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The Forester has been a mainstay in the Subaru lineup since 1997. To stick around that many years, it must have done something right. Ask anyone that owns one and it’s likely they’ve owned many models. Subaru tends to have a tight-knit group of followers. When it comes to the newest model, the automaker claims it is the “Subaru for all you love.” Sadly, enthusiasts don’t agree that the 2019 Subaru Forester has anything they like. In fact, the visibility issues, electrical problems, structure design and malfunctioning vehicle speed control are causing many fans to jump ship.
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NHTSA Complaints for the 2019 Subaru Forester
| Complaint Category | Number of Complaints |
|---|---|
| Visibility/wiper | |
| Unknown Or Other | |
| Electrical System | |
| Engine | |
| Visibility:windshield | |
| Structure:body | |
| Power Train | |
| Service Brakes | |
| Vehicle Speed Control | |
| Steering |
Problems with the Windshield and Headlights
When a driver gets behind the wheel of a modern vehicle, it’s expected that there will be no difficulty seeing through the windshield. Unfortunately, the design of the newer Forester leaves a lot to be desired.
Read this one review left on Edmunds. “I just bought a 2019 Subaru Forester Premium. This is my 5th Subaru. I love the car but I am very afraid to drive it at night. When driving at night, there is a dark line across the entire windshield. When driving downhill this line lowers down covering the windshield. It’s almost like pulling a shade down. The low beams do not illuminate the next uphill and it’s very scary. It’s just not me the first time I drove at night there were 3 other people in the car with me who experienced the same thing. Took it back to the dealer who said they could not replicate the problem. My neighbor then drove my car and experienced the same problem. I do not want to own a car that I can’t drive at night. This is my last Subaru.”
Other complaints are rampant regarding windshields cracking for no apparent reason. There are no service bulletins from the company about either of these issues. Between the visibility concerns with the headlights and trouble with the windshield, driving this car is like traveling down the road blind.
Here are some actual complaints logged with the NHTSA about the 2019 Subaru Forester Windshield Problems:
HUSBAND WAS DRIVING HOME AFTER GRAVEYARD WORK SHIFT, WITH NO OTHER CARS ON THE HIGHWAY, WHEN HE HEARD A CRACK. HE NOTICED A CRACK COMING FROM UNDER THE WINDSHIELD WIPERS IN THE MIDDLE OF THE FRONT WINDSHIELD, CLOSER TO THE DRIVER SIDE. HE DID HAVE THE DEFROSTER ON. THE NEXT DAY THE CRACK HAD SPREAD AND 2 MORE CRACKS APPEARED ON THE WINDSHIELD. WE CALLED THE DEALER AND NOTIFIED THEM AND THEY SAID WARRANTY DOES NOT COVER THAT SINCE WE DIDN’T PURCHASE ADDITIONAL WARRANTY, AND IT IS NOT A FACTORY DEFECT THAT THEY ARE AWARE OF. IT IS A NEW 2019 SUBARU FORESTER.
WINDSHIELD HAS CRACKED TWICE ON A 2019 SUBARU FORRESTER. EITHER THE ANGLE OF THE WINDSHIELD, OR THE QUALITY OF THE GLASS IS A VERY POOR DESIGN. I THINK THIS SHOULD BE INVESTIGATED, BECAUSE I’M SURE THIS WILL BECOME A COMMON PROBLEM.
WINDSHIELD QUALITY – 2019 SUBARU FORESTER SPORT WINDSHIELD CHIP VERY EASY. CAR PARKED ON DRIVEWAY AND IT WAS HAILING FOR 2 MINUTES; COUPLE TINY CHIPPED/PITTED WERE FOUND ON WINDSHIELD; NO CRACK. THIS ONLY HAPPEN TO THE SUBARU, BUT NOT THE OTHER VEHICLES I OWNED. SUBARU WINDSHIELD CHIP/PITTED EASILY ON VEHICLE WITH EYE SIGHT EQUIPPED. THE WINDSHIELD SEEMS THINNER COMPARE TO OLDER MODEL AND OTHER VEHICLE BRANDS. THIS ISSUE ALSO APPLIED ON HIGHWAY DRIVING AS ANY TINY OBJECT WILL CAUSE CHIPPED ON WINDSHIELD EASILY WHERE THIS DOES NOT APPLIED ON OTHER VEHICLES.REPLACEMENT IS EXPENSIVE AS WINDSHIELD HAS TO BE SUBARU CERTIFIED OTHERWISE EYE SIGHT WILL NOT WORK. FURTHERMORE, EYE SIGHT CALIBRATION IS AN ADDITIONAL COST ON TOP OF THE WINDSHIELD REPLACEMENT AND IT IS NOT COVER BY DEALERSHIP WINDSHIELD WARRANTY PACKAGE.
Problems with the Electrical System
The electrical complaints regarding this vehicle are endless. From the audio system to the malfunctioning tailgate, there’s no end in sight of the faulty wiring.
Just check out this review from an Edmunds user. “What is a problem is the software on this car – it’s extremely glitchy. Within the first few hundred miles I had to take back to dealer to open the trunk for me – it has the automatic gate lift and the system had to be rebooted manually by detaching the battery and draining the electrical system. Dealer blamed it on the computer. The infotainment system is a disaster – every other day something is not working – the CD player won’t play, there’ll be no sound on the radio, Pandora won’t load. Even when working the system is poorly designed. My concern is that all the safety features are computer-controlled and I don’t have a lot of confidence in their software. Looking for an Apple operating system experience and I ended up with Windows Vista! Hopefully they’ll get their act together and put out some updates to their software.”
The company isn’t trying to hide that they have electrical problems to work out. They currently have 18 service bulletins for the electrical system ranging from air conditioning issues to the navigation system faults. As a driver gets behind the wheel of this Forester, they will likely experience one electrical problem or another, because very few seem to work correctly. It might be easier to list all the things that do seem to work instead, but the list won’t be long.
Here are some actual complaints logged with the NHTSA about the 2019 Subaru Forester Electrical Problems:
THE REAR, AUTOMATIC TAILGATE PERIODICALLY FAILS TO OPERATE AND EFFECTIVELY LOCKS ONE OUT OF THAT AREA. THERE IS NO KNOWN BY-PASS OR WORKAROUND AND BASED ON SUBARU USER SITE, APPEARS TO BE A WIDESPREAD PROBLEM. IT ALSO SEEMS THAT SUBARU ITSELF DOES NOT UNDERSTAND THE ISSUE AND HAS MANY EXPLANATIONS BUT NO SOLUTION OR WORKAROUND. IT REPRESENTS A SERIOUS SAFETY ISSUE SHOULD A PET BE IN THE BACK OR PERHAPS A PERSON AFTER A CRASH. WHEN IT FAILS, THE ELECTRONIC KEY, DASHBOARD BUTTON AND BUTTON ON THE GATE ALL FAIL TO OPERATE AND ONE IS EFFECTIVELY LOCKED OUT FROM THAT PART OF THE CAR. THE “WHEN DID THIS HAPPEN” QUESTION NEEDS TO HAVE MULTIPLE ANSWER OPTIONS. MY WIFE AND I BOTH OWN A 2019 SUBARU FORESTER TOURING AND WE BOTH ARE HAVING ISSUES..
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE TURNING THE VEHICLE, THE ENTIRE ELECTRICAL SYSTEM SHUT OFF, INCLUDING THE POWER STEERING AND EMERGENCY BRAKING SYSTEM. THE CONTACT WAS ALMOST INVOLVED IN A CRASH DUE TO THE FAILURE. THE CONTACT PULLED OVER, SHUT OFF THE ENGINE, AND RESTARTED THE VEHICLE, BUT THE ELECTRICAL FAILURES REMAINED. THE VEHICLE WAS SLOWLY DRIVEN BACK TO THE CONTACT’S HOME. ST. CLOUD SUBARU STATED THAT WATER MAY HAVE CONTACTED THE WIRING UNDER THE HOOD AND CAUSED THE MALFUNCTION. THE CONTACT WAS WORKING ON HAVING THE VEHICLE TOWED AND RECEIVING A LOANER VEHICLE FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED VIA EMAIL. THE FAILURE MILEAGE WAS 1,500
Problems with the Vehicle Structure
One of the aspects that Subaru has always prided itself on is the safe and secure design of the vehicle. With the 2019 Subaru Forester, it doesn’t appear they got that right either.
Here is yet another complaint from Edmunds. “I have been to the dealer a lot, had the computer reset, done everything they’ve told me but it’s like this car has a mind of its own. Sometimes my trunk works, sometimes it doesn’t, sometimes my moonroof opens sometimes it won’t, sometimes the car voice assist understands me sometimes it doesn’t, sometimes the volume when talking to someone hands free through the car works fine sometimes volume goes down and won’t come up. Dealer basically tells me everyone complains about the lift gate (trunk) but there’s no fix yet.”
Sadly, this isn’t the only structural complaint addressed by the automaker. In Service Bulletin #07-155-19, they talk about how the rear gate won’t open when it should. To resolve this, they recommend making adjustments to the PRG control module. In Service Bulletin #12-260-19, the company discusses trouble with a metallic rattle in the A-pillar while Service Bulletin #12-259-19 points out the gap left between the cowl panel and the windshield. With all these structural issues, one would think that a kid put this car together as if it were a set of LEGO bricks. That’s not true – the kid might have done a better job.
Here are some actual complaints logged with the NHTSA about the 2019 Subaru Forester Structural Problems:
HAVE TAKEN MY BRAND NEW 2019 SUBARU FORESTER SPORT TO LOCAL DEALERSHIP A TOTAL OF 5 TIMES IN 2 MONTHS REGARDING THE REAR HATCH NOT OPENING. THEY STATE TO RESET IT I NEED TO DISCONNECT THE BATTERY AND LET IT DISCHARGE, THEN CONNECT THE TERMINALS. THIS IS A HEADACHE AND A MAJOR INCONVENIENCE TO HAVE TO DO WHEN YOU HAVE LOADS OF ITEMS YOU NEED TO LOAD INTO THE VEHICLE. THIS IS DEFINITELY DEFECTIVE AND NEEDS TO BE RECALLED BY SUBARU TO FIX. DOESN’T MATTER IF THE VEHICLE IS ON A FLAT SURFACE OR IF IT IS AT AN INCLINE. THE REAR HATCH WILL GET STUCK AND CAN’T OPEN IT.
THE 2019 SUBARU FORESTER WITH THE ELECTRIC REAR DOOR, HAS AN ALMOST IMPOSSIBLE MANUAL RELEASE MECHANISM FOR THE INTERIOR REAR HATCH DOOR (THE 5TH DOOR AT THE REAR). A LITTLE PANEL HAS TO BE REMOVED USING A SCREW DRIVE TO ACCESS THE MANUAL RELEASE. THERE IS NO SIGN OR INDICATION THAT THE PARTICULAR PANEL HAS THE RELEASE BEHIND IT.IF FOR SOME REASON THERE IS AN EMERGENCY THAT NECESSITATES THE EMERGENCY USE OF THAT REAR DOOR, THE VICTIM WILL NEVER GET THE DOOR OPEN UNLESS (1) THEY KNOW OF THE PANEL AND (2) THEY HAVE A SCREW DRIVER WITH THEM!
Problems with the Vehicle Speed Control
When it comes to the vehicle speed control of a car, everything must work the way it should. One small adjustment faster or slower could lead to a dangerous collision.
That’s exactly what Forester owners have found. Just read this review on Edmunds. “Cruise Control does not adjust in very small increments. Seems like it speeds up or drops down in more extreme increments rather than more reasonable 2 mph increments.”
This is one of those instances that Subaru has chosen to remain silent instead of fixing the problem. Maybe they felt if they addressed anything else, they might lose valuable customers that didn’t recognize this car is a lemon. The trouble with that thinking is, most owners already know that. It doesn’t take the automaker to acknowledge the problem, especially when the drivers are the ones experiencing it. While the Forester has been around for more than 20 years, it’s likely it won’t continue in the lineup much longer like this. If future models continue to be made of this quality, the Forester will be a distant memory.
Here are some actual complaints logged with the NHTSA about the 2019 Subaru Forester Speed Control Problems:
TL-THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT WHILE HIS SPOUSE WAS DRIVING AT APPROXIMATELY 5-10 MPH, WITHOUT WARNING, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO TWO OTHER PARKED VEHICLES. THE CONTACT SUSTAINED LACERATIONS TO HER ARM WHICH REQUIRED MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER IN ANNAPOLIS, BUT CURRENTLY HAS NOT BEEN REPAIRED. THE VEHICLE WAS NOT DIAGNOSED. AN ATTEMPT WAS MADE TO CONTACT ANNAPOLIS SUBARU INC BY PHONE BUT WAS NOT SUCCESSFUL. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
VEHICLE QUICKLY DEVELOPED A “SURGE, SPUTTERING, JERK” TYPE ACTION WHEN COASTING OR MAINTAINING SPEEDS ABOVE 35MPH. ALSO WHEN BRAKING, THERE IS GOOD AND PREDICTABLE SPEED REDUCTION UNTIL ABOUT 10MPH WHEN THE TRANSMISSIONS SEEMS TO UNLOCK AND THE CAR LUNGES FORWARD SINCE THERE IS SUDDENLY NOT ENOUGH BRAKE PRESSURE BECAUSE THE TRANSMISSION HAS SHIFTED FOR SOME REASON. DEALER HAS BEEN ABLE TO REPLICATE THE ISSUE BUT HAS NO KNOWN FIX. BRAND NEW CAR 1 MONTH OLD AND IT RUNS LIKE A BRAND NEW CAR SHOULD, UNTIL YOU GET TO MAINTAINING CRUISING SPEEDS
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Complaint Data
| Category | Visibility:windshield |
| Date | Mar 20, 2023 |
| State | OH |
| Description | The contact owns a 2019 subaru forester. The contact stated while the vehicle was parked, upon starting the vehicle, the contact noticed there was a crack on the driver's side windshield that was approximately 8-inches long. The contact believed that the crack was caused by the dramatic change in the weather. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 55,000. |
| Category | Power Train |
| Date | Mar 19, 2023 |
| State | OH |
| Description | The thermo control valve had went out. When the valve went out, the subaru eyesight became disabled. This also turned off the forward collision, automatic emergency braking, blind spot warning, lane departure, and rear cross traffic warning and braking. Subaru has a service bulletin, 09-80-21, stating the issue. |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Mar 15, 2023 |
| State | MA |
| Description | The contact owns a 2019 subaru forester. The contact stated that while driving at various speeds, the vehicle suddenly unintendedly accelerated. The contact depressed the brake pedal to regain control of the vehicle. The contact stated that approximately 10 minutes after the first failure, the failure reoccurred. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 29,000. |
| Category | Electrical System, Engine, Suspension |
| Date | Mar 09, 2023 |
| State | PA |
| Description | March 9, 2023 at 7 am, I was driving in philadelphia and traffic had slowed slightly and I was going 5 mph, coming to a stop in traffic when my car completely "froze", and all the lights on the dashboard came on and it said "auto start disabled" and my car would not move. I tried to hit "start/stop" button but nothing worked and I tried to hit my blinkers so I could warn the cars behind me, but nothing worked in the car and it was stalled. This was the situation for 4 full minutes. I am lucky the cars behind me were paying attention and did not hit my car when it abruptly stopped like that with no warning at all. I am really concerned about this car's safety. This issue occurred to the same car in 2021 and I made an incident report then as well. The dealership said it was due to a faulty hood sensor which they replaced but the same exact thing happened a few times in 2021. I think there is some problem in the car's wiring or electrical system that is not being addressed. This is unsafe and a safety hazard for me and other cars on the road. Subaru needs to address this. |
| Category | Power Train, Service Brakes, Vehicle Speed Control |
| Date | Feb 21, 2023 |
| State | AK |
| Description | Auto safety systems compromised with illumination of check engine light and engine temp warning light. Subaru dealership service department determined problem with thermo control valve. Engine was not overheating as the vehicle was being driven in winter time, february in alaska. Only indication of problem was indicator lights and reduced heat from cabin heat system. Vehicle went into "limp" mode as soon as warning lights illuminated, disabling advanced safety systems. |
| Category | Engine |
| Date | Feb 09, 2023 |
| State | CA |
| Description | Thermo control valve went bad only after 4 years of owning a car. I do mostly highway driving put very little stress on the car. I think thermo control valve going bad just within 4 year. I suspect the parts to be faulty and it has some design flaw. |
| Category | Visibility/wiper |
| Date | Feb 09, 2023 |
| State | OR |
| Description | A small rock chipped the windshield and unlike other windshields, it grew into a crack extremely quickly all the way across the windshield I feel like there is a problem with the subaru windshields as this occured to other people with suburaru vehicles I feel like the windshield glass is very thin to have the spread and spidering go across so fast. |
| Category | Electrical System |
| Date | Feb 04, 2023 |
| State | IN |
| Description | Apparently the electrical system drains the battery when the car is not being used. If I let my car sit for 3 days the battery will be dead when I come out to use it. |
| Category | Power Train, Service Brakes |
| Date | Feb 02, 2023 |
| State | AR |
| Description | Driving uphill when the car suddenly jolted, lost power, and all warning lights became illuminated. All safety features were disabled as well. The sudden stop almost resulted in being rear ended and the car was barely drivable afterwards. Diagnostic trouble codes: p26a6, p2004, p2005, p060b, p0191, p24b9, p2200, p2400. |
| Category | Visibility/wiper |
| Date | Jan 23, 2023 |
| State | CA |
| Description | The windshield cracked and spiderwebbed. |
| Category | Visibility/wiper |
| Date | Jan 20, 2023 |
| State | CO |
| Description | The windshield cracked for no apparent reason. It was parked in the drive way and just cracked out of nowhere. |
| Category | Visibility:windshield |
| Date | Jan 20, 2023 |
| State | FL |
| Description | The contact owns a 2019 subaru forester. The contact stated that there was a crack on the windshield. There was no impact on the windshield that might have caused the crack. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 29,500. |
| Category | Electrical System |
| Date | Jan 16, 2023 |
| State | WA |
| Description | First, the driver's side window would not go up when rolled down, but instead went up and down on its own, until I stopped the car and restarted it. A few days after that, on friday, january 13, 2023 while on my way to work, I was stopped at a traffic light. All of a sudden beeping started happening, the "eyesight" light came on, other things were showing, and the car died. I was too freaked out to notice anything else. I put the car in park and restarted it, and it was fine. Today, january 16, 2023, the exact same thing happened when I was stopped at a traffic light, again on a very busy highway. I am extremely worried and will be contacting the dealership tomorrow. |
| Category | Visibility/wiper |
| Date | Jan 13, 2023 |
| State | CA |
| Description | Windshield was found cracked after parked for no apparent reason. Crack starts at the passenger side a pillar and goes 10 inches inward. |
| Category | Engine |
| Date | Dec 22, 2022 |
| State | NJ |
| Description | The subaru forester 2019 thermo control valve (tcv) fails. It is responsible for cabin temperature but also engine temperature and can result in overheating. There are numerous reports that this is a frequent problem and dealerships want to charge 00+ to replace. It is certainly a design flaw and should be issued for recall. Mine is available for inspection and has been inspected by the dealership. It was first detected by a check engine light. |
| Category | Engine |
| Date | Dec 22, 2022 |
| State | PA |
| Description | 2019 subaru forester. Consumer writes in regard illuminated check engine light. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Dec 21, 2022 |
| State | VA |
| Description | There have been multiple incidents where the automatic collision braking system has almost caused me to be in an accident. Although it can be turned off, you must remember to do it manually each time you turn the car on. The dealership has not offered a choice to have this dangerous feature permanently disabled. In this incident, traffic in front of me started to slow down significantly, and I started to make a lane change into the left lane which was open. In the middle of the lane change, the brakes slammed on, which meant if anyone was approaching in the left, they would have to quickly slam theirs on to not rear end me. It is honestly very scary to find yourself suddenly not in control of your vehicle when a human is better able to interpret a constantly evolving situation than a computer system. Case in point, the last time I was scared half to death, the brakes slammed on while I was driving unobstructed as a car pulled out from a store far ahead of me into the lane to my right. I was in the middle lane. At no time was the car crossing into my lane. It had just started to pull out, and my brakes slammed on. If the person behind me didn't think fast, I would have been hit. There have been lawsuits against subaru's eyesight feature because it misinterprets items like trash cans or cones as obstacles. The braking system is going to cause serious harm to someone, and I personally am tired of almost being in accidents because the car brakes without warning. I don't know at this point what to do to get it disable. Safety features aren't supposed to cause harm. |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Dec 18, 2022 |
| State | PA |
| Description | The engines shut down or stalled on me while driving completely. It did not accelerate when I was trying to move the car off the road. The engines sputtered / shaken , all the lights came up on the dash board, smokes started to come out of my engines. This problem is similar to the recent subaru recall on the fuel pump. Please add 2019 forester on your list of recalls. This is a serious and dangerous issue, I could have been killed if I was dring on the freeway. I was lucky it shut down on a little local street when I was dring slow , about 30 - 35 mpg. Imagine if this happened on the freeway, it could have created a chain reaction , and a lot more people will be involved, and deaths might be involved. Please add subaru 2019 forester sport on your list immediately because deaths involved. Thank you. |
| Category | Electrical System, Engine |
| Date | Dec 16, 2022 |
| State | NC |
| Description | The thermo control valve has stopped working it causes the engine to overheat while drive. The windows fog up in the cold making it hard to because the defrost does not work yes by an independent service center no no the engine light came while I was drive. |
| Category | Visibility/wiper |
| Date | Dec 16, 2022 |
| State | VA |
| Description | Random crack in lower passenger side windshield area. Nothing hit windshield. Appeared during the day as temperatures warmed up. Crack goes from the bottom to the center. |
| Category | Electrical System |
| Date | Dec 14, 2022 |
| State | CA |
| Description | Battery drain quickly. Overnight battery drain. Car driven for over 40 miles and the following day the battery is drained and won't start. Car left for one week with out driving - battery drained and won't start. |
| Category | Electrical System, Engine |
| Date | Dec 10, 2022 |
| State | FL |
| Description | Car stalls out sometimes when running while stopped. This is not the stop/start system. Also, driver door power window will sometimes raise and lower on its own. |
| Category | Unknown Or Other |
| Date | Dec 02, 2022 |
| State | NJ |
| Description | Windshield cracks developed, 2x since ownership. |
| Category | Unknown Or Other |
| Date | Nov 25, 2022 |
| State | OR |
| Description | Battery drain issue: we purchased 2 batteries within 2022, and it keeps dying. We understand there may be some type of class action lawsuit related to this issue as it seems to be fairly common. |
| Category | Visibility/wiper |
| Date | Nov 19, 2022 |
| State | NJ |
| Description | Windshield cracked for no reason on 11/19/2022 while parked in the drive way. |
| Category | Engine, Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Nov 17, 2022 |
| State | OH |
| Description | The thermo control valve has failed and threw a check engine light. This disables the eye sight system and causes no heat or defrosters. There seems to be a huge backorder with no eta in sight for the replacement part. When this part fails there is no defrosters, no crash warning, no emergency braking.... |
| Category | Visibility/wiper |
| Date | Nov 07, 2022 |
| State | NJ |
| Description | Spontaneous cracking of windshield. There is no evidence of any damage on inside or exterior of windshield. The crack appears to be in the interior fabric of the glass projecting down from the dotted portion adjacent to the rear view mirror. The car was in the garage, temperatures outside were moderate. We had a similar problem with a 2015 subaru forrester that had the windshield replaced under a previous ruling. This model year does not have an official recogniton of the continuing problem in manufacturing. Replacement and recalibration cost about 00. |
| Category | Electrical System |
| Date | Nov 03, 2022 |
| State | MD |
| Description | Car is continually draining battery, causing vehicle to fail twice now due to a completely dead battery, once was while parked, once while idling with car in drive on road. |
| Category | Engine, Forward Collision Avoidance: Warnings, Lane Departure: Blind Spot Detection |
| Date | Nov 02, 2022 |
| State | AL |
| Description | Tcv valve failed and as a result rab and eyesight were disabled. The tcv has a known defective design and there is a bulletin about it. Mc-10208664-0001 https://static. Nhtsa. Gov/odi/tsbs/2022/mc-10208664-0001. Pdf |
| Category | Unknown Or Other |
| Date | Oct 28, 2022 |
| State | UT |
| Description | Several times I have needed to jump start my battery. Most recent incidence: I parked and was waiting to get out of the car. I turned back on the car after driving for 15-20 minutes, but did not turn on the engine. The car ran for about 2-3 minutes and then turned off to get out of the car. I was away from the car for 3-5 minutes and when I went to start it, the battery was dead. I can not leave the door open to bring in groceries or the battery dies. Or, I cannot open the doors to clean out the car because the battery will die. |
| Category | Electrical System |
| Date | Oct 27, 2022 |
| State | CA |
| Description | Failed thermo control valve assembly, subaru part #21319aa010 subaru is aware of the problem but new parts are backordered, with delivery perhaps weeks away as this is apparently a common problem. The local dealer indicated subaru will pay for parts and labor (this is a verbal offer only), which again suggests this is a known problem. The failure led to automobile not performing and a two to service location. As a known deficiency, why has this not incited a recall or other notice? |
| Category | Vehicle Speed Control |
| Date | Oct 24, 2022 |
| State | NV |
| Description | The contact owns a 2019 subaru forester. The contact stated that while pulling into a parking space very slowly, the vehicle unintendedly accelerated, and crashed into a concrete pole. The air bags had not deployed during the crash. There were no warning lights illuminated prior to the failure. The contact stated that his wife suffered a fractured sternum, and he had lower back muscle strain with severe spasm. A police report was not filed. The contact and his wife sought medical attention at the local hospital. The vehicle was towed to a collision center, but the vehicle was not diagnosed or repaired. The dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 25,700. |
| Category | Fuel/propulsion System |
| Date | Oct 23, 2022 |
| State | MI |
| Description | No response when gas pedal is pushed. Intermittent. Very dangerous when pulling out into traffic. Very serious safety hazard. |
| Category | Visibility:windshield |
| Date | Oct 13, 2022 |
| State | IN |
| Description | The contact's husband owns a 2019 subaru forester. The contact stated that her husband had parked the vehicle and as he returned to the vehicle, he noticed a thin crack on the windshield. The contact stated that the crack started at the middle top of the windshield and extended to its bottom. The contact stated that the crack had formed without an impact to the windshield. The contact's husband notified the dealer who confirmed that it was a known failure. The vehicle was not diagnosed. The windshield was replaced by safelite. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000. |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking, Power Train |
| Date | Oct 11, 2022 |
| State | FL |
| Description | On 10/7/2022, all the warning lights came on and stayed on, even after tightening the fuel cap and replacing the battery. I brought the car to ocala subaru this morning, and paid for a diagnostic that shows the thermal control valve needs replacement. Apparently this is now a common problem on this year and model subaru. I was told that this is not covered under the powertrain warranty, even though it is part of the engine assembly, and is a very expensive repair, even though the car has only 43,669 miles on it. I was told the part is on national back order and that the car is okay to drive, but that most of the safety systems that have the lit warning lights are now disabled. This is the car my wife uses to transport our 6-year-old granddaughter to school and swim practice and events, as well as elsewhere, and I feel this has compromised their safety and warrants a recall. |
| Category | Electrical System, Engine, Lane Departure: Lane Keep: Steering Assist |
| Date | Oct 05, 2022 |
| State | MI |
| Description | The contact owns a 2019 subaru forester. The contact stated while driving at 45 mph the rbd warning light stated off, as well as the lane keep, eyesight, abs off, and check engine warning lights were illuminated. The contact stated he noticed that several unknown safety features became inoperable. The vehicle was taken to the dealer and the contact was informed that the gasket for the heater control valve needed to be replaced. The vehicle was not repaired because the parts were not available at the dealer. The manufacturer was contacted and a voicemail was left. The failure mileage was 47,500. |
| Category | Electrical System, Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Warnings |
| Date | Oct 04, 2022 |
| State | CA |
| Description | While on freeway at night on 9/28/22 about 8pm several dashboard lights activated including check engine, eyesight assisted safety light, steering and safety controls disabled, all at once! I pulled over and called subaru for assistance. Called aaa. Aaa suggested I drive vehicle off freeway. I went to brothers and he noted car not overheated and drive short distance home. Car manuals did not explain so many warning lights. Drove car to roseville subaru next day and determined that engine part had failed to leave for repair. Dealer service agent raj would not provide any details, strange? Went online and found subaru service bulletin #09-80-21 dated 2/28/22 indicating thermo valve defective causing warning lights, and to replace. I felt unsafe as on freeway at risk at night and am elderly. Subaru bulletin shows part faulty as of june7,21 per s. Bulletin. Why not recalled by now? Unsafe to drive this car as steering, braking, and driver assistance systems all fail to operate at once and I was not sure if I could control car. Virtually every safety system shut down as simultaneously the speed control, collision monitoring and lane control all stopped working. Furthermore, dealer can't estimate when part is available or provide me a lender car. I am a cancer patient at risk! This car only has 17,000 miles and is not safe or reliable and the dealer won't help. Please help asap! |
| Category | Unknown Or Other |
| Date | Sep 30, 2022 |
| State | CA |
| Description | Vehicle suffered sudden and extensive crack in the windshield. No impact caused the crack. The crack stared from the bottom. |
| Category | Engine |
| Date | Sep 27, 2022 |
| State | NY |
| Description | Keep getting check engine light. Blue cold engine light stays on. Getting code p26a5 engine coolant bypass valve 'a' position sensor circuit range. Parts are unavailable at the dealer. They can't give me a time frame when they become available. |
| Category | Power Train |
| Date | Sep 27, 2022 |
| State | MI |
| Description | Check engine light came on end of august. Took into dealership early september (9/6/22) to find that the p26a3 code or engine coolant bypass valve is defective. I have 47k miles on my 2019 forester, so luckily it is under the powertrain warranty ( up to 60k). However, dealership is backlogged and waiting on parts . They were giving out loaners but can no longer do it due to the long lead time on parts as well as no place to let vehicles park for several months. I have been driving my vehicle at a limited capacity, however, living in michigan the days are getting colder, and the need for my defrost to work properly is a must. With this issue my vehicles heating system is never warming up . Thus causing a safety issue when I cannot use defrost on my car while waiting for parts to come in. I understand that all manufactured car parts have long lead times right now, however this is now a safety issue when not being able to use the defrost (directly related to this needed repair) on my 2019 forester. |
| Category | Electrical System |
| Date | Sep 26, 2022 |
| State | FL |
| Description | Auto start failed multiple times leaving car disabled for a short period of time in traffic creating safety hazard. After asking the subaru service center about it they said there was nothing they could do about it because there was no lights on the dashboard. Eventually they informed me at the last service that the battery needed to be replaced. |
| Category | Electrical System |
| Date | Sep 26, 2022 |
| State | NC |
| Description | In july my car kept dying and I had to jump the battery frequently. I had it serviced at hayesville firestone and was told it was ok. Problem continued. Had a mechanic suggest I get another battery , whick I di at car quest. Has been fine since. I just received a notice of battery drains on sub forester, so I am reporting this to you. No injury was involved |
| Category | Fuel/propulsion System |
| Date | Sep 25, 2022 |
| State | IL |
| Description | We were driving to our summer vacation destination, which was about a 2-hour drive from where we currently live, when it happened. We had been driving for about an hour now and I was in the left lane going approximately 60 mph when out of nowhere all of the warning lights flashed on my dashboard, including the "check engine light". Then, within seconds I went from about 60 mph down to 30 mph down to 10 mph with no control of the acceleration. I quickly and safely had to pull over to the right lane, which was a bit challenging. Thankfully, I managed to pull off to the side of the road avoiding cars that were zooming past me. At the time, I had no idea what had happened. I tried to depress the gas pedal, but nothing happened. So then I decided to turn the car off. I opened the hood of the car to see if it was something obvious, but didn't see anything. I went to go turn the car back on, but it wouldn't start. We were left stranded on a fast highway. I had to call a tow truck to take my 2019 subaru forester to the closet subaru dealership. This all happened on a sunday when most places are closed. I receive a call a few days later stating that it was a fuel pump failure and pressure valve malfunction and some of the parts are on backorder. It's been a little over two months now and I still don't have my car back. I keep calling about every 2 weeks for an update, but they keep pushing back the eta of the part arrival. Last time I called, they stated there was no update and they don't know when the part will come in. Looking back, there were no warning signs that could have lead me to believe that I had a fuel pump problem. I took my car to all of the scheduled maintenance and completed the one recall I had. My car ran great and nothing was wrong with it until that day on the fast highway. I was thankful that we were able to pull off to the side of road in a matter of seconds safely with cars going 60 mph. |
| Category | Unknown Or Other |
| Date | Sep 25, 2022 |
| State | FL |
| Description | The following has happened 3 times in the last year. While stopped and waiting for the light to change, my foot on the brake, damp outside, car stalls, the engine shuts off, eye sight flashes on dash stating eye sight off. I have to put the car into "park" and restart the engine. This is quite scary! I have taken the car to 2 different mechanics to check the battery - which shows the battery is 100% okay. The contact has stated that when the problem occurs, they have to put the vehicle in park and restart the engine. |
| Category | Electrical System, Engine |
| Date | Sep 23, 2022 |
| State | CA |
| Description | When driving and stopped at a light the car died, I had to put it in park and restart it , this has happened on 4 different occasions, and I've taken it to the dealer and was told nothing checked out as failing, also, the radio has gone wild on occasion, dialing contacts in my phone numerous times, and me being unable to stop it. Was told that heat and temperatures could cause the electronics to shut down or burn. I feel that I was in danger of getting hit because these things occurred while in traffic, and I had no control over the car, the system was acting out on its own. |
| Category | Electrical System |
| Date | Sep 22, 2022 |
| State | FL |
| Description | The car's battery is unable to start the car. If the car isn't used for one or two days, the battery power is drained so low that I can't start the car. This problem began very soon after purchase and has not gotten better. The dealership told me I was keeping the keys too close to the car and that was causing the issue. However when the keys are kept far away the problem continues. I'm also having a problem with lifting the back hatch. Sometimes it just beeps and doesn't open |
| Category | Engine, Power Train |
| Date | Sep 20, 2022 |
| State | CA |
| Description | The problem seems to be a faulty thermo control valve assembly. When I started the car, the dashboard lit up with several warning signs including the check engine light and 6 or 7 other warning lights. I also received texts and emails from subaru saying to have my vehicle serviced asap. My 2019 forester only has about 16,000 miles on the odometer. Continuing to drive would cause damage to the engine and potentially the car could abruptly stop on its own. Our car has been in the service department of our dealership for five weeks. I just received a call this morning that we had to return the loaner rental today, but that the thermal control valve is not expected until mid- or late-october. (it is now september 20.) I researched several subaru blogs, and it seems that many others are having the same issue with their foresters. Our dealership has five automobiles in their service department waiting for this part (and this is only one dealership). I also researched the subaru service bulletins and see that they have a newly-designed thermo control valve assembly (same part number as the old one but a different date etched into the part). Apparently this has been an issue known by subaru since at least september 2021 when their service bulletin came out. It seems that with so many owners having the same issues, there should be a recall and part replacement without cost to the owners. |
| Category | Electrical System, Engine |
| Date | Sep 18, 2022 |
| State | WI |
| Description | Vehicle will not start after it has rained or if auto shut down occurs while it is raining. Vehicle has to be jump started if raining. Might start if “dried out†or left in dry conditions. |
| Category | Electrical System |
| Date | Sep 17, 2022 |
| State | NY |
| Description | Battery has died |
| Category | Electrical System |
| Date | Sep 16, 2022 |
| State | NY |
| Description | Part #21319aa010 coolant control valve assembly. There is a huge line 25 customers for the same part at the subaru dealer I purchsaed the 2019 base forester from. Code has been read. Code p2682. Vehicle has 50000 miles. The part is 5 plus installation. No light on dash, no warning at all before the failure code. |
| Category | Electrical System |
| Date | Sep 14, 2022 |
| State | PA |
| Description | Something drained my battery completely dead (to less than 1v) overnight. The car was locked and the key fob wasn't near the car. In fact I keep it in a faraday bag. The battery is less than one year old. |
| Category | Electrical System |
| Date | Sep 10, 2022 |
| State | OR |
| Description | While driving, the vehicle stopped driving midride. I attempted to turn off the car and restart the car, but it had issues. This happened on 3 separate occasions. I believe the battery was being overdrawn. Two times this happened on the highway and I lost the ability to stay accelerated. I have had the dealer inspect it twice and they found no issues. Shortly after breaking down the third time, a separate car repair shop tested the battery and it tested good. The check engine light appeared and made mention of the eyesight system. |
| Category | Unknown Or Other |
| Date | Sep 08, 2022 |
| State | PA |
| Description | We have had two windshields crack for no apparent reason in this car. |
| Category | Electrical System |
| Date | Sep 05, 2022 |
| State | PA |
| Description | Battery constantly drains and fails to start the car almost from 2019 when I purchased the car. I've had to replace the original battery when the car was less than two years old and one year later the new battery has the same problem. No battery is able to hold a charge in this car and it continues to be a problem. Something seems to be draining the battery regularly. So that I won't be stranded frequently, I needed to purchase a portable battery charger to start the car. |
| Category | Engine, Power Train |
| Date | Sep 03, 2022 |
| State | MD |
| Description | The problem cited below is on a 2019 subaru forester with 20,101 miles. The 'check engine' light came on when I started my vehicle as well as all the adas warning lights came on. All adas were inoperable. The car was drivable so I cautiously drove it to a subaru dealership. While driving, I noticed the engine never warmed up. Running a cold engine causes an emissions problem and may be a violation of an epa standard. The problem was diagnosed by the dealership as a faulty thermo control valve assembly, part number (21319aa010). Upon researching the problem on www. Subaruforester. Org, I discovered over 240 similar postings about the same complaint on the same model car. I consider this to be a safey issue with a potential of significant engine damage causing engine failure as well as making all the adas inoperable. Subaru of america is aware of the extent of this problem and should be made liable for recalling these vehicles and fixing this safety problem. The vehicle is currently (since aug. 23, 2022) at the dealership awaiting a back-ordered part. I am currently negotiating with subaru to have the part repaired under the 5 year/60,000 mile powertrain warranty. Please look into this issue since so many other owners of this vehicle are having this same issue. Thank you. |
| Category | Visibility/wiper |
| Date | Aug 29, 2022 |
| State | UT |
| Description | A small pebble hit the windshield while driving on the highway and now there's a huge crack in it. |
| Category | Power Train, Power Train:automatic Transmission |
| Date | Aug 24, 2022 |
| State | NE |
| Description | The contact owns a 2019 subaru forester. The contact stated that the vehicle was in the park position in a parking space but was unsure if the shifter was in park when without warning, the vehicle rolled down a hill and crashed into a chain link fence and burial wall. No warning lights illuminated. The air bags failed to deploy. No injuries were sustained. No medical attention was needed. A police report was not filed. The vehicle was towed to an independent mechanic but was not diagnosed. The vehicle was not repaired. The dealer was notified of the failure and the contact was advised to schedule an appointment to have it diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000. |
| Category | Visibility/wiper |
| Date | Aug 24, 2022 |
| State | NJ |
| Description | Windshield cracked |
| Category | Structure:body |
| Date | Aug 11, 2022 |
| State | CO |
| Description | Moonroof cracks in the same spot randomly. 4 times now. Same exact area. No impacts. |
| Category | Back Over Prevention: Warnings, Electrical System, Lane Departure: Warning |
| Date | Aug 10, 2022 |
| State | ND |
| Description | I recently bought this vehicle (used) with ~1900 miles. After 1. 5 months of owning the vehicle, I suddenly had several warning lights as well as systems disabled within the vehicle. The first time this occurred I was about 2 hours into a drive, and suddenly my eyesight disabled, check engine light came on, cruise control disabled, lane departure disabled, collision warning and automatic braking disabled. After pulling over to inspect, I also realized my trunk would no longer open. I took it to a dealership who said it was due to low battery voltage—despite there being no spectacular incidents to drain the battery since I purchased the vehicle. They recharged the battery and the problem was temporarily fixed. However, once I retrieved my vehicle from the dealership the check engine light and disabled features were still prevalent. I once again had them recharge the battery—despite there again being no events causing the battery to drain—to which the problem was solved. Again, about an hour into my drive back home, the check engine light and features suddenly disabled. This is detrimental to my safety as a driver—as every safety feature suddenly disables without warning during my drive. |
