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The 2022 Porsche Taycan is a high-end electric car that was poised to change how people think about electric travel. In fact, the automaker boasts that it provides an “electric driving experience with even more intense emotion.” Yet, many customers are frustrated and disillusioned with the company because of defective powertrain problems and issues relating to a malfunctioning electrical system.
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Contents
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Complaint Category | Number of Complaints |
---|---|
Electrical System | |
Power Train | |
Unknown Or Other | |
Visibility/wiper | |
Engine | |
Back Over Prevention | |
Equipment:electrical:infotainment | |
Electrical System:propulsion System:charging:cable/cord:accessory | |
Service Brakes | |
Steering |
Between December 19, 2021, and October 24, 2022, 30 disgruntled owners have filed complaints to the NHTSA about their 2022 Porsche Taycans.
The most common problem reported relates to the powertrain. Half of all the complaints are listed in this category. Most report that their upmarket all-electric cars suddenly shut down or shift from drive to park.
Electrical system complaints come a close second, with 11 complaints. These complaints are varied but include issues with the backup camera and the infotainment system.
There is also a recall listed by Porsche under Powertrain and Backover Prevention.
On June 8, 2022, Porsche announced a recall for 12,490 units due to a vehicle display malfunction. The problem is that a touch control panel or malfunctioning center screen may obstruct the driver’s view of camera-assisted driving functions. This, of course, increases the risk of Taycans crashes.
According to the recall notification, this is due to a software error and dealers must install the new software without charge.
Most of the complaints that blame a faulty powertrain state that the Taycan randomly shifts into neutral or park without any warning. Lemberg Law has a class action investigation in place and is addressing these complaints.
An owner from New York states quite simply that “the car shifted from drive to park twice within a 10 minute drive unexpectedly. Both times occurred while driving under 5 mph and stopped at a traffic light.”
But an owner from Colorado goes into much more detail stating that the vehicle randomly shifts while in reverse and drive.
“This situation has been dangerous each time it has happened.” The problems were that the driver “was in traffic, and unaware that my vehicle (was) no longer in gear until I tried to accelerate, and my car was unresponsive. I can’t imagine how your vehicle not being in the gear you put it in, is not a safety concern. I also fear that the vehicle may go into park while at highway speeds, and be catastrophic.”
Alarmingly, the dealer told him that “she believes this is normal operation because she has heard of it happening.”
Another owner states that the Taycan switches to park erratically and unintentionally. Although their dealership said it was “a known issue,” they couldn’t find the source of the issue, and couldn’t fix it.
There are no technical service bulletins (TSBs) that address the issue.
It turns out that the entire electrical system also has problems. Customers are taking to the internet to complain about all of the faults.
The first NHTSA complaint on file about the electrical system relates to the battery, which is a major issue when you’ve just bought an electric car. According to the complaint from a Florida owner, the vehicle was fully charged but after three days of inactivity the battery drained.
According to the dealer, the battery needed to be recharged to transport the vehicle to the dealer. The vehicle was not repaired. Incredibly, the approximate failure mileage was only about 150 miles.
The next complaint about the electrical system was from an owner in Nevada. This time there was an electrical failure warning and the car lost power. Again, the high-voltage battery had failed. “Our safety was put at risk by being stopped in a dangerous location on a narrow 2-lane road at night with falling temperatures. The ‘Electrical Failure’ warning happened simultaneously with the vehicle losing power.”
There have also been complaints about charging issues. One comes from an owner in California who was unplugging a charging cable after a “Please unplug” message illuminated.
“There was an explosion at the port with an ear-splitting bang and a large spark. The car dashboard then displayed ‘Electrical system error’ and was totally unmovable, so it was towed to a dealer.” More than 40 days later, the owner filed the NHTSA report because the car was still in the shop and not repaired.
Infotainment issues are listed as electrical system problems and in the Unknown or Other category of complaints.
One owner explains that “the display is one LED unified panel and it goes dark and loses its ability to function while the car is in motion.” It prompts you to reboot while the car is moving. But to reboot the system the driver has to “lean forward toward the passenger seat left portion of the screen and take 1 hand off the wheel.”
This isn’t safe because the driver has to take his or her eyes away from the view plane of the road for more than 5 seconds.
Another complaint relating to this problem refers to the Porsche Communication Manager. When driving the vehicle, the center console screen spontaneously goes “blank/black. The screen appeared to reboot while the car was on and froze with the word PORSCHE across the center screen.”
