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The 2020 Subaru Impreza is designed to be a car with the adventurer in mind. Even the automaker claims that it is “engineered to last,” but many customers will not agree. It seems this Subaru model was produced with a defective engine, poorly manufactured auto glass and a malfunctioning powertrain.
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NHTSA Complaints for the 2020 Subaru Impreza
| Complaint Category | Number of Complaints |
|---|---|
| Visibility/wiper | |
| Unknown Or Other | |
| Service Brakes | |
| Electrical System | |
| Tires:tread/belt | |
| Visibility | |
| Steering | |
| Structure:body | |
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Forward Collision Avoidance: Warnings |
Click on other model year to view more problems: 2018 2019 2021 2022
Problems with the Engine
Arguably, the most important component of any vehicle is the engine. When everything is working right, it feels like anything can be accomplished. However, when the engine starts to fail, each drive becomes a nightmare.
That’s what this NHTSA complaint talks about. “The contact owns a 2020 Subaru Impreza. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled without warning. After stopping the vehicle and inspecting under the hood, the engine was restarted and the vehicle operated as designed. The failure recurred on multiple occasions. The cause of the failure was not determined. An unknown dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 10,000.”
While some of the information is lacking from this complaint, it’s clear that the engine isn’t doing what it should. Also, Service Bulletin #11-200-20R talks further about trouble with the motor. In this communication, Subaru acknowledges that the engine isn’t designed for starting in sub-freezing temperatures or while driving in high altitudes. Because of this, an update is required for the Engine Control Module to make it operate correctly. This isn’t an issue when living in the swamp area of Florida, but owners in the mountains of Colorado might certainly have trouble. Apparently, the Impreza only wants to live in particular parts of the country.
Problems with the Visibility
Seeing out of the windshield should be a main priority when driving, but that becomes difficult when the glass won’t stop breaking.
Here’s one account left on the NHTSA website. “My windshield cracked about 2500 miles. I went to the dealer and they said it was a stone chip however I didn’t see one. A couple of weeks ago and it cracked in the middle horizontally just below the rearview mirror. The two cracks were not connected initially. However, I hit a bump in the road and they did connect. The crack goes almost all the way across from one side to the other of my windshield at this point.”
While Subaru isn’t talking about the glass issues, even though there are class action lawsuits, there are other structure-related concerns. Service Bulletin #07-173-20 talks about how the power rear gate can open on its own without help from the owner. All of these defects together create an unsafe vehicle that people should run away from.
Problems with the Powertrain
Finally, a look at the powertrain shows further issues with the design and functionality of the transmission.
Here is one Edmunds review to consider. “I own a 2008 Subaru Impreza wagon with standard transmission, always liked the car. Decided to buy a 2020 since the 08 is getting tired. Bad move, first of all whoever designed the interior did not design it shifting in mind. The cover on the console storage bin gets in the way and makes it very uncomfortable to maneuver the shift lever. Then there’s the horrific rev hang which keeps your RPMs up there when you push in the clutch to shift. It makes it very difficult to shift smoothly. I took it back to the dealership to see if they could do something to fix it and they said no that’s the way the computer is programmed. Not sure what I’m going to do with this thing, whether I’ll keep it or trade it on something else but with the rev hang and trying to maneuver the shifter around the console lid it’s a very unpleasant driving experience that’s for sure. For now I’m driving the 08 mostly and I’m glad I didn’t get rid of it.”
However, Subaru doesn’t feel the need to respond to these issues. Instead, the automaker remains silent, hoping that people don’t believe the experiences coming from existing drivers. In all, the Impreza simply doesn’t impress.
