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The 2020 Honda Accord continues many decades of this model on America’s roads. Stepping into the cabin is defined as getting “inside an icon” by the automaker. However, many customers are running away from the brand screaming because of the malfunctioning powertrain, defective service brakes and dangerous seat belts.
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Contents
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NHTSA Complaints for the 2020 Honda Accord
| Complaint Category | Number of Complaints |
|---|---|
| Service Brakes | |
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Unknown Or Other | |
| Electrical System | |
| Engine | |
| Steering | |
| Forward Collision Avoidance: Warnings | |
| Fuel/propulsion System | |
| Vehicle Speed Control | |
| Structure:body |
Problems with the Transmission
The most important part of the powertrain is the transmission. Honda has been known for making durable parts, but that doesn’t seem to be the case anymore.
One Edmunds review states, “New 2020 Honda Accord Sport 1.5T – I purchased this vehicle from [dealership] 6 weeks ago. I have not made the first payment yet on this vehicle and according to the dealership, the transmission is defective and needs to be replaced. Not only does my vehicle have a defective transmission but the hood cover insulation had a major stain which leads me to believe that this vehicle was also leaking something from the engine. I do not feel safe in this vehicle nor will I risk my family’s safety on a car that has major defects such as a transmission failure. As a family we take many road trips and I don’t want to imagine what could have happened if our brand new car failed on us in the middle of the desert with no cellphone reception. I did my research online and I thought that it would be a great purchase since Honda has a reputation for reliability and this car in particular is supposed to be one of the best. I no longer want this car and I am requesting Honda to please refund this purchase.”
As of now, Honda doesn’t seem to talk about transmission defects. Instead, there is one communications, Service Bulletin #APaS07062020910, that only talks about fault codes related to the Body Control Module, but the automaker claims they must do further research. Considering the term “icon” literally means “thing worthy of veneration,” it seems impossible that the Accord should take on this title. Instead, customers would argue that the Accord is a nothing – big zero.
Problems with the Brakes
Stopping a vehicle should be priority number one with any car, but the Honda Accord seems to struggle with this system.
Another Edmunds review states, “Not enjoying my 2020. When apply brakes brake pedal an echo sound coming from the firewall of the vehicle. A thumping noise when letting up on brakes. I have to gently apply brakes so I won’t hear the thumbing too much. Again not enjoying my Honda Accord EX. I wish I could trade it now…taken the car back three occasions just to hear, from the service department that they hear the noise and the thumping, but there is nothing they can do about it. In other words live with it.”
In this case, Honda is willing to take a look at some complaints. Service Bulletin #APaS07062020911 states that many customers are talking about rear brake grinding. However, instead of fixing the problem, Honda wants to “better understand the cause of this condition.” What automaker doesn’t understand what causes brake grinding? Does there need to be training involved to figure out the problem? If so, maybe it’s time that Honda hires some technicians that actually understand these basic systems.
Problems with the Seat Belts
Most vehicles don’t suffer from seat belt defects. After all, this component is a basic safety feature that has been around for decades. Maybe Honda is behind the times because customers have a lot to say.
An NHTSA complaint reads like this, “The driver’s seatbelt assembly generates an intermittent rattling noise, especially when going over road imperfections/bumps. This makes me question whether the seatbelt is going to work in case of an accident. The problem was noticed after two hours of purchase.”
This customer has every right to complain about the safety concerns. Yet, Honda isn’t addressing the structural-related worry. Instead, Service Bulletin #A20030B talks about another defect. It turns out that owners are dealing with broken fuel fill door clips, but instead of looking at the problem, Honda claims that the owners are attempting to pull open locked doors that are causing the trouble. For an “icon,” one would think that this model would be made to withstand an activity that all owners repeatedly do. Maybe Honda is attempting to get people to stop filling up and drive an EV instead.
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Complaint Data
| Category | Service Brakes, Suspension |
| Date | Mar 06, 2023 |
| State | KY |
| Description | Loud, audible grinding noise when braking, usually in reverse. Sounds like metal on metal. Drove vehicle to dealer today, was told this is a common problem, honda is aware. Awaiting recall, etc. Issue is very distracting, especially in a parking lot. Issue also occasionally happens when slowing to a stop at low speeds. |
| Category | Engine, Lane Departure: Assist, Service Brakes |
| Date | Mar 04, 2023 |
| State | MD |
| Description | Lights all came on at once while traveling and highway. Car jerking. Cam shaft sensor malfunction braking malfunction adaptive cruise control auto high beam problem road departure mitigation emissions system problem avoid high acceleration |
| Category | Electrical System, Fuel/propulsion System, Lane Departure: Assist |
| Date | Feb 14, 2023 |
| State | CA |
| Description | This is the third accord I've owned, and none of them have been issue-free, but this one (2020) is the worst. I bought this car in march of 2021 with only 6 miles on it. Within a week it started to throw occasional notifications, which I called the dealership and asked about. They assured me that it was just a hiccup and to bring it in for a factory reset. They performed this reset, and the car appeared to be fine after that. But - less than two weeks later, it started showing the four lkas/cmbs lights and dash prompts - brake system problem, road departure mitigation system, collision mitigation braking system, and adaptive cruise control system 'problems', each saying 'see your dealer'. Made an appointment to bring it back in, and on my way to the dealership - having the car for only one month at this point - I was rear-ended by a pick-up truck at the red light turning onto the dealership street (he admitted he wasn't paying attention). Long story short, the car was repaired, honda factory specs were (supposedly) restored, set and verified, and my car was returned to me. It was fine until about another month later, when it started to show the alerts again - more frequently than before. Contacted the dealer again, asked for troubleshooting assistance again, and they said they were booked. I took this time to look for this issue on-line, and found many incidents of other accord owners experiencing these same issues plus several others (of which I also had a few - namely, the fuel delivery system frequently acting like it is running out of gas) - most saying no matter how long the service shop had their car, the issue did not get fixed. Not one. I could not afford to be without my car for an extended period of time, so I continued my research, seeing that none of the owners got resolution by the dealers, so I resolved to just 'live with the issues' as the actual car drove fine (except for the fuel issue). It happens every day. |
| Category | Tires |
| Date | Feb 04, 2023 |
| State | CA |
| Description | 235/40r19 is the tire size. All 4 tires were purchased in october of 2021 and at that time the vehicle had 34,014 miles on it. I purchased the firestone firehawk tires model 004349 firehawk as bl xl 96v, with a 50k limited thread life warranty. Now, on 02/03/2023, I went in for my routine scheduled tire rotation and oil change and was advised I need all new 4 tires. The technician brought me to the vehicle and showed me that the sidewall in the side facing under the vehicle has major separation, cracking, and metal showing through along the time and bead/sidewalk of the tire. This damage was on all four tires and at multiple areas along the rim base. The technician said he never seen tires do this on all four at the same time but offered no explanation as to how or why this happened. All they could do was prorate the existing thread life warranty but nothing else. I explained to the technician that this wasn't a thread life issue and it was a major defect in these tires to separate and crack like they did on all four tires. I told him this could have caused a 4 tire blowout and was a huge safety concern that needed to be addressed with firestone corporation. Nonetheless, they brushed it off and offered new tires or I could take the car like it was and go elsewhere. I again told them these tires were only 16 months old and 38k miles on them and that they should not have failed like they did, especially not all 4 at the same time. One tire I could understand, but all four of the same brand tire installed at the same time failed. So with no real other options to go elsewhere, as it was already past 5pm on a friday and I lived an hour away, I had no choice but to purchase tires there, as my safety and the safety of others around me could be seriously injured or killed if I left driving on those damaged tires. I've included pictures of two of the tires as they had already lowered the car down so I couldn't take the other 2. Both invoices are attached as well. |
| Category | Steering |
| Date | Jan 18, 2023 |
| State | MD |
| Description | When driving, the steering wheel sticks and you almost have to jerk the steering wheel over when not going in a straight line. I have seen that people with hondas have been having similar issues for years. This is a safety concern because I have a 16 year old learning how to drive and she is unable to drive the car straight due to the issue with the steering. I refuse to pay to have this issue resolved when it seems to be something that occurs, and has been occurring, in accords. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jan 08, 2023 |
| State | CA |
| Description | I was driving on the freeway when the car started to break on its own and also indicting to brake as if there was something in front of me too close. But there was no car in front of me or beside me. The car breaking on its own was a major safety hazard since I was on freeway and driving about 65 mph. If a car would have been right behind me I would have been rear ended. I did take car to the dealership and let them know what had happened. And they told me I would have to take car in for a diagnostic appointment and the problem would have to happen while tech is driving car so they could look into it. This has happened to me a total of 3 times. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Dec 12, 2022 |
| State | CA |
| Description | Automatic 45mph to zero breaking with no cars or objects in sight. Almost caused a rear end collision due to faulty and unnecessary automatic breaking. |
| Category | Visibility:sun/moon Roof Assembly |
| Date | Nov 30, 2022 |
| State | CO |
| Description | On the morning of nov 1, 2022, I was driving on an open rural highway in cool, clear weather with no other vehicles on the road. Suddenly I heard an explosive crashing sound followed immediately by the sound of broken glass falling. I was afraid to stop right there because a few years ago, there were several vehicles hit by rifle fire not far from me in northern colorado. As I drove, I felt a little air flow, as if a back window was partly open. When I came to a parking lot for a hiking trailhead, there were other vehicles in the lot and I felt safe to pull over. Examination showed that the sunroof on my car had shattered. Luckily, I had the sunscreen closed, or I would have gotten a face full of broken glass while traveling 55 mph. I reported to the sheriff. We tried to imagine what could have happened. I actually wondered if a random piece of meteorite had fallen from the sky, but there was no foreign object along with the broken glass. I filed an insurance claim. The damage has been repaired. I was not injured, but certainly shaken up because of the close call. Later I learned that other sunroofs have shattered spontaneously. I believe there should be a safety recall. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Nov 25, 2022 |
| State | CA |
| Description | Three times in one day the emergency braking system has gone on automatically for no apparent reason. We were not at risk but are concerned we will be put at risk. There was no warning. We have not taken it in but will do so asap |
| Category | Steering |
| Date | Nov 23, 2022 |
| State | NY |
