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Premium vehicles are competing for the attention of consumers, with the 2019 Audi A6 coming out near the top. The automaker claims that “adventure is always in season,” but some drivers feel that this model provides too much excitement in the way of a defective engine, failing electrical system and poorly-built structure.
Click on other model year to view more problems: 2020 2021
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NHTSA Complaints for the 2019 Audi A6
| Complaint Category | Number of Complaints |
|---|---|
| Electrical System | |
| Engine | |
| Power Train | |
| Unknown Or Other | |
| Forward Collision Avoidance: Warnings | |
| Steering | |
| Forward Collision Avoidance: Adaptive Cruise Control | |
| Lane Departure: Blind Spot Detection | |
| Exterior Lighting | |
| Lane Departure: Warning |
Problems with the Engine
One of the most important components is the motor of a car. It must be powerful and dependable, all of which this A6 doesn’t seem to have.
One NHTSA complaint says, “At a stop light the engine will shut off completely requiring you to restart the car. This happens intermittently and happens when the auto on/off is on or off. Leads to dangerous situations when in city traffic or stopped at a red light on highway. Two trips to Audi and there are no error codes on the engine to diagnose the issue. Makes for very nervous driving when every stop light may cause your car to stall. Most recent issue the car would re-start and immediately stall, and then started shaking violently.”
It turns out that Audi is fully aware of defects with this vehicle. Service Bulletin #24FR states the engine might not restart after the start/stop enables, requiring that the driver must restart the engine manually. There’s no adventure quite like a vehicle shutting off in the middle of the road and attempting to restart it. What an experience!
Problems with the Electrical System
It turns out that the A6 has an electrical system that is just as faulty as the motor.
Here’s an Edmunds review worth reading. “I personally also don’t like the dual screen interface at all. It’s very non intuitive to use. The windows were fogged up one morning, but I couldn’t figure out how to defog them. Even simple tasks require multiple steps through the touch screens. The touch screens are difficult and dangerous to use while driving and can blind you when you drive with an open sun roof and the sun comes from a certain angle. I very much prefer to way more intuitive set up in the base A4.”
If that’s not enough to make someone run away from this Audi, NHTSA Campaign Number 20V153000 should do the trick. This recall states that moisture can get into the starter generator and might cause a fire. Basically, this vehicle shuts itself off while driving and might spontaneously burst into flames too. When Audi sets out to create a defective vehicle, the company goes all out.
Problems with the Build Quality
To complete the assessment, it’s worthwhile looking at the structure of this premium model. Not surprisingly, it’s made with as much care as one would expect at this point.
One more Edmunds user states, “Have vehicle with 20″ tires, poor ride, noisy and a lot of vibrations. I use comfort mode and still not that great. Seat’s hard and not that comfortable. Would not repurchase this vehicle. Had noise, rattle from day of purchase. Finally so annoying, brought car back to dealership. Noise coming from moon roof. Repair could go from replacing felt around moon roof to having to take out front and rear windows, remove headliner, take out moon roof and reset roof beams that hold moon roof in place. This is a premium vehicle? Third and last Audi. If your thing of buying this vehicle, you better give it a good test drive over a bumpy road.”
If this isn’t bad enough, consider Service Bulletin #A5020002060335_1. It says that water can make its way into the footwell. If owners were interested in buying a Slip N Slide, they could save a lot more money. It seems every which way you turn, this Audi has water infiltrating areas where it shouldn’t be. Maybe it’s time to save money and buy a beater instead. While it won’t be a premium car, at least it won’t leak like a sieve.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Audi pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
Complaint Data
| Category | Electrical System, Engine, Power Train |
| Date | Mar 01, 2023 |
| State | CO |
| Description | Two miles from home all sorts of electrical malfunction warning âš ï¸ lights appear. Too many to list here. Then car completely stops and all electricals shut down. This happened in the middle of a very busy three lane 45mph main artery. Stuck in gear, unable to push off side of road. After ten minutes or so of cars zooming around us, it started enough to get off road to safe place. Waited 4 hours in freezing cold for tow truck. Very scary incident for my wife and me, as we are in our 70s. Towed to my local audi dealer. The problem seems to be with the “starter alternator†and is a national problem with 1000s of affected owners. Was told 29 vehicles are ahead of mine for replacement and that it could be weeks before parts are available. One car family and no loaners available and there talking weeks / months to repair. |
| Category | Electrical System |
| Date | Mar 01, 2023 |
| State | CA |
| Description | Alternator failiure (48v) |
| Category | Electrical System |
| Date | Feb 20, 2023 |
| State | PA |
| Description | Electrical system malfunction w/yellow battery icon... Stop/start system unavailable. Vehicle deemed unsafe to drive. Towed to dealership, part on worldwide b/o... Estimate several month wait for starter/alternator |
| Category | Electrical System |
| Date | Feb 15, 2023 |
| State | OH |
| Description | Battery light came on, called the dealer and they said don't drive and towed the car to dealer. They said need to replace starter generator c29. They did't have parts, so they keep my car at audi dealer service shop for about one and hale month. I googled and look like it happened to too many people. Finally they said found the parts and charge me 02. 12. I am really concerned that part is not properly constructed or something, as even in this dealership, they said my car was sixth in one month and may more after me. They are skimming money from bad part. |
| Category | Electrical System |
