Many states require you to send a “demand letter” to the automaker prior to filing a lemon law claim. Here’s how.
If you believe your new vehicle is defective and you’d like to file a claim under your state’s lemon law, you may first need to send a “demand letter.” It should include your contact information and a detailed description of your vehicle’s defects.
- Write your contact information in the upper left corner.Include your name, address, and telephone number. Add the date that you are writing the letter.
- Write the name and address of the manufacturer.You can find that information in your owner’s manual or online. Ensure that you use the address designated for warranty claims.
- Include the name of your state and your demand.Let the manufacturer know where you live. Also tell them whether you are demanding a refund or a replacement vehicle.
- Identify your vehicle and where you bought it. Tell the manufacturer the make, model, and year of your vehicle. Also note the purchase date, along with the dealership’s name and location. Make sure to include the number of times you’ve taken your vehicle in for repair and the number of days it has been out of service.
- List your vehicle’s repair dates and problems. Include the name of the dealership where you have had your vehicle repaired. Then, list the dates you took the car in, the dates, you got it back, and the problems you reported.
- State your vehicle’s current problems.Whether your car is having a single issue or a series of unrelated problems, it’s important to list them. Then, add your signature to the letter.
- Send your letter via certified mail, return receipt requested.The receipts you receive prove that you mailed the letter and that they received the letter. This is critical to your eventual lemon law claim.
Want a hand?
If you believe you have a lemon, Lemberg Law can help in a number of ways. We can help gather all of the documentation, ensure that the demand letter to the manufacturer meets the law’s requirements, and even file suit on your behalf. We often obtain settlements, refunds, or replacement vehicles for our clients. Our help won’t cost you a penny because, if we go to court and win, the manufacturer is required to pay our fees.
Have questions? Call us now at 877-795-3666 for help with your letter, or a Free Case Evaluation.
Our services are absolutely FREE to you.
The auto manufacturer pays our fees.
SAMPLE DEMAND LETTER
Putting it all together, below is a sample lemon law demand letter that you can adapt for your use. When you send your demand letter, make sure to send it via certified mail, with a return receipt requested.
[Your telephone number]
[Name of manufacturer]
I believe that my vehicle is a “lemon” under [state name]’s lemon law. I am hereby making a written demand for a [refund/replacement] because the vehicle does not conform to the warranty.
I purchased a [make, model, year of vehicle] on [date] from [name of dealership] in [city, state]. Since buying the vehicle, I have had to return it to the dealership a total of [number] times. My vehicle has been out of service for repairs for a total of [number of calendar days] calendar days.
My vehicle has been in [authorized dealership] on the following dates for repair of the following defects:
[date in/out] [list problems]
I am currently having the following problems with my vehicle:
[list current problems]