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Minivans have lost some of their popularity over the past few years, but the 2019 Dodge Grand Caravan still seems to be a popular option. The automaker claims that “high energy is expected” with this model, but owners disagree. Instead, many drivers are met with defective powertrains, poorly-made seats and dangerous service brakes.
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NHTSA Complaints for the 2019 Dodge Grand Caravan
| Complaint Category | Number of Complaints |
|---|---|
| Electrical System | |
| Unknown Or Other | |
| Power Train | |
| Engine | |
| Seats | |
| Structure:body | |
| Service Brakes | |
| Fuel/propulsion System | |
| Latches/locks/linkages:doors:latch | |
| Air Bags |
Problems with the Transmission
The powertrain is responsible for transmitting energy from the engine to the wheels. It’s what makes a car move. When this system fails, it can cause many troubles.
This NHTSA complaint discusses the problem. “The contact owns a 2019 Dodge Grand Caravan. While driving 20 mph, the vehicle began to hesitate and the contact heard an abnormal noise. Also, when depressing the accelerator pedal, the vehicle failed to accelerate. There were no warning indicators illuminated. The vehicle was taken to [dealer] where it was diagnosed with needing a new transmission and both cylinder heads needed to be replaced. The vehicle was repaired, but the failures continued. The vehicle was taken back to the dealer multiple times and the transmission was replaced two additional times, but the failures recurred. The dealer stated that they were unable to duplicate the failure during the last visits. The manufacturer was notified of the failures. The failure mileage was 10,716.”
A new vehicle with 10,000 miles should not have gone through three transmissions – ever! This is entirely unacceptable and should never occur, but Dodge doesn’t seem to be concerned about the batch of defective transmissions. Instead, they have washed their hands of any more problems and left this owner with a defective new minivan. Sadly, there aren’t any communications within the company that discuss transmission problems either. “High energy” is great, when it works the way it should.
Problems with the Seats
Considering the 2019 Dodge Grand Caravan is meant to hold seven people, it needs to have comfortable seating, especially for the longer trips. However, that’s not how customers feel about the interior.
Read this Edmunds review. “This car is absolutely awful. This car is the worst thing for humanity since Ebola. Completely uncomfortable. I hate it so much with a passion. This is the second time I have rented this car and both times have been completely terrible. The second row seats made my young children have back pain. No cushioning at all and completely unacceptable. The whole car is completely lacking in decor and features. I have never seen an uglier interior in my life. I personally believe a golf cart is a nicer ride than this car. It cannot take off without screeching at you. The second row doors choose when they like to close not when you want them to close. It’s insane to me that this car is still on the market considering how poorly it’s made.”
Aside from comfort, the seats in the Grand Caravan are quite dangerous. NHTSA Campaign Number 19V759000 states that over 30,000 vehicles have rear seat striker outboard welds that could fail during a front impact. This occurs in both the second and third row of seats, leading to a higher chance of injury or death. It seems Dodge isn’t concerned about the safety of children, as that tends to be the type of people riding in the back seat. For a company promoting “high energy,” you would think they would embrace children. After all, without them, there’s no hope of selling any minivans.
Problems with the Brakes
In an effort to prevent accidents, owners hope for reliable brakes that will stop the minivan before a collision occurs. However, the Dodge minivan fails on this front as well.
Another NHTSA comment states, “While traveling around 30 mph, brakes were applied in a ‘panic stop’ fashion – fast hard depression. The road was straight, clean and dry. Visibility was excellent and the view was clear for about a half mile. When the brakes were applied it felt as though the ABS system interfered with braking, causing no actual force to be applied to the brakes. No deceleration was felt by the driver, or any of the other two passengers. Although the brake pedal was fully depressed, the van continued at a speed of about 35 mph for an additional 70-80 feet without slowing, and was stopped only by the vehicle it eventually struck. Distinctive injuries on the driver’s leg created by the debris of the dash panel also reflect that the leg and foot were aligned with the brake pedal and not ‘elsewhere.’ Although this model has a safety recall regarding ‘surface coating’ affecting the braking ability, this VIN was not implicated. Also, this incident did not appear to involve ‘reduced’ braking ability. There was no braking. Other causes are possible, but the best way to describe the behavior of the braking system behaved would be to describe it as though the ABS had disengaged all braking abilities so that the pedal had some feedback to the driver, but no discernable effect on slowing the vehicle. It was as though the ABS somehow turned the brakes off.”
The recall being discussed is NHTSA Campaign Number 18V523000, which affects nearly 155,000 vehicles. It appears that Dodge created braking systems with the wrong coating on the rear brake caliper pistons, which can reduce the performance and increase the chance of an accident. Let’s just hope that the “high energy” created by this minivan doesn’t become so great that it becomes impossible to stop.
