
StateWA
Description
The contact owns a 2019 chevrolet silverado 1500. The contact stated that while driving at 20 mph, the rear tires and brakes seized with a message not to exceeded 60 mph was displayed on the instrument panel. The contact shifted the vehicle into neutral and back into drive multiple times for the vehicle to resume normal operation. The vehicle was chevrolet buick gmc of puyallup 800 river rd puyallup wa 98371-4149 us to be diagnosed however, the mechanic was unable to duplicate the failure. The failure recurred intermittently. While conducting a vin search, the contact became aware of nhtsa campaign number: 19v889000 (service brakes, hydraulic, service brakes, electronic stability control) however, the vin [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryPower Train
DateDec 08, 2021
StateMI
Description
Truck has excessive shuddering accelerating or decelerating. According to the service person at the dealer it is a problem with moisture and the factory fluid that the truck came with. Diagnostics showed excessive tcc slippage which requires and upgraded transmission fluid. The tcm was also reprogrammed with the latest calibrations. Total cost 4. 30.
CategoryElectrical System
DateNov 30, 2021
StateFL
Description
Vehicles rear wheels lock up at 7 mph. Continually. Had to tow to dealership. They replaced the tcm and the tccm. Knew only because other people told me this is a big problem with chevy's. Happened at 36,090 miles. Wouldn't you know. Not covered under any warranties.
CategoryPower Train
DateNov 26, 2021
StateTX
Description
6l80e 6 speed transmission. Vehicle slips at low speeds, under light acceleration. Sometimes when it shifts, its very hard and jerky. If this is normal designed operation, the transmission or programming needs to be redesigned.
CategoryPower Train, Suspension
DateNov 23, 2021
StateMO
Description
Chirping sound coming left axle, also the transmission shifts hard and shutters down shifts hard up shifts when I put into drive it goes in hard at idle as of monday november 22,2021 found puddle of transmission fluid on driveway, transmission is sealed can not check. Told service tech about the transmission told me it was normal tired of dealing with service techs that lie to customers and that they know more than customers maybe some but not all some customer know more than they do, been building cars since I was 16, hot rodder from way back. Also have 2013 buick lacrosse 83,000 miles it has its 4th set of tires!!!? Came with mitchlem tires lasted a little over 30,000 miles this is due to lack of maintenance,balance and rotation from the dealer
CategorySteering
DateNov 23, 2021
StateCA
Description
Was driving the truck when I got a service power steering and service esc and steering wheel turned hard had no steering assist while driving on the freeway was about to hit a curve when this happened had to stop completely since I couldn't move the steering wheel! Took it to the dealer and they said it's something they don't cover so now they are trying to make me pay for something I have no clue about
CategoryElectrical System, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings
DateNov 15, 2021
StateNY
Description
All my cameras go off and a blue screen comes up weather I'm parking or when I'm near another car. I can't tell when of there's anything in front or behind me certain times and the parking alert comes up but cameras stay off.
CategoryPower Train, Service Brakes, Steering
DateOct 29, 2021
StateNM
Description
Event in order: -autostart, failure -started with key -“action required” - “steering assist is reduced, drive with care” -“service” - “trailer brake system” -“dash panel information” not available – fuel economy and oil life -“traction control light on” -put truck in reverse, gear not engaged, no response -put truck in drive, worked, but steering very difficult and made vehicle not safe to drive and/or operate. This has happened to me once before but not to this extent, last was when I was driving and thankfully I was able to pull over and turn the vehicle off. It would not start after repeated attempts but finally started after and functioned normally. These events had not check engine lights and when serviced, the mechanics said they didn't see anything when scanned. Onstar diagnostics had no report when I had it active. I bought this truck less than 18,000 miles ago. Initially bought at 17,181 miles on feb 22, 2021 and is now at 34,675 miles as of oct 29, 2021. This is a safety concern as the steering fail can potentially lead to an accident if the truck can't be controlled. Traction control failure can lead to the vehicle becoming stalled in a dangerous situation. Brake systems can lead to unwanted breaking and/or being unable to break. This truck is a danger to operate. I do have video but, upload does not support mp4 format.
CategoryPower Train
DateOct 28, 2021
StateGA
Description
Same issue I had with my 2017 colorado. Shutter/shake when accelerating between 1 & 2. Issue started around 64k miles. Thought maybe it needed the same transmission flush to the newer fluid. Dealer called after 4 days of holding my vehicle (with no loaner or rental option) to tell me that the trans needed an "update" and that it would cost me over 0 since I was over warranty at 67k. There's already a bulletin for the camshaft position actuator magnet replacement, which supposedly memics the same issue. However the dealership says "that's not the problem". I'm sure the same trans issue with hard gear shifts is probably related to this issue now. I haven't felt the hard gear shift in a while but it would do it randomly when accelarating out of my driveway.
CategoryElectrical System, Service Brakes
DateOct 27, 2021
StateDE
Description
Service trailer brake system - warning code is displayed every time the vehicle is started and must be dismissed. This does not allow for safe towing and braking. Social media has displayed numerous other chevy trucks with this problem and have stated "cheap wire harness." this needs to be replaced by the manufacture for using cheap materials.
CategoryElectrical System, Service Brakes
DateOct 25, 2021
StateAL
Description
Abs brake assist module failed. Warning lights and indicators alerted the problem and the vehicle lost power assist braking. I was able to drive the vehicle to the local dealership as the warning message on the dash indicated the vehicle could not exceed 40 mph with manual braking. Service tech diagnosed the module had failed, stated they are beginning to see this issue in more and more 2019 vehicles.
CategoryService Brakes
DateOct 21, 2021
StateWI
Description
We bought the truck on 09-30-2021 with 24992 miles on it , brakes are all 4 horrible, no pads left and all 4 rotors are shot . This is a problem with this truck from the reports of this vehicle having premature brake wear from the customer satisfaction program . It is sitting at the repair shop as we speak with almost 00 in brake repair that needs to be done . This is very unsafe . Please let me know what I need to do to be reimbursed . There has been prior recalls on this truck also for brakes
CategoryPower Train, Service Brakes, Air:antilock:wheel Speed Sensor
DateOct 19, 2021
StateLA
Description
The contact owns a 2019 chevrolet silverado 1500. The contact stated while driving 10 mph, the rear wheels inadvertently locked. There were no warning lights illuminated. The contact stated he veered to the side of the road, shifted into park, and turned off the vehicle. The contact was able to restart the vehicle but waited about four hours for the wheels to unlock. The vehicle was taken to the dealer who informed the contact that they were unable to diagnose the vehicle. The contact stated the failure had been reoccurring while driving. The contact became aware of an unknown customer satisfaction program for the failure. The vehicle was taken back to the dealer who informed the contact that he would be responsible for the cost of the repair because the vehicle was out of warranty. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 12,000.
CategoryElectrical System
DateOct 10, 2021
StateVA
Description
2Ø19 chevrolet silverado 4wd ltz crew vin [xxx] purchased: royal chevrolet (now parks chevrolet) 4502 west broad street richmond, virginia 23230 (804) 521-5300 in service: 1 november 2019 warranty period: 1 november 2019 - 31 october 2022 issues and history: issue I-- when starting vehicle, radio comes on at full volume for one to two seconds. History I-- prior to july 2021, never heard this noise. Beginning in mid-july 2021 with a mileage of approximately 3400 miles, the radio would blare full volume upon starting the vehicle. This occurred sporadically at first, but the event would happen more often as time went by. The protocol used for shutting down the vehicle is as follows: a. Place gear shifter in park. B. Engage electronic brakes. C. Completely turn off climate system. Dcompletely turn off entertainment console (audio, et cetera). C. Turn off exterior lights. F. Turn off engine. G. Remove fob with person. H. Exit vehicle and shut door(s). I. Engage locking and alarm systems twice with fob. The settings for the vehicle sounds is zero volume and no button feedback. Therefore, the radio should not activate except when engaged manually, and certainly not when the vehicle is starting and certainly not at full volume. The vehicle was taken to parks chevrolet on wednesday, 29 september 2021, where the service department retained the vehicle for two days trying to diagnosis this issue. We picked up the vehicle thursday afternoon, 30 september 2021. Friday morning, 1 october 2021, the vehicle was used, and upon starting, the radio blared at full volume for several seconds. The vehicle was not used saturday. Sunday, 3 october 2021, the vehicle was used for a short trip to eastern henrico county's osborne landing. Although the radio did not blare when first starting the vehicle, it did blare for several seconds at the boat landing having sat for an hour. The vehicle was used only three times during the week of 4 october through 10 october 2 information redacted pursuant to the freedom of information act (fo
CategoryPower Train
DateSep 15, 2021
StatePA
Description
Truck lunges forward sometimes. It will work properly most of the time and then after stoping , when you tramp on the gas it will hesitate then lunge forward. As I said most of the time it works properly. I consider this a very real hazzard, has been doing this for months. One day at my golf club while pulling into my parking spot,a tight fit, I had to back up to get into my spot. When I tried to go forward it had about a two second hesitation then squealed the tires. I have witnesses. My dealer says everything with the truck is normal after they inspected it . The internet is full of the same thing from other owners of the same truck.
CategorySteering
DateSep 14, 2021
StateSC
Description
Vehicle has 30,000 miles. Started the vehicle in the morning and for no apparent reason the power steering was out. Error messages on the dash were service power steering and service esc
CategoryElectrical System, Exterior Lighting, Unknown Or Other
DateSep 13, 2021
StateNC
Description
The infotainment system on the 2019 chevy silverado fails when a passenger is using carplay. While using carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the bcm computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (they all have android devices minus the one tech. This is a carplay issue.) this has occurred more than 100 separate times on this vehicle beginning in november of 2019.
CategoryElectrical System, Power Train, Service Brakes
DateSep 13, 2021
StateMI
Description
On september 11 at approx. 1630 hrs. My wife and I were going out for dinner. I stopped at a stop light on a hill. Transmission in drive, foot on the brake. Our truck suddenly started rolling backward. I looked at the dash, no warning lights, gauges still working, transmission in drive, I stood on the brake pedal, no effect, I put the transmission in park, no effect, I engaged the parking brake, no effect other than the parking brake warning light came on. We had rolled back approximately 50 feet. I looked in my rearview mirror and observed a car approaching. Luckily he/she saw my problem and stopped. Things suddenly started coming back to life and came to a gentle stop. When I looked in my mirror I was so close to the car behind me all I could see was his windshield, no hood. I moved the transmission from park to drive and we continued on. I have contacted the dealer and they are attempting to determine what happened. However, I am afraid this will happen to someone else who may not be as lucky as I was or that it may happen to me again. I pull a 5th wheel trailer with this truck.
CategoryEngine, Power Train, Suspension
DateSep 12, 2021
StateFL
Description
My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family.
CategoryEngine, Service Brakes, Unknown Or Other
DateSep 05, 2021
StateIN
Description
Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; service parking brake, service esc, check engine light, stability control light, parking brake on indicator. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.
CategoryEngine
DateAug 26, 2021
StateMA
Description
Thousands of these vehicles have engine lifter failure problems at early mileage and if your vehicle is out of warranty you have to pay. These are vehicles with the afm 5. 3 and many are failing. This is a well known problem and should be recalled soon. If your engine fails on the highway it can be extremely dangerous.
CategoryUnknown Or Other
DateAug 25, 2021
StatePA
Description
Clarity of the back up camera is very cloudy or not clear at all
CategoryElectrical System, Seat Belts, Service Brakes, Hydraulic
DateAug 12, 2021
StateAS
Description
The contact owns a 2019 chevrolet silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "check the brake pad" appeared on the instrument panel. The contact received notification of nhtsa campaign number: 19v814000 (seat belts), 19v888000 (electrical system), 20v792000 (seat belts) and 19v889000 (service brakes, hydraulic, service brakes, electronic stability control) however, there were no dealers in american samoa to perform the recall repairs. The dealer in hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.
CategoryPower Train
DateAug 09, 2021
StatePA
Description
When backing out of the driveway and shifting from reverse to drive the transmission slows the engine before slamming into second gear. During the entire driver the transmission shakes before shifting into any gear. I took it to patriot chevy in warminster, pa on 8/2/21. They said they reset the computer module. I tested it immediately and nothing changed.
CategoryTires:sidewall
DateAug 09, 2021
StateWI
Description
We were driving on the interstate and all the sudden my driver's side rear tire lost all of its air. Happened very quickly. Upon inspection, the tire had a 2–3-inch tear in the sidewall of the tire going from the center of the tire out words. There was nothing in the roadway and we did not hit anything. The sidewall just blew out of the tire. Tire size is 265/65/r18.
CategoryTires:tread/belt
DateAug 02, 2021
StatePA
Description
The contact owns a 2019 chevrolet silverado 1500 equipped with bridgestone tires, tire line: dueler all terrain, tire size: 275/60/r20, dot number: 7x0rxd1019. The contact stated that all four tires exhibited dry rot on the inside and the tire casing were splitting. The tires were not replaced. The manufacturer was contacted and informed of the failure. The failure mileage was 26,423.
CategoryService Brakes
DateJul 14, 2021
StateOH
Description
Started truck up after parking for 20 minutes and the brake esc service light on dash came on and stated that there was a problem and I would not be able to drive over 43 mph, the abs, traction control were also shut down. I drove this to the local gm dealer who is now working on this for the third day and can't figure out what is wrong. The programing for the brakes was gone, they reprogrammed and it cleared out immediately. They are working with gm to attempt to fix the issue once they figure it out.
CategorySteering
DateJul 12, 2021
StatePA
Description
I received a message to "service power steering" and to "service esc". The power steering completely went out and I had to drive without it. Once the vehicle sat for about an hour, I restarted it and the messages cleared. This is the second time this has happened since I have owned the vehicle.
CategoryAir Bags, Service Brakes
DateJul 06, 2021
StateMI
Description
Stabilitrak was set off due to air bag module going bad. When braking it locked up 3 of the 4 tires abs went nuts but didn't stop it from locking up
CategoryElectrical System, Service Brakes, Suspension
DateJul 06, 2021
StateIN
Description
Check engine light came on and is currently pulling the following codes. P25a2 u0146 u0101 u0100 mil status- off freeze frame dtc- u0146 I had an oil change done by hare chevy in noblesville 2 weeks ago, never an issue with my truck until after I left the dealership. Stanley chevy in mccordsville looked at it this morning and said they have to order a bunch of parts for it, including new leaf springs for a truck that is less than 2 years old…never have heard of such a thing.
CategoryElectrical System
DateJun 30, 2021
StateTX
Description
Rear back up camera continues to error need servicing.
CategoryUnknown Or Other
DateJun 23, 2021
StateMI
Description
Vehicle was parked and not running. I got into the vehicle and started it. I proceeded to put the vehicle in reverse and backed my truck up out of a parking spot. I then put the vehicle in drive. The vehicle started to go in reverse when I began to accelerate. I then put the vehicle back in park and then back into drive. The truck again started to go in reverse when in the drive position and I tried to accelerate and go forward. At this point the truck's check engine light came on. I put the truck in park, turned the vehicle off for a moment. I then turned the truck back on and again shifted it to drive and the truck went forward. We took the vehicle into the shop to have the codes run but a braking system code was the only thing that came up. The dealership said they will begin looking into it and the vehicle will be serviced soon. Safety concern: that if we were in a parking lot and placed our vehicle in drive and it actually goes in reverse, we could have harmed someone behind us or damaged someone's vehicle/home/etc. I also worry there may be other issues that arise that could pose a safety concern since we don't really know what is going on.
CategorySeat Belts
DateJun 22, 2021
StateMI
Description
My son was in the backseat by himself behind the driver seat. Got tangled in the seat belt and it kept ratcheting. It would not release and started to suffocate him around his lungs. We ended up cutting the seat belt to get him out. The seat belt would not release after the vehicle was stopped and turned off.
CategoryPower Train
DateJun 19, 2021
StateLA
Description
When shifting from reverse to drive the transmission makes a hard slamming sound. It also shutters when driving 70 mph. The dealer told me it's normal.
CategoryService Brakes
DateJun 17, 2021
StateAZ
Description
Rear brake pads sticky on brake disc after car washing and back to my home the brakes still blocked and pads sticked on brake disc
CategoryElectrical System
DateJun 13, 2021
StatePA
Description
Approximately 1 minute after startup, on a 85* plus day, with the vehicle sitting in the sun, the following failure alarms are displayed on the dash stabilitrack failure trailer braking system failure steering assist is reduced, caution should be used while driving. Sitting in park, the steering wheel jerks - untouched reduced engine power warning is displayed all analog gauges go to 0 and bounce on and off check engine light illuminates stabilitrak warning light illuminated ac disabled if this occurs while driving the engine runs rough, especially just off idle. Putting the transmission in l5 to eliminate afm, does not help. While driving the truck has experienced loss of engine power, almost stalled total loss of power assist steering near zero manual steering capability. Stabilitrak warning light will often go off after ~ 30 minutes the check engine light will remain on after failure but will go out when the vehicle sits overnight" failure not imminent when the truck has been in the shade
CategoryElectrical System, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes
DateJun 03, 2021
StateTX
Description
I was given a 2019 chevy silverado and when I turned the truck off the shift to park light would stay on and in february the brakes froze with the bad freeze when it thawed the brakes just started locking up by them selves I could not get over 5-6 mph so I made an app with dealership took it in told them what it was doing they had it a week they replaced shifter handle and bolt and reset codes I get the truck back did not have it 24 hrs I was leaving where I was fishing that morning I was going maybe 40 mph when the abs and other lights came on on dash and the brakes locked up again sending me sliding about 60 yards when I ended up in a ditch I tried to get out and the truck would not move so I get out and look to see my front passenger tire completely broke off folding up under truck. No one else was involved I automatically called dealership told them what happen filed a crash report and tow truck took truck back to dealership I contacted gm snd they sent an investigator to look at it but denied my claim said it was not a manufactur defect.. So no one is wanting to fix my truck now it's still under warranty with less than 19000 miles on it... And if I was to pay out my pocket to fix it I feel that it will happen again cause the freeze did something to the electrical brake system.. The truck is a year and 4 mts old. Paid cash for it and not I can't even drive it..
CategoryEngine
DateMay 24, 2021
StateMA
Description
On cold starts when approximately 2nd gear shifts around 20mph the truck feels like it's slipping the gear and losing power. Has happened every time and there's under 5000 miles on vehicle
CategoryPower Train
DateMay 23, 2021
StateVA
Description
I purchased this vehicle back on february and noted that the transmission is kicking hard from first to second gear shift at all times. Went to the dealer and told me tech cannot find nothing wrong and that this is normal as is a 9 shift transmission. When at a fast food full line this vehicle shifted so hard that I almost hit the car on front on me. Having cars all my life and be a mechanic, I can tell you this hard shifting is a safety issue.
CategoryElectrical System, Exterior Lighting, Seat Belts
DateMay 21, 2021
StateMI
Description
Brake sensor went off,lights stayed on inside cab,radio screen and lights inside went out,tailgate went down while being driven and tools etc were lost. Radio came on and changed channels non stop for almost an hour even after shutting vehicle off 4 timea. After 8 hrs it was back to normal.
CategoryEngine
DateMay 21, 2021
StateNJ
Description
Failed lifter in engine due to gm's terrible dfm and dod system. Left me stranded 500 miles from home and 450 miles from my destination.
CategoryEngine, Power Train
DateMay 19, 2021
StateMO
Description
The transmission will sometimes hesitate/lag for a few seconds when shifting from 1st gear to 2nd gear. This seems to occur only cold starts where the vehicle has sat for a long period, such as overnight. On the most recent occurrence, I was stopped at a stop sign on my road and began to turn left (northbound) on to the busy highway. While turning from the stop sign on to the highway, the vehicle vehicle hesitated mid-shift and I lost acceleration. After a few seconds, a loud clunk was then heard, the truck jerked - throwing me forward, and acceleration was restored. This delay resulted in a near-miss collision as there was an approaching vehicle headed southbound and I was stuck in their lane since my vehicle was not accelerating. Issue reported to heartland chevrolet (501 rte 291, liberty, mo 64068) to document and investigate the issue. Vehicle taken to dealer next day. After 3 days of service, the dealer service team could not reproduce the issue and escalated to regional gm engineer (service manager called him directly.). Engineer stated that hesitation is normal. Still an on-going issue; work around has been to let the vehicle idle longer before driving on a cold start. Sometimes you can "feel" the hesitation and know when to let off the gas pedal few a few seconds until the shift in to 2nd to avoid the vehicle throwing you forward, being able to have better "control" of the hesitation issue.
CategoryPower Train, Seat Belts, Steering
DateMay 04, 2021
StateGA
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that at start-up and occasionally while driving at various speeds, the steering wheel ceased to operate as designed. Additionally, the vehicle occasionally failed to respond when shifted into drive however, the reverse gear worked as designed. The power steering assist warning light was illuminated. The contact recently noticed that the rear driver's side seat belt was not stitched properly. The seat belt strap loosened while attempting to secure his child in the seat belt. Mtn view chevy (310 e 20th st, chattanooga, tn 37408) was made aware of the failures and informed the contact that the vehicle was over the warranty coverage and there were no recalls associated with the failures. The manufacturer was made aware of the failures and opened a case but informed the contact that recalls were vin specific and the vin was not included in any recalls associated with the failures. The manufacturer referred the contact to an authorized dealer to have the vehicle diagnosed. The approximate failure mileage was 44,000. Invalid vin.
CategoryPower Train
DateApr 30, 2021
StateMD
Description
My transmission is shifting really hard particularly at slower speeds. When I begin to slow and then start to accelerate just a little bit it slams into gear at times causing the truck launch forward. I have had it back to the dealer no less then 4 times for the issue. They tell me the same thing every time. If we don't have a code or can't replicate it we can't fix it. From research I have done this seems to be a wide spread problem! I have real safety concerns. Specifically if it does one of these hard shifts while I am in traffic, I am afraid it will push me right into the back of the car in front of me.
CategoryEngine, Service Brakes
DateApr 27, 2021
StateTX
Description
The "service brake system" and "service esc" lights came on, along with the service engine light and rough idle, resisted roll (slight brake applied, perhaps?) and per the dealer, no code was stored and there is no fix. Bulletin pit5728b says different and not to drive the vehicle until fixed. I am refusing to accept my vehicle back until fixed as of 27 apr 2021. [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc
CategoryPower Train
DateApr 23, 2021
StateOK
Description
Transmission issues shifting problems and shattering when driving
CategoryElectrical System, Engine
DateApr 21, 2021
StateMO
Description
We were merging onto a highway from a sideroad & the gauges started going crazy the truck died. Wouldn't restart. Luckily we were able to get off of highway & onto shoulder. Dealership has had truck since then. Today is 4/21/21.
CategoryEngine
DateApr 14, 2021
StateNH
Description
A current recall for this issue stands in cananda and alaska. The eoc engine cooling lines leak oil. The eoc clamp and/or assembly loosens causing a sever oil leak. More common in colder climate areas. Leak accrues at all times, when running or not.
CategoryPower Train
DateApr 14, 2021
StateTN
Description
I bought this truck new in 2019. I have had it back to the dealership numerous times. When you put the truck in reverse and then pull back into drive to take off the truck jerks you so hard that it even squeals the tires. I talked to another chevrolet dealership in cookeville tn and they said they are aware or the issue and currently have 9 other trucks with the same complaints. There was another gut in that service department the same day also complaining about the same issue with his truck . Every time I take it back to the murfreesboro dealership they say they can not find the problem and they do not know of any issues which I find hard to believe. This issues has been present from the first day I purchased this truck
CategorySuspension
DateApr 13, 2021
StateOH
Description
