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The 2019 Honda Ridgeline has had a loyal following from enthusiasts. It even made the “Cars.com American-Made Index.” However, being American made doesn’t help this pickup fare any better. In fact, it suffers from a faulty engine, malfunctioning fuel system, poorly-made structure and defective service brakes.
Click on other model year to view more problems: 2020 2021 2022
Contents
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NHTSA Complaints for the 2019 Honda Ridgeline
| Complaint Category | Number of Complaints |
|---|---|
| Electrical System | |
| Unknown Or Other | |
| Structure:body | |
| Fuel/propulsion System | |
| Service Brakes | |
| Power Train | |
| Back Over Prevention: Sensing System: Camera | |
| Engine | |
| Visibility/wiper | |
| Vehicle Speed Control |
Problems with the Engine
Whether customers are towing or simply cruising around town, the engine must work properly to accomplish the goals. Yet, with this Ridgeline model, the engine seems to be one of the top complaints.
One Edmunds review states, “The 2019 Ridgeline makes a buzzing noise (think woodpecker on sheet metal) when cruising around 40MPH with light acceleration, especially with cruise control. This is likely a software bug in active motor mounts control system. When working correctly, the software should cancel engine noise, but in this case the software actually creating the noise problem. I took my new Ridgeline back to the dealer after 3 weeks, 1000 miles. The service manager tested another vehicle off the showroom floor, and it had the same problem. He told me that is no service recommended for the problem i.e. too bad. I also contacted Honda Corporation and was told that nothing can be done at this time. This is unacceptable for a $40,000 truck! I plan to trade it in for some other brand next summer. Avoid this truck!”
It turns out that the engine-related problems go far deeper. In fact, NHTSA Campaign Number 19V298000 says that the timing belt teeth might separate on nearly 100,000 vehicles. If this happens, the engine could stall, leaving occupants in danger of being involved in an accident. Modern vehicles with timing belts generally don’t experience failure for at least seven years, so this is a huge defect. It appears that even being American-built can’t save this truck from poor assembly.
Problems with the Fuel System
The fuel system is just as vital as the engine function to keep the truck moving. However, there are just as many complaints about this system.
Just read this NHTSA complaint. “Fuel/Combustion chamber odors accumulating around engine compartments. When vehicle is parked in garage and filling the cabin with nauseating odor. The problem comes and goes with new resolution from dealer. Seem as an engine venting issue. Ongoing problem since new purchase.”
Beyond this, there is a recall that affects over 100,000 vehicles. NHTSA Campaign Number 19V053000 states that the fuel pump feed port could crack, allowing pressurized fuel to leak out. If this occurs, fumes aren’t the only concern, but there’s also an increased chance of fire. Honda appears to be creating a new car smell for customers in the form of fuel.
Problems with the Vehicle Structure
While the Ridgeline is American-made, it doesn’t seem to be well-built. There have been countless concerns over a situation regarding the hood.
Here is one NHTSA complaint worth reading. “Hood flutters on highway. Happens more during windy conditions but can happen anytime while driving on highway. Looks like the hood is going to blow open. Brought it to dealership last year, they said they couldn’t find an issue and did nothing.”
This sounds like something is missing from the construction of the hood, but most dealerships aren’t doing anything about it. Maybe they forgot that Honda seems to miss parts in other areas as well. Just look at NHTSA Campaign Number 18V848000 that states some pillar mounting holes among the right center pillar trim panel were incorrect. These holes were too large, causing trouble with the air bag deployment of the right side curtain. Because of this, occupants are put in even more danger during an accident. Maybe it’s time for Honda to stop praising the Ridgeline based on manufacturing processes. In fact, it would be wise if they drew attention elsewhere.
Problems with the Brakes
Finally, a closer look at the service brakes shows further concerns that lead to safety questions.
Another Edmunds review states, “I have a 2019 RTL-E which I bought new and the brakes are horrible. Pedal sinks half-way to the floor, very spongy feeling and are practically useless in a panic-stop situation. I’m really afraid this vehicle has a major defect and Honda is ignoring it. I have complained to the dealership and Honda. Both say ‘It’s fine & normal.’ I won’t be keeping this vehicle much longer as I truly feel it is unsafe!”
While the company has nothing to say about the brakes, there is another recall that everyone should know about. NHTSA Campaign Number 18V664000 says that the airbags might be disabled because of a manufacturing error. If this happens, the air bags might not deploy, leaving occupants in further danger of incurring an injury. What part of this truck was manufactured properly and how did it win awards for being built in America? It would seem that one wouldn’t want to boast about how it was made at this point.