| Category | Engine |
| Date | Aug 05, 2022 |
| State | AL |
| Description | Thermo electro valve failed, tripping check engine lights in the dashboard. I was told that the vehicle was undrivable until the part, which has been affected by supply chain issues, can be acquired by the dealer. |
| Category | Fuel/propulsion System, Service Brakes |
| Date | Aug 03, 2022 |
| State | NJ |
| Description | Braking for stop - brake pedal sinks, car accelerates ; requires extreme brake pedal push to stop car. A very unsafe condition. No warning or any dash board indication. Happened several times already. |
| Category | Unknown Or Other |
| Date | Aug 03, 2022 |
| State | NJ |
| Description | 2019 forrester has dangerous windshield that is prone to chipping and cracking very easley |
| Category | Vehicle Speed Control |
| Date | Aug 03, 2022 |
| State | OR |
| Description | 2019 subaru forester 2. 5l jf2skaec0kh576270 I use cruise control most of the time in all of my cars. Tapping the inc/dec button in my subaru changes speed in 5 mph increments. This is very dangerous because my other cars use 1 mph increments. My use case is on long climbs I like to slow down my car 1 or 2 mph as it works harder. When I double tap the subaru it drops by 10 mph instead of the expected 2 mph. I want subaru the update the pcm firmware to allow the user to switch to compatibility mode where single tap is 1 mph and long tap is 5 mph. |
| Category | Electrical System, Engine, Steering |
| Date | Aug 02, 2022 |
| State | CA |
| Description | Stopped at a red light. The forester was in auto start/stop mode and was in stop. When I tried to start the forester up again, it would not. A bell started ringing and all the warning lights lit up. I put the car in park and and within a minute it started up again. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Jul 26, 2022 |
| State | NY |
| Description | Vehicle stalled for no reason causing a dangerous situation, dashboard had 'eyesight' come on, possible crash avoidance feature ?? |
| Category | Electrical System |
| Date | Jul 20, 2022 |
| State | MN |
| Description | My car started on fire while parked and turned off. The fire was electrical and appeared to be caused by issues in the main wiring harness under the console between the driver and passenger seats. |
| Category | Visibility/wiper |
| Date | Jul 18, 2022 |
| State | WI |
| Description | The windshield was cracked. I heard a pop and then a 15 inch crack spread horizontally across the front windshield in a couple seconds. This is a safety issue because it impaired visibility and altered the integrity of the vehicle. I took pictures of it. It has not been inspected or fixed yet but I have an appointment to do so. There were no warning lights |
| Category | Visibility |
| Date | Jul 14, 2022 |
| State | CA |
| Description | The contact owns a 2019 subaru forester. The contact stated that while the vehicle was parked over night under a car port the next morning it was discovered that the front windshield had developed multiple cracks. The contact indicated that no objects had made contact with the windshield to cause the cracks to occur. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 25,000. |
| Category | Visibility/wiper |
| Date | Jul 06, 2022 |
| State | OK |
| Description | I purchased my 2019 forester brand new and have had minimal issues… most are just annoyances. However, this past weekend I got in my car and there was a spontaneous crack through the middle of the windshield. By the second day, it has expanded to halfway or past halfway across. The crack in directly in the line of sight. When looking into replacement, I realized this is a common issue. I have had cracked windshields before, but they are usually gradual and you have an opportunity to repair it. There was no chance of that since this just seemed to appear. |
| Category | Visibility/wiper |
| Date | Jul 05, 2022 |
| State | OH |
| Description | Windshield started cracking. Affects eyesight safety system. |
| Category | Vehicle Speed Control |
| Date | Jun 21, 2022 |
| State | IL |
| Description | When parking the vehicle has experience unexpected acceleration. This issue has occurred 2 times in the last few months and thankfully I did not hit another vehicle or person. I called the dealer but unfortunately they informed me that unless this happens with a tech in the car they will not replace anything |
| Category | Visibility:windshield |
| Date | Jun 17, 2022 |
| State | ME |
| Description | The contact owns a 2019 subaru forester. The contact stated while the vehicle was parked, she saw a 2–3-inch crack on the lower passenger's side windshield. The contact stated that the crack had since expanded to approximately 16-inches. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 49,205. |
| Category | Electrical System |
| Date | Jun 16, 2022 |
| State | OR |
| Description | Unknown. There is some sort of battery drain issue causing the battery to die and prevent my car from starting. The battery has been tested independently at two different locations, both of which found the battery was operating properly. My mechanic checked for anything causing any phantom power drain from the battery and could not locate anything. The tow truck operator told me they've been seeing and issue with subarus where very new cars are having their battery die when there is no reason for it to. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Steering |
| Date | Jun 15, 2022 |
| State | CA |
| Description | The lane keeping assist even when shut off prevents lane changes. A truck drifted into my lane and I had to use extreme force to steer over the car. The collision assist will randomly brake at high way speeds, also while off. The brakes will get squishy, not properly engage and make funny noises while the parking collision is off as well. |
| Category | Visibility/wiper |
| Date | Jun 15, 2022 |
| State | NY |
| Description | Windshield cracked from passenger side "a" pillar 1/3 of the way down from the top across passenger side windshield to the middle of the windshield. Aside from the obvious safety factor the crack also rendered the car's adas "eyesight" system ineffective. |
| Category | Visibility/wiper |
| Date | Jun 12, 2022 |
| State | UT |
| Description | We have owned the 2019 subaru forester for approximately 3 years and have had to replace the windshield four times due to cracking (some that have occurred without noticing a chip from an object from the road. When we purchased this vehicle, the dealer suggested we purchase a fairly expensive extended warranty for the windshield without disclosing that the forester (and other models) have a much greater tendency to crack and the manufacturer recently went to a windshield what was much thinner to save money. When we purchased this vehicle I was focused on purchasing one for my daughter to use to finish medical school and to get her started on her own. Man, was I mislead on reliability of subaru! With regard to safety, I would say that safety is at risk anytime a windshield is cracked. This can and does impair vision, etc. Subaru should be made to replace the windshield with one that is thicker and more sturdy to reduce the constant cracking that we and others have encountered. |
| Category | Visibility/wiper |
| Date | Jun 06, 2022 |
| State | FL |
| Description | There is a stress crack in the bottom, middle of the windshield that appeared out of nowhere. |
| Category | Visibility/wiper |
| Date | Jun 02, 2022 |
| State | TX |
| Description | For the second time in less than 8 months the windshield has spontaneously developed a significant crack though driver's sightline that requires the windshield to be replaced at outrageous expense. |
| Category | Engine, Power Train |
| Date | May 27, 2022 |
| State | UT |
| Description | My 2019 subaru forester sport only had 41,000 and the thermal control valve on it failed. The engine is running really cold and sometimes without warning certain safety feature shutoff as a result. There were no warning signals before it failed but when it went out the check engine light came on as well as about 5 other warnings. I had it diagnosed at young subaru in ogden, ut. After doing some research I found that this specific part recently underwent a design change due to this malfunctioning. I've found several other subaru owners that are having the exact same issue where the safety features are completely disabled as a result of this poorly manufactured part. This part needs to be recalled asap before it can continue to cause more damage to the engines or the people who drive these vehicles |
| Category | Unknown Or Other, Visibility/wiper |
| Date | May 25, 2022 |
| State | GA |
| Description | A crack appeared in my windshield on the passenger side starting from the bottom side slanting towards the middle of the passenger's vision. I do not recall anything hitting my windshield. In researching a replacement cost I read a lot of complaints from subaru customers who had to replace their windshields, some several times, because of thinner glass used by subaru. Several reports included the 2019 subaru forester with low mileage. I have a photo as I plan to have it repaired soon. I have not yet contacted my striver dealer nor allstate insurance agent. Please note: I loaded my 6mb photo but had to delete it to be able to continue. |
| Category | Unknown Or Other |
| Date | May 25, 2022 |
| State | NY |
| Description | Front windshield spontaneously cracked in my 2019 subaru forester. Car was parked in a parking lot when there was a popping sound and then a crack appeared starting from the bottom corner of the passenger side. No impact marks on the exterior or interior. The crack has since spread to the center of the windshield. Based on internet searches, there is a known issue with windshield cracking in subarus. Subaru's "customer advocacy" department refused to pay for the repair (over 00), claiming that the photos showed an impact mark and therefore it was the customer's responsibility. However, the subaru dealership (ramsey nj) that did the physical inspection and took the photos said they saw no impact marks. I invited subaru customer advocacy to send someone to physically inspect the car; they declined. Subaru refuses to stand by their product. Instead of recalling the vehicles at risk and replacing the windshields at their cost, subaru runs the risk of accidents caused by the spontaneous windshield cracking which could lead to bodily harm and/or death. And even with an actual case of spontaneous window cracking, subaru claims to "see" impact marks in photos, when it is impossible to tell from photos alone, and refuses to conduct a physical inspection. Action should be taken against subaru to ensure the safety of consumers purchasing their vehicles. Subaru should be required to issue a recall or at minimum cover the cost of replacing windshields that spontaneously crack. The spontaneous cracking occurred on 5/7/22. I brought my car to a subaru dealership and spoke to subaru's "customer advocacy" department on the same day. It took nearly 3 weeks of calls to subaru for them to offer me a 0 coupon "as a one-time goodwill gesture" to cover half the cost of the repair. Subaru's customer service is unacceptable and their reluctance to take responsibility is a public safety issue. |
| Category | Visibility/wiper |
| Date | May 24, 2022 |
| State | NE |
| Description | I was driving on the highway and a pebble hit my windshield. It immediately cracked it. |
| Category | Electrical System, Structure:body, Unknown Or Other |
| Date | May 23, 2022 |
| State | GA |
| Description | The car has a power assisted hatchback. When it fails to latch, the power is completely drained from the car, and there is zero indication of this happening, until the next day when an attempt is made to start the car. We've been stranded twice in our car and twice on the road. It's all due to the robotics not getting a signal to stop trying to keep it open. We notified the dealer twice by april of 2021. The second time they replaced the battery and we failed to convince them that this was a symptom, not the cause per many tsbs. In march of 2022 we were traveling and the hatch failed to latch. It would beep all the time. We took it to another dealer in baton rouge, who ordered a latch back in atlanta. We drove it hundreds of mails beeping. The electrical system failed the next morning - again. We got the car started, made it back to atlanta, and had the latch replaced by a 3rd dealer. Our original dealer says we are not eligible for the replacement hardware/software fix in the robotics (as distinct from the latch) to stop parasitic draining unlike identical cars made in this year. We do not trust this car until it's fixed. |
| Category | Visibility/wiper |
| Date | May 16, 2022 |
| State | IL |
| Description | Windshield - randomly cracked while parked in garage (no rock or road damage). Windshield crack started at bottom middle passenger side, spread across entire windshield. Second time windshield cracked in same location with no evidence of rock or road damage. Windshield was replaced with oem windshield when the crack happened again. |
| Category | Unknown Or Other |
| Date | May 14, 2022 |
| State | MA |
| Description | The battery drains while the vehicle is off. The car is frequently dead after being off for a short period of time, requiring jump starts and replacement batteries far more often than with a typical vehicle. |
| Category | Power Train:automatic Transmission:internal:gears |
| Date | May 03, 2022 |
| State | NY |
| Description | The contact owns a 2019 subaru forester. The contact stated she turned on the vehicle, left it on, and exitto close the trunk, but after forcefully closing the trunk, the vehicle began to roll backward. The contact stated the gears were set on park and the area was an inclined driveway. The contact stated the vehicle knocked her down but she was not injured nor needed to seek medical attention. The vehicle continued to roll into the woods and was detained by a tree stump. The vehicle was not drivable. The contact towed the vehicle to an auto shop and was being serviced at the moment. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000. |
| Category | Electrical System:12v/24v/48v Battery |
| Date | Apr 26, 2022 |
| State | OR |
| Description | Car battery drained. Have had to call aaa twice. Have now purchased another battery and it failed to auto start when I attempted to cross the intersection. |
| Category | Visibility/wiper |
| Date | Apr 24, 2022 |
| State | NJ |
| Description | One morning I went to start my car to go to work and I found a crack. The crack is coming from the bottom of the windshield. |
| Category | Visibility/wiper |
| Date | Apr 23, 2022 |
| State | CA |
| Description | Unknown. Don't know how the windshield cracked. It starts at the top edge of glass, goes around the shaded part of windshield in front of rear view mirror and then down middle of windshield. From top to bottom it is 14 inches |
| Category | Structure:body, Visibility/wiper |
| Date | Apr 19, 2022 |
| State | CO |
| Description | The front windshield developed a crack for no reason. |
| Category | Unknown Or Other |
| Date | Apr 18, 2022 |
| State | IL |
| Description | 2019 subaru forester my windshield has spontaneously cracked twice (august 28, 2021, april 18, 2022) without being hit by any object. Windshield was replaced after 2021 incident and will again require replacement after today's incident. It has chipped and required repair on 2 other occasions. |
| Category | Electrical System |
| Date | Apr 14, 2022 |
| State | WI |
| Description | The contact owned a 2019 subaru forester. The contact stated while driving approximately 75 mph on the interstate, a deer jumped in front causing a crash. All the air bags deployed, and immediately soon after a fire was coming from the hood. The contact and two children in the rear passenger seat were able to exit the vehicle safely. The fire department arrived on the scene and extinguished the fire. There was a police report was filed. There were no injuries or medical reports. The vehicle was consumed by the fire and deemed destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 30,000. |
| Category | Visibility:windshield |
| Date | Apr 14, 2022 |
| State | UT |
| Description | The contact owns a 2019 subaru forester. The contact stated while driving approximately 25 mph, the front windshield cracked. The vehicle was taken to the local dealer to be diagnosed; however, no cause for the failure was found. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000. |
| Category | Visibility/wiper |
| Date | Apr 08, 2022 |
| State | TX |
| Description | It did not take more than one week after buying my new 2019 subaru forester in november 2019 when the windshield cracked for no reason. Due to the cost I have not replaced the windshield even today. I just read that there is a court case that forces subaru to replace my windshield but requires me to file with a complaint through the nhtsa. Please accept this as my complaint. |
| Category | Visibility/wiper |
| Date | Apr 04, 2022 |
| State | OH |
| Description | I have only had my car for about a month and already there are three chips in the windshield that weren't present when I bought it. The latest one appeared today. |
| Category | Electrical System, Engine, Structure:body |
| Date | Apr 01, 2022 |
| State | NV |
| Description | Car caught fire after a relatively slow (less than 35 mph) collision with a chevrolet tahoe. Other vehicle was driveable, my subaru forester caught fire. |
| Category | Electrical System |
| Date | Mar 31, 2022 |
| State | VA |
| Description | In my subaru forester, my battery continues to drain while the car is off and locked. I am unable to start the car in the mornings when I go to work because of this. To get the car to start, I am constantly jumping it. I was not at risk. The problem has not been confirmed by a dealer. The component has not been inspected by the manufacturer, police, or insurance agency. No warning lamps, messages, or other symptoms. The car is a 2019 and only has 33k miles on it. |
| Category | Electrical System |
| Date | Mar 31, 2022 |
| State | AZ |
| Description | The battery drains when the car is not driven for 5 days or more. This newly-engineered battery was necessitated to support the auto-stop-start feature on the car. The battery was replaced on 1-26-2021. On 3-30-2022, the car would not start again after not being driven for 5 1/2 days and had to be jump started. The dealership says the battery is fine but I have to rearrange my life to drive this car every 5 days for 30 minutes. The battery is in the car and can be inspected. There is no fix or workaround available other than driving the car. This battery drain leaves me unsuspecting that my car will not start and I am stranded while I have to wait for hours for roadside assistance. There were no warnings even though I have a paid starlink subscription that has my email and cell phone on record. |
| Category | Power Train |
| Date | Mar 31, 2022 |
| State | CA |
| Description | The contact owns a 2019 subaru forester. The contact stated while at a complete stop at the car wash waiting for his turn, the vehicle accelerated suddenly and unintendedly, and crashed into a concrete brick wall. The air bags deployed. The contact sustained a whiplash, laceration on the left arm, muscle injuries in the back, skin abrasion on the upper arm, skull laceration. The contact was pinned in his seat by the shoulder strap of the seat belt. The contact was transported to the hospital with the assistance of the emergency units. The vehicle was towed to a body shop where it was totaled. No police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 14,000. |
| Category | Electrical System, Unknown Or Other |
| Date | Mar 28, 2022 |
| State | WI |
| Description | Battery keeps on dying and doesn't hold charge. Vehicle has less than 8000 miles on it. 3 weeks ago my vehicle was parked in my garage for one week while I was on vacation and the battery was dead and needed to be jump started. Last week my vehicle was in the garage for 8 days and would not start again and needed to be jump started. Then 4 days had passed since the vehicle was jump started and this morning would not start again. Each time it was parked in my garage with nothing running inside, but the battery keeps failing. I have an appointment with the dealer tomorrow to review. |
| Category | Visibility/wiper |
| Date | Mar 23, 2022 |
| State | MN |
| Description | The windshield on my 2019 subaru has cracked for the second time. This has taken away many of the safety features that comes with the car due to the cameras not working properly or not at all. This second time it cracked its cost me money through my insurance company. No one has physically seen my windshield except me. I currently have photos with progressive and they're still reviewing my claim. This happened once before when a cement crew had sawed cement fibers into the side of my car and just so happened to crack the windshield in the process. But the angle from which they were spraying the cement fibers didn't make sense at the time. Then it cracked a second time and I looked online. I found the lawsuit and other people complaining online about their windshields as well. The second time it cracked, I do not know how. I came out to my car to find an impact point and spider cracks coming from it. I'm thinking a rock hit it on the highway but didn't fully crack until it snowed or something. |
| Category | Electrical System |
| Date | Mar 20, 2022 |
| State | MI |
| Description | I purchased a used 2019 forester in the summer of 2020. By september 2021, I was having electrical issues - the car wouldn't start and the battery died. I had the car taken to a dealership, they replaced the battery and the alternator (they told me that the alternator was defective and broke the battery). I got the car back in october 2021. In december 2021, I had just driven for 2 hours and stopped to get gas. When I got back in, the car wouldn't start - the battery was dead again. This time, the aaa person who came to get me took a look at it and said that he thought it might start if he tightened the bolts for the electrical wires leading to the battery. That seemed to fix it. It's now march 2021. Yesterday, I walked outside to find my car battery dead again! I jumped it, and drove it around to allow the battery to recharge. I went in somewhere for dinner, came back out over an hour later, and it started. Today, it's dead again! This appears to be a consistent problem with subaru vehicles. |
| Category | Electrical System, Power Train, Service Brakes |
| Date | Mar 12, 2022 |
| State | WI |
| Description | The failure is affected by the braking system and control logic of the ignition key switch, gear shift and emergency break button. A coffee cup at the drive through collapsed spilling coffee. Through a sequence of moves I found myself rolling out of the drive up line, across the parking lot right towards the sidewalk and highway on the other side. The engine was off, the brakes would not function, I could not move the shift lever and the ignition key would not re-start the car! I had no control or ability to change anything in the span of 10 seconds. Only the landscaped run of bushes at the edge of the parking lot saved us. At the drive up window the car was in neutral. I could not change the position of the shifter if I had my foot on the break as we were rolling. Nor could I restart the engine with my foot off the break and rolling. At the end of the roll when stopped I think the shift lever was in the reverses r position. Despite several tries I could not operate the emergency break. There were no warnings from the smart car system. I was able to test out a few sequences that would cause the same circumstances. I did not go to the dealer yet, there were no police involved or damage done other than hot coffee on me and my front seat. Engineers designing "smarts" in new vehicles have over-engineered the controls creating a major overall hazard because the systems are too complicated. More training for new car owners is not a solution. Up until the 21st century cars had a true emergency break that could be operated by hand or foot to apply the rear emergency brakes. Now they are all operated electronically with a button, which is not available unless the car is running. This is not just a problem with our car. It is a problem with most autos built today, domestic and foreign. Somewhere along the line we lost our focus on what an emergency brake is for. |
| Category | Visibility/wiper |
| Date | Mar 11, 2022 |
| State | AR |
| Description | In june 2020 a rock on the highway hit my windshield and by the time I had arrived at my destination, the crack had grown to over 6 inches in length, so a replacement was required. It was replaced by safelite in july 2020 (limited staff due to covid). In april of 2021 my windshield was again struck by a rock from the highway and, while it started as less than 4 inches in length, quickly grew to over 6 inches within a matter of days. Since this would be the second time replacing my windshield and I still needed to commute 30 minutes to work via the highway for another couple months, I withheld reaching out to safelite to get my windshield replaced until I could move residence and not have to take the highway every day. It was replaced in july of 2021. This ended up being the wise decision, as between april 2021 and july 2021 the windshield sustained two more cracks, for a total of 3 well over 6 inches each. Yesterday, march 10, 2022 my windshield was once again struck. This time it looks like if it were hit with a baseball bat, but I was on the highway, so it may have been a bird. I am aware of a current lawsuit against subaru for weak windshields on 2017-2020 vehicles, which my 2019 forester falls into, so I can't help but wonder if it's just really bad luck, or a bad lot of weak/defective windshields. I know safelite fixed them instead of subaru, but I am under the impression that they were made by the same manufacturer that supplies the windshields to subaru. |
| Category | Electrical System |
| Date | Mar 10, 2022 |
| State | CA |
| Description | Driving vehicle in a busy intersection and all of a sudden the electrical power went out. Battery is completely drained. |
| Category | Electrical System, Electrical System:12v/24v/48v Battery |
| Date | Mar 01, 2022 |
| State | NC |
| Description | The contact owns a 2019 subaru forester. The contact stated that the battery had drained while parked overnight on several occasion. The contact had experienced the failure approximately seven times. The battery would be jumpstarted and the vehicle would operate as needed. The low battery warning light was illuminated. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle had not been diagnosed. The dealer replaced the battery on one occasion however, the failure persisted. The contact became aware online that there was an electrical issue with the vehicle that prevented certain electrical functions from going into sleep mode once the vehicle was turned off, causing the battery to become drained. The manufacturer was not made aware of the failure. The approximate failure mileage was 600. |
| Category | Visibility/wiper |
| Date | Feb 25, 2022 |
| State | FL |
| Description | I was sitting in park w/ac on and heard a crack looked up, initially saw nothing a few minutes later I saw a crack that has continued to spread. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Feb 24, 2022 |
| State | AZ |
| Description | My 2019 subaru forester experienced an unexpected (random) activation of the pre-collision avoidance automatic breaking feature. While driving on a major city road (dry, sunny, typical arizona conditions) at approx 40-45 mph the system activated despite there being no obstacle (car or otherwise) anywhere near the vehicle. The nearest car was at least about half a mile ahead. The break force applied was the strongest I have experienced in 24 years of driving. This is not the first time I have experience this issue in this specific vehicle. A similar occurrence happened more than a year ago. |
| Category | Visibility/wiper |
| Date | Feb 22, 2022 |
| State | NV |
| Description | While the vehicle was parked in a driveway, the windshield developed a 10 inch crack in an upside down "j" shape, originating from the bottom edge of the windshield. There were no debris impacts in this area of the windshield and no "pitting" is visible that would have compromised the structural integrity of the windshield. There have been multiple class-action lawsuits related to the issue of cracking windshields and in my opinion this should be investigated and considered for a recall. |
| Category | Electrical System |
| Date | Feb 21, 2022 |
| State | NY |
| Description | Repeated battery failure issues. Vehicle has had to be jumped anytime the vehicle has sat more than eight hours since approximately 01/18/2022. Vehicle has been taken to an auto shop where battery and alternator test was done. Battery has been determined to be okay, simply in need of a charge. Alternator also okay. No indicator/warning lamp or message was given prior to initial or subsequent failures. Vehicle is driven for extended periods of time each day which allows for the battery to be charged. Battery drain occurs when the vehicle is parked and turned off. Key fob kept away from vehicle, doors securely shut, no lights or accessories left on. Repeated battery failure has resulted in my being stranded until someone is available to jump the vehicle. Safety concerns of being stuck away from my home, in freezing temperatures, and/or alone at night. |
| Category | Unknown Or Other, Unknown Or Other |
| Date | Feb 20, 2022 |
| State | CA |
| Description | Windshield cracked for no reason. |
| Category | Electrical System |
| Date | Feb 18, 2022 |
| State | MO |
| Description | There is a software problem which caused the alternator to not charge the battery correctly, causing the battery to go bad prematurely. The battery was just a few months outside of it's warranty, with it needing to be jump started frequently. It was tested at an autozone then at the subaru dealership confirming the bad battery. Subaru dealership confirmed the software malfunction that caused the problem. However, the software update needed was never done and was never communicated as a need. I have always taken the car in for all maintenance and this software update should have been done by subaru. There was no warning signal/message other than the battery dying multiple times. |
| Category | Electrical System |
| Date | Feb 17, 2022 |
| State | CA |
| Description | The car battery in my 2019 subaru forester drained completely overnight. The car was stuck in the garage and I could not go anywhere. I had to call for roadside assistance to get the car jumped. The battery power was at 0%. I had driven the car over 1 hour the day before, so it should have had good power stored. It appears to be parasitic power drain that happened overnight. There were no warnings given by the car that the battery power was low. The safety concern is what if I had been in a remote location and this had occurred. That scenario could have produced far more dire results. After the jump, I drove to the subaru service department and had the battery checked. The suburu service department is denying that any car component is draining the battery. They blamed my situation on ‘human error', which it was not. There are existing lawsuits against subaru regarding this same issue. |
| Category | Visibility/wiper |
| Date | Feb 15, 2022 |
| State | NJ |
| Description | Cracking in windshield without any impact |
| Category | Visibility/wiper |
| Date | Feb 14, 2022 |
| State | OH |
| Description | A very small ding in the windshield turned into a full size crack quickly. |
| Category | Forward Collision Avoidance: Warnings, Visibility/wiper |
| Date | Feb 09, 2022 |
| State | NJ |
| Description | Windshield cracked around september 10 of 2021. Forward warning went off at times since crack. I had windshield replaced and new windshield cracked 4 months later. I must pay 0. 00 deductible. Now the crack on new windshield is 3 weeks old and has spread to approximately 15 inches. Windshield must be replaced again. Forward safety now goes off at times as with previous windshield when it was cracked. |
| Category | Unknown Or Other |
| Date | Feb 09, 2022 |
| State | NH |
| Description | Over the weekend, the check engine light came on and I lost heat in my vehicle instantly (like flipping a light switch) after already driving with full heat for about 30 minutes. In addition to losing heat on a zero degree day, the vehicle also lost the capability to circulate and redirect coolant to the engine properly, causing a significant reduction in engine temperature causing it to run nearly 100 degrees fahrenheit less than optimal running temperature. Upon research, the only logical explanation was the failure of the "thermo control valve" which was added to the subaru lineup starting in 2019, and this was just confirmed as the cause of this incident by the dealer. While coolant issues previously were managed easily in other vehicles, or a slow reduction in the ability of the heating system, having an electronic component control the diversion of coolant in the car for cabin heat and engine heat control seems to be harmful, not only potentially to the engine, but causing the heat to instantly stop to someone that may not be dressed to deal with it while driving in zero degree weather can cause potential significant health problems. This part should not be the sole source of control, let alone be failing without warning after a mere 3 years. In addition, a quick search online provides no information on the product, but many threads of individuals experiencing similar issues, as well as comments that subaru has recognized it was originally inadequately built and have since produced a more hardy product to replace them with. The other issue with this part, is that it is below the intake which needs to be removed to replace it. While the intake and other coolant system items are mentioned under warranty, this part is never mentioned. For this being a new addition starting in 2019, it is deeply concerning that there are many accounts for this, with no official messaging from subaru, for such a critical part. |
| Category | Electrical System |
| Date | Feb 02, 2022 |
| State | MO |
| Description | Battery failure for the second time since purchase. Yesterday, 2/1/2022, I took my subaru in due to the battery they replace about 15 months ago went dead two days ago. I was able to jump start to get back home. After sitting in my driveway after getting home two days ago I trie to start my car and again the battery was almost depleted. Not enough energy in the battery to start the car. Summary: twice within a period of less than three (3) years I have brought my 2019 subaru forester in for service due to a dead battery that left me stranded. The battery, both incidents, was able to be jumped started to get home and also into subaru for service. Both incidents subaru service initially said the battery was tested and ok and did not want to replace the battery. First incident: after 2 - 3 days I was back again to service for drained batter and they replaced with new battery. 13 - 15 months later the same exact battery drained and would not start car. Again, service said battery tested ok and would not replace, but my service advisor agreed to replace the batt this is the second time the battery was almost totally depleted and would not start the car. The first battery, that was part of the original purchase, died after owning the new car for about one (1) year. The first incident, I was able to get the car in for service after jumping the battery. The service tech said that the battery tested ok and subaru would not replace the battery. Two or three days later the battery dies again. This time subaru put in a replacement battery. Second time same incident, I took into subaru service and again the tech said the battery tested ok. I then discussed with the service rep. And she agreed to mark the battery bad and to have the battery replaced with again another new battery. I asked about the issue of parasitic battery drain, which I learned about searching the web, and I assumed that they tested for this issue, but unsure if this was done. |
| Category | Visibility/wiper |
| Date | Feb 01, 2022 |
| State | CO |
| Description | Crack in windshield that came out of nowhere and just keeps expanding |
| Category | Electrical System |
| Date | Jan 29, 2022 |
| State | NY |
| Description | Battery 620 cca. Batter is 28 months old. Inspected by dealer. Dealer determined low battery voltage unknown cause. |
| Category | Unknown Or Other |
| Date | Jan 26, 2022 |
| State | UT |
| Description | My front windshield spontaneously cracked, originated from the center inside/below the visible site line under the rubber edging. This happened in the beginning of january when there was a combination of bitter cold and heavy snows. |
| Category | Visibility/wiper |
| Date | Jan 25, 2022 |
| State | NY |
| Description | Windshield cracks very easily. It has cracked on my 2019 subaru forester premium trim two times in the last two years. This is just from the normal debris flying off the road. The first incident happen in aug 2020, second january 2022. |
| Category | Visibility/wiper |
| Date | Jan 24, 2022 |
| State | IL |
| Description | Small rock hit windshield while highway driving and created an impact point in the bottom-center of the windshield, affecting eyesight and requiring a replacement per subaru dealership. |
| Category | Forward Collision Avoidance: Warnings, Unknown Or Other |
| Date | Jan 22, 2022 |
| State | FL |
| Description | I was on a sharp incline at idle behind a line of cars, waiting for the light to turn green and my subaru forrester surged forward, out of my control, and hit the back of the vehicle in front of me, causing damage to my vehicle and the one in front of me. I questioned the subaru service center regarding it and they did not have a means to report the incident to subaru for investigation, but offered to do a service check on the transmission of the car. Coincidentally (or of uncertain significance), I had been waiting on a back ordered part from subaru for a malfunctioning thermal control valve that caused a check engine light to be continually displayed on my dash, disabling some of the safety features of the vehicle. They assured me that the malfunctioning part would have nothing to do with any surging problems and that it was safe to drive the car until the part could be replaced. |
| Category | Visibility/wiper |
| Date | Jan 22, 2022 |
| State | TN |
| Description | I have owned my certified pre-owned 2019 subaru forester for less than a year, with under 30k miles. Within the last 2 months I've gotten a crack and a chip in two different areas of my windshield. Nothing out of the norm happened to cause this. I only drive 20 miles round trip for work daily and some errands around town on the weekends. |
| Category | Electrical System |
| Date | Jan 17, 2022 |
| State | MN |
| Description | > 5 total jump starts and 3 dead batteries requiring battery replacement since purchase 2 years ago. Total mileage currently 90 miles continuously, then was again dead after being parked after only ~ |
| Category | Engine, Fuel/propulsion System, Steering |
| Date | Jan 12, 2022 |
| State | MA |
| Description | On december 30, 2021, I was driving on I-95 s around 4 pm about 1/2 a mile from exit 43b when my 2019 subaru forester with 64,000 miles stalled in the middle of the highway. I was going about highway speed during rush hour 55-65 pmh when the check engine light came on, the eyesight feature light came on, and the emergency brake light came on. Scariest moment in my life. The vehicle stalled, the steering got really stiff, and the vehicle started sputtering along probably at 2 mph. I managed to make my way to the breakdown lane and called subaru starlink roadside assistance. After towing the vehicle to the dealership, the diagnosis revealed that both tumble generators on the air intake manifold failed and I also needed a fuel line replacement. After doing a lot of research on the internet it appears that subaru foresters have a history of these failures and there has been a number of recalls for this particular model detailing the vehicle losing power or stalling. Unfortunately, the dealership and corporate subaru refuse to cover the full cost of the repairs as they claim the vehicle is past the warranty period; they have 0 to cover 00 worth of repairs. This is clearly a safety issue and defect, and subaru is clearly neglecting its responsibility to cover known defects from the factory. |
| Category | Visibility:windshield |
| Date | Jan 10, 2022 |
| State | TN |
| Description | The contact owns a 2019 subaru forester. The contact stated while driving approximately 65 mph, the windshield cracked without impact. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 40,000. |
| Category | Electrical System |
| Date | Jan 02, 2022 |
| State | UT |
| Description | Battery drains extremely quickly. I replaced with brand new battery and it completely drained overnight. When I tried to start car next morning the engine clicked repeatedly then the infotainment and dash lights started blinking and acting strangely then went black but the music still played (with a black screen and car off). This is very alarming as it appears to be a major electrical issue that could cause a fire? Or possibly shut down random safety features that I want to use. |
| Category | Unknown Or Other |
| Date | Dec 31, 2021 |
| State | NV |
| Description | Windshield broke on its own |
| Category | Electrical System |
| Date | Dec 30, 2021 |
| State | CA |
| Description | The contact owns a 2019 subaru forester. The contact stated that the battery would become drained after three days of the vehicle not being driven. The vehicle was taken to an independent mechanic who informed him that the failure was not due to the battery. The contact stated that the vehicle was still being driven however, after being parked for several days the battery had to be recharged before the vehicle could be driven. The vehicle was not repaired. Neither the dealer nor the manufacturer was contacted or notified about the failure. The approximate failure mileage was 20,000. |
| Category | Electrical System |
| Date | Dec 27, 2021 |
| State | WA |
| Description | 8 days ago I replaced the battery on this car as the lights/radio would come on but it would not start. Today the car is totally dead. It will have to be towed to the dealer whenever the towing companies can get around to it. I believe this one of the vehicles like those in the class action lawsuit. |
| Category | Visibility/wiper |
| Date | Dec 20, 2021 |
| State | VT |
| Description | My front windshield just cracked, no rock hit it, just cracked |
| Category | Visibility/wiper |
| Date | Dec 20, 2021 |
| State | NC |
| Description | Windshield glass break even small debris |
| Category | Engine |
| Date | Dec 17, 2021 |
| State | WA |
| Description | Check engine light came on and code was for the tcv. The dealership said it would be 00 to repair and was not under warranty…even though my car is a 2019 subaru forester with just 17,000 miles. The subaru forums on facebook show that numerous other people are also having this problem. |
| Category | Electrical System |
| Date | Dec 15, 2021 |
| State | WA |
| Description | Battery is repeatedly drained while parked, even with taking care to close all doors and turn off interior lights. This has happened 6-7 times in the last 6 weeks. The dealer tells us the car is fine. |
| Category | Visibility/wiper |
| Date | Dec 13, 2021 |
| State | CA |
| Description | Yesterday, when we got into the car (2019 subaru forester) we noticed a large crack in the windshield. It started near the edge where the glass meets the frame, and went down and curved towards the driver side. If it were a straight line, it would be at least 10 inches. We had not had any rock strikes while driving and the windshield showed no signs of cracks the day before. The car has a little more than 12k miles so still very new. |
| Category | Visibility/wiper |
| Date | Dec 12, 2021 |
| State | KY |