| Date | Feb 15, 2023 |
| State | OH |
| Description | Vehicle emitted multiple warnings via dashboard displays. Called dealer's service department and they advised to bring vehicle to dealership as soon as possible. They suspected the car was experiencing pending failure of the generator or alternator, which could result in an immediate loss of all electronics, posing a serious risk while driving. I attempted to drive car the 10-15 miles to the dealership the next morning and all systems failed. Dealer confirmed issue was related to the suspected generator or alternator issue. |
| Category | Electrical System |
| Date | Feb 11, 2023 |
| State | MI |
| Description | I had a failure with the vehicle electrical system malfunction. I had multiple warnings from abs, power steering, adaptive cruise control. I was on the highway doing about 70 when this happened. After about 5 mins of driving, everything powered down in the vehicle. From the dashboard to the center instrument panel. Then after that, the car cut off. Lucky I was in the right lane to pull over to the shoulder. Car never started back up. Nervous about what the dealership is going to tell me. |
| Category | Electrical System |
| Date | Feb 08, 2023 |
| State | NY |
| Description | I suffered a complete failure of the vehicle's electrical system. First, I received a warning that the electrical system malfunctioned. This warning went away after two power cycles. Two days later the warning came back and a warning that the battery level was low. I was driving the vehicle approximately 1 mile on the highway when the warning became progressively dire. First the adaptive cruise control systems became failing one by one, adaptive lane keep, lane departure etc. Then I got yellow warnings about failures in the transmission and the engine. Finally those errors became dire that I must stop the vehicle. I next lost all electrical screens within 2-3 minutes of the cascading dire warnings just as I was pulling off the highway onto side streets. Within 30 seconds I lost power steering and most braking force. I was able to pull over into a bus stop, but with difficulty. I lost all hazard lights, all vehicle lights. I lost the ability to unlock the doors temporarily but this recovered. I could not turn the car back on, I could just hear the started struggling to turn over. None of the screens in the vehicle worked. No lights or horn worked. Thankfully this happened in the late afternoon while the sun was still out. The extreme danger posed by not having emergency lights, power steering and minimal braking capability made this an extremely scary situation. I was advised by audi queens that this was confirmed alternator/generator failure. |
| Category | Electrical System, Lane Departure: Assist, Lane Departure: Warning |
| Date | Feb 06, 2023 |
| State | OH |
| Description | On december 16, 2022, the alternator on the vehicle failed, which prevented the battery from charging. Luckily, I had just parked the car when all the electronics shut off - otherwise I would have been driving on a busy street with the potential for an accident. The vehicle was towed that day to white allen european auto group in dayton and is still there and available for inspection. Today is feb. 6, 2023, and they are still unable to get the required alternator parts and we don't have an eta. To my knowledge the vehicle has only been assessed by their technician, not anyone else. There were electrical issues prior to the failure. I took the vehicle to white allen on nov. 22 due to warning lights for lane departure warning and lane keeping assist turning on and off, as well as issues with the engine shutting off at traffic lights and being unable to get the car to move without turning it completely off and back on again. When I took it to the dealership, they performed many vehicle recalls and repairs including multiple software updates, reworking the transmission wiring harness, servicing the start/stop system, airbag inspection, battery load, control module update, mmi software update, etc. I picked up the vehicle on november 30, 2022. On december 5, 2022, I had to take it back to white allen because the bottom display screen was not functioning properly. (when starting the car, the top half of that screen was scrambled and the bottom half was dark. After driving for a while, the screen would begin functioning properly). They diagnosed it as a hardware issue with the top screen that controls the lower screen. I was told they would replace the top screen, and the parts should be available by december 29. I asked if the car is safe to drive, and they said I could continue driving it as the lower screen doesn't control anything that might be a safety issue. On december 16, the car stopped working and I had it towed back to the dealership. |
| Category | Electrical System |
| Date | Feb 04, 2023 |
| State | IL |
| Description | Known generator problem. The entire car shut down when I was on the express way at 5:30 pm rush hour in chicago. Luckily I was able to get over to a shoulder before the car went completely dead . Even the emergency flasher would not work, miracle that we didn't get killed. Can't believe audi let people drive these cars when many have had this problem |
| Category | Electrical System, Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Blind Spot Detection |
| Date | Feb 03, 2023 |
| State | OH |
| Description | Electrical system malfunction caused by a faulty generator which was confirmed by audi connection (servicing dealership) in cincinnati, ohio. |
| Category | Electrical System |
| Date | Feb 03, 2023 |
| State | TN |
| Description | The contact owns a 2019 audi a6. The contact received notification of nhtsa campaign number 22v155000 (electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Vin tool confirms parts not available. |
| Category | Electrical System, Engine, Steering |
| Date | Feb 03, 2023 |
| State | OK |
| Description | The car displayed a warning that the electrical system had a fault and to contact service. I then contacted service and they said to drive it to the dealer as it sounded like a known issue with the generator/starter and 48v system. On the way to the dealership, the warnings continued and then various systems began shutting down, including the steering and the transmission. I was going at a relatively slow speed on a side street at the time, which was fortunate, as the car locked up all four wheels and had no steering and the engine quit. Thankfully it was a side street. If this was a major street or highway, it quite likely could have caused a serious accident or injury. In contacting audi usa, they do not have parts available to fix this issue, and the dealership confirmed that they are unable to fix the car at this time. |
