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All-wheel drive fun can be found in the 2022 Subaru Outback. The manufacturer states it provides
“adventure, elevated.” However, current owners are finding more adventure than they bargained for with the defective electrical system, malfunctioning powertrain, failing steering and dangerous visibility.
Click on other model year to view more problems: 2017 2018 2019 2020 2021 2023
Contents
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Complaint Category | Number of Complaints |
---|---|
Visibility/wiper | |
Unknown Or Other | |
Electrical System | |
Visibility:windshield | |
Forward Collision Avoidance: Warnings | |
Forward Collision Avoidance: Automatic Emergency Braking | |
Power Train | |
Structure:body | |
Lane Departure: Warning | |
Engine |
By far the most common problem owners of the 2022 Subaru Outback are experiencing are windshields warping and cracking, often without any impact at all. Of a total of 190 complaints, 155 relate to this issue. And many of these Outback owners report that it is a recurring problem. After replacing the windshield, it happens again, sometimes multiple times.
While most windshield problems are filed under Visibility/Wiper, some are listed in the Visibility category as well as under Unknown or Other, Structure, and 1 under Forward Collision Avoidance.
Other categories with quite high complaint numbers are the Electrical System (14), Forward Collision Avoidance (7), and Lane Departure (6). Other components and systems that have attracted complaints are structure, airbags, exterior lighting, the fuel/propulsion system, powertrain, seat belts, brakes, steering, and the engine.
Although not a common complaint, one describes how a woman from Texas was injured after the airbags were deployed in an accident. “She suffered substantial injuries to her upper body including fractures of the clavicle, breastbone, numerous ribs, and her T12. Doctors said it was almost miraculous she survived. There is significant data available on the impact of airbags. The forces expended and the bodily damages that can occur. It must be known that a body so close to the activation of the airbag could have fatal consequences, but so little has been made public about this danger.”
The first complaint about defective windscreens was from an owner in Texas. “A little penny-sized chip on the front windshield has turned into a severe crack from the middle of the windshield to (the) passenger side as well as the driver side.”
Another owner from Texas states: “Windshield cracked without any cars near me, only dragonflies and butterflies.”
An owner from Florida states: “The windshield cracked without an object striking it while driving. It cracked from the center lower edge of the windshield. This issue was part of a class action suit in 2019.”
“My windshield cracked without a direct impact to the windshield,” says an owner from Utah. “I replaced the windshield with an OEM windshield. Approximately one week after installation, the windshield cracked again.”
Similarly, an owner from Utah states: “Brand new 2022 Outback XT driven 500 miles. Got hit by the tiniest rock that left a barely visible chip on the lower right passenger side. By the next morning, it had cracked and spread across half of the windshield. One week later, the same thing happens, but on the driver’s side, and now the cracks have connected, forming one massive crack.”
A Washington owner states: “My windshield has cracked for the second time. I didn’t hear anything and there is no mark of impact, just about a 5-inch crack. It’s coming up from the bottom middle of the windshield. I’m not sure what’s causing this. But this will be the second time I have to replace the windshield on my brand new car.”
Third time unlucky in Arizona: “Vehicle has 10,800 miles and this is the third broken windshield. The smallest road debris results in failure of the Carlex factory-equipped windshield. I have never replaced a windshield in 35 years of driving.”
“Windshield cracked at 4,900 miles, parked at work.” As a result, the owner, from California, contacted Subaru of America and a local Subaru dealer. “They both sent me to one another, but neither has helped fix this reoccurring issue with 2022 Subaru Outbacks.”
“The windshield had a 12-inch crack starting at the driver’s side midway up in an L shape. There was no visible rock damage and the vehicle was sitting in my garage when it cracked,” says an owner from South Carolina.
This incident took place in Illinois, early in the morning, before sunrise, with an outside temperature of 20 degrees F showing on the car’s thermometer. “Front windshield had a spontaneous crack form from some point out of sight under the bottom seal, just right of the center of the windshield. The windshield had no chips, and the car is four months old.”
An owner from Ohio describes the dangers of a warped windshield. “The windshield is warped on the passenger side, approximately 6 – 8 inches from the right seal, bottom corner. This creates a blurred distortion from traffic merging to the right and causes a hazard in (the) spatial relationship to the vehicle. Pictures show distortions through the windshield that do not exist. This has nearly caused me to be in accidents.”
The complaints go on and on, and these relate only to the 2022 Subaru Outback. Consumers have reported issues with faulty windshields since the 2017 Outback model.
A well-functioning electrical system is a key to creating a great family ride. However, this sophisticated system is causing more trouble than it is worth. The most common electrical system complaints are about batteries dying. There are also complaints about the factory GPS going blank, and the ‘infotainment system being dangerously underpowered.
The first complaint about the electrical system comes from a New Jersey owner, and it’s a horrifying one. Driving through heavy traffic, the Outback lost power, and several error/warning messages displayed. The driver pulled to the right shoulder of the road and smelled burning. He got out of the SUV, walked about 100 feet, and called 911. “By (the) time a dispatcher answered, the engine compartment of the vehicle was completely engulfed in flames. No modifications of any kind were done to the vehicle since its purchase.”
There is no indication of how the fire started, only that it was electrical.
Other electrical system problems include parasitic battery drain. With only a little more than 200 miles on the clock, an Outback in New York had to be towed twice and the battery replaced. Additionally, the vehicle was “DOA 3 times in (the) driveway” in just a week.
An owner from Colorado also experienced a dead battery. This was when the car was practically brand new and had been parked at temperatures of about 5 degrees F for less than 48 hours. The dealer claimed the owner had left the LED dome light on, which drained the battery.“ Maintaining that a single dome light should take 450 hours to drain a fully-charged battery, he says: “It seems like even brand new Subaru Outback 2022s are affected by major parasitic drain battery issues.”
Another story about a defective battery is interesting because they blame the battery for disabling EyeSight. We discuss EyeSight issues in the next section because most problems are filed under Forward Collision Avoidance. This complaint is under the Electrical System category.
The first time the battery drained the Outback had only 831 miles on the clock. It was diagnosed as defective and replaced by (the) manufacturer.” It happened a second time at 4,620 miles after sitting unused for 8 days in airport parking. The battery drained and most ‘check engine’ lights came on after jump-starting. EyeSight and most safety features were disabled until they were checked and reset by the manufacturer.
Subaru claimed this was because the vehicle sat for more than a week. They charged and tested the battery and found no problems. “However a periodic dead battery to seniors who do not drive daily but desperately need a reliable car in case of sudden emergencies is cause for a safety concern.”
It seems that Subaru hasn’t learned much over the years. It wasn’t that long ago that several model-year Outback models were involved in proposed class action lawsuits because electrical system defects were leading to battery failure. There’s nothing quite as adventurous as heading out to the car in the morning only to be met with a dead battery
Forward collision avoidance problems include the automatic emergency braking (AEB) system triggering spontaneously. There are also complaints that obstacle detection goes off randomly when there is nothing in front of vehicles. Another complaint is that lane assist pulls cars out of the lane they are traveling in. There are also complaints relating to EyeSight safety features.
Subaru explains that EyeSight monitors the position of the SUV on the road “and will alert you if you stray out of your lane. Pre-Collision Braking helps you avoid or reduce frontal impacts by alerting you and applying full braking force in emergency situations. EyeSight detects objects in front of the vehicle that you are likely to hit.”
That’s great when it works. An owner from Colorado complains that “No matter what Subaru does, the infotainment system which controls the safety systems crashes randomly and weekly, disabling all the EyeSight safety features.”
An owner from Washington blames the windshield! “SafeLite is Unable to calibrate vehicle EyeSight after non-OEM windshield replacement.”
“There have been two attempts to calibrate the vehicle EyeSight by SafeLite. The dealer says the EyeSight with a non-OEM windshield can not be properly calibrated. According to Subaru, the 2022 model requires that OEM glass be used for windshield replacements on models that are equipped with the EyeSight Advanced Driver Assistance System (ADAS).”
A 2022 Outback owner from Ohio doesn’t mention EyeSight, but states: “Randomly throughout a cruise control drive, the car will pull towards an inner lane. I fight with the car to keep it in the correct lane. If I relax my grip even slightly, the car pulls me into the other lanes of traffic. I am finding that it is most determined to pull me out of my lane when there are cars in the lane next to the one I’m driving. In other words, it never tries to pull me off the road. It always tries to pull me into other lanes of traffic.”
Think you have a lemon? If your problems keep recurring and impact the value and/or your use of the SUV, you should consider taking action. Every year, auto manufacturers like Subaru buy back, replace, or pay substantial cash settlements to thousands of ‘lemon’ owners like you.
Lemberg Law is available to undertake a free assessment of your problems. Simply call our Helpline or fill in our contact form. We won’t charge you because the law makes Subaru pay for lemon law cases.
Category | Power Train |
Date | Mar 16, 2023 |
State | FL |
Description | I purchased a 2022 subaru outback wilderness in august 2021. I've made several complaints to my dealership about issues of the vehicle jerking during deaccelartion, holding high rpm during acceleration, or rough acceleration. Everytime, I've taken the vehicle to the dealership to have to investigate the issue, I've been told the same response, "the technician was unable to replicate the issue." I know there is somethings wrong with my transmission, I've read several other wilderness owners having the same issue, and their transmissions were replaced at 9,500 miles or less. My vehicle is currently at 15,000 miles, I've maintained it through the dealership in reference to servicing. I've owned a vehicle that previous had a similar issue, and the issue ended up being an issue with the transmission control unit and pressure mechanism inside. The transmission had to be rebuilt because of this issue. I would not recommend owning a 2022 outback wilderness to anyone. |
Category | Visibility/wiper |
Date | Mar 16, 2023 |
State | NV |
Description | Windshield cracks from a very small pebble. The whole driver side. Windshield is defective. Has not been inspected yet. |
Category | Visibility/wiper |
Date | Mar 13, 2023 |
State | CA |
Description | Windshield started spontaneously cracking from bottom of glass without any sign of rock or glass strike. Dealers will not replace due to manufacturer defects. Vehicle only has 14k miles, less than one year from purchase. After researching outback social forum, this is a problem many other owners with exact model experienced glass spontaneously cracks. Also there was a class action lawsuit against subaru for previous subaru outback model year 2015-2019 for the same exact problem/ |
Category | Power Train:automatic Transmission |
Date | Mar 09, 2023 |
State | GA |
Description | The contact owns a 2022 subaru outback. The contact stated that while reversing out of his garage, the vehicle made an abnormal sound, and while the transmission was shifted into reverse (r), the vehicle rapidly accelerated, crashing into a tree. The contact stated the vehicle made the abnormal sound again and rapidly accelerated forward, crashing into a fence. The contact sustained injuries to his head and received medical attention. A police report was filed. The vehicle was towed to a body shop. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. The vin was not available. |
Category | Visibility/wiper |
Date | Mar 09, 2023 |
State | TX |
Description | While sitting stationary on our driveway over the weekend, the windshield of our relatively brand new 2022 subaru outback developed a large crack starting from the center bottom and is slowly creeping up. There are no rock chips or any damage that would have caused this crack. Looking online and this is an incredibly common issue and frustration. I'm attempting to have subaru replace it themselves but I worry the next one will crack in the same amount of time. In all my years of driving and owning cars, I have never experienced a cracked windshield before. |
Category | Visibility/wiper |
Date | Mar 05, 2023 |
State | NY |
Description | Needing to replace windshield again due to smallest rock hitting windshield and cracking it. Wind shield has been replaced 3 separate occurrences due to the same issue. |
Category | Visibility/wiper |
Date | Mar 05, 2023 |
State | OH |
Description | The problem is with the windshield. On 12/26/22 a crack about 8" long appeared spontaneously on the passenger side running from the edge straight towards the middle. I drove the car that day and noticed at dusk that another crack appeared, starting at the bottom edge in front of the driver and running upward towards the middle. Both of these occurred with no noticeable impacts from stones. Both cracks have continued to grow over time. I contacted the dealer on 12/31/22 , where they took pictures and notified subaru. Three weeks later subaru wanted more, better pictures so the dealer took more. After receiving no response, three weeks later I contacted subaru through their website. Their response to contact me still has not been fulfilled. Given the nature of these cracks, the expense and safety issues of having extensive cracks, I decided to contact nhsta. |
Category | Visibility/wiper |
Date | Feb 27, 2023 |
State | MN |
Description | We had some cold weather in minneapolis but we were told that suburu had worked out its cracked windshield issues when we purchased the outback. Not true. A crack developed from the center of the base of windshield and continues a third of the way up |
Category | Visibility/wiper |
Date | Feb 26, 2023 |
State | CA |
Description | I was driving, approximately 50 miles per hour, when my windshield cracked from top center down and across the driver's side obscuring my view and startling me. Nothing struck my windshield and there are no divets or marks other than a clean crack that looks like a stress fracture. There were no other vehicles near me and I was on a paved road. My car is 6 months old with 3300 miles on it. |
Category | Tires |
Date | Feb 25, 2023 |
State | FL |
Description | The outback wilderness comes stock with yokohama geolandar a/t 225/65r17. There was 13,300 miles on it from factory new tires. At interstate speed of about 75mph, the tread appears to have fully separated from the sidewalls. The tread was closely inspected for any debris by myself, my dealer, and others and no tire punctures are present. We believe this tire has a manufacturers defect and would like to have it inspected if possible. We have kept the tread, despite asking dealer to save all part of tire, the still managed to lose the part from the rim, thought there as not much left from the accident, it was virtually destroyed. Very unusual in all my years of driving. |
Category | Visibility/wiper |
Date | Feb 23, 2023 |
State | OR |
Description | The windshield cracked without provocation of a rock or any impact, just cold weather. I don't feel that the windshield of my âski carâ should just crack if the weather gets cold. I was up skiing at our local mountain before this occurred and heard concerning sounds from the windshield. Lo and behold a few weeks later it cracked on its own. |
Category | Vehicle Speed Control |
Date | Feb 17, 2023 |
State | NY |
Description | the contact owns a 2022 subaru outback. The contact stated that while driving approximately 1 to 2 mph on two occasions into a parking spot, the vehicle hesitated then accelerated and crashed into a pole. There were no warning lights illuminated. There were no reported injuries, air bag deployment, or fire. A police report was filed. The vehicle was taken to a collision shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and had an investigator inspect the vehicle but was unable to duplicate the failure. The failure mileage was approximately 700. The vin was not available. |
Category | Engine |
Date | Feb 16, 2023 |
State | WI |
