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The all-new 2022 Hyundai IONIQ 5 earned a lot of excitement from the EV community when it was first released. After all, the automaker boasted it was full of “Hyundai quality you can trust.” Yet, there are some less than trustworthy aspects to this model. These include defective service brakes, electrical malfunctions, and steering column issues.
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NHTSA Complaints for the 2022 Hyundai IONIQ 5
| Complaint Category | Number of Complaints |
|---|---|
| Electrical System | |
| Power Train | |
| Service Brakes | |
| Forward Collision Avoidance: Warnings | |
| Fuel/propulsion System | |
| Vehicle Speed Control | |
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Electrical System:12v/24v/48v Battery | |
| Structure:body | |
| Electrical System:propulsion System:charging:port |
Most Common Problems with the 2022 Hyundai IONIQ 5
A total of 13 complaints were filed with the National Highway Traffic Safety Administration (NHTSA) between April 7 and October 27, 2022. Of these, 5 report that their 2022 Hyundai IONIQ 5 crashed because of various malfunctions.
Nearly half (6) of the complaints are listed under Electrical System, which is disturbing since this is Hyundai’s first dedicated EV line. These range from problems charging these electric vehicles to faults with safety warning systems and a key fob failing to open car doors.
There are 3 complaints listed under Service Brakes and another under Parking Brake. Additionally, there are another 2 complaints that mention brake problems. All 3 of the complaints listed under Forward Collision Avoidance involve faulty braking.
The problems run even deeper with a recall signifying trouble with the brakes on all IONIQ 5 models. Without a transmission, the parking brakes are electronic and needed to keep the vehicle from rolling away. When voltage fluctuations occur with the vehicle off and in a parked scenario, the signal can inadvertently disengage the parking brakes momentarily, but it’s enough for the car to roll away. A software update to the Shifter Control Unit (SCU) is required to fix the problem. But the car must be brought to the dealer for repair, which doesn’t make sense since it can get over-the-air updates.
This problem, which potentially affects 10,729 IONIQ 5s, isn’t helping anyone rely on the “Hyundai quality” that is pushed so heavily. Disturbingly, there are already several complaints to the NHTSA reporting that cars crashed because of shifter control unit failures.
Other components and systems mentioned in complaints are the powertrain, structure, and vehicle control. Although there are no NHTSA complaints listed under Airbags. But two of the complaints that involve crashes state that the airbags did not deploy.
Electrical Systems Issues
It’s always disconcerting when the majority of complaints about an electric vehicle are about the electrical system. Even more so when they relate to charging the vehicle.
DC Fast-Charging Problems
There are 2 NHTSA complaints that describe how the deadfront (a plastic cap) on the charging pin becomes dislodged after DC fast-charging at public charging stations.
Both complaints say that the owners now can’t find the cap. This is a major problem because the cap is supposed to cover the conductive part of the pin. With it missing, the person charging the IONIQ 5 may be exposed to potentially harmful electric current, which is highly dangerous.
Safety Warning System Faults
A Hyundai IONIQ 5 owner from Delaware states that after 5 warnings one rainy day, most of the systems involved triggered a fault. The warning lights that came on were: check battery, lane assist warning, the antilock braking system (ABS) warning, parking brake warning, forward collision warning, and blind spot collision avoidance.
What was more disconcerting was that driving to the dealer, “my brakes became steadily lighter and lighter with the manual brake even clicking at times. My braking distance was doubled by the time that I got there. Other owners are seeing the same issue. It sounds quite similar to the Kona Electric recall (20V-748). My car is unsafe to drive.”
A New York owner tells a similar story after the stop vehicle and check brake system and the check engine light warning went on. The Hyundai dealer “fixed” the issue “by removing a component that is unrelated to the braking and security systems and the car became drivable again.” But not for long. About 300 miles later, “the braking system still functioned, but all electronic features were disabled by the car and braking involved a lot of force on the brake pedal to get the car to stop.”