| Category | Electrical System |
| Date | Feb 02, 2023 |
| State | KY |
| Description | The contact owns a 2019 audi a6. The contact received notification of nhtsa campaign number: 22v155000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was notified of the issue; however, no assistance was provided. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Electrical System, Engine, Exterior Lighting |
| Date | Feb 01, 2023 |
| State | WI |
| Description | -total electrical system failure (dealer confirmed starter generator). -after a short time of cautions followed by warnings, engine and all electrical components quit working. (no hazard lights). No way to warn other drivers on the road or highway to a malfunctioning vehicle -dealer confirmed starter generator needs replacement. Waiting on part (60+ days and counting) -caution and warnings started appearing about 15 miles before the car became completely underivable. (every electrical system caution began appearing followed by warnings of impending engine shutdown) |
| Category | Electrical System |
| Date | Jan 30, 2023 |
| State | CA |
| Description | It appears that the 48v hybrid alternator failed. The vehicle completely shut down/lost all power while driving 50 mph on busy road. Almost rear ended while trying to coast to a stop. Low battery light came on the day before. The day it failed I was driving it to the dealership. |
| Category | Electrical System |
| Date | Jan 29, 2023 |
| State | NY |
| Description | Vehicle's on board system reads "electrical malfunction: start/stop system malfunction. Call service". Then this triggers a complete shutdown of the vehicle: transmission, steering, distance, and braking sensors, etc all got affected. |
| Category | Electrical System |
| Date | Jan 28, 2023 |
| State | MA |
| Description | While I was driving, the vehicle gave an electrical system malfunction warning. When I stopped and restarted the vehicle, the car reluctantly started with delays and a check engine light. I had to tow the car to the dealership. Upon inspection, they determined it is a generator issue, much like many other owners of 2019+ model year of audi's. They do not have an eta on the replacement part, and thus the car will be out of commission for weeks to months. I am lucky, as many other people who have experienced this problem have had their car completely die on them in the middle of driving. This is a potentially dangerous safety hazard, and an enormous inconvenience, as any audi owner with this generator issue will not have their car for weeks to months. |
| Category | Electrical System |
| Date | Jan 27, 2023 |
| State | NJ |
| Description | The starter/generator (formerly known as alternator) of our a6 3. 0 needs to be replaced, the part is back-ordered for approximately 60 to 90 days. The yellow indicator light goes on and then the car shuts off. It happens without warning and is incredibly dangerous. |
| Category | Electrical System, Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Warnings |
| Date | Jan 27, 2023 |
| State | GA |
| Description | My wife was travelling on the interstate at about 75 mph, when all of the dash lights flashed in red that there was an electrical system failure. At this time, while driving in the fast lane, it seemed like all systems including steering and power brakes failed. She managed to make it across four lanes of traffic before the car died completely. Once we got the car towed to the dealership, they informed us that it was a failure with the 48v generator and that it would be at least 2 months to fix the problem because the part was on back order. It has now been 2 and a half months, so I called the dealership and they told me they have 31 of these to change and my car is still a few weeks away from be repaired. |
| Category | Electrical System, Power Train |
| Date | Jan 26, 2023 |
| State | CT |
| Description | Mid december the day after I purchased my 2019 a6 the 48v starter generator failed while driving with my son in the car. Alerts came up as electronics issue and to pull over. Very quickly it stopped dead in road. They told me it is a known issue, and they have multiple a6s waiting for this part. It has been over a month and still unknown when this part will be available. This should be a recalled item, but is under warranty. |
| Category | Electrical System |
| Date | Jan 24, 2023 |
| State | CO |
| Description | Was driving down the road and received a yellow “electrical system malfunction†alert. Shortly after an alert that said my start-stop function was no longer available. After about 20 minutes I received a red electrical system malfunction: stop vehicle safely. Thankfully I was pulling onto my street when the last alert popped up. |
| Category | Electrical System |
| Date | Jan 24, 2023 |
| State | FL |
| Description | On thanksgiving day I received a warning on my display: "electrical system: malfunction! Please contact service." the next day I contacted ellis audi in atlanta and was able to drive about 3 miles to take the car to them. At the end of the day they said I needed a new alternator/generator and the car should not be driven. They said the part was on backorder and they already had about 11 cars needing the same part. Since then they received 7 parts but now have about 20 cars on their lot requiring repair. |
| Category | Electrical System |
| Date | Jan 22, 2023 |
| State | TX |
| Description | Starter generator/alternator problem. I was driving and suddenly got electrical malfunction issue and slowly all electronics in the car stopped working. Got the car towed to audi service center and the service representative told me it was starter generator issue and it's widespread. Dropped the car on 11/15/22 and still waiting for my car to be repaired. |
| Category | Unknown Or Other |
| Date | Jan 13, 2023 |
| State | CT |
