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The Honda Civic is a car that has been loved by Americans for decades. That might be why the automaker claims the 2019 Honda Civic is an “iconic sedan.” It’s easy to agree that it is an icon, but not for the reasons that Honda thinks. It’s clear to see that this vehicle is going to go down in history as a faulty car thanks to its malfunctioning service brakes, defective engine and broken steering system.
Click on other model year to view more problems: 2018 2020 2021 2022
Contents
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NHTSA Complaints for the 2019 Honda Civic
| Complaint Category | Number of Complaints |
|---|---|
| Fuel/propulsion System | |
| Electrical System | |
| Unknown Or Other | |
| Engine | |
| Service Brakes | |
| Steering | |
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Structure:body | |
| Power Train | |
| Wheels |
Problems with the Brakes
The service brakes on any vehicle are one of the most essential safety systems. These brakes must work properly in order to stop the car. When they malfunction, a crash is inevitably imminent. That’s exactly what Honda Civic owners are dealing with.
One NHTSA user documented their experience by saying, “On two occasions, my car’s automatic braking system has engaged when nothing was in front of me. The first time, I was on the highway, and merging from an on ramp. The car suddenly dead stopped, brakes fully engaged. There was a car next to me, but nothing in front of me to cause the braking system. Luckily, no one was behind me. The second occurrence I was traveling about 30 mph on a local road. There was nothing anywhere around me. I approached a green light, and as I was going through the intersection, the car’s braking system fully engaged. It screeched the car to a halt. I was at a dead stop, in the middle of an intersection.”
What we see here isn’t exactly a problem with the service brakes, but more about the new driver-assist technology that’s designed to keep drivers safe. Instead, it put this owner into more danger. Instead of using the Service Bulletins to discuss this malfunction, the automaker simply talks about wheel changes to some of the models. It won’t much matter what wheels the car has if it doesn’t stop properly. The vehicle and its wheels will be sitting at the junkyard.
Here are some actual complaints logged with the NHTSA about the 2019 Honda Civic Brake Problems:
TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT THE EMERGENCY BRAKE BUTTON FAILED TO OPERATE. WHEN THE BUTTON WAS PRESSED, THE BRAKES DID NOT HOLD. ON ONE OCCASION, THE CONTACT PRESSED THE EMERGENCY BRAKE BUTTON AND THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,627.
MONDAY 6.10.19 MY DAUGHTER MADE A LEFT HAND TURN FROM WARD ROAD TO 44TH AVE. AN F150 CAME TO A STOP AND SHE APPLIED BRAKES ACCORDINGLY. SHE GOT ERRORS COLLISION MITIGATION AND SHE LOST THE ABILITY TO BRAKE. SHE READ ENDED THE F150. IN HER WORDS IT WAS LIKE SLIDING ON ICE. CRASH WAS UNDER 20 MPH AND HER PHONE PICKED UP SOFTWARE ERRORS. CAR IS WITH USAA AS OF 6/13/19 WHEAT RIDGE PD WAS ON SCENE BUT NO TICKETS ISSUES DUE TO CAR FAILURE.
Problems with the Steering
It would be impossible to drive without a functioning steering wheel. The steering system contains more than just a wheel. All of these parts must work seamlessly together to provide the on-road performance drivers expect.
One NHTSA complaint perfectly documents what many Honda owners are currently experiencing. “The steering wheel reel assembly makes a click sound which is an indication of inadequate lubrication. The assembly itself cannot be relubricated as the entire assembly is sealed. Honda would need to replace the entire part that incorporates the assembly. However, technicians are stating that this is unneeded and normal part of the car. This is in actuality, untrue and can be ultimately dangerous for the driver.”
A quick look at the Service Bulletins from the company leads to the result everyone expected; there’s nothing to see. The company has chosen, once again, to ignore numerous complaints. It’s unclear whether they think that the customers are simply going to go away and quit if they don’t get a response. Unfortunately for them, that’s exactly what’s happening. Loyal Honda owners are choosing a different brand and jumping ship before the defective brakes, engine or steering causing an accident.
Here are some actual complaints logged with the NHTSA about the 2019 Honda Civic Steering Problems:
ON THE DRIVER SIDE, IT HAS SOME WEIRD NOISE OR SOUND. IT SOUNDS LIKE THE METAL RUBBING WITH THE CAR. SEARCHED THE PROBLEM ONLINE BEFORE AND FOUND A LOT OF PEOPLE HAVING THE SAME ISSUE. SOMETIME EVEN GOING STRAIGHT STILL ABLE TO HEAR IT.
Problems with the Engine
When an engine runs the way it should, the car is considered reliable and fun to drive. Many Honda owners stay with the brand because of past dependability. The 2019 Honda Civic leaves a lot to be desired. It seems to come with a malfunctioning engine.
Just read this terrifying NHTSA review. “Terrible smell inside the car and outside when parked in garage after short drive. Oil dilution. Strong gasoline vapors. Gasoline mixing with oil in engine.”
The only time a driver should smell gasoline is when they stand at the pumps. Other than that, the fuel should never come in contact with the oil in the engine. While the company has remained quiet about this issue as well, they are looking into an oil leak. Through Manufacturer Communication #APaS04022019904, they have asked dealers for more information on 2.0L engines with an oil leak from the valve cover gasket. For them to go this far indicates that this leaking is a prevalent issue. Otherwise, the automaker would have done what they do best – ignore the problem.
Here are some actual complaints logged with the NHTSA about the 2019 Honda Civic Engine Problems:
BRAND NEW 2019 CIVIC WITH A LEAKING CONDENSER. CAR HAS 4862MILES, WITH ALL THE EXTENDED WARRANTIES. HONDA REFUSED COVERAGE EVEN THOUGH THEY HAVE NOT DONE ALL THEY CAN TO PROTECT SUCH A FRAGILE COMPONENT. WAS TOLD A “SMALL PEBBLE” HIT THE CONDENSER CAUSING A LEAK. HONDA IS STRAIGHT UP RUNNING A SCAM ON IT’S CUSTOMERS. AT $1,000.00 A POP PER REPAIR, MY LOCAL DEALERSHIP ADMITTED TO SEEING AT LEAST 5 OF THIS TYPE OR REPAIR COMING THROUGH EVERY WEEK!! IMAGINE HOW MUCH REFRIGERANT IS LEAKING INTO THE ATMOSPHERE!? 5 A WEEK AT ONE DEALERSHIP….WOW.
TL* THE CONTACT OWNS A 2019 HONDA CIVIC. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SPUTTERED AND THE CHECK ENGINE AND EMISSIONS WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT SHE STARTED TO EXPERIENCE MILD HEADACHES. THE VEHICLE WAS TAKEN TO FREEMAN HONDA TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE VEHICLE WAS SAFE TO DRIVE. A PART PERTAINING TO THE EMISSIONS WAS ORDERED. THE CONTACT WAS CONCERNED FOR HER SAFETY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 521.
