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The 2019 Chevrolet Equinox is a small crossover that’s designed for today’s busy family. The company claims it is “Ready when you are,” but we find that’s not the case. Instead, it seems to have finicky engine operation, faulty electronics and issues with the fuel system. The only thing this SUV is ready for is a trip to the service center.
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NHTSA Complaints for the 2019 Chevrolet Equinox
| Complaint Category | Number of Complaints |
|---|---|
| Engine | |
| Fuel/propulsion System | |
| Electrical System | |
| Service Brakes | |
| Unknown Or Other | |
| Power Train | |
| Vehicle Speed Control | |
| Air Bags | |
| Steering | |
| Electronic Stability Control |
Problems with the Engine
One of the newest features on many modern engines is the Auto Stop. This is supposed to save fuel and keep the motor running efficiently when it works properly. On the Equinox, there’s a lot of complaints about how it doesn’t respond and puts owners in dangerous situations.
One Edmunds reviewer wrote this, “Stay away from these vehicles equipped with Auto Stop. I own a 2019 Equinox which is equipped with this feature without any way to bypass or disable it. It is the worst feature I’ve ever had the displeasure of experiencing in driving a vehicle! I have parked my Equinox until I can resell it. It’s 4 months old with less than 1000 miles on it. I am scared to drive it in town or where there’s traffic of any kind. Chevy built a decent vehicle then ruined it with a poorly designed, non effective way to save 8ozs of gasoline per year. Shame on Chevy. This vehicle is worse than a Vega!”
The automaker has issued more than 20 service bulletins discussing trouble with this engine. Among them, there is also documentation about oil leaks, excessive oil usage, stalling and poor performance. They have even outlined how to deal with the engine not starting at all. This isn’t something that owners of a new SUV should have to worry about. If they wanted a car that leaks oil and doesn’t start, they could save a lot of money buying an old junker instead. At least they would know they got what they paid for.
Here are some actual complaints logged with the NHTSA about the 2019 Chevy Equinox Engine Problems:
PURCHASED 2019 EQUINOX HAD 957 MILES ON IT WHEN “CHECK ENGINE” LIGHT APPEARED. TOOK IT INTO DEALERSHIP AND THEY SAID CODE WAS P0442 EVAP SMALL LEAK. THEY FOUND PURGE TUBE NOT SEATED FULLY. PRIOR TO DRIVING IT INTO DEALERSHIP WE SMELT GAS FUMES IN THE INTERIOR CABIN. 23 DAYS LATER “CHECK ENGINE” LIGHT APPEARED AT 1426 MILES. HEARD LOUD POP COMING FROM REAR OF CAR. AGAIN GAS FUMES CAN BE SMELT IN THE INTERIOR CABIN. DEALERSHIP SAID CODE P0442 AGAIN BUT IT WAS FROM THE EVAP CANISTER “O” RING FAILURE. THIS EMISSION SYSTEM SEEMS FAULTY AS IT IS A SEALED UNIT BUT SMELLING GAS FUMES IN THE INTERIOR IS NOT SAFE AT ALL.
WHILE DRIVING AT FREEWAY SPEEDS, THERE WAS A LOUD POP SOUND AND THEN THE ENGINE WENT INTO REDUCED POWER MODE & THE CHECK ENGINE LIGHT CAME ON. DEALER STATES THAT IT IS THE CHARGE COOLER AIR TUBE THAT BECOMES DETACHED FROM THROTTLE BODY. MULTIPLE SERVICE WRITERS HAVE STATED THERE IS NO OFFICIAL FIX FROM GM. TWO DEALERS HAVE CLAIMED TO “FIX” MY ISSUE, BUT IT WENT INTO THE SHOP AGAIN TODAY FOR THE FOURTH TIME FOR THE SAME ISSUE. FIRST OCCURRENCE WAS AT 149 MILES. NEXT THREE WERE BETWEEN 7500-8200 MILES. THE CAR HAS BEEN AT THE DEALERSHIPS THREE TIMES THE LAST 6 DAYS
SAME ISSUE AS MOST OF THE OTHER COMPLAINTS. WHILE DRIVING ON THE HIGHWAY ABOUT 60 MPH WE HEARD A LOUD POP. WE THOUGHT WE HIT SOMETHING IN THE MIDDLE OF THE ROAD. THE CHECK ENGINE LIGHT CAME ON AND THE WARNING THAT WE WERE LOSING POWER. WE DIDN’T SEE ANYTHING LEAKING AND THE MANUAL SAID IT WAS OKAY TO DRIVE WITH THE WARNING LIGHT. SINCE IT WAS LATE AT NIGHT THERE WERE NO OPEN CHEVY DEALERS WE NURSED IT HOME. THE NEXT MORNING WE TOOK IT TO THE DEALER WE BOUGHT THE CAR FROM AND THEY KNEW WHAT IT WAS RIGHT AWAY BECAUSE THEY HAD SOMEONE COME IN THE DAY BEFORE WITH THE SAME ISSUE, THE CLIP THAT CONNECTS A HOSE TO THE THROTTLE BODY POPPED OFF. THEY PUT THE HOSE BACK ON AND BUT KEPT THE VEHICLE SO THEY COULD PUT A NEW CLIP ON IT. IT’S BEEN TWO WEEKS AND WE ARE STILL WAITING FOR THE PART TO COME IN. THE CAR IS BRAND NEW, IT HAS 2000 MILES ON IT.
Problems with the Battery and Electrical System
When it comes to a car’s electrical system, everything needs to work correctly for the ultimate ride. From the battery to start the engine to the radio equipment, most components of the vehicle rely on electrical power.
This one driver took to Edmunds to talk about a problem they were experiencing related to the electrical failures. “I recently leased a 2019 Chevy Equinox , it only had 200 miles when I purchased. I been driving it but I have realized some technical problems. When I receive calls I can’t answer them over the car and it keeps ringing like if I was still receiving a call. The screen is now completely black. I can’t do anything I called to get it looked at what frustrates me is that I have to pay for this and I’ve only had the car for 3 months like that makes no sense !!!!! Please save yourself from a hassle I’m currently trying to see if any other person is having the same issues because if so they should do a recall. !!!!”
When looking at the service bulletins from the company, we see there are almost double the amount about the electrical system compared to all the trouble with the engine. This is a big warning sign that things aren’t right with this crossover. According to Service Bulletin 19NA034, it appears that the radio can change the settings for the Lane Change Assist and Cross Traffic Alert. Talk about scary. A driver can be heading down the road listening to the latest jam and find out that their safety systems aren’t working properly as a result. What will they choose – Taylor Swift or proper safety? It’s a tough call.
Here are some actual complaints logged with the NHTSA about the 2019 Chevy Equinox Electrical Problems:
THE INFOTAINMENT IN THE VEHICLE DOES NOT WORK PROPERLY. IT IS HIT OR MISS. EITHER IT WILL WORK AND I WILL NOT SEE ANY ISSUES OR IT WONT WORK. THE SOUND WILL NOT WORK WHICH THEN DOES NOT ALLOW FOR THE TURN SIGNAL NOISE TO WORK. THE AC FAN IS NOT SHOWING ON WHEN IT IS. THE SOFTWARE ON THIS DEVICE IS VERY GLITCHY.
THE AUTOSTOP FEATURE TURNED THE CAR OFF AND DID NOT TURN ON WHEN I PRESSED THE ACCELERATOR AND I WAS IN A INTERSECTION AND I WAITED FOR TEN MINUTES AND IT TURNED ON AGAIN. THE PROBLEM WAS WITH THE COMPUTER WHICH WASN’T WORKING.
VEHICLE LOST ALL POWER WHILE PULLING INTO A 4 WAY MAIN ROAD. VEHICLE EMERGENCY LIGHTS/FLASHERS DID NOT WORK. COMPLETE ELECTRICAL FAILURE. CAR WAS STALLED IN ACTIVE TRAFFIC LANE DURING NIGHT TIME HOURS. VEHICLE WAS TOWED INTO DEALER FOR FULL DIAGNOSTIC REVIEW- NO ISSUE WAS FOUND WITH VEHICLE, ALTHOUGH SEVERAL EEC TEST CODES WERE DETECTED- P0627, P0629, P01400, U18A2, U1524 AND U18B4+71- MOST CODES HAVING TO DO WITH FUEL PUMP/EMISSION ISSUES. OWNER OF VEHICLE CONSIDERS THIS A SERIOUS ISSUE AS CAR STALLED AT NIGHT, IN A HEAVY TRAFFIC AREA WITH NO LIGHTING OR EMERGENCY FLASHERS WORKING TO PROVIDE PROTECTION FROM ON-COMING TRAFFIC. EMERGENCY PERSONNEL WERE CALLED TO ASSIST.
Problems with the Fuel System
The fuel system in a vehicle is responsible for transferring the gasoline to the engine and making the SUV move. When there’s a problem, drivers experience issues getting the car to respond properly and might not be able to drive at all.
One person wrote this review on the NHTSA website about their Equinox. “Purchased car on 6/21/2019. On 6/22/2019 while driving, I heard a pop in the engine compartment. The vehicle had 400 miles. I lost power while driving. I took to a Chevrolet dealership. Diagnosis was a clip on the fuel injector had broken. New fuel injector line had to be replaced.”
It’s not a surprise that the automaker has several bulletins related to the fuel system as well. #17NA265 talks about a thumping or fluttering sound coming from the rear of the vehicle, while #N182199610 alerts technicians that the high-pressure fuel pump may crack and cause a fuel leak. If that’s not enough, there are multiple reports of engines not receiving enough fuel and failing to start. This just goes to prove that the Equinox is not “ready when you are.” It will only work when it wants to, which doesn’t appear to be that often.