| Description | Multiple warnings indicating to contact dealer (lane departure, adaptive cruise control, collision avoidance, etc) then 1 minute later transmission failure and engine failure imminent.... Pull over immediately and contact dealer. I turned into a road off main highway within a minute of the last two warnings and as I turned, my center mmi went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop in the parking lot. |
| Category | Electrical System |
| Date | Jan 11, 2023 |
| State | NY |
| Description | The contact owns a 2019 audi a6. The contact stated that while operating the vehicle, the warning message "electrical malfunction" suddenly displayed along with a red battery icon. After turning off and restarting the vehicle, the message remained displayed, but the battery icon changed to yellow. The vehicle was taken to the local dealer who diagnosed that the starter generator was faulty and needed to be replaced; however, the part was on backorder and would not be available for several months. The manufacturer was not yet contacted. The failure mileage was 42,000. The contact stated that the replacement part is now available but they have to wait for the installation. Audi has been notified and is aware of the issues. |
| Category | Electrical System |
| Date | Jan 06, 2023 |
| State | TX |
| Description | Starter/generator failure. Message: "electrical system malfunction" car became disabled intermittently. Brought to dealer despite no service appointment available for more than a week. Dealer advised me that 7 other a6 models were in with same issue. |
| Category | Electrical System |
| Date | Jan 06, 2023 |
| State | CO |
| Description | I get a message on the dashboard while driving that the electrical system failed. There is a message later that says the "start/stop system: malfunction! Function unavailable. Please contact service" |
| Category | Electrical System, Engine, Power Train |
| Date | Dec 27, 2022 |
| State | NJ |
| Description | While driving my 2019 audi a6 premium plus I received error messages: "electrical system malfunction contact service", then "start stop system malfunction contact service", then "electrical system malfunction stop vehicle safely". I went on an audi owner internet forum and read about others with the same errors. Reports from others indicated that in about 40 miles from the first message appearing, all systems will completely shut down including the engine while you are driving. This could leave you stranded in the roadway if you are not able to pull over in time and requires a tow; the vehicle cannot be relied upon to get you to a service center at that point. My vehicle was in a parking lot at the time for a few hours. I was able to start the vehicle. It presented the first two messages immediately. I was able to drive another 10 minutes to arrive at home safely. On my way home the check engine light came on and as I got to my driveway "electrical system malfunction stop vehicle safely" appeared again. Two days have passed (where I did not operating the vehicle anymore) and I've now had the vehicle towed to my audi dealer / service center. My service advisor called me back this afternoon saying that they confirmed starter / generator / alternator needs to be replaced. The alternator (only) is now on order for me with no eta. He said the last one they fixed with this issue took 42 days. He said he has 6 vehicles on the lot with the same issue. This issue appears to be popping up for all early builds that has the audi 48v mhev (mild hybrid battery system). Other owners report they needed their 48v and sometimes 12v batteries replaced. As I mentioned earlier they only ordered the alternator at this point; I'm worried that my batteries cannot be trusted after this issue as apparently the cells in the 48v become unstable after entering this state. |
| Category | Electrical System |
| Date | Dec 21, 2022 |
| State | NC |
| Description | Warning appeared for electrical malfunction contact dealer. Within 15 minutes of driving to the dealer, electrical failure please pull over appeared. My antilock breaks, transmission, and finally the entire electric panel failed. The car entirely stopped while in traffic. I was unable to even turn on hazard lights. It would not turn back on. It required towing to audi dealership. I have been told by audi the starter generator died. |
| Category | Electrical System |
| Date | Dec 20, 2022 |
| State | MA |
| Description | The contact owns a 2019 audi a6. The contact received notification of nhtsa campaign number: 22v155000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the fuel gauge was not working as designed. The vehicle was taken to the dealer where it was diagnosed but no cause for the failure was found. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,514. Vin tool confirms parts not available. |
| Category | Electrical System |
| Date | Dec 16, 2022 |
| State | KS |
| Description | Component failed: believed to be starter generator part number 4n0-903-028-p on 11/04/2022 cause: ended up stranded on the side of the highway at night with no power, to include power steering and hazard flashers. Car had to be pushed out of the high way to avoid being hit by traffic. Problem is ongoing and easily reproducible. Manufacturer confirmed faulty starter generator on 12/15/2022 from first indicator lamp of electrical issue to full shut down of car was about 20 minutes. |
| Category | Electrical System |
| Date | Dec 15, 2022 |
| State | PA |
| Description | The electrical system malfunctioned driving on the busy 422 expressway. Going at 55mph. Car dash lights up warning signs like electrical system failure, transmission, brake, power steering failure and the car shuts down in the middle of the road. Steered it to the side of road. Car would not start. Had to get it towed to dealer, car has 33000 miles. The dealer has confirmed the failure. The component has been inspected by the dealer. Could have had a serious life threatening accident posing death or injuries to self and others. |
| Category | Electrical System, Exterior Lighting, Power Train |
| Date | Dec 13, 2022 |
| State | NC |
| Description | Starter/generator alternator failed and caused the battery to die ultimately leading to losing full power of the car on highway. Warning lamps were present and indicated "electrical system malfunction and contact the dealer for service." car lost full power on the way to dealership and almost resulted in a crash. Component has been inspected by the audi dealer and confirmed to be the issue. Symptoms appeared very quickly and within 30 minutes of the symptoms the car was inoperable. |