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Complaint Data
| Category | Fuel/propulsion System |
| Date | Mar 15, 2023 |
| State | AL |
| Description | Driving down interstate on 1/19/23 and car lost power. I had to move two lanes to the shoulder without getting hit by other drivers. Had car towed to local dealer and they said it was out of gas. The gas gauge said there was 44 miles to empty. On 2/16/23 I was driving to gas station and as soon as it said 44 miles to empty, the car stalled again. Unsure if fuel pump or fuel sensor issue. When I took it to the dealership the first time all they did was add 5 gallons of gas. Didn't check fuel pump. No charge. I did pay 5 to have car towed to dealership. The second time I added 5 gallons of gas and then went to gas station and filled up. |
| Category | Steering |
| Date | Mar 15, 2023 |
| State | NC |
| Description | The steering sticks in a spot while driving. You have to really pull on steering wheel which causes it to oversteer and is very dangerous especially in curves. This happens everytime the car is driven. Can be available to be inspected anytime. |
| Category | Steering |
| Date | Mar 08, 2023 |
| State | TX |
| Description | Steering wheel sticks during minor corrections to keep on center when going straight on highway causing over correction. Problem starts after car has been running about 20-30 mins. |
| Category | Structure:body |
| Date | Mar 07, 2023 |
| State | NY |
| Description | On 01/15/2023 my son was driving on a highway in our 2019 honda civic lx when he heard a scary grinding sound under the car. He was forced to stop on the side of the highway only to discover that the splash shield at the bottom of the car was almost disconnected from the car itself. Upon closer inspection at home, we discovered that splash shield is only held in place by 3 fasteners instead of 8 that is needed. Quick internet search shows numerous cases when the splash shield is not installed correctly after the oil change causing it to disconnect eventually. The oil change on the was performed on 08/01/2022 at honda city dealership. No one touched the bottom of the car afterwards. We contacted the dealership and on 01/16 I had a conversation with a manager who advised to visit it. On 01/17 my son went there and was told that it disconnected for unknown reasons and dealership is not responsible. The dealership manager stated, engine splash cover disconnected by “natural causesâ€. An unexpected loud grinding noise while driving on a highway almost caused an accident (he almost lost control of the car). If it is a design issue (as stated there are numerous cases of engine splash guard disconnecting documented online) I believe honda must issue a recall to replace it / address the issue. |
| Category | Steering |
| Date | Feb 22, 2023 |
| State | FL |
| Description | Once the car gets above 50mph the steering feels sticky or notchy, like the wheels are stuck in a rut, and it stays that way at any speed until shut off. It's impossible to keep the car centered in the lane as the slightest turn of the wheel in either direction is too much, and so you turn the wheel in the other direction to compensate and then that's too much. The car feels entirely unsafe, especially on the highway. It was especially nerve racking with a semi in the next lane. There were no warning lights or codes. The car was taken to the local honda dealership and the technician confirmed the steering problem, searched the tech line forums and found multiple cases with similar complaints. Replacement of the steering rack was recommended. |
| Category | Wheels |
| Date | Feb 22, 2023 |
| State | NY |
| Description | I purchased this car from fox honda a few weeks after it was sold to the car dealership. When I picked up the car and drove home, I noticed noises from the car. I took my car to a body shop nearby to check. The mechanic said one of the tires wasn't sealed. I continued to hear weird noises coming from the front of my car. A month later, the low-tire-pressure sign appeared. I called the salesperson again, and he said the car was fine due to weather. I was worried, so I took the car to honda city in liverpool, ny to get inspected. They got rid of the low-tire-pressure sign. The service of fox honda was inadequate as it didn't make sure the car I bought was inspected throughout before selling it. Everyone convinced me that there was no problem with the car until my car corrupted on january 4, 2021. My son was driving the car home from school. When he made the left turn, he said the car seemed out of balance and then it hit the sidewalk. The speed in the area was about 35mph, and the car was driven slower than the speed because it made a left turn at the intersection. The wheel and front axle on the passenger side fell off from the vehicle. He was scared, so he called 911. Police came, and people on the road all thought it was the strangest thing that ever happened to a car. My husband and I were glad that my son was ok, but a car's wheel and its axes can't just fall off like that. My son could end up in the hospital if he drove on the highway. Honda c said my case couldn't move forward if the body shop at honda did not give them the inspection report (my insurance did assess the damage, but honda c did not accept it). The body shop said we had to wait for 2 months, but yesterday, tuesday 2/21, I met the service manager to ask him to speed up the inspection, and he said honda c would do it, not him. It was upsetting because both parties stated different things. My pre-paid legal service attorney advised me to report to dmv and the defects to the nhtsa. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Feb 20, 2023 |
| State | NJ |
| Description | all the car has problems all dash warning coming up from nowhere it's no safety the other day I was driving 55 mph power steering lock brake failure very un safety and if you google the problem I'm not the only customer with this issue it's a loooot of people having this issues |
| Category | Unknown Or Other |
| Date | Feb 16, 2023 |
| State | NY |
| Description | Ac condenser have hole on it. Causing the ac gas to leak. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Unknown Or Other |
| Date | Feb 12, 2023 |
| State | IL |
| Description | Gas pedal broke off in a 20 mph collision- air bags exploded |
| Category | Structure:body |
| Date | Feb 09, 2023 |
| State | MS |
| Description | My trunk opens on it's own while riding down the road! Every day several times a day I have to pull over and close my trunk because it opens on its own! It's very dangerous as I have had things fly out of my truck bc of this! I just bought the car in october 2022! There are a lot of other complaints online when I looked up why does my trunk keep opening on my 2019 civic! From my understanding it is the 2019-2020 honda civics! It happens every day! |
| Category | Fuel System, Gasoline:delivery:fuel Pump |
| Date | Jan 24, 2023 |
| State | OH |
| Description | The contact owns a 2019 honda civic. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic, who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 62,000. |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 10, 2023 |
| State | GA |
| Description | It showing multiple warning lights on the dashboard but everything was fine |
| Category | Fuel/propulsion System |
| Date | Jan 05, 2023 |
| State | NE |
| Description | The car was stationary and all of a sudden there was a message pop up "fuel gauge system problem" and the fuel gauge went from 3/4 full to e with the fuel icon flashing, then after almost a minute the message went away and the fuel gauge went back to 3/4 full. |
| Category | Electrical System, Exterior Lighting |
| Date | Dec 01, 2022 |
| State | CA |
| Description | Faulty software in body control module (bcm) causing numerous problems with multiple vehicle components including battery, namely: electrical (key fob and headlights) malfunctions, illumination of several warning dash display lights, repeated parasitic battery draining, and security system problems (car alarm activation). Please see attached letter to manufacturer american honda motor co. For additional information. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist, Steering |
| Date | Dec 01, 2022 |
| State | AZ |
| Description | I was pulling into a gas station when errors started scrolling on the dash, pretty much all of the driver assist options were failing then the power steering error came up and it was almost impossible for me to turn the wheel, luckily I was going slow. Had it towed to a service station and they could not even find out what the codes that were reported meant. So I had it towed to the honda dealership, they expected rodent damage but found none and neither did the service station. Honda then said it was the battery, but the car started great without even a second of hesitation so I was not sure how it could be the battery. They replaced the battery and said it was fixed 5. 00 later. Less than 24hrs later, only about 2 hours of drive time, same issue except this time I was driving on a main road at 50mph.. I barely managed to slow down and pull over before the steering went out again. I am not confident that the dealership is even going to be able to fix the issue since they thought changing the battery was going to fix it! They are just guessing and to lose the ability to steer my car while driving is a severe safety hazard. I guess I will have to replace the car, only 3 yrs old but oow, as I will not feel confident it will be safe to drive in the future even if the dealership says they fixed it again. It obviously was not fixed this time! |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Nov 28, 2022 |
| State | OH |
| Description | Blackstone lab reports fuel in my oil (acceptable for city driving} however all my driving is highway driving. Car has 22,500 miles, that oil had 4,000 miles on it and had 1. 3% fuel all highway! Back and forth between columbus, ohio and wyandotte, michigan. Emergency breaking will alert and apply break with nothing is in the way, and will not assist when something is right in front of car. |
| Category | Unknown Or Other |
| Date | Oct 28, 2022 |
| State | AZ |
| Description | My pearl gray paint is completely chipping and flaking off on the mirrors and all 4 foot handles. |
| Category | Structure:body |
| Date | Oct 03, 2022 |
| State | AZ |
| Description | This year, the paint on both side view mirrors and door handles started chipping away. The vehicle is a 2019, so it is less than 4 years old. There is no reason that the paint in those specific areas should be chipping away already except for a factory defect. |
| Category | Engine |
| Date | Sep 06, 2022 |
| State | VA |
| Description | Many owners of the same car are experiencing water entering from the hood scoop and dripping onto the 4th cylinder causing the coils and spark plug to rust and will throw a check engine light. Honda knows about it and won't fix it. Clearly there's a default on how the car was design and honda should have a fix to correct this issues. |
| Category | Structure:body, Unknown Or Other |
| Date | Sep 06, 2022 |
| State | FL |
| Description | The paint on my 2019 civic coupe began to completely flake off inside the fuel door jam. The primer is completely exposed. There was no scratching or dent or any kind of impact that could have brought on the paint damage since the area is tucked away. I brought my car to the dealership today and they took pictures to document the occurrence and are escalating my concerns. Hopefully this will be covered under honda's extended paint warranty (which I've read only affects certain models and years). |