While driving my vehicle down a residential street around 25 mph my steering suddenly pulled to the right. Causing me to strike a parked car. This happened on4/10/21. The vehicle pulled to the right causing my tire to strike the parked car. Witness to the accident said that my wheel was coming off before striking the car. The front right side suspension on my truck was ripped away from the vehicle including the drive axle. Pieces of the suspension broke into pieces. There is a police report with the waverly police dept in waverly, ohio 45690. Report number 21-050. To my surprise coming home from work on 4/13/21 the same thing happened to a co workers new model gmc sierra which is a similar vehicle. He was just driving and the front suspension fell off his vehicle causing his truck suspension to hit the ground. I observed his vehicle and the damage to the suspension was basically identical to my vehicle suspension. His vehicle is currently located at hometown chevrolet in waverly, ohio 45690. My vehicle was towed to perfection one collision in chillicothe ohio.
CategoryEngine, Power Train
DateApr 09, 2021
StateVA
Description
Truck will rev high and not move for 2 or 3 seconds when accelerating after stopping at redl lght then slam into first gear and lurch forward abruptly. The motor mounts are damaged from doing this over and over again. Engine has 44000 miles is serviced on time every time and not abused.
CategoryPower Train
DateApr 08, 2021
StateCA
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated while driving 5 mph, the accelerator pedal was depressed and the vehicle began to jerk backward and forward. The contact stated no warning light was illuminated. The vehicle was taken to jessup auto plaza (68111 e. Palm canyon dr, cathedral city, ca 92234, (760) 989-4071) to be diagnosed. The contact was informed that an unspecified update needed to be performed. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 17,811.
CategoryPower Train
DateApr 07, 2021
StateTX
Description
Hard shift from 1st to 2nd and sometimes 2nd to 3rd causing the engine to rev high - city driving. When towing boat in tow or camper in tow mode, transmission will not switch gears when it should causing high rev - city and highway driving. Dealership has had it multiple times but find "nothing" wrong every time and then it shifts hard upon leaving the dealership. This happens frequently throughout the year regardless of the weather.
CategoryUnknown Or Other
DateApr 07, 2021
StateAZ
Description
Start-stop system not working,
CategoryService Brakes
DateApr 03, 2021
StateNH
Description
While driving at 25 mph, all 4 brakes locked up. This happened 4 times then the truck was parked. I was turning on a state highway .
CategoryBack Over Prevention: Sensing System: Camera
DateApr 01, 2021
StateWI
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated while shifting gears to reverse, the back-up camera flickered, and the service back-up camera message was displayed on the screen. The vehicle was taken to boucher chevrolet, inc. (1421 e moreland blvd, waukesha, wi 53186, (262) 347-4107) on several occasions and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 1,000. *dt
CategoryElectrical System
DateMar 30, 2021
StateGA
Description
On 2/22, my vehicle had to be taken in to the dealership due to it not starting. My check engine light came on. The issue was supposedly a software issue. This issue has happened again and my vehicle is back at the dealership once again on 3/29. It was stated that gm will have to advise the tech on what to do for a permanent fix. This is a major inconvenience and disturbing. My vehicle would not start on 3 occasions because of this issue. The vehicle only has 11,800 miles on it.
CategoryElectrical System
DateMar 21, 2021
StateNH
Description
3 issues with lcd display used for radio. Hands free devices and backup camera. ! St issue is after being parked for several hours, the display may freeze on its last radio setting or may go completely dead. Car can be driven but there is no ability to use radio, hands free phone, maps from phone or back up camera. Only fix is to run the vehicle for at least five minutes, remove the key and open and close the door. After about a minute the instruments shut down. Opening and closing the door will reset the display and again it will function normally. 2 backup camera shuts off while backing up. 3 entire display shuts down and restarts while vehicle is moving. All these events happen after the vehicle has sat idle for multiple hours. Also within 5 minutes of starting to drive the car. These events have happened multiple times and getting more frequent.
CategoryBack Over Prevention: Warnings, Electrical System
DateMar 11, 2021
StateOR
Description
Truck was purchased brand new. Since I first got it I've had problems with the backup camera flashing, going completely blank, and giving an error to service rear camera system. Always occurs while in reverse. Dealership has tried fixing issue several times and now states this safety issue is normal in their vehicles. 11/25/19 dealership replaced back up camera due to lines flashing through screen while backing up. Screen frequently went blank and would also give 'service rear vision system' error. 01/09/20 backup camera system continues to flash, go blank, and give error message. Dealership stated camera was tested and functioning as intended. 10/22/20 same issues persist with backup camera system. Dealership verified problem and replaced camera assembly on 12/14/20. 01/27/21 same problems persist. Dealership updated system and claimed not to be able to reproduce problem. While picking up vehicle flashing occurred before I even left the lot. Dealership requested I remove amp (installed long after problems started occurring; have documentation) before further diagnostics could be performed. 02/26/21 dealership said they checked other trucks in their lot which have the same issue. Says a voltage drop in the electrical system is what's causing the issue and stated there is no fix because this is a normal operation. 03/05/21 problems persist. Dealership built a new electrical harness and replaced radio system. Problem still continues. 03/09/21 talked to gm customer care. They state the safety issue with the backup camera flashing and going blank is 'operating as designed.' 03/11/21 customer care stated vehicle is performing properly and as expected even though back up camera system still having problems. Says there's nothing else they will do for me to fix the issue at this time.
CategoryElectrical System, Engine, Service Brakes
DateMar 02, 2021
StateIN
Description
While driving to school which is approx 70 miles from my house, I was approx 10 miles from my end location and had been driving for 1 hour and 15 minutes without issues. I was driving on I-70 at 75 mph when the truck completely shut down. The engine shut off, brakes went out, steering locked, all electrical shut off. The truck was dead for approx 4 seconds when it kicked back on on its own. The truck continued down the road like nothing had happened. The truck did the same thing about 3 miles after the first time the truck died. There were no more incidents during that trip. Later that same day I was pulling into kroger parking lot turning into a parking spot at about 5 mph when the truck completely shut down again. The truck was dead for approx 3-5 seconds each time with completely shutdown before completely restarting on its own and continuing like nothing happened.
CategoryElectrical System, Structure:body
DateMar 02, 2021
StateVA
Description
The truck was parked in my home driveway monday afternoon. It was locked. On wednesday 2/24/21 our neighbor alerted my wife that there was smoke coming from the truck. We ran out there, but it was already heavily smoking and we could hear crackling and popping noises. Shortly after the truck was in flames. The fire department arrived, put out the flames. The fire marshal did an inspection and indicated it was likely an electrical fire near the tailgate/hitch/license plate.
CategoryElectrical System, Power Train
DateFeb 23, 2021
StateCA
Description
Driving truck and noticed a jerk when accelerating on 1st and 2nd gear causing the vehicle to have a delayed acceleration could cause accidents in traffic. Also when shifting from reverse to drive the truck jerks violently as if the transmission can't engage or dropped and has the delayed issue forementioned the main screen on the vehicle keeps cycling turns on and off repeatedly causing distraction and makes the vehicle computer system unusable
CategoryElectrical System, Forward Collision Avoidance: Warnings, Power Train
DateFeb 21, 2021
StateIL
Description
1. Drivetrain issue: at the 1st. Start of the day, when shifting into d (drive gear) ; upon accelerating, the trucks transmission drops off between 1st and 2nd gear as if it were pausing for 1-2 seconds, then truck surges forward issue started the day I drove off the lot. Thought it was truck just working out a glitch, but has always persisted. 2. Electrical issue: power mirrors; when power mirrors are folding inward mirrors do not close at the same time, started the day I drove off the lot. As time has passed it now has become an even larger issue, the power motor in mirror runs continually after it has been open or closed as well as mirror tilting when in reverse. Very distracting. 3. Collision censor: issue started within last 90 days; I can be driving down the road/ highway at any time with no other obstacles in my area, nothing around my truck on any of the four sides,truck will sound warning alarm as well as the display in the dash. I make sure all censors are all clean of any dirt-ice-snow, very troubling when driving as it makes one think there is on coming obstacles.
CategoryElectrical System
DateFeb 13, 2021
StateNC
Description
Back up camera becomes "fuzzy" when put in reverse in the dark. This happens every time in the dark when there no lights outside/environment. This is really dangerous because what if someone walks in the back of the truck, and I can't see them because of the "fussy" camera.
CategoryElectrical System, Engine
DateFeb 12, 2021
StateCA
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that the vehicle stall while stationary. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer win chevrolet, inc. (2201 e 223rd st, carson, ca 90810, (877) 476-6172) where it was diagnosed with needing an unknown part to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was informed of the failure. The contact was referred to the dealer to have the vehicle repaired. The failure mileage was approximately 20,000.
CategoryService Brakes
DateFeb 12, 2021
StateIN
Description
Dash light came on that says "service brake pad monitor" while driving down the road, it was wet/icy outside. Not sure if that has anything to do with it, but I have read online that this is a recall issue, but it's not showing up as a recall on the recall website
CategoryPower Train
DateFeb 10, 2021
StateNC
Description
I was driving at 65mph with cruise activated and I noticed a "shudder" and it lasted approximately 1 minute. 10 minutes later it happened once again. I was driving on I-40 and the road surface is level in the areas that I was driving. I purchased this truck new and it only has 11,000 miles on it. After searching causes of this issue online, I discovered that I was not alone and that numerous people have had the same issue on all models of gm cars and it is related to the 8 speed transmission. I have made an appointment to have the dealership where the truck was purchased to diagnose the issue.
CategoryPower Train
DateFeb 09, 2021
StateVA
Description
From reverse going into drive has delay shift and shifts and jerks real hard before going into drive. Its not all the time but have notice it on different times. Feels like rear end or trans is slipping
CategoryPower Train
DateFeb 09, 2021
StateMN
Description
This truck continues to slip out of gear when trying to accelerate. Yesterday, as I attempted to cross a road, the transmission was "hung up" between gears resulting in a very dangerous situation where I was unable to move until traffic came much closer. It started from a stop and when I tried to cross the road it was shuddering between gears. This continues to happen on this vehicle. Sometimes it's a hard shift, other times it slips out of gear and as I push the accelerator, the engine revs and it is not in a gear and it finally grinds into a gear and then there is a jolt when it slams into the gear and the truck lurches forward or sometimes it's enough to squeal the tires.
CategoryService Brakes
DateFeb 02, 2021
StateTN
Description
The automatic parking brake would not release several times when I had it parked in my driveway. My driveway as a very small incline (~3%), but the auto parking brake will come on. The several times it stayed on, the orange 'service parking brake' light was on and a service engine light. I could not move the vehicle until I disconnected the battery to reset. I took it to the dealer and it had a code for evap purge pump malfunction. After they replaced this the light hasn't come back on since (about 2 weeks ago).
CategoryElectrical System, Service Brakes
DateJan 29, 2021
StateFL
Description
One week after buying the truck in october 2019 an engine light came on regarding the break system, too the truck in and in a few days I had it back after reprograming the computer. 27 jan 2021 after leaving work the breaks felt strange but with no alert I went on home. Coming up to a traffic light I tried to stop the truck but had no breaks, I proceeded through another red light with no breaks pumping the break peddle I finally had a little break and got the truck pulled over. I turned off the truck and called the dealership with no answer. I called and had my wife to come pick me up, she arrived and we decided to try and start the truck and see if the breaks would hold. We did make it to the dealership and they have had the truck for two days with no real answer as to what is going on! I called seven times 28 jan and finally had to go see what was going on all I got was we are working on it. Called three times jan 29 with no reply and had to stop by and I they would tell me was that is was a module and coding issue. I asked for a loan vehicle and they said they would look into it and respond in the afternoon... We shall see very very frustrating.
CategoryUnknown Or Other
DateJan 26, 2021
StateAR
Description
Backup camera is so bright at night that I can not see my mirrors to use them. Backup camera gets lines on the screen. This happens where moving or sitting still.
CategoryUnknown Or Other
DateJan 26, 2021
StateFL
Description
Purchased this vehicle in nov of 2019. The rearview camera does not function properly and gm does not want to change my camera. They keep on stating they haven't found a fix and always leave me with no new information. I've opened tickets with them and nothing. Was reading online today and they state that the issue only happens on lower trim models. Mine is a custom trim model. I would like this fixed as it is dangerous, going reverse and the camera glitches out or turns black.
CategoryExterior Lighting, Visibility/wiper
DateJan 20, 2021
StateTX
Description
When backing up the truck at night the center screen gets so bright that you cannot see anything from the rearview mirror or side mirrors the backup camera itself is a very poor quality camera at night and there is no option to dim the brightness of the screen or turn off the camera so I can see at the rearview mirror instead.
CategoryBack Over Prevention: Rearview System Braking, Electrical System, Visibility/wiper
DateJan 18, 2021
StateFL
Description
Rear view camera on my 2019 silverado wt goes in and out when in reverse. It puts several lines which creating a fuzzy view on the screen. The picture on the screen prevents a clear picture of what's going on. When the breaks are applied the image clears up and once the breaks are release the fuzzy image returns. According to the dealership gm is working to fix the problem but has not come up with a solution. After reading several forums several other customers are experiencing the same issue. My kids drive the vehicle and this is major concern
CategoryService Brakes
DateJan 16, 2021
StateFL
Description
Service parking brake warning keeps coming on while vehicle is moving. It's already been to be serviced and there is no current fix per the dealer.
CategoryElectrical System
DateJan 13, 2021
StateIN
Description
Back up camera is fuzzy and intermittently displays service rear vision camera . Chevrolet dealer has no answer says gm doesn't offer a repair option
CategoryPower Train
DateJan 12, 2021
StateMN
Description
While taking off fist shift from 2nd to 3rd gear trans slips to the point of losing forward momentum for several seconds. Multiple times in shop and failed to duplicate problem. Happens daily.
CategoryPower Train
DateJan 07, 2021
StateOK
Description
After driving my 2019 rst silverado the truck starting hard shifting out of 1st gear when starting out. Now at 22000 miles along with it shifting hard out of 1st gear, it now is shuddering when driving at different speeds. When it shifts hard from 1st to 2nd it fills like it is going to drop the rear end out of the truck. This is not normal!
CategoryPower Train
DateJan 07, 2021
StateOH
Description
A cold start on morning vehicle hesitates from reverse to drive and searches for the gear. Sometimes it slams into gear and feels like someone rear ended me. Under a year old been in shop 5 times. I was told to use my brake pedal when I change gears. Truck is unsafe and will cause a crash
CategoryEngine
DateJan 06, 2021
StateTX
Description
Oil cooler lines failed at the crimp of the rubber to metal line. At 43,000 mi, not covered under warranty. Purchased lines and had them replaced. Found oil spots on the driveway and investigated. Because of the others misfortune and losing engines due to this, I did not start the vehicle.
CategoryService Brakes
DateJan 05, 2021
StateNC
Description
The breaks when stopping at a stop signe went almost to the floor and almost didn't stop once stopped the pedal started pushing back against my foot till they return to the top of the pedal then the truck started creeping forward when pushing back on the breaks the pedal was very stiff very hard to get truck to stop then pedal slowly leaks down to the floor at this point the truck dash will beep and a message saying service break assist will appear this problem is happening every time I try to stop
CategoryPower Train
DateDec 27, 2020
StateWV
Description
I bought a 2019 chevrolet silverado 1500hd used and every since I've had it, it has a vibration at highway speeds. I've had it back to chenoweth ford where I bought it twice now and they sent me to harry green chevrolet dealer and no one has a clue what is causing it. I have been researching this year, make and model vehicle and have found alot of people with this same issue that they are calling the "chevy shake" which appears to have been going on since 2014 through 2020. I even found a class action lawsuit on this issue. The truck has 36,000 miles on it and I would say this is the reason the previous owner traded it off. I was given a rental car once when I took it in for repair because they had it until the next day. Which when I picked it up they said that the vibration was 90 percent gone but they couldn't get it to go away completely and that they had 3 different mechanics working on it.
CategoryService Brakes
DateDec 25, 2020
StateNY
Description
The electronic brake system failed and three error messages appeared on the dashboard. This occurred as I was pulling in my driveway while still in motion. These errors have also happened previously, in december 2019 and june 2020. Both previous times the malfunctions were fixed by the dealer. This issue causes the power brake system to not function and makes it very difficult to stop the truck.
CategoryPower Train
DateDec 24, 2020
StatePA
Description
8 speed transmission. There are times slips between gears or surges ahead when it shifts up. Notified dealer 4 times but they say its normal that it is just how the 8speed transmission acts; it is not normal. When it slips there is concern of not getting out of the way of oncoming traffic. When it surges forward it throws my head against head rest.
CategoryEngine, Power Train
DateDec 21, 2020
StateCA
Description
I was driving up a hill at approx. 5 miles an hour, with coworker in vehicle. The transmission could not find a gear and the vehicle lost momentum and rolled backwards down the hill. I had to slam on my breaks before I hit another vehicle. We were at kaiser hospital assisting with the cooling towers of the hospital. I had to turn the vehicle off and then on, and slow make my way to the parking area. My coworker was extremely worried and felt the vehicle was unsafe, as did I. This problem has happened several times.
CategoryPower Train, Service Brakes, Hydraulic
DateDec 03, 2020
StateFL
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that while driving at 20 mph, the rear tires and brakes seized with a message not to exceeded 60 mph was displayed on the instrument panel. The contact shifted the vehicle into neutral and back into drive multiple times for the vehicle to resume normal operation. The vehicle was driven to palm chevrolet (2300 sw college rd, ocala, fl 34471 (352) 433-4105) to be diagnosed however, the mechanic was unable to duplicate the failure or retrieve a fault code. The failure recurred intermittently. While conducting a vin search, the contact became aware of nhtsa campaign number: 19v889000 (service brakes, hydraulic, service brakes, electronic stability control) however, the vin was not included. The manufacturer was notified of the failure and informed the contact to take the vehicle back to the dealer. The failure mileage was approximately 40,000.
CategoryElectrical System
DateDec 02, 2020
StateCA
Description
Display module goes dark, un-operative, extremely dangerous when using bluetooth during a call or using navigation setting while driving. Power windows unresponsive (not stopping at a particular level, going all the way down) while driving. Substandard windshield inside trim, foam coming off. * transmission fluid leak while parked. Truck has been in the dealership shop many times for repeated same issues, specially the display screen module, two weeks after purchase july 2019 to present- dec 2020.
CategoryUnknown Or Other
DateNov 30, 2020
StateTX
Description
Camera is really fuzzy not clear and horizontal lines run through it it makes it very hard to see at night when you are backing up
CategoryEngine
DateNov 25, 2020
StateAZ
Description
While driving to work at 75mph my oil pressure went to 0 on the gauge and the instrumentation panel lit up saying 'no oil pressure turn off vehicle' I pulled over in a timely manner. I exited the truck to find oil leaking from multiple areas under the truck. I had my truck towed to terry marxen dealership in flagstaff az and the advisor told me it was a oil cooler line that had failed. Currently there is an open recall #n192220080 for this in canada and the state of alaska only but it seems other vehicles are being affected here in the lower 48. This seems to be a safety issue as the engine can stall or lock up at various speeds causing uncertainties.
CategoryPower Train
DateNov 18, 2020
StateOH
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that after starting the vehicle after the vehicle had been parked for an extended period, the transmission slipped. The contact stated that after depressing the accelerator pedal, the transmission failed to respond. The contact stated that after releasing the accelerator pedal and waiting for several seconds the vehicle operated as designed. The vehicle was taken to serpentini chevrolet of west lake (25100 detroit rd, westlake, oh 44145, (440) 740-3208) to be diagnosed. The mechanic was unable to retrieve a fault code or duplicate the failure. The contact sought a second opinion from another dealer and was informed that the vehicle operated as designed. The manufacturer was contacted and informed of the failure. The failure mileage was 300.
CategoryService Brakes
DateNov 13, 2020
StateTX
Description
Brake intermittently presses to floor when applied unable to stop. Happens on multiple occasions. Must bottom out brake pedal to floorboard for brakes to even start to apply and never fully apply to stop vehicle. Increases stopping distance 10 fold! No lights come on and all equipment looks to be in working order and no damage. The truck is relatively new
CategoryEngine
DateNov 12, 2020
StateMI
Description
After noticing oil leaking from my vehicle, when parked, I researched on the internet for potential problems. I inspected the underside of the truck. Oil was covering the skid plate, all the way to the back of the transmission pan. When I placed the truck on ramps the oil that had pooled on the skid plate ran out. These trucks have a known issue of leaking or rupturing oil cooler lines. General motors has chosen to ignore the problem. The nhtsa has issued a recall for vehicles only in alaska and canada, when the problem occurs everywhere. Here is the recall id: n192220080 engine oil cooler lines detaching from crimp ' canada and state of alaska only copyright 2019 general motors. All rights reserved. Page 1 of 3 release date: december 2019 revision: 00 here are the ids of complaints that match the description of the problem on the nhtsa website: nhtsa id number: 11343141 nhtsa id number: 11298622 nhtsa id number: 11297163 also, a simple internet search revealed dozens of cases. I to determine the problem without ever removing the skid plate or looking under the vehicle.
CategorySteering
DateNov 04, 2020
StateTN
Description
Steering wheel became stuck in a left turn around 70mph, causing the truck to go from the right lane, across the left land and into the median. The dealer is currently investigating the issue. I was given a vehicle that has lane keeping assistance and noticed the steering wheel function with that feature is similar to what I felt in my truck, except, my truck does not have that feature.
CategoryElectrical System, Electronic Stability Control, Service Brakes
DateOct 19, 2020
StateKY
Description
I have had truck now in 5 times for each and parking brake errors and still not fixed . This is a high safety concern for my wife and me and anyone else who rides or drives on roads with us !!! This truck needs the lemon law enacted especially on my truck if no one else wants it !! Need out of this contract and get a safer vehicle to get around in , am a disabled vet and don't need more problems in my life or possibly of killing us or anyone else because of this vehicle!!!
CategoryElectronic Stability Control
DateOct 19, 2020
StateCA
Description
I keep getting a brake system failure 43mph top speed message I have taken my truck in multiple times to get fixed and we can't find the root of the problem. This error message happens once you start the vehicle and the brakes don't work.
CategoryPower Train
DateOct 19, 2020
StateFL
Description
From a complete stop or changing from reverse to drive, the truck hesitates then jerks into drive.
CategoryElectrical System, Power Train
DateOct 15, 2020
StateNY
Description
From cold start and slowing down truck shifts erratically. Sometimes so violent when I try to accelerate from a stop the rpms rise.. Truck doesn't move right away.. Then its like something engages and it goes.. Making hard clunking noise.. Today my back tires actually peeled out and the rear end was hopping when it engaged. The issue is only when taking off.. Especially when first started up.. Yes I let it idle down 1st.. And when stopping it is a shuddering/jerking stop.. Sometimes it feels like ive been hit. When these events take place I have no control of truck as it is lurching forward in fast jerky manner.
CategoryPower Train
DateOct 14, 2020
StateFL
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that the transmission failed. The contact stated that the vehicle shuddered, shook and loss motive power. The vehicle was taken to gator chevrolet (208 hatley st w, jasper, fl 32052) and was diagnosed that the transmission needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact also mentioned that the vehicle was previously taken to the same dealer on numerous occasions. The contact stated that the dealer was unable to provide a solution for the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 10,900.*bf*jb
CategoryPower Train, Service Brakes
DateOct 14, 2020
StateCA
Description
When decelerating and braking near a complete stop (traveling in 5-40 mph traffic w/ lights) the transmission immediately downshifts hard (2 to 1) and jerks the car forward getting potentially close to other vehicles on the road.