| Description | Yesterday as I was driving home, I heard a “pop†noise & I looked at my front windshield I saw a 6†crack in the lower section of my windshield underneath the left wiper blade. I have approximately 22,000 miles on the vehicle. I got it brand new on 7/3/2019. |
| Category | Visibility/wiper |
| Date | Dec 11, 2021 |
| State | WA |
| Description | 3 chips in the windshield very quickly and had them repaired. This windshield is a rock magnet and easily chipped. Only had 1 windshield cracked and less than 3 dings repaired with all my other vehicles in over 40 years of driving. Also, just driving down the road the windshield cracked right at eye level all the way across the drivers side. Now while driving, have to have seat raised all the way to be above the crack so road view is not distorted or impaired by the crack. Have not replaced it yet because of expense to do so for insurance, eye sight reprogramming, researching what brand windshield to replace it with that is not so susceptible to dings / cracking, why this vehicle has more issues than any others I have had and whether purchasing / installing a rock deflector would help. Something to note, that as of this post there are 514 complaints total for this vehicle posted with two thirds of them having to do with visibility (windshield) issues (313 + 25). Not to mention the other subaru vehicles with the same issue around this time period. Something is not right with these windshields! |
| Category | Visibility/wiper |
| Date | Dec 10, 2021 |
| State | CA |
| Description | Driving on the highway, and a small pebble hit my window and cracked it. This is the second time in the three years it's been driven (~34,000 miles). The windows seem to be weak as compared to other cars. The repair is expensive because of the eyesight system. |
| Category | Electrical System, Engine |
| Date | Dec 09, 2021 |
| State | NH |
| Description | 12/6 - 3:30pm. My dashboard warning lights all came on as I turned right into my driveway, the car stalled so I turned it off. Next day 12/7 - 9:00 am all the warning lights came on when I turned the key. I called subaru and described all the lights and was told it was safe to drive. I made an appointment for the next morning. At 12:00pm the lights on dash went out and stayed off, but then they all came back on again at 4:05 pm. A minute later I took a right turn onto a side street and the car stopped suddenly and stalled in the middle of the road. I tried to start it back up 3 times. The engine would turn on and then shut down again. After 2 hours we turned the car on and drove it 2 car lengths off to the side of the road and kept it idling to get warm, but it overheated after a while and we had to shut it off. We stayed there until 8:30pm (3. 5 hours later) waiting for subaru roadside assistance, but ended up walking home because they never came. Apparently they arrived sometime after 11:00pm and towed the car to subaru dealer. |
| Category | Visibility/wiper |
| Date | Dec 01, 2021 |
| State | FL |
| Description | Small rock strike on interstate caused cracked windshield. Second on this vehicle since purchased new. |
| Category | Engine |
| Date | Nov 30, 2021 |
| State | CA |
| Description | The contact owns a 2019 subaru forester. The contact stated that while at a stoplight, the vehicle stalled. The failure occurred on numerous occasions. The vehicle was towed to the contact's residence. The dealer was made aware of the failure and informed the contact that there was no recall associated with the vin. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 84,243. |
| Category | Visibility/wiper |
| Date | Nov 30, 2021 |
| State | TX |
| Description | Numerous small chips throughout normal driving conditions. Mostly pitting. However one rock chip (starburst) received from opposite lane traffic. Had glass company seal, but approx 1 month later it spread across. Throughout my history I've never seen such a fragile windshield. |
| Category | Power Train, Vehicle Speed Control:accelerator Pedal |
| Date | Nov 16, 2021 |
| State | CO |
| Description | The contact's wife owns a 2019 subaru forester. The contact stated that as his wife attempted to park her vehicle into a parking spot, the vehicle independently accelerated while her foot was on the brake pedal without warning. The contact's wife steered the vehicle to avoid hitting other vehicles as the acceleration continued; she was eventually able to stop the vehicle. Prior to the failure, the contact stated that while his wife was driving at 35 mph, the vehicle independently accelerated without warning with her foot was on the accelerator pedal. His wife had to repeatedly depress the brake pedal before the vehicle came to a complete stop. The contact had taken the vehicle to the dealer where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 21,000. |
| Category | Unknown Or Other |
| Date | Nov 12, 2021 |
| State | FL |
| Description | I was on road driving at night when I heard a crack. When I got to a lit area I noticed 3 inch crack appeared in the lower center of the windshield. No debris hit the windshield all I heard was the distictive sound of the crack. |
| Category | Power Train, Service Brakes, Wheels |
| Date | Nov 05, 2021 |
| State | VT |
| Description | The car was parked for a week while visiting. (it has recently had its 30,000 mi. Service) when I got in and started it, all the dashboard lights lit up including check engine. I tried reaching a subaru near where I was visiting. No luck so I called my subaru in vt. I was told I was safe to go as long as the check engine wasn't blinking. It wasn't so I drove home (I did note the steering wheel felt "tight".) when I went into the dealership upon my return, they did their computer diagnostic test. It was explained it could be as simple as not tightening the gas cap. The computer turned up something in the wheel. At first, he wanted to give me an appointment a week and a half out, but then found a car he could loan me that following monday. I wanted to know why they needed it several days. He said it was to figure out the issue. When I asked if it was safe to drive, he said it was but there was a possibility of being on the highway and losing control/not being able to stop, but that was rare. I asked about the change in steering, as though the power steering was lost, and he explained they don't have that kind of system. I drove home slowly and went no where except sunday when I drove a couple of miles to a farm stand close by. Upon returning into the driveway, I put it in reverse to park. It accelerated and when I tried braking, it wouldn't respond. It was a though everything was locked. The car jolted. Sped. Jolted. The side airbags deployed. My arm was banged up from the airbags but nothing broken. I did not mistake the accelerator for the brake. The floor mat did not get stuck under the accelerator (I've weather tech mats.) when the car got towed, it started. The tow driver said it should not have done that with the side airbags deployed. (it won't let me type in the box how fast were you going. It should have been 2mph. The car accelerated and lack of braking and control contributed to the crash. |
| Category | Structure:body |
| Date | Oct 29, 2021 |
| State | CA |
| Description | Small star chip on top driver's side, about 2 minutes after that. Large 16" crack appeared on passenger side |
| Category | Air Bags, Seat Belts |
| Date | Oct 28, 2021 |
| State | GA |
| Description | The contact owns a 2019 subaru forester. The contact stated that while driving in the rain at 55 mph, the vehicle spun a couple of times, then crashed into the median wall. The median wall brought the vehicle to a complete stop. The contact's driver's side seatbelt did not lock the contact into her seat during impact, which caused injuries to the contact's right arm, wrist, and hand. No air bags deployed upon impact. The contact and passenger were transported by ambulance to the hospital. The passenger sustained injuries to her left foot and bruising to her chest from the passenger side seatbelt, locking her into her seat during impact. A police report was filed. The vehicle was towed to the dealer and remained at the dealer, awaiting steering parts and cosmetic repair. The manufacturer was made aware of the failure and sent an inspector to investigate. The manufacturer informed the contact that the inspector found that the air bags and seatbelt were functioning properly. The failure mileage was approximately 20,000. |
| Category | Visibility/wiper |
| Date | Oct 14, 2021 |
| State | AZ |
| Description | A pebble struck the lower right corner of the windshield which precipitated a long crack going one-third of the way across the windshield. I have had many rocks hit my windshield in other vehicles and not once have they started a crack across the whole windshield. In contacting subaru of surprise service center, they notified me of a two month backlog order for a replacement windshield. |
| Category | Electrical System |
| Date | Oct 06, 2021 |
| State | NY |
| Description | On at least 4 or five occasions my car has been dead in the garage of my home. So far I have been lucky and it has not gone dead while I was out. After the first three dead issues, I had the aaa come and they replaced the battery. I brought it to subaru then and was told a light was left on. This was a lie. I wrote a letter to subaru regarding the dead battery and associated costs and they refunded my expenditures. Using the vehicle with the new battery was ok for awhile but now this issue is starting again. Looking online at various pieces of information I discovered that I am not the only one with this issue. There is currently a class action lawsuit in new jersey although I am not sure if it includes foresters. This site explains about the can system in the affected vehicles and in laymen's terms says that after the car is turned off it is supposed to go to sleep but it is not. It is draining the battery continually. Of course subaru is fighting this. It will cost them money to recall all these vehicles. But how safe are you when you are out, perhaps in a remote area, and your car is dead? One woman stated that in her vehicle she was stranded overnight. This is not safe. Subaru service is telling me I don't drive the car enough. Who are they to tell me when and how much to drive? |
| Category | Service Brakes, Hydraulic, Steering |
| Date | Sep 30, 2021 |
| State | OR |
| Description | The contact owned a 2019 subaru forester. The contact stated that while driving at an undisclosed speed, the brake pedal needed to be depressed to the floorboard to stop the vehicle. Additionally, the steering wheel would jerk out of the contact's hand while at a stoplight. The dealer was made aware of the failure but informed the contact that it was normal. The vehicle was not diagnosed nor repaired. The contact traded the vehicle in for another vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 23,000. |
| Category | Electrical System |
| Date | Sep 28, 2021 |
| State | IL |
| Description | Battery died. |
| Category | Unknown Or Other |
| Date | Sep 28, 2021 |
| State | MA |
| Description | On two occasions, when staring from a stop and starting to turn left, the car accelerated on its own. At least once the car's override brake system became active as I was slamming the brake. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Sep 24, 2021 |
| State | PA |
| Description | My windshield cracked for no apparent reason. To the best of my knowledge, nothing hit the windshield itself. I was parking the car and all of a sudden I noticed the crack. Single line from the left edge. No chips or divots that I can tell |
| Category | Visibility/wiper |
| Date | Sep 20, 2021 |
| State | TN |
| Description | Windshield cracked for an unknown reason. This is the second crack and windshield replacement within one year. |
| Category | Electrical System |
| Date | Sep 17, 2021 |
| State | WA |
| Description | For the third time my battery has died. After the second time I had them replace the battery. And now it has died again. In the past week (this being friday) I had driven almost 400 miles, the previous friday 70 miles, saturday slightly over 300 miles, and tuesday 20 miles. It had not been driven for the past two days. The lights were not left on. I have purchased a battery charger, and this time started the car myself, but it should not happen. |
| Category | Visibility/wiper |
| Date | Sep 14, 2021 |
| State | OK |
| Description | When I entered my car on monday 9-13-21 to go to store found a cracked in the windshield start from the top corner to the middle where the eyesight is located towards the middle and formed a j . The car was not used since friday night 9-10-21. I immediately checked if there was any object that hit or cause my windshield crack but could not find any. It just cracked for no reason |
| Category | Fuel/propulsion System |
| Date | Sep 12, 2021 |
| State | CA |
| Description | On 9/11/2021, I was pulling into a vacant parking spot. I backed into an open area and applied the brakes and shifted from reverse to forward, the car accelerated full open, initially the brakes did not stop the car, I pulled to the left trying to avoid hitting the auto in front of me. I hit the auto on the left bumper, the car continued to race full open while my foot was on the brake, we moved forward five foot or so and then the car stopped. The air bags did not deploy. The auto that we hit was not occupied and there we no injuries. Note; we have not yet made a police report but will soon, so the line is now marked no. We have looked on line and similar incidents have been reported going back 20 years' we are waiting for monday to have the car towed from our house to ther repair shop, no estimates yet. But the entire front is pushed in. |
| Category | Visibility/wiper |
| Date | Sep 11, 2021 |
| State | NY |
| Description | Front windshield spontaneously cracked on passenger front side. The crack is only in the inside layer of glass and does not go all the way through it. Subaru dealer documented there is not impact from anything thing. |
| Category | Visibility/wiper |
| Date | Sep 02, 2021 |
| State | CA |
| Description | Vehicle windshield cracked. First cracked in lower middle by trim, then went up and split left and right. This crack is causing visibility issues and can potentially cause issues with eyesight (adas) |
| Category | Visibility/wiper |
| Date | Aug 31, 2021 |
| State | CA |
| Description | Normal highway driving, when a loud "pop" noise occurred. Pulled over and assessed the front end, which revealed a large crack on the windshield. Immediately reported to insurance for replacement claim. |
| Category | Visibility:windshield |
| Date | Aug 23, 2021 |
| State | NY |
| Description | The contact owns a 2019 subaru forester. The contact stated that the vehicle was parked in the garage and the following morning he noticed there was a crack on the windshield. The contact stated that he could not determine the cause of the failure. The vehicle was taken to an independent mechanic who diagnosed that the windshield needed to be replaced. The contact stated that the vehicle was repaired however, the failure recurred while the vehicle was parked in the garage. The dealer and the manufacturer were not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 8,000. |
| Category | Visibility/wiper |
| Date | Aug 16, 2021 |
| State | UT |
| Description | The windshield on my 2019 subaru forester is the worst windshield I have seen. In three years, of which I have worked from home half that time and thus limited driving, I had over 8 rock chips, four of which are star cracks. I owned a hyundai for eight years and never had an issue with that windshield. This is the worst glass I have ever had in a vehicle. I wished there was an aftermarket glass that could be installed to replace this one instead of the manufacturer's glass, but I am told the eyesight feature may not work then. I am stuck having to replace this windshield with the same glass. So I am sure I will be returning for another replacement, again and again, and again. The latest rock chip caused the windshield to crack half -way across the windshield and the split causes any passenger to have light refracted directly into their eyes. |
| Category | Visibility/wiper |
| Date | Aug 07, 2021 |
| State | TX |
| Description | While washing my vehicle, I would notice small tiny little dips in the windshield. It appeared to be tiny chips as if they were hit with 1000 pebbles. I addressed the issue with the dealership in january 2021. They took pictures and submitted it to the subaru corporate office. I knew that there were issues related to windshields cracking spontaneously which is why I addressed it with the dealership. They stated that my vehicle may not be related to that issue. Today, august 7, 2021, I went to lunch and park my vehicle. When I returned, I noticed a large crack which runs halfway through my windshield. It starts on the bottom right corner and goes all the way across underneath my rearview mirror. |
| Category | Electrical System |
| Date | Aug 01, 2021 |
| State | MI |
| Description | Repeated sudden battery drain when car sits overnight, car is disabled. Note that key fob is kept away from the car when not in use, no accessories are left on (I. E. Lights, door ajar, etc.) and car is only sitting for one night. There were no warning lights or messages or other symptoms prior. No indication as to cause each time after car battery is jumped by road service. Incidents began on march 11, 2019 (car was purchased nov. 15, 2018); repeatedly occurs approx. Every 4-6 weeks without any noticeable time elapse patterns. Began recording occurances regularly since august of 2020 (more incidents prior), total of 21 times to date; and 12 times in 2021 alone. Problem was reported frequently (and once towed) to hodges subaru (ferndale, mi) dealer service dept. Battery & electrical systems were inspected by them several times since 2020. Dealer service claimed there were no problems with electrical system at each check, however battery was replaced 2 times: 10/20/20 (as a "courtesy") and 5/24/21 (claimed defective battery). The same sudden battery drain continued to occur 9 times after it was first replaced; and an additional 4 times to date since the latest replacement on 5/24/21. Latest incident on aug. 1, 2021. |
| Category | Visibility/wiper |
| Date | Jul 29, 2021 |
| State | OK |
| Description | Date of incident: 16jul2021; mileage at time of incident: 23,202; driving home from having a recall repair at the dealership, the front windshield cracked with no apparent outside impact. Crack originated in the area where the de-icer for the wipers is located vertically in the middle of the windshield. In an approximate 30 minute time frame the crack proceeded vertically up the middle of the windshield at which point it started to move in a horizontal direction toward the driver side directly at eye level. |
| Category | Structure:body:hood, Visibility:windshield |
| Date | Jul 27, 2021 |
| State | NY |
| Description | The contact owns a 2019 subaru forester. The contact stated that since owning the vehicle in october 2019, five separate cracks had formed on the windshield due to various small debris hitting the windshield while driving at various speeds. On five separate occasions, the contact had taken the vehicle to the same independent mechanic who replaced the windshield each time. Despite each repair, the same failure would occur soon after replacement. Currently, the contact stated that there were two cracks on her windshield, one that had formed on the lower driver side of the windshield and another on the bottom side of the passenger's side windshield. The contact stated that the cracks obstructed her view while driving. The contact stated that there were several dents on the hood. She had taken the vehicle to an independent mechanic who informed her that the dents were caused by acorns falling onto the hood. The contact was informed that the hood metal was very soft. She also mentioned that while driving at various speeds or even going through a car wash, the hood would wobble due to the wind and air would circulate through the hood. The dealer had been notified of the failure and informed her that they were unaware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown. |
| Category | Electrical System |
| Date | Jul 21, 2021 |
| State | OH |
| Description | Was at the cemetery unloading mulch bags for family gravesite, with rear gate up, for about 30 - 40 minutes total late may 2021. Battery was dead. Had to have someone come and jump start. No problems after that. Had a previous time before that in the cemetery the previous year (2020) where rear gate was up and battery was slow to turn over after 20 minutes. |
| Category | Visibility/wiper |
| Date | Jul 19, 2021 |
| State | NJ |
| Description | I was driving to work at 6:15 am and I was stopped at a traffic light with no other cars around me. I heard a light pop sound and realized my front windshield had a huge (approximately 13†) crack in it. |
| Category | Air Bags, Vehicle Speed Control:accelerator Pedal |
| Date | Jul 16, 2021 |
| State | MI |
| Description | The contact owned a 2019 subaru forester. The contact stated while her mother was driving at 25 mph, the engine revved and the vehicle independently accelerated to 50 mph. The contact attempted to stop the vehicle by depressing the brake pedal but the vehicle continued to the accelerator. As a result, the driver went off the road, through a field, crashed into a few tree stumps, and a playground fence. The air bags failed to deploy. A police report was filed. The contact sustained a sore neck and a couple of bruises but did not require medical attention. The vehicle was not drivable and was towed to a collision center. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 13,099. |
| Category | Unknown Or Other |
| Date | Jul 16, 2021 |
| State | NY |
| Description | Windshield crack |
| Category | Electrical System |
| Date | Jul 13, 2021 |
| State | NY |
| Description | Dome light left on overnight. Battery was completely drained, not even the doors would unlock. Called a jumpstart service, they could not jumpstart it without getting thicker jumper cables. Store-bought cheap jumper cables would not work. Second jumpstart service worked, I left it running for 1hr before cutting engine and parking for the night. The next morning, battery was dead again. Called tow, took it to dealership, they replaced the battery. One month later, dome light was left on again, battery was completely dead again. Once again, store-bought jumper cables would not work. Jumpstart service came with thicker cables and got it started again. Dome light has not been left on since then. |
| Category | Visibility/wiper |
| Date | Jul 12, 2021 |
| State | CA |
| Description | While my subaru forester 2019 was in a parked location, the window spontaneously shattered on upper corner of the passenger side. At the time, the car had less than 15,000 miles on it. |
| Category | Visibility/wiper |
| Date | Jul 11, 2021 |
| State | NY |
| Description | Our car was parked in our driveway, off-street. Went to drive on sunday july 11th, around noon, and noticed a large crack in the windshield where there was none the day before (last driving occurrence). There were no signs of impact, no vandalism (security cameras didn't pick up anyone). No hail in the weather report for the night. The crack seems consistent with other reports of cracks originating at the base of the windshield. It is about 2ft. In length, starts roughly at the base of the passenger side and goes up about 4 inches and towards the driver's side the rest of the way. |
| Category | Unknown Or Other |
| Date | Jul 10, 2021 |
| State | PA |
| Description | While driving on an expressway I heard what sounded like a tiny piece of gravel hitting my windshield. I did not see anything hit. Next thing I saw was a crack spreading across the driver side just above my line of vision. Within two or three minutes it was a foot and a half long. I'm not sure anything hit my windshield or not. There were no other cars in my immediate vicinity and no construction debris. The road was clear. Very puzzling |
| Category | Visibility/wiper |
| Date | Jul 07, 2021 |
| State | IL |
| Description | The windshield has repeatedly chipped from minimal road debris prompting numerous repairs. |
| Category | Visibility/wiper |
| Date | Jul 06, 2021 |
| State | CO |
| Description | Rear window spontaneously shattered while driving. Nothing struck the window and there was no previous damage. |
| Category | Visibility/wiper |
| Date | Jul 06, 2021 |
| State | CO |
| Description | The windshield spontaneously cracked originating from the passenger side to the middle while driving out of a parking lot. Nothing struck the windshield and there was no previous damage. |
| Category | Visibility/wiper |
| Date | Jun 28, 2021 |
| State | HI |
| Description | While driving down the road, with no other cars around, out of nowhere the windshield developed a huge crack starting at the base of the windshield in the middle and traveled upward and across the middle in front of the driver's line of site obstructing the view. It was very startling. After researching the issue, I discovered it is a known issue and there is a class action lawsuit for this issue. Subaru refuses to acknowledge the issue. 06/21/2019 |
| Category | Visibility/wiper |
| Date | Jun 27, 2021 |
| State | WI |
| Description | For the second time in 3 years have large crack in windshield. No known reason for crack and it is quickly moving across entire windshield. |
| Category | Unknown Or Other |
| Date | Jun 25, 2021 |
| State | MI |
| Description | Windshield cracked for no reason lower passenger side |
| Category | Visibility/wiper |
| Date | Jun 25, 2021 |
| State | IL |
| Description | With about 14,800 miles on my 2019 subaru forrester the windshield cracked. I took the vehicle to brilliance subaru, 1500 north randall road, elgin, il 60123, 224-281-4300 and was told that the crack wasn't covered under my warranty. I know this damage was not caused by any flying debris as the crack started on the bottom of the windshield and there is no chip in the windshield. I have read that many other owners have faced the same situation, as subaru installed faulty windshields. This should be covered under warranty and the installation and recalibration should be subaru's expense not the owner of the vehicle. |
| Category | Visibility/wiper |
| Date | Jun 23, 2021 |
| State | OK |
| Description | When I went to get in forrester in the morning, the windshield has crack. Running from base of drivers side across to passenger side. It was not there night before because it goes through drives side, it impairs drivers view of road |
| Category | Visibility/wiper |
| Date | Jun 22, 2021 |
| State | WA |
| Description | Windshield with at least 2-ft long cracked line on my 2019 subaru forester. Line appeared instantly after something (perhaps a small rock/pebble) hit the windshield. The cracked line is within the sight of vision of the driver. Getting multiple glares from the cracked line when sun light hits it on certain angles. Thus, making driving uneasy during sunny days. Incident happened on 6/18/21 while driving on I-5 southbound in oregon. I contacted a safelite auto glass shop and was told that the whole windshield needs to be replaced. I made appointment with safelite to have the windshield replaced when I return back home in washington state in early july 2021. |
| Category | Visibility/wiper |
| Date | Jun 21, 2021 |
| State | GA |
| Description | I've owned the vehicle for 21 months and have fewer than 24,000 miles on the car. During this time, I've sustained 2 windshield chips (both were promptly repaired), and now 1 windshield crack. This seems unusual and excessive. |
| Category | Unknown Or Other |
| Date | Jun 18, 2021 |
| State | NH |
| Description | We bought our subaru forester after researching the cars with the best safety features. The car feels unsafe because of 2 problems: engine hesitation and sudden acceleration. We have barely avoided an incident on two occasions in a parking lot. We were braking for a car heading toward us when our car lurched ahead coming close to hitting an approaching car. Another time we were braking for a stop sign and the car accelerated into moving traffic. We have not reported it to our dealer hoping it was a fluke. We are going to bring it to the dealer because it's obvious that there is something dangerously wrong with our car. I can't report dates - it happens each time we drive with no warning - no lights. Suddenly the engine hesitates acting like it has run out of gas or it lurches ahead, accelerating on its own. |
| Category | Visibility/wiper |
| Date | Jun 18, 2021 |
| State | CA |
| Description | Driving vehicle down the road with no vehicles in front and the windshield cracked for no apparent reason. Cracked in the lower left corner and then grew to about 18†spreading to the right and through the drivers sight line. |
| Category | Visibility:windshield |
| Date | Jun 15, 2021 |
| State | ME |
| Description | The contact owns a 2019 subaru forester. The contact stated while the vehicle was stationary, a large crack appeared in the middle of the front windshield. The vehicle was taken to the local dealer where it was diagnosed with the windshield needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,000. |
| Category | Electrical System |
| Date | Jun 13, 2021 |
| State | WA |
| Description | Battery hesitated when starting engine within 7-9 months of ownership. Spoke to mechanics and service staff several times then and later and was told I need to drive it every 2-3 days to keep battery charged. By 18 months of ownership it was completely dying by fourth day of not driving so I took it into service. After 9 days in service and then service not waiting my advised 4 days to cold start it, they said it's fine and drive more or get a battery tender. (and that the battery compartment will not accommodate a larger, more powerful replacement battery!). So I purchased a battery tender and keep it attached at all times, just in case. And, I had to purchase a portable charger to keep in my car because an outlet isn't always available and I could get stranded somewhere. I bought this car upon retirement as my forever car but I do not feel safe or comfortable owning it. I shouldn't be forced to drive my car every 2-3 days. And should I really be going through all this when purchasing a new car? |
| Category | Visibility/wiper |
| Date | Jun 12, 2021 |
| State | OH |
| Description | I was sitting at a traffic light and heard a crack. No cars in front or at the time passing me by. I then saw a crack on my passenger side windshield. Upon my research I note there have been several complaints with this manufacturer and model of car. The car will be inspected on monday. |
| Category | Visibility/wiper |
| Date | Jun 10, 2021 |
| State | NC |
| Description | My car has 24,000 miles on it. A month after I got it, a large crack developed in the windshield and I had to replace it. (very expensive!) the new windshield has chipped twice and I've had to have those repaired. Today I discovered another large crack which will require a new windshield. See picture.) I am aware that there is a class action lawsuit in new jersey regarding defective windshields for this model (and others). So far, I am averaging one chip and one new windshield every 12,000 miles. That is outrageous! I'm sure subaru will say that the chips and cracks were caused by road debris, but I am 64 years old and have driven since I was 16. In all that time, I have had to have only one chip repaired until I got my new subaru. The windshield is clearly too delicate and fragile for the task. |
| Category | Visibility:windshield |
| Date | Jun 08, 2021 |
| State | MI |
| Description | The contact owns a 2019 subaru forester. The contact stated that while starting the vehicle, she noticed there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The contact stated that it was the second time the windshield had cracked after replacing it last year. The dealer was made aware of the failure and informed the contact to take the vehicle in to be inspected. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 14,720. Vin was unavailable. The consumer stated williams autoworld did pay for the 2nd windshield replacement. |
| Category | Unknown Or Other |
| Date | Jun 07, 2021 |
| State | MD |
| Description | Windshield cracked for no obvious reason. |
| Category | Visibility/wiper |
| Date | Jun 07, 2021 |
| State | MA |
| Description | Windshield spontaneously cracked, beginning above and to the right of the rear view mirror and tracking down and to the left. It was about 15-16 inches long when it was first noticed. |
| Category | Visibility/wiper |
| Date | Jun 06, 2021 |
| State | MI |
| Description | A little bit under 15k miles, a now (roughly) 40 inch crack has formed across the windshield that continues to spread. The crack has spontaneously developed and was only discovered when cleaning out the car, which is always parked in a garage. There were no previous signs of a crack or damage to the windshield prior to it forming, nor was it prompted by anything (rocks, debris, etc). As the crack continues to spread, it limits my ability to see while driving. The windshield does require replacement which is not covered under warranty. Through research I've discovered that this is an identified issue, with a few owners going to court and winning their cases. |
| Category | Suspension |
| Date | Jun 04, 2021 |
| State | NM |
| Description | I just received subaru safety recall wrd-21 issued may 2021. It says there is a defect that can cause a crash. It says “overtime, due to initial variation in rear stabilizer bracket dimensions, the rear stabilizer bracket bolts may loosen and possibly detachâ€. I purchased my subaru forester touring model 2-2-2019. On 7-20-2020 with only 19;413 miles I experienced a very loud rattle in the rear. My local dealer in albuquerque, nm found that both rear stabilizer bolts were very loose and about to fall out. They retorqued them to specification and checked for a recall. Of course they found none and said someone at the factory probably didn't torque to the correct value. Now I receive this wrd-21 notice. I called subaru customer service to find out why this defect is fixed by a simple retorquing of the bolts. Based on their own statement the loosening is caused by a manufacturing error in the stabilizer bracket dimensions. Simple retorquing in my opinion will not fix the defect but only fix the symptoms and probably the bots will become loose again over time due to the imperfections in the stabilizer bracket dimensions as they admitted. Subaru told me all recalls are approved by the nhtsa before it is sent out. So some engineer at nhtsa must have analyzed the problem and their proposed solution and approved it. I disagree with the approval and believe the bolts will loosen again under normal use. Many subaru owners buy the forrester model for off road use on rough roads. I fear it will happen to me again. I request nhtsa re-examine this recall and require subaru to issue another recall to perform a permanent fix to this admitted safety defect in their product. Please me know your decision at [xxx] [xxx] bernalillo, nm. [xxx] or at [xxx] |
| Category | Visibility/wiper |
| Date | Jun 02, 2021 |
| State | NC |
| Description | A very tiny pebble bounced off of our windshield very lightly as we were going 45 mph. The force of the impact should not have caused any damage to the windshield however it resulted in a 12 inch crack across the windshield. |
| Category | Visibility:windshield |
| Date | Jun 02, 2021 |
| State | NJ |
| Description | The contact owns a 2019 subaru forester. The contact stated while the vehicle was stationary in his driveway, he noticed a large diagonal crack on the windshield. The contact stated that the crack happened without impact. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 18,900. |
| Category | Air Bags |
| Date | Jun 01, 2021 |
| State | NY |
| Description | 2019 subaru forester was stopped with left directional signal on to make a left turn. Waiting for oncoming traffic to pass. Vehicle was hit multiple times from the front, back and side. Airbags did not deploy. Driver of the vehicle which hit us said he was “distracted†when he hit us and that it was his fault. |
| Category | Visibility/wiper |
| Date | May 29, 2021 |
| State | MO |
| Description | Windshield spontaneously developed a large crack. The crack decreased driver's visibility. Dealership representative said damage was unlikely covered by warrantee. The windshield required replacement and recalibration of the eyesight system, no other inspections were performed. There was no warning of impending failure or antecedent trauma. |
| Category | Visibility/wiper |
| Date | May 25, 2021 |
| State | MN |
| Description | My forester was parked in an open area with no other cars or people close - the car had just been turned off, and I had gotten out to open the rear gate when to my surprise, without explanation or frankly noise or other evidence of it what caused it to happen, I came back to find my windshield has spontaneously cracked. |
| Category | Visibility:windshield |
| Date | May 25, 2021 |
| State | ME |
| Description | The contact owns a 2019 subaru forester. The contact stated the windshield crack without impact. The contact called and notified the local dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 15,000. |
| Category | Visibility/wiper |
| Date | May 18, 2021 |
| State | TX |
| Description | Windshield cracked after no impact |
| Category | Visibility:windshield |
| Date | May 17, 2021 |
| State | GA |
| Description | The contact owns a 2019 subaru forester. The contact stated that the vehicle windshield was fractured. The contact stated that the fracture started off on the passenger's side and expanded to the center of the windshield where the rear view mirror was located. The windshield was replaced. The manufacturer was not contacted. The failure mileage was not available. |
| Category | Electrical System |
| Date | May 16, 2021 |
| State | MN |
| Description | The battery of the car drained several times while it was off and parked. I took the vehicle in and the dealership stated the battery was fine. One month later the battery drained again. The dealership replaced the battery of the car after that. The car has to be plugged into a charger when it is not in use. |
| Category | Electrical System |
| Date | May 16, 2021 |
| State | VT |
| Description | Twice last winter I needed to jump start the vehicle because the battery had been drained. This occurred after the vehicle was unused for a period of time. We later realized that the controller area network (can) was operating even when the vehicle was turned off. We learned this when we heard a whirring noise coming from the car at times when it was parked in the garage and not being used. The dealership told me this was normal, and the car was doing what it should. Draining the battery is not normal. |
| Category | Electrical System |
| Date | May 15, 2021 |
| State | GA |
| Description | Twice we were stranded after trying to use the car in the morning and it was completely dead. There was no warning the night before. We've taken it to the dealer and they have replaced the battery - at 20,000 miles! Getting road service was very difficult, since the car is hard to reach in a garage on a hill. Another time my wife drove 15 miles with a constant beeping due to the rear gate latch not closing properly. We have reset the thing dozens of times. |
| Category | Visibility/wiper |
| Date | May 14, 2021 |
| State | OK |
| Description | Windshield cracked without reason. This is apparently common and they have not done a recall. This will cost me over |
| Category | Electrical System, Engine |
| Date | May 12, 2021 |
| State | NY |
| Description | The car battery goes stone cold dead if the car sits for more than a week without driving. Last guy who jumped the car had a hard time getting it to charge. The car was sitting for 2 months while I was away. |
| Category | Visibility/wiper |
| Date | May 10, 2021 |
| State | PA |
| Description | My windshield cracked with out any obvious impact. My vehicle was stationary |
| Category | Visibility:windshield |
| Date | May 10, 2021 |
| State | NC |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated upon starting the vehicle, she became aware that the windshield was cracked straight down the middle. The vehicle was not taken to a dealer nor an independent mechanic to be diagnosed. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 26,000. |
| Category | Visibility/wiper |
| Date | May 04, 2021 |
| State | TX |
| Description | I got into my car (parked in parking garage) and noticed the windshield was cracked. I remember using the defroster that morning and don't recall seeing a crack. Apparently this is a known issue with subaru owners as there is a lawsuit out for defective windshields. There are no points of impact. The crack starts close to the middle and spreads upward, not horizontal. |
| Category | Visibility/wiper |
| Date | Apr 30, 2021 |
| State | OR |
| Description | A cracked windshield that is expanding with no known cause |
| Category | Visibility/wiper |
| Date | Apr 29, 2021 |
| State | TX |
| Description | Driving on highway on a cool, occasionally drizzly evening, noticed a short vertical crack at base of windshield midway between driver and passenger side. Defroster was used a few times to keep windshield clear. There had been no impact. A few days later it had grown several inches and made a hard left turn. A week later while parked in the sun, the crack spread all across driver side and also added a new vertical crack a few inches tall that then turned and spread toward the passenger side. |
| Category | Visibility/wiper |
| Date | Apr 24, 2021 |
| State | PA |
| Description | Windshield cracked from normal road debris. This is the second crack in as many months (not due to negative driving habits). The windshield is unable to protect the vehicle from road debris as it cracks from minimal debris impact and becomes unstable. |
| Category | Visibility/wiper |
| Date | Apr 23, 2021 |
| State | CA |
| Description | Windshield cracked while parked |
| Category | Visibility/wiper |
| Date | Apr 22, 2021 |
| State | TX |
| Description | Windshield has cracked twice. First time we had it replaced on 12/17/2019 probably due to a rock. 6359 miles on vehicle. Second time it cracked on sept. 8, 2020. It was in a warm garage and pulled out on a cool morning. Driven a mile on neighborhood streets. Crack due to cooler temperatures or unknown. 8,700 miles at time. This car is not driven much. Can not afford to replace second time at 00. |
| Category | Visibility/wiper |
| Date | Apr 21, 2021 |
| State | TX |
| Description | Shortly after purchasing the vehicle, my windshield developed a small crack. Started in the lower left drivers side and quickly spread to the impair my visibility. I took it to the dealer in yakima wa, and the inspector said it was a rock. Which I know it wasn't as I would've noticed such an event, there was not an impact which I've witness plenty of, and am very protective of my vehicles. They said they wouldn't cover it. I had to take it to safelight repairs in yakima washington to have it replaced which took two months to get the new windshield in as they was a shortage which was explained to me. The windshield was replaced on 03may2019. I have the receipt for this replacement and still own the vehicle. |
| Category | Structure:body |
| Date | Apr 19, 2021 |
| State | NY |
| Description | Driving on highway trunk opened up, lock is totally not working and had to drive with a open latch. This was replaced under a recall and still its bad. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Apr 10, 2021 |
| State | CO |
| Description | Windshield spontaneously cracked. Huge crack from lower driver side of windshield arcing up towards center of windshield. Car was parked. No sign of damage to windshield other than large single crack. |
| Category | Visibility:windshield |
| Date | Apr 06, 2021 |
| State | NJ |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated that after parking her vehicle, her husband noticed that a crack had formed above the rear view mirror on the windshield. She stated that the crack started from the roof of the vehicle and extended vertically and a foot in length. The contact stated that the crack obstructed her vision while driving. Prestige subaru of turnersville new jersey (4271 e black horse pike, turnersville, nj 08012) was contacted and the contact was informed that the dealer was unaware of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. |
| Category | Visibility/wiper |
| Date | Apr 05, 2021 |
| State | NY |
| Description | Windshield cracked when vehicle was 6 weeks old |
