Electrical system, engine, and powertrain issues are among the top complaints from vehicle owners received by the NHTSA
There’s been a lot of hype about the 2022 Volkswagen Tiguan. As a family-friendly SUV, it’s expected to provide the space and features today’s consumers want. The Tiguan is VW’s best-seller and the 2022 model is labeled as being “Sleek. Strong. Smart.” Yet, complaints are stacking up about the defective electrical system, and problems relating to a faulty powertrain, and engine that lead to major acceleration issues.
Click on other model years to view more problems: 2019 2020 2021 2023
Most Common Problems with the 2022 VW Tiguan
Between December 1, 2021, and November 17, 2022, 32 consumers complained to the National Highway Traffic Safety Administration (NHTSA) about problems they were experiencing with the 2022 Volkswagen Tiguan. These relate to more than 12 components and systems they have found to malfunction or cause issues, some highlighting major safety issues.
While many complaints mention more than one component or system, in terms of numbers, the electrical system is the biggest bugbear, with 9 complaints. Problems relate to various issues including the infotainment system, the dashboard light failing, and the rearview camera failing to operate.
Engine complaints aren’t far behind, with a current total of 8 and the powertrain with 7. All but one of the engine-related complaints highlight acceleration issues as a major concern. Two describe how the car suddenly shuts off and then struggles to start again. Similarly, all 7 of the complaints filed as powertrain issues relate to acceleration failure.
Other reasons for complaints involve the windshield randomly cracking and the sunroof exploding without any form of impact.
2022 Volkswagen Tiguan Complaint Summary
|Complaint Category||Number of Complaints|
|Unknown Or Other|
|Lane Departure: Assist|
|Vehicle Speed Control|
|Forward Collision Avoidance: Adaptive Cruise Control|
Problems with the Electrical System
Of the 9 complaints filed in the NHTSA’s Electrical System category, 6 mention problems with the Tiguan’s modular infotainment system, the Modularer Infotainment Baukasten (MIB). There are 2 additional complaints filed under Unknown or Other and Exterior Lighting and Back Over Prevention. Despite (or maybe because of) innovative upgrades, the system is causing major headaches for owners. Several of the complaints also highlight a breakdown of the backup camera display.
There is a recall for cars with a rearview camera that does not display an image. Filed with the NHTSA by VW under Back Over Prevention and Equipment, it states that the failure reduces the driver’s rear view, increasing the risk of a crash. More than 43,000 Volkswagens from 8 models, including the 2021-2022 Tiguan, are affected.
The cause, the recall published on July 20, 2022, states is the manufacturing process of the eMMC memory module in the infotainment system. It also points out that this is a serious safety issue because vehicles with this problem don’t comply with the requirements of the Federal Motor Vehicle Safety Stand no. 111, Rear Visibility.
What Do Owners Say About Their Infotainment System Problems?
An owner from Washington states that the instrument cluster and infotainment display were blacked out during the day from start-up and for the duration of a two-hour drive. The backup camera display was also black. Restarting and turning the lights on and off had no effect on the dash display. “Brightness of the display is controlled through the infotainment display which was not visible.” After a 20-minute shutdown and restart, the display was normal again. But the condition keeps recurring.
Similarly, an owner from Pennsylvania states that the “Infotainment system fails to start or reboots randomly rendering the rear camera not functional.” Even though this happened more than two months before the official recall, the complaint reports that the VW dealership “identified the problem as the bad computer module.” But they were unable to do the repair because the part needed was not available.
The main problem, the complaint states, “is the lack of (the) rear camera when the infotainment screen is not working, which is a really crucial safety feature when backing out of spaces and parking.”
An owner from New Jersey also experiences the rear camera failing. “The infotainment system does not turn on on most occasions even after trying to reset it by long pressing the power button. Sometimes it takes about 15 minutes or so for the infotainment system to turn on. There is no way one can see the rear of the car without the rear camera feed on the infotainment screen. This is a serious safety issue. This problem has persisted even after the over the air software update. Also, this issue seems to be a widespread issue with multiple people complaining about this on many online forums.”