CategoryUnknown Or Other
DateSep 30, 2020
StateMI
Description
When I hit the brakes while moving in reverse, my backup camera glitches or gives an error to service. This could prevent me from seeing something behind me while backing up. This has been a problem since purchasing. Chevy dealer looked at it but was unable to fix.
CategoryElectronic Stability Control, Power Train, Steering
DateSep 20, 2020
StateIL
Description
Had my truck parked for 5 hours at my grandparents went to leave and had no power steering and the service power steering message came on the dash when I started it in the driveway. I checked the power steering fluid and it was full. So I turned the truck off and let it sit for a few minutes and started it back up again and power steering was still out. I turned the truck off again and let it sit for a few minutes started it back up and the power steering was still out but I was able to steer easier than before so I drove home. Also at the same time the service esc message came on along with the light on the dash. The second time restarting the truck the service esc message and light went away. The recall that was to fix this issue had already been completed on my truck. I have been having transmission issues as well where the truck will jerk into second gear and when slowing down from 2nd to first it will jerk again. Took it to the dealership and they said there was no bulletins on this and nothing they can do. I asked the service guy then why does the transmission shift rough if there is nothing wrong? I quote "the new transmissions in these trucks are supposed to shift that way".
CategoryElectronic Stability Control
DateSep 16, 2020
StateCA
Description
My 2019 silverado is less than a year old and has 8,000 miles. I was backing into my driveway when it just shut off. Everything on the dash was visible as if the engine was still running. I tried to start the truck again and it would sound like it was trying to start but the engine would never start. The service esc can on and low power to the engine. My truck sat halfway in the start while waiting for a tow truck to come get the truck.
CategoryEngine
DateSep 14, 2020
StateFL
Description
When shifting from drive to reverse the transmission makes a grinding/slipping noise. At speeds over 30 mph same grinding/slipping noise occurs seldom. Dealer says it's normal.
CategoryService Brakes
DateSep 12, 2020
StateAL
Description
Started truck and immediately traction control, malfunction indicator lamp, and brake light appeared on dash. Messages also appeared saying the vehicle will not exceed 43 mph, and that the brake system had failed. Avoided expressway going home, and was not able to exceed 43 mph. Next day chevrolet roadside assistance towed truck to riverside chevrolet, wetumpka, al. Service rep said master cylinder "came apart" and nothing like this was seen before (they sell and service a lot of trucks). Master cylinder replaced. Drove truck home about 25 miles and brakes worked fine. Will update if problem happens again.
CategoryExterior Lighting
DateSep 02, 2020
StateVA
Description
The display for the back up camera at night is too bright and I can't dim it. I can't see out my mirrors to back up it's so bright. It's a hazard to drive.
CategoryPower Train, Service Brakes
DateAug 31, 2020
StateMI
Description
Vehicle is producing a hard shift between 1st & 2nd gear primarily on cold starts. More recently is has been doing more through out the day but not as serve. This started around 7500 miles, currently at 23,000+. The vehicle has now been to three dealers (6+ attempts) with no resolution. One dealer took the valve body off for inspection and cleaning. Other dealers have tried reprogramming. Last attempt at repair was the week 8/25/2020 with no resolution as they could not duplicate the issue (had the vehicle for a week). The next day I experienced the harsh shift twice in one day. I also experience transmission slippage at constant speeds between 45 & 60mph. A bulletin came out from gm the week of 8/25/2020 indicating note to repair/replace the transmission as this is normal. How is this normal when it shift so hard it through the occupants forward and rearward in the seat. How is this safe for a young child/toddler? This has the potential to cause whiplash in younger children. I have in firm believe this is a cause for my neck and shoulder pain. As an added note: I have been working with the gm executive resolution team on this issue and again no resolution. I am also experiencing an issue with the parking brake coming on by itself when the vehicle is completely off and the key out of the vehicle. Again dealers cannot duplicate even though one service rep witnessed it while dropping the vehicle off for service. This is a safety issue for anyone performing brake service as the brake could activate and cause a pinch point. Overall I have several other electrical issues regarding radio, dic display & cruise control. Only the dic display has been corrected. I also have had leaking rear slider and squeaks in the front left dash, right front floorboard and upper lh b-pillar. I also had the left dash panel replaced due to a broken tab. Video upon request
CategoryService Brakes, Unknown Or Other, Wheels
DateAug 31, 2020
StateOH
Description
Pulled out of a construction site after a work day and the wheels on my truck locked up right in the middle of the road. If I was pulling into a highway, I would not be writing this right now. The truck was idling for about 2 hours before I pulled out into traffic. The way the wheels stopped, it felt like the parking brake is engaging when I drive. Maybe this is some kind of limp mode to prevent damage. If that is the case, it is a very dangerous fail-safe to implement on a vehicle that people depend on for work. I do not think it is a coincidence that this is the first silverado model with an electronic parking brake. Oh yah, and this just coincidentally happened 1000 miles after my bumper-to-bumper warranty expired. Also, gm customer service is just a call center in india. Don't bother calling them.
CategoryPower Train, Service Brakes
DateAug 29, 2020
StateVT
Description
Purchased vehicle last october. Mileage indicates 8857 miles, and brake indication says 97% brake life left. It was less than that a few months after owning it, then went to 97% and has stayed there. Dealer says brake pads a fine. Yes, no doubt but there is no way 97% can be left. Transmission at times harmers into gear when shifting from first to second gear. Document id 4605342 states first shift of the day maybe harsh. It's not just the first shift of the day that it happens. There are times shifting between first and second gear the vehicle briefly slows then hammers into second gear that jolts you in your seat, enough you shake in your seat. The most recent time it happened I was moving in a paved parking lot.
CategoryElectrical System, Engine
DateAug 28, 2020
StateIN
Description
The truck has had the battery die a few times over the past couple weeks for no apparent reason. Then we let it sit for a week and go to start it and all of our warning lights come on and lots of warnings start flashing across the screen stating reduced engine output, etc. The truck won't start. We hook it up to my husbands work van to charge the battery (per the request of the dealer) and it finally starts, but when it starts, the entire instrument cluster was out. We couldn't see anything. We let it sit overnight and started it again the next day and still nothing on the instrument cluster. The dealer sent a tow to pick it up. The look it over and can't find anything wrong with it. They disconnect the battery, reconnect the battery and now say it's fine. They want to charge us a fee because they couldn't find anything wrong with the truck, but obviously something was wrong or this wouldn't have happened.
CategoryElectrical System
DateAug 23, 2020
StateMS
Description
Door lock actuators.. This can cause a child to open the door and fall out. No excuses on a 2019 vehicle.
CategoryPower Train
DateAug 22, 2020
StateNY
Description
The power train delays shifting from 1st to 2nd gear resulting in hesitation in forward movement or a very hard, abrupt lurching forward shift. This happen on the first drive of the day and then intermittently throughout the day. Both types of shifts create unsafe conditions. It seems the engine power is linked to the the shifting issue and either not enough or too much power is applied at the shift point.
CategoryService Brakes
DateAug 14, 2020
StateTX
Description
I am an oil field inspector and in my truck all day long. When shifting into drive from a stopped position and start moving forward, the back brakes lock up and the parking brake light comes on for the brakes locking up. This is the 2nd time it has happened and a dealership in portland tx replaced the computer and master cylinder. Saftey issue due to my traveling alot and truck is still under warranty. I would like chevrolet to replace my truck with a safe and reliable pickup.
CategoryStructure:body
DateAug 13, 2020
StateAL
Description
Paint is chipping on hood and doors a new chip every few days paint is so thin you can almost see the primer every time I wash it there is a new place where the ai t is coming off
CategoryPower Train
DateAug 10, 2020
StateOK
Description
The power train delays shifting from 1st to 2nd gear resulting in hesitation in forward movement or a very hard, abrupt lurching forward shift. This happen on the first drive of the day and then intermittently throughout the day. Both types of shifts create unsafe conditions. It seems the engine power is linked to the the shifting issue and either not enough or too much power is applied at the shift point. In one instance the power train was confused and could not decide whether to be in 1st, 2nd or 3rd gear and shifted up and down while I was attempting to navigate congested city traffic at slow speed. Gm service bulletin 20-na-102 and 16-na-361 suggest that the power train behavior is normal. When I returned the vehicle for service, this was the diagnosis. Discussion with the service advisor indicated that in some instances other actions are taken to address the situation, but it is never eliminated. Now customer satisfaction program n192272400 has been issued due to a faulty tcm which causes the wheels to lock up. This should be an urgent recall. These combined conditions create an unsafe vehicle that needs to be addressed and corrected.
CategoryEngine
DateAug 04, 2020
StateNJ
Description
Oil cooler line ruptured causing engine to lose oil pressure. Fortunately, I was on a city street and was able to pull over and shut off the engine. Upon checking the engine I found excessive oil leaking to the ground. Doing research on the internet this is not a rare occurrence for these gm oil line hoses to fail. Imagine this happening while driving 65 miles an hour on a highway and no where to pull over.
CategoryElectronic Stability Control, Service Brakes
DateAug 03, 2020
StateOR
Description
Lloss of braking. Dash warning abs; trailer brakes; traction control; abs; esc; do not exceed 62 mph.. No recall shown on vin .. Called dealership and chevy no results on recall!? Vehicle warning cleared off dash next day.. Warning lights and loss of brakes while driving truck on steep forest mountain roads..
CategoryStructure:body
DateJul 30, 2020
StateMO
Description
Paint is peeling of the bumper of truck. Dealership states all that be done is a paint touch up. Dealership states this is an on going problem. Vehicle has not had any damage warranting peeling paint.
CategoryElectronic Stability Control, Service Brakes
DateJul 24, 2020
StateCA
Description
Purchased vehicle new 7/5/20 (65 miles). 7/6/20 (95 miles), driving vehicle through neighborhood when service engine soon (ses) light came on-no other lights on ip cluster-drove to john l sullivan chevrolet (jls) to have inspected-found c25a2 code and programmed electronic brake control module (ebcm). 7/18/20, backing vehicle up at about 5 mph(187 miles) ses light on again-checked code-c25a2-had brake system failure message flash on information center once. Contacted jls for tow-jls verified code, but no light on, and stated chevrolet is aware of problem, but no fix available. States problem occurs when parking vehicle, and no park brake applied (stated ebcm sees wheel speed with key off, triggering code)-no other brake system indicators or warnings have come. This vehicle is brand new, with less than 200 miles.
CategoryUnknown Or Other
DateJul 22, 2020
StateIA
Description
Forward automatic braking system has not ever worked since I purchased the truck. I was told that chevrolet was aware of this and was going to issue a recall. I did receive a recall notice #n192275630. Toke it to the dealer and they performed this recall and 4 other recalls and one service bulletin. After receiving the truck back from the dealer I have had several instances where the forward collision alert system has warned me but still no automatic braking function. Contacted dealer and took it back to them they retested the system with no errors recorded. They said they don't now what to do since the recall involved a software update only and they can't test the software other than to confirm that it did get updated. Contacted chevy customer care and was told that only way to confirm the system was working was to crash the truck "that's their words". I am an automotive engineer and I know that's not true. I know the system is not working since the warning system is working but not applying the brakes. It appears the software update did not work on my truck.
CategoryService Brakes
DateJul 21, 2020
StateCA
Description
On may 22, 2020, my husband [xxx] was driving on foothill ave in fontana, ca towards cherry ave and he then attempted to brake, the brakes did not respond and a message of system brake failure appeared and all the message lights on the dashboard came on. As he could not brake, he went through red lights and stop accelerating the truck until slowing down. He was then able to get into a gas station as the truck was slowing down and shift the truck to parking. The check engine light came on. My husband took the truck to the dealer on may 23, 2020 and after explaining what happened to the service representative, he indicated that they could not service the truck as an appointment was needed. My husband then waited until the appointment date on 06/06/20 for the truck to be service. On 12/21/19 the truck was service for brake system failure recall and this incident happened to my husband. This was a traumatic situation and we do not feel confortable driving the truck. There were no major injuries and hope that this never happens. I hope there is something that can be resolve as people's lives should to be place at risk of being injured. A complaint was file with gm however they denied the repurchase of the truck. Redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc
CategoryElectronic Stability Control, Steering
DateJul 13, 2020
StateTN
Description
The truck was driven to the store, it was parked for roughly 20 mins. There was no issue with driving to the store. Upon returning to the truck and starting it in the store parking lot the digital display indicated that power steering service was required and esc service was required. After seeing this the driver tried to turn the wheel but had no power steering so they turned the truck off and let it sit for two minutes. The truck was restarted and the same fault information was displayed. The driver turned the vehicle off again, waited one to two minutes again, and restarted. The same faults were shown. The driver referenced the owners manual in an attempt to troubleshoot the problem. There was no solution in the manual. The truck was then driven back to the house 1. 9 miles with no power steering. The truck was at the dealership service center and received services one week prior to this incident. The dealership did not say or show any faults during its services. Had this happened while the vehicle was moving and the driver did not have the strength to turn the wheel without assistance this could have been extremely dangerous.
CategoryPower Train, Vehicle Speed Control:accelerator Pedal
DateJun 30, 2020
StateFL
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled without warning. The contact stated that after restarting the vehicle and resuming driving, the vehicle independently made an abrupt stop with the accelerator pedal depressed. There was no warning light illuminated. The contact parked the vehicle and was driven by a friend to grieco chevrolet of delray beach (2605 s federal hwy, delray beach, fl 33483) to inform the dealer of the failure. The contact received no assistance from the dealer. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The vin was unavailable.
CategoryPower Train
DateJun 29, 2020
StateTX
Description
When I take off the truck jerks and shakes until about 5-10 mph. It sees like the transmission is not going into gear. It happens when I first take off to go. *tr
CategoryService Brakes, Structure:body, Unknown Or Other
DateJun 29, 2020
StateAL
Description
06/26/2020 I was involved in an accident where my brakes failed. I have had all previous recalls, and one of the recalls made the brake failure worse than the origional brake recalls. I was following at a safe distance when the car if ft of mr stopped quickly. I applied hard brake pressure(easily enough pressure to properly stop) but pressing hard the truck slowed down but at full hard push brake pedal my truck a chevy silverado 2020 just wouldnt stop correctly. There is a current recall for this issue I'm finding out now that it has happened to me. My truck has been taken into shop but I need to know my options and where to go from here. I've advised my insurance co of this recall defect and have contacted my attorney to seek damages.
CategoryElectrical System, Service Brakes, Structure:body
DateJun 25, 2020
StatePA
Description
My truck is just over a year old. Has had 4 recalls on the braking system alone. One for excessive brake pad wear. The rear fenders have outward dents on them causing the paint to chip away. Dealership replaced drivers side, waiting to do passenger side. Rear spoiler was leaking and flooded the back seat of the truck was repaired. Front passenger window became inoperable, ( repaired) rear dome light not working correctly ( not repaired) as noted on the vehicle history it had a hard shift out of park. A year later still does. When there is multiple recalls and reprogramming of braking systems I do not feel safe driving with my self in the car let alone my kids or my wife. I live in a very mountain area . I am scared to death to pull my boat or trailers down the mountains in fear of the brakes that have been worked on so many times in a year actually work .. I can see one or maybe two times but not 5 or 6. *tr
CategoryAir Bags, Service Brakes
DateJun 02, 2020
StateAK
Description
Gm has refused to cover all costs associated with the repair of the recalls on my vehicle. Specifically the added costs of transportation to a dealership to repair the vehicle. These cost are for a ferry to transport to the dealership. *tr
CategoryEngine, Service Brakes, Unknown Or Other
DateJun 01, 2020
StateOH
Description
After performing the latest recalls the check engine light illuminated with a p25a2 code. I did not notice any change in the vehicle handling or performance. After I took the vehicle to the dealership for service they told me that they couldn't find an error code, only the p25a2 code which is to illuminate the check engine light. I believe it was the brake system that triggered the light if I recall what the service technician told me correctly. Additionally, at idle speed, especially while turning the steering wheel the vehicle seems to lung forward at times creating the risk of a potential front end collision. *tr
CategoryFuel/propulsion System
DateMay 29, 2020
StateTX
Description
Fuel tank rupture driving on interstate hwy, towing ~5000lb rv at 60 mph. Never saw road debris, dealer insists it was ruptured tank. Tank is plastic and totally unprotected. Dumped 20-25 gal fuel, lost power, barely got to shoulder and exit vehicle with fuel vapors everywhere. Numerous items could have easily ignited the truck/rv with huge potential for injury/death. Local volunteer fire dept responded. This was memorial day weekend, dangerous traffic, had to arrange towing both the gm truck plus the towed rv. No dealer would loan me a vehicle to tow with. Dealer charged 00 for repairs (replacement) of a 0 plastic tank. All could have been avoided with a . 00 metal cover for the tank. *tr
CategoryPower Train, Service Brakes
DateMay 28, 2020
StateMI
Description
1st. Is the transmission, vin: [xxx]. I have 1988 miles and today 05/28/2020 when I slow down to a light and get between 18-8mph when ever the transmission shifts down from 2nd to 1st gear, the car jerks and front tires lock for a 1/2 sec, you can hear the gear or what ever part slam in trans, also again wheels lock for a quick sec, even when I put trans in the race mode still dose it, when I stop slow or stop fast still dose it normal roads im in michigan, don't matter if brand new black top or beat up road, turning doesn't effect it , nothing when taking off only stopping, im very upset I bought a brand new car and having issues. Could bee some thing with the 4x4 engine for a second making the tires lock also 2nd 05/03/2020 is this happened once my car had 1231 miles on it and threw these codes, p25a2, u0146, u0100, u0101, p25a2, u0146, u0100, u0101 threw 8 codes when my engine light went off, it shut off a hour later. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategoryPower Train
DateMay 28, 2020
StateCA
Description
My truck when it is in the city and I? M approaching a stop sign the transmission makes the vehicle shake. The aggressive shake only happens when I? M bringing my truck to a stop after going past the first gear. It can happen in the city and highway, but this only happens when the vehicle goes past the first gear and bringing the vehicle to a completer stop. I got the vehicle checked out and the dealer mechanic assumed the problem would get fixed after updating my truck from the recent break recall. But unfortunately the shaking when I put my truck to a stop still continues. *tr
CategoryBack Over Prevention: Sensing System: Camera, Lane Departure: Blind Spot Detection, Unknown Or Other
DateMay 26, 2020
StateCA
Description
When using the backup camera at night, it goes into full brightness blinding myself and all passengers. I cannot use the mirrors to back up my trailer because it is extremely overwhelming. I have covered it with a t-shirt so that I can actually see. There needs to be a way to turn it off but I cannot(literally tried every short of removing the fuse. Happens every time I drive so I am putting my purchase date. *tr
CategoryElectrical System, Engine
DateMay 19, 2020
StateVA
Description
Vehicle lost all power while driving for 4-5 seconds. *tr
CategoryAir Bags
DateMay 15, 2020
StateFL
Description
My vehicle was pushed into the medium the 1st tree I hit airbag didn't deploy till I hit the 2nd o tree on the passenger side I was driving 45 miles an hour. *tr
CategoryAir Bags
DateMay 06, 2020
StateFL
Description
Air bags did not go off in a high speed crash. The pretension activities in the seatbelts but no air bag deployment. This was a 55 mph offset crash into an another vehicle. *tr
CategoryPower Train, Unknown Or Other
DateMay 06, 2020
StateMN
Description
The transmission shifting from 1st to second gear has about a 5 second delay and then is a rough shift into 2nd. Only happens when the vehicle is cold from sitting for a long period like over night. After the one hard shift it doesn't do it the rest of the day. Done it since purchasing it in sept 2019. It's like it lags after you wake it up and hasn't had its coffee yet. Does not matter if I back down my driveway first and then into drive. The first shift of 1st to 2nd has a lag and its rough into 2nd. *tr
CategoryElectrical System, Electronic Stability Control, Service Brakes
DateMay 02, 2020
StateFL
Description
Add me to the service esc group.... 12600 miles 2019 silverado 5. 3 this happened after the recall was completed at my local chevy dealer, the truck through code p25a2 (the engine and transmission system is not performing as expected. An issue has been detected in the engine electrical system, including the charging and starting system that monitors and controls the engine starting system and 12v battery charging system. If the charge system light stays on, or comes on while driving, there may be a problem with the electrical charging system. Driving while this light is on could drain the battery. Several other lights came on as well, tc, break towing ect. A message stating use caution, do not drive over 62 mph also came on. During this the breaks became mushy and the truck was difficult to stop. I will be taking the truck back to the chevy dealership in hopes they can fix the issue before myself or another person gets hurt in a crash caused by these issues.
CategoryExterior Lighting
DateApr 21, 2020
StateOH
Description
Headlight housing dogs constantly and remains fogged for a length of time while driving. Headlight function diminished due to the fogging. Chevy states the headlights are vented and designed to behave this way but clearly this is a safety issue and the seal of the housing is faulty.
CategoryService Brakes
DateApr 15, 2020
StateFL
Description
I bought the 1st truck in december. The brakes failed on orange blossom trail in orlando. Brakes would not stop vehicle and the dash light up like a christmas tree. I took it to the dealer and they said it needed a master cylinder but could not get it because chevy was on strike. I traded in and got a second vehicle. They did the recall on it before I took it and then the brakes failed so I took it into the dealer. They did an update on it and I left with it the same day. About a month later the brakes failed... First time on 436 in orlando florida I was behind a school bus and they went out. Luckily I was far enough behind it I could get pulled over. Second time I was on sr434 and 17/92 in longwood at a red light. I took it to the dealer and they said it needs a new master cylinder. Keep in mind this is the second truck. 2019 chevy silverado 1500. I tried to trade it back in to get out of the 1500 into a 2500 and they wanted me to take a ,000 hit. Chevy would not do anything to help me. I have made two total payments on it . I paid 50k and owe 44327. 00 on it. *tr
CategoryPower Train
DateApr 09, 2020
StateTX
Description
Rk purchased a 2019 chevy silverado lt 4x4 crew in 12/2019 right from the start noticed hard unsettling lunging in transmission while changing gears from reverse into drive.( hard jolt -lunging ) it would, at times jolt hard enough to slosh drink from cups into the cup holder/ or lap !. At approximately 2500 mile range the transmission actually ceased up, would not go in reverse nor drive. The engines rpm had shot up to 2500 -3000 rpm's and would barley crawl. Had it towed in to dealership . Reprogrammed the computer and stated that this should fix the issue , . But it didn't , still lunges and jolts pretty much each morning or at unsuspected times while shifting from revere into drive. Currently has 6200 miles now 4/2020 . Have contacted gm and received a case number that no one seems wanting to address at the gm -chevrolet head quarters. Have called from 3/24/2020 until 4/9/2020 no live person has addressed (vm after vm)
CategoryPower Train
DateMar 24, 2020
StateDE
Description
Transmission shuttering at low speed causes vibration in the steering wheel on eight speed transmissions. Two visits to dealer. Transmission fluid changed, not change. Informed this is inherent in this transmission, just have to live with it. Does not shutter in manual mode. Read florida has pending law suit filled. Very upsetting spend this kind of money for something gm should be able to either fix or replace transmission. Happens every time truck driven in (d) drive mode.
CategoryElectrical System
DateMar 23, 2020
StateCA
Description
Vehicle camera system failed once and displayed needs repair service. Working at the moment
CategoryVisibility/wiper
DateMar 19, 2020
StateLA
Description
When placing the vehicle in reverse and watching the rear view camera, while in motion, as you get closer to an object the camera will go black for a few seconds, disturbing the drivers immediate view of anything behind them and not viewable by the rear view mirror. This presents the possibly of crashing into an object behind you unexpectedly and unknowingly; whether it be reversing in a parking lot or into a spot near others personal property. It has happened on more than one occasion.