| Description | I put in a complaint before and the problem still persists. I've been to honda over 10 times and they claim they cannot recreate it which is just a tactic to not repair the issue. Seems a lot of other honda owners are having this issue which is the gear box. There are multiple years affected including 2018-2020. The steering wheel sticks while trying to drive straight. No issues with turns. The steering wheel will hold in the straight position and when trying to drive straight and ease with the road the wheel will not turn even the slightest without some force which causes you to overcorrect. It is very dangerous and I don't know why honda is not recalling the problem parts. I bought my car new and never had an issue until the second month I drove the car. 3 years later and over 10 visits to honda and it's still happening. Please push honda to fix this issue asap!!!! |
| Category | Electrical System, Service Brakes |
| Date | Nov 09, 2022 |
| State | NY |
| Description | I am writing this letter to complaint about a major defect for my vehicle as the honda dealership located at 1036 jericho turnpike , huntington ny doesn't want to resolve as the vehicle is still under the manufactory warranty. The defect / problem involves the emergency brake release switch located in the center console area . I reported the defect / problem and hoped that honda would honor the manufactory warranty under 36, 000 mile policy to replace an or repair any defects without cost to the consumer . However I was informed that payment in the amount of seven hundred and fifty dollars would be needed to resolve / repair the problem/ defect. I was told that the clip that hold the switch/ device to the center comnsole were broken and it is the current owner problem to resolve as it not covered. Just imagine how could I be responsible for a broken clip , when you look at the picture its clearly not a owner error but rather a defect in the workmanship to properly secure switch to the console . I want honda to honor the under 36, 000 mile manufactory warranty policy and fix this problem without having me as a consumer to pay . Attached are the pictures of the emergency switch resisting inside the center console as no visible damage to the supporting outside structure . |
| Category | Service Brakes |
| Date | Nov 01, 2022 |
| State | NC |
| Description | I purchased a 2020 honda accord in 9/2020 brand new. Within one month I started having brake issues. It felts like shuttering. I took it back to honda service department; they stated the rotors need to be shaved a little. This did take care of the problem for about 8 months to year. I then started having the exact same sensation when braking at low speeds and worse at high speeds. I took it back to honda (living in a different state) they said tech forgot to look at the brakes (it was there for oil change and tire rotation too) schedule to bring back and apologized. I scheduled a new appointment about 2 weeks out. They have my car all day and state they could not duplicate the problem. Service advisor states they believe it's happening at high speed/brakes heat-up was it okay for service manager to drive home because he lives a distance away. I did not feel comfortable with that, so he said to just drop by when I'm out and it's happening that a mechanic would get in the car with me to see if he feels the problem. I work monday-friday 8-5, I can't just stop in I explained. I was out of town over the weekend on I-95 going around 74mph and cars in front of me start hitting their brakes to slow down for traffic ahead we were on a slight curve in the road, my car starts shaking uncontrollably and giving that shuttering feeling then the brakes lock up. Thank goodness the car behind me was able to move into the slow lane and not rearend me at a deadly speed. My neck is still hurting from the locking of the brakes at such a high speed. I called honda yesterday and scheduled to bring it back in again for the 4th time. I explained I will not take this car back without something being done to these brakes. At this point I feel it's a death trap. Let's see what happens wednesday. |
| Category | Seat Belts |
| Date | Oct 24, 2022 |
| State | MS |
| Description | Passenger front seatbelt stopped engaging. No damage — stopped working in between routes. Cause unknown— malfunction of manufacturer |
| Category | Visibility/wiper |
| Date | Sep 19, 2022 |
| State | MI |
| Description | Driving on the freeway when the sunroof just exploded. There was nothing that hit us as there was no vehicle in close vicinity to us. Thankfully we had the cover closed or it could of resulted in personal injury from people inside and additional damage. |
| Category | Lane Departure: Warning |
| Date | Sep 12, 2022 |
| State | CA |
| Description | The lane departure has two separate problems with both happen frequently, these are not one-time problems. 1. The system seems to pull the vehicle in the wrong direction. For example, if you the car starts to deft to the left, and makes contact with the left lane line, it feels like the pressure exerted on the steering wheel, or the drivetrain itself, actually pulls the vehicle further left. This has the completely opposite effect of what is intended. This is not 100% of the time. Sometimes lane departure does nude the vehicle back towards the center of the lane as expected. 2. The vehicle cannot safely determine lane markings. It frequently mistakes tar lines on the road as a lane line and attempts to correct the vehicle's course. The vehicle also does not know how new lanes/ending lanes work. It will often see a new lane line, from a lane newly added to the road (like when a lane splits into two), as a lane departure and will direct the vehicle to one of the two lanes regardless of driver steering. Each time this happens I have to be aware and manually steer the car where I want to go, fighting against the lane departure system. The car is available for inspection and has not been inspected by honda. |
| Category | Visibility:rearview Mirrors/devices:exterior |
| Date | Sep 12, 2022 |
| State | CA |
| Description | Driving slowly down a residential street during daylight hours and suddenly there was a loud noise and the passenger side side view mirror exploded. There wasn't an accident of any kind - the car had not come inti contact with anything and there was no other damage except the actual glass part of the mirror was completely gone. There were no scratches or other damage to the rest of the mirror assembly or the car and no evidence that anyone had thrown anything at the car. The car was driven immediately to the honda dealer and they insisted that there must have been an accident and refused to cover the damage. A brief internet search revealed others with the same make and model had experienced the exact same thing. I strongly believe this is a manufacturing defect and it is a safety issue because the sound of the explosion was startling and there was broken glass flying around and now the car side view mirror is missing. |
| Category | Fuel/propulsion System |
| Date | Sep 02, 2022 |
| State | OH |
| Description | On 9/1/22, 8,600 miles after losing all power on the interstate, being stranded and having the car towed to the nearest dealer, paying for the tow, spending 2-nights in a hotel, renting a car to get home and having both the high pressure and low pressure fuel pumps replaced, my 2022 honda accord had yet another problem. After starting the car in a parking lot, 8-warning lights flashed and 9-12 warning messages were displayed. Since a very familiar situation happened 8,600 miles ago, I was very hesitant to drive anywhere, however, in the situation before, the car would not accelerate. In this instance, it would. I drove 10-miles to the nearest honda dealer avoiding interstates. The dealer did a quick computer scan. The fault code (among others) was a p0172, "fuel mixture too rich". The tech said the problem is most likely fuel injector related. He assured me that it would be safe to drive another 30-miles to a dealer closer to my residence. I made it to the dealer safely and it turns out that the fuel injectors need replacing. Total cost will be |
| Category | Fuel/propulsion System |
| Date | Sep 02, 2022 |
| State | OH |
| Description | On 5/10/22, at approximately 43k miles, while driving my accord on the interstate in a construction zone, the car lost engine power. Multiple warnings were displayed and lights flashed on the dash. I coasted and was fortunately able to find and safely pull into the berm, while vehicles sped by at 65-mph. From the berm, I attempted to accelerate but the car would not exceed 5-10 mph, and rumbled horribly. For over an hour, I sat and waited for a tow and had it towed to the nearest honda dealer. Service began the afternoon of 5/10. Near closing time, they determined that the issue was the low pressure fuel pump. Remarkably, my vin was not included in the 2020 accord fuel pump recall. Makes you wonder. Service would be completed on 5/11 (one night spent in hotel). On 5/11, the low pressure fuel pump was replaced. By day's end, there were still problems (night two in a hotel). Around noon on 5/12, and after what they described as many phone calls with honda engineers, they determined the high pressure fuel pump needed replacement. I rented a car and drove home. They replaced the high pressure fuel pump and by 5:00 pm on 5/13 called and said the car was ready for pick up. Total cost for fuel pumps and labor was Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Aug 30, 2022 |
| State | WA |
| Description | Without driver intervention, the vehicle engaged the brakes. Threw both passengers forward until the seat belt restraints engaged. Bruising both passengers shoulders. The vehicle would not respond to either pedal - brake or gas for a few seconds. There was no visible traffic in front of us. The day was clear. And no construction or overpasses. The vehicle was taken into a certified honda dealer and inspected. No “flags†or diagnostic issues found. The car was driven by the dealer. The issue wouldn't reproduce. The dealer stated that they did find a large “smashed†bug on one sensor and wondered if it could have caused the issue. Prior to the vehicle initiating the panic stop, no indications of a event were posted on any device in the vehicle |
| Category | Engine, Forward Collision Avoidance: Dynamic Brake Support/brake Assist |
| Date | Aug 24, 2022 |
| State | CA |
| Description | The contact owns a 2020 honda accord. The contact stated while driving 40 mph, the vehicle inadvertently decelerated without warning. The contact stated that after several minutes the vehicle started to operate as needed. On another occasion, while driving 35 mph, the brake assist activated independently causing the vehicle to brake suddenly. On another occasion, while attempting to start the vehicle, the vehicle failed to start-up after several attempts. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 62,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 02, 2022 |
| State | NY |
| Description | When I am driving, there is no car in front of my car. Brake warning flash and randomly slam on the brakes without the I touching the brake pedal. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Aug 01, 2022 |
| State | AL |
| Description | This has happened more than one time. The first time it happened I was going down a 2 lane road no one in front or back of me and I was going 65 with my cruise set and the car slams on break and stays blink break on the dash. The second time it happened I was going down a 2 lane road at 45 no one around and it slams on breaks really hard and blinked break across the dash. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Jun 29, 2022 |
| State | LA |
| Description | Driving on the interstate going about 60mph with no one in front of me or behind me and the car brakes by itself. This is the fourth time this vehicle has randomly brake |
| Category | Engine |
| Date | Jun 17, 2022 |
| State | CA |
| Description | I brought my vehicle into the dealer for a recall software problem and to fix an oil leak coming from the valve cover. They replace the valve cover gasket and performed the software recall. As of now it still shows that my vehicle still needs the software recall. One week later after the oil leak repair, a massive oil leak formed at the valve cover causing oil to cover my engine bay and exhaust causing a burning smell and possible fire risk. Every weekend we drive out of state to tournaments and I was unaware of the leak. I brought it back to the dealer and they said it was residual oil from the previous repair. I was skeptical but believed them. One week later the same massive oil leak and problem occurred in my engine bay and driveway. Having no confidence in the dealer and being an ase certified master mechanic, I decided to fix the problem myself by replacing the plastic valve cover assembly. I remove the old valve cover and found it to be extremely warped not providing a proper seal. The first time I brought my car into the dealer the service advisor said this is the second one this week that we've seen. I have a hard time believing that my vehicle is the only problem with this. I am extremely dissatisfied with the service from the dealership and the lack of concern that my life and my sons life was put in danger with a fire risk. I am currently seeking reimbursement for the part that I paid out-of-pocket. About us0. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Jun 16, 2022 |
| State | MO |