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Complaint Data
| Category | Visibility/wiper |
| Date | Mar 03, 2023 |
| State | MT |
| Description | I was stopped at a stop light. Traffic was basically at a stand still while the lights were changing. During this time my windshield spontaneously cracked on the lower center section of the glass. It cracked for seemingly no reason at all. Since traffic was stopped there's no way it could have been caused by a rock or flying debris. No weather (such as hail) was occurring at the time. |
| Category | Service Brakes, Unknown Or Other |
| Date | Jul 28, 2022 |
| State | NY |
| Description | I believe this article describes the cause of the issue. Thankfully the vehicle was parked in my driveway, and did not roll into the street or harm any people, but it could have. 2020 subaru impreza wrx service brakes related problems https://www. Carproblemzoo. Com/subaru/imprezawrx/2020/2020-subaru-imprezawrx-service-brakes-problems. Php |
| Category | Visibility/wiper |
| Date | Jul 06, 2022 |
| State | CA |
| Description | My car was parked outside on the street and when I went to drive it the next morning the windshield had a foot long crack in it. There is no obvious point of collision--it looks like it just split. I will need to replace the windshield for around 00 since the crack is so large. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Jun 11, 2022 |
| State | NY |
| Description | I own a 2020 impreza hatchback with 18k miles. A significant crack appeared in the windshield out of nowhere, literally while parked in a safe environment. I was advised by subaru corporate and my local dealership that this is not covered by warranty and would have to make a claim with my insurance. I can provide pictures and further detailed information if so required. |
| Category | Visibility/wiper |
| Date | May 31, 2022 |
| State | PA |
| Description | A large crack appeared and the bottom middle of the windshield and cracked upwards to the lower middle windshield and cracked both to the left and right side. |
| Category | Visibility/wiper |
| Date | May 16, 2022 |
| State | NY |
| Description | I was driving at approximately 5 mph, on a road with several steep speed bumps, with no cars around and no overhanging trees, and suddenly a 24-inch hairline crack popped across the driver's side of my windshield. There's no evidence of any impact at all on the windshield--the crack is entirely in between the laminate. Entire windshield now needs to be replaced and I assume the eyesight recalibrated. |
| Category | Visibility/wiper |
| Date | May 15, 2022 |
| State | WI |
| Description | Vehicle was parked in sunlight for approximately 4 hours on a private driveway. Came back and there was a 12+ inch crack in the windshield. No evidence of rock chips. Glass will not be able to be inspected because it needed to be replaced. |
| Category | Visibility/wiper |
| Date | May 10, 2022 |
| State | CA |
| Description | Chipped windshield, crack started to spread inside the windshield |
| Category | Electrical System |
| Date | Mar 24, 2022 |
| State | CT |
| Description | The 2020 subaru impreza hatchback was purchased new from a subaru dealer. Approximately, one year after purchase the vehicle started to exhibit hard starting. That is when the key is turned on the engine did not immediately turn over but there began an increased hesitation overtime before engine would turn over. It demonstrated issues of electrical problems. Finally, on march 24, 2022 the engine failed to turn over and we had to have the car towed to the original subaru dealer. The tow truck driver attempted to turn the engine on but in his opinion, the starter was not working at all. As of the writing of this report we do not know the exact cause of issue nor do we expect to pay for any repairs or parts since the vehicle is still under warranty. |
| Category | Unknown Or Other |
| Date | Mar 20, 2022 |
| State | WI |
| Description | I have had a crack develop in my windshield . This is distracting while driving. I have not reported this . It will be inspected by glass repair shop. There were no warning lights or lamps associated with this . |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Feb 16, 2022 |
| State | PA |
| Description | My windshield cracked straight up the middle for no apparent reason. This problem has been confirmed by numerous nhtsa complaints. Less than 12,000 miles. No rock hit my windshield but I hit a bump when it cracked. 0 to replace or pay my text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win." img="balance" color="green",000 deductible. |
| Category | Tires:tread/belt |
| Date | Jan 26, 2022 |
| State | NC |