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Complaint Data
| Category | Structure:body |
| Date | Mar 20, 2023 |
| State | NY |
| Description | Severe hood vibration, bouncing and shaking present at various highway speeds (55mph-65mph). Vin was included in nhtsa campaign number: 21v932000 (structure, latches, locks/linkages). Upon visual inspection hood latch was significantly loose. Gaps evident in seal of hood and severe vibration of hood presented and remain present following recall/repair. The vehicle was brought to the dealership upon reciving recall notice. Dealership installed striker plate and tightened loose hood latch. (03/03/2022) however, hood continued to vibrate, bounce and shake at highway speeds after initial repair; noticed only after leaving dealership. Consequently, vehicle has been returned to the dealership two additional times for same safety complaint: severe hood vibration. (vehicle returned again 03/04/2022 and 03/21/2022). Dealership was informed of continued severe vibration and failure to address the vibration and bouncing of hood resulting from air entry through gaps between hood and grill each time vehicle returned to dealership. Despite consumer informing dealership vehicle's hood was continuing to show severe vibration, shaking and bouncing at highway speeds, the dealership indicated they did all they could; all is safe and the hood does not get secured on sides, just at front latch. Dealership informed consumer nothing more could be done. Consumer found dealership's explanation; subsequent failure to address and correct vibrating hood safety issue unacceptable and is reporting this vehicle's hood vibration as a continued safety problem as it remains a clear and present danger at this current time. Continued, natural wear, tear, and strain caused by vibration and bouncing of the hood, resulting from air entry through gaps between hood and grill, remains clear and present danger of hood unexpectedly opening while driving increasing the risk of a crash resulting in potential injury or death. |
| Category | Structure:body |
| Date | Mar 13, 2023 |
| State | VA |
| Description | When the tailgate of the ridgeline is open like a door it slams shut hitting the person loading something into the bed in the back. The hinge isn't strong enough to hold the door open. The truck has to be parked on perfectly level ground to keep this from happening. Honda has been made aware of this problem. |
| Category | Fuel/propulsion System |
| Date | Feb 25, 2023 |
| State | OH |
| Description | Vehicle emits a popping sound several minutes after startup and several minutes after shutdown. It appears the carbon/vapor canister or fuel tank is not properly allowing the pressure to properly disparate. Been happening since new; dealer says they are not aware of it being a known issue. I'm concerned this may cause a premature failure with the system and/or cause future, unnecessary repair costs or other issues. |
| Category | Fuel/propulsion System |
| Date | Feb 18, 2023 |
| State | NY |
| Description | Engine light flashing on highway with reduced power |
| Category | Latches/locks/linkages:tailgate:latch |
| Date | Feb 17, 2023 |
| State | WA |
| Description | 2019 honda ridgeline. Consumer writes in regard to issues with the tailgate. |
| Category | Fuel/propulsion System |
| Date | Feb 08, 2023 |
| State | VA |
| Description | Vehicle constantly gets a p219a fault code (air fuel ratio out of balance) there is currently a recall for 2019 ridgeline for same problem but only applies to specific vin, had the fuel pump replaced recently under a recall due to impeller releasing debree into fuel system. Now injectors are clogged causing the same problem as listed in current recall, however honda claims it only affect certian vinn, recall should be broaden, to cover all vinn that hs the exact fault. |
| Category | Power Train, Service Brakes, Unknown Or Other |
| Date | Jan 19, 2023 |
| State | MA |
| Description | Truck was parked for 5+ minutes in same stationary spot as it has been parked many time before in similar conditions and environment. Passenger front door to vehicle was closed and truck somehow slipped a gear and brake and rolled away as shown in the video that recorded on my ring doorbell. |
| Category | Electrical System, Power Train |
| Date | Jan 11, 2023 |
| State | NY |
| Description | Corroded wire harness to the rear differential. It has been confirmed by the dealer. All wheel drive problem appeared on the dash. Rear differential oil pump is also being replaced |
| Category | Power Train |
| Date | Dec 22, 2022 |
| State | MD |
| Description | Multiple occasions of vehicle lurching, jerky acceleration, and horrible noises when shifting gears at low speeds at 40,000-50,000 miles. Brought to honda twice. They could not replicate the problem. It was unpredictable when this occur. Vehicle was returned at a huge loss of depreciation value in a short time for customer, who felt too scared to drive it anymore. |
| Category | Service Brakes |
| Date | Dec 22, 2022 |
| State | CO |
| Description | 2019 honda ridgeline. Consumer writes in regard to defective brake pedal. The consumer stated the vehicle had soft/spongy brakes and to correct the safety concern the master brake cylinder and brake booster both were replaced. The problem still persisted, so the consumer sold the vehicle on 07/27/22. |
| Category | Seat Belts |
| Date | Dec 10, 2022 |
| State | OH |
| Description | Rear seat belt behind passenger side (right) locks in place and will not move. To remedy this issue the belt needs to be unlatched and returned to the unused position. I cannot make the belt lock in place. I returned the vehicle to my dealer and reported the problem. They could find nothing wrong. This has reoccurred occasionally since I bought the truck. Our remedy is to not use that seat. |
| Category | Electrical System |
| Date | Dec 07, 2022 |
| State | TN |
| Description | Honda dealership told me to bring my vehicle in for nhtsa 22v867. They checked parts department and told me they had ample parts in supply. At the dealership I was told the wiring harness was inspected by them and was fine and would not be replaced. I was provided an invoice that stated “recall performedâ€. The service manager explained they do what honda tells them, not what the nhtsa says. I inquired directly to honda and they verified they do not do what the nhtsa says, only what honda says. I would like the wiring harness replaced per the recall, per the ample supply honda told me they have. The dealership verified twice to me they have an ample supply. |
| Category | Electrical System |
| Date | Nov 19, 2022 |
| State | IA |
| Description | Back up camera no longer works due to frayed wiring. |
| Category | Electrical System |
| Date | Nov 10, 2022 |
| State | NC |
| Description | The 2019 honda ridgeline truck has a tailgate that opens and closes vertically as well as from right to left with a hinge on the drivers side. The action appears to cause the wire from the back up camera to chafe causing a short circuit. Shortly after my 36,000 mile warranty expired by back up camera began to fail. Now the backup camera does not come on when put into reverse but the whole display screen (gps, audio, etc) does not come on unless the tailgate is opened and closed repeatedly. This presents a safety hazard as vision behind the truck is very restricted when backing up. My honda dealer said that there is a tsb for this problem but no recall has been issued. |