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Complaint Data
| Category | Electrical System |
| Date | Feb 14, 2023 |
| State | CT |
| Description | The contact owns a 2019 chevrolet equinox. The contact stated that the vehicle was able to be started without the key fob inside the vehicle. the key fob was at the contact's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,071. |
| Category | Steering |
| Date | Feb 03, 2023 |
| State | NY |
| Description | I own a 2019 chevy equinox which has developed an issue with the steering, the same as occurred with earlier models. When driving straight for brief periods of time, the steering resists turning either direction to follow the road changes. The wheel is stiff and requires additional effort to adjust. I only have about 30k miles on my car. This is very uncomfortable and lacks for any feeling of security. This could cause a skid on icy and snowy roads that we have now. I see there is no recall for this but I am very concerned for my wife driving the car. This is now a regular occurrence and at any speed. |
| Category | Engine |
| Date | Feb 02, 2023 |
| State | FL |
| Description | The vehicle is operating on reduced power and shuts of almost immediately. After plugging a scan tool in and reading the codes, it said the crankshaft timing was over advanced and the sensor needed to be changed. I've changed all four sensors (both crank and cam sensors). The engine shows no codes, but when I crank it, it immediately reduces power, shuts off, then shows the same codes. After trying a few times, it says the ecm, map sensor, and heat sensors are bad. When I disconnect, then reconnect the battery, it only shows the crank sensor code. The check engine light goes off, but comes on again right before the engine shuts off each time. As a result, the vehicle has been sitting since 10/4/22 due to it shutting off suddenly in traffic. I've had to change the battery twice during this time due to the battery completely dying and a jump start doesn't work. |
| Category | Electrical System |
| Date | Jan 25, 2023 |
| State | IL |
| Description | The car keeps shutting off at the light. I had to have it towed home. I have videos that I can't upload here |
| Category | Service Brakes, Hydraulic |
| Date | Jan 20, 2023 |
| State | NC |
| Description | The contact owns a 2019 chevrolet equinox. The contact stated that while driving approximately 60 mph and depressing the brake pedal, the cruise control failed to immediately deactivate. Additionally, the brake pedal was very hard while being depressed. The contact stated that a message to repair brake assist was displayed. The vehicle was taken to the local dealer who diagnosed that the brake booster was faulty. The vehicle was not yet repaired. The local dealer was contacted and notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 79,000. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Dec 29, 2022 |
| State | PA |
| Description | Purchased 2019 sept 2021 engine light appeared fixed mass air flow by reedman chevy sept 2022 engine reappears they fixed oxygen sensor dec 19 2022 engine light reappears. Taken to reedman 12/28/22 states orifice sensor or tube discover gm is aware of issue bullentin no.:20-na-047 reedman refused to honor repairs. States service will be text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win." img="balance" color="green",000. 00 after contacting gm protection plan stated they give a 0 good will offer toward repair however the part is not covered under warranty(confused). |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Dec 29, 2022 |
| State | PA |
| Description | I purchased the crossover 2019in or around sept 2021 the engine light appeared, it was taken to reedman toll chevy of springfield and they replaced the mass air flow sensor or oxygen sensor. Sept 2022 the engine light appeared again they replaced the oxygen sensor, dec 19,2022 the engine light appeared again the vehical was taken to reedman were it remains and I am being told it's th orifice tube(pvc tube). They stated this part is not covered under warranty after research gm bulletin no.: 20-na-047 states this part is in fact covered. Reedman states the coverage of the service is text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win." img="balance" color="green",000. 00 I contacted gm warranty dept (irene) case#9-8392615536 who stated the part is covered also. Reedman refuses to follow the order given under the bulletin and gm. |
| Category | Service Brakes |
| Date | Dec 22, 2022 |
| State | TX |
| Description | I would like to bring to your attention the maintenance issue I experienced as it could have been catastrophic. On december 15, 2022 I was driving home from work in dallas. I was going about 40 mph when the vehicle in front of me started to slow down, so I was going to as well. However, when I tried to, my brake pedal wouldn't move. I tried again and still nothing. Now my engine light comes on and a “service brake assist†warning is popping up on my dash. I took my foot off the gas to slow down in time and was able to pull to the side of the road. There were no warnings that this was coming! Please reference this link for other examples of this issue.... Https://www. Carproblemzoo. Com/chevrolet/equinox/service-brakes-problems. Php |
| Category | Electrical System, Fuel System, Gasoline |
| Date | Nov 28, 2022 |
| State | NJ |
| Description | The contact owns a 2019 chevrolet equinox. The contact stated the vehicle failed to start, with the check engine warning light illuminated. The contact was able to jumpstart the vehicle and drove to an independent mechanic however, the battery failed after turning off the vehicle. The mechanic associated the failure with nhtsa campaign number: 19v667000 (fuel system, gasoline) however, the vin was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 46,568. |
| Category | Fuel/propulsion System |
| Date | Nov 18, 2022 |
| State | NC |
| Description | I see that she is a leak from my fuel tank, so when I researched it online I see there was a recall on it previously. From my understanding this is a safety hazard. It also states there arent any open recalls on my vehicle but I want to make sure this was completed and replaced. |
| Category | Fuel/propulsion System |
| Date | Oct 19, 2022 |
| State | NC |
| Description | Gas gauge will not go all the way to full. It stops just over 3/4 of a tank, no matter how much fuel you put in the tank. There is no way to accurately determine how much fuel is in the vehicle at any point and time. This is a safety hazard because we could be stranded on the side of the road, not knowing the vehicle would run out of fuel. Also, occasionally when you crank the vehicle, you get a strong odor of fuel in the cabin, when running the a/c. There is nothing specific that is being done differently, and it does not happen every time. We bought this vehicle on 9/18/22 with 27,602 miles on it and as of today, it has 28,594 miles on it. After purchasing it, we noticed the fuel gauge issue and I researched it online, finding out it is a common issue and gm claims to have no idea how to fix it. |
| Category | Power Train |
| Date | Sep 28, 2022 |
| State | PA |
| Description | The contact owns a 2019 chevrolet equinox. The contact stated that while stopped at a light, the engine failed to engage while the accelerator pedal was depressed, and the rpm failed to increase. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the contact needed transmission fluid however, the failure recurred. The contact was concerned that while driving the failure might cause an accident. The vehicle was not diagnosed. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was approximately 50,002. |
| Category | Engine, Fuel/propulsion System, Unknown Or Other |
| Date | Sep 25, 2022 |
| State | IL |
| Description | Check engine lite want go off low acceleration and. Reduce engine power light came on today . Just got the car in march . Low engine power light came on was on eway and had to pull over . And someone almost hit my kids and I |
| Category | Engine, Unknown Or Other |
| Date | Sep 23, 2022 |
| State | PA |
| Description | I've taken my car to the springfield chevy dealership at 840 baltimore pike, springfield, pa 19064 several time. The time the replaced mass airflow sensor had to be replaced or the oxygen sensor last year. I received a message from onstar an issue with the emissions system in your 2019 chevrolet equinox has been detected. Please service your vehicle within 7 days. Which was the same message for berfore, wayne the techn stated it the battery which is incorrect I informed him of the onstar message and told him how the car would shut-off and wouldn't start. I had two battery test perform and was told the battery, starter and charging system all passed. He stated we have to change the battery as a starting point and work from there which is ridiculous. I stated if this is so why wasn't this mention in the onstar diagnostic alert. My car was there for six hour and no one call I had to contact them around 4pm and they close at 4:30pm no customer service. |
| Category | Service Brakes |
| Date | Sep 21, 2022 |
| State | TX |
| Description | I was driving exiting a school zone going about 35 mph. As I was coming up on a stop sign my brakes went completely out on my 2019 chevy equinox, and to avoid hitting kids walking across the sidewalk I ran into a cement wall to stop my car this morning on 9/21. I had it diagnosed twice and both vendors said it was the vacuum pump brake and they have been seeing many of these cases. I checked the recall and there isn't one but over 200+ reviews with this exact issue! This is a huge safety issue! People could of been severely hurt today. I called the dealership and they said I need to not get it fixed and wait to file a claim and call product quality claim. |
| Category | Air Bags, Service Brakes |
| Date | Sep 14, 2022 |
| State | MI |
| Description | The brake system failed and my car is now in a salvage lot. I believe the car will remain there only until I submit the car title. While driving in heavy traffic I was unable to make a sudden stop to avoid hitting the car in front of me. I had enough time to stop, but the brakes failed to engage properly. The brakes were very stiff and vibrated or pulsated as I applied the brakes and my car wouldn't stop prior to colliding with the car in front of me. My safety and the occupants in the other car were at risk. The life of a pedestrian, if involved, could have resulted in death. Luckily, there were no serious injuries and exterior damage appeared minimal but my car suffered serious internal damage. I was not able to confirm the problem with the dealership. My phone calls were not returned. I also contacted chevrolet and now waiting for a follow-up call. The car was only inspected by the insurance appraiser, who deemed my car a total loss because the car frame was cracked on both sides, air condenser damage, exterior damage plus more. The insurance co. Had my car towed to a holding parking lot for salvage. My greatest concern is if this had been a situation where I was unable to stop suddenly to avoid hitting a pedestrian and killed someone! The appraiser suspected the air bag sensor might have failed since the impact was hard enough to crack the car frame. Seven days prior to the accident I had rear brakes and roters replaced at a chevrolet dealership. They also looked into a warning message on my dash - service brake assist system. I was told nothing was wrong with that. |
| Category | Engine |
| Date | Jul 26, 2022 |
| State | MN |
| Description | Winter 2021, vehicle went into reduced engine mode as I was going up a hill. There was no one behind me and I made it 100 ft to a driveway. I was able to turn around and get car home. Towed to sonju, dealer where it was leased from. Fixed by them and returned to regular use. 06/28/22, while driving on a hwy 53, 45 mph zone, with no notice, engine went into reduced power mode. I was almost hit due to the proximity of the car behind me and the sudden loss in power. I managed to hit my hazards, pull into middle turn lane until traffic passed. I then was able to get into a business parking lot. I shut car off. I made some phone calls. Turned car back on, all was fine. Back on the road. No call to dealer. 07/08/22, engine in reduced power mode while I was only . 5 miles from my house. Made it to a turnaround point where I was able to turn vehicle off. Called dealer to make appt for service. Limped vehicle home. Vehicle towed to sonju for fix. 07/18/22, after fixed at dealership, it was picked up. We made it 22 miles. I was in a urban part of duluth, mn-speed limit 30, heavy traffic. As I turned to go up hill, engine again went into reduced power mode. There is no shoulder for me to go to and I'm almost hit from behind as the car jerked and slowed. I was able to pull off. Shut car off. When I started it up, it was still in reduced power mode. As it had been 30 mins, traffic had subsided, I went another mile to my work, where car would be safe to sit. Made arrangements for tow back to dealer. 07/19/22-towed to dealer after hours. When I moved it for better position for tow truck, the check engine light was on, but engine reduced power mode message never came on. 07/22/22-per dealer, there is no explanation and thus far they can't figure it out. They continue to drive it to recreate the issue, but no end in sight of when I will get this vehicle back. 07/26/22-no word from dealer-vehicle is still there. I stopped bugging them! |
| Category | Back Over Prevention: Rearview System Braking, Lane Departure: Blind Spot Detection, Service Brakes |
| Date | Jun 24, 2022 |
| State | GA |
| Description | I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn't apply it ammo divert to the emergency lane and pushed with all my mic and finally got it to stop if my wife would've been driving it which is her car she would've been severely hurt probably |
| Category | Air Bags |
| Date | Jun 22, 2022 |
| State | CA |
| Description | I was involved in a car accident where all of the side airbags deployed. On the drivers side just behind the arm rest the airbag that deployed caught on fire and burned all th way through my shirt, jeans and underwear leaving two large burns on my left side. Some areas are 3rd degree. |
| Category | Service Brakes |
| Date | Jun 22, 2022 |
| State | GA |
| Description | After purchasing the vehicle in april 2021, 3 months later upon traveling home and entering an exit ramp the brakes completely locked while going 35-45mph into ongoing traffic downhill and would not allow me to press down on them so that I could come to a stop. I press the emergency brake and that did nothing. I had to glide through traffic into a gas station parking lot almost slamming into a gas pump. The sewer dip allowed the vehicle to slow up and come to halt blocking the traffic. This happened after midnight so I took it to the dealership in which I purchased. No lights appeared on the dash. They advised me the brake booster pressure sensor, brake booster vacuum hose and then after doing so they said non of it fixed the issue, I would need a new brake booster. All totaling over 00 for a vehicle I had less than 6 months. Shortly after the month following july or august, stalled and the push to start button wouldn't activate. I waited a few moments and then it turned on, with the engine light lit. I took it directly to dealerships service department and they had it a month, they eventually said it was the oxygen sensor and it needed to be replaced. I reached out to gm about all of the issues. They stated there were recalls but not for my vin. Crazy now less than a month, a slight fender bender, another vehicle crossed into my lane, the sensors did not initiate, I had to swerve to dodge from causing any major damage and avoid on coming traffic. My vehicle sustained minor scratches on the front passenger side. Initially 30 minutes after it was running fine. Then the light sensors on the mirrors both sides remained on. No engine lights, no warnings. I'm traveling down the 5 lane highway @75mph and the vehicle just shuts completely off. I had to get across traffic and avoid causing an accident. The vehicle would not start. Got it towed back into town. Back to the dealership and was advised I needed a new engine! Now I'm without a vehicle. |
