Excessive battery drain, electrical system and engine issues among the top complaints received by the NHTSA from vehicle owners
The Toyota Camry has a long history in America. The 2020 Toyota Camry is said to “surpass all expectations,” according to the manufacturer. However, customer complaints prove that the automaker hasn’t come close to meeting these hopes. Whether it is the defective electrical system, malfunctioning engine or the poor visibility, this Camry simply lets people down.
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Electrical System Problems
Whether customers are relying on the electrical system to listen to tunes or to start the car engine, this system is vital to everyday operation.
One Edmunds review talks about some troubles. “The WIFI and remote app stooped working 2 weeks later its now February 2020 and the dealer is still trying to fix it. Also, I have the upgraded sound system which the rare speaker rattles. The dealer told me it’s the car seat tensions and rare brake light housing. They are still trying to fix this issue.”
2020 Toyota Camry Complaint Summary
|Complaint Category||Number of Complaints|
|Unknown Or Other|
Problems with the Dead Battery – Draining
Moving onto the battery, Toyota is aware of some troubles with this system. Service Bulletin #T-SB-0007-19 talks about different aspects that can affect the performance and life of the battery. The reason for this bulletin was to address a growing number of customer concerns about needing a new battery within the first year of the car’s life.
Here is one of several owner’s complaints mentioning the issue on Kelley Blue Book: “I bought what I thought was my dream car, a 2020 Toyota Camry 06/01/20. Today is the 3rd time I have taken it in to the dealership to have the 2nd battery replaced- I took it in two weeks ago, dealership said everything was fine- they forced the battery to fail, said they replaced it and this morning after the car sitting for one day without being driven and it was dead again! I am so disappointed in this car.”
Toyota doesn’t take any responsibility but claims the batteries are dying because of storage, temperature, battery loads and parasitic drains. It must just be that Camry owners are harder and more damaging to their batteries than other owners. It’s a very strange phenomenon.
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The car engine is arguably the most essential component. However, with the Camry, there are some serious defects that must be repaired.
Here is one NHTSA complaint. “Car smells like coolant when exiting after driving. Cannot find visible leak, but overflow reservoir is empty after 3,000 miles.”
It turns out, this is such a large problem that Toyota needed to issue a recall. NHTSA Campaign Number 20V064000 states that over 40,000 vehicles might have engine castings that are porous. This design can produce cracks that allow the coolant to leak both externally and internally. If there is a leak, occupants also risk a fire. Since when is a car fire exceeding expectations? Customers must have drastically lowered the bar for this to be acceptable.
Problems with the Auto Glass
The word visibility references the view from the windshield, but it also relates to the other aspects of auto glass.
One NHTSA complaint states, “I was driving down the interstate when I heard a loud gunshot sound and all the sudden glass rained down on me and into my car. My sunroof exploded out of nowhere. This could have caused me to wreck because I shut my eyes and swerved. Also, thank goodness my daughter wasn’t in the back seat or she could have been seriously injured.”
Sadly, Toyota has chosen not to address this problem. Instead, the company issued Service Bulletin #T-TT-0537-19_Rev talking about a defective blind spot monitor sensor angle that needs to be repaired. It is just proof once again that this vehicle can’t possibly exceed expectations because it can’t even get the basics done right. Whether it is starting a fire or spontaneously exploding the auto glass, this Camry ensures that customers expect very little.
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