| Category | Power Train |
| Date | Nov 02, 2022 |
| State | MT |
| Description | The contact owns a 2019 honda ridgeline. The contact stated that while his wife was driving through a parking lot, the vehicle accelerated upon the depression of the brake pedal without warning. Due to the failure, the contact's wife hit a brick column which resulted in a chip. The air bags deployed upon impact. The contact's wife suffered bruises around her waist and right thumb. The contact's wife did not seek medical treatment due to her injuries. A police report was not filed. The contact was called to the scene and had the vehicle towed to an independent mechanic where the vehicle was repaired. Prior to the failure, the contact noticed that the brakes were soft upon depression without any warning. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was 23,706. |
| Category | Electrical System |
| Date | Nov 01, 2022 |
| State | WV |
| Description | Image from rearview camera no longer appears in instrument panel center screen when reverse is selected. It can be clearly seen that the wires connecting the camera are severed where the tailgate hinges on the body. |
| Category | Electrical System, Visibility/wiper |
| Date | Oct 31, 2022 |
| State | NY |
| Description | 2019 honda ridgeline backup camera broke 5/2022 due to defective wiring harness at side hinge. Wires were chaffed bare, design flaw rendering camera useless. Safety compromised while backing up. Honda not receptive to repair. |
| Category | Electrical System |
| Date | Oct 24, 2022 |
| State | AR |
| Description | Unknown component - on two occasions, the truck's windows were all rolled down and the sunroof was opened - all on their own while the vehicle was parked. Safety issue - should this reoccur during a rainstorm, it will flood the truck. Issue has not been confirmed by dealer or others. Vehicle has not been inspected by manufacturer or others. No symptoms prior to the initial event. |
| Category | Power Train |
| Date | Oct 19, 2022 |
| State | CA |
| Description | Transmission starts to surge during light acceleration between 35 and 45mph |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Oct 04, 2022 |
| State | PA |
| Description | The contact owns a 2019 honda ridgeline. The contact stated that while attempting to reverse, the back-up camera was inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000. |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Sep 02, 2022 |
| State | NC |
| Description | Backup camera no longer functions. I inspected cable harness and wires have broken. Honda dealer will not do anything. |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Aug 29, 2022 |
| State | OH |
| Description | Four months after warranty expiration, the back up camera began malfunctioning - either not working at all (black screen when in reverse) or camera image stuck on "fish eye". The wiring harness between body and tailgate is clearly frayed, with copper wires showing some as severed and some as lacking insulation. Worried about backing up into/over pedestrian or bicycle. |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Aug 11, 2022 |
| State | VA |
| Description | The backup camera no longer functions. When reversing you get a black screen. Exposed wires are visible in the hinge area of the tailgate coming from the camera. |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Aug 10, 2022 |
| State | MN |
| Description | Backup camera intermittently worked for several weeks (working, black screen with yellow guides, radio instead of camera on center display). This was dependent on opening/closing tailgate. Now it has stopped working completely for the last few months. From online research this appears to be a known wiring harness/broken wire issue. |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Jul 25, 2022 |
| State | NY |
| Description | The wire to the backup camera were cut by the wear and tear from the opening of the tailgate. |
| Category | Structure:body, Visibility/wiper |
| Date | Jul 13, 2022 |
| State | CO |
| Description | Hood is warped because of 3 years of it not latching properly. Recall did not fix the problem. According to the recall, if the hood is damaged they are supposed to replace it, which it is damaged. Honda autonation 104 refuses to do so saying "this is normal" and I have provided honda service people that will vouch for us. Provided photos and videos. Safety is put at risk for the driver and passengers along with other motorists if a failure happens and the hood fly's open at highway speeds it could cause death. Yes has been confirmed by dealer employees and and other service shops. The dealer managers refuse to even come look at the vehicle even when it is there at the dealer. First appeared 6 months after we bought the vehicle brand new from said dealer. Has been documented on many of our oil change visits. Still refuse to replace damaged/warped hood. To add to our frustration, corporate honda is also in agreement with the dealership. No one from the dealership or corporate honda has ever actually inspected the hood. This vehicle, 2019 honda ridgeline, has never been involved in any sort of accident and has been very well maintained and taken care of. |
| Category | Power Train |
| Date | Jul 05, 2022 |
| State | SC |
| Description | At 45k miles the transmission is surging at low speed. According to several honda forums, this is a very common problem cause by a bad torque converter. Mine is going to the dealership for repair friday (I first have to pay 0 for transmission fluid flush/replacement) even the guy at the dealerships new it was an issue (told me: "probably torque converter, seeing a lot of those"). Vehicle is in great shape otherwise and has been babied the whole time. He says torque converter is covered only up to 60k miles. This needs to be a recall! |
| Category | Electrical System, Unknown Or Other |
| Date | Jun 15, 2022 |
| State | NC |
| Description | Rear back-up camera cuts in and out. Upon inspection I could see rear tailgate wiring harness at tailgate hinge area is damaged( broken wires) . This is known issue with 2017-2019 honda ridgeline that the nhtsa is currently investigating. |
| Category | Electrical System |
| Date | Jun 12, 2022 |
| State | TN |
| Description | Back up camera wiring harness failure as a result of routing design within the the double action tailgate. 28,000 miles with camera failure |
| Category | Fuel/propulsion System |
| Date | May 11, 2022 |
| State | PA |
| Description | After a short trip; usually to shop, I get a gas smell inside the truck when I restart. Honda dealer could not duplicate. The smell sometimes is also under the hood. |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | May 04, 2022 |
| State | NY |
| Description | Rear backup camera does not work, not a fuse issue. As we are seniors and have come to rely on camera while backing up, small children (our grandchildren) and pedestrians (while shopping) are at risk. Dangerous safety risk. We should not have to pay for this repair which I consider a safety issue on such a new vehicle. |
| Category | Electrical System |
| Date | Apr 25, 2022 |
| State | WI |
| Description | Rear camera not working called for service at dealership told to check wire a tailgate wires are broken |
| Category | Latches/locks/linkages, Structure |
| Date | Apr 20, 2022 |
| State | NJ |
| Description | The contact owns a 2019 honda ridgeline. The contact stated while driving at various speeds, the hood was shaking significantly. The contact stated upon opening the hood, he noticed that the hood latch was significantly loose. Additionally, the contact stated that there were gaps in the front seals of the hood, allowing air inside, which caused the hood to vibrate. The contact became aware that the vin was included in nhtsa campaign number: 21v932000 (structure, latches/locks/linkages). The vehicle was taken to the dealer where the striker support plate was installed; however, the failure reoccurred while driving. The dealer was notified of the failure and informed the contact that the recall repair was not completed on the vehicle as no issues were found; however, the work order showed that the striker support plate was installed. The manufacturer was notified of the failure and informed the contact that the hood could not be replaced under nhtsa campaign number: 21v932000 (structure, latches/locks/linkages) however, the manufacturer recall remedy notes stated that the hood could be completely replaced with a new part for free. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 52,000. Parts distribution disconnect. The only repair (striker support plate installation) that was done in regards to the recall. Despite the fact that consumer informed the dealer that she was still experiencing severe hood vibration at highway speeds, from the air entry through gaps between the hood and grill, which have caused the latch assembly to become extremely loose, the dealership has expressly told the consumer that they adhered to all the required guidelines when it comes to remedying this recall. |
| Category | Latches/locks/linkages, Structure |
| Date | Apr 12, 2022 |
| State | VA |
| Description | The contact owns a 2019 honda ridgeline. The contact stated while driving 65 mph, he heard the hood vibrating. The contact stated no warning light was illuminated. The contact was able to drive to his destination. The contact took the vehicle to the local dealer and had tsb #a17-083 completed. The contact stated he continued to hear the hood vibrating. The contact received notification of nhtsa campaign number: 21v932000 (structure, latches/locks/linkages). The vehicle was taken back to the local dealer and the recall repair was completed. The contact stated that he continued to hear the hood vibrating. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000. |
| Category | Structure:body |
| Date | Apr 03, 2022 |
| State | CA |
| Description | Driving at about 60-70mph the hood vibrates or shimmy's. The movement is enough to warrant slowing down in case is opened suddenly. There are no warning lights or messages when it happens. It occurs frequently. I have not visited the honda dealer yet. |
| Category | Electrical System |
| Date | Mar 30, 2022 |
| State | PA |
| Description | The backup camera stopped functioning due to a wiring defect. The backup camera is installed in the tailgate and wires go between the tailgate and the body on the driver's side. Due to a design defect, these wire are prone to wear, pinching, and being cut during normal operation of the tailgate. The copper in these wires on my truck is exposed and some wires are cut resulting in the backup camera no longer functioning. This creates a safety hazard for both the driver and other people, vehicles, etc. When the car is being backed up. This issue is being investigated on 2017-2018 honda ridgelines (nhtsa action number: pe22001) but is also occurring on 2019 models which are not currently included in the investigation. This problem first occurred on my truck less than one month and less than 1000 miles after the warranty expired. |
| Category | Unknown Or Other |
| Date | Mar 30, 2022 |
| State | PA |
| Description | The restraints for the oem bed cover failed and could no longer be properly tightened. The restraints closest to the cab include a carriage bolt where the square in the head is inserted into the plastic body of the restrain to prevent rotation. A nut is spun on the bolt to tighten the restraint mechanism between the cover and a mounting point in the bed. The square in plastic body of the restraint stripped during normal use, allowing the carriage bolt to rotate which prevents the restraint from being properly tightened and the cover from being properly attached to the truck. Without proper restraint, the bed cover could come loose at highway speeds and pose a danger to other motorists. |
| Category | Electrical System, Unknown Or Other |
| Date | Mar 26, 2022 |
| State | RI |
| Description | In march 0f 2021 the backup camera failed. I paid balise honda 4. 12 to replace the failed backup camera. Now on march 23, 2022 the camera has failed a second time. This backup camera is part of honda's safety package, and honda must correct this issue. |
| Category | Electrical System |
| Date | Mar 24, 2022 |
| State | CT |
| Description | While opening the swinging tailgate, I noticed a rubbing sound. I closed the tailgate and opened it the standard method and noticed that the wire harness for the backup camera was out of the plastic holder/elbow and the outer harness shield had separated with the actual wires visible. I searched online and discovered this site: https://www. Ridgelineownersclub. Com/threads/2017-2020-broken-tailgate-harness-causes-backup-camera-failure. 217776/page-10. Apparently this is a known issue and if I had not discovered it, the wires most likely would have been severed rendering the backup camera inoperative. I brought the truck to the dealership and they confirmed the problem and mentioned that they have replaced multiple wire harnesses on other ridgelines with the same issue. The dealership was unsure why there isn't a recall or at least a tsb. I noted that the replacement part number is the same as the original and am concerned that this issue will again arise in the future. The truck had just under 28,000 miles when this issue was discovered. |
| Category | Electrical System |
| Date | Mar 13, 2022 |
| State | MI |
| Description | Backup camera has stopped working. I can see cables that have been damaged because of a poorly designed cable harness routing through the ridgelines 2 way opening tail gate. There are hundreds of posts regarding this defect (https://www. Ridgelineownersclub. Com/threads/2017-2020-broken-tailgate-harness-causes-backup-camera-failure. 217776/page-20) the backup camera is completely useless now and with the ridgeline's higher truck bed (due to the "trunk" funtion), it is very difficult to see when backing up and makes the vehicle much more likely to be involved in a backing up accident. |
| Category | Structure:body:hood |
| Date | Mar 11, 2022 |
| State | SD |
