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The 2022 Kia Sorento is a family-friendly SUV that is meant to enhance the drive. The automaker claims it has “power for every experience.” Yet, customers are faced with serious issues, including problems with defective visibility because of windshields that crack, brakes that malfunction, engines that lose power, and tow hitch harnesses that are a fire hazard.
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NHTSA Complaints for the 2022 Kia Sorento
| Complaint Category | Number of Complaints |
|---|---|
| Power Train | |
| Engine | |
| Electrical System | |
| Unknown Or Other | |
| Service Brakes | |
| Trailer Hitches | |
| Visibility/wiper | |
| Visibility:windshield | |
| Steering | |
| Fuel/propulsion System |
Most Common Problems with the 2022 Kia Sorento
There are 28 complaints filed with the National Highway Traffic Administration (NHTSA) about the 2022 Kia Sorento. These relate to more than a dozen components and systems. But the ones that attract the most complaints are visibility (specifically windshields cracking spontaneously), faulty brakes, engine problems, and electrical issues. There have also been complaints about the powertrain, with owners citing transmission problems.
One complaint listed under the Vehicle Speed Control category describes how a parked Sorento suddenly “rolled away and crashed into a neighbor’s fence.” According to the complaint, the dealer refused “to diagnose the vehicle until the cosmetic repairs were completed.” Now the owner places rocks under the SUV and activates the emergency brakes to prevent another roll away.
Problems Causing Recalls
Additionally, there are 6 recalls that affect the Sorento, 2 of which only affect the Hybrid and Plug-In Hybrid models.
- An urgent recall relating to the tow hitch harness can cause an electrical short, which can result in a fire. This affects several model years of the Sorento, Sorento Hybrid, Sorento Phev, and the Sportage.
- An oil leak caused by a crack in the supply pipe to the turbocharger that can also increase the risk of a fire.
- An incorrect tire size can lead to impaired anti-locking or traction control systems, which can increase the risk of a crash.
- An engine issue that can result in a complete loss of drive power increasing the risk of a crash.
- Seat belt pretensioners may explode risking damage to vehicles and injury to people. The initial recall affects 213 2022 Sorento Hybrids and Phevs (March 2022).
- An update on the seat belt pretensioner recall (June 2022) affecting 17,199 2021-2022 Sorento Hybrids and 2022 Sorento Phevs. Any vehicles already repaired need a “new remedy completed.”
A further problem is that owners are complaining that dealerships don’t have the necessary parts required to fix the problem. The recall notice issued on September 19, 2022 advises owners “to park outside and away from structures until the recall repair is complete. The remedy is currently under development. Owner notification letters are expected to be mailed on November 14, 2022.”
Defective Windshields that Crack
Seeing clearly out of any vehicle should be a top priority. However, the defects with the 2022 Sorento’s auto glass are making it difficult for customers to see out of the SUV.
The very first NHTSA complaint about the 2022 Kia Sorento was from an owner in Indiana on January 11, 2022 whose windshield cracked. “My vehicle (2022 Kia Sorento) was purchased (on) 11/08/21. It only has 1,777 miles at this exact time. My windshield started cracking on my driver’s side from the sunroof down. This is ridiculous for a vehicle so new. I’ve read this is a chronic issue with the Tellurides. Kia refuses to do anything about it.”
There are another 5 complaints filed under Visibility and Visibility/Wiper. In fact, all visibility complaints relate to windshield cracks.
An owner from Texas has the same sentiments as the Indiana owner. “We have a new 2022 Kia Sorento. The windshield, without any impacts at all, cracked overnight in our garage – from (the) lower driver corner up across to (the) passenger side, right in line of sight of (the) driver. Kia refuses to answer their phones to remedy this problem.”
An owner from California, assuming the windshield was hit by a small stone, says by the time they got their brand new car home from the dealership, a 2-3 inch crack was 12 inches long. “Googling around it seems like I am not the only one who is facing this issue and there was in fact some recall too in the past with Kia cars.”
Another common complaint is that dealerships refuse to help.
No Problems Acknowledged by Manufacturer
The law mandates that all manufacturer communications, including technical service bulletins (TSBs) sent to dealerships are supplied to the NHTSA.
However, the automaker hasn’t issued any communications about the auto glass, probably because it doesn’t want to be held liable.
Brakes that Malfunction
Any problems with vehicle brakes become an immediate safety issue.
Several owners report serious vibrations when braking at speed. Others state that their Sorentos’ brake rotors are warped, which makes them shake violently when driving. This, says an owner from California who has seen many similar complaints online, seems to be because “the vehicle has an undersized brake system that produces a lot of heat.” Also, when the SUV comes to a stop slowly, “the brake pedal feels like it grinds or makes a crunch noise”
A New York owner reports that the vehicle’s brakes failed to engage while they were driving on a highway, “which almost caused us to have an accident.” Fortunately, “the autonomous emergency braking system engaged and prevented the accident.”
An owner from Washington states that they have had “intermittent brake issues” without error codes or visual indications.
In July, 2022, the owner’s wife was driving “ when she noticed the brakes weren’t responding normally and she was able to press the brake pedal all the way to the floor. This happened again the following day and she recognized that something was wrong.” Due to safety concerns, the SUV was towed to the dealership. Two months later, the vehicle still had problems even though the service department replaced the brake master cylinder twice. It “evidently has a leak issue.”
Another very different issue experienced by an owner in Indiana relates to the soy-based wire shielding. The dealership says the wires must be repaired because a rodent has chewed through them. But the Kia warranty doesn’t cover this kind of damage.
Engine Problems
Problems owners are experiencing with Sorento engines include transmission issues, a lack of acceleration, and loss of power.
An owner from North Carolina had a transmission failure warning with a new 2022 Sorento that had only 775 miles on the clock. The warning said: “Check transmission oil immediately!” (The) vehicle became sluggish and I had to turn on hazards to crawl it back home.” Because the dealership couldn’t replicate the problem, they couldn’t help. A few days later, “the error message re-appeared with (the) engine performing sluggishly.”
“After researching online, several Kia Sorrentos are encountering the same error and transmission failures with less than 2,000 miles. Kia is failing to identify and remedy the issue nationally.”