CategoryPower Train
DateMar 16, 2020
StateKY
Description
Transmission will hesitate and shift very hard from 1st to 2nd gear especially in colder weather. This has happened since I purchased the truck. Dealer changed transmission fluid and said hard hesitant shift was normal.
CategoryUnknown Or Other
DateMar 15, 2020
StateWI
Description
Rear back up camera quit working. The center monitor read "service rear view camera". Tried turning the motor off and on numerous times but still would not work. Parked the truck in the garage that night and when I tried it the next day it was working again. Called the dealer and informed them but was told they hadn't heard of the problem. Happened in a parking lot initially.
CategoryElectrical System, Engine, Fuel/propulsion System
DateMar 12, 2020
StateMD
Description
Truck would not start it would just keep cranking
CategoryPower Train, Service Brakes, Unknown Or Other
DateMar 12, 2020
StateSC
Description
I get into the vehicle while at my storage unit facility and within seconds turn the vehicle on by pressing the button on the dashboard. I immediately put the car in reverse. Three seconds after I am moving in reverse instrument panel starts flashing warning messages such as no speed over 62 mph, electronic brake systems something, service engine light came on and stayed on, and once again I was without brakes! I was not going fast, nor in traffic, but the fact remains I had no brakes, again! This issue was 'fixed' two months earlier in another recall for the brakes. This is not the first time I lost the ability to brake, but this will be the last time. This vehicle needs to be recalled in its entirety, I mean taken off the streets. It's not just the drivers of the truck who are in danger, other drivers, pedestrians, bicyclists are also in danger. A fatality is imminent but I ask the nhtsa how many fatalities before this dangerous vehicle is taken off the road? Every safety device on this vehicle has been recalled: airbags, seatbelt, and brake systems. This vehicle is not safe. The number of people who have lost the ability to brake are far greater than what is reported here. Please don't expect gm to fix this issue when they don't even know the cause behind the problem to begin with! First it was onstar, now it is the company they hired to create their computerized brakes. Computers having so much control over vehicles, I'm learning, is not safe. Please contact me for more information. I'm more than happy to share my terrifying experiences with anyone who can help my fellow americans and myself!
CategoryUnknown Or Other, Visibility/wiper
DateMar 11, 2020
StateMD
Description
I bought a new 2019 chevy silverado at the end of 2019. The backup camera flickers and cuts out. I took it to the dealership and was told there is no solution for it. This cannot be the right answer. I have small children and with a large truck I depend on the camera working. Also with parking I have come close to damaging the truck.
CategoryService Brakes
DateMar 03, 2020
StateGA
Description
While traveling in the left hand lane of a 4 lane divided highway we noticed the vehicle in front of us was not moving. We were going approximately 58 mph. We could not move to the right lane due to vehicles entering that lane from an on ramp. We were about 100 yards away when we realized the vehicle in front of us was not moving. We immediately slammed on the brakes. The truck did not stop. We had a very severe collision. We slammed into the rear of the vehicle in front of us. That vehicle went left into the guardrail and we finally stopped on the rear bumper of the vehicle that had initially stopped with half of their vehicle still in the left hand lane. Talking later with my spouse we both realized neither of us felt the anti-lock brakes engage. There was no sound that is usually associated with braking hard. I took pictures at the scene. I found it odd that there were no skid marks. It was a clear day and shortly after 11 am. The airbags deployed. My husband required treatment at the local er. The truck was totalled.
CategoryPower Train
DateFeb 28, 2020
StateOK
Description
This problem occurs after the vehicle has been driven any distance, but far enough to shift gears in the automatic transmission and when the auto engine stop is deactivated manually or auto engine stop doesn't activate due to driving conditions. When the vehicle comes to a complete stop the torque converter locks and causes the vehicle to lurch forward. The problem is noticeable in traffic, but more of a concern while precision parking and when moving slowly without throttle or brake being applied. This has happened in my vehicle and in all similar loaner vehicles that the dealership has assigned to me during service. Specifically, when parking the vehicle and when inching forward to a complete stop without brake or throttle, the vehicle will suddenly lurch forward without warning and hit the sign, another car, or curb. This problem is not intermittent and happens during every drive and stop.
CategoryElectronic Stability Control, Service Brakes, Steering
DateFeb 26, 2020
StateVA
Description
2/19/2020, after already having other complaints on here. I was leaving the gym, and as I was pulling out of the parking space I needed to press the brakes, and had to stand on them to get it to stop. Steering was locked up and finally got it stop. I put it in park took pictures of the dash. Turned it off and started it back up, and check engine light was on.
CategoryElectronic Stability Control, Service Brakes
DateFeb 25, 2020
StateMI
Description
Upon starting my truck the brake system failure 62 mph top speed warning appeared, service esc and service trailer brakes. My check engine light illuminated. I turned off my truck waited a couple minutes restarted the warnings did not appear but my check engine light is still illuminated. I drove approximately 5 miles did not exceed 40mph I drove with extreme caution and arrived home safely. It was brought to my attention that there is a current recall that is the result from a software update that was done by the dealership when my truck was being serviced in dec 2019 for a recall. The new recall could result in a crash.
CategoryElectrical System, Exterior Lighting
DateFeb 24, 2020
StatePA
Description
The 7 inch infotainment system which controls the lighting , blinker controls and various other controls to include on star connectivity will randomly not work upon start up and not work at all until the vehicle is shut off for a at least a couple of minutes. Some times the blinkers work properly and sometimes they don't I have video proof of this however the file is too large to down load.. I am worried the the computer controlling the lighting of the vehicle will fail.. Thank you
CategoryUnknown Or Other
DateFeb 23, 2020
StateIN
Description
An intermittent electrical connection between the b+ battery cable and the alternator could cause the vehicle to stall. The intermittent connection could also lead to arcing, which could generate sufficient heat to damage surrounding material and increase the risk of a fire. Gm recall #: n192273510. The problem is even though they claimed they fix it. Record shows that the recall still incomplete. If the driver is unaware that esc and abs are not functioning, there may be increased risk of a crash. Gm recall #: n192268090 nhtsa recall 19v889 involved a software error that could cause the vehicle's esc and abs telltale lamps to fail to illuminate in certain circumstances. If a driver were unaware that esc and abs were not functioning, there may be increased risk of a crash. Gm recall #: n192268091. As I mentioned it, the record shows these recalls are incomplete. They gave me the truck back on 02/21/2020 after about a month they claimed they repaired it.*dt*jb *dt *js
CategoryElectrical System, Service Brakes
DateFeb 20, 2020
StateVA
Description
Service brake system error messages appeared on the dic.
CategoryService Brakes
DateFeb 20, 2020
StateCO
Description
Tl* the contact owns a 2019 chevrolet silverado. The contact stated while driving at various speeds the brakes failed. The contact stated the ecs light illuminated prior to the failure. The contact stated the trailer braking system light also illuminated prior to the failure. Additionally, the contact stated that the rear windows allowed water to enter the vehicle around the seals. The vehicle was towed to medved chevrolet located at (11001 w interstate 70 frontage rd n, wheat ridge, co 80033) however, the repairs were still pending. The manufacturer was informed of the failures. The approximate failure mileage was 3,118.*bf*jb
CategoryUnknown Or Other
DateFeb 19, 2020
StateKY
Description
My backup camera does not show a clear image when backing up at night.
CategoryUnknown Or Other
DateFeb 18, 2020
StateGA
Description
Backup camera so burry at night can't see or tell whats behind the truck. Never had one like this, dealership said there's they can do about it. A ,000. 00 truck should have a working camera. This happens when in reverse.
CategoryStructure:body
DateFeb 17, 2020
StateTX
Description
The paint on my truck seems in adequate. I have many chips and scratches in my paint they I have never had before in other models and brands. I drive my truck carefully and stay out of conditions where scratches may occur. But the smallest blemish turns into a chip down to the primer. As a consumer I would say that the. Inner of coats of paint and clear coat used is minimal. Would like to see a stronger layer of protection and thicker coat of paint.
CategoryPower Train
DateFeb 12, 2020
StateOH
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that the transmission failed and was replaced. The contact stated that while driving the vehicle shuddered with the check engine warning light illuminated. The failure recurred a third time. The vehicle was taken to jake sweeney chevrolet service dealer located at (33 w kemper rd, cincinnati, oh 45246) where a road test was completed and determined the transmission needed to be replaced for the third time. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was 11,000.
CategoryService Brakes
DateFeb 12, 2020
StateME
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact whom was the passenger called on behalf of the driver her spouse, stating that the driver depressed the brake pedal however, the vehicle failed to stop in a timely manner. The contact stated that the abs warning light illuminated as the vehicle rear ended another vehicle. The contact stated that no injuries were sustained in either vehicle. A police report was not filed. The vehicle was towed to marlin chevrolet buick gmc inc. (2145 rue frank-carrel, qubec, qc g1n 2g2, canada) where the engineers at gm was contacted and informed the dealer to replace the brakes. The contact stated that the dealer was awaiting parts for the repair. The contact stated that prior to travelling to canada the vehicle was serviced under nhtsa campaign number: 19v889000 (service brakes, hydraulic, service brakes, electronic stability control) at quirk chevrolet of bangor dealer, (293 hogan rd, bangor, me 04401). The approximate failure mileage was 71,000.
CategoryPower Train
DateFeb 11, 2020
StateGA
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving at low speeds the vehicle shifted roughly. Additionally, while at a stop, shifting from first gear to second gear the vehicle lunged forward. There were no warning light illuminated. The vehicle was taken to southtowne chevrolet buick gmc 695 bullsboro dr, newnan, ga 30265 (678) 707-8624 but was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 300.
CategoryUnknown Or Other, Visibility/wiper
DateFeb 10, 2020
StateIL
Description
Back window on truck is leaking water. Headliner is discolored and its very close to an airbag. I'm hoping its fixed before the water sets off the air bag accidentally. First dealer fix resulted in a bigger leak than original.
CategoryElectrical System, Service Brakes
DateFeb 07, 2020
StateWA
Description
When I went to start the vehicle 'service brake assist", 'trailer brake malfunction (no trailer attached) and "service ecs" warnings illuminated on the instrument panel. I acknowledged the codes and was driving away and the brakes didn't work. I had to stand on the peddles to stop. The check engine light came on also. I restarted the vehicle and the brakes worked but the check engine light has stayed on. Only have ~8000 miles on vehicle.
CategoryEngine
DateFeb 07, 2020
StateCA
Description
Very hard shift in the morning se jalonea muy fuerte en la maana y siempre hace los cambios muy fuerte. Cuando paro en un stop se siente que bronca hacia delante
CategoryService Brakes
DateFeb 07, 2020
StateNC
Description
Truck was recalled due to braking issue, took in and had recall performed. After recall brakes failed, took it back to dealership. Returned for pickup and brade pedal went to the floor. Left it again for repair. Picked it up after this and within a few days of getting the truck back from the dealer the brakes failed and we were involved in a crash. We were unable to stop and hit another vehicle. Significant damage. The vehicle was moving along a roadway and when another vehicle suddenly pulled in front of our vehicle the brakes were applied and failed causing us to crash.
CategoryElectrical System, Power Train, Service Brakes
DateFeb 06, 2020
StateTX
Description
On dec 16 I started my vehicle via the remote start. I then got in and my ecs, abs, traction control, steering and a lot more lights light up on the dashboard. I went to back it up I couldnt stop it unless I stuck my foot in it hard and I couldnt even steer it so I wouldnt wreck. Called onstar they said to drive carefully but needs to be serviced within 7days. I parked it found another way to work and had my vehicle towed to the dealership. They said it was fixed and was just a battery issues and they fixed a couple of recalls. Then on jan 26 not even a month later I was at the grocery store and started the truck, started backing up and the dashboard started lighting warnings and I couldnt get the truck to stop. Finally with everything I had I got it to stop. I had to get the vehicle home cause it was sunday so I put on my flashers drove less than 30mph and got it home thank goodness without causing a wreck. Had it towed back to another dealer and you know this dealer blamed the other dealer said they didnt do something right and they just reset the system. A week later, and again having it towed with my own insurance cause onstar wouldnt tow it to the dealer I wanted. I wasnt even offered a loaner vehicle.
CategoryElectrical System
DateFeb 05, 2020
StateIL
Description
When backing up the rear view camera flash's out everytime I press the brakes and also there are lines through the screen.
CategoryElectronic Stability Control, Service Brakes, Vehicle Speed Control
DateFeb 05, 2020
StateMT
Description
I have lost power to my brakes on 4 isolated occasions in the span of a month after purchasing this new vehicle. On each occurrence the service trailer brakes, service esc, service speeds and I would smell burning upon exiting the vehicle after operation. On 3 of the occasions I experienced this issue while stationary and upon starting the vehicle. On one occasion I was operating the vehicle at roughly 60 mph and engaged the brakes and lost power to the braking systems.
CategoryService Brakes
DateFeb 05, 2020
StateOH
Description
Service brake assist warning has been appearing since dec. 29, 2019. Since that time, the vehicle was in for service 3 times for that issue. Still happening even after they re programmed and re flashed the ecbm. I was driving the vehicle every time this occurred, no other warning lights illuminated on the dash
CategoryElectronic Stability Control, Engine, Service Brakes
DateFeb 04, 2020
StateAK
Description
On january 22, 2020 I started the vehicle with using the mychevrolet phone app. I got into the truck and pushed the ignition button. The following three warnings appeared on the instrument panel: 1) brake system failure 62 mph top speed, 2)service trailer brake system, 3) service esc abs, brake, traction control, and check engine lights illuminated. I turned the vehicle off and turned it back on again using the ignition button and all warnings and lights cleared except the check engine remained illuminated. The vehicle was parked when all of this happened. I received an email from onstar reporting that an issue with the antilock braking system was detected. This vehicle had just been into the dealer the prior week to fix one recall associated with the battery cable, and two other recalls associated with the brakes.
CategoryService Brakes
DateFeb 04, 2020
StateMI
Description
My brakes failed at 3500 miles on my 2019 silverado. The dealer performed an update #n192268091 on the vehicle and told me that this had an 80 percent chance of taking care of the brakes not failing in the future, leaving a 20 percent chance that they will fail again. This to me is unacceptable to me and my family. Now when I drive this vehicle I get chest pains and just don't want it anymore. Please help me!
CategoryElectrical System, Structure:body
DateFeb 03, 2020
StatePA
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that the front driver and passenger door lock failed to unlock from the inside while attempting to use the door switch on the door panel. The vehicle was taken to (blaise alexander chevrolet located at (405 alexander dr, muncy, pa 17756, (570) 505-5530) where it was diagnosed. The mechanic was unable to state the cause of the failure. The contact stated that a new actuator was installed however, the failure recurred. The contact also stated that the defogger activated independently on several occasions. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle performed as designed. A case was filed with the manufacturer. The failure mileage was approximately 18,000.
CategoryElectronic Stability Control, Service Brakes, Vehicle Speed Control
DateFeb 01, 2020
StateTX
Description
Turned on truck and got multiple messages, "service esc" and "brake system failure - speed limited to 62 mph." braking was extremely limited - even at hardest effort, truck struggled to come to a complete stop. Truck has 6700 miles and also brake pads are reporting 14%/18% life left which is innacurate based on amount of driving.
CategoryService Brakes
DateFeb 01, 2020
StateMN
Description
Parked in drive way started truck and message popped up saying dont drive over 60 and lights on dash. Break peddle also hard to push.
CategoryUnknown Or Other
DateFeb 01, 2020
StateMA
Description
Present on a 2019 chevy rst z71 in nighttime conditions, when the rear backup camera is engaged the quality of the camera is extremely poor with grainy / pixelated image and may cut out entirely while the vehicle is stationary and in motion. This condition posse a danger to the safety of any one or any thing the driver may not see as a result of this condition
CategoryElectrical System, Service Brakes, Steering
DateJan 29, 2020
StateTX
Description
I was in the parking lot at a grocery store in motion pulling out of a parking spot and my brakes and steering got very hard. I had to mash the brake pedal as hard as I could to get the truck to stop. It was hard to steer as well. There was lots of error messages and lights on. Service esc, top speed 62mph, service trailer brake. Had to wait 30 minutes and start truck. It runs now but check engine light is on. This is the second time this has happened. This first time I was in a drive thru and had to push the truck out of the way. If this happened on the highway or a busy street it could be deadly. I am not comfortable driving this truck anymore.
CategoryVisibility/wiper
DateJan 29, 2020
StatePA
Description
When the back up camera is activated by being put in reverse it is so bright that it is very difficult to see out the passenger side mirror at night. This is a non hd monitor and there is no way to adjust brightness or to turn off ther screen. It could result in scraping the side of the truck or hitting something. Back up cameras are not supposed to be a replacement for mirrors
CategoryService Brakes
DateJan 28, 2020
StateMD
Description
Started the vehicle and dash flashed: brake failure, esc failure, do not exceed 62 mph, trailer brake failure. Vehicle had previously been serviced for brake pad wear issue, though the erroneous readings remain (55% front pads left @ 4000 miles). All lights cleared, I continued to drive, had no power assist whatsoever on brakes, very difficult to stop. Service engine light remains on.
CategoryService Brakes
DateJan 28, 2020
StateTX
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that while driving at 40 mph, the brake pedal was depressed and went to the floorboard. The brake pedal was pumped several times to stop the vehicle. The brakes warning light was illuminated. The vehicle was towed to freedom chevrolet 13483 I-10 west, san antonio, tx 78249, (210)- 697-6078 to be inspected. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 42,250.
CategoryElectrical System, Service Brakes
DateJan 27, 2020
StateMN
Description
Out of nowhere multiple warning lights illuminated. Esc, brake system failure, trailer brake failure, do not go over 62 mph. Brakes were near non functioning.
CategoryElectrical System, Electronic Stability Control, Service Brakes
DateJan 27, 2020
StateNC
Description
Purchased new vehicle with less than 4,000 miles was running fine when parked. When it was cranked to go home listed esc failure, service steering column lock, trailering system failure, lane departure disabled, speed limited to 60 mph. I was able to get home, but the brakes were so hard that it was extremely difficult to stop. Local dealer it was purchased through "fixed it" less than 1,500 miles later I'm having the same issue! Obd has the codes c0021, c0021, p25a2, p25a2, p0606. I do not feel safe driving this truck! If that issue were to happen approaching an intersection I would have no way of stopping in time. Ridiculous.
CategoryElectrical System, Exterior Lighting, Unknown Or Other
DateJan 27, 2020
StateOH
Description
When backing the vehicle at night the camera screen is so bright it blinds the driver and chevy has no way of adjusting the screen brightness. As of 1-27-2020 chevrolet is failing to address the problem and it will cause a accident
CategoryElectronic Stability Control, Service Brakes
DateJan 27, 2020
StateAL
Description
Started my vehicle and the following messages came up immediately: brake system failure 62 mph top speed, service esc, and service trailer brake system. Other lights were illuminated on the dash, such as check engine, esc, abs and parking brake. Without turning off the vehicle, I thought it was important to get the vehicle to the dealer immediately as for them to see the vehicle in it's current state. While driving to the dealer the brakes where not fully functional. I would press the brake fully down and it would coast to a stop. Depending on the speed would determine how far it would coast before it would stop. It was a very scary situation. Brake pedal had pressure but the brakes would not start to active until fully pressed. Even then the stop was very slow and would coast. Example, driving out of my office drive to the man road at 5-10mph it coasted a good 30-60 ft. Once the pedal was fully engaged. Vehicle has 667 miles.
CategoryUnknown Or Other
DateJan 27, 2020
StateGA
Description
Back up camera is fuzzy at night and is very dangerous to use when backing up. Using it at night has resulted in almost being in an accident on two occasions. I took it to the chevrolet dealer today and they said it needed no repair at this time and it met gm specs. It has been this way since I bought the truck and does it every time you back up at night.
CategoryElectronic Stability Control, Service Brakes
DateJan 24, 2020
StateMA
Description
5 times since I purchased this truck one month ago; shortly after turning on, shifting into gear and starting to move the following displays on the dash 'service esc, service parking break, flashing orange check engine light', there may have been other lights too but those ones have been there every time. Usually it resets after stopping and turning the car off and on. The ride however is very jerky until I am able to do so and this is not a safe operation condition if there is not a quick and easy place to stop to reset. I have tried to have onstar pull the codes rice but they were not been able to do so in time and they tell me there is no problem when they connect to the onboard diagnostics. It appears they can't see history, only active codes. There was a brake recall on this truck that was supposedly reprogrammed before I took delivery but I suspect that the 'software fix' may not have been successful. In hindsight, my salesman also seemed like he may have been aware of this issue but didn't tell me about it. I say this because the day after I picked it up I noticed that front brake pad life indicated only 68% remaining which seemed low for a 'new' truck that had 2500 miles (had been dealer courtesy vehicle). His response when he tried to clarify was something along the lines of 'and you want me to have them look at the warning about the brakes?', in retrospect that response indicates to me that he may have had an awareness of this problem that I had not yet experienced and was not what I was asking about at the time. He never seemed to understand what I was getting at about the brake pad life when I reexplained so I eventually decide just to forget about it and resigned to the fact that I may have to put new brake pads on this truck before the lease is up in 39 months.
CategoryEngine, Power Train
DateJan 24, 2020
StateFL
Description
When I was driving this vehicle first problem I start getting was the 4wd service light and won't be able to switch to 4wd, and was. Close to get in the wreck couple time during the winter storm. Second problem was when I was driving around 70mph on hwy truck got reduced engine power and slowed down my speed a lot, luckily I didn't have vehicle to close to me. Another problem I had was transmission issues, I was driving 25mph and my vehicle got blocked instant and won't move forward. Imagine if this happened on hwy driving 70mph and vehicle to stop/block the wheels and someone to be behind could be a big wreck. And after that issues truck won't go forward anymore, just on reverse
CategoryService Brakes
DateJan 24, 2020
StateFL
Description
On the dashboard got abs, brake, engine, tc lights and brakes stopped working, very very poor quality, higher speed 62mph. When I checked with obd reader, got 3 codes and 2 of those codes are tied together with brakes system. When this happened I was driving to work
CategoryService Brakes
DateJan 23, 2020
StateOH
Description
Brake system failure vehicle speed limited to 100 kph ecs failed . Brake recall and seat belt recall performed dec 28 2019 error trailer brake requires service never towed with this vehicle resolve pending vehicle as at a local dealer . 4160 kilometer on vehicle
CategoryElectrical System, Unknown Or Other
DateJan 22, 2020
StateCO
Description
While traveling backwards in reverse, the backup camera flickers, becomes fuzzy, or has a white line through the 7" touchscreen anytime the brakes are applied.
CategoryElectronic Stability Control, Service Brakes
DateJan 22, 2020
StateFL
Description
Vehicle brakes were mushy and the check engine symbol displayed on the dash as was the symbol for steering ( wavy lines under a car picture), also these three codes were scrolling on the dash: brake system failure 62 mph top speed, service trailer brake system, service esc. These issues repeated on three separate occasions. Each time I took it to a chevrolet authorized dealership repair shop where I was told the issue was resolved. Two different shops were used for three " repairs". The issues came up after I started the vehicle by putting my foot on the brake and pressing the start button. The codes began scrolling each time, and the brakes were not firm/ not normal.
CategoryElectrical System, Electronic Stability Control, Engine
DateJan 21, 2020
StateTX
Description
I was driving down i10 in baytown, tx the truck began to shake and I was unable to accelerate. I was in the middle of the highway hen the truck just decelerate and I was going 25 mi/hr in a 65 mi/hr zone.
CategoryElectronic Stability Control, Steering
DateJan 21, 2020
StateAL
Description
Truck lost power steering and esc after 15k miles. Problem seems intermittent. Vehicle was parked at the time.
CategoryUnknown Or Other
DateJan 21, 2020
StateNH
Description
Back up camera system is too bright almost blinding at night and is poor quality. The bright screen make is difficult to see behind.
CategoryElectronic Stability Control, Service Brakes
DateJan 20, 2020
StateMI
Description
Reduced ability to brake my truck almost caused accident.. Warning light popped up abs, brake,traction control with warnings going across dash like brake system failure 62 mph top speed, service trailer brakes. Codes c0021 p0606,& p25a2. Had update for this problem a couple weeks ago and it was suppose to fix this the dealership said over the phone when called today. Never had this problem before . I am pretty sure that update just updates the messaging letting the driver know he or she is about to die. Taking it into dealer later today. Zf trw integrated brake control (ibc) had early manufacturing issue leaving metal shaving in the units. These shaving would score the walls and damage units,no ones investigating this issue because it would cost gm too much to replace all ibcs in every truck during early stages of the t1 launch. Trw knows of this issue and has piles of these sitting on engineers desks. There needs to be a recall on all early production t1 truck to replace these ibcs. Gm has only been replacing these on a case by case bases when someone reports this problem and their vin number falls within trw suspected problem dates. By this time its too late and can cause an accidents.
CategoryElectronic Stability Control, Service Brakes, Steering
DateJan 19, 2020
StateIN
Description
After remote start mychev app vehicle stationary four dash messages service esc service trailer brake brake system failure - 62 mph top speed steering assist reduced drive with care  lights on dash that were illuminated abs check engine brake traction control tried to drive. Brakes and steering limited could not drive unsafe turned off ignition restarted threw five codes including p0606 c0021 p25a2 called onstar, they said all systems showing failed take to dealer called gm- they said to have it towed remote start again- same messages dealer appt tomorrow.
CategoryPower Train
DateJan 19, 2020
StateIL
Description
I was stopped on a hillside with engine running, shift lever in park, and the truck started to roll backwards. The truck computer put on the emergency brakes. I tried this three different times with the same problem of it rolling backwards.
CategoryElectrical System
DateJan 17, 2020
StateOH
Description
While reversing the rear-view camera turns off intermittently. An error message shows on the display. The display also flashes while applying brakes in reverse. Dealer states gm is aware and does not have a fix for this dangerous issue. Vehicle has 3300 miles. Video and paperwork available.
CategoryService Brakes
DateJan 17, 2020
StateCA
Description
2019 chevrolet silverado 1500. Consumer writes in regards to defective brakes. *ld the consumer stated the braked became inefficient at parking lot speeds causing 2 crashes. *js
CategoryElectrical System
DateJan 16, 2020
StateWA
Description
The rear backup camera is full of static interference at night creating safety issues when trying to back up. It's virtually unusable and creates a safety hazard especially while traveling with my two children. I've almost crashed into different objects or vehicles in attempts to back up the truck. I took the truck in to have this fixed, two weeks after buying the vehicle. They were unable to fix this issue. I need some help on a resolution.
CategoryEngine
DateJan 16, 2020
StateNY
Description
Tl* the contact owned a 2019 chevrolet silverado 1500. The contact stated that after parking the vehicle, an engine compartment fire had occurred. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed and towed away. A fire and police report was taken at the scene. The local dealer new rochelle chevrolet (291 main st. New rochelle ny) and the manufacturer were notified of the incident. The cause of the failure was not determined. The failure mileage was 8,000.
CategoryPower Train
DateJan 16, 2020
StateWI
Description
Vehicle shifts harshly making control questionable at times. I went to accelerate around a vehicle lost all power until it found a gear. Someone will get hurt because of this truck especially on slippery winter roads. Been to the dealership 3 times no fix. Please help
CategoryService Brakes
DateJan 14, 2020
StateOK
Description
On the evening oif 1/11/20, I went to the parking lot and started my truck and multiple warnings came up on the info center for the brakes - brake system failure max speed 62mph; service trailer brake system; service esc. Check engine light was also illuminated. I turned the truck off, restarted it and received the same message. I was able to slowly drive the truck the three miles to my house with very limited braking capability. When my husband went out to check the truck 15 minutes later, the brakes had returned but the check engine light was still illuminated. I took the vehicle to a local dealer first thing monday morning and was advised today that they diagnosed a premature failure of the master cylinder. This after the software update in the previous recall had been completed approximately two weeks prior. The service adviser noted this has been a common issue after the software update and has been happening across the country. I believe this needs to be a nationwide recall if the current software update is causing the master cylinder to fail at this rate.
CategoryElectrical System, Electronic Stability Control, Service Brakes
DateJan 13, 2020
StateIA
Description
Started the truck up and the check engine light, abs, brake, traction control lights were all on with a message in the center brake system failure. Limped vehicle to the dealership to have worked on. The braking system is working at about 10%. I am not the only person that this has happened to gm need to recall these trucks and get them fixed before someone dies
CategoryService Brakes, Steering
DateJan 13, 2020
StateCA
Description
Abs, esc, trailer braking system continues to fail. I have had it in the shop three times for this defect. The truck has had 5 recalls, one for the seatbelt, four for the brakes. I drive a lot of miles in rough conditions and do not feel safe in this vehicle. My warranty is up in about 7000 and I don't want to be stuck with this unsafe vehicle.
CategoryElectrical System, Electronic Stability Control, Service Brakes
DateJan 12, 2020
StateSC
Description
I was backing up at a rate of 15 mph when a message flashed on my dashboard saying something along the lines of unsafe to drive over 62 mph, brake failure, electronic control system malfunction. I hit my brakes and nothing. I kept driving backwards. I couldn't stop until the truck came to a stop on it's own. I turned off the truck and turned it back on with a message saying 'see dealer braking system malfunction.' I was at a storage unit, leaving my unit.
CategoryElectronic Stability Control, Service Brakes
DateJan 11, 2020
StateWI
Description
Started to drive my vehicle and the braking system was nearly gone. Brake pedal was all the way to the floor and the truck had to slow to a stop. Thankfully I was in a parking lot and not on the road because it would have put my well-being at risk align with others. Gm should be forced to recall all of the vehicles with this problem!!! How can anyone be allowed to sell a vehicle that will not properly stop when the brakes are applied?
CategoryElectronic Stability Control, Service Brakes, Steering
DateJan 11, 2020
StateTX
Description
On 1/10/20, I was driving home on a major freeway. Just before 5:00 pm I hit traffic and slowed down to roughly 5-10 mph. At that moment my dashboard lit up and a notification stating, "brake system failure" and "service esc" popped up on my dash. At that point I was unable to stop when applying my brakes. Luckily I had a large enough space between my truck and the car in front of me as well as the two lanes beside me having an opening and I was able to get over and coast to a complete stop on the shoulder. Extremely dangerous electronic malfunction. Had I lost my brakes 10 second sooner I would have been unable to stop and caused a potentially fatal car accident.
CategoryEngine
DateJan 11, 2020
StateMO
Description
Oil line come off oil cooler front of engine while driving down the road cramping on hose not good enough.
CategoryService Brakes
DateJan 11, 2020
StateOK
Description
Twice when pulling a small empty trailer recently, I came to a stop sign and had almost no braking power. The brake pedal was hard as concrete with almost no travel and I had to stand on it to stop the truck which rolled into the intersection both times. Both attempted stops were from a low speed and I didn't have any issues before or after and no warning lights. Good thing I live in a small town with very little traffic or I could have been t-boned.
CategoryPower Train
DateJan 09, 2020
StateMA
Description
Every morning since vehicle was new has 2600 on it now when cold I pull out onto street when vehicle shifts from first to second gear the shift shift slips and flares like it s in neutral and vehicle will hesitate slow down while it's waiting to get into second gear, this is a safety issue because their is no forward movement during this and possibly could cause an accident because vehicle won't move quick enough, after shift 2-3 is perfect and 3-4 will do same thing slip and flare, I've been told this is normal but I am a automotive tech and have been for over thirty years there is definitely something wrong with trans but gm won't admit problem this is wide spread as there are the same other complaints on this website.
CategoryService Brakes
DateJan 09, 2020
StateMO
Description
I was driving going around a corner when I experienced total system brake failure as deer ran across the road and I had to swerve into a ditch to avoid them. I had service esc , trailer brake system failure and a total brake system failure show on my dash along with check engine lights and other lights I was unaware what their purpose was.
CategoryEngine, Power Train
DateJan 08, 2020
StateMD
Description
Seemed as if the car would almost slip in and out gear when diving approx. 30-40 mph. I then noticed the check engine light came on and flashed engine reduction and seemed to lose some power. I took it in to the dealer, 2 days later they replaced r&r camshaft position actuator magnet intake. The next day after the truck back. I started the truck it put it in reverse and the engine stopped running but it seemed as if it the engine was still running as when you use the remote to start the truck, after the 4th try the truck stayed running but the engine reduction warning had lit up again. The truck has been back at the dealers for 6 days trying to figure out the problem
CategoryService Brakes
DateJan 08, 2020
StateGA
Description
I own a 2019 chevrolet silverado 1500 ltz. I purchased it new 35 days ago. I recently encountered a very dangerous situation. While driving 25 mph, the vehicle lost it's braking ability. The brake pedal was fully depressed but the truck would not stop. The vehicle coasted until it came to a complete stop. The display indicated service traiier brake system, service esc, brake system failure, and cel. I powered the vehicle off and restarted it. The cel remained on. The other lights went away. The brakes appeared to work better but when I applied them I experienced a jerking motion. I called my local chevrolet dealership, prince chevrolet, ledo rd. Albany, ga. I scheduled an appointment that yielded no resolution as my check engine light remained on when I left the appointment and is still on now. I was told that the problem "might" be a result of starting my vehicle using the "my chevrolet" mobile app. I was informed that nothing was done to repair the issue as they didn't know exactly how to fix the problem at this time. I was informed that the tech did find a service bulletin and based upon the contents thereof, I was advised not to use the app anymore. Further, I was told that I would receive a call when a solution was determined. The failure mileage was 2400.
CategoryService Brakes
DateJan 07, 2020
StateNE
Description
Around dec 15th, I was notified of a new recall related to the braking system: n192268090 brake system malfunction warning. I immediately scheduled an appt with my local chevy dealer to get this recall fixed. I took it in on 12/17. I had to leave the truck overnight. I picked it up on 12/18. On 12/20, after leaving the movies with my family, I had a total brake system failure - on city street. My dash lit up with abs, cel and warnings such as "brake system failure 62 mph top speed". When I tried to apply my brakes, they were stiff and did not stop the truck immediately. They were very hard to push in. I was able to limp home. I took my truck back to the dealer the next morning 12/21. They had it for a week until the following saturday 12/28. They said gm told them the issue was loose battery cables that interfered with the braking system. They tightened them and should be good to go. I picked my truck up that day. That night, after leaving a basketball game with my family, the same thing happened again - complete braking system failure - after turning truck on. I returned my truck to the dealer on the 30th where it is still sitting. They told me gm said not to release the truck back to owner until engineers figure out the issue. I have opened a case with gm case # [xxx]. I have gone through 2 different agents - neither of which have offered any updates. I have been without my truck for over 2 weeks and there is no updates to this major safety issue. I have lost confidence in my new truck & feel that my family is not safe. There are several other owners in the same boat in the chevy forum I follow. Https://www. Gm-trucks. Com/forums/forum/245-20192020-silverado-sierra-troubleshooting/ this is very sad and I am extremely disappointed in gm/chevy. I have spent thousands of $$ on a new vehicle and it is not safe to drive! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategoryElectronic Stability Control, Service Brakes
DateJan 06, 2020
StateMI
Description
Loss of brakes!!! Started vehicle and received to following on dash display: * "service esc" * "brake system failure 62 mph top speed" * "service trailer brake system" * "abs" display * "brake" display * "esc" display
CategoryElectronic Stability Control, Service Brakes, Steering
DateJan 06, 2020
StateMN
Description
Service abs, service esc, and "brake failure 62mph speed limited" lights come on and brake pedal goes to the floor with very very limited braking. Recall for brake control module reprogramming was completed on 1/03/20. Drove truck 1. 5 limes and lights came back on and brake pedal went to the floor, steering also became stiff. This was always while driving the vehicle. Has happened on 4 different occasions
CategoryElectronic Stability Control, Service Brakes, Vehicle Speed Control
DateJan 05, 2020
StateMD
Description
Service esc,service trailer braking system, brake system failure 62mph top speed and a check engine light. Have another appointment at dealer after recall for esc brake module has been performed
CategoryUnknown Or Other
DateJan 05, 2020
StateOH
Description
Poor visibility with rear camera at night time when backing up and the brightness and reflection is blinding while trying to use side mirrors
CategoryElectrical System
DateJan 04, 2020
StateNJ
Description
Reverse camera cuts in and out when backing up, lines in screen with a message saying service reverse camera. Went to dealer and they have no fix for it, this is a safety concern as it is a camera for assisting long for a driving purpose.
CategoryEngine
DateJan 04, 2020
StateWA
Description
Driving when a note came on the dash. 'low oil pressure warning turn off engine immediately'. I did, and checked the oil. It is empty. There is only 30,000 km on this truck. Not impressed. Had to replace the rear brake pads that were worn out at only 25,000 km. Had a bad vibration when driving. It was a transmission mount issue.
CategoryUnknown Or Other
DateJan 04, 2020
StateNC
Description
Service rear vision system and blue screen for backup camera and camera system on truck has been intermittently not working since purchased on 5/18/19. Have had the truck to the dealer twice to fix. First time replaced rear camera. Issue returned next day. Second time, dealer pointed to a tsp that indicated the system was busy when first starting the vehicle and to allow for extra time to place vehicle in reverse. Issue is not related to placing the car in gear, it only shows the issue. Issue appears to be a software issue in which the system doesn't get booted up in a timely manner. After some time, has been random from 2-3 minutes to over 30 minutes, the system will eventually come online and work properly. The issue I have is many of my trips are just a few minutes up the road to my firehouse I volunteer at. The truck doesn't have enough time to completely boot up the camera system and I'm left with a blue screen with no way to reset it or use the cameras. I've contacted the dealership service manager and chevrolet and chevrolet initially called back wanting me to contact the dealership. The service manager said he would investigate the issue and call me back to schedule a fix. No word in over 1 month now. I see on several forums other users struggling with the same issue and so far there seems to be no fix. I'm not sure gm knows what the issue is at this point. There seems to be no way to alert them and get the right people working on the issue. Hoping this venue will be able to wake someone up at gm. Issue is consistently random. Sometimes it loads quicker than other times, but is consistent in not wanting to work when needed.
CategoryElectronic Stability Control, Service Brakes
DateJan 03, 2020
StateMA
Description
The esc light has come on and it becomes dangerously difficult to stop and/or steer. This is the 2nd time in one week. I brought it to the dealership after the first issue and was told it was all set. The day after I got the truck back, it's happening again. The check engine light now remains on and I'm waiting for a service appointment.... Again!!
CategoryStructure:body
DateJan 03, 2020
StateNY
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that there was a water leak in the vehicle from the ceiling. The vehicle was taken to mt kisco chevrolet (175 n bedford rd, suite a, mt kisco, ny 10549, (914) 228-1011) where they performed a temporary remedy of using silicon to seal the leak. The contact still saw the stain from the water leak and was concerned that mold could develop. The contact had asthma and was also concerned that the failure could affect his kid's health. The vehicle was also repaired per three unknown recalls on january 3, 2020. The manufacturer stated that they escalated the matter and would have someone call the contact back. The manufacturer was initially contacted in november of 2019. The failure mileage was 7,500. *ln *tr
CategoryElectrical System, Visibility/wiper
DateJan 02, 2020
StateTX
Description
Putting vehicle in reverse the reverse camera pops up but is extremely low quality, I had better quality on a screen half this size from ford that was 6 years older the screen is hazy with lines running across it, while reversing or pressing the brakes the screen gets glitchy and will even completely cut off and say 'service vision system, I have less than 100 miles on this truck, this should not be happening but it seems the dealers have no fix for it apparently
CategoryElectrical System, Electronic Stability Control, Service Brakes
DateJan 02, 2020
StateMN
Description
Took truck in for recall to reprogram brake system software informed I have one of the 'few' trucks that will no accept update and apparently working to find solution
CategoryPower Train
DateJan 02, 2020
StateNY
Description
When putting vehicle in drive from park it jumps forward even with foot on the brake. When going from reverse to drive it feels like the vehicle is not in gear and then engages and then the vehicle makes a clunk noise and abruptly jumps forward. There is also a issue when going from first to second when accelerating and the same when downshifting. The transmission on this vehicle is very erratic in nature, you never know what it is going to do every time you drive it. This has been happening since the first 100 miles and I now have 8600 and still happening. I have taken it to the dealer and they stated they could not get it to repeat the issue even after letting it sit outside in 20 degree weather to cool everything down.
CategoryPower Train
DateJan 02, 2020
StateIL
Description
When cold, the transmission has a hard slip when shifting between 1st and 2nd gear. Usually happens in the morning when I am leaving my house. On icy/snow covered road it will cause the rear wheels to lose traction. Thus creating a safety hazard for me, other vehicles or pedestrians on the roadway.
CategoryService Brakes
DateJan 02, 2020
StateLA
Description
I've brought my vehicle in to a gm certified chevrolet dealership to get it's oil changed and along with that they informed me of completing a safety recall pertaining to it's brakes. The next day after the recall had been done my brakes had gone soft and my dash lit up with several different messages. Service esc, service trailer brake system, and brake system failure 62 mph top speed. I decided to bring it in again and had the recall done once more. This time it lasted a few days until my brakes had gone out once more with the same messages. It's already been a safety risk as the second time it had happened I couldn't stop and went through a 4 way intersection nearly missing oncoming traffic. My vehicle has been at the dealership since december 26, 2019. I've been informed that there "is no known fix per gm" now I'm in a loaner vehicle while paying for a truck that can't be driven.
CategoryUnknown Or Other
DateJan 01, 2020
StateIL
Description
Rear backup camera screen gets fuzzy with several white lines across mainly during night driving. Very poor visibility for a brand new truck/camera. Good visibility is critical for backing up in a crowded parking lot at night. Critical safety issue!! Took it to my local dealer 12/30/19 during the day, and was told they could not get it to replicate the issue, however did know about the issue with other vehicles. No resolution was given, said to come back when it did it again.
CategoryService Brakes
DateDec 31, 2019
StateMA
Description
When driving the vehicle in an ice storm the brake function went completely. The brake pedal would not engage. I had to put truck into low. Almost caused a severe accident given the weather and the loss of any brake function. I was in a city pulling forward.
CategoryExterior Lighting
DateDec 30, 2019
StateIN
Description
The backup assist camera is too bright to see side mirrors and look out the back window when backing up in the dark. It is very dangerous to try and maneuver the vehicle with such a bright light in the cab.
CategoryUnknown Or Other
DateDec 29, 2019
StatePA
Description
The back up camera at night is blinding due to brightness and is non-adjustable to dim. Brightness of screen makes it difficult to adjust vision looking away from it to use side mirrors. Safety issue with a moving vehicle.
CategoryService Brakes
DateDec 28, 2019
StateAZ
Description
As I left to head to the store this evening I immediately had 3 codes come up on my dash after I turned the ignition on. (brake system failure. 62mph top speed. Service trailer brake system. Service esc). I thought it was a glitch so I backed down my driveway with resistance of the brakes. I had it in 4x4 due to snow so I assumed its just feeling rough from that. I proceeded to drive down the street I live on to a major road and went straight into cross traffic because the truck would not stop. I nearly died from a snow plow coming. I pumped the brakes once I didn't feel them working and it felt like I was pushing on a cement block. This is unacceptable as I have come close to dying in a recalled cobalt before bow I have to worry about this truck since theres no active recall-just like the cobalt!!! I fear for my life and my autistic child's life as this is my only means of transportation to our doctors. The vehicle is parked and I contacted my friend who works in service to also doccument with him when it occurred.
CategoryElectronic Stability Control, Service Brakes
DateDec 27, 2019
StateVA
Description
So, I took it in 12/17/19 for oil change, etc. There was 3 recalls and picked the truck up 12/18/19. 12/19/19 at 6 pm the truck wouldn't stop! I took it on 12/19/19 and they looked into it. They reinstalled the software, and drove it longer to check it out. I picked it up yesterday, after being told it's good to go. Well, it happened again this morning!
CategoryService Brakes, Steering
DateDec 27, 2019
StateKY
Description
I had a recall performed at a dealership and they confirmed the vehicle is running properly. I noticed that the next day my lane keep assist was turned off and not functioning. Later that same day when approaching a stop sign, I noticed that 4 warning messages appeared on my dash. The first said power steering assist disable, the next service esc, the next trailer brake disabled, the next vehicle limited to 62mph.
CategoryEngine, Service Brakes, Steering
DateDec 26, 2019
StateMI
Description
On 12/26/2019 at 05:40 am, I got in my truck (2019 silverado lt allstar) and started the engine. I immediately received multiple warning messages on my dash panel. They were "service esc", "brake system failure" "steering assist reduced" and to drive no faster than 62 mph. Prior to parking the night before on 12/25/2019 I had never had any problems whatsoever. On 12/26/2019 I was heading to work but found quickly that the brake pedel went all the way to the floor with very limited or basically no braking. The steering became very difficult with no apparent power assist.
CategoryEngine, Power Train
DateDec 26, 2019
StateGA
Description
Merging into 70 to 80 mph traffic on interstate i95 my truck stalled abruptly to 45 mph and at 3000 rpm would not shift out of the lower gear it went it. I had to merge quickly to the emergency lane with on coming traffic doing all they could to get around around me. Had to have the vehicle towed.
CategoryElectronic Stability Control, Service Brakes, Vehicle Speed Control
DateDec 25, 2019
StateVA
Description
I took it tuesday 12/17/19 in for an oil change at 4k miles to get under 7k service. For my 2019 high country. As I was notified I was due for an oil change. I looked on onstar. Saw there was a recall and figured they could two things at once. Come to find out there were three recalls. Which I get it, things happen. I get it home tuesday night no issues. Thursday 12/19/19 around 6 pm, as I was backing out of my driveway and it wouldn't stop. I had to stand on the brakes. I am 6'2' and 300 lbs. I was able to get the vehicle in drive and again, the vehicle was not easily stopping. I had numerous dashboard displays. I took pictures of the displayed items. I called rick hendrick chevrolet at 6:53 pm on 12/19/19 and since I live close dropped it off at the dealer, as I was headed out of town sunday and wanted this fixed. So.... Here comes the issue besides it not stopping that I am even more fired up about! The service guy, called me friday morning to say they can't find anything wrong. Now, with the display saying service esc, trailer brake system, and brake system failure not to go above 62 mph, I am pretty sure it triggered an code and would be in code history. I told him I had pictures of the dash display and that they needed to check the code history. He told me at one point it was the vacuum, but then told me that the vacuum was an issue with last years model. And that he was having his master technician look at it. Around 4 pm on friday, with a family trip coming up sunday 12/22/19 and not hearing anything I called a few times to find out if I needed to rent a car or they could get me a loaner. I got a call around 5:13 pm on 12/19/19 telling me it's ready and they reinstalled the software and the master technician drove it. Said he is comfortable. I was scared then and scared now to put them back in that vehicle.
CategoryEngine, Power Train
DateDec 25, 2019
StateGA
Description
2019 silverado high country. 124 miles the engine light came on. Transmission would not shift out of a lower gear. I was driving 45 mph and had to pull over and have the vehicle towed. The vehicle is currently sitting at dan vaden pooler georgia.
CategoryElectrical System, Service Brakes, Vehicle Speed Control
DateDec 24, 2019
StateWV
Description
