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Among the top choices for a full-size pickup, the 2020 Dodge RAM 1500 continues to be one of the main options. It was even rated as the “Best Truck Brand of 2020” by U.S. News & World Report. However, actual owners have something else to say. In fact, this truck suffers from defective air bags, a faulty electrical system, poor visibility, a malfunctioning engine, and structural issues that cause leaks that damage it’s interior.
Click on other model year to view more problems: 2018 2019 2021 2022
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NHTSA Complaints for the 2020 Dodge RAM 1500
| Complaint Category | Number of Complaints |
|---|---|
| Unknown Or Other | |
| Electrical System | |
| Engine | |
| Visibility/wiper | |
| Service Brakes | |
| Structure:body | |
| Power Train | |
| Steering | |
| Fuel/propulsion System | |
| Vehicle Speed Control |
Most Common Problems with the 2020 RAM 1500
Problems with the electrical system and engine of the 2020 RAM 1500 top the list of complaints on file with the National Highway Traffic Safety Administration (NHTSA). There are also numerous issues that relate to the structure of the truck, many of which relate to leaking water that wreaks havoc with its interior.
Airbags are also a problem, with three airbag-related recalls proving that the manufacturer is well aware of several issues that increase the risk of injury to drivers and passengers. Ironically, airbags are sometimes a victim of leaking water.
Problems with the Airbags
Air bags have become standard on all automobiles, even the cheapest on the road. By now, the system should be completely perfected, but it is not with the new RAM trucks.
One NHTSA complaint states, “Was traveling about 35 mph on a straight road, was hit by a vehicle who sped out of a side road. I was hit on the driver’s side front fender by the car, then I crashed head on into the fuel tanks of a semi truck. My truck hit the semi so hard it through my truck backwards more than a truck length. No air bags deployed.”
Further proving how defective these systems are, let’s look at two air bag-related recalls. NHTSA Campaign Number 20V374000 states that the trucks have a badly crimped diffuser in the side curtain air bag, which could inhibit inflation. Additionally, NHTSA Campaign Number 19V407000 affects nearly 300,000 vehicles and shows that the Occupant Restraint Controller flash memory might be incorrect, disabling the air bags and seat belt pretensioners. From every angle, this truck is failing occupants and putting them at risk. Yet, somehow it is the “Best Truck Brand?” Who did RAM pay off to get that honor?
Problems with the Electrical System
A faulty electrical system can ruin the drive completely, from a comfort standpoint to everyday capability. That’s precisely what is seen with the electrical system in the RAM.
One Edmunds review states, “I purchased a new Ram and the Navigation system doesn’t work. All the 12″ screen Ram truck navigation systems don’t work, and they don’t inform you before you purchase it, won’t take it back, and cannot fix it. Uconnect who makes the system admits it’s a known defect and there is no fix yet. I’ve been fighting this since July and the dealer, nor Chrysler will buy the truck back. Getting a good lawyer and going after everyone who lied, didn’t divulge the truth and won’t take the truck back.”
There is also an electrical system-related recall. NHTSA Campaign Number 20V191000 says that the rearview camera can have a lingering image that distracts the driver and actually increases the risk of accidents. This recall affects more than 300,000 vehicles. Maybe it should have won the award “Best Truck Brand” that has no ability to go in Reverse safely.
Here are some actual complaints logged with the NHTSA about the 2020 Dodge Ram 1500 Electrical Problems:
THE 2020 RAM 1500 EXPERIENCED WHILE DRIVING A “DATA BUS FAILURE”. THIS FAILURE CAUSED THE VEHICLE TO LOOSE POWER STEERING, BRAKES, RAMDOM INSTRUMENTATION DISPLAYS, WIPERS TO COME ON, HEADLIGHTS TO COME ON AND OFF. INTERMITTENT LOSS OF THROTTLE CONTROL. HAPPENED 4 SEPARATE TIME. HAD SHOP ON 3 OF THE 4 TIMES INDICATE A BAD BATTERY, ASB MODULES AND PCM MODULE. CURRENTLY THEY ARE TRYING TO IDENTIFY A BAD TRANSMISSION CONTROL MODULE AS THE PROBLEM. TOTAL MILE 530 AND ONLY HAD THE VEHICLE FOR 50 DAYS. HAD TO BE TOWED TWICE TO THE SHOP AND THE OTHER TWO TIME IT HAPPENED WITH IN A MILE OF THE DEALER. IT SPEND ABOUT 20 DAYS IN THE SHOP ALREADY.
Problems with the Structure & Water Leaks
Water leaks are nothing new for RAM 1500 trucks. The alarming issue is that they recur with every new model. Our post about the 2019 RAM 1500 and water leaks will give you some background.
The manufacturer’s communications on file with the NHTSA about the 2020 RAM 1500 also speak volumes. There are at least 10 of these, all of which include technical service bulletins (TSBs) instructing RAM/Dodge dealers what to do to inspect, repair, or replace affected components.
It’s important to note that it is mandatory for manufacturers to supply copies of all communications to the NHTSA. So, it’s easy for us to keep track.
The first of these manufacturer’s documents was issued on March 16, 2020, and the most recent, on March 4, 2022, more than two years later. Clearly there is a major problem. Also, the water is going everywhere. The titles of manufacturer’s documents speak for themselves:
- Water Leak Carpet Wet At Front And Or Rear Seats (twice)
- Water Leak Rear Of Cab Rear Seat Or Headliner (twice)
- Water Leaks At Sliding Backlite
- Water Leak At A Pillar Onto Floor
- Water Leak On Sliding Rear Window Or Back Of Cab
- Water Leak At Headliner Near Driver Microphone
- Water is leaking into cab through the third brake light CHMSL (twice)
Similarly, owners of these trucks report water leaking in from various places and causing widespread damage. So, let’s have a look at a few of the complaints made to the NHTSA.
What NHTSA Complaints Say About Water Leaks
“Potential ‘Black Mold’ health exposure due to faulty construction/design/product allowing water to leak into the cab soaking and staining headliner, seats and rugs. The water is absorbed into the insulation and fabrics. Research has confirmed this issue has been reported for more than 15 years.”
“Rear windshield surround cracked. Water is entering (my) vehicle. Concerned about excessive moisture in and around airbags.”
An owner whose warranty has expired tried to claim insurance. But the insurance company blames the manufacturer. “Rear window crack – leaks water into the floor and damages the auto receiver. The vehicle will not start and keys are not operational. Insurance company will not cover and warranties will not cover damages. Insurance company believes it is a design safety issue and needs to be looked into since there are ample complaints on the internet.”
Problems with Visibility
Where visibility is concerned, drivers need to be able to see from every angle behind the steering wheel. But this is just another source of complaint.
One NHTSA review says, “My brand new 2020 Ram 1500 Laramie Sport is equipped with tilting down driver/passenger side mirrors when in Reverse. The problem is when they tilt down, they tilt down so far that it is out of my view. I utilize this feature for backing into my garage, on side on my boat, where space is very limited. I actually have inches on both sides of the truck. After spending big money on my new Ram 1500 2020 Laramie Sport, I expect all of its features to perform as described, and expected. After talking with the salesman who sold me the truck, he explained this is a known problem in the Ram community on these new 2020 vehicles. Knowing this, it frustrates me even more that I was never informed of this information prior to making the purchase. This problem should be fixed immediately.”
Aside from this concern, there is also trouble with the windshield wipers. NHTSA Campaign Number 20V208000 says that more than 400,000 vehicles could have windshield wiper arms that loosen on their own, causing the equipment to stop working. If this happens when it is raining, drivers are in real trouble. Maybe if owners just don’t back up and don’t travel in inclement weather, this could be the Best Truck Brand after all.
Problems with the Engine
Above all, a high-quality full-size truck needs to have a powerful engine. While one would think that the “Best Truck Brand” would also have an exceptional motor, that simply isn’t the case.
Read this Edmunds review for more information. “There are many things about the RAM 1500 Hemi that I like, however all of that is over shadowed by the fact that this engine has major problems with exhaust manifold bolts breaking. I was told it has to do with towing by the dealer and even RAM. We bought it to tow a small horse trailer and one horse, about half of the weight of the advertised towing capacity. I am now on my 3rd, yes third set of broken exhaust manifold bolts. First 2 were covered under warranty, now I have to pocket. RAM offered to pay half of the cost and told me this is a one time only offer, do not contact them if it happens again. They know there is an issue with these engines. I was told by the dealer the kit to fix it would take care of the problem, well it keeps happening. I would highly advise to look elsewhere or go for the diesel if you plan on hauling anything other than some 2×4’s and mulch in the Hemi.”
Among these concerns, Service Bulletin #08-033-20 also calls out trouble starting the engine. Apparently, the ground wire to the engine block can fail, which can lead to this intermittent problem. What part of this truck actually works the way it was designed? At this point, the Little Tikes truck might deserve better ratings.
Here are some actual complaints logged with the NHTSA about the 2020 Dodge Ram 1500 Engine Problems:
THROTTLE RESPONSE OR ACCELERATION LAG AFTER LETTING OFF THE GAS TO CHANGE LANES OR SLOWING FOR CORNERS ETC. HAS HAPPENED AT END OF EXIT OFF THE INTERSTATE AFTER STOPPING AT STOP SIGN, THEN PROCEEDING TO MAKE A RIGHT TURN INTO THE LANE. UPON PRESSING GAS TRUCK SEEMS TO “COAST” OR WAIT A FEW SECONDS BEFORE REALIZING IT’S GETTING GAS THEN WILL SUDDENLY ACCELERATE. YOU HAVE TO WAIT AND NOT GIVE IT GAS FOR A FEW SECONDS FOR IT TO CATCH UP. THIS CAUSES A PROBLEM WHEN CHANGING LANES IN TOWN IN TRAFFIC. APPEARS TO HAPPEN MAINLY AT SLOWER SPEEDS. SUCH LAG COULD CAUSE YOU TO GET REAR ENDED A LOT CAN HAPPEN IN 3 TO 5 SECONDS. HAVE HAD VEHICLE TO SHOP, INSPECTED AND NO SIGNS OF ANYTHING WRONG UPON TESTING. HAS HAPPENED AGAIN, WILL TAKE TO SHOP AGAIN. THIS HAS HAPPENED 5 OR 6 TIMES NOW IN LESS THAN 30 DAYS OF OWNERSHIP. TRUCK NOW HAS 1078 MILES ON IT. *TR
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Complaint Data
| Category | Air Bags |
| Date | Mar 21, 2023 |
| State | OK |
| Description | The contact owns a 2020 ram 1500. The contact stated while driving approximately 25-30 mph, another vehicle ran a stop sign and crashed into her vehicle head-on. The vehicle then struck a pole. The contact stated that the air bags failed to deploy after the initial crash or after striking the pole. The contact sustained injuries to her ribs, head, left leg, lower back, pelvic bone, and sustained a concussion. Medical assistance was provided. The contact was unaware of any other injuries. A police report was filed. The vehicle was towed to the tow lot and was not diagnosed, inspected, or repaired. The contact was unaware if the vehicle had been deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 71,738. |
| Category | Engine, Steering |
| Date | Mar 15, 2023 |
| State | NV |
| Description | November of 2022 I took my truck to the lithium dealership in reno nv for an exhaust leak they reported back to me that they replaced the manifold passenger side. Two weeks later exhaust leak returned they informed me that it was a lifter tick and there was no exhaust leak this was at 51,000 miles. The problem got worse I took it back to them twice with both times I'm telling me it was a lifter tick, but I could smell exhaust in the cab of the vehicle. Now that the truck is out of warranty it's 61,000 miles the exhaust leak got so bad I took it to a different dealership where they have found both exhaust manifolds were leaking and now that it's out of warranty the extended warranty has taken over. But with that said now I am without a car because the extended warranty does not cover loaner cars. The manifolds are both on national back order. The sad part about this is the lithium dealership said they replaced the exhaust manifold and they did not according to the carson dodge dealership the manifolds were never changed. Apparently this is a known problem with these vehicles and the parts are on national back order. I just find it very disgusting that a dealership would kick the can down the road just so they didn't have to replace the exhaust manifolds or give me a rental car while my truck was sitting there so now I have my truck in the dealership with no eta on when I'll get it back I'm having to rent a car on my own and still make a truck payments. Don't know if this is a common practice with ram/chrysler but this is a despicable way to do business. The second problem is the power steering assist stops working while I'm driving that is also at the dealership waiting for parts that are on national back order. |
| Category | Engine, Fuel System, Gasoline |
| Date | Mar 14, 2023 |
| State | VA |
| Description | The contact owns a 2020 ram 1500. The contact received notification of nhtsa campaign number: 22v767000 (fuel system, gasoline, engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Structure:frame And Members |
| Date | Mar 14, 2023 |
| State | VA |
| Description | The contact owns a 2020 ram 1500. The contact stated while cleaning the vehicle, he noticed that there was a hole in the truck bed of the vehicle. The vehicle was taken to the dealer and the dealer stated that the bed needed to be replaced due to improper welds. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 37,000. |
| Category | Unknown Or Other |
| Date | Mar 07, 2023 |
| State | IL |
| Description | First intermittent ticking from engine. Then sudden loud exhaust noise at 15,000 miles. Hemi engine known to have rusted bolts/cracked manifolds in past. Recall? |
| Category | Visibility/wiper |
| Date | Mar 06, 2023 |
| State | HI |
| Description | Both driver/passenger side adjustable sun visors broke while driving the vehicle, causing the visor to smack me in the face, and almost veering into another street lane without intention to do so. Now that they are both broken, it is ineffective to use in order to block the sun from blinding the driver while operating the vehicle. This presents a very unsafe driving condition, as they are constantly dropping from the fastening arm. Before I attempt to purchase new replacements, I feel this should be replaced at cost by the manufacturer cause there is intricate wiring inside the arms which have detached from the fastener. My vehicle isn't even three years of age and the sun visors are not handled rigorously outside of normal operation handling. See photos provided. |
| Category | Fuel/propulsion System |
| Date | Mar 02, 2023 |
| State | MA |
| Description | The last 3 times I tried to fill my fuel tank the fuel would trickle in to the tank and the pump would shut off. The last time when the tank was finally full, after 10 plus minutes of fueling, the pump did not shut off and gas splashed back at me. It is not the pump because the fill ups were at different gas stations. There has been a service tech bulletin but when I contact ram they gave me the impression that I would be responsible for the cost of the repairs. This problem is well documented online, numerous complaints, and I feel it is a tremendous safety issue. I have an open case with fca and we will see how that goes. |
| Category | Suspension |
| Date | Mar 02, 2023 |
| State | ND |
| Description | The contact owns a 2020 ram 1500. The contact stated that after parking the vehicle, the air ride suspension system malfunctioned, causing the frame of the vehicle to be lowered. The contact stated that the failure sometimes occurred on one suspension, and at other times on all the four suspensions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. After retrieving the vehicle, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 300. |
| Category | Engine, Fuel System, Gasoline:fuel Injection System |
| Date | Feb 24, 2023 |
| State | CA |
| Description | The contact owns a 2020 ram 1500. The contact stated that the vehicle was taken to be serviced by an independent mechanic, and the mechanic noticed an abnormal sound coming from the fuel injectors. Additionally, the contact stated that the vehicle was consuming an excessive amount of gasoline in a short period of time. The vehicle was not diagnosed nor repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000. |
| Category | Engine, Power Train |
| Date | Feb 19, 2023 |
| State | DE |
| Description | This occurred twice under normal operating conditions. Started to proceed when light turned green rpms went to 6000 and the gas pedal became mush no power, had to put truck back in neutral and then drive. That fixed the problem. This also occurred why driving on highway at 70mph,applied gas and the rpms went to 6000 pedal became mush basically lost power then put in neutral then drive again and the problem was fixed. |
| Category | Unknown Or Other |
| Date | Feb 17, 2023 |
| State | OH |
| Description | I have a 2020 ram rebel. The back window has three leaks with the one in the center being the worst. It is ruining my back seat from the water coming in whenever it rains. It appears all three leaks are coming from the top of the window. |
| Category | Electrical System, Structure:body, Visibility/wiper |
| Date | Feb 15, 2023 |
| State | AZ |
| Description | Rear window and 3rd brake light leaking multiple times. Rear window replaced multiple times. Rear window leaked this time causing an electrical short draining my battery and cause certain electronic parts of the truck not to work properly. Cracks it rear window are extremely prevalent on this vehicle and it is a known issue yet there hasn't been permanent adequate fix by the manufacturer and isn't covered once warranty runs out. The problem is a composite frame to the window that is going to crack no matter what due to temperature changes and flex in the body of the vehicle. |