| Description | On 2 incidents, I've had the collision mitigation braking system (cmbs) issue driver warnings/alerts and automatically hit the brakes without warning when there are no obstacles in front of the vehicle and it has not deviated from its lane. Both incidents occurred during highway speeds. 1 incident was in a construction area where the car entered a steep decline and then rise as the construction was part of lane resurfacing. The 2nd incident was while driving over an overpass (not sure, but possibly a steep incline). |
| Category | Chest Clip, Buckle, Harness |
| Date | Jun 15, 2022 |
| State | VA |
| Description | The harness isn't secured. It doesn't click or fasten. We've had this car seat for about two months |
| Category | Unknown Or Other |
| Date | Jun 10, 2022 |
| State | SC |
| Description | The anc (active noise cancellation) software is not up to date. It's causing a loud, uncomfortable booming or humming noise from speakers while driving. 2018-2021 models are having the same issue. Many honda accord sport 1. 5 or 2. 0 owners I talk to are experiencing the same problem. And are being told by local honda dealerships they don't see any issue. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 03, 2022 |
| State | IL |
| Description | The contact owns a 2020 honda accord. The contact stated while driving 30 mph and accelerating, the vehicle experienced phantom braking and abruptly stopped. There was no warning light illuminated. The contact stated that the failure was experienced several times within a two-month period. The contact was able to continue driving the vehicle. The vehicle was not taken to a dealer nor an independent mechanic to be diagnosed or repaired. Neither the manufacturer nor the dealer was notified of the failure. The approximate failure mileage was 14,000. |
| Category | Vehicle Speed Control |
| Date | Jun 02, 2022 |
| State | NY |
| Description | Purchased new 2020 honda accord on september 28, 2020. On october 13, 2020 I was pulling into a parking space at a retail store. Going 2 or 3 miles per hour with foot on brake turning into space on my right with steering wheel turned to the right. Suddenly engine roared and car would not stop even with my foot firmly on the brake until it hit a pole. I have since learned it is called unintended acceleration. After crash I drove car to another parking spot. Car was in park and I was on the phone and all of a sudden engine roared - same sound when crash occurred. Honda sent their investigator out and told me all car functions were ok. Car was repaired for 00. 00 on june 1, 2022 the same exact thing occurred as I was pulling into a parking spot on my right with steering wheel turned to the right. As the first incident engine suddenly roared and with my foot firmly on the brake car would not stop until it crashed into the store concrete wall. This car has something wrong with it. There are other stories out there with same story as people are parking the car. The car was towed to a collision shop and I am going to the honda dealer I purchased it from to insist this car is a danger to me and others and I cannot drive this any longer. I first wanted to report this before I did anything else. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | May 27, 2022 |
| State | VA |
| Description | Today I was driving my honda (accord 2020) about 30 to 40 miles an hour and suddenly the car decided to brake for I guess a fraction of a second. It is hard to describe but literally felt that someone slam on the brakes. I also got the brake alarm and the sign on the dashboard "brake" (orange sign). I was taken by surprise, even my wife asked me, what was I doing?. It was only a moment, but it was totally unexpected, lucky for me, there was no one in front or behind me. If you have questions please contact me at [xxx] or [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Service Brakes |
| Date | May 26, 2022 |
| State | CA |
| Description | Since purchased I've had to replace the rear break pads 3 times and the vehicle only had 79,000 miles. Front break pads have not been replaced. It seems to be going through break pads too quickly especially for the back breaks. |
| Category | Service Brakes |
| Date | May 20, 2022 |
| State | VA |
| Description | My front brake rotors needed to be re-turned at 22. 6k miles. Based on my light-footed driving habits and general ownership experience, I think this is a very premature failure. I asked honda customer service if they would consider this as a warranty repair, but they denied my request, saying it was normal wear-and-tear. In my opinion, honda has used a substandard component or design that causes rotors to fail prematurely. This is supported by other reports of similar failure in the nhtsa database. I think that this failure could eventually present itself as a serious safety-related defect if left uninvestigated. I would urge nhtsa to look into the matter. |
| Category | Service Brakes |
| Date | May 16, 2022 |
| State | GA |
| Description | Purchased as a new vehicle. Brakes went from operating normally to grinding and worn without warning around 20k miles. Pads replaced but no relief. Car was taken to dealership for service and rotors were turned. Vehicle operated fine after rotors were turned for approximately 2k miles then the same issue again. There is definitely a design issue with the braking system or rotor material. I have never had this many brake issues with any vehicle - new or used. The issue has caused increased braking distance and uncertainty around the reliability of the accord braking system. |
| Category | Forward Collision Avoidance: Warnings |
| Date | May 13, 2022 |
| State | NC |
| Description | The vehicle automatically turned on the forward collision mitigation system when there was nothing to avoid. Vehicle went from 55mph to 20mph in about 2 seconds. Fortunately there was no vehicle approaching from behind. I had no control over trying to override the braking system. Had vehicle checked at honda dealership & was informed there was nothing they could do other than make a note of the issue. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Warnings, Vehicle Speed Control |
| Date | May 02, 2022 |
| State | NC |
| Description | Cms - collision mitigation system stops working completely. 2 warning lamps on dash. Cruise control completely inoperative. Vehicle was initially inspected by dealer on 11/19/21with dtc u0401-92 - temporary stop of integrated driver support system (rejected control request), also found u0416-68 vsa system malfunction. This issue happens every 1-3 thousand miles. Also with the cms/braking system, it will alert "brake" on dash and brake hard if encountering repetitive shadows from objects that are cast onto the road. My safety and others safety were compromised due to hard braking and cars behind me that then had to brake, nearly rear-ending my car. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Unknown Or Other |
| Date | Apr 29, 2022 |
| State | FL |
| Description | Driving on a two lane highway suburban area - 40 miles per hour in a 40 mph speed limit. No cars in front of me for at lease 1/2 mile - totally blank and clear road. A pick up truck behind me. Very little traffic. Suddenly without warning and knowing my foot is on the accelerator, the car brakes to a complete stop with no foot on the brake pedal! Complete random braking for no reason. Luckily the vehicle behind me was far enough and not too close which allowed him to swerve and avoid colliding into me. He passed me and probably thought I was crazy. I called honda and they told me to bring it in which I did. They performed many tests in all areas and advised they could not locate anything wrong. I know there is an ongoing investigation with honda accords and dangerous random breaking, thus the reason for this incident to be documented. The general manager of the dealership was in touch with me and advised he would be doing some research. I could easily have been killed if not for quick thinking of the vehicle behind me, and also luckily no car in front of me. What do you advise? This is extremely disconcerting to know it could happen again. |
| Category | Steering |
| Date | Apr 17, 2022 |
| State | NC |
| Description | At approximately 9,000 miles I noticed a steering problem with my accord. It started very subtle over a few weeks. Driving at a speed over 50 mph, the steering wheel felt as if it was sticking when trying to turn slightly to the right or left. It became more and more noticeable to a point where I did not feel safe driving it on the interstate at high speeds. When it would stick, I had to pull the wheel harder to the right or left to release it, making me feel I would over correct and run off the road or into another car. The problem was very noticeable after about 30 minutes of driving when the car was warmed up, and at a speed greater than 50 mph. The steering was normal at low speeds during slower traffic in town. The dealership duplicated the problem and replaced the car steering rack. This corrected the problem. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist |
| Date | Apr 15, 2022 |
| State | KS |
| Description | If I have the lane keeping assistance on and go through an intersection the car beeps break!! |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Apr 09, 2022 |
| State | CA |
| Description | Several times my car has slammed the brakes on its own when I have not touched the brakes and also when there is no car in front of me for it to detect the need to brake. The most recent time on 4/8 on the freeway. |
| Category | Forward Collision Avoidance, Service Brakes, Steering |
| Date | Apr 04, 2022 |
| State | LA |
| Description | The contact owns a 2020 honda accord. The contact stated that while driving at various speeds, the tire pressure warning light and brake system warning light illuminated. The contact stated that the driver assists cruise control system, emergency brakes system, collision prevention system, and electrical steering assist all failed at the same time. The contact stated that the safety assist features became disabled but returned after the vehicle was restarted; however, the failure recurred. The contact stated that the failure occurred more frequently. The contact took the vehicle to the dealer however, the mechanic was unable to duplicate the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 27, 2022 |
| State | MI |
| Description | I was driving at a slow speed (10-15mph) when my brakes automatically engaged. After the car stopped I began to accelerate and the brakes engaged again. There wasn't any reason for the brakes to engage. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 24, 2022 |
| State | CA |
| Description | On 3/24/22 while driving on the freeway at 65mph my car stopped suddenly. The abs alert appeared on the dashboard and it made me swerve my car, also in the afternoon when getting off the freeway the abs system alert appeared and my car braked suddenly there was no car or person in front of me at that time either it stopped so hard the car behind me had to swerve. |
| Category | Engine, Unknown Or Other |
| Date | Mar 19, 2022 |
| State | WI |
| Description | My car is a hybrid. At times, a very loud humming noise is produced, due to glitch in software with the anc. Noise starts and stops suddenly, intermittently, without warning, and is a safety hazard. Noise can build to be extremely loud and jarring, and can last for several minutes. Honda claims this is a cosmetic issue only and they are working on it. But the issue has been repeatedly reported by thousands of drivers over a multi-year period. Honda is ignoring any real resolution. Please help! This is frightening and disruptive, and makes operating the car unsafe. Thank you. It started about 1 year after ownership and was occasional. It is now happening multiple times, every time I drive my car. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Mar 11, 2022 |
| State | CA |
| Description | I was driving yesterday accordingly to the speed limit on a main city street. There were no cars in front of me at all when all of a sudden my car hit the breaks 3 times back to back out of nowhere causing my car to swerve! I felt completely out of control of my vehicle and I am so thankful I wasn't on the highway and that no one was near me! I first noticed issues with the breaking system, previously on 3 other occasions throughout my time of owning/leasing the vehicle. 3 other occasions before receiving an alert on the screen that read "the brake system has a problem. Avoid high speeds and sudden braking. Have your vehicle checked by a dealer immediately." that was february 13, 2022. I called immediately to take my car in and was told I would have to pay out of pocket to have this issue addressed which seems outrageous to me since it is something that I have no control over. So without the ability to pay such a high fee for a vehicle that I thought would keep me safe, I took it to a local auto shop and had my brakes checked while I had my routine maintenance done. I was told everything was fine, which in my opinion indicates it is at fault of the manufacturers.. I don't want to die before something is done. There have been many claims about the same thing happening. I'm truly shocked there hasn't been a recall due to this issue. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 06, 2022 |
| State | CA |