| Description | The contact owns a 2019 honda ridgeline. The contact stated that while passing semi- trucks on the highway traveling the opposite direction, the hood lifted up and vibrated. The vehicle was taken to the local dealer but it was unknown if the vehicle was diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 0. |
| Category | Electrical System |
| Date | Mar 04, 2022 |
| State | NJ |
| Description | With normal use of the dual action tailgate, the wiring harness for the backup camera becomes pinched repeatedly causing the jackets around the wires, the wires and the wire protection to break, resulting in the backup camera being inoperable. This seems to happen just outside of the warranty and requires that the wires are cut and new wire soldered in or complete replacement of the wiring harness from the tailgate to the cab. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 24, 2022 |
| State | MO |
| Description | I have experienced times when the vehicle brakes automatically for no apparent reason. This has created traffic safety issues--the potential to cause a rear collision--and I've had to override the braking by mashing the accelerator. |
| Category | Unknown Or Other |
| Date | Feb 09, 2022 |
| State | IN |
| Description | Truck has gas smell in cabin and outside the truck sometimes. |
| Category | Engine, Unknown Or Other |
| Date | Dec 05, 2021 |
| State | CA |
| Description | Experiencing odor in cabin when truck is idling. (smell like chemical coming from vent). |
| Category | Engine, Fuel/propulsion System, Structure:body |
| Date | Dec 04, 2021 |
| State | FL |
| Description | I was driving at 65 miles and I felt something wrong was happening, the hood was totally opened while I was driving . Its was a windy day and I thought was the wind . I stopped and I closed it very well but the fallowing week I had the same issue with my car. |
| Category | Vehicle Speed Control |
| Date | Dec 04, 2021 |
| State | NC |
| Description | About 5-8% of the time when I engage the cruise control, it will advance an additional 3-4 mph all by it self. This almost caused an accident on one occasion. I had it into the dealers for repair and they said it was normal. I never had a car that did this before. |
| Category | Structure:body:hood |
| Date | Oct 15, 2021 |
| State | IA |
| Description | The hood shakes, flutters, bounces, in the wind. It is very unnerving thinking hood will detach and fly up and hit windshield while driving. Took the ridgeline to honda of ames iowa. The glue holding the subframe to hood failed and honda of ames said it was out of warranty with 61,094 miles. My opinion was glue failed was not the problem but a design flaw in the hood. Honda of ames iowa referred me to a 3rd party for repair. I performed my own repair by glueing hood with gorerilla glue and hood still shakes, flutters, bounces. |
| Category | Engine |
| Date | Oct 08, 2021 |
| State | NY |
| Description | The contact owns a 2019 honda ridgeline. The contact stated while at a standstill the contact noticed smoke coming from the engine compartment. The fire marshals came and extinguished the fire. A police report was filed. The vehicle was towed to an insurance lot. The contact stated no warning lights were illuminated. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 17,500 |
| Category | Fuel/propulsion System |
| Date | Sep 19, 2021 |
| State | NC |
| Description | Honda certified used vehicle purchased in mid august ~27k miles. Shortly after normal vehicle operation and returning to our enclosed garage, the vehicle emits a strong odor of gasoline, not the result of improper or careless fueling. Two visits to dealership say nothing is wrong. No other source results in odor if this honda vehicle is not in the garage, including a 2017 murano. The odor is occasionally detectible in the cabin but that is not the primary complaint. The emissions of gasoline vapor (odor) appears about 15/20 minutes after shutdown and even detectible outside close to the vehicle between the left rear passenger door and rear wheel. |
| Category | Seat Belts |
| Date | Jul 12, 2021 |
| State | GA |
| Description | The contact owns a 2019 honda ridgeline. The contact stated that while driving approximately at 50 mph, the vehicle crashed into a second vehicle causing severe damage to the front end. During the crash, the front driver seat belt pretensioner failed and did not secure the driver causing the driver to slide down the seat during impact. The driver sustained an injured left arm and injured upper torso which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 26,700. The contact stated that the vehicle was totaled during the incident. |
| Category | Unknown Or Other |
| Date | Jul 10, 2021 |
| State | MN |
| Description | Upon startup, a raw fuel odor will enter the cabin. It usually doesn't happen the first time it starts during the day but can be noticed upon repeated start up attempts. We often notice it when idling for a time as well. Sometimes a strong fuel odor is noticed when outside of the truck, even after parking it in the garage. I have taken it to two honda dealers and they have not been able to replicate the issue. To keep the odor out of the cabin, we keep the fan on recirculate. We have had this problem since we bought the truck new in january 2020, as I noticed a strong odor in the garage after driving it home. I think we noticed it in february or march that year coming into the cabin through the heater. It also smells when it blows cold air, but it doesn't happen all the time. |
| Category | Electrical System |
| Date | Jun 09, 2021 |
| State | RI |
| Description | The backup camera has failed. The issue is wear and tear of an exposed portion of the wiring harness at the left tailgate hinge. The plastic housing containing the wires is exposed, breaks open, and exposing the wires supplying power to the camera and possibly other items. These wires continue to flex and eventually break. This is important because backup cameras are now part of he vehicles safety system. Failure causes the vehicle to become more unsafe. I believe that there should be a recall to inspect the wiring harness and replace if deemed defective. |
| Category | Electrical System, Power Train, Vehicle Speed Control |
| Date | Jun 06, 2021 |
| State | KY |
| Description | Vehicle had had a rodent due to the wires long story short through the next day I got a light and things were not driving right and I got it to the dealer thank god. Cost me roughly 250 to 300 to have it repaired on my own dime because they said a rodent chewed the wire. I see and hear from other honda owners that is a major problem with soy based wires. I do not consider an animal a natural act. It's a pest therefore you child-proof that you do not leave wires on the bottom open to areas that a animal can get to the chew. I feel honda should be looked at since they know of this problem they saw hot and deterrent capacity type tape to deter rodents. How do I not know one of those components is not going to be something that is life limb or eyesight next time and that one next little wire that that road and choose to is going to cause an accident? Please address thank you. |
| Category | Electronic Stability Control |