| Category | Tires:tread/belt |
| Date | May 26, 2022 |
| State | NJ |
| Description | My p225/60r18 two front tires are peeling in-between threads and my threads are very low compared to rear tires. I have 23,059 on the tires. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | May 22, 2022 |
| State | OH |
| Description | Today on may 22 2022 I was driving on cruise control at 60 mph when the brakes locked up and slid the wheels. The brakes didnt release untill I pressed on the gas pedal. This is the exact same thing that happened last summer and reported on your file number 11427660. This is a serious safety problem that could get someone killed. The dealer replaced a brake control module but same problem reappeared. |
| Category | Fuel/propulsion System |
| Date | May 22, 2022 |
| State | MI |
| Description | Fuel leaking from fuel tank and receiving code u18a2 lost communication with fuel pump driver control module. |
| Category | Visibility/wiper |
| Date | Mar 25, 2022 |
| State | PA |
| Description | I own two 2019 chevy equinoxes. Both vehicles have the exact same issue. The driver side(only) wiper blade leaves a smear with every pass, directly in the line-of-sight. I have replaced blades with many different manufacturers, to no avail. It cleans well for approximately 3 days of use, then immediately returns to the smear. It is a complete hazard. Dealer was notified. They replicated the issue. No 'solution' available. Chevy notified & report filed. This has to be a known problem. I cannot have that bad of luck to buy the only 2 equinoxes with this issue. |
| Category | Service Brakes |
| Date | Mar 18, 2022 |
| State | NJ |
| Description | While my wife and I are traveling on the highway out of town going 72 mph there was traffic and she began to press the brake peddle but car didn't want to stop. She had to push all body weight on the brakes and the brakes seem like it's hesitation and vibration but eventually stopped. This is very dangerous and brake service light came on. I pull off the exit and check fluids and brakes and all looks normal as I know some about cars. I called to get it checked today and lady said to bring it in right away as they are aware of this common issue with these equinox. She say either canister or pump failure which I researched and have many people who have complained but gm has changed 2018 certain models but failed this model year also and didn't fix the design for this model year of 2019 d2. Need this investigation to continue and I will begin petition for class action suit against gm which they have been notorious for law suits. Please help!!! |
| Category | Power Train, Service Brakes |
| Date | Mar 07, 2022 |
| State | MI |
| Description | While driving on the highway a warning message came up that said “engine power reduced†and moment after we lost the ability to accelerate. We pull over and turn the car off, when trying to restart it, it would not restart. We were left stranded on the side of the highway. We had to get it towed to a gm dealership and after 3 days we received a diagnosis that the vacuum pump failed and seized which caused damage to the end of the cam shaft. Repair costs are approx. 00! We are lucky we didn't completely lose control of our vehicle and was able to get to the side of the road! |
| Category | Fuel/propulsion System |
| Date | Feb 18, 2022 |
| State | AL |
| Description | Fuel line busted. Vehicle only has 53k miles. Could have caused a fire. Must have been a defect in this high pressure line. |
| Category | Seats |
| Date | Jan 31, 2022 |
| State | NC |
| Description | The front passenger seat warmer gets extremely hot. It feels like it is burning your skin within minutes of turning it on. It almost feels like sitting on a hot leather seat in the middle of summer with shorts on. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes |
| Date | Jan 11, 2022 |
| State | MD |
| Description | What component or system failed or malfunctioned, and is it available for inspection upon request? On at least 4 occasions, while using the adaptive cruise control, the brakes are suddenly applied hard when no vehicles are anywhere near close enough to trigger an emergency braking situation. I have to manually step on the gas pedal to have the car stop the automatic braking. We can make the vehicle available upon request. How was your safety or the safety of others put at risk? This incident is startling when it occurs and can cause an accident if a vehicle happens to be too close behind our vehicle. We are reluctant to use the adaptive cruise control as a result of these incidents. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer or service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No component has been inspected as a result of these incidents. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or messages that appear before, during or after the incident. The incidents occur suddenly and with no warning. |
| Category | Engine, Fuel/propulsion System |
| Date | Jan 04, 2022 |
| State | FL |
| Description | The charge ari cooler duct disconnected from the throttle body. When this happens my car immediately goes into lower power mode. This is a safety concern, when going 70 mph, it will immediately drop down to 50 mph. This sudden decrease in speed can cause other drivers to wreck into me and my family. This problem has been confirmed by a dealer. This has not been inspected directly by the manufacturer, however it was inspected by a dealer. There were no warning signs prior to failure, only a warning after the incident occurs. The check engine light comes on. |
| Category | Unknown Or Other |
| Date | Dec 17, 2021 |
| State | FL |
| Description | Sunroof glass "exploded". Sounded like tire blew out. Scaring me into almost a panic situation. Dealer said they never heard of this. Have not gone to insurance yet. No warning signs. |
| Category | Unknown Or Other |
| Date | Nov 30, 2021 |
| State | NC |
| Description | Sometimes it will go to auto stop but instead completely shut down with no power or anything. You can do anything at all |
| Category | Service Brakes |
| Date | Nov 22, 2021 |
| State | FL |
| Description | While safely driving under normal conditions, I attempted to slow my vehicle down while approaching a vehicle that was making a right turn into a parking lot. Upon trying to apply the brakes, I was met with resistance (hard brake pedal) which prevented my vehicle from properly slowing down. This was caused by a failed/malfunctioning brake booster/vacuum pump. Since I was driving at a safe distance, I managed to barely avoid colliding with the rear of the car making the turn, however, that miss was extremely narrow. My vehicle barely slowed down when the brakes were applied which, had I been on the interstate or traveling at a higher rate of speed, would have more than likely resulted in a collision. This definitely puts myself, my wife, and our 2 children's safety at risk. Once I successfully parked the vehicle, a "service brake assist" warning messaged appeared for the 1st time. I began researching/attempting to diagnose the issue. During this time I came across several articles detailing a recall issued by gm describing the exact same issue with the brake booster/pump, ironically however, it only covered vehicle produced through 2018. I then contacted gm customer service to alert the manufacturer and see how they would rectify the situation. I was informed that my vehicle had no open recalls and was out of warranty & there was nothing they could do for me.(handwritten call log can be provided upon request) when I contacted the dealership, they informed me they were unable to see the vehicle until the 1st week in dec. I was left to take it to my local mechanic who, upon his diagnosis, informed me that it was the vacuum pump that had failed. As previously stated, there were no warnings prior to the failure. The "service brake assist" appeared after I managed to safely get my vehicle to a parking spot. |
| Category | Electrical System, Engine |
| Date | Oct 31, 2021 |
| State | IL |
| Description | The car was purchased february of 2019. The car has been stalling, car has shut completely down, and the car decrease speed sometimes while on the expressway which can be life-threatening. Not to mention that the radio freezes and the windows also gets stuck sometimes. It was reported to the car lot where the car was purchased as well as gm. The car was taken into homewood chevrolet where they stated that it was only a spark plug which is not true. I know that the car is having intermittent problems. They were suppose to an extensive check and I am positive that it was not done. There is an electrical and transit engine related issue that is not being addressed |
| Category | Service Brakes |
| Date | Oct 09, 2021 |
| State | NY |
| Description | While exiting the highway I went to put on my brakes and there were no power brakes. It pedal was stiff and I had to push extremely hard to stop and it took a long time to do so. The brake assist light come on as well. I had no prior warning, noise or any reason to believe that my brakes wouldn't work. We checked the pads, rotors and brake lines and they were all fine so that's not the issue. It could have been catastrophic if I had been on the highway still when this happened. |
| Category | Service Brakes |
| Date | Sep 13, 2021 |
| State | MI |
| Description | While driving on the freeway, the brakes became suddenly stiff and I was unable to stop the vehicle immediately for oncoming traffic. I had to steer away from the road onto the emergency lane and apply the brakes really hard to stop the car. There were no warning messages of any sorts and while trying to stop and start the car several times, then the service brake assist warning with the check engine light came up. I have to take the vehicle for inspection to the checy dealer to know more detailed cause of the issue. I had my wife, a 4 year old and a 4 month old in the car when this happened. |
| Category | Equipment Adaptive/mobility:vehicle Controls:braking |
| Date | Aug 26, 2021 |
| State | NH |
| Description | The contact owns a 2019 chevrolet equinox. The contact stated while driving 70 mph on adaptive cruise control, the brakes applied independently. The contact stated no warning light was illuminated. The contact stated he continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause for the failure. The contact stated he continued to experience the failure. The contact took the vehicle back to the local dealer however, the vehicle was not diagnosed. The contact stated that he continued to experience failure for over 2 years. The contact took the vehicle to a second local dealer, cantin chevrolet (623 union ave, laconia, nh 03246: (603) 524-0770) and made the dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000. |
| Category | Power Train |
| Date | Aug 26, 2021 |
| State | MN |
| Description | The contact owns a 2019 chevrolet equinox. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle was hesitant to accelerate while depressing the accelerator pedal. The vehicle was taken to an unknown dealer who replaced the throttle body, but the failure continued to occur. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 14,000. The vin was not available. |
| Category | Unknown Or Other |
| Date | Aug 18, 2021 |
| State | MI |
| Description | We believe that there is a serious issue with the hvac of this vehicle. My wife actually noticed it soon after buying the vehicle. I wasn't quite sure what it was. Anyway, on august 15, 2021 we drove to visit family and the strong odor of freon or something got so bad that my eyes were burning and began to cough. I took the vehicle to my local dealer and explained the problem. I left the vehicle and the service person called me to say that there was nothing wrong. They did a diagnostic of the vehicle and it came back fine. He mentioned that they is a "service bulletin" on 2019 chevrolet equinox that stated owners may complain of a strong chemical smell inside the vehicle. He stated that gm said that there is no fix for the problem. This is unacceptable since my wife has allergies and asthma. If this chemical smell is harmful, they should recall all the vehicles affected and correct the problem. It seemed to me that gm's attitude was "tough, live with it". There needs to be further investigation into this by our government and should force gm to correct this problem. I am waiting to hear more from the dealership regarding this problem today. I don't expect to hear anything different than what they told me yesterday, (august 17). |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Aug 16, 2021 |
| State | ME |
| Description | Have been stranded 4 times this summer. When car is parked it has locked in parking and will not shift out of park. Even though the parking brake is released, the car will not shift. After leaving it sitting several hours or overnight, it will start and shift again. |
| Category | Power Train:automatic Transmission |
| Date | Aug 10, 2021 |
| State | GA |
| Description | The contact owns a 2019 chevrolet equinox. While stopped, the vehicle would intermittently stall upon depression of the accelerator pedal without warning. The contact stated that the vehicle would restart soon after failure however, recently the vehicle was towed to a dealer after the vehicle failed to restart after multiple attempts. The dealer was unable to duplicate the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 31,000. |
| Category | Power Train |
| Date | Aug 06, 2021 |
| State | CA |
| Description | We noticed a reddish liquid on our garage floor. As the car is under warranty, we took it to the dealer who said it was a leak at the drivers side axel seal; they kept the car for one day, said it was fixed, and called me to come pick up the car. The very next day I noticed leak was worse, and so I reported that to the dealer (see uploaded photo). The dealer told me that they would connect with "tech assist" (whatever that means) and get back to me. I'm concerned that if the leak gets even greater while on the road it could be a safety problem. |
| Category | Electrical System, Service Brakes, Vehicle Speed Control |
| Date | Aug 03, 2021 |
| State | OH |
| Description | I was traveling on cruise control at 60 mph when I clicked down to 55 mph at speed change. A couple minutes later the brakes slammed on hard enough to have the front wheels chirping I dont know if rear brakes came on but I went from 55 down to under 30 in a hard panic braking. This threw my wife up aganist her seat belt since she has had a stroke her resistanse to the hard slow down was low. I stepped on the gas and the brakes released I cant remember if I re engaged the cruise control or if it never disingaged. The other thing that happened was the warning about not using the info display while driving came up this only happens now and than when you start the car. So I suspect I had a momentary power lose in that circuit and what ever else is tied in to the info center im retired but I worked in mechanical engr all my life so I have some knowledge of systems |
| Category | Engine, Fuel/propulsion System, Vehicle Speed Control |
| Date | Jul 24, 2021 |
| State | IA |
| Description | I was out driving on a normal errand when my car suddenly seemed to lose all ability to accelerate. When I pressed on the accelerator nothing happened and I could only advance in the car at less than 5 mph. Fortunately I was just leaving my neighborhood and on a residential street where the speed limit was only 35 mph anyways, but I shudder to think about what could have happened if I lost the ability to accelerate when I was on a highway or interstate, or even making a turn in front of oncoming traffic on a normal road. As any driver knows, you estimate your ability to safely turn in front of oncoming traffic based on your car's accelerator working. If I had made that judgment, attempted to turn, and not been able to accelerate and instead been left in the middle of oncoming traffic, I could have been hit and seriously injured or worse. There were no warning lights or anything that appeared prior to the incident. After losing the ability to accelerate, I received an email from chevrolet within 10 minutes stating "an issue with the emissions system in your 2019 chevrolet equinox has been detected. Please service your vehicle within 7 days. Please disregard this message if your vehicle is already in for service. Inaccurate notifications can be generated during service." my car ended up being towed to the dealer for service where they confirmed and reproduced the problem. They said something about the emissions system valve(s) had to be replaced, and that this was a relatively common problem they had seen in other chevrolet equinoxes too, but were not aware of any recall being issued yet. |