Description | This has happened many times since my vehicle ownership in may. Today for example I am on the highway cruising along (cruise control set) and alarms start going off, the vehicle lurches as it self-disables safety features one by one - cruise control shuts off automatically - check engine light on, reverse auto breaking disabled, lane assist disabled, collision avoidance disabled, entire eyesight system disabled. (and I'm sure more I am missing) I have contacted subaru of america many times about this fault, they have yet to respond appropriately to my inquiries (usually they dont respond at all or simply tell me something about the factory stereo?). The only fix I've found is removing the gas cap tapping it a few times and resetting (to the "one-click") tightness. After multiple start/stops the codes will clear and life will resume with safety features. This incident today was 204. 3 miles into my gas tank, not sure how the gas cap is related but something is definitely wrong. If it truly is the gas cap they could simply have a small icon on the 11" display vs disabling every safety feature- while I am driving! |
Category | Visibility/wiper |
Date | Feb 13, 2023 |
State | ME |
Description | The windshield cracked without any impact to it after five months of taking delivery on my 2022 subaru outback. The crack appears to have originated from the base of the windshield, under the plastic cover. The car was parked outside with the temperature close to 44 fahrenheit, and was not moving. Based on the amount of the reports for a broken windshields for this model, this is not an anomaly. Subaru should address this issue before they have another lawsuit that covered previous generations. This is my first introduction to the car maker, and it is not going well as one would hope. |
Category | Unknown Or Other |
Date | Feb 10, 2023 |
State | CA |
Description | Went out our outback this morning and noticed a crack in the windshield. The crack originates from the drivers side edge of the windshield, at approx. The midpoint of the vertical edge of the windshield. I drove the car yesterday without incident. There was no crack in the windshield when I parked in the driveway yesterday, late afternoon/early evening. There does not appear to be a rock chip or impact crater at any point of the crack. The crack appears to have formed spontaneously without an impact to the glass. |
Category | Visibility/wiper |
Date | Feb 09, 2023 |
State | MA |
Description | Windshield cracked while driving in low temperatures, forming a foot long crack from the passenger side edge inward. No impact was felt or heard, but the subaru service department claims to see an 'impact event', so they're not covering it under warranty. |
Category | Visibility/wiper |
Date | Feb 06, 2023 |
State | SC |
Description | Went to work one morning and noticed a crack from black piece of windshield under wipers 12 inch up center of windshield with no impact noted temps in upper 30s |
Category | Unknown Or Other |
Date | Feb 01, 2023 |
State | AZ |
Description | Minor pebble chip hit the lower area center of the windshield (with the sound effect of maybe small paper clip equivalent). Initial impact created a 3" crack, which spidered to about 36" in total within a few hours. Impact 12/7/2022. A minor impact should not compromise a windshield so significantly and so extensively and put passenger safety at risk with poor glass quality. Independent windshield replacement company has observed unusually high volumes of windshield replacements for late year subaru outback models. Windshield replaced asap 12/12/2022. |
Category | Visibility/wiper |
Date | Jan 31, 2023 |
State | ME |
Description | Vehicle windshield shattered without noticeable impact from object, producing a 12 inch crack on center of glass. Dealership refused to warranty the glass, claiming that they did not see the damage occur and cannot verify it was spontaneous. Repair costs were egregiously high given that a camera recalibration is mandatory to ensure safety, quoted at 5 - more than the price of the replacement glass itself. |
Category | Visibility/wiper |
Date | Jan 30, 2023 |
State | KY |
Description | Windshield spontaneously cracked on lower right side. Crack spread within minutes across entire windshield. This happened in may 2022 in fairly decent temperatures in the upper 60's |
Category | Electrical System, Engine |
Date | Jan 29, 2023 |
State | NY |
Description | On january 28, 2023 at approximately 1930 hours, vehicle battery was dead after being in a parking garage for a week. Vehicle was jump started and being driven on a highway for about 10 miles at highway speeds. At a location on the nyc harlem river drive, traffic came to a stop for a minute or so. The 'auto start stop system' stopped the motor as designed. When traffic started to move again, the motor would not restart and the battery was dead. We were disabled in the left lane of an unlit high speed, high volume highway in the dark with our emergency flashers rapidly going dim. After about 45 minutes and numerous near serious collision misses, a tow truck arrived to tow us off of the highway. The system that failed was the 'auto start stop system' and the vehicle is available for inspection. I have 40 years of investigating and reconstructing fatal and serious motor vehicle collisions and this defect put the safety of the motoring public at a serious risk. It is unknown if the problem has been reproduced and the component has not been inspected by the manufacturer. There was not any warning indicators or other symptoms of the problem. To the contrary, the vehicle operator had the false assumption that all systems were operating properly. This defect presents a high risk of serious injury to highway users. |
Category | Visibility/wiper |
Date | Jan 26, 2023 |
State | TX |
Description | I was driving to work, temps in the mid-thirties, and I heard a crack. It was confusing because there was nobody else on the roadway with me. That's when I looked and saw a 12" crack, beginning at the bottom-middle of the windshield and extending upward. |
Category | Visibility:windshield |
Date | Jan 26, 2023 |
State | OH |
Description | The windshield cracked during a severe weather incident where outside temperature was -24 degrees. There were no stone chips or any other issues with the windshield. I drove the car for approximately 20 minutes with the defroster on, when I got home I pulled the car into the garage, when I got back into the vehicle the windshield was cracked from the bottom left of the driver's side across the windshield toward the middle. I took the vehicle to safelite first, they said the sandwich piece of glass between the exterior section and interior section of the windshield had suffered a failure to to extreme temperature differential. They had seen a number of similar failures since from the prior weekend. They said it is a manufacture issue and said to take it to the dealer for a warranty issue. I took it the the subaru dealer where I purchased the vehicle, they inspected the windshield and took a number of photographs to submit to subaru. I was told their windshield experts would examine the photos and get back to them with an answer, that will be four weeks ago tomorrow, friday the 27th. Meanwhile I'm driving a vehicle with a broken windshield which is not safe. I called subaru customer care and they are trying to contact the dealership about the claim submission but haven't been successful. I can certainly pay to replace the windshield, however, if it is a manufactured error I believe subaru should honor the claim and replace it. I searched the subaru outback owners portal and found numerous similar incidents where owners claimed the windshield failed under similar circumstances. According to safelite, subaru windshields are softer than most manufacturers in an effort to save weight and expense. |
Category | Visibility/wiper |
Date | Jan 23, 2023 |
State | NC |
Description | I woke up in the morning and my windshield crack with no apparent damage by an outside object. It started on the left side where the black meets the clear glass. Please look into this. |
Category | Visibility/wiper |
Date | Jan 23, 2023 |
State | WA |
Description | The windshield cracked on its own overnight (temperatures in the low 30s). The crack starts at the bottom of the window at the center and goes upward and towards the passenger side. The crack is roughly 14" long, but has extended another 2" since the initial crack started. It impairs the view for most drivers. The dealer confirmed that there was no impact mark and have submitted photos to subaru of america. Subaru has come back with stating it was caused by 'external influence' even though there is no evidence of that. The dealer is doing their best to appeal this with subaru. |
Category | Visibility/wiper |
Date | Jan 16, 2023 |
State | CA |
Description | A 6" crack appeared on the front windscreen at the passenger side at the bottom right corner extending towards the center. |
Category | Unknown Or Other |
Date | Jan 12, 2023 |
State | CA |
Description | 2022 subaru outback wilderness - 20k windshield crack develop -rain and wind, but no other cars / obstructions visible, defroster on, loud bang sound, windshield shows 8â x 5â curving crack near rear view mirror. -no impact / dent / uneven indentations visible. |
Category | Visibility/wiper |
Date | Jan 12, 2023 |
State | AK |
Description | Ive been through 2 windows already. They have cracked randomly and with no damage. It always happens in the winter when I turn my car on to pre heat before I drive it and the heat change cracks it. The oem glass and the safelite glass are inferior. |
Category | Power Train |
Date | Jan 10, 2023 |
State | PA |
Description | Pulled into my driveway, put the car in park, ran in the house for 5 seconds, car was rolling down the driveway when I came back to it. Got back in the car to leave (also checked to see that the gear shifter was in park which it was). I have several videos of this incident happening via cameras attached to my house. In the video you can see my wife (who is legally blind) jump out of the car because she didn't know what else to do. |
Category | Visibility/wiper |
Date | Jan 09, 2023 |
State | CA |
Description | I woke up one morning to find a few cracks in my windshield that were not there the day/night before. The dealership says it was from impact, but I hadn't driven it yet that day, it was fine the night before, and I have covered parking at my apartment. |
Category | Visibility/wiper |
Date | Jan 04, 2023 |
State | SC |
Description | Windshield obtained significant crack for seemingly for no reason (parked in driveway; no trees/debris around). Crack continued to grow to 2-3 feet while remained parked. |
Category | Unknown Or Other |
Date | Jan 03, 2023 |
State | OR |
Description | The windshield on out 2022 subaru outback cracked at 4200 miles. Car was traveling at 55 miles per hour and outside temperature was about 45 degrees. No other cars in sight. Nothing hit the windshield. Had been driving for about a half hour. Dealer would not replace window for no charge. Said they had never heard of this happening. However I looked on many subaru forums and it appears to be a major problem. |
Category | Visibility/wiper |
Date | Jan 03, 2023 |
State | OR |
Description | The windshield suddenly cracked at the very edge of the windshield obscuring visibility on the passenger side. As I awaited for my appointment for a windshield replacement, the crack became longer, affecting my right-side visibility. |
Category | Visibility/wiper |
Date | Dec 30, 2022 |
State | IA |
Description | We are on our 3rd windshield for a 2022 subaru outback that currently has 7300 miles on it. The first windshield cracked on it's own, completely unprovoked by anything. The second was actually a very small rock that hit us on the road and caused a small crack that just kept running until our field of vision was obstructed. The 3rd was a defect in the glass that caused a stress fracture, so it's possible that's what happened with the 1st one. All 3 incidents happend within a 5 week window. When I go online, there are cases and cases where these subaru's have cracked windshields and it is dangerous to have a massive run in the windshield when you are driving down the road. There are 100's of these complaints, it's just that no one is reporting them. Please look into this, it's not safe to have glass that cracks that easily. |
Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
Date | Dec 27, 2022 |
State | NY |
Description | Main wiring harness / main electrical system malfunction, causing all dash lights to consistently be on. Which in turn prevents all of the adas functions to no longer work. Vehicle has now been in 2 accidents which could have been prevented by these safety features. Vehicle had had main harness replaced at dealers cost at dealership , and one at cost of insurance, problem remains unfixed/unfixable. Vehicle is specifically 2022 subaru outback onxy xt. |
Category | Visibility/wiper |
Date | Dec 22, 2022 |
State | CA |
Description | 3 months after purchase, in december 2021, my windscreen cracked for no apparent reason. I replaced it 4 months later with oem glass from dealership waitingâdue to no extra money. Now, 8 months after that, it cracked again. I woke up in the morning to a long crack coming from the edge of the seal that was not there when I parked for the evening. |
Category | Electrical System, Forward Collision Avoidance: Warnings, Lane Departure: Warning |
Date | Dec 17, 2022 |
State | NV |
Description | Subarus forward looking eyesight and rear auto braking functions will stop working periodically also the stereo/infotainment system will go blank causing you to no longer access the the safety features of the car or any controls for the heating/ac system. |
Category | Visibility/wiper |
Date | Dec 12, 2022 |
State | CA |
Description | 1.) our windshield has had to be repaired 3 times in the last six months. Anything that comes in contact with the windshield will cause a massive crack that takes up the entire windshield and marks the car unusable to drive 2) the can is unable to be driven during normal conditions as anything can cause the windshield to break. 3) it has happened 3 times in the last 6 months 4.) the first time we had it replaced, it was completed at the dealership. The next 2 were through our insurance company vendor that ensures the windshield is installed properly. 5.) no. Upon the last time, we researched and found that subaru has outstanding lawsuits for faulty windshields pending and it looks as if nothing has changed. |
Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
Date | Dec 01, 2022 |
State | CA |
Description | The entire electronics system resets while driving, all driving metrics, speed, eye-sight/collision detection shows reboot screen, and infotainment system goes blank for several seconds. It would appear that none of this vehicles safety systems or speed indicators are online for several seconds up to 20 at times. I have tried to catch this on camera, but since I am the sole driver of this vehicle, I am rarely in a position to safely operate my phone. It has been going on since I purchased the vehicle, but I am seeing more and more posts with other drivers and the same issue. |
Category | Visibility/wiper |
Date | Nov 29, 2022 |
State | CA |
Description | My windshield cracked from the driver side to almost half of the whole thing without any impact being seen outside or inside at all. This is scary and can be a safety hazard. It can happen even when driving. I saw a lot of people complaining and experienced the same thing about the subaru outback's windshield and other models, which is scary. My car is only seven months old, and this is happening already. Some people have changed their windshield five times already. I bought the car because it's supposed to be safe and reliable, but now I don't feel safe with my windshield. |
Category | Visibility/wiper |
Date | Nov 25, 2022 |
State | CA |
Description | Faulty windshield that cracked overnight possibly due to weather. The subaru mckenna dealer service manager says it is due to impact yet there is no clear indicator of an impact on the windshield, I took photos of the crack before they inspected it. Even some subaru employees were telling me it's not a crack made from impact and that they admitted subaru makes faulty windshields. Yes, my vehicle is available for inspection upon request. I am looking to have it seen by my insurance to see if they agree with the subaru dealer's assessment of the damage. The safety issue is the possibility of the windshield spiderwebbing and decreasing all visibility of the road at any moment. No indicator of any windshield failures except the dealer recommending a separate windshield warranty which I wish they pushed more on it and were honest about the tendency of subaru windshields to be faulty so I could have gotten that warranty. Or I wish too that I found out about subaru's class action lawsuit regarding the outback models 2017-2020 regarding their windshields and how they have to pay text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win." img="balance" color="green". 5 million because of their manufacturing defects. I have a 2022 outback model but I feel that they windshield is still being made with poor craftmanship. My car is only a year old. And it literally cracked overnight. Perfectly fine one day and the next morning it split straight across the middle of the windshield. |
Category | Forward Collision Avoidance: Automatic Emergency Braking |
Date | Nov 23, 2022 |
State | GA |
Description | On multiple occasions my car has braked on its own when there was no reason to. It has happened on at least four (4) different times and has been taken to subaru of kennesaw to be looked at. Unfortunately the dealership has been unable to duplicate the problem. When I took my car back to the dealership on september 28, 2022 for this I contacted subaru of america and they had an engineer, [xxx] come and get the data off the event data recorder in the vehicle. The engineer verbally said they have pictures from each time my car braked on its own and advised there was nothing in front of me. He said it is an eyesight issue but they cannot adjust the eyesight and they cannot fix the problem. The car just brakes without warning the engineer said this can happen if the eyesight sees a mailbox, cars to the right or left of me, trees, curbs and even a change in color in the roadway. This has continued to happen and now subaru of america will not take my calls nor will they respond to my emails. I have asked for a copy of the pictures, a letter stating their findings and a letter stating my car is safe to drive but they will not issue this to me. This has been going on since april 2022. I am afraid I am going to be in accident one day when the car brakes on its own if someone is behind me and not paying attention. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Category | Visibility/wiper |