| Category | Visibility/wiper |
| Date | Apr 01, 2021 |
| State | CA |
| Description | Driving on the freeway and heard a pop sound. Then noticed a chip from the windshield. I've had windshields get cracks before from a rock impact and leaving a chip then the crack forms. There was no impact and the windshield just started to crack. It was colder outside and we were running the heater and that's it. |
| Category | Visibility:windshield |
| Date | Mar 31, 2021 |
| State | CA |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated while driving 65 mph, a small rock impacted and cracked the front windshield. The contact stated that he had experienced the failure on two separate occasions. The vehicle was taken to the local dealer - premier subaru of fremont (5601 cushing pkwy, fremont, ca 94538, (510) 319-5500) and was informed that the windshield needed to be replaced. The vehicle was repaired at the dealer on both occasions. The manufacturer was informed of the failure. The failure mileage was approximately 9,700. |
| Category | Visibility/wiper |
| Date | Mar 24, 2021 |
| State | TX |
| Description | Two weeks after purchasing my car, the windshield cracked, I took it to get fixed 3 times and it would continue to crack. I know how my whole windshield cracked sell side to side. |
| Category | Visibility/wiper |
| Date | Mar 22, 2021 |
| State | IL |
| Description | Windshield cracked for no reason. I was driving down the interstate and it cracked. I had it replaced with a new subaru windshield and 2 weeks later the new windshield cracked while driving down the interstate. |
| Category | Visibility/wiper |
| Date | Mar 21, 2021 |
| State | KS |
| Description | Windshield cracked without known cause 3 months after buying new. |
| Category | Visibility/wiper |
| Date | Mar 21, 2021 |
| State | KS |
| Description | Windshield cracked without known cause. This is the second windshield on the car that has spontaneously cracked since it was bought new, a little over two years ago. |
| Category | Visibility/wiper |
| Date | Mar 20, 2021 |
| State | OR |
| Description | Cracks in windshield, one is 7 inches long, others are smaller |
| Category | Electrical System, Service Brakes, Hydraulic |
| Date | Mar 19, 2021 |
| State | PA |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated the abs warning light was illuminated. The auto start was disabled. Additionally, while driving at unknown speeds, the vehicle loss motive power and shut-off. The vehicle was towed to ciocca subaru of allentown (4611 hamilton blvd, allentown, pa 18103, (844) 210-1314) to be diagnosed. The contact was informed that the hood sensor needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 34,000. The vin was invalid. |
| Category | Electrical System, Engine, Steering |
| Date | Mar 19, 2021 |
| State | PA |
| Description | Have a 2019 subaru forrester. Had 30,000 mile service recently at dealer. Since then, multiple electric malfunctions. First abs turned off, then auto start stop started malfunctioning for 2 weeks, took to the dealership, they told me "hood sensor malfunctioning, and bring it back in 4 weeks when part arrives." four days later, I was driving my car and in the middle of traffic, engine shut off completely! Whole dashboard lit up with "eyesight disabled" sign, engine light on. Unable to move the car at all. After 10 minutes of car stopped in the middle of traffic with engine disabled, finally was able to restart the car, then engine shut down again. Took it to dealership and they replaced hood sensor and said "everything is fine." meanwhile multiple electric failure issues, passenger side seatbelt alarm beeps even though seat empty, abs shuts off randomly. Please beware 2019 forrester has catastrophic electronic failure that subaru is failing to address properly as a company. This is a major safety hazard! Imagine car shutting off in middle of traffic repeatedly. I bought this car new, have kept it well serviced with oil changes. Subaru seems to think this is ok. They kept saying "it's just an electrical issue," just an electrical issue that can cause severe injury and accidents! How many accidents will have to occur before subaru will take responsibility for this and fixes this? |
| Category | Visibility/wiper |
| Date | Mar 15, 2021 |
| State | NJ |
| Description | While driving I have gotten two windshield dings/cracks that have been repaired . Another just appeared out of no where. There has to be something wrong as this is the same amount as in almost 50 years of driving. Never had this many problems with a windshield! |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 11, 2021 |
| State | IN |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated that while driving approximately 35 mph, the forward collision avoidance system erroneously activated, causing the vehicle to abruptly stop in the middle of roadway. The contact indicated that during the failure, there was no objects or vehicles nearby to cause the braking system to activate. The cause of the failure was not yet determined. The local dealer royal subaru located 3333 east 3rd st, bloomington, in 47401 and the manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 12,900. |
| Category | Engine |
| Date | Mar 10, 2021 |
| State | MO |
| Description | The engine has oil leaked on the left side which I reported on dealership service last november 30 2020 and was fixed and repaired at december 8, 2020. I sometimes check and pop up the hood to see the levels of wiper washer, coolant, and other fluids at least twice a month and noticed last week march 4 that there is again oil leaked on the same left side of the engine. I called the dealership to schedule service and the car was brought again yesterday to have it fix. It is only three months or maybe less coz I did not check the engine last 2 weeks of february due to cold snowy weather. My worry is that the warranty will end this november of 2021 and oil leaked on engine will come back all over again and even after the warranty. |
| Category | Visibility/wiper |
| Date | Mar 10, 2021 |
| State | CA |
| Description | This vehicle was sold with a front windshield which I believe has serious engineering issues. I purchased the vehicle 26 months ago. Last week my windshield developed a crack, while driving on interstate 5 in washington state, without a noticeable cause. This is the third time this has happened since the vehicle was purchased, with the next most recent occurring in june 2020. On that occasion, something hit my windshield, but it was minuscule, causing a noise akin to a light tick. It certainly did not seem sufficient to cause cracking, but it did. I am quite concerned what might happen if a rock large enough to crack a safer windshield hits my vehicle. Any information you can provide will be greatly appreciated. |
| Category | Forward Collision Avoidance: Warnings, Visibility/wiper |
| Date | Mar 09, 2021 |
| State | WI |
| Description | Windshield cracked sometime between 2/16/21 and 3/4/21. Vehicle was purchased as pre-owned certified on 2/13/21 from dealership. Came out to go to work on 3/4/21 and found large crack across windshield. I had no instances of objects hitting windshield while driving that would have caused initial crack. Internet search revealed numerous subaru owners complaining of defective windshields in model years from 2017 - 2019. Cost to replace windshield and recalibrate eyesight feature expected to cost in excess of Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Unknown Or Other |
| Date | Mar 05, 2021 |
| State | TX |
| Description | My cars windshield has cracked from the base up over 12 inches. The curious thing about it is I have not driven it in three weeks due to foot surgery and it has been parker. There are no trees or possibility of debris nearby. I didn't have a crack before my surgery, my car had not been driven nor has it been tampered with. I have a camera on it 24 hours a day that notifies me if anyone comes near. The crack is deep and long and subaru has been reported for the safety of it's windshields being defective. Since I haven't driven anywhere it is concerning that my windshield has cracked so badly. |
| Category | Visibility/wiper |
| Date | Mar 03, 2021 |
| State | PA |
| Description | I ran the remote start on my car to defrost it while it was sitting in my driveway this morning. Less than 10 minutes later I got in and noticed a small crack growing up the center of the windshield. The crack went vertical roughly 9 inches then curved horizontally about four inches. The car was stationary in my driveway. |
| Category | Visibility/wiper |
| Date | Feb 26, 2021 |
| State | MI |
| Description | I was sitting in my car, it was off. The next thing I know, the windshield cracked. No explanation, nothing happened, no cars drove by, the car wasn't on. I had just gotten in a few minutes before to leave my job and was on the phone. |
| Category | Service Brakes |
| Date | Feb 25, 2021 |
| State | CO |
| Description | There is a dangerous design that you need to be aware of. We had eye drops stored in the subaru console in the nook by the parking brake button. While we were driving, the weight of a purse must have pushed down on the drops causing it to act like lever and pull up on the parking brake button. The brakes activated with the car coming to a very abrupt stop. The vehicle following us (too closely) rear ended us. ,000 worth of damage to a 2019 subaru. Subaru is not the only manufacturer to have the parking break button in the console where it is a convenient spot for eye drops, chap stick, or make-up. |
| Category | Visibility/wiper |
| Date | Feb 20, 2021 |
| State | MS |
| Description | Vehicle was parked overnight at my residence. Upon getting in the vehicle I noticed a crack in the windshield while the vehicle was still stationary. The crack was not present the previous day, and the vehicle was secure from any falling objects. The crack originated from the bottom of the windshield near the center, travels vertically up, turns towards the driver (left) side, and turns up. There are no signs of an impact. The windshield appears to have spontaneously cracked from a defect. |
| Category | Engine, Vehicle Speed Control |
| Date | Feb 18, 2021 |
| State | DE |
| Description | Unintended acceleration when slowly pulling into aparking spot. Car ran over and dislodged a parking curb. The car ended up resting against a fence. A tow truck had to pull the car backwards to get the car over the curb. The dealer had the car inspected by a third party who found nothing wrong with the car. Damage was estimated to be 00 |
| Category | Visibility/wiper |
| Date | Feb 13, 2021 |
| State | AL |
| Description | I had my windshield replaced summer 2020 due to a major crack in the windshield. Here we are in the beginning of 2021 and I have another major crack in my windshield that will require a full replacement |
| Category | Unknown Or Other |
| Date | Feb 12, 2021 |
| State | WA |
| Description | Window cracking way to easy 2 cracks now with only 6k miles |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Feb 11, 2021 |
| State | PA |
| Description | On 2/9/21 I noticed a crack in the lower corner of my windshield on the passenger side, near the windshield wipers. It wasn't hit by any object and there's no point of impact from a rock or other item. It just began to crack behind the wiper. This is the 5th windshield I have had on this vehicle. 4 windshields have had to be replaced and this is another one that will probably need replaced too. There are currently 3 small defects/ cracks in this window along with this new unexplained crack. |
| Category | Visibility:windshield |
| Date | Feb 11, 2021 |
| State | AZ |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated while the vehicle was parked in a parking lot away from traffic, the windshield cracked without impact. The vehicle was not taken to a dealer. The windshield was repaired by the insurance company. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,900. |
| Category | Visibility:windshield |
| Date | Feb 09, 2021 |
| State | PA |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated while driving approximately 40-45 mph, the front windshield cracked without impact. There was an abnormal popping sound detected. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the issue. The failure mileage was 39,011. |
| Category | Visibility/wiper |
| Date | Feb 01, 2021 |
| State | CA |
| Description | The windshield glass of my subaru forester 2019 model is highly prone to cracking. It is just over 10k miles. It has a 12 inch crack out of nowhere. I cannot identify the reason for this crack as I did not hear any rock-hitting sound while I was driving the car. There might be a rock or other small object hitting my windshield. But the sound must be too gentle to notice. |
| Category | Visibility/wiper |
| Date | Jan 30, 2021 |
| State | NV |
| Description | Spontaneous crack across the windshield while driving under normal conditions. Started at the bottom right corner and progressed across the windshield to the edge of the middle left side. |
| Category | Engine |
| Date | Jan 29, 2021 |
| State | NM |
| Description | Whistling or whining noise coming from a/c system after having a/c or heat running. This condition is from the expansion valve according to subaru of america. Dealer states a new expansion valve for the a/c system is coming but not yet available. |
| Category | Electrical System |
| Date | Jan 26, 2021 |
| State | MD |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated that the windows failed to fully close which caused mold to develop inside of the vehicle. The vehicle was taken to gateway subaru (30275 winner blvd, delmar, md 21875, (410) 896-3800) but was not diagnosed. The manufacturer was informed of the failure and informed the contact that there would be no assistance in repairing the vehicle. The failure mileage was approximately 18,000. |
| Category | Visibility/wiper |
| Date | Jan 24, 2021 |
| State | MI |
| Description | I was driving down the expressway and stone hit my windshield, causing it to crack. |
| Category | Visibility:windshield |
| Date | Jan 22, 2021 |
| State | NC |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated while driving 65 mph, a small pebble hit the windshield and cracked the windshield. The vehicle was taken to the local dealer hunter subaru (220 hunter airport dr, fletcher, nc 28732, (866) 536-3409) where it was diagnosed with needing the windshield to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was 11,537. |
| Category | Visibility/wiper |
| Date | Jan 13, 2021 |
| State | WA |
| Description | Had to replace windshield 2 times in 15 months. Windshield cannot withstand small chips-they result in large cracks that require replacement of entire windshield. Normal driving on freeway, surface roads. |
| Category | Visibility/wiper |
| Date | Jan 12, 2021 |
| State | NY |
| Description | When defrosting my car after a recent snowstorm, I noticed that a crack developed in the windshield just below the passenger side windshield wiper. It appears that a small rock/pebble hitting the windshield caused the crack, but I do not remember hearing a rock hit the windshield. I had not done any highway driving in the days prior to noticing the crack either. Attached photos show that there was only a small chip (ie not a big crater) at the impact point, which suggests that whatever hit the windshield may have been small and did so at relatively low velocity. Given that cracked windshields are a common issue with newer subaru vehicles, I believe that this crack is the result of poor quality windshield materials and/or poor windshield design. The car is only ~2 years old, and this is the first time I have ever had any sort of chip/crack to a windshield on one of my vehicles. |
| Category | Visibility/wiper |
| Date | Jan 12, 2021 |
| State | CO |
| Description | Windshield broke within days of buying the vehicle. No known rock hit the windshield. Crack formed while driving and has been there ever since |
| Category | Visibility/wiper |
| Date | Jan 09, 2021 |
| State | CA |
| Description | Hello, windshield cracked again on my 2019 subaru forester. There was a loud clicking sound after I started the engine and a huge horizontal crack appeared on the passenger side of the windshield. Please see the pictures attached below. It is a second sudden windshield crack in two years of ownership! This issue is becoming a real frustration due to the poor quality of the glass and unreasonably high cost to replace it and recalibrate the eye-sight. I am aware that the new class-action lawsuit has been filed against subaru covering the new forester sk 2019+ for the sudden windshield cracks. That proves that I am not alone. What are the reasons why the recall was not issued yet? Previous windshield replacement was covered by subaru due to a well-known glass defect that traces back to 2015. Thank you for your time. Best regards, ml |
| Category | Fuel/propulsion System |
| Date | Jan 05, 2021 |
| State | KY |
| Description | Car stalls sometimes when turning from one street into another street, about one time in twenty. |
| Category | Structure:body, Unknown Or Other |
| Date | Jan 04, 2021 |
| State | MD |
| Description | Subaru forester 2019 model cracked windshield by it self. |
| Category | Visibility/wiper |
| Date | Jan 03, 2021 |
| State | MO |
| Description | The windshield inexplicably cracked along the heater element and spread up into the middle right of the windshield, while in motion on a fairly empty interstate. |
| Category | Visibility/wiper |
| Date | Jan 03, 2021 |
| State | IL |
| Description | Windshield cracked for no reason |
| Category | Unknown Or Other |
| Date | Jan 02, 2021 |
| State | WA |
| Description | Windshield cracked to where it needed rpare when just on a dirt road |
| Category | Visibility/wiper |
| Date | Jan 02, 2021 |
| State | CA |
| Description | Windshield cracked for no apparent reason. Wife heard a pop and found that the windshield had cracked on the passenger side. |
| Category | Visibility/wiper |
| Date | Jan 02, 2021 |
| State | CA |
| Description | Within a year or use my windshield unexpectedly appeared cracked one day in parking position. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Visibility/wiper |
| Date | Dec 30, 2020 |
| State | OR |
| Description | The car has 12600ish miles. There are no rock chips, etc. The windshield cracked for no apparent reason. It didn't have any when we parked last night and now there is a 6 inch crack coming from the bottom center. There were no instances of rocks, driving over bumps, etc. The car didn't have a crack when we parked it last night and all of the sudden does today. |
| Category | Lane Departure: Assist, Steering |
| Date | Dec 28, 2020 |
| State | CT |
| Description | I noticed a serious safety issue with subaru's lane keep assist safety feature: when driving on a busy highway over an area where the dotted line had been painted over with dark paint (by road workers to cover it up for a new lane to be painted) lane keep assist registered it as a line that still exists and forcefully steered me into the lane on my left. To avoid hitting the car in that lane, I forcefully turned to the wheel in the opposite direction. Luckily I am a healthy man who was able to steer myself back into my lane, but it turned my wheel with about three times the force of regular lane assist: I think many people including younger people and the elderly are at an even higher risk levels if they are unable to turn the wheel like I did. It was a much more forceful turn than subaru's regular 'non-urgent' lane keep assist. There were no visual obstructions present that the eyesight camera was picking up: it was registering the old line that had been painted over. This is extremely important because not only is this a safety risk for any type of road work that paints over lines during construction or repainting, but this also poses an immediate danger to life and health to people driving on roads with lines that have been painted over and left in that condition. The computer registered the dark line, meant to visually cover up the old paint, as a white line! I confirmed that this is a systemic issue and not just incidental with me. I found a post on a subaru forum where two people describe the same situation I had. I will link that below. Https://www. Ascentforums. Com/threads/lane-keep-assist-malfunction. 9530/ I tried reaching out to subaru but they did not reply. I brought this up to my subaru dealer who only checked for recalls. I need this to get the attention it deserves, people are going to die here. They probably already have. |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Dec 28, 2020 |
| State | CO |
| Description | Saturday, dec 26, around 2:30-3pm I was leaving estes park colorado, driving down a windy mountain road. At this time I was applying my brakes around the corners and , constant on/off from the brake pedal. During one of these braking moments on a corner my car accelerated instead, as I'm applying the brake, for 1-2 seconds. It's like a lurch forward instead of a brake. Then it corrected itself and did not do this again. I also experienced this phenomenon when driving in the snow in 2019. It occurred 3-4 times when I was driving in the snow applying the brake frequently. The car would unexpectedly lurch forward while my foot is on the brake. Each time I've experienced this I was driving with eco mode on, pressing the brake frequently for a duration of time. It's as if the car gets confused or is trying to switch gears. This is my first awd vehicle. |
| Category | Visibility/wiper |
| Date | Dec 28, 2020 |
| State | CA |
| Description | I have had my 2019 subaru forester for 18 months. I have 15,500 miles and suddenly my windshield cracked from the bottom center to 13" up towards the driver side. I do not see an impact on glass. No apparent noise of rock or debris. It was approximately 44 degrees and raining. I travel the same route to work for the last two months with no apparent signs of construction or loose road material. I have contacted subaru dealer with no call back. I have read several similar complaints of eminent danger of vehicle safety features malfunctioning due to a fracture like this. Not to mention my own line of sight that could be impaired. |
| Category | Unknown Or Other |
| Date | Dec 26, 2020 |
| State | NC |
| Description | 26,000 miles on my car no real reason as to why my windshield cracked. But it did, there was no windshield chip. It just decided to crack. Really frustrating while out of town. Costs 00. 00. |
| Category | Visibility/wiper |
| Date | Dec 24, 2020 |
| State | NH |
| Description | My forester have windshield cracked without any reason. No stone hitting no chips. Just broken while it's parked. It's definitely a manufacturing defect. |
| Category | Visibility/wiper |
| Date | Dec 23, 2020 |
| State | CA |
| Description | While cleaning the inside front windshield, the front windshield cracked. I didn't apply any unusual amount of pressure, just "regular" wiping pressure. It has since "spidered" over the last few weeks. |
| Category | Vehicle Speed Control |
| Date | Dec 16, 2020 |
| State | PA |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated while driving 18 mph with the traction control engaged, going around a bend up-hill, the vehicle accelerated without warning. The contact applied the brakes however, the vehicle failed to respond. The contact was able to regain control of vehicle. The vehicle was taken to bowser subaru (1001 clairton blvd, pleasant hills, pa 15236, (412) 469-2100) where the contact was informed that the vehicle was working as designed. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was unknown. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Dec 09, 2020 |
| State | NJ |
| Description | I was driving on a local highway about 55 mph when my windshield cracked. When I was able to pull over I could not see a rock or anything else, except a tiny dot and a crack going out from it. Over the new few days the crack started growing. The car was bought brand new and I only had it for about 2 months before this incident. |
| Category | Visibility/wiper |
| Date | Dec 08, 2020 |
| State | NJ |
| Description | Started car on a cold morning, turned on defroster and went inside got back in car started to back out of driveway and noticed a huge crack starting on the passenger side need the bottom of the wiper blade. As I drove the crack got worse now it is halfway across my windshield. The vehicle was parked when the first crack appeared |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Dec 06, 2020 |
| State | OH |
| Description | Driving down a side street I pulled into a parking space behind another vehicle I hit the brakes and instead lurched into the car in front of me. I pushed the vehicle in front of me about 8 feet and finally came to a stop. During this time I repeatedly pressed the brake pedal and had no response. After having the car repaired at the collision center they brought the vehicle to subaru. Subaru ran a diagnostic test and said that there was nothing wrong with the car. After I received the vehicle from the collision center the passenger side airbag detector would not go off for my wife who weighs under 100 pounds.'to clarify the sensor indicated that the air bag was off.' I sat in the passenger seat and the light went off. Total damage to my car was about 00 and I'm not certain of the damages to the other vehicle. |
| Category | Visibility/wiper |
| Date | Dec 06, 2020 |
| State | CO |
| Description | Cracked windshield for no apparent reason. |
| Category | Visibility/wiper |
| Date | Dec 01, 2020 |
| State | TN |
| Description | Windshield was struck by a small rock while going highway speeds (driver did not see the rock), causing a 2 mm rough chip in the windshield and a 1 cm crack on the outside and another 1 cm crack on the inside of the windshield. |
| Category | Visibility/wiper |
| Date | Nov 28, 2020 |
| State | MD |
| Description | My 2019 forester windshield has cracked from the very top to mid way down. I noticed the crack when going to my car for work in the morning. |
| Category | Visibility/wiper |
| Date | Nov 27, 2020 |
| State | WA |
| Description | Windshield cracked and broke with no previous damage |
| Category | Visibility/wiper |
| Date | Nov 27, 2020 |
| State | TX |
| Description | Windshield cracked on lower drivers side for no apparent reason while car was in motion at highway speed. Crack then spread across (and up) almost the entire windshield overnight while car was stationary. |
| Category | Visibility/wiper |
| Date | Nov 27, 2020 |
| State | MO |
| Description | Windshield crack for no reason and had to be replaced. |
| Category | Visibility/wiper |
| Date | Nov 27, 2020 |
| State | VA |
| Description | Windshield chip for no apparent reason on rural road |
| Category | Visibility/wiper |
| Date | Nov 27, 2020 |
| State | GA |
| Description | Windshield crack really easily less than 3 months after purchase of vehicle. Maybe we hit a pot hole too hard on the highway or something because it started at the very edge. Oem windshield seem to be very thin cracked easily and crack got bigger over the next few days had to get windshield replaced out of pocket. |
| Category | Visibility/wiper |
| Date | Nov 27, 2020 |
| State | TX |
| Description | Windshield cracked in 2 places 3 months after purchasing the car. Started as a small chip and crack ran across the entire length of windshield. Then another crack appeared the next day running lengthwise. |
| Category | Visibility:windshield |
| Date | Nov 27, 2020 |
| State | CO |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated that while driving at 55 mph, an inch-long horizontal crack formed over the passenger's side of the windshield. Over time, the crack spread to approximately 2 feet to the driver's side windshield. The contact stated that the crack obstructed his vision while driving. The manufacturer was notified of the failure and referred the contact to a local dealer for inspection. The vehicle was not taken to the dealer. The vehicle was not repaired. The failure mileage was approximately 6,500. |
| Category | Visibility:windshield |
| Date | Nov 27, 2020 |
| State | NJ |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated that while driving at an undisclosed speed, the windshield cracked down the middle without impact. The vehicle was taken to miller subaru (1592 nj-38, lumberton, nj 08048) where the windshield was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000. |
| Category | Unknown Or Other |
| Date | Nov 25, 2020 |
| State | IN |
| Description | Windshield cracked while parked in empty parking lot for about an hour. Replacing this defective part will cost over 00 |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Nov 19, 2020 |
| State | PA |
| Description | Leaving a parking lot getting ready to turn onto a divided 4 lane highway at a traffic light, as the light turned green the care did not go wile I pressed the accelerator down and I did it again and still nothing. Before I realized something was wrong the car drifted into the middle of the intersection with no power except the engine was running at idle speed and in gear but still no acceleration so I left the car drift to the other side of the road and the car started to go just before the light changed back. The start-stop was turned off and the engine never stopped the dealer said they could not find anything wrong and they could not do anything, but they would not guarantee the car was safe to drive. This happened 6 or 7 times in about 4 months but this was the most serious. |
| Category | Visibility/wiper |
| Date | Nov 17, 2020 |
| State | AZ |
| Description | My windshield cracked due to cold weather, while stationary in my driveway, without any previous chips or impacts. I called the dealership to ask if a replacement was covered, and was told 'not a chance. That just happens to those cars.' upon doing some research, I've found other 2019 forrester owners have experienced the same windshield problems, and have experienced the same customer service. A windshield should not spontaneously crack just because it's cold outside. |
| Category | Visibility/wiper |
| Date | Nov 17, 2020 |
| State | NC |
| Description | I have had 2 windshields crack on me driving down the road, the cracks are violent and sudden. I have driven many subarus many miles but the 2019 forester is very sensitive to inherent stress in the glass |
| Category | Visibility/wiper |
| Date | Nov 16, 2020 |
| State | NC |
| Description | While driving and stationary. At least 4 chips in windshield. 1 crack that occurred while vehicle was stationary in an enclosed garage at between 55-65. Insurance filled initial 2 chips, but refused to fill others or repair crack without filing a claim that requires me paying the deductible. |
| Category | Visibility/wiper |
| Date | Nov 11, 2020 |
| State | VA |
| Description | The vehicle has 16000 miles on it and ive had to 2 windshields crack in 3 months time. The first spread withing 5 minutes. The windshield was replaced by my insurance. The second happened today and my insurance will not pay for. The dealership claims no fault. Both caused in the same location lower winshield, caused by minor highway debris. I have owned many cars and never had a wind shield so weak! Both times car was in motion. I can provide pic of second incident but the first was at least 14 inches wide after spreading. |
| Category | Visibility/wiper |
| Date | Oct 30, 2020 |
| State | MA |
| Description | There was a mildly hot day in revere ma in 10/24 almost 80 and got cold at night around 40. Next day we get in the vehicle and notice something like a crack in the middle of the windshield but at the moment we thought it was just dirt. In 10/27 we notice that it was a real crack in the middle of the windshield when cleaning the vehicle, right where the defroster blows. Crack is definitely not due from road debris, not rock chips around the crack at all. |
| Category | Structure:body, Unknown Or Other |
| Date | Oct 25, 2020 |
| State | NC |
| Description | Back hood latch stuck and won't open |
| Category | Visibility/wiper |
| Date | Oct 13, 2020 |
| State | UT |
| Description | Love my subaru forester but hate how many rock chips I've gotten in less than 2 years. Tomorrow will be my 3rd windshield replacement I get to call into my insurance not to mention just the time it takes to wait for a new one and making time to get it put in. I drive on the freeway less than 15 minutes at a time and maybe once a week and the only thing I think about while driving is trying to stay away from semis, trucks and trailers to try save myself some time and money and not get another rock chip. I've had countless rock chips replaced in less than 2 years along side of the 2 windshield replacements I've had so far. Its insane. Tonight I got a rock chip almost the size of a quarter with no car around either front or back for at least 5 car lengths! Within 10 minutes almost split half way across my windshield. Its insane. So now my insurance gets to replace yet another windshield and pay for the eyesight to be recalibrated, again. Subaru should really figure this out or at least be willing to replace their glass as this seems to be a very big problem. |
| Category | Engine |
| Date | Sep 28, 2020 |
| State | NY |
| Description | Large amount of smoke from exhaust pipe and loss of power while driving |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Sep 20, 2020 |
| State | CA |
| Description | When driving in the highway the vehicle starts to jerk very strong and highway speed is lost making it dangerous to drive and potentially causing an accident. I have taken the vehicle to the dealer and they will do nothing about it. It is a known issue for this vehicle model and subaru is not fixing the issue. The jerking is so violent that it could become a safety hazard for drivers and anyone else on the road. The jerking happens on a daily basis and sometimes it is more strong. |
| Category | Unknown Or Other |
| Date | Sep 18, 2020 |
| State | CT |
| Description | When driving on a freeway, the gps gives an audio command "exit right ahead", but it is not for the next exit. It is for one or even two exits later. This is very misleading and nearly cause an accident because when we realized that we should not get off at the next exit, we veered back onto the highway. This is a safety issue and suburu should reprogram all the gps systems on this model. |
| Category | Visibility:windshield |
| Date | Sep 15, 2020 |
| State | TX |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated that the windshield delaminated from the inside, from the attachment, where the rearview mirror was mounted and caused the rearview mirror to detach. The vehicle was taken to the fitzgerald countryside subaru dealer located at 27365 us hwy 19 n, clearwater, fl 33761, where it was stated that the failure was not covered by the corporate warranty, per the policy of subaru of america, that the windshield was not a defective material. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 4,900. |
| Category | Visibility/wiper |
| Date | Sep 10, 2020 |
| State | CT |
| Description | While driving on the road a small pebble hit my windshield causing it the create a small crack. I had to get it filled since to replace to windshield would require calibrating the eye sight senors. Other normal derbies have hit my car on the roads to and has caused alot of scratching on the windshield. The windshield seems to be very thin or not that strong. When things to do hit the windshield I don't get the same feeling of safety I do in other cars. I get the feeling the windshield wont hold up to anything significant based on how fragile it feels and sounds when things hit it. |
| Category | Visibility/wiper |
| Date | Sep 10, 2020 |
| State | FL |
| Description | A crack has developed on the lower portion of driver's side windshield. No impact occurred with any object. Internet research has revealed that this is a common problem with this make, model and year vehicle according to an article in torque news dated 20 jun 20 by denis flierl. |
| Category | Unknown Or Other |
| Date | Sep 07, 2020 |
| State | WV |
| Description | The windshield has 3 chips and a 12 inch long crack running down the middle. The vehicle was in motion on a highway for 3 cracks the last chips is from an unknown source. |
| Category | Visibility/wiper |
| Date | Sep 06, 2020 |
| State | GA |
| Description | Something went very wrong in the manufacture of the windshield. Within the first 2 months, I notice very small defects (small, pinpoint sized fractures) in the windshield. Now, I have a 20 inch crack that grows 1 inch every day. |
| Category | Visibility/wiper |
| Date | Sep 04, 2020 |
| State | NC |
| Description | Windshield seemingly cracked spontaneously (no observed impact with projectile like a stone). Vehicle was in motion at moderate speed (~45 mph) when crack "popped". No impact from projectile was heard. |
| Category | Electrical System |
| Date | Sep 01, 2020 |
| State | WA |
| Description | I started the car in my driveway, wanted to back in to park, got out of the running car to check something, closed the door behind me and then tried to get back in but the car locked itself. I have my key on me but I can't do anything to open the car, the key doesn't work. I tried to open the door manually and that didn't work either. I'm standing next to my locked, running car. It's an extreme safety issue. Had my baby been in the car, it would be life threatening! This is absurd! This can happen anywhere and it's scary. This should be a lawsuit. This is a horrible mistake that needs to be fixed stat. I'm extremely frustrated and disappointed with subaru. |
| Category | Visibility/wiper |
| Date | Aug 24, 2020 |
| State | VA |
| Description | Windshield cracked, about 12" long, from the bottom up into the viewing area while sitting in a driveway overnight. |
| Category | Visibility/wiper |
| Date | Aug 24, 2020 |
| State | IA |
| Description | When driving on an interstate highway a pea sized pebble struck the very top of the windshield, where it adjoins the roof of the vehicle. Immediately a 16 inch crack appeared in the windshield. The pebble was so small, a normal windshield should not have cracked. I believe the windshield is defective. It will cost over 00 to replace. |
| Category | Unknown Or Other |
| Date | Aug 23, 2020 |
| State | OR |
| Description | 2019 subaru forester windshield suddenly cracked by itself during driving in a hot day. Nothing hit the window the time it happened. Reviewed dash cam and confirmed nothing hit the window. Circular crack which can be barely felt from the outside, but deep almost into the 2nd layer of glass. |
| Category | Electrical System, Engine, Power Train |
| Date | Aug 20, 2020 |
| State | CT |
| Description | When driving at a low speed the car lost all power without any warning lights . Had to pull over and let car sit for about 10 minutes then restarted car. I was able to drive but it had very low power. Car continues to have low power and hesitated to accelerate. Car had 38,467 miles at this time. Car frequently has a kickback feel when accelerating. When pressing the gas pedal it has a delay response to move. Brought it to the dealership 2 times for this problem. There is also a noise coming from the right rear axel of car since car was purchased. Dealer continues to say it's a tire noise and they do not seem to believe the other problems with the car. |
| Category | Visibility/wiper |
| Date | Aug 09, 2020 |
| State | CO |
| Description | Parked vehicle in garage. Two days later, found a 2 foot crack in the windshield. I see no place along the crack where an object might have hit the windshield. |
| Category | Visibility/wiper |
| Date | Aug 06, 2020 |
| State | PA |
| Description | Windshield cracked from an unknown reason. Nothing was heard or seen to hit the windshield. Window cracked almost three feet across |
| Category | Visibility/wiper |
| Date | Aug 04, 2020 |
| State | NM |
| Description | Today while driving on the highway with no car in front of me, the windshield spontaneously developed a crack without any perceptible impact. |
| Category | Visibility/wiper |
| Date | Aug 03, 2020 |
| State | AR |
| Description | Windshield cracked horizontally overnight and expanded from passenger's to of the windshield to the driver's side. No apparently reason for the crack due to any impact in the way that a normal safe auto glass should have (see pics). Many 2019 subaru forester's owners have experienced the same incident. |
| Category | Structure:body |
| Date | Aug 02, 2020 |
| State | NM |
| Description | Cracked front windshield |
| Category | Visibility/wiper |
| Date | Aug 02, 2020 |
| State | CA |
| Description | Received a small chip in windshield (approx1/16") from a what sounded like a tiny tiny pebble, about a week later left car out all day in the sun. When I approached the car, I noticed my 1/16" chip turned into a 15" crack. I. E one day in the sun turned a 1/16" chip into a 15" crack. |
| Category | Visibility/wiper |
| Date | Jul 30, 2020 |
| State | NY |
| Description | The windshield seems to be exceedingly weak. In the little over a year of owning the vehicle I have had 2 cracks in my windshield and 3 chips . These have occurred on a heavily trafficked highway that is clear of debris . I have owned older subarus before and have never had a windshield crack or chip. |
| Category | Visibility/wiper |
| Date | Jul 23, 2020 |
| State | CA |
| Description | Was driving on the street and windshield cracked very easily from a small rock |
| Category | Visibility/wiper |
| Date | Jul 21, 2020 |
| State | WA |
| Description | The car was purchased in march 2019, and a few months later the windshield just cracked, without being hit by anything. This kind of windshield has the vision sensors attached. We tried to fix the crack but the fix did not hold, so the crack has extended to at least 15 inches long. |
| Category | Visibility/wiper |
| Date | Jul 20, 2020 |
| State | CA |
| Description | Crack in windshield appeared out of seemingly out of nowhere - car was parked in garage, there was no impact to crack the glass. |
| Category | Unknown Or Other |
| Date | Jul 19, 2020 |
| State | OK |
| Description | I purchased my vehicle in february 2019 and do not drive very far to work. I do very little driving on the highway. In june 2019, with less than 4000 miles, we were returning home from a trip when we heard the windshield crack. We took it to the dealership and they claim the damage was caused by a rock so we turned the claim into our insurance. Then yesterday, we were driving on the highway and heard a tiny rock hit the windshield. Today that tiny pit has cracked over half the windshield. I have read that subaru has had many complaints with their windshields for both forester and outbacks and especially for the years 2017-2019. I have owned several vehicles previously and have never had problems like this with needing to replace the windshield with very little to no damage causing the crack. In order for the eyesight to work properly you have to take the vehicle to an approved glass company and then have subaru calibrate the windshield. The cost to replace is over 00. Subaru has had several complaints and knows this is an issue with their windshield and the problem continues. I have read reviews that owners of 2020 models are having similar issues. |
| Category | Electrical System |
| Date | Jul 18, 2020 |
| State | CA |
| Description | Vehicle completely dead first thing in the morning. No warning. I take 27 mile each way trips several limes a week as well a daily short 3mile each way trips. This same pattern of driving with both a ford escape and a hyundai for more then ten years. This subaru forester has less than 12,000 miles. No lights were left on. There was a sound that I heard last night that I occasionally hear the whurr noise and a klunk as I exited the forester. I also heard a whirring somewhat different sound after filling the gas tank thursday. It sounds like a vacuum pump that I thought was a fuel evaporation recovery system. It was a hot day and I had the a/c running as I drove. |
| Category | Visibility/wiper, Visibility/wiper |
| Date | Jul 14, 2020 |
| State | NC |
| Description | Windshield cracked while driving on highway |
| Category | Visibility/wiper |
| Date | Jul 07, 2020 |
| State | NJ |
| Description | Compare to my previous 2016 subaru forester. This 2019 subaru forester is very easy to get chip in the same route of going to work from home. I didn't have any chip or crack on 2016 subaru forester's windshield but I noticed this 2019 forester's windshield has a lot chips on the windshield and complain to dealer in june 2019 and they take a look but said it is not a manufacturer defect and reject to replace it. At that time, my car only has around 2100 miles. Recently my car get hip by rock and the windshield is start cracking from the chip. If subaru want to have the selling point for eyesight and use the cheap windshield to save the total cost of car and giving customer more painful experience. I was very upset they did that and losing my trust to them. |