While the car was moving, the driver couldn’t operate the screen.
“The navigation, climate control, back-up camera, radio, and many other controls are all utilized through this center touch screen. Those were all inoperable until the car was stopped, turned-off, and then turned on again.”
Others report more specific issues with the back-up camera.
When you buy an EV claiming to have all of the latest safety equipment included, it’s going to be disappointing when the equipment doesn’t work as you expect it to. An early complaint filed with the NHTSA states, “The backup camera in the Taycan is very difficult to use. The view is not clear and very distorted making it hard to judge distances.”
Another one states,”Rear camera view is distorted when backing up. Unable to safely see behind you when driving.”
Luckily for 2022 Taycan owners, as mentioned earlier, there is a recall that might solve this problem.
Do you think you have a lemon? If so, it might be worthwhile contacting a lemon law firm like Lemberg Law.
The law makes Porsche pay legal fees so it’s not going to cost you anything and you may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
All you need to do is call our Helpline or fill in our contact form and we will assess your Porsche Taycan problems free of charge.
Category | Electrical System |
Date | Mar 09, 2023 |
State | NJ |
Description | After 9 days the car showing 12v battery low, it completely was completely dead on march 01, 2023 despite my all efforts to drive around (more than 400 miles) and charging. Reported the issue to porsche helpline and they arranged the vehicle pickup from my home same day and the car was serviced at paul miller porsche dealership in parsippany, nj. They charged the 12v battery, updated the software and returned after 3 days. The big battery had around 35% charge when it happened. Luckily it happened at home but I'm nervous about taking it out and get stranded somewhere. |
Category | Electrical System, Unknown Or Other, Visibility/wiper |
Date | Feb 23, 2023 |
State | CT |
Description | The heating system in my 2022 porsche taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the porsche dealer that this is a known issue, and the fix involves ordering a part from germany with unknown eta. |
Category | Unknown Or Other |
Date | Feb 18, 2023 |
State | CT |
Description | No heat in the car and as a result, windows are fogged making it a cold and potentially dangerous drive |
Category | Electrical System |
Date | Feb 16, 2023 |
State | CA |
Description | I was driving at high speed on the freeway when, suddenly and without warning, the vehicle lost all power. A message reading âelectrical system error park vehicle in a safe placeâ. I was able to glide across five lanes in rush hour traffic to the breakdown lane. |
Category | Visibility/wiper |
Date | Feb 02, 2023 |
State | NV |
Description | Heater is not working. Causing dangerous conditions with windows fogging up. |
Category | Electrical System, Visibility/wiper |
Date | Jan 30, 2023 |
State | VA |
Description | Vehicle heat all of sudden not working. Thus, unable to operate vehicle due to condensation on windows limiting visibility, in addition to cold cabin air. Car dropped off at porsche dealer, and they confirmed no part availability to fix this widespread issue with taycans. |
Category | Electrical System |
Date | Jan 27, 2023 |
State | WA |
Description | High voltage heater unit stopped working. Unable to defog front windshield leading to dangerous loss of visibility, in addition to unable to heat cabin. I see lots of similar reports online. At dealer, awaiting part which will take weeks. |
Category | Electrical System |
Date | Jan 02, 2023 |
State | WA |
Description | Heater randomly stopped working, defrost won't function and that will cause a safety concern |
Category | Electrical System |
Date | Dec 19, 2022 |
State | CA |
Description | I have 71 documented cases of porsche taycan heating systems failing at https://github. Com/evstatus/porschetaycan/issues/1 the issue affects all taycan models going as far back as 2020. This is a safety issue that requires that the car be flatbed towed when the heating system fails, as it affects the ability to effectively defrost and defog the windows in cold environments. |
Category | Visibility/wiper |
Date | Dec 16, 2022 |
State | OH |
Description | No windshield defrosting and defogging in my 2022 taycan 4s (purchased new a year ago). Impaired visibility. No heat in passenger compartment. Dealer found electric heater failed and needed replacement. The high-voltage electric in-line heater heats the coolant used for windshield defrosting and defogging, as well as passenger compartment heat. See attachment for system description. The taycan electric heater is a critical vehicle component to ensure visibility and avoid crashes. In the last 2 years, over 70 taycan owners (us, canada, europe) have reported taycan electric heater failures in online forums. Three owners have had a second taycan heater failure a year after the first heater was replaced. Taycan model years 2020, 2021 and 2022. See attachment for owner online posts with urls. |
Category | Unknown Or Other |
Date | Oct 24, 2022 |
State | CA |