Date | Nov 22, 2022 |
State | KY |
Description | Less than a year old. Front windshield cracked on the passenger side near the defrost vent. |
Category | Power Train |
Date | Nov 21, 2022 |
State | TX |
Description | The transmission in this new vehicle began making a high-pitch whining noise shortly after I bought it. After 3500 miles, I took it to the subaru dealer where I purchased the car. After 10 days of troubleshooting, they determined it requires a transmission replacement. There are multiple other owners that have experienced the same issue (some who have been told by their dealers that it is âjust a noise'), info available via subaru forum. While I did not experience a transmission failure while driving â if I had, this could be a serious safety issue, and there appears to be no acknowledgement by subaru that their outback vehicle / transmissions may have a significant manufacturing defect. I am still in the process of determining what the repair / replacement plan is with the dealer and subaru of america. |
Category | Visibility/wiper |
Date | Nov 14, 2022 |
State | CA |
Description | The windshield started to have a stress crack when we were driving on a highway at a high altitude. There was no impact and no impact noise, the windshield suddenly cracked around 6 inches and then progressed from there. It started around the middle passenger side and progressed to the middle of the windshield. |
Category | Unknown Or Other |
Date | Nov 03, 2022 |
State | WA |
Description | I walked out to my car in garage and there was a crack from the driver's side corner over 50 percent across the windshield. Only 3k miles and not hit by a rock etc. Windshield to be replaced and while waiting driving home w loud explosion... Other side of glass has a huge break with no rocks or cars around. |
Category | Visibility/wiper |
Date | Oct 31, 2022 |
State | WA |
Description | Windshield cracked lower left to center while not moving parked in a garage. Went into the garage with no crack and was cracked the following morning. Nothing hit the windshield. Temperatures were neither high nor low. |
Category | Unknown Or Other, Visibility/wiper |
Date | Oct 26, 2022 |
State | MI |
Description | My outback was parked in my locked garage over night temp got below 40 degrees that night. Got into the outback and noticed a large crack in the center of windshield that started at lower end of windshield. Called dealership and made an appointment saw service manager and took his pen to show me where he thought a stone had chipped windshield but I just saw the crack no chip. I explained there was never any incident of stone hitting windshield. He stated he would notify subaru manufacturer of my concern of breakage. Since appointment windshield has continued to crack still waiting to hear back from dealership. |
Category | Visibility/wiper |
Date | Oct 24, 2022 |
State | MN |
Description | Windshield cracked while parked in garage. No object impacted the windshield. No temperature extremes. Approximately 12 to 14 inches in length starting from passenger side. |
Category | Exterior Lighting, Visibility/wiper |
Date | Oct 17, 2022 |
State | MI |
Description | While driving the vehicle at night with auto diming feature there is a line across the top of the windshield, and it is exceedingly difficult to see through the windshield above that line. When the lights are automatically dimmed the line is extended downward about a third of the windshield. It is difficult to see thru the windshield above this line. Extremely dangerous. |
Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Lane Departure: Blind Spot Detection |
Date | Oct 15, 2022 |
State | CO |
Description | No matter what subaru does the infotainment system which controls the safety systems crashes randomly and weekly. Disabling all the eyesight safety features. |
Category | Unknown Or Other |
Date | Oct 13, 2022 |
State | CA |
Description | The windshield on our 2022 subaru outback with less than 2000 miles was hit by a small object. The windshield chipped and then cracks began to expand. Small projectiles hit windshields all the time yet don't break like subaru windshields. Subaru will not cover this under warranty and the repair will cost us over 00 (front cameras need to be realigned). The reason we are reporting this is that our old 2015 subaru outback required the windshield to be replaced 4 times in less than 8 years. Obviously this is a defect that subaru knows about as they extended the warranty for windshields on previous year models, but only for certain defects that started at the top of the windshield. From our perspective this is an unsafe manufacturer defect that needs to be addressed. |
Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
Date | Oct 09, 2022 |
State | VA |
Description | On a reoccurring basis, my subaru will randomly slam on the breaks, detecting an object that isn't there. Dealership has done nothing, and subaru of america has ignored my complaints |
Category | Visibility/wiper |
Date | Oct 08, 2022 |
State | UT |
Description | I walked into my garage and found that I have a massive crack across my windshield. It never got hit by a rock or anything, there haven't been extreme temperature changes, it just doesn't make sense. It has seemingly cracked for no reason. |
Category | Visibility:windshield |
Date | Oct 03, 2022 |
State | CA |
Description | The contact owns a 2022 subaru outback. The contact stated the vehicle was parked outside his driveway for four days; however, while approaching the vehicle, he noticed that the front windshield was cracked. The contact stated that no object had struck the windshield to cause the crack. The vehicle was taken to the dealer and photos were taken and sent to the manufacturer. The manufacturer was contacted and stated that the complaint was reviewed and the replacement might not be covered under warranty. The failure mileage was 7,000. |
Category | Visibility/wiper |
Date | Oct 01, 2022 |
State | CA |
Description | Unknown. A large crack appeared on the front windshield starting from the bottom to the middle and then branching off to the left and right of the windshield. There is no evidence of any impact to the windshield. Crack is much to large for me to continue to drive safely. The subaru car dealership inspected the windshield and submitted a claim to the car manufacturer for possible replacement. |
Category | Electrical System |
Date | Sep 28, 2022 |
State | NY |
Description | Battery is draining without cause. It's required two jumpstarts in one week. |
Category | Visibility/wiper |
Date | Sep 28, 2022 |
State | WA |
Description | Windshield cracked in the lower middle about 6 inches from bottom . The defrost had been on because the window was fogging up. Went in to store and when I restated car noticed the crack. I am concerned about the crack getting larger and also that it is illegal to drive with a vehicle in that condition in my state. This just happened and I have not looked into how it will be fixed and at what cost to me. There was no warning before or after it happened. Crack is dead center about 2 feet horizontally. |
Category | Visibility/wiper |
Date | Sep 27, 2022 |
State | CO |
Description | Windshield cracks from pressure from initial installation. |
Category | Unknown Or Other |
Date | Sep 26, 2022 |
State | WA |
Description | Windshield cracked while driving did not see anything large object hit |
Category | Electrical System, Forward Collision Avoidance: Warnings, Lane Departure: Warning |
Date | Sep 22, 2022 |
State | NC |
Description | Rab system not working, no foward or reverse cameras work. No climate control access, no radio, no gps, can't access any touch screen controls |
Category | Visibility:windshield |
Date | Sep 21, 2022 |
State | UT |
Description | The contact owns a 2022 subaru outback. The contact stated while reversing out of his residence garage at approximately 2 mph, he had noticed a long crack in the front windshield which had started on the passenger's side of the windshield and extended across, moving upwards and stopped underneath the rearview mirror. The contact had not noticed any strike marks on the windshield that could have caused the failure. The contact had taken the vehicle to a local dealer where it was determined that the windshield needed to be replaced. The contact was directed to a third-party windshield repair shop. The vehicle had been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,000. |
Category | Structure:body |
Date | Sep 15, 2022 |
State | ID |
Description | Plastic trim on my front driver side door is falling off. The plastic that is clipped and taped at the bottom of the door. |
Category | Visibility/wiper |
Date | Sep 15, 2022 |
State | MN |
Description | Cracked windshield from no impact |
Category | Visibility/wiper |
Date | Sep 15, 2022 |
State | UT |
Description | The windshield cracked without any noticeable impact. I noticed a crack 12-15 inches when I got into the vehicle the next day. The day prior I had not noticed the crack, not noticed any impact sound, no incident happened. I'd not been driving on the highway and I maintained more than 3 car lengths of following distance. I was driving under 40mph the day prior to noticing the crack. The vehicle is just over a month old and has 3000 miles on the odometer when the incident happened. Dealership inspected and found a impact point which is invisible to the naked eye. Such small debris cracking the windshield suggests the windshield is too weak and is a possible safety hazard. Manufacturer and dealer are not able to replace it under warranty. They are offering a one time good will replacement, but if such small specks of debris(not noticeable to the naked eye) can crack the windshield it's very likely the windshield will st the minimum crack again or worse could lead to a safety hazard if the debris was a noticeable and more substantial. I've been finding a number of complaints of the exact same issue and similar response from the dealerships/customer service on online forums and youtube. |
Category | Visibility/wiper |
Date | Sep 14, 2022 |
State | CA |
Description | 18" crack in the windshield was noted originating from passenger side pillar extending toward the middle of window. Crack occurred while car was parked in an insulated and locked garage. No crack when parked and large crack the following morning. No known trauma or known rocks striking the windshield. On close inspection there was no star pattern, bubble pattern or palpable concave defect that would suggest a previous rock chip. |
Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
Date | Sep 13, 2022 |
State | CA |
Description | Windshield cracked while parked. Date of crack 9-13-2022 all the electronic safety features rely on an intact windshield to work properly. This crack occurred for no reason. No impact to windshield. Parked in an open parking lot. Not reproduced that I know of. Vehicle will be inspected tomorrow by dealer. 9-14-2022 |
Category | Visibility/wiper |
Date | Sep 13, 2022 |
State | CA |
Description | The windshield cracked during normal operation of the car. This is the 4th windshield since purchasing the 2022 subaru obw. The first crack, with no visible impact to the windshield, occurred at 13k, the second, with no visible impact, occurred at 20k, and this third occurred at 41k. They have occurred in different areas of the windshield (from each side and the bottom). Each replacement has been oem and the 3rd windshield (which lasted the longest) had an additional ceramic coating. I reported the 3rd windshield to the nhtsa and when I reviewed nhtsa's assessment, it was incorrect. I emailed nhtsa requesting the assessment be corrected, but never received a reply and believe the report is still incorrect. |
Category | Visibility:windshield |
Date | Sep 12, 2022 |
State | NH |
Description | The contact owns a 2022 subaru outback. The contact stated while driving 65 mph, she heard an abnormal noise and noticed a crack on the front passenger's side bottom corner of the windshield. The contact stated that no object had struck the windshield to cause the crack. The contact stated that she was awaiting an appointment for the replacement. The manufacturer was not notified of the failure. The approximate failure mileage was 6,000. |
Category | Electrical System |
Date | Sep 11, 2022 |
State | MD |
Description | On or about april 28, 2022, while traveling on route 95 north (an interstate highway) utilizing the factory gps system which is in the center console, the entire console went blank. I immediately grew concerned the vehicle steering or acceleration was about to fail and pulled over on the shoulder of the interstate. I turned off the vehicle and restarted it, yet the screen remained blank, which meant I could not control the heat, defroster, air conditioning, gps, radio, the usb ports, the telephone connections, and etcetera; all were inoperable. As I continued to drive the screen remained blank or blacked out. I pulled into a rest area and waited 20 minutes with the vehicle turned off, and when I restarted the vehicle, it operated normally. On april 29, 2022, vehicle mileage 10,389, I took my 2022 outback to subaru, while at the dealership the dealership diagnosed the problem as follows: a new center console cockpit control unit assembly-navigation and display assembly was ordered. I was told the dealership would contact me when the part arrived. I did not hear from the dealership and on june 27, 2022, vehicle mileage 16,282, I returned to subaru for the third (3rd) time, and I informed them the problem with the center console continued. I was advised that additional testing was needed. According to the service records a miscellaneous check for the latest software was completed, issue was not resolved, the console failed to accept the updates and a new console was ordered. No warning lamps, codes or errors were noticed, the screen goes blank and the driver wonders what will occur next. In this model, 2022 outback xt limited, the screen is over 12 inches tall and is the predominant electrical system in the vehicle. The problem was replicated by the dealership on 5 service visits, it is available for inspection, although the concern occurs daily it is intermitent. After 6 visits the problem has not been repaired/rectified. |
Category | Visibility/wiper, Visibility:windshield |
Date | Sep 11, 2022 |
State | CA |
Description | My first complaint was filed on 8/2/2022 @2,807 miles. Here we are again, not even 6 weeks later and it happened again. The dealer did replace my windshield. It took me driving there three different times to finally catch the manager so he could take pictures and file a claim with subaru. Subaru did accept the claim and replaced the windshield. I was without my car for three days while this repair was done. Driving home last night, my 19 year old so was in the passenger seat. He says look mom, the windshield is cracking. Sure enough, no impact was heard or seen, it just started cracking in the same spot as the first time. It was such a hassle to get the first repair done and now I have to do it again!!! Ugh... I now wish I had never bought this car. |
Category | Visibility/wiper |
Date | Sep 11, 2022 |
State | TX |
Description | Windshield cracked without any cars near me, only dragonflies and butterflies. Happened with less than 2k miles in car. |
Category | Unknown Or Other |
Date | Sep 08, 2022 |
State | NH |
Description | While stopped in a line at a drive through the vehicles automatic shutoff (fuel savings feature) engaged. When the brake is released the car completely shut down, including all computer, dash and vehicle lights. The cars transmission was in drive and could not be placed in park in an attempt to restart the vehicle. After several minutes the car shifted to park and was able to be restarted after more than one attempt. I exited the very busy parking lot and proceeded to my place of work approximately a half mile away which is a safer location. Each time the brake was depressed the automatic shutoff would attempt to engage immediately, fearing a shutoff/failure in a major intersection I "feathered" the brake to keep engine running. Upon reaching my place of work parking lot and placing the vehicle in park I was able to disengage the feature. This vehicle has been plagued with issues, it currently has very low miles (less than 5000) and is one year old. It had a battery failure at 600 miles, and has had several issues since that time with the vehicle not starting. Fortunately these issues occurred out of traffic but the latest incident could prove hazardous if it occurred in traffic. When the vehicle diagnostics are run it shows "normal" and the problem remains unresolved. I have also noted hesitation with the shifting during acceleration from day one of owning the vehicle. It does not shift smoothly and will often hesitate which can pose a danger if attempting to avoid an accident. I have learned to compensate for the issue when pulling into traffic, especially if rapid acceleration is needed. Again, the vehicle diagnostics do not show an issue and the problem remains unresolved. |
Category | Unknown Or Other |
Date | Sep 07, 2022 |
State | NH |
Description | I parked the vehicle on 8/5/22 in the evening and noticed a crack in the windshield 18" long starting from the edge of the glass on 9/6/22 in the morning. There are no impact chips from rocks or any other signs of damage such as a tree branch falling on the windshield. The temperature overnight was is the upper 50s. |
Category | Visibility/wiper |
Date | Sep 06, 2022 |
State | RI |