| Category | Fuel System, Gasoline |
| Date | Aug 18, 2022 |
| State | LA |
| Description | The contact's daughter owns a 2019 honda civic. The contact stated while his daughter was driving 45 mph, the vehicle began to stall. The contact stated he was unaware if any warning lights were illuminated. The driver attempted to park on the side of the street but the vehicle seized. The contact stated the vehicle was parked for 15 minutes before the driver restarted the vehicle and continued driving to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with nhtsa campaign number: 21v215000 (fuel system, gasoline) however, the vin was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,410. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Assist, Steering |
| Date | Aug 10, 2022 |
| State | CA |
| Description | I turned on my vehicle and randomly had multiple warning lights come on including power steering, acc, vsa, hill start assist, lkas, abs. The power steering completely went out completely randomly but the power steering fluid is full. Two weeks ago I had my fuel pump recalled and now I have these issues. Valley hi honda in victorville ca has not returned my calls and has been absolutely no help. If I had been driving there would be a good chance I would have crashed as I would have been unable to navigate a turn. |
| Category | Electrical System, Lane Departure: Blind Spot Detection |
| Date | Jul 25, 2022 |
| State | KS |
| Description | My camera that is supposed to assist in turning and seeing my blind spot is always malfunctioning in my new 2019 civic. Honda says they can't do anything about that. I've already had to put new tires on my car - which I suspect didn't have new tires on it when I purchased my new car. Replace the battery, and my electronic features (radio screen and windows) like to stop working and go black - including my side camera that's meant to assist in lane changes. Additionally, my car melted in the sun. This has been a known issue with honda since 2011 and they haven't addressed that issue or gave any warnings. My tires, and camera for blind spots is a safety issue and the fact that my car is unreliable and melting(!) is troublesome and a safety problem. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Warnings |
| Date | Jul 06, 2022 |
| State | FL |
| Description | I took my 2019 honda civic into the dealership because I got a warning signal that says, collision mitigation system problem. The dealership says it needs a part that is back ordered and told me I could drive vehicle until part comes in. It has been several weeks. I am not comfortable driving my vehicle with this warning light on plus whatever they did since I assume this is a vital safety component/system. Also0, I have no cruise which makes long trips uncomfortable. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jul 06, 2022 |
| State | CA |
| Description | The emergency braking system auto brakes when to close etc mines done it multiple times with car ahead of me by 2/3 car lengths and even while switching lanes it's auto brakes for no reason |
| Category | Service Brakes |
| Date | Jul 06, 2022 |
| State | LA |
| Description | The contact owned a 2019 honda civic. The contact stated that while her son was using the vehicle's cruise control at approximately 65 mph, he attempted to activate the brakes however they failed to stop the vehicle. The driver attempted to use the emergency braking system within the vehicle however that too failed to stop the vehicle. As a result, he rear-ended a truck in front. The air bags did deploy. A police report was filed. The driver received injuries to both legs, shoulders, arms, head and neck that required medical attention. There was damage to the truck rear-ended. The vehicle was towed and deemed totaled. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and opened a case regarding the matter. The approximate failure mileage was 29,000 |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 20, 2022 |
| State | WI |
| Description | There have been 3 times that this has happened. The first time I was driving and no car was in front of me. There was a car parked off to the side and my car sensored the car off to the side and the emergency braking system came on. My car slammed on the brakes automatically and I was going 45 mph and the seat belts locked up, while my car dived forward. I had to slam on the gas to avoid someone rear ending me behind me on a busy road. The other two times this happened occurred within 2 days of each other. The first was in broad daylight and my car sensored a shadow on the road, setting off the emergency braking system, making my car automatically brake and locking up the seat belts again. I was going 65 mph on this road as it was an interstate. I had to also slam on the gas to avoid an accident. The third time was 2 days later driving at night with no one around me, and I was on an exit 3 minutes away from my apartment. I'm not sure what set off the emergency braking system this time, as I didn't see a shadow since it was dark out, but once again, it came on, locking up the seat belts. This time I was going 35 mph. I'm lucky each time I was able to get out of it and avoided an accident but I am truly scared to drive my car as this happens out of the blue when the cruise is not on or whether the cruise control is on. |
| Category | Steering:rack And Pinion |
| Date | May 19, 2022 |
| State | FL |
| Description | The rack and pinion was failing. It caused problems with the steering causing unsafe driving conditions. I took the car to honda and they said the rack and pinion was bad. I did contact honda headquarters and they claimed there was nothing they could do about it since the car was out of warranty. I had this part replaced by an independent auto mechanic. They said the auto part store said they have been receiving orders for the rack and pinion at a rate of 5 per month. Considering how many parts store there are, this seem to be an unusual amount of a part failing. I have seen many complaints online about this part failing on honda cars. This part should not fail especially at low milage. My car does have 65,000 miles on it, but the conditions started about 30,000 miles ago. I was unaware of what was happening back at the beginning, I knew something was wrong, but I didn't realize what, and it just got worse as time went on. |
| Category | Equipment:electrical:infotainment:video (touch)screen/monitor/unit |
| Date | May 11, 2022 |
| State | AR |
| Description | When selecting reverse, the rearview camera usually displays quickly, but sometimes takes several seconds to display, or doesn't display at all (the screen remains black). This detracts from my ability to reverse safely. The radio / vehicle information display usually responds quickly to a button press, but sometimes can take several seconds to respond. Since I don't anticipate the delay, I tend to continue watching the screen while I'm waiting for it to react, instead of paying attention to the road. Especially while driving at highway speeds, these intermittent, variable delays can take my attention away from the road for a dangerous amount of time before I realize I'm not watching the road as I should be. Since the rearview camera uses the radio display, I think these issues may be related. This has been going on since the car was new. |
| Category | Power Train:automatic Transmission |
| Date | Apr 27, 2022 |
| State | PA |
| Description | 2019 honda civic. Consumer writes in regards to keyless cvt transmission. The consumer stated it was possible for the vehicle to be powered off while in reverse. This could cause the vehicle to roll away. The dealer was notified but, did not offer a solution. |
| Category | Visibility:defroster/defogger/hvac System:compressor |
| Date | Apr 27, 2022 |
| State | CA |
| Description | The contact owns a 2019 honda civic sedan. The contact stated the ac unit was blowing hot air through the vents. The contact stated no warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the ac compressor to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 43,000. |
| Category | Communication: Auto Crash Notification, Forward Collision Avoidance: Warnings |
| Date | Apr 25, 2022 |
| State | NY |
| Description | The contact owns a 2019 honda civic. The contact stated that the forward collision avoidance system would inadvertently activate intermittently without a vehicle nearby. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Apr 21, 2022 |
| State | NY |
| Description | The starter was having trouble igniting the engine upon startup. The engine would crank but would not finish with starting up. I did this three or four times. Upon removing the key from the ignition and putting it back in the ignition and starting it up the car started up normally. The issue seems to be with either the ignition system or fuel system, which is available for inspection upon request. The car could suddenly stop without warning on the road and endanger the safety of myself or other drivers. The problem was previously acknowledged by nhtsa in two separate campaign numbers in may 2020 (20v314000) and march 2021 (21v215000) and this particular civic was serviced in 2021in accordance with that recall and confirmed by the dealer. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Apr 03, 2022 |
| State | NC |
| Description | 1. The automatic breaking system malfunctioned, and is available for inspection upon request. 2. Safety was at risk because in march 2020, the car stopped itself on north carolina route 70 in the middle of traffic without warning and without cause/reason. 3. Dealership inspected the system on april 1st, 2021 and found no issue. They told me to manually turn off the system every time I start the car. 4. No, the car was not inspected for the abs by the manufacturer, police, insurance, or anyone else. 5. No warning lamps, messages, or other symptoms were on. Finding this article has prompted me to pursue the problem again. Https://myfox8. Com/news/money-matters/over-1-7m-hondas-investigated-for-unexpected-automatic-braking/? Utm_medium=referral&utm_campaign=socialflow&utm_source=facebook. Com&fbclid=iwar3h1yq5wtfcpkl7vaz4jb2gp4tmhaukrsg72ux_7plxqf7xn4bmqiwitdc |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 26, 2022 |
| State | TX |
| Description | The vehicle's automatic braking function activates for no reason. Should only function if it detects objects in it's path which driver not reacting to. It has happened multiple times at both freeway speed as well as city speed. Mostly happens quick, applying slight brake with "brake" light illuminating on dash then quits. Scared it will apply full braking at some point. I know you are claiming occurs on accords and cr-v but mine being a civic it is happening to me also. Please address this and require honda to fix this fast! |
| Category | Unknown Or Other |
| Date | Jan 18, 2022 |
| State | CA |
| Description | Intermittently the car will stall out when parked idling and then won't restart for a few minutes after turning off. It acts as if it ran out of gas. The gas gauge is always at different levels when it happens. We have taken it to the dealer multiple times with no fix. |
| Category | Fuel/propulsion System |
| Date | Jan 11, 2022 |
| State | CA |