| Category | Visibility:windshield |
| Date | Feb 14, 2023 |
| State | GA |
| Description | The contact owns a 2020 ram 1500. The contact stated that upon entering the vehicle, he noticed that the interior of the vehicle was wet. The contact then stated that he noticed that the rear windshield was cracked, and water was leaking through the crack. The vehicle was taken to j auto ranch where it was diagnosed that the windshield plastic seal had cracked from the inside and the windshield needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the vin was not included in a recall. The contact was advised to call the nhtsa hotline. The failure mileage was 63,619. |
| Category | Electrical System, Visibility/wiper |
| Date | Feb 08, 2023 |
| State | NC |
| Description | 2020 ram 1500 with etorque. Truck 12v battery goes dead every 2-3 days. This was caused by a leak in the rear window allowing water to gather behind the rear seat resulting multiple issues including loss of control of navigation system, heater and radio. Dealer states water caused electrical shorts in canbus resulting in multiple system failures. |
| Category | Fuel/propulsion System |
| Date | Feb 04, 2023 |
| State | CA |
| Description | I was made aware of this recall in october via mail, and since then have tried to make contact with the dealership. I purchased from carmax and bought the maxcare warranty, but seeing as this is a recall I took the vehicle to ram after receiving the recall notice. I told them how this is a serious recall and the fact that there is no remedy was unsafe for me to continue driving. They assured me that ram was working on it. They offered me the option of purchasing my truck for less than I owed on it and to roll over the remaining balance into a new loan. I declined. On february 3, 2023 I was driving and my vehicle jolted and shut off. Upon starting it up again my check engine light came on. I drove half a mile to a big o tires shop to run the code. On a solis ultra reader it ran 088 - high pressure in fuel rail. So I took the vehicle straight to the ram dealership where they offered me the same resolution as last time. I declined and went to carmax and stated that I am paying for a vehicle that I now cannot drive due to safety and since I have maxcare that I should be entitled to another vehicle of equitable value since there is currently no remedy. I was told to go back to ram and talk to manufacturer. I spoke with ram care and opened a claim and was advised that a remedy is expected in quarter 2 of 2023. After several calls to many different case managers, I was advised that I would have to get a rental out of my own pocket and would hopefully get reimbursed, and that I would have to wait after the weekend to hear anything else. The service rep told me that since there is no remedy currently, the best they can do is look at it and if there are no issues to put the fuel pump back in. This is an unsafe vehicle, and I refuse to continue paying for something that does not work due to the manufacturers fault, nor am I willing to rollover another vehicle loan payment since they are not open to equitable trades. |
| Category | Unknown Or Other |
| Date | Feb 01, 2023 |
| State | IL |
| Description | While driving down the interstate, the sunroof spontaneously shattered. I was not under a bridge or a tunnel so nothing fell onto the sunroof. It just shattered out of no where. |
| Category | Visibility/wiper |
| Date | Jan 21, 2023 |
| State | TX |
| Description | The visor on the driver's side has had a complete fail which causes the visor to fall down and block the driver's vision. This is a significant safety hazard as it blocks the driver's view and it takes two hands to push the visor back up so that it is not blocking the driver's view. The same thing happened to the passenger side less than a year ago and the dealer had no problem replacing it. For some reason they won't honor fixing the driver side. Even though it is widely known that this is an issue with ram trucks. The dealer has inspected the vehicle and determined the part is broken but extended warranty told the dealer that I needed to pay for it myself. I don't have an extra 0 to spend on a visor that was made inadequately in the first place. Internet reports suggests this is a widespread problem with the dodge ram. Having a malfunctioning component that causes the visor to block the driver's view poses a significant risk that a driver could be in an accident because he or she cannot see the road ahead and cannot clear the field of view without taking both hands off the steering wheel. This is an ongoing risk for dodge vehicles so long as dodge does not produce adequate parts to repair the malfunctioning piece |
| Category | Electrical System, Engine |
| Date | Jan 20, 2023 |
| State | OR |
| Description | I was driving my car west on sunnyside ave just before se 132nd ave at approximately 40 mph. My truck then abruptly turned off and I lost all power. I coasted safely into the left turn lane and kept the brake on. The truck was completely unresponsive to restarting and there was no function of the start button. There was power in the battery but the engine and dash computer were non functioning. The truck needed to be towed to the dealership where it is located currently at ron tonkin dodge/ram/keep service center at 16800 se mcloughlin blvd, milwaukie, or 97267. Currently no diagnosis as of 1136 on friday january 20th. |
| Category | Structure:body, Unknown Or Other |
| Date | Jan 13, 2023 |
| State | CA |
| Description | Water leaking from rear window which will affect electronics and airbags. Found cracks to window frame and wet interior. Contacted ram 800 number and open case which was denied told would have to pay for myself. Manufacture knows about faulty window's and continue to install which they want 00. 00. Buying a k truck you would think ram would step up and start fixing these. Just noticed after last rain. |
| Category | Unknown Or Other |
| Date | Jan 11, 2023 |
| State | NJ |
| Description | Rear window had cracked frame due to defect allowed water to enter vehicle during storms running down and blocking vision out back window vision. The water would freeze since defroster malfunctioned from water intrusion hampering visibility. Additionally, resulting water damage to interior and possibly electrical / airbags in ceiling next to frame exposed to water intrusion. Dealer indicated this is consistent problem with all ram 2020 pickup trucks and older. |
| Category | Air Bags, Seats, Structure:body |
| Date | Jan 09, 2023 |
| State | TN |
| Description | My 2020 dodge ram 1500 has water intrusion due to a manufacturer defect in the back window area. There are 2 cracks on either side of the window and and water pours in soaking the carpet and back seats. The water has also effected the back curtain airbags. |
| Category | Engine |
| Date | Jan 03, 2023 |
| State | PA |
| Description | I was making a right turn after being stopped at a light and made it approximately 100 feet before the vehicle just shut off. I was able to steer to the side of the street, stop, and restart the vehicle. I didn't hear or see anything abnormal but it all happened so far. The dealer is looking at it now (in the next 5-7 days). This is a real safety concern. |
| Category | Fuel/propulsion System |
| Date | Dec 27, 2022 |
| State | TN |
| Description | While filling up with gas the gas pump will cut off after pumping a small amount. I reposition the pump into the neck of the gas tank and try to pump more gas. The same problem occurs. You can only pump 25 to 50 cents of gas at a time. I called the dealer today after researching on line to see if there was a recall. They told me to bring it in, they would get to it in a few weeks. I researched to find there is not a recall on my truck for this problem but other 1500. My truck is having the same issue. I will update this case once its diagnosed by the dealer. |
| Category | Structure:body |
| Date | Dec 21, 2022 |
| State | TX |
| Description | Tailgate sensor indicates that tailgate is open, when it is closed. This happens repeatedly, even after dealer repairs or adjustments. Bed-lighting remains on during this period. |
| Category | Power Train |
| Date | Dec 20, 2022 |
| State | WI |
| Description | After driving in a few inches of wet snow for about 20 minutes enough snow built up around the transmission that when I went to shift it into park it failed to do so. The dash displayed that there was an error with the transmission and it was unable to determine what gear I was in. The truck was not able to fully turn off and was stuck in accessory mode as a result. After changing gears multiple times with no luck I was finally able to shift it to drive and get moving again. I then proceeded to get it scheduled by the local dealership in my area to see if they could figure out what the problem was. After inspecting it they informed me that there was snow buildup on my transmission that caused the park/neutral switch to get stuck/not work. They removed the snow and said that everything was operating normally, but informed me that it was a self-inflicted issue and not a fault of the design or manufacturer. The issue has been temporally resolved by removing the snow, but there seemed to be no permeant fix for the issue. |
| Category | Engine |
| Date | Dec 15, 2022 |
| State | MD |
| Description | The contact owns a 2020 ram 1500. The contact stated while driving 55 mph, the engine seized. The contact stated the message “parking brake not engage†and the push to start warning light was illuminated. The contact was able to park on the side of the road and fully turn off the vehicle. The contact stated after waiting for a while, the vehicle was restarted but was unable to be turned off. The contact stated the vehicle continued to experience the vehicle. The vehicle was not drivable. The contact took the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000. |
| Category | Engine |
| Date | Dec 14, 2022 |
| State | FL |
| Description | 5. 7 v8 right rear exhaust manifold leaks exhaust gases due to broken manifold bolts. Weight of the exhaust header appears to fracture the header bolts causing the leak. Seems to be a common issue for the vehicle. |
| Category | Electrical System |
| Date | Dec 13, 2022 |
| State | OR |
| Description | While I was driving my vehicle just completely shutdown. I lost power steering and had to pull over to the side of the road. I pressed the start button and nothing happened. I continued to try pressing it and it finally started back up, and I drove home. A couple days later I tried starting it and it wouldn't start. Finally it started and I drove it about 100 miles. I got in it the following day and it won't start again. I'm concerned that the vehicle could shutdown on me again while driving. |
| Category | Power Train |
| Date | Dec 07, 2022 |
| State | NE |
| Description | The contact owns a 2020 ram 1500. The contact stated that while the vehicle was parked and idling, the vehicle inadvertently rolled forward without warning. The vehicle rolled forward and pinned his brother to the front driver's side box located at the opening of the garage door. Medical attention was required. The contact's brother was later declared deceased. A police report was filed. The vehicle was towed to an impound lot. The vehicle was not diagnosed or repaired. The manufacturer nor the dealer was notified of the failure. The failure mileage was approximately 20,000. Manufacturer safety recall issued nhtsa #22v-904 recall #zb8 2019 - 2022 d truck tailgate latch alignment status: remedy available |
| Category | Structure:body |
| Date | Dec 06, 2022 |
| State | SC |
| Description | Discovered a wet carpet under rubber floor mats with no water visible on the surface of the vehicle. Sent to dealer to discover cause of leak. Turns out the body under the driver-side fender has a gaping hole where weld failed. Structural damage visible. Water was getting through this hole and causing water damage. Manufacture defect likely |
| Category | Unknown Or Other |
| Date | Nov 30, 2022 |
| State | MD |
| Description | I have a 2020 ram1500 laramie and I developed a rear window leak. I am not sure if it was from the break light or the actual window. I did take it to the dealer and it was fixed with a 1 year warranty from the company that repaired it. However, I do not believe this is sufficient. The truck will be 3 years old in one year as I brought it aug 2022 and if this happens again in the next 5 years, I believe it should be covered from the manufacture as this has happened to many vehicles from what I can see on the forums. I believe this should be a recall that ram is responsible for covering for the life of the vehicle. |
| Category | Fuel System, Gasoline |
| Date | Nov 23, 2022 |
| State | TX |
| Description | The contact owns a 2020 ram 1500. The contact stated that while refueling, the fuel nozzle would constantly shutoff and fuel would leak out of the fuel neck spilling down the side of the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet notified of the failure. The failure mileage was 33,000. |
| Category | Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap |
| Date | Nov 21, 2022 |
| State | IL |
| Description | The contact owns a 2020 ram 1500. The contact stated that while refueling, the fuel nozzle constantly shut off and fuel would leak out of the fuel filler neck, spilling down the side of the vehicle and splashing onto the contact. The vehicle was taken to the local dealer who replaced a filter, but the failure persisted. No further information was available. The manufacturer was notified of the failure. The failure mileage was 5,000. |
| Category | Engine, Fuel System, Gasoline |
| Date | Nov 16, 2022 |
| State | FL |
| Description | The contact owns a 2020 ram 1500. The contact received notification of nhtsa campaign number: 22v767000 (fuel system, gasoline, engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine, Fuel/propulsion System, Unknown Or Other |
| Date | Nov 15, 2022 |
| State | CO |
| Description | When accelerating from a stop the truck loses power and fails to respond. The engine is working but the transmission fails to engage and the truck just coasts until all-of-a-sudden it jerks back into motion. The vehicle will also lunge forward when coming to a stop as if the transmission catches and decides to accelerate momentarily. This is a serious safety issue when pulling out into traffic and has almost caused me to be involved in two accidents. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Nov 15, 2022 |
| State | CO |
| Description | The passenger side visor constantly disengages from the ceiling and falls down blocking the view of the driver. The issue requires taking both hands and shoving the visor back into the ceiling. This happened so often that now the visor won't engage back into the ceiling and the wiring for the mirror light has also broken. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Nov 07, 2022 |
| State | MD |
| Description | Air is blowing out of defrost on all settings. This is a safety hazard in the summer as when it is high humidity outside and the a/c is set to blow out of front facing vents only the air still blows out of defrost and causes the window to fog up and obstructs the view out of the front window. Also during the winter when defrost only made is set the same amount of air is now blowing out at my feet. The main safety concern is during the summer for the obstructed view out of the front window. Had this looked at during routine service and dealership said this is a known issue and they have no way to fix it at this time from ram. |
| Category | Unknown Or Other |
| Date | Nov 03, 2022 |
| State | WA |
| Description | Driving on a two lane highway at speed. The truck shut off, all controlls turned off and park brake applied. The vehicle to the rear nearly rear ended my truck. I swerved onto a side street to get out of traffic, barley missing a power pole. Had vehicle towed to dodge dealer and they are repeatedly stating there is nothing wrong with my vehicle. They are also refusing to pursue the matter any further. |
| Category | Unknown Or Other |
| Date | Oct 31, 2022 |
| State | MO |
| Description | Tailgate issue: I own a 2020 ram 1500 laramie and at mileage 22,700, while driving down the highway pulling a 30ft travel trailer, the tailgate of my truck opened up without any warning. The tailgate hit the tongue jack on my camper damaging the tailgate and the tongue jack. If it wasn't for the camper jack keeping the tailgate from fully opening, all the contents in my truck bed could have fallen out of my truck onto the highway without me being aware, possibly causing an accident. I called the dealership and they said they were not aware of any recalls for that type of issue and had me bring it in. At that time the dealer fixed a shim recall that I had already had an appointment for, they took pictures of the damage and had me contact chrysler customer service. The vehicle and camper have not been repaired. I filed a claim with chrysler and I have an appointment on 11/3/22, with the chrysler representative to take pictures of my vehicle. On the nhtsb, I have noticed that this same issue has happened to similar vehicles. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Oct 29, 2022 |
| State | VA |
| Description | The visor on the driver's side has had a component fail which causes the visor to fall down and block the driver's vision. This is a significant safety hazard as it blocks the driver's view and it takes two hands to push the visor back up so that it is not blocking the driver's view. The dealer has inspected the vehicle and determined the part is not working properly and has agreed to a warranty repair. However, the part has not been available for four months. Internet reports suggests this is a widespread problem with the dodge ram. Having a malfunctioning component that causes the visor to block the driver's view poses a significant risk that a driver could be in an accident because he or she cannot see the road ahead and cannot clear the field of view without taking both hands off the steering wheel. This is an ongoing risk for dodge vehicles so long as dodge does not produce adequate parts to repair the malfunctioning piece. |