Description | Within 2000 miles the windshield stressed fractured from the passenger side edge and then progressed inwards in multiple directions. There was no impact. The dealer (balise subaru-warwick ri) called me a liar about an impact and gave me nothing but lip service about subaru of america possibly performing a "good will" replacement. The crack is large enough to place a credit card into. Never before have I seen a crack that wide. Safety glass usually hairline cracks. A glass replacement company told me subaru is using unreasonable thin glass to lighten the cars to make the mpg numbers. But at the risk of safety to drivers?? I think windshields are pretty important to not mess around with. Minimum thickness should be a standard. |
Category | Structure:body |
Date | Sep 04, 2022 |
State | CO |
Description | I have bought 2 subaru vehicles... Brand new off the lot. Both my 2017 subaru impreza and now my 2022 subaru outback wilderness had brittle windshields from the factory.. I had 4 cracks within the first 2 months of owning this outback and I'm probably going to have to pay to have my windshield replaced. The replacements are always strong, safe and reliable. Why is my 41,000$$ car come with an unsafe windshield that cracks with small pebbles?. Hopefully nothing bigger ever hits it. Subaru makes plenty of money from us to supply us with a quality windshield. And I see there is already a pending windshield lawsuit for earlier models.. This year and model should be included!! The situation.. I bought a brand new subaru and they refused to sell windshield replacement with the vehicle and now this happens.. 4 cracks within 2 months!! Unsafe. Thank you so much for your help! |
Category | Visibility/wiper |
Date | Sep 02, 2022 |
State | CA |
Description | Windshield developed a fracture while driving on the freeway w/ no impact by any foreign objects. Location of fracture is on bottom end of windshield next to windshield wipers. |
Category | Visibility/wiper |
Date | Aug 31, 2022 |
State | TX |
Description | I just brought this new 2022 subaru outback one day before this happened. I made a right turn on a local road at a speed near 30 mph. Suddenly, I heard a big sound from the windshield. Then I found there was a hole in the windshield. There was one suv in front of my car when this happened, and its speed was similar with my car. I just brought this car and total mileage was around 50 miles. I can't image this happened at low speed. I think maybe one small stone caused this problem and I was lucky that it didn't hit me. We let our dealership to repair it and prevent it cracking. I hope I don't need to replace this windshield in the near future. |
Category | Electrical System |
Date | Aug 25, 2022 |
State | WI |
Description | The car was not used for two weeks (parked at home garage). When we came back from our trip, the battery died. Everything (lights etc.) had been turned off. The tow service came to jump started my car, and I drove to the dealership. I took it to the dealership, they inspected the car, recharged the battery, sent me home. The service person suggested I put in a battery tender to keep car outback charged while being away for a while. The car was purchased in late may 2022. If we had driven the car to park at airport while we were on vacation, we would have been stranded at the parking lot. A safety hazard! Apparently the dead battery issue with subaru outback is an known issue. |
Category | Visibility/wiper |
Date | Aug 22, 2022 |
State | IN |
Description | Crack formed in windshield. Did not notice any chips or impact points. Crack formed on front right corner through the heated wiper blade rest. This seems to be an ongoing issue with subaru. |
Category | Visibility/wiper |
Date | Aug 22, 2022 |
State | WA |
Description | Crack appeared on lower passenger section of windshield for no apparent reason. Windshield was replaced by certified repair center due to same issue a month ago with less than 2000 miles of driving. |
Category | Visibility/wiper |
Date | Aug 22, 2022 |
State | NC |
Description | Spontaneous 18" windshield crack on the driver's side with no impact point noted. Completely unprovoked. |
Category | Visibility/wiper |
Date | Aug 22, 2022 |
State | AZ |
Description | I purchased this vehicle brand new in august 2021 (so 1 year ago exactly). There is an issue with their windshields and cracking immediately the second you even get the smallest rock impact. Just today I got another one cracked across my entire windshield within seconds and the impact point is smaller than 1cm. This is my fifth windshield crack and replacement in one year. I am in insurance and in 12 years of being in the industry and also driving multiple vehicles myself... I have never myself or my clients had this many cracked windshields within 1 year of a brand new vehicle. There was already a class action lawsuit on the windshields from 2014 to 2018 outback models... Clearly 2022 model is doing the same thing. Also, funny enough, in financing they offer glass coverage you can purchase which is something I have never seen financing offer and I didnt choose because I had glass insurance through my auto insurance but now I realize why they actually offer it because they are well aware that subaru has glass issues. Of course, they don't tell you that. This is not a location issue, or a where I am driving and what types of roads issue. This is a city car used to go to and from my office. I am not on dirt roads etc. This is not normal. 5 massive cracks from things that are less than 1cm is a car issue not a driver/user issue. |
Category | Visibility/wiper |
Date | Aug 22, 2022 |
State | GA |
Description | On august 19, 2022, approximately 11:30 a. M., after parking my 2022 subaru outback limited in a private driveway, the windshield began cracking from the bottom edge and has grown 25 inches toward the center of the windshield. There was no impact to the windshield. The weather was moderately cool--74 degrees, slight mist precipitation (wiper use minimal), and no wind. And, my previous drive (as with my history with this vehicle, 2,831 miles) was a gentle and uneventful four miles. I've spent fourty years entering and exiting the driveway and driving in that area, with other cars, and never once had a problem. I spent twenty years investigating traffic accidents and vehicle related problems in metro-atlanta (cobb county police 1992-2012), and never saw a problem like this. But, since buying the car (my first subaru), I've read countless internet posts of similar events, from folks who have purchased a subaru in the past five or so years. Subaru of america hasn't responded to my concern; and, my dealership (subaru of kennesaw (georgia)) is dodging the burden of replacement costs. Not only is subaru of america being irresponsible in the manufacturing and promotion of their cars, when they know there's a serious design flaw, but they show little interest in working to resolve a simple and important problem that affects everyone on roadways throughout the world. |
Category | Visibility/wiper |
Date | Aug 17, 2022 |
State | MN |
Description | I was driving down the highway with no other vehicles around me. Suddenly, the middle of the windshield cracked from the bottom edge up and toward the passenger side. The car was parked overnight, and the crack spread further toward the driver side, directly in my sight line. There are 4,300 miles on the car. |
Category | Visibility:windshield |
Date | Aug 09, 2022 |
State | GA |
Description | The contact owns a 2022 subaru outback. The contact stated that there was a crack on the windshield. There was no impact on the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,800. |
Category | Seat Belts |
Date | Aug 08, 2022 |
State | OH |
Description | No component failed or malfunction. It is working as designed but it is a serious safety concern that can not be addressed except by purposely bypassing the safety system or systems. For whatever reason subaru added rear seat belt chime alarms to the rear seats. Three in total it appears. Driver, passenger, and center. The chimes will continue to grow louder until it blocks all radio and becomes a distraction. In theory this is not a bad idea. In practice it is a safety concern. Subaru markets their vehicles as being pet friendly. The issue is when I have my dog in the back seat the seat beat alarm continues to go of sporadically and she is not done growing yet. I don't use harness/restraints but even if I did there would be no way to keep her in the correct position to not make the adjacent seat chime. This is a major distraction while driving because I have to constantly take my eyes off the road and try to reposition her to stop the chime/alarm. It is also putting others at risk as I am not focused on driving. Problem confirmed by the dealer and subaru (soa) with no plan to fix except cut wires, buy seat belt buckles from ebay to stick in holder, or clip seatbelts when not in use. Concern is this will cause passengers to not buckle up due to the hassle. Safety can't be an inconvenience or there is less chance it will be followed. No police have been involved. Dealer and soa have confirmed it is a problem with no solution. Possible software update in the future. Not a failure but a design flaw. |
Category | Visibility/wiper |
Date | Aug 05, 2022 |
State | MO |
Description | Cracked windshield, brittle thin glass causes visibility issues! |
Category | Electrical System |
Date | Aug 04, 2022 |
State | NJ |
Description | Battery drained, car would not start. First occurrence with new car at 831 miles, battery diagnosed as defective and replaced by manufacturer. Second occurrence at 4620 miles after sitting unused 8 days at airport parking, battery drained and most "check engine" lights on after jump-starting. Eyesight and most safety features disabled until checked and reset by manufacturer. Manufacturer quote "cause: problem due to vehicle sitting for more than a week low battery voltage concern. Recharged battery and it passes test. 100009 no problem found." maintenance rep said car is working to specs. However a periodic dead battery to seniors who do not drive daily but desperately need a reliable car in case of sudden emergencies is cause for a safety concern. |
Category | Visibility/wiper |
Date | Aug 02, 2022 |
State | CA |
Description | I walked out to my car on monday morning june 27th and the windshield on my 2022 outback wilderness was cracked on passenger side. No prior rock impact and only 2,807 miles . Submitted a claim with the dealer. Have not heard back yet. Manager said to call him back on friday. |
Category | Electrical System |
Date | Aug 01, 2022 |
State | NV |
Description | Battery dies or runs so low the vehicle won't start, if a door/hatchback is left open just a short time with the engine turned off. Or if the key fob is in the cab more than a few minutes with the engine off, or the accessory function is used more than a few minutes with the engine off. I bought the car on july 21st 2022. On july 26st 2022 I was driving it on a jeep road and pulled over and stopped for 10-15 minutes, car/engine turned off. When I returned the car wouldn't start. I tried to start it repeatedly. It appeared to be a low battery. I may have left the door ajar but don't believe so. I did sit in the car a few minutes with the engine off. My phone was plugged in to the car and I used it for a few minutes. I possibly could have left the key fob in the car but don't think so. About 15 minutes later, after exiting the vehicle, I got back in and it started. I researched online and found this has been a problem with subaru outbacks. Lawsuits have been filed. I called the dealership and talked to the salesman and he said he had no idea why my car hadn't started. Which I find hard to believe. If this had happened a few miles further out in the desert and I was gone from the car longer and the battery completely failed it would have been a life threatening situation. It was a 100 degree day and phone reception was spotty. I'm 67 and had water but a 6 mile walk back to civilization wouldn't have been easy. I've read that many outback owners carry a jump-start device-battery. I'll get one, they're cheap. But still the dealerships and subaru should inform/warn customers of this issue before they buy or leave the premises. I wouldn't have bought the car if I knew. Subaru's are marketed as outdoor friendly and this model, the wilderness, supposedly designed just fit that. How many people are being stranded in dangerous situations? Leaving the hatchback open while camping as they unload the car engine off-dead battery. I've heardrumors online of a software fix |
Category | Visibility/wiper |
Date | Aug 01, 2022 |
State | LA |
Description | We purchased this 2022 subaru outback on 7/19/22. My wife was driving in the rain to church. She parked the car and attended the church service. After the about 2 hours she went got in the car and noticed 3 cracks in the front windshield. There were no known impacts to the windshield. There are 3 cracks originating from a center point. 2 of the cracks are about 12 inches longs with the 3rd being about 4 inches long. This cracking started on 7/31/22. We haven't even made the 1st payment yet. Very distressing to say the least. |
Category | Unknown Or Other |
Date | Jul 26, 2022 |
State | IL |
Description | I have only had this vehicle for 11 months and I'm about to have the windshield replaced for the second time. This poses a serious safety risk on any road and especially highways. If the crack spreads to the vehicle eye sight area then the function will shut off, causing further problems on the highway in regards to cruise control and emergency braking. The outback vehicles are known for having weak windshields and the manufacturer has recalled some model years. |
Category | Unknown Or Other |
Date | Jul 26, 2022 |
State | UT |
Description | Spontaneous windshield crack. Crack went from drivers side edge of glass horizontally across approximately 2/3 of the windshield. After approximately 2 days, the crack began to seperate, it was nearly a 1/4" wide by the time it was replaced. There was no obvious sign of an impact, I assumed there had been an impact, but am concerned of an actual defect as I am hearing reports of this spontaneous cracking becoming more common. |
Category | Unknown Or Other |
Date | Jul 25, 2022 |
State | WA |
Description | Windshield crack. With just under 3000 miles on our 2022 subaru outback while driving home, my wife noticed a small crack on the windshield near the "eye sight" cameras which I could not see from the driver side. By the time I could finally pull over and look at this it had grown to over a foot long or longer. Prior to owning this subaru, we helped our daughter with the purchase of her first subaru, a 2020 subaru crosstek hybrid. She has already had to have her windshield replaced due to a small chip which grew into a long unrepairable crack. Prior to owning a subaru, I owned a 2007 chevrolet impala for over 14 years. Just before selling it this past year I had to replace the windshield on this car. Not sure what the cause of the crack was but I suspect it was vandalism. I'm reporting this as I've heard others having this problem as well and was concerned that maybe there was a problem with subaru windshields. |
Category | Visibility/wiper |
Date | Jul 24, 2022 |
State | GA |
Description | Multiple windshield cracks from small rocks on the highway. Crack has spread across the windshield. We have only owned the car 3 months. |
Category | Unknown Or Other, Visibility/wiper |
Date | Jul 23, 2022 |
State | LA |
Description | There is a defect in the windshield. I've replaced the windshield twice. The first time a rock hit it and it caused the entire windshield to crack. I got the windshield replaced and a week later it cracked again. I replaced it again and 30 minutes later it happened again. My father in law has an outback as well with the same issue. I also have a colleague with the same exact model vehicle with the same issue. I researched online and there are many owners that have complained about the same thing. When I talked to the dealership where the car was purchased the salesman seemed to have heard about the issue before. The windshield repair shop also said that there are a lot of subarus that come through the shop with the same issue. I've had rocks hit my windshields in past vehicles and I have never seen them crack and spiderweb in this way. It is obvious to me that there is a flaw in the design or manufacturing of these particular windshields. |
Category | Visibility/wiper |
Date | Jul 21, 2022 |
State | VA |
Description | We left the outback wilderness out overnight under no trees or anything that may cause damage like that. Come outside in the morning, and bam, a 13 inch crack in a semi s shape with no visible chip from a rock. There is absolutely no reason there should be a crack, even if there was a small chip in the glass. That's the cause of poor craftsmanship and this deserves a lawsuit alone. Has subaru of america learned nothing from what happened with the 2015 to 2016 outback and legacy models? What about their most recent lawsuit in 2019 that ranged for the 2017 to 2019 foresters that also awarded the victim of poor windshields? Do we need to have another lawsuit? If that's the case so be it but I seriously hope the nhtsa kicks off a recall so there is no need for a lawsuit. I love subaru, I seriously do but they haven't been doing so well with their windshields, their infotainment systems, and engines. |
Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Warnings, Lane Departure: Warning |
Date | Jul 20, 2022 |
State | WA |
Description | Safelite is unable to calibrate vehicle eyesight after non-oem windshield replacement. Yes the vehicle is available for inspection upon request. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There have been two attempts to calibrate the vehicle eyesight by safelite. The dealer says the eyesight with a non-oem windshield can not be properly calibrated. According to subaru, the 2022 model requires that oem glass be used for windshield replacements on models that are equipped with the eyesight advanced driver assistance system (adas). Lane detection works randomly, periodically there a warning beep showing a vehicle icon between two bars and the word "off" . In addition to the alarms, the vehicle dynamics control (vdc) keeps nudging the steering wheel causing the vehicle to swerve. None of the front safe driving features of the vehicle can be trusted. The steering nudging problem doesn't happen when the vdc is turned off. The vdc defaults to on. To safely drive the vehicle the vdc needs to be manually turned off each time the car is started. No the problem has not been confirmed by a dealer or independent service center. I assume the vehicle logs have a record of the warnings. |