| Category | Visibility/wiper |
| Date | Jul 03, 2020 |
| State | NY |
| Description | Just got another crack on windshield.. Noticed tiny star 3 inches from right side .. Was parked in a driveway . Within minutes it spread to a 2 ft crack . Replacing windshield for the 3 rd time . Car has only 8200 miles on it . Apparently windshields are defective . Very unhappy . Takes hours to recalibrate windshield after replacement . |
| Category | Visibility/wiper |
| Date | Jul 02, 2020 |
| State | CA |
| Description | While driving on a freeway, our windshield started cracking, we didn't hear anything strike windshield, but assumed it was a pebble. We had it replaced at dealership. One month later, a pebble did make a ding on windshield while driving on freeway. While that ding was being repaired (filled), the windshield cracked... Thus, needed to be replaced again. |
| Category | Electrical System |
| Date | Jun 25, 2020 |
| State | CT |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated that the gps was providing unsafe directions when driving. The contact stated that it was unsafe when driving. The vehicle was taken to premier subaru watertown, 795 straits turnpike, watertown, ct 06795, and was informed that she would need to contact the manufacturer. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 7,000. |
| Category | Equipment:electrical:navigational System(global Positioning System), Unknown Or Other |
| Date | Jun 25, 2020 |
| State | CT |
| Description | The gps system is unsafe. It says "exit right ahead", which would imply that you should exit at the next exit. But it says this when the exit programmed is the 2nd or 3rd exit. My wife tried to exit at the next exit, and then at the last minute, she realized that it was wrong and she swerved bacl onto the highway and almost had an accident. Suburu has to reprogram the gps system so that it doesn't say "exit right ahead" when it isn't the correct exit. They should then issue a recall and reprogram suburu owners gps system for free. *tr |
| Category | Visibility/wiper |
| Date | Jun 25, 2020 |
| State | IL |
| Description | I first noticed a small nick in the front windshield on the driver's side back in february 2020. In june of 2020, it turned into a crack that runs 1/2 the length of the windshield. I've attached pictures of the nick and crack. *tr |
| Category | Visibility/wiper |
| Date | Jun 24, 2020 |
| State | MT |
| Description | Windshield is cracking, second windshield now dealership disclosed that my windshield is the most expensive and breaks easily also about this class action lawsuit. *tr |
| Category | Unknown Or Other, Visibility:windshield |
| Date | Jun 22, 2020 |
| State | NV |
| Description | Windshield cracking. *tr |
| Category | Unknown Or Other, Visibility:windshield |
| Date | Jun 22, 2020 |
| State | UT |
| Description | In june 2019, 2 months after I purchased my 2019 subaru forester, a very small rock hit the bottom of my windshield and immediately cracked the windshield 6 inches, which is above the legal rock chip repair length. So I would have to repair the entire windshield. I was on the I-15 freeway diving 80 miles per hour, the legal speed limit. *tr |
| Category | Visibility/wiper |
| Date | Jun 22, 2020 |
| State | NV |
| Description | Before I reached the 20k miles mark, I have already had to replace the windshield. It seems any small bead or rock causes the windshield on this model to shatter very easily. I have owned an older subaru model that I have driven through the same roads without any issue. Because of I-sight this windshield is extra expensive to replace and very difficult to repair if it is in the way of the I-sight cameras. Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Visibility/wiper |
| Date | Jun 21, 2020 |
| State | OK |
| Description | I was driving on the highway and next thing I knew there was a huge crack that formed across my windshield. I didn't see or hear anything and then saw the crack spiral. When I looked there was an extremely small chip in the black area of the bottom of the windshield. Extremely frustrating and really didn't know how that chip in the bottom corner turned in to a crack at least half as long as the windshield. |
| Category | Visibility/wiper |
| Date | Jun 15, 2020 |
| State | CA |
| Description | Driving down the freeway I noticed a small pebble, no bigger than the very tip of my pinky finger coming towards my drivers side windshield. It hit the upper part of my driver-side windshield. Upon impact there was no noticeable damage. Less than a mile down the road a very visible growing crack was occurring right in front of me. Naturally, I have had car windows crack in the past, there was something strangely bizarre and dangerous about this crack. Upon arriving 2 hours later at my destination I was greeted by my father whom I reiterated the account too. He seemed astonished by the size and depth of the crack through the glass. *tr |
| Category | Visibility/wiper |
| Date | Jun 15, 2020 |
| State | CA |
| Description | I have a second cracked windshield on my forester, which I have owned for 19 months, and has just over 23,000 miles on the odometer. In both cases, I noticed the cracks after going out to start the car in the morning. Those mornings, I thought about the last time I drove the car, and I couldn't think of a noise I heard, which you would typically associate with a foreign object hitting the windshield. Nothing. No matter how faint. The first cracked windshield happened at just over 10,000 miles, and the second happened at 19,500 miles. I am convinced that this is an engineering issue with subaru of america. I voiced this concern to the employees at subaru, but was informed that is was not an engineering problem. Additionally, the two cracks started within 4 inched of each other, by my estimate, slightly left of center if looking at it from the front of the car, and near to bottom of the windshield. Thank you for your interest in this matter. *tr |
| Category | Visibility:windshield |
| Date | Jun 15, 2020 |
| State | CO |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated that the windshield cracked without impact. An independent mechanic was contacted and the contact was informed that the windshield needed to be replaced. The windshield was replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,000. |
| Category | Unknown Or Other |
| Date | Jun 14, 2020 |
| State | VA |
| Description | Purchased new jan. 9,1919. On june 13,2020 car was parked in our driveway, off with windows closed. My wife opened driver's side door to remove an item. When closing the door, the hatch back window shattered spontaneously. We were and are shocked. Spoke with our salesmen who rejected our claim for damage. |
| Category | Visibility, Visibility/wiper |
| Date | Jun 13, 2020 |
| State | CA |
| Description | Windshield cracked at 3,400 miles. *tr |
| Category | Visibility/wiper |
| Date | Jun 13, 2020 |
| State | TN |
| Description | This is the second time in a year that our 2019 forester's windshield has suddenly cracked without being struck. Today we were driving and heard what sounded like a pop (picture when you pour cold water on hot glass) and watched our previously replaced windshield crack starting at the edge above the drivers side eyesight camera and travel to the center of the windshield. The car is 13 months old and has 10,500 miles. There were no other cars on the road or debris in the air, this is the second time that our windshield has spontaneously cracked from the drivers side edge toward the center, blocking the eyesight system. *tr |
| Category | Unknown Or Other, Visibility |
| Date | Jun 12, 2020 |
| State | TX |
| Description | Windshield is fragile. The window shield had rock chip in the first month I got the car. After 1 year, I got another rock chip that cracked it so bad, a hug line runs across the windshield. I had multiple cars before, this car is probably the most fragile glass I ever experience. *tr |
| Category | Visibility/wiper |
| Date | Jun 11, 2020 |
| State | TX |
| Description | My front windshield received a small chip in the lower driver's side several days ago. Today, after leaving the car parked and not driving it a large crack has begun propagating across the entire windshield. I have never had such a large crack grow from such a small nick before. *tr |
| Category | Visibility/wiper |
| Date | Jun 10, 2020 |
| State | PA |
| Description | A crack, longer than 16 inches, has developed on the windshield while the car was parked. There was no crack when the car was parked in its place. It appears to have developed without any external influence. *tr |
| Category | Visibility, Visibility/wiper |
| Date | Jun 02, 2020 |
| State | MN |
| Description | Windshield started a 6inch crack while driving on highway, from the driver's side bottom of the windshield where the wipers were sitting at. In about 12 hours, it crack to more than 12 inch longer. On different online forums about subaru suvs, the defective windshield appears to be a frequent, common, yet not addressed problem by subaru. *tr |
| Category | Visibility/wiper |
| Date | May 23, 2020 |
| State | NV |
| Description | Purchased used 2019 subaru forester from vroom 4/07/2020. Windshield starting cracking horizontally about drivers eyesight. Cracking lines visible in parallel lines in two areas 2" - 3" moving to passenger side. No highway rock/pebble damage noted anywhere on windshield. Taking vehicle to auto glass shop to confirm is cracks becoming a larger problem. Cracks can be seen when facing sunlight. *tr |
| Category | Seat Belts, Service Brakes, Visibility/wiper |
| Date | May 19, 2020 |
| State | NJ |
| Description | Brakes: the car accelerate without any action during driving. Wiper: wiper blade make a noise like its about to fall apart. Seat belt: seat belt install in a place that( front both seats) there is no space between seat and car body. *tr |
| Category | Visibility |
| Date | May 19, 2020 |
| State | CA |
| Description | Without being hit by any rocks or other objects, the windshield developed a crack while it was parked. The crack developed from the baseline of the windshield and is about 9 inches long. *tr |
| Category | Visibility/wiper |
| Date | May 16, 2020 |
| State | IL |
| Description | My car was parked outside for a few hours and a crack appeared going across the windshield. Earlier that day a rock hit it on the road but there was no crack, crack showed up hours later. Vehicle was parked for several hours when the cracked appeared. It was outside and a sunny day but only in the 60s. *tr |
| Category | Visibility/wiper |
| Date | May 16, 2020 |
| State | NY |
| Description | Windshield crack from wiper area, extending 12 inches upward, with no obvious impact damage. Parked the car in my driveway, returned to drive the car and "[xxx]" - just like that - noticed a crack grew out of nowhere! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Visibility/wiper |
| Date | May 14, 2020 |
| State | MO |
| Description | Windshield cracked starting on driver's side and extended over a foot to the middle. No impact from rock or other road debris occurred when crack started. *tr |
| Category | Visibility/wiper |
| Date | May 09, 2020 |
| State | IL |
| Description | A few weeks after purchasing my brand new 2019 subaru forester, I was driving on the expressway when all of a sudden my windshield cracked. There was no rock or any debris that flew towards my windshield. The crack started near the top of the windshield on the passenger side and angled down and toward the driver's side. It started at about 6 inches and progressed to at least a foot long by the end of the trip. *tr |
| Category | Engine, Power Train, Visibility/wiper |
| Date | May 07, 2020 |
| State | AZ |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated that the windshield cracked and was replaced three times in a six-month period. The contact was concerned that the design of the hood and the thickness of the glass in the windshield was a contributing factor to the failures. Additionally, there was an abnormal sound in the transmission whenever the gear shifter was shifted into reverse. The contact also stated that the backup camera failed to operate intermittently. The contact also stated that when the stop/start function was reactivated on several occasions the vehicle idled roughly and lunged forward. The vehicle was taken to moore chrysler jeep fiat (8600 w bell rd, peoria, az 85382, 800-757-0140) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50. |
| Category | Suspension |
| Date | May 06, 2020 |
| State | TX |
| Description | Extreme sway while driving. While driving on the interstate yesterday going from lindale, texas to dallas, the winds were moderately high. However the vehicle had an extreme sway and was very extremely to safely maintain. *tr |
| Category | Visibility/wiper |
| Date | May 05, 2020 |
| State | UT |
| Description | Windshield developed a large crack while driving on the freeway at 60 miles per hour. There was no rock chip that I could hear or see. As with other failures of this type, subaru of america and the dealer do not warranty this or admit to what is clearly a major issue with this model's windshield. *tr |
| Category | Electrical System |
| Date | May 04, 2020 |
| State | VT |
| Description | The touch screen system (radio-am/fm and satellite) frequently do not work on the touch screen system. Turning off the engine, taking the key out and repeating the starting process of the vechicle does not fix the problem. It occurs about 1 out of 3 times starting and/or driving the vehicle. You never know when this electronic system is going to work or not. Suburu needs to recall and fix this issue. It happens when the vehicle is started, stationary, or driving. It may not work for several days, then starts working again. |
| Category | Visibility/wiper |
| Date | May 04, 2020 |
| State | MO |
| Description | Windshield crack x2 in new subaru |
| Category | Visibility/wiper |
| Date | May 04, 2020 |
| State | VA |
| Description | The windshield has suddenly developed a large (19") crack in it on the passenger side. We believe something very small kicked up and hit it the upper corner during highway driving on a friday, and there wasn't noticeable damage when it was parked a few minutes later, but the following monday morning, after the car was sitting in the temperature controlled garage all weekend, there was a very large crack. The car had less than 3,000 miles on it and we had it for less than 6 months. |
| Category | Visibility/wiper |
| Date | May 04, 2020 |
| State | NY |
| Description | There is a crack/chip in my windshield. |
| Category | Visibility/wiper |
| Date | May 03, 2020 |
| State | CA |
| Description | Small crack in windshield starting under passenger wiper blade. No suspected debris impact. Car has not been driven due to ongoing pandemic. Happened while parked in driveway. |
| Category | Unknown Or Other |
| Date | Apr 26, 2020 |
| State | CA |
| Description | While driving on freeway at 55 mph heard a loud noise and discovered a large crack in my windshield. Took to subaru dealer who diagnosed cracked windshield and had windshield replaced and "eyesight" guidance recalibrated at a substantial cost |
| Category | Unknown Or Other |
| Date | Apr 26, 2020 |
| State | CA |
| Description | While driving on freeway at 55 mph I heard a loud popping noise and then discovered a large diagonal crack in my windshield. Took to subaru deal who confirmed windshield needed replacing. Replacement and recalibration of "eyesight" guidance system performed by dealer |
| Category | Visibility/wiper |
| Date | Apr 23, 2020 |
| State | SC |
| Description | My windshield cracked at about 4000 miles |
| Category | Unknown Or Other |
| Date | Apr 21, 2020 |
| State | NY |
| Description | Windshield cracked for no apparent reason. No rocks or pebbles struck the vehicle. Cracked on windshield appear when it was parked. |
| Category | Electrical System |
| Date | Apr 13, 2020 |
| State | NY |
| Description | The vehicle had an electric mirror where the back casing was broken. We went to the dealer where we were told it was a cosmetic issue only and they ordered a mirror for us. We left and the vehicle caught on fire while sitting in a driveway turned off. The insurance inspector is saying the fire started in the wiring in the door. The mirror operated 100% without issues, it appears moisture from rain got into the mirror wires which may have caused the fire. |
| Category | Visibility/wiper |
| Date | Apr 12, 2020 |
| State | CA |
| Description | Windshield cracked while driving which quickly grew to 22 inches |
| Category | Visibility/wiper |
| Date | Apr 08, 2020 |
| State | MN |
| Description | A unknown small object hit the windshield while I was driving 65 mph on a interstate freeway which caused a large crack. Vehicle only has 10,000 miles on it. |
| Category | Unknown Or Other |
| Date | Apr 05, 2020 |
| State | AZ |
| Description | Second cracked windshield after only 12,000 miles. Pebble strike on freeway developed into huge crack in only a matter of minutes. I was driving speed limit and kept distance from car in front of me. Pickup truck passing on left must have kicked up pebble. |
| Category | Electronic Stability Control, Unknown Or Other |
| Date | Apr 04, 2020 |
| State | IL |
| Description | Purchased the vehicle brand new in dc of 2018. Since then it has had a series of electrical issues dating back to as early june of 2019. The air conditioner stopped working and I had to take the vehicle in to get serviced. My first red flag. Then the battery randomly died while waiting parked in december (temperature that day was above freezing). After that instance, I had several more dead battery issues with the vehicle. Fast forward to 2 weeks ago where again my battery died, I got the car jumped and the battery kept dying the next day. Recently had a new battery installed by the dealer (tuesday) and again the battery died the next time I went to start the vehicle! The car also has other electrical issues regarding the start/stop feature. I've had instances where the vehicle has completely shut off and I had to manually restart it. The cruise control speed constantly varies. The car doesn't always recognize when I plug in my phone. It seems that any electrical components of the car simply don't work and are not reliable. Subaru should be ashamed of themselves for allowing this death trap of a vehicle on the road. I would never recommend a 2019 subaru forrester to anyone looking to purchase a new vehicle. The car has been nothing but an expensive headache since the moment I purchased it. The irony of it all is that I traded in my old 2014 subaru forrstor into the dealership because it had "electrical issues" according to the dealer and I was better off getting a new car. Me, being naive trusted their advice and drove off with this 2019 hunk of problems. I hope this message serves to any prospective buyer of any subaru vehicle to do their own homework in regards to what they are purchasing. |
| Category | Visibility/wiper |
| Date | Apr 04, 2020 |
| State | CA |
| Description | I have driven my car infrequently if at all for the past few weeks as the country has been sheltering at home - this is probably the least amount of stress any car has ever been put under. The last time I used my car was over a week ago and otherwise it's been sitting in my apartment's small, outdoor parking lot doing nothing at all. Weather for the last week has been extremely moderate in the high 60s fahrenheit and no wind at all. Then I went out to my car to look for something and instead found a giant crack extending across half my windshield and curving down under the bottom "sealed" edge. This has to be a manufacturer issue as I haven't even used it. Even before the current immobility, with a 7 minute suburban commute there really wasn't much going on with a car supposedly built for tough conditions. |
| Category | Visibility/wiper |
| Date | Apr 02, 2020 |
| State | FL |
| Description | I drove to a shopping center and parked. After a couple hours, I returned to my car, and found the windshield was cracked from the top passenger side diagonally across to the center of the windshield. I had the windshield replaced by safelite. |
| Category | Structure:body |
| Date | Mar 28, 2020 |
| State | IL |
| Description | The back lift gate will randomly stop opening. This has only been tested when the vehicle is stopped, in park with either engine running or shut off. It will sound 3 short beep/tones but will not function appropriately when the lift gate button is pushed in either the interior control, the key fob control, or the actual button on the lift gate. The only thing that fixes the issue is to disconnect the positive battery cable for a few minutes and reconnect it. This fix is temporary and the lift gate will again have the same issue. When discussing with the subaru dealership they could not duplicate the issue. |
| Category | Unknown Or Other |
| Date | Mar 26, 2020 |
| State | CA |
| Description | In less then 18 months ive had to replace my front windshield 3 times due to cracks that go all the way across the windshield that I've gotten while driving on city freeways |
| Category | Visibility/wiper |
| Date | Mar 26, 2020 |
| State | FL |
| Description | I left my car in the garage perfect and the next day I notice the windshield was cracked. It happened over night and without any explanation. |
| Category | Visibility/wiper |
| Date | Mar 18, 2020 |
| State | CA |
| Description | My windshield cracked across the entire surface in less than 24 hours of being hit with a small rock in the corner of my brand new 2019 forrester |
| Category | Unknown Or Other |
| Date | Mar 17, 2020 |
| State | WA |
| Description | Front windshield cracked |
| Category | Visibility/wiper |
| Date | Mar 17, 2020 |
| State | CO |
| Description | I have experienced 2 cracks in my windshield in the 1st 10 months of ownership. Both instances occurred while I was driving on a highway. I heard a loud noise and later noticed that a crack appeared on my windshield. In our previous 30 years of driving, neither my wife nor I have experienced any windshield cracks and we believe that the windshield provided with our 2019 subaru forester (purchased new) is defective. |
| Category | Visibility/wiper |
| Date | Mar 17, 2020 |
| State | UT |
| Description | After driving the new 2019 subaru forester for only a couple of months, I noticed lots of chips and fine scratches on the front windshield. And now, after driving it for less than 8 months, a 12'' crack appears on the windshield with the car fully covered in the garage. I contacted the local subaru dealer and they told me I need to pay about 00 to replace the windshield. I know there are multiple lawsuits on this issue and subaru owners are having this as a common issue. This is definitely a manufacturing defect. |
| Category | Visibility/wiper |
| Date | Mar 17, 2020 |
| State | CA |
| Description | Rock cracked windshield, while moving on freeway, drivers side. 2 days later crack ran about half way across windshield in front of driver. Large truck sent rock into windshield, while moving down freeway. |
| Category | Engine, Visibility/wiper |
| Date | Mar 16, 2020 |
| State | NM |
| Description | 2 issues 1. The windshield cracked and the car is less than a year old. 2. The engine pulses as if stuck between gears when doing 75+mph, especially when going uphill. There are fluctuations in acceleration that make it feel like it is about to stall. |
| Category | Structure:body |
| Date | Mar 16, 2020 |
| State | NM |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated that while the vehicle was parked in the driveway, the windshield cracked without impact. The vehicle was taken to an independent mechanic who stated that the crack might have been caused by a rock. The contact stated it was not. The manufacturer was not made aware of the failure. The vehicle was repaired by an independent mechanic. The failure mileage was approximately 6,500. |
| Category | Visibility/wiper |
| Date | Mar 16, 2020 |
| State | AZ |
| Description | My 2019 subaru forester has had its windshield glass replaced once and today is the second time its damaged while driving on the highway and cracked within a period of 9 months. It was a small chip while driving on highway and later while not in motion the crack kept expanding. I specifically requested to have original parts but the overall build quality seems very poor to have this happen so frequently. |
| Category | Visibility/wiper |
| Date | Mar 16, 2020 |
| State | NY |
| Description | Windshield is defective and easily damaged. First damaged occurred on november 24, 2019 with 4501 miles driven. A small pebble struck the windshield resulting in a small star burst crack while the car was in motion. Second damaged occurred on march 15, 2020 with 8,651 miles driven. A stress crack from the passenger side windshield originating right below the wiper blade defrosting heating element. The crack was not caused by any impact. Later it was noticed after the car was driven and parked in the driveway. Reviewed many other subaru customer complaints about the same stress crack originating from below the passenger side wiper heating elements. I strongly believe the 2019 subaru forester should be recalled for either having a structural design fault that causes stress cracks to form at the bottom of the glass or the glass is very brittle from minor strikes or flexing. |
| Category | Unknown Or Other |
| Date | Mar 15, 2020 |
| State | WV |
| Description | Had the vehicle about 3 months and windshield developed crack in upper left corner of windshield. Vehicle was being driven on interstate but do not recall being hit with rock or debris. |
| Category | Visibility/wiper |
| Date | Mar 15, 2020 |
| State | WA |
| Description | Bought the car 9/18/19, small pebble hit windshield which instantly cracked dec 1, 2019, had to replace entire windshield less than 3 months after I purchased car. I was driving on the freeway. |
| Category | Visibility/wiper |
| Date | Mar 15, 2020 |
| State | CO |
| Description | Within the first 6 months of purchasing the vehicle the windshield spontaneously cracked on the drivers side. The crack occurred while parked. I was told when replacing the windshield that they were on backorder due to the high number of windshields that needed to be replaced. The windshield was replaced, and within 6 months of installation of the second windshield chipped. The chip was noticed after highway driving.*dt |
| Category | Visibility/wiper |
| Date | Mar 15, 2020 |
| State | AZ |
| Description | Two things: out of nowhere our first windshield cracked and our rear tailgate gets jammed up all the time and we have to do a reset |
| Category | Visibility/wiper |
| Date | Mar 15, 2020 |
| State | CA |
| Description | Approximately one month after purchasing a brand new subaru forrester 2019 touring vehicle directly from subaru, the windshield suffered a crack. On february 24, 2019, I was driving the vehicle on a highway in california when a small rock hit the windshield and created a small dent which then splintered into a crack that spread further and further throughout the windshield. My insurance company determined that windshield needed to be replaced. I used a local company to replace the windshield with a brand new windshield from subaru and then I had subaru recalibrate the eyesight camera. My insurance deductible limited the total cost for this repair and recalibration. Approximately one year later, on february 16, 2020, once again, while driving on a highway in california, small rocks hit the windshield and created two small dents (each smaller in size than a quarter). Fortunately, these dents did not splinter into cracks but they both needed to be filled. The cost was covered for this out of pocket. I am not certain but my best assessment is that subaru's windshield for the 2019 forrester may be defective. In neither case was I speeding, nor were the rocks that hit the windshield large. The attached document includes the cost of windshield replacement, eyesight recalibration, and dent fillings. |
| Category | Unknown Or Other |
| Date | Mar 14, 2020 |
| State | MA |
| Description | Windshield cracked- started cracking slowly haven't owned too long. January 2020 |
| Category | Visibility/wiper |
| Date | Mar 14, 2020 |
| State | WA |
| Description | While I was driving my windshield cracked without being struck by anything. The vehicle was in motion on a state highway with no other vehicles in my lane. The crack initiated from the middle of the left side of the windshield and was approximately 24 in long, across the drivers field of vision. I filed a claim with my insurance agency to have it replaced and spent 0 out if pocket. |
| Category | Unknown Or Other |
| Date | Mar 13, 2020 |
| State | KY |
| Description | The windshield cracked on the passenger side for no reason. We found it in the morning when we went to go to the store. |
| Category | Visibility/wiper |
| Date | Mar 13, 2020 |
| State | IL |
| Description | Spontaneous crack in windshield 2 months after purchasing |
| Category | Visibility/wiper |
| Date | Mar 13, 2020 |
| State | MI |
| Description | Monday october 21st I was driving 65 miles per hour on us 23 when I heard a nick on the windshield. About five minutes later I noticed a crack going from the top of the windshield to the middle. I had the windshield replaced insurance covered it but I had to pay 0 deductible. I have heard of many subaru forester windshields breaking in this manner. |
| Category | Visibility/wiper |
| Date | Mar 13, 2020 |
| State | WA |
| Description | I was driving at 55 mph on 5/9/2019 and windshield hit by small invisible rock chip and windshield got cracks from lower to middle and started spreading all over |
| Category | Visibility/wiper |
| Date | Mar 13, 2020 |
| State | IN |
| Description | Windshield constantly gets chips in it from anything. After a 2000 mile road trip the windshield has hundreds of tiny chips in it. |
| Category | Visibility/wiper |
| Date | Mar 12, 2020 |
| State | TN |
| Description | Windshield crack significantly. Very light strike by small debris.. Traveling on i65 north in tennesse near kentucky border. |
| Category | Visibility/wiper |
| Date | Mar 11, 2020 |
| State | CO |
| Description | The windshield on this vehicle has cracked 3 times in 9 months. Any time any sort of small pebble hits the windshield, it cracks. Most recent small crack spread for about 12 inches almost instantly. Never have had this happen in a vehicle before. |
| Category | Unknown Or Other |
| Date | Mar 10, 2020 |
| State | IN |
| Description | We purchase a 2019 subaru forester on march 29, 2019. Since we purchased the vehicle we have had three separate incidents involving the vehicle's windshield. On april 3, 2019 a stone hit the windshield that required us to submit a claim to our insurance company for repair. In november 2019, we went into the garage and noticed a large crack in the center of the windshield which went from the bottom to top. There was no clear evidence as to how the crack occurred. Don't remember another stone hitting the windshield the crack just appeared. We had to replace the windshield and the dealer refused to cover under the vehicle warranty so we had to submit it to our insurance company. This year in january 2020 another stone struck the windshield and we had to submit a claim to our insurance for it to be fixed. Having owned several vehicles throughout our lives, we have never had this many problems with a windshield or to have a windshield replaced. We have noticed other individuals on the internet experiencing the same problems we are having with their subaru windshields. Are the subaru windshields defective? This needs to be investigated. |
| Category | Visibility/wiper |
| Date | Mar 10, 2020 |
| State | WA |
| Description | My car windshield has a crack on the passenger side near the wipers. It was stationary and then I noticed a crack one morning. I usually park my car in my garage. |
| Category | Electrical System |
| Date | Mar 09, 2020 |
| State | NJ |
| Description | On multiple occasions, the rear lift gate has not opened as commanded by the key fob and/or the dashboard control. There is no electronic override or manual latch. This issue leaves you without access to the rear cargo compartment. On each occasion, the car was stationary and in park. |
| Category | Visibility/wiper |
| Date | Mar 09, 2020 |
| State | WA |
| Description | In april 2019 less than 6 months after purchasing my 2019 subaru forester I got a rock chip on my way home from work on a 45 mph road. The auto glass repair shop was already closed so I planned to go the next day for repair. I came out the next morning to my windshield cracked halfway across beyond repair even though it was in the garage overnight. I've never had a chip become a crack within a day and never had one halfway across the windshield. I got the windshield replaced but within a few months I got a starburst crack from a rock on the freeway and was able to go straight to the glass repair shop within the hour. The fix only delayed the inevitable and while my car was parked at work one day the windshield split across without warning or any progression. My second new windshield was installed last week and this morning I got a very small rock chip on a 30 mph road. By the time I drove less than 10 minutes home and unloaded the groceries it had started to crack. I was at the glass repair shop within 2 hours right when they opened to have the crack repaired before it could split further. I fear with a repair it is just a matter of time before this one cracks too. If so, that will be three new windshields in less than 18 months with less than 22,000 miles driven. Neither I or my insurance should have to pay for such a weak product that does not meet expectations and fails to meet even basic standards of resiliency and quality. The inconvenience of literally having to drop everything to get an immediate repair on any chip because you know it will not even last a few hours without spreading. I've never had to replace a windshield in my life on these very same roads. There is something wrong with this product or it's a way to earn more money on oem replacements since we have no other choice with the eyesight cameras. |
| Category | Visibility/wiper |
| Date | Mar 09, 2020 |
| State | TX |
| Description | Drove on the highway and noticed a crack formed on the windshield. This is the second time it happened. Last year the same thing happened on I-45, dealer tried to fix it and ended up making it worse so they offered a free replacement. |
| Category | Visibility/wiper |
| Date | Mar 06, 2020 |
| State | CA |
| Description | I drove to work in the morning and parked in the parking garage. Windshield was totally fine. When I walked back in the evening, I saw immediately there was a huge crack in the bottom half of the windshield with no other apparent damage. My car was stationary the entire time and it's clear there was no external event that caused the crack. |
| Category | Visibility/wiper |
| Date | Mar 04, 2020 |
| State | AL |
| Description | Windshield was struck by a rock in the black area at the top of the windshield. The ding is tiny with no spiderweb cracks radiating from it. A couple weeks later, a large crack started from the ding and wend down and across the windshield. |
| Category | Visibility/wiper |
| Date | Mar 04, 2020 |
| State | NY |
| Description | My windshield has developed a crack that is 18" long. It appeared out of nowhere . I have read online that many other subaru owners are having the same issue. The vehicle was stationary in the driveway when it happened. Dangerous situation for drivers. |
| Category | Visibility/wiper |
| Date | Mar 03, 2020 |
| State | WA |
| Description | On the morning of sunday, january 12, 2020, I went to get into my parked 2019 subaru forester and noticed a horizontal crack in the windshield. The crack is roughly 17 inches long on the driver's side. I drove the vehicle on the freeway the day before, but did not notice anything hit the windshield and the vehicle had been parked in the garage overnight. The crack appears to have come about without cause and inhibits the driver's ability to clearly see the road. |
| Category | Visibility/wiper |
| Date | Mar 03, 2020 |
| State | FL |
| Description | My 2019 subaru forester experienced a tiny rock chip on the lower passenger side of windshield from debris that was initially hardily noticeable until I reached highway speed and the windshield chip began to grow and crack to over 12" across the lower left portion of the windshield. |
| Category | Visibility/wiper |
| Date | Mar 01, 2020 |
| State | ME |
| Description | I went outside in the morning and my subaru had a huge crack across the windshield. I have no idea what happened to cause the crack. The car was parked in the driveway right up in front of the garage. The crack radiated out across the entire windshield and rendered the eye-sight unable to work. Insurance state farm claim number is 19-b151-3t0 |
| Category | Visibility/wiper |
| Date | Feb 29, 2020 |
| State | NJ |
| Description | Two crakcs on my 2019 subaru forester windshield. Don't remember how it happened just saw it all of a sudden, impair version and safety. Dealer recommended to replace the windshield and have the eye sight system readjusted. |
| Category | Electronic Stability Control, Service Brakes, Unknown Or Other |
| Date | Feb 27, 2020 |
| State | OH |
| Description | We have a 2019 subaru forester, problems have been with the eyesight slamming on the brakes for no reason, and turning on and off at random times. The major issue has been the slammed on brakes when the road ahead was clear, jarring me and passengers, my wife literally had whiplash and a headache from the extreme, unexpected braking. This has happened when a vehicle in from of us made a right turn, road ahead is clear, traveling the speed limit of 35 mph, sensors must be picking up the corner of the other vehicle as we approach, locking up the brakes, thinking it is still in front of us. Another incident, eyesight sensing an empty paper bag being blown across the highway, slamming on the brakes, this could have caused a rear end collision from a driver behind us if they were following to close, like is the norm in rush hour traffic. Another event, a dog ran across the freeway, eyesight never activated, I thought I had braked and cleared the dog, he kept running, no impact, found damage to front end upon inspection. Another issue unrelated to eyesight, the defroster blower motor does not respond to high setting when first turned to high to clear window fog, it takes 3 to 5 minutes before it ramps up to high speed. I have brought this to the attention of our salesperson and service department our subaru dealership, maybe be a calibration issue, program issue with the eyesight sensors, they refused to document anything I shared and told me their is absolutely nothing wrong with the system without even looking at it. There is no more love in our subaru, and no concern for safety at the dealership. I have spoken with other 2019 subaru forester owners experiencing the same eyesight issues. This has been happening since we leased the vehicle october 2018 to recently on 2/20/2020. I was informed to file this by the ohio attorney general while filing a complaint with them. |
| Category | Unknown Or Other |
| Date | Feb 27, 2020 |
| State | MD |
| Description | The front windshield seemed to spontaneously crack while the car was in motion on an interstate highway. The crack began in the lower middle part of the windshield and spread upward about ten inches. I advised my subaru dealer of the issued, and they referred me to safelite auto glass, where I replaced the windshield at my own expense. |
| Category | Visibility/wiper |
| Date | Feb 26, 2020 |
| State | MA |
| Description | My 2019 subaru forester developed multiple chips on windshield in just 7 months (4500 miles). Dealer told me that it was due to bad roads/salt on the road. But I am driving my other vehicle (toyota) on the same roads for past 5 years, and not a single chip/crack on it! The problem is definitely poor quality of windshield on 2019 subaru forester. |
| Category | Electrical System |
| Date | Feb 25, 2020 |
| State | CA |
| Description | Infortainment touch screen become unresponsive time to time, causing unnecessary distraction to operate radio, navigation. |
| Category | Vehicle Speed Control |
| Date | Feb 25, 2020 |
| State | WA |
| Description | Base model subaru forester 2019, driver experienced unintended acceleration when starting to drive following a green light in an interception. Driver had to use an evasive maneuver (veer to the left) to avoid hitting a vehicle in the front of it. The vehicle continued to accelerate without driver engaging the gas paddle. Vehicle continued to unintentionally accelerate, and driver had to use the break paddle to control the speed. The unintended acceleration lasted for about 20 seconds. After breaking to a zero speed at a red light the unintended acceleration returned for about two minutes especially following breaking. Unintended/sudden acceleration started after 5 minutes of driving at 7:15am, outside temp of 36f, hvac on, while driving a flat road. Total trip time: about 15 minutes. About six months prior to this unintended acceleration event, the same driver experienced the same situation with that same vehicle. The driver brought the vehicle to the dealership the same day and reported to subaru about the unintended acceleration. The service team at the dealership informed the vehicle owner that the problem could not be replicated and thus there is no problem with the vehicle. There should be a log entry in subaru database about this service visit. |
| Category | Visibility/wiper |
| Date | Feb 25, 2020 |
| State | CA |
| Description | When I bought the vehicle from st. Cloud subaru in minnesota, I was told that there was a chip in the windscreen. When I picked it up on 1/3/20, I visually confirmed that there was indeed a chip the size of penny in the windscreen. |
| Category | Visibility/wiper |
| Date | Feb 25, 2020 |
| State | CA |
| Description | Small divot in the lower left side corner of the front windshield expanded to 13 inch crack while the vehicle was stationary. |
| Category | Visibility/wiper |
| Date | Feb 25, 2020 |
| State | CA |
| Description | We had just purchased our new 2019 subaru forester in late march/early april 2019. In september 2019, we took a trip to spicer reservoir in california from the sf bay area in california. On our way back down the mountain, there were no cars in front of us. The weather was clear, and there was no wind. We we're descending down the mountain roads. Suddenly, the windshield made a loud pop sound, and crack started emerging from the windshield wiper area. There was no rock or impact that started the crack. Again, there were no cars in front of us that could have flung debris at us. We thought maybe it was caused by a pressure changed? We had no explanation for the crack. The crack continued to create a large, ~2 foot long, question mark-shaped crack into the center of the windshield. We inspected the crack and there is no impact mark at all, and it looks like the crack began below the bottom seal of the windshield. Replacement windshields were quoted in the thousands of dollars and we can't afford that. Reading other forum posts about this incident made it clear that this incident was not isolated to just our car. |
| Category | Visibility/wiper |
| Date | Feb 25, 2020 |
| State | WA |
| Description | My 2019 subaru forester experience a tiny chip on the windshield from debris that was initially hardily noticeable until the windshield chip began to grow and crack. |
| Category | Unknown Or Other |
| Date | Feb 24, 2020 |
| State | FL |
| Description | Windshield cracked |
| Category | Unknown Or Other |
| Date | Feb 24, 2020 |
| State | CO |
| Description | Was merging to highway at about 35 mph, when suddenly heard something hitting windshield. Saw tiny dot on windshield and the making of the line on it that it cracked. Vehicle had under 6000 miles. Believe that windshield is defective. Went to dealer to have it replaced. No compensation from subaru. |
| Category | Visibility/wiper |
| Date | Feb 24, 2020 |
| State | TX |