| Description | Screen show multiple errors. Emission control problem fuel gauge problem both blinking or either one on and off. When drive awhile, both disappear and pop up suddenly. Gasoline gauge seems empty but fully loaded. Car loss power when engine light on. |
| Category | Air Bags, Electrical System, Fuel/propulsion System |
| Date | Dec 06, 2021 |
| State | FL |
| Description | Unknown power train system evap leak evap stuck open p0455 p0456 |
| Category | Service Brakes |
| Date | Nov 22, 2021 |
| State | CA |
| Description | The contact's son owned a 2019 honda civic. The contact stated that while her son was driving at 30 mph, the brake pedal inadvertently engaged on its own three times. The contact stated that there were no other vehicles around the vehicle. The brake warning light illuminated. The contact stated that as her son was attempting to veer to the side of the road, the vehicle inadvertently accelerated and crashed into the fire hydrant. The contact stated that the vehicle rolled over twice and landed on its wheels on the road. The contact's son was able to exit the vehicle through the front passenger side door. The contact's son sustained a laceration on his face, a laceration on his arm, and severe pain on the abdomen and shoulders. The contact stated that she took her son to the nearest hospital. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 62,000. |
| Category | Steering, Tires |
| Date | Nov 19, 2021 |
| State | FL |
| Description | The contact owns a 2019 honda civic. The contact stated that while driving at 60 mph, the steering wheel inadvertently lost power steering functionality. Several unknown warning lights were illuminated. The contact stated that extra effort was needed to steer the vehicle while driving to her residence. The vehicle was towed to the dealer who diagnosed that the steering rack needed to be replaced. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 25,000. |
| Category | Steering |
| Date | Nov 11, 2021 |
| State | AL |
| Description | Steering wheel locked while driving vehicle and was unable to turn wheel. Dealer confirmed steering failure caused by faulty electronic power steering motor. Dealer corrected issue by replacing the electronic power steering rack. |
| Category | Air Bags |
| Date | Nov 02, 2021 |
| State | NJ |
| Description | I have been experiencing some rickety, creaking sound on my steering wheel coming from the srs module for the past month. I've taken the car to the dealer 5 times and they did some work and on my last visit, they decide to replace the airbag module but still up to now the problem persists. I think this is a safety problem that needs to be dealt with before somebody gets hurt. |
| Category | Fuel/propulsion System |
| Date | Sep 20, 2021 |
| State | FL |
| Description | I took my car in for servicing may 2021. When I was there the coral springs honda dealer informed me that they ordered my parts for my cars recall. I called them in july to check on the status after failing to hear from them and they said they did not have the part. So now it is september and I am still here with a possibly faulty fuel pump. I want this recall situated. |
| Category | Steering |
| Date | Sep 08, 2021 |
| State | TX |
| Description | Steering wheel is not centered. Even though alignment is good |
| Category | Unknown Or Other |
| Date | Aug 20, 2021 |
| State | CA |
| Description | 2019 honda civic ex was running normally. Next day I start it up and nearly every warning light on the dash illuminates—no power steering, lane assist, adaptive cruise control, braking system, and more. Car is not drivable. At 39k miles honda says it's out of warranty. |
| Category | Fuel/propulsion System |
| Date | Jul 21, 2021 |
| State | CA |
| Description | I was driving my honda civic 2019 in the freeway- car pool lane. All of a sudden, without any warning light or symptoms, my car engine just stalled. I immediately switched on the emergency light and put the car in neutral gear and somehow made sure the cars behind me were aware that I am stalled. Luckily no crash/incident, but I was stuck in car pool lane still at the risk of car pile up accident. I called 911 and a cop showed in the next 5 minutes. He stopped all cars in all lanes and pushed my car gently over shoulder. Those 5 minutes was very risky and the scariest spot where me and wife were sitting in the car in the car pool lane while cars behind us were dodging us to avoid crash. Now, honda is saying this may be fuel pump problem and when I checked my vin in nhtsa, it has the incomplete recall for fuel pump. I wanted the concerned authorities to take action over honda to recall all cars with this issue to replace fuel pumps immediately to avoid any crashes. |
| Category | Fuel System, Gasoline |
| Date | Jul 20, 2021 |
| State | CA |
| Description | The contact owns a 2019 honda civic. The contact received notification of nhtsa campaign number: 21v215000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Fuel System, Gasoline |
| Date | Jul 19, 2021 |
| State | NY |
| Description | The contact owns a 2019 honda civic. The contact received notification of nhtsa campaign number: 21v215000 (fuel system, gasoline). The contact called the local dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Consumer stated parts were available and appointment was scheduled for repair. |
| Category | Vehicle Speed Control |
| Date | Jul 14, 2021 |
| State | FL |
| Description | The contact owns a 2019 honda civic. The contact stated that after stopping in the parking space the vehicle suddenly experienced unintended acceleration causing the vehicle to drive over a curb and into the street before the driver was able to stop the vehicle. The cause of the failure was not determined. The contact indicated that during the failure, the brake pedal was being depressed. The local dealer was contacted and informed of the failure. The manufacturer was not yet notified. The failure mileage was 39,000. |
| Category | Power Train |
| Date | Jul 13, 2021 |
| State | CO |
| Description | I had purchased this vehicle on may 27th 2021. On june 10th 2021 the transmission blew out (the car only has 11,992 miles). Even though I was able to purchase an extended warranty it appears that due to a code stored from the previous owner on november 2020 (p0219 engine overrev). The factory warranty is voided. This is unsafe to the consumer as the actual code is a private honda dealership secret, and I had zero way of seeing this code. It was not on carfax and dealerships won't share information about a vehicle if you were not the owner at the time. |
| Category | Steering |
| Date | Jul 12, 2021 |
| State | CA |
| Description | The power steering didn't work. There were warning messages displayed for tire pressure monitor problem, adaptive cruise control problem, lane keeping assist problem, brake system problem, brake hold system problem, power steering system (eps) problem, vehicle stability assist (vsa) problem, hill start assist problem, collision mitigation system problem, road departure mitigation system problem when turning the car on. This condition was verified by the dealer on both occurrences. First occurrence was 6/8/21. It was towed to spreen honda dealer in corona, ca. According to the the first invoice dated 6/8/21 for the repair there was "confirmed fault code for c1420 main torque sensor and sub torque sensor, c1421-14 malfunction to steering angle, confirmed multiple fault codes due to rodent damage to the steering system sub harness chewed thru replaced the steering torque sensor sub harness and calibrated the steering angle sensor, cleared fault code now ok." same problem occurred 7/8/2021. Taken to spreen honda again on 7/9/21. Wire harness again replaced, steering angle sensor replaced and power steering calibration performed. I have the wire harness that was replaced. Service advisor stated this is a problem with honda wire harnesses because the insulation on the wires is soy based. He has seen it many times, including one customer at riverside dealer who had rodents eat his wire harness four times while he was working there. Not having operational power steering makes driving the vehicle very difficult and potentially dangerous. |
| Category | Electrical System, Fuel/propulsion System |
| Date | Jul 06, 2021 |
| State | NY |
| Description | I I brought my car into morehead honda the dealer I purchased my vehicle from to get service because the car was acting funny. I then find out I had my car has a recall car with my car for the fuel pump. It was change the fuel pump I went home and a few days later I was stuck on the highway my car just shut down in the middle of the highway. My car was towed back to the dealership they found out there was something wrong with the fuel pump said they fixed it it was an error on their behalf. I returned several times after that because the fuel gauge is reading inaccurately. Dealer is unable to tell me what's wrong. I fill up my car is giving me different readings my car normally falls up to 300+ close to 400 every time I fill up my car and now it's reads 191, 150 or 140 when I fill up my car. I continue calling to dealership I am not getting a response. I need help with this it's a safety issue. |
| Category | Wheels |
| Date | Jun 23, 2021 |
| State | NY |
| Description | The tpms sensor keeps turning on since we bought this vehicle brand new from lia honda of kingston. The problem was reported to american honda (case # 11487126). Per their (honda) advice, the vehicle was brought into the honda dealership (lia honda of albany and keeler honda in latham) to diagnose this issue. Still, the service technicians were unable to identify the root cause of this issue. The readings from tire pressure for all tires showed no sign of leakage or low tire pressure. The ratings were taken at different intervals and showed the normal tire pressure readings. The issue still exists, and american honda has not shown any interest in correcting this problem. The vehicle has roughly 7k miles and is still under full factory warranty. Thank you in advance for looking into this matter. -shakti chauhan |
| Category | Engine, Fuel/propulsion System |
| Date | Jun 15, 2021 |
| State | CA |
| Description | I accelerated into a driveway of a convenience store and as I was halfway through the driveway my gas pedal became unresponsive and would not accelerate. Car started rolling back into traffic. 2 weeks later my pedal became unresponsive on the freeway. I exited and immediately called thd dealer because I had already taken it to get checked out after the first incident and they basically said nothing can be done but to trade it in since the mechanic had already said there was nothing wrong. |
| Category | Unknown Or Other |
| Date | Jun 13, 2021 |
| State | OR |
| Description | The engine heat plate has fallen off twice during normal highway travel and dragging on the road causing sparks making my vehicle unsafe and unable to drive. The first time I paid to have it repaired. Now that this has happened for the 2nd time, I feel this is going to be an ongoing issue. The first incident happened in april of last year. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 04, 2021 |
| State | UT |
| Description | The contact owns a 2019 honda civic. The contact stated while he and his wife were driving at various speeds, the vehicle would independently come to a complete stop. The contact was uncertain if any warning lights were illuminated. The contact stated that the vehicle resumed normal operation after failure. The contact had taken the vehicle to a dealer where they were unable to diagnose the failure. The failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000. The vin was not available. |