| Description | P205/50r17 driver side rear tire suddenly experiencing lots of pressure compared to others. Example 27. 7 psi on a subject tire compared to 32. 0 psi on others after approximately one week of garage storage. Upon inspection, tread separation/ visible cracking is visible on approximately 1/2 of the circumference of the tire. No warning lights from the vehicles tire pressure monitor system has activated and no trouble codes for that system or others are present, indicating the vehicle at least is not aware of a problem with the tire. Tire pressure sensor reports good battery, accurate pressure when compared to tire gauge pressure, and reports temperature of approximately the ambient temperature (at the moment, is currently 57. 0°f). Vehicle has been mostly garage kept since purchase due to covid. Has experienced normal north carolina summer temperatures though recently within two weeks north carolina has had some of the coldest weather in some time (lows mid teens, highs low 30s). Manufacturer has been contacted and currently awaiting response. With my previous experience and knowledge in the automotive industry, it appears that the visible cracking on the tire is relatively new. The inner portions of the cracked area, for instance, are clean and free of any debris, dust or dirt. |
| Category | Unknown Or Other |
| Date | Jan 22, 2022 |
| State | WA |
| Description | Windshield cracked for no reason |
| Category | Visibility/wiper |
| Date | Dec 27, 2021 |
| State | CA |
| Description | The windshield cracked without any reason, at the top by the passenger side. The initial crack was approximately a foot and it has since grown and is moving horizontally across the windshield. It is available for inspection. This happened while the car was parked. |
| Category | Visibility/wiper |
| Date | Dec 20, 2021 |
| State | PA |
| Description | The contact owns a 2020 subaru impreza. The contact stated that after warming up the after driving approximately 1/10 th of a mile at approximately 10 mph or less when the vehicle's windshield suddenly fractured under the seal rubber in the lower center of the vehicle. In the lower then suddenly migrated to the left and to the right of the windshield in different directions. The contact contacted the dealer however they had not inspected the vehicle in person as of yet. The manufacturer was not made aware of the issue. The approximate failure mileage was 41,000. |
| Category | Visibility |
| Date | Oct 14, 2021 |
| State | VT |
| Description | The contact owns a 2020 subaru impreza. The contact stated that the windshield had fractured on the passenger's side lower right. The contact took the vehicle to a repair shop and had the windshield replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000. |
| Category | Steering, Structure:body, Unknown Or Other |
| Date | Oct 07, 2021 |
| State | FL |
| Description | The problem has been recognized as a vehicle that is not meeting manufacturer specifications by the subaru from pembroke pines. Shifting and harm is visible to frame and vehicle is having clonking and parts are touching. |
| Category | Visibility/wiper |
| Date | Sep 23, 2021 |
| State | IN |
| Description | Windshield cracked for no apparent reason |
| Category | Visibility/wiper |
| Date | Sep 04, 2021 |
| State | CO |
| Description | The windshield spontaneously cracked. The car has 3600 miles on it, has never been driven on a highway, and resides in a garage |
| Category | Unknown Or Other |
| Date | Jul 19, 2021 |
| State | VA |
| Description | A pebble hit the windshield while driving on the interstate highway which creating a roughly 12 inch crack starting in the upper passenger-side of the windshield. Within 24 hours, that crack has increased in length, now extending to the middle of the windshield. This has not been assessed by any repair facilities. |
| Category | Unknown Or Other |
| Date | Jul 19, 2021 |
| State | NE |
| Description | Second windshield cracked within a year, needs to be replaced. |
| Category | Visibility/wiper |
| Date | Jul 19, 2021 |
| State | OR |
| Description | When driving on freeways, twice in the last 6 months, the windshield was struck by a small piece of gravel and cracked immediately. The first time there was an impact indent and a 6 inch crack, the second time there was a star shaped indent and an 11 inch crack. The windshield does not seem strong enough to deal with small gravel impacts. In both cases the crack spread overnight as the car heated and cooled. Both times I had the windshield replaced by a usaa-certified glass replacement shop and recalibrated by subaru. |
| Category | Visibility/wiper |
| Date | Jun 14, 2021 |
| State | WV |
| Description | I was informed that the windshields in certain models are spontaneously cracking two inches from the bottom of the windshield - a tiny rock caused a 14 inch crack which is unheard of. Clearly, the windshield is terrible and subaru doesn't want to take responsibility for their faulty windshields. When I check google, I am not the only one. |
| Category | Visibility/wiper |
| Date | Jun 08, 2021 |
| State | MD |
| Description | Spontaneous windshield large crack while parked at worksite parking place on 06/07/2021. My safety was put at risk because I had to drive back home not knowing if the windshield would explode. I called the dealer (herb gordon subaru in silver spring maryland)right away (around 5:30 pm) and they gave me an appointment for repair with an 0 estimate. They did not inform me of subaru issued with windshields. This is a recently purchased pre-owned certified vehicle on 3/22/2020. Called the insurance company and advised me to go in person talk to the dealership which I will today 6/8/2021. No warnings nor I noticed any thing hitting the windshield. |
| Category | Unknown Or Other |
| Date | Jun 02, 2021 |
| State | GA |
