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While many people focus on the Big Three when choosing a truck, there is a strong market for the 2020 Toyota Tundra. The automaker claims that this truck is “built to go the distance,” but some drivers wish they had made a different choice. In fact, this model is having trouble with the exterior lighting, service brakes and steering.
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NHTSA Complaints for the 2020 Toyota Tundra
| Complaint Category | Number of Complaints |
|---|---|
| Fuel/propulsion System | |
| Engine | |
| Unknown Or Other | |
| Electrical System | |
| Exterior Lighting | |
| Service Brakes | |
| Steering | |
| Air Bags | |
| Power Train | |
| Suspension |
Problems with the Headlights
Seeing clearly on the road should be a top priority, but the Tundra seems to utterly fail on this level.
Here’s one NHTSA review that illustrates some of the troubles. “Front turn signal bulbs are too dim to view during daylight operation. This creates a very serious, avoidable accident risk while oncoming traffic cannot clearly observe turn signal indicators during daylight hours.”
It turns out that this is more than just a complaint, but a true safety concern. Even the automaker was forced to recognize it with a recall. NHTSA Campaign Number 20V41000 states that nearly 200,000 vehicles are equipped with LED headlights with faulty wiring. Because of this defect, the front turn signals don’t run as brightly as they should. This problem could lead to people not seeing when the truck is turning and might cause an accident. Basically, the Tundra is made “to go the distance,” as long as that means simply driving in a straight line.
Brake Problems
Another vital safety aspect is the service brakes. This system must be in properly working condition to stop the truck before an accident occurs. However, there are multiple problems on this level as well.
One NHTSA complaint states, “The contact owns a 2020 Toyota Tundra. The contact stated that while driving at 6 mph, an abnormal sound was heard coming from the vehicle. The vehicle was taken to [dealership] to be diagnosed said it was the ABS actuator. The mechanic was unable to provide a cause for the failure. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The failure mileage was 800.”
While Toyota isn’t issuing any statements about these problems, there has been one communication about trouble with the brakes after long-term storage. Service Bulletin T-SB-0009-19_Rev also lists other parts that might suffer degradation as a result of storage. Apparently, the Tundra is only made to drive, which is why the company chose the tagline. If a customer wants to store it, it might not be ready to go the distance afterward.
Problems with the Steering
Whatever is strong and powerful, should also be controlled and harnessed. That’s why a reliable pickup truck must also come with functional brakes, but that’s not the case with the Tundra.
No one expects a truck to handle like a sports car, but it should be able to remain on the road. Yet, owners are struggling with the steering wheel to put it where it needs to be.
An Edmunds review states, “What’s up with new truck driving not straight like F150, Chevy or Ram? Even Honda Ridgeline drives straighter without constant fine tuning. The 2nd replacement potential truck..same issues..won’t drive straight without constant, micro adjustment. Drive F150 and see the difference in Tundra..other rv tow people or without tow long hwy drive people know what I’m talking about. City dwellers may not understand as it’s not noticeable. But long drive.. it’s very apparent.”
While this sounds like a serious concern, Toyota has brushed right over it, by providing information on a much smaller problem. Service Bulletin #T-TT-0578-19 says that there are Bluetooth connectivity issues with the steering wheel controls. It turns out that drivers are having trouble pairing their devices with the functions, but the automaker ultimately blames the phone companies for making changes on their end. Hopefully, no one is hoping to “go the distance” with their favorite tunes at their fingertips.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Toyota pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
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About the Author:
Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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