Started vehicle up from a parking lot, proceeded to intersection. Went to hit my brakes for the red light. And warning lights started flashing. I had about 10% of brakes at this point. Could not stop for red light, but was able to steer to the right, parallel with the oncoming traffic to avoid a serious collision. The truck is setting at the dealership now. And I'm being told that parts are back ordered.
CategoryService Brakes
DateDec 24, 2019
StateAK
Description
While backing out of a parking space my brakes felt soft and seemed unresponsive. Put truck in drive and started moving forward and when I tried to stop the brake pedal went to the floor with about 5-10% braking power. Truck barely stopped before entering moving cross traffic. Truck went into limp mode displaying brake system failure speed limited to 62 mph. Limped truck to dealership approximately 2 miles. Every time I had to stop I had to pump the brakes twice and on the second time the brake pedal was depressed I would gain approximately 50% braking power. Truck has already had all recalls performed and specifically, the recalls related to "fixing" this exact issue. Dealer put the truck on the computer and explained only a check engine light had been activated due to the brake system but couldn't say what happened. Dealer attempted to have me drive the truck home, 40 miles on the freeway, and bring back in 3 days for an appointment. Feeling this was an unsafe option I requested they keep the truck until it could be thoroughly investigated and to put me in a loaner or provide transportation which they did.
CategoryWheels
DateDec 24, 2019
StateMI
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving on the highway, the rear of the vehicle fishtailed and swung back and forth. Al serra chevrolet (6167 s saginaw st, grand blanc, mi 48439, (810) 202-001) stated that the tires caused the failure. The dealer refused to replace the tires, but admitted that the failure also occurred to other vehicles. The manufacturer stated that there were no defects in the tires and would not replace the tires. The failure mileage was 20.
CategoryElectronic Stability Control, Service Brakes, Steering
DateDec 23, 2019
StatePA
Description
Weird brake and steering feel while driving. Speed did not exceed 35 mph in neighborhood driving. Dic read: brake system failure max speed 62 mph service esc trailer brake system failure. Brake pedal was hard to push and unresponsive at times. Felt like we were dragging the back end at times. Steering was inconsistent. Parking brake was off. Stopped and started 3 times, reset the vehicle a few times. Prior to a big downhill, the last restart cleared the issue and the brake pedal went to the floor. Drove home and parked. To be honest, felt unsafe to drive especially with my son and wife in the car. Luckily we only had a short 3 miles home. Check engine light on onstar report received in email
CategoryPower Train, Unknown Or Other
DateDec 23, 2019
StateSC
Description
Repeated attempts by jones chevy, sumter sc, they have not identified the vibration problems with my new vehicle. 22+ days in repair, multiple visits, and gm classifies harsh vibration as "normal characteristic" and closed the case, saying its final. I have contacted gm ceo with certified letter, discussed with exec. Customer support team, and posted on social media to find any solution. Gm customer service is the worse I have ever experienced. So far dealer has conducted transmission drain and flush per a tsb, changed torque converter, evaluated vibration with pico scope, and problem still exists and persist. Now today it's back at dealer for a prop shaft swap, from a new truck. My vehicle now has 6k miles, and problem started at 5k after the drain and flush. Gm says the vibration is normal because of the dfm, dynamic fuel mgmt. System. I say bs. They are wrong, and no vehicle should vibrate at low or high speed to the point you feel it through the seat, steering column, steering wheel and harmonic distortion in the cab. Gm knows what the problem is, they just don't want to admit. Next step, arbritration? Any feedback is much appreciated to solve this vibration issue. Gm - do the right thing and issue a recall before someone gets hurt. Remember the ignition problem? This problem isn't going away.
CategoryElectronic Stability Control, Service Brakes
DateDec 22, 2019
StateDE
Description
Had a short 5 mile drive to a restaurant. The truck sat for a few hours. Auto started the truck to warm. After 5-7 minutes I pressed the brake and turned on the truck. It instantly threw 3 codes. Brake system failure. Service trailer brake system. Service esc. Turned the truck off then back on. No change same codes. Proceeded to get the truck back home when I noticed I had almost no brakes. Next morning after starting the truck I didn't have any code messages but did have service engine light. Truck drove and stopped as it normally did.
CategoryService Brakes
DateDec 22, 2019
StateTX
Description
Lost all brakes, brake pedal had to be pushed all the way to the floor to stop the vehicle at 5mph
CategoryService Brakes
DateDec 22, 2019
StateTX
Description
While reversing on our driveway the truck lost about 90% of its ability to brake. The pedals were pressed hard and all the way down until it slowly came to a stop. We turned off the truck and started it again and the problem continued. Took it immediately to the dealership, they were very dismissive saying nothing was wrong with the truck. At the dealership we drove it again and the brakes were working normally. Left the truck at the dealership even though they didn't want to check it. The truck also had two recalls that needed to be addressed. According to the documentation they checked the brakes and found nothing wrong. My major concern is what if this happens again on a busy highway or street? My families safety is nothing to be dismissive about.
CategoryExterior Lighting
DateDec 20, 2019
StateIN
Description
Infotainment screen at night when in reverse backing up the rear camera display is so bright it blinds visibility of the surrounding area. Ive pulled in front of cars twice cause I cant see lights coming down the road, all I can see is a reflection of light inside my trucks windows from the brightness of the rear cam. Its almost to wear im about to make a cardboard cover to cover it so I can see. Love the truck but this makes me want to get rid of the new 50,000$ dollar truck I just bought.
CategoryService Brakes
DateDec 20, 2019
StateWV
Description
All four wheels lock up, seems to happen after idling for a few minutes, had towed to dealer ship on 12/18/19, picked up on 12/19/20 advised breaking system only needed reprogrammed. Drove for about 40 miles it was fine, stop for a few minutes truck running in park, then drove about 1-1/2 mile, as I entered a major intersection all four wheels locked up, nearly cause a major accident , the truck wheels locked up 3 additional times while try to off the main road..... Again had towed to dealership, waiting for update. This is an extremely dangerous life threatening problem
CategoryPower Train
DateDec 19, 2019
StateMN
Description
The 8 speed transmission sometimes gets hung in between gears or shifts very hard after it intermittently comes out of gear. This week, I went to cross a road on dry road conditions and the vehicle came out of gear, the engine revved and I was without a gear for 2-3 seconds, causing the oncoming traffic to be uncomfortably close by the time I regained power and was able to cross the road. There have been other times that I have been at a stop sign and I go to take off and the engine revs up as I hit the gas but it is not in gear and then abruptly snaps into gear, causing the tires to actually squeal. So this issue has happened when the truck is still moving and also when it was at a stop sign and not in motion,
CategoryUnknown Or Other
DateDec 19, 2019
StateIN
Description
Have taken veh,in twice for recall fixes,getting notices on ph ,saying veh has not been fixed
CategoryElectrical System, Electronic Stability Control, Steering
DateDec 17, 2019
StateFL
Description
Truck is 8 months old, less than 10k miles on it. Steering locked up backing out of my driveway. Esc warnings, and various other electrical warnings. Dealer stated it needs steering column or gear as they saw the codes and do not want me to drive the vehicle. Vehicle has been at dealer since november 1st (45 days and counting) gm has stated part should ship the week of december 30th... Even if it goes well this will be 60 days in a row without my truck! Definitely should be compensated for this. Roadside assistance was 2 hours late, dealership gave away loaner, then when I got a loaner dealership asked me to bring it back within a week because they sold the loaner... Now driving a small suv instead of my big truck. Hmmmm.
CategoryEngine, Service Brakes
DateDec 16, 2019
StateSC
Description
Upon starting the truck and putting it in drive, the parking brake maintenance light, check engine light and abs light came on. It provided multiple warnings that it needed service and put the engine in 'low power mode'.
CategoryEngine, Service Brakes
DateDec 15, 2019
StateMI
Description
At about 45 mph on a city street, I tried to apply the brakes but the pedal fell completely to the floor and about 98% of the braking ability was gone. I was able to ride the truck up onto the shoulder to slow down and stop. After restarting the vehicle, it seemed that the brakes were working again so I tried to make it to the dealership (about 1. 5 miles away). Accelerating back up to speed was very jumpy - almost as if the engine was being starved. After getting up to about 35 mph, the brakes engaged intermittently without me touching the brake pedal. I pulled back over and had the vehicle towed to the rest of the way to the dealership. While stopped and engine idling, I observed a very noticeable knock coming from the engine. The dealership diagnosed the problem and is replacing the master brake cylinder and lifters in the engine. This failure was extremely dangerous and I was lucky that it did not cause an accident.
CategoryUnknown Or Other
DateDec 13, 2019
StatePA
Description
Rear view camera cuts out intermittently when brakes are applied while backing up. Rear view camera is very fuzzy at night and is difficult to see. This is a safety concern due to visibility.
CategoryPower Train, Unknown Or Other
DateDec 12, 2019
StateSC
Description
Ongoing communication between local dealer and chevy/gm executive support team to fix shudder/vibration is not resolved. Chevy states "normal characteristic" for this model vehicle, 2019 silverado 5. 3, 8 speed. I vehemently disagree. Gm approved torque converts swap and then problem got much worse. They now say, resolution is final, this in normal! Pleaded with dealership general mgr, to contact district supervisors to re-evaluate. Now they are going to run pico test and comparative analysis against 2 new truck on their lot. My truck only has 6k miles and should shake and vibrate, but it does and getting worse. Harmonic distortion within cab getting worse. Seems the more miles I put on it, the worse it gets. After drain and flush of transmission, per tsb, now also had delayed shifting, and having to brake hard when downshifting because it wants to lurch forward. Frustrating at best, but safety and risk of injury are my immediate concern. Need help!
CategoryPower Train
DateDec 11, 2019
StateMO
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While attempting to accelerate from a stop in traffic, the accelerator pedal was lightly depressed; however, the vehicle hard shifted between first and second gear and the vehicle went sideways. The contact avoided a crash and was concerned about the failure. The vehicle was taken to jim butler chevrolet (59 gravois bluffs blvd, fenton, mo 63026, (636) 349-3222) on four separate occasions to be diagnosed. The contact was informed that the vehicle operated as intended. The transmission was re-calibrated; however, the failure recurred. The manufacturer was informed of the failure. The approximate failure mileage was 10. The vin was not available.
CategoryElectrical System, Service Brakes
DateDec 10, 2019
StateIL
Description
When I back up the back up camera flashes out, is blurry, and it seems as if when I tap the brakes it makes the screen flash out causing a serious hazard. I've contacted gm they are at this point I assume ignoring me and refuse to help with this issue on my brand new truck. Now today my break monitor system flashes up red saying service system not my breaks or pads but something with the break system is apparently wrong now.
CategoryElectrical System, Electronic Stability Control, Unknown Or Other
DateDec 06, 2019
StateWY
Description
Brand new truck an the back up camera flashes flickers, is terrible to see, backing up. Gm says its normal. Not normal especially when the catalog says camera is hd 7", never seen a back up camera be able to flash and flicker when the lights are actuated brakes are on. Means there is a draw in the system. There is tinterference with it and the electrical system. I also have the traction control relay clicking everytime the traction control comes on. Have had three vehicles and never heard that to be normal. Head lights are so dim the cars behind me brighten the road . These lights dont even light the refelctors on the road. But apparently normal you can put led in , but have to pay for it. Just keep driving and cant see where your going until you get hurt. Also add led and void your warranty.
CategoryPower Train
DateDec 05, 2019
StateAZ
Description
Was driving back home going around 65mph when all of the sudden it down shifted and eventually lose power. I pulled over restarted truck and check engine light turned on and would not shift out of first gear. I could not take it to the dealership that day as it was sunday and would have to wait till monday. Monday 10/14/19 came and I took it to the dealership. Dealership has still not fixed the problem, they have already replaced the pc module, and valve body. Now they are they saying they are going to replace the wiring harness on it. I do have a gm case #9-564919828, however they are no help and basically tell me the same thing as the dealership does. Truck has been at the dealership since 10/14/19 and have still not fixed it, todays day 12/05/19.
CategoryElectrical System, Unknown Or Other, Visibility/wiper
DateDec 03, 2019
StateMO
Description
The rear backup camera is faulty. Randomly will get a blue screen (backup camera being inoperable) that says to "service rear vision system". Research online, says there is no current fix for this issue. I only have 600 miles on a brand new truck.
CategoryExterior Lighting, Visibility/wiper
DateDec 03, 2019
StateKY
Description
When the truck is in reverse at night, the data system on the dashboard shines too brightly and makes it nearly impossible to use. You cannot look across the truck to use your passenger sideview mirror, nor use your rearview mirror. This caused me to back over a mailbox, and had caused a few near- misses while backing at night. The dealership told me that there is nothing that they can do.
CategorySteering
DateDec 03, 2019
StateVA
Description
I leased this brand new 2019 chevy silverado 1500 on september 16th, 2019. On november 22, 2019, I lost power steering while backing out of my driveway. I was unable to turn the wheel, and the service esc, trailer brake steering assist reduced message appeared. The steering did not come back until I shut the truck off and restarted it. I took the truck in the same day to the dealer to be serviced after this alarming event. When given to the dealer it only had 1,647 miles on it. It remains at the dealer do to my safety concerns. I do not feel safe driving it.
CategoryService Brakes
DateDec 02, 2019
StateNC
Description
While backing up in a parking lot, lost all braking ability even though pedal was depressed several times. Vehicle finally stopped on its own after multiple warning lights including engine one came on and messages referring to break system failure - 62 mph maximum speed and service trailer break system. Onstar also emailed stating issue with anti-lock brakes. Vehicles was towed to dealership and diagnosis shows nothing! Some updates were made to software that was all. Contacted gm and they opened a case.
CategoryUnknown Or Other
DateNov 28, 2019
StateWI
Description
Backup camera at night blurry and shines eye very hard to see to backup
CategoryElectrical System, Service Brakes
DateNov 27, 2019
StateCA
Description
When backing up and stepping on the brake my backup camera shows lines and its blurry on the truck screen.
CategoryExterior Lighting
DateNov 27, 2019
StateMI
Description
My backup camera at night when you go to reverse the camera is very bright, my wife holds a book over it so I can see out the windows. It is extremely bright but only in reverse, when driving the brightness is fine. This could case a safety issue if my son is driving at night, very difficult to back up and see your surroundings.
CategoryElectrical System
DateNov 26, 2019
StateWI
Description
The issue I have with my 2019 silverado is the rear vision or back up camera. The camera is basically useless at night because the resolution becomes extremely distorted and blurry. The camera will also go completely black while the vehicle is in motion such as backing into my driveway off a busy public road. I believe this is a extremely dangerous safety issue considering children are often riding bikes or playing on the sidewalk I'm backing across the enter my driveway. I have had the truck into the dealership for the problem but they claim the camera is working as it should making this situation extremely frustrating. I know this is not an isolated issue because my father has the exact same truck and we both have the problem also many people on forums have the problem. I really hope gm comes out with a fix for this issue before someone is killed or injured.
CategoryService Brakes, Vehicle Speed Control
DateNov 25, 2019
StateGA
Description
The most recent issue occurred on or about 11/15/2019 when traveling on the highway at approximately 65 mile per hour, the vehicle had an engine lost of power. Power reduced immediately and all of a sudden when moving in the 2 lane on a highway incline. Incident almost caused a fatal accident. Previous lost of power issue was taken to the dealership and I was advised that it was a throttle body component that was covered under warranty service too. On or about september 14, 2019, the vehicle lost brake function when exiting out of a shopping center onto a main street. This too almost caused an accident as the truck would not stop despite using the emergency power brake. All incidents had my children present.
CategoryVisibility/wiper
DateNov 25, 2019
StateNY
Description
Camera has very poor night vision. Fuzzy picture. The display at night is so bright it prevents you from being able to use the mirrors. The design creates a dangerous condition at night.
CategoryPower Train
DateNov 21, 2019
StateSC
Description
2019 chevy silverado, 5. 3l with 8-speed transmission. Experienced intermittent transmission shudder at 32 - 44 mph. Vehicle serviced per gm ts bulletin to drain and flush transmission, replace defective fluid with atf mobile 1 synthetic. This was done twice and problem got worse. Now shudders constantly at 32-44 mph. Dealer was informed by gm tech that this is a normal characteristic for this model. I disagree! My brand new truck with only 5k miles should not be shuddering and shaking. Was told that the active fuel management system, 2 to 4 cylinder mode is suspect and affecting torque converter shudder. But this is normal? I have requested repair or replace or buy back and contacted gm corporate directly. Gm senior advisor team has not yet contacted me. I have refused to drive it, and left it at the dealership until resolved. They gave me a loaner to drive in the meantime. Appears lots of instances on the internet of similar issues and owners are not happy. Why hasn't gm engineering fixed this problem or issued a recall yet? I am currently awaiting responses from gm / chevy for resolution. This is unacceptable.
CategoryService Brakes
DateNov 21, 2019
StateMI
Description
Warning message came across screen of "brake system failure 62 mph top speed". Vehicle was difficult to stop and had I been in heavy traffic would have certainly caused an accident. I believe the failure is related to the integrated brake controller. I feel that 62 mph is a unsafe speed to allow the vehicle to be operated at with such a failure. A 90th percentile female would not be able to control the vehicle with such a failure due to the amount of pressure required to be applied to the brake pedal in manual mode.
CategoryUnknown Or Other
DateNov 21, 2019
StateWV
Description
The backup camera screen is at full brightness at night in the pitch dark making for this issue. If you are looking in your side rear view mirrors to backup and look to the right one, passing the screen, you are blinded by the brightness of the screen. This, in my opinion, is very dangerous. This issue is also present in other 2019 trucks.
CategoryElectrical System, Unknown Or Other
DateNov 20, 2019
StateCT
Description
The rear view camera is absolutely blinding in low light conditions /at night. Also the screen is glitchy at best. The screen constantly cuts out and the picture distorts when applying the brakes. Compared to cameras and screens on other vehicle of lesser quality and less money this camera is absolutely unacceptable. A k truck should have a camera /infotainment screen of better quality than this. This technology has been out long enough to have hd quality as a standard feature. Gm should make this right or I'm sure there will be a lot of new ford customers in the coming years.
CategoryExterior Lighting
DateNov 20, 2019
StateNY
Description
During darkness, I have my interior lights dim for it offers me better visibility at night, when I put the vehicle into reverse, the screen go full bright, it goes so bright that I have to stop what I'm doing (reversing) wait for eyes to adjust so I can then see the mirrors again. It is like having a flashlight shined into your eyes while looking in mirrors.
CategoryUnknown Or Other
DateNov 20, 2019
StateCA
Description
The backup camera system is essentially unusable at night when reversing. The image quality is fuzzy at best and cuts in and out with horizontal lines flashing through it. On top of the fact that it is a fuzzy image, it is so bright, it is unbearable to look at, it's basically white-washed.
CategoryVisibility/wiper
DateNov 20, 2019
StateSC
Description
Rear camera way too bright. Going into reverse gear, the rear camera goes to full brightness and makes seeing outside of the car nearly impossible and very dangerous. The camera needs to either a) have the ability to turn down brightness or b) set at a lower level of brightness consistent with seeing outside in the dark.
CategoryElectrical System
DateNov 19, 2019
StateMA
Description
The back up camera screen is way too bright at night? So bright you can't see out back window and the passengers side mirror it's like the interior lights are on, there is no brightness adjustment for camera defaults to full bright, you can't even turn it off (probably a stupid rule someone made thinking about safety but it's actually unsafe if you can't see, it's very annoying but most of all unsafe because you can't see, I've been diving for 35 years and this is rediculous my other vehicle 2016 has complete control over the camera and brightness it's not a gm product. Gm says this is how it is, I and many other owners agree that this is a major safety issue if you can't see the sides of the vehicle gm really needs to add a brightness control for the camera they used to have it but it's been removed this leads me to believe that some agency has determined or came up with rules that doesn't allow you to turn off backup camera or change brightness if this is the case they have created a safety hazard it's unreasonable to not have a choice.
CategoryUnknown Or Other
DateNov 19, 2019
StateCA
Description
The backup camera is useless at night, I already took it to the dealer and they told me that it was normal for the trim of the truck
CategoryElectronic Stability Control, Service Brakes, Steering
DateNov 18, 2019
StateMN
Description
Was making a left-hand turn at an intersection I hit a rough patch and truck bounced and pulled a little. When I came to a stop the following lights came on esc light traction control light as well as a steering one.
CategoryPower Train
DateNov 18, 2019
StateKS
Description
When slowing down, the vehicle has a hard downshift. Usually it would be described as not being smooth. Today, while traveling about 40 mph with the foot off the accelerator, it downshifted so hard it felt like I was rear ended by another vehicle.
CategoryService Brakes
DateNov 18, 2019
StateOH
Description
I ended up coasting through an intersection because my brakes went from 100% to maybe 5% capacity. I was only going maybe 25mph when this occurred and thank god that no one was coming through the intersection when I couldn't stop.
CategorySteering
DateNov 17, 2019
StatePA
Description
Started truck and power steering was not working restarted truck several times no change. Drove truck about ten miles to home. Texted dealer to say that I would be dropping the truck for service. Started the truck and everything was back to normal. Took the truck to dealer and left it. Only had the truck two weeks around 400 miles. Really concerned what would have happened if this occurs while driving down the road. This is a new vehicle. This needs to be recalled and fixed!!
CategoryService Brakes
DateNov 14, 2019
StateNJ
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. When the vehicle was started, the service brake, brake assist, check engine, and traction control indicators illuminated. Also, the emergency brake seized. The vehicle was towed to pine belt chevrolet (732-523-0826, located at 1088 new jersey 88, lakewood township, nj 08701) where it was diagnosed that the master cylinder and brake controller needed to be replaced. The manufacturer was made aware of the failure in writing. The contact did not receive a response. The vehicle was not repaired. The failure mileage was approximately 270.
CategoryService Brakes
DateNov 14, 2019
StateCA
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 25 mph, the vehicle failed to come to a complete stop when the brake pedal was depressed. The contact mentioned that the vehicle coasted until it came to a complete stop. The vehicle was taken to rotolo chevrolet (16666 s highland ave, fontana, ca 92336, (909) 333-6924) where the brake module was reprogrammed. The manufacturer was made aware of the failure and provided a case number. The failure mileage was 3,360.
CategoryEngine, Power Train
DateNov 13, 2019
StateCO
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 70 mph, the vehicle downshifted to 20 mph. Occasionally, the vehicle would stop moving and shut off. Additionally, the vehicle failed to shut off at times. Furthermore, the check engine, engine reduced power, low fuel, service trailer brake system, service 4wd, shift to park, service abs, reduced steering assist, back up camera, service esc, and reduce transmission function warning indicators illuminated. The vehicle was taken to dellenbach motors (3111 s college ave, fort collins, co 80525, (970) 226-2438) where it was diagnosed that the transmission connection failed. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and provided case number: 9-5621232945, but did not assist. The failure mileage was 1,800. The vin was invalid.
CategoryBack Over Prevention: Sensing System: Camera
DateNov 05, 2019
StateTX
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While the vehicle was in reverse, the back up camera image display would go in and out and was extremely fuzzy, distorted, and pixelated. Occasionally, the camera went completely out. The cause of the failure was not determined. Tom light chevrolet (738 n. Earl rudder fwy, bryan, tx) was notified of the failure. The manufacturer was not notified. The failure mileage was 300.
CategoryPower Train
DateOct 31, 2019
StateIL
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving, the vehicle would shift extremely hard from first into second gear and lunged forward. There were no warning indicators illuminated. The contact called uftring chevrolet (1860 washington rd, washington, il 61571, (309) 444-3151) and was informed that the failure was a known issue by the manufacturer. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 10,000.
CategoryElectrical System
DateOct 24, 2019
StateFL
Description