Description | The display is one led unified panel and it goes dark and loses its ability to function while the car is in motion. It will prompt you to reboot while the car is in motion. In order to reboot the system driver must lean forward toward the passenger seat left portion of the screen and take 1 hand off the wheel to reboot and takes ones eyes away from the view plane of the road for more than 5 seconds |
Category | Electrical System |
Date | Oct 19, 2022 |
State | CA |
Description | The vehicle has stalled out repeatedly while driving. When starting from an intersection it will lose all power and a turtle icon shows up on the screen and the car will not move more than 5 mph. After rolling to a stop, and restarting the car drives okay. Then a few days or a week, month later, it happens again. Also, the pcm repeatedly weekly, fails to boot up and I have no backup camera or controls of the car. The dealer erases codes and gives the car back, they don't know what's wrong. |
Category | Electrical System, Power Train |
Date | Oct 16, 2022 |
State | MA |
Description | New car was dead on arrival due to electrical system error. Still not able to fixed after 2 months. |
Category | Electrical System |
Date | Oct 01, 2022 |
State | CA |
Description | When driving the vehicle, the center console screen (the porsche communication manager), spontaneously went blank/black. The screen appeared to reboot while the car was on and froze with the word "porsche" across the center screen. The screen inoperable while the car was in motion. The navigation, climate control, back-up camera, radio, and many other controls are all utilize through this center touch screen. Those were all inoperable until the car was stopped, turned-off, and then turned on again. |
Category | Back Over Prevention |
Date | Aug 11, 2022 |
State | FL |
Description | The contact owns a 2022 porsche taycan. The contact had experienced a failure when he lost power on the road. The vehicle was an electric vehicle. The contact received notification of nhtsa campaign number: 22v404000 (power train, back over prevention) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure milage was not available. Parts distribution disconnect. |
Category | Power Train |
Date | Aug 10, 2022 |
State | CO |
Description | While the vehicle is in both drive and reverse, the car randomly will shift itself into either neutral or park without warning. The first event occurred while in reverse and actively moving, the car shifted into neutral on its own. No warning lights or messages appeared. The following 2 incidents, while driving on city streets, at a stop sign in one instance and at a stop light in the other, the car shifted into park within seconds of the vehicle coming to a stop. Also, no warning lights or messages occurred. I have contacted my local porsche dealer to see if there was any service bulletins or a know fix, and was informed that by the service advisor, that she believes this is normal operation because she has heard of it happening. This situation has been dangerous each time it has happened, as I was in traffic, and unaware that my vehicle no longer in gear until I tried to accelerate, and my car was unresponsive. I can't imagine how your vehicle not being in the gear you put it in, is not a safety concern. I also fear that the vehicle may go into park while at highway speeds, and be catastrophic. |
Category | Equipment:electrical:infotainment |
Date | Aug 02, 2022 |
State | CA |
Description | My 2022 taycan does not show to be one included in the electrical issue recall, however I am experiencing the center screen going dark while driving. Only had the car a little over a week, and it has happen twice, both times on the freeway. Not going slow or stopping, about 60-70mph. Went off for about 20-30 seconds then came back on. |
Category | Electrical System:propulsion System:charging:cable/cord:accessory |
Date | Jul 29, 2022 |
State | CA |
Description | While charging was in progress using porsche's app at a charging station of electrify america, the charging process suddenly stopped, when I switched from the app to an email app. And since the charging station displayed "please unplug", I was unplugging a charging cable from a taycan's charging port, then there was an explosion at the port with an ear-splitting bang and a large spark. The car dashboard then displayed "electrical system error" and was totally unmovable, so it was towed to a dealer on 6/18/2022. The dealer contacted the manufacturer, but the car is still not repaired even though 40+ days have passed, which is unreasonable. I found the below article and suspect whether it's related with the "inexpensive onboard charger": - an excerpt from: https://www. Teslarati. Com/porsche-whistleblower-taycan-battery-charger-fires-coverup/ "porsche uses an inexpensive onboard charger that does not control the process well, the whistleblower explained to me in detail. Fires have occurred in the taycan battery, the source explained, due to the problem described." |
Category | Power Train |
Date | Jul 29, 2022 |
State | NY |
Description | The car shifted from drive to park twice within a 10 minute drive unexpectedly. Both times occurred while driving under 5 mph and stopped at a traffic light. This is a brand new car with less than 2000 mi on it. |
Category | Service Brakes |
Date | Jul 29, 2022 |
State | NY |