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Complaint Data
| Category | Latches/locks/linkages |
| Date | Mar 07, 2023 |
| State | TX |
| Description | The contact owns a 2019 dodge grand caravan. The contact stated that the rear driver's side door failed to open. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000. |
| Category | Engine |
| Date | Jan 30, 2023 |
| State | TN |
| Description | Took our 2019 dodge grand caravan in for a regular oil change. The next day the check engine light came on. After a diagnostic, kb auto showed that 2 cylinders were misfiring. They mentioned that they had recently serviced many dodge/chryslers with the same issue. Further research shows that several complaints have been made. We were told that we could continue to drive the van. If the check engine light came on and continued to blink, the engine would likely shut off and we would have to be towed. We purchased the van in june 2019 with 18000 miles. We have only had it 3 years and a major engine repair is needed. The repaid cost is estimated to be 00. We only owe ,000. This is absolutely ridiculous. The engines need to be recalled. |
| Category | Seats |
| Date | Jan 25, 2023 |
| State | PA |
| Description | Stow and go seat behind the passenger will not latch properly so therefore I can't use it and is secured in the stow and go compartment |
| Category | Unknown Or Other |
| Date | Jan 25, 2023 |
| State | PA |
| Description | Van shut off without any lights coming on to warn me that it was shutting off. Also both rear wheels (rims) had to be replaced due to them being bent. |
| Category | Electrical System, Engine, Steering |
| Date | Jan 24, 2023 |
| State | TX |
| Description | Several times now, intermittently, my 2019 van has turned off on me as I am driving or am stopped at a red light, although most commonly it has occurred when I was driving. The van has stopped while I am driving various speeds, notably around the 10-40 mph. It will turn on once I come to a full stop, shift to park, and turn the key again. I've had the battery and alternator checked and they are in perfect working condition. This is a very dangerous situation. |
| Category | Power Train |
| Date | Jan 23, 2023 |
| State | FL |
| Description | The contact owns a 2019 jeep grand caravan. The contact stated that the vehicle inadvertently downshifted and hesitated while depressing the accelerator pedal without warning. The vehicle had been taken to the dealer and the torque converter was replaced twice and the transmission software was updated; however, the failure persisted. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000. |
| Category | Air Bags, Electrical System |
| Date | Jan 16, 2023 |
| State | CO |
| Description | I brought . My car to the dealership and they told me the airbags had an active code in the harness wiring in the driver's seat and wanted 1000 dollars to repair or rebuild the harness. They didn't have a replacement harness available and said the part did not exist so they would have to custom build one. They said it was not under warranty because I have48,000 miles on my car. I can not believe that a safety issue involving the airbag operation would not be covered by the manufaturer. I really need help |
| Category | Power Train |
| Date | Jan 08, 2023 |
| State | ME |
| Description | While driving vehicle it began to made a horrible noise and then stalled in the middle of the road while driving. Was able to restart and move out of the way but stalled again. Car would no longer move into drive. No warning lights came on until after the car stalled for the second time. Then the check engine light came on. Previous to this occurrence the car was running perfectly fine and gave no warnings that the transmission was going out. The vehicle was towed to a mechanic where they stated the transmission blew. Upon finding this out vehicle was towed to a dodge dealership where we were informed warranty was expired. Vehicle only has 73,000 miles on it. |
| Category | Unknown Or Other |
| Date | Jan 04, 2023 |
| State | AZ |
| Description | The power rear door on the passenger side is stuck in the closed position. Can not be manually opened or opened with the button. It can not be unlocked. This is an issue in an accident. This makes it increasingly difficult for passengers to get out of the vehicle in an emergency. This has been a problem ever since dodge introduced the power sliding doors on their vans. |
| Category | Power Train |
| Date | Nov 17, 2022 |
| State | TX |
| Description | Transmission failed while driving on the highway without prior warning and the vehicle had to be towed home. The vehicle had limited power left to pull off the highway for safety though. What I hear when I start and rev the engine a bit is high pitched whining noise and noise of separated or lose components coming from inside the transmission. Research has shown me that this same drive train has been running in chrysler and dodge vehicles for about ten years now and has seen recalls on the transmission for some earlier model years like 2015, 2016, … . This is a big safety issue given that this vehicle seats seven people (families rely on this van for transportation) and therefore chrysler should add this vehicle drive train to the recall list asap. After failing the the check engine light popped up and running it on the generic scan tool code p083b showed up. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Nov 12, 2022 |
| State | MN |
| Description | Rough idling. Misfire. I've changed the sparkplugs twice already, the wiring harness, injectors, purge valve, etc. |
| Category | Unknown Or Other |
| Date | Oct 30, 2022 |
| State | GA |
| Description | My car was towed away from my parking space and given to a dodge dealer, I coulndt figure out where it was, I finally found where it was , the guy who took it in was already doing repairs and investigating with out, knowing whose car is it, he goes and does a repair not being on what we talked about and does his repair, then he tells me I payy up 1,400 for the repairs he did, before he repaired it I asked him to check the fluids makes sure everything is good and ready so I wont be left in the road stranded, I come back 2 day later cause I take my car for a drive, for 15 mins and head to the same dealer cause oil pressure light and battery light and oil light was on and the person who serviced me saw this when I took it in, before I asked him to check if everything with fluids is up to date, when he first was repairing it and didnt know what was wrong with it, so then I meet him and he says well we cant repair it because we dont know what could it be and the car needs more driving for it to see whats wrong with it, and or you can try coming with warranty, then my car breaks down after I leave the shop test driving it for 15 mins cause he advised me to drive it or get warranty,, instead of checking it for inspection. Then iam left stranded in the road cause of this situation. I take the car back to the same dealer for repair and they say its the battery and starter, and now they saying pay it in this amount of time or my car will be towed away,. All that waste of money in repairs and me coming back and back, for me to have to pick up my car at a tow yard, cause they didnt want to take it in when I had my 2nd visit they, now my car is sitting in my car, I am still financing it , for a car that doesnt drive. And when I call a local mechanic he says my engine is blown up. And its not the battery and starter.. I was young and it felt like I was being robbed. |
| Category | Structure:body |
| Date | Oct 22, 2022 |
| State | CA |