This complaint also mentions that the “Check automatic lane change system” warning sometimes flashes when the car is turned on. “The car is now back with the dealer who ‘fixed’ the issue originally but their EV tech isn’t always there to look at cars, even though the issue is not necessarily EV related as all cars (should) have brakes.”
Problems with the Brakes
Brake problems are a major issue with the Hyundai IONIQ 5. All 5 crashes recorded in complaints to the NHTSA relate to faulty brakes. And, as you can see, the two complaints mentioned above under Safety Warning System Faults both mention brake issues.
One NHTSA complaint says, “The regenerative brakes had an error go off, which caused the brakes to stop working properly. This error went off twice, once in my driveway upon starting my car, then it reset itself. And again while driving, in which I nearly rear ended the car in front of me due to the brakes not working. Hyundai confirmed the error codes but could not reproduce (them). Hyundai eventually replaced components of the brakes, but I do not trust that it won’t happen again. I wanted out of my lease but they refused and made me drive it again, even though I’m terrified of it happening again.”
This IONIQ 5 owner has every reason to be afraid. Here are a couple of complaints that show why. An owner from Arizona was involved in a minor collision. When he rear-ended another car accelerating from a stop light at low speed:
- Forward collision warning did not activate.
- Auto braking did not activate.
- No airbag deployed.
A Florida driver also rear-ended another vehicle, but this time it was because the emergency hand brake didn’t work. It happened while driving at 80 mph. He “was pressing on the brakes while approaching a red light” but “the vehicle would not stop. The complaint goes on to say that “he pulled on the hand emergency brakes to stop the vehicle but the vehicle would not stop.” He rear-ended it, causing the car in front “to lose control and hit another vehicle.” There didn’t appear to be any injuries, but they filed a police report.
Shifter Control Unit Software Error
The first complaint about an SCU error was lodged with the NHTSA in April 2022, before the May 4 recall was announced by Hyundai. The driver, aiming to exit his driveway, tried to put the car in reverse while in park, but the gear shifter didn’t work. As he got out of the car, with the gear shifter in park, the vehicle accelerated into his garage. The garage door and pillar, and the driver-side door, were all damaged. The airbags didn’t deploy on impact, but luckily the car owner wasn’t injured.
His New York dealership inspected the vehicle, which had only 494 miles on the clock. They claimed the failure “was a result of human error.”
Nearly 2 months after the vehicle was repaired, it happened again. Though the gear shifter did eventually move after multiple attempts. By this time the recall was in place and the owner was instructed to take the car to the dealer for the software update.
An owner from California was lucky not to be in the IONIQ 5 when it crashed. The vehicle was parked and unattended at the time. The shifter control unit failed and the vehicle rolled away just as described in the recall notice. The front of the car was damaged in the crash.
Worn Steering Columns
Controlling a vehicle is just as important as being able to keep it parked. Yet, the IONIQ 5 is also suffering from serious steering problems. Even though there are no complaints to the NHTSA about steering (yet), it’s worth mentioning since the problem has been acknowledged by Hyundai in a manufacturer communication.
The notification, a service bulletin, was issued in April 2022. It is only one of two manufacturer communications sent to dealerships about the IONIQ 5 prior to November 2022.
One Edmunds user says, “Purchased the IONIQ 5 Limited last Thursday, 3/24. Over the next couple of days, I noticed that while driving between 60-70 mph that the steering wheel was shaking excessively. I brought it into the dealer on Monday 3/28 and it has been there for 5 days and counting. Now I am stuck paying for a brand new car that I can’t even drive. Was looking so forward to it but am now so disappointed. Please test drive the car multiple times at highway speeds before buying.”
Service Bulletin #22-ST-005H discusses how the vehicle can end up with a bearing noise that’s coming from the Motor Driven Power Steering (MDPS) column worm shaft assembly. When this noise occurs, the worm shaft bearing has to be replaced to fix the issue.
This is one problem that doesn’t only affect the IONIQ 5. It affects 16 models and a total of 51 Hyundai products with model years ranging from 2017-2022. This means that even brand new vehicles may be affected.