| Category | Electrical System, Engine |
| Date | Jul 03, 2021 |
| State | TX |
| Description | Same errors codes I received less than 30 days ago when my car stopped while driving. This past 7/2/2021 my car stopped while in the mist of making a right turn. |
| Category | Electrical System, Engine |
| Date | Jun 18, 2021 |
| State | TX |
| Description | Automatic engine shutoff did not restart at a busy stop light. Car shut down. Had to tow my car to auto repair. Computer code error u0284,b2575. Engine stalls. Fixed the problem and 10 days later, I am driving and the car stops in the middle of the road again. Diagnosis is the same reason that the computer is not communicating with the car to start the engine. |
| Category | Power Train |
| Date | Apr 16, 2021 |
| State | TX |
| Description | Tl* the contacts wife owned a 2019 chevrolet equinox. The contact stated while coming out of a standstill the contact heard a strange noise coming from the engine compartment and shortly afterwards the vehicle began to produce smoke and proceeded to catch on fire. The fire was extinguished by city police and a report was taken. The contact stated engine power reduced warning displayed was illuminated. The vehicle was towed to contacts residence where it was diagnosed with being destroyed. Upon investigation, the contact associated the failure with, nhtsa campaign number: 20v668000 (power train) however the vin was not included. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 16,199. |
| Category | Unknown Or Other |
| Date | Apr 16, 2021 |
| State | FL |
| Description | The vehicle was parked overnight (stationary) in a driveway. In the morning, there was a large crack in the windshield. I was not a particularly cold night (florida). I do not know the fault that caused the crack. It could be faulty tempering, faulty installation, or something else. It is unlikely for a windshield to spontaneously crack in a modern car without a fault. |
| Category | Fuel/propulsion System, Lane Departure: Blind Spot Detection |
| Date | Apr 15, 2021 |
| State | OH |
| Description | The vehicle started leaking gas from the tank at the rear after sitting for 20 minutes. This problem has already been recalled on vehicles of this caliber and year, just the all wheel drive version. Not exactly sure how long this has been going on because I typically don't go behind the car. As for the passenger side, the warning light on the mirror stopped working at about 15,000 miles. Very possibly sooner. |
| Category | Wheels |
| Date | Apr 08, 2021 |
| State | GA |
| Description | The entire axle came off upon hitting a curve. The tire did not pop but the entire wheel came off. The insurance company is hunting for refurbished parts to put on the car. |
| Category | Wheels |
| Date | Apr 01, 2021 |
| State | MN |
| Description | We were told our tires are bad and need replacing. We have leased this car for 2 years with only 31,140 on the tires. This is our 4th equinox that we have leased and have never had to replace the tires before we returned our cars on our 3 year leases. We are very disappointed. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Mar 30, 2021 |
| State | IL |
| Description | I was sitting at a stop light. When the light turned green I took my foot off the brake and applied the gas pedal. The car did not respond to the gas pedal at first and just sat there. After a few seconds I was able to start moving. This situation almost caused me to be rear ended. This is the second time this has happened and had the vehicle in for service a few weeks ago for same issue. |
| Category | Engine, Steering, Structure:body |
| Date | Mar 23, 2021 |
| State | MS |
| Description | I was in the driveway at my home getting ready to leave for church, I was pulling forward before I backed up thinking I might be too close to the gates. When I moved forward with my foot on the brake to just creep along, the engine revved up to an astromical speed. I was head toward my son's truck. I steered away but caught the bumper of an f350 . My car is totally destroyed. I knocked the truck over two feet from where it was sitting and pushed it within one or two inches of going through my house where my son was asleep in the recliner. Before I hit the brick post holding up one end of my car port, I was able to move the car into park and stop it. The hill assist light was on when I got out of the car. I was going down a slight incline and not up a hill. My drive is only about 20-25 feet and the car was going at an alarming rate. Fortunately, I was just bruised and sore from the impact. |
| Category | Engine |
| Date | Jan 31, 2021 |
| State | OR |
| Description | This 2019 equinox is 1. 6l diesel engine. I bought it brand new. I have been to the service 5 times with a problem message "engine power is reduced". When this happens, the vehicle cannot run over 15mph. Every time this happens, I am on a freeway and all of a sudden the vehicle slows down and I cannot get it to run over 15mph. Very dangerous and big safety issue because in most case this happened, I semi truck is behind me running at freeway speed limit, honking at me to get out of the way and I am nervously trying to find an emergency lane to stop. When I am on the fast lane, it is difficult to find an emergency quickly. Now that I read this accident story, https://www. Msn. Com/en-us/news/crime/young-father-killed-in-suspected-duii-crash-on-highway-26-in-boring/ar-bb1dfxou? Ocid=hplocalnews , I am very scared to drive my equinox. Today is january 31, 2021. My equinox is at ron tonkin chevrolet service department for the same problem "engine power is reduced" "cleaning exshaust filter, continue driving". How can I continue driving when it is not safe as it won't run over 15mph. The first time this happened, they told me the deisel engine has to go to a regeneration process. They said they had to manually do it. Then it happened again, this time they said there is a programming issue update. It happened again twice, this time the engine light comes on. They replaced an sop part. It happened again. This is the same issue why it's at the dealership department today. This a big safety issue. Please help! Note: I am gathering the service records. The date it first happened may not be accurate. I will provided copies later. |
| Category | Fuel/propulsion System |
| Date | Dec 17, 2020 |
| State | NJ |
| Description | Not present at this time, smell of fuel coming through vents I reported more than once to dealer whom never able to find cause. To date, this happens at times when fan on, after starting vehicle, coming from vents. |
| Category | Vehicle Speed Control |
| Date | Nov 20, 2020 |
| State | NJ |
| Description | Tl*the contact owns a 2019 chevrolet equinox. The contact stated that the vehicle experienced unintended acceleration. The contact stated that while his wife was pulling into a parking space with her foot on the brake pedal, the vehicle accelerated without warning as a result, the driver crashed into a parked vehicle. The driver did not sustained injuries. A police report was filed. The vehicle was towed to turnersville automall, 3400 nj-42, turnersville, nj 08012, but was not diagnosed or repaired. The manufacturer was made aware of the failure an open a case. The failure mileage was approximately 15,000. |
| Category | Steering |
| Date | Nov 08, 2020 |
| State | MI |
| Description | Vehicle violently swerving while driving. Have made multiple complaints to gm, has been serviced seven times for this same issue. Gm refuses to repair or acknowledge problem. Vehicle violently swerves out of lane into shoulder/ oncoming traffic. Have to fight steering to get it back into lane. |
| Category | Electrical System, Engine, Exterior Lighting |
| Date | Oct 30, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2019 chevrolet equinox. The contact stated that the headlights, the engine, and the electrical system failed to operate as designed. The contact stated that the low beam and high beam headlights were aimed incorrectly. The failure to illuminate the roadway properly caused a driving hazard while driving in low light conditions. The contact was also concerned that after starting the vehicle and walking away with the keyfob, the vehicle shut-off independently. The vhicle was taken to dyer chevrolet (4200 south us highway 1 fort pierce, florida, 34982, (772)-461-4800) to be diagnosed. The contact was informed that the headlights were not adjustable. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the vehicle operated as designed. The failure mileage was 10,300. |
| Category | Engine |
| Date | Sep 27, 2020 |
| State | WI |
| Description | While vehicle is coming to a hard stop or occasionally while making a right turn, there is a loud noise heard from the engine area. Service center indicated this is a known issue with the vehicle but it was not covered under warranty. The condition has existed since I purchased the vehicle. Service center indicated the noise heard is due to the turbo unit hitting the radiator and special tape could be applied to damped or eliminate the noise. The repair was 0. Bulletin 19-na-098 was referenced from chevy. |
| Category | Fuel/propulsion System |
| Date | Sep 27, 2020 |
| State | NE |
| Description | Unknown, but may be the fuel tank itself or the wiring is my guess. I fear whatever is wrong could be effecting the engine. On april 12, 2020 my car didn't fill all the way up with gas. There was a little bit left that needed filling. I was curious why & sent a picture to my mom. The car seemed to be working fine until july 2019. Upon filling it with gas, the pump kept shutting off on me. I took it into the auto repair shop twice (july & august) to have it fixed for the same issue so far & they still haven't been able to fix it. The problem got progressively worse, and after the first visit in july, my car would not fill with gas at all anymore during the second time filling it up. I had to borrow a rental from the auto shop while they tried to fix it for the second time. I eventually got my car back, and when I tried filling it up with gas on the same day I got my car back, it displayed the same issue. The pump kept shutting off on me. Now, my vehicle is doing a weird surging forward motion when I'm barely pressing on the gas. |
| Category | Fuel/propulsion System |
| Date | Sep 27, 2020 |
| State | NE |
| Description | Unknown, but may be the fuel tank itself or the wiring is my guess. I fear whatever is wrong could be effecting the engine. On april 12, 2020 my car didn't fill all the way up with gas. There was a little bit left that needed filling. I was curious why & sent a picture to my mom. The car seemed to be working fine until july 2020. Upon filling it with gas, the pump kept shutting off on me. I took it into the auto repair shop twice (july & august) to have it fixed for the same issue so far & they still haven't been able to fix it. The problem got progressively worse, and after the first visit in july, my car would not fill with gas at all anymore during the second time filling it up. I had to borrow a rental from the auto shop while they tried to fix it for the second time. I eventually got my car back, and when I tried filling it up with gas on the same day I got my car back, it displayed the same issue. The pump kept shutting off on me. Now, my vehicle is doing a weird surging forward motion when I'm barely pressing on the gas. |
| Category | Engine, Unknown Or Other, Vehicle Speed Control |
| Date | Sep 22, 2020 |
| State | GA |
| Description | Once I have warmed the car and put it in motion whether in reverse or forward as I slow down to come to a stop light or yield the car either starts to die or dies completely. I can try to push the drivers pedal and sometimes it will crank back up and continue in motion and sometimes, in the middle of traffic I might have to put on the brake, put it in park and start it all over again. This is very scary, very dangerous!!! Doesn't matter the type of road I am on. I was told this is a normal thing for this vehicle, but this is hard for me to believe that a car is made to go dead at a moments notice in traffic. |
| Category | Unknown Or Other |
| Date | Jul 31, 2020 |
| State | WA |
| Description | Two weeks after I purchased the brand new car it started acting up making loud screeching noises, and turning off on its own. The dealership said their was nothing wrong with it. Toom it in 4 times and yet nothing was wrong with the car according to them it was me. Finally they had to tow the car because it turned off on me good thing I was barely leaving my home and it's now been 8 months and nothing has been done to fix the car it's just sitting at the dealership because they can't figure out why it turns off on it's own. They denied me a rental car because the car was deemed safe but yet the car has turned off on them but still it is safe. I don't know what to do or who to ask for help but neitjer gm nor chevrolet want to solve this. They say it's a buy back but yet no one is willing to give me any other information. |
| Category | Electronic Stability Control, Engine, Vehicle Speed Control |
| Date | Jul 30, 2020 |
| State | IL |
| Description | While in motion the car randomly and quickly decelerates and will not allow you to accelerate. Phillips chevrolet has attempted to repair the car citing engine power reduction,transmission, stabilatrak and non verifiable issues over a 2 month period. Within that 2 month period, may 18, 2020 to july 24, 2020, there were 7 attempts to repair the car. All 7 attempts were unsuccessful. Between june 22, 2020 and july 30, 2020 there were more than 20 telephone calls placed between general motors and I, regarding this vehicle and it's engine, transmission and non-verifiable issues. General motors and phillips chevrolet are refusing to acknowledge that the car is a lemon. There are currently a little over 8,500 miles on the car and I am in fear of my life each time I enter the car and I have made phillips chevrolet and general motors aware of this issue. This is my second nhtsa report. The initial nhtsa report is 302587, was filed on june 22, 2020. Phillips chevrolet and general motors are refusing to provide me with a safe vehicle to travel in despite 7 service visits with phillips chevrolet, and more than 20 telephone interactions with general motors. There a more reports but your system will only allow me five documents, |
| Category | Seat Belts |
| Date | Jun 22, 2020 |
| State | AZ |
| Description | Tl* the contact owns a 2019 chevrolet equinox. The contact stated that the front driver's side seat belt failed to latch securely in the buckle without warning. The vehicle was taken to bradley chevrolet (711 n lake havasu ave, lake havasu city, az 86403, (928) 855-0577), to be diagnosed. The contact was informed that the door lock mechanism needed to be replaced however, the parts needed to repair the vehicle was on back order. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The failure mileage was 23,000. |
| Category | Engine, Unknown Or Other |
| Date | Jun 05, 2020 |
| State | FL |