| Description | Driver side rear passenger sliding door will not unlock or open. Manual lock/unlock lever on door is stuck in locked position. This creates a safety issue if there are rear passengers that need to exit in a crash or other emergency. This van seats 4 rear passengers and having both doors available can be critical. This happened without warning. Through research I found it points to a seized door lock/unlock actuator. There have been prior nhtsa actions on 2015-2017 dodge and chrysler minivans resulting in chrysler extending the warranty period for this issue. My van uses the exact same actuators as the earlier vans. I am fearful that the other door actuator may fail withour without warning, rendering my vehicle useless for transporting passengers. |
| Category | Structure:body |
| Date | Sep 22, 2022 |
| State | GA |
| Description | Passenger side sliding door will not open, either manually or electrically. |
| Category | Electrical System |
| Date | Sep 19, 2022 |
| State | CO |
| Description | The lock actuator on the driver's side sliding door has seized in the lock position in our grand caravan. Using the fob, the switches in the vehicle, and the mechanical levers on the door, we are unable to unlock or open the door. Researching this problem, I see that it is common in 5th generation grand caravans and town and countries and plagues both sliding doors, creating a safety hazard: in the event of an emergency, if both actuators were to have seized since passengers entered the car, it would make exiting the car slow to impossible, and therefore hazardous. I have heard from a mechanic that dodge/chrysler is aware of the issue. There is, to this point, no recall or safety bulletin, and apparently nothing is being done about it, and that needs to change. To this point, our vehicle has not been officially inspected, though all of the symptoms are exactly as can be found in the various reports on the internet. There were no warnings that the part was going to fail/seize. |
| Category | Unknown Or Other |
| Date | Sep 16, 2022 |
| State | AR |
| Description | My transmission turbo converter is going out and it's not even at 80,000 miles. Along with my doors don't fully shut on automatic shut. No crash or danger yet but being told it could put me and my family in a potential dangerous situation especially on the highway |
| Category | Visibility:glass, Side/rear |
| Date | Sep 15, 2022 |
| State | FL |
| Description | The contact owns a 2019 dodge grand caravan. The contact stated that while driving at an undisclosed speed, there was an abnormal squeaking noise detected and the vehicle was running rough. Additionally, while driving, the vehicle was skidding. While lowering the driver's side window, the window fractured inside the door. The window failed to raise up or lower down with an abnormal cracking noise detected. There were no warning lights illuminated. The contract called an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 14,642. |
| Category | Power Train |
| Date | Sep 08, 2022 |
| State | FL |
| Description | Vehicle description: 2019 dodge grand caravan 75,000 miles [xxx] transmission is slipping between gears, erratic up or down shifts transmission slams into 1st & 2nd gear. Especially at low rpm transmission will not downshift properly transmission clunking into drive from park transmission slamming into differential and drive train. Transmission passing gear is erratic into lower gears. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Unknown Or Other |
| Date | Aug 15, 2022 |
| State | KS |
| Description | The passenger sliding door stopped working and will not open or unlock manually. If there is an accident rear passengers will have to exit the vehicle through the driver side sliding door and/or the rear hatch. It appears to be the lock actuator and am waiting on the part to arrive for install to see if issue resolved. |
| Category | Power Train |
| Date | Jul 19, 2022 |
| State | NC |
| Description | I was in line at a fast food drive thru when a strange noise began coming from under my hood. When I went to drive forward, the engine revved but the vehicle didn't move at first. It finally jerked into gear and I proceeded to exit the line and to a stop sign before driving onto the main road. I had no problem taking off from the stop sign but as I was accelerating on the main road, I got up to about 35mph and the vehicle revved again, but this time it stopped moving in the middle of the road. The car behind me blew their horn and ran off the road to a avoid rear-ending me. There was no cel illuminated and no other warning or indication of a problem. I got off the road and turned the engine off. I turned it back on and took the back streets home and parked it. I had the transmission filter and fluid changed, and all was well for about another 200 miles. As I was driving about 60 miles an hour on a highway, I again lost forward motion and the engine revved to about 5000 rpm's. I immediately steered off the highway to avoid a collision. Again, there no malfunction indicator light illuminated. After careful inspection by a certified technician, it was determined that the transaxle oil pump has failed. The vehicle is available for inspection at yours or your representative's convenience. |
| Category | Electrical System |
| Date | Jul 18, 2022 |
| State | CA |
| Description | On several occasions, the right sliding door on the van would not open either manually or electronically. I tried unlocking all doors, pushing buttons on key fob and inside the vehicle, and pulling on the interior and exterior door handles. The door would be stuck. On one occasion, the left sliding door opened on its own when the vehicle was locked and unattended. |
| Category | Electrical System |
| Date | Jun 27, 2022 |
| State | AR |
| Description | Issues with locking mechanisms. Makes buzzing noises. |
| Category | Power Train |
| Date | Jun 22, 2022 |
| State | NY |
| Description | The contact leased a rental 2019 dodge grand caravan. The contact stated that while the vehicle was turned on and the gear shifter was shifted in park (p), she exited the vehicle while her three children remained inside the vehicle. The contact stated that her son went into the driver's seat and moved the gear shifter. The vehicle then rolled away and came to a complete stop in a ditch. The air bags were not deployed upon impact. The contact's son had a bruise on his head, her daughter had a bruise on her neck from the seat belt and body aches, and her other son had a cut lip upon impact. Medical attention was received for the three children. A police report was filed. The vehicle was towed to a body shop but the contact was unaware if it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. |
| Category | Electrical System |
| Date | Jun 18, 2022 |
| State | PA |
| Description | Passenger sliding door won't lock or unlock |
| Category | Engine |
| Date | May 13, 2022 |
| State | WA |
| Description | Stalling, power loss and misfire conditions on #2 cylinder. Safety at risk as losses power while driving and vehicle shakes/stalls. Vehicle has been seen by mechanic who states this is a factory defect regarding pentastar v6 motors. They looked at cylinders and my #2 cylinder is the issue. |
| Category | Electrical System, Exterior Lighting:turn Signal, Visibility/wiper |
| Date | May 04, 2022 |
| State | PA |
| Description | The contact owns a 2019 dodge grand caravan. The contact stated that while operating the vehicle the electronics would suddenly malfunction causing the windshield wipers to erroneously activate, the turn signals to become inoperable, the backup camera to fail, and the brakes to malfunction. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure and no service was performed. The manufacturer was not yet notified of the failure. The approximate failure mileage was 50,000. |
| Category | Structure:body |
| Date | Apr 23, 2022 |
| State | NY |
| Description | The passenger door interior handle cracked off on july 3, 2021. I was exiting the vehicle normally and did not use much force to try to open the door. The lack of an operational handle made it impossible for me as the passenger to open the door myself from the inside. What if there was an accident or the vehicle ended up in the water? I would not be able to exit from my side. I would be trapped. I felt very unsafe. There was no warning of imminent part failure. We ordered a replacement part on july 5th and performed the repair ourselves. The broken part was never inspected or documented. We noticed the part was offered for sale in pairs, which was disconcerting. We ordered a pair a few days later as a precaution. Within a week's time, the driver's side interior door handle also broke off. The handles appear to be shiny, silver, and metallic but in reality are incredibly cheap plastic. Both front interior door handles lasted less than 3 years under normal use. A main concern is that in the event of any emergency, in a panic, a person inside the minivan may use a lot of force to attempt to rapidly exit the vehicle. But you can't pull hard on these interior door handles because they obviously are not very strong and break easily. After the driver's side handle broke, we bought an additional replacement part so that we have a pair in reserve for the next time either one cracks and breaks. Please feel free to contact me if you have any further questions. |
| Category | Electrical System |
| Date | Apr 20, 2022 |
| State | IL |
| Description | Passenger sliding door on 2019 dodge grand caravan keeps malfunctioning. I cannot at times open the door from the outside or open the door from the inside. It has been repaired 3 times but the problem keeps coming back. |
| Category | Unknown Or Other |
| Date | Mar 28, 2022 |
| State | IL |
| Description | I have my 2nd dodge grand caravan that I have trouble with the automatic doors keep opening and shutting over and over even with something like a body in the way. I had a 2016 that I had the same problems with and had it in over and over the dealerships kept telling me they could not duplicate the problem I finally traded it in for this one and have battled the same problems with this one. I have a damaged nerve in my dominant right arm and the doors will open and shut over and over the only way to stop them is to jerk on the door handle hard this causes me agony for weeks . I am on a permanent 15 # lifting pushing pulling restriction with this arm and I have to jerk pretty hard to get it to stop as I said the pain is severe then for weeks. It doesn't do it real frequently but when it does it is a problem. One time with this van the door shut on me and bruised my arm another time I put a big container of laundry detergent in the door thinking it would stop when hitting something that hard well I had to pull the soap out as it was hitting against it so hard I was afraid the detergent bottle would break.. I have a dodge executive on my case and he keeps telling me he will call me back and does not. I have had both vehicles in to 3 different dealerships multiple times and told the same thing we can not duplicate the problem. Recently my aunt is in a wheelchair and she has a caregiver that women was in the passenger side back door laying over the seat to put my aunts stuff in the van. Thankfully I had the other back door open and was standing there watching her. The door will pop real loud then start opening and closing I yelled for her to get out and she jumped out fast enough not to get injured buy she was laying over the seat that door would have hit her at the waist and could have really injured her had I not been standing there. The door opened and shut over and over until I told her to jerk the handle to stop it and she did do then you have to jerk the handle again. Consumer would like to add that manufacturer |
| Category | Structure:body |
| Date | Mar 02, 2022 |
| State | MI |
| Description | I bought this vehicle in 2019. I have had an intermittent safety issue even now in 2022. I have taken this vehicle into the dealer 3 different times. Every time they said that they did not see anything wrong. Now the vehicle is out of warranty and it still has the intermittent problem, which is that the right sliding door occasionally does not stay oven when you open it. It opens all the way, no matter if you hit the keyfob, hit the open button above the windshield, push the open button in the back seat, or lift open the handle on the outside of the vehicle. This is how it should work. Unfortunately, several times over the last 3 years it doesn't want to stay open and starts closing by itself - immediately after it opens - sometimes causing panic and sometimes it hits you in the side and just stays there while making a ratcheting noise for a minute. Then you have to manually open or close the door. This defective action of the door would happen sometimes once or more a day and then not happen for a month. We got so used to this bad door system that we hardly pay attention to it anymore. But anytime someone else uses that door, they may get shocked about the door closing again right after someone opens it - and it freaks them out, or worse. The right passenger sliding door did the problem the most ,and the left sliding passenger door also did this mis-action - but not as often. |
| Category | Power Train |
| Date | Feb 28, 2022 |
| State | NJ |
| Description | Car shakes which feels like first 3 gears during acceleration. As if riding over spike strip. |
| Category | Electrical System |
| Date | Feb 16, 2022 |
| State | TX |
| Description | Right sliding door will not lock/unlock using remote or manual application. |
| Category | Seats, Unknown Or Other |
| Date | Jan 02, 2022 |
| State | FL |
| Description | The active head restraint on the passenger seat deployed all of a sudden. There has been no collision or anything. It just deployed on its own. Not sure what triggered it. I just purchased this vehicle from a car dealership about 2 months ago. |
| Category | Unknown Or Other |
| Date | Dec 13, 2021 |
| State | MA |
| Description | Rear passenger door will not unlock or open. |
| Category | Engine, Power Train, Service Brakes |
| Date | Dec 02, 2021 |
| State | AZ |
| Description | Before 50k miles the transmission went out and a cylinder blew at the same time. There was no warning this would happen and when it happened we were in traffic and caused the vehicle to jump almost hitting another car. This was repaired by dodge. At the time of pick up the technician in the shop told us that this is a common issue with these vans and he sees this all the time. Also the breaks have not worked properly since purchase. An online form shows many owners have this same issue and have determined that the break system is under rated for the size of vehicle. |
| Category | Electrical System |
| Date | Nov 16, 2021 |
| State | MD |
| Description | Passenger sliding door will only lock/unlock manually, does not lock or unlock with the electric door locks or with fob. This was only discovered after someone was able to open the door with the vehicle locked. The vehicle was taken to an auto repair shop. It was explained that the actuator in the door is bad and because of limited software release can only be repaired at dealership. The vehicle is owned and used by a non-profit for client services, and this creates not only safety issues for staff and clients, but undue hardship for cost of repairs. |
| Category | Engine |
| Date | Nov 16, 2021 |
| State | WI |
| Description | On the 2019 dodge grand caravan equipped with remote start via key fob, the following hazardous senario can occur. The vehicle is parked in an "attached" garage with all doors to that space closed. The remote start function can be activated nearby from the dwelling, unintentionally, and without human awareness, since activation of this function only requires 2 clicks of the remote start button within 5 seconds. This can occur with key fob in the pocket, for example, or by other random means. The vehicle, functioning as designed, will start in the enclosed space, and run for up to 15 minutes. Substantial exhaust gases can accumulate in the garage space during this period, with substantial risk of carbon monoxide existing in that space and permeation into adjacent living spaces. This owner contends that the vehicle designers should have anticipated this and similar senarios, and should have provided, by design, a means by which the remote start function can be disabled/enabled as desired by the vehicle owner or by dodge service. Presently, there is no feature to disable remote start. Local dodge service indicated that the only option is a key fob without remote start button. This represents a potential safety issue which should be evaluated by the manufacturer. |
| Category | Electrical System |
| Date | Oct 26, 2021 |
| State | TX |
| Description | Lock actuator failure on driver side rear sliding door. This is a concern for a two year old vehicle and poses a safety risk for passenger/child egress. |
| Category | Structure:body |
| Date | Sep 28, 2021 |
| State | MI |
| Description | The door handle on the interior passenger side front seat snapped off. Less than six months later, the door handle on the interior of the driver side front seat snapped off. If this occurs, and we get in an accident before we can get a replacement, we are trapped in the vehicle. |
| Category | Fuel/propulsion System |
| Date | Sep 27, 2021 |
| State | GA |
| Description | •low oil pressure light. Mas check engine light. •I could of crashed. Or worse. Engine could of blown. •yes. • yes. •. Yes. I took my car put on september 11,2021., then drove it on monday to test drive. Só the low oil pressure light came on. I took it to a dealer mechanic, 12mins later. Because the car was stalling out.. Then my serviçe advisor said eathir test drive it or see if I have a warranty. On it. And I know that I still have a power staion warranty on it that is still active... Its been in the shop 2 days after,september 11,2021 because the same day it was stalling out 2 days after I drove my car, is when the advisor told me this only option I had... |
| Category | Exterior Lighting, Structure:body |
| Date | Sep 23, 2021 |
| State | OH |
| Description | I just bought the car. My family was very excited to have powered doors, including the trunk. We tested the doors thoroughly. That night I push the button on the key fob to open the trunk and hear an awful metallic ripping noise. I inspected the door to figure out the cause. The spoiler, which has the brake light attached, was loose. It was still attached though and I needed to go somewhere. While driving the spoiler flew off and completely detached. Luckily no one else was on the road at the time. My husband found the part later and the clips to hold the piece on were broken. |
| Category | Structure:body, Unknown Or Other |
| Date | Aug 14, 2021 |
| State | OK |
| Description | 2019 dodge caravan driver door handle broke. It is a thin plastic. This van was brand new when I got it and it just barely turn 2 years old. I am disabled and when I cannot use my left side it is hard to wine down window and open the door from the outside. I cannot climb to other seats to get out. I asked the dealer where I got the van if they were going to fix it. I was told labor and part nearly 0. I feel they should fix free cause it is a danger to people with disavantages. |
| Category | Unknown Or Other |
| Date | Aug 13, 2021 |
| State | OK |
| Description | Driver door handle broke off. I am disabled and could not get out of van without winding down window and opening door from the outside. The van is only 2 years old. I took it to the dealer I bought it from and it will cost close to 0. 00 to fix. |
| Category | Engine |
| Date | Aug 02, 2021 |
| State | FL |
| Description | On three separate occasions the engine has stalled while idling. The van needs to be placed into park, the ignition turned off, and then turned back on. No check engine lights or warns of the vehicle having any issues. |
| Category | Engine |
| Date | Jun 06, 2021 |
| State | TX |
| Description | Q1: what component or system failed or malfunctioned, and is it available for inspection upon request? A1: engine and yes q2: how was your safety or the safety of others put at risk? A2: my safety and the safety of my family and other drivers due to causing slowdown on busy highway entrance q3: has the problem been reproduced or confirmed by a dealer or independent service center? A3: no q4: has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A4: no q5: were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A5: nothing at all at any time summary: 05-jun-2021 1645 hours • entered onramp to freeway at 45 mph • started accelerating to match traffic speed on highway • noticed steering was heavy, nothing else observed. Radio, a/c remained on. • assessed situation and observed tachometer was at zero and throttle was non- responsive. • turned on flashers because I was losing speed and slowing traffic, shifted to neutral while still rolling, attempted to restart engine. • engine restarted on first attempt with no warning lights and no other observed symptoms. Conclusion: I could have caused/been in a serious, possibly fatal accident due to this failure of dodge 2019 grand caravan with less than 23,000 total miles driven. |
| Category | Electrical System |
| Date | May 19, 2021 |
| State | NC |
| Description | the vehicle keeps blowing fuses every time you try to start it. |
| Category | Seats |
| Date | May 06, 2021 |
| State | FL |
| Description | I have a 2019 dodge grand caravan I was parked in my driveway and my headrest deployed and hit me in the back of the head,I called my dodge dealer and was informed its not cover under warranty. The vehicle never been in a accident, I dont understand how these headrests are still being allowed to be installed. Looking at it you can tell the plastic that holds the pin failed. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Apr 26, 2021 |
| State | IL |
| Description | Tl* the contact owns a 2019 dodge grand caravan. The contact stated that the passenger's side sliding door lock was inoperable. The contact stated no warning light was illuminated. The vehicle was taken to kunes country chrysler jeep dodge ram of morrison, inc. (schuler motors) (727 e lincoln way, morrison, il 61270, (815) 772-2171) to be diagnosed. The contact was informed that the sliding door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 56,000. |
| Category | Structure:body |
| Date | Apr 26, 2021 |
| State | IL |
| Description | The passenger rear sliding door will not open with the keyfob. You have to manually lock and unlock. When you hit the door button on the keyfob it will unlock the rest of the doors but not open the door. If the rest of the doors are unlocked and you grab the sliding door it will set off the alarm. If it is locked it will not unlock and open with the button on the roof until manually unlocked. |
| Category | Unknown Or Other |
| Date | Apr 15, 2021 |
| State | NJ |
| Description | Sliding door on passenger side will not lock... Brought vehicle to dealer and they diagnosed as locking mechanism is faulty and will cost 00 to repair... Vehicle has 52,524 miles |
| Category | Electrical System |
| Date | Mar 22, 2021 |
| State | HI |
| Description | Rear left sliding passenger door lock actuator stuck in the locked position. Will not unlock and door is unable to be opened. The rear left side passengers will be unable to get out in case of emergency. |
| Category | Visibility/wiper |
| Date | Mar 13, 2021 |
| State | AK |
| Description | Went to open back right window it made a loud shatter sound, freaked me out .. Luckily I was not driving. I was parked in my driveway. Dodge fcc did pay for dodge company to look at issue and give their view. I paid juneau glass to fix it for 384. 00 have not been reimbursed for that yet. |
| Category | Electrical System, Engine |
| Date | Mar 05, 2021 |
| State | AR |
| Description | Engine shutting off while driving on highway power steering very hard to streer and brakes are very hard to press then stopped very difficulty it restarted in transmission park position after 10min it happened 4 times a in week |
| Category | Engine |
| Date | Feb 19, 2021 |
| State | UT |
| Description | P0302 causing a cylinder 2 misfire. Seems like a very common problem for this van. Still under warranty. Happens when idling in drive in a drive through or stopped at a red light. Code keeps coming back. This needs to be a recal and hold chrysler accountable my van is only 2 years old. With 40k on it |
| Category | Air Bags, Service Brakes |
| Date | Feb 04, 2021 |
| State | CA |
| Description | Tl* the contact owns a 2019 dodge grand caravan. The contact stated that while driving approximately 60 mph, the contact attempted to apply to brakes however, the vehicle failed to stop. The contact crashed into the vehicle in front of her. The contact stated it felt as if the rear brakes were not functioning properly. The air bags did not deploy. The contact was able to drive the vehicle after the incident. A police report was not filed. The contact contacted tracy chrysler dodge jeep ram (3460 naglee rd, tracy, ca 95304, (209)820-1800) to schedule an appointment for diagnostic testing which was still pending. The manufacturer was made aware of the failure. The approximate failure mileage was 40,500.*dt*jb |
| Category | Seats |
| Date | Feb 02, 2021 |
| State | AR |
| Description | Tl* the contact owns a 2019 dodge grand caravan. The contact stated that the second-row seat fractured without warning while his son was seated in the seat. No injuries were sustained. The vehicle was taken to orr auto mall (3115 e. Main st, russellville, ar 72802, (479) 967-5575) where the second-row seat was inspected and it was determined that the seat frame seal needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and informed the contact that the vin was not under recall. The failure mileage was approximately 38,300. |
| Category | Wheels |
| Date | Feb 01, 2021 |
| State | UT |
| Description | I bought this car from dealer of tim dahle and I could not find the spare tire when I checked it. The salesman told me dodge grand caravan does not have spare tire. When I waiting for financial process to pay for it, I checked youtube and found the position of spare tire. So, I asked the salesman to help me checking if this care has spare tire or not. They did not inform me until I completed all process to purchase it. I was told that this car does not have spare tire and this trim (sxt) of grand caravan does not have spare tire. They said only the trim of gt have spare tire. However, that is not the truth and I have bought it before I know the defect of this car. I am not sure if dept. Of transportation is the correct place I file my complaint. But I think there are 2 things I should complain. First, I was not given the correct description of the car's potential risk without a spare tire. The salesman tried to hide the fact about the spare tire, though I asked them to check it for me. Second, all the reports the dealership shown to me did not include the issue of spare tire until I found it. However, the salesman still tried to hide this issue. They explain that the spare tire does not have use in most of time, but I believe it is very important in self-repairing of tire issues, especially in long-distance travelling. And of course, I told the salesman that I would travel from ut to nj in this march. But they still tried to deceive me to believe that this car should be without spare tire. I cannot provide any image because of the position to fix spare tire in grand caravan is very hidden. But they know that it did not have. |
| Category | Electrical System |
| Date | Jan 30, 2021 |
| State | AL |
| Description | Passenger side sliding door no longer locks without locking it by hand. My children can open the door while we are driving because it doesn't lock unless I reach over and lock it by hand. I have to unlocked it as well by hand to get the kids out. To use that door, I have to unlock the front door, reach back and unlock the door. |
| Category | Seat Belts, Unknown Or Other |
| Date | Jan 30, 2021 |
| State | AL |
| Description | Drivers seat belt buckle no longer buckles. It's broken and you can't use the seat belt. It locked and the safety feature thinks you are wearing it. Dodge said it's not covered under warranty or extended warranty purchased. 0 to replace seat belt buckle, drivers seat. Not safe to drive. Back heater blower turns on and off by itself. |
| Category | Electrical System |
| Date | Jan 21, 2021 |
| State | NC |
| Description | Fire started under dash in wires . Could have killed passengers. Only 700 miles outa warranty and dodge won't even call us back. |
| Category | Fuel/propulsion System, Seat Belts, Service Brakes |
| Date | Jan 19, 2021 |
| State | TX |
| Description | Passenger seat belt not operating smell of gas rear brakes not functioning |
| Category | Seats |
| Date | Jan 07, 2021 |
| State | TX |
| Description | I stepped out of the rental vehicle, 2019 dodge caravan, and lifted the lever of the right captain seat to let my child in the third row out. The chair snapped forward with tremendous amount of force. While I was pulling the lever with my left hand my right hand was placed on the seat back. The force pulled my hand in and up and pinched my finger in the hinge of the then folded head rest. My right pinkie was sliced and almost severed off. It required 4 stitches and could have a possible fracture. The vehicle was stationary at the time. |
| Category | Seats |
| Date | Dec 22, 2020 |
| State | IL |
| Description | Driver side heat does not work/told that lower bottom seat warmer grid needs to be replaced 5. 00 for parts, labor 5. 00 |
| Category | Latches/locks/linkages:doors:latch |
| Date | Dec 11, 2020 |
| State | MI |
| Description | Tl* the contact owns a 2019 dodge grand caravan. The contact noticed that the front driver's side door handle was fractured. The vehicle was taken to golling chrysler dodge jeep ram (2405 s. Telegraph rd, bloomfield twp, mi 48302) where it was diagnosed that the door handle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,452. |
| Category | Engine |
| Date | Dec 07, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2019 chrysler grand caravan. The contact stated that while driving the vehicle, the engine four cylinder misfire message was displayed on the instrument panel. The vehicle failed to properly accelerate. The vehicle was taken to an independent mechanic who replaced the spark plugs, coil pack and the transmission fluid was replaced. Metal debris was discovered in the engine oil pan. The failure recurred and the double intake cam, rocker arm and two lifters on the left bank of the engine were also replaced. The manufacturer and local dealer firkens chrysler jeep located at 2700 1st st, bradenton, fl 34208, were notified of the failure however, no assistance was offered. The failure mileage was 76,000. |
| Category | Electrical System |
| Date | Dec 04, 2020 |
| State | MS |
| Description | The passenger sliding door no longer locks. The locking mechanism is stuck in the unlock position. The vehicle cannot be secured 😫. Before the lock stopped working it made a buzzing sound a couple of times and stopped working. I just realized this when my daughter opened the door without me opening the driver's door first. It was stationary the first time then the second time it buzzed the van was jn motion on a city street. |
| Category | Visibility/wiper |
| Date | Nov 12, 2020 |
| State | MD |
| Description | Tl* the contact rented a 2019 dodge grand caravan from enterprise. The contact stated while driving 20 mph in the rain, there was an abnormal sound prior to the windshield wipers becoming inoperable. The contact stated no warning light was illuminated. The contact pulled over and parked at a nearby gas station. The contact called enterprise rental car and the vehicle was towed back to enterprise. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 8,320. The vin was not available. |
| Category | Electrical System |
| Date | Nov 05, 2020 |
| State | SC |
| Description | The child protection lock system no longer functions on my 2019 dodge grand caravan due to the sliding door lock actuator malfunctioning. We only discovered the problem by accident when my wife was able to open the passenger side sliding door before I unlocked the vehicle. While speaking with the manufacturer on 11/5/2020, I was told there was no recall being issued even though there are many instances of this problem occurring in similar vehicles. I am greatly concerned that parents are driving around thinking the child protection lock is active when a child can open the sliding door at any time, even while the vehicle is in motion. I cannot get a photo that shows this problem, so there is no documentation. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Nov 05, 2020 |
| State | TN |
| Description | 2019 dodge grand caravan. 3. 6 pentastar engine. 60k miles. For over a year it has rough idle and engine vibration at hwy speed. Misfire on cylinder #2 does not go away. Always returns. Have replaced coils, plugs twice and injectors. #2 cylinder misfire still throws engine light. Went to and called dodge dealer several times about problem. They claim there are no known issues, problems or recalls. They keep trying to tell me it's bad fuel and I should use higher grade fuel. I've done that as well and the misfire on #2 cylinder is always there. The vibration gets so bad sometimes the entire vehicle shakes like your sitting in a massage chair. My wife refuses to drive it anymore and I'm really frustrated that dodge refuses to acknowledge there is a defect on this engine that is causing this and should be covered by them. It's only a year old and should not be having this problem. |
| Category | Electrical System |
| Date | Oct 30, 2020 |
| State | MN |
| Description | Passenger side power sliding rear door,latches,but will not lock. Door. Used key fob to lock doors when going into a store to shop. All the doors locked, but the one . Mentioned.. Vechicle was parked at the time. Other than not being able to secure the vehicle,I worry that a child could open this door when moving,since this door will not lock. |
| Category | Structure:body |
| Date | Sep 18, 2020 |
| State | GA |
| Description | This vehicle had damage to the driver side sliding door which led me to believe that the door was off track and not working properly. This is not the first vehicle that I've had with this company that has not been rolled worthy. |
| Category | Electrical System, Service Brakes |
| Date | Aug 27, 2020 |
| State | VA |
| Description | Second time my van has lost electrical and brakes. Today I was in the drive thru, curving around the building to the left, slight hill at turn. Again, gas gauge goes to empty, this time half of the dashboard is on, no brakes. Was able to turn van off and restart. Towed again to the dealership. This is a major safety malfunction and life threatening! |
| Category | Electrical System, Latches/locks/linkages:doors:latch |
| Date | Aug 07, 2020 |
| State | OK |
| Description | Tl* the contact owns a 2019 dodge grand caravan. The contact stated that the vehicle's passenger's side sliding door locked and failed to unlock. The contact stated they were unable to unlock the door. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 27,000. |
| Category | Electrical System, Service Brakes |
| Date | Aug 01, 2020 |
| State | VA |
| Description | 7/21/2020 - driving through a left turn on a main road and lost all electric- steering, brakes, dashboard. Coasted to the left turn lane. Applied pressure to brakes, but was still rolling. Had to throw it into park to stop an accident from happening. Turned van off and restarted van. Drove to the gas station across the street and had it towed. I had five children in my van, this major safety malfunction could have killed all of us. Dealership had the van for 10 days and claimed one possibility was winter gas still available at gas stations combined with warm weather. Offered no solution other than to pick up my van. I have had this happen to my other dodge grand caravan multiple times until I finally felt like I couldn't chance my life anymore and turned it in. This is a well known, documented dodge issue!! The service agent ignored my requests to look into it. No code shows for this issue and it didn't happen during their drive, so there is nothing they can do. They are selling death traps. Additionally, when I pump gas and my tank is already over a half of tank, the sensor reads full and the handle clicks off. |
| Category | Air Bags |
| Date | Jul 30, 2020 |
| State | DC |
| Description | I was involved on a accident on july 6, 2020 as I was crossing the interstation I was struck by another minivan on the driver side near frontal area. The impact of the accident had totaled my van as well as the other van. But my airbags near deployed I hit my head on the side of the door, I hurt my neck and my back pretty bad. I have a knot on my pelvis bone that hurt very bad, I have bruising on my legs as well as the knot that's on my pelvis bone.*dt*jb*dt*jb |
| Category | Power Train |
| Date | Jul 21, 2020 |
| State | MI |
| Description | Tl* the contact owns a 2019 dodge grand caravan. The contact stated that while driving, the rpm revved up and exceeded 5,000 rpm. The failure recurred while accelerating with the economy light displayed on the instrument panel. The vehicle was taken to feldman chrysler dodge jeep located at 23940 allen rd, woodhaven, 48183 however, the mechanic was unable to provide a cause for the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 5,895. |
| Category | Fuel System, Gasoline, Power Train |
| Date | Apr 15, 2020 |
| State | OK |
| Description | During the course of driving van skips/slips then will start decreasing speed but then will pick back up. This happens on city streets or highways it does not matter. Started in july to present. *tr |
| Category | Seats |
| Date | Jan 31, 2020 |
| State | MS |
| Description | Tl* the contact owns a 2019 dodge grand caravan. The contact stated that the vehicle was taken to be serviced under nhtsa campaign number: 19v759000 (seats) but the dealer (315 goodman rd e, southaven, ms 38671) was unable to complete the recall remedy. The manufacturer was notified of the issue. The contact has not experienced a failure. V |
| Category | Service Brakes, Unknown Or Other, Vehicle Speed Control |
| Date | Jan 22, 2020 |
| State | FL |
| Description | I had an accident yesterday when trying to park the car accelerated to the point that I hit a garage door damaging the car inside, all while my foot was on the brake pedal pressing very hard. When I put the car in reverse while my foot was on the brake the car shoot back at tremendous speed, it would not stoped regardless of my foot pressing on the brake as far as the brake goes. I hit a car parked on the street with such force that pushed it on top of the sidewalk causing extensive damage. I,was,,traveling up 38th street in union city and in the process of parking a my friend's driveway, turning from the street while applying the brakes lightly. I believe the problem is on the accelerator, it acceleratedm on its own when I attempted to stop. The car is right now at a shop, they will run a diagnostic and send an estimate of the body damage. I have contacted my insurance company for them to have the car mechanical functions. Probably a broken axel on the rear wheels. |
| Category | Power Train |
| Date | Dec 20, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 dodge grand caravan. While driving 20 mph, the vehicle began to hesitate and the contact heard an abnormal noise. Also, when depressing the accelerator pedal, the vehicle failed to accelerate. There were no warning indicators illuminated. The vehicle was taken to napleton clermont chrysler jeep dodge ram (located at 15859 fl-50, clermont, fl 34711, (888) 359-4237) where it was diagnosed with needing a new transmission and both cylinder heads needed to be replaced. The vehicle was repaired, but the failures continued. The vehicle was taken back to the dealer multiple times and the transmission was replaced two additional times, but the failures recurred. The dealer stated that they were unable to duplicate the failure during the last visits. The manufacturer was notified of the failures. The failure mileage was 10,716. *dt*jb |
| Category | Seats |
| Date | Sep 06, 2019 |
| State | MO |
| Description | We rented this caravan while on vacation in destin. On our way to return it, this past monday, I was sitting on the driver side second row seat. I wanted to recline my seat a bit ,so I reached my left hand down to pull the lever at the bottom door side of the seat. Instead of that being where a recliing lever would normally be, it was the lever for flipping the entire seat up and snapping down the headrest. It forced me into a forward folded position with great force, then the headrest snapped down on my neck. I was diagnosed with extreme whiplash and torn muscles. Im having migraines due to the injury and pain in my head, neck, shoulders and back. My concern is that if a child would have done the same thing it may have seriously injured them or even killed them. This is a very bad design and needs to be reconfigured. |
| Category | Seats |
| Date | Jul 23, 2019 |
| State | IL |
| Description | The car was parked in the driveway. I was sitting on the driver side middle seat, not sitting back, as the seat was reclined too far for me to sit with my back against the back of the seat. When I was trying to bring the seat back forward from the leaned back position, the head rest came down and slammed into my neck it's as if the mechanism thought the seat were going to be stowed into the floor. I have been suffering from a massive headache since this happened. I will be going to my doctor when I return home, to see if there is any serious injury. There was nothing conclusive in the diagnosis. This needs to be addressed, as it could cause severe injury. |
| Category | Service Brakes |
| Date | Jul 10, 2019 |
| State | MD |
| Description | While traveling around 30mph, brakes were applied in a "panic stop" fashion - fast hard depression. The road was straight, clean and dry. Visibility was excellent and the view was clear for about a half mile. When the brakes were applied it felt as though the abs system interfered with braking, causing no actual force to be applied to the brakes. No deceleration was felt by the driver, or any of the other two passengers. Although the brake pedal was fully depressed, the van continued at a speed of about 35mph for an additional 70-80 feet without slowing, and was stopped only by the vehicle it eventually struck. Distinctive injuries on the driver's leg created by the debris of the dash panel also reflect that the leg and foot were aligned with the brake pedal and not "elsewhere". Although this model has a safety recall regarding "surface coating" affecting the braking ability, this vin was not implicated. Also, this incident did not appear to involve "reduced" braking ability. There was no braking. Other causes are possible, but the best way to describe the behavior of the braking system behaved would be to describe it as though the abs had disengaged all braking abilities so that the pedal had some feedback to the driver, but no discernible effect on slowing the vehicle. It was as though the abs somehow turned the brakes off. Consumer stated this was a rental vehicle. My understanding is that the vehicle did not have any specific warranty service *and* that the warranty service was not indicated for this particular vin for the only 'braking issue' that seems to affect this make/model.*jb |
| Category | Seats |
| Date | Jul 09, 2019 |
| State | FL |
| Description | Tl* the contact rented a 2019 dodge grand caravan. The contact was seated in the rear of the vehicle behind the driver's seat. While attempting to adjust the seat, the headrest struck the back of the contact's neck. The contact stated that she was experiencing headaches due to the injury. Medical attention was not received. The contact informed avis car rental san francisco international airport (780 n mcdonnell rd, san francisco, ca 94128, (650) 877-6780) of the failure. The manufacturer was not notified of the failure. The cause of the failure was not determined. The vin was unknown. The failure mileage was 11. |
| Category | Unknown Or Other |
| Date | May 23, 2019 |
| State | WA |
| Description | The brake pedal more than 2 inches closer to the driver making it very likely to get your foot stuck under the brake pedal when moving your foot from accellerator pedal to brake pedal. Now you have to pull your leg back and up hitting the steering wheel in the process. Attached picture is with accellerator in idle position. |
| Category | Power Train |
| Date | Oct 10, 2018 |
| State | CA |
| Description | Tl* the contact rented a 2019 dodge grand caravan. The contact stated that the gear was in park. While the vehicle was idling, the contact stepped out of the vehicle. The vehicle shifted into reverse. As a result, the contact was struck by the front driver's door and dragged by the vehicle. The vehicle was stopped by an unknown person. The contact sustained leg, back, arm, and shoulder injuries that required medical attention. A police report was filed. The vehicle was taken to an independent mechanic where it was diagnosed that it was missing the lock between the park and reverse gate. The contact was advised to take the vehicle to a dodge dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.*dt the consumer stated the vehicle was taken to an independent mechanic who stated the lock between the parking and reverse gate was missing. The vehicle was returned to the rental company. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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