360 camera system works, then screen goes blue with "service rear vision system" (xxxx) I have several children on my block and this could cause serious injury this was from the day I bought it redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
CategoryService Brakes
DateOct 24, 2019
StateMO
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 15 mph, the contact attempted to make a right turn and the brakes failed to engage. Also, the brake warning indicator illuminated. The contact allowed the vehicle to idle, pulled into a parking lot, and came to a stop. Roadside assistance was contacted and the vehicle was towed to jim butler chevrolet (759 gravois bluffs blvd, fenton, mo 63026, (636) 349-3222) where it was diagnosed that the anti-lock brake system needed to be replaced; however, the part to do the repairs was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,588.
CategoryElectronic Stability Control, Engine, Service Brakes
DateOct 21, 2019
StateFL
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 60 mph, the check engine, stability control, traction control, and abs warning indicators illuminated. Also, the "limited to 62 mph" message was displayed and the vehicle did not respond when the brakes were applied. The contact had to downshift for the vehicle to stop. The contact called onstar and was informed that codes: 925a2, p0606, and c0021 regarding the ecm, charging system, air bags, and transmission were detected. The vehicle was taken to gilbert chevrolet (3550 us-441, okeechobee, fl 34974, (863) 261-8947), but was not diagnosed or repaired. The failure mileage was 423.
CategoryPower Train, Power Train:automatic Transmission:gear Position Indication (prndl)
DateOct 11, 2019
StateTX
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact noticed the transmission had a delay when changing gears from reverse into drive. In addition, when the vehicle was placed in reversed, it lurched forward roughly and felt as if it would stall. There were no warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The contact emailed reliance chevrolet buick gmc (5020 7th st, bay city, tx 77414, (904) 701-0493), informing them that the vehicle started with a delay from first to second gear, difficulty shifting from first to second gear, and a delay in moving forward when shifting gears. The manufacturer was not made aware of the failures. The failure mileage was 6,000.*pm*jb
CategoryBack Over Prevention: Sensing System: Camera, Electrical System
DateOct 07, 2019
StateTX
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While the vehicle was in reverse, the back up camera image would glitch and flicker. The image was distorted and difficult to view. The vehicle was taken to tipotex chevrolet (1600 north express way, hgwy 77, brownsville, tx) where it was diagnosed that the failure was due to a faulty computer; however, a remedy was not available. The manufacturer was notified of the failure and provided case number: 9-5563675162. The failure mileage was 100.
CategoryElectrical System
DateOct 07, 2019
StateVA
Description
The backup camera blinks and fades out. Much of the time the screen is fuzzy. This occurs while stationary or in motion. During night time I can barely see what's behind me for the screen is dark and blurry.
CategoryBack Over Prevention: Sensing System: Camera, Electrical System
DateSep 30, 2019
StatePA
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that the back up camera image was extremely fuzzy and the driver was unable to view images of objects positioned behind the vehicle. The cause of the failure was not determined. The manufacturer and wind gap chevrolet (1013 s. Broadway, wind gap, pa) were notified of the failure. The failure mileage was 700. The vin was unknown.
CategoryPower Train
DateSep 30, 2019
StateOH
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. When the gear was shifted into reverse and then shifted back into drive, the vehicle jerked and lunged forward. On one occasion, the contact nearly struck a pedestrian. The vehicle was taken to an unknown dealer for diagnostic testing. The dealer test drove the vehicle and was able to recreate the failure; however, the dealer was unable to receive a failure code. The contact also stated that the dealer test drove another 2019 chevrolet silverado 1500 and was able to recreate the shift failure. The manufacturer was contacted and provided case number: 9-548-7097056. The vehicle was not repaired. The failure mileage was 1,200.
CategoryEngine, Power Train
DateSep 27, 2019
StateCA
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 40 mph, the vehicle vibrated and was difficult to shift when accelerating to 60 mph. There were no warning indicators illuminated. The vehicle was taken to kuni chevrolet (2449 fulton ave, sacramento, ca 95825, (916) 426-4089) four times where it was diagnosed that the exhaust was loose, the engine needed to be updated, the fluid needed to be changed, and the vehicle needed to be driven for 1,000 miles. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: 9-5548811966. The failure mileage was 1,300. The vin was unknown.
CategoryService Brakes, Unknown Or Other
DateSep 25, 2019
StateKY
Description
2019 chevy 1500 trail boss double cab: the backup camera cuts in and out when you apply pressure to the brakes. This could cause issues when you rely on this and then the camera cuts off and boom... You hit something/someone because the backup camera cuts off.
CategoryPower Train, Service Brakes, Unknown Or Other
DateSep 19, 2019
StateTX
Description
Automatic transmission and brake pressure problems. The automation transmission jerks when accelerating from zero miles per hour or at low speeds. It can dramatically increase the rate of an incident due to the powerful movement that the movement does to the whole truck. You can then feel the whole truck sway back and fourth due to the impact. This "jerking" from the start can increase the risk of hitting anything in front of you because of it not being controlled properly when moving in close proximity areas such as high volume traffic areas, high counts of pedestrians walking across the street, parallel parking, and parking close to another car in front of you or any other type of object in front of you. The brake applications take an extreme amount of pressure to stop the vehicle at all given times. My truck is brand new and purchased on 9/18/2019.
CategoryService Brakes
DateSep 17, 2019
StateMI
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving at low speeds, the brake pedal was depressed, but the vehicle failed to respond and rolled to a stop. There were no warning indicators illuminated. The vehicle was taken to lafontaine chevrolet (7120 dexter ann arbor rd, dexter, mi 48130, (734) 408-4075) where it was diagnosed that the master cylinder and brake controller needed to be replaced. The vehicle was not repaired because the parts were on backorder. In addition, service code: p25a2 (transmission and brake control) was displayed and the onstar feature displayed failures with the engine, transmission, vacuum pump, and master cylinder. The manufacturer was not contacted. The failure mileage was 13,000.
CategoryAir Bags
DateSep 13, 2019
StateGA
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While the contact was driving 45 mph, another vehicle drove through a red traffic light. As a result, the contact t-boned the other vehicle. The air bags failed to deploy. A police report was filed. The contact sustained injuries to the face, back, and knees, which required medical attention. The contact was unaware of any injuries regarding the other vehicle. The vehicle was towed to rick hendrick chevrolet of buford (located at 4490 s lee st, buford, ga 30518, (678) 394-3117), but was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 2,900.
CategoryElectronic Stability Control, Engine, Service Brakes
DateSep 11, 2019
StateVA
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While the contact was attempting to pull out of the driveway, the abs, esc, and check engine warning indicators illuminated and the vehicle lost braking ability. The contact called roadside assistance and had the vehicle towed to mid state chevrolet buick (179 exit 67, sutton, wv 26001) on september 4, 2019. The dealer stated that the parts were not available. Repair the vehicle. Previously, on august 22, 2019, the vehicle was taken to ramey automotive richlands (2750 clinch st, richlands, va) where it was kept for sixteen days. The second dealer also stated that parts were not available. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 273.
CategoryElectrical System, Service Brakes
DateSep 09, 2019
StateNC
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 40 mph, multiple warning indicators illuminated, including the service esc, service parking, speed limit 60 mph, traction control, and vehicle not in park. Also, while approaching a stop sign and depressing the brake pedal, the vehicle failed to stop. The vehicle slowed down until it stopped in the middle of the road. The police arrived, but a report was not filed. The contact stated that the vehicle turned off when it made a complete stop and was unable to restart. The vehicle was towed to lbj chevrolet inc. (located at 815 e washington st, nashville, nc 27856, (252) 677-9027). The vehicle was then towed to sir walter chevrolet (located at 8501 glenwood ave, raleigh, nc 27612, (919) 787-3700) where it was waiting to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 199.
CategoryService Brakes
DateSep 05, 2019
StateMO
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 20 mph and depressing the brake pedal to come to a complete stop, the vehicle failed to stop and the contact applied excessive force to the brake pedal. The vehicle went through an intersection where it came to a rolling stop. There were no warning indicators illuminated. The vehicle was towed to lou fusz chevrolet (5120 n service rd, st peters, mo 63376, (636) 875-5400) where it was diagnosed, but no failure code was found. A driving test was also completed, but the technician could not duplicate the failure. The vehicle was not diagnosed or repaired and remained at the dealer. The manufacturer was notified of the failure and provided case number: 9-5453112774. The approximate failure mileage was 1,800.
CategoryService Brakes, Hydraulic:foundation Components:master Cylinder
DateSep 03, 2019
StateCA
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 40 mph, the contact depressed the brake pedal, but the vehicle did not respond. There was no warning indicator illuminated. The contact released the brake pedal and allowed the vehicle to veer to the shoulder of the road and come to a complete stop. The vehicle was towed by roadside assistance to larry green auto group (350 s broadway, blythe, ca 92225, (760) 922-7121) where it was diagnosed that the master cylinder needed to be replaced. The vehicle was not repaired because the part was not available. The manufacturer was made aware of the failure and provided case number: 9-5448388090. The failure mileage was approximately 8,000. The vin was unknown.
CategoryService Brakes
DateJul 30, 2019
StateCA
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 30 mph, the brake pedal felt loose and required excessive pressure to depress and stop the vehicle. In addition, the service power brake assist and check engine warning indicators illuminated. The contact pulled the vehicle over and restarted the vehicle. Upon restarting the vehicle, the warning indicators continued to illuminate; however, the brakes appeared to function normally. The contact scheduled a diagnostic appointment with folsom chevrolet (12655 auto mall cir, folsom, ca 95630, (916) 985-5600). The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 6,570.
CategoryPower Train, Structure:body, Suspension
DateJul 25, 2019
StateFL
Description
I originally bought a new 2019 chevrolet silverado 1500 ld on 06/08/2019, I really liked the truck and its many features. After several weeks I noticed the whole underside frame and driveline components were rusted and corroded. I brought it back to my dealer and they immediately located a replacement vehicle for me. I picked up the 2nd new truck on 07/10/2019. This truck has the same defects as the first vehicle. Chevrolet has an issue with this model truck. I spoke to gm and they didn't seem to care blaming the dealer for not inspecting truck properly. I am very disappointed and unsure where to turn next, can you help me?
CategoryElectrical System, Electronic Stability Control, Service Brakes
DateJul 23, 2019
StateSC
Description
On june 16th 2019 I drove down to atlanta, ga for a baseball game. Midway I stopped for gas. When I turned back on the truck, I realized that I had lost a and if I get an amount of my braking ability. However, I had no lights on mu dash to indicate a failure to the braking system. I read on a gm forum that other owners experienced the problem, turned off the vehicle for 30 mins, turned back on the vehicle and the brakes worked again. They, however, had lights indicating a brake failure. I followed the forums suggestions and after 30 mins with my truck off, I drove the truck again and had no further issues. I took the vehicle into the service department, but as I expected they could not replicate the issue. I wanted to start a paper trail though incase the issue reoccurred. On july 10th the same braking issue occurred again. This time I was near my dealership in greenville, sc. I took the vehicle to the dealership and they were able to confirm a loss of over 50% of braking but no lights or check engine code (past or present) indicating a brake failure. I am very concerned and believe this truck is unsafe because of the braking issues and lack of confirmation of service lights on the truck dash. It is a death trap. They are not able to confirm a fix either due to not having a service error code to fix and turn off. Vehicle was in motion when issues occurred both times. On both occasion as, serious car accidents almost happened due to lack of braking ability.
CategorySteering
DateJul 22, 2019
StateFL
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. While driving 20 mph, the steering wheel became difficult to turn and "service power steering no assist soon" appeared on the instrument panel. The vehicle was taken to autonation chevrolet airport (located at 5600 lee vista blvd, orlando, fl 32812, (407) 680-1445) where it was currently being diagnosed. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 800. *tr*jb
CategoryPower Train
DateJul 19, 2019
StateGA
Description
8l90 automatic transmission will lurch forward abruptly when shifting from 1-2 gear. Also, hard shift from 1-2 when cold.
CategorySeats
DateJul 11, 2019
StateNY
Description
Reclining mechanism on passenger seat slips despite the seat not being adjusted
CategoryElectrical System, Electronic Stability Control, Steering
DateJul 06, 2019
StateMI
Description
My truck has an issue when at low speeds 30mph and under all check warning lights will come on my esc (electric steering control) will come on when this happens I loose power steering and when that happens the steering wheel returns to center. This has happened three times since buying the vehicle new I had not had the vehicle for a month when all the issue started to happen. When I loose the power steering the power for brakes go out as well I have almost been in an accident because of this it's a very scary situation when it happens. After all the warning lights would come on, power running boards would also cycle up and down on there own, the only light that would stay on was: service trailer brake system.
CategoryElectronic Stability Control, Power Train
DateJul 06, 2019
StateNC
Description
After using the vehicles 4wd I got a esc service light which stayed on for 3 hours and wouldnt allow me to use the cruis ed control . Also ive noticed hardshifts and delayed shifts in the transmission when shifting from park to drive and from reverse to drive . And when reversing the vehicle sometimes the backuo camera does not come on like normal
CategoryElectrical System, Unknown Or Other
DateJul 03, 2019
StateVA
Description
With only 500 miles on the truck/engine oil pressure has been dropping drastically while going from drive to idle. It drops frim 60 to under 30. Also battery power gauge drops well below 14 when originally was over 14. This also began at the same time oil pressure issues began.
CategoryEngine, Power Train
DateJun 29, 2019
StateTX
Description
On 6/26/2019 while driving to work on hwy 287 while in motion my truck engine turned off on my 2019 chevrolet silverado texas edition 2. 7 l color silver and I was almost rear ended and I immediately called smicklas chevrolet in oklahoma city where I purchased the truck and brought the truck to vandergriff chevrolet in arlington, tx to be looked at and serviced. This is the second truck that I purchased that has done this to me the first one was a white truck 2019 chevrolet silverado texas edition 2. 7 l that I didn't have for 24 hours. The dealership diagnosed it as a cam shaft sensor problem that was a manufacturer defect and I'm really dissatisfied with chevrolet as a company to keep selling a defective product. Knowing it can cause death or a accident
CategoryPower Train:driveline:driveshaft
DateJun 03, 2019
StateTX
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that the propeller shaft that held the tires in the rear of the vehicle fractured. The failure caused the vehicle to shake and became unstable while being driven. The vehicle was towed to bert ogden mission chevrolet (1400 e expressway 83, mission, tx 78572, (956) 205-1431) where they repaired the vehicle and replaced the same part. The contact still felt unsafe driving the vehicle even with the repairs being completed. The manufacturer was not contacted. The failure mileage was 5,049.
CategoryElectrical System, Exterior Lighting
DateJun 02, 2019
StateOH
Description
Rear view camera blury and fuzzy. Very poor street lighting while driving ! Safety related issues!!!!
CategoryElectrical System, Unknown Or Other
DateMay 27, 2019
StateMN
Description
Just driving lost brakes and esc came on won't speed up
CategoryUnknown Or Other
DateMay 20, 2019
StateNC
Description
I was driving on the highway for approximately 1 hour/75 miles. I pulled over to clean out my truck. I parked in a vacant parking lot. The truck's engine was running, the vehicle was in park. It was parked at the top of a hill. I got out of the drivers compartment, and walked around behind to the passenger's side, and cleaned out some trash. I then walked back around to the rear drivers side door, and removed more trash. I walked about 15-25 feet away, to put the trash in the garbage can. The truck made a weird 'chirp-chirp-chirp' alarm/electrical type noise, and then drove backwards. The reverse lights were on. I ran after the truck, the drivers door was locked. I pushed the unlock button on the door and hopped up on the running board. I opened the drivers door and jumped in, and slammed on the brakes. I stopped the truck, literally one foot from going over an 8 foot concrete embankment. I am really terrified by what happened. It was in park. It has that new system where the keys stay in your pocket and everything is push button (start, unlock) the vehicle's column shifter was still in park when I stopped the truck. Photos: 1.) this is the hill, and space I was parked in. 2.) these are my tire tracks, my trucks tires hit that sheet metal, and you can see the approximate 8 foot drop with the dumpsters. 3.) this shows the concrete speed bump thing that my truck backed over when it was rolling out of control this should not have been mechanically possible. If it was in park it can't happen (theoretically) if it was in reverse, it would have backed up immediately after letting my foot off the brake. If it had been in neutral, it would have drifted backwards immediately due to the grade of the hill. If it had been in drive or low, it would have moved forward, or stayed still.
CategoryUnknown Or Other, Visibility/wiper
DateMay 17, 2019
StateCA
Description
The chrome surrounding the air vents can reflect the sun in a manner that blinds the driver. This has happened to me on multiple occasions when driving north in the afternoon. It forces me to look away from the road, and causes imprinting in my vision, which reduces my ability to see when driving.
CategoryPower Train
DateMay 14, 2019
StateMA
Description
Tl* the contact owns a 2019 chevrolet silverado 1500. The contact stated that on several occasions while moving off from a stand still, there was a hard shift in the transmission between first and second gear. The failure was also evident on the downshift from third gear to second gear while slowing the vehicle. The vehicle was taken to pride chevrolet located at 715 lynnway, lynn, ma 01905, (781) 780-4587 to be diagnosed. The mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure was intermittent. The manufacturer was made aware of the failure. The approximate failure mileage was 1,800.
CategoryElectrical System
DateMay 10, 2019
StateWA
Description
On trucks equipped with the cheaper low trim backup cameras anytime I touch the brakes while backing up the camera cuts out. It's usually a white flash or solid white line but on occasion will cut out completely to a black screen.
CategoryElectronic Stability Control, Service Brakes, Steering
DateMay 03, 2019
StateMA
Description
The vehicle was stationary and had just been started. The following warnings appear on my display, 1) 'action required, steering assist is reduced dive with care'. 2) 'service, trailer brake system' 3) traction control / esc light appears on dash. At this point the steering wheel cannot be turned. I called onstar to run diagnostics. A code of u0100 is stored. Errors will continue for 20 - 30 minutes and then go away. After that the truck is back to normal until it happens again. I have owned the truck for 2 1/2 months and seems to happens once a month so far.
CategoryUnknown Or Other
DateMay 03, 2019
StateRI
Description
This vehicle is a brand new 2019 chevrolet silverado 1500 trail boss. This truck has the 4. 3l v6. The first time backing up in my driveway I noticed the backup camera flickered everytime I touched the brake pedal. I repeated backing up several times and at one point the backup camera flickered and went off (screen went blank/black with a message "service rear vision system". When the backup camera came back on the guidelines for backing up had disappeared. I was unable to get the guidelines back on the screen until I changed the shifter to drive or park then back into reverse. This has happened multiple times. The backup camera screen repeatedly flickers and intermittently will go blank with a loss of guidelines. I contacted chevrolet and brought the vehicle back to the dealer service department on 4/1/19. Their report was that the system did in fact flicker and the screen shut off momentarily however stated it is "normal" for these vehicle. They gave me a 2019 silverado loaner with the same accessory package and that camera did the same thing. The dealer noted that they tested multiple similar model vehicles and they all performed the same way. The dealer mentioned it occurring on the model with the smaller display screen and that this issue was not occurring with the larger display screen. My concern is having children if backing up and the screen momentarily blanks out I lose rear backup camera vision causing a potentially fatal catastrophe. The dealer said they are unable to resolve the issue at this time. The vehicle started doing this with less than 20miles on it and now with approximately 300 miles on it the issue continues. I am concerned that a fatal accident could occur. I respectfully request this issue be resolved and advocate on behalf of the consumer for gm to fix this issue. Thank you very much!
CategoryElectrical System, Electronic Stability Control, Steering
DateApr 25, 2019
StateSC
Description
Pulling out of a gas station onto a highway my dash display showed "service power steering drive with care" I noticed I had no power assist to my steering and the steering was extremely hard to steer at best. I also received the message "service ecs" at this point I had little control of the direction the vehicle was going and managed to pull over. I also noticed the following functions stopped working, cruise control, traction control, lane assist, auto stop, etc. I let the vehicle sit about 20 minutes and restarted. No errors remained and I went on my way. Scary situation to be in on a highway.
CategoryPower Train
DateApr 25, 2019
StateOH
Description
Hard shifts. It felt like someone hit me. The truck slams into gears as you are driving. Also, after doing a 3 point turn. There was an approxamententaly 3 second lag before going into gear. It hit so hard that the truck shook. It felt like a collision. It has stumbled several times and made me doubt my ability to get out of the way of traffic.
CategoryService Brakes, Steering
DateApr 24, 2019
StateOK
Description
I have a brand new silverado with less than 6500 miles and power steering stops working in middle of drive. Alone with brakes failing. This is a major safety issue!
CategorySuspension
DateMar 25, 2019
StateGA
Description
I was backing into a parking space at a very low speed, when the right side lower balljoint separated and dropped the truck on the ground. The vehicle was rented from enterprise and had only 9000 miles. I had just finished a 10 hour interstate drive and was lucky it didn't separate at 70 miles per hour.
CategorySteering
DateMar 12, 2019
StateMI
Description
A warning dash board notice 'service steering column lock'appeared the very day we test drove the truck. And has not been abled to be repaired/corrected. Gm has my truck for more than 50 days . Gm can't guarantee me that the steering wheel will not lockup while driving down the road. With that statement I consider this a unsafe vehicle to drive. And as of today's date gm and their dealership can figure this problem. I requested that gm repurchase the unsafe truck back , I only have this truck about 8days out of 60.
CategoryElectrical System
DateFeb 28, 2019
StateMN
Description
Multiple warning screens appear on the instrument panel and infotainment screen. They flash on and off, like a light show, and are extremely distracting while driving, especially at night. Each time they flash on they cause me to look down at the instrument panel. I am concerned this distraction will cause me to get in an accident. There is nothing I can do to turn them off. These warnings randomly appear whenever the vehicle is running, be it stationary, in motion, on a city street or a highway, turning, braking, pulling a trailer, not pulling a trailer. This safety risk has been ongoing ever since I purchased the vehicle new one month ago. I live in minnesota. I have brought the vehicle to a dealership for repairs twice, but the problem persists. I have been told that gm has been aware of the issue since last fall, but has failed to resolve the problem. I took photos of some of the warnings that have randomly appeared and will upload them with this report.
CategorySteering, Unknown Or Other
DateFeb 27, 2019
StateIA
Description
Service steering column warning comes on almost everytime vehicle is started drivers side mirror pops off especilly if closed when washing.
CategoryElectrical System, Structure:body
DateFeb 06, 2019
StateIA
Description
Drivers mirror problem can't close or mirror unattaches and opens clear to the windshield and comes lose and moves while driving so doesn't function correct and service steering wheel lick issues comes on.
CategoryService Brakes
DateJan 29, 2019
StateWA
Description
Today 1/29/2019 while attempting to come to a stop at an intersection, the brake pedal became very spongy and I rolled into the intersection before I was able to fully compress the pedal almost to the floor, any owner of this truck know's how responsive the brake system is and it only takes a slight touch to come to a full quick stop. This was not the case today, I drove it back to my shop and the entire 10 min. Drive it repeated this failure. I got back to my shop and called chevy and they told me to bring it in to have it looked at. On the way to the dealership, I could not get it to reproduce this behavior.
CategoryElectrical System
DateJan 21, 2019
StateWI
Description
In cold temperatures, this truck constantly throws error codes 'trailer disconnected' 'lane change alert disabled', and 'rear cross traffic disabled'. These errors are extremely distracting and have nearly caused me to get into accidents clearing the errors. Gm is aware of the issue but has no solution. Please help.