| Description | Sat feb 22 forester driven to gym and returned home at 2:20pm. Parked in assigned spot #32 in underground secured parking. There was not a crack, divot oror any other problem with the windshield. The forester remained locked and parked until mon feb 24, 2020 at 6:30am. It was then I noticed a crack near the center, bottom. It is shaped like a "7" and is about 10" long from end to end. There is no object, mark, dust or debris to indicate anything hit the windshield. See photos |
| Category | Visibility/wiper |
| Date | Feb 23, 2020 |
| State | OH |
| Description | Windshield developed a crack. Vehicle was parked and there was no impact to the windshield. |
| Category | Visibility/wiper |
| Date | Feb 23, 2020 |
| State | TN |
| Description | Windshield unexpectedly and without damage or contact in the middle of the windshield from the top middle to center of windshield and proceeded to crack horizontally to the passenger side of the vehicle. Vehicle was parked and crack initiated overnight. |
| Category | Visibility/wiper |
| Date | Feb 23, 2020 |
| State | IN |
| Description | Windshield cracked half way across |
| Category | Visibility/wiper |
| Date | Feb 23, 2020 |
| State | FL |
| Description | I was driving last summer in new jersey on a two-way road. I heard a slight crack sound. The windshield began to form a crack from the lower-left corner of my windshield and slowly spread toward the center. There were no cars near me so I knew another car could not have kicked up a stone. I parked and left the car for around one hour. When I returned, the crack had spread further across the windshield. |
| Category | Visibility/wiper |
| Date | Feb 23, 2020 |
| State | CA |
| Description | I purchased my 2019 subaru forester on 02/04/2019. Since that time, this is the second time I'm having to replace the windshield for what seems to be no apparent reason; meaning I didn't hear rocks striking the my windshield as is typical. I've owned approximately 8 vehicles prior to this and I don't recall having to replace a windshield more than one time. On both occasions, I've gone out to my vehicle to discover the cracks, not knowing how it happened. I purchased additional appearence & windshield protection for the interior of the car, ( carpets, interior fabric and the leather seats) not intending the windshield would be the thing to require the most repairs so far. At the rate of so far, two repairs per year, I'll have to tap into my auto insurance policy to complete the windshield repairs which defeats the purpose for purchasing the extra protection from subaru. The first repair was done two months after purchase on 04/23/19. The second repair is pending, I have an appointment for second windshield replacement on tuesday, 02/25/20. |
| Category | Visibility/wiper |
| Date | Feb 23, 2020 |
| State | MO |
| Description | Front windshield on our 2019 subaru forester limited cracked in 2 separate events within one month of ownership. The first event (front windshield crack) occurred on the initial drive home from the dealership. The vehicle was in motion on the highway (normal driving conditions) when the crack occurred spontaneously for no apparent reason. The crack began from the passenger's side edge of the windshield and stretched toward the center of the windshield. Photo attached. The second event (front windshield crack) occurred approximately 3 weeks later before the windshield was repaired. The vehicle was in motion on the highway (normal driving conditions) when the crack occurred spontaneously for no apparent reason. The crack began from the top of the windshield (middle) and stretched toward the center of the windshield. Photo attached. After the second event the front windshield was replaced. Invoice receipt attached. In my opinion, the front windshield grass on this vehicle was defective and the windshield's on this particular make/model should be further researched. Something is clearly wrong and I'm sure others are experiencing similar issues. |
| Category | Service Brakes, Structure:body, Vehicle Speed Control |
| Date | Feb 22, 2020 |
| State | NY |
| Description | I was parking at a busy ski center, car in drive as I was slowly pulling into an open space, car in first row of vehicles facing a small road. The road connects the parking lot with the ski shop . 5 mph would be normal speed on this road, where pedestrian skiers walk from the lot to the ski shop. Before I could stop to turn off the car, the engine started revving crazily, the car lurched forward and accelerated on its own. Brakes would not respond. I was able to steer onto the road, car accelerating faster and faster, no brakes, no control. There was a small car driving slowly some distance ahead, and I was gaining on it fast, a split second away from crushing it, so I deliberately swerved into a snowbank, hit some trees, and that finally stopped my car. I was unhurt. Extensive front end damage and passenger door damage front and back, and roof rack damage. Police came to the scene, car was towed by flatbed back to the dealer. Insurance paid for the repairs. Manufacturer will examine the vehicle thoroughly, will remove the "black box" to find what was the cause of unintended acceleration and loss of brakes. This examination may take 4-6 weeks. So fortunate that no one was injured or killed. I cannot estimate what speed the car reached on its own. |
| Category | Visibility/wiper |
| Date | Feb 22, 2020 |
| State | CA |
| Description | Front windshield pitted before we had 500 miles on it |
| Category | Visibility/wiper |
| Date | Feb 22, 2020 |
| State | OR |
| Description | The windshield had a long crack that ran from the center of the windshield to the driver's side. There was no reason for the crack. |
| Category | Visibility/wiper |
| Date | Feb 22, 2020 |
| State | AR |
| Description | Windshield cracked near the rear-view mirror that about as long as 2 dollar bills. Had to pay Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Wheels |
| Date | Feb 22, 2020 |
| State | NH |
| Description | Tpms tire pressures do not appear on instrument panel. The pressures are in the computer, but never appear on the screen. The driver does not know whether tpms indicates a fuel economy issue, or an emergency. The "low tire pressure" display shows a large box on the display. That should have a number at each corner indicating the tire pressure, in green for ok, yellow for slightly low, and red for emergency. This would help the driver evaluate a tire problem and decide how to deal with it safely. Tpms has lit up when I'm in the left lane in heavy traffic. Do I have to get to the shoulder asap, or can I fill the tires when I get home? With the current system, I don't know. This could be fixed with a software update, no hardware changes needed. |
| Category | Engine |
| Date | Feb 21, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2019 subaru forester. The contact received notification of nhtsa campaign number: 19v856000 (engine and engine cooling) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer lithia subaru of fresno 5200 n blackstone ave, fresno, ca 93710 (559) 540-7189 was contacted it was confirmed that the remedy part was not available. The manufacturer was not contacted and made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Visibility/wiper |
| Date | Feb 20, 2020 |
| State | CO |
| Description | My vehicle was sitting in the garage and my wife had just returned from work. After putting the car in park, she heard what she thought was a low screech. When she looked up, a line was forming in the windshield from the steering wheel to about 10 inches across towards the passenger side. We have had 4 more instances where we have gotten into the car and another crack in the windshield is there. We currently have 5 lines of cracks in the windshield from no contact. |
| Category | Seat Belts |
| Date | Feb 19, 2020 |
| State | MN |
| Description | Both rear seat belts will not retract on there own, do not believe that they meet the 49 cfr 571. 209 standard for retraction force and are much weaker then loaner subaru outback. |
| Category | Visibility/wiper |
| Date | Feb 16, 2020 |
| State | CA |
| Description | The windshield cracked for no reason. There was no collision and there are no marks of any rocks hitting the windshield. Seems to be a manufacturing defect. |
| Category | Visibility/wiper |
| Date | Feb 14, 2020 |
| State | MN |
| Description | The windshield on my vehicle cracked overnight while sitting parked in my garage. The crack begins exactly at the top dead center of the windshield and extends straight downward and is approximately 16" long at this point. There are no rock chips or damage that clearly lead tho this fracture. The vehicle is only 1 year old with just over 10k miles on it. I notified my local dealer and they stated that this would not be covered under warranty. I have also contacted subaru of america regarding the issue and am awaiting a response. |
| Category | Visibility/wiper |
| Date | Feb 14, 2020 |
| State | MI |
| Description | One month after purchasing a brand new forester off of the car lot, out of no where while driving the vehicle on an empty highway, a 4 inch hairline crack appeared on the driver's side of the windshield. The crack originated from the outer edge of the glass. When contacting my dealership I was informed that the Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Fuel/propulsion System |
| Date | Feb 12, 2020 |
| State | CA |
| Description | I leased this car late march 2019 and from day one I smelled a gasoline like odor when turning on the car for the first 5 to 10 min. I've had bmw forn10 years and subaru is new to me. I thought the smell was normal because it's a 4wd. At my last vehicle service at subaru I mentioned the smell to them. They ultimately discovered that the car has a faulty exhaust. They said the smell came from a plastic bag that they found inside the hood of the car. However, my brother in law had opened the hood 2 weeks prior to check the oil level of car bc of a sound it was making and there was no plastic bag at that time. I am going to have the exhaust replaced this saturday but I wanted to report this just in case there are more cars that have the same problems. |
| Category | Electrical System |
| Date | Feb 11, 2020 |
| State | MN |
| Description | Frequently the rear tail gate will not open. Sometimes I can continue to depress the button and it will release and then I can manually lift it. Then I press the close button and it will close. |
| Category | Air Bags, Electronic Stability Control, Service Brakes |
| Date | Feb 10, 2020 |
| State | RI |
| Description | Traveling from ri to western ny. Departed ri in am with moderate rainfall when "eyesight disabled" indicator flashed several times over the course of half hour. When rain subsided, indicator disappeared. Several hours later, was driving 65-70mph on straight section of major interstate with good visibility, approaching a highway overpass when "obstacle detected" warning appeared despite no obstacle in road, and shortly thereafter car went into a slow spin (felt as if floating) towards left, striking a guardrail underneath the overpass head-on and continuing to spin 360 degrees at which point I was able to recover control of the car. It felt as if brakes had engaged (? Crash imminent braking system) although I did not have foot on brake pedal and I did not attempt to brake while in the spin as I feared rolling the vehicle. Despite extensive front end damage, airbags did not deploy. Had to leave the vehicle in albany, ny and currently awaiting evaluation by insurance adjuster. Of note, 5 months earlier the windshield had cracked when hit with small rock and was replaced at subaru dealership where the vehicle was purchased. |
| Category | Engine, Unknown Or Other |
| Date | Feb 10, 2020 |
| State | TX |
| Description | Tl* the contact owns a 2019 subaru forester. The vehicle was taken to peltier subaru 3200 s sw loop 323, tyler, tx 75701, (903)705-4300 for routine maintenance where the contact was informed about nhtsa campaign number 19v856000 (engine and engine cooling). The remedy parts were not available. While driving 5 mph the vehicle stalled without warning. There was an abnormal burning odor detected. The vehicle was towed to peltier subaru 3200 s sw loop 323, tyler, tx 75701 (903) 705-4300 where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted and further assistance was provided. The failure mileage was 24,259. Parts distribution disconnect. *dt*jb |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Feb 10, 2020 |
| State | TX |
| Description | Bought a brand new 2019 forester in sept 2019. Its windshield cracked twice from a minor rock impact during highway driving at about 65 mph. In my previous 25 year of owning and driving other cars I have never had a windshield crack and having windshield crack twice in such short period (5 months of ownership) cannot be a coincidence, there has to be a flaw with subaru's windshield design or quality. Judging from the results of a google search, other owners have reported the same thing |
| Category | Visibility/wiper |
| Date | Feb 10, 2020 |
| State | PA |
| Description | I went to my stationary vehicle in a. M. And noticed the windshield had a long crack with no apparent reason. No nicks or other damage noted that could cause this to happen. I didn't even make the first payment on the vehicle before this occurred. After calling numerous aftermarket windshield companies the only windshield you can get is the oem if you want the eyesight cameras to work and you must have the eyesight camera recalibrate by the dealership. After reading all these windshield complaints I wonder how many similar windshield issues have occurred that have not been reported on nhtsa? Just google 2019 subaru forester defective windshield. This issue is to wide spread. |
| Category | Visibility/wiper |
| Date | Feb 10, 2020 |
| State | PA |
| Description | I've owned my car for just over a year and my 3rd windshield has just cracked. My first windshield cracked when a small rock hit the top corner of the driver side window and within 5 minutes it spread to the center of the windshield. It had to be replaced and recalibrated, which I had to pay a 0 deductible. My second windshield experienced a cracked a few months after being replaced and nothing hit it that I'm aware of. The crack started at the bottom center of the windshield, just under the windshield wipers and by the middle of the day it spread to the center of the windshield. It too had to be replaced and recalibrated for another 0. Safelight assured me that this 2nd windshield would be stronger than the first. Today, when I got in my car after work, I found another crack in the bottom center of the windshield and it wasn't there this morning and nothing hit it. It's about 6' in length and will probably spread tonight. Then to top that off, on my drive home, driving 35 mph, a small rock was kicked up from the car in front of me and has now put a crack in the center of the passenger side of the windshield. I've never in my life experienced such a poorly constructed windshield that cracks so easily. I'm fed up with this |
| Category | Electrical System, Structure:body, Unknown Or Other |
| Date | Feb 09, 2020 |
| State | MD |
| Description | The vehicle was stationary. I pressed the power rear gate open button on the driver side dash, but the rear gate didn't open, and the car just beeped three times. The beeps would happen every time I tried to press the gate button on the car or on the faub. I opened the access panel and manually opened the door, extending the door to full height. When I pressed the buttons on the car, the power gate would go down but would slam shut and the car would issue a long beep. When I pressed the button either on the car or the faub to reopen the rear gate, it wouldn't budge and the three beeps happened again. I then pressed the buttons on the car and held them passed the three beeps until the gate unlocked and I was able to lift it open. The gate closed again when I pressed the lock/gate close buttons, slamming shut as before with the long beep. No matter what I tried, I couldn't get the gate to open on its own ( with power). When I turned the car on, there was no indication that the rear gate was open, but when I put the car in drive and started to drive, the car continuously beeped until I stopped driving and put it in park. I turned it off and let it sit overnight. The next day, I tried to open the hatch as mentioned above and it still did not open, though I could manually open it if I held the buttons down beyond the three beeps. When I tried to turn the car on, though, it would not start. After I tried to start the car with the push button start, all the icons began flashing and clicking on the dash and control panels and the eyesight function was off and the car said to check vehicle function, all while flashing and clicking. When I pressed he button start again it all stopped. The parking pedal seemed very stiff and was difficult to press at all. The car would not start through starlink either, so now it sits in my parking lot until I tow it to a dealer tomorrow. |
| Category | Visibility/wiper |
| Date | Feb 09, 2020 |
| State | CA |
| Description | I bought a 2019 forrester subaru and experienced a crack on the front windshield for no apparent reason. I noticed the crack as I was driving it home the day I bought it. I have read that many other 2019 subaru forester owners experienced cracks on their windshields for no apparent reason. Subaru forester uses special glass to ensure the cameras inside the vehicle work so perhaps the glass is defective. Subaru has had issues with their windshield in the past with older models. |
| Category | Visibility/wiper |
| Date | Feb 09, 2020 |
| State | NY |
| Description | Parked my vehicle in my driveway with no overhead cover after I returned home from work at approximately 1430 hours on 2/7/20. The ambient temperature at this time was approximately 25 degrees fahrenheit. The vehicles windshield did not have a crack at this time. Nothing hit my windshield on my way home from work. I started my vehicle with my remote start leaving my residence at approximately 1800 hours on the same date. As I sat in the operators seat of my vehicle approximately 1 minute after I initiated the remote start, I observed a large crack in my windshield. The crack starts below my windshield wiper under the plastic piece where the edge of the windshield glass is covered. Upon closer inspection from outside of the vehicle I discovered zero evidence to support an object had struck my vehicles windshield. The crack appears to have spontaneously occurred. I performed some research online and discovered spontaneous windshield cracks on my particular vehicle is a known issue due to subpar defective glass and that cracks are caused by the heat from the windshield wiper heater used in combination with the windshield defroster. Which is the exact circumstance my windshield cracked in. Research also advised that this a known issue that has not been addressed by subaru nor do they cover repair/replacement costs. Windshield repair/replacement is very expensive because of the special oem subaru glass that is required in order for the subaru eyesight sensors to function properly which my vehicle is equipped with. Subaru also refuses to cover the costly recalibration of the subaru eyesight sensors which is required when the windshield is replaced. Recalibration alone costs approximately 00-00 usd in addition to the cost of the windshield and windshield installation. I should not have to pay thousands of dollars for a manufacturing defect that subaru appears to ignore |
| Category | Vehicle Speed Control |
| Date | Feb 07, 2020 |
| State | OR |
| Description | The car occasionally acts like it going to stall , primarily when turning left at traffic signals. The accelerator has to be pushed hard to overcome the approximately 1- 1. 5 second delay before the car starts to accelerate. This has caused near collisions on several occasions. The engine stop button was activated to prevent engine stopping at car idle. |
| Category | Visibility/wiper |
| Date | Feb 07, 2020 |
| State | NY |
| Description | Bought the car on feb-2019. Parked the vehicle on the street 12/27/2019 night, next day morning the vehicle windowshield get 8 inches crack. Check around the vehicle, did not find anything on the vehicle & no scratch on the car body. Fixed it same day, 4 weeks later, the crack get another 7 inches longer. Complained it to the dealer & get told: I am not the only one had the issue, it is not covered by warranty, insurence should cover it. |
| Category | Power Train, Vehicle Speed Control |
| Date | Feb 04, 2020 |
| State | CA |
| Description | Often, but not always, mostly when turning left from a stop as at a traffic light the car will hesitate and lose power and speed. Then I try to accelerate and the car surges forward too fast. I feel that I am going to stall in the intersection. |
| Category | Visibility/wiper |
| Date | Feb 03, 2020 |
| State | MO |
| Description | Windshield suddenly cracked. No visible area that would indicate it was the result of a rock and the crack forming from the initial impact. Uncertain of cause. Crack is roughly 14-16 inches from the top of the passenger side down to just under the rear-view mirror in a hook like fashion. Crack was initially discovered on a stationary vehicle, parked in a restaurant parking lot. The crack was not observed prior to getting into the vehicle. |
| Category | Visibility/wiper |
| Date | Feb 03, 2020 |
| State | CA |
| Description | I took my forester 2019 up to big bear mountain. My vehicle was parked outside of the cabin. In the morning due to cold weather the windshield had ice and snow, when I turned on the heater in defrost mode a big cracked appeared on the windshield. |
| Category | Electronic Stability Control |
| Date | Feb 01, 2020 |
| State | MN |
| Description | While driving and vehicle in motion, intermittently the following indicator/warning lights come on, stay on, go off, and come back on again without any pattern: the bsd/rcta warning, the auto start stop, hill descent control, accident avoidance/braking, lane assist, and eyesight. One or more warning/indicator light comes on and then sometimes goes off every time I drive. Started on january 18th-still happening feb 1, 2020.. Happens regardless of road condition (dry, wet), temperature (very cold, warm (40 degrees), or speed (25 mph to 60 mph). This has happened on highway, city, rural roads. The driver touches nothing and does nothing to begin/end these. Sometimes the lights stay on and then when trip is ended, vehicle turned off and restarted, the lights remain on. Sometimes next time the vehicle is started, the lights are off. The lane assist indicator and auto braking in particular, are of concern. The lane assist comes on (on its own) and is white'then, while driving, it turns green and tries to steer the car off to the right 'the driver has to hold on tight and fight the steering wheel and car. This seems very unsafe. The driver has tried turning off these lights/functions when they just pop up'while driving'but if in heavy traffic, cannot allow for these distractions. If clear/no traffic, driver attempts shutting off these features by pressing the buttons with these icons 'on the center rear view mirror panel or on the lower left panel below dashboard. Sometimes this works, sometimes doesn't and they remain on. The unexpected nature of warning lights going on and off and difficulty controlling the steering wheel are really causing concern. It is like the car is possessed. This is a new vehicle (5 months). Dealer contacted for service but told had to wait 3 weeks for appointment. Trying not to get in an accident until then... |
| Category | Visibility/wiper |
| Date | Feb 01, 2020 |
| State | NY |
| Description | On october 15, 2019 my husband, I and our grandson were driving on a town street and the rear passenger window glass on the right side broke and shattered and glass flew all over the car. There was a landscaper on a lawn facing away from the road but no rock or anything came at the window. On december 11, 2019 a truck drove by our car parked in front of our house on a side street and this time the rear passenger window on the left side broke and the glass shattered all over the car. Both of these incidents seemed to happen from the force of the air/wind pressure. We believe that there is a defect in these windows as they should not shatter out of nowhere like this. We contacted donaldsons subaru in sayville, ny and were told the repairs are not covered under the warranty. We explained that nothing caused these windows to shatter, so we should not be held responsible. We also called the subaru corporate office and were told it is 'environmental' so they are not responsible. We have noticed online that many other people with subaru vehicles also complained of this same thing happening. This is dangerous especially as we drive with our grandson in the back seat. We believe that this is a safety issue that subaru should address and be held responsible for. We had the first window repaired on january 20, 2019 at the cost to us of 0 dollars. On february 4, 2019 we are having the second window repaired at the same cost. Even if nothing can be done at this point in regard to this we want it on record in case it happens again or if it happens to others and a pattern is noted. |
| Category | Visibility/wiper |
| Date | Jan 26, 2020 |
| State | CO |
| Description | First windshield replacement occurred 3 months after purchase due to a small rock chip, now 8"-long crack has spontaneously appeared with no known cause 9 months later. |
| Category | Visibility/wiper |
| Date | Jan 26, 2020 |
| State | CA |
| Description | The windshield developed a foot-long, snaking crack on the passenger side bottom spontaneously one night while parked in a covered carport. No inclement weather that night, and nothing else that could have caused the damage. |
| Category | Visibility/wiper |
| Date | Jan 25, 2020 |
| State | PA |
| Description | I was parked on a public street for 15' and found 6 inch crack in my windshield. I was not parked under any trees and the weather was clear. The crack started under the driver side windshield wiper. |
| Category | Structure:body |
| Date | Jan 21, 2020 |
| State | FL |
| Description | The rear door on the forrester sport does not open. It first happened after going through a car wash, the door does not open even if the car is unlocked. Neither by fob or door button. I have been unable to recreate problem however it happened again after a light rain. Door would not open. There have been similar claims online for the same year and model. Only fix I have is holding the door button until it switches from automatic to manual and it seems to reset it. However this only worked once out of the 2 times it has happened in the last month. |
| Category | Visibility/wiper |
| Date | Jan 17, 2020 |
| State | PA |
| Description | Got in my car, and noticed a giant crack going up from bottom of driver's side windshield to middle. Once looking there is a small chip at base of windshield |
| Category | Visibility/wiper |
| Date | Jan 16, 2020 |
| State | NC |
| Description | Windshield cracked during day while sitting in parking lot at my office. No h/o injury or rock hitting windshield. |
| Category | Steering |
| Date | Jan 14, 2020 |
| State | WI |
| Description | When parking the vehicle the steering wheel locking mechanism engages in a way that after leaving and coming back to vehicle is impossible to release to start the car back up again. My wife has been stranded several times where I had to come and assist in releasing the steering wheel by adding the force and weight of my body to pull the steering wheel to one side or the other to release it and be able to start the car up. The dealer(800 455 0701) promised to contact subaru and get a response on how to deal with the issue. No response. The dealer service manager noted that they have hundreds of calls per year on this issue. The potential of getting stuck in a unsafe area ( emergency need to travel, stuck on the highway, snow storm requires temporary stop, late evening parking area, remote county park or state park or federal park) are all possible and could be dangerous. This is an obvious defect that needs to be corrected. |
| Category | Unknown Or Other |
| Date | Jan 10, 2020 |
| State | CO |
| Description | Defective windshield crack begins at the top of windshield and declines to middle of windshield. There is no apparent object impact causing the windshield to crack. |
| Category | Electronic Stability Control, Exterior Lighting, Visibility/wiper |
| Date | Jan 08, 2020 |
| State | TX |
| Description | 1. While the car is in motion (and under normal driving conditions) on highways, my front windshield has cracked 4x since taking delivery of new vehicle at the end of july 2019. Once the front windshield cracks, it continues to spread. During the process of paying for the vehicle, I was encouraged at every step to purchasing additional windshield coverage to cover the cost of replacing the front windshield in case it needed to be replaced due to the eyesight camera system. The windshield has cracked on the interstate, a state tollway, and a highway. 2. The blue temperature light turns on for five minutes or more when starting the vehicle. I have brought this to the attention of the dealership and they dismiss me saying that this is a normal condition of the car (which was not mentioned during the sales process) and to just wait until the blue temperature light goes out before driving the car. When taking the car back to the dealership for the replacement of the front windshield for 4th time, they finally listened to me and added checking the coolant to the list but it has been a fight to have this looked at. 3. While the car was in motion and with no other cars in front of me, to the side or behind me, the car pre-collision system activated and braked the car on its own. There was no pre-warning that the car was going to brake. 4. The car auto light on and off function does not fully turn on the car lights at night. 5. While the car is in motion and backing out of a parking space, I hear a big ka-thunk sound from the front left of the car. It doesn't matter which way the steering is being turned. Ordered the car in june 2019, was told that the car wouldn't be ready until mid-aug. Due to the factory shutting down for a two week holiday in japan, received notice from the dealership that the car had been delivered much earlier than expected in july. |
| Category | Visibility/wiper |
| Date | Jan 08, 2020 |
| State | ME |
| Description | One morning I went out to start my car and noticed to large parallel cracks vertical cracks about a foot apart in the windshield on the driver's side. One crack run starts at the top of the windshield and runs about 12 inches. The other crack starts at the bottom and runs about 18 inches. The cracks can be felt to the touch from the outside of the windshield. To the best of my knowledge, there have been no incidents while driving the car that would lead to the cracks spontaneously appearing. Shortly after finding the cracks in the windshield, small horizontal cracks began developing in the passenger side front window. My subaru dealership acknowledged that odd behavior and appearance of the cracks and was not sure what could cause such behavior, but would not claim that there was a manufacturer's defect. A quick google search revealed that many other subaru forester owners have experienced similar cracking in the windshield. |
| Category | Unknown Or Other |
| Date | Jan 05, 2020 |
| State | NJ |
| Description | My windshield randomly cracked. One morning I woke up and went out to my car and it had a large crack after being parked outside of my apartment all night. |
| Category | Visibility/wiper |
| Date | Jan 05, 2020 |
| State | IL |
| Description | A small chip in the windshield towards the center. This has probably not happened during driving and the chip was confirmed during the firsts ervice. |
| Category | Unknown Or Other |
| Date | Jan 03, 2020 |
| State | NC |
| Description | As I was driving in the right hand lane on the florida turnpike at 75 mph, my driver side rear door window spontaneously shattered. The entire window disintegrated with most of the glass flying into the car. Temperature was only about 75 degrees. Nothing impacted the window - it just exploded. |
| Category | Visibility/wiper |
| Date | Dec 29, 2019 |
| State | TX |
| Description | Was driving on a us hwy when all if a sudden I heard a loud snap. I was passing a semi at the time so thought the sound might have come from the semi throwing rocks. At that time there was no evidence of a chip or crack on the windshield. The next morning the windshield was cracked from the far right side across the driver's line if view. |
| Category | Visibility/wiper |
| Date | Dec 26, 2019 |
| State | VA |
| Description | On 10/23/19, I noticed a crack in the windshield of my 2019 subaru forester. I had not seen or heard anything hit the windshield prior to seeing the crack. I took the subaru forester to the dealership from where I bought it and was informed that windshield replacement was not covered by my warranty. I then paid safelite 2. 10 on 10/25/19 to replace the windshield. |
| Category | Visibility/wiper |
| Date | Dec 26, 2019 |
| State | OH |
| Description | Cracked windshield that I had a fix done but crack seems to be getting worse. |
| Category | Visibility/wiper |
| Date | Dec 24, 2019 |
| State | NJ |
| Description | Noticed a half inch crack on far passenger side of windshield. No idea how it happened. No memory of a stone hitting the car. Repaired at safelite. Told likely will need replacement due to location of crack (close to frame) told to monitor. Since then multiple chips/nicks to windshield. Again, no rocks/stones. Just tiny nicks in glass that are sometimes visible and sometimes not. Concerned over longevity over windshield. 11 year old car windshield in better shape. |
| Category | Visibility/wiper |
| Date | Dec 24, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2019 subaru forester. While driving 40 mph, the contact heard a loud cracking sound coming from the driver's side window. The contact pulled over and felt some rough spots that were cracks on the glass. The contact called kearny mesa subaru (4797 convoy st, san diego, ca 92111, (858) 278-7100) and was informed to call her insurance company because they could not assist. The contact scheduled an appointment with a window repair company. The cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 2,731. |
| Category | Visibility/wiper |
| Date | Dec 24, 2019 |
| State | CA |
| Description | Defected windshield, windshield cracked. Was driving on the freeway attached photos are the same today as the day it happen. |
| Category | Visibility/wiper |
| Date | Dec 24, 2019 |
| State | AL |
| Description | Very small rock hit windshield while on highway, causing tiny chip near the driver's a pillar. Within 24 hours the window had cracked across the length of the windshield, necessitating replacement. I have a photo. I believe the resulting destruction of the entire windshield due to a very small chip is preposterous and should not have occurred. |
| Category | Electrical System |
| Date | Dec 23, 2019 |
| State | FL |
| Description | The homelink garage door opener does not function when the ignition is off. This could be a dangerous situation for a woman, driving into her garage, shutting off the engine, then getting out of the car to walk to the front of the garage where the wall button is located. The driver, knowing that the opener is inoperative without the ignition on, can hit the homelink button while the car is still on. However, what if the driver is distracted before shutting the car off by some other factor, like the phone ringing or a fire truck going by? The driver neglects to turn off the engine and goes into the house, with possible disastrous results. With every other car (and other subaru models as well) the garage door opener is always powered, and you pull into the garage, shut off the engine, then close the garage door. The forester has it ass-backwards. |
| Category | Visibility/wiper |
| Date | Dec 23, 2019 |
| State | NM |
| Description | Over 8,200 miles of driving my 2019 forester, my windshield has experienced three stone chips, one requiring the complete replacement of my windshield. One chip (and one day later, a cracked windshield) was while sitting stationary on a highway; a second while driving 35 mph on a local city road; and the third while driving about 55 mph on a highway. Compare this to one stone chip while in motion, on my 2009 forester, covering over 80,000 miles and ten years of driving. |
| Category | Visibility/wiper |
| Date | Dec 23, 2019 |
| State | WA |
| Description | The windshield spontaneously chipped when driving at the speed limit (35mph). |
| Category | Visibility/wiper |
| Date | Dec 23, 2019 |
| State | MD |
| Description | While driving a small stone flew up hit the windshield & it cracked not a chip a crack. |
| Category | Electrical System |
| Date | Dec 20, 2019 |
| State | MD |
| Description | Automatic rear lift gate will not open (with either key fob or inside auto release). Beeps three times and still will not release. (this started on 12/15/19). Also, locks appear to have an electrical short (I. E. Sometimes they work, sometimes they won't). At times, touching the door handle will not open/lock the doors and unlock must be pressed on fob instead. This has been occurring for past 5-6 months. Vehicle is stationary for all issues. |
| Category | Visibility/wiper |
| Date | Dec 20, 2019 |
| State | NY |
| Description | While driving for the past 8 months I have had 2 chips in my windshield from small unknown objects striking the front windshield. Both incidents happened while driving straight and under 45 mph. First incident happened while on the off ramp of an interstate causing a small chip. Second incident happened while on a state route and in the passing lane. Small unknown object struck windshield causing quarter inch chip. |
| Category | Visibility/wiper |
| Date | Dec 19, 2019 |
| State | MI |
| Description | My wife and I were returning to our parked vehicle and and there was an approximate 18 inch crack appearing on the lower drivers side portion of the windshield. No crack or any sign of damage was visible before that. The vehicle had been stationary in a parking lot. |
| Category | Visibility/wiper |
| Date | Dec 18, 2019 |
| State | TX |
| Description | Windshield was hit by a small rock while driving. From a chip on the windshield the crack is now about 1/3 -1/2 of the entire length of the windshield, as it continues to expand. Crack grew about 2in while sitting inside my garge overnight. Crack continues to expand while car is stationary. |
| Category | Unknown Or Other |
| Date | Dec 17, 2019 |
| State | DE |
| Description | I purchased my 2019 forester new. After 3,500 miles the windshield cracked. I was driving on the interstate and noticed the crack in the middle of the windshield and quickly spreading across the windshield. Although the vehicle was in motion, I didn't hear anything actually hit the windshield. I had it replaced with another subaru manufactured windshield just after having the car for 3 months. Last week, a small pebble hit the windshield while I was driving on the entrance ramp to i95. The crack spread quickly across the windshield and I now need to replace a second windshield, which is only 4 months old. While insurance has paid for most of the replacement, my deductible was 0 for each windshield. Any savings realized for purchasing a fuel efficient vehicle has been erased with these unnecessary repairs. |
| Category | Seats |
| Date | Dec 16, 2019 |
| State | NY |
| Description | Front passenger seat shakes on uneven surfaces, whereby appearing unstable and inappropriately secured to foundation of vehicle. |
| Category | Visibility/wiper |
| Date | Dec 16, 2019 |
| State | VA |
| Description | Stopped to get gas and while washing window noticed a 12 inch crack on windshield starting from rearview mirror down. Unsure what has caused this crack as we have only owned our 2019 forester for about 6 months. |
| Category | Visibility/wiper |
| Date | Dec 14, 2019 |
| State | PA |
| Description | In under 8 weeks my windshield has had 3 chips and finally it has cracked to the point where I have to have it replaced. After the 2nd chip I realized this was not bad luck but faulty product. I contacted my dealer & the subaru factory with no help. The first 3 chips happened when I was driving the 4th just warming up the car. I understand pebbles hit your windshield when driving but the 4th time it happened the car was stationary |
| Category | Visibility/wiper |
| Date | Dec 13, 2019 |
| State | AZ |
| Description | A small pebble hit my windshield on the freeway on the bottom driver side of the windshield, this not only cause a chip, but also a crack over 12 inches long. I have never had a windshield with such a large crack from such a small chip. I suspect the glass is defective. |
| Category | Visibility/wiper |
| Date | Dec 13, 2019 |
| State | PA |
| Description | 2019 forester purchased 4/19, windshield cracked spontaneously on 12/13/19 |
| Category | Visibility/wiper |
| Date | Dec 11, 2019 |
| State | CA |
| Description | Just as others said, I was driving on a local street without any big rig / truck in sight and all of a sudden windshield got a spot crack, about penny size. Car is 2019 subaru forester limited. |
| Category | Visibility/wiper |
| Date | Dec 11, 2019 |
| State | MO |
| Description | Windshield cracked while driving. Small rock hit the windshield and left a small crack that spread quickly. Replaced windshield at safelite. Now eyesight system turns off for no apparent reason. |
| Category | Engine, Unknown Or Other |
| Date | Dec 10, 2019 |
| State | MO |
| Description | 1. When start the vehicle cold or warm, the engine is loud and high rpm for 60 seconds. Vehicle shakes 2. After 60 seconds, the rattle/knocking noise from the engine kicks in and stays on. The noise occurs 90% of the number of times starting the vehicle. 3. Huge amount of white smoke from tailpipe when startup the engine. Smoke gradually reduce 4. Rear tail gate does not open when using button on remote, button on the vehicle and button right on the tailgate. |
| Category | Unknown Or Other |
| Date | Dec 10, 2019 |
| State | PA |
| Description | Weather display won't show city where I live ( philadelphia) but will only show princeton / trenton nj. No matter where I drive( delaware) for example it still shows princeton/trenton weather. Took back to dealer numerous times. They wiped out all settings ect. More then once. Said it was a sirius xm problem. They |
| Category | Visibility/wiper |
| Date | Dec 10, 2019 |
| State | PA |
| Description | Returned to vehicle from grocery store,parked far away from other vehicles. Temp was 60 + degrees outside. Returned to car 1 + hrs. Later temp dropped to 30 + degrees to 35. Windshield had cracked from left plier mid height to center of windshield rear view mirror height. No other explanation for the crack. |
| Category | Air Bags, Electrical System, Lane Departure |
| Date | Dec 09, 2019 |
| State | NH |
| Description | Tl* the contact owned a 2019 subaru forester. The contact stated that all the automatic safety features failed on the vehicle. While driving between 50-55 mph and changing lanes, the lane departure warning failed. As a result, the contact rear ended another vehicle. The air bags failed to deploy. The contact sustained a fractured sternum that required medical attention. The contact was able to exit the vehicle before it caught fire and burned to the ground. The fire department extinguished the fire. A police report was filed. The vehicle was towed to a tow yard and deemed destroyed. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 14,000. The vin was unknown. |
| Category | Visibility/wiper |
| Date | Dec 07, 2019 |
| State | CA |
| Description | Well, it looks like I got the same issues as many others with my forester: driving on a local road, got small rock hit right corner of my windshield. Nothing happened then, no crack, jus tiny spot from the rock. Parked car overnight into the garage and discovered huge crack in the morning, all way from the passenger side to the middle of the glass. I had many other rocks, big and not hit me but I did not have anything like that. For 20 years of driving my windshield was replaced once, just because of chip location (unrepaired zone). This is ridiculous! Subaru, take an action on this. |
| Category | Unknown Or Other |
| Date | Dec 05, 2019 |
| State | MA |