When an owner from Illinois couldn’t accelerate, she turned the SUV off and then on again a few minutes later. But, again, the dealership couldn’t identify the problem. Then it happened again on the highway, when the owner’s 1-year-old child was in the car. The “Dealership again says it sees nothing wrong with the car and is charging me to test the fuel. Sounds like Kia has a problem on their hands that they should address before a terrible accident happens.”
A car that lost power was in Texas while the owner was driving at highway speed. It happened 3 more times, but 3 different dealerships failed to find a problem. “They saw all the codes for past problems but nothing was current so couldn’t be diagnosed. Twice it wouldn’t start in the morning. Once it died while idling. The dealership said the solution was to wait a few hours to see if it would reset. Kia was incapable of fixing the problem or even helping with my expenses. The car was only a few weeks old.”
Problems with the Electrical System
There are 4 complaints listed as electrical system problems. The most serious is from an owner in Texas whose tow hitch appears to have been responsible for the SUV catching on fire. This was little more than a month before Kia issued an urgent recall for 70,887 vehicles with tow hitch harnesses in danger of an electrical short that can result in a fire.
The complaint states that the car alarm went off about 2 hours after the owner had parked in his driveway. “I looked out (the) window and saw flames engulfing (the) rear of (the) vehicle. Called 911. Firefighters extinguished (the) flames.”
The fire crew said the fire was probably electrical and had started near the tow hitch receptacle. The tow hitch was installed by a Kia dealer a few weeks after he had bought the car.
“I’d never used the hitch until the day of the fire. That afternoon I bought a Kuuat bicycle rack with lights. The bike store installed the rack and plugged it into the hitch receptacle. I did errands for several hours with nothing appearing amiss.” Then, after parking, the fire started. “No injuries and no other damage. Looks like total loss.”
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Kia pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
Complaint Data
| Category | Trailer Hitches, Trailer Hitches |
| Date | Mar 10, 2023 |
| State | FL |
| Description | The contact owns a 2022 kia sorento. The contact received notification of nhtsa campaign number: 22v703000 (trailer hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Trailer Hitches |
| Date | Mar 01, 2023 |
| State | MN |
| Description | The contact owns a 2022 kia sorento. The contact received notification of the nhtsa campaign number: 22v703000 (trailer hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the failure and the contact was informed that the part was not yet available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Unknown Or Other |
| Date | Feb 14, 2023 |
| State | IL |
| Description | I went to take my husband coffee put my car in park got out to get my son out of the back passenger side seat of the car and when I got to the back passenger side seat, I try to unlock the door the door was locked so I went back around to get back to the driver seat to unlock the door and before I could get all the way back to the driver side door I heard a loud click and my car jolted forward and crashed into my husband's truck with my two year old in the backseat. I notified kia. They towed it to the nearest dealership. It's been there for a week, but they're refusing to do anything or provide me with a loaner vehicle at this time. I've been working with a representative and his only concern seems to be getting pictures of the damage that was done to the front of the vehicle when in reality, they really need to be looking at the computer in my car to see what actually happened. Although it caused damage to both my vehicle and my husband's vehicle, I am grateful that my husband's vehicle was there to stop my car because it could have been so much worse! |
| Category | Electrical System, Engine |
| Date | Feb 04, 2023 |
| State | FL |
| Description | The sorento went in for three recalls on 1/24/2023 at 6970 miles. These were tow hitch recall ( no tow hitch on the vehicle) . Sc250 8 speed electrical oil pump and sc252 b hecu inspection. One week later , (and after approx. 35 miles) , while driving all warning lights started flashing and the engine lost power. Luckily I was in an area where I could stop and when the car was in neutral with all lights warning still flashing the engine ran irregularly between 1000 and 1500 revs. When I tried to put in back in gear and drive it just limped at a about 5 miles per hour and when you depressed the accelerator nothing happened. I switched car off and waited 10 seconds and restarted it. This time the malfunction indicator lamp (mil) stayed on. I then switched it off again and waited 30 minutes. This time all lights went out and the engine operated normally. I immediately phone the dealer who did the recalls and who then examined the car. The error codes they found were p065312 (engine) c1161386 brake) c136081 c174181 c161381 (front radar) c161386 c164286 (front view camera) c169381111111 (rear corner radar). They redid the sc 250 update and test drove the vehicle to see if the problem reoccurred. It did not and the vehicle was returned to me on 2/3/2023. With the sudden loss in engine power this could have been very serious had it happened on an expressway. My wife is now too scared to drive the vehicle. I did phone kia customer service to report the issue and their file number is 15300218 |
| Category | Fuel/propulsion System, Vehicle Speed Control |
| Date | Feb 03, 2023 |
| State | IL |
| Description | While driving the car it failed to accelerate while pressing gas. It has happened 3 times. In each case it happened within approximately 5 min of driving, twice after idling for 10-15 min. The 'hybrid system warning-safely stop and do not drive' light came on but not immediately. The engine display in the car seemed to show that the engine was not sending any charge to the battery which was rapidly depleting. Stopping and restarting the engine clears the problem. A car that won't accelerate randomly is clearly a safety risk. I have taken it in to be checked, no resolution found, unable to reproduce the problem as it is very random. First time was probably 2-3 months after purchase. My son was driving so I didn't see first hand. Second time was about 3 months after. I did have kia check for codes after that event. Nothing found. And then about 3 weeks ago. Had kia check again. Error codes not saved in the system when car is stopped. Kia maintenance can take no action at this time. They requested I try take a picture of system activity next time it happens. |
| Category | Electrical System, Power Train |
| Date | Jan 31, 2023 |
| State | MI |
| Description | The contact owns a 2022 kia sorento. The contact stated while driving approximately 65 mph up an incline in inclement weather, the vehicle rolled backward. The contact stated that the awd failed to lock the wheels. The contact then stated that all four tires started to spin while in awd. Additionally, the contact stated that while attempting to turn on the heat, she smelled a burning odor through the vents. The contact also stated that there was an alert indicating to activate the heat in hybrid mode; however, the vent was blowing cold air. Additionally, the contact stated that previously the sensor malfunction warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 17,000. |
| Category | Electrical System, Engine, Power Train |
| Date | Jan 27, 2023 |
| State | CA |
