2020 Jeep Gladiator Problems and Top Complaints – Is Your Car A Lemon?

Steering, electrical, brake, transmission and engine issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

Enthusiasts anxiously awaited the arrival of the 2020 Jeep Gladiator. After all, this first Jeep truck was supposed to be a pioneer in the industry. Even the automaker claims it is “Erasing Boundaries.” Still, it didn’t take long for those same enthusiasts to turn on the brand. Once this truck started exhibiting signs of having malfunctioning steering, a faulty powertrain and defective engine design, it became evident that the company was erasing the wrong boundaries.

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NHTSA Complaints for the 2020 Jeep Gladiator

Complaint CategoryNumber of Complaints
Steering
137
Engine
23
Suspension
21
Power Train
20
Electrical System
18
Visibility/wiper
14
Unknown Or Other
13
Service Brakes
9
Structure:body
6
Fuel/propulsion System
5

Problems with the Steering

No one drives a Jeep and expects to have the same steering as a car. In fact, the automaker is known for its unique ride qualities, so it’s safe to assume that the Gladiator might have the same feel. Yet, owners found the 2020 Jeep Gladiator extremely difficult to steer, more so than the previous Jeep models.

One NHTSA complaint states, “The Jeep wanders at highway speeds without moving the steering wheel. I have to constantly make corrections just to stay in my lane and out of other lanes of traffic. Seems super squirrely when there are higher winds. Also, there seems to be a lot of play in the steering wheel meaning that I can turn the wheel an inch/inch and a half and the truck will not respond while driving at say 45 mph. Not a very fun driving experience especially on longer trips. Wife refuses to drive it. I’ve heard of other people having the same problems and complaining to dealerships, but dealerships say, ‘It’s a Jeep and it’s supposed to drive this way.’ Very unsafe and it’ll be a shame when people start dying from this issue because FCA didn’t want to fix this.”

Because this model is relatively new, there isn’t a lot of service bulletins issued yet. At this time, the company has little to say about the steering issues. Still, other Jeep models have suffered greatly from steering and control issues. The coined term has been known as the Jeep death wobble. It will be interesting to see if the Gladiator has any complaints that relate to the same problem as time goes on. The company needed to issue a recall because of the death wobble and we might likely see recalls for the steering issues of the Gladiator as well. Unless, the company is looking to counteract the overactive steering of other models, but having this truck drive like a brick, which is just as dangerous. It seems they might be overcompensating for their previous disasters.

Here are some actual complaints logged with the NHTSA about the 2020 Jeep Gladiator Steering Problems

MY 2020 JEEP GLADIATOR REQUIRES CONSTANT MICRO CORRECTIONS FROM 35 MPH AND ABOVE, EVEN MORE NOTICEABLE AT HIGHWAY SPEEDS OF 50+. APROX 1 INCH OR MORE DEAD SPOT IN STEERING BEFORE I GET A REACTION TO THE WHEELS. I SCHEDULED A SERVICE APPOINTMENT FOR 12/9 AND FROM WHAT I HAVE BEEN TOLD MY DEALER IS THAT JEEP HAS NO FIX FOR THIS PROBLEM , THEY HAVE FILED A CASE WITH FCA. I PERSONALLY WANTED IT DOCUMENTED WITH THE NHTSA, TO FORCE FCA TO FIX THIS PROBLEM, BEFORE SOME ONE IS SERIOUSLY INJURED OR KILLED . VEHICLE CURRENTLY ONLY HAS 1500 MILES. UNACCEPTABLE FOR A $45K+ VEHICLE

STEERING IS LOOSE. NEEDS TO BE CORRECTED EVERY 2-3 SECONDS AT HIGHWAY SPEEDS. WINDY CONDITIONS MUCH WORSE. NOT SAFE TO DRIVE. NOT FUN TO DRIVE. CONTINUALLY WANDERS. VEHICLE TWO WEEKS OLD. FACTORY STOCK.

LOOSE STEERING, THERE IS A DEAD SPOT IN THE STEERING WHERE YOU HAVE TO CONTINUALLY SELF CORRECT TO STAY IN A STRAIGHT LINE.

MY GLADIATOR NEEDS CONSTANT STEERING CORRECTION TO GO STRAIGHT. STEERING IS LOOSE AND THE GLADIATOR IS CONSTANTLY WANDERING RIGHT TO LEFT.

STEERