Brakes, Electrical, Collision Mitigation and Steering issues among the top complaints received by the NHTSA from vehicle owners
The 2019 Honda Accord is one of the more popular mid-size cars on the road. Since its debut, the Accord has provided many drivers with years of service. Even the 2019 model is said to be “engineered to take you farther.” Yet, many of today’s consumers find that the newer Accord isn’t built like those of days gone by. It seems to suffer from defective service brakes, malfunctioning electronic stability control and faulty steering.
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Problems with the Brakes
When driving on the road, it’s vital that the brakes stop the vehicle on time. Otherwise, a crash might occur and injury would be possible. The 2019 Honda Accord seems to have a lot of trouble with the braking system.
Here is one review left on the NHTSA website that demonstrates what can happen. “When I brake from a speed of 30-40 mph, the pedal feel is not smooth throughout the braking motion. First, I start to brake but I do not slow down, only when I press even harder does the brake engage but at that point it is a heavy brake making the car lunge forward. Basically the brakes only engage when I press harder on the pedal but doing so makes the braking not smooth. This uncertainty when the brakes will engage makes for a dangerous situation when driving in stop and go traffic. I have to heavily concentrate on braking. My car is brand new with only 1450 miles on it. I took it to the dealer but they do not believe my story even when they test drive.”
It appears that Honda is aware of braking problems with this model. Service Bulletin #APaS09252019903 talks about pulsation in the brakes at highway speeds. While they didn’t issue a repair for it, they were using the bulletin to do further investigation. In the meantime, it seems that the dealers aren’t willing to hear customer complaints about the problem. Maybe the brakes don’t work so the driver can be “taken farther.”
2019 Honda Accord Complaint Summary
|Complaint Category||Number of Complaints|
|Forward Collision Avoidance: Automatic Emergency Braking|
|Unknown Or Other|
|Vehicle Speed Control|
Problems with the Electronic Stability Control (Collision Mitigation System)
On today’s modern vehicles, there is electronic stability control, collision mitigation systems and other avoidance programs to keep drivers safe. When these systems fail, drivers are left in danger.
We see one case of this failure through an NHTSA review. “With only less than 800 miles on the car, my 2019 Honda Accord VSA modulator (which was diagnosed by the dealership) failed. I felt the car begin to bog on the highway right before we were on the exit. Then, the gas pedal stopped working properly and the car lost speed. I would press hard on the gas pedal and the car would take about 3 seconds before it started to move forward, jerking in the direction I intended it to go. After struggling a little while, I luckily pulled over and called a tow truck to send my car to the dealership. I felt that I was very lucky to be able to safely pull over. 1st, it happened during an early Sunday morning with heavy rain, so there was not much traffic. 2nd, the event occurred right before we were going to exit the highway with only a few hundred feet to go. Also, it’s in my hometown and I know the road very well. Otherwise, an uncontrollable car could cause very serious accident. If we were to crash, the event would likely be attributed to driver fault – since it is such a new car – rather than a crucial car part failing, which could cause death to many others who buy new Honda Accord 2019s. Therefore, I believe that this issue should not be taken lightly and should be further investigated.”
Honda knows about these issues. They even discuss how the adaptive cruise control and Collision Mitigation Braking system malfunction in Service Bulletin # 19-051. To repair the problem, technicians must upgrade the software. If the company wants this car to take drivers farther, these advanced systems must work better. Otherwise, customers might not decide to continue paying the premium price for Honda durability and might opt for a cheaper model that will take them farther instead.
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Problems with the Steering
One of the other systems on Honda Accord vehicles that customers expect to work well is the steering. While heading down the road, all occupants want to know that the car is going to travel in the direction that it should.
Yet, look at what this NHTSA reviewer had to say. “I bought this vehicle and noticed on the way home from dealer that I had a vibration in the steering. At 62 mph the vibration was very bad. I called the dealer and they said the weight on the wheel probably came off. I drove the vehicle 300 miles and took it to the dealer. They removed the wheel and tire and found a bulge on front tire. They replaced the tire and today I got an email from Honda Motor stating that was not a Honda problem and I needed to contact the tire company [Hankook]. This car should have never been sold and the defect should have been caught either with the tire manufacture or by Honda when it was installed. Their take on this is almost like it is my fault I selected the wrong car.”
The automaker doesn’t have any service bulletins related to the steering or tire situation. They have instead chosen to remain quiet in these situations. Considering the tires and steering are the systems that “take you farther,” it would make sense that they wouldn’t want to draw attention to any problems. It seems that their engineers need to spend a little more time perfecting these systems before making promises to consumers.
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