Your Lemon Law Legal Rights
Think you have a lemon? If so, why not sit back and let the experts work out your lemon case at no cost to you? After all, the law makes Hyundai pay lemon law legal fees.
Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you. So, if your Hyundai IONIQ 5 has issues that affect its use, value, or your safety, call the Lemberg Law Helpline. Alternatively, fill in our contact form so we can assess your problems free of charge.
Complaint Data
| Category | Electrical System |
| Date | Mar 15, 2023 |
| State | FL |
| Description | The car shut off while driving cause of a 12v battery issue. Imagine turning onto a major road just for this to happen. Car wouldn't go above 25mph and close to it's death it wouldn't go above 12 then just stopped. I couldnt lock it, I couldnt turn it on. I couldnt even move it from drive to park. How is this safe?! |
| Category | Electrical System, Power Train |
| Date | Mar 13, 2023 |
| State | NY |
| Description | Was in the middle of driving when a loud alert sounded and the dashboard showed the error "stop vehicle and check power supply". The car otherwise behaved normally. I pulled into a parking log, looked at the only thing I knew how to look at (12v battery), confirmed it was still plugged in, and turned the car back on. The error was still there, but now the car wouldn't go over 26mph. I limped home, called a tow truck to take it to the nearest hyundai that services electric vehicles, and they told me they'd have to replace the iccu, which is backordered. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Mar 13, 2023 |
| State | CO |
| Description | When driving on the interstate the collision avoidance system will falsely trigger around 5% of the times going under overpasses or road signs. The vehicle rapidly decelerates using regenerative braking. |
| Category | Electrical System, Fuel/propulsion System |
| Date | Mar 12, 2023 |
| State | CA |
| Description | I was driving to my parents house when suddenly a message popped up on my driver screen saying that the electrical system has a problem. Driving a little more to reach my parents house and it starts saying to stop and check power supply. We ended up making it to my parents house and decided that it was unsafe to drive anymore with the error message going off. I called a tow truck to tow it back to our dealership in fremont. When the tow came, I thought we could drive it on the bed but turns out the vehicle wouldn't start. We jumped the 12v battery and found that we could put it in neutral and somewhat drive it until it drained the external battery used to jump the 12v battery. With the car stuck halfway on the bed, we managed to put it in neutral and pull the car up using the tow's harness. Took it to the dealer and after a few days they said a fuse blew and that something called the iccu was bad and needed to be replaced. |
| Category | Electrical System |
| Date | Mar 08, 2023 |
| State | IL |
| Description | Charging with level 2 / 240 vac charger stops frequently after 5 months of ownership. Car will not complete charge. Seeing on message boards that this is common problem with this model. |
| Category | Electrical System |
| Date | Mar 04, 2023 |
| State | VA |
| Description | Car is 13 months old, 13,xxx miles. Driving car at 60mph we heard a bang from the rear of the car and lost power almost immediately. Car displayed warning "check electrical vehicle system." we shut it off, then restarted in limp home mode, warning now said "stop vehicle and check power supply." we then turned off the heater and the car got to 55mph and I could get the 5 miles back to home. The 12 volt batter no longer charges, the car will not accept a level 2 charge. It was towed to hyundai for repairs. Research suggests that the integrated charge circuit unit (iccu) and the accompanying 450v/40 amp fuse are both bad. |
| Category | Electrical System, Fuel/propulsion System |
| Date | Mar 02, 2023 |
| State | CA |
| Description | We were driving vehicle on a neighborhood street with a speed limit of 45 miles per hour. When we got a "high voltage fault warning" from the car. I continued to drive about 10 second more and got a second warning. A different series of warnings appeared the last one being "please pull over and check your electrical system". We pulled into a neighborhood street, turned off the car. We decided to try to make it home which was less than 1/2 mile. Once I restarted the car, both messages cycled through the dashboard. Then the car lost the ability to accelerate past 25 miles per hour, no matter how much I stepped on the throttle. |
| Category | Electrical System |
| Date | Mar 02, 2023 |
| State | PA |