| Description | I experienced phantom breaking while driving to work on 03/02/2022. I was driving on the right most lane before entering into north bound 101 highway when my 2020 honda accord sport 2. 0t abruptly stopped, there was no car or object in front of the car, and luckily there was no car behind me, otherwise I would have been hit and injured. A few days later, I brought the car to capitol honda dealer for checkout, but dealer could not find any problem. I have not driven my honda accord much during the past two years as I mostly work from home due to covid-19 and my car has only 2800 miles when this incident happened. Since this is the 1st time I encountered phantom breaking, I would like to report the incident as I am concerned that it might happen again in the future. |
| Category | Steering |
| Date | Mar 02, 2022 |
| State | NJ |
| Description | Hi, monday I bought a 2020 used certified honda accord with approx 19k miles that is presenting problems with the electric steering box. Considering the vehicle that I traded in for this, an 2019 honda civic had the same part replaced under warranty at approx 28k miles and my accord has similarities to that problem. Today 03/02/22, I took my car to the dealer but the technician said couldn't see the problem. The problem is: in an intermittent way while driving, the steering wheel tends to do micro jumps instead of smooth moving. Also, today driving at highway speeds (70, but it happens at different speeds) I noticed while making a very smooth right curve it got "stick" in the position it was forcing me to apply a little more strength to have it centered again instead of just letting it go by itself. I have mechanical knowledge and I can affirm there's something wrong with it once I already checked alignment and suspension parts and everything seems good. Now, the problem is, the dealership doesn't see it and I'm concerned about having an accident or something. I work as a delivery driver in this car and I need it for making my living. Intermittent problems are complicated especially to be noticed/caught. But not less important, I fear for my life and other people's life on the road. I'm also contacting honda about this because there are other cars out there with similar problems. It's my second honda and I'm very disappointed. They need to add a heat shield or something similar between the steering box and the exhaust on their turbo-charged engines. Turbo engines produce great power and also heat. That might be damaging their car's steering system over time. I saw reports where people say they have it replaced 3 times already. Anyways, I hope someone can help me with this issue. I'll also leave a link where people are discussing the same problem: https://www. Accordxclub. Com/threads/steering-issue-jumps-from-center. 2144/ if you search. There is even more. Thank you. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 25, 2022 |
| State | CA |
| Description | I have had two (2) separate incidents of the automatic emergency braking system engaging suddenly & without reason as I was driving. Once on a residential street & the second on the freeway at approx. 65 mph. The aebs released very quickly each time, but is a highly and potentially dangerous thing to happen. There are numerous reports & complaints about this in the 2016-2019 honda accords, but it is now happening in the 2020 year cars. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Feb 24, 2022 |
| State | TN |
| Description | Multiple times while driving the emergency braking has engaged briefly. At first I thought it was detecting something in the road or a vehicle to the side of my car. That is not the case. It will apply this brake no matter what is in front of or around me. I have not noticed it doing it on secondary roads but it does it on highways and the interstate. This has created an unsafe situation many times. |
| Category | Service Brakes |
| Date | Feb 24, 2022 |
| State | VA |
| Description | This seems to carry over from problems with prior year models. I can be on the highway with no vehicle in front of me and the brakes apply by themselves (foot not even near the brake pedal). It is a brief braking, but it can be dangerous when someone decides to ride on my tail. I notice it does happen when I'm going around a curve and a railing next to me on the outside of the curve is near the lane. It also happens at times when a vehicle is in the next lane (right or left) and slightly ahead of me, even on a straight-a-way. It has happened multiple times. Date below is just the latest. I approximate my speed at 65mph and my car low mileage. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Feb 16, 2022 |
| State | AZ |
| Description | Five times over two years, the collision mitigation system has activated while the car was in motion but no object was in front of the car. Three minor activations, meaning a brief yellow glow on the dash, have occurred. Two more significant activations have also occurred with a yellow rectangle on the dash with the word brake visible. The most serious activation was at highway speeds. I was concerned that the car was going to automatically brake on the highway. I have returned this two year old car to the dealership multiple times for evaluation and have found little motivation on the part of the dealership to deal with this problem and other more minor problems the car is demonstrating. I consider the above complaint to be potentially life-threatening. I will not drive in this car unless the collision mitigation is turned off. |
| Category | Engine |
| Date | Feb 11, 2022 |
| State | WA |
| Description | The contact owns a 2020 honda accord. The contact stated while entering a parking lot at 10 mph, he started to hear an abnormal noise. The contact stated no warning light was illuminated. The contact continued driving the vehicle but shortly after the drive shaft fractured. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the driveshaft to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 39,000. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Feb 11, 2022 |
| State | OH |
| Description | With seemingly no impediments ahead of it our 2020 honda accord will suddenly brake forcefully when changing lanes or exiting the freeway. It is not constant, but it is scary since there is no reason to brake at this point. This could cause us to be rear-ended the thing this system is supposed to keep us from doing. The dealer says unless it occurs when they drive it, unless, unless. The 'advisor' said he had heard of a few examples. They are all over the internet. What is being done to address this issue? Oh, and he mentioned that we could always turn it off. We bought this car because being in our sixties and reflexes not necessarily being what they once were we wanted to avoid hitting someone from behind. This has happened on dozens of occasions. The listed date was the last. |
| Category | Visibility:windshield |
| Date | Feb 09, 2022 |
| State | CA |
| Description | The contact owns a 2020 honda accord. The contact stated the passenger's side front windshield was distorted and replaced by dealer. The replacement windshield is worse than the original. The vehicle was taken to the local dealer where it was diagnosed that the windshield needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was contacted but, no further assistance was provided. The failure mileage was approximately 3,731. On january of 2021 I called again and was told that my case had been closed. I asked that the case be reopened. On february 9, 2022, dealer said that honda refuses to replace the windshield and that I have no recourse. |
| Category | Electrical System, Unknown Or Other |
| Date | Feb 08, 2022 |
| State | MO |
| Description | While driving at highway speeds (50 -55mph), the anc (active noise control) unit delivers a loud booming sound through the speaker system. The sudden and unexpected booming noise startled the driver causing temporary loss of control of the vehicle. The solution has already been identified in a service bulletin from honda as service bulletin 21-053. The anc unit has incorrect software and requires replacement to fix and eliminate the safety hazard. The issue was noted june 29th, 2021; but, has not been escalated as a safety recall. I have replaced the anc as directed by the service bulletin and it has resolved the problem; however, other honda vehicles have this same safety issue and if not recalled will continue to be a safety concern for all drivers on our highway. I would like to see this escalated to a safety recall level and customers notified to replace. I am disappointed that honda has not proactively recalled this. |
| Category | Power Train, Vehicle Speed Control |
| Date | Jan 21, 2022 |
| State | IN |
| Description | The contact's client owns a 2020 honda accord. The contact stated that while his client was driving at about 45 mph, the vehicle inadvertently accelerated on his own, drove off the road and drove down in a steep embankment, hit 8-9 fence posts, ramped up over the driveway of the embankment, and crashed into a tree. The contact did not know whether the air bags deployed. The contact's client sustained severe injuries including broken bones. The contact's little brother who was in a forward-facing child seat in the rear driver's side seat was pronounced dead at the scene. A police report was filed. The contact's client and her brother were transported to the hospital by emergency services. The vehicle was towed to a garage where it was totaled. The dealer and manufacturer were not notified of the failure. The failure mileage was unknown. |
| Category | Electrical System, Service Brakes, Vehicle Speed Control |
| Date | Jan 12, 2022 |
| State | FL |
| Description | While early driving in early december 2021 in my almost new car (7000+ miles) most all the lighted problems that could occur with an old vehicle lit up like a christmas tree on the dashboard. Most of the items may or may not have actually quit working but their problem lights stayed on. Still it is no fun driving without cruise when your wife has breast cancer and you have have to drive 3 hours each way to gainesville, florida for treatment. I assume all the warning lights functions still worked, but it is hard to tell if things like the brakes were pr were not working when driving as they seemed to work fine. So I soon afterwards took the car into the dealer on december 11, 2021 in leesburg, florida. But by this time all the dash lights remained off as they are supposed to. So all they did was change the oil and did non-compliance recall bmc software update 20-039 and bgcm software update. The reason I brought the car in was not specified on my invoice. However, the dealer did say that my transponder for the ez highway system was blocking the camera on the mirror. I believed them. Since then, however, today all the cash lights again said they were crashing again just before a 2-hour drive to the gainesville cancer hospital. Upon return the lights went back to normal. I don't believe honda dealers know what the problem is or why it continues in many millions of similar hondas. My research on the internet found at different complaints about said dashboard lights crashing causing similar problems. Most of these complaints had the dealers fix "the problem" and charging fees but again the customers reported do-over same problems. |
| Category | Service Brakes, Unknown Or Other |
| Date | Jan 07, 2022 |
| State | MI |
| Description | The brake system failed. I received an error message indicating "electric parking brake system problem. Parking break not available. See your dealer". All of the abs messages, cruise control, etc. Appear and say, "see your dealer". My safety was put at risk because the break automatically starts without me even pushing the break. This happens without any given notice and appears before the message occurs. This happens while vehicles are behind me on main roads and also happens while on the highway going a high rate of speed (speed limit). There is nothing that can be done to stop it manually. The car stops on its own. No, I will be scheduling a dealer appointment, since the issues continues to occur. No, the message appears after the issue starts. |
| Category | Air Bags |
| Date | Nov 22, 2021 |
| State | IN |
| Description | My husband had an collision on the november 11 2020 at 9 pm with deer hit. All the airbag deploy accept the driver airbag didn't deploy even the car was total loss. My husband hit the chin on the steering and he is complaining that his jaw is hurting. |
| Category | Steering:electric Power Assist System |
| Date | Nov 02, 2021 |
| State | NY |
| Description | The contact owns a 2020 honda accord. The contact stated while driving approximately 20 mph, the steering wheel was difficult to maneuver while the electric power steering and steering assist reduced errors illuminated and the power steering warning light illuminated intermittently. The vehicle was taken to a dealer where it was diagnosed that the failure was undetermined. The vehicle was not repaired, and the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 19,000. The vin was not available. |
| Category | Service Brakes |
| Date | Oct 29, 2021 |
| State | CA |
| Description | Rear tire brakes started making a screeching noise days after taking the brand new car out of the lot. The car was returned to the car dealership. They "inspected" the car and called me back that the car is fine. The car continues to make the screeching noise and it feels unsafe. The car was new off the lot and should not be making noises. I am lost as to what else to do. |