| Category | Electrical System, Engine |
| Date | Dec 10, 2022 |
| State | CT |
| Description | A warning message appeared that there is an electrical system problem. I arranged to bring to dealer for service the next day. While driving to dealer, multiple malfunction messages appeared on dashboard. Eventually all displays went black and shortly thereafter the engine stopped. I rolled to a stop. Car was dead. Audi stated it needs a replacement starter/generator. Very dangerous as it happened to me on an interstate. My research shows that this is a not uncommon problem. |
| Category | Electrical System, Engine |
| Date | Dec 07, 2022 |
| State | OH |
| Description | While driving on an interstate highway, an electrical fault warning appeared. 5 minutes later, a series of warnings appeared pertaining to a whole host of audi systems, and I suddenly lost power to the car. I coasted off the highway to the shoulder, where the car died. I was told by the dealership that the issue is a generator, and that it's a common issue affecting a6s. It was truly disconcerting to lose power, without much warning, when driving. |
| Category | Electrical System, Engine, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Dec 06, 2022 |
| State | WI |
| Description | The electrical system failed while driving at highway speeds on the interstate. Car lost power, all safety systems shutdown and I had to navigate the car while coasting off the road. Car would no longer start and left me stranded on the side of the interstate for 2hrs. I have since learned from the audi service department that the 48v generator had failed and caused this situation. |
| Category | Electrical System, Forward Collision Avoidance: Warnings, Lane Departure: Blind Spot Detection |
| Date | Dec 06, 2022 |
| State | GA |
| Description | I was driving on the interstate when the vehicle gave a warning saying "electrical system malfunction, contact dealership". I went to the dealership as I was within a couple of miles and they said it could be many things and they would need to evaluate it the following week. I left with the car and attempted to drive it back the following week on the scheduled appointment. The vehicle did not make it back to the dealership. While driving on the interstate back to the dealership, a message saying, "electrical system failure, safely exit roadway" came on. I was able to exit off the interstate immediately into a parking lot. While I was trying to exit, multiple warning lights came on saying the crash sensors were inoperable, transmission was inoperable, camera system was inoperable, and the car started shaking as if the engine was loose under the hood and it shut off and would not restart. This took less than about 90 seconds as I was at an exit and already in the right lane on the interstate. Audi care came and towed the vehicle and the dealer says the alternator has gone bad and it is on backorder. This is exceptionally dangerous because if I were not at an exit and in heavy traffic, this could have happened while I was in the middle of the interstate and the vehicle lost all power. I've since read audi forum and found this exact scenario has happened to many drivers who were not as lucky to be near an exit or under warranty. Audi should recall the vehicle because it puts the driver in a very dangerous situation. I was stuck in an empty parking lot for several hours waiting for a tow but I consider myself lucky after reading the experience of other drivers. My car has been in the shop for three weeks now and I'm not sure when they will have it fixed. My warranty expires in the next few months so I may end up having to pay for repairs later because my warranty expired while the car sits at the dealer and I won't be able to test if it has been resolved. |
| Category | Electrical System |
| Date | Dec 05, 2022 |
| State | CA |
| Description | The contact owns a 2019 audi a6. The contact received notification of nhtsa campaign number: 22v155000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not yet available. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Electrical System |
| Date | Dec 05, 2022 |
| State | NC |
| Description | I was driving across the george washington bridge towards nj and I received warning of electrical issue, then transmission warning and the car promptly shut down, leaving my wife me stranded in the right hand lane with no shoulder. Had to call 911 to get assistance. Once at the audi dealership I was told it is an issue with the alternator/electrical system and the car is undriveable until repaired. Unfortuately the part is back ordered and the car has been at the dealer for over three weeks. According to the service team and driver forums this is a major issue with 2019 a6, a7 and they are failing at an alarming rate. Not sure when I will receive the car back and they are not providing any loaners or rentals. This repair will cost 4,000, luckily mine is under warranty. |
| Category | Electrical System, Engine, Steering |
| Date | Dec 04, 2022 |
| State | WI |
| Description | While out of town the car gave an electrical system fault with a yellow warning saying find a dealr soon. Then shortly after the warning went red and while driving all systems in the car started to shut down. Steering, transmission, throttle, dash, everything went crazy. Need to to cross 2 lanes of traffic to get off main road where there was no shoulder to pull onto a side road, very scary without power steering and the transmission putting itself into neutral. Easily could have caused an accident with my wife and 2 kids in yhe car. At that point the car was dead. |
| Category | Electrical System |
| Date | Dec 02, 2022 |
| State | VA |
| Description | On november 8, 2022, I was driving my vehicle to the audi arlington dealership to service an "electrical system malfunction" alert that had recently appeared. Approximately one mile into my drive the car completely shut down while driving. This happened while I was proceeding through an urban intersection. All systems shut down on the car simultaneously, including every screen, hazard lights, engine and power steering, to name a few. I was able to coast to a stop while only partially exit the lane of traffic. As the car was entirely nonresponsive, it needed to be towed from that point to audi arlington. Audi arlington determined that the issue resulted from a 48v generator. |