Category | Visibility/wiper |
Date | Jul 20, 2022 |
State | TX |
Description | Very tiny rock hit the windshield without much force but still caused a ding in the windshield. Glass appears to be excessively fragile. |
Category | Visibility/wiper |
Date | Jul 16, 2022 |
State | WA |
Description | I have 2022 subaru outback limited xt. The windshield cracked 7 days after purchase. Only have 200 miles on it. Drove at 60mph and suddenly saw a crack on the passenger side of the windshield. Didn't hear any pop sound. The crack was about 17 inch long spreading from the bottom edge passenger side to the center of the windshield. Took the car to the dealership and was told the windshield is not under warranty. |
Category | Service Brakes, Vehicle Speed Control |
Date | Jul 15, 2022 |
State | CA |
Description | The gas pedal and brake pedal are not adjustable due to them being digitally programmed. The position of the brake is higher than the gas pedal, which causes stress on my knee, ankle, and hip joints and has caused me significant pain so I can't drive. The gas pedal needs to be pressed hard to get the car going, which has been causing me knee pain. I asked the premier subaru of fremont, where I leased my subaru outback in may 2022, if they could tighten the brake pedal and adjust the gas pedal, but they said it was impossible. This is injuring my knee and causing me to have sciatica. |
Category | Visibility/wiper |
Date | Jul 14, 2022 |
State | FL |
Description | I have the 2022 subaru outback wilderness, which is supposed to have "gorilla glass" for the windshield (which looks like two windshields sandwiched together), but only the outer glass was cracked. The windshield developed a cracked starting from the mid-height passenger side edge, and continued towards the driver side, stopping just prior to the middle of the windshield and then looping under. The vehicle was parked, and when I got in the vehicle the following morning I noticed the crack. I looked closely for an impact point, and there were none. I took pictures and video of the windshield. I contacted subaru (pembroke pines, fl) and they said they had not heard of any issues and told me to reach out to my insurance company, which I did and they directed me to safelite autoglass in miami (2757 sw 8 street, miami, fl. 33135) to have the windshield and safety "eyesight" recalibrated. The technician was not able to see any impact point as well. The windshield was replaced with a factory windshield "gorilla glass" type and the safety feathers were calibrated. |
Category | Visibility/wiper |
Date | Jul 14, 2022 |
State | NV |
Description | Windshield cracked completely without impact |
Category | Electrical System, Visibility/wiper |
Date | Jul 13, 2022 |
State | UT |
Description | 1. Front windshield cracks easily instead of chipping. Appears to be under pressure in a strange way and it cracks then starts to delaminate. I had 2 windshields replaced within 30 days. Water also starts to enter the crack and it impacts the wiper blades when in use. 2. Center info-tainment system in underpowered to the degree that touch response is laggy to the degree to be dangerous. With all the climate controls, radio, gps, and other controls now on the touch screen this slowness is dangerous to the point that should warrant a recall. I've had a system update done and this did not fix the slow touch response. It appears to be underpowered hardware. |
Category | Visibility/wiper |
Date | Jul 13, 2022 |
State | FL |
Description | Driving and thought I heard slight cracking noises, couldn't figure out what it was. About 2 minutes later a huge crack about 18" spontaneously appeared from the passenger side of the windshield to nearly the middle of the windshield. No rocks or impact, just out of nowhere. |
Category | Structure:body, Unknown Or Other |
Date | Jul 11, 2022 |
State | CA |
Description | The glass sheet on the vehicle's sunroof spontaneously exploded while I was driving on the freeway. Some broken shards fell onto myself and into the cabin as the interior pull cover was in the open position at the time of the explosion. Luckily no additional passengers were in the vehicle at the time of the incident. I was in shock as I heard and felt the explosion. As broken shards were falling onto me and into the cabin, I thought I was a victim of an intentional freeway shooting or an unlucky recipient of a stray bullet. After realizing I was unharmed, I immediately drove my car to a trusted subaru dealership for further investigation of the damage. At the time, the dealership did not have the appropriate personal on site for an investigation, however a service associate took photos of the damage. The service associate also observed and noted the position of some glass remains still in tact on the sunroof frame - some broken edges were positioned at an outward angle in relation to the vehicle. This is an indication of an outward explosion rather than an impact from outside of the vehicle. I am currently waiting for the dealership's response to have the car brought back in to complete the investigation w/ the appropriate personal. |
Category | Visibility/wiper |
Date | Jul 10, 2022 |
State | CA |
Description | Windshield cracked for no reason at all. This vehicle had been parked on my driveway and had not been driven in about 3 days. There are no trees or anything near the driveway that could have fallen on the car. While the car was parked on my driveway, the car was facing away from the street. The next morning the crack had already expanded and covered most of the middle part of the windshield. Contacting a local dealer was a nightmare. The dealer person said they're not responsible for a replacement. They looked the other way saying "we just sell the cars", and suggested to take it to subaru of america. I'm currently waiting for a response from subaru of america. |
Category | Visibility/wiper |
Date | Jul 09, 2022 |
State | IN |
Description | We had a rock fly up and hit the windshield 7" below top center of windshield, on impact the crack was over 12" in length, now the crack is now over 24" in length. |
Category | Visibility/wiper |
Date | Jul 09, 2022 |
State | OK |
Description | Drive to visit family, no rock chips, no accidents; pulled in about 7pm. Next morning woke up at 0600 to a severe crack in the windshield. |
Category | Visibility/wiper |
Date | Jul 08, 2022 |
State | MD |
Description | On 7/7/2022 I was traveling the blue ridge parkway and heard a pop sound and saw about 5 inch windshield crack from edge of my driver a-post frame traveling horizontally toward the center of the vehicle. I did not see anything hit the windshield. By the time I got to a rest stop the crack continued to travel across toward the center of the vehicle. I saw no evidence of impact at the edge of windshield or along crack. I had to lower my seat so as to see below the crack because the sun on the windshield was causing a bright glare spot from light refraction. When I got to lynchburg I called the closest subaru dealership. They stated they that something must have hit it and if they had to order a replacement it would be several days and suggested I call my insurance company and a. Auto glass repair company. I then called subaru customer service which provided me a claim number and stated they would get back to me in 24 to 48 hours. I stayed overnight in lynchburg but they haven't got back to me. I am waiting for someone to come inspect it or tell me where to take for inspection. |
Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Lane Departure: Assist |
Date | Jul 07, 2022 |
State | OH |
Description | I have videos. I have been having major issues with a lot of aspects of the car. However, the most concerning is the obstacle detection going off randomly when there is nothing in front of the car, and the other major issue is that the lane assist feature keeps pulling the car out of the lane I am in. Randomly throughout a cruise control drive, the car will pull towards an inner lane. I fight with the car to keep it in the correct lane. If I relax my grip even slightly, the car pulls me into the other lanes of traffic. I am finding that it is most determined to pull me out of my lane when there are cars in the lane next to the one I'm driving. In other words, it never tries to pull me off the road. It always tries to pull me into other lanes of traffic. I've been driving the car for 6 months. It's been doing this since the first month. |
Category | Unknown Or Other |
Date | Jul 06, 2022 |
State | VA |
Description | While driving, the radio volume suddenly increases to extremely loud. Not only is this dangerous and extremely distracting for the driver, but it is potentially harmful to everyone in the vehicle. My immediate reaction when this occurs ( it happens frequently) is to focus on the radio and off of the road, regardless of whether I am driving low speed or high speed on an interstate, or even when I'm turning at an intersection. Very dangerous! There are no warnings prior to the âfull blastâ of volume. |
Category | Visibility/wiper |
Date | Jul 05, 2022 |
State | MN |
Description | Windshield cracked without any obvious impact. Passenger side, lower half of glass. Crack came from the edge of the glass. |
Category | Visibility/wiper |
Date | Jul 05, 2022 |
State | GA |
Description | Purchased a 2022 subaru outback in late august 2021. We been driving regularly and on friday july the 1st, we were leaving home going to dinner, got in the car to a crack in the windshield extending from the top center edge of the windshield to the center of the windshield. No impact chip is visible, or by touch. No known rock or debris impact while I was driving. We have been very careful with my nice new car and this is extremely disappointing. Due to the holiday, we were unable to contact the dealer until tuesday july the 5th. As of the day we contact the dealer the crack is now two thirds down the windshield on a vertical plane and beginning to spider horizontally from the center to the left and the right. |
Category | Visibility |
Date | Jul 01, 2022 |
State | CA |
Description | The contact owns a 2022 subaru outback. The contact stated while driving 60 mph, a horizontal crack formed on the middle driver's side edge of the windshield. Within thirty minutes, the contact stated that the crack had expanded vertically and horizontally across the windshield to approximately 22-inches horizontally and 2. 5-inches vertically. The contact stated that the crack obstructed her vision while driving. The dealer and the manufacturer were notified of the failure and neither offered any assistance. The vehicle was not repaired. The failure mileage was 3,550. |
Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Lane Departure: Warning |
Date | Jun 28, 2022 |
State | VA |
Description | Vehicle navigation system crashes with a black screen once or twice a day. While the system is rebooting, navigation, eyesight and reverse automatic braking are disabled. Needless to say, this is very distracting and especially bad since eyesight is required to avoid a collision. This has happened multiple times over the 11 months that I've owned the vehicle. |
Category | Unknown Or Other, Visibility/wiper |
Date | Jun 28, 2022 |
State | IL |
Description | Windshield failed while car sitting in driveway. No impact found on windshield. Took to a dealership where they refused to acknowledge that it was not caused by impact and would not replace. Having to spend 00 to fix a defect on vehicle. |
Category | Visibility/wiper |
Date | Jun 28, 2022 |
State | TX |
Description | Windshield chips and cracks easily- I have had my car for less than 4k miles- I had one small chip near top of windshield, and within 2 weeks time it has spread almost all the way down and through the windshield. In that time I have had 2 other small chips to the glass and as of now they have not spread in the heat but I will be watching closely. The crack effects my ability to see road clearly and is worrisome that any rock on the road has the ability to cause not only damage to the vehicle, but could cause an accident. In speaking with a coworker who has similar make and model to me, they have the same issues since buying their car in the last year. |
Category | Visibility/wiper |
Date | Jun 27, 2022 |
State | TX |
Description | My windshield simply cracked for no reason that I can tell. I parked it in garage and came out the next morning and there was a crack all the way across to middle of the car. Started on the driver side mid height of the windshield and ran horizontally to just under the eyesight cameras. I don't see where anything hit it or chipped it. |
Category | Visibility/wiper |
Date | Jun 23, 2022 |
State | GA |
Description | Windshield developed a crack of about 20â that starts at the passenger side of the vehicle and worked its way inward. |
Category | Visibility/wiper |
Date | Jun 18, 2022 |
State | WA |
Description | Large crack (roughly 18in) appeared overnight on passenger side windshield. No known cause as it was parked in a garage when crack appeared overnight. |
Category | Visibility/wiper |
Date | Jun 17, 2022 |
State | NY |
Description | -windshield has spontaneous crack with no indication of any dent or chips due to object hitting. The vehicle is extremely new, picked up a month ago. -the windshield crack is getting bigger and likely will be a hazard for the driver and passenger of the vehicle. -dealer is saying this is not covered under warranty. Dealer is saying go to insurance and they will replace at zero cost. -this will probably be my first and last subaru. There are many posts online with other outback owners reporting this issue. |
Category | Visibility/wiper |
Date | Jun 16, 2022 |
State | WA |
Description | Windshield large cracking in less than 3 months of ownership. Crack began initially about a week ago, around 4-6" in length, and has grown substantially to over 20" in the time I have waited for a replacement. Local subaru dealership has looked at the crack and taken photos. No replacement is available yet. Crack size is currently around 22" total length, and spreading daily with temperature fluctuations. |
Category | Visibility/wiper |
Date | Jun 14, 2022 |
State | CO |
Description | Windshield spontaneously cracked while car was parked- I had just gotten in the car and waiting for my passenger to enter when it cracked from the driver's side edge to center of glass. Upon inspection, no crater or damage was visible or palpable. |
Category | Visibility:windshield |
Date | Jun 13, 2022 |
State | ND |
Description | The contact owns a 2022 subaru outback. The contact stated while driving 25 mph, a small rock struck the windshield and immediately caused a crack. The windshield was replaced by the insurance company and the dealer. The contact stated that while driving a cracking sound was heard and the windshield cracked with glass pieces falling off. The contact stated that no injuries were sustained. The contact stated that the vehicle was taken to the dealer where the contact was informed that a rock had struck the windshield causing the damage. The vehicle was not repaired. The contact stated that she was informed that she should contact nhtsa as there was an issue with the oem windshields. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,800. |
Category | Seat Belts |
Date | Jun 12, 2022 |
State | AR |
Description | I discovered substantial seat belt fraying on the rear center seatbelt on my outback wilderness, mileage less than 3,600, on may 12, 2022. Photos will be attached. One fray is 1/4" x 1/4", is 30" from the tip end of the connector tongue, and has separated the belt. The second fray is 1/4" x 11/4" and is 34" from the tip end of the connector tongue. Both frays are on the same side or edge of the belt. Other than the frays, the belt was in new condition. I believe the belt to have been furnished in a defective condition or there is a defect in the retracting apparatus. There is no external cause of the fraying that I could determine. The belt has been replaced by the dealer, adventure subaru, of fayetteville, arkansas. A separate complaint will be submitted related to a 2019 ascent we own that had three belts replaced with nearly identical fraying patterns. |
Category | Visibility/wiper |
Date | Jun 09, 2022 |
State | AZ |
Description | Windshield spontaneously cracked with no damage occurring to it. Subaru claims they do not cover window repair under warranty. |
Category | Visibility/wiper |
Date | Jun 09, 2022 |
State | IL |
Description | Windshield cracked after 1,200 miles. I do not recall any rock hit and do not see any hit point. |
Category | Visibility/wiper |
Date | Jun 09, 2022 |
State | CA |
Description | The windshield cracked after only having the car for 10 days |
Category | Air Bags |
Date | Jun 06, 2022 |
State | TX |
Description | My wife was driving and was involved in traffic accident when the airbags deployed. She is a small person and has the driver's seat pulled all the way forward so she operate the vehicle. I was concern about her seating so close the steering wheel and the airbag, but told by the dealer personnel that airbags where mandatory and any tampering voids warranty, etc. She was in an accident and the airbag deployed, she suffered substantial injuries to her upper body including fractures of the clavicule, breastbone, numerous ribs and her t12. Doctors said it was almost miraculous she survived. The is significant data available on the impact of airbags. The forces expended and the bodily damages that can occur. It must be known the a body so close to the activation of the airbag could have fatal consequence but so little has been made public about this danger. We've heard about devices exploding and causing injuries and fatalities but from sitting so close to the steering wheel. And a simple fix, if the seat is fully forward, the airbag is deactivated or test to find a place where it would not be a dangerous weapon. To be injured severely or even killed by safety equipment is the height of stupidity especially when it worked as designed. |