| Description | Dear. Nhtsa good morning, yesterday I filed a complaint regarding 2022 kia sorento car problems regarding recall issues. This morning, I received a response from nhtsa saying that nhtsa cannot help with this matter. My complaint is about serious car issues which concernts 2 recall issues. Kia america took my car for repair on 12/20/22 and today is 01/27/23 until today, kia american is not responding about my car. Kindly re-review my complaint and help advise. My case information is as below. Request #593195 re: kia customer care case#15246591 thank you for your help. Best regards, dohee kim |
| Category | Electrical System, Power Train |
| Date | Jan 27, 2023 |
| State | CA |
| Description | The contact owns a 2022 kia sorento. The contact stated that while driving at various speeds, the vehicle was jerking and was losing motive power while at a stop light. The vehicle was able to restart, and no warning lights were illuminated. The vehicle was taken to a local dealer, where an unknown software update was completed. The vehicle was repaired; however, the contact stated that the failure recurred and the gauges on the instrument panel were failing to display and that the auto start/stop function and the downhill brake control were activating and deactivating independently while driving on flat surfaces. The vehicle was taken back to the dealer, where the failure could not be duplicated. The contact then stated that when she was shifting the gear into drive(d) the vehicle started reversing, and while shifting into park(p), the vehicle moved forward. Additionally, the contact stated two unknown warning lights had illuminated intermittently and that while driving at approximately 50 mph, the forward collision avoidance emergency automatic braking activated independently and caused the vehicle to swerve. The vehicle was then taken to kia of valencia (24095 creekside rd, santa clarita, ca 91355) where it was diagnosed that the lo-jack system needed to be removed; however, after the removal the contact stated that the failure recurred. The contact was awaiting another service appointment for additional diagnostic test and repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 13,882. |
| Category | Engine, Power Train |
| Date | Jan 26, 2023 |
| State | CA |
| Description | Dear. Nhtsa I owned a 2022 kia sorento and my vehicle had serious issues. I have attached complaint letter as a pdf file. Kindly review and advise your help. Thank you so much. Best regards, dohee kim |
| Category | Trailer Hitches |
| Date | Jan 23, 2023 |
| State | PA |
| Description | The contact owns a 2022 kia sorento. The contact received notification of nhtsa campaign number: 22v703000 (trailer hitches) however, the part to do the repair was unavailable. The vehicle was taken to a local dealer; however, the contact was informed that the remedy was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Power Train |
| Date | Jan 18, 2023 |
| State | FL |
| Description | There was a complete loss of motive power. Myself and my passenger were on a busy 5 lane road approaching a busy intersection when the check engine light came on as well as a "stop safely immediately" message and an audible chime sound. Then the car lost power. I was in the middle lane and had no way nor time to pull over safely before the vehicle lost power. Thank goodness I was slowing down for a stop light. This was the first time I had received any warnings, messages or other symptoms. The vehicle was towed to the dealership. They tell me that the recall number 22v760 is not the reason for the incident, but they do not know what the problem is. They have now had my vehicle for 43 days and still do not know what is wrong with it. I just completed a letter to kia consumer affairs as a written demand for a refund. I am calling them and filing a complaint online tomorrow. |
| Category | Trailer Hitches |
| Date | Jan 10, 2023 |
| State | UT |
| Description | 2022 kia sorento. Consumer writes in regard to nhtsa safety recall 22v-703. |
| Category | Visibility:windshield |
| Date | Jan 10, 2023 |
| State | CA |
| Description | On january 4, 2023, the windshield cracked without any outside force (no rocks, vandalism, etc.) it began underneath the passenger wiper moved upward and curved toward the drivers side. As I drove the following days, the crack grew and eventually splintered in a third direction, also with no outside forces. The stress of the crack formed a bubble-like crack in the middle of where it splintered. By the time I was able to get it to the dealership, the bubble was more of a hole. It is no longer available for inspection because it is at the dealership to be repaired. It effected my visibility and with how quickly and easily it spread I felt I was in danger of the windshield cracking to the point of breaking out completely at any time which could have caused an accident. The dealership denied the defect claiming the hole that was produced where the crack splintered was the origin and was caused by a rock. I explained and provided an earlier photo showing the stress bubble, but they still denied the claim. It was inspected at the dealership but pictures are forwarded to an outside source who makes the decision whether it is a defect of damage. There were no warning signs this would happen, no objects hit my windshield, I saw it happen as I was driving. It has been raining steadily and I believe the defect is near the installation point of the wipers which caused the crack. |
| Category | Visibility/wiper |
| Date | Jan 04, 2023 |
| State | IN |
| Description | This safety issue involves the windshield wipers. It is available for inspection upon request but must be inspected when it is snowing or freezing rain. When there is inclement weather such as temperatures dropping to create ice or wet and slushy snow, the wipers can not function correctly and you can then not see out your windshield and must drive with them stuck across the face of your windshield. The channel that holds the wipers fills with ice easily. Since the wipers on the 2022 kia sorento must retract under the hood during normal operation, they are not able to if ice or slush has accumulated in that channel. Therefore instead, they go up and down only about 5 inches. Even if you turn them off to try to clear and break up the ice in the channel, you can not do so as they are still moving. The only way to stop them from making this 5 inch movement is to shut the vehicle off. Warming up the sorento does not prevent this from happening. Our safety was put at risk because every time this happens, we are unable to see out the windshield clearly at all. We must pull off the road and manually wipe the windshield off which is dangerous and could cause an accident. Someone could run into us outside trying to clear the windshield, rear end our vehicle putting their lives at risk as well. The dealer today could not replicate this action, the formation of this ice, as it was above freezing. We were advised to record the action (or lack thereof) with our phone video next time it happened. The manufacturer did not see this happen. There were no warning lights. We are hesitant to drive our new awd vehicle in the snow as we could be put in a dangerous situation. This is the whole reason we bought an awd vehicle! So we could get safely around town in the winter. We are also afraid of the wiper motor burning out or having a shortened life span. |
| Category | Power Train |
| Date | Jan 03, 2023 |
| State | FL |