| Description | I parked my 2019 subaru touring trim car in my cousin's driveway on friday, nov 29, 2019. There was no damage to the windshield. I visited with him over lunch. I came back out to the car at about 3:00pm and on sitting in my driver's seat and looking out I immediately noticed a large crack in the windshield, starting from the glass edge under the trim, going up about 7 inches and then turning and going over about 7 more inches. I took it to the dealer on monday, december 2nd. They inspected the damage and said they had determined it wasn't something covered by warranty. Windshields, properly manufactured and properly installed, don't just crack! Integrity of the windshield is part of the crash protection for the vehicle so this is a safety hazard. Disgusted, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).? *pm |
| Category | Visibility/wiper |
| Date | Dec 05, 2019 |
| State | IL |
| Description | Was driving and heard a crack. No stone or object hit the windshield. Didn't see anything. Put the car in the garage. Came out an hour later and there was a 15" crack on the passenger side windshield |
| Category | Electrical System, Engine, Steering |
| Date | Dec 04, 2019 |
| State | CT |
| Description | Traveling on highway, approximately 60 mph, tapped brakes and anti locks activated, immediately afterwards entire dashboard lit up with every warning light possible on the vehicle. I took the first exit, traveling approximately a quarter of a mile from start of incident, into a parking lot, directly off the highway, when the car shut down. Tried multiple times to restart the car- it would catch and then shut off. Ended up getting it towed to my home dealer. The cause is unknown. It appeared to be a catastrophic failure of the computer which caused the entire cars systems to shut down. Pictures show dash lit up and screen shot of 'my subaru' app which indicated only some of the warning lights, although all lights were lit. |
| Category | Visibility/wiper |
| Date | Dec 03, 2019 |
| State | SD |
| Description | Our 2019 subaru forester has had numerous windshield cracks and chips and currently has less than 7000 miles on it. The first chip occurred at around 2000 miles and split into a sizable crack within 24 hours. The windshield was replaced for over 00 at 3330 miles but had received a couple additional chips prior to its replacement. Additional chip repairs occurred at at 5125 miles and 6460 miles. All chips/cracks occurred from minor rock strikes that haven't/wouldn't cause issues in other vehicles. All rock strikes occurred on paved roads at speeds between 30 and 55 mph. Dealership continues to deny any issue and claims we just have bad luck. Having 4 chips and 1 crack on a vehicle with less roughly 6500 miles is tough to believe it is just bad luck however... |
| Category | Seats |
| Date | Dec 01, 2019 |
| State | OR |
| Description | Primarily driver's seat is not comfortable. Back pain starts already after 30 min drive, get legs cramps when you step out of the car. Seat configuration does not allow to adjust it for comfortable seating position due to poor design. Forester 2019 has the most adjustable seats from all subaru line, but looks like worse configuration overall. All existing adjustments still do not allow to seat comfortably even for a pretty short period of time. If you try to support the bottom part of the back, then upper part is not touching the seat and in case of rear accident injury chances are higher than average. If you adjust to support upper part, then lower part does not have any support and back hurts already after 5-10 min drive. |
| Category | Visibility/wiper |
| Date | Nov 30, 2019 |
| State | CA |
| Description | Driving up to tahoe in traffic going about 20 mph. About 17 degrees out. Cranking the heat inside the car and wiper blades heated. Heard a loud crack and windshield split right up the middle above the defroster. No impact point visible. The next morning when we had the heat on headed to the mountain the crack started traveling sideways toward the passenger side. Purchased vehicle 12/29/18. First crack 2/22/19. Will follow-up with second crack story on 4/16/19, two weeks after replacement. |
| Category | Visibility/wiper |
| Date | Nov 30, 2019 |
| State | CA |
| Description | A month after first windshield crack replacement, which subaru covered as a gesture of 'good will' without acknowledging the obvious issue, my second windshield cracked. This time I was not even driving. Car was parked in temperate san francisco parking lot. The crack was exactly the same a first one (some odds I have to be at fault for two invisible impact points in the same exact area, I should probably buy a lottery ticket!). No impact point (except to drag a ball point pen up the line and stick it into the same space that the first spot stuck). Crack straight up from defroster in middle of windshield and curved toward the passenger side. Brought it in to the same service manager who said there is obviously an issue with the seam or the glass. Miraculously, his statement was not sent to corporate and he no longer worked there when I called to follow-up on why I hadn't heard back. I have pictures of both and they are the same. Ironically, after bringing it back in for a diagnostic look by another manager, my windshield was actually hit by a rock two days later. This impact looks nothing like the other two. It actually has a point or origin with the spider effect one expects from a rock hitting the windshield. |
| Category | Visibility/wiper |
| Date | Nov 22, 2019 |
| State | MO |
| Description | A rock hit windshield while driving 60mph leaving an unnoticed chip. A few days later, an 18 inch crack in windshield appeared while parked. Currently awaiting replacement of windshield through insurance claim department. |
| Category | Equipment:electrical |
| Date | Nov 19, 2019 |
| State | NH |
| Description | Tl* the contact owns a 2019 subaru forester. While driving approximately 35 mph, the contact's vehicle was rear ended due to a chain reaction totaling seven other vehicles. When the contact pushed the sos button inside her vehicle, she spoke with starlink and was informed that she would be connected to 911. Instead, the "your call cannot be completed as dialed, please try your call again later" message was heard. Also, the starlink app indicated that the vehicle was functioning at 100%; however, the blind side detection had detached from the vehicle due to the crash. The following day, the contact called subaru starlink and was informed they would look into the failures. The contact had not heard back and then called subaru america. The manufacturer stated that they would open an it ticket. The contact followed-up with the manufacturer and found that nothing had been done and a ticket was not opened. The contact injured her back and sustained a sprained ankle and whiplash. Immediate medical attention was not received. A police report was filed. The vehicle was driven to north reading subaru (978-386-6090, located at 260 main st, north reading, ma 01864) and then taken to a body shop. The entire rear end of the vehicle had to be replaced. The cause of the failure was not determined. The failure mileage was 21,419. |
| Category | Visibility/wiper |
| Date | Nov 12, 2019 |
| State | FL |
| Description | Did not see an impact point, but a large crack (18") appeared on the windshield. Car sat in the garage and the crack grew to about 24". It is in front of the driver side eye sight goes down about half way on the windshield and then turns towards the passenger side. Read that multiple people are having this issue. Subaru stated no recall, had to go through insurance |
| Category | Visibility/wiper |
| Date | Nov 12, 2019 |
| State | PA |
| Description | Tl* the contact owns a 2019 subaru forester. While driving 70 mph, the front passenger side windshield cracked on its own. There were no warning indicators illuminated. The contact called her insurance company and an employee was sent to perform a temporary remedy on the crack to prevent more damage. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 8,350. *ln *tr |
| Category | Visibility/wiper |
| Date | Nov 11, 2019 |
| State | CT |
| Description | On the morning of 11/9/19 I had driven approximately 5 miles from home and was at a stop light. Suddenly, while stopped, I heard a crack and saw that my windshield had cracked. There were no other cars in the area. The crack began at the bottom of the center of the windshield just above the end of the driver side wiper blade. The crack spread upwards about 8 inches and then went right another 4 inches. I contacted subaru customer service. They opened a claim and advised me to visit the closet dealership. Upon visiting the closest dealership, they suggested that a small rock may have chipped the glass, but there is no chip or starburst where the point of impact may have been. This was completely spontaneous and was not influenced from any rocks/pebbles, etc. Because subaru and the dealership disregarded my concern, I had no choice but to contact my insurance company to file a claim as to not risk the chance of being pulled over and issued a ticket. I am very disappointed that this happened and really hope that subaru will take action. My insurance company was very hesitant to approve an oem windshield and I will have to front the cost of the recalibration. This is very disheartening as I love my subaru, but now I'm having second thoughts on how safe it actually is. |
| Category | Visibility/wiper |
| Date | Nov 10, 2019 |
| State | AZ |
| Description | After 3500 miles windshield cracked between eye sight system cameras. Crack has around 20 inches. No visible stone impact. Looks like glass quality issue. |
| Category | Visibility/wiper |
| Date | Nov 04, 2019 |
| State | IL |
| Description | Vehicle was in motion when windshield cracked. A small pebble from the highway hit the glass and caused a long crack. The following day after being parked overnight, the crack was even longer. I had to replace the windshield less than one month ago for another crack. |
| Category | Visibility/wiper |
| Date | Nov 03, 2019 |
| State | MI |
| Description | The windshield cracked while parked in a parking lot. It has spread to the majority of the drives side. |
| Category | Visibility/wiper |
| Date | Nov 02, 2019 |
| State | NV |
| Description | Driving around 60 miles down a smooth paved highway a large foot long curved crack formed on the windshield from the base. I did not see or hear gravel hit the window, of it did it must have been very small. There is no conspicuous impact point. |
| Category | Visibility/wiper |
| Date | Nov 01, 2019 |
| State | NC |
| Description | Got my new forester 8/1/19. On 9/20/19, the windshield cracked while on the highway. We did not hear anything hit it. The crack grew to about 2 feet, and the windshield had to be replaced on 9/25/19. About 10/25/19, I got 2 dings from rocks that had to be repaired. I drove a toyota for 12 years and had one ding. I don't think the subaru windshields are strong enough, and I think they present a hazard. |
| Category | Visibility/wiper |
| Date | Nov 01, 2019 |
| State | OH |
| Description | Tl* the contact owns a 2019 subaru forester. While driving, the contact noticed that the windshield was cracked in the middle without an impact occurring. The vehicle was taken to serra auto park (located at 3281 s arlington rd, akron, oh 44312, (330) 644-1300) where the windshield was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 400. |
| Category | Wheels |
| Date | Oct 31, 2019 |
| State | WA |
| Description | I recently had my tires rotated for the first time and the mechanic reported that only 3 of the 5 lug nuts were torqued to specification. The other two were only "finger tight" |
| Category | Visibility/wiper |
| Date | Oct 29, 2019 |
| State | AR |
| Description | While traveling at approximately 70 mph on an interstate with little to no traffic for approximately 1/4 mile ahead or behind my vehicle the windshield spontaneously cracked from the bottom of the windshield, near the center of the windshield, vertically towards the top and then turned horizontal. There was no sound of an impact or evidence of an external factor causing the windshield to fracture. |
| Category | Visibility/wiper |
| Date | Oct 29, 2019 |
| State | CA |
| Description | We bought the vehicle in december 2018. Since then we have had the windshield crack on us twice. The first crack developed 3 months after the date of the purchase. We noticed the crack after getting back into the vehicle while it was parked outside. The second crack appeared in october 2019. The second crack developed while driving on the highway. It was early in the morning and there were no other vehicles in front of me. I was driving and hit a small bump in the road. Immediately right after I notice the crack develop. Both times the crack was on the driver side directly across the line of sight. |
| Category | Visibility/wiper |
| Date | Oct 29, 2019 |
| State | MI |
| Description | Traveling at about 30 mph a small pebble hit my windshield. Did not see any damage but when I got back into the car after a gym workout (2 hours) the windshield developed a crack from the driver's side edge of windshield towards the center of the windshield (18' from edge of windshield to the end of crack). I took my car to henderson glass in troy mi. And I submittted a claim with progressive insurance while at henderson glass (referal # 681837). Later I had read subaru forester's were having windshield cracking issues. My issue is my 0. 00 deductible and my insurance company having to pay for a windshield that maybe a manufacter defect. Also I do not want my insurance rates go up for claim. |
| Category | Unknown Or Other |
| Date | Oct 28, 2019 |
| State | NY |
| Description | There windshield went from fine, not chipped or cracked in the evening to having an 18inch crack in the morning. Nothing occurred during this time to cause the crack. The car was parked in the back of my driveway overnight. The crack continue to grow another 6 inches before it was replaced 24hrs after the crack appeared. |
| Category | Unknown Or Other |
| Date | Oct 28, 2019 |
| State | TX |
| Description | When I was driving on the highway, I heard the crack, but I didn't see the object. After I heard the sound, I saw there's a crack on the windshield. |
| Category | Unknown Or Other |
| Date | Oct 28, 2019 |
| State | MO |
| Description | One day I wake up to drive my car to work to find a small crack in my windshield with no single reason for this to happen |
| Category | Visibility/wiper |
| Date | Oct 28, 2019 |
| State | WA |
| Description | Windshield are easily crack by debris on the road. And sat in the son, it will crack. I was driving on the freeway and a car flick a rock from road (construction area) and hit my windshield and immediately cracked. Also prior to the rock chip, my car was parked at work and when I came out to sit in my car on my break, I notice there is a long line on windshield and there's a line crack |
| Category | Visibility/wiper |
| Date | Oct 28, 2019 |
| State | MI |
| Description | Windshield has cracked two times in less than a year. In one instance it was a minor rock chip (incurred while driving on highway next to construction vehicle) that turned into a full-blown crack within 5 minutes, in the other there appears to be no cause (vehicle was parked overnight, crack appeared in am) |
| Category | Visibility/wiper |
| Date | Oct 28, 2019 |
| State | IA |
| Description | I have only had my forester for 3-4 months when I noticed a chip on the windshield, I called safe light and they came to repair it. Then it cracked across my windshield needing to be replaced. The very next week another chip happened while I was driving under 35 mph. I have to get the windshield replaced and re calibrated which is 1,000-2,000 + |
| Category | Visibility/wiper |
| Date | Oct 28, 2019 |
| State | IL |
| Description | ***windshield cracked*** just like many others that reported the same. The windshield cracked standing in the garage. Started from all the way on the bottom and arched over to the middle of the windshield and so far it has stopped spreading. There is no sign or impact from any rocks or debris. Just a solid line. I hope subaru will live up to this and replace the windsield and calibrate the eye sight under full warranty. Car has 12k and had it since feb. 2019. There is a lawsuit currently pending on this issue and it stated to file a complaint here. I bought this car because of how safe they claim it is. Now I have a new born and I dont know if this car is as safe as it claims to be due to this faulty windshield. |
| Category | Visibility/wiper |
| Date | Oct 28, 2019 |
| State | IL |
| Description | A severely cracked windshield developed overnight while car was stationary in owners driveway. The crack was in the form of a spider web with no evidence of impact of any kind. The area of the cracked windshield was perfectly smooth, with no deformation from any kind of impact. |
| Category | Electrical System, Unknown Or Other |
| Date | Oct 27, 2019 |
| State | CA |
| Description | Since owning car since december 2018, I have noticed intermittently that the rear hatch will not open manually when I press the buttons in the back. Also sometimes it does not open when I press the button on left side of dashboard. There is a release mechanism on the inside rear door panel but it is difficult to reach because I have to crawl into the rear of car from a side door. I also need a metal tool to open panel. I think subaru needs to add a keyhole on the outside of hatch so I can use my key to open it in emergencies. |
| Category | Electronic Stability Control, Visibility/wiper |
| Date | Oct 27, 2019 |
| State | SD |
| Description | A large crack in the windsheild though the top center , where the eyesight technology center is located, occurred without any incident to catalyze the cracking of the glass. |
| Category | Unknown Or Other |
| Date | Oct 27, 2019 |
| State | CT |
| Description | While driving to work on september 3, 2019, I heard a noise and saw that a crack appeared to the left of the passenger side of the window. It was approximately 4 inches straight across. I called my insurance agency to report it. It took a week for the windshield to come in. During that week the crack spread to the center of the car. The windshield company fixed it and 2 weeks to the day, my husband and I were driving down the highway and heard something hit the windshield. I know have a spider web crack in my windshield. So far it hasn't gone any further so I have not contacted my insurance company yet. |
| Category | Unknown Or Other |
| Date | Oct 27, 2019 |
| State | NY |
| Description | Purchased 2019 subaru forester on 12/12/18. Within 1 month of purchase the windshield cracked while driving and nothing had got it to damage it. Because of a 500+ windshield backorder in the us and out of the country there was no idea as to when they would become available due to the cracks and not being able to safely see the rd to drive I had to make several attempts to subaru for them to cover the cost of a rental vehicle. At this time and within that 1st month I said to subaru management at donaldson subaru I want to trade back my vehicle for a different subaru. Just replaced windshield again in 9/2019 |
| Category | Unknown Or Other |
| Date | Oct 27, 2019 |
| State | AK |
| Description | Windshield cracked very easily with small road debris making contact while driving on the highway. The eyesight collision avoidance occasionally does not function due to the crack in the windshield. |
| Category | Unknown Or Other |
| Date | Oct 27, 2019 |
| State | VA |
| Description | Went over a set of train tracks and the next day my windshield was cracked. Replaced winshield |
| Category | Visibility/wiper |
| Date | Oct 27, 2019 |
| State | PA |
| Description | I was driving up a hill on a bypass and a work truck kicked up a rock that hit me windshield, nothing happened then, I checked hours later and it turned into a small crack, a few days later that small crack turned into a big crack that grew the entire windshield and is in field of vision |
| Category | Visibility/wiper |
| Date | Oct 27, 2019 |
| State | CO |
| Description | Windshield cracked while parked 3 weeks after o bought it. Subaru refused responsibility, so I had to pay for the replacement and recalibration. |
| Category | Visibility/wiper |
| Date | Oct 27, 2019 |
| State | MD |
| Description | While driving at highway speeds a small rock (sounded like a small 'click') hit the windshield. There was no immediate crack with only a small chip in the windshield. After leaving work that day the chip had turned into a crack approximately 6 inches in length. The crack continued to increase in length over the next two days and even split off into a secondary crack. |
| Category | Visibility/wiper |
| Date | Oct 27, 2019 |
| State | MI |
| Description | While driving down a road going 45 a small rock popped up and hit my windshield causing a chip in it. I've had my fair share of rocks pop up before and hit my windshield while driving, and have never had one this small cause a chip. It is pretty much directly in front on my eye sight cameras. |
| Category | Visibility/wiper |
| Date | Oct 27, 2019 |
| State | CA |
| Description | On 2/9/19 about 5pm after car was parked in garage for about an hour I noticed a large crack on the windshield about 20 inches long on front passenger side. I had just come back driving on the highway and didn't hear anything hit my windshield nor did I notice a crack in my windshield. I had the heater and defrost on along with the wipers going at this time b/c it was raining off and on. The crack line was near the heating element on the passenger side windshield and continued horizontally toward the driver side window. It was about 20 inches long. I believe the combination of the windshield being cold and the heating defrost mechanism being turned caused the windshield to crack. My insurance, geico, reimbursed me for everything except for . |
| Category | Electrical System, Unknown Or Other |
| Date | Oct 25, 2019 |
| State | MA |
| Description | There are actually three issues with the vehicle. The biggest issue, and potentially the most dangerous, is the vehicle randomly shutting itself off - not stalling. The problem occurs most often while stopped at lights, but has occurred in other situations as well. All functions in the vehicle stop, a loud, continuous beep begins and the dash indicates an 'eye site' error. Apparently, when the eye site feature has an issue, it responds by rendering the entire vehicle inoperable. So far, returning the vehicle to park and restarting the vehicle resets the feature and restores functionality. The problem is, however, happening more frequently. The second issue is a loud, rapid clicking sound coming from behind the driver's side dash. It also occurs randomly and with increasing frequency. It does not appear to hinder functionality, but it can be incredibly distracting. Finally, as others have reported, the rear hatch also randomly shuts itself off and does not respond to prompt to open. Subaru's response to these issues has thus far been the equivalent of a shoulder shrug. |
| Category | Engine |
| Date | Oct 24, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 subaru forester. While traveling 20 mph, the vehicle stalled and shut off without warning. The contact attempted to restart the vehicle, but was unsuccessful. The vehicle was towed to gregoris subaru (575 w merrick rd, valley stream, ny 11580, (516) 825-8700) where it was determined that the wiring harness separated from the starter. The vehicle was repaired. The manufacturer was notified of the failure and instructed the contact to take the vehicle to a local subaru dealer. The dealer was informed by the manufacturer to contact them if any further defects occurred. The failure mileage was 996. *ln*jb |
| Category | Unknown Or Other |
| Date | Oct 24, 2019 |
| State | IN |
| Description | Moon roof will randomly fail to close when pressing the "close" button. Need to turn the ignition off and then re-start the vehicle again before the button/moon roof will operate again. It already happened three times since septemeber 7, 2019. |
| Category | Unknown Or Other |
| Date | Oct 23, 2019 |
| State | IL |
| Description | Rear hatch will not open using remote or button on dashboard or button on door. This happened when I was parked at grocery store. Tried again at home and still not working. |
| Category | Visibility/wiper |
| Date | Oct 22, 2019 |
| State | IL |
| Description | We were driving on a paved road with no other cars around and the windshield spontaneously developed a 12 inch crack coming up from very low on the drivers side of the windshield. It was approximately 65 degrees outside and we did not have either the heater or a/c running. Over the next 24 hours the crack increased to about 24 inches. On close examination I did see an extremely small 'star' where the crack started. I do remember having a pebble hit the windshield over a month ago but I could not see any damage at the time. I suppose it's possible that's what caused the tiny chip. I have received stone chips with other cars but never had one progress into a major crack like this before. |
| Category | Visibility/wiper |
| Date | Oct 22, 2019 |
| State | IN |
| Description | Vehicle was stationary in my garage. Ambient was about 65 degrees f. I was attempting to replace the passenger wiper blade. I accidentally dropped the wiper arm which struck the windshield without the blade. The result was an immediate crack over 12" long. Vehicle has approximately 16,500 miles. I have owned it for less than 1000 miles. |
| Category | Engine, Fuel/propulsion System |
| Date | Oct 21, 2019 |
| State | CT |
| Description | My son's new 2019 subaru forester touring burned to a crisp (total) on saturday, 10/19 in I-95 near new rochelle, ny. Vehicle was in the left lane and the car in front stopped and they hit it, then they were hit in the back, too. Their car burned but the car in front and behind did not. The car in front was even able to move indicating nothing wrong with its gas tank. |
| Category | Visibility/wiper |
| Date | Oct 18, 2019 |
| State | NY |
| Description | There had been a squeaking / crackling noise coming from the area where the dash meets the windshield. This noise only occurred when it was very hot outside 85 degrees or more. While I was driving down the road with no cars in front of me the windshield cracked from the bottom up. The crack starting where the noise was coming from. I have full glass coverage so I didn't think much about it. Since then I've heard about a possible faulty windshield in the 19 foresters. If it happens again I'll be going to subaru for a replacement. This matter needs to be looked into as the car only had 5,000 miles on it at the time of the incident. |
| Category | Visibility/wiper |
| Date | Oct 14, 2019 |
| State | MI |
| Description | I purchased a 2019 subaru forester in mid-july and have had to replace two windshields due to cracking. The first replacement was in september due to a rock hitting the windshield on the far right passenger side. The chip quickly developed into an 18' crack. I noticed a second crack yesterday which originated behind the wiper blade in the bottom center of the windshield that extends on a 16' arch in the same direction of the wiper blade motion. There is very small chip, located behind the metal portion of the wiper blade from a rock that must have fallen out of the sky. I was traveling in the vehicle on m55 between lake city and cadillac on paved roads but had started out the morning in marquette, mi where the temperatures where in the 30s with a rain/snow mix. I did not hear any rock hit the windshield. |
| Category | Visibility/wiper |
| Date | Oct 14, 2019 |
| State | CA |
| Description | Was driving on highway to work, the windshield suddenly cracked, out of nowhere, no rock chip, no impact from outside. It's a 3 months old forester 2019 with ~5000 miles on it. Really disappointed with the quality of the glass. |
| Category | Visibility/wiper |
| Date | Oct 13, 2019 |
| State | MN |
| Description | Just yesterday my subaru experienced an inexplicable sudden windshield fracture. The car was parked in my driveway warming up and I turned on the front defroster and suddenly, from the bottom center of the windshield, a giant crack appeared out of nowhere. My forester currently has 7600 miles on it and a rock/stone has never struck my windshield. I am the only driver of this vehicle. This crack started at the very bottom center of the windshield under the plastic molding part and made its way up from there. The crack started immediately adjacent to the heating elements / defroster on the bottom middle front windshield as soon as I activated the front defrost feature. |
| Category | Visibility/wiper |
| Date | Oct 12, 2019 |
| State | TX |
| Description | We bought the car in april, and by july I already had to have the windshield replaced twice and repaired once. It cracks if barely anything hits it. |
| Category | Visibility/wiper |
| Date | Oct 12, 2019 |
| State | PA |
| Description | While driving about 40 mph on a well traveled road I'm assuming a small stone cause a minute divot in the windshield. I was planning on repairing it the following morning. The next morning the entire windshield was cracked. I purchased my subaru forester touring august 2019. I didn't even own it a month and haven't even made a payment. Needless to say I had to replace the windshield and have the sensors recalibrated. I had many stones hit my windshield in the past and I never had to replace it just repair. I found it odd at the time, the entire windshield cracked. Now after reading on car and driver, facebook and now nhtsa I decided to report it. Since the sensor only works with oem glass and you can't use rainx I'm assuming the windshield glass has some type of issues. Why else could I not use a non oem glass? I was told by the dealership a known issue is the sensor may not work. |
| Category | Visibility/wiper |
| Date | Oct 11, 2019 |
| State | KS |
| Description | Purchased new in oct. 2018. Was absolutely surprised just how easy every little tiny bit of salt or normal debris from winter driving chips the windshield (paved, interstate). By the end of the winter, I had near as many pits in this subaru windshield with 10,500 miles on the forester as my pickup which has 200,000 miles on it. Then in april 2019, I'm driving down the interstate, a small rock gets thrown at me, and the windshield shatters! It wasn't a hard hit, and it wasn't that big. (I say this based on sound. Usually when a windshield shatters, the noise is so intense it'll make you jump!) then to top it all off, they have the nerve to tell you it costs Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Visibility/wiper |
| Date | Oct 11, 2019 |
| State | FL |
| Description | My 2019 subaru forester is now on its second front windshield replacement. In each case, I assume there was impact from a small rock due to the very tiny chip in-line with the eventual crack. Neither impact started as anything big judging by the size of the tiny pit and the fact the cracks developed days afterwards, the first during city driving and on the second incident, while the car was parked in the garage. I have taken previous small projectile impacts on the interstate with other car makes owned and never had to replace windshields due to similar incidents although now I am on the second windshield replacement on a subaru owned less than a year. I had a 2003 subaru forester and a 2012 subaru impreza and only replaced one windshield in the 25 yrs combined that I owned those cars. |
| Category | Visibility:windshield |
| Date | Oct 11, 2019 |
| State | MI |
| Description | Tl* the contact owns a 2019 subaru forester. After driving and parking the vehicle, the contact noticed a crack from the top of the windshield that traveled down and curved to the right towards the passenger side. The contact researched the failure and found that numerous subaru vehicles had the same failure. The manufacturer and dealer were not notified. The contact called his insurance company and was referred to a glass company. The vehicle was not diagnosed or repaired. The failure mileage was 4,600. |
| Category | Visibility/wiper |
| Date | Oct 10, 2019 |
| State | CA |
| Description | In may a small rock from highway driving nicked the windshield of my car, putting a small scratch in the glass. Within hours the scratch had spread into a major crack spanning 3 feet across the windshield. I had a glass warrantee on the car from the dealer, which the dealer declined to honor because the crack was greater than 12 inches, although starting out as only a nick. I see from car and driver that this has become a concern for at least 100 2019 subaru forester owners. I had similar damage on my 2011 acura rdx with a rock creating a scratch about a quarter of an inch long, but in that case the scratch stayed a scratch. Subaru made me pay for the entire labor and windshield replacement costs on a virtually new car, approximately Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Electrical System |
| Date | Oct 07, 2019 |
| State | GA |
| Description | Rear lift gate will not open with fob or using the button within the cab. |
| Category | Visibility/wiper |
| Date | Sep 30, 2019 |
| State | MN |
| Description | Very weak windshield a very small rock caused a crack all the way across the windshield it didn't even hit it directly or hard. |
| Category | Visibility/wiper |
| Date | Sep 28, 2019 |
| State | CA |
| Description | Windshield cracked while driving on a bay bridge 1 month after we got our new subaru forester. There were no cars in front and no signs of any objects hitting the glass. It was really suspicious and we decided to search for any similar complaints and found a lot here, so it actually looks like some manufacturer issue. |
| Category | Air Bags |
| Date | Sep 26, 2019 |
| State | MN |
| Description | When car is in motion the passenger airbag off light remains illuminated. This started intermittently yesterday, on my 4th day of owning the new car! The subaru alert system also notified me that something wasn't working and that it would require a service call. |
| Category | Electrical System, Structure:body, Structure:body:hatchback/liftgate, Unknown Or Other |
| Date | Sep 25, 2019 |
| State | AK |
| Description | Rear hatch will not open. This issue has been random and periodic since we took delivery from dealer at end of may, 2019. Today after shopping I tried to place items in the hatch. It would not open. I tried the inside button and the handle on the hatch, neither worked. I loaded the items in the back seat, started the car then started to back out of the space. As vehicle traveled in reverse there was a noise like a motor and the hatch opened. Dealer has not been helpful so far but this is the first time it opened while in motion |
| Category | Unknown Or Other |
| Date | Sep 24, 2019 |
| State | AZ |
| Description | Owned this car for 3 months and 4x the rear gate does not open using the appropriate button on the dashboard. Requires use of key fob rear gate open/close button or flattening back seat to drag groceries out side door. Happens in park when trying to unload items from rear. |
| Category | Unknown Or Other |
| Date | Sep 21, 2019 |
| State | VA |
| Description | The back door will not open with remote control, dashboard open button, or manual button on door itself. There are ways mechanics can open it, but not your average child or adult. Sometimes the back gate is is the only way out to rescue a passenger. This gate fails and could cause death in emergencies like when trapped in car during hot (or cold) weather, and if it is the only way out in accidents. This fault happens intermittently, but it is reported all over the internet for this model. |
| Category | Air Bags |
| Date | Sep 19, 2019 |
| State | VA |
| Description | 2019 forester with approximately 600 miles has passenger air bag light constantly on. Passenger sat in seat, light did not go out. Subaru service did not address the problem - or correct the problem. Researching this - it has been a problem for the past 3 years. It's also a problem on the 2019 models. Investigation needs to be expanded to 2019 models. |
| Category | Service Brakes |
| Date | Sep 18, 2019 |
| State | DC |
| Description | I have experienced two instances of phantom braking, similar to reports I've read about nissan rogues. Once in july, and once last week. In both cases I was driving at low highway speed on a sunny afternoon. The car's "object dectected" warning flashed and beeped, and the car braked automatically, for no reason. I suspect bright sunlight and/or a shadow on the highway was to blame |
| Category | Air Bags, Seat Belts |
| Date | Sep 16, 2019 |
| State | NC |
| Description | I was involved in a 4 car accident. I was rear ended by two vehicles behind me which sent me into the vehicle in front of me. My 2019 subaru forester's air bags did not deploy and my seat belt did not restrain me; therefore, I was throw into the windshield support post and suffered a head injury. I am very unhappy with my subaru and pray for others out there with this vehicle! New bern, nc |
| Category | Visibility/wiper |
| Date | Sep 16, 2019 |
| State | CO |
| Description | The windshield spontaneously cracked on the passenger side. I was driving straight about 40mph on a hot day mid-september with the a/c going. There was a sudden "pop" and I noticed a curved crack had instantly appeared on the passenger side. There were no cars near me. Looking at the windshield, I didn't see an obvious impact but I could see near the defroster traces the crack appeared to form there. I'm concerned this could have been from thermal stress and the windshield should not have cracked that easily. The crack appears to be coming from inside to outside and some of the glass sort of flaked when I probed it with my finger. |
| Category | Visibility/wiper |
| Date | Sep 16, 2019 |
| State | CO |
| Description | I was driving straight on a city street on hot day with the a/c on when there was a loud "pop". A diagonal crack instantly appeared on the passenger side in the windshield. No other cars were near me and I was going about 40mph. The car had previously been sitting in the sun with a windshield shade for about 30 minutes. I'd been driving about 5 minutes when the windshield cracked. When I inspected the crack, it appeared near the defroster and appeared to flake a bit when I probed it with my finger. It appears to be a crack starting from the inside to out. This could be thermal stress and I'm concerned because the car has under 250 miles on it and no windshield should crack that easily. |
| Category | Unknown Or Other |
| Date | Sep 13, 2019 |
| State | PA |
| Description | I have owned the car for 6 months and the car only has 3500 miles. I have had the windshield repaired twice in the past month due to chips. The glass seems very weak and cracks with the slightest impact. I've never experienced this with any other cars. It usually takes a big rock to crack it. |
| Category | Visibility/wiper |
| Date | Sep 11, 2019 |
| State | VT |
| Description | When I parked my car at my workplace there was no visible damage to the windshield and when I returned afterwards, there was a large crack, over a foot long coming from the top of the driver's side. Upon inspection, there is an extremely tiny point of impact from a tiny pebble. The windshield is so fragile. I suspect they use thinner glass to allow eyesight to function properly. I've heard of people needing to replace windshields within weeks of each other. It's concerning when subaru markets these vehicles to be capable of handling all weather conditions when the windshield is not even strong enough to withstand a tiny pebble. I drive the speed limits, never tailgate, and I never had this problem on any other vehicles I've owned. I'm truly disappointed that I will have to replace my windshield and have eyesight recalibrated, which will be very costly, with less than 4,000 miles on the odometer. |
| Category | Visibility/wiper |
| Date | Sep 10, 2019 |
| State | PA |
| Description | I purchased a 2019 subaru forester, sport in november 2018. In march/april my windshield was cracked by a small rock that hit it on a small country road. I had to have it completely replaced. Now five months later, a small rock hit my windshield while driving on a 2 lane township road, and it cracked again. I have to have it completely replaced again and pay another deductible fee. I've had other, non-subaru, vehicles and my windshields have never cracked with a rock hitting them. This is my 2nd subaru vehicle. My first model, a 2010 forester also had to have it's windshield replaced due to the windshield cracking due to temperature changes. There is no way that the size of rock that hit my glass should have caused the damage that it has, now multiple times. |
| Category | Air Bags |
| Date | Sep 04, 2019 |
| State | CO |
| Description | We own a 2019 subaru forester sport. The front passenger airbag continually fails to register our daughter when she is sat in the seat with the seat belt buckled. She weighs approximately 100 pounds, is 5' tall and 13 years old. The airbag detects her about 50% of the time. If we add additional weight to her, such as my purse it will sometimes detect her but not always. We have brought it into the dealership service department and they say it is functioning as designed but will not tell us at what weight the airbag detection system should be triggered. The vehicle is stationary when we experience this problem. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Sep 04, 2019 |
| State | CA |
| Description | While driving around 30mph the car will sometimes hesitate and then lurch if the gas pedal is very lightly pressed. Sometimes it will do it at higher speeds as well, around 50mph but not typically at freeway speed. Happens on mountain roads and city streets. Most noticeable when keeping speed with a car ahead. When pressing harder on the gas pedal it is usually not noticeable. When driving in 'sport' mode or with manual paddle shifters set at 4th gear or lower it does not happen. This is a cvt sport model. Drove a loaner of the same year and trim, which showed similar behavior, although less common. Subaru claims it is normal behavior. |
| Category | Visibility/wiper |
| Date | Sep 04, 2019 |
| State | TX |
| Description | I was driving on the highway in colorado and was a good distance from the cars ahead of me when a rock chipped my windshield. Within 5 minutes the chip had cracked across the glass. |
| Category | Steering |
| Date | Sep 03, 2019 |
| State | WA |
| Description | Tl* the contact owns a 2019 subaru forester. While driving 65 mph, the steering seized without warning. When the contact pulled over, turned off the engine, and restarted the vehicle, it resumed normal operation. Roy robinson subaru (6001 33rd ave ne, marysville, wa 98271, (360) 659-6237) was contacted and a diagnostic appointment was scheduled. The vehicle was not repaired and the failure recurred. The contact referenced nhtsa campaign number: 19v065000 (steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 20,210. |
| Category | Structure:body, Visibility/wiper |
| Date | Aug 29, 2019 |
| State | NY |
| Description | My 2019 forester premium, 6 weeks old and |
| Category | Unknown Or Other |
| Date | Aug 28, 2019 |
| State | TN |
| Description | Key cannot be removed from ignition switch even if vehicle is in park. Occurs on a regular basis now. There is a subaru tsb for this (16-112-18r). |
| Category | Visibility/wiper |
| Date | Aug 28, 2019 |
| State | MI |
| Description | Something hit the edge of the windshield and it cracked over half way to the drivers side. My husband was driving it on nb i65 north of mobile, alabama. The windshield had sever pits in it not sure what those were caused by. Subaru makes money as the eyesight system needs to be calibrated after a new windshield is installed. One crack had been repaired on 2/4819 mileage was 6330 |
| Category | Visibility/wiper |
| Date | Aug 27, 2019 |
| State | UT |
| Description | Windshield defect. It just cracked by itself without any outside force. The crack started at the bottom of the windshield. The vehicle was not at motion. It was after being parked. |
| Category | Unknown Or Other |
| Date | Aug 26, 2019 |
| State | DE |
| Description | #1 ) while applying the brake at low speed the cvt transmission causes the vehicle to jump forward countering my braking control. #2) while driving the visuals and driver assist alerts distract the drivers visual attention away from the road |
| Category | Unknown Or Other |
| Date | Aug 26, 2019 |
| State | IL |
| Description | As I was driving in the right hand lane on the interstate, my back side door window spontaneously shattered. I had been driving for one hour, temperature was around 80 degrees. |