| Date | May 26, 2021 |
| State | IL |
| Description | The contact owns a 2019 honda ridgeline. The contact stated while driving 40 mph, the vehicle inadvertently came to a complete stop but the engine was still running and gas pedal was not responding. The contact stated that the vehicle stability assist warning light was illuminated. The vehicle was not diagnosed. The manufacturer was informed of the failure. The contact was still awaiting a response. The failure mileage was approximately 4,000. Consumer stated dealer could not reproduce the problem. Case number [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).†|
| Category | Fuel System, Gasoline |
| Date | May 10, 2021 |
| State | WA |
| Description | Tl* the contact owns a 2019 honda ridgeline. The contact stated while driving 70 mph, the vehicle loss motive power and stalled with several unknown warning lights illuminated. The vehicle was taken to west hills honda (520 w hills blvd, bremerton, wa 98312) to be diagnosed. The mechanic was unable to determine the cause of the failure. The vehicle was not yet repaired. The contact referenced the failure to nhtsa campaign number: 21v215000 (fuel system, gasoline). The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000. |
| Category | Back Over Prevention: Rearview System Braking, Unknown Or Other |
| Date | Apr 26, 2021 |
| State | NY |
| Description | Wiring harness broke at tail gate hinge. Harness fails dues to flexing when tailgate is opened and closed. Rear camera fails to operate. Can no longer to objects or pedestrians when backing up. Did not see any object on the screen and almost back into a pedestrian in a parking lot. |
| Category | Back Over Prevention: Warnings, Electrical System |
| Date | Apr 23, 2021 |
| State | IA |
| Description | Backup camera which is a mandatory saftey feature stopped working. Wiring harness where it enters the tailgate was pinched and wires severed. This was fixed under warranty. Dealer stated there is a technical bulletin to route the wiring harness differently to minimize this issue. There are plenty of complaints on the honda ridgeline forums of backup cameras failing due to wiring harness issue. Please investigate as I believe honda should be offering an extended warranty on the wiring harness as this is a mandatory safety feature that is not reliable. |
| Category | Back Over Prevention: Rearview System Braking, Electrical System |
| Date | Apr 15, 2021 |
| State | NY |
| Description | Wire harness to backup camera is faulty causing camera screen failure to detect persons or objects. |
| Category | Service Brakes, Hydraulic |
| Date | Apr 06, 2021 |
| State | PA |
| Description | Tl* the contact owns a 2019 honda ridgeline. The contact stated that while attempting to stop the vehicle, the brake pedal extended to the floor. The failure had occurred while making sudden stops, or while the vehicle was idle while on an incline. The vehicle was taken to the local dealer apple honda located at 1226 carlisle st, hanover, pa 17331 who replaced the brake master cylinder and brake vacuum pump however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 100. The vin was invalid. |
| Category | Service Brakes |
| Date | Mar 18, 2021 |
| State | CO |
| Description | Tl* the contact owns a 2019 honda ridgeline. The contact stated while attempting to park in a parking space, the vehicle independently accelerated while the brake pedal was depressed. As a result, the vehicle crashed into a wall. The air bags deployed. A police report was filed. The contact sustained some body soreness but no medical attention was required. The vehicle was drivable but the insurance company had the vehicle towed to a local body shop. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had been informed of the failure and informed the contact that they would have to contact their insurance company. The failure mileage was 30,000. The vin was unavailable. |
| Category | Electrical System |
| Date | Dec 07, 2020 |
| State | TX |
| Description | While driving info management system stops working, freezes then goes blank. Lose all digital indications on drivers display and nav cues. Would briefly flash every few seconds as though it was trying to restart. Has done this twice now in a new truck of only 26k miles. This occurred in motion and persisted until the vehicle was turned off and restarted. Dealer says without a 'code' they cannot do anything. Extremely dangerous loss of info while driving. |
| Category | Air Bags, Electrical System, Steering |
| Date | Sep 04, 2020 |
| State | OH |
| Description | On 8/24/20 I heard a clicking noise in my steering wheel when turning at low speeds or parking. I didn't think much of it until seeing that many hondas have this issue. The issue seemed lined to the clock spring. I made an appointment at joe morgan honda in monroe, oh on 8/29/20 for 8/31/20. Joe morgan honda confirmed that the issue was the clock spring aka cable reel. The invoice is attached. Joe morgan honda explained that if I had let the issue go longer, the noise would have gotten worse. Eventually the steering wheel buttons and horn would lose power, as well as the steering wheel air bag. This is where the major safety issue comes into play. Joe morgan honda contacted the tech line upon confirming the issue. This has happened, and is happening on other ridgelines. Honda is telling customers this is normal. Loss of power to the air bag would cause it not to deploy in the event of an emergency. I have video of the clicking noise prior to the repair. I have also opened a case with honda customer service. |
| Category | Service Brakes, Unknown Or Other, Vehicle Speed Control |
| Date | Jun 12, 2020 |
| State | TX |
| Description | Honda ridgeline, 2019, honda sensing, was turning into a parking spot in front of a bldg, 1/2 way in, the sensing, sensed something? The big yellow light comes on the dash with the words "brake", truck comes to a complete halt, I was slightly jerked forward, the truck was at a complete stop, 1/2 in 1/2 out or parking spot, diagonally, my hands on the wheel, I then just lightly touched the gas petal to move forward and park, but the truck resumed to full speed and ran me into the wall, about 15 feet in front of me. I could not do anything, the cruise control was not on, the gas pedal was not floored, the computer just told it to resume the speed. The air bag deployed, my hands were hurt... I was alone on the street. *tr |
| Category | Structure:body:hood |
| Date | Jun 12, 2020 |
| State | TX |
| Description | Tl* the contact owns a 2019 honda ridgeline. The contact stated that while driving at 75 mph, the hood started to vibrate. There were no warning lights illuminated. The contact called honda cars of katy (21001 katy fwy, katy, tx 77450, (832) 772-4483), was not diagnosed nor repaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 16,000. |
| Category | Engine, Fuel/propulsion System |
| Date | Apr 14, 2020 |
| State | WI |
| Description | Fuel / combustion chamber odors accumulating around engine compartment when vehicle is parked in garage and filling the cabin with nauseating odor. This problem comes and goes with new resolution from dealer. Seem as an engine venting issue. Ongoing problem since new phurchase. |