| Category | Electrical System |
| Date | Nov 23, 2022 |
| State | NM |
| Description | Received an electrical system malfunction on display. Took to dealer for diagnostics. Was told the starter/generator needed to be replaced and was going to cost 00 but parts were on back order with no eta. It's been 3 weeks with still no part and no loaner car available. This is ridiculous. This is a new car. |
| Category | Electrical System, Engine, Power Train |
| Date | Nov 18, 2022 |
| State | WA |
| Description | Multiple warnings indicating to contact dealer (lane departure, adaptive cruise control, collision avoidance, etc) then 1 minute later transmission failure and engine failure imminent.... Pull over immediately and contact dealer. I turned into a road off main highway within a minute of the last two warnings and as I turned, my center mmi went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop in the parking lot. Flatbed towed to dealer who stated most likely the generator between the lithium battery bank and gas engine failed. They have seen several in this year for a6 and a7's with mild hybrid engines. I'm lucky to be in low volume traffic as there was no power to indicate to drivers around me that my engine quit and not even turn signals worked. |
| Category | Electrical System |
| Date | Nov 18, 2022 |
| State | VA |
| Description | I experienced a total failure of the electric system in my 2019 a6. Car stopped running in the middle of the road. Had to use the tool in the trunk to manually switch the car to neutral so I could push it off the road. Car was towed to the audi dealer in my area. Audi dealer reported the alternator is faulty. Yellow electrical issue warning message showed up on, dashboard, then red electrical issue message showed indicating the vehicle will shut down. Dealer reported “a bunch†of a6s 2019 and newer are expediting these issues and parts are on back order because of it. |
| Category | Back Over Prevention: Sensing System: Camera, Electrical System:adas:blindspot:sensors |
| Date | Oct 18, 2022 |
| State | AZ |
| Description | The contact owns a 2019 audi a6. The contact stated that while driving at an undisclosed speed, the rearview camera and blind spot monitoring system intermittently failed to operate as needed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer reprogrammed the computer and the failure recurred. The vehicle was then taken to sewickley audi (526 ohio river blvd suite a, sewickley, pa 15143) where the trunk cable and an unknown module were replaced. The failure recurred and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000. |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Sep 26, 2022 |
| State | NJ |
| Description | Today, car showed electrical problem then leading to steering problem, transmission problem, all sensors shutting off, all thro flashing one by one alarms and messages on dash and then coming to a complete halt. It would not allow me to come out and locked me in. I could see that the locks were kicking in so took a micro second gap between unlock and auto lock to get out of the car forcefully. I have had situations when in traffic light, the car wouldn't move back from neutral to drive unless I tried couple of times, but this was horrible incident. Now taking it to service to see what they are going to say, not always super helpful. |
| Category | Electrical System |
| Date | Jul 06, 2022 |
| State | NC |
| Description | The contact owns a 2019 audi a6. The contact received a notification from carfax that informed him that the vehicle was included in nhtsa campaign number: 22v155000 (electrical system) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Electrical System |
| Date | Jan 19, 2022 |
| State | PA |
| Description | I received a yellow alert that the auto start/stop was malfunctioning. I continued to drive 8 miles until another message was displayed on the instrument panel that stated: "electrical system malfunction" with a yellow battery icon. A few seconds later the same "electrical system malfunction" with a red battery icon appeared. I then had numerous failure warnings on other car systems such as driver assistance sensors and steering; the display screens started to flash on and off. I slowly guided the car to a complete stop and called audi roadside assistance for towing to my local audi dealer. |
| Category | Electrical System |
| Date | Nov 10, 2021 |
| State | GA |
| Description | While driving on highway, had complete electrical system failure. Received red message that said “electrical system malfunctionâ€. Car went totally black and completely shut down within 2 minutes. I had to navigate 3 lanes to pull over with completely black cockpit after car shut down. Audi service says it's the “starter generatorâ€. Service said there is a chance of fire with moisture ingress in the starter generator. Apparently it's a known issue with over 60 units on back order from their supplier continental (no promise date available). Concerned this is a serious safety issue and will cause somebody to have a crash due to car shutting down and potential for electrical fire. |
| Category | Electrical System |
| Date | Oct 28, 2021 |
| State | NY |
| Description | I was driving on highway. There was a message "electric system malfunction" with a yellow battery icon. A few seconds late the same message " electic system malfunction" with a red battery icon then the vehicle completely stoped on the highway . |
| Category | Electrical System, Power Train |
| Date | Sep 02, 2021 |
| State | FL |
| Description | I was slowing down to stop at a traffic light when a message was displayed on the instrument panel that says "electrical system malfunction" with a yellow battery icon. A few seconds later the same "electrical system malfunction" with a red battery icon. Then the vehicle came to a complete stop and was inoperable. There was almo smoke coming from the hood near the positive battery terminal. The smoke had an electrical smell to it. I had no opportunity to pull over and was stuck in the middle of a very busy road right at the stop line of the traffic light. My family and I had to exit the vehicle with traffic on both sides of us and get to the side of the road safely. There was no prior indication that there was a problem, this happened all within about 5-10 seconds and I had no time to try and pull over to safety. I have found other complaints about this vehicle that are similar (see under the reliability section on consumer reports). The dealer identified the issue as an "internal failure" of the generator and 48v battery system, but had no explanation as to why it happened nor can they guarantee it will not happen again. |