| Category | Visibility/wiper |
| Date | Aug 26, 2019 |
| State | CA |
| Description | A spontaneous 20-25in windshield crack has appeared overnight while my 2019 subaru forester was parked in a covered parking spot at my home on 8/25/2019. I was surprised to see this in the morning on sunday as there was no crack on saturday and the car was just sitting there overnight. Seems like the crack started below the driver's window wiper (where the wiper heating element is located) and developed a c-shape crack up and to the left towards the driver's view side. No signs of chips or dents on the windshield, it has cracked for no obvious reason. Please see pictures attached. I have googled this issue and it seems that there were a lot of similar complaints about outback and forester in the past. It would be nice if subaru acknowledged and fixed this issue. Thank you for your help! Best regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Unknown Or Other |
| Date | Aug 23, 2019 |
| State | AZ |
| Description | I was backing out of parking space, approximately 5 mph. Rear view mirror fell off windshield. Windshield at place of mirror attachment had broken so a large chunk of the windshield was still attached to the mirror. Was not a full thickness break but created a divot in the windshield approximately 2 inches in diameter. There was no previous damage to this area of windshield. Car had been in no accidents. There was a very small (1/2 inch) star in windshield toward outside of passenger side which occurred from rock 4 months before and was not enlarging. |
| Category | Visibility/wiper |
| Date | Aug 21, 2019 |
| State | IL |
| Description | Winshield has cracked twice on a 2019 subaru forrester. Either the angle of the windshield, or the quality of the glass is a very poor design. I think this should be investigated, because I'm sure this will become a common problem. |
| Category | Visibility/wiper |
| Date | Aug 18, 2019 |
| State | GA |
| Description | 08/16/19 I was driving down the interstate at 70mph, I heard a very faint "tink" and saw a 1 inch crack on the lower passenger side near the outer edge. I did not see a rock and it definitely was not a loud sound like a normal rock chip would create. My insurance set up an appointment at 8:00 am the following morning 08/17/19 with safelite to repair it. After being at safelight for only 5 minutes the tech comes out to tell me the windshield split and now I have a 19 inch crack across my windshield and it must be replaced and the cameras recalibrated through subaru. I now have to drive my 1 month old subaru forester sport with a cracked windshield until my subaru dealer can get me a new windshield and repair date. I've owned honda, toyota , scion, chevy, gmc, acura, lexus and ford and have never had a windshield crack or split. This seems to be way too common with these subaru windshields. |
| Category | Vehicle Speed Control |
| Date | Aug 14, 2019 |
| State | CA |
| Description | The vehicle accelerates/lurches forward every time when coasting or slowly braking from around 30mph to a stop. There is a normal predictable reduction in speed until the car reaches 15 to 16 mph, at which point it accelerates/lurches forward. It feels as if the transmission was suddenly shifting and creating more power. The severity of the acceleration while fluctuates wildly. In one instance while slowing approaching a stop light the car severely accelerated forcing me to have to slam on the brakes to compensate and prevent the vehicle from crashing into the car in front of us waiting at the stop light. The car came to a stop approximately 20 feet in front of where we would have stopped under normal conditions. The vehicle had less than 100 miles on it when the most severe of these instances occurred. On another note the car has trouble coasting. It decelerates abnormally fast when you take your foot off the gas. |
| Category | Visibility/wiper |
| Date | Aug 12, 2019 |
| State | CA |
| Description | Husband was driving home after graveyard work shift, with no other cars on the highway, when he heard a crack. He noticed a crack coming from under the windshield wipers in the middle of the front windshield, closer to the driver side. He did have the defroster on. The next day the crack had spread and 2 more cracks appeared on the windshield. We called the dealer and notified them and they said warranty does not cover that since we didn't purchase additional warranty, and it is not a factory defect that they are aware of. It is a new 2019 subaru forester. |
| Category | Visibility/wiper |
| Date | Aug 10, 2019 |
| State | CO |
| Description | I was driving on highway and did not hear a rock or any object hit windshield. When I arrived home I noticed a crack in windshield beginning at deicer of windshield up to 25% upwards from the bottom of the windshield. The window appears to be brittle and subaru previously had same issue with 2016 outbacks. Subaru denied this was within warranty. I purchased the car new 3-4 weeks ago. |
| Category | Unknown Or Other |
| Date | Aug 08, 2019 |
| State | IL |
| Description | Windshield of car cracked without any contact. There was a loud cracking noise and a large crack appeared which kept getting longer as I drove. The car was on the highway when this happened on a sunny normal chicago summer day, about 80 degrees f. |
| Category | Vehicle Speed Control |
| Date | Aug 06, 2019 |
| State | MD |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated that while his spouse was driving at approximately 5-10 mph, the vehicle independently accelerated and crashed into two other parked vehicles. The contact sustained lacerations to her arm which required medical attention. No police report was filed. The vehicle was towed to a collision center in annapolis, but currently had not been repaired. The vehicle was not diagnosed. An attempt was made to contact annapolis subaru inc located at 149 old solomons island rd, annapolis, md 21401, (443) 837-1400, by phone but was not successful. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 6,000. |
| Category | Unknown Or Other |
| Date | Aug 02, 2019 |
| State | MT |
| Description | My complaint may not be valid but I though it appropriate since many others are having windshield problems with their 2018/19 subaru foresters. I had a small rock bounce of the windshield while driving at 35mph on aug 1,2019 and now the shield is spider webbed with two long cracks and two smaller cracks. From my readings online, it appears that people with these models are having to replace their windshields at unusual rates. Of course you cannot predict what a rock to the shield will do, but I do know from experience that driving these same roads and conditions for 20years with two other vehicles, that I have only had to replace two windshields. Just my two cents and after this replacement we shall see how long the next shield lasts. |
| Category | Air Bags, Engine, Unknown Or Other |
| Date | Jul 31, 2019 |
| State | PA |
| Description | In an accident involving front end to other car rear end on an interstate highway, the airbag system didn't deploy. The engine then caught fire in the right front of the engine. The entire car burned. Fortunately no injury to driver or passenger. |
| Category | Unknown Or Other |
| Date | Jul 29, 2019 |
| State | PA |
| Description | This complaint relates to the unsafe nature of the auto start/stop feature on our 2019 subaru forester. The vehicle automatically shuts the engine off when you come to a stop, at a stop sign for example. It then takes a second or more for the engine to start again after taking your foot off the brake. This hesitation is very unsafe in any situation where there is a need for the vehicle to move out of the way of approaching danger, such as an out-of-control vehicle coming at the car. The hesitation in movement caused by this feature could easily mean the difference between being hit and getting out of the way. The feature's default setting is "on." even if you turn it off, the next time you start the car it will be back on again. It would be much safer if the feature's default setting was "off." the subaru dealer says they cannot change the default setting to "off." I have written to subaru several times about this issue and they are unresponsive. The car is clearly less safe to operate with the feature on, so subaru should be required to change the default setting to "off." |
| Category | Fuel/propulsion System, Power Train, Vehicle Speed Control |
| Date | Jul 22, 2019 |
| State | MA |
| Description | Vehicle quickly developed a "surge, sputtering, jerk" type action when coasting or maintaining speeds above 35mph. Also when braking, there is good and predictable speed reduction until about 10mph when the transmissions seems to unlock and the car lunges forward since there is suddenly not enough brake pressure because the transmission has shifted for some reason. Dealer has been able to replicate the issue but has no known fix. Brand new car 1 month old and it runs like a brand new car should, until you get to maintaining cruising speeds. Very disappointing to have this one issue with something that is otherwise a fantastic car. |
| Category | Unknown Or Other |
| Date | Jul 14, 2019 |
| State | TX |
| Description | Bottom passenger side windshield cracked across glass. Grew fast and still growing across to drivers side. Did not see anything hit it. Was driving and just heard pop of glass and crack. No star just crack from corner under wiper. |
| Category | Unknown Or Other |
| Date | Jul 13, 2019 |
| State | WA |
| Description | Crack occurred on passenger side windshield with in overnight. I haven't heard any rock hitting sound. |
| Category | Visibility/wiper |
| Date | Jul 13, 2019 |
| State | CT |
| Description | In the last two months I have had two windshields spontaneously fracture one while driving the car the other when garaged. |
| Category | Visibility/wiper |
| Date | Jul 13, 2019 |
| State | MD |
| Description | On the 10th of july while stopped at a red light, I watched a crack come down from about 4 inches from the top of the passenger side windshield, to down just below the rear view mirror height and then continue all the way over to my side (drivers side). A sound of something hitting the windshield was never heard! Only when I examined the windshield from outside could you see a very minute chip which should have never caused this damage! This windshield glass is so thin that I'm afraid if something bigger hits it, it will come through the windshield! This is very dangerous! A very expensive oem windshield (and calibration) is required as a replacement due to the eyesight cameras. Why an after market windshield an calibration can't be used I don't know? Something up? |
| Category | Electrical System, Electronic Stability Control, Vehicle Speed Control |
| Date | Jul 09, 2019 |
| State | NJ |
| Description | When I start my car via subaru starlink the following technical issues occur voice over bluetooth gets distorted, apple carplay does not connect or affects radio first was noticed jan 23, 2019. Also, power rear gate door would fail and would not open with rear gate button, dash button or via key fob as this on and off problem also noticed after car is started via remote app starlink. Power gate problem reported first on jan 23, 2019 and continues through the present date. Eyesight failed on jul 06, 2019 when car was started via starlink, jul 07, 2019 eyesight back on and failed again on jul 08, 2019 when car was manually started from parking position. When eyesight fails it effect vehicle dynamic control which analyzes steering angle, engine speed and braking conditions. Also, cruise control fails to work ans well subaru reverse automatic breaking. Total miles on the car 7321 as of jul 08, 2019. |
| Category | Visibility/wiper |
| Date | Jul 09, 2019 |
| State | CA |
| Description | Windshield cracks and damages easily. A small rock hit my windshield at a very low speed but somehow has damaged and cracked the windshield. I will have to replace the entire windshield out of my own pocket. |
| Category | Visibility/wiper |
| Date | Jul 02, 2019 |
| State | CA |
| Description | As others have reported, the windshield quality is suspect. Car was only a month old with less than 700 miles when a large horizontal crack appeared on the passenger side of the windshield after the car had been parked in a parking lot. No visible signs or evidence of impact from a foreign source. Have never had anything like this happen in previous cars in over 20 years of driving. What makes matters worse is that an expensive oem windshield (and calibration) is required as a replacement due to the eyesight cameras. |
| Category | Steering |
| Date | Jun 29, 2019 |
| State | PA |
| Description | Steering floats at speeds above 50 mph. It is extremely sensitive and twitchy requiring constant driver correction. Difficult to maintain a consistent path in traffic lanes due to constant correction. |
| Category | Unknown Or Other |
| Date | Jun 29, 2019 |
| State | PA |
| Description | Homelink, the in car operation for garage door openers changed creating what I believe to be a hazard. The current version only operates with the ignition on while previous models did not have this requirement. I contacted subaru and their reply was "working as intended". My point is this, how many people might now start their car in an enclosed space (closed garage) because the homelink won't open the door until ignition is on? I recognize that you can turn ignition on without starting the vehicle, but how many people might not understand or take the extra step to do that? |
| Category | Visibility/wiper |
| Date | Jun 29, 2019 |
| State | NJ |
| Description | Windshield quality - 2019 subaru forester sport windshield chip very easy. Car parked on driveway and it was hailing for 2 minutes; couple tiny chipped/pitted were found on windshield; no crack. This only happen to the subaru, but not the other vehicles I owned (volvo and honda). Subaru windshield chip/pitted easily on vehicle with eye sight equipped. The windshield seems thinner compare to older model and other vehicle brands. This issue also applied on highway driving as any tiny object will cause chipped on windshield easily where this does not applied on other vehicles. Replacement is expensive as windshield has to be subaru certified otherwise eye sight will not work. Furthermore, eye sight calibration is an additional cost on top of the windshield replacement and it is not cover by dealership windshield warranty package. |
| Category | Visibility/wiper |
| Date | Jun 29, 2019 |
| State | WA |
| Description | While driving on empty highway at appx 55mph, windshield spontaneously cracked. Crack extends from the edge of the passenger side about 15 inches. No rock or other foreign object hit the windshield. Car is 5 weeks old with 1,070 miles. |
| Category | Steering |
| Date | Jun 25, 2019 |
| State | NV |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated that the steering wheel was angled to the passenger side. The vehicle was taken to lithia reno subaru (located at 2270 kietzke ln, reno, nv 89502, (775) 800-5534) to be diagnosed, but no failure was detected. The manufacturer was notified. The failure mileage was 4,000. |
| Category | Structure:body |
| Date | Jun 21, 2019 |
| State | NM |
| Description | Have taken my brand new 2019 subaru forester sport to local dealership a total of 5 times in 2 months regarding the rear hatch not opening. They state to reset it I need to disconnect the battery and let it discharge, then connect the terminals. This is a headache and a major inconvenience to have to do when you have loads of items you need to load into the vehicle. This is definitely defective and needs to be recalled by subaru to fix. Doesn't matter if the vehicle is on a flat surface or if it is at an incline. The rear hatch will get stuck and can't open it. |
| Category | Visibility/wiper |
| Date | Jun 21, 2019 |
| State | OH |
| Description | Rear side window on the left (driver's) side burst while vehicle was parked. Shattered into large and small pieces. |
| Category | Visibility/wiper |
| Date | Jun 20, 2019 |
| State | NC |
| Description | I was driving on the local highway in greensboro sunday june 16th, when a small pebble flew up from the road hitting the windshield and causing a large crack running across the passenger side of the vehicle. This occurred in my brand new vehicle that we had only had for three weeks at the time. Our other forester we have had for many years, encountering similar situations with no damage to the windshield. I contacted subaru of america to make them aware of this occurrence as it should not have happened with minimal impact from a very small object. |
| Category | Electronic Stability Control, Steering |
| Date | Jun 16, 2019 |
| State | OR |
| Description | Steering is very sensitive on highway speed -- above 50mph. Car is responding too much and unpredictable on any small movement of steering wheel. |
| Category | Visibility/wiper |
| Date | Jun 15, 2019 |
| State | CT |
| Description | 600 miles on new car. I was driving on local street less than 45mph and a small pebble kicked up and chipped my windshield. This shouldn't have happened so easily because I've had cars for years and never experienced a windshield chip so easily. The internet is full of new forester windshield complaints. |
| Category | Electrical System |
| Date | Jun 11, 2019 |
| State | RI |
| Description | I took delivery of a 2019 suburu forrester on friday june 7, 2019. Less than 3 days later the entire starlink command head unit failed leaving the backup camera, radio, audio, cell phone and navigation systems inoperable. The dealer could not fix the problem. A new unit must be ordered. |
| Category | Visibility/wiper |
| Date | Jun 09, 2019 |
| State | RI |
| Description | On 5/12/2019, a 6-inch crack appeared in the windshield after the car sat in a driveway for approximately three hours. It was in a rural area with no trees overhead. There was no sign of a chip or dent precipitating the crack, nor do I (the driver) recall hearing anything hit the windshield recently. |
| Category | Visibility/wiper |
| Date | Jun 09, 2019 |
| State | TN |
| Description | Windshield spontaneously cracked while parked in the garage. Crack began at the center of the windshield underneath the plastic cover and formed a larch "s" shaped crack. Cracks interfere with the eyesight safety system and visibility while driving. Car was only 3 weeks old with 1600 miles. |
| Category | Visibility/wiper |
| Date | Jun 07, 2019 |
| State | WA |
| Description | Over the course of about three weeks, two different windshields have been destroyed by very small rock chips that very rapidly turned into large cracks. The first occurred on the freeway, in traffic, at a relatively slow speed (approx 35mph). I heard a slight tick and noticed a very small chip on the windshield (about the size of a bug). I made a note that I would need to arrange a repair and continued to my destination. After being parked for approximately an hour, I returned to the vehicle and noticed I had an 18 inch crack in my windshield, directly in my line of sight. I made arrangements for a replacement which was delayed, I was told, because there was a backlog of foresters awaiting windshield replacement. About a week after the replacement, again while on the freeway, I received another chip, which turned into a 2 foot crack within about 2 minutes. These windshields are extremely expensive to replace due to subaru's "eyesight" safety systems. These incidents have exponentially increased the cost of ownership on a vehicle that I purchased specifically for its perceived low running costs. In my 25 years of driving I have had to repair a few rock chips but I have never had to replace a windshield. Now I will have replaced two on a vehicle less than 4 months old. I can only assume that subaru has used extremely low grade or defective glass that easily cracks, creating a visibility safety hazard and undue expense for forester owners. |
| Category | Unknown Or Other |
| Date | Jun 05, 2019 |
| State | MO |
| Description | I was driving on the highway nowhere near another car, when my windshield spontaneously cracked. It's a horizontal crack across almost half of my windshield on the passenger side, about 19 inches long and 14 inches from the bottom. I was out in the open, no trees, no overpass, no other cars nearby. |
| Category | Visibility/wiper |
| Date | Jun 04, 2019 |
| State | CO |
| Description | Windshield shattered within 6 months of purchase during a drive on a county maintained dirt road going 30mph. Received first chip after 3 days of use on an interstate going 65mph. After looking into cost for repairs discovered this is a known problem with recent subaru vehicles including a law suit in canada against the outback model vehicles for shattering glass. I have never had to replace a windshield on a vehicle before and now must do so within 6 months of purchasing a brand new vehicle. This is a serious safety concern, if the windshields are this thin it will not take much force to have objects come flying through the windshield. |
| Category | Visibility/wiper |
| Date | Jun 04, 2019 |
| State | TX |
| Description | A crack has developed in windshield. It appears to have begun below the wiper blade on the passenger side of the car. And is traveling horizontally across to the driver's side of the windshield, in the sight line of the driver.. The crack is approximately 36" long and growing. Yes, I know windshields can readily crack if hit by an object. But this appears to be a different issue because: 1) the vehicle is new, about 2 months old with approximately 4500 miles. 2) I know of no solid objects hitting the windshield 3) the crack appears to have begun in an area protected by the hood line. It would be highly unlikely a stone or other object on the road could be thrown up and strike the windshield below the wiper blades. 4) we first noticed the crack after the car had been stationary, parked in our driveway, for 3 days. 5) we having the first hot days of the year (90+ degrees f). 6) and yes, the internet has a number of very similar stories involving 2019 subaru foresters enduring cracking windshields when stationary. |
| Category | Seat Belts, Structure:body |
| Date | Jun 01, 2019 |
| State | PR |
| Description | Strange rattling noise at the rear passenger seatbelt compartment and rear passenger seat. Noise is only heard while driving over rough pavement or surfaces. Not normal for a 2-month old vehicle. |
| Category | Electrical System |
| Date | May 31, 2019 |
| State | TN |
| Description | The rear, automatic tailgate periodically fails to operate and effectively locks one out of that area. There is no known by-pass or workaround and based on subaru user site, appears to be a widespread problem. It also seems that subaru itself does not understand the issue and has many explanations but no solution or workaround. It represents a serious safety issue should a pet be in the back or perhaps a person after a crash. When it fails, the electronic key, dashboard button and button on the gate all fail to operate and one is effectively locked out from that part of the car. The "when did this happen" question needs to have multiple answer options. My wife and I both own a 2019 subaru forester touring and we both are having issues. Incidents right after purchase at the end of april 2019 and through 5/31/2019 per car. |
| Category | Visibility/wiper |
| Date | May 31, 2019 |
| State | CA |
| Description | Vehicle stationary, turned windshield heater on and the windshield crack coming below wiper area and traveled to middle area. |
| Category | Electrical System, Electronic Stability Control |
| Date | May 21, 2019 |
| State | CA |
| Description | Accidentally left the moonroof slightly open. Rainwater got inside the adaptive cruise control causing it to malfunction . |
| Category | Seats |
| Date | May 21, 2019 |
| State | NY |
| Description | The seatbelt in the backseat gets tangled and locks in an upper position making the seatbelt inoperable. I have had the car seven months and it has happened 10 times. I take it to the dealer , they pull the stuck belt out from under the metal roller,but it happens again and again.*dt*jb |
| Category | Visibility/wiper |
| Date | May 17, 2019 |
| State | NJ |
| Description | New car - 3 weeks old and a 1,000 miles. Driving to work on a route I've taken for 5 years. I was traveling at 60 mph on I-195 on a rainy morning, and I heard what sounded like a small rock hit the windshiled but I couldn't see any damage. After work walking back to my car I see a one foot crack on the passenger side, which has now grown to two feet running horizontal. There is a small chip just below the passenger side wiper. The crack has grown from that chip. Very frustrating to have glass break and crack so easily. After researching this I saw that several people have had similar issues with forester glass. |
| Category | Visibility/wiper |
| Date | May 16, 2019 |
| State | GA |
| Description | I purchased my 2019 subaru forester sport on friday, 4/19/19. On saturday, 4/20/19 I was driving on the interstate in the right lane with a pickup truck pulling a trailer ahead and in the lane to my left. I did not see anything, but heard a crack and my windshield cracked from the top just a few inches from center toward the passenger side down towards the center of the windshield. Upon inspection of the windshield it appeared that a small rock may have hit the windshield near the top in the section of the windshield which is black. The dealer stated it was hit by something and therefore not covered under warranty. I filed a claim with my insurance and paid the deductible to have the dealer replace the windshield. I picked up the vehicle monday, 5/6/19 after having the windshield replaced. On wednesday, 5/8/19 while driving in town at approximately 35mph with nobody in front of me, the windshield cracked from the bottom right hand corner up towards the center of the windshield. I took the vehicle to the dealer who could not find any impact damage causing the crack. They agreed to replace the windshield at no charge to me. I picked up the vehicle on tuesday 5/14/19 after the second windshield replacement. As of today, thursday 5/16/19 the windshield does not have any damage, although with having two windshields replaced within less than one month of ownership, it appears there is some sort of problem with the manufacturing and/or design of the subaru vehicles and/or windshields. |
| Category | Electrical System, Structure:body, Visibility/wiper |
| Date | May 12, 2019 |
| State | AZ |
| Description | I had the new 2019 subaru forester for not even a month yet, and I have been in the dealership for 5 times regard of power rear gate not opening and cracked right rear quarter glass, which of the two I considered manufacturer defects, but they denied on both issues but could not provide me the reason and proper way of how they're going to handle the problem. |
| Category | Visibility/wiper |
| Date | Apr 25, 2019 |
| State | CA |
| Description | Front windshield has numerous rock chips, quality of the glass is not up to par and I'm afraid that cracks will start to form soon. Please investigate as subaru needs to be aware that the current glass needs to be replaced with a durable glass and be able to resist everyday hits from small debris on the freeway. |
| Category | Visibility/wiper |
| Date | Apr 23, 2019 |
| State | MI |
| Description | Windshield cracked from a small pebble after having the car for 5 days. I was driving on a city street, traveling less than 40 mph when a pebble hit the driver's side edge of the windshield. The windshield should be able to withstand pebbles being thrown up from the road. This should be addressed by the manufacturer. I cannot believe that this windshield cannot handle debris hitting it. No divots or pitting in the windshield, just an immediate crack that grows. Very disapppointed with this vehicle's windshield. |
| Category | Visibility/wiper |
| Date | Apr 22, 2019 |
| State | TN |
| Description | Windshield broke |
| Category | Visibility/wiper |
| Date | Apr 19, 2019 |
| State | NM |
| Description | Had car only three months. Now in addition to a chip there is a gigantic crack in the windshield that will require an expensive oem replacement. |
| Category | Unknown Or Other |
| Date | Apr 18, 2019 |
| State | CA |
| Description | Wife was driving down the highway and hit a very small pebble about the size of a skittle and the windshield cracked and needs a full replacement. |
| Category | Unknown Or Other |
| Date | Apr 17, 2019 |
| State | NJ |
| Description | Windshield is weak and cracks very easily. Have had it replaced and five days later it needs replacing again due to crack. Both times from a small rock hitting the windshield on the highway. |
| Category | Electrical System, Electronic Stability Control, Vehicle Speed Control |
| Date | Apr 12, 2019 |
| State | CA |
| Description | In our 2 week old 2019 forester, we were driving on the freeway at 65mph and felt a sudden jolt and the car shut off: the lights on the dashboard went off, the headlights went off, the turn signals would not work and the accelerator wasn't working. We guided the car off the freeway and sat on the side of the freeway. The dealer's master mechanic cannot find any code that tells them what is wrong so they tell us there is nothing to fix. This is outrageous. This was a life-threatening event so we do not feel safe driving the car for ourselves and other cars on the freeway. Subaru is not taking this seriously. We read there have been other "car stall" problems similar to ours with foresters from other years. |
| Category | Visibility/wiper |
| Date | Apr 10, 2019 |
| State | TX |
| Description | Driving on a 3 hour drive home going 65mph I got small rocks hit the windshield at two different times and immediately cracked the windshield. I was going 45mph on one and 65mph on the other. Seems to be a bad design or just bad windshields. |
| Category | Visibility/wiper |
| Date | Apr 10, 2019 |
| State | VA |
| Description | While driving a slight noise was heard followed by the appearance of a horizontal crack which spread to approximately 15". Vehicle was in motion on a us highway. Both safelite and the local subaru dealer have advised that replacement glass is on hold / national backorder. It has been broken and there is no estimate of when or if it can be repaired. |
| Category | Visibility/wiper |
| Date | Apr 09, 2019 |
| State | NM |
| Description | Within this vehicle's first 500 miles some wind whipped up sand particles on the highway, I heard a "pop pop pop" and when I got out noticed three small chips on the windshield. I have had cars for thousands and thousands of miles and never a chip. I am now fearful of taking this car on gravel roads which is why I purchased it. |
| Category | Visibility/wiper |
| Date | Apr 05, 2019 |
| State | MI |
| Description | Cracked windshield after driving only 1500 miles. We were driving with no other cars on the road when we heard it crack. |
| Category | Visibility/wiper |
| Date | Apr 05, 2019 |
| State | AZ |
| Description | Windshield cracked on new 2019 subaru forester. Car was moving and hit by a stone while driving on the freeway. Chip grew horizontally across the line of sight. Now I have been informed that there is a national back order on windshields for this model. This has created a safety issue, a legal issue, and a convenience issue. After checking on line I see where there are many people with a similar problem. The cars should not be available for sale if there are no replacement parts for something as basic as a windshield. This "single point of failure" is making the vehicle undrivable. |
| Category | Visibility/wiper |
| Date | Apr 05, 2019 |
| State | TX |
| Description | Defective windshield. Small rock cracked the windshield to half |
| Category | Visibility/wiper |
| Date | Apr 04, 2019 |
| State | CT |
| Description | When driving on the local road, I heard a loud snap from my windshield but forgot about that when I got home. The next morning I noticed a crack at the bottom of the windshield glass. Today that crack extended by several inches. According to subaru dealership, there is a very long back order for 2019 subaru forester windshields. |
| Category | Visibility/wiper |
| Date | Apr 01, 2019 |
| State | TX |
| Description | The forester arrived to us from the dealership with a cracked windshield. It was replaced by the dealership. The replacement was cracked within a day of driving the vehicle. There seems to be an ongoing issue with the 2019 subaru forester windshields. Both times of incident the vehicle was in motion on the highway and was impacted by a very small rock - yet the entire windshield became damaged. |
| Category | Air Bags |
| Date | Mar 28, 2019 |
| State | SC |
| Description | I was driving my 2019 subaru forester on the interstate when a car stopped in front of me. I attempted to brake, but did end up rear ending the car in front of me, which pushed her into the car in front of her. The impact was at least 30-35 mph and the car is totaled. Airbags failed to deploy.*jb |
| Category | Visibility:windshield |
| Date | Mar 26, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2019 subaru forester. The contact stated that the windshield cracked without any warning or an impact. The vehicle was taken to an independent mechanic where the windshield was replaced, but the failure recurred. The vehicle was taken to subaru of ontario (888-905-4875, located at 1195 auto center dr, ontario, ca 91761) where it was determined that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 4,000. |
| Category | Electrical System |
| Date | Mar 25, 2019 |
| State | MN |
| Description | Tl* the contact owns a 2019 subaru forester. While turning the vehicle, the entire electrical system shut off, including the power steering and emergency braking system. The contact was almost involved in a crash due to the failure. The contact pulled over, shut off the engine, and restarted the vehicle, but the electrical failures remained. The vehicle was slowly driven back to the contact's home. St. Cloud subaru (141 park ave s, st cloud, mn 56301) stated that water may have contacted the wiring under the hood and caused the malfunction. The contact was working on having the vehicle towed and receiving a loaner vehicle from the dealer. The manufacturer was notified via email. The failure mileage was 1,500. |
| Category | Unknown Or Other |
| Date | Mar 24, 2019 |
| State | NY |
| Description | I was driving the vehicle and a crack appeared spontaneously in the windshield starting from the bottom of the windshield close to the wiper. I have been unable to obtain a replacement windshield due to backorder and unavailability of subaru windshields for this vehicle. I am unable to drive the car due to the condition of the windshield. I am responsible for payments for a car that I cannot drive because subaru does not have the necessary replacement part. I have requested a substitution of collateral for this reason and am waiting to hear from subaru. According to various forums this seems to be an ongoing problem with this model subaru. Is the part unavailable because so many windshield replacements are needed? |
| Category | Visibility/wiper |
| Date | Mar 15, 2019 |
| State | CA |
| Description | Bought the car 11/23/2018, and in january 2019 the windshield crack from the bottom up and branch out for no reason. The car parked inside of our garage. Contacted subaru hq and dealership subaru of ontario california, both denied the windshield has any defect. And the dealership service manager only looked at it 2 seconds and said it's impacted!! |
| Category | Unknown Or Other |
| Date | Mar 14, 2019 |
| State | NJ |
| Description | Drove the vehicle in the morning (heat on high). Parked it in a private lot for about 5 hrs. There was light snow/ice that day. I got out to drive and see a huge crack on the windshield spanning from the passenger side through to the center of the windshield. There were previously no discernable nicks on the windshield. Contacted subaru, all forester windshields are backordered. Some on the forester forums have waited over a month for their windshield. Mine will supposedly take at least 3 weeks. Not acceptable to be driving with a defective and already cracked windshield. Subaru is aware of their windshield issue but there is no recall as of yet. |
| Category | Visibility/wiper |
| Date | Mar 14, 2019 |
| State | CA |
| Description | Windshield crack and rock chip. The subaru oem windshield is very weak and I've already noticed a chip on the windshield for a car that is 5 months old. Several owners have already filed a complaint for the previous years, and its the same for 2019 as well. |
| Category | Visibility/wiper |
| Date | Mar 13, 2019 |
| State | TX |
| Description | While driving on the freeway, there were some bumps on the road and suddenly a crackling noise and a vertical crack developed on the driver side windshield. The cracked run from the upper right corner towards the bottom of the windshiled. |
| Category | Visibility/wiper |
| Date | Mar 08, 2019 |
| State | NY |
| Description | Windshield cracked for no reason nothing hit it went to dealer no help from them took car to glass expert . Said windshield was not hit (spontaneous crack) happens on 02/13/2019 found out no replacement in the usa. Window out of car 02/26/2019)subaru no help left without car |
| Category | Electrical System, Unknown Or Other |
| Date | Feb 21, 2019 |
| State | CA |
| Description | Rear gate door would not open whether using keyless fob, rear gate door button or dash button. Had to have car battery disconnected for a short period of time and then reconnected it to get the rear gate door to work. |
| Category | Structure:body, Unknown Or Other |
| Date | Feb 14, 2019 |
| State | NY |
| Description | Windshield cracked ,bottom center up about 15" circle . Vehicle parked . No stone mark or star mark. Looks like factory defect. I've heard of others doing same. |
| Category | Visibility/wiper |
| Date | Feb 05, 2019 |
| State | NY |
| Description | I am here to report my 2019 subaru forrester windshield crack. I the car is only 1 month old and we found the crack in the morning while sitting in the driveway I heard the same problem happens on 2015 outback I called the shop and they took pictures and they did not find any chips that would indicate a rock or pebble hit the car and said they will call subaru and get back to me |
| Category | Structure:body |
| Date | Jan 20, 2019 |
| State | CO |
| Description | The 2019 subaru forester with the electric rear door, has an almost impossible manual release mechanism for the interior rear hatch door (the 5th door at the rear). A little panel has to be removed using a screw drive to access the manual release. There is no sign or indication that the particular panel has the release behind it. If for some reason there is an emergency that necessitates the emergency use of that rear door, the victim will never get the door open unless (1) they know of the panel and (2) they have a screw driver with them! |
| Category | Service Brakes |
| Date | Dec 27, 2018 |
| State | VT |
| Description | Takata recall, we recently purchased a 2019 subaru forester from a subaru dealer in berlin vermont. It developed an extremely loud squeal with under 2000 miles. This was a result of defective brake material on the right rear inner brake pad breaking loose from the brake pad and lodging between the rotor and dust shield. I took photos of said defect (kept the defective component) and brought the vehicle back to the dealer, I gave them the defective material which was crusted on the side of the pad lining. They brought the car in and told me it was road dirt. Fortunately I took photos of the defective component as well as the brake pad. They gave me the car back without changing the defective components. The defective brake pad had a build up of this crusted obviously defective material from brake manufacture on the sides of it. This material appeared to have a lava crusty type texture and is obviously not brake pad material. The manufactured brake pads are currently on the vehicle. I can not upload photos on this computer, do have photos however. This would obviously have some effect on brake life and and performance as a foreign substance is being introduced into the service brake components. I have the actual miles when the dealer brought it into the shop as well. Thanks for your attention in this matter. |
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Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I have a 2019 Forester that I purchased in Oct 2018. All I can say is that my car has been in and out of the dealership almost every 2-3 months for issues from recalls and major ones. Naming but a few, tailgate will not open, seatbelt, radio, electrical harness, grill shutter valve, engine coolant control sensor issues. I can keep going on and on. The only place I service this car from the date of purchase is the certified dealership. All I hear when I turn on the AC or heater is a hissing noise.
This is not what I thought about Subaru.
Slow to start barley starts some times ,now leaking anti freeze , new brakes squeal dealer says all is fine 5 times in ..???
My computer panel goes blank, I hear a buzzing noise, then it comes back in. But, the phone won’t stay connected and the GPS many times doesn’t Work. Dealer says they cannot replicate the problem and gave done nothing.
We are concerned with the ride of the car. Sometimes it acts like it needs to keep us in a lane when we want to change lanes. Sometimes it jerks. Sometimes it feels like the front floats. And, it really catches the wind. After driving distance we really feel like we’ve been through a wrestling match.
I lease a 2019 Subaru Forester Sport, a week ago we had some rain, meanwhile the car had been parked and locked down the whole week. Due to the rain, the car’s frame got flooded and water is soaking the floor on the driver’s side. Electrical stuff is all gone and the car needs to be jumped to start the engine.
Dealer is trying to tell me it’s normal and this and that. Looks to me like the car is defected.
I have had my 2019 Subaru Forester Touring since December 2018 and have had issue with losing the radio presets. However, it was fixed by updating the infotainment software at the dealership free of charge. My tailgate did not open once but I followed a forum instruction (don’t have the link anymore) and it has not happened since. I leased the car because it was a brand new model. After over two years of living with it, I am likely going to keep it after the lease ends. My brother has one in the Sport trim and has not had too many issues either.
The cruise control ‘surges’ because it is an adaptive cruise system. It will accelerate pretty rapidly (this can be changed in settings to accelerate more gradually) to your set speed once the car ahead that was travelling slower than your set speed clears out of your way or you change lanes. The set speed can be changed in 1km increments by holding up or down the right toggle. A single flick will change the speed by 5km either way.
I also have all the issued mentioned in this article. The trunk opens sometimes, not all the times – yesterday it didn’t open. The moonroof opens sometimes, not all the time. The radio removes all the saved channels all the time. My windshield cracked (and it is still cracked) and even though I purchased the warranty, Subaru of Ontario still does not cover it since it is larger than 4 inches long. I had issues with the A/C, it wasn’t working properly. Went to the dealership 3 times to get that issue fixed. The eyesight also speeds up very aggressively. This car has non-stop issues. I would not recommend it to anyone else. I tried to get my money back from the dealership and they wont even work with me.
I have a 2019 forester as well and my eye sight and all safety will turn off while I’m driving on the road even if they is no reason for the eye sight to turn off and all the the safety features as well. I have radio issues as well where i will set up my radio stations and a few weeks sometimes a months I will turn on my car and all my stations will be gone. I got this fixed once and its annoying . I also have a crack on my windshield as well after driving on the freeway and a small rock hit it. I HATE THIS CAR AND WILL NEVER BUY OR TELL A FREIND TO GET ONE.
Hello, I have a problem with my 2019 subaru forester that two dealerships have refused to admit even exists. The car surges when on the highway with cruise control when going up hill.
I purchased the car 10 months ago so I would have to have this case move fairly quickly. What should my next step be and why should I go with your law firm?