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Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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43 COMMENTS
  • Robert L

    I have a 2019 crew cab 1500 4×4 33000 miles as soon as the warranty went off coverage the oil cooling line came apart at the crimp dumped all the oil in seconds ,, turned off vehicle immediately .. always owned chevys and gmcs ! This is just ridiculous. There’s no recall on this and it’s happened to many folks! Very let down , disappointed as all hell.

  • Tracey

    July 25,2022 I bought a used 2019 Chevy Silverado LT double cab, on September 19, 2022 driving to work my upper control arm on passenger side snapped. The dealer I purchased it from at no cost, I inquired about changing the other side and they said no need too. Friday October 7,2022 driving to work the Upper control arm on the driver side snapped the truck only has 48,000 miles on it. The dealer is repairing at no cost to me but how safe is this truck and why are control arms snapping with only 48k miles. This is very dangerous to be driving on the highway which I commute 60 miles a day on the highway for work to pay for this truck that is unsafe.

  • Sharron

    2019 Chevy Trailboss, 34,000 miles been in the shop several times for hard shift in the transmission, sensors but Saturday takes the cake. Driving 75 down the highway hard jerk, pickup shuts down completely, no brakes, no steering nothing. Very scary moment currently in the shop saying ECM, we shall see.

  • A L

    2019 sierra elevation 110,000 kilometers today, never had any issues, regular oil changes, wiper blades, etc the basics only. Not one issue, Love this truck!

  • Keith W

    My 2019 Silverado boss LT
    43,000 miles on it I’ve had it into dealership numerous times tire changers oil changes inspection sheets all turned out clean no problems.. had brake module adjuster replaced.. now a year later they say my brakes are gone the pads are gone and the rotors need all to be turned and last month my brakes info center told me 90% front 95% back and then last week it told me adjuster malfunction who’s to pay??
    I say not me.

  • Don r

    I have a chevy Silverado 2019,infotainment not working 30000 no radio ,no voice commands, no onstar,neen to the shop waited 2 hours,told me it was the radio,went to shop again had the radio replaced,told me it wasn’t the radio after waiting 4 hours,have to bring it back again,last chevy I buy,cant even built a friggen radio

  • Gail

    Bought my husband a 2019 chev silverado custom, brand new in December 2019, it arrived January 4th 2020. December 2020 the oil cooler line failed, and we had to get a new motor and starter installed, so far since then we have been left stranded with this lemon numerous times, the starter keeps going…this morning it went on a flatdeck again. Going on starter number 5….I am so disgusted in this truck, paying over 70 grand for a piece of crap…unbelievable.

  • Craig P

    Several warning light coming on brought it to the dealership sat there for 4 hours they never looked at it this after I made an appointment. While driving the AC shuts off radio shuts off engine light comes on brake warning light comes on I have an appointment with another dealership on Wednesday but don’t feel safe driving it there. Paid 70.000 for this truck not happy at all. Also got an oil change from them several months ago and they shorted me two quarts of oil.

  • Kurt D

    I’m stuck with a truck that I paid 40+k for that has been constant issues… Been in the shop 4 times to fix a repeated shift to park message that eventually kills the battery, then the computer goes completely wonky making the truck unsafe to drive until it decides it’s better. Brake sensor has been bad since week 3 , radio glitches out and just streaks everywhere then it quits , sometimes when driving it feels as if the wheels stay stuck right even if you’re going straight. The android auto crap barely works and when it does it’s only briefly as my truck continues to tell me to connect an android auto phone. Had multiple recalls , the ac drips on the exhaust or something so the truck just sizzles when you shut it off. The onstar radio stuff works about half of the time , like you request it to call so and so and it will tell you to purchase onstar minutes even if your phone is connected and you may have just made a call. It rarely gets the right name usually it just tunes to sirious radio even when I go out of my way to speak clear, loud and annunciate like I’m speaking to someone who can’t hear and maybe barely understands english. I’m so beyond frustrated with this vehicle and I really can’t afford to trade with the negative equity that I immediately inherited thanks to a crap vehicle.. by far the worst vehicle I’ve ever owned and after being a chevy guy my whole life I will NEVER EVER BUY ANOTHER .

  • Kevin R

    I brought a 2019 Chevy Silverado 1500 Texas edition Pickup at the start of 2019. I currently have 21000+ miles on it. It’s been in the shop more than 7 times with the last 4 for the same code. The engine check light and anti-slid comes on and I lose power. The dealership states that the fix is to stop, turn off the truck and the anti-slid and loss power with be reset. The engine light will stay, but will clear up in a few days. The problem is, this doesn’t fix the problem. It’s a quick fix, but come back in a few days. It’s is currently in the shop again for this same issue. They have replaced all components that cause is issues, but the issue continues. I call the dealer the other day to get an update and found out they don’t have no clue what to do next. I’ve have experience other problem to, but this seems to be the major problem. I like more information on the lemon law for Louisiana

  • chris

    Purchased a 2019 silverado z71 ltz with 19000 miles. When you go to turn off if reads “shift to park ” constantly and wont shut off. Notice more when its cold.

  • Wendy

    We own a 2019 Chevy Silverado Custom and we have had issues with the brakes not stopping properly and when we hit a bump, pothole, or just some uneven road the back of the truck fish tails. This is very unsafe and our service advisor told his just hold onto the wheel and point where you want to go when the truck slides again. I have spun the truck a couple of time which is dangerous not only to me, my family but to others on the road that could come slam into us because the trucks stability is no good!

  • Chad

    19 silverado 20k miles
    I have hard trailer braking issues 5 times, and frequently pulling a campor or trailer. My concern is failure while under load.
    Also shifting while traveling in traffic seems a very hard shift up or down
    Touch screen and camera are extremely bright and go fuzzy when pushing on brake.
    Everything listed above has not been fixed, chevy told us its software for brakes and hardware for screen issues but they are not doing anything to fix. I currently am explore lemon law options but could use some guidance.

  • Matthew P

    Got a 2019 Silverado 1500 5.3 2wd two weeks ago and touch screen it’s working and a noise coming from drive terran

  • MIke

    2019 Silverado Trail Boss. Bought new in April of 2020. Currently sitting at 8400 miles. So far my list of problems include; very hard shifting, especially when down shifting. The touch screen system is now blacking out while driving down the road constantly, my phone won’t even connect to it anymore because if how often the screen blacks out. Yesterday morning when leaving for work, I went to hit the start button and all it would do is turn over for about 20 seconds, but would not fire. I tried this for about three attempts. Finally I got out of the vehicle with the remote in my hand, I locked the vehicle until the alarm honked then unlocked it. When I got back in it Finally fired up. Not very happy with GM at the moment, especially making the $800 per month payment. Its going to the dealer to be “looked at” next week…

  • Seth

    Going in next week for my THIRD STARTER!! Also, brake assist light goes on and off. Stabilitrack light goes in and off. Radio works when it wants to as does the Bluetooth. Now there’s a grinding when I turn right at speed and it sounds like the bed is going to fall off when I go over a bump. This truck was leased in April of 2019 with 0 miles on it. Currently at 27175 and it’s falling apart.

  • Mark B

    My 2019 Silverado has a list of things wrong with it the Radio, outside temp control, trans slips, phone commands do not right, door buttons do do work right, truck says on every start up need to update, ask for it to call someone gives me a radio station, etc………. To say the least not happy with Chevrolet at all. They know they have problems, I am tired of hearing that they can not it to do this Any of this BS. It has done some of the things I have shown them but their answer is it checks out ok on the testing like it should and then they give it back to me. I can pick it up after they say it is ready and it will act up before I can leave the dealership. It is like Chevrolet just does not give a sh*^% at all tuff luck we got your money now go away and do not Bother us anymore. It is your problem not ours.

  • Dawn H

    2019 Chevy Silverado Custom, can’t tell you the mileage right now because the entire instrument panel has failed, no speedometer, no tac, no way to tell how much gas I have. Can’t hear or see the turn signal… just dead. This happened to me before and it started working again after a day or so, took it to the dealer the following day to have it looked at and one of the 4 recalls I’ve already had on it fixed and they said they couldn’t find a problem. This after Chevy had the truck for 4 days because the 4 wheel drive went on it and had to be replaced. I had only used the 4 wheel drive 2x’s for a total of 10 mins the entire time I’ve owned the vehicle. In the past month I’ve been back and forth to the dealership 3 times. This is a lemon

  • Bill C

    I bought a brand new Silverado RST. At about 5000 miles, I began to hear a grinding sound in the front wheel. I brought it back to Chevy 3 times. They kept telling me it was an anti rattle clip that was rubbing against the rotor, until they finally figured out that it is an issue with the 4WD. Chevy apparently knows about it, but has no fix for it. They said to call back in a few months to “check on it.” Until then I have a $56,000 truck that’s driving me nuts

  • Robert T

    2019 silverado LT. Returned for brake recall. Simple fix. Transmission shift really hard from 1st to 2nd especially at slow acceleration. Sometimes going from 1st to 2nd, there’s a long delay, then a drop into gear. I’m waiting for my drive shaft to drop right out of the truck. Steering has been weird lately, like doesn’t want to return to center on its own after letting go of the steering wheel. Radio powers off when it wants to randomly, while driving down the road. Now it’s currently in the shop for a whining noise under the hood. 23,000 miles and this truck has been in the shop more than Id like. $40,000 for a piece of crap.

  • Matt D

    2019 trail boss. 21,000 miles on it
    Multiple recalls. Including breaks seatbelt retraction/etc
    Trucks blew the water pump off. Yes off. Gone
    Squeals like a loose belt.
    Lounging forward at stops
    Hard down shift 20% of the time and growing
    Oil coolant lines leaking
    Radio volume goes up occasionally without warning
    Pant blew off side steps
    Breaking seems hard at times

    Do I have a lemon?
    Time for a buyback?
    Class action suits?

  • brett

    I have a 2019 Silverado 1500 LT all star edition crew cab with 7,500 miles on it. From day one it had a transmission whine till about 15 miles an hour so i thought it was normal. Then all of a sudden the transmission just sitting at an idle sounds like i have a pete jackson gear drive. Dealership has it now for about week and hasnt touched it yet so im waiting to find out whats wrong and how long to fix!

  • John R

    2020 LT Trailboss stickered at $59,800. Buckets seats, leather seats, heated seats and Chevy decided to not provide a passenger power seat. Driver side is power but the passenger side isn’t. Seat permanently sits so low that my 5′-1″ tall wife feels like she is sitting in a hole. I have owned 14 full size trucks and this is the first one that she can’t see the hood when sitting in the vehicle. So far, Chevy won’t do anything about it. My bad for not realizing this before getting it but ultimately it will cost Chevy because my next 14 vehicles won’t be theirs.

  • J. T

    Transmission jolts forward Is hard to put into gear. Jumps forward at crawl from 2-1 causing to apply break to keep from making contact with forward vehicle. Excessive pressure has to be applied to break going from park to drive. Lurches forward very violently This is not right and after 9 silverados I think I’m done this will be my last

    Onstar/ myChevrolet app nightmare. Months of goat roping and hours of call after call to incompetent advisors and clueless techs with attitudes. Onstar could be the largest con I have ever seen. Pretty much complete disappointment not to mention the amount of money a texas edition 5.3 let lt crew cab cost. Thought I was paying for quality. This has been the worst experience buying a new truck by far and no one seems to care

  • Bernard B

    New 2019 Silverado Custom 11000 miles, intermittently when I start my truck my radio touch screen do not respond and sometimes I get a blank screen. I tried turning off the radio but to no avail. I turned off the truck for a short period of time and it still does work but after leaving the truck off for a couple of hours it seem to work.

  • Glen R

    2019 chevy silverado, when truck is turned off it stats beeping that ” shift into park” (it is in park) and then “no remote detected”. So much B.S. with a brand new truck with 3700 miles.

  • Jesse

    I have a 2019 Silverado 1500 RST with 12,000 miles on it. When you put it in park the parking brake sets itself, the service esc, service four wheel drive, and traction control light stays on the entire time it’s running. The 4×4 doesn’t work at all and the stop engine doesn’t work. Engineers have no fix at this time. Glad I got it in writing. I love my truck but not sure I want to spend $45,000 to let it sit in driveway.

  • Jimmie

    Backing in my drive way with no incline to park my truck 2019 Silverado LT CREWCAB every time parking brake light come on with out pressing the button and then it will come on when I take it out of drive and put it park while my foot on the brake show in engage. Took it to the dealer 3 times and they said there were no code

  • Donald J

    Bought a 2019 Silverado Trail Boss in November 2018. Unfortunately, I do more than just drive on a Hockey Ring. 32000 miles so far and have had emissions failures, service ESC, paint coming off the cab, flaking factory bed liner, orange peeled rocker panel paint, engine ticking, hard shifts, tapping noises in the engine compartment. The truck looks hot but I’m embarrassed to have clients ride with me for all the light shows that occur. You want me to make this payment? I have to work for a living and I got this truck to do just that. Should’ve waited for that Tesla apparently.

  • Keith

    Starting on 12/29/2019 with about 2300 miles on my 19 Silverado, Service Brake Assist came on..no brakes, rolled through an intersection. Luckily it was light traffic. The dealer re programmed the brake module 3 times since then, problem is still occurring. Truck is now sitting at the dealership and I have a loaner while GM decides what is causing the computer to fail

  • Francisco R

    2-2-20. I have a two month old 2019 Chevy Silverado 2.7 it’s the second time I bring it for service, first time was 2 weeks ago for the same issue. They errase the codes and say it was something about the A/C. “ i do not think so”.
    It just does not start. After a while or many attempts will start again, once even shout off while I was driving in the freeway. I’m so frustrated. I feel bad, can not sleep. I owe a lot for something that’s worthless.

  • Chris

    New 2019 Silverado 5.3. At 6700 miles broke down in Illinois. I live in Md . Codes flashed for esc and parking brake. Truck starting violently shaking then flashing engine light stayed on . Illinois dealership had to tear engine down to replace broken lifter ,solenoid , valve etc. got a rental from enterprise to get us home. It was a 2020 with same engine and tranny. Did the same thing (I have pics of codes and vin on both vehicles). Only difference is rental reset after we stopped driving . Of course GM doesn’t want to do a buyback or trade in assistance for me as I would like a reliable vehicle like I thought I was paying for !

  • Mazen

    sorry about that! follow up on the situation with my Truck. i forgot to mention in my first email my truck is 2019 Chevy Silverado Z71 6.2 engine. got my truck back from the dealer on Monday 12/30/19 they told me that GM engineers said that i have a faulty battery and that’s why my truck went hay wire.drove it home and things seems OK! Tuesday new years eve the same exact problem check engine light. trailer assist …brakes spongy. needles to say i gave them a piece my mind. obviously it’s not the Battery it’s got to be a computer issue. will keep you guys posted.

  • MAZEN

    just got into my truck turned it on to go to lunch. The following warnings appear on my display, 1) ‘action required, steering assist is reduced dive with care’. 2) ‘service, trailer brake system’ 3) traction control run diagnostics. 4)service engine light is on. started to drive it then i noticed i had no brakes felt kinda spongy to me won’t completely stop. when it did stop the speedometer kept on going down 10,9,8… called the dealer and drove it very slow stopping 200 yards before i need to stop just to make sure it does stop. of course they never heard of such a thing! yeah right.

  • Jose G

    My issue is also with the transmission. I also experience hard down shift from 2nd to 1st gear and the truck launches forward right before coming to a complete stop while the down shift happens. I haven’t taken it to the dealer because it doesn’t do it all of the time and not sure I can show proof once it’s at the dealer. Now I’m reading a lot of people are having the same problem and am concerned since I didn’t buy the extended warranty. Currently about to hit 20k miles.

  • Richard S

    My 2019, 1500 silverado has the problem with the 8 Speed transmission, where the first shift of the day form 1st. to 2nd. it hesitates. the second problem is the truck twice has not started. it has keyless entry. It will crack over but will not fire. keep trying and then it start. I have had it to the dealer 4 time and they haven’t found nothing.

  • Zach F

    2019 Silverado RST.
    Power steering failed while driving down the interstate at 75 MPH. Trucks been in the shop since 10/16.
    Should I consider lemon law?

  • Chad R

    I bought a 2019 chevy silverado in august, had it three weeks and the transmission failed. It had 1200 miles on it. It has been at the dealership for eight weeks now, still waiting on parts. The dealership said they have had three more with the same issue since I took mine in.

  • Lonnie M

    Bought a 2019 Cheverolet Silverado at the end of August. The brakes went out 3 weeks ago. Took it to the dealership 3 weeks ago and the vehicle is still in the shop. This is a lemon law case. Please call back.

  • David

    Our family purchased a 2019 Silverado in October 2018. The vehicle has less than 5,000 miles and it has developed a jerking motion when coming to a stop. It is extremely disheartening that we made such a large investment with this vehicle and it has not lived up to the hype of Chevy. We have taken it in for service 3 times only one of the times a reset was done and now the motion has increased to every single time we come to a stop. This is supposed to be a reliable family vehicle and it’s more of a lemon, we expected to travel across the country but seems like our reliable 10 year old Toyota is better suited for this task. As a first time Chevy owner I would not recommend this vehicle for an investment of $60,000k all I’ve gotten is a nice looking parked truck but it has not lived up to its hype.

  • Larry F

    We have a new, owned for 2 months, chevrolet silverado 1500 with about 2300 miles on it. While driving my grandsons home about a month ago, the power braking system failed to work. The check brakes light as well as the check engine light both cam e on the dash. After finally coming to a slow stop, after only going 25-30 MPH, I pushed the onstar button and had them check the issue. The answer was that both engine and brakes showed to have a problem and I needed to get it back to the dealer within the next week. After taking a week to get an appointment at the dealer’s shop, I took it in, which is where it still is 3 weeks later.
    My problem is from my readings is that GMC put us in danger knowing there were issues with the braking system

  • Dale A

    While celebrating our 41st wedding anniversary we towed our camper to a KOA. The next day, while detached, we experienced a complete brake failure with our 2019 Chevy Silverado. Fortunately no one was injured. The truck only has 2500 miles. Frankly I’m afraid to tow with.

  • Mike S

    New 2019 Chevy truck LT with about a thousand miles on it. Has anyone had the starter stick while pushing the start button. (like you are using a key and don’t let up on it while starting it) I had to turn it off several times while starting it, walked away for 5 min. and then it worked like it should. Only once but am concerned it will come back and not start.

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