| Category | Fuel/propulsion System |
| Date | May 28, 2021 |
| State | AZ |
| Description | I bought the car 4/1/2021, with 15,000 miles on it. In just 2 months, I have had two incidents of the car decelerating. When I was at a traffic light and from a complete stop, I accelerated and the car decelerated and almost stalled in the intersection. I was making a left-hand turn both times and if the car had stalled, an oncoming car could have hit me. This could have caused a serious accident. I notice there is a recall for this problem on other honda models, but not my car. I am afraid to drive it now because I live in a major city and there is a lot of traffic. |
| Category | Electrical System, Lane Departure: Warning, Vehicle Speed Control |
| Date | May 08, 2021 |
| State | TX |
| Description | Just purchased the vehicle at 359xx miles 3 days ago. At 36,2xx miles, while driving, all the dash lights came on saying there was a failure in the braking system, emergency brake, tpms, lane departure, brake hold, hill assist, impact sensor, emissions system, power steering, and the information system all showed as malfunctioning. After stopping the vehicle and restarting it, the notifications still stay on. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Apr 29, 2021 |
| State | MO |
| Description | Every time I drive at least 30-35 miles I get the mitigation, collision and acc problem ive taken the car to honda 3 times and they are not able to figure out the problem. I've paid for them to recenter the radar sensor but that didn't work now they are requesting I replace radar for |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Apr 19, 2021 |
| State | MD |
| Description | Most recently, driving along on a sunny day at about 45 mph on a flat road. No other vehicles on the road in sight. The collision warning system beeped and flashed the warning on the dash. At the same time the system engaged the brakes momentarily before disengaging. The braking lowered my speed to about 30-35 mph. The only conclusion I could reach was that the system mistook the shadow of a tree for an object but I have no way to know. This has happened before when taking an exit ramp from a highway when the collision warning flashed and the system engaged the brakes momentarily, dropping my speed somewhat, before disengaging. In both cases, I do not know why the system disengaged, though I am glad it did as other vehicles approached from behind soon after. |
| Category | Fuel/propulsion System |
| Date | Apr 12, 2021 |
| State | NY |
| Description | Honda is refusing to fix the open recall I have on my 2019 honda civic. My car stalled and nearly caused me to have an accident. My car is also burning a lot of gas. |
| Category | Fuel/propulsion System |
| Date | Apr 06, 2021 |
| State | MO |
| Description | Car cutting out under load when accelerating. I believe I have a fuel pump problem. I also seen where they are recalling 628,124 cars and mine falls in the 2019 sedan civic si. |
| Category | Forward Collision Avoidance: Warnings, Service Brakes, Unknown Or Other |
| Date | Apr 04, 2021 |
| State | CA |
| Description | On friday, april 2nd, I was driving home on the 710 fwy on the far left lane. I was driving around 75mph and there was an object on the ground which looked like an empty potato chip bag, it wasn't anything that would have done any damage to my car but my honda sense's collision mitigation braking system activated for no reason and alerted me to brake and started applying pressure. I had no reason to stop so I had to swerve into the shoulder lane to prevent my car from braking unexpectedly which could have resulted into a deadly collision if there was a car close behind me. I have footage of the video and requested this to be looked into because if this is a faulty sensory issue, I would like it corrected immediately to prevent further issues. I do not want this to happen again because this incident was very dangerous when I did not have control of my own vehicle and it tried to override my command to keep driving straight. |
| Category | Unknown Or Other |
| Date | Mar 31, 2021 |
| State | FL |
| Description | Irregular cooling from ac, same temperature control will feel cool one day and next day it feels like the car is not cooling much at all. I believe there is already a lawsuit about the same issue against honda, but I can only become a party to that if I incur some repair expenses. I have had freon refilled twice and recently had ac condenser replaced (under warranty) but I am still not convinced it is working optimally for a car that barely has 5500 miles, despite being almost 2 years old. |
| Category | Engine |
| Date | Mar 27, 2021 |
| State | NY |
| Description | The engine wire hardness was bitten by rats twice in two years because honda uses soy based wires and we are not informed. |
| Category | Engine |
| Date | Mar 12, 2021 |
| State | AZ |
| Description | I was recently charged for a repair to my 2019 honda civic type r by chapman honda of tucson, arizona. Chapman honda incorrectly blames the repair on washing the car/engine. Subsequent research into the issue shows the issue of water present in spark plug cylinders of this model vehicle have occurred globally, and has nothing to do with washing any part of the vehicle. The problem is a design flaw with this vehicle, and it is a safety issue with the vehicle. |
| Category | Power Train |
| Date | Mar 02, 2021 |
| State | CA |
| Description | My car always grinds going into second gear I actually can't downshift into second gear if I'm trying to come to a stop because it grinds really bad will not even enter second gear from a downshift sometimes so it requires me to come to a complete stop and start in first gear I reported this right when the car was new at 5k miles it did it from day 1 but they said nothings wrong but I've had manual transmissions in the past I know this is not normal |
| Category | Structure:body |
| Date | Feb 05, 2021 |
| State | FL |
| Description | Paint cracks and chips off side mirror caps, both passenger and driver side, after only a year. |
| Category | Unknown Or Other |
| Date | Jan 11, 2021 |
| State | VA |
| Description | Driving on I-64 in virginia when a loud pop was heard and saw glass off the back of the vehicle. Sunroof had shattered for no apparent reason. |
| Category | Structure:body |
| Date | Dec 17, 2020 |
| State | FL |
| Description | Small dings on the rear part of the car, window specifically behind the rear windows, on the rear pillar on both sides |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Nov 16, 2020 |
| State | NJ |
| Description | I was driving on an empty road with speed limit 40 mph. It was 2:30 pm with sunny conditions. The car started beeping and then the car's brakes automatically engaged violently. There was no car, people, animal, debris anywhere in front or to the side of me. It is an unsafe condition because a car could have been behind me and rear ended me because of the sudden braking. |
| Category | Fuel/propulsion System |
| Date | Oct 30, 2020 |
| State | GA |
| Description | When pressing the accelerator the car stalls or bogs down especially when turning, but sometimes when simply accelerating. My wife and I are afraid that we might get hit when the car bogs out while turning. We really like the car, but need to eliminate the bogging condition. |
| Category | Unknown Or Other |
| Date | Oct 10, 2020 |
| State | IL |
| Description | Vehicle has been on the road for about 4 months, only about 2500 miles and air conditioning started blowing hot. Upon research, the following years 2016-2018 honda civics have warranty on the condensers for improper manufacturing of condensers. Upon further inspection, air conditioning condenser has leaking spots. |
| Category | Engine, Service Brakes |
| Date | Oct 04, 2020 |
| State | CA |
| Description | I was slightly braking because the vehicle in front of me was going to make a right turn instead of braking it started speeding making a strange noise I was able to slightly release the brake and brake again so it wouldn't hit the car in the front. |
| Category | Engine, Service Brakes, Steering |
| Date | Oct 01, 2020 |
| State | FL |
| Description | When driving home from work my car suddenly showed multiple errors such as emissions system problem, brake system problem, hill start problem, power steering problem , ems system problem. The car only has 14,000 miles and is a year old. The car does not shift or steer properly. Please recall this car because many others have had the same problem. |
| Category | Fuel/propulsion System |
| Date | Sep 25, 2020 |
| State | MN |
| Description | The vehicle quit running three times it acted like a fuel pump no check engine light. Came on I was driving on a city street and I had the air on. |
| Category | Engine, Power Train |
| Date | Sep 24, 2020 |
| State | MN |
| Description | Tl* the contact owns a 2019 honda civic. The contact stated that the vehicle shutoff while driving, without warning. The vehicle was restarted however, the failure recurred. The contact called the luther brookdale honda dealer located at 6800 brooklyn blvd, brooklyn center, mn 55429, and scheduled an appointment to have the vehicle diagnosed. The manufacturer was made aware of the failure and stated that there was no recall on the vin. The vehicle was not repaired. The failure mileage was approximately 7,000. |
| Category | Fuel/propulsion System |
| Date | Sep 19, 2020 |
| State | CA |
| Description | Once I learned of the recall, I made an appointment in mid-july. When I went to my appointment, the advisor was not there, the part was not ordered, and a different advisor said they would order the part and it would arrive within a week. After more than a week, I called to check what was going on and they said the part was still waiting to be delivered the following day and I would receive a phone call when it arrived. I did not receive any phone call or notification that the part was in stock to be installed. About a week after that, I received a text and email stating that the work on my car (recall) was completed and they wanted my feedback. Since I showed up for my appointment to have the recall work completed, it has been more than two months and I have not receieved any call or notice from this honda dealership to remedy the situaion. I called them this past week, left a voicemail, spoke to a diffferent advisor who could not tell me why I have yet to have the recall completed, and said I would receive a phone call from the second advisor (the one who ordered the part when my advisor was not present). I have yet to receieve any communication from this dealership about this recall or how to correct this situation. |
| Category | Engine |
| Date | Sep 18, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2019 honda civic. The contact stated while driving at various speeds, the vehicle jerked, loss motive power, switched to limp mode with the check engine warning light illuminated. The contact stated that the vehicle failed to properly accelerate while in limp mode. After stopping the vehicle, the check engine warning light disappeared and the vehicle operated normally. The vehicle was taken to the local dealer autonation honda located at 23551 magic mountain pkwy, valencia, ca 91355, to be diagnosed. The contact was informed that the failure was caused by contaminated fuel. After draining the fuel system, the contact retrieved the vehicle however, the failure recurred. The manufacturer was notified of the failure. The contact indicated that the failure occurred after the vehicle was repaired under nhtsa campaign number: 20v314000 (fuel system, gasoline) in july 2020. The failure mileage was 29,000. |