| Description | I was doing a 3-point turn in the driveway, and heard a pop sound from under the rear seats. A warning light came on in the dash, after a little bit of time the warning changed into an error that stated pull the car over and do not drive. Obd sensor reported codes p1a90 and p0c17. Car also went into "turtle" mode preventing it from being driven normally. Had it towed to the dealership, but took 2 weeks for them to inspect it. Once they got to it, they quickly determined it was a blown high-voltage fuse, and a fault in the iccu (integrated charging control unit). Was told there is a national backorder on the iccu and no eta on delivery. I was also told I am one of three ioniq 5s waiting for a new iccu. I've seen many reports online of many ioniq 5s having this same issue, and very long wait times for iccu replacements. |
| Category | Exterior Lighting, Service Brakes, Vehicle Speed Control |
| Date | Mar 02, 2023 |
| State | NH |
| Description | The ioniq 5 has a one pedal driving mode, where the car will come to a complete stop without needing to press the brake pedal, similar to other ev's. In this mode, the gas pedal operates differently then in a conventional car - pressing the pedal approximately 1/3 of the way down represents neutral, where the car coasts. Pressing the pedal less then that - between 1/3 and not pressing it at all, applies braking power to the car, either through regenerative braking or the application of the physical brakes. The issue is, the brake lights on the rear of the vehicle do not light up when the gas pedal is depressed any amount. If you press the gas pedal as lightly as possible, the car will brake a fair amount but there is no warning to driver's behind that you are decelerating. I have twice been almost rear-ended, both times while slowing down in one pedal mode. I suspect the lack of brake lights until you take your foot fully off the gas pedal is a contributing factor. Other ioniq 5 users have experienced the same issue. |
| Category | Fuel/propulsion System |
| Date | Mar 01, 2023 |
| State | CA |
| Description | The car suddenly cut speed to 20mph while traveling at around 40mph. No matter how hard I pressed on the accelerator, it did not go over over 20mph. The dashboard also said speed limited to 20mph. I had to pull over on the side of the road. Turn off the ignition. Then turned it back on. Then the car resumed to operate as normal. Luckily there were no other cars around so I could safely pull over. This could had been disastrous if it cuts speed again when I'm driving at 65mph on a busy freeway. I feel unsafe operating this vehicle because I'm afraid this will happen again in the near future. |
| Category | Power Train |
| Date | Mar 01, 2023 |
| State | MD |
| Description | Heard a "pop" sound and the car shortly after said "check ev system." a few minutes later the car beeped loudly said "stop vehicle and check power supply." a odb scanner reported a p1a9096 code. This issue makes the vehicle inoperable with little warning. |
| Category | Electrical System, Electrical System:12v/24v/48v Battery |
| Date | Feb 22, 2023 |
| State | NY |
| Description | The contact owns a 2022 hyundai ioniq 5. The contact stated while driving 59 mph, a warning message advising to stop the vehicle due to low battery was displayed; however, the main battery was fully charged. The instrument panel lights turned off and the vehicle decelerated to 23 mph. The contact veered to the right lane. While driving to the dealer, the vehicle stalled. The vehicle was towed to the dealer, where the integrated charging control unit (iccu) assist, and the high voltage fuse were upgraded. Additionally, the battery was replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and informed the contact they could not provide vehicle rental assistance because the dealer was unwilling to assist. The failure mileage was approximately 28,000. |
| Category | Electrical System |
| Date | Feb 21, 2023 |
| State | WI |
| Description | When charging the vehicle using a level 2 charger, the charging system will often trip for unknown reasons. This can happen after 1 hour or after many hours of charging. If using specific chargers, the charging will restart after a 10 second delay and oftentimes the car will continue to trip and start recharging multiple times. This can lead to heating up of the charging cord and potentially tripping the main breaker feeding the charger. In the car you can change the charging current from maximum to reduced to minimum. The issue appears to happen mostly on maximum and reduced charge, but has not happened on minimum yet. The issue is reproducible on multiple level 2 chargers and appears to be a common issue across numerous other owners. I have attempted to have the dealership investigate, but they are too new and or ignorant to electric vehicles that they won't take my advice on how to reproduce the issue and thus have not been any help. This issue is not related to dc charging which leads me to believe it's either electrical pin related or an issue with the ac to dc converter on the car. Besides, not getting the full use of the car I paid for, this issue can leave a user stranded if the charger fails to charge the car when expected, but also could be a potential fire hazard with the excessive heating of the charging module and associated charging cords. In the attached photos you can see how often the car charging will trip as I get a notification in my phone app each time it stops charging. If you're inside the car watching the dashboard when this happens, it will flash check ev system very briefly while it trips and restarts. No actual codes are thrown though. |