| Description | The contact owns a 2022 kia sorento. The contact stated while driving at an unknown speed, he heard abnormal sounds coming from the vehicle. The contact stated no warning light was illuminated. The contact continued driving to his destination. The contact took the vehicle to the local dealer where a software upgrade on the transmission was performed. The vehicle was repaired but continued to experience the failure. The contact then received notification of nhtsa campaign number: 22v760000 (power train). The contact took the vehicle to the local dealer and had the recall repair completed. The contact stated that the failure persisted. The contact took the vehicle back to the dealer, but the mechanic was unable to duplicate the failure. The contact continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000. |
| Category | Power Train |
| Date | Dec 29, 2022 |
| State | FL |
| Description | there was a complete loss of motive power. Myself and my passenger were on a busy 5 lane road approaching a busy intersection when the check engine light came on as well as a "stop safely immediately" message and an audible chime sound. Then the car lost power. I was in the middle lane and had no way nor time to pull over safely. Thank goodness I was slowing down for a stop light. This was the first time I had received any warnings, messages or other symptoms. The vehicle was towed into my kia dealership. They have had the car since december 6th and have not been able to tell me what is wrong. Before I received my recall letter, I had researched where other people have had the same issue and that kia was recalling over 65,000 kia's for this problem. Kia has run diagnostics on the vehicle but claims it is not due to this issue. Then on december 27th I received a safety recall for this very same issue stating that this notice applies to my vehicle and had my vin number on it. The dealership has been waiting for kia to diagnose the problem and have no idea when I can have my vehicle back. After demanding a loaner vehicle from kia, two weeks later, I was finally given a hertz rental car that is not comparable to my vehicle and which I have to pay . 99 daily for insurance that kia would not pay for. |
| Category | Engine, Power Train |
| Date | Dec 28, 2022 |
| State | NY |
| Description | The contact owns a 2022 kia sorento. The contact stated while driving 50 mph, the vehicle stalled inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer where an unknown software update was completed; however, the failure reoccurred while driving 20 mph. The vehicle was taken back to the dealer where the same software update was completed; however, the failure persisted. The vehicle was not repaired. The contact later received notification of nhtsa campaign number: 22v760000 (power train), which she related to the failure. The manufacturer was notified of the failure and a case was filed. The failure mileage was unknown. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Dec 26, 2022 |
| State | SC |
| Description | Multiple times I have experienced weirdness with the transmission in my 2022 sorento phev. One specific situation has happened to me multiple times and is a safety risk. Occasionally while stopped at a red light or stop sign with a reasonable incline it seems the electric motor fails to engage and it never switches to the ice engine either. Step by step 1 - stopped at stop sign or red light 2- release brake an hit gas 3- vehicle does not move forward no matter how hard you hit the gas (doesnt seem to engage electric or traditional engine) 4 - instead the vehicle seems like its in neutral and starts rolling backwards 5 - I slam on the brakes, and then try the gas again and everything is fine. I took it to the anderson, sc kia dealer and they just told me they couldn't replicate it. It has happened to me or my wife probably 4 times over the last year. Just wanted to report it because it feels like a good chance this is eventually going to cause a wreck. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Dec 26, 2022 |
| State | CA |
| Description | The emergency break goes on even when I'm driving straight in the freeway with no cars close to me. It's terrifying. Has occurred multiple times |
| Category | Visibility/wiper |
| Date | Dec 08, 2022 |
| State | VA |
| Description | We purchased a 2022 kia sorento in august of this year. Our front windshield from the seal to the middle of the window on the driver side has dots and they are migrating now to the passenger side as well. We took the kia to the kia dealership in princeton, wv and they opened a ticket on the vehicle and a few days later we were called and told kia recommended us to use bar keepers friend on the windshield, which is a very abrasive cleaner and using it on the inside would scratch it. We then took it down the road to safelite for a second opinion to see what they would have to say. The gentleman cleaned the windshield with a magic eraser and cleaner and the window looked great, but not even for 24 hours. We called battleground kia to ask them if it was one piece window or a two piece, which they stated there was no such thing as a two piece window which there is. We took the vehicle back down to battleground kia in greensboro, nc where we purchased the vehicle at, and were asked questions such as if we had an air freshener in the vehicle or had sprayed any kind of cleaner in the vents all which to our answers were no. Battleground kia told us that there was nothing else that they could do for our windshield. If you are driving into any kind of light it is like putting a white sheet up and you can't see anything. Having a child of our own it is dangerous to put our lives in danger or anyone else's driving with the windshield the way it is. They have refused to replace the windshield multiple times and it's brand new. It is currently in the service department for a brand new transmission as well. This makes the third time it has been in service for a transmission issue. |
| Category | Engine |
| Date | Dec 01, 2022 |
| State | IL |
| Description | Around 9:45 on december 29 my check engine light came on stating I had a powertrain issue for the engine control system. This car is only 5 1/2 months old since I bought it. I do all my maintenance get it checked. And they always tell me my suv is in great condition. Well yesterday. December 30 at about 12:40 pm my car did not want to maintain engine power. What I mean by this is when I try to turn my car on it started shaking and you heard the engine dying out. My battery was perfect all the lights radio and bluetooth connected just fine and at that point my car did not function. I am a very cautious driver. I believe that this is a malfunction. There are many people who have made the same complaint about the powertrain and their engine for a 2022 kia sorrento and have had this issue within the first year of purchasing the car . The whole purpose of purchasing a brand new car is not to have these issues within the first five years. This is ridiculous and I don't think he is taking it serious. They are having many of these issues regarding the engine and powertrain of the engine system control. I got my car towed by kia to the local dealership in naperville and they have not looked over my car nor have they offered me a loaner. I am a healthcare worker and do not have a time to takeoff of work and do not have an extra car, I want kia to fix this issue or replace my car because there is no way that my car should be having this issue within the first six months. |
| Category | Trailer Hitches |
| Date | Nov 28, 2022 |
| State | KY |
| Description | The contact owns a 2022 kia sorento phev. The contact received notification of nhtsa campaign number: 22v703000 (trailer hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Power Train |
| Date | Nov 23, 2022 |
| State | CA |