| Category | Air Bags |
| Date | Sep 24, 2021 |
| State | MO |
| Description | The contact owned a 2020 honda accord. The contact stated that while driving at 40 mph, the airbags deployed without incident and without warning. Due to the shock of the failure, the contact also stated that she then rear-ended an unknown obstacle on the road. Due to the failure, the contact stated that she was disoriented as a fellow motorist called authorities to the scene. The contact was arrested at the scene of the failure for reckless driving. After the contact's release from jail, she sought medical treatment for a shattered sternum, a broken right thumb, and a hematoma on her left leg. The vehicle was towed from the scene as it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 3,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 27, 2021 |
| State | NV |
| Description | I was on the freeway ramp from i11n to i215 in henderson, nv. I tapped off the interactive cruise control because my exit was gibson - immediately after the ramp. Within a few seconds, the car braked heavily on its own, no dash warnings, and almost caused me to get rear ended. I pushed on the brake and then the gas and it stopped the car from braking on its own. |
| Category | Fuel/propulsion System |
| Date | Aug 27, 2021 |
| State | NV |
| Description | My car died as we pulled into traffic. Honda said the fuel pump failed. It took months to get the fuel pump replaced. Honda said that my vin # wasn't included in a recall. |
| Category | Steering |
| Date | Aug 16, 2021 |
| State | FL |
| Description | On august 7th, I was driving on I 75 south at highway speed ( 75 -70) and I felt the steering wheel begin to move from side to side. After approximately 5 mins of my steering wheel moving from side to side but very subtle, then my car veered to the left lane and then to the right lane. At this point, I had no control of my car. My car was swerving from one lane to the next. I attempted to press the brake to gain control of my car and that made it worse. I gently took my feet off the gas and I felt that I had some control of my car after a few seconds. I went to the right lane and pulled over to the media. I checked my tires and they look fine. I took my car to honda and they couldn't find anything wrong with my car. I want to know what's wrong with my car because I don't feel safe in this car. I could have killed myself or someone else. |
| Category | Parking Brake:indicator Light |
| Date | Aug 02, 2021 |
| State | GA |
| Description | The contact owns a 2020 honda accord. The contact stated that while driving at an undisclosed speed, the parking brake light was illuminated. The dealer was made aware of the failure and informed the contact that liquid from the cup holder might have gotten into the parking brake and caused the sensor light to illuminate. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was 20,000. The vin was unavailable. |
| Category | Engine |
| Date | Jul 07, 2021 |
| State | NC |
| Description | While travelling at highway speeds, rainy weather, the engine completely shut down. Engine light illuminated. Did not want to pull over on shoulder so glided to exit ramp. Turned vehicle off and then restarted with no issues. Drove approximately 150 miles to nearest honda dealer. They inspected and said 'no diagnostic code' was registered. I took to my dealer and they tried to recreate but could not. They also found no codes. Had my family in car when full power loss. Very dangerous situation. I immediately activated the flashers. Drove in the right lane of interstate highway rest of way to dealer and home. |
| Category | Engine |
| Date | Jun 23, 2021 |
| State | NC |
| Description | The contact owns a 2020 honda accord. The contact stated while driving 70 mph while attempting to pass another vehicle, the check engine warning light was illuminated and the vehicle went into limp mode. The contact was able to exit the highway and park safely. The vehicle was not drivable. The contact towed the vehicle to the local dealer where it was diagnosed with a misfire on cylinders 1 and 4. The local dealer reset the code. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 13,762. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 04, 2021 |
| State | AL |
| Description | Both my wife and I have multiple dates and time experienced issues of cmbs collision mitigation braking system, we would be driving with no traffic near us or with in hundreds of feet in front of us that the system would flash "brake" on the dash and then start slowing the vehicle down. Also the front and rear brakes pads and rotor have been replaced under 6000 miles on the vehicle |
| Category | Electrical System, Unknown Or Other |
| Date | Jun 01, 2021 |
| State | NH |
| Description | A loud booming / vibrating noise from the speakers while traveling between 52 & 54 mph with windows closed. Sound starts as a low noise / vibration and escalates to its maximum before abruptly ceasing. Noise / vibration first noticed when taking car home after initial delivery 3/28/2020. Vehicle use was minimal (due to covid shutdowns) and noise not noticed again until late fall / early winter of 2020. Vehicle was taken to dealer at regular service interval in february 2021 and problem was evaluated at that time. Vehicle has been evaluated once and microphone for noice cancelling system replaced. Issue subsequently returned. Vehicle going for second repair. |
| Category | Unknown Or Other |
| Date | May 17, 2021 |
| State | CA |
| Description | Just before march 2, 2021 shortly after purchasing this new vehicle I discovered a safety hazard in which the passenger window will not roll down, I brought it to hoehn honda in carlsbad on march 2 and they oiled the window to make it work. I had concerns that they did not replace the motor mechanisms and it would fail again which it has. Today may 17 2021 I was not feeling ill at work and went to sit in my car to roll down the windows to get a breeze and again the passenger front seat window is stuck. One or two times it seemed like it didn't work but on the next try it did after the repair. Now it's frozen again. Having non-operational windows is a safety hazard and a passenger hazard, and a law enforcement hazard if pulled over and the window will not roll down. It is stuck in the up position. The dealership has no interest it's a safety hazard and requires I drive it in and will not provide me a loaner car. |
| Category | Service Brakes |
| Date | Apr 26, 2021 |
| State | PA |
| Description | The vehicles braking system causes warped roters at very low mileage. Using these systems in combination with the warped roters causes vehicle shaking, driver distraction, and increased stopping distance. Honda replaced the first set of rotors under warranty which temporarily fixed the issue. However issues related to these systems incur excessive application of the brakes resulting in a resurfacing of the problem after a short time. Honda refuses to acknowledge this safety issue or repair |
| Category | Structure:body, Unknown Or Other |
| Date | Apr 26, 2021 |
| State | IL |
| Description | The paint is defective , the clear coat is peeling off a lot of scratches all over the body of the vehicle in many places . The is 2020 and has less than 1400 miles. About 6 months old garage kept . |
| Category | Suspension: Adjustment:manual, Wheels |
| Date | Apr 20, 2021 |
| State | CA |
| Description | Tl* the contact owns a 2020 honda accord. The contact stated while driving at various speeds, there was a thumping sound coming from the rear of the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to imperial valley honda (664 thomas lane, el centro, ca 92243) where the vehicle was diagnosed and the contact was informed that the rear wheels could not be adjusted while performing an alignment on the vehicle. The dealer informed the contact that he should purchase a camber adjuster kit to fix the issue with the vehicle. The vehicle was not repaired. The manufacturer was informed of the failure. The contact was informed that if the vehicle is not under warranty there would be no assistance provided. The failure mileage was approximately 35,000. |
| Category | Service Brakes |
| Date | Apr 18, 2021 |
| State | GA |
| Description | I bought this car with 7 miles on it. My husband instantly kept saying why is your car shaking when you apply the brakes? I didn't notice before but was, especially if your stopping from a speed of 50mph or more. By the time of my first service it was increasingly worse. I had them check it but they said it was fine. It got worse! I went back again & explained if it was fine we have a problem. They checked it again, said there must be a manufacturer defect with rotors. They machined them & put new pads. The next morning backing out of car port- scrubbing metal sound and squeal. These brakes are faulty and I can no longer trust that honda cares. I'm trading my car for a maxima in september. I have owned 7 honda's. This was my first brand ne one. Not good |
| Category | Service Brakes |
| Date | Apr 17, 2021 |
| State | NJ |
| Description | With only 2600 miles on the car, I went in for a inspection at honda and the rear brakes were already fading to the point that I might need to replace them within 2k more miles. From what I read, the stabilizing feature that honda implemented is a bit too aggressive and because of that the rear brakes are wearing out much faster than they should. |
| Category | Structure:body, Unknown Or Other |
| Date | Apr 12, 2021 |
| State | VA |
| Description | Tl* the contact owns a 2020 honda accord hybrid. The contact stated while driving 55 mph, the contact stated that an acoustically driven drone sound was coming from front driver's side of the vehicle. The contact stated that the sound became loud enough preventing communication between the vehicle passengers. The vehicle was taken to cma's valley honda (296 lee jackson hwy, staunton, va 24401, (540) 213-9000) however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was informed of failure. The contact had not yet received a response from the manufacturer. The failure mileage was approximately 8,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Apr 09, 2021 |
| State | PA |
| Description | The automatic braking system was activated when I was driving ~40mph on a straight highway under clear weather conditions with no cars in front of me. Fortunately, the car behind me was able to avoid me but I did receive a few honks and a couple of finger salutes. I immediately reported the problem to my dealership and still haven't heard from them - 4 hours and counting. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Apr 03, 2021 |
| State | NJ |
| Description | I leased my vehicle a year ago, I had electrical issues with my old car so I wanted a brand new car that was reliable and safe for me and my children. In the first months the car was fine but after about 4 months the car would smoke from the exhaust pipes randomly. I took it for maintenance as the car system directed but the repair shop never said there was anything wrong with the exhaust system. A month or so past and one day I got in the car and all the lights on the dash board were in. I was so freaked out because it was a new car and no warning lights should of been on. I took it to honda repair services and they found out that a mouse went in my engine and chewed some of the electrical wires. The cost of the repair was 1700 which is extremely outrageous prices to me. Anyway I was at hospital at work and I got the call from the mechanic saying I would have to pay out of pocket because it wasn't a factory default. So I went home and did some researching and I found out honda had been using soybean it peanut butter oil to lube the wiring, and that's what attracts rodents to your engine. It also started that honda wire protection tape was out of stock because some many customers had there car wires eaten by rodents. So I was so pissed off that I called honda corporate and they told me there is nothing they can do. I feel as though this is a big safety issue, why would honda put parts or use oils in the car engine that attracts rodents. This to me is, unfair to honest hard working customers that pay honda there money expecting to have a safe and reliable vehicle. Now I just found out there is a recall on the vehicle because the car started smoking out the exhaust pipes once again. I am very disappointed in honda. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Warnings |
| Date | Apr 01, 2021 |
| State | CA |
| Description | Cruise control not working properly with the speed and car brake by himself its like detect something but is nothing in front |
| Category | Steering |
| Date | Apr 01, 2021 |
| State | TX |
| Description | 8/31/2020 my 2020 honda accord power steering is taking control of power steering. I had a crash at 400hampton road -dallas texas. My ( power steering) pulled to the left side of the curb, I had to yank the car back to the left but the car already collided with the left curb, resulting in property damage to the side of car and my right hand. |
| Category | Electrical System, Latches/locks/linkages:trunk Lid:latch |
| Date | Mar 31, 2021 |
| State | CA |