| Description | A crack in my windshield appeared, seemingly over night, and is rapidly growing at an alarming rate. Because of the crack if I do not get this replaced soon my vision will be impeded. This is a problem the affects 2020 subaru imprezas and is a current class action law suit. It has not yet been inspected. And there were no prior warnings. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | May 14, 2021 |
| State | OH |
| Description | Who: daughter 16yo (driver), father (front passenger seat), daughter 14yo (driver side rear seat). Vehicle: 2020 subaru impreza what: subaru anti-collision engaged unnecessarily when: 0704 est 14 may 2021 where: 41°43'07. 4"n 81°14'08. 3" my 16yo daughter was driving and I was in the passenger seat. We were heading east on e walnut street at approximately 35 mph about to cross the s state street intersection. There were no vehicles or obstructions in front of the vehicle. The subaru anti-collision began to alert and abruptly stopped the vehicle. The vehicle behind us had to brake abruptly but did not hit us. I believe this was due to the sun being low on the horizon and directly in the camera's view. This is the fourth time the anti-collision has engaged unnecessarily. The events prior to this, I was driving less than 35 mph in moderate to heavy traffic and the vehicle in front of me was exiting the road causing the anti-collision braking to engage. |
| Category | Visibility/wiper |
| Date | May 01, 2021 |
| State | IL |
| Description | I got to work at 6am and there was nothing, got out at 6pm and saw a big crack in the windshield on the passenger side. |
| Category | Visibility/wiper |
| Date | Mar 30, 2021 |
| State | CA |
| Description | Had to replace the oem windshield again due to small rock making the windshield crack the whole screen. The screen is not up to standards and has to be replaced alot! It's to week. |
| Category | Visibility/wiper |
| Date | Mar 19, 2021 |
| State | PA |
| Description | Was driving to work and my window started to fog so I turned on my defroster and my window started to form a crack from the bottom of the window and worked its way up about 10 inches and then formed a t about 6 inches on each side at the top |
| Category | Unknown Or Other |
| Date | Mar 15, 2021 |
| State | IN |
| Description | My windshield cracked for no apparent reason. |
| Category | Visibility/wiper |
| Date | Mar 11, 2021 |
| State | NC |
| Description | My windshield cracked seemingly over nothing and I replaced it for 0 and now it has cracked again a week after seemingly over nothing |
| Category | Visibility/wiper |
| Date | Feb 26, 2021 |
| State | RI |
| Description | Vehicle is less than one year old with no damage but a large crack has begun spreading down the windshield from the top edge in the last week. There is no evidence of a rock strike or other damage to cause this. It appears to be a defect in the windshield itself. |
| Category | Visibility/wiper |
| Date | Feb 22, 2021 |
| State | CA |
| Description | Windshield cracked for no know reason. Vehicle was purchased new. Windshield cracked at approximately 7,000 miles. It was a warm day. Genuine subaru sun shield was placed on dash to keep heat out. When I got into the vehicle and removed the sun shield the windshield was cracked. |
| Category | Unknown Or Other |
| Date | Jan 30, 2021 |
| State | MN |
| Description | Driving at 40 mph without hitting a bump, and without a lit "hood ajar" warning light, the car's hood flew open smashing the windshield and obstructing the driver's view. This occurred when the vehicle only had 10,022 miles on it and was less than 1 year in service. The vehicle was on a city street with no other traffic. Vehicle was towed to dealer, under dealer's protest. |
| Category | Visibility/wiper |
| Date | Jan 26, 2021 |
| State | CA |
| Description | After replacing a brand new oem windshield from the first time one month later I had two small rocks hit my windshield and cracked it I am forced to replace it for a second time. This is very unacceptable. |
| Category | Exterior Lighting |
| Date | Jan 25, 2021 |
| State | NY |
| Description | Tl* the contact owns a 2020 subaru impreza. The contact stated while driving 45 mph, the headlights became inoperable and failed to return to normal operation. The contact stated that the driver monitoring system temporarily stopped message was displayed on the instrument panel. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 1,000. |
| Category | Visibility/wiper |
| Date | Jan 21, 2021 |
| State | OH |
| Description | While sitting in a parking spot getting ready to go into a store, the windshield suddenly cracked. It looks like it cracked at the bottom and went up about 12 to 15 inches. |
| Category | Unknown Or Other |
| Date | Jan 14, 2021 |
| State | NY |
| Description | My front passengers side windshield cracked. A tiny rock came up and made a 10 inch crack. |
| Category | Visibility:windshield |
| Date | Jan 04, 2021 |
| State | CA |