| Description | This has happened to this car 2 times already. First when the vehicle only had 12k miles, an mil showed up. Took it to the dealer and they said they could not find any dtc codes in there. When they gave it back to me the mil light was off... Surprisingly. 2nd time, 16k miles, the transmission gear was slipping some of the gears and we have never taken this vehicle to off road. The mil light came back on and also a message saying "transmission system error! Check transmission oil immediately". After this message came to the dashboard , the transmission started to fail and like going into limp mode - could not drive this vehicle over 20mph. Fortunately , this issue happened during the day so I took my kia 2022 sorento awd to the dealer. Now my vehicle is there for 4 days now and they dont know what is really going on with it. They are now talking with the headquarters engineers to see if they can figure this out but so far nothing yet. The dealer still have my vehicle trying to figure this out. |
| Category | Electrical System, Power Train |
| Date | Nov 22, 2022 |
| State | TX |
| Description | Vehicle's rpm goes up but the vehicle does not move and then goes back into shift or shifts into neutral without manually doing it. It stalls and refusing to shift while driving, coasting or at stoplight/sign. It unpredictable when it's going to happen, have almost gotten hit from being since it looks like I'm going and the car is not. No lights come on and I have reached out to numerous kia services and keep getting runaround. I was told that there was no recall and looked it up and there is. Power window and reverse camera continue to not function correctly either. This care is dangerous to drive! |
| Category | Visibility/wiper |
| Date | Nov 19, 2022 |
| State | WA |
| Description | My sorento was purchased on 17/01/22. My windshield started cracking on the middle to the passenger's side from the hood to the sunroof. I am unaware of how it even got there. |
| Category | Electrical System, Fuel/propulsion System, Unknown Or Other |
| Date | Nov 14, 2022 |
| State | TX |
| Description | I was pulling out to cross a highway with my 13 year old daughter in the passenger seat when my brand new 2022 kia sorento completely lost power and we were almost t-boned by a white ford f150 (I have all of this drivers info if needed). The screens went black like it simply shut off & I had no control of the vehicle whatsoever. I quite literally could not move my vehicle. We sat helpless, my daughter screaming bloody murder, watching a truck barrel towards us. By what could only be the grace of god, this man came to a screeching hault mere inches from my daughters windows. The car started back up like it never happened & I was able to drive almost 10 miles homes before suddenly losing power again, only this time, the screens turned black for a moment and it started back up on its own. I do not trust this car & I will be taking it back to the dealership today to demand a different car or a refund. This vehicle will cause a fatal accident. |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Nov 06, 2022 |
| State | MS |
| Description | Transmission will not shift or rev to high for next gear then will drop back to correct rpm an shift. Car will stall out or not shift. Problem has been duplicated at dealer. Was at dealership with no correction available at time kia engr. Advised no call back. Engine light stayed on would not reset at all dealer plus was told transmission replacements is only correction . Car had10k on it less then year. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Power Train, Service Brakes |
| Date | Nov 04, 2022 |
| State | NY |
| Description | I got a kia sorento 2022 in may of 2022. I was very happy with the car but I noticed an issue with brakes within a few weeks. The brakes would feel as if it grind on the road when pushed down on a sudden stop. A little over 5 months and I was due for an oil change, I was informed there was a recall on the transmission system and it just needed to be updated, I was shocked I was not informed, nor did I see a recall online. I figured I would mention the brake issue. Upon getting the car back I was told the brake issue was due to "debris or pebbles found." I was told to change the rotators/pads if it continued (the car was only 5 months old?) now the car drives strange. When shifting gears the car makes a loud clicking sound. When braking the car lunges forward and the car jerks. I do not feel safe in the car. It only has under 4000 miles. It is currently at the dealership for transmission diagnosis(notshiftingproperly,leaks,other). |
| Category | Unknown Or Other |
| Date | Nov 04, 2022 |
| State | OH |
| Description | I was driving down the highway at 8:00 am. The weather conditions were foggy. The air temperature was 43 degrees and I had the heat on in the vehicle. I experienced a sudden loud bang, followed by a shower of shattered glass. The front panel of my panoramic sunroof exploded, sending glass into the vehicle. There were no other cars around, I did not hit a bump in the road, I did not see any evidence of debris hitting or falling onto the vehicle, and I was not driving under any bridges or trees where something could have dislodged and fallen onto it. It was just a weird spontaneous explosion without reason. When I inspected the glass, it was clear that the stress around the edges where glass was still present was directed from inside the vehicle to outside, (or down to up), as the glass was bowed upward, perhaps indicating unusual torque around the edge of the glass panel. The entire panel was compromised except for about 6" of glass extending inward around the perimeter of the panel housing. I was hit by some falling glass, but was uninjured. Glass also showered down into the middle row seats, where my children would have been sitting if they had they been along with me. |
| Category | Visibility:windshield Wiper/washer |
| Date | Nov 01, 2022 |
| State | IN |
| Description | I have replaced my driver's side wiper blade three times and continue to get streaks in my feild of vision causing blind spots on my windsheild |
| Category | Power Train |
| Date | Oct 29, 2022 |
| State | IA |
| Description | After applying brakes and momentarily stopping the car surged forward as if the transmission didnt properly disengage and required me to apply max force to brakes in order to not move forward. This happens every time I come to a stop . |
| Category | Power Train, Vehicle Speed Control |
| Date | Oct 24, 2022 |
| State | IA |
| Description | Vehicle not shifting properly.. Sometimes when you let off gas it will accelerate and rpms shoot up.. I believe it's a transmission issue.. Dealership was able to confirm this happened... Definitely not safe if a car is in front of you and it just decides to accelerate on its own |
| Category | Power Train |
| Date | Oct 19, 2022 |
| State | GA |
| Description | I purchased a new 2022 kia sorento in march of 2022. By the end of april, at 1626 miles, the vehicle started giving me a warning on the dash stating "transmission system error! Check transmission oil immediately." the problem was intermittent and the dealer was not able to reproduce it. The difficulty is that the transmission does not have a method to check the transmission oil level. I have returned this vehicle to the dealer three times for this same problem. When the message is displayed, the transmission only provides power to the wheels in the odd numbered gears (1, 3, 5, 7) and slips badly in the even numbered gears. During slippage, the engine revs to 4,000 rpm. Unknown damage has most likely been done to my transmission at this point and kia refuses to take care of their customers. |
| Category | Seat Belts |
| Date | Oct 17, 2022 |
| State | MN |
| Description | I have tried to work with the dealer who sold me the car and they are either unresponsive or don't have the parts to fix the concern. |
| Category | Electrical System, Power Train |
| Date | Sep 28, 2022 |
| State | WA |