| Category | Electrical System |
| Date | Sep 11, 2020 |
| State | NY |
| Description | Tl* a sign language interpreter called on behalf of the owner of a 2019 honda civic. The contact stated while the vehicle was parked, the adaptive cruise control failed to operate. The vehicle was shifted into reverse and to drive. The acc light illuminated on the instrument panel. The contact called honda of new rochelle (25 e main st, new rochelle, ny 10801) and schedule an appointment. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 56,276. |
| Category | Visibility/wiper |
| Date | Sep 03, 2020 |
| State | TX |
| Description | The winshield has cracked twice in the one year I have owned it. It costs Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Lane Departure: Lane Keep: Automatic Steering |
| Date | Jul 14, 2020 |
| State | GA |
| Description | Tl* the contact owns a 2019 honda civic. The contact stated that while the driver was driving between 45-50 mph, the vehicle lane keeping assistant does an automatic veer to the right. As a result, her daughter crashed into a guardrail but did not sustain injuries. A police report was filed. The contact stated that the failure occurred once where her daughter entered a ditch but did not sustain injuries. The tire failure, adaptive, brake and others warning lights illuminated. The contact stated that the air bags deployed. The vehicle was towed to an insurance lot. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. |
| Category | Tires |
| Date | Jun 30, 2020 |
| State | FL |
| Description | The subject tires developed sidewall bulges after one year of local use, 11,200 miles. They were taken to the honda dealer who did not think it was an issue and would not replace them.*dt consumer stated disregard complaint happened while driving.*jb |
| Category | Air Bags |
| Date | Jun 11, 2020 |
| State | NY |
| Description | I was driving down a road (with my friend in the passenger seat next to me just to note) that is being repaved and it's not anything that I haven't driven on before, just a little tiny bit shaky here and there but again nothing crazy. I'm going about 10-15 mph and all of the sudden my airbags just go off. Nothing hit, no pothole in sight, just slowly driving down the road and bam. I was spooked as I couldn't brace for it at all because I wasn't expecting it. My windows were up so the sound of it coming out basically wrecked my ears and it came out along with a bunch of smoke. I put the car in park and got out to look, confused as to what had triggered it but nothing, no damage to the car at all, nothing hit. At honda they were not having it. They told me that they can replace it under warranty if it was proved to be a defect. I argued that it must be considering I didn't hit anything and was driving slow and there is absolutely no damage on the car. She said they'll lift it and if there is anything on the bottom of the car to indicate that the sensor was touched, it's instantly out of warranty and I need to go through insurance. How is this okay? Clearly this is some defect with the car and I'm being penalized for it. They called today for the result and said the car hit the ground and damaged the sensor so it's on me to pay for damages. I find that hard to believe because I felt no impact and was able to continue driving the car after it happened. I put it in park right away to come out but once I was told by the police to go to honda I put the car into drive and smoothly drove off to the dealership. What can I do to have honda accept their responsibility? I never thought that regular driving on a slightly bumpy road (basically flat and pebbly) means that the airbags would go off. There were many cars on that road yet their airbags didn't go off. *tr |
| Category | Fuel System, Gasoline |
| Date | Jun 11, 2020 |
| State | NH |
| Description | Tl* the contact owns a 2019 honda civic. The contact received notification of nhtsa campaign number: 20v314000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Electrical System, Forward Collision Avoidance, Service Brakes |
| Date | Jun 10, 2020 |
| State | VA |
| Description | Tl* the contact owns a 2019 honda civic. The contact stated that the forward collision avoidance system activated independently without a vehicle in close proximity. The contact stated that while making a left turn into a parking lot, the automatic braking system failed to activate and the vehicle struck the median on the passenger's side of the vehicle. The contact stated that there was damage to the undercarriage of the vehicle, the front bumper was dented and the hood was dented inwards. Cma's colonial honda (2100 walthall center dr, south chesterfield, va 23834, 804-414-1900) was contacted and informed of the failure. The manufacturer was not informed of the failure. The failure mileage was 11,800. |
| Category | Structure:body |
| Date | Jun 09, 2020 |
| State | KY |
| Description | September 13 2019 - front spoiler under the bumper partially detached while driving on I-65 at ~70 mph. This happened suddenly and violently and nearly resulted in an accident when it happened due to the spoiler immediately dragging the payment (I. E. Impacting control of the car coupled with startling the driver). No previous collision or trauma had impacted the spoiler prior to this incident (e. G. It had not hit a parking curb). A passenger corroborated the facts detailed by the driver. Spoiler was replaced by the dealership (honda world in louisville, ky) a few days later. June 6 2020 - the exact same incident occurred while driving on I-64 at ~70 mph, which also nearly caused an accident. Similar to the 9/13/19 incident, there had been no collision or trauma impacting the spoiler prior this second incident. This time, there were two eye witnesses (mother & father of the driver) in the car directly in front of the civic, as well as 2 passengers, all of which corroborated these facts. We tied the partially detached spoiler to the bumper so that it remained drivable home. June 8, 2020 - brought the car to the dealership again and informed them of this second incident, that occurred exactly the same as the first back in september without any previous trauma occurring to the part that partially detached. Instead of listening they were immediately confrontational, saying there had to have been a collision (I. E. They didn't believe us). They told us to call insurance and that there was nothing they could do. Further, they mentioned that when we called the 1-800 honda customer care #, that honda would call them back and they would say there had to have been a collision (I. E. They would tell honda that we were lying). Please advise on who we should contact about this potential cover up of a serious safety issue. We are concerned other honda civic owners may be in danger. *tr |
| Category | Seat Belts |
| Date | Jun 08, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2019 honda civic. The contact stated that while putting on her seatbelt, the seatbelt failed to latch without warning. The vehicle was taken to the dealer vandergriff honda, address: 1104 w I-20, arlington, tx 76017, however was not diagnosed or inspected. The vehicle was not repaired. The failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 16,727. The vin was not available. |
| Category | Fuel/propulsion System |
| Date | Jun 07, 2020 |
| State | TX |
| Description | Car stalled out while driving and would not restart. Pretty sure it's the fuel pump |
| Category | Service Brakes, Wheels |
| Date | Jun 04, 2020 |
| State | NY |
| Description | Everytime I start the car I get a low tire pressure warning, I have checked all four tire pressures and the spare repeatedly, and regardless of whether I fill them with the correct pressure or not the tpms does not stop signaling low tire pressure. Warning has not gone away since it came up despite correcting pressure bi-weekly. Currently has been 6 months. Also occasionally the car will brake by itself both on the highway and around neighborhoods (low speeds and high) and without anyone in front. *tr |
| Category | Engine |
| Date | Apr 11, 2020 |
| State | TX |
| Description | This car was just released from being 'fixed,' at the dealership. The day after the car stalled on the highway nearly causing an accident. The car has the following problems since 5000 miles and is supposed to have been a new car. It's a lemon. 1. Engine cylinders flooded with coolant 2. Engine not working 3. Dashboard computer flashing all systems failure (since 30 days after car was purchased in 11/2019. Never resolved). 4. Heater not working. Entire ac system replaced. They also said some valve had gone out as well. That's never been made clear to me in spite of repeated inquiries. 5. Car out of service since feb 23 to date. Honda corporate has told me to pound sand. To go make a lemon law complaint. |
| Category | Electrical System |
| Date | Mar 27, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2019 honda civic. The contact stated that after starting the vehicle the driver discovered that the power steering and brakes were inoperable. The vehicle was towed to dch honda of temecula located at (26755 ynez rd, temecula ca) to be diagnosed. The contact was informed that several electrical wires had been eaten by rodents which caused the failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 27,000.*dt*jb *bf consumer stated [xxx] is the stepfather and she is the owner. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).'*jb |
| Category | Electrical System |
| Date | Mar 05, 2020 |
| State | GA |
| Description | Audio system will intermittently disable sound output on all channels: bluetooth,am,fm,xm radio, phone calls, etc. Car audio amplifier over heating. Temperature measured at 197 degrees f. Risk of fire. In order to resume audio output, vehicle must be completely shutdown and restarted. When the radio is operational for a certain period of time at a certain volume it overheats and shuts down. |
| Category | Air Bags, Structure:body, Visibility/wiper |
| Date | Mar 01, 2020 |
| State | CA |
| Description | I was driving 70 on the free way in the far left lane and my tire blew and I ended up hitting the rail all the way on the right lane. |
| Category | Unknown Or Other |
| Date | Feb 25, 2020 |
| State | NJ |
| Description | Unattended acceleration . The car surged by itself. The brake did not work. The car jumped a curb and went into a building. There it made a whole and with such force broke through bricks. The car only has 2800 miles and I leased it in oct. 19. I was pulling into a parking spot when it happened. |
| Category | Electrical System |
| Date | Feb 23, 2020 |
| State | TX |
| Description | The computer system is unstable and malfunctions routinely by all equipment symbols flashing malfunctions simultaneously. Additionally, the ac and heater have failed after only 5000 miles driven. The entire ac system is scheduled to be replaced. |
| Category | Service Brakes |
| Date | Feb 23, 2020 |
| State | MD |