| Category | Power Train |
| Date | Feb 19, 2023 |
| State | CA |
| Description | I got the new update for my car from dealership, didn't know it effect ego mode, it's really lagging any power, need push accelerator all the way down to get any power, danger for left turn, please look into this thanks. |
| Category | Engine |
| Date | Feb 14, 2023 |
| State | CA |
| Description | On february 6, 2023 at approximately 9:50 a. M. I was driving my hyundai ioniq 5 sel northbound on ca highway 135, santa maria, when I heard a loud pop coming from my car. Within a few seconds my car lost speed rapidly, from 55 mph to 25 then a second later 22 mph . I tried to accelerate - there was no response - the car maintained the 22 mph. A message appeared on the right side of the dash board in an orange circle “check vehicle system†with a small upside down triangle with letters ev also inside this circle and a “small orange battery†picture showed on the left. I drove the car onto the shoulder of the road and with my hazard lights blinking, drove a half block making a right hand turn onto miller street to get off the highway. I entered chc medical building's parking lot. Immediately upon entering the parking lot, my car stopped dead, before I had a chance to pull into a parking space. My car was now blocking cars coming in and out of the parking lot. I called roadside assistance and reported the above, the time was approximately 10:19 a. M. A tow truck (aaa) was requested by roadside assistance. After my conversation with roadside assistance, I turned the car on again and got power briefly - I moved the car into a stall space and waited. My car arrived at the hyundai slo dealership shortly before noon. The iccu and fuse failed, and replacements have been ordered but the eta is unknown abrupt loss of speed was very unsafe |
| Category | Electrical System |
| Date | Jan 30, 2023 |
| State | ID |
| Description | The car randomly drains the 12v battery. Twice it wouldn't turn on when I had appointments to go to. The dealership service department has had my car since 10/27/22. They've replaced a bunch of parts & can't fix the issue. I would occasionally get battery discharge warning messages when starting the car. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Service Brakes, Vehicle Speed Control |
| Date | Jan 26, 2023 |
| State | IN |
| Description | I was driving on the highway using advanced highway assist and the car became completely unresponsive. I was traveling 75mph on a major highway with a semi behind me and one to my right in the slow lane. The car stopped accelerating and I was unable to resume driving. I was forced to coast to a stop on the side of the highway. I had my daughter with me and were I not able to safely maneuver between the semi trucks, we could have been killed or seriosuly injured in a high speed crash. |
| Category | Forward Collision Avoidance: Warnings, Steering |
| Date | Jan 20, 2023 |
| State | CA |
| Description | The car started turning to the right on the freeway. Suddenly, alarm started going off and acceleration diminished. |
| Category | Visibility/wiper |
| Date | Jan 16, 2023 |
| State | CO |
| Description | Hyundai describes the lack on rear window wiper on this hatchback/suv as handled by the 'air wiper' the include air ducts allow for. The problem is that this 'air wiper' only works if it is actually actively raining and you are driving at highway speeds. At any other time the rear window is almost always dirty and has no way of being cleaned while driving the car. One would need to pull over to a gas station to clean the window if on the road. Not sure you have a resolution section but the resolution would be to require hyundai to install a rear wiper with wiper fluid mechanism. |
| Category | Fuel/propulsion System |
| Date | Dec 23, 2022 |
| State | CA |