| Category | Fuel/propulsion System |
| Date | Apr 02, 2020 |
| State | MN |
| Description | There is a persistent smell of fuel after my ridgeline is warmed up/driven and then parked. The garage itself will smell strongly of gas afterwards and those fumes get pulled into the cabin via the fresh air intakes. When inspecting the engine bay, its smells far more strongly on the passenger side of the engine bay than the drivers. |
| Category | Fuel/propulsion System |
| Date | Mar 07, 2020 |
| State | OH |
| Description | Truck is getting gas fumes into the cabin intermittently. Smell comes through the a/c-heater vents. Does not happen when outside air circulation is shut off. Making owner get headaches and feel ill. Has been to the dealer twice for this, of which they have not established the issue. This is common for this maker and they have had other class action lawsuits regarding this. Happens when the truck is running. Can be when driving or sitting and idling. Can be at any location. Occasional feul smell outside the vehicle as well when truck is shut off. |
| Category | Air Bags, Service Brakes, Unknown Or Other |
| Date | Mar 03, 2020 |
| State | CA |
| Description | Driving at about 55 mph, my 2019 honda ridgeline's airbags didn't deploy when I hit a 2015 ford focus that failed to yield the right of way and cut infront of me. Honda sensing's collision mitigation braking system and forward collision warning failed to alert me and failed to stop my vehicle either. |
| Category | Structure:body |
| Date | Mar 01, 2020 |
| State | MA |
| Description | Hood flutters on highway. Happens more during windy conditions but can happen anytime while driving on highway. Looks like the hood is going to blow open. Brought it to dealership last year, they said they couldn't find an issue and did nothing. |
| Category | Suspension |
| Date | Feb 12, 2020 |
| State | IL |
| Description | 2019 honda ridgeline. Consumer writes in regards to issue with wheel alignment. *ld the consumer stated the vehicle was manufactured without the adjustment mechanism within the ball joint control arm. This prevents an alignment from being performed. *js |
| Category | Fuel/propulsion System |
| Date | Feb 08, 2020 |
| State | NC |
| Description | Smell of gas in the cabin at engine startup. Dissipates within about 30 seconds. |
| Category | Power Train |
| Date | Feb 07, 2020 |
| State | GA |
| Description | Tl* the contact owns a 2019 honda ridgeline. The contact stated that while driving and making a left turn, the vehicle failed to accelerated. No waring light illuminated. The contact stated that the failure occurred four times. The vehicle was taken to gerald jones honda dealer, (4022 washington rd, augusta, ga 30907, (706) 740-6058) and was diagnosed but could not find a failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,700. |
| Category | Engine, Unknown Or Other |
| Date | Feb 03, 2020 |
| State | MO |
| Description | Smell of fuel or burnt oil emanating from engine compartment and entering cabin through hvac system when idling. Warm engine also emanates fuel/burnt oil smell after it is parked and shut off. When parked in an enclosed garage the smell can be overwhelming. Took to the dealer for inspection but they claim they can not duplicate the issue. When researching online indications are it may be a leaking pcv hose that is allowing fumes to permeate. The situation is ongoing and frequently noticeable both in the cabin and outside the vehicle. |
| Category | Air Bags, Exterior Lighting, Vehicle Speed Control |
| Date | Jan 12, 2020 |
| State | TX |
| Description | A sudden unintended acceleration resulted in a crash 1-08-2020 at 6:55 am. This occurred while pulling into a parking space. While breaking the vehicle head lights went out, engine rpm suddenly increased dramatically causing vehicle to strike light pole, which fell to the side of vehicle. This resulted in to be determined vehicle and property damage. |
| Category | Structure:body |
| Date | Dec 05, 2019 |
| State | CA |
| Description | The hood flutters at certain times under turbulence at freeway speeds. It only happens when conditions are perfect so the dealer refuses to fix because he can't duplicate it. It happens in gusty winds or when driving around semitrucks. |
| Category | Structure:body |
| Date | Nov 13, 2019 |
| State | TX |
| Description | The hood moves up and down while driving at highway speeds. Especially when encountering strong wind gusts. For instance, if the wind is blowing hard or when you meet semi trucks going in the opposite direction. The movement is significant and very noticeable. The first time it happened I stopped to make sure the hood was latched. There is a technical service bulletin for this problem (tsb 17-083) and dealer applied some adhesive in accordance with the tsb. It seemed to help, but did not eliminate the movement. I am concerned that down the road the hood could come apart or come off. |
| Category | Power Train |
| Date | Sep 24, 2019 |
| State | TX |
| Description | Hard shifting between lower and upper gears while driving. Happened mostly when accelerating from a stop sometimes on a turn. Otherwise functioned ok. Dealer replaced the secondary valve body and remedied the situation. All under warranty |
| Category | Structure:body:tailgate |
| Date | Jul 22, 2019 |
| State | VA |
| Description | Tl* the contact owns a 2019 honda ridgeline. The contact stated that the tailgate door could not be opened from the left to right position. The contact indicated that when the failure occurred, the spare tire was not accessible. West broad honda(7014 w. Broad st, henrico, va) and the manufacturer were notified of the failure, but no assistance was offered. The vehicle was not diagnosed or repaired. The failure mileage was 1,900. |
| Category | Structure:body, Unknown Or Other |
| Date | Jul 21, 2019 |
| State | CA |
| Description | Not sure that it's so much of a safety issue,as it is a black paint issue. I bought the truck in the early part of may 2019. I washed it a week later and noticed black bubbles toward the drivers back window. When I had problems getting the truck to pass emissions. I took it to the dealership. I pointed it out to the saleswoman. She didn't say much. So today I washed my truck again. Noticed 2 chips down to the primer on the hood. I took pics. I know we have a 7 year warrantee on the paint and interior. My problem is I'm afraid the repaint will not be nor last as long as the original paint job. I paid 53k for the truck with 6 miles on it. Now I'm the one with the burden that it might have to be repainted. I feel they need to look at their black paint. Make sure that the paint is reliable. I took pics. They could be better. I can take more. I'd also be willing to take the truck down so they can analyze the paint. |
| Category | Unknown Or Other |
| Date | Jun 28, 2019 |
| State | GA |
| Description | Tl* the contact owns a 2019 honda ridgeline. The contact stated that a toxic chemical type odor was present in the storage compartment in the bed of the truck. Butler honda (2631 north columbia st, milledgeville, ga) examined the vehicle but the cause of the odor could not be diagnosed. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 10. |