| Category | Service Brakes |
| Date | Apr 07, 2021 |
| State | CA |
| Description | When I park my car for hours and try to drive again, I get very loud noise every time I brake. And after 2-3minutes later noise is gone. (daytime and night time) when I go to audi service . They told me its normal . But I never this happend before. I'm ashamed that people look at me whenever I hear this sound. Even cars that are more than 10 years old don't sound like this, but I've had this phenomenon not long after I bought it. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Feb 23, 2021 |
| State | NY |
| Description | On sunday february 21, 2021 at about 330pm on rt 30 in amsterdam ny we were driving in stop and go traffic less than 30mph. As the car in front of me started to slow in traffic I started to brake my a6, at about 20mph and about 1. 5 car lengths behind the car in front of me the audi presense collision warning screen activated with a red screen in the driver's cluster and a "chime" the car then went into emergency collision stopping mode... Car's antilock brakes activated bringing my car to a complete stop in traffic. Traffic in front of me never stopped and I was at a distance that I had complete control of my car with more than enough distance to slow or stop my car safely. The car behind me came within inches of rear ending my car. I'm speculating that the driver behind me did not expect me to stop dead in traffic anymore than I did. Traffic conditions and distance did not warrant the presense to warn at all let alone activate the emergency collision response braking. This is the third malfunction of safety systems I have reported to nhtsa re: malfunctions of advanced safety systems. Audi usa is unresponsive. |
| Category | Forward Collision Avoidance: Warnings, Lane Departure: Assist, Lane Departure: Warning |
| Date | Feb 10, 2021 |
| State | NY |
| Description | August 25, 2020 traveling wb on I-90 [mass turnpike] passing and 18 wheel tractor trailer with an unmarked white box trailer. Truck 'weaved' to the left into my driving lane as I was overtaking it. I swerved to the left to avoid contact of my 2019 audi a6 premium plus at about the a pillar and the rear wheel area of the box trailer. In my evasive action the car's lane keeping assistant activated as I was about to cross the lines on my left side to avoid the truck, the car took control of the steering and aggressively steering the car back at the tractor trailer. I braked the car as hard I could to avoid collision with the box trailer. None of the collision warning system activated and the car's sensors and cameras did not recognize that I was trying to avoid a high speed collision with the tractor trailer. I brought the car to the dealership [audi albany, latham ny] after return from my trip to have safety systems checked. No fault codes were detected. |
| Category | Engine, Power Train |
| Date | Aug 26, 2020 |
| State | WA |
| Description | This vehicle suffers from a sometimes dangerous acceleration lag. The time it take between pressing the gas pedal and the time the car starts to move is excessive and in certain situations, dangerous. It's especially evident in conditions where you're trying to accelerate from a low rpm speed (slow traffic, "california" stop, etc) to join faster traffic or merge in. A perfect example is trying to go from a slow moving highway lane to a faster one. You pick your spot, then go for it. The car sits for 1-2 seconds... Then it goes. The first few times it happened it was dangerous. I have had to adjust my driving to make sure I do not end up in a situation where a standard throttle response would be required. Additional examples of circumstances where the lag can cause the driver to inadvertently enter into an unsafe situation: -turning left across traffic - in-town merge or lane change - turning right to join faster traffic |
| Category | Unknown Or Other |
| Date | Aug 20, 2020 |
| State | NY |
| Description | Car has a lane keeping assistant which is aggressive. Car doesn't allow you to pass parked vehicle such as a ups delivery truck, pedestrians or bicyclists without trying to steer you back toward the object, vehicle or bicyclist you're trying to pass by pulling to the left toward center roadway lines. Almost struck a ups truck after car abruptly steered car back toward the stopped truck, also occured twice while passing bicyclists and once with a pedestrian. I also had trouble merging onto an interstate highway at high speed, signal lights did not override the llanekeeping assist and I literally had to fight with the steering wheel to enter the highway... Car finally crossed the lines at a point where I was running out of ramp. Car has been returned to dealership numerous time, found fault codes with cameras and car was reprogrammed. Problem is not resolved and very dangerous. Audi corporate unresponsive. I have manually disabled the system. Note: reported date below is the date the car would not merge onto i87 south in albany ny. Numerous other occurences over the last several month. Audi albany service department has numerous repair orders. Car is in audi corporate remedation as a lemon but no conclusion yet. Car should be investigated and recalled serious hazard to pedestrians and bicyclists. |
| Category | Unknown Or Other |
| Date | Aug 12, 2020 |
| State | GA |
| Description | I have a 2019 a6 3. 0t quattro with a safety issue when exiting the driver door while auto is in park with engine running. I brought this to the attention of the dealer on 15 july with audi tech service suggesting to replace door latch and stating vehicle operates "normally as designed" when compared to similar vehicle. The safety issue still exists with having to pull door latch two, three and four times to exit the auto and occasionally having to kill the engine to exit. This is not normal. Three witnesses from the dealership verified my struggling to exit my auto while in park. I was told the 2019 a6s and a8s have this issue and the a8 on the dealership floor is worse than mine. I contacted audi care advocate line on 27 july and a case # was created. Since then I have contacted several times with absolutely no response. My audi dealership said no audi contact was made to them, as I was led to believe would take place by the advocate. As a 30+ year hugely positive audi customer with my present a6 as my 11th audi you can imagine my disappointment in audi's lack of concern and lack of response. I have since posted on the audi usa facebook and was immediately asked to pm them. I believe the driver door has a "design flaw" which causes an issue with the need to exit in an emergency. Audi is refusing to take responsibility and has claimed to have "documented" my "sentiments and feedback". Audi corporate is ignoring and dismissing what seems to be a horrific new design flaw. Very scary!! |
| Category | Engine, Power Train |
| Date | Jun 19, 2020 |
| State | RI |
| Description | At a stop light the engine will shut off completely requiring you to restart the car. This happens intermittently and happens when the auto on/off is on or off. Leads to dangerous situations when in city traffic or stopped at a red light on highway. Two trips to audi and there are no error codes on the engine to diagnose the issue. Makes for very nervous driving when every stop light may cause your car to stall. Most recent issue the car would re-start and immediately stall, and then started shaking violently. *tr |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Jan 15, 2020 |
| State | NC |
| Description | I acquired this car (2. 0t) two nights ago and on three occasions (so far) the engine completely stalls when the car comes to a stop. Not the typical auto on/off feature function. I have to restart the ignition and put the car in drive again. Once, even in the middle of rush hour traffic. So far, the only consistent scenario is when I am on the second leg of a trip. For example, I get in the car at my office, drive to a store or daycare. Get back in the car, start up, drive a couple of miles and the car shuts down at a complete stop. Very unnerving on a brand new car with less than 200 miles on it. I've looked across the internet and it seems to be quite a widespread issue for vw and audi drivers of recent model cars. This is a safety concern and needs to be addressed. |
| Category | Engine |
| Date | Oct 15, 2019 |
| State | WA |
| Description | I purchased anew audi a6 on sep 11, 2019. In the first 2 weeks, five different times, the "start stop system" failed to work properly. I would be stopped and when I tried to start again the engine would die. In order to start the car back up, I had to put the car in park and restart using the start button. This resulted in an unsafe condition. The first time, I was on a steep incline and the car started to roll backwards. Another time a fire truck was trying to get through on a two lane road and I could not get the car started back up to pull further over on the road. The car has been to service twice. They could not find the problem. The service department kept and drove the car but this start stop issue did not occur again. I have been driving the car some for the last two weeks and have not had this problem occur again. |
| Category | Engine |
| Date | Sep 23, 2019 |
| State | KS |
| Description | This issue happens when the car is stopped and the auto stop/start feature has stopped the engine. Most commonly at a stop light at a major city intersection, where the lights are longer. When the system attempts to restart the engine, it rough idles and then the drive system shuts down the engine, causing you too lose all power. This leaves you stranded, and risks causing someone to rear-end your vehicle if the light changes. Putting the car in park, turning off the ignition, and then turning the ignition back on resumes engine function. This has happened multiple times. So far the service center has been unable to identify the root cause. |
| Category | Air Bags, Engine, Structure:body |
| Date | Sep 05, 2019 |
| State | OR |
| Description | My 6 week old audi a6 was totaled when I was driving 20 mph! I looked down to check my odometer, and within that time, no warning signals , brakes, etc. Alerted me! This car had all the bells and whistles! That morning I was on a tree lined drive to the tennis courts! No alerts! Hit a tree and all air bags deployed! Tremendous impact for 20 mph! I was all banged up, car totaled! I am still in disbelief... Thought I had the world's safest car. Has anyone else had a problem??? |
| Category | Structure:body |
| Date | Jul 27, 2019 |
| State | IL |
| Description | Vehicle, which I have owned since february of 2019, was stationary. As I opened the trunk lid by pulling up on the handle, I leaned slightly into the trunk to view an object. At this point, the lid started to close, touching the back of my head and neck. The exact same thing happened later in the day to another person. |
| Category | Service Brakes, Steering, Tires |
| Date | Mar 12, 2019 |
| State | IL |
| Description | Audi westmont leased me a brand new 2019 a6 last november 12, 2018. They claim "all" of audi's 2019 a6's come with "summer tires" on them and getting an "all season" or "winter" tire is not possible unless I pay another text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win." img="balance" color="green",690. 83 for four more "wheels and winter tires". I drove the vehicle for two months on their "summer tires" bridgestone turanza t005 summer tires. On two separate occasions with less than one inch of snow on the ground, I totally lost control of the car while braking. My wife refused to ride again with me with the tires that came with the car. I finally went back in and had to purchase from them four new sotozero3 winter tires and four new wheels. I now have 8 new tires and 8 new wheels. My complain is with audi, not the dealer. Selling or leasing these vehicles with summer tires only in a geographical area that experiences winters such as suburban chicago, is a disaster waiting to happen. Audi needs to be stopped before someone dies. Thank you! |
| Category | Electrical System, Engine |
| Date | Mar 09, 2019 |
| State | FL |
| Description | Stop engine oil pressure too high light comes on dealer does not have solution. Engine could blow during operation and cause accident. Vehicle recall needed |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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