Category | Air Bags, Fuel/propulsion System, Vehicle Speed Control |
Date | Jun 05, 2022 |
State | TX |
Description | My wife who is a small statured woman was leaving parking lot of church onto a narrow 2 lane street. As she made a left turn, the right front tire climbed the curb and dropped back onto the street. The car suddenly accelerated to top speed and crushed into a tree about 50 yards down the street. Airbags deployed causing bone breaks in left cavalcule, fractured ribs and t12. The driver is short and must sit almost against the steering wheel to drive. Without much effort to stretch her toes, she is unable to push the accelerator to the floor. She said she tried to push on the brake with no results. Eyewitnesses said they watch as she was leaving, they noted the car "jumping the curb" and said the car suddenly accelerated to a very high speed and crashed into a tree. There were no distinctive marks to show any stopping action. |
Category | Unknown Or Other |
Date | Jun 02, 2022 |
State | MN |
Description | Windshield was struck by a very small pebble. The windshield cracked at the point of impact, and spread into over a foot long crack. |
Category | Visibility/wiper |
Date | Jun 02, 2022 |
State | MN |
Description | My 2022 outback has less than 3,000 miles on it. Always garaged. I parked it outside over the noon hour, came out and the windshield had a 6" crack on the passenger side; cracked from the edge midway up. There are no rock chips or impact damage. I called subaru advisory line and advised them of problem they said to contact dealer to get inspected for mfg defects. I have reached out the dealer for appt. Resolution is in progress. This is my #8 subaru and have never encountered this before. |
Category | Visibility/wiper |
Date | Jun 02, 2022 |
State | CO |
Description | I came out to my car in the morning to go to work and there was a huge s-shaped crack in the windshield radiating from the base of the window from under the plastic. Nothing hit it and there is no visible strike. It continues to grow. It is smooth single, long crack about a foot or more long. Very strange and appears like a manufacturer defect as the car only has 2,196 miles. |
Category | Unknown Or Other |
Date | May 31, 2022 |
State | CO |
Description | Windshield cracked in first 50 miles. |
Category | Visibility/wiper |
Date | May 31, 2022 |
State | NC |
Description | I drove to work, parked my car and 10 hours later came out and there was a crack in the windshield. Nothing hit my window on the drive to work. I park my car in a gated lot with cameras. It is a smooth cut from the edge of the window and goes across just past the halfway mark. I immediately drove to the dealership and made them aware. The crack is exactly in my line of sight which makes the sun refract directly into my eyes when it is sunny. |
Category | Visibility/wiper |
Date | May 28, 2022 |
State | CA |
Description | A spontaneous crack appeared in the windshield running from the passenger side to the middle of the car. There are no impact points, nothing hit the car, it is a clean line. The car was parked in my garage overnight, woke up to find a linear crack starting from the edge of the passenger side to the middle of the windshield. |
Category | Visibility/wiper |
Date | May 27, 2022 |
State | MD |
Description | Bought this new car this april. After using it in local for only one month with 1000 miles, windshield developed a 20 ~ 30 inch crack from the passenger side. Went to the dealer to argue. I told them no rock strike and the root reason is faulty glass. The dealer didn't provide any help and gave me a wrong phone number. In over 20 years of driving different cars, we haven't had windshield issue. |
Category | Visibility/wiper |
Date | May 27, 2022 |
State | OR |
Description | The windshield was hit by a rock chip, and a tiny divot formed. Within minutes, it had spider-webbed out with cracks stretching 12-18" in multiple directions. I've never seen such a tiny divot propagate so rapidly - I've had the car |
Category | Visibility/wiper |
Date | May 25, 2022 |
State | VA |
Description | Windshield developed a 14-16 inch crack from the passenger side. No rock strike or other known damage occurred, crack seems to be due to faulty glass. Temperature was moderate at the time (55 to 60 degrees). |
Category | Structure:body |
Date | May 23, 2022 |
State | CA |
Description | Front windshield has a straight line crack running down from the top to the middle. I just got the car for 3 months with 2k miles. It was parked in my garage overnight and this morning I found a straight line crack about a 2 feet wide across the windshield. I know there's a class action lawsuit and this issue is very common. I hope we can win this fight. This is unacceptable. |
Category | Unknown Or Other |
Date | May 22, 2022 |
State | VA |
Description | Seems the windshield on the subaru wilderness outback cracks with the slightest rock hit. Inquiry on an online subaru wilderness forum, it seems the cracking of these windshields occur quite frequently. Thought subaru resolved in the class action around their 2015-2016 models. Apparently not. |
Category | Visibility/wiper |
Date | May 20, 2022 |
State | CA |
Description | Windshield suddenly cracked for no apparent reason. Vehicle was parked and crack extends almost halfway across the windshield on the driver side. No signs of damage being caused by an object hitting the windshield. This will interfere with the safety and emergency braking system cameras located at the top of the windshield. |
Category | Visibility:windshield |
Date | May 18, 2022 |
State | NY |
Description | The contact owns a 2022 subaru outback. The contact stated while driving 60 mph, a horizontal crack developed on the middle edge of the passenger's side windshield. The contact stated that the crack formed without impact and slowly spread towards the middle of the windshield. The contact stated that the crack obstructed her vision while driving. The dealer was notified of the failure but offered no assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000. |
Category | Visibility/wiper |
Date | May 16, 2022 |
State | MI |
Description | In my many years of driving quite a number of different cars, I've never had a car's windshield perform so poorly. In only 10k miles of just daily commuting my windshield has accumulated 8 chips. Luckily the windshield hasn't cracked yet, but I fear its only a matter of time. It seems just the smallest impact will chip the windshield if not crack it. This seems to be an ongoing problem with the carlex oem windshields subaru continues to use and is a clear safety concern to their customers as well as a costly fix if subaru doesn't cover the cost. |
Category | Visibility/wiper |
Date | May 15, 2022 |
State | TX |
Description | I bought a 2022 subaru outback and have had it for 3 months. It wav very hot yesterday and I took it through a car wash. When it came out of the car wash the windshield was cracked. It has several spider cracks coming down from the roof. Each of the 3 cracks were about 4 inches long. By the time I drove home the cracks are now 12 inches. This is very disheartening. |
Category | Visibility/wiper |
Date | May 15, 2022 |
State | OH |
Description | Spontaneous crack of the windshield |
Category | Visibility/wiper |
Date | May 14, 2022 |
State | WA |
Description | Windshield cracked on its own while parked inside home garage. |
Category | Visibility/wiper |
Date | May 14, 2022 |
State | IL |
Description | While a relative was driving my 2 week old 2022 subaru outback, he had a minor impact from a very small rock that left no visible damage. The next day, a large crack had appeared in the middle of the driver's side from the edge to the rear view mirror. I could not get an appointment to get it replaced until next saturday and over the last 3 days the crack has grown significantly, including a piece that is cracked all the way around. I am worried about catastrophic failure on even a short gentle drive to work. It is extremely disappointing to think that this might be an ongoing problem with the car. In 36 years of driving many different cars nothing like this has ever happened. |
Category | Visibility/wiper |
Date | May 12, 2022 |
State | AR |
Description | Vehicle has 10,800 miles and this is the third broken windshield. The smallest road debris results in failure of the carlex factory equipped windshield. I have never replaced a windshield in 35 years of driving many vehicles, this 2022 subaru outback appears to break continually. It is a costly repair. |
Category | Visibility/wiper |
Date | May 11, 2022 |
State | IL |
Description | On a hot day, 90f my window cracked after I turned on the ac unit. Next day it cracked even further. |
Category | Visibility/wiper |
Date | May 09, 2022 |
State | TX |
Description | No impact event. Entered car in the morning and noticed a 1-2" horizontal crack in windshield, with no sign of impact. Over a few days, that 1-2" crack became a 3-foot monster. Of course, subaru claims it was due to impact. |
Category | Visibility/wiper |
Date | May 04, 2022 |
State | VA |
Description | I woke up one morning to find a foot long crack in my windshield that appears to have originated from the passenger edge. I see no visible impact point and there was no sound of anything impacting the windshield. After a few minutes of driving, the crack grew to cut into the path of eyesight. |
Category | Unknown Or Other |
Date | May 02, 2022 |
State | NY |
Description | Car windshield developed 15 in crack overnight,parked in the garage... I think the windshield is part of vehicle integrity... Dealer said a stone must have caused the crack.... Nothing hit the windshield as far as I'm concerned.. I would have heard somthing.... Vehicle had approx 600 miles on it... Had to claim the cracked windshield with my insurance company... My insurance should not have had to cover this.... Subaru has defective windshields and has for years... Do something |
Category | Visibility/wiper |
Date | May 02, 2022 |
State | OR |
Description | A small rock at relatively low speeds (35mph) hit the windshield and caused a small chip that within a minute formed into close to a dozen foot long cracks compromising my view. I have experienced rock chips many times but I have never had one that spread so quickly or caused this much damage from such a relatively small impact. I believe that subaru has a faulty windshield design or is using material that is not durable enough for it's intended use. Questioning other subaru owners and the dealership collision shop this seems to be a very common occurrence and that these windshields are prone to cracks and failures. It appears newer model subaru outbacks are being shipped windshields that inferior at best or extremely dangerous at worst. |
Category | Visibility/wiper |
Date | Apr 28, 2022 |
State | NY |
Description | Windshield developed 12 inch crescent shaped crack overnight while parked under a clear sky. |
Category | Visibility/wiper |
Date | Apr 25, 2022 |
State | TX |
Description | Driving on the highway when the windshield suddenly cracked on the passenger's side, lower half of the windshield. The initial crack was at least 3 inches long immediately. There was/is no obvious sign of impact. The windshield has since continued to crack. It is now approximately 2 feet long. It does not appear to be the result of an impact, just rather a random crack. |
Category | Visibility/wiper |
Date | Apr 23, 2022 |
State | NJ |
Description | I have had my car exactly a week. I have 200 miles on it and the windshield cracked for no known reason. |
Category | Visibility/wiper |
Date | Apr 22, 2022 |
State | UT |
Description | Windshield cracked with very little sign of impact. |
Category | Visibility/wiper |
Date | Apr 22, 2022 |
State | MO |
Description | Driving down the road for work, coworker noticed I had a crack in my windshield. At no time did there ever seem to be a strike to the windshield that would cause it to crack. Now a few days later this crack has grown to the length of roughly 16". The windshield seems to be very thin and brittle, which seems unsafe. They are also very expensive to fix, due to the safety system installed in the car, which seems counterintuitive since the windshields break so easy, which then causes the safety system to not work correctly. |
Category | Visibility/wiper |
Date | Apr 21, 2022 |
State | NJ |
Description | I bought subaru outback jan 2022 brand new. Also, I bought the extended warranty. Last april 18,2022 while I was driving along the parkway I heard a sound hitting my windshield and all of a sudden I saw a cracked on the windshield, about 7inches long. Looking at the windshield, it does not look like a large object hit my windshield. You could tell it's just a small object. I can assume its a small stone. I discovered later on about the lawsuit/complains about subaru's problems with cracked prone windshield. Subaru dealer did not disclose anything about this problem when I was buying this car otherwise I will not buy this car. I called the dealer and they want ~00 for repair. This windshield is defective, poor quality and dangerous! I hope you will investigate this matter seriously. Thanks! |
Category | Unknown Or Other |
Date | Apr 15, 2022 |
State | WA |
Description | 6 month old car with 8000 miles windshield cracked from right passenger side top down and across middle, approximately 18â long crack now with no sign of and damage or impact to the windshield. |
Category | Visibility/wiper |
Date | Apr 14, 2022 |
State | MD |
Description | A large crack spontaneously formed on the front windshield, starting from the left wiper motor to the middle -- right in the driver's field-of-view. The crack appeared on a day when my car was not driven for several days prior to the crack forming and security cameras showed no foul play by pedestrians. The crack has since spread into a "spider-like" crack once it reached the center of the windshield. The morphology of this crack appears to be from manufacturing defects and not from a rock chip or property damage. |
Category | Visibility:windshield |
Date | Apr 13, 2022 |
State | NV |
Description | The contact owns a 2022 subaru outback. The contact stated that after parking the vehicle overnight, the next morning it was discovered that the front windshield had developed a ten-inch-long crack. The contact indicated that no object had struck the windshield to cause the windshield to crack. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 6,500. The consumer stated that the vehicle repaired under warranty and the consumer would like to withdraw the complaint. |
Category | Visibility/wiper |
Date | Apr 12, 2022 |
State | TX |
Description | Two days after purchasing my 2022 subaru outback, the windshield cracked after a tractor trailer kicked up a small pebble on the interstate. The crack spread half way across the windshield within a few days. |
Category | Unknown Or Other |
Date | Apr 11, 2022 |
State | UT |
Description | The windshield cracked 1 week after purchasing the vehicle. This glass is too fragile. |
Category | Visibility/wiper |
Date | Apr 11, 2022 |
State | WA |
Description | Windshield cracked while parked overnight. |
Category | Visibility/wiper |
Date | Apr 09, 2022 |
State | CA |
Description | Front windshield crack, around 10-15 inches of length, located at passenger area. Inspection is not necessary since the glass has been replaced, though pictures of glass crack on first appearance has been provided for reference. It is a safety risk due to obstruction of driver's visibility also the possibility of glass crack expansion or shutter. The incident has been reported to the dealership and 3rd party insurance. There were no symptoms or warning of the problem prior to failure. There are no visible spots or impact area that proves the damage was caused by a rock chip or any other objects hitting the glass that may have caused the crack. April 1 evening, car was checked after parking to garage and prior to entering the house and there was no cracks or any damage. Next day, april 2 morning the crack has appeared and upon checking there was no impact points or spots. From the time of first appearance until the day of it getting fixed the crack has gotten bigger adding 6-8 inches more, while the car has not been driven since the crack appearance. |
Category | Visibility/wiper |
Date | Apr 09, 2022 |
State | CO |
Description | The windshield cracked 8+ inches due to a small rock that wouldn't have cracked most other vehicle's windshields. This happened the day after I bought it. |
Category | Visibility/wiper |
Date | Apr 04, 2022 |
State | NE |
Description | Windshield cracked on its own from bottom half edge on passengers side and approximately 14â long. Was in the driveway at my child's daycare, went up to the door, and in that time, the windshield spontaneously cracked. Daycare checked cameras and no branch or object struck the windshield. The crack is in my line of sight part of the time, is extremely noticeable, and at times is an obstruction of view. Also, if something were to actually impact the windshield, I wouldn't have much for protection but clearly the windshield was not much for protection to begin with. Dealership says it must've been a chip but I had just washed my car including the windows and I notice everything and document everything since this is my first purchase of a brand new car. There was no visible chip. I don't go off-roading or anything of the sort. I 100% believe this is a defect that has been ongoing for subaru. Dealer gave me a business card to a repair place. Contacted subaru and they give me a 0 certificate to use towards a windshield replacement at a dealership but the dealership will not replace the windshield, most likely because this has been an ongoing issue with subaru and if the new windshield is not installed by a subaru dealer, it's not covered under warranty. So, essentially I got a useless gift certificate. There should have been some sort of disclosure or better yet, some accountability for the poor quality and safety hazard the windshield presents. |