| Description | The contact owns a 2022 kia sorento phev. The contact stated that upon depression of the accelerator pedal, the vehicle would hesitate without warning. The contact also stated that while attempting to park the vehicle, the gear shifter remained stuck in neutral(n) and the vehicle could not be moved or turned off. The contact called the dealer and had the vehicle towed to the dealer. A diagnostic test was performed; however, the failure could not be duplicated. The manufacturer had also been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 500. |
| Category | Service Brakes |
| Date | Sep 23, 2022 |
| State | WA |
| Description | Intermittent brake issues without error code or visual indication. On or about july 27, 2022 my wife was driving away from our house in our neighborhood when she noticed the brakes weren't responding normally & she was able to press the brake pedal all the way to the floor. This happened again the following day & she recognized that something was wrong. She called roadside assistance to assess towing but the first available service appointment in our area was august 17, 2022 at lee johnson kia in kirkland, wa. The vehicle wasn't driven due to safety concerns & was towed to lee johnson kia on august 16, 2022. The service department has been unable to fix the car as of september 23, 2022. The brake master cylinder has been replaced twice & evidently has a leak issue. Kia america customer case #15006678. |
| Category | Visibility/wiper |
| Date | Sep 20, 2022 |
| State | TX |
| Description | We have a new 2022 kia sorento. The windshield without any impacts at all cracked overnight in our garage. From lower driver corner up across to passenger side right in line of sight of driver. Kia refuses to answer there phones to remedy this problem. There are several complaints and a possibly class action suit. |
| Category | Engine |
| Date | Sep 08, 2022 |
| State | NC |
| Description | My inverter radiator was punctured by road debris while driving down a highway and caused the coolant to leak out of the radiator. I received a "refill inverter coolant" service warning then "service hybrid system immediately stop safely" service warning and had to pull the car onto the shoulder. I called kia roadside assistance to have my car towed to the kia dealership and was informed the following day (9/2/22) of the damage. Unfortunately, this damage was not covered under warranty because it was external damage. However, due to the design of the front grill, debris is easily able to pass through the grill and strike the radiator because the grill has large spaces for debris to pass through and the inverter radiator sits directly behind the grill. This is a design of manufacturing issue and should be recalled and covered under warranty. |
| Category | Electrical System, Unknown Or Other |
| Date | Sep 04, 2022 |
| State | NY |
| Description | Smell something burning like electric |
| Category | Visibility:windshield |
| Date | Aug 28, 2022 |
| State | AL |
| Description | I purchased my 2022 sorento brand new in dec 2021 and by end of january 2022 a small crack appeared near the top left corner (driver side) of the windshield near the edge; note the windshield is frameless/no cover or border on the glass. There is no indication that anything caused the crack; there is no indention as if anything hit it. I park in a private temperature controlled garage at my home. The crack has grown diagonally across the front of my entire windshield at this point since the dealership refused to help and I was quoted 1,300 to replace which is unfair. I am driving a 2022 which is visibly unsafe and who has an extra |
| Category | Power Train |
| Date | Aug 25, 2022 |
| State | VA |
| Description | While driving on the highway, a warning message came on the screen that read "stop car immediately". After getting off the highway, the car suddenly slowed down on the major road. Fortunately, I was in the right lane and able to turn off the road into a nearby parking lot. I had to get the car towed to the dealership overnight. In the morning, a representative of the dealership drove it around their building and said he didn't notice anything wrong. However, when I went to pick up the vehicle and tried to drive it off the lot, the same message appeared again, and the car wouldn't move. I went into the dealership and got the service tech. I showed him what was going on, and he confirmed the problem. They kept the vehicle to run more tests to determine the problem. |
| Category | Electrical System, Unknown Or Other |
| Date | Aug 23, 2022 |
| State | TX |
| Description | Last tuesday, august 16, I parked in the driveway at around 8 pm. After about 2 hours I heard car alarm. I looked out window and saw flames engulfing rear of vehicle. Called 911. Firefighters extinguished flames. Fire crew stated fire was likely electrical and started near tow hitch receptacle. Tow hitch was installed by kia dealer weeks after I bought car; they told me it was an oem hitch. I'd never used the hitch until the day of the fire. That afternoon I bought a kuuat bicycle rack with lights. Bike store installed the rack and plugged it into the hitch receptacle. I did errands for several hours with nothing appearing amiss. Then parked, and fire started hours later. No injuries and no other damage. Looks like total loss, but state farm hasn't confirmed yet. |
| Category | Vehicle Speed Control |
| Date | Aug 17, 2022 |
| State | WA |
| Description | The contact owns a 2022 kia sorento. The contact stated that their vehicle was parked in their driveway with the vehicle off and unattended, an hour later the vehicle rolled away and crashed into a neighbor's fence. The vehicle came to a stop in the neighbor's ditch. No warning lights were illuminated. There was damage to the neighbor's fence as a result of the crash. The vehicle was towed to the dealer where they rejected to diagnose the vehicle until the cosmetic repairs were completed. The vehicle was not diagnosed or repaired. The contact mentioned that in order to prevent another roll away when parking he utilizes rocks under the tires and activates the emergency brakes. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000. |
| Category | Visibility/wiper |
| Date | Aug 17, 2022 |
| State | CA |
| Description | While driving our brand new car from dealership, a small stone must have hit. It made a 2-3 inch crack and by the time we were home it was already 12 inch crack. It had happened to me in my audi and the only thing I could see is a small point in the windshield which I was able to fix. Googling around it seems like I am not the only one who is facing this issue and there was in fact some recall too in the past with kia cars. |
| Category | Power Train |
| Date | Aug 08, 2022 |
| State | CA |
| Description | Code p1c2d03 possible condition with transmission control system. Kia red engine displays on dashboard,as the transmission disengages and will not engage in drive or reverse. Transmision locked up on highway and engine revved up to 5800 rpm's. Kia started to smoke and aaa towing needed to be called. The kia sits at dealership with another kia sorento brought in a week earlier with same problem. Kia engineers are evaluating the problem since it's 2022 with 2017 miles and this is the first year with a new transmission. |
| Category | Engine |
| Date | Jul 01, 2022 |
| State | NC |
| Description | On 06/29/2022 brand new vehicle with 775 miles had a transmission failure warning appear on the dashboard. "transmission system error! Check transmission oil immediately!" vehicle became sluggish and had to turn on hazards to crawl it back home. Brought to local dealership and they could not see any error codes or replicate the problem and gave us back the vehicle. On 07/01/2022 with 865 miles the error message re-appeared with engine performing sluggishly - turned on hazards drove it into dealership so they can see and try to identify problem. After researching online, several kia sorrento's are encountering the same error and transmission failures with less than 2,000 miles. Kia is failing to identify and remedy the issue nationally. |