| Description | The car randomly stops charging when plugged into either of my level 2 home juicebox 40 chargers before it reaches capacity, generally after adding another 4-8% to the battery. It was impossible for me to fully charge the car without plugging it in multiple times. The service people including the ev specialist said they hadn't heard of this problem, and it was probably due to my charging unit at home. See the attached service and repair invoice . This was not true it is apparently a well-known defect in the hyundai and genesis cars using this platform and hyundai is aware of the issue. It is not a problem with my charger. It happens whether it is hot or cold and generally when it is cooler as we only charge the car at night. Please note the following: 1. Saying this was a unique isolated problem was not accurate as this is a problem with many hyundai and genesis cars on this battery/charging platform. The hyundai forums are full of these accounts, and they occur with all different types of chargers. For instance, see: a. Https://www. Youtube. Com/watch? V=_3eh0btsdng b. Https://www. Reddit. Com/r/ioniq5/comments/wrilke/ioniq_5_stops_charging_randomly_on_level_2_any/ c. Https://www. Ioniqforum. Com/threads/charging-issues. 42357/ d. Https://www. Kiaevforums. Com/threads/charging-problem-automatically-stops-charging-at-home-the-charging-for-ev6-failed-please-check-vehicle. 3659/page-12 3. The ioniq 5 charges fine on level 3 superchargers 4. I spoke to juicebox and they said other ioniq 5 owners have reported the same problem in fact before I even mentioned the car I had, when I mentioned the problems, the technical advisor said, “do you have an ioniq 5?†he showed me downloaded graphs that show that the ioniq 5 halts charges prior to being fully charged even though the charger is delivering power to the car. 5. I called hyundai and they said they would look into this, but other people have received the same response, but nothing has been done |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Oct 02, 2022 |
| State | NY |
| Description | I parked the car end visited a store. Upon turning the car back on, the car freaked out and indicated that I needed to "stop vehicle and check brake system." at the same time, the check engine light illuminated and the car entered limp home mode. Cel codes c164286 & c238001 appeared. The next day I brought the car to a hyundai dealer who "fixed" the issue by removing a component that is unrelated to the braking and security systems and the car became drivable again for ~300 miles. I then went on two business trips and returned home. I drove the car and it again experienced the same error upon turning the car on. The braking system still functioned, but all electronic features were disabled by the car and braking involved a lot of force on the brake pedal to get the car to stop. For as long as I've owned the car, it has (infrequently) flashed the "check automatic lane change system" when the car is turned on but the error goes away and doesn't return for weeks to months. The car is now back with the dealer who "fixed" the issue originally but their ev tech isn't always there to look at cars, even though the issue is not necessarily ev related as all cars (should) have brakes. Original incident: 9/8/2022, second occurrence: 9/30/2022 |
| Category | Structure:body |
| Date | Sep 21, 2022 |
| State | CO |
| Description | When the vehicle is parked and the trunk is opened, some percentage of the time the trunk does not remain in the open position and immediately closes. If the trunk is then opened additional times it generally remains opened. When the trunk unexpectedly closes the trunk object detection does not work and applies a great deal of downforce. When the trunk finally stops trying to close it remains in a locked position between open and close, it does not reopen. Mine and others safety is at risk as the trunk can cause bodily injury resulting from the trunk unintended closing. This issue happens around 50% of the time after the trunk is commanded to open. Two dealerships have been unable to reproduce this issue, but neither has tried multiple times, nor have they driven the vehicle to get the error/bug to reoccur. There are no warning or errors that this issue is going to occur. The only warming occurs three seconds after the trunk fully opens, the trunk closing audible rings. This error has persisted since shortly after first purchasing the vehicle. |
| Category | Power Train, Service Brakes |
| Date | Aug 18, 2022 |
| State | CA |
| Description | When my ioniq5 slowly starts and stops while the brake pedal engages or disengages, a noise, something like "click," comes from the rear passenger wheel house. Then, the brakes feel somewhat slippery. I think this has something to do with a transition between the regen brake and the traditional brake. The noise comes up every time I drive. Sometimes, I feel very unsafe because I am worried that the brake system fails. |
| Category | Electrical System, Power Train |
| Date | Aug 05, 2022 |
| State | NY |