| Description | When the vehicle is in motion an intermittent foul chemical type odor emits into the car through all of the a/c vents. I have been in contact with the general motors customer assistance, my dealership service department and the bbb autoline whom are all aware that there is a problem with the vehicle stated in a technical service bulletin and in a recall for the issue but gm states there is no repair to completely eliminate the condition at this time. After 4 service repair attempts and a final repair attempt, the problem is still occurring, in which gm, dealership service departments and bbb autoline are aware as well. This nauseating odor is a chemical type pollution emitting into the vehicle cabin that presents a health concern and safety hazard for myself and all other occupants while inside the vehicle. The odor is so potent that it adversely affects my ability to safely control the vehicle while in motion. The impure ac is nauseating and takes my focus off of the road and into an immediate panic to find a way to get the contaminated air out of the vehicle as quickly as possible. This problem/defect with the vehicle creates an unsafe and unhealthy condition. The component/part causing the problem is unknown by all parties. Tsb: pit2726. Gm recall:n192271200. *tr |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | May 17, 2020 |
| State | NY |
| Description | While driving home from work at 9:30 pm on a state highway, my 17 year old son hit a deer on the front passenger side of the car. The airbags deployed and he slowed down and pulled over and smelled smoke. He got out of the car and saw flames. He immediately called 911 and his mother. The car was on fire and burned until fire company got there and put the fire out. Most of the passenger side of the car under the hood was destroyed. The car was a total loss. My concern is that car should never have caught on fire. My son is lucky he could get out of the car. He was shaken up and got whiplash from the impact but seems to be ok. However, my brand new 2019 equinox is not ok. I can tell you, if the car hadn't started on fire, structurally, there wasn't a ton of damage. It could have easily been repaired. I would like to know how this happened? |
| Category | Electrical System, Engine |
| Date | May 14, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2019 chevrolet equinox. The contact stated that while driving, there was an abnormal chemical odor inside of the vehicle, coming through the air vents while the air conditioner was activated. The failure was present after the auto fuel shut off was activated and the vehicle restarted. The vehicle was taken to preston hood chevrolet located at 212 sw hollywood blvd, fort walton beach, fl (850) 664-7000, however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure, but offered no assistance. The failure mileage was 600. |
| Category | Engine, Fuel/propulsion System |
| Date | May 13, 2020 |
| State | CA |
| Description | I have 33k miles on the vehicle and when driving the car feels as if it wants to shut down. A few recent drives, on city street, I've been feeling the car struggling to accelerate causing a jerking forward motion. Another issue I have is I recently had to put air in my right rear tire, when I plugged my tire inflator in the electric socket and turned the power on, the car sounded like it was struggling to stay on and the engine was becoming increasingly noisier. I proceeded to put air in my tire and the right break light began flashing, only the right brake light. I had used my tire inflator in the past on same vehicle about a year ago and had zero issues. I also received notification from onstar today, 5/13/20 that the system had detected a fuel emissions issue and then my engine light turned on. *tr |
| Category | Power Train |
| Date | Mar 28, 2020 |
| State | RI |
| Description | I'll be driving very lightly and about 25mph when it wants to ship it surges. I still have the same pressure in the gas pedal. I seen it get stuck at down shifting a few times when going down a hill. It has lunged almost too one time. I brought it to the dealer they test drive it, had no codes was told it was normal. I been driving cvts for a decade now and I know this is not that soni sort of bought it. I think the transmission shouldn't do this. |
| Category | Power Train |
| Date | Mar 18, 2020 |
| State | FL |
| Description | Transmission shudders while driving at low rpm. Intermittent hard or rough shifting. This happens usually at speeds around 45 mph it has a shudder and slight surge. Another incident while stopped, foot on the brake the vehicle lunged forward. |
| Category | Engine, Service Brakes |
| Date | Mar 15, 2020 |
| State | FL |
| Description | I was driving about 45 mph and I heard a noise. Engine said speed reduce. When I went to brake the car hard no power brake and was very difficult to stop. It can not be drive because I have no brakes |
| Category | Equipment:electrical:radio/tape Deck/cd Etc. |
| Date | Mar 03, 2020 |
| State | OH |
| Description | 2019 chevrolet equinox. Consumer writes in regards to radio malfunction. *ld the consumer stated the radio powers on automatically when starting the vehicle, after being powered off. The radio was replaced the failure persisted. *js |
| Category | Steering |
| Date | Feb 26, 2020 |
| State | MI |
| Description | Car steers itself. Steering wheel jerks itself to left or right randomly while driving, usually enough to cause minor control of the steering of my equinox. This happens more often on highway and higher speed roads. When going around curves in the road / highway, vehicle will not straighten out when out of curve. This has caused me to drive off of the road into gravel shoulder and nearly sideswipe other vehicles both next to me and drive into oncoming traffic. No accidents have been caused as of yet, but many near misses. This issue has been going on since september. I made chevrolet aware of the issue through a repair attempt. It has been serviced three times for this issue and I have opened a case with the bbb. Chevrolet has not fixed the problem, replaced the vehicle, or acknowledged the problem. I have made it clear through extensive conversations with the general motors business resource center that is dealing with my bbb case that my life is in danger every time I drive this vehicle and they simply do not care. Regardless of my three repair attempts for the same issue, nobody at gm cares about my safety. When I bring it up, I have been told 'don't drive it if you don't feel safe in it' as if I can simply walk to work, appointments, etc. General motors does not care about the safety and safety concerns of their customers. It has been 129 days since I initially brought up this safety issue and general motors is doing nothing about it. The vehicle is still in use daily, still having the same issue. Documentation of repair attempts and bbb paperwork available upon request. *js |
| Category | Electrical System, Electronic Stability Control, Power Train |
| Date | Jan 28, 2020 |
| State | WA |
| Description | Purchased new car on september 7 2019. Started having car issues on 9/25/2019 took car in on 9/27/2019. Car was making loud screeching noises, brake pedal would get hard. Was hard to break. When reversing screeching noise would get louder and louder. Was told by a chevrolet technician car was fine it was because it was new. Took car in once again on 12/26/2019 vehicle would randomly not turn on, brake pedal would get hard, car would screech. Came to the point were I was scared to take the car to the grocery store because I was unsure on whether the car would randomly not start. Inform chevrolet of everett and was told it was 3 bolts, and was given the car back. Took car to california after the dealer told me car was completely safe. 1/14/2020 car was towed to dealership because it would not turn on. Called chevrolet they said they do not know what is wrong with the car. They do not understand why it turns off and why it won't turn on. Called gm motors they said they are unable to help but I can start a case in which I did. Went to chevrolet on 1/24/2020 they said they have no idea on why the vehicle is having starting problems, tried making me take the vehicle home knowing it is unsafe because they can't fix it. Car has been sitting in shop now for 14 days and no one has information on how to help me, nor has anyone contacted me, I have calling records on how many calls I've made to gm motors trying to get a hold of anyone who can help me but they always state no one is available to help me. Gm motors also did 'advice'me to not seek any legal help if I wanted to be helped. |
| Category | Electrical System, Service Brakes, Vehicle Speed Control |
| Date | Jan 25, 2020 |
| State | OH |
| Description | The electronic speed control suddenly stopped working and no longer functions. The automatic stop feature causes the vehicle to lurch forward suddenly when you press the gas peddle following a stop. The dynamic braking suddenly engages while driving at highway speeds on the interstate and there are no other vehicles or obstructions in the area. |
| Category | Air Bags |
| Date | Jan 22, 2020 |
| State | MI |
| Description | The front of my vehicle was impacted by heavy snow/slush thrown from a snowplow moving westbound on a city street at an estimated speed of 40 mph. My vehicle was moving eastbound at about 35 mph. The front grill of my vehicle was damaged and the front bumper was pushed out of place. I think the airbag should have deployed? |
| Category | Service Brakes |
| Date | Jan 22, 2020 |
| State | MA |
| Description | When rear e- brakes are wet they lock up and make a loud sound. This happens after a hard rain or if you go thru the car wash with the under carriage option and release the e-brake after parking. |
| Category | Electrical System, Fuel/propulsion System |
| Date | Jan 07, 2020 |
| State | NY |
| Description | Vehicle lost all power while pulling into a 4 way main road. Vehicle emergency lights/flashers did not work. Complete electrical failure. Car was stalled in active traffic lane during night time hours. Vehicle was towed into dealer for full diagnostic review- no issue was found with vehicle, although several eec test codes were detected- p0627, p0629, p01400, u18a2, u1524 and u18b4+71- most codes having to do with fuel pump/emission issues. Owner of vehicle considers this a serious issue as car stalled at night, in a heavy traffic area with no lighting or emergency flashers working to provide protection from on-coming traffic. Emergency personnel were called to assist. |
| Category | Fuel/propulsion System |
| Date | Dec 29, 2019 |
| State | NJ |
| Description | There is a fuel link that appears to be coming from where the fuel tank the leak was found when I park the car and let it site for a few hours. A strong fuel smell and a wet spot on the pavement under the fuel tank. I have smelled the gasoline previously but didn't notic the leak until I had something to unload from my trunk. |
| Category | Engine |
| Date | Dec 16, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 chevrolet equinox. While driving 25 mph, the vehicle backfired and the check engine warning indicator illuminated, which meant there was reduced power. The failure recurred three times. The vehicle was taken to cape coral chrysler dodge jeep ram (2200 ne pine island rd, cape coral, fl 33909) where it was diagnosed that the turbo needed to be replaced. The vehicle was repaired; however, the failure recurred with a burning plastic odor. The vehicle was taken back to the dealer where it was diagnosed a second time that the turbo needed to be replaced. The vehicle was later taken to roger dean chevrolet (101 sw pine island rd, cape coral, fl 33991, (239) 74-3326) where it was diagnosed that the turbo failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000. |
| Category | Vehicle Speed Control |
| Date | Dec 13, 2019 |
| State | TN |
| Description | Tl* the contact owns a 2019 chevrolet equinox. While driving approximately 50 mph or higher with the adaptive cruise control engaged, the vehicle suddenly made a dinging noise and decelerated. The contact had to wait approximately two minutes before the vehicle returned to normal. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 11,345. |
| Category | Unknown Or Other |
| Date | Dec 07, 2019 |
| State | WI |
| Description | While driving my vehicle from work to home, the controls on my steering wheel for my stereo stopped working. The volume started going up and down and the channels started changing. I turned my radio off and back on and it immediately continued. I called onstar and asked them if they could determine if anyone was remotely controlling my radio and she told me that they had no way to determine that and I would have to contact my dealer. I disconnected my phone from my car, turned off the wifi and bluetooth settings on my phone and the vehicle and continued driving home. The volume changed a few more times and when I got home I shut my car off. I had to drive it again about 15 minutes later but nothing happened that time. I drove about 20 miles while dealing with the radio going crazy the whole time. |
| Category | Engine |
| Date | Nov 12, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 chevrolet equinox. While driving 55 mph, the contact heard a loud abnormal noise. The contact mentioned that the vehicle jerked violently and the power reduced and check engine indicators illuminated. The vehicle was pulled over and the contact noticed that the turbo hose was disconnected from the engine. The vehicle was taken to grieco chevrolet of fort lauderdale (1300 n federal hwy, fort lauderdale, fl 33304, (954) 607-4358) where the contact was informed that the faster needed to be replaced in the engine. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000. |
| Category | Electrical System:wiring, Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Nov 06, 2019 |
| State | IA |
| Description | Tl* the contact owns a 2019 chevrolet equinox. While driving approximately 65 mph, the adaptive cruise control shut off and the "adaptive cruise control not available" indicator illuminated. The failure recurred several times. The vehicle was taken to dunlap motors (866-715-7154, located at 520 1st street east, independence, ia 50644) where the computer system was reprogrammed. The failure recurred and the vehicle was taken back to the same dealer who reprogrammed the computer again. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000. *pm consumer states each time failure occurred no cars were ahead of them but the vehicle would brake abruptly. On 12/17/19 a monitor was placed in vehicle by the manufacturer, but they have not heard anything back about it. Consumer states that they have also experienced issues with the phone, radio and rear defroster. This leads them to think that something is wrong with the wiring in the vehicle. *dl |
| Category | Seats |
| Date | Oct 23, 2019 |
| State | MI |
| Description | The 2019 equinox has a head rest that pushes your head forward and down making it difficult to see the road. |
| Category | Engine |
| Date | Oct 15, 2019 |
| State | NY |
| Description | Our college age daughter had a potentially dangerous problem recently involving her brand new 2019 chevy equinox losing power in the middle of traffic on the expressway! She called me crying and frantic saying that a tractor-trailer was right behind her when this happened. She managed to pull over to an exit and park in a nearby plaza parking lot. When I got there and drove the car the tach was up over 2,000 rpm's but the car was only going about 15 mph! I decided it was unsafe to drive so we had it flatbedded to the dealership where we leased the vehicle. There an experienced tech opened the hood and showed us exactly what the problem was. He said the hose from the turbo-charger had come loose! And that without that hooked up to the engine, the engine would have lost about 80% of its power! We were really upset that this happened on a brand new equinox with only 500 miles on it! Our daughter could have been killed! |
| Category | Engine |
| Date | Oct 04, 2019 |
| State | TN |
| Description | For unknown reasons vehicle caught fire. Vehicle was parked in a motel gravel parking lot for about 10 hours after having been driven for about 7 hours. Engine compartment was completely consumed by the fire before being put out by fire department. |
| Category | Engine |
| Date | Sep 28, 2019 |
| State | OH |
| Description | 8/23/19 I bought a new, 2019 equinox premier. On 9/19/19 traveling 70 mph on interstate 70 near columbus, oh, car made loud bang, shook, and went to reduced power mode. Car behind us was able to quickly change lanes avoiding a crash. Towed to wyler chevrolet, told car had a recall notice regarding charge cooler hose. We were never notified of recall. Wyler told us it's fixed so we continued trip to pittsburgh. 9/22/19 same thing happened. This time towed to classic chevrolet in pittsburgh, they knew nothing about the recall but found it on gm website, printed the necessary repair information, 9/23/19 told us car had a guaranteed fix. 9/24/19, driving 70 mph in pittsburgh rush hour traffic, bang, shaking car, reduced power mode. Onstar told us to drive to crevilli chevrolet in pittsburgh. Mychevrolet told us they would pay for a rental so we could return to cincinnati and tow the car to our dealer joseph chevrolet in cincinnati. 9/28/19 car is still sitting where we parked it at crevilli in pittsburgh. We have a case number and advisor. Unfortunately we know nothing as they won't return phone calls and have no documentation that they will pay for rental car. We are fl residents and have to be in flfor medical appointments by 10/7/19 however our brand new car is in pittsburgh. Internet search reveals numerous stories regarding same scenario while driving 2019 equinox. Unbelieveable that chevrolet is allowed to continue selling these defective vehicles putting drivers in harms way. All who have posted online complain about terrible gm customer service. My wife and I are 73, on a fixed income, and this stress is taking a toll on our health. Financially we are making payments on a vehicle that can't be driven and is sitting in pittsburgh. What are we to do? No on will tell us the status of our case. |
| Category | Engine |
| Date | Sep 13, 2019 |
| State | NC |
| Description | Was driving the vehicle home one evening. Hit the acceleration pedal like normal, and I heard a loud 'pop' or 'thunk' under the hood. Thought it was really bad wheel hop or something. Right after that the cel came on, and the vehicle went into 'low power' mode. Was able to drive it back home slowly. Had it towed to dealer, said a hose to the turbo came off. Took a few days to fix. Picked it up from the dealer, got out of the parking lot. Made it maybe a few hundred feet, and the same exact thing happened. Drove it right back to dealer. They were able to quickly order part and fix it again within a day, this time replacing the clip and the hose. Driven the car pretty hard to make sure it will hold. It has so far and hopefully will continue to do so. This is obviously a serious issue with this particular model, as there are a ton of reports here about the exact same scenario. |
| Category | Engine |
| Date | Sep 12, 2019 |
| State | OH |
| Description | 2019 chevy equinox turbo hose blew off. The retaining clip failed to properly hold hose in place. The hose blew completely off making a loud noise. The vehicle then immediately went into low power mode. All acceleration was gone. Loss of power created the rpm's to increase while going up hill the engine struggling to climb.. The vehicle lost speed all the way up the hill. The turbo was useless at this point. Very unsafe to suddenly lose that much power to yoour vehicle. Gm has to find a solution to this problem. My local dealer is not very helpful. |
| Category | Engine |
| Date | Sep 07, 2019 |
| State | CA |
| Description | On june 28 we were traveling from northern california to southern calif. When going up a steep incline, I heard a popping sound coming from the engine. Immediately, lost power, check engine light came on, with a message "reduced power". At the time, car was virtually brand new, with only 1335 miles we were in a fairly remote area, so I pulled off the interstate, and called for a tow to nearest chevrolet dealer (37 miles away). Dealer was already closed, it was 9 pm. Left car overnight at dealer, and contacted them next day. Dealer service dept. Stated it was a "throttle body pipe that popped off, and it would take a few days foe fix, and replacement part. We were 400 miles away from home, dealer did arrange for rental car to go back home with. Repair took nearly 2 weeks. When notified that car was ready, I drove back down to valencia, calif. From sacramento area to bring car home. I went 2 blocks, and check engine light immediately appeared, returned to dealer, and the installed some sort of clamp, as a fix, and was told all is now ok. I proceeded home, going up the same incline 35 miles later, and same problem occurs, lost power, check engine light,with reduced power message. Was towed back to same dealer again. Service manager explained this was a common problem in equinox model, that gm has no good answer for. Again, diagnosis was "intake pipe popping off throttle body". Again, it took 2 weeks to replace intake pipe and throttle body. After repairs, I'm still noticing that acceleration is somewhat choppy , and not smooth. I still am not happy, and intend to have my local dealer, address this problem, that I'm starting to see, is a widespread gm chevrolet problem. |
| Category | Service Brakes |
| Date | Sep 04, 2019 |
| State | IA |
| Description | While driving along with the cruise control set at 70 mi/hr on a clear day with no other cars within 500 ft., except for one on the inside lane behind us, the brakes suddenly came on hard and only released after it slowed the car down to 60 mi/hr. The red led's did not come on and the driver's seat did not vibrate. The service advisor I spoke with said he drove a 2019 equinox to omaha and had the same thing happen. He thought I may have hit a bug that caused it, but the camera lens was clear. I was traveling straight on highway #63 south of rochester, mn. When it happened. |
| Category | Engine, Power Train |
| Date | Aug 30, 2019 |
| State | CA |
| Description | Car would start bucking, stuttering and jerking. This occurred three times. A/c compressor froze, had to be rebuilt. Almost got rear ended twice. The dealer could find no problem on the last two times. This happened on city streets while in motion and from a stop. |
| Category | Engine |
| Date | Aug 17, 2019 |
| State | FL |
| Description | I was driving on the highway at 70 mph when I heard a loud bang. The vehicle immediately loss engine power and began 'sputtering.' the reduces engine power warning came on and the check engine light. I was able to safely make it off the interstate before the car completely stalled/quit. I have to have the vehicle towed and pushed into the service bay. I was told the intake valve was damaged and came loose. This could have been a very dangerous even fatal situation if theirs had been a car tailgating me. |
| Category | Engine |
| Date | Aug 13, 2019 |
| State | NY |
| Description | On may 18th 2019 while accelerating from 45 to 65 mph to enter onto a freeway, heard/felt loud pop from engine, lost power warning lights appeared "reduced power". Contacted on star, noted the problem drove to dealer 8 miles away, diagnosed as plastic clamp on hose from turbo charger broke. Equinox had 732 miles on it, in shop for 14 days waiting for fix. Metal clamp added to re-enforce the plastic clamp, dealer stated new hose ordered as still defect in the plastic coupling. August 7th, back at the dealer to install new tube for turbo charger. August 13th driving 45mph, accelerated lightly maybe from 1600 rpm up to 2500 rpm, felt/heard pop from bottom of engine same warning of reduced power. Same issue as before, different part of the tub from engine to turbo charger. This is a defect in engineering, need nhtsa to step up, order gm to fix this properly. No longer trust this vehicle. Still summer here, will be very unsettled during the winter when temps can stay below 20 degrees for weeks or colder how a plastic tube will react to the cold in a hot engine compartment. Nhtsa needs to act now before this causes accidents with injuries or death because of negligence on the part of gm and those engineers that designed this weak system. This what a government agency is supposed to do, protect the consumers. We purchased a new vehicle to drive not be worried if it will get us safely to where we need to go! |
| Category | Unknown Or Other |
| Date | Jul 31, 2019 |
| State | NM |
| Description | At seemingly random times the vehicle's cameras stop working. When this happens and the vehicle is in reverse gear, a blue screen with the message ' service rear vision system' appears. I have taken the vehicle back to the dealer, but the problem has not occurred while there. I consider this problem a safety hazard. None of the cameras function when this problem occurs. I do not know if it impacts other safety features on the vehicle. This problem occurs when the vehicle is stationary or moving slowly forwards or backwards. |
| Category | Unknown Or Other |
| Date | Jul 29, 2019 |
| State | MI |
| Description | In a 2019 equinox with driver packages I and ii installed, having a bike rack installed on the factory installed hitch, rear cross traffic and forward and rear assist safety options are disabled. Chevrolet service claims that the vehicle is not equiped with front park assist, even though it is included in driver package ii. The user manual does not explicityly state that these safety features are disabled if a bike rack is installed. It seems illogical that a bike rack would disable the sensors on the front and sides of the car. This is a major safety issue... To disable key safety features, just because there is a bike rack installed. Gm should be more explicit and warn its customers of this safety failure. |
| Category | Engine |
| Date | Jul 25, 2019 |
| State | IN |
| Description | While driving at freeway speeds, there was a loud pop sound and then the engine went into reduced power mode & the check engine light came on. Dealer states that it is the charge cooler air tube that becomes detached from throttle body. Multiple service writers have stated there is no official fix from gm. Two dealers have claimed to "fix" my issue, but it went into the shop again today for the fourth time for the same issue. First occurrence was at 149 miles. Next three were between 7500-8200 miles. The car has been at the dealerships three times the last 6 days. |
| Category | Engine |
| Date | Jul 25, 2019 |
| State | CA |
| Description | Purchased 2019 equinox had 957 miles on it when "check engine" light appeared. Took it into dealership and they said code was p0442 evap small leak. They found purge tube not seated fully. Prior to driving it into dealership we smelt gas fumes in the interior cabin. 23 days later "check engine" light appeared at 1426 miles. Heard loud pop coming from rear of car. Again gas fumes can be smelt in the interior cabin. Dealership said code p0442 again but it was from the evap canister "o" ring failure. This emission system seems faulty as it is a sealed unit but smelling gas fumes in the interior is not safe at all. |
| Category | Electrical System |
| Date | Jul 23, 2019 |
| State | OH |
| Description | The infotainment in the vehicle does not work properly. It is hit or miss. Either it will work and I will not see any issues or it wont work. The sound will not work which then does not allow for the turn signal noise to work. The ac fan is not showing on when it is. The software on this device is very glitchy. |
| Category | Electrical System |
| Date | Jul 21, 2019 |
| State | WY |
| Description | In my vehicle owner's manual (part no. 84134729 b), there is an error on page 352 which misidentifies the positive and negative terminals of a battery used for jump starting. Under the subtitle, jump starting - north america, the terminals noted as (3) and (4) should be (4) and (3). |
| Category | Unknown Or Other |
| Date | Jul 20, 2019 |
| State | NC |
| Description | Excessive vibration interior when rear windows are open and driving at a speed of 55mph. Does not take off smoothly when stopped or slowed for traffic. I have been to dealership for air leaks in interior and no improvement was made. |
| Category | Engine, Vehicle Speed Control |
| Date | Jul 15, 2019 |
| State | PA |
| Description | While on vacation traveling on 81s in va & doing 70 mph on the 3-lane hwy., without a warning a power reduction message appeared on the dash; then the check engine light came on. Our vehicle went from 70 mph (posted speed) to 40 mph. In a matter of seconds. We had a tractor trailer pushing us & a car passing us on the left. Had it not been for the fast reactions of my husband and help from the man above, we would now be 6' under. After shaking & gaining our wits, we consulted the vehicle handbook to check on a possible reason for the power reduction & how to proceed. This accident would have been logged as driver error, when actually it was vehicle malfunction. We left the vehicle in va at a chev dealership on monday & they advise it would be 4 days until they could work on the unit. We agreed to pick it up friday on our return trip to pa. The dealership called thurs. Morning to advise it was ready. We had to request paperwork showing that it was worked on & that they found no issues with it, but that the check engine light went out. Upon arriving home, we took the unit to our local dealership and while the unit did not register a code in the computer a mechanic did find---5242 vehicle has a u0100 lost communication with the ecu--checked communication with the pcm, tcm & bcm---no poor connections found at this time. The dealership drove the vehicle for two weeks, but could not duplicate the issue. It is with much trepidation that we must now drive this vehicle for 3 yrs. Until our lease is up and will not be able to allow passengers in it for fear of this happening again and taking their lives too. We have read five reasons for the 2019 equinox to experience a power reduction, but none of them fit what we experienced. We would like to suggest further testing & investigation into this matter. Our unit had 4,785 miles on it when this incident happened. |
| Category | Unknown Or Other |
| Date | Jul 14, 2019 |
| State | NM |
| Description | Cameras do not work part of time. Backup camera shows blue screen when not working and says service rear vision system. Forward cameras only show blue screen. By time vehicle is at dealer cameras are working and nothing shows a problem. Nothing specific makes the problem happen and nothing specific makes it go away. The problem is random, but significantly reduces situational awareness. |
| Category | Engine |
| Date | Jul 12, 2019 |
| State | IL |
| Description | Bought the car with 3 miles on it. Has less than 80 miles on it now. It's in the shop parts are backordered to fix a turbo hose connector problem. We have owned this car less than 24 hours before returning to the dealer for repairs. The car was going roughly 35mph. When check engine light appeared and power alert came on onstar also sent an alert that the car had the check engine light and advised to take to the dealer within 24 hours. |
| Category | Electrical System:wiring, Engine |
| Date | Jul 09, 2019 |
| State | IL |
| Description | Tl* the contact owns a 2019 chevrolet equinox. While driving 30 mph, the vehicle stalled and restarted after forty minutes. Afterwards, the speed would not exceed 5 mph and the check engine warning indicator illuminated. The vehicle was taken to chevrolet of homewood (18033 halsted st, homewood, il 60430, (708) 251-4692) where it was diagnosed that an unknown wire was burned out. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 5,938. |
| Category | Unknown Or Other |
| Date | Jul 07, 2019 |
| State | NC |
| Description | Excessive vibration in interior of vehicle when rear windows are down at speed of 55mph or more. Also does not take off smoothly when stopped or slowed for traffic. |
| Category | Engine |
| Date | Jul 05, 2019 |
| State | NJ |
| Description | Same issue as most of the other complaints. While driving on the highway about 60 mph we heard a loud pop. We thought we hit something in the middle of the road. The check engine light came on and the warning that we were losing power. We didn't see anything leaking and the manual said it was okay to drive with the warning light. Since it was late at night there were no open chevy dealers we nursed it home. The next morning we took it to the dealer we bought the car from and they knew what it was right away because they had someone come in the day before with the same issue, the clip that connects a hose to the throttle body popped off. They put the hose back on and but kept the vehicle so they could put a new clip on it. It's been two weeks and we are still waiting for the part to come in. The car is brand new, it has 2000 miles on it. |