Category | Visibility/wiper |
Date | Apr 04, 2022 |
State | WA |
Description | My 2022 outback limited with 4000 miles had a large spontaneous crack form in the bottom of the windshield. Without provocation by the impact of any stone or road bump or other apparent cause, the crack abruptly originated under the lower moulding near the center bottom between driver and passenger side, while at a stop light on a residential street near our home. The crack rapidly lengthened vertically about 4 inches then turned 90 degrees toward passenger side and proceeded to further rapidly lengthen by about a foot before diving vertically back down to the bottom moulding on the passenger side. I called subaru of america and was told it would likely be a watranty repair but that I needed to take the vehicle to my local subaru dealer for inspection and documentation of the failure. I took the vehicle immediately to the dealer where they took pictures and wrote up a fully detailed report for subaru of america (soa). Now it is 3 days later and I am still awaiting a call from soa, and I am unable (unwilling actually) to drive the car because of my concern for my family's safety in case of the windshield failing additionally while driving. |
Category | Visibility/wiper |
Date | Apr 04, 2022 |
State | OK |
Description | My windshield on my car cracked randomly overnight from the edge of the windshield coming outward. No chips or any road debris seems to have caused the problem. It just cracked at random about 2 weeks ago now my passenger side window just had the same thing happen overnight |
Category | Visibility/wiper |
Date | Apr 04, 2022 |
State | CA |
Description | Driving on a rural road with no traffic in front of us, the windshield cracked about 10 inches right in our line of sight. I am a retired aircraft mechanic and home auto mechanic, so I have some experience with this. I suspect that the black heating strip around the smart windshield is the malfunctioning component. The windshield is too thin for this design flaw. Drove the 8 month old 8k mile new car to the dealership, who informed us that their mechanic would tell us whether or not a rock chip caused the crack. |
Category | Visibility/wiper |
Date | Apr 02, 2022 |
State | NC |
Description | Windshield spontaneously cracked with no impact from foreign object. |
Category | Forward Collision Avoidance: Automatic Emergency Braking |
Date | Apr 01, 2022 |
State | GA |
Description | In 3 months of owning this vehicle, the auto emergency braking (aeb) system has spontaneously triggered with no cause at least a handful of times (multiple incidents). I am driving with no danger or risk of collision and the vehicle will slam on the brakes and make horrible noises. Not only is this incredibly frustrating, but in an urban driving environment, it is incredibly dangerous. |
Category | Visibility/wiper |
Date | Apr 01, 2022 |
State | NM |
Description | My 2022 subaru outback is 9 month old with only 9432 miles. On 3/31/2022 the windshield suffered the spontaneous windshield breakage problem that subaru's suffer from. The windshield cracked from the lower left corner of the glass (looking from the front of the car to the windshield). There was nothing that hit the glass. There is no marks on it other than the crack that starts from the lower left edge. The classic subaru windshield failure issue. |
Category | Visibility/wiper |
Date | Mar 30, 2022 |
State | CA |
Description | Windshield cracked out of no where. I've only had this car 1 day and it's brand new. |
Category | Visibility/wiper |
Date | Mar 27, 2022 |
State | OH |
Description | This is on my 2022 subaru outback touring xt around 5500+ miles on my brand car the windshield cracked from the bottom center to the middle straight up. I bought this car in nov 2021 and this car is always garaged and maintained well. After this incident, we are hesitant to drive hence didn't take the car out for a drive and I see the crack started to expand little by little; which is of more concern for me as this is our family car. |
Category | Unknown Or Other |
Date | Mar 22, 2022 |
State | AZ |
Description | No warning. At about 943 miles on my brand new 2022 subaru outback limited xt the windshield cracked from bottom center to the middle straight up approximately1 foot. After sitting in the driveway, not being driven at all, it has cracked more, from the center to each side, approximately 2 feet. Now it's a huge "t" crack. |
Category | Visibility/wiper |
Date | Mar 21, 2022 |
State | MI |
Description | I purchased a brand new 2022 subaru outback. Drove for 2 weeks. Absolutely nothing but raindrops have hit this windshield and a crack began to form at the edge of the windshield and slowly grow across the entire windshield over the course of 2 days. It's right in my eye-line. I went online to see what might be happening and am seeing tons of threads on various sites about this exact problem. I do not feel its fair to pay my full 00 deductible for damage which I believe is related to a manufacturing or corporate issue. I believe this year needs to be included in the existing recall that I am seeing for similar models. |
Category | Visibility/wiper |
Date | Mar 20, 2022 |
State | OR |
Description | Found the windshield cracked starting in the middle of the ream on the passenger side. I did not feel any impact point when running my finger on the crack line. Subaru dealer already replaced the oem windshield for me. I am filling the complaint because I think this is still a quality issue with subaru not only on the models before 2020 but also on models in 2022. If it is still the quality issue, it will affect to the safety of the driver. |
Category | Visibility/wiper |
Date | Mar 20, 2022 |
State | MD |
Description | I bought the car in august and on september 15, the windshield cracked. No flying stones or other debris from the road. No noise aside from the sound of the glass cracking. I had it replaced using my insurance, but thought it should be reported for complaint trending purposes. |
Category | Unknown Or Other |
Date | Mar 19, 2022 |
State | WA |
Description | Have had two instances of damaged windshields in a total of eight months of ownership. First incident was a cracked windshield that occurred overnight and required a full replacement that cost over 00. The second was a minor rock hit that required repair at 5, and is still very visible post-repair by safelite, most likely require replacement. |
Category | Visibility:windshield |
Date | Mar 19, 2022 |
State | NM |
Description | A tiny rock hit my window within the first 2,000 milesand created a 8in crack, with in 6 hours it head spread to over a foot long. Subaru is known for having windshield issues. |
Category | Visibility/wiper |
Date | Mar 18, 2022 |
State | TX |
Description | Front windshield had to be replaced the same day it was driven off the lot. 2 weeks after replacement the windshield cracked again. Dealership and safe lite both claim it's not their problem. Insurance stated if I continue getting the windshield replaced after every break then they are going to keep raise my rates because of frequently claiming issues. I paid almost ,000 for this vehicle which requires 4hrs for replacement and programming because of the front facing cameras it requires for safe driving. 4 hrs â¦if â¦no one else is already scheduled so I'm recommended to leave the car over night but no loaner vehicles will be provided. The additional film required to protect the exterior of the windshield is 300% more expensive than the windshield itself. Now every month I have to replace my windshield due to breaking and the obligatory film I and up paying approximately 0 per instance and pay an insurance rate increase. How is this fair or legal? My car payment is already 0 per month. Monthly repairs for only the windshield are equaling 80% of my already monthly expenses before any other costs. How is this fair or legal? Is there any open lawsuits I can join or any other options? |
Category | Visibility:windshield |
Date | Mar 18, 2022 |
State | MD |
Description | Purchased a 2022 subaru outback in late october 2021. Have been driving regularly and noticed a crack in the windshield extending from the passenger side windshield edge to the center of the windshield. No impact chip is visible, or by touch. No known rock or debris impact while driving. Have been very careful with my new car and am extremely disappointed. |
Category | Electrical System |
Date | Mar 15, 2022 |
State | ND |
Description | The contact owns a 2022 subaru outback. The contact stated that whenever the weather was below 15 degrees, the vehicle would fail to start up as needed. There were several unknown warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that an unknown sensor needed to be replaced however, the part was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 9,000. |
Category | Visibility/wiper |
Date | Mar 14, 2022 |
State | LA |
Description | Cracked windshield causing visibility issues. Does not appear related to damage. |
Category | Visibility/wiper |
Date | Mar 12, 2022 |
State | CA |
Description | Within approximately 1 month of purchasing my windshield cracked for no apparent reason. Nothing that I am aware of hit it. It was parked in an area with no tree's or rocks for less than 20 minutes and when I went back to it I saw the crack. The crack starts from the bottom of the windshield (deicer) and goes up to almost half the windshield. |
Category | Unknown Or Other |
Date | Mar 11, 2022 |
State | MO |
Description | Witnessed spontaneous crack in windshield while stationary without being hot or impacted by any object. Found numerous similar reports of the same spontaneous windshield cracking complaints on various subaru enthusiasts web pages and blogs. |
Category | Electrical System |
Date | Mar 10, 2022 |
State | NY |
Description | We have a brand new 2022 subaru outback premium we parked it in our indoor garage for 1 week. We left no lights on, etc. We came back and could not start the car. The dashboard lit up, a lot of flashing icons, the radio and lights came on. We called service they charged battery fully, we drove car for over an hour. Parked in garage. Today, next morning, same thing had it towed to local dealer. They said would replace battery, no charge (of course) I checked on line and saw an article about this issue affecting many subaru owners, that subaru is well aware, and has not solved the issue. So people have to replace battery fairly often. I can not rely on this car. I am going to join the class action lawsuit now. |
Category | Visibility/wiper |
Date | Mar 10, 2022 |
State | CO |
Description | My front windshield cracked within the first month of ownership. Thankfully I purchased the windshield repair warranty program that includes about five replacements without extra cost. About a month after I replaced the windshield it cracked again. If this continues regularly I plan on taking this to small claims court |
Category | Visibility/wiper |
Date | Mar 02, 2022 |
State | AR |
Description | A very short time, only weeks after new purchase, a very small rock impact resulted in large crack across entire windshield. Replaced with very costly genuine branded subaru replacement part. 6 months into the new windshield, while parked and without any impact, crack formed from the edge to the center of the windshield. |
Category | Visibility/wiper |
Date | Mar 01, 2022 |
State | GA |
Description | While driving at approximately 55 miles per hour, a crack suddenly occurred in the lower passenger side of the front windshield. The crack extended to approximately 20 inches. There was no vehicle in front of the subaru - no object struck the windshield. The failure mileage was 1100. When taken to the dealership, subaru determined that the windshield was broken by "outer influences." when taken in to the subaru dealership for repair, the new windshield had received "some shipping damage" and the repair had to be rescheduled. |
Category | Visibility/wiper |
Date | Feb 25, 2022 |
State | NC |
Description | While parked and without any impact a crack formed from the edge to the center of the windshield. There was no impact while driving previously and to this point there is still no impact damage, just a smooth crack accross half the windshield. |
Category | Electrical System |
Date | Feb 24, 2022 |
State | CO |
Description | Battery completely died on a nearly brand new car overnight, after being parked for less than 48h at temperatures around 5°f. Took it to a dealer who claims that the led dome light was left on, draining the battery. However, the dome light is an led light rated at about 100ma @ 13v, and the battery is rated over 100 amp-hours (de-rated to 45% at ~0°f, so a single dome light by itself should take around ~450 hours to drain a fully-charged battery. It seems like even brand new subaru outback 2022s are affected by major parasitic drain battery issues. |
Category | Unknown Or Other |
Date | Feb 23, 2022 |
State | CA |
Description | 1st windshield crack at 13603 miles 2nd windshield crack less than one month later. The consumer stated ford escape vehicles betwen model years 2016-2019 havent coolant leak issues. The consumer owns a 2018 ford escape with 80,000 miles. The warranty was expired. |
Category | Visibility/wiper |
Date | Feb 19, 2022 |
State | WI |
Description | In first 5,000 miles two windshields have cracked. The first had no obvious impact. The second was hit by a very small pebble ( |
Category | Visibility:windshield |
Date | Feb 18, 2022 |
State | MI |
Description | The contact owns a 2022 subaru outback. The contact stated while driving 60 mph, a rock struck and cracked the passenger's side windshield. The contact was able to continue driving to the residence. The contact took the vehicle to an independent mechanic who replaced the windshield with a factory windshield. However, a few weeks later the contact entered the vehicle and noticed a new crack had formed on the driver's side of the windshield and had started to expand. The contact stated that there was no impact to the windshield to cause the crack. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000. |
Category | Visibility:windshield |
Date | Feb 14, 2022 |
State | CA |
Description | The contact owns a 2022 subaru outback. The contact stated that while the vehicle was parked, he noticed there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was 2,200. |
Category | Visibility:windshield |
Date | Feb 14, 2022 |
State | NJ |
Description | The contact owns a 2022 subaru outback. The contact stated that while driving approximately 50 mph, a crack suddenly occurred in the lower center of the front windshield. After parking the vehicle, the crack extended to approximately 18 inches in length. The contact described the crack as having a spider web effect. The contact indicated that no object had struck the windshield to cause the crack. The vehicle was taken to the local dealer. The cause of the failure was not determined. The manufacturer was not yet notified. The failure mileage was 3,000. |
Category | Visibility/wiper |
Date | Feb 10, 2022 |
State | WA |
Description | On 9 february 2022 I was driving the vehicle when a crack appeared on the front driver's side of the windshield. No object hit the windshield before hand that had caused a chip or crack. The crack extends from the bottom drivers side up about 1/4 of the height of the windshield and then takes a turn towards the passenger side approximately 9 inches. |
Category | Service Brakes |
Date | Feb 08, 2022 |
State | NY |
Description | Since I drove 1 mile out of the dealers lot I knew there were something wrong with the brakes brakes don't feel right when I go to start the car I hear a thump sound than a pedal that has play in it before engaging it does the same while coasting and than applying the brake softly you hear that clicking and the play in it before it engages there's definitely something wrong with this cars brakes it stops ok but it just doesn't feel right I should know I owned the same vehicle in a 2020 model and those brakes were perfect I brought it in for service and they said they ran test and found nothing I am schedule for another service appointment I've complained and they turn a deaf ear on it I've even contacted subaru of america |
Category | Visibility/wiper |
Date | Feb 04, 2022 |
State | DC |
Description | My windshield has cracked for the second time. I didn't hear anything and there is no mark of impact, just about a 5 inch crack. It's coming up from the bottom middle of the windshield. I'm not sure what's causing this. But this will be the second time I have to replace the windshield on my brand new car. Something needs to be done about this. |
Category | Visibility:windshield |
Date | Feb 01, 2022 |
State | MN |
Description | Subaru windshields still crack. Owned this car for less than one week and a crack on the passenger side appeared overnight. Cracked windshields reduce ability to see and can worsen over time. The dealer refused to replace the windshield. So, we took the car to a shop and they replaced the windshield at our expense for the insurance deductible. |
Category | Visibility/wiper |
Date | Jan 29, 2022 |
State | CA |
Description | Spontaneous front windshield break, no rock impact or prior chip contributed to the window breaking. The car was simply turned on and the passenger side of the window cracked - the crack has since grown considerably in size. I have attempted to put a claim down at the dealership (visited on site, they have inspected), but there has been no follow-up in the last 3+ weeks. I have also reached out on multiple occasions to speak to someone (such as a service manager) and have not received any response. I do not feel safe driving around as, apparently, the eye-sight system works in conjunction with the windshields. After searching the internet, this appears to be a reproduced phenomenon. |
Category | Exterior Lighting |
Date | Jan 27, 2022 |
State | NM |