| Description | I own a 6 speed manual sport coupe purchased on 5/30/19. On 2/10/20 I was stopped at a light on a slight downhill 15- 20' behind car in front. Shift was in neutral with my foot on brake pedal. After a while, my car started moving forward. I pushed harder on the brake pedeal but no response and coasted into rear of car. One person in each car and nobody injured. Fearful that brake failure would occur again, had car towed to local honda dealer where purchased. Receipt to me indicted they did diagnostic testing, inspected brake system and test drove car. "advised customer no problems at the moment". As noted before testing, since no manufacturer defects found was charged 9. 95. On 2/11, received call from mgr. Of honda svc. Dept. Due to my negative survey responses. Told him I was not satisfied with answer by employee to my question of why forward collision mitigation/fcm did not brake when getting close to car. Mgr. Stated that fcm is designed not to work when car in neutral or reverse. I consider lack of fcm in neutral to be a serious safety design flaw. Mgr. Then recommended that I open case with honda customer relations which done on 2/14. Rep. Took down my info. And asked what I wanted from honda. I said they need to determine why the brake failure happened and what can be done so I have confidence that it will never occur again. She then gave me a case # and stated that it would need to be referred to the "level 1" dept. Handling accidents/injuries/fatalities. Received a call from "level 1" on 2/17 but was told there was nothing they could do/was a local dealer issue and he was to contact the mgr. Of the local honda svc. Dept. I sent voice/e-mails to mgr. Of local honda svc. Dept. On 2/21 noting my experience with cust. Relations/"level 1", and asking what are the next steps -- awaiting response. I am currently driving the car in fear/on edge. *ln *as |
| Category | Electrical System |
| Date | Jan 14, 2020 |
| State | NJ |
| Description | Tl* the contact owns a 2019 honda civic. The contact stated the admission error warning light was illuminated. The contact called local unnamed dealer and the service department was made aware of the failure. The vehicle was taken to independent mechanic, where he was informed the failure was associated to unknown software issue. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was 3,000. |
| Category | Electrical System |
| Date | Dec 13, 2019 |
| State | MA |
| Description | Tl* the contact owns a 2019 honda civic. While driving 60 mph, all the warning indicators illuminated on the instrument panel as the vehicle simultaneously slowed down. The power steering also seized as the contact attempted to pull the vehicle off to the shoulder. The contact was able to restart the vehicle and drive home. The vehicle was towed to honda cars of boston (100 broadway, everett, ma 02149, (617) 381-9000) where it was determined that the radar on the vehicle had accumulated debris, which caused the vehicle to be obstructed. The vehicle was cleaned and returned to the contact. The manufacturer was notified and a complaint was filed. The vehicle was not repaired. The failure mileage was 4,000. |
| Category | Service Brakes |
| Date | Nov 28, 2019 |
| State | NJ |
| Description | Driving behind I was driving behind traffic was pulling up to a red light at the intersection put my foot on the brake and got nothing at all the brake was hard as a rock I wound hitting two cars and plowing into a tree I even tried hitting the emergency rake button nothing no skid marks no nothing the car just kept on rolling |
| Category | Visibility |
| Date | Nov 20, 2019 |
| State | WA |
| Description | 2019 honda civic. Consumer writes in regard to design defect with the visibility of the rear window because it is tilted upwards. *as the consumer stated she backed into a vehicle due to being unable to see the vehicle in the rear. The bottom part of the image on the reverse camera is cut off by the body of the vehicle. When it rains the water covers the camera lens. *js |
| Category | Electrical System, Electronic Stability Control, Unknown Or Other |
| Date | Nov 13, 2019 |
| State | NJ |
| Description | I parked my car in the driveway and put the brake on and the car in park. I sat in my car while off for a minute while calling my son to ask him a question. About 30 seconds after I got out of the car and shut the door (there was no noise indication there was an issue), the car rolled out of my driveway and hit my neighbors car. When I went to check my car, the car was still in park and the red brake light was still glowing. I had brought my car in 2 times before this happened to complain that the electrical system with the stability control wasn't working properly. The car was braking on its on and lane assist kept coming on when it shouldn't have. Honda said all was good. The last time I brought it in, for the tire lights coming on, they said the tire sticker was too close to the rim and that's why there was an issue. This was after bringing it in for this problem 2 times to be told it was ok and they only addressed it after my flat. But within 30 minutes of driving away the lights came on again. For sure there is a problem with this car and I don't feel safe driving it. |
| Category | Structure:body |
| Date | Oct 28, 2019 |
| State | FL |
| Description | Premature paint peel from bumper and driver side mirror |
| Category | Service Brakes |
| Date | Sep 28, 2019 |
| State | NY |
| Description | I own the 6 speed manual trans hatchback sport. Purchased aug 12, 2019. Last night I exited the vehicle, wanting to keep it running and use he headlights to see- put the car in neutral and applied parking brake. Brake failed and car rolled across the parking lot. I religiously apply this brake. I have come to the car before in supermarket lot and such to find the brake off, but chalked it up to having already disabled it myself. This was not the case last night. Huge safety hazard. Needs addressing. |
| Category | Vehicle Speed Control |
| Date | Sep 13, 2019 |
| State | TX |
| Description | Adaptive cruise control was engaged at a stop light. When the car in front moved adaptive cruise would not disengage. There was at least 30 feet clearance to the next object. Cruise was turned off and the brakes released. |
| Category | Unknown Or Other |
| Date | Sep 06, 2019 |
| State | FL |
| Description | All warning lights illuminate, have lost power steering, followed by complete loss of acceleration. This has occurred more than 8 times since purchasing the vehicle "new" on march 19, 2019. Have towed vehicle to dealer four times. Have sent still, and video documentation. Dealer service manager has told me they do not know how to fix this very serious problem. Contacted honda corporate customer service, and they have been very slow to respond & resolve this issue. In addition, all warning light illumination issue has occurred when starting vehicle cold, without motion. Warning lights stay illuminated. Vehicle is unsafe to drive. |
| Category | Wheels |
| Date | Sep 01, 2019 |
| State | AL |
| Description | The tpms has came on warning of a low tire. The tires were checked and none were low. This has happened a couple of times. Today while driving something punctured the side wall of the tire and it went flat the tpms did not indicate a low tire. I pulled to a safe place and changed the flat tire. The vehicle was left running and the tpms finally came on when I dropped the flat tire into the trunk. The tmps on my sons 2019 civic has indicated a low tire a couple of different times and the tires are at correct psi. |
| Category | Air Bags |
| Date | Aug 22, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 honda civic. While driving 45 mph in the rain, another vehicle cut in front of the contact's vehicle stopping abruptly as a result the contact rear ended the vehicle. The contact stated that the front driver's air bag deployed with a loud explosive noise disorienting the contact. The contact stated sustained hearing loss and burn marks on his arm that required medical attention. The contact stated was diagnosed with complete hearing loss in the right ear and partial hearing loss in the left ear by an ent (ear, nose, and throat) specialist. A police report was filed. The front end of vehicle was damaged. The contact stated contact the dealer south motors honda miami (16165 s dixie hwy, miami, fl 33157 (305) 853-9795) and inquired of the air bags deployment decibel level, however the dealer was unaware of the information. The manufacturer was contact but was unable to provide the decibel level information to the contact, no further assistance was offered. The failure mileage was 2,300. |
| Category | Power Train |
| Date | Aug 09, 2019 |
| State | KY |
| Description | Tl* the contact owns a 2019 honda civic. While driving, the vehicle jerked and lunged forward when the accelerator pedal was depressed. The failure occurred without warning. The vehicle was taken to don jacobs honda (2699 regency rd, lexington, ky 40503, (859) 276-5555) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with case number: 09765134. The manufacturer stated that the failure was due to wear and tear on the transmission. The failure mileage was 5,500. |
| Category | Wheels |
| Date | Jul 31, 2019 |
| State | OH |
| Description | Today, I was driving my 2019 honda civic sport to performance honda in fairfield, oh for a warranty-related problem regarding tpms and a faulty tire. The biggest issue is that the front, left tire did not hold air. Every few days, I had to add air to my tires/reset the tpms system, as described by owners. Honda. Com. Within the last week, my front, left, tire lost air so quickly that I decided to take the vehicle in for service. As of today, the vehicle has 4,000. 00 miles (exact). During the trip there, the front, left tire blew out and jerked me to the left (60 mph). While easing into the brake (not pumping), I steered to the right and pulled into the shoulder lane. Upon stopping, I shifted into, "p," and then activated the parking brake. Then, I took my my foot off the brake and turned on the emergency flashers. I called aaa and got towed the rest of the way there. Tpms needs to tell the driver what the pressure is in each tire; my grandfather has a 2019 vehicle that does. At least I was not injured today! |
| Category | Steering |
| Date | Jul 20, 2019 |
| State | CA |
| Description | The steering wheel reel assembly makes a click sound which is an in dictation of inadequate lubrication. The assembly itself can not be relubricated as the entire assembly is sealed. Honda would need to replace the entire pasty the incorporates the assembly. However, technicians are stating that this is unneeded and normal part of the car. This is in actuality, untrue and can be ultimately dangerous for the driver. |
| Category | Engine |
| Date | Jul 14, 2019 |
| State | GA |
| Description | Brand new 2019 civic with a leaking condenser. Car has 4862miles, with all the extended warranties. Honda refused coverage even though they have not done all they can to protect such a fragile component. Was told a "small pebble" hit the condenser causing a leak. In 2012 honda settled a 40million dollar class action for this very same thing on the crv and other models. On this class action they agreed to have dealerships put a metal screen to protect the condenser. Why aren't they doing this with all vehicles!?!?! Honda is straight up running a scam on it's customers. At Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Service Brakes |
| Date | Jul 09, 2019 |
| State | IL |