| Description | Tl* the contact owns a 2020 honda accord. The contact stated while driving at an undisclosed speed, the trunk opened inadvertently. There were several unknown warning lights illuminated. The vehicle was taken to san francisco honda (1595 van ness ave, san francisco, ca 94109, (415) 687-0174) and the vehicle was repaired under nhtsa campaign number: 20v771000 (electrical system, back over prevention, visibility/wiper, visibility, exterior lighting) however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 2,000. |
| Category | Power Train, Steering |
| Date | Mar 24, 2021 |
| State | MA |
| Description | 2020 honda accord - not tracking straight. Dealership says they cannot recreate. Issue happens everytime going 50+mph for extended periods of time when car is warmed up (30-45+ minutes on highway. Did not initially happen during residential commutes, but is now starting to.) wheel sticks to one side when turning slightly to either side and then releases causing overcorrecting. Wheel is loose at center and you continuously have to adjust left to right to left to stay straight. It's almost as if there is no resistance in a certain section of the wheel. Severely concerning. Feels extremely unsafe and dealership won't listen. Seems like same issue from 2014 recall. Please recall this issue - I just bought a new car and it's doing this; something that should not happen, especially in a brand new car with me being the first owner - bought new in november 2019 at 6miles. I've owned 3 other honda's and this has never happened. I feel like honda is just trying to run my warranty out - I will fight to have this issue taken care of as I feel like I could crash at any time. |
| Category | Unknown Or Other |
| Date | Mar 21, 2021 |
| State | KY |
| Description | Vehicle has open recall. Dealership states that no update is showing needed on computer. Contacted honda and dealer sent paperwork stating that no update to be performed to have recall removed from vin. Recall still has not been removed. First went to dealership towards the end of december 2020. |
| Category | Service Brakes |
| Date | Mar 19, 2021 |
| State | MA |
| Description | Tl* the contact owns a 2020 honda accord. The contact stated while driving at various speeds, the vehicle would shake while making a squealing noise when the brake pedal was depressed. The contact stated there was no warning light illuminated. The vehicle was taken to lia honda enfield (20 palomba dr, enfield, ct 06082) where it was diagnosed with the rear rotors needing to be replaced. The vehicle had been repaired however, the failure occurred. The contact took the vehicle to scott's automobile sales (249 hampden st, holyoke, ma 01040) for a second opinion and was informed that the front rotors and brake pads needed to be replaced. The manufacturer had been informed of the failure and referred the contact to the local dealer. The failure mileage was approximately 10,835. |
| Category | Unknown Or Other |
| Date | Mar 19, 2021 |
| State | VA |
| Description | Last year a couple of weeks after I purchased my car I came out the store to discover the gas tank door open and the car was locked. When I called the dealership about the incident it was brushed off. The speed limit sign capture camera showed that the speed limit was 90 when I was in a 35 mile zone, it had captured the last two numbers a routing sign instead of the speed limit sign. I woke up one morning to find my car windows down, the sunroof open and the car was still locked. The keys were stored in a place where they were not touching anything, so there was no logical explanation for the windows to be down and the sunroof open. The car had not been driven for a couple of days prior to this incidence. I called the sheriff's office. On march 18, 2021, I discovered that the gas tank door was not locking at all. |
| Category | Unknown Or Other |
| Date | Mar 18, 2021 |
| State | CA |
| Description | When traveling 52 mph my car makes a very loud droning sound. My dealership has confirmed the noise and believe it to be an active noise control problem. They replaced the mics and module were replaced without resolution. Honda engineering advised to replace with a part for a 2021 model year. After being in the shop for 2 months the part was replaced without resolution. Honda engineering advised the dealer to disconnect the unit and return the car to me while they researched. There still isn't resolution. |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Mar 14, 2021 |
| State | NJ |
| Description | When tapping the breaks the has a serge of acceleration.... After going over bumpy road or potholes the car also has a serge of acceleration. |
| Category | Visibility:sun/moon Roof Assembly |
| Date | Mar 12, 2021 |
| State | MA |
| Description | Tl* the contact owns a 2020 honda accord. The contact stated that while driving 60 mph, she heard an abnormal cracking sound coming from the sun roof. The contact inspected the sun roof and saw several cracks had formed on the sun roof. The contact immediately closed the sun roof and stated that the sun roof started breaking apart as she reached her destination. The contact also stated that the crack occurred without impact. The contact took the vehicle to colonial honda of dartmouth (225 state rd, dartmouth, ma 02747) where it remained unrepaired. The manufacturer was not notified of the failure. The failure mileage was 13,000. |
| Category | Service Brakes, Structure:body, Suspension |
| Date | Mar 04, 2021 |
| State | FL |
| Description | I [xxx] am writing this letter about my 2020 honda accord. Vin number [xxx]. I leased this car in january of 2019 from tampa honda. My brother's name is on the lease and his name is [xxx] . He has been leasing cars for me over 5 years, from honda. On february 10, 2020, I was outside cleaning my car, like I always do for the last 20 years with the car running so I can listen to the music. I was on the passenger side cleaning the inside dash board, and all of a sudden the car rolled backwards. I was in a state of shock and didn't know how to stop it. I was half way in the car, and half way outside with my feet on the ground. The car rolled out in the street and hit the car parked across street. I had to file a claim for the car I hit, plus I went to the hospital because I hurt my leg. I contacted tampa honda and was told to take this to the service department. They wouldn't help me, so I waited to monday, and I went to take it to the finance and spoke to [xxx] and showed him the video and showed him a video of the car going in reverse by itself and they said there is nothing they can do for me. I then contacted honda corporation office and explained to them the situation and they gave me a case number, [xxx], and told me someone would get back to me in 3 days. The lady [xxx] contacted me and told me it was nothing wrong with the car, and she said she is sorry for what happened, but there is nothing they can do. She also told me that it is a good thing I contacted my insurance to fix the other person's car, but there is nothing she can do. I am writing this letter in hopes of getting some kind of help, because the car is not safe and they will not take it back. My neighbor has surveillance and he uploaded a video to you tube. The video is https://youtu. Be/jvy9. My neighbor put it on his youtu [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Service Brakes, Structure:body, Suspension |
| Date | Mar 03, 2021 |
| State | FL |
| Description | I [xxx] am writing this letter about my 2020 honda accord. Vin number [xxx]. I leased this car in january of 2019 from tampa honda. My brother's name is on the lease and his name is [xxx]. He has been leasing cars for me over 5 years, from honda. On february 10, 2020, I was outside cleaning my car, like I always do for the last 20 years with the car running so I can listen to the music. I was on the passenger side cleaning the inside dash board, and all of a sudden the car rolled backwards. I was in a state of shock and didn't know how to stop it. I was half way in the car, and half way outside with my feet on the ground. The car rolled out in the street and hit the car parked across street. I had to file a claim for the car I hit, plus I went to the hospital because I hurt my leg. I contacted tampa honda and was told to take this to the service department. They wouldn't help me, so I waited to monday, and I went to take it to the finance and spoke to [xxx] and showed him the video and showed him a video of the car going in reverse by itself and they said there is nothing they can do for me. I then contacted honda corporation office and explained to them the situation and they gave me a case number, [xxx], and told me someone would get back to me in 3 days. The lady [xxx] contacted me and told me it was nothing wrong with the car, and she said she is sorry for what happened, but there is nothing they can do. She also told me that it is a good thing I contacted my insurance to fix the other person's car, but there is nothing she can do. I am writing this letter in hopes of getting some kind of help, because the car is not safe and they will not take it back. My neighbor saved a video and it can be found https://www. Youtube. Com/watch? V=jvy9. Tuocsg&feature=youtu. Be [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Mar 02, 2021 |
| State | CA |
| Description | My car was at the mechanic'shop around the corner. It's at honda of serramonte in colma of daly city. The car was at the shop since 01/28/2021. There is a recall on 2018-2021 honda accord. Please give me a call. [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Lane Departure: Blind Spot Detection, Lane Departure: Warning, Steering |
| Date | Feb 22, 2021 |
| State | MD |
| Description | There appears to be an issue with the steering when driving straight, the will seem to lack response and the car will drift to the right or the left only to have control regained via a notchy light jolt of the wheel. This has also been described by 2018-2020 accord owners as a notch and/or flat spot in the steering when on smooth straight highway roads. I consistently have this occur when driving for more thsn 5 or ten minutes on any open road. Does not seem to noticeable in local driving. I do notice this within 20-30 minutes of driving. I brought the vehicle to a local honda dealership (waldorf honda) and they did a minor adjustment to the balance of the tires. This had no effetc for the problem and I noticed it happening again immediately upon driving on an pen highway again. I've identified at least 20 such complaints on the nhtsa web-site from 2018-2020 models, I'm surprised that no such bulletin or recall is documented to remedy this issue. This is primarily a highway issue at speeds above 50mph, but I even feel the notchy steering on smooth single lane country roads that at 40-50mph. I feel that this is a definite car sfaety issue which needs to be remedied as at highway speeds the car drifts and the driver fights to keep it straight. Especially concerning when driving in rain or slick conditions. This is a safety issue that honda needs to address before someone is hurt or killed due to high-speed swerving to maintain the vehicle in a straight line on the road. In almost fifty years of driving I have never been afraid to drive a car on the highway. That is how I feel about the 2020 honda accord now. |
| Category | Engine, Fuel/propulsion System |
| Date | Feb 19, 2021 |
| State | IL |
| Description | Had oil change service manager said tech changing oil noticed a strong smell of gasoline in oil . Manager said you have gas in your oil. |
| Category | Electrical System |
| Date | Feb 16, 2021 |
| State | MI |
| Description | Tl* the contact owns a 2020 honda accord. The contact stated while driving 53 mph, the accelerator pedal was depressed and an abnormal sound was coming from the speakers. The contact stated that the abnormal sound interfered with his ability to operate the vehicle. The vehicle was taken to fox honda (3050 broadmoor ave se, grand rapids, mi 49512, (616) 956-0000) who informed the contact that they were unable to assist him. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 200. |
| Category | Electrical System, Lane Departure: Assist, Lane Departure: Warning |
| Date | Feb 16, 2021 |
| State | IL |
| Description | Constant alert coming on vehicle as driving saying "collision mitigation braking system has a problem. Have your vechile checked by dealer" along with "adaptive cruise controm system has problem. Turn off engine, then restart" am I dealing with a computer or a vehicle I can potentially lose my life if something goes wrong??? |
| Category | Engine |
| Date | Feb 12, 2021 |
| State | VA |
| Description | Driving on i95 near lumberton nc at 78mph in econ mode with cruise on, went to pass vehicle after cruise slowed me down, stepped on gas and response felt different, realized I was slowing down while stepping on the gas. Noticed cel light and continued to slow down. I thought car was drifting but the rpms still showed engine on. Got to safety apron and realized car was in limp mode. Managed to get to exit ramp. Sitting on ramp noticed that the engine, when you tapped the gas pedal, was rough but seemed to idle ok. Towed to nearby dealer. They said it had a p0300 history code but no current code. They cleared it, test drove and gave it back to me. Continued by trip to virginia with no problems. Car had 7251 miles. No problems before this. Previous night (31st) we gassed up and drove an hour+ to florence in rain. Stayed the night and started next day. We had driven another hour+ when this happened. It was in the 30's that day in sc but not raining. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist |
| Date | Feb 02, 2021 |
| State | NY |
| Description | The warning lights come on for the breaking system road departure mitigation system problem see your dealer, collision mitigation braking system problem see your dealer adaptive cruise control system problem see your dealer. With the acc and brake system warning lights on and the car only has 2516 miles on it. This does not make me feel safe at all to drive. What is being done to fix this problem as there are multiple reports of this kind? Is there a fix now!! |
| Category | Electrical System |
| Date | Jan 28, 2021 |
| State | WA |
| Description | Tl* the contact owns a 2020 honda accord. The contact stated while driving 55 mph, she heard an abnormal noise inside the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to rairdon's honda of sumner (6302 auto ln, sumner, wa 98390, (253)826-6800) where it was diagnosed with needing the active noise cancellation (anc) system to be replaced. The vehicle had not been repaired as of yet. The manufacturer informed the contact that they were aware of the failure with the active noise cancellation (anc) system and were working on a remedy. The failure mileage was approximately 760. |
| Category | Electrical System |
| Date | Jan 26, 2021 |
| State | PA |
| Description | Loud buzzing noise randomly. I think its an issue with the active noise cancelation system. It's loud, random and frequent. Noticed it as soon as I got the vehicle. Have found forums where this is a common issue. |
| Category | Unknown Or Other |
| Date | Jan 26, 2021 |
| State | RI |
| Description | Following a collision, the vehicle caught fire resulting in operator death |
| Category | Steering |
| Date | Jan 20, 2021 |
| State | NC |
| Description | There appears to be an issue with electronic power steering when driving straight, the power steering will lack response and the car will drift only to have control regained via a notchy light jolt of the wheel. Another way in which 2018-2020 accord consumers have described it as a notch and/or flat spot in the steering when on smooth straight highway roads. As other consumers have noted, I typically encounter this only after driving for a significant amount of time, but I do even notice this within 20-30 minutes of driving. I brought the vehicle to a local honda dealership (leith honda aberdeen) to which they stated "customer concern not duplicated at this time. No service bulletins at this time or service news on this concern". The dealership "performed diagnostic test no dtc codes steer angle at zero degrees". This did not remedy the issue. Given that I've identified at least 20 such complaints on the nhtsa web-site from 2018-2020 models, I'm surprised that no such bulletin or recall is documented to remedy this issue. This is primarily a highway issue at speeds above 50mph, but I even feel the notchy steering on smooth single lane country roads that at 40-50mph. This issue needs to be remedied as at highway speeds the car drifts and the driver fights to keep it straight. Especially concerning when driving in rain or slick conditions. This is a safety issue that honda needs to address before someone is hurt or killed due to high-speed swerving. |
| Category | Unknown Or Other |
| Date | Jan 14, 2021 |
| State | NH |
| Description | The first week I had the car I pulled into a parking space at a fast food restaurant in nashua, nh and went to get out of the car. I pushed the ignition button to turn the engine off but inadvertently forgot to put the car in park. The parking space was on a slight incline with the slope going towards the front of the car. When I attempted to stand up to get out of the car the car continued to roll, knocking me over, catching/twisting my right leg in and under the driver seat and the door (fracturing it in two places requiring me to be wheelchair bound and non-weight bearing for 8 weeks). As I pulled my right leg out, I was on the ground and the driver-side rear tire ran over my left leg. Fortunately a curb at the end of the parking space stopped the car from rolling, but allowed it to roll far enough for my left leg to not be trapped under the tire. After the incident, I must have been in shock as I got back in the car and drove to my daughter's house about 10 minutes away. I have discussed this with other people and many other car manufacturers have a safety measure in place where if the driver side door is opened while the car is in drive it will automatically stop so it will not result in this type of accident. I believe that the failure to have a safety mechanism in place (like not deploying airbags if no weight in the seat, or turning off the lights after a certain period of time if they are left on, etc.) resulted in this happening and my understanding from other is this could be as simple as a software update. I believe honda should implement similar safety measures that other car manufacturers have in place to prevent this from happening to someone else. |
| Category | Visibility/wiper |
| Date | Jan 06, 2021 |
| State | NY |
| Description | While on motion on a state highway minor debris from the roadway that hits the windshield often creates small nicks on the windshield that collectively impair visibility. It appears that there is an excessive amount of window nicks and chips. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Dec 26, 2020 |
| State | AR |
| Description | This vehicle when driving at normal speeds tends to make a high accelerating notices, it makes a person feel as if some other vehicle was passing on the left side at a very high speed. The first time I heard this noise, I moved to the right side of the road, thinking that a speeding driver was passing me. Since then, the vehicle continues to make this accelerating noise, six to seven times on a average of a thirty mile trip. I feet that this is not normal for a vehicle that is less than a year old. The vehicle makes this noise when in motion from 20-50 miles per hour, and might also make it at higher speeds. It never makes it while sitting in place idling. |
| Category | Steering, Structure:body, Unknown Or Other |
| Date | Dec 24, 2020 |
| State | NY |
| Description | 1. The apple car play freezes with the original apple lightning cable 2. The driver's door closes worse than the passenger door. I have to push the driver's door much harder to close it. 3. The issue with the air conditioner. I'm using auto 72 degrees and don't like to play with the ac. 30-40 minutes after warming up the car, the air from the left and right front grilles begins to blow with cold air, I feel cold air on my knees. If I manually change the direction of the air only to the face, then the air is blowing warm. If I return the air conditioner to automatic mode, I feel cold air again from the left and right front girls. 4. Still hear long loud humming sound while driving on highway 53 mph from the front doors speakers I assume, and short loud humming sound while driving in city around 28-29 mph. I suppose the active noise cancellation system working not properly. |
| Category | Structure:body |
| Date | Dec 22, 2020 |
| State | GA |
| Description | When vehicle is parked, and not running, trunk lid unlatches, and opens, randomly and uncommanded. This has occurred on numerous (4-5), occasions when vehicle was parked in my garage. |
| Category | Engine, Unknown Or Other, Vehicle Speed Control |
| Date | Dec 15, 2020 |
| State | AR |
| Description | 2020 accord 2. 0t sport 10,600 miles I was traveling across the state with periods of light and heavy rain. About halfway into my ~280 mile trip I stopped for a red light. When accelerating from the light, my car lost power and the accelerator did not work. I coasted to the side of the road and noticed the check engine light blinking, with no other warning messages. I shut the car off and restarted to find no engine light or warning. I was in the middle of nowhere late in the evening so I continued to the destination. With approximately 20 miles to go, I attempted to accelerate around a slower moving vehicle and was met with previous problems, as well as many warning messages. Turning off and restarting the car enabled me to drive again, but the warning messages remain. Both times this occurred it was raining. Both times I lost power and could not accelerate to move to a safe location. |
| Category | Electrical System |
| Date | Dec 09, 2020 |
| State | NJ |
| Description | I've noticed a very annoying humming sound while driving my 2020 honda accord sport 1. 5t. It will stop when approaching a stop or when opening the front windows. I did some research and lots of 2018-2020 honda owner's are experiencing the same problem and mentioned it could be the anc system. |
| Category | Electrical System, Unknown Or Other |
| Date | Dec 08, 2020 |
| State | NY |
| Description | New car, less than 2000 miles. All of a sudden loud noise is coming out of the speakers, something like an audio amplifier noise under load, but very loud. Happens randomly, can be really distracting. |
| Category | Unknown Or Other |
| Date | Dec 08, 2020 |
| State | NY |
| Description | Long loud humming sound while driving 53 mph (below 40 f degree) and short loud humming sound while driving around 38 mph. Active noise cancellation system working not properly. A lot of honda owners have the same issue from 2018! Https://www. Cargurus. Com/cars/discussion-t75510_ds980301 https://youtu. Be/amwaushxpb4 https://youtu. Be/o1q9fjuerlm |
| Category | Engine, Fuel/propulsion System |
| Date | Nov 05, 2020 |
| State | AZ |
| Description | The car rattles on the rear where the exhaust end when I turn it off. It used to not do that rattling before. The car vibrates when the car is coming to a stop and then continues when idling. It feels like I am sitting at a vibrating chair. The engine works very rough when idling. |
| Category | Service Brakes |
| Date | Nov 01, 2020 |
| State | NC |
| Description | From being stopped at a stop light, I then proceeded through the intersection once the light turned green. There was a steel construction road plate on the road just beyond the far side of the intersection and as I approached it at approx 25mph, the emergency braking warning signal on the dash came on and the car autonomously braked heavily to a stop just before the road plate. There were no cars or objects in front of me other than the steel road plate. This heavy braking resulted in my vehicle being rear ended by an suv. Fortunately no one was hurt. |
| Category | Engine, Power Train |
| Date | Oct 31, 2020 |
| State | GA |
| Description | From oct 10 to oct 14, I parked my car at off airport parking lot for 5days. When I came back, my car didn't start. My car was towed to the closest honda dealership. I got the inspection report from the dealership stating that the reason why my car didn't start is due to bad gas. I went to the gas station, where I pumped my gas last time before I flew out of atl, to check with them. They provided me a copy of the system status report of 10/9/20 showing that there were no issues. So I went back to the dealership and they told me they have confirmed that #3 cylinder is full of water; they said they could get a fuel sample once I authorized them to work on the fuel tank removal and cleaning. Once they proceeded, they stated they focused on cleaning the spark plugs and performing an oil change which led them to find out there is internal damage to the engine. So they told me they would stop until my insurance company checks the car. They said they took multiple fuel samples and did not see water but there was water filled in the engine cylinders. They have asked me if the car was in a flood, but there was no massive rain or storm which flooded the area. They emphasized that it is not a warrantable repair as it is not a problem caused by the manufacturer, which sounded questioning. The technician told me if there is nothing wrong with the oil and fuel tank, then the only way that water can get into the engine is manually pouring lots of water through air intake, which also sounds ridiculous as I have never touched it nor there was no trace of someone trying to open my hood from inside and putting water. After I explained to them, they said they still cannot provide an answer as to why there is water, but it cannot be warrantable repair. If they do not know the clear cause of the issues, how can they strongly confirm it is not due to manufacturer issues? |
| Category | Service Brakes |
| Date | Oct 21, 2020 |
| State | NC |
| Description | Car with less than 8000 miles had complete failure of brakes going through a stop sign on a city street (25 miles an hour) and caused a crash that totaled the car. Shortly before the crash the brakes seemed harder to stop at previous stop but still worked. |
| Category | Electronic Stability Control, Steering, Unknown Or Other |
| Date | Sep 23, 2020 |
| State | TX |