Description | There was a different amount of pressure needed to apply to the break when at lower speeds vs higher speeds. At lower speeds there was less responsiveness to the breaks and more pressure was required to stop the car. We brought the car to the dealer and dealer reported the car was fine. The problem persisted and an error message came on that said "break fluid low- bring to dealer". The car was brought into dealer again and the dealer flushed the break system and put new fluid in. The problem continued to persist and the dealer replaced the break booster fixing this issue. Our safety was at risk because the breaks were malfunctioning. |
Category | Power Train, Steering |
Date | Jul 07, 2022 |
State | FL |
Description | When the car was in drive (d) mode but stationary at a red light, it abruptly went in to park (p) without any user intervention. Had to reengage the drive mode to move forward. Problem has occurred at least twice before (months apart) without any reproducibility. I did bring it to the dealer once but they did not find any abnormal logs. Latest occurrence on 7/6/2022 at approximately 6:15 pm lost power steering assist completely in my driveway while backing out of the garage in reverse mode. No warning signs on the cluster. Could not turn the car. Only way to get power steering assist back was to turn off the car completely, wait for 10 seconds and turn it back on again. Incident happened on 7/7/2022 at 7:45 am |
Category | Electrical System, Power Train |
Date | May 30, 2022 |
State | MA |
Description | The vehicle shuts down when stopped in traffic, have to try and re-start it. Has happened 3 different times. |
Category | Power Train |
Date | May 17, 2022 |
State | NY |
Description | Car went from drive to neutral without any input from the driver. Occurred at a stop light when the car was static. |
Category | Power Train |
Date | May 17, 2022 |
State | NJ |
Description | Car would go in to p or n during slow moving situations. Could of been rear ended or stuck in the middle of a intersection. Many taycan owners have had the same issue. First time I was in stop and go traffic, as I let off the brake the car went into n. Second time after a few lights, car was in hold. Noticed the car did not go when light turned green when giving power. It was at p. |
Category | Power Train |
Date | May 16, 2022 |
State | NY |
Description | Car shifted into park unexpectedly mutiple times. First was pulling into a parking spot, going about 2mph and car jolted to a halt, noticed it was in park. Second time I was already stopped, waiting at a red light. Car shifted into park. Both times I was able to put car into drive and resume my driving. |
Category | Power Train |
Date | May 16, 2022 |
State | WA |
Description | Multiple times, after coming to a full stop, the car has silently shifted from d to n or p. I often only notice once I want to drive off again, and am unable to. It happened the first time after only around 100 miles, now with over 3500 miles on the car it still happens from time to time. |
Category | Power Train |
Date | May 13, 2022 |
State | FL |
Description | At low speeds the vehicle removed itself from drive d and shifted into neutral n. The vehicle started jerking forward and back while still moving. Once I put it back in drive it went away. No one was behind me so no accident resulted. |
Category | Engine |
Date | May 12, 2022 |
State | NY |
Description | Over the past 5 months, approx 6-7 episodes of car putting itself into park or neutral or 'hold' while stopped at traffic light. No loss of power while accelerator engaged. |
Category | Unknown Or Other, Visibility/wiper |
Date | May 09, 2022 |
State | TX |
Description | Rear camera view is distorted when backing up. Unable to safely see behind you when driving. |
Category | Unknown Or Other |
Date | May 03, 2022 |
State | GA |
Description | Vehicle erratically switches to park unintentionally. This is an intermittent issue but does occur several times during a drive, pretty much daily. Porsche service couldn't find source of issue, said it was a known issue, but had no fix for it. |
Category | Engine |
Date | Apr 08, 2022 |
State | MI |
Description | On 3 separate occasions while at a stop light the car shifted itself into neutral from drive. It's very unsettling and unsafe. This is a brand new 2022 porsche taycan cross turismo. |
Category | Electrical System, Power Train |
Date | Mar 30, 2022 |
State | NV |
Description | The contact owns a 2022 porsche taycan. The contact stated while driving approximately 25 mph, the vehicle shifted into neutral independently, and the vehicle came to a complete stop in the road. There were no warning lights illuminated. The contact also stated the electrical functions on the console was inoperable. The contact was unable to shift the vehicle into gear. The contact stated that during the failure there was a message which stated to turn off and restart the vehicle, while the vehicle was still being driven. The contact drove the vehicle home safely and then had the vehicle towed to a local dealer. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500. |
Category | Power Train |
Date | Mar 22, 2022 |
State | CA |
Description | Came to a stop in traffic and vehicle switched from drive to neutral. Power steering also lost. Was able to switch back to drive and proceed without incident. This has occurred twice in the 2547 miles I have driven the car since new. |