| Description | On two occasions, my car's automatic braking system has engaged when nothing was in front of me. The first time, I was on the highway, and merging from an on ramp. The car suddenly dead stopped, brakes fully engaged. There was a car next to me, but nothing in front of me to cause the braking system. Luckily, no one was behind me. The second occurrence I was traveling about 30 mph on a local road. There was nothing anywhere around me. I approached a green light, and as I was going through the intersection, the cars braking system fully engaged. It screeched the car to a halt. I was at a dead stop, in the middle of the intersection. |
| Category | Vehicle Speed Control, Wheels |
| Date | Jul 05, 2019 |
| State | TN |
| Description | Twice while driving at 60 mph the cruise control dropped out for no reason. I have low pressure alarms for no reason. These were always while I was driving. I had 6 in may and june took it to the dealer on july 3, they could not find anything wrong. That afternoon I had the low pressure alarm come on for no reason tires at at normal pressure. |
| Category | Power Train |
| Date | Jul 02, 2019 |
| State | CA |
| Description | Traveling uphill on highway 17 santa cruz county california the engine started to race fast and the car slowly stopped moving forward. Strong smell from the underside of the car and the car could not move forward any longer. The clutch appeared to be slipping constantly and would not hold. 12,000 mikecwarrentrr and were at 13000 miles. A very costly repair glide to ,000. |
| Category | Service Brakes |
| Date | Jun 26, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 honda civic. The contact stated that the emergency brake button failed to operate. When the button was pressed, the brakes did not hold. On one occasion, the contact pressed the emergency brake button and the vehicle rolled backwards. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 6,627. |
| Category | Service Brakes |
| Date | Jun 13, 2019 |
| State | CO |
| Description | Monday 6. 10. 19 my daughter made a left hand turn from ward road to 44th ave. An f150 came to a stop and she applied brakes accordingly. She got errors collision mitigation and she lost the ability to brake. She read ended the f150. In her words it was like sliding on ice. Crash was under 20 mph and her phone picked up software errors. Car is with usaa as of 6/13/19 wheat ridge pd was on scene but no tickets issues due to car failure. |
| Category | Electronic Stability Control, Vehicle Speed Control |
| Date | Jun 09, 2019 |
| State | NY |
| Description | While driving (50+/- mph) on a two lane state road, my 2019 honda civic hatchback sport cmbs (collision mitigation braking system) automatically engaged, bringing my vehicle very close to a complete stop for no reason I could see. There were no vehicles in front of me in either direction and fortunately no vehicle following or I would have been rear-ended. Clear morning, nothing on the roadway, no wildlife I saw. Dry and sunny, no leaves, no breeze, bare pavement. A sweet june morning in dutchess county, ny. Out of the blue the cmbs engaged automatically applying the brakes so hard I could feel the abs kicking on and in moments I was at a crawl, then the car simply behaved normally again. I've owned this car less than a week. There is no means provided to shut this feature off permanently. The only way to override the cmbs is to manually turn it off every time I restart the car. It resets every time the car is turned off. This feature may wind up causing more rear end collisions as it avoids front end collisions. What would the consequences be if that scenario happened while on a curve, driving 50 mph in the rain? Or in rush hour traffic on a highway at 60 mph (or faster) where commuters typically tailgate across three or four lanes of traffic? This was my very first experience with cmbs in any vehicle and I consider it a total failure and extremely dangerous when it can engage with such force while it's a false alarm. |
| Category | Electrical System, Electronic Stability Control, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | May 27, 2019 |
| State | VA |
| Description | I was on a state road exiting on a ramp while the vehicle was in motion driving 40 miles per hour approximately two days ago. The vehicle while in motion and accelerating stopped. The car threw me back and forth causing me to go the er the following day. Reston hospital in northern virginia. I took the car right after and dropped off at dealership for repair. Dealership is not giving me any concrete answers if the car is safe to drive again. I read online a owner of a honda 2019 civic same as mine had the same problem of stopping while in motion while on a highway suddenly. I do have product update: fuel level sensor dtc space p0461 software update notice from honda I just received. Do not know if this is involved with my current incident? I'm scared to drive my new car and now in pain medicine , muscle relaxer medicine and have been issued a plan to go to physical therapy from the doctor on call at the er. |
| Category | Steering, Suspension, Unknown Or Other |
| Date | May 16, 2019 |
| State | NJ |
| Description | On the driver side, it has some weird noise or sound. It sounds like the metal rubbing with the car. Searched the problem online before and found a lot of people having the same issue. Sometime even going straight still able to hear it. |
| Category | Fuel/propulsion System |
| Date | May 11, 2019 |
| State | MA |
| Description | I received an error message on my honda civic 2019 on wednesday may 8, 2019 in the evening while the car was in motion on the highway. The message said "emissions system problem". When I got to my home, I put the car in park and researched what the error message might mean. I called honda the next day and they informed that there was an active recall occurring with honda civics and that I should have received a notice. I had and have not received any correspondence in regard to a recall on the vehicle. I decided to search my vin and there was no information available. I took my vehicle to ocean honda in weymouth today and requested written notice of the recall. I received a service bulletin dated march 21, 2019, however I had leased my car after this date. I spoke with josh in the service department to find out why the service was not performed prior to my lease agreement. Josh informed that the recall is not safety related and is currently performing maintenance. |
| Category | Engine |
| Date | Apr 27, 2019 |
| State | IL |
| Description | Terrible smell inside the car and outside when parked in garage after short drive. Oil dilution . Strong gasoline vapors . Gasoline mixing with oil in engine |
| Category | Engine, Power Train, Service Brakes |
| Date | Apr 11, 2019 |
| State | PR |
| Description | On december 20, I bought the car, honda civic type r 2019 red. Approximately the day I bought it, I noticed that when I put the second change to a strange noise, I told the seller [xxx] and he told me that maybe it is me who is throwing the wrong changes. Time passes and I keep going more often I call america honda the following month, which was in january about 3 weeks after buying the vehicle and I tell them that I am having problems with the transmission that every time I put the second change it makes me an strange noise, all the information is pointed out, the case number they give me is # [xxx] and in that case number is all the information previously mentioned. When I make the first change of oil and filter of the auto I communicate what of said failure and they tell me the car is well maybe they are theirs. On march 24 I noticed that when I put the car in second place the change after several days took the car to the dealer yesterday march 25, 2019 and today march 26 the manager calls me if he authorized it to lower the transmission since the codes that the car gave him did not say anything accurate and the technician tells him that there may have been a bad handling or a bad change and there is the communication to the service manager [xxx] the car is new and since he bought it had a failure of transmission so mismanagement can not be and he tells me that the technician confirm that there was a mishandling or honda guarantee or the extended that I put additional to the car would cover the damage and at that time I communicate from the beginning communicate problems of transmission. My name is [xxx] and phone num is [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc *tr |
| Category | Engine |
| Date | Mar 18, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2019 honda civic. While attempting to drive the vehicle, the check engine warning indicator illuminated, indicating there was an emission failure. The contact powered off the engine four to five times. When the vehicle was restarted, the failure recurred. The contact called johnson honda of stuart (located at 4200 se federal hwy, stuart, fl 34997, (772) 600-4342) where an appointment was scheduled. The manufacturer was not notified of the failure. The approximate failure mileage was 450. |
| Category | Engine And Engine Cooling:exhaust System:emission Control |
| Date | Mar 12, 2019 |
| State | GA |
| Description | Tl* the contact owns a 2019 honda civic. While driving, the emission warning indicator illuminated. The vehicle was taken to honda conyers (located at 1860 ga-20, conyers, ga 30013, (855) 447-7845) where it was diagnosed that the emission sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93. The vin was not available. |
| Category | Engine |
| Date | Feb 26, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2019 honda civic. While driving at an unknown speed, the vehicle sputtered and the check engine and emissions warning indicators illuminated. The contact stated that she started to experience mild headaches. The vehicle was taken to freeman honda (located at 39680 lyndon b johnson fwy, dallas, tx 75237, (214) 800-6500) to be diagnosed. The contact was informed by the mechanic that the vehicle was safe to drive. A part pertaining to the emissions was ordered. The contact was concerned for her safety. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 521. |
| Category | Equipment, Tires |
| Date | Jan 31, 2019 |
| State | MA |
| Description | I skidded backwards down the street in snowy conditions because 2019 honda civic si was shipped with summer tires instead of all season tires. The manufacturer's window sticker indicated that all season tires were installed when in fact, they were summer tires which were totally unsuited to driving in new england in winter. I only discovered this after I was unable to control the car. Honda is aware of this and has issued service bulletin 19-007, but has not notified all of the dealers and has not contacted the owners directly. |
| Category | Visibility/wiper |
| Date | Jan 15, 2019 |
| State | MO |
| Description | Tl* the contact owns a 2019 honda civic. The contact stated that all four doors windows held water, especially the front driver's side door window. The contact was unable to see out of the front driver's side window while driving due to the failure. The vehicle was taken to honda of jefferson city (located at 3625 missouri blvd, jefferson city, mo 65109, (573) 893-7676) where a wet test was completed and the failure recurred. The contact was informed that there was a material defect. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was designed in that manner. No assistance was offered. The approximate failure mileage was 200. The vin was not available. |
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Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I purchased this car 4 months ago and the third Tim I’m having to get the air conditioner serviced
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