| Description | The contact's father owns a 2022 hyundai ioniq 5. The contact stated that as her father attempted to place the vehicle into reverse(r) while in park(p), the gear shifter failed to operate as needed. As her father exited the vehicle with the gear shifter in the park(p)position, the vehicle accelerated on its own into his garage. The air bags did not deploy upon impact. The contact's father was not injured and a police report was not filed. The garage door and pillar were damaged, as well as, the vehicle's driver-side door. The vehicle was initially towed to the dealer where the vehicle was inspected for the failure. The inspection found no defect with the vehicle and claimed that the failure was a result of human error. The dealer then drove the vehicle to a nearby independent collision center where the vehicle was repaired. Nearly two months after the repair, the contact stated that while in the vehicle with her father, the vehicle failed to move out of the reverse(r) position after backing out of the driveway. The contact stated the gear shifter eventually moved after multiple attempts and restarts. The dealer was notified of the failure and the contact later informed her that there was a recall on the vehicle for a shift control unit update(recall number unknown). The contact was instructed to bring the vehicle to the dealer to have the update performed. The contact notified the manufacturer about the failure and was given a case number. The vehicle was repaired. The failure mileage was 494. The contact stated that the vehicle accelerated into the door of the garage. Also, hyundai eventually reimbursed the contact for the costs of repairs. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Jul 30, 2022 |
| State | AZ |
| Description | Involved in a minor collision. Rear ended another car accelerating from a stop light (low speed). Forward collision warning did not activate. Auto braking did not activate. No airbag deployed. |
| Category | Vehicle Speed Control |
| Date | Jul 22, 2022 |
| State | CA |
| Description | Vehicle parked and unattended. Shifter control unit failed and vehicle rolled away. Vehicle front damage. |
| Category | Electrical System:12v/24v/48v Battery |
| Date | Jul 20, 2022 |
| State | CA |
| Description | The contact owns a 2022 hyundai ioniq 5. The contact stated while attempting to enter the vehicle, the door failed to unlock. The contact was unable to unlock the door with the key fob but was able to unlock the door manually using the spare key. The contact stated that the main battery was not charged fully. The vehicle was not diagnosed. The manufacturer was contacted and a complaint was filed. The failure mileage was 889. |
| Category | Parking Brake |
| Date | Jun 28, 2022 |
| State | CA |
| Description | The contact owns a 2022 hyundai ioniq 5. The contact received notification of nhtsa campaign number: 22v324000 (parking brake). The contact stated that while the vehicle was parked in a parking garage, the vehicle rolled away and crashed into a wall, causing damage to the front end. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 700. |
| Category | Electrical System: Integrated Trailer Brake Control |
| Date | Jun 27, 2022 |
| State | FL |
| Description | The contact owns a 2022 hyundai ioniq 5. The contact stated while driving at 80 mph and approaching a red light, the brake pedal was depressed however the brakes failed to respond. The contact engaged the emergency brakes to stop the vehicle but the vehicle would not stop causing the vehicle to rear-ended the vehicle in front of him and causing that vehicle to lose control and hit another vehicle. The contact was not injured and he was unsure if anyone else was injured. A police report was filed. The vehicle was towed to the dealer where the vehicle was diagnosed and the contact was unsure of the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 11,200. |
| Category | Electrical System:propulsion System:charging:port |
| Date | May 09, 2022 |
| State | PA |
| Description | Following dc fast charging, the deadfront on the charging pin became dislodged and is missing exposing the conductive part of the pin to possible electrical shock to the operator. |
| Category | Electrical System |
| Date | Apr 21, 2022 |
| State | PA |
| Description | Following dc fast charging, I found the plastic cap (dead front) on pin #7 became dislodged and is missing. This missing component could expose the operator of the vehicle to potentially harmful electrical current when charging. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Apr 07, 2022 |
| State | DE |
| Description | I started my car up right after charging on a rainy day at 2500 miles exactly and got 5 warnings. Check battery, lane assist warning, abs warning, parking brake warning, forward collision warning and bling spot collision avoidance warning lights were on. More or less all these systems triggered a fault. I tried turning it off and on to no luck. As I drove to the dealer my breaks became steadily lighter and lighter with the manual break even clicking at times. My breaking distance was doubled by the time that I got there. Other owners are seeing the same issue. It sounds quite similar to the kona electric recall (20v-748). My car is unsafe to drive. |