| Category | Fuel/propulsion System |
| Date | Jul 02, 2019 |
| State | CA |
| Description | Purchased car on 06/27/2019. On 6/22/2019 while driving I heard a pop in the engine compartment. The vehicle had 400 miles. I lost power while driving. I took to a chevrolet dealership. Diagnosis was a clip on the fuel injector had broken. New fuel injector line had to be replaced. |
| Category | Engine |
| Date | Jul 01, 2019 |
| State | CA |
| Description | Hose clip that goes to turbocharger has popped off twice now. I currently have 3400 miles on it. I bought brand new in april 2019. The first time it happened was when I was on street traffic and I accelerated and heard a loud clunk noise. At first, I thought I got rear-ended. They had my car at the dealer for three weeks due to the part being back ordered. Got back and within the first 100 miles of driving, the same problem happened again, but this time I was on the freeway, which could have ended badly. I was also told at the dealer that this is a common problem. The problem is though, that a serious accident can occur over a dollar clip that is obviously an engineering flaw. |
| Category | Engine |
| Date | Jun 29, 2019 |
| State | MO |
| Description | The tube connecting the exhaust to the turbo has become disconnected not once, not twice, but three separate times while driving. The second time fixed was with a newly designed gm part specifically to eliminate the issue. Which clearly did not occur. Owned the vehicle a total of three months with 2260 miles all driven by myself and the vehicle has spent a month and more at the dealership for repairs. |
| Category | Engine, Unknown Or Other |
| Date | Jun 27, 2019 |
| State | MI |
| Description | I have a 2019 equinox that I bought with only 29 miles when purchased 5/22/19. Within the second week of driving the vehicle on the freeway I heard a popping noise and I then the a message came a cross the screen saying lising power from the engine! I was so scared on the freeway ! I have a new car, what could be the problem! The car reduced speed! I took it to george matick chevrolet . My car was in the shop for 2 days and they discovered it was the air tube had came off! My car was returned back to me after service. 2 weeks later while driving to indianapolis the tube popped 9ff again! I called on star they navigated me to the nearest dealership. The dealer connected the tube back and told me it was okay to drive , and showed me how to reconnect the tube if it came off again! This was so scary to be on the highway with a new car and things like this is happening! I no longer wants this vehicle! I get back to michigan takes it to the dealership now they have to order the part it will take a couple of days to get the part in. Ok the car is fixed again! 3 weeks later the same problem after a new tube was placed on the car 6/ 26 /19, the car is back at the dealership same problem plus now they have to change the throttle! I feel like I bought a nightmare!😡😭 |
| Category | Engine, Vehicle Speed Control |
| Date | Jun 21, 2019 |
| State | PA |
| Description | Traveling south on 81 in the far right lane, a triple lane highway. With heavy morning work traffic going 70 mph with an 18-wheeler pushing our vehicle & a car passing us on the left, our 2019 equinox dropped to 40 mph and a power reduction message appeared on the dash. The check engine light came on at the same time the speed dropped down 30 mph. It was by the grace of god that the 18-wheeler missed our vehicle and we were able to pull to the side of the road. My husband put the engine in park and revved the engine checking to see if the vehicle would take fuel. The power reduction light cleared off the screen, but the check engine light stayed on. We slowly traveled to a gas/comfort area (in woodstock, va) and read our vehicle handbook for possible reasons of power reduction---there were quite a few, but none that we could relate to. We stayed over night at a motel and monday (6/3/19) took our vehicle to the local chevrolet dealership. After being told they couldn't work on our vehicle until thursday, we had to continue our trip in a rental unit. We were contacted by the dealership on thursday (6/6/19) that our vehicle was ready for pickup. The unit threw no codes, but the check engine light did go out after their diagnostic check. We arranged to pick up our vehicle friday morning and drove it home with much trepidation. The unit was taken to our local chevrolet dealership, where it was purchased and they have been driving it to make the same mechanical defect occur; but to no avail. To face death once and survive, does not make one comfortable to drive the same vehicle. Had we died after being hit by the 18-wheeler, the fault would have gone to driver's error as one reads in many accidents in the news. |
| Category | Engine |
| Date | Jun 21, 2019 |
| State | FM |
| Description | Same as others the turnbo intake tube came off. They tried to repair it with the clip kit and that did not work. My car as been at the dealer since 6/1 waiting for a charge intake tube. No eta on status as its back ordered. |
| Category | Engine |
| Date | Jun 21, 2019 |
| State | FL |
| Description | Same as others charge intake tube issue. They tried to repair it with clips and that did not work. My car has been at the dealer since 6/1/19 with no eta on repair as the part is on back order. This happened while I was driving on the highway |
| Category | Engine |
| Date | Jun 18, 2019 |
| State | AR |
| Description | Turbo hose that connects to the throttle bottle pops off under acceleration, and engine loses power. This is an extreme safety issue. It happened two times on our trip home from purchasing the car brand new. |
| Category | Engine |
| Date | Jun 17, 2019 |
| State | CO |
| Description | I was returning home from a trip in the mountains and heard a popping sound from underneath the vehicle and the vehicle suddenly acceleration. Luckily I was near an exit off of the tollway within 3 miles of a chevy dealership. This could've been a really dangerous situation where is the rocky mountains. If this had happened during a steep graded incline, it could've been life-threatening. The vehicle was certainly would not have made it up the mountain and could have caused a rear end collision resulting in a deadly crash knocking the car over a guard rail. God forbid it would've been during the winter months with snow unless traction. The car only had 4500 miles on it. The dealer said they are aware of the problem and the repair part was on indefinite backoreder with gm. He cannot give me a date when the car would be repaired. |
| Category | Engine |
| Date | Jun 10, 2019 |
| State | MI |
| Description | The turbo cooler tube pops off when you accelerate. This causes the check engine light to come on and the vehicle to go into engine reduce power mode. Vehicle max speed will then be set to 45 - 55 miles an hour. I was able to push the tube back into place, it ran fine for another 100 miles than popped off again. I called my dealership and talked with the service person and he new exactly what I was talking about. He said there is a clamp service kit to fix. I asked him if there was a recall on this he said no it doesn't happen very often but they are aware of the issue. |
| Category | Engine |
| Date | Jun 06, 2019 |
| State | OH |
| Description | The duct from my turbo to the throttle body exploded while I was driving. Vehicle went to "reduced power mode". Speed was limited to 45 mph. This issue is according to the dealer a "known problem". Someone is going to get killed by this problem. Thank god I was on a local road not a freeway. The service dept. Has my car and said they didn't know when it could be fixed! I bought this lemon 2 weeks ago and it only has 340 miles on it. It is sitting at the dealership -- I don't have my new car. Dangerous situation! Also it has an idiotic auto stop feature that stops the engine at every stop sign. This cannot be turned off. When you remove your foot from the brake the engine starts and the car jumps forward. Another horrible situation. |
| Category | Engine, Power Train |
| Date | May 31, 2019 |
| State | FL |
| Description | Bought equinox with 9 miles o it on monday 05/27/2019 and on friday 5/31/2019 on the way home from going to dinner, with only 213 miles on the vehicle, the check engine light came on and the engine power is reduced warning light came on. Looked up the error code on line, because the owner's manual is not that easy. Code displayed could shut engine off at any time to prevent further damage. Thank god we were a 2 miles from home. |
| Category | Engine |
| Date | May 15, 2019 |
| State | MI |
| Description | After leaving the dealership to have them put on the plate, the check engine light came on. I drove it to a secure location so I could get someone to follow me back to the dealership for service. The car did not have full power. When I went to pull out of the secure location , I took my foot off the brake and the car stopped. I decided to have the car towed, the car had only 45 miles on it. I picked up the car from service, they reported that they removed and inspected the intake duct seal and retaining clip. Installed duct to throttle body and check duct locks into place, intake duct is secure. As I was driving home, the same thing happened again. The car was towed again, the car has 60 miles on it. I am waiting for a response from the dealer. Both times the rate of speed was around 45 - 50 mph. |
| Category | Electronic Stability Control |
| Date | May 10, 2019 |
| State | CT |
| Description | Service esc message came on twice my new 2019 chevy equinox premier( each time vehicle was stationary). I dismiss message each time so I can see the digital odometer when I drive, and take vehicle to my dealership (each time they don't document the problem). They said, each time, message has to be on for them to detect the problem. Is that true? |
| Category | Engine |
| Date | May 10, 2019 |
| State | OH |
| Description | The turbo cooler tube pops off when you accelerate. This causes the check engine light to come on and the vehicle to go into engine reduce power mode. Vehicle max speed will then be set to 55 miles an hour. Engine and engine compartment gets hot due to no proper cooling. I went to chevy dealer and they stated this is starting to become a known issue with no fix. Chevy snapped the tube back into place, but it popped off again. Dangerous when on highway and speed immediately reduces to 55 mph and also very bad on overheating the engine |
| Category | Engine |
| Date | May 08, 2019 |
| State | WV |
| Description | There is a major hose problem with this vehicle. While driving, a hose came loose on two different occasions that caused a warning message on the dash that said "engine power is reduced" and the vehicle would not go above 40 mph. This is extremely dangerous and I was just informed this is now happening all over the country and chevy will be issuing a recall. |
| Category | Power Train |
| Date | Apr 29, 2019 |
| State | WI |
| Description | Auto stop / start is going to get someone killed. Hesitation from brake to gas causes a whiplash effect to everyone in the vehicle. Also, pulling out in traffic is a total crap shoot as to weather the vehicle is going to start, hesitate or go at all. |
| Category | Visibility/wiper |
| Date | Apr 18, 2019 |
| State | FL |
| Description | Tl* the contact leases a 2019 chevrolet equinox. While driving various speeds, the passenger and driver side windows and side view mirrors had a shadow and white lines that obstructed the view. There were no warning indicators illuminated. The vehicle was taken to open road chevrolet (2675 us-22, union, nj 07083, (908) 686-2800) where it was diagnosed that the air conditioning vents were chrome and were reflecting off the mirrors. The manufacturer was contacted and provided case number: 9-5169987780. The manufacturer advised the contact to wrap the air conditioner vents in a non-reflective material. The contact stated that this was a design flaw and he should not be responsible for the repairs. The failure mileage was 2,800. *dt*jb |
| Category | Exterior Lighting |
| Date | Apr 12, 2019 |
| State | MI |
| Description | Am blinded by excessive brightness of backup camera display and cannot see right side mirror and cannot see pedestrians near right side of vehicle due to overly bright backup camera which has no dimming feature. |
| Category | Electrical System |
| Date | Mar 24, 2019 |
| State | IL |
| Description | The autostop feature turned the car off and did not turn on when I pressed the accelerator and I was in a intersection and I waited for ten minutes and it turned on again. The problem was with the computer which wasn't working. |
| Category | Vehicle Speed Control |
| Date | Mar 19, 2019 |
| State | KS |
| Description | While traveling on interstate at adaptive cruise control set at 72 a chevrolet traverse passed on the left at avery high speed as it passed my drivers door our equinox immediatley applied the brakes and rapidly slowed to 55mph when the traverse had passed our equinox resumed 72 mph |
| Category | Unknown Or Other |
| Date | Mar 14, 2019 |
| State | NY |
| Description | I found that this model car and other manufacturers with push to start and stop can be turned off in any gear and you can walk away from the car with out an alarm or any notification. I have seen cars roll when left on a slope. Key ignition cars don't let you remove the keys when the car is not in park. |
| Category | Exterior Lighting |
| Date | Mar 07, 2019 |
| State | IN |
| Description | The hid headlamps have poor output but at same time blind on coming drivers while driving this is a lt model drove the premier model they. Have a better head lamp |
| Category | Air Bags, Fuel/propulsion System, Service Brakes |
| Date | Mar 04, 2019 |
| State | MI |
| Description | Brakes failed causing vehicle to crash into fence when backing out of driveway. Vehicle was put into drive & without putting foot on gas pedal, vehicle accelerated and crashed through garage - thru front door & out the back of the garage. Filed complaint with central claims case (xxx) information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cw |
| Category | Electrical System, Fuel/propulsion System |
| Date | Feb 07, 2019 |
| State | FL |
| Description | The vechicle's engine shuts off while stopped for a very short time on roads in traffic. It can be a major highway, or interstate and even neighborhood roads. It can be hazardous as the vehicle takes a minute to start back up and get going. I had no idea this feature even existed, before I experienced it after purchasing. I am also experiencing problems with the tailgate/trunk locking. I lock the vehicle, and all doors lock except the trunk. I have only had the vehicle since dec 31,2018 and am very surprised to be experiencing these issues so soon. |
| Category | Engine |
| Date | Feb 06, 2019 |
| State | IL |
| Description | The auto stop engine feature has no control device to disable the feature. Auto engine stop causes the vehicle to lurch forward when restarting from the auto stop condition at traffic lights. I have also experienced hesitation of the restart condition when making a left turn at a busy interesection causing myself slight panic when trying to accelerate to complete the turn with oncoming traffic approaching. Very dangerous! This feature should be allowed to be turned off by the owner especially when driving in rush hour traffic. Safety is more important than fuel consumption. |
| Category | Fuel/propulsion System |
| Date | Jan 30, 2019 |
| State | PA |
| Description | Unable to disable auto stop engine function. Winshield defroster uses ac compressor to aid defroat of windshield which needs engine running to operate. When stopped at a light windshield steams up on the inside because of excess moisture in evaporator. |
| Category | Engine |
| Date | Jan 19, 2019 |
| State | PA |
| Description | The engine "auto stop" feature can have enough of a delay to allow the accelerator to be pressed as the engine starts causing it to lurch forward rather than accelerate smoothly. It also can cause a delay when pulling out into heavy traffic. There is currently no way to temporarily or permanently defeat the system on this gm model according to gm service department. Though I am sure it is operating as designed for certain owner driving styles and traffic conditions this can be a serious hazard. Car makers should be required to either disable the feature permanently by owner request or have a method for the owner to bypass the system. |