| Category | Seat Belts:pretensioner |
| Date | Jun 30, 2022 |
| State | CO |
| Description | This has been recalled after the car arrived to the dealership but before I purchased (it was a special order). I have not been able to purchase for over a week while I wait for the part. My complain is the timely action on this recall. |
| Category | Service Brakes, Unknown Or Other |
| Date | Jun 30, 2022 |
| State | CA |
| Description | My vehicle has only 8,672 miles and the vehicle brake rotors are warped and shake violently from normal driving. I seen other complaints online with the same issue saying the vehicle has a undersized brake system that produces a lot of heat. Also I have had a issue where I would be coming to a stop slowly and the brake pedal feels like it grinds or makes a crunch noise, also I have had twice where I get a message on my dashboard saying “check esc†I've called dealer and they told me I can drop off vehicle to get it looked at but if the warning lights or messages don't stay on then for me to come back when they are on constantly. |
| Category | Electrical System, Service Brakes |
| Date | Jun 21, 2022 |
| State | IN |
| Description | 6700 miles and vehicle began exhibiting check esc, check engine, emergency brake lights. Daily driven, vehicle does not sit for more than a day at a time. 7092 miles now, local dealership inspection lead to concluding that a rodent has chewed through wires and must be repaired. Claims kia warranty does not cover such damage. Of the several (6+) vehicle I have owned/financed/driven over the last 3 years, this is the first and only incident involving a wiring harness chewed. Not happy! Quick research shows there's a bit of a problem with kia manufactured vehicle including soy-based wire shielding. |
| Category | Engine |
| Date | Jun 21, 2022 |
| State | IL |
| Description | Vehicle at a red light and complete stop would not respond when I tried to accelerate. I turned car off and tried turning back on and it wasn't until a couple minutes later that car then turned back on. Dealership unable to identify problem and it happened again 2 months later with my 1 year old in the car. This time it happened while on the highway that car would not accelerate putting my 1 year old and myself in danger. Dealership again says it sees nothing wrong with the car and is charging me to test the fuel. Sounds like kia has a problem on their hands that they should address before a terrible accident happens. |
| Category | Visibility/wiper |
| Date | Jun 12, 2022 |
| State | IA |
| Description | We were driving and did not even hear anything hit the windshield which tells me how small the pebble or whatever it may have been was in size. Saw a small crack and within minutes it spread to about 6-7 inches long. A day later it's spread halfway across my windshield. I have owned different cars and having this one brand new off the lot for barely 5 months - this should not have happened. This shows how weak and poorly made these windshields are by kia. Shame on them for making a poor product and then not having responsibility to fix it. |
| Category | Electrical System, Engine, Forward Collision Avoidance: Warnings |
| Date | Jun 07, 2022 |
| State | TX |
| Description | While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twice it wouldn't start in the morning. Once it died while idling. The dealership said the solution was to wait a few hours to see if it would reset. Kia was incapable of fixing the problem or even helping with my expenses. The car was only a few weeks old. |
| Category | Engine |
| Date | Jun 06, 2022 |
| State | NJ |
| Description | Suddenly, my vehicle kia sorento ex awd x-line lost power while exiting a ny highway. I and my partner and possibly other drivers on the road could have been seriously injured if there were cars behind us. Possibly, we could have lost our lives if malfunction occured while driving on the highway. Turned engine off, then turned it back on and the care moved ok. Few days later, I drove locally and lost power...... Keeping on pressing the gas pedal finally allowed the care to continue normally. This situation happened two (2) times. The vehicle was on the 'smart' setting'. There was no warning lamps, messages or other symptoms. Dealer drove, checked and scanned car for codes and reported none was found. I'm very concerned that my car would suddenly loose power while I'm on a highway. Reported incident to kia corporate customer service today (https://1stbestservice. Com/submit-complaint/). |
| Category | Service Brakes, Steering |
| Date | Jun 03, 2022 |
| State | AZ |
| Description | This vehicle has less than 10,000 miles on the odometer and the brake rotors are warped. They are undersized and will overheat under normal braking. Called the dealership and attempted to get warranty work complete, however the manufacturer, kia motors usa, has not responded or offered to replace the rotors under warranty. This isn't the only sorento with this issue, I have submitted one similarly last week. |
| Category | Service Brakes |
| Date | May 31, 2022 |
| State | NY |
| Description | Breaks failed to engage while driving on the highway, which almost caused us to have an accident. The car was leased a few months ago so very concerned and will be taking it to the dealership. The autonomous emergency breaking system engaged and prevented the accident. |
| Category | Lane Departure: Warning |
| Date | May 29, 2022 |
| State | KS |
| Description | On saturday, april 9 when breaking at a stop sign my car slammed on my breaks for me and the dash lit up with multiple warning lights, indicating an issue with the "check lane departure warning system." the car seemed to drive okay, no additional strange breaking situations, but the warning lights stayed on for a day. I called my dealer, and they saw the vehicle on april 22nd. Between the 9th and that date the warning lights eventually went off, then came on again (but no strange breaking). Then were off by the time I went to the dealership. They were able to find vehicle history of 2 codes, but said they found no issues and the vehicle passed tests. So they told me that they weren't sure what happened, but the car was drivable. Since the 22nd I have had one more time where the warning lights came on as I was already breaking, and the car slammed on the breaks for me. But the dealership said unless I was able to bring the car in when the warning lights were all on, they couldn't help. And I could never get to the dealership before the lights went out (usually the warning lights would go out within 24 hours, and the closest dealership is an hour drive from where I live/work). On may 29 my husband was driving and I was a passenger when the warning lights came on. I said it wouldn't cause an issue while driving, but this time was different. While we were on the interstate in a busy city he noticed that he was falling behind the pace of traffic. When he tried to accelerate, the car wouldn't speed up at all, our speed dropped, and he said that when he looked at the car screen it appeared that the electric battery wasn't being charged at all. My husband was able to get us merged to the side and off an exit. We pulled into a parking lot, and he turned the car off, then turned it back on a few minutes later. The warning lights were still there, but the electric battery now showed as charging. We continued driving, but I am afraid this will cause an accident. |