| Category | Unknown Or Other |
| Date | Apr 07, 2022 |
| State | FL |
| Description | We just purchased this vehicle and I found this issue. We have not had any accident. This is just an professional observation about a potential issue. The rear carpet mat has a slick and very smooth rubber underside. This factory carpet liner sits on top of the factory carpet. With the rear fold down seats in the upright position, there is no problem but the liner does slide easily around as there is no way to attach it to the regular carpet. I asked the dealer who dosen't seem to be interested in helping with any other issues including this and they suggested that I go to walmart and buy a stip of velcro and stick it down. Paying over ,000. 00 for a car, I'm not about to do this as it is something that should have been caught in the design process. The problem will be when the rear seats are in the down position and someone puts a heavy object like a cooler filled with ice and drinks or a heavy tool box on the back area of the carpet liner. If you have to apply the brakes quickly or get into a accident, the article will be shooting forward on the liner very quickly and possibly striking the driver or passenger seat back or possibly in the back of their heads. The object could also move into the front seat area. Hitting the seat back or driver with this added force and or weight will be just more dangerous added that the air bags could possibly be going off. It would be like getting hit 3 times in a accident. First by another vehicle, 2nd with the air bags and 3rd from behind with whatever you put in the vehicle rear. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I have a 2022 Ioniq 5. For at least 4 months, my car hasnt been charging right, ever since I took it in for a service/software update, or thereabouts. My car doesn’t charge over 67 usually, regardless of location or temperature, and quickly/predictably drops to 45KW at 50% in the 30KWs at around 60%. I called Electrify America and they said the handshake was not being accepted, they were trying to give 200+ and that my car would not allow the rate of charge. The dealership had an error message in the Controller. They replaced it but nothing changed. Since I can charge to 100%, and the KW per mile doesn’t seem any different, it’s probably not the battery. It has to be the software. It is RWD, and the AWD drives have a software upgrade in winter, but that doesn’t explain the problem. All evidence suggests programming by Hyundai itself which could represent a bigger unknown issue to buyers that only they know. Such as the degradation with high-speed charging.
We recently were involved in a side collision with our brand new Ioniq 5 SEL, which was not our fault. It took 10 days to find anyone who would work on it and the dealership had no idea of who to use. It has now been sitting at a collision repair facility waiting on parts to fix it and Hyundai Corporate has no idea when & if the parts will be available? It does not fall under the Lemon Law but do we have any recourse against the time it is taking to even be told if the parts are going to come or not. The car was insured but without the parts it is just sitting ther.
Yesterday while I was driving to work early morning in a heavy fog, I crash and my Ioniq 5 got total.
I keep going over the accident considering the fact that I am a careful driver and experienced one, with no citation in last twenty years; only two things come to my mind : 1- the car speeded up- is it possible that the speed of the car was a glitch in automated system , how can we find out?
2- this car supposed to have a safety measure to alarm and stop car from front collisions, though at that morning while I was trying to stop the car there was no alarm system warning me, or assisting to stop the car ; my car collided to a fence and concrete next to it. The air bag opened which I think was the only thing saved me.
When the car speeded up, in a very low visibility on that foggy morning, the only thing I was thinking was how is that my speed is this high that I can not prevent collision on that speed.
Hyundai should be accountable for the accident since I believe it happened because of their computerized system.
I have driven cars for more than 34 years , in snow, under storm and sever fog, I never drive recklessly and I never had accident. How is that I crash my new Ioniq 2022 easily in a street that I drive every day. And I am still clueless how could it happen, I was not speeding, and I could not stop the car.
My question is how can we sue Hyundai ?