| Category | Electrical System, Engine |
| Date | Jan 07, 2019 |
| State | MI |
| Description | I am unable to gauge the time needed for the car to restart after "autostop" shuts the motor at a hard stop. This is dangerous for all drivers as even when lifting my foot from the brake the car does not move as it should in "drive." instead, placing my foot on the gas pedal is required. This causes unexpected delays in beginning to drive that could have severe and long lasting consequences. I do not at all feel safe in this vehicle. This happens both during city and highway driving, I. E. When sitting in traffic. Other manufacturers have a switch to deactivate "autostop." chevrolet does not. I believe a mandatory recall is required to remedy this clear safety over site. |
| Category | Engine |
| Date | Jan 03, 2019 |
| State | NJ |
| Description | The auto stop is a hazard. When pulling into traffic the car doesn't get to speed quick enough. |
| Category | Power Train |
| Date | Dec 29, 2018 |
| State | AZ |
| Description | The engine "auto stop" feature can have enough of a delay to allow the accelerator to be pressed as the engine starts causing it to lurch forward rather than accelerate smoothly. It also can cause a delay when pulling out into heavy traffic. There is currently no way to temporarily or permanently defeat the system on this gm model according to gm service department. Though I am sure it is operating as designed for certain owner driving styles and traffic conditions this can be a serious hazard. Car makers should be required to either disable the feature permanently by owner request or have a method for the owner to bypass the system. With less than 250 miles I have experienced 2 incidents of almost hitting the car in front of me from a stop and 1 of almost being hit pulling into heavy traffic from a stop. I see many other similar complaints and hope this can be addressed before someone is hurt or worse due to it. While stopped at a railroad crossing with auto stop the engine unexpectedly started as a/c compressor turned on causing the car to lurch forward toward the moving train. Almost a major near death issue. |
| Category | Engine |
| Date | Sep 26, 2018 |
| State | CT |
| Description | The engine "auto stop" feature can have enough delay to allow the accelerator to be pressed as the engine starts causing it to lurch forward rather than accelerate smoothly. It also can cause a delay when pulling out into heavy traffic. There is currently no way to temporarily or permanently defeat the system on this gm model according to gm service department. Though I am sure it is operating as designed for certain owner driving styles and traffic conditions this can be a serious hazard. Car makers should be required to either disable the feature permanently by owner request or have a method for the owner to bypass the system. With less than 250 miles I have experienced 2 incidents of almost hitting the car in front of me from a stop and 1 of almost being hit pulling into heavy traffic from a stop. I see many other similar complaints and hope this can be addressed before someone is hurt or worse due to it.. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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Sandra A
I’m on my 4th Chevy Equinox and I love them. Never had a problem with any until I got the 2019 Equinox Premier with the panoramic moonroof and after 2 years of no problems started having water leaking into the cargo area, it had approx 11000 miles on it. Took it to the dealer and they said the drainage tubes were clogged. They dried it out and it was fine until the next rainstorm. Again, water in the cargo area. Dealer said it was the drainage tubes again. Dried it out. Next rainstorm was heavy and this time not only was the cargo area flooded but so was the rugs in the back seat area and the controls for the moonroof wouldn’t work. This time the dealership said the only other thing it could be was the fin on the roof. I sold it back to the dealership and traded it in on a 2021 Equinox Premier with panoramic moonroof in August 2021. Here I am September 2022 and this Equinox with only 5400 miles on it and it’s back at the dealership for water in the cargo area which again flowed over into the backseat carpet area after 2 days of heavy rain and again the controls for the moonroof weren’t working. This time they’re telling me the drainage tray for the moonroof was clogged. I don’t have any trees near my driveway so I don’t know what it could be clogged with especially with only 5400 miles on it. Also, they’re currently telling me that warranty will cover cost of moonroof controls but not stripping the inside to dry it and find ymthe problem and it’s going to cost me $550. I’m waiting to hear back from my dealership on that because I insist there’s an issue with the car that Chevy should fix and I’m not paying. I love my dealership and the Equinox but I fear I may have to leave Chevy if they don’t take care of this problem. Unfortunately I bought this one while I leased the others. Now I’m stuck with a car that may be full of water everytime we have a heavy rainstorm.
purchased 2019 equinox brand new 12/2019 by 4/20 driver side mirror was warped. took car in and was fixed. 9/20, the same thing happened. took back car dealer fixed it. 10/21 the same thing. Now 6/2022 not only is the same thing happening, but the rear wiper and the antenna case as well. Radio display has lines going thru it and turns black. Dealer kept car 3 days, wiper case nor antenna case was replaced. the work order said other wise. Advise tech about
this they will take care of it when parts come in…NOT HAPPY..
I have a 2019 Chevrolet Equinox AWD 2LT with the 2.0 Turbo Engine. I bought this SUV new in Jan 2019 and have not had any troubles with anything on the car. As far as gas mileage I’ve gotten 36mpg on the Flat Interstate with cruise control on (70 miles per hour). The only thing I don’t like is that the 2.0 liter engine requires Premium fuel.
I owed a 2019 Chevy Equinox which I loved until I turned into my driveway and my car accelerated and I ran into my new house. In addition that same week an Equinox accelerated and ran into a house/driveway in Front Royal Va My Equinox was totaled and my house is badly damaged, my husband called Chevy and was told there is no problems, then I researched to find out that other owners had same problem. It needs to be fixed before someone dies
I have a 2019 equinox and for the past few months I have had the head unit shut off on me while driving down the road, the head unit stay on after I shut the car off and open my door, now it starts bucking when I turn it on and have my foot firmly pressed on the brake. On 15,000 miles on it.
I had taken it into get serviced for the head unit and was told it was the cord I was using (not a genuine apple cord). It was malfunctioning the unit. This last time it shut off or wouldn’t turn off while the car was off and the door opened, I had nothing plugged in.
I was told to stay away from this model and kind of mad I didn’t listen!
I just recently bought a 2019 Chevy Equinox. I have similar issues with the radio and occasionally when someone calls me and I hit the answer button on the screen nothing happens and it just keeps ringing and ringing. I cannot get it to stop ringing until I pull over and shut the car off for several minutes. The drivers seat is killing me. It is the most uncomfortable seat EVER. I hate driving it – my lower back is killing me. Hate this car.
I am in alberta canada ..veh is under warranty..can i sue..radio issues took chev equinox to dealership .they fixed piece on radio ..said cd quit working again..it quit 1 hr after..called them said i have to pay for new radio .i said its under warranty. They said i still have to pay 540 for new radio..
Having problems with my 2019 Chevy equinox. The vehicle lunges forward when auto stops/start is engaged. The screen in the dash goes dark randomly. We are now having break issues. Breaks lock up, vehicle will not stop. As of right not vehicle is at the dealership for an expensive repair.
I purchased my 2019 Eqiunox Premier 2.0T in eary Aug. 2019. I have driven over 30,000 miles and have not had a single issue or concern. Although I don’t necessarily like the Auto Off function; it has never failed to stop and start as designed. I believe in following the regular maintenance schedule and also avoid using regular gas. Amazed at getting 34-36MPG on road trips and 22-24MPH in city driving.
My car us lunging forward. When I take my foot off gas it’s still gaining speed. There is no cruise control on. I’m going to take it to dealership where I bought it in the morning. I’m very scared to drive it. I’m scared it’s not going to stop. This is a 2019 Equinox LT . It has 34246 miles.
2019 equinox when started to accelerate it got stuck on full acceleration in the driveway totaled the suv
I purchased a 2019 Equinox January 2019. It was 6 months or more before I began noticing issues with the autostop feature. It just stopped working (which was fine with me because it’s a crap feature anyway), but the dealership could never diagnose the issue stating nothing was wrong. To this day my autostop has not worked. Fast forward another few months….my Equinox began shutting off immediately after starting the engine. It would start then just shut off. It would be fine after starting it up a second time. I addressed this issue with the dealership when I took the car in for its second regular service. They couldn’t find any problems. This happens on and off, and doesn’t seem to cause any real problems. At this point it’s more of an annoyance. Sometimes I have to restart the vehicle twice.
My car has been known to idle rough while stopped at a red light. Again, this doesn’t happen consistently, and no warning lights have appeared. I chalked it up to a sluggish engine because the AC is always running. (I live in AZ, and this is something the dealership encouraged when I purchased the car) Since the dealership claims they can never find any problems, I assume there’s really nothing I can do.
There are glitchy issues with the camera system and infotainment system. Sometimes my camera views will be wonky, and I have to turn the car off and back on to correct the issue. Sometimes my radio volume turns up on its own or is all the way up when I start my car, and I am unable to adjust the volume. This has happened twice. Again, the dealership claims nothing is wrong, as they can never seem to get my car to replicate any of these issues when they have it in for service.
My car only has 11000 miles on it. It’s still well under warranty. There should be NO issues at all. I’m now looking to trade it in.
Equinox LT 2019 59kmi I’ve had several bugs with my electrical. Its happened a few times, not consistent. My screen stays black. Unable to adjust anything or change it. I turn tge car off, open the door then restart it to fix it.
My transmission is now failing, it shifts very hard into 2nd all the way to 4th gear, 5th and 6th feel fine.
Things I don’t like is the Increased rpm demand when it’s under 20 degrees out. It forces the car to shift at higher rpm to push moisture out. I originally took it in due to that stating something was wrong. After 5 days, they “dealership” said that’s how its built.
Auto stop, sounds nice but it’s crap. Oy works typically in the summer for me. Dur to it will only shut off if their is no voltage demand. Winter in Alaska, my heater is all ways on.
Heating-vent options. When its under 0 degrees any selection of heat through vents my windows fog up. I have to keep it at defrost max only and adjust the temp as needed. Sadly it stays between 78-81 degrees.
Auto start, I have to hit my lock button twice before I hit my auto start for it to work.
I had a 2017 equinox LS, imo it ran a lot better then the 2019.
My 2019 Equinox has 11000 miles. The issues started earlier than this. Sometimes, the radio comes on all by itself (when I start the car) and the radio will be loud and other times while driving the radio goes black or the screen stays on, but the sound cannot be adjusted. Then sometimes the auto-stop works and sometimes it doesn’t. Worse of all, when placing the car in reverse, the car don’t move. I have called corporate there has been cases opened. The bad thing about this is a case only will remain open 30 days. There are videos. The dealer never gets any codes. I wonder if this is an electrical issue.
My 2019 Equinox has 12000 miles. The dashboard dims on and off and the radio comes on all by itself. The screen has a mind of its own and displays whatever it wants. Everytime I use the autostart the rear defroster comes on (dont always need to defrost). Sometimes the autostop works and sometimes it doesnt. Mine makes a constant whistling sound while driving like a window is cracked open. It sounds like a airplane coming in for a landing. Wishing I would have never purchased this vehicle.
We bought a 2019 Equinox in April of 2019, it wasn’t until the summer of 2020, when I started it to go home from work, and it was mis firing, and ran REALLY rough. it has 29,000 miles. I didn’t think much of it, until it did it again, and again, and again…… we brought it to the dealership where we bought it from, they said there was a bulletin on that, so they re-programmed a module. that lasted 5 days. we brought it back, and they said there was nothing they could do with it, as it didn’t throw a code. they spoke to GM and GM told us we just have to live with it. It now lunges forward, and we have to be careful not to be close to anyone as we come to a stop sign. I was at a bank, and the auto-stop kicked it off. when it came back on, it was lunging, and the whole car was rocking….but they say there is nothing to be done with it…. We are looking to change to a Ford, or Chrysler, something other than GM!! Anyone else have this problem? And how do we get rid of this accident waiting to happen??
I found a way to disengage the auto start /auto stop feature on 2019 Chevy equinox. What you do While stationary. Start the car, then put the car into manual mode. Use the button on top of the shifter to switch gears to 6th. You will be able to see what gear you are in on the dash control, by the speedometer. Now drive the car around for a few minutes (10mins). The car will automatically shift like it’s in automatic. Now when you put your equinox in to drive the auto start / auto stop feature will no longer be engaged. I don’t know exactly how long it lasts but, for me it’s at least a couple weeks to a month. When the feature (auto/start) turns back on I just repeat and have auto /start free driving
My 2019 Equinox had a similar problem. Water had accumulated in spare tire cavity. I took pictures, cleaned and dried out the tire cavity. Brought vehicle to dealer, showed them the pictures. They said it took awhile, but after spraying water on outside of vehicle and inspecting on inside, they found a leak in rear passenger side window. Window was removed and resealed. Issue was fixed. Vehicle was at dealer for about 4 days (I had a loaner car). I am very satisfied with service.
I leased a 2019 equinox in sept 2018. It is at the dealership again because it is getting water in it. Originally I was told it was getting in the driverside tail light and it was replaced. They gave it back to me with still soaked carpet and water in the spare tire compartment after I was told it would be dried out before being put back together and returned to me. I found there was still water in the back. The dealership took it back and removed the carpet and replaced it. Two weeks later after it sat it my driveway, it had water in the spare tire compartment again. I am now concerned that there might be mold in the undersides of the seats and potential damage to the electrical under the seats due to the water. I am filing a complaint with the BBB as I think GM should buy it back. It has been at the dealership off and on for close to 2 months including a full month at one time.