| Description | Tl* the contact owns a 2020 subaru impreza. The contact stated that after parking the vehicle and returning, the contact became aware of a crack in the windshield. The crack started on the passenger's side of the vehicle and was approximately an inch in length. The contact called the glass company referred to by the insurance company and the windshield was repaired but not replaced. The contact called elk grove subaru (8581 laguna grove dr, elk grove, ca 95757, (888) 904-6612) and it was confirmed that the repair that was performed was adequate and that the windshield did not need to be replaced. The manufacturer was notified of the failure and informed the contact that the vin was not under recall. The failure mileage was 800. |
| Category | Suspension |
| Date | Dec 20, 2020 |
| State | NV |
| Description | For a new car that is less than a year old,5000 mile,the chassis parts fall off during driving,which is too dangerous in motion - on a city street -turning |
| Category | Visibility/wiper |
| Date | Dec 15, 2020 |
| State | UT |
| Description | Today, 12/14/2020 at 430am I started my car like normal. Currently temps below 30 over night. Vehicle has a remote start system. Let the vehicle warm up, went outside and got in the vehicle. Noticed a 12 inch crack on the lower passenger side, going towards the middle. Wasn't there the day before when I parked it. I purchased this vehicle brand new in early september, only 4 months old. I've checked online and have seen hundreds of others with the same issue, and even a lawsuit being filed against subaru. Contacted my subaru dealer where I purchased the vehicle, they told me it's not covered under warrenty, but will contact subaru. With hundreds of others with the same complaint and safety issue. Seems as though a recall should be done on this. Especially since the eyesight safety system has to be recalibrated if the windshield has to be replaced and that service alone is 00. Others in forums/online have stated they've been through multiple windshields. Same issue, where they'll wake up the next day to a crack across it. |
| Category | Visibility/wiper |
| Date | Dec 14, 2020 |
| State | MO |
| Description | Our windshield has cracked for no apparent reason. My husband took the car out for lunch - no damage. Then he went back out later that afternoon and there was a large crack. Even if something happened to hit the car (which would have had to be so minor that he didn't notice), it should not have immediately cracked like this. I have never experienced anything like this with any other vehicle. |
| Category | Visibility/wiper |
| Date | Dec 13, 2020 |
| State | NJ |
| Description | The windshield on my 2020 subaru impreza cracked by itself. There was no damage sustained to the windshield. No marks from anything hitting the windshield. It cracked simply while sitting parked in my driveway. |
| Category | Visibility/wiper |
| Date | Dec 06, 2020 |
| State | OR |
| Description | Was traveling down a highway when a vehicle changed lanes, spraying a little bit of sand onto the windshield. Suddenly my windshield developed a 10 inch "l" shaped crack, starting from the left edge of the windshield (about half way up) and continued straight across towards the middle of the windshield. |
| Category | Visibility/wiper |
| Date | Dec 06, 2020 |
| State | MA |
| Description | I recently bought a new 2020 subaru impreza sport (bought at 19 mi, current 1300 mi). Vehicle was stationary, parked overnight, during a cold night. The next morning after defrosting, I noticed a small, 2' crack originating from the lower center windshield. Upon inspection, there was no mark of contact by debris. Over the course of the day, the crack grew up to 10 inches. Contact made to dealership about defect. |
| Category | Visibility/wiper |
| Date | Nov 30, 2020 |
| State | CO |
| Description | My vehicle was stationary and off, parked at my home. As I was getting ready to go to work that afternoon, I noticed a crack in the windshield. This crack was not there after I finished running an errand that morning. It had to have happened while the vehicle was not in use and stationary. There is no crack or chip to indicate any impact with any external object. The crack originates at the bottom corner where the windshield meets the frame of the vehicle. (please see attached photo) this indicates to me, a factory defect. To clarify, I placed tape on the inside of the windshield to mark the end of the crack. This is not to be confused as a chip or mark of impact. |
| Category | Visibility/wiper |
| Date | Nov 27, 2020 |
| State | CA |
| Description | Small rock hit the windshield as broke very easy. Seeing a lot of issues with the front windshield and they are breaking easy. Cost 7. 00 to repair. Have all receipts will provide if needed. |
| Category | Visibility/wiper |
| Date | Oct 30, 2020 |
| State | NY |
| Description | Windshield cracked on two separate occasions |
| Category | Visibility/wiper |
| Date | Oct 22, 2020 |
| State | FL |
| Description | A crack began at the top of the windshield just at the meeting of the roof. There was no noticeable indention of mark of a object impacting the windshield. It was observed first thing in the morning while in the driveway - not on the road. |
| Category | Visibility/wiper |
| Date | Oct 09, 2020 |
| State | CT |
| Description | I was driving on the highway and I looked up and saw the crack start at the top of the windshield. I parked it in the garage and it has gotten worse sitting in my garage. I didn't hit any rocks or encounter any unusual driving conditions. |
| Category | Visibility/wiper |
| Date | Oct 08, 2020 |
| State | TX |
| Description | Windshield cracked |
| Category | Visibility/wiper |
| Date | Oct 05, 2020 |
| State | NY |
| Description | The first crack occurred spontaneously mid july 2020, started on the passenger side while driving on an exit ramp at 40 mph. My passenger notice it. I replaced the windshield on 8/13/20. Today ( 10/5/20) the windshielded spontaneously cracked again... Heard a "pop" as I was driving to work on a highway at 55mph. |
| Category | Visibility/wiper |
| Date | Sep 18, 2020 |
| State | TX |
| Description | 2200 miles. Windshield cracked. 18 inches long. While sitting in an empty parking lot. Crack starts from under the hood. |
| Category | Visibility/wiper |
| Date | Sep 03, 2020 |
| State | NY |
| Description | Front windshield cracked while driving for no apparent reason. The crack was first noticed while on a city street waiting for a traffic light to change. |
| Category | Visibility/wiper |
| Date | Aug 14, 2020 |
| State | PA |
| Description | My windshield cracked less than a month of having my car. While parked the windshield cracked. It cracked inside from behind the mirror before splintering into two large circular cracks. It continue to crack horizontally overnight. |
| Category | Engine |
| Date | Jul 29, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2020 subaru impreza. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power and stalled without warning. After stopping the vehicle and inspecting under the hood, the engine was restarted and the vehicle operated as designed. The failure recurred on multiple occasions. The cause of the failure was not determined. An unknown dealer was notified of the failure. The manufacture was not contacted. The failure mileage was 10,000. *ln the consumer stated that the batter had been replaced as the problems killed the battery. *as |
| Category | Visibility/wiper |
| Date | Jul 22, 2020 |
| State | TX |
| Description | With 7,000 miles on it, only a few months after purchase, my windshield cracked for no apparent reason. I've heard this is very common and there is a class action lawsuit against subaru for it. The pattern in which mine cracked is similar to what others have posted in impreza owners forums which tells me it's likely a defect and not a typical crack. |
| Category | Visibility/wiper |
| Date | Jul 20, 2020 |
| State | VA |
| Description | Approximately a 24 inch long crack in my front windshield |
| Category | Visibility/wiper |
| Date | Jun 17, 2020 |
| State | CA |
| Description | A crack appeared on the windshield while it was parked so there was no impact on the glass when it occurred. *tr |
| Category | Visibility/wiper |
| Date | May 11, 2020 |
| State | VT |
| Description | My windshield cracked it about 2500 miles. I went to the dealer and they said it was a stone chip however I didn't see one. A couple of weeks ago and it cracked in the middle horizontally just below the rearview mirror. The two cracks were not connected initially. However I hit a bump in the road and they did connect. The crack goes almost all the way across from one side to the other of my windshield at this point. *tr |
| Category | Visibility/wiper |
| Date | Mar 17, 2020 |
| State | OH |
| Description | I was sitting in my car in the driveway, heard a loud noise, and a moment later noticed there was a crack going from the bottom of the windshield to about half way up. There was no cause and this was just a clean crack. |
| Category | Visibility/wiper |
| Date | Mar 09, 2020 |
| State | CA |
| Description | The vehicle was purchased in january 2020 new from dealer stock. It has approximately 2000 miles on it and experienced spontaneous windshield cracks with no indication it is from something striking the windshield. Cracks were discovered in the morning after the car was sitting all night. The day after noticing the first crack, a second crack developed in the same manner as the first, the car was stationary all night and crack was discovered first thing in the morning. |
| Category | Unknown Or Other |
| Date | Feb 21, 2020 |
| State | RI |
| Description | Bought the car 12/21 first windshield cracked 1/28 while sitting in my driveway over the weekend. Dealer claims there was a chip caused by a rock but I think the "chip" was caused by the cracking of the windshield dropped off at dealer 2/4 the first replacement is broken takes a week to get another picked up 2/11 0 replacement windshield cracked 2/20 - while driving. I did not see or hear anything impact the windshield but I did here the glass crack. I feel that these windshields are unreasonably fragile and should last longer than 9 days under normal usage. |
| Category | Visibility/wiper |
| Date | Feb 12, 2020 |
| State | CA |
| Description | Windshield cracked spontaneously while parked on the driveway outside my house. |
| Category | Visibility/wiper |
| Date | Dec 30, 2019 |
| State | CA |
| Description | The vehicle is about a month old, I was driving on the freeway when a tiny piece of gravel hit my windshield resulting in a crack about 10 inches in length located in the middle of the passenger and driver seat section. I didn't have any heating on and it was a sunny day |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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