Category | Power Train |
Date | Mar 10, 2022 |
State | FL |
Description | Car went into park once and neutral twice while stopped at approximately 1300 and 1700 miles. I took the car to porsche dealer and was told they would investigate. After two weeks I requested car be returned. They had investigated but couldn't reproduce however car was only driven about 80 miles. They offered to investigate further on my car as they had installed diagnostic software and devices. They then decided they had found an employees taycan doing the same and removed the diagnostics and returned my car to me. |
Category | Power Train |
Date | Mar 04, 2022 |
State | IL |
Description | Drive mode for my 2022 porsche taycan 4s has been abruptly changing from drive to either neutral or park on its own. Noticed within first week or so of ownership. Primarily has occurred during low to no speed situations (e. G., turning into a parking spot and car switches to neutral abruptly or stopped at a red light and switches to park). However, there has been one instance where drive mode switched to neutral while I was going through an intersection resulting in a near crash with the vehicle in front as brakes were unresponsive while in neutral. Had I not been able to react in time the safety of the passengers in the vehicle in front as well as my wife and I would have been severely compromised. Each of these occurrences were without warning messages (despite the car having a host of other false alarms around collisions, e-sound issues, etc. That occur regularly). The issue was reported to the dealer on multiple occasions. During the first inspection they told me that there were numerous error logs that had been cleared out and that it should be fine. The issue did not resurface for another couple weeks after which I brought car back in and no error logs were found (and for some reason error logs from prior inspection were not kept for records). They took car in for extended test drive and was unable to replicate issue and said porsche na did not acknowledge the issue. So nothing to be done unless I could record the issue as it happens (I. E., trying to record my drive mode selector while driving). However upon reiterating the risk to safety and numerous reports of identical issues raised by other drivers, they reached back out to porsche and eventually found that porsche now acknowledges the issue but does not know when it will be addressed. Even after their second inspection, the issue has still continued. |
Category | Electrical System, Engine |
Date | Feb 26, 2022 |
State | FL |
Description | The car while coasting around 50 mph shifted from drive to neutral spontaneously. Then later shifted from drive to park spontaneously at a stoplight twice. |
Category | Electrical System, Fuel/propulsion System |
Date | Feb 22, 2022 |
State | NV |
Description | Without warning the car flashed an "electrical failure" warning and then lost all power and coasted to a stop while "bucking" slightly. This stranded us on the side of a narrow 2-lane road (nv28) with limited visibility. The high-voltage battery in the car apparently failed. This has been verified by the dealer. Our safety was put at risk by being stopped in a dangerous location on a narrow 2-lane road at night with falling temperatures. The "electrical failure" warning happened simultaneously with the vehicle losing power. |
Category | Back Over Prevention: Rearview System Braking, Back Over Prevention: Warnings |
Date | Jan 28, 2022 |
State | WA |
Description | The car showed the error from start. It did not show any signs of trouble before this incident. It seems to have happened to plenty others and for some, restarting the vehicle clears the faults. For me it has not cleared after 3 attempts over 6hrs. - the systems which showed malfunction were: 1. Parkassist: sensors around the car which are used to emit series of beeping sounds when the vehicle approaches a near-by object 2. Rear cross traffic alert: uses cameras and other sensors to detect if a vehicle is crossing behind the car and alerts the driver. - the car has rather limited rear visibility (very small rear window). Driving in reverse is severely compromised without the aid of these systems - the car has not been seen by the dealer(nor anyone else) yet. Appointment is in 2 weeks - warnings did show up on the display. I've attached pictures of the instrument cluster with the errors. |
Category | Electrical System |
Date | Jan 21, 2022 |
State | FL |
Description | The contact owns a 2022 porsche taycan. The contact stated that the vehicle was fully charged however, after three days of inactivity the battery drained. The contact contacted the dealer who had not officially diagnosed the vehicle. The dealer stated that the battery needed to be recharged to transport the vehicle to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150. |
Category | Back Over Prevention: Sensing System: Camera |
Date | Dec 19, 2021 |
State | PA |
Description | The back up camera in the taycan is very difficult to use. The view is not clear and very distorted making it hard to judge distances. |
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win.
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