| Category | Electrical System |
| Date | Oct 28, 2022 |
| State | OK |
| Description | Constant problems with the 12†screen and radio since day 1. Lots of discussions online about all the problems with the screen locking up when searching for a siriusxm signal. This become a safety issue because I can't turn down or up volume for warnings or traffic data etc. I've gone to dealership multiple times and they've even replaced the radio without success. I've spends at least 60 hours over the course of 2 years taking to dozens of people at at least four different companies or groups. Depending on who you talk to you will get different information. This needs to be a forced recall because it is. It an isolated incident and is widespread. |
| Category | Engine And Engine Cooling |
| Date | Oct 28, 2022 |
| State | NH |
| Description | The contact owns a 2020 ram 1500. The contact stated that while her husband was driving at a slow speed, the vehicle lost motive power and stalled. The driver opened the door and the alarm engaged. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the rear electrical wiring harness was corroded, and water had entered the vehicle and damaged the unit. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 5,100. The vin was not available. |
| Category | Engine |
| Date | Oct 18, 2022 |
| State | MI |
| Description | The ram 1500 has a exhaust manifold leak, drives side. Loud noise at start up then quiets down after warming up. The repair parts are on a national backorder. I fear there is a possiblity of fire under the hood (25 years as a firefighter). The truck is parked waiting on a call from the dealer for parts. |
| Category | Back Over Prevention: Sensing System: Camera, Visibility/wiper |
| Date | Oct 05, 2022 |
| State | NJ |
| Description | The contact owns a 2020 ram 1500. The contact stated that while starting the vehicle, the passenger's side windshield wiper and the rearview camera were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000. |
| Category | Visibility/wiper |
| Date | Sep 30, 2022 |
| State | TX |
| Description | The visor swivel latch to the headliner malfunctioned (without warning) when attempting to move it to the side. This resulted in the visor immediately falling and dangling in front of my face with an inability to see the road. I almost crashed into another vehicle. Research on this issue shows it is a fairly common problem on this model vehicle. After removal of the visor, a fracture of the plastic swivel is clearly evident. I have the visor for inspection if you want to see it. Unfortunately, my vehicle is just over the warranty period at 40,800 miles. |
| Category | Engine |
| Date | Sep 27, 2022 |
| State | OR |
| Description | Took truck into dealer for 15,000 mile service. Dealer installed software update covered by recall notice. Truck was running like swiss watch when taken to dealer. Less than 200 miles after retaking possession and in the middle of nowhere, 2 plus miles north of tonopah nevada the engine quit leaving us stranded in 106 heat. Policeman took us back to tonopah after seeing us stranded. Truck taken by flatbed trailer next day to dealer in fernley, nevada. It has now been 10 weeks and dealer has not been able to identify problem and get truck engine operating. Ram customer service has spewed nothing but platitudes and refused to buy back truck or render assistance to hard working dealer that will fix engine. |
| Category | Unknown Or Other |
| Date | Sep 19, 2022 |
| State | VA |
| Description | Vehicle turns off while driving without any errors or warnings. Vehicle turned off more than 10 times during my commute home when slowing either to turn or coming to a complete stop at a light/stop sign. Vehicle turns completely off and then abruptly applied the parking brake and clunks into park. Vehicle turns off an multiple speeds. When scanning saw the following stored messages. U0159-00 lost communication with parking assist control module u045a-00 implausible data received from parking assist module there is no warning when it stops in order to allow for safely pulling off and the application of the parking brake and slamming into park is abrupt and jarring. No way to restart till vehicle is completely stopped in traffic and then have to shift back into drive. Had more than one vehicle approach quickly as vehicle stalled on a single lane road after a sharp turn with no place to pull off. Vehicle was purchased used with around 20k and have driven it for 4,000 miles trouble free. There appears to be lots of people with similar experiences and no known solution or recall for the 2020 model but there might be ones for the 2021 and 2022. No appointments available at local dealers, trying to get it in, but not safe to drive. |
| Category | Structure:body, Visibility/wiper |
| Date | Sep 12, 2022 |
| State | CA |
| Description | The sun visor both driver and passenger are defective. When driving any sudden bump in the road causes it to fall and impairs vision of the road. The sun visor is broken from the bracket which causes it to detach and fall from original place. When I spoke to dealer they informed me it was a common problem with dodge ram and jeep models . However, they said since there has been no recall they refuse to fix the visor issue. |
| Category | Visibility/wiper |
| Date | Sep 12, 2022 |
| State | CA |
| Description | Driver side sun visor connection point failure. The visor does not retract properly into the stowed position during driving, causing temporary moments of limited visibility. Use of the visor prior to failure was normal. The same failure actually occurred on the passenger side approximately 1 year prior. However, that was more of an inconvenience than safety issue. A local dealer did fix, and the cost was covered by the warranty. No inspection has occurred for the current driver side failure as of yet. I am awaiting an opportunity to have the vehicle serviced. |
| Category | Air Bags, Seat Belts, Seats |
| Date | Sep 11, 2022 |
| State | GA |
| Description | Rear power sliding window frame developed cracks at the top on both sides, above the center rear sliding window. The frame leaks into cab when moisture is present. Water intrusion has resulted in water intrusion in the rear cabin, which destroys the interior of the vehicles permanent stain marks; foul odors, mold, and mildew is a huge concern. My children ride in the back of my vehicle and I am concerned about the health issues this may cause in the future. My part is still covered under warranty at this time, however it will take 3 to 4 weeks for this part to be repaired and no guarantee it will not continue to happen at my expense, please fix this. |
| Category | Visibility/wiper |
| Date | Sep 10, 2022 |
| State | OH |
| Description | Both driver and passenger side visors have broken at the hinge causing the visor to hang or fall unexpectedly, impairing visibility. Passenger side broke at approx 37000 miles, driver side broke at approx 43000 miles. When driver side broke, vehicle was in motion and driver flipped visor down to shield the sun. Visor hinge broke causing driver to become both startled and sun blinded, nearly causing an accident. |
| Category | Electrical System, Steering |
| Date | Sep 09, 2022 |
| State | KY |
| Description | Electric power steering failure at 36,000 miles. Warranty ended at 35,000 |
| Category | Structure:body |
| Date | Jul 25, 2022 |
| State | MN |
| Description | The tailgate intermittently opens on it's own while driving. This has happened approximately 6-10 times since I purchased the vehicle in november 2021 with 10k miles. One time it was noticed less than 1 mile from home as I was travelling under 45 mph. Other times it has been at higher speeds. I was only made aware of it happening when other cars were motioning to me while I was driving. I always firmly shut the tailgate and give it a pull to confirm it is latched. I have gotten in the habit of clicking on the backup camera after I have been driving a few minutes because there does not appear to be a warning light. Because I carry many tools in the bed for work, there is a safety risk to following vehicles (in addition to the cost of lost tools). Upon inspection I have noticed play in the right hinge. It appears to be missing a bushing on the right side that is in place on the left side (photos attached). Because I drive so much for work I didn't take it to the dealer until it had 41k miles on it. The service writer witnessed the play. A an appointment has been made for august 4, 2022 for service, but I was told that it will not be covered under warranty. Feel free to contact me if you would like to discuss. |
| Category | Unknown Or Other |
| Date | Jul 14, 2022 |
| State | OH |
| Description | Power locking tailgate opened while driving. This has happened a dozen times since I've owned the truck including the highway and local roads. |
| Category | Visibility/wiper |
| Date | Jul 10, 2022 |
| State | TX |
| Description | The drivers side sun visor will break loose in its mount and drop into the drivers line of vision without warning if the right holder is not engaged. It dropped on me while turning westward onto the evening sun. It completely blocked my view of the road and oncoming traffic. I had the visor open and hanging low as possible due to the evening sun. |
| Category | Engine, Power Train |
| Date | Jul 06, 2022 |
| State | FL |
| Description | The contact owns a 2020 ram 1500. The contact stated while driving approximately 25 mph, the transmission erroneously shifted to the park(p) causing the vehicle to abruptly stop and independently turn off in the middle of the road. After restarting the vehicle, the vehicle operated normal; however, later the failure recurred with the check engine warning light illuminated. The contact stated that the check engine warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was contacted and a service appointment was scheduled. The manufacturer was not yet contacted. The failure mileage was 47,767. |
| Category | Unknown Or Other |
| Date | Jun 26, 2022 |
| State | FL |
| Description | On may 31, 2022 I purchased a 2020 dodge ram 1500 from rountree moore in lake city florida. I was sold this vehicle under the pretense that it had been safety checked and the vehicle was road worthy. On june 17, 2022 the front tires became low on air and I had to refill the air pressure in the tires. I was scheduled to go out of town for "father's day" weekend and the tires became a concern for me. On saturday, june 18, 2022 I took my vehicle to billings tire in providence, florida to check the tires before taking my trip. I was informed that the two front tires must of be originals and never rotated and some of the metal was coming through the tires. Both rear tires were not the correct size tires for this truck and needed to be replaced although they were practically new. I called my dealership salesman, justin, and relayed the issue to him. He in turn called billings tire and spoke with the owner and was suggested to justin that this issue should have been caught during the safety inspection the dealer performs. I was also informed from billings tire that all 4 tires should be replaced because they were safety hazards. I spent over 0. 00 on new tires that same day. I have been calling justin about this issue and he keeps putting me off and tells me is general manager is not in. It has been a week ago and no resolution. I feel as though I was highly pressured into purchasing this truck just to make a sale and the truck was not road worthy. I drive the interstate 5 days a week going to work. I feel I could have been killed as well as placing others in harms way at high speeds. |
| Category | Unknown Or Other |
| Date | Jun 14, 2022 |
| State | NH |
| Description | Rear sliding window frame cracks causing potential water leaks and mold if not corrected has been reported by multiple people of this happening to this vehicle |
| Category | Structure:body |
| Date | Jun 07, 2022 |
| State | AZ |
| Description | Rear window frame cracked causing water leak. Concerns of having the rear window popping out. |
| Category | Electrical System, Service Brakes, Steering |
| Date | May 29, 2022 |
| State | MI |
| Description | Brakes grind at random and brake pedal when pressed goes to the floor resulting in having to let off brake pedal and pump it back up which has caused me to nearly hit vehicles at stop signs, stop lights or heavy traffic. Information center also keeps going out and when that happens my power steering has also went out causing issues with steering. |
| Category | Air Bags, Unknown Or Other |
| Date | May 26, 2022 |
| State | MI |
| Description | The antenna on the posterior roof began leaking, causing extensive damage to the headliner, including the fabric around the rear airbags. Unknown level of destruction to the airbags. It is available for inspection upon request-photos are also available. The vehicle has not been inspected by other entities at this time. A recent thunderstorm occurred and the headliner was immediately identified to have been damaged/stained. The dealership was contacted to see if this would be covered as a manufacturing defect, however there were no open recalls and the cost was expected to be paid by the customer. Upon self assessment, the leak was identified to be coming from the antenna. No applicable warning lamps or messages to include. |
| Category | Air Bags:sensor:occupant Classification, Power Train:automatic Transmission:control Module (tcm, Pcm) |
| Date | May 20, 2022 |
| State | IN |
| Description | The contact owns a 2020 ram 1500. The contact stated while driving 35 mph and driving over a pothole, the air bag warning light illuminated. The vehicle was diagnosed with occupant restraint control and transmission control fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 37,600. |
| Category | Back Over Prevention: Rearview System Braking, Electrical System, Lane Departure: Blind Spot Detection |
| Date | May 19, 2022 |
| State | NY |
| Description | The bsm service notice triggered a shut down of all controls associated with front windows and climate control. The uconnect system shuts down completely and the climate system defaults to defrost with fans going to max and the heat turned up to maximum temp. With front windows control disabled you are unable to lower or raise windows and with uconnect shut off there is no way to turn off the heat. This takes place while driving. You are literally cooking inside the vehicle the bsm service light came on to indicate service needed on a sensor located in the tail light assembly. That notification triggered the electrical malfunctions of the other systems. After sitting for 12 hours the truck systems would reset. As soon as I started driving the same sequence of events would take place again. I repeated this every day for 4 days while waiting to turn this into a dealer for investigation and repair. |
| Category | Unknown Or Other |
| Date | May 15, 2022 |
| State | VA |
| Description | The incident has occurred three times since the first time it happened. While driving at various speeds on various types of roadways. The truck will completely shut off, power is quickly restored to the vehicle but at that point that engine has already shut off. Thus forcing me to come to a complete stop either in the middle of the road, or on the shoulder. The truck then had to be put in park, and then turned back on. This occurred three separate times, at three different instances. My safety, and the safety of my family was put at extreme risk during the instances due to the failure and leaving us stranded in the middle of several lanes of fast moving traffic. The lives of all other motorists around us were also put in danger due to the abrupt inability for me to continue driving, causing an interruption on several lanes of highway for many drivers. The vehicle is available for inspection upon request, it has not yet been inspected by a dealer, independent service center, police, insurance or other. There were no warning lamps, messages or other symptoms of the problem prior to the failure. |
| Category | Fuel/propulsion System |
| Date | May 11, 2022 |
| State | MI |
| Description | Unable to put fuel into tank. The nozzle repeatedly kicks off when attempting to fuel truck. Fuel is spit back out the filler hole no matter how the nozzle inserted. I have attempted three time at three different gas station, all with the same result. I have had the dealership look at it. I got the impression it is a somewhat common problem. There advice was to replace the fuel tank and charcoal canister, at a cost of 00. 00. A search of your web site has four of the five complaints , in the fuel/propulsion systems are the same as mine. |
| Category | Tires:sidewall |
| Date | Apr 27, 2022 |
| State | OH |
| Description | P275 / 65 r 18 the tires have 20,000 miles on them and the front two are dry-rotted |
| Category | Electrical System |
| Date | Apr 24, 2022 |
| State | CA |
| Description | Truck goes into limo mode randomly then stalls out. Freeway, streets, stopping, idling. All lights come on and throttle warning text shows on display. |
| Category | Seat Belts |
| Date | Apr 19, 2022 |
| State | CO |
| Description | Seatbelt dose not retract al l the time so it just hangs loose over the shoulder, or driver and passenger |
| Category | Electrical System |
| Date | Apr 18, 2022 |
| State | MI |
| Description | The contact owns a 2020 ram 1500. The contact stated while driving 60 mph, the heater was activated however, antifreeze splattered the windshield. The contact stated that no warning light was illuminated. The contact drove the vehicle home and scheduled an appointment with the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 30,000. |
| Category | Visibility |
| Date | Apr 13, 2022 |
| State | MO |
| Description | The contact owns a 2020 ram 1500. The contact stated that while the vehicle was parked at the residence in the driveway, he became aware that the driver's side rear window had shattered outwards. The contact stated that there was no impact to the window to cause the window to shatter. The contact had not taken the vehicle to a dealer to be inspected or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000. |
| Category | Structure:body:tailgate |
| Date | Mar 29, 2022 |
| State | VA |
| Description | The contact owns a 2020 ram 1500. The contact stated while driving approximately 20 mph, the tailgate unlatched independently. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure for a second time, while towing his camper. The contact took the vehicle to an independent mechanic and was referred to the local dealer. The contact took the vehicle to local dealer and was referred to an auto body shop for assistance. The contact took the vehicle to the auto body shop and was informed that the tailgate needed to be repaired. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Mar 28, 2022 |
| State | TX |
| Description | Driving 60 mph down the highway in north dallas, no vehicles around me in close proximity, went under an overpass, the truck braked severely, no skid but a very abrupt slowing to 10-15 mph, if anyone was behind us, it would have caused a major wreck. Pulled over and turned off the front collision warning system until I could get it reported. The message it flashed on the dash was unknown object encountered. I have not taken it back to the dealer. No police were called because there was no accident, just very scary. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 22, 2022 |
| State | LA |
| Description | The contact owns a 2020 ram 1500 limited. The contact stated that while driving at 20 mph, the automatic emergency braking system activated without warning. The wheels seized and the vehicle crashed into a guard rail. No air bags were deployed upon impact. The contact later received medical treatment for injuries sustained to both hands and the right leg. There were four other passengers in the vehicle with unknown injuries. No police report was filed. The vehicle was towed to the dealer, where the manufacturer sent an investigator to inspect the vehicle. The investigator found no fault with the computer system. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 30,000. |
| Category | Service Brakes |
| Date | Mar 12, 2022 |
| State | SD |
| Description | When vehicle drives in reverse, the rear brakes/ calibers having a loading moaning noise. The maoning noise is louder when the brakes aren't compressed and get a little quieter when they are compressed. It happens when it's cold out and the vehicle has been sitting for awhile. I'm afraid over time I will start causing issues for the rear brakes and make them malfunction. |
| Category | Fuel/propulsion System |
| Date | Mar 08, 2022 |
| State | AR |
| Description | At a gas pump, the vehicle would not fill up. Constantly kicking the pump off. Took to the dealership, replaced the tank december 2021. Ram has several technical service bulletins on various years of the 1500 having fueling issues. This started around 27000 miles. March 7, 2022 started having the same issue. Contacted fca about issue. They said see dealer and they would pass the information along to their people. Again, truck will be going back for this issue. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Feb 23, 2022 |
| State | LA |
| Description | I have taken my vehicle to ram dealer letting them know the forward collison warning (I. E. 'brake' to show in display and brake if I don't) is not working. Both time they said it was working and basically showed me the front sensors setting. I have tried to test this on the road and almost rear ended three cars: 1) speeding up when car in front is at a traffic light, 2) accelerating to 65 mph coming up on a slower car, 3) coming around a curve on a two lane highway with car coming in opposite direction. No warnings at all. My honda pilot shows the warnings in each of these cases. So I went back to the dearler and explained that on the ram forum, https://www. Ramforum. Com/threads/anyone-else-with-a-fcw-forward-collision-warning-problem. 142051/page-3#post-2623613, other drivers have noticed same thing. My ram is a 2020. I saw where someone with a 2019 has same problem. Also showed the dealer the youtube video, https://www. Youtube. Com/watch? V=7se3irp18ts, so they knew what I was talking about. They told me they don't have any way to test fc. I told them I didn't understand how the fcs is not working when the acc is working perfectly. This was noted as well in the ram forum. This needs to be fix immediately if it was discovered on 2019 vehicles: 1) before someone is badly injured because the fcs doesn't work, and 2) I paid for this safety feature and should have it. |
| Category | Service Brakes, Steering, Vehicle Speed Control |
| Date | Feb 18, 2022 |
| State | MI |
| Description | Truck was going at 40 mph and power steering went out, brakes went out and truck started to accelerate resulting in a serious crash. Vehicle was totaled out but not inspected by dodge. There was no warning of any problems with truck. |
| Category | Engine |
| Date | Feb 15, 2022 |
| State | AZ |
| Description | My truck randomly stalls. Sometimes from a stopping position, sometimes at slow speeds. I have taken it to the dealership and they keep saying they can not replicate the problem and they know nothing about this issue despite the fact if you google it, you will see forums full of people having the same issues and the dealerships giving them the same runaround. Today, I almost got broadsided because it completely died when I was pulling out. The other truck had to lock up their brakes and swerve to avoid hitting me in the drivers side which would have caused a major injury to myself. This truck is not safe to drive, yet the dealership keeps telling me their is nothing they can do and I am forced to continue to drive it. I know several people have reported this to your agency also, yet their still is no recall. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Feb 14, 2022 |
| State | CO |
| Description | At a speed of 45mph, my truck completely shut down. No power on anything. I was able to pull off the road and come to a stop; power brakes and steering were not operable. Once stopped, the truck would not start. "push to start" indicator on dash did come on, but the brake pedal was stiff and the push to start button did nothing. Got out of the truck, exterior door lock button was inoperable and both key fobs did nothing. Had to have the vehicle towed. |
| Category | Engine |
| Date | Feb 13, 2022 |
| State | SC |
| Description | Pushed accelerator after a stop sign, heard a pop and immediately lost power and the check engine light came on. Coasted to a parking lot nearby and parked. Discovered the transmission cooling line disconnected spontaneously causing a catastrophic failure. Transmission fluid exploded all over the engine manifold and underneath the vehicle. Smoking ensues. Extremely dangerous to me as I had to power to the vehicle. If traveling on an interstate going highway speeds likely would have been put a great risk personally and to other drivers. Problem confirmed at the dealership after towing. Thought the connection was not made secure at the factory. Only indication after failure of component. |
| Category | Electrical System, Visibility/wiper |
| Date | Feb 05, 2022 |
| State | MD |
| Description | This incident happened to me yesterday afternoon around 3pm in syracuse. The rear heated/slider window exploded when driving causing glass to shatter outward from the cabin. I pressed the breaks when I heard the explosion and was fortunate no one was in front because there was ice on the road. Shattered glass was propelled outward but no vehicles were behind me, I was doing 50 on a 55, weather conditions were not great: 20 degrees and snowing pretty bad. I called the a dealership in syracuse and they said they don't provide warranty to glass and to call the insurance. The insurance referred me to a shop in syracuse (safelite). The shop took me in and covered the area with a plastic wrap and told me that the glass won't get in unit l 5 days due to glass shortage. They also said they had a chevrolet silverado and a ford f150 with the same issue during this week. They mentioned that all of them had one thing in common; rear defrost/heated, motorized slider window. The shop suggest to only use the defrost for a short period of time. That if the rear defrost stays on a prolong time it could heat the glass to extreme temperatures causing this scenario. I was never briefed on this procedure nor does my user manual I dictate such thing. Upon checking online I noticed that this has happened a lot, not only the rear window but the sunroof as well (no defrost option). I worry about glass particles falling into body parts of the passengers or potential debris hitting other cars behind you . I have an appointment for wednesday to get the rear window replaced in a safelite shop in zip code area 20678 and have to pay a deductible of 0. 00 for something that I was not negligence. I think these are manufacturing defects, nothing hit the glass and scared the heck out of me. I'm lucky I didn't collide with anyone when I slammed the breaks. |
| Category | Electrical System |
| Date | Jan 30, 2022 |
| State | NY |
| Description | I was trying to back out of my driveway and when I shifted to r my backup camera was black. I tried several times and no luck to get it to work. Googled it and it seems to be a common problem for ram. |
| Category | Back Over Prevention: Rearview System Braking, Lane Departure: Blind Spot Detection |
| Date | Jan 28, 2022 |
| State | NJ |
| Description | Backup camera is not working suddenly and proximity sensors neither |
| Category | Unknown Or Other |
| Date | Jan 25, 2022 |
| State | VA |
| Description | Rear window crack-leaks water into the floor and damages the auto receiver. The vehicle will not start and keys are not operational. Insurance company will not cover and warranties will not cover damages. Insurance company believes is a design safety issue and needs to be looked into since there are ample of complaints on the internet. |
| Category | Visibility/wiper |
| Date | Jan 10, 2022 |
| State | FL |
| Description | Driver side sun visor unexpectedly failed causing a visibility safety concern. The plastic holder for the sun visor broke at the base thus failed to hold the visor in place. The driver sun visor only see normal usage, pulling out and in and sliding back and forth. There were no excessive force and/or coercion. This is simply a bad design. This is a brand new truck with 13000 miles on the odometer. If this would happened during high way driving, it would have a catastrophic effect. |
| Category | Unknown Or Other |
| Date | Dec 29, 2021 |
| State | MS |
| Description | Eleven times now, the tailgate fails to fully lock when closed. It jams half way between being locked and not being locked. Only remedy I have found is to remove the tailgate partially and reinstall. This model has the ram boxes. It appears there needs to be a bushing on the right side to keep the tailgate from shifting out of position. |
| Category | Back Over Prevention: Camera System, Unknown Or Other |
| Date | Dec 27, 2021 |
| State | TX |
| Description | Backup camera stopped working, just a black screen shows up. Also, the side mirrors both hit and rub the driver and passenger windows when folded. |
| Category | Electrical System, Service Brakes, Vehicle Speed Control |
| Date | Dec 22, 2021 |
| State | WI |
| Description | While I was driving warning lights came up on the dash. Traction control, parking brake warning, red voltage. When I exited the freeway, and used the brakes to slow down , the truck was accelerating at the same time . I let go of all the pedals, and the acceleration continued with no feet on pedals . When I got to work, I put it in park . Took it out of park, and the truck started accelerating again on its own at a fast rate. Put it in park, put it in reverse, and the truck started accelerating fast again, in reverse, until I slammed on the brakes to stop the acceleration and put it into park . This is the second time. First time was few months ago, same issue. Dealer looked at it, couldn't duplicate it, cleared the codes and said if it happens again they'll have to call an engineer from chrysler. Contacted dealer today , said nothing about an engineer and that they can't look at it until next week. |
| Category | Steering |
| Date | Nov 30, 2021 |
| State | IL |
| Description | The contact owns a 2020 ram 1500. The contact stated that while driving approximately 35 -40 mph, the wheels were moving back and forth, and the steering wheel was shaking. The parking brake not available message was displayed. The traction control warning indicator light was flashing and the brake warning light was illuminated. The contact sustained injuries to his left wrist and medical attention was provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact was concerned about driving the vehicle. The manufacturer was not contacted. The failure mileage was 38,600. |
| Category | Electrical System |
| Date | Nov 27, 2021 |
| State | TN |
| Description | I am experiencing electrical issues when driving the vehicle. On six different occasions, the truck has shut off entirely (no electrical/mechanical control) and have been stranded on the side of the road. Each time it seems the vehicle has to wait for something to clear or reset and then sporadically everything comes back on. I have taken the truck to the dealership and they have replaced a "broken hood latch" and the truck is currently at the dealership waiting on a technician to look at it. There are no specific conditions that I can say that is causing this issue to occur. It's happened while driving my son to school, where the truck shut off while at a stop sign. It also happened while driving down the highway doing about 75mph. Each time the vehicle is in some type of motion (5-75 mph) and just goes "dead" and then comes back on after waiting about an hour. Most recently, the vehicle has went dead and come back to life three times over the course of 4hrs (while waiting for a tow truck). |
| Category | Latches/locks/linkages:tailgate:latch |
| Date | Nov 19, 2021 |
| State | IA |
| Description | 2020 dodge ram 1500. Consumer writes in regards to issue with tailgate function. The consumer stated the manufacturer should adjust the programming to allow tailgate ajar indicating lamps to adjust. |
| Category | Engine |
| Date | Nov 04, 2021 |
| State | PA |
| Description | The contact owns a 2020 ram 1500. The contact stated while moving from a complete stop, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the battery replaced. The battery was replaced however, the failure recurred. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 57,000. |
| Category | Engine |
| Date | Nov 02, 2021 |
| State | WA |
| Description | The contact owns a 2020 ram 1500. The contact stated while coming out of a stop when the vehicle stalled randomly. The contact stated that the check engine and service automatic throttle control module warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the fuel injectors replaced. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was approximately 27,000. |
| Category | Unknown Or Other |
| Date | Oct 31, 2021 |
| State | NY |
| Description | Potential "black mold" health exposure due to faulty construction/design/product allowing water to leak into the cab soaking and staining headliner, seats and rugs. The water is absorbed into the insulation and fabrics. Research has confirmed this issue has been reported for more than 15 years. 2020 ram 1500 bighorn quadcab. |
| Category | Electrical System, Exterior Lighting |
| Date | Oct 21, 2021 |
| State | MI |
| Description | My 2020 ram 1500 truck's dash lights, instrument panel, and radio screen randomly flash bright then dark, over and over. It is very distracting and a potential safety hazard especially when driving at night as the flashing changes quickly by going from bright to dark and back and forth. This lighting or electrical issue is very distracting while driving. This occurs randomly while driving, while stopped, and while driving at different speeds. This issue typically occurs on a daily basis, and happens more often on some days than others. I took the truck into the dealer and they had my truck for a week, but could not determine or fix the problem. There are no vehicle error codes showing in the computer, and I have shown them several video recordings of the flashing lighting that has occurred. For as much as this vehicle costs, this should not happen, and when it does they should be able to fix it. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Oct 18, 2021 |
| State | AZ |
| Description | Operating the vehicle at 35mph on a standard city street in tucson, az - river rd. The vehicle flashes a system failure warning and then shuts off all power to the truck. This results in the transmission being thrown back into park and the driver having zero control over the vehicle. There are multiple online reports of this being fairly common on 2020/2021 dodge rams. The vehicle is being returned to the dealer, even if it is a minor issue it is a huge safety issue. I had zero control over the vehicle once the warning flashed. The abrupt loss of power and being thrown into a skid with no control is terrifying. Luckily there was no traffic. It is being returned and according to the dealership it will be investigated. Prior to that brief safety warning the truck had operated perfectly fine with no issues all day long with over 200miles logged for the day. |
| Category | Electrical System, Engine |
| Date | Oct 04, 2021 |
| State | FL |
| Description | On september 14, 2021 I was leaving work, started truck and backed out of parking spot. I had drove off and upon making a left turn the truck went into a stall, screen flashed "place vehicle in park before starting" and then immediately came back on, I did not come to full stop or have to hit the "start" button. I continued driving and the issue has not happened since. The vehicle had over 1/2 tank of gas (89), temperature was in the 90's (florida) and has no engine modifications. This was concerning for a new vehicle so I looked further into this and discovered that has been happening quite a bit with this particular version of this truck (etorque). If the vehicle had fully stalled while pulling into traffic, it could be very dangerous. The most troubling aspect is that no engine code or warning light came on regarding the issue. I'm not sure how a late model vehicle with this amount of technology can almost stall and leave no details of what caused the problem and alert the driver. |
| Category | Latches/locks/linkages:tailgate:latch |
| Date | Sep 21, 2021 |
| State | MI |
| Description | The contact owns a 2020 ram 1500. The contact stated that while driving at various speeds, the tailgate would intermittently open without warning. The contact called the manufacturer and was informed that there were no recalls on vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 7,000. |
| Category | Steering |
| Date | Sep 13, 2021 |
| State | AZ |
| Description | Bought new ram 1500 bighorn in march 2020. In august 2021, I noticed on long left curves, my steering would stick at the 10-11 o'clock position and remains in that position coming out of the curve when I tug the steering wheel to the right. Since it was out of warranty for an alignment, I brought it to a firestone 2 weeks ago for the alignment. I noticed the issue again and brought it back to firestone where they did another alignment. They suggested its a rack and pinion issue. Today, september 13th, I called the only 2 ram dealers in town and explained my situation and they said it could be weeks for them to get parts. This is my only vehicle and I am driving it from arizona to north carolina to relocate for a new job. I wanted this documented in case something happens on my 2200 mile trip that is caused by the steering. Thanks. |
| Category | Electrical System |
| Date | Aug 12, 2021 |
| State | MI |
| Description | This is a very serious and dangerous defect that chrysler and its dealerships cant find or fox the issue. I leased a 2020 ram 1500 laramie 5. 7 on july 23 2020 I was very happy with the truck for few months and all of a sudden inwas driving and the vehicle completely stalled just like somone has unplugged every power source and I was able to safely stop and the truck wont start again then after 15 minutes I started to see lights on rhe dash again and the vehicle was able to start. I then called my dealership scheduled a service appointment and on jan 25 2020 they confirmed there was an issue with radio hub frequency and it was fixed I was happy again drove for few months then started to happen again this time I almost crashed did the same thing scheduled an appointment took it there this time they said we cant see the problem theres no codes stored and we cant see whats the issue called chrysler customer service they were not able to do anything for me had to take the truck and drive it and now it happened again and I was googling the issue seems like it's happening to a lot of customers this is very very dangerous and needs to be looked at thank you |
| Category | Suspension |
| Date | Aug 11, 2021 |
| State | NV |
| Description | The contact owns a 2020 ram 1500. The contact stated that as he hitched a travel trailer to the rear of the vehicle, the rear springs collapsed, and the vehicle was no longer level due to the lack of support from the lift springs. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated he received a recall notification from the manufacturer informing him that the vehicle was not assembled with the proper lift springs and the dealer would replace all four coil springs with the 1-inch lift spring for the suspension of the vehicle. The vehicle was taken to the dealer for the recall repair and the dealer replaced the lift springs with the same standard coil spring instead of the 1-inch lift spring as instructed by the manufacturer. The dealer was made aware of the issue and informed the contact that they could not assist because they were not allowed to change the sales codes on the vehicle. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 10,500. |
| Category | Unknown Or Other |
| Date | Aug 11, 2021 |
| State | MO |
| Description | Rear windshield surround cracked. Water is entering vehicle. Concerned about excessive moisture in and around airbags. |
| Category | Back Over Prevention: Automatic System Braking |
| Date | Jul 26, 2021 |
| State | TX |
| Description | The contact owns a 2020 ram 1500. The contact stated that while reversing the vehicle, the back over prevention camera ceased and the brakes locked up without warning. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The contact was informed to deactivate the safety device. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,200. |
| Category | Steering |
| Date | Jul 15, 2021 |
| State | MI |
| Description | Steering wheel locked up while car was moving. Was able to replicate. Seems intermittent though. Towed to the dealership, wasn't locking then. Service representative confirmed they have seen this before and seemed to know exactly what to do. Scary - life safety issue! |
| Category | Engine |
| Date | Jul 11, 2021 |
| State | OK |
| Description | Vehicle engine shuts off unexpectedly while in operation. Can happen in any condition: idling, accelerating, cruising or coasting. If at a slow speed (less than 5mph) vehicle activates emergency breaking then shifts itself into park. Can happen with or without “auto start/stop†being activated (fuel saver). When emergency breaking enacted, I've almost been rear-ended by trailing car. This issue has been reported on driver forums. |
| Category | Unknown Or Other |
| Date | Jul 10, 2021 |
| State | TX |
| Description | Sunroof exploded into pieces while driving. With a shotgun sounds. No outside impact on the pieces of the sunroof. |
| Category | Vehicle Speed Control |
| Date | Jul 10, 2021 |
| State | NH |
| Description | I bought my 2020 ram on 6/7/2021, driving it home that night the throttle body control sensor and the steering stabilizer sensor failed and came across my dashboard along with a check engine light, the truck started quickly acceleratingon its own, I had zero response from the gas pedal I could only use the brake. The next day it went back to the dealership to be fixed. They replaced the sensor in the gas pedal. I had to wait a few days to get it fixed. On 6/23 this problem happened again, the truck started rapidly accelerating on its own. The dealership towed it from my house to an authorized ram dealer. I had to wait 2 weeks to get it back. I got it on 7/7. The dealership said that they did computer work to the truck but found no other issues, the sensor in the gas pedal was fine. Driving home from work last night 7/9 the dashboard lit up again and the truck started accelerating on its own for the 3rd time. I am now afraid to drive it. |
| Category | Unknown Or Other |
| Date | Jul 08, 2021 |
| State | MN |
| Description | The tailgate gets stuck closed leaving me unable to open it until I take it to the dealership and they pry it open with a tool from the shop. The tailgate also randomly pops open while driving and carrying items in the bed of the truck. Luckily nothing has fallen out since I also strap it in. |
| Category | Electrical System, Suspension, Vehicle Speed Control |
| Date | Jun 15, 2021 |
| State | FL |
| Description | Check engine on then off, lights all dash warning lights on |
| Category | Visibility/wiper |
| Date | Jun 10, 2021 |
| State | PA |
| Description | Worping of the drivers mirror. A bit waving. No recall found. |
| Category | Power Train |
| Date | May 14, 2021 |
| State | WI |
| Description | I have been noticing my transmission has been slipping from time to time starting around 35 to 40 mph. It only has 22000 miles on it, as well as bogging down the engine when I let off the gas when it dose happen. |
| Category | Suspension:front:control Arm:lower Arm |
| Date | Apr 27, 2021 |
| State | CA |
| Description | Tl* the contact owns a 2020 ram 1500. The contact stated that while driving and turning the vehicle in either direction, the spindle would hit the lower control arms on the driver's and passenger's side. The contact stated that both control arms were damaged from repeatedly coming into contact with each other. Additionally, the vehicle would jerk without warning while downshifting. The contact had taken the vehicle to gill chrysler dodge jeep ram (1100 s. Madera ave, madera, ca 93637) however, the mechanic found no fault with the vehicle. The manufacturer was notified of the issue and informed the contact the issue was normal driving operation. The contact then took the vehicle to razzari chrysler dodge jeep ram (1605 auto center dr, merced, ca 95340) where he was given the same information as the other dealer about the control arms. The contact stated that a software update was performed on the vehicle for the transmission however, the failure persisted. The vehicle was not repaired. The failure mileage was approximately 36,000. |
| Category | Electrical System |
| Date | Apr 26, 2021 |
| State | CA |
| Description | Engine stalls and the emergency break engages while at a stop. The truck (a 2020 ram 1500 limited, 5. 7 hemi e-torque) has about 700 miles on it and this has happened about 8 times. The first 3, 4 times the dash message said something about the hood being opened (it wasn't). The last couple of times the dash message says something like ... Service not available. I haven't been able to take a photo because the messages disappear rather quickly and I have to worry about re-starting the vehicle asap because I'm stuck in traffic with cars behind me. The truck re-starts as normal and I'm on my way. There seems to be no rhyme or reason when this happens, I could go several days and nothing happens, all seems normal, you just don't know when this brand new vehicle will stall on you. Yesterday it actually happened to me on the freeway when coming to a stop. On the freeway!, huge safety issue. Thank you. |
| Category | Structure:body |
| Date | Apr 24, 2021 |
| State | MO |
| Description | The rear window or 3rd brake light started allowing water into my truck. My truck has been at gladstone dodge for almost a month now and I still don't have my truck back. |
| Category | Structure:body |
| Date | Apr 17, 2021 |
| State | OH |
| Description | The third brake light in the truck is leaking and causing water to come inside the cab and stain the headliner. Water inside the cab could cause mold to grow and cause serious health concerns. It could also cause electrical issues. This has been a gradual issue over time and has been confirmed leaking by the dealership. This needs to be a recall as the water line is even around the rear airbag and could cause a malfunction leading to injury or death as a result of a crash. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Apr 16, 2021 |
| State | AL |
| Description | Tl* the contact owns a 2020 ram 1500. The contact stated that while attempting to activate the collision avoidance system, the system failed to operate as designed. The contact stated that there was no warning light illuminated. The vehicle was taken to the local dealer champion chrysler dodge jeep ram, inc. (907 s clinton st, athens, al 35611, (256) 262-3133) however, was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,185. |
| Category | Steering |
| Date | Mar 23, 2021 |
| State | KS |
| Description | Was pulling out of the gas station & the dash started to blink. As soon as it blinked the steering became almost impossible to steer. I am not weak by any means & I could barely turn. It almost caused me to crash if I wasn't going under 10mph. This is going to kill someone doing highway speeds. I was pulling out of the love's gas station in mead kansas around 6:40pm on march 23rd 2021. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Mar 13, 2021 |
| State | UT |
| Description | Purchased 2020 ram limited on july 14, 2020. Msrp was ,355. On july 16 was traveling on I-15 when all traffic was stopped in front of me. I was traveling over 70 mph. I applied brakes and nothing, didn't even slow me down. To avoid colliding with any of the stopped cars I left the roadway and drove onto the shoulder and into the bar ditch. Took me approx half mile to get stopped. Stopped by going up an exit. When I finally stopped, I was terrified. I checked brake pedal for obstruction and it was clear. Being an average common citizen, no matter new or used vehicle, we expect the vehicle to stop when we push on the brake pedal. When it does not it is terrifying. Vehicle had approx 500 miles at the time. Over 00 damage to my new truck. Forward to december 29, 2020: went to my local post office, pulled into parking space, again, no brakes. However was going very slow (5 mph or less. Crashed straight into brick building. Absolutely no response from brakes nor did the "auto stop" engage. Over 00 damage to truck and $???? Damage to building. Forward to jan 1, 2021: pulled into parking lot, tried stopping, again no brakes. As it was a holiday and the evening, not many cars in parking lot. Was able to stop with aid of parking brake. Has been to local dealer, I told them to keep it as long as needed and drive as much as needed. They kept it for one week, said no codes on computer, drove 8 miles said nothing wrong. Have not driven for 2 months (scares me). Awaiting another dealer (next closest 250 miles away) to pick it up to check it out some more. Vehicle now has less than 4000 miles. Absolutely no support or help from ram. Been fighting with them for 2 months. Have gotten nowhere! I'm not a rookie, have bought and owned between 75-100 cars in my life. Never a problem with a dealer or a manufacturer, until now!!! See also 11397598 |
| Category | Power Train |
| Date | Mar 10, 2021 |
| State | CO |
| Description | During warm weather after coming to a stop, then attempting to accelerate, the gas pedal is completely dead. No amount of pressure or pumping of the pedal has any affect. The vehicle moves forward at idle but no other acceleration. After 5-10 seconds, the accelerating comes on 100%. This is extremely dangerous as the idle allows the vehicle to move forward into traffic but stands you with oncoming traffic bearing down with no idea that you cannot move! |
| Category | Lane Departure: Warning, Power Train, Unknown Or Other |
| Date | Mar 03, 2021 |
| State | TX |
| Description | Hot smell in cabin when using 4x4 mode navigation system is not accurate, shows me on roads I'm not. Speed sign recognition either does not work or is very inaccurate. Traffic jam updates never happen. Lane keeping system displays message to place hands on wheel. Then turn off. My hands are on the wheel, it still deactivates itself. Vehicle has sort 8 weeks in dealership, they can fix it |
| Category | Electrical System, Engine |
| Date | Mar 02, 2021 |
| State | NY |
| Description | Hello iam contacting you guys regarding my 2020 ram 150@ the issue first started in october of last year I was driving down to the bronx and when I came to a complete stop oil pressure low mil came on and loud noise coming from engine I got scared and replaced oil with a aftermarket it did not solve the problem and I immediately called roadside assistance and had truck towed to dealer once they took it in they found the oil filter and immediately blamed me for it and said that the engine seized and I would need 15,000 to replace I feel like this is not right I understand I placed my hands on the truck but this was after the issue happened I don't believe a brand new truck with 7,500 miles should be going thru this |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Feb 24, 2021 |
| State | PA |
| Description | Water leak on sliding rear window/back of cab |
| Category | Back Over Prevention: Warnings, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 23, 2021 |
| State | UT |
| Description | I was driving on I-15 between cedar city, ut and st george, ut. Driving approx 75mph when suddenly traffic was stopped in front of me in both lanes. Applied brakes with absolutely no results. Drove off of paved portion of highway to avoid hitting stopped cars. Vehicle had less than 500 miles on it and I had owned it for 3 days. Finally got vehicle stopped approx 3/4 mile down the road. Approx 00 damage to vehicle. Approx 5 months later I pulled into u. S post office to park. Brakes again failed and I hit brick building at approx 5mph or less. Approx 00 damage to vehicle and uncertain of dollar damage to p. O. Building. Three days later I pulled into ma parking lot, brakes failed again. I was able to avoid any parked cars, mainly because parking lot was almost empty. I was able to use emergency brake to stop it. The following monday I took it to stephen wade dealership. They had it for 5 days, checked for codes, drove it approx 8 miles and told me to come get it. They could find nothing. Factory customer care told me to take it back to dealership. Called for appt and was informed that due to safety problem and accident, they would not touch it. Called ram customer care back, told them dealership refused to look at it. Customer care said to take to another dealership. Next closest dealership is over 120 miles away. They said dealership has right to refuse to work on it and then told me that ram factory tech gave orders not to touch it. Now I have a ram truck with brake problems that neither local dealership or factory tech will accept to work on. I have a ,000 msrp, 5,400 lb "paper weight". No help from factory. Truck does not have 4,000 miles and apparently the factory warranty is worthless. See also 11402784 |
| Category | Service Brakes |
| Date | Feb 22, 2021 |
| State | WA |
| Description | After sitting overnight, when backing out of driveway, brakes howl/growl when applied. Happens once each day. Many complaints on-line of same thing happening to dodge ram 1500 5th gen. See service bulletin 05-001-19. I have owned this vehicle for one month. Bought it with 5600 miles on it. This has been happening daily since I bought it. |
| Category | Unknown Or Other |
| Date | Feb 20, 2021 |
| State | TX |
| Description | Rear window cracked. Leaking water into truck |
| Category | Fuel/propulsion System |
| Date | Feb 19, 2021 |
| State | TX |
| Description | The fuel filler line isn't working properly. The pump shuts off continuously when trying to fill the tank. It only fills a couple of seconds then shuts off. It can take 15 - 20 minutes to fill a tank of gas. |
| Category | Engine, Power Train |
| Date | Feb 18, 2021 |
| State | MI |
| Description | Vehicle emits a strong vibration in 1800-2000 rpm at every gear and speed when the engine is under load. The vehicle does not vibrate at this rpm range in park or neutral. Vehicle emits vibration through driver steering wheel, gas pedal, floor, and seat. Vibration also felt in passenger floor. Vibration causes booming, sounds in the cabin that are uncomfortable. Vibration is increased when in 4wd auto vs 2wd and 4wd high. Vibration is at it's loudest at cruising speeds on highway when in the affected rpm range. Fca is unwilling to address the vibrations of the vehicle and refuses to diagnose and repair. Vehicle is described as "operating as designed" and this is a "characteristic of the vehicle" from fca customer service representatives and technicians/engineers. Vibrations causing headaches and nausea due to general discomfort of the cabin vibration. Issue did not exist upon purchase of vehicle, but rather developed after roughly 2000 miles. |
| Category | Service Brakes |
| Date | Feb 17, 2021 |
| State | AZ |
| Description | When attempting to stop the brake for upcoming traffic the brake pedal when to the floor. Tried pumping the brakes and that did no activate the braking system. Resulting in rear ended a stopped vehicle and pushing that vehicle into the one in front. There was ample room to stop if the braking system had not failed. The vehicle was recieved on gsa contract, it only had approximately 3200 miles on it and had never been serviced.*dt |
| Category | Service Brakes |
| Date | Feb 11, 2021 |
| State | MN |
| Description | Our issues with our 2020 dodge ram started on friday, january 15th. After arriving home, I parked the vehicle and entered my home around 6:45 pm(witnessed on video); at 7:45 pm I went outside to get something I had forgotten in the truck and noticed it at the bottom of our driveway (on ring video). I went inside to get my husband who came out and pulled it back into the driveway and engaged the parking brake. We left home the next day and noticed that the vehicle started to "chug" as we slowed down and took a left turn. We called our dealership and were urged to bring in the truck that day as they stated this was a safety issue. Upon arriving home to unload everything before heading in, we put the truck in park. My husband and I exited the vehicle (our children were in the back seat) when at 1:27 pm it started to roll back down our driveway. Afraid for the safety of our kids, my husband quickly jumped back in and applied the brake manually. Even though the truck was in park, if he took his foot off of the brake, it would continue to roll. Ontuesday, january 19th, a service man asked for my husband to come in and discuss the circumstances of the video we sent in (ring video)) and do a test drive with a technician. During the test drive the technician drove the truck and experienced no issues, at this point he asked my husband to switch seats and drive instead. On level ground, the truck was put in park, the tech asked him to engage the parking brake and then put it into gear without disengaging the parking brake and the truck started to roll forward. Additionally, he had him do the same process in reverse and had the same results with the truck rolling backwards. At this point, the technician shared the safety concerns for our family and wanted to run more tests since they were able to duplicate the same issue as the video we had sent in on flat ground. |
| Category | Engine |
| Date | Feb 10, 2021 |
| State | AZ |
| Description | High levels of copper in the oil. Veh. Has 20,400 miles on it. Three consecutive oil changes with oil analysis performed. Bearing failure occurring, oil pressure has dropped 4 psi. While driving freeway speeds. Psi as low as 28 at idle.... |
| Category | Service Brakes, Structure:body |
| Date | Jan 27, 2021 |
| State | GA |
| Description | While stopped in line at a fast food drive thru line the brakes released allowing truck to idle into car ahead slightly damaging both vehicles. No amount of pressure on the brake pedal had any affect on stopping. Dealer could not duplicate problem and scan shows no codes except the front park sensors most likely damaged in the contact. Ram stated if they can't duplicate issue they are of no assistance |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Blind Spot Detection, Service Brakes |
| Date | Jan 20, 2021 |
| State | TN |
| Description | Tl* the contact owns a 2020 ram 1500. The contact stated that while operating the vehicle, several of the safety features failed intermittently to function as designed. The contact indicated that while operating the vehicle in reverse, the back-up camera was inoperable. Additionally, while driving, the automatic emergency braking system activated inadvertently causing the vehicle to stop without another vehicle or object being nearby. The blind spot monitoring system would failed intermittently. The contact stated that while reversing the vehicle with the door opened, the safety feature would not stop the vehicle and the auto parking feature would not properly park the vehicle. The vehicle was taken to the local dealer lenoir city chrysler located at 1206 e broadway st, lenoir city, tn 37772 who replaced the infotainment center and updated the software however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 100.*dt consumer stated this is the second time it has recurred.*jb |
| Category | Vehicle Speed Control |
| Date | Jan 13, 2021 |
| State | OH |
| Description | This truck is marketing and sold with a speed warning feature - an auditory announcement when the speed limit has been exceeded. This feature relies on accurate speed limit data being in the car's navigational system. Ram and their mapping software vendor, "here", know their navigational system has major speed limit errors and have no plans to address. There are ways they could address this issue: make a reasonable attempt to update errors (and allow customers to submit the errors), deactivate the software (it cannot be relied upon), and/or inform customers that this system cannot be relied upon as a safety device. |
| Category | Electrical System |
| Date | Jan 12, 2021 |
| State | CA |
| Description | Tl* the contact owns a 2020 ram 1500. The contact stated while he was at a stand still at traffic light, the vehicle stalled. The contact stated that the auto start stop warning light was illuminated. The contact stated he was able restart the vehicle to drive to his destination. The contact stated he had experience the failure on 3 separate occasions. The vehicle was taken to the local dealer mullahey chrysler dodge jeep ram (2520 golden hill rd, paso robles, ca 93446, (805) 369-2400) where it was diagnosed with needing the steering column module to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000. |
| Category | Structure:body |
| Date | Jan 07, 2021 |
| State | NE |
| Description | The rear frame around the rear cab window cracked and is leaking water. This is on a ram 1500 that is less than a year old with only 5,500 miles on it. There has not been any unusual use or damage that would have caused this to happen. Many other owners are having problems with this exact same crack and water leak. Replacement windows don't seem to fix the issue and crack again. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Jan 07, 2021 |
| State | NY |
| Description | Plastic rear window surround frame crack. |
| Category | Steering |
| Date | Jan 06, 2021 |
| State | TX |
| Description | While driving, out of the blue my truck will pull out of center and sometimes sticks when trying to pull it back. Does this mostly in left turns or on the highway. Is very dangerous and almost crashed on wet road. Took to dealer and they couldn't find problem. Took me only 5 minutes to find numerous complaints on line for the same safety issue. Some said that the rack and pinion was replaced by the dealer and the problem was fixed. I need to have this fixed before someone gets killed. |
| Category | Visibility/wiper |
| Date | Jan 04, 2021 |
| State | TX |
| Description | A crack has appeared on the top plastic frame of my rear window and noticed moisture starting to seep through. I noticed the moisture after my truck being parked in my driveway during some rain. Truck only has 13k miles on it. |
| Category | Structure:body, Unknown Or Other |
| Date | Jan 02, 2021 |
| State | VA |
| Description | I have owned my 2020 ram 1500 crew cab 4x4 for 8 months. The plastic frame that surrounds the rear window glass has cracked and caused the window to leak. This occurs both when the truck is in motion or is parked. This is a common problem that needs to be investigated because water can seep into the rear airbags causing the airbags to malfunction. Also with a crack in the rear glass frame the glass may explode causing harm to the back seat passengers. |
| Category | Electrical System, Lane Departure: Assist, Lane Departure: Blind Spot Detection |
| Date | Dec 20, 2020 |
| State | TN |
| Description | Too bad I can only mark 3 areas when there are many more. Following safety systems and driver aid either don't work or work sporadically: forward collision, rear collision, lane keep, auto high beams, rear cross traffic alert, rain sense wipers, navigation, voice command, parking gear, front and rear camera, memory seat easy entry ( doesn't go back to correct position), hot smell if use awd setting. Infotainment system totally malfunctions. Truck been in 7-8 times for problems, there over 2 weeks on 2 visits, radio replaced. Still having all problems. Been going on since new, over a year ago. Has had numerous ram upgrades at dealer and over air. Never know if safety systems are going to work or not. Have lost all trust in this vehicle. Will being backing up and brakes lock up as if rear sensors have detected something when there is nothing. Rear detectors turn off by themself. Cameras stay on. Nav cursor shows on map 6 miles away from actual location. Basically all electronics work sporadically. Happens in motion and while not in motion. All glitches blamed on electronics in infotainment system according to ram. Put truck in park and continues to roll forward. Opening door is supposed to engage emergency brake. Does sometimes and other times does not. With this many electrical problems I'd hate to be in an accident, probably the air bags don't work. Periodically go to start vehicle and it's dead. No chargers are plugged in it anything that should drain battery. Now carry a jumper box after I waited over 2 hours for ram roadside service. Have asked for repair orders but haven't been given them. Have noted every glitch with ram customer service via email. Case is open. Nothing gets done. |
| Category | Structure:body |
| Date | Dec 15, 2020 |
| State | NC |
| Description | Tailgate has opened without my knowledge and was flagged down by someone letting me know the tailgate was open. I was about to loose my tool chest. Vehicle comes with tailgate ajar warning light but this feature does not work on the vehicle. Online boards for ram also state similar experiences. Want to ensure this safety issue is known and addressed. Ram has not done anything about it |
| Category | Unknown Or Other |
| Date | Dec 14, 2020 |
| State | CA |
| Description | Sunroof exploded! Driving on freeway we heard loud blast and than the glass was gone! No other cars around. No overpass for miles. Glass blew up and gone like valcano. We had to drive 30 min in the rain home. Dealer currently says no warranty? |
| Category | Electrical System, Engine |
| Date | Dec 10, 2020 |
| State | MA |
| Description | While driving my 2020 ram 1500 laramie with only 5k miles on the odometer, I stopped behind a school bus. The truck's start/stop feature activated as it normally does and the engine shut off. I pressed the dashboard button to de-activate the start/stop feature for the remainder of the trip. When I did this, a loud electrical spark sound occurred and the truck completely died in the roadway. All power was lost, I could not even activate the hazard lights. There was a strong odor of something burning in the cabin. No smoke was visible, though. I had the truck towed to my dealer to be diagnosed and I am awaiting their phone call with that info. |
| Category | Vehicle Speed Control |
| Date | Dec 08, 2020 |
| State | MA |
| Description | I was pulling in behind a park vehicle in order to park myself. I was in a hs parking lot where some much more serious could have happened. I was moving aprox 1-3 mph and about to stop and park when the vehicle unexpectedly accelerated. I was 10-12 feet behind the parked vehicle. The truck accelerated so hard it pinned me back to the seat. I franticly tried to stop the truck and at the same time the anti collision kicked in as well to slow the truck. Unfortunately it was not quick enough to prevent from hitting he car in front. The lower portion of my bumper hit the mid rare of the other vehicle as the truck must have been raised from the force. I called the dealership that night and filed a claim with fca. They pulled the data from the truck and did an analysis. They are claim there was no mechanical malfunction and I accelerate and braked late. The report shows that the truck accelerated to 100%!. You simply do not accelerate to 100% by accident which I thought would have been an indicated that something either kicked in and made the truck accelerate or the pedal jammed but something. I am adamant that I did not accidently accelerate to 100% by accident. I spent the money on this truck to have the piece of mind that me and my family are safe. I no longer have that comfort. I have attached the data report. I cannot attached the correspondence from fca as I cannot attach a word document |
| Category | Electrical System, Structure:body |
| Date | Dec 07, 2020 |
| State | WV |
| Description | Well driving the vehicle the ram box lid will pop open at any time even after securing the box lid the locking mechanism will pop open and the lid will come open while driving down the road. |
| Category | Electrical System |
| Date | Dec 01, 2020 |
| State | NC |
| Description | The 2020 ram uconnect 8. 4 screen turns off randomly and reboots and will do it multiple times within a 10-20 minute time span. Sometimes 3-4 times back to back rapidly. I took it in and the dealer said there was an update available (even when uconnect said there wasn't) and they flashed it. Which reset all of my settings. It did it again the same day. Which tells me it has nothing to do with an update issue. Please fix. Navigation, media, phone calls are all linked into this one system which can be dangerous when you have to divert your attention elsewhere to deal with this problem. It will happen when driving, sitting still, parked, during remote starts, anytime. |
| Category | Engine, Visibility |
| Date | Nov 16, 2020 |
| State | MI |
| Description | Tl* the contact owns a 2020 ram 1500. The contact stated that while driving with the driver's and the passenger's side rear windows rolled down, the vehicle shook violently as if the tires were off the ground. The contact stated that with passenger's side rear windows rolled up, the shaking stopped. The contact pulled over and inspected the wheels but found no visual failures. The contact stated that the failure recurred after resuming driving. The contact mentioned that his step-dad had the same vehicle and experienced similar failures with the rear windows rolled down. The contact stated that there was an error in the dynamic design flow with similar 2020 ram 1500's. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 14,000. The vin was not available. |
| Category | Visibility/wiper |
| Date | Nov 16, 2020 |
| State | OK |
| Description | Sunroof exploded while driving on an interstate. There were other cars around but vehicle directly in front of me was not close there was not any sound like something striking the vehicle. It sounded more like a shotgun blast and then broken glass and wind noise sounds. The vehicle is equipped with a panoramic sun roof, but only the sliding portion is busted. |
| Category | Power Train, Vehicle Speed Control |
| Date | Nov 11, 2020 |
| State | OH |
| Description | There is a significant delay in throttle response on the 1500 eco-diesel. There are numerous situations and scenarios where you push the throttle down and the car delays for a few seconds before the engine increases power. I could be pulling out into traffic sometimes and sometimes I accelerate normal and sometimes when I push the gas pedal the car delays and I am stuck without any acceleration for a few seconds. You could attempt to speed up to pass on the highway sometimes and again sometimes it does accelerate and sometimes it does not accelerate at all. |
| Category | Visibility/wiper |
| Date | Oct 27, 2020 |
| State | FL |
| Description | The hvac does not properly seal causing constant cold air to flow through the defroster. Being in florida, this causes the windshield to constantly fog up with condensation limiting my forward field of view. This happens more frequently at night and in the morning. It does happen throughout the day as well no matter what the conditions are outside. |
| Category | Engine, Fuel/propulsion System |
| Date | Oct 22, 2020 |
| State | SC |
| Description | Truck fails to properly accelerate creating dangerous moments when attempting to pull into traffic. Problem seems to occur more frequent in warmer weather but is occurring more frequently as mileage accumulates. This issue did not occur in the first 3-4000 miles. But now occurs quite frequently. When it happens the accelerator is fully depressed with extremely slow engine acceleration. The first experience with issue a service electronic throttle warning displayed. The cel set at that time cleared by itself. Dealer has been unable to determine cause. This problem seems like it is engine & boost management related. |
| Category | Service Brakes |
| Date | Oct 22, 2020 |
| State | SC |
| Description | Brake pedal travels excessively on first application of brakes with overall poor braking performance. A rapid second or third brake application brings brake pedal up to normal level, 1-2 inches higher than initial application resulting in normal braking performance. The issue feels like old style rear drum brakes that need to be adjusted but this truck has modern 4-wheel disc brakes. The pedal height to firm solid pedal can be experienced parked or in motion. The reduced braking performance is a high risk to safely driving the vehicle. |
| Category | Seat Belts |
| Date | Oct 20, 2020 |
| State | GA |
| Description | Vehicle was dropped of at the dealership for replacement of the rear windshield. Dealership used 3rd party for windshield replacement. Upon getting the vehicle back, it was later found that the rear driver side seatbelt was not re-attached to bolt and the middle seatbelt was improperly attached. My daughter was in the rear seat on the drivers side while the vehicle was in motion and the seat belt just retracted pulling the connections with it while driving on city streets |
| Category | Visibility/wiper |
| Date | Oct 12, 2020 |
| State | NC |
| Description | The a/c will always blow cold air on the windshield regardless of mode. This causes the windshield to fog on the exterior side leading to poor visibility. |
| Category | Service Brakes |
| Date | Sep 27, 2020 |
| State | MI |
| Description | Turned into driveway to park truck and brakes did not work the vehicle would not stop it hit my garage and the only way to get it to stop is when I threw it into reverse so it wouldn't keep going. The automatic brakes that kick in when too close to something also did not work or kick in. |
| Category | Electrical System, Engine |
| Date | Sep 21, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2020 ram 1500. The contact stated the vehicle failed to start intermittently. The contact stated that several days later, the vehicle started as designed. The contact took the vehicle to bay chrysler dodge jeep ram (636 15th st, panama city, fl 32401, (850) 785-1591) who were unable to identify the cause of the failure. The failure persisted. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 8,000. |
| Category | Engine, Service Brakes |
| Date | Sep 21, 2020 |
| State | MI |
| Description | While backing up an inclined driveway onto a busy road the rear braking assist activated without cause, shutting off the engine, leaving me exposed to oncoming traffic. We were able to restart and pull back into the driveway so there was not an accident but it was a very dangerous situation. |
| Category | Unknown Or Other |
| Date | Sep 19, 2020 |
| State | NY |
| Description | The issue occurs both stationary and in motion. The 12" infotainment system does not play any sound or allow the volume to be adjusted. The siriusxm feature shows a perpetual loading screen but never actually loads the app or play music. The issue is extremely distracting and tempts drivers to try and fiddle with it while driving which can lead to distracted driving. The issue also prevents bluetooth hands-free calling from being used tempting drivers to text or perform a non-hands free call while driving. |
| Category | Power Train |
| Date | Sep 16, 2020 |
| State | UT |
| Description | Frequently, when slowing or coasting such as when making a turn or coasting prior to a stop - when it is necessary to resume acceleration their occurs a delay of 2-3 seconds where the drive train doesn't know how to respond. When it finally does it goes into gear abruptly followed by the late response to request for power from the pedal input. In particular this presented a safety issue when I was in a center turn lane getting ready for a left turn off a two lane hwy. When there was a sufficient gap to make the turn the delay caused a few heart palpitations when the vehicle would not respond. I was towing an atv trailer at the time and wanted to speed my entry to the side road I was turning onto. This fault has occurred many times now and is pretty regular. As an engineer I believe this to be a software issue. No updates are currently available. |
| Category | Electrical System, Engine, Power Train |
| Date | Sep 01, 2020 |
| State | PA |
| Description | Vehicle has consistent throttle input response lag. When applying throttle from a standstill there is a 1 to 1. 5 second lag before the engine revs. The same lag occurs when but can last up to 3 seconds when attempting to increase acceleration from any given rolling speed. This is incredibly dangerous as it makes the simple and frequent challenge of crossing an intersection and/or overcoming slower traffic impossibly difficult to accomplish safely and without drama/stress. Delays in response cause the drivers to second guess their decisions and actions. The result will either be to lift off of the throttle (at which point the vehicle may decide to accelerate partially) or to take their eyes off of the road/traffic and check the instrument panel (at which point the vehicle may then decide to accelerate). If there is oncoming traffic, pedestrians or other obstacles, this can result in a major accident, injury and/or death. |
| Category | Electrical System |
| Date | Aug 31, 2020 |
| State | MI |
| Description | The right turning signal indicator will randomly operate without being manipulated. The signal can not be turned off easily. Sometimes turning the control to the left signal position will turn off the indicator. Sometimes randomly manipulating the control through its mechanical limits will turn off the indicator. There is no logic or obvious vehicle condition that causes this random operation. I think it's an issue with interference with other vehicle wifi systems in close proximity interfering with my vehicle bus control systems. This is a sporadic issue and only happens while the vehicle is in motion on the road in traffic. |
| Category | Unknown Or Other |
| Date | Aug 31, 2020 |
| State | AL |
| Description | Windshield cracked. 12' crack due to stone from highway. . Ram dealers cannot calibrate sensors on windshield because ram has made software and hardware too expensive for purchase. Ramfiat still has not released 2020 softwre update to 3rd party vendors. I called ram support and they advised no assistance can be offered 'at this time'. I have a new truck I can't safely drive. |
| Category | Electrical System |
| Date | Aug 18, 2020 |
| State | PA |
| Description | Sos does not work and dealership and fca state this is not a safety issue. The point of the sos is to allert authorities of an accident. Also I am unable to use the app as intended. Dealer stated they are waiting for a patch to be developed in order for this to work. No time frame and not many vehicles affected |
| Category | Electrical System, Engine |
| Date | Aug 10, 2020 |
| State | ID |
| Description | Tl* the contact owns a 2020 ram 1500. The contact stated that while driving, she saw indicator lights on the instrument panel which stated that the auto stop and start torque systems were unavailable. The engine and battery warning lights were illuminated. The electrical system failed and truck shut-off. The contact pulled the vehicle over to the side of the roadway. The contact had the vehicle towed to stone's chrysler dodge jeep ram (615 s yellowstone hwy, rexburg, id 83440 208-497-5121). The contact was informed that the part of the motor generator unit to fix the vehicle was on backorder and there was no eta on when the vehicle would be repaired. The manufacturer was reviewing the case. The vehicle was not repaired. The failure mileage was 850. |
| Category | Unknown Or Other |
| Date | Aug 06, 2020 |
| State | WA |
| Description | I drove the vehicle and the tailgate was not properly latched. The vehicle is equipped with a tailgate ajar warning light, but it is disabled by the manufacturer. The tailgate popped open while driving and items fell from my truck bed onto the road creating a significant safety hazard for other drivers. Because there warning light is purposely disabled, I was unaware of the hazard until I stopped the truck at my destination. When contacting the manufacturer, I was told they would not fix the warning light. This feature is listed on my equipment list for the vehicle when purchased but purposely disabled by ram. It creates a significant hazard for drivers because unknowing to the driver of the truck, the tailgate can pop open allowing items to fall on the road. Whats worse, is that the manufacturer explained to me that they disabled the warning because they also have an issue where the warning light would come on because the tailgate shows as unlatched, even though it is latched correctly. I find it disturbing that the manufacturer would disable a safety feature for convenience. |
| Category | Engine, Unknown Or Other |
| Date | Aug 05, 2020 |
| State | CA |
| Description | On sunday, july 19, 2020, parked and turned on the ac. Start smelling something burning and white smoke started to come out of front and cab vents. Immediately turned off and let truck sit for 30 minutes and drove about ten miles and the white smoke and smell returned. Pulled over on the freeway to check under the hood for smoke. No smoke was coming from the engine compartment. So, we called dealership to see if this was normal for an ecodiesel truck. The smell and smoke gave passengers inside the vehicle headaches. We were made aware that this wasn't normal and needed to bring the truck in. The smoked continued to travel throughout the truck vents even after it was parked at the resident. July 20,2020 contacted roadside services and had the truck towed to the dealership. The dealership diagnostic was the heater core caused these problems. Passengers experienced headache from the smoke and burning smell. This is a safety hazard especially for someone that is unable to smell, especially if all the windows are up. The truck has less than 3,500 miles. This was a brand new 2020 vehicle and is still at the dealership being repaired. |
| Category | Exterior Lighting |
| Date | Aug 02, 2020 |
| State | OK |
| Description | The dash lighting at night, when headlights come on causing a reduced brightness to the dash lights, the reduced brightness mode is too dim at it's highest setting for night time mode. While it is possible to move the brightness dial to daytime mode, by moving the dial past the night time mode, that is too bright making viewing foward difficult. I feel this creates a hazzard for night time driving in this vehcile. |
| Category | Air Bags, Service Brakes |
| Date | Jul 27, 2020 |
| State | PA |
| Description | Accident happen 5/20/20. Was approaching a stopped vehicle when the brakes failed. Kept trying to apply brakes and nothing happen. Impact at approx 35 mph. After impact the truck started to roll backwards and had to put in park to stop the truck. Tow truck drive also had issues loading on the roll back, brakes would not work. We towed to our body shop for repairs. Then was taken to faulkner dealership for edr testing. Nothing mechanical was ever done with the truck after the body work was done. Bosch released the truck to the dealership. Truck has 513 miles and little over 200 of the miles are what we drove it. Purchased with miles on it. Fiat / chrysler do not see an issue with the truck via the report. I have sent the report to a separate party that is not hired by fiat and they indicate to research page 42 of the report on the master cylinder braking system. We do not see any indication on any codes that were recovered performed by bosch. We know in fact that there were multiple brake codes and feel that the information in still in the "black box". Airbags never deployed at impact of 35 mph frontal impact.*dt*dt*jb*jb |
| Category | Steering |
| Date | Jul 23, 2020 |
| State | PR |
| Description | I have owned a 2020, ram 1500 limited edition since march 2020. When driving the steering sticks in the 11:00 position. If I release hand off wheel and steering remains in position. I have to pull the wheel back to 12:00 position. This problem started occurring about 2 months ago and has progressively been getting worse. I travel 1500 to 2000 miles a month and afraid I may over correct especially in heavy traffic. Spoke with dealership and they said this was the 1st they have heard of this issue. Have not found a solution to the problem. I will be taking the truck back to dealership sat july 25, 2020. |
| Category | Electrical System |
| Date | Jul 20, 2020 |
| State | OK |
| Description | The 2020 ram 1500 experienced while driving a "data bus failure". This failure caused the vehicle to loose power steering, brakes, ramdom instrumentation displays, wipers to come on, headlights to come on and off. Intermitant loss of trottle control. Happened 4 separate time. Had shop on 3 of the 4 times indicate a bad battery, asb modules and pcm module. Currently they are trying to identify a bad transmission control module as the problem. Total mile 530 and only had the vehicle for 50 days. Had to be towed twice to the shop and the other two time it happened with in a mile of the dealer. It spend about 20 days in the shop already. |
| Category | Air Bags |
| Date | Jul 07, 2020 |
| State | TN |
| Description | Was traveling about 35 mph on a straight road, was hit a by a vehicle who sped out of a side road. I was hit on the drivers side front fender by the car, then I crashed head on into the fuel tanks of a semi truck. My truck hit the semi so hard it through my truck backwards more than a truck length. No air bags deployed. |
| Category | Engine, Power Train |
| Date | Jun 22, 2020 |
| State | KY |
| Description | On two separate occasions in the past week, the throttle pedal in this gen 3 ecodiesel engine has failed to respond upon pressing it to make a turn after driving the truck for a few minutes. I will drive a few miles, then stop in a turning lane awaiting a chance to complete the left hand turn across traffic, and when I apply pressure to the throttle pedal nothing happens. It's as if the pedal has been unplugged. As I continue to hold pressure on the pedal, several seconds will go by and then immediately there will be a harsh jerk and the truck will immediately apply power. This is a separate issue from the terrible lag in throttle response that has been present since the truck was brand new. This loss of all pedal response only began to happen this past week, with approximately 3,800 miles on the odometer. *tr |
| Category | Electrical System |
| Date | Jun 21, 2020 |
| State | PA |
| Description | 2020 ram 1500; etorque system issues shutting truck off twice now. Kills battery and the truck. My truck has 1400 miles on it and the part is on national back order, no loaner vehicle; unknown repair time. Truck failed both times with trying to remote start the vehicle it shuts right off. The. N when trying push start the battery light comes on with check engine and battery voltage low on information system. |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Jun 17, 2020 |
| State | NY |
| Description | While stopped at light when I began to accelerate making a left turn the transmission wouldn't shift out of first gear. This is dangerous should you need to quickly move car out of way. Car went up to 5000 rpm before I release the gas and proceeded to side of road. Dealer couldn't duplicate, I asked them to flash the computer and they refused, saying any updates would be over the air. Which is not true. Truck is supposed to be equipped with tailgate ajar warning light, it is in manual and on my build sheet. Dealer tells me that its not. So there not putting in the correct equipment. This is dangerous since I had 2017 ram that tailgate opened while driving before recall!! *tr |
| Category | Exterior Lighting |
| Date | Jun 17, 2020 |
| State | NY |
| Description | Vehicle is missing tailgate ajar warning light. According to build report its listed under vin and is in the 2020 ram 1500 manual. I noticed this after I pulled away with tailgate open. Realized it should have a warning light and began to investigate. Dealer says I don't have this, but customer service says I have it and plus its in the manual. *tr consumer like to add, he noticed staining to headliner from water leak. This should be a safety recall since it can be effecting the drivability of vehicle and safety of vehicle occupants. Water is possibly penetrating thru roof antenna, rear window and through vehicle third light. Water started leaking through the air bag area, seat belt tensioners, car speakers and coming in contact with electrical components of vehicle. Carpet and insulation is wet caused by this leaking.*jb |
| Category | Power Train |
| Date | Jun 15, 2020 |
| State | AK |
| Description | Tl* the contact owns a 2020 ram 1500. The contact stated that upon reversing the vehicle at various occasions, the vehicle abruptly stopped without warning. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 700. |
| Category | Service Brakes |
| Date | Jun 05, 2020 |
| State | NY |
| Description | Tl* the contact owns a 2020 ram 1500. The contact stated that on several occasions while the vehicle was in drive or in reverse, the brakes activated independently without warning. The vehicle was taken to an unknown dealer and to lia dodge located at 2116 central ave, schenectady, ny, 518-579-3300, where an unknown software was updated however, the failure recurred. The manufacturer was notified of the failure however, provided no additional assistance. The vehicle was not repaired. The failure mileage was approximately 500. |
| Category | Electrical System, Exterior Lighting, Steering |
| Date | Jun 04, 2020 |
| State | TX |
| Description | I was driving in the highway at 65mph while steering power shut off and warning on dash came on saying power steering was disengaged. I pulled off the highway shut vehicle off checked under hood and nothing. Got back on vehicle started it and warning had gone away and steering was ok. Drove for about 10 miles and it happened again. I was told to drive vehicle to dealer and they said it was a problem with the battery. Vehicle was in shop for a day. They called and said problem was fixed. I left the dealer, drive 40 miles and it happened again. Took it back. And now they don't know what the problem is. Very unsafe vehicle. Power steering goes off randomly. Im glad I didn't have my family with me. Truck is very hard to control with no power steering. I also noticed while driving to the dealer the instrument panel would go dim and then back to normal. *tr |
| Category | Service Brakes, Unknown Or Other |
| Date | May 28, 2020 |
| State | TX |
| Description | This defect has the real probability of causing damage to both my vehicle and another vehicle. Taking my new truck through a car wash, I put the vehicle in neutral at the start of the wash. The car wash has rollers that drive the rear driver's side wheel through the car wash. At the end, my vehicle dashboard indicates that I need to depress the brake pedal and push the start/stop button on the dash. After doing this, the dashboard then tells me that I need to depress the brake pedal and put the vehicle into drive. Each time I depress the brake pedal, the driver's rear tire jumps over the roller pushing the vehicle and the distance between my vehicle and the vehicle behind me closes. My ram has the large monitor screen, and has the ability to install apps. What is needed is a "car wash app" that disables the requirement to depress the brake for these two procedures as long as the vehicle was 1) rolling in neutral; 2) has not traveled more than x feet (300); and 3) has not traveled faster than 4 miles per hour. *tr |
| Category | Electrical System |
| Date | May 22, 2020 |
| State | FL |
| Description | Vehicle continually has a dead, -dead- 0 volt battery overnight. Started its 1st week home and has repeatedly happened half a dozen times randomly since. Fully charging the battery takes all day. The battery has probably taken permanent damage. I have to carry a 1000 amp jump box at all times to have reliable transportation. Draining a agm 85 ahr battery dead flat in a few hours ia a major problem and a potential fire hazard. There is no shortage of similar complaints on the internet https://5thgenrams. Com/community/threads/dead-truck-class-action-lawsuit. 17342/ https://5thgenrams. Com/community/threads/how-many-times-have-you-had-a-dead-battery. 17149/ *tr |
| Category | Engine |
| Date | May 07, 2020 |
| State | NY |
| Description | Check engine light came on at around 300 miles. Code p3497. Brought it to the dealer and was told it needs new lifters. Truck was in motion on a city street when light came on. *tr |
| Category | Fuel/propulsion System |
| Date | May 06, 2020 |
| State | FL |
| Description | Usually, the gas nozzle automatically turns off the gas when the tank is full. While waiting for this to happen, hand on nozzle holding it open, the gas overfilled, gushed out of the fill tube, and out from under the truck. A big puddle of gas on the ground. I thought the nozzle shutoff malfunctioned. I went to fill my truck again on 5/5. I put the nozzle into the fill tube and squeezed the handle. Gas gushed out of the fill tube right away, out from under the truck and creating another large puddle of gas on the concrete. I had a similar, no cap, filling tube on my 2013 f-150 and never had this problem in 7 years. So I called my dealer to report this and see if others have had the same problem. I was told there is a second valve in the fill tube and I need to insert the nozzle all the way into the spring. I haven't had a chance to see if this corrects the problem. However, many times when I have tried to fill various vehicles that I have owned, sometimes I have to pull the nozzle slightly out to keep the automatic turn off from coming on so I can fill the tank. I never top off, add more gas after the automatic switch turns the pump off. I think this is a poor design or something wrong with my fill tube. I'm sure others will be doing the same thing I did and raw gas all over the ground and vehicle isn't very safe. Both times vehicle was stationary and engine off at the filling station. I will take pictures if this happens again. *tr |
| Category | Engine |
| Date | Apr 17, 2020 |
| State | TX |
| Description | 2020 ram 1500 ecodiesel has a serious turbo lag. When yielding and then accelerating, the engine power seems to just drop out, falls flat. By this time vehicle coasts into approaching lanes and then it will suddenly accelerate with a burst of power. I feel it is turbo lag but may also be that the transmission is not down shifting in time in addition. I've heard numerous others mention this and it's something that I have to watch for constantly but cannot catch it everytime. This specifically happens every time I go to exit my long driveway onto a 4 lane hwy. *tr |
| Category | Engine |
| Date | Apr 15, 2020 |
| State | TX |
| Description | Throttle response or acceleration lag after letting off the gas to change lanes or slowing for corners etc. Has happened at end of exit off the interstate after stopping at stop sign, then proceeding to make a right turn into the lane. Upon pressing gas truck seems to "coast" or wait a few seconds before realizing it's getting gas then will suddenly accelerate. You have to wait and not give it gas for a few seconds for it to catch up. This causes a problem when changing lanes in town in traffic. Appears to happen mainly at slower speeds. Such lag could cause you to get rear ended a lot can happen in 3 to 5 seconds. Have had vehicle to shop, inspected and no signs of anything wrong upon testing. Has happened again, will take to shop again. This has happened 5 or 6 times now in less than 30 days of ownership. Truck now has 1078 miles on it. *tr |
| Category | Engine |
| Date | Mar 06, 2020 |
| State | KY |
| Description | 3. 0l gen 3 ecodiesel engine has excessive lag and delay in throttle response. While traveling at steady speed in lower gears 3rd, 4th, or 5th and then depressing accelerator pedal to increase speed, engine will not respond until three to four seconds have elapsed. This creates a significant hazard when attempting to merge into traffic or cross traffic during a left turn. Prior experience with multiple gasoline and diesel turbo-charged vehicles has not presented this issue to me. The 2020 ram 1500 ecodiesel has a magnitude of turbo lag and unresponsive throttle that is quite dangerous. |
| Category | Structure:body |
| Date | Mar 03, 2020 |
| State | AL |
| Description | After taking the truck through a car wash and bringing home to vacuum, I noticed water in the front driver's side floor. I noticed condensation under the floor mat too. After pulling out the kick panel and rolling the carpet back, the metal floor was wet and the pad was saturated. I took it to the dealer and it was reported back to me that there were seams in the body that were not filled. |
| Category | Unknown Or Other |
| Date | Mar 01, 2020 |
| State | TX |
| Description | My tailgate keeps opening |
| Category | Service Brakes |
| Date | Jan 30, 2020 |
| State | NJ |
| Description | Driving off a exit, at about 10-15 mph went under a bridge and the forward collision warning system applied the brake and stopped the car short(no other car was in front of me), almost having the car behind me hit me. Also going into a parking garage it also stopped short 2 times during one visit, no other cars around. This is extremely dangerous !!! |
| Category | Fuel/propulsion System |
| Date | Dec 30, 2019 |
| State | OR |
| Description | Vehicle throttle maximized when I pressed the brake to stop. After impact with another vehicle the throttle went back to the idle position. I was merging in traffic onto another street. The vehicle in front of me was stopped for the merger. *ln case number xxxxxxxx ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).'*jb |
| Category | Power Train |
| Date | Dec 19, 2019 |
| State | CA |
| Description | This has happened several times. When driving the ram, with the gear in drive and in 2 wheel drive, the transmission will not shift out of first gear. Obviously, this is very dangerous for driving. This seems to be a recurring issue with the dodge ram and should be fixed or recalled. Similar issues with the 2019 dodge ram: https://www. Cargurus. Com/cars/discussion-t77803_ds971922 |
| Category | Visibility/wiper |
| Date | Dec 14, 2019 |
| State | LA |
| Description | My brand new 2020 ram 1500 laramie sport is equipped with tilting down driver/passenger side mirrors when in reverse. The problem is when they tilt down, they tilt down so far that it is out my view. I utilize this feature for backing into my garage, on side on my boat, where space is very limited. I actually have inches on both sides of the truck. After spending big money on my new ram 1500 2020 laramie sport, I expect all of it's features to perform as described, and expected. After talking with the salesman who sold me the truck, he explained this is a known problem in the ram community on these new 2020 vehicles. Knowing this, it frustrates me even more that I was never informed of this information prior to making the purchase. This problem should be fixed immediately. |
| Category | Electrical System, Exterior Lighting, Service Brakes |
| Date | Nov 30, 2019 |
| State | WA |
| Description | On november 13, 2019 at 6:00pm pst while traveling 70mph westbound on interstate 90 at the sr18 interchange the vehicle experienced multiple serious safety defects and major systems failures due to loss of electrical power. Light conditions were nighttime, traffic was light, weather was clear. Electronic failure messages began to appear on instrumentation panel approximately 20 minutes prior to the total electrical failure: navigation, stop/start, climate control, uconnect, sirius radio, adaptive cruise all ceased function with no driver ability to control these systems well prior to the total shutdown. At total shutdown, with the vehicle still traveling at 70mph, the following additional events simultaneously occurred: 1. Total failure and complete loss of power steering, 2. Total failure and complete loss of power brakes, 3. Total failure and complete loss of headlights, turn signals, and hazard lights 4. Total failure and complete loss of all dashboard and u connect instrumentation, 5. Total failure and complete loss of all steering column and dashpanel controls 6. Total failure and complete loss of adaptive cruise control, 7. Total failure and complete loss of electronic lane assist. 8. Total failure and complete loss of electronic parking brake this ended with the vehicle being safely pulled to the shoulder of the freeway. When stationary, the vehicle lost nearly all power; there was just enough remaining power to randomly illuminate displays and uconnect in arbitrary flashes; giving the dashpanel the appearance of a nightclub. The vehicle was then towed to the selling dealer. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I have 2020 Ram Laramie Sport bought new had it into South pointe Chrysler Dodge in Tulsa, Ok. Having issues with it not starting for days then starting may go week then not start again. Brake pedal is hard and stiff when won’t start had dealer check first time said it was battery well that wasn’t true had it checked before taking in but they insisted $350 for new battery it fixed nothing took in again a week later they said push button switch had several codes showing instead of replacing it they cleaned it said that should fix it it didn’t took it back again service manager checked battery they installed it was a year old new battery they put in they said not battery nothing fixed when cold out truck did same thing took back in now they said it was a faulty taillight wanted $1500.00 to replace taillight said it was shorted out extended warranty said they won’t cover that it’s a factory defect and dealer wouldn’t fix it out of warranty so I had to pay out of pocket but (not true) light not problem I bought brand new OEM taillight myself replaced it did not fix problem still off and on may or may not start not reliable taking to another dealer to find real mechanics took in 3 times they want to charge for each mistake they make in diagnostics to fix problem costing consumers thousands of dollars and never fix the problem it’s insanity. They built the trucks they know the defects and play stupid about them and charge consumers and Dodge knows of defects. I still have same problem today has not been repaired.
I have a 2020 Dodge Ram Rebel. Today driving down the highway my back glass in the middle exploded inward. It looks as if there was an issue with the internal defrosting system in the glass that when investigating appeared to be melted or burnt.
Bought a 2020 DodgeRam Big Horn 4×4 in Oct,2020 it nows has 9,000 miles on it .The tuck has broke down 5 times now , had throttle positioning sensor faulty message along with check engine light , traction control all light up first time when truck died , second time cam sensor relay , check engine light , a lighten bolt , and truck died, And it happened again after four trips to dealers , of course first thing they do is erase codes then try to duplicate , then cant duplicate them , then gives truck back and it breaks down a week later . Finally dealership says cam bent ,lifters bent , and head damaged on one side of engine . Think it time for new motor ,not try a fix one side of motor
I have a 2020 ram 1500 limited, the first of alot of issues is the dash leather bubbling up, the wood on steering wheel turning orange, the wheels corroding, the ramboxes warping and lastly the back window leaking through a Crack, I took my truck in to the dealer, August last year, nothing happened, I took it back February this year, they said they ordered parts, kept the truck for a month, nothing happened, I got the truck back and kept calling, they said parts were on order, well I finally called Ram up and said I want to start a lemon law case, I told them what happened and they called the dealer, they called me back and said non of the parts were on order, well they took care of it and in two weeks the part were there, go figure, I am worried something else will go bad now.
Great truck I bought it new in 2020 Dodge Big Horn with a 5.7 hemi never had one problem with it never ever took it to the dealer for the oil changes I’ve done it myself couldn’t ask for a better truck
2020 ram 1500 big horn cv shafts keep failing, taking it to the local dealership for the 3rd time in less than 6 months
Having trouble fueling the truck. The gas pump continual clicks off while fueling. It has been at the dealer 3x and still not fixed. Evaporative emissions system issue and they cannot seem to fix it!!!
2020 Ram 1500 Sport, 26000 miles and now it won’t start. Started with once or twice a year just shutting down while driving. Now it won’t start at all. Going to shop tomorrow.
bought a 2022 ram truck 2 days ago its only getting 14 to 15 miles a gallon on high way 5.7 hemi torque runs on gas doing 65.love the truck but might have bought a hummer for that miles
I bought a 2020 dodge Big Horn quad cab after about a week I smell antifreeze all the time took it to the shop they replaced the thermostat did test on it said it’s fine every time I get out of it a small and a freeze then I started noticing in the rain my Speedometer was getting really bright and we go down really bright and go down one day I pulled into work my coworker said one headlight came on the other one on they both went off and they both came back on they replace the computer brought her home for a week then my tag lights wouldn’t go out they told me to unplug them took it back to the dealer nothing now I’m waiting to go back to the dealer for an appointment and we had a big rain storm in the back windows leaking I’m not a happy camper
Mines a 2020 limited with all the bells and whistles, currently at 12000 and (knock on wood) so far it’s been a great truck. I’ve read about all the problems people are having with them and so far It’s good, well except for the rear view mirror folding down to much to back up and the annoying lane assist keeps shutting off every 3 minutes. Besides that I love it.
Not happy with my dodge 2020 rebel black out addition as it has many problems especially the sunroof and when starting the truck it keeps blinking as well as the scratch and dent protection plan seems to be a lie right there
We bought a brand new 2019 Ram3500 dually December 2019. Started having problems in June 2020 and after 3 months back at the Dodge house we got it back from having the fuel system replaced because metal shavings getting in it. Now here we are June 2021 its back at the Dodge house from transmission failure. Already been there 2 and a half weeks and they are still trying to figure it out!!!
I bought a 2020 Ram laramie in August 2020. Great truck. I was forced off the freeway in a construction area. I hit 2 traffic signs a concrete drain and a bridge footing. Did 18,000 in damages to front end. Hit every thing at between 60 and 65 mph. Not a peep out of air bags any where. Not happy about useless air bags. .
I bought a 2020 dodge bighorn used from a dealer on Feb.01, 2021 (02-01-21). Truck is under manufacture warranty with
41006 miles when bought.
-On Apr. 08, 2021 (04-08-21) I had #6 injector fail, (dealer replaced)
-On Apr. 20, 2021 (04-20-21) I had #3 injector fail,
(dealer replaced)
-On May,10, 2021 (05-10-21) I had #1 injector fail,
(This time I called corporate and started a case number and request all injectors to be replaced/ dealer replaced all injectors)
– I have my fingers crossed its fixed
Well I bought my ram in January 2021 it was a limited 2018 we were driving home from a short drive loved it to the max it burnt to the ground on Good Friday so now we are trying to get our insurance back it was a 3 litre diesel
In reference to the 2021, I have the V6 semi highbred 1500 Rebel and 1000 miles on the truck, first I’m getting about 13.5 miles to the gallon, driving it carefully 2/3 of that country driving.
My complaint would be what they call lane keep, coming from my 2017 Ridgeline with lane keep… Ridgeline was a PlayStation, RAM is pong. All the technology is their, cameras, control of the steering wheel, but all it does when it sees the line is turn the vehicle toward the other line and pink pong you back-and-forth until the truck rolls, I assume. It has nothing to do with keeping you in your lane. The four your old technology in the Ridgeline, wiggled the wheel if you started crossing the line otherwise it used a little finesse to keep you centered. This is an expensive option in the RAM that you end up turning off because you feel like you’re fighting it’s over correction all the time.
My Ridgeline and this RAM,!both were made in America, the problem seems to be with the companies not the workers.
I have a 2014 limited ram 1500. With air suspension problems . Dealer doesn’t seem 2b able 2 deflates on its own 4 days 2 weeks @ a time. Reinflates on its owe & maintaining ride ht. Intermittently 4 2hr-2days or 2 weeks. Contacted NHSA.
Was any of this fixed in the 2021 Ram 1500 Laramie’s? I am looking at the Ram 1500 and the Ford F150. Towing a 4000 lb. Boat and Trailer. I really like the Ram, but not after reading about these issues.
Ford or Ram????????