Description | During night driving, with normal headlights on (not high beams), I am frequently flashed by high beams of oncoming vehicles, sometimes for long time intervals. One truck driver that I was following intentionally shined a bright light at his side view mirror which reflected onto my face, temporarily impairing my vision as I passed the truck. I have taken the car to the subaru dealership and spoken to a subaru customer relations representative and they both informed me that other owners of the vehicle have lodged the same complaint but unfortunately the vehicle does not have any mechanism to adjust either the height or brightness of the led headlights. This is a significant safety issue for both oncoming drivers, whose vision is impaired by my headlights and my vision which is impaired when they shine their high beams at me, making night driving less safe for both. |
Category | Visibility/wiper |
Date | Jan 27, 2022 |
State | AR |
Description | A truck ahead/beside me kicked out a small stone that hit my windshield and created a 1" star in the lower left corner of the driver's side. I traveled 2 more miles to get the star repaired, but just before I got to the auto glass shop the star cracked 3 different ways, so I went home to call for repacement bids. Overnight, with the car garaged, the cracks increased in size across the driver's field of vision. It will be Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
Category | Visibility/wiper |
Date | Jan 26, 2022 |
State | CO |
Description | I purchased a 2022 subaru outback in late august 2021. I had been driving regularly under normal driving conditions and no adverse weather. Fall temperatures neither very hot, nor very cold. On 10/10/21 I woke up to a crack in the windshield extending from the passenger side windshield edge to the center of the windshield. No impact chip is visible, or by touch. No known rock or debris impact while I was driving. I have been very careful with my nice new car and this was extremely disappointing. |
Category | Visibility/wiper |
Date | Jan 23, 2022 |
State | OR |
Description | On 1/3/22, less than 3 months and 3,000 miles since purchase, a âno impactâ crack appeared from the lower quadrant of the windshield in a lazy âsâ towards the center of the windshield. |
Category | Visibility/wiper |
Date | Jan 18, 2022 |
State | ND |
Description | 2022 subaru outback 2. 5i premium developed a spontaneous ~ 20 inch crack in the upper passenger quadrant of front windshield from the upper edge downward overnight. The windshield was not chipped or damaged. The vehicle was less than 4 months old and had driven 5732. 7 miles and was parked at the the time the crack appeared. The low temperature in the previous 24 hour period was 3° f. |
Category | Visibility/wiper |
Date | Jan 17, 2022 |
State | UT |
Description | Brand new 2022 outback xt driven 500 miles. Got hit by the tiniest rock that left a barely visible chi on the lower right passenger side. By the next morning it had cracked and spread across half of the windshield. One week later, the same thing happens but on the driver side and now the cracks have connected forming one massive crack. I am hesitant to replace this since it sounds like windshields continue to crack. |
Category | Visibility/wiper |
Date | Jan 17, 2022 |
State | NE |
Description | Drove car to and from work in the morning, no visible crack on windshield. Parked in garage 1-2 hours. Came back and found 12+ inch crack starting at base of passenger side windshield in an l shape. Don't remember getting hit with any debris while driving and there is no visible impact point. It was cold outside but can't remember if I used the defrost/deicer. A little research online shows this problem is not new to subaru on former models. Only 2200 miles on the car and owned for 1. 5 months. Not cool. |
Category | Visibility/wiper |
Date | Jan 15, 2022 |
State | IL |
Description | Started the 2022 outback on very cold midwest winter day. When the car warmed up, the windshield proceeded to crack. ( it only has 7,500 miles on the odometer.) the crack is about 18 inches long and is across the drivers side making it a visual hazard. The windshield used by subaru must be of poor quality and surely I cannot be the only person who has had this issue. No reason for this to occur just because it is cold. Magically, this is not covered by warranty and cost out of pocket $ 1100 |
Category | Unknown Or Other |
Date | Jan 03, 2022 |
State | GA |
Description | After 2 week of new car ownership--battery dead. Only 359 miles on the car |
Category | Visibility/wiper |
Date | Jan 03, 2022 |
State | IL |
Description | Front windshield had a spontaneous crack form from some point out of sight under the bottom seal, just right of the center of the windshield. The windshield had no chips, and the car is four months old. This took place in early morning, before sunrise, with an outside temp. Of 20 degrees f showing on the car thermometer. |
Category | Visibility/wiper |
Date | Dec 22, 2021 |
State | OH |
Description | Vehicle had 2,000 miles on it and a very small rock impact chipped the windshield and the chipped spot cracked across the windshield in minutes. I have never had a windshield fail like that before with such a minor chip in it and such a small impact. I had the windshield replaced with factory glass and I now have 6,000 miles on the car and another chip has happened, but not spread. |
Category | Visibility/wiper |
Date | Dec 22, 2021 |
State | SC |
Description | The windshield had a 12-inch crack starting at the driver's side midway up in an l shape. There was no visible rock damage and the vehicle was sitting in my garage when it cracked. Obviously, no one was hurt but the windshield had to be replaced right away with only 9000 miles on my car. The damage occurred on december 18th, 2021, and was repaired on dec. 21., 2021. |
Category | Visibility/wiper |
Date | Dec 19, 2021 |
State | IL |
Description | Windshield has cracked for no apparent reason (no rock impact, etc.). Crack begins at edge of passenger side windshield. Newly purchased in november. |
Category | Electrical System |
Date | Dec 08, 2021 |
State | NY |
Description | Car is suffering from "parasitic drain". Car is brand new with only a little over 200miles on it. Dealer has had to tow in the car twice already. Battery has been replaced. Car has so far been doa 3 times in driveway with a weeks' time. |
Category | Visibility/wiper |
Date | Nov 30, 2021 |
State | UT |
Description | I feel like I should be creating 2 complaints but I have 4,400 miles have had it since september of 2021 it is currently november on a 22' outback wilderness and are now looking at replacing a second windshield. Driving on normal city highways and avoiding 18 wheelers. Both times the impact from what should have been just a rock chip was minimal and it didn't even chip just immediately cracks negating any chance of a remedy with chip repair. We had a 2018 forester and never had issues like this. Not even certain the second one was a rock chip, to be honest just suddenly was there and didn't hear or see a rock. text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win." img="balance" color="green",000 in windshields in 3 months. Lovely... |
Category | Visibility/wiper |
Date | Nov 21, 2021 |
State | TN |
Description | Purchased brand new 2022 subaru outback nov 6, 2021. I've been avery careful driver with my new car! I drive 25 miles on interstate twice a day and have been cautious of being near the 18 wheeler/ semis. I prefer to pass them asap or hang back several car lengths to avoid debris that might be kicked up or fall off. On nov 20, 2021 I was driving on the interstate and noticed a chip which began to spread into an l shaped crack totaling approximately 8â. It had 731 miles on it. I do not recall any impact. It does appear as if something struck it which initiated the crack but it is tiny! |
Category | Visibility/wiper |
Date | Nov 09, 2021 |
State | CA |
Description | Windshield cracked at 4,900 miles, parked at work. My safety was fine when it happened because no one was in the car. Contacted subaru of america and local subaru dealer, they both sent me to one another but neither has helped to help fix this reoccurring issue with 2022 subaru outbacks. |
Category | Steering |
Date | Nov 08, 2021 |
State | CA |
Description | After 20 years of driving experience that's probably the first car where I feel unsafe. Once in my life I had such experience which I have every day right now. It was hydroplaning on the very wet road. In another words it feels like driving under strong side wind or really wet/slippy road and car not under my full control. I already had five visits in two different subaru dealerships. They twice did wheels allignment. But it didn't help. The last my visit they told they can't find and reproduce the issue. I guess I can be close my eyes for another issue but that's can be dangerous not only but another guys on the road. |
Category | Visibility/wiper |
Date | Nov 06, 2021 |
State | FL |
Description | The windshield cracked without an object striking it while driving. It cracked from the center lower edge of the windshield. This issue was part of a clas action suit in 2019. |
Category | Unknown Or Other |
Date | Oct 21, 2021 |
State | PA |
Description | Driving on a highway but no other vehicles in front or to the side. Possibly there seems to be a central point from a dot, but this is no larger than a no larger than a pencil point. In a matter of a few minutes a crack extended across the windshield in a snake pattern. I had concern since this seemed to be a drastic outcome and was more thinking it was a stress crack rather than a rock chip, especially in light of the fact that there were no other vehicles on the road. Curious, I researched subaru windshields and became aware of previous recalls on subaru windshields. |
Category | Visibility/wiper |
Date | Oct 13, 2021 |
State | UT |
Description | My windshield cracked with out a direct impact to the windshield. I replaced the windshield with an oem windshield, approximately one week after install the windshield cracked again. There is most likely a bad lot of windshields. |
Category | Electrical System, Power Train |
Date | Sep 23, 2021 |
State | NY |
Description | The contact owns a 2022 subaru outback. The contact stated that while at a complete stop, the vehicle would independently accelerate without warning. The contact would be forced to place the vehicle into neutral to stop the acceleration. The contact stated that the failure was intermittent and recently became more frequent. The contact also stated that an abnormal grinding noise would emit from the vehicle when the vehicle would independently accelerate. The contact called the dealer and the vehicle was towed to the dealer. The dealer kept the vehicle for almost two weeks and was unable to duplicate the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 700. The vin was not available. |
Category | Lane Departure: Blind Spot Detection |
Date | Sep 16, 2021 |
State | AR |
Description | (adas) r wave radar sensor/blind spot warning sensor. No warning for the stationary object (tree) behind my vehicle causing a collision. A report will be made to the subaru dealership once the vehicle is repaired by the collision center. Insurance adjusters have reviewed. No warning lights, or any signs of any issue until the blind spot sensor failed to properly warn me of the stationary object. |
Category | Unknown Or Other |
Date | Sep 09, 2021 |
State | OH |
Description | The windshield is warped on the passenger side, approximately 6 - 8 inches from the right seal, bottom corner. This creates a blurred distortion from traffic merging to the right, and causes a hazard in spatial relationship to the vehicle. Pictures show distortions through the windshield that do not exist. This has nearly caused me to be in accidents. The dealer is checking with subaru on the issue; the service rep acknowledged seeing the warping through the windshield. |
Category | Fuel/propulsion System, Power Train, Steering |
Date | Sep 07, 2021 |
State | CO |
Description | The 2022 subaru outback has a "feature" called auto start stop. This is intended as a fuel saving feature. In the car's setup menu, you have the choice to turn this feature off. However, this feature must be turned off each and every time you start the car. The change is not held in memory. This fact was confirmed by a subaru customer service representative in a call on the morning of 9/7/2021. This auto start/stop feature works just like a gasoline powered golf cart. Take your foot off the gas and the engine dies. Press the accelerator and the engine restarts. However, there is not oncoming traffic on a golf course. If the wheels are canted to the left or right, a notable amount of force is experienced in the steering wheel. Subaru should be forced immediately to make a software change to allow this feature to be disabled permanently. I also suspect that in extreme cold or as these vehicles age, this "feature" will become an extreme safety hazard. |
Category | Engine |
Date | Aug 14, 2021 |
State | MI |
Description | The initial incident occurred on july 31, 2021. I used the push button start to start the car, put the vehicle in reverse, and the vehicle proceeded to roll uncontrolled down my driveway, which is on a slope. I had no power steering or power brakes. I was able to safely stop the vehicle with no incident other than damage to the plastic over the right rear taillight. I turned the vehicle off and restarted it, and everything seemed operational. It seemed that the car's engine had not turned on, only the electrical system. The same issue happened repeatedly over the next few days. In observing what was happening, I have noticed that the push button ignition requires a significant press in order for the vehicle to start correctly - quite different from my experience with our previous two push-button start vehicles. In the "getting started guide, outback 2022", p. 41, instructions clearly state "briefly press and release the engine start/stop button." I submit that this is inaccurate, and that new vehicle owners should be advised as to what to do, and what to look for in the dashboard to understand that the vehicle engine has, in fact, started properly. I am a user experience researcher, including in automotive research, and we have an expression that there's no such thing as user error, just poor design. This is a clear example of poor design. |
Category | Visibility/wiper |
Date | Aug 14, 2021 |
State | TX |
Description | A little penny sized chip on the front windshield has turned into a severe crack from the middle of the windshield to passenger side as well as the the driver side. |
Category | Electrical System, Unknown Or Other |
Date | Jul 25, 2021 |
State | CT |
Description | 2022 subaru outback is new as of june 2021. 2 times I have had to get a jump start. No light were left on and doors and hatchback closed |
Category | Electrical System, Unknown Or Other |
Date | Jul 14, 2021 |
State | NJ |
Description | Vehicle was purhased in early june 2021. Vehicle was being operated on state highway route 55 at milepost 46. 7, in elk township, gloucester county. Traffic was heavy, with southbound transient traffic traveling to new jersey shore points. Vehicle simultaneously lost power and began to display several error/warning messages on dashboard at approximately 13:52 hours. Vehicle was pulled to the right shoulder of the roadway and I began to smell something burning. As I removed personal effects from vehicle I exited and saw smoke coming from the passenger's side wheel well. I walked back approximately 100 feet and called 911, by time a dispatcher came answered, the engine compartment of the vehicle was completely engulfed in flames. No modifications of any kind were done to the vehicle since its purchase. I was the sole occupant of the vehicle and not injured. The vehicle is fully insured and payments are current. It's mileage at the time of the incident are 3,042. That information along with the error messages were provided through the subaru starlink app. |
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I own a 2022 outback the eye sight has been flakey from day one. Also on Oct 10th I took car to the dealer because check engine light was on. They said the thermo control valve was bad and needed to be replaced. Well its Dec 5th and I had an appointment for the 7th but they canceled due to not having gasket. Because everything is on back order. Meanwhile my wife and kids are riding in a vehicle that has no heat. The check engine light is on so eye sight is disabled with other things . My car is in limp mode and I have lost 3 to 4 mpg. This is the second subaru I’ve owned and probably the last.
I have a Subaru Outback 2022. This is the second time where I couldn’t start the vehicle, battery dead and I had to use jumper cables. At the Subaru dealership, my battery was inspected and no problems were found. Recommendations from the dealer were to drive at least 30 miles on the highway weekly. I use my car every day on shirt trips. Does this sound right? I have not had similar battery problems with Ford and Toyota vehicles.
I have a Subaru Outback 2022 Limited. The windshield has been replaced 3 times. More importantly, I have had an ongoing issue with the computer. The screen has turned off while I’m driving, and all dials spiked, then turned on again as normal operations. The mpg will read 99 mi/gal now and then and generally be all over the map in unrealistic ways. Recently I backed into a mailbox that completely cracked the back windshield, the car didn’t make a “peep” before the impact, although it seems to beep at every other thing even if it’s not a threat.
Approximately 4 days later I was rear ended on the highway. Barely a fender bender, but the computer got much much worse, the hatch will beep endlessly, and the battery completely dead. I replaced the battery in Austin 2 months ago, again at the dealership in Vancouver Washington and again a month later when I finally got it out of the shop. Now I’m stuck in seaside Oregon because the car won’t start again, and the hatch is beeping as well. I’ve living in fear that my car won’t start again. That will leave me stranded in some vacant or dangerous area, and I’m traveling as a solo female.
I’ve lost a lot of time and money missing work due to this situation. This is my 3rd and last Subaru