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The Honda HR-V is an on-off model. It debuted in 1999 and was around until 2006. Then, in 2013, Honda reinvented it, introducing it to the U.S. market in 2016. The automaker identifies “a new generation of customers to Honda,” highlighting its “strong sense of adventure” in the 2023 model. For owners whose doors won’t open, who can’t see oncoming traffic because of the brightness of low beams, or who experience jerky steering, there are adventures they didn’t anticipate. Windows and windshield shattering certainly can’t be called an adventure by anyone’s standards.
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NHTSA Complaints for the 2023 Honda HR-V
| Complaint Category | Number of Complaints |
|---|---|
| Visibility/wiper | |
| Unknown Or Other | |
| Electrical System | |
| Steering | |
| Exterior Lighting | |
| Forward Collision Avoidance: Warnings | |
| Lane Departure: Warning | |
| Structure:body | |
| Visibility:windshield |
Most Common Problems with the 2023 Honda HR-V
The problems reported to the National Highway Traffic Administration (NHTSA) about the 2023 Honda HR-V are varied. Some people might call them minor or simply irritating. But for those who have bought into the 2023 HR-V, there are big irritations and some safety issues.
There aren’t a lot of complaints about this HR-V model, but anyone anticipating buying one should be aware of what they are. In essence, there are visibility/wiper issues from owners who report windshields popping and back windows shattering, as well as exterior lighting, electrical system, and steering problems.
Electrical System Problems
The very first complaint to the NHTSA was lodged in January 2023 by an owner in Vermont. It might seem like a minor complaint because the owner started by saying that “the car would randomly turn on and off when the vehicle is on and it will do this the whole time.” But then the “door wouldn’t unlock on the driver’s side. I had to get someone to open my door. The door was unlocked but physically wouldn’t open.” That’s a bit of a challenge for any driver hoping to get on the road!
Exterior lighting issues are also an electrical system problem. An owner from Michigan describes how when driving at dusk or after dark “I am being flashed by oncoming drivers as if I have my high beams on. Every time this happens I am using low beams.” He continues to say that he is “not usually prepared for their brights and it is difficult on my eyes. I have only had the car since November, but it has happened every time I drive at night. I am sure it is annoying for the oncoming traffic as well if they think I have my brights on.” And clearly, they do!
Shattering Windows and Windshields
So many vehicles have problems with windows and windshields that shatter. But that doesn’t mean you should accept the probability. Many owners don’t know what to do and simply state the facts. For example, owners who have listed their problems with the NHTSA say things like, “My back window shattered while parked without any impact.” Or, my “back window shattered with no impact. Was told it is a flaw in the rear defrost.”
An owner from Ohio wanted answers. “My rear windshield popped/shattered as I was driving on a rural highway at roughly 60 mph. I did not go under an overpass and there were no other cars nearby. The window simply exploded seemingly spontaneously. I believe I had the rear window defroster going at the time or shortly before as it was a cold day. It has not been inspected by Honda. There were no warning lamps or messages and there were no apparent issues with the rear window before it broke.”
We don’t know if he got any kind of explanation or resolution.
Steering Problems
An owner from Texas had a problem with the vehicle’s steering. No problem, says the dealer. They acknowledged the problem but said they didn’t have the part to fix it. Just keep driving!
Basically, the complaint states that the rack and pinion were failing. As a result, the steering was “hard and jerky.”
So, what did Honda say? “I took it into Honda and they told me it was the rack and pinion and the part wouldn’t be in until May 2023. They continued to have me drive it and told me it was safe to drive.”
What to do if your 2023 Honda HR-V is a Lemon?
It doesn’t matter how severe your 2023 Honda HR-V problems are, if they impact your use and the value of the vehicle and keep recurring, you might find that you’ve bought a lemon.
Lemberg Law has been helping vehicle owners who have found themselves with lemons for many years, and we have negotiated many settlements on their behalf. If you’d like us to assess your case, free of charge, contact us by calling our Helpline or filling out a contact form. The law says that Honda must pay the legal fees for lemon law cases, so it’s not going to cost you anything.
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About the Author:
Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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