| Category | Service Brakes, Steering, Suspension |
| Date | May 27, 2022 |
| State | AZ |
| Description | Bought the vehicle brand new in late 2021, and began noticing some vibration when braking at any speed. The vehicle at this point has less than 10,000 miles and the brakes are vibrating really bad. The manufacturer has not issued a recall and their best fix is turning the brake rotors and calling it a day. Never had I had such a poor experience with this manufacturer. |
| Category | Structure:body |
| Date | Apr 26, 2022 |
| State | WA |
| Description | I was traveling on the highway with no cars around, under no overpasses, and the panoramic sunroof exploded. It sounded like a gunshot. It was around 50 degrees and there was no previous sunroof damage. |
| Category | Power Train |
| Date | Apr 14, 2022 |
| State | CA |
| Description | Purchased the car new in early february 2022. Within about six weeks, heard a loud bump from under the car as I was pulling away from the driveway, this happened 2-3 times. After these incidents the car felt like it was stuck in first gear, with whining upon acceleration and deceleration. I use the car locally and the speed limit is 25mph, so luckily I didn't have to drive it on the highway. The service center asked me to wait a month for an appointment but allowed me to bring it in when I stated I believed there was a safety issue. The car at this point had just over 700 miles on it after 9+ weeks of driving. The diagnostic performed that day showed the transfer case fluid was black, had a burnt smell, and pieces of metal in the fluid, and the service center informed me this was covered by warranty and they would be holding onto the car for safety reasons. I am now in the 3-5 business day period where the service center is waiting for kia to approve the repair and hopefully provide a new transfer case within that timeframe. The service center confirmed to me they would be testing the new part before they install it. I am concerned about it breaking again if it is coming from the same place as the faulty part, and endangering my family's safety on a long road trip. This major failure in the transfer case, occurring within months of new purchase, is a major concern for the quality and safety of kia's 2022 sorento hybrid. |
| Category | Steering |
| Date | Apr 07, 2022 |
| State | IN |
| Description | Random mild to loud squeaking (sounds like a tortured mouse sound) coming from steering column. The only way to temporarily stop the noise is to stop and turn steering wheel all the way to the right then to the left. Because it is random, it did not squeak for my dealership, when the drove it around the block. It usually starts after about a mile down the road, when it does happen. It only squeaks when driving straight. Does not squeak when making a turn or at a stop. Certain weather conditions or speeds do not effect when this noise occurs. I did hear that one person, on the kia forum, had to have their steering column replaced on their 2022 kia sorento. There are other customers complaining about this. It starts about two months after buying the vehicle. This a scary, because I don't know if or when I may lose steering function when traveling anywhere, especially on a 70 mph interstate. |
| Category | Visibility:windshield |
| Date | Apr 07, 2022 |
| State | CA |
| Description | Windshield cracked by a tiny pebble. The main windhsield of my 2022 hybrid cracked while driving in the freeway. Its been less than a month since I bought the car and windshield cracked. I wasnt around any car at the time, it was late night and I saw the chip it made to my windshield.. A couple minutes later the crack spread out to 4 inches long. The windshield is not strong enougha nd causes a danger. |
| Category | Power Train |
| Date | Feb 25, 2022 |
| State | MI |
| Description | Transmission failed at 1561 miles. Will accelerate to 3000rpm do a 1-2 shift then immediately bang back into 1st. Car was flat bedded to dealer. Awaiting new transmission which is on backorder. |
| Category | Visibility:windshield |
| Date | Jan 11, 2022 |
| State | IN |
| Description | My vehicle (2022 kia sorento) was purchased 11/08/21. It only has 1777 miles at this exact time. My windshield started cracking on my drivers side from the sunroof down. This is ridiculous for a vehicle so new. I've read this is a chronic issue with the tellurides. Kia refuses to do anything about it |
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Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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Hello, I have a 2022 Kia Sorento. Transmission went out at 10000 miles and took 5 weeks to get it fixed. Now it’s back in the shop again for another 3-4 weeks. The car only has 14,000 miles and I call Kia head quarters and was told to find another dealership to fix the problem and all dealers have told me that it would take two weeks before anyone can get to it. So less than a year and a half my car would be in the shop for more than two months. Valley Kia Fontana ca
Two Things: First, my windshield cracked on my 2022 Kia Sorento 3 hours after we bought it. Second, First time I floored the gas pedal on the highway to pass a swerving driver 40-70 mph pass, the engine light came on and the car was bucking. 300 Mile on the odometer! I pulled over and restarted the car and it was okay. Never depressed throttle again like that. The car does ride very smooth so I hope its not plagued with issues.
I have a 2022 Kia Sorento Plug-in Hybrid. Purchased in NOV 2022. Today I went to start the vehicle and could not get it to go into drive or reverse. It is saying that it is still plugged in. Tried connecting and disconnecting also used the emergency disconnect and nothing. Have to tow it back to the dealer tomorrow.
Purchased 2021 Kia Sorento X-line, 30,000 km on it now and problems with the transmission, jumps ahead when started or hard jerk when putting it in reverse. Also, my wife said it’s sluggish on takeoff like it’s going stall. I had a 2014 Kia Sorento with lots problems too. I should have stayed away. 😭
I bought a kia Sorento 2022 MQ4 model in Dubai and on the second day it self i felt the transmission pattern is irregular unlike other cars as it jerks when reducing and reaccelerating as if am driving a manual gear car and don’t know how to balance between clutch and gas pedal, it feels like depressing the clutch without pressing the gas pedal and the car will jerk/hesitate to move on.
2022 kia sorrento the dealership has had it more times than me at 4000 miles. engine sluggish super load shifting gears. They said ti was some update they did and i got it back only for it to keep doing it . what are my options
I also have a 22 Sorento with only 3k miles (bought 11/6/21). The car started presenting problems about 2 weeks ago, where it will just not move while in traffic. Today (9/27/22) my car won’t move at all and I’m waiting for the tow truck. I’m so upset as I use this car to go to work and back with my 2 very young daughters, now I
idk what’s going to happen. I really wish I did not buy this car!! I wonder if I’m protecting under the lemon law.
I bought a 2022 Kia sorento in Jan of 2022 and it’s September now and it broke drown I was driving back from work when the car just stop and it gave a code PO302 I had to get it towed back to the dealership and won’t give me a rental had to rent one im verry disappointed with Kia hopefully they fixed it.
I purchased a 22 kia soret hybrid s AWD…….3 payments in and boom…stopped running. It’s been in the shop since may 25…. They gave me a POS 21 Sportage as a loaner but damn man….even if they fix it….I’ve lost faith that I can do a cross country trip. I honestly just don’t want it back at this point…I don’t trust it. What should I do?