| Category | Fuel/propulsion System, Unknown Or Other |
| Date | Jun 17, 2019 |
| State | PR |
| Description | When turn on the engine has a rare sound like a combustion. Meet the technitian in honda and he say that is not normal but happens in some ridgelines |
| Category | Structure:body |
| Date | Jun 08, 2019 |
| State | FL |
| Description | The hood on the 2019 honda ridgeline always jumps up ad down and vibrates violently at highway speeds. It is very unsettling since it is only held by a very lightwieght latch with a lightweight rivet to to the frame. I expressed this concern to the dealership when I took it in for the fuel pump inspection recall. They reattached the rubber gasket on the hood but there is no change in this problem . My concern is that the latch will let go under this stress and the hood will fly up on the highway. |
| Category | Visibility/wiper |
| Date | May 07, 2019 |
| State | FL |
| Description | My dashboard on my 2019 honda ridgeline is melting. It causes a glare that is reflected off of the windshield and into the drivers eyes. The honda factory representative said they will not replace it! This vehicle is only three months old with 4302 miles on the odometer! It was determined to be inferior materials in other auto manufacturers vehicles! |
| Category | Unknown Or Other |
| Date | May 03, 2019 |
| State | CA |
| Description | One common misunderstanding in discussions I see on 2017-19 ridgeline cmbs and acc while in active traffic, is that the ridgeline honda sensing system does not function the same as acura or any honda car. The ridgeline acc disengages at 22 mph and to the best of my understanding affects the cmbs, delaying full engagement. Furthermore, ridgeline cmbs on it's own engages dramatically late even when set at max distance, in my opinion ineffective for crash mitigation. Driver switching from a subaru with eyesight to ridgeline with honda sensing for example in my opinion, constitutes a safety hazard. I have ridgeline cmbs turned off until I get clarification from anyone at honda who is more interested in safety rather than liability. American honda motor company will discuss this verbally only and very guardedly with little or no discussion how the cmbs system functions on ridgeline. This begs the question, why offer cmbs and acc when it only tells you are about to have a collision rather than brake to a stop, almost like a radar detector informing you that you are about to get a ticket. A visit to my honda dealer 5-2-19 confirms they found no codes or problems with the honda sensing system and are unable to offer further assistance. *js |
| Category | Service Brakes |
| Date | Apr 03, 2019 |
| State | NJ |
| Description | Brakes pushed almost to the floor and the vehicle didn't stop, hitting another vehicle. |
| Category | Structure:body |
| Date | Mar 19, 2019 |
| State | PA |
| Description | The hood vibrates and bounces at highway speeds as if the hood is not completely latched. |
| Category | Fuel/propulsion System |
| Date | Mar 18, 2019 |
| State | TX |
| Description | Strong fuel odor coming from the engine compartment which is drawn in through the hvac vents while stopped. It also makes my garage smell like gasoline for hours after the vehicle is shut off. The dealer said they couldn't find a fuel leak. It doesn't do it every time, but most of the time. It's not only nauseating, but also embarrassing because it makes my new honda smell like an old car with a gas leak. |
| Category | Structure:body |
| Date | Mar 12, 2019 |
| State | OK |
| Description | The hood vibrates and bounces at highway speeds as if the hood is not completely latched. Also, the hood does not latch easily. It takes considerable force to get the hood latch to secure. The honda dealership, where the vehicle was purchased, was notified of this on two separate occasions. The first was when the vehicle was brought in for the fuel pump inspection recall. On this visit the hood bolts were torqued to spec. The second time, an inspection of the hood revealed the adhesive holding the hood bracing had separated from the hood. It also showed the hood hook was hitting the hood latch off center (scratches on one side of the hook) making it difficult to close and latch securely. |
| Category | Service Brakes |
| Date | Feb 20, 2019 |
| State | NY |
| Description | The brake pedal goes to the floor and requires pumping to restore to half way. This is extremely dangerous when driving in snowy conditions and the dealer states this is normal for honda ridgelines. The vehicle will not stop without pumping the brakes when driving on the highway. |
| Category | Service Brakes |
| Date | Feb 06, 2019 |
| State | OH |
| Description | Brakes are extremely soft approaching a controlled intersection. |
| Category | Visibility/wiper |
| Date | Dec 22, 2018 |
| State | MA |
| Description | Leaking water on rear passenger side window, called the c pillar leak that is widespread. Mine happens after going through a car wash. Started like a trickle of water down and eventually gets worst. This is my 2nd 2019 ridgeline first one had a similar leak and they swap it due to lemon law application after dealer failed to fix after 2 attempts. Now I an having the same problem with the new one. Honda either unresponsive or not offering any customer service, certainly a factory defect that need to be corrected by tsb properly. Dealer is trying but honda need to be waken up. I searched google and it has happen to other people to. |
| Category | Service Brakes |
| Date | Nov 14, 2018 |
| State | TX |
| Description | The brake pedal is very mushy with quite a bit of travel and it happens all the time. Never had this issue before with any other vehicles. |
| Category | Service Brakes |
| Date | Nov 06, 2018 |
| State | TX |
| Description | My ridgeline brakes provide a firm solid brake action with very little pedal travel when the temp is below 70 but after warmup, both vehicle and outside air temp warms to plus 70 degrees, the brakes turn into mushy soft and extremely long pedal travel. The honda accord, civic, odyssey, and crv do not do this. The entry-level accord has most of the same systems that the rl has. No matter what trim level you have, 2wd or awd, when temps rise above 70 the brakes are frustrating poor to horrible. My honda dealership manager and the service manager both drove mine rl and we test drove several others. They confirm exactly the same braking experiences. The position of the service department appears to be that honda intended to make the rl with inconsistent, temp sensitive and excessive pedal travel as "okay" when the climate becomes warm to hot. This condition is unacceptable. This vehicle has been to dealership 5 times with this complaint. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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Maybe the problem is it’s made in American. Have u seen the garbage Chevy, ford and dodge poop out of there plants. If it was made in Japan where the work force actually cares about what they are building, it would probably solve the issues. Instead we love to hear it’s built in America so these are the consequences.