Don’t be stuck with a lemon. You have legal rights to cash, return or buyback.
The law makes Volkswagen pay legal fees.
We've fixed thousands of lemon problems. Message or call 877-795-3666 today.
Powertrain & Engine Problems
There are a total 15 powertrain and engine complaints. Of these, 11 highlight an acceleration problem. There is another complaint filed in the Unknown or Other category, bringing the total of acceleration-related complaints to 12. Many of these state that the problem is most severe when they start their SUVs first thing in the morning.
An owner from Maryland describes how his wife experienced a lack of acceleration. Interestingly, it seems that this problem may be related to the infotainment issues described in the previous section. “During this drive, my wife reached a red light and came to a stop. When the light turned green and my wife attempted to accelerate, the acceleration was no longer working. There were several vehicles behind her that were stopped waiting for her to move. She had to turn the vehicle off and on again before it would work. At this point the infotainment and audio started working again too.”
An owner from Florida describes the acceleration problem as “an accident waiting to happen.” When the Tiguan was new, the owner reported the problem to a salesperson at the dealership the vehicle came from. “I was told the acceleration issue would work itself out because of low fuel and air (that) was in the fuel line.” When he took the car in for a service check with less than 350 miles on the clock, he was told “the issue can’t be duplicated.” The second service appointment for the same issue was about 1,100 miles later. By now, the acceleration issue was more severe.
The complaint describes how the SUV suddenly becomes unresponsive when making a left acceleration or when right-coasting into the turn. “Then you try to accelerate and the gas pedal goes down and nothing happens. Then, suddenly, the turbo kicks and takes off and it’s a very frightening and dangerous situation.”
Cracking Windshields and Exploding Sunroof s
The visibility of a vehicle has more to do with all of the auto glass than simply the ability to see out the windshield. With the Tiguan, exploding and cracking auto glass can sometimes be more of the problem.
There are 3 complaints about windshields cracking and 2 that state their sunroofs exploded.
Windshields that Crack
Cracking windshields seems to be a greater problem than the number of NHTSA complaints indicate. All three complaints state that they’ve been told there is a shortage of windshield glass.
An owner from Illinois states that the windshield cracked without impact when the SUV was stationary. This is certainly not an isolated incident as the complaint points out. “Glass is unavailable to replace due to demand as (the) dealer states (that) this model is having multiple failures of windshield.”
An owner from California was told that the windshield that cracked randomly “is on national backorder indefinitely and they cannot provide a replacement part at this time.” The problem is that the crack is about 3½ feet long and it takes up about 85% of the windshield. “It really affects my visibility as it makes the lines on the road appear in two different places on either side of the crack.” And, he states, “it is illegal to drive with a cracked windshield, especially one that is as cracked as mine.”
One of the complaints states that their windshield crack was caused by a rock. The owner tried to fix it with a repair kit but was told a new windshield was the only solution. “I was informed it will take at least 8 weeks for them to get one with a cost of $1,200. It’s unacceptable to drive around with a cracked windshield for more than two months due to lack of this safety part.”
Sunroofs that Explode
A 2022 Volkswagen Tiguan owner from Los Angeles describes how he thought he’d been shot at when the panoramic sunroof exploded. “I don’t know how else to describe it. I was on my way to work, about to get on the interstate, and all of a sudden I heard this loud “pow” sound. My immediate thought was that I had been shot at.” The sunroof was completely shattered and the driver had “glass shards in my hair and all over my arms and back, causing small cuts on me.”
Not only did the dealer refuse to provide a loaner or pay for a rental car, but five days later, called to say the owner would have to use his personal auto insurance to claim.
Another complaint, this time from an owner in California, states that while driving at approximately 70 mph “the sunroof exploded without impact.” Shattered glass fell inside the cabin of the vehicle, which only had about 624 miles on the clock.
Your Lemon Law Legal Rights
If you think you have a lemon, you don’t have to stick with it. Instead, you can sit back and let the experts work out your lemon case at no cost to you. After all, the law makes Volkswagen pay legal fees.
Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you. All you have to do for us to assess your case for you is call our Helpline or fill in a contact form. You’ve got nothing to lose.