| Description | A message came over the dashboard "tpms tire pressure monitoring system malfunction, see dealership". There was a text message then appeared on the music screen. I was on my way to the dealership on the highway when the car was pulling to the right lane towards traffic and I was pulling to the left and hit the jersey barrier and spin the car around. The vehicle from the rear hit me and |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Automatic Emergency Steering |
| Date | Sep 16, 2020 |
| State | IL |
| Description | Tl* the contact owns a 2020 honda accord. The contact stated that while driving at various speeds with the cruise control activated, the lane departure feature activated, forcing the vehicle back to the center in between the lanes. The contact stated that whenever an object or another vehicle was nearby, the forward collision automatic braking engaged without warning. The accelerator pedal was depressed the vehicle resume normal operation. The vehicle was taken to mcgrath honda (2020 n randall rd, elgin, il 60123) to be diagnosed and test driven however, the mechanic was unable to duplicate the failures. The vehicle was taken back 5 additional times with the same results. The manufacturer was made aware of the failure, and informed the contact to take the vehicle back to the dealer for more diagnostic testing. No further assistance was provided. The failure mileage was approximately 3,200. |
| Category | Service Brakes |
| Date | Sep 15, 2020 |
| State | FL |
| Description | I was driving on the highway going 65 mph and all of a sudden my car brakes came on while I still had my foot on the gas pedal. Luckily for me there where no cars behind. I have schedule an appointment with honda service depart first thing tomorrow morning. I just purchased my honda accord 2020 vehicle a month ago. |
| Category | Engine |
| Date | Sep 01, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2020 honda accord. The contact stated that while driving approximately 50-70 mph in the rain, the vehicle loss motive power and stalled. The vehicle was restarted. The contact noticed there was abnormal odor of fuel in the oil. The check engine warning light was illuminated. The contact called southeastern honda (3125 us-1, palm bay, fl 32905 (321) 270-8341) and was informed that the sensor may have gotten wet causing the vehicle to switch to limp mode. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 300. |
| Category | Service Brakes |
| Date | Aug 24, 2020 |
| State | CA |
| Description | I was driving on interstate 15 going 70mph on a clear sunny day and no traffic was in front of the vehicle. The car suddenly flash the brake light indicator and the vehicle began stopping instantly as if their was car in front of mine. Luckily I looked the mirror and seen a semi truck behind me hit his brakes and I had to floor the gas pedal before being rear ended bu the semi truck. This could of caused multiple fatality in my car if I did not hit the gas pedal when the car braked for no reason. The car is only 6 mo old and has 15,000k miles on it. |
| Category | Unknown Or Other |
| Date | Aug 14, 2020 |
| State | PA |
| Description | Traffic sign recognition system seems to recognize highway shoulder mileage markers as a speed limit because the small square signs have black letter on white background. [pennsylvania, upper merion township]. The car's ocr algorithm processing is flawed. Should be looking for words like speed and limit in order to reduce the error rate. Also should take into account the car's avg speeds for the past 5 minutes to filter out false sign reconition. Reports speed limit of 65mph in 35mph zone. Once reported speed limit 120mph. The high error rate can lead to driver confusion and/or misinterpretation of current speed limit. While it is a nice feature, its accuracy needs to be improved. False reading has happened over six times in the past few weeks. |
| Category | Electrical System, Service Brakes |
| Date | Aug 12, 2020 |
| State | NY |
| Description | Electrical problem causing breaks to suddenly stop. Was told chip was no good , problem continued 8 months later |
| Category | Unknown Or Other |
| Date | Jul 28, 2020 |
| State | CO |
| Description | I was stopped at a stop sign. When I started to go again my car would barely move. All the warning lights started flashing with one saying to take the car to a dealership immediately. I was not able to drive the car above 20 miles per hour. I pulled over and called the my dealership, the closest one. My car was two weeks old. The service department said the computer stopped talking to the car. They were unable to find the root cause, after having the car for 17 days. I feel unsafe in this vehicle. |
| Category | Structure:body |
| Date | Jul 23, 2020 |
| State | NJ |
| Description | It's an issue with my car moving forward and collided with a store while parked. I parked my car on a flat surface in front of a farm store, went into the store. Its a farm store in an open field. I was about 20 feet away from the car with keys in my pocket. I left the car ac running as it was a very hot day and I knew it would take me two minutes to grab some fresh cucumbers. I go there twice or three times a week. When I was in the store , I heard the store owner who is sitting by his house by the store started screaming saying your car is rolling. I looked back and saw the car drove forward and collided with the store front. My car was parked on a flat surface, it moved forward with its own. Now I am afraid to my death to drive this vehicle. I or someone else could have been dead if we were straight ahead. Please investigate this vehicle so that if there is an issue with this car, instances like this can be prevented and potentially life can be saved. |
| Category | Power Train, Unknown Or Other |
| Date | Jul 18, 2020 |
| State | OH |
| Description | The car was in motion on the highway when all of a sudden the check engine light came on and it stopped accelerating. I pulled over and could not get the car to accelerate more than a couple mph. |
| Category | Electronic Stability Control, Seat Belts, Suspension |
| Date | Jul 05, 2020 |
| State | MA |
| Description | Honda accord 2020 lx has so much rattle problems when driving on the grooved road when accelerating, especially on bad condition highspeed road around 60-70 mph. Noise happens in the dashboard, b pillar seatbelt area, roof between b and c pillar. Which distracts people when driving, so dangerous. |
| Category | Steering |
| Date | Jul 03, 2020 |
| State | CA |
| Description | Hard to drive the vehicle straight while at highway speeds. Problem persists with and without honda's lane departure on or/and off. *tr |
| Category | Unknown Or Other |
| Date | Jun 03, 2020 |
| State | CT |
| Description | This vehicle would make uncomfortable noise at a speed of roughly 55 mph. When I was traveling on highway and cruise at around 55 mph, there was a chance that I can hear a noise building up. This noise felt like engine spinning at 2000-3000 rpms but I couldn't determine what exactly it was. I am saying 'building up' because this noise would become louder and louder within the next few seconds, to a level that made me and passenger uncomfortable. Then I would either decelerate or accelerate a bit and the noise just went away abruptly. It didn't happen every time when I was at 55 mph, but in my recent 500 miles I have encountered 4 cases, which made me finally confirm that the noise was made bus the vehicle, not the road or other vehicles. I remember in every case of issue, I was pressing the gas pedal lightly to maintain the speed. *tr |
| Category | Unknown Or Other |
| Date | May 12, 2020 |
| State | NY |
| Description | Upon hvac system working and vehicle is in motion, vehicle will emit a loud rattling noise which seems to be coming from the dashboard or hvac system components. *tr |
| Category | Seat Belts, Service Brakes, Vehicle Speed Control |
| Date | May 02, 2020 |
| State | CA |
| Description | Breaks sensors caution pops on screen for no reason (it's worried for me) 1.- break system problem and 2.- anti-lock system problem. Seat belt from the top adjustment that plastic are annoyed noise as same noise from the center windshield and heater center noise. Who I can be safety if that noise comes from the seat belt? The tachometer is not visible when selecting any option on the information screen. This problems needs to fix and improve. |
| Category | Seat Belts |
| Date | Apr 26, 2020 |
| State | CA |
| Description | The driver's seatbelt assembly generates an intermittent rattling noise, especially when going over road imperfections/bumps. This makes me question whether the seatbelt is going to work in case of an accident. The problem was noticed after two hours of purchase. |
| Category | Service Brakes |
| Date | Apr 17, 2020 |
| State | NY |
| Description | I just filed this complaint and checked the box that I did not want my information shared with the manufacturer prior to an investigation. I would like this information to be shared with the manufacturer prior to an investigation. I was driving on the highway on a sunny day with no other cars around me, and nothing in front of me. I was driving approximately 55mph, and all of a sudden the collision mitigation braking system engaged and almost brought the car to a full stop. The braking system engaged for approximately 4 seconds, my foot remained on the gas because I was startled and could not understand what was happening, and had no time to react. The automatic braking system then released, and the car kept driving. *tr |
| Category | Service Brakes |
| Date | Apr 17, 2020 |
| State | NY |
| Description | I was driving on the highway on a sunny day with no other cars around me, and nothing in front of me. I was driving approximately 55mph, and all of a sudden the collision mitigation braking system engaged and almost brought the car to a full stop. The braking system engaged for approximately 4 seconds, my foot remained on the gas because I was startled and could not understand what was happening, and had no time to react. The automatic braking system then released, and the car kept driving. *tr |
| Category | Air Bags |
| Date | Feb 11, 2020 |
| State | NY |
| Description | I have contacted honda america about this (case10206483). The front passenger airbags are often not activated when the car is in motion with an adult significantly weighing more than 65 lbs. Sitting on that seat, while all conditions specified in the owner's guide are met. As an example of the problem, multiple times when my 82 lb. Wife has sat on the front passenger seat the passenger airbag off indicator would at first go out, as it should. But after we drive for a little while, it goes on and stays on for the rest of the trip, indicating that the passenger airbags are off, thus putting her at risk. My honda dealer has verified related problems by taking my wife for drives in my car. He got the same problems in another 2020 accord lx cvt. He has also had his personnel sit in the front passenger seat and got the same problems. He has given up. The dealer tested all relevant parts. They worked perfectly. But then he tested the weight-sensor with my wife on the seat. The reading was 50 lbs. For an 82 lb. Woman. Note that I weigh 132 lbs. And have no such problems. I wonder how many adults are driving around while sitting in the front passenger seat not realizing that they are at risk because the airbags are off. This might also apply to other makes and models. I suggested that serious consideration be given to lowering the weight-sensor reading that commands the passenger airbags to be turned on, so that the airbags are active for passengers weighing significantly more than 65 lbs., like my wife. |
| Category | Engine |
| Date | Jan 20, 2020 |
| State | CA |
| Description | Ac is not working at second after I pick up the car. It only 50 miles. Turn the temperature to 'lo', the fan blows warm air. |
| Category | Power Train |
| Date | Jan 15, 2020 |
| State | FL |
| Description | We recently purchased a 2020 honda accord ex. We have driven it about 3200 miles in the 3 months we owned it. During that time it has shifted from drive to neutral 3 times when my wife, while driving forward at normal speeds, lightly brushed the shifter while adjusting a control on the dash or on the steering wheel. The third time she attempted to quickly shift back to drive and because the lock is on the front side of the shift knob it was depressed and she went past drive into super (low gear); the lower gear slowed the car very abruptly (and, of course did so without activating the brake lights) and she was nearly rear ended. This is a very dangerous situation and we are considering selling the vehicle. |
| Category | Service Brakes |
| Date | Jan 14, 2020 |
| State | MD |
| Description | Approximately right after I purchased the car, I began having trouble with the brake. The brake system is harder than normal; when I apply pressure to the brake pedal, it feels like it has several layers until I push it to the end. It feels like it doesn't respond right away. Also, the brake is giving me a strong respond, so I feel the car is shaking significantly when I do an immediate stop. Also, when I apply pressure to the brake, the motion of the car rush forward and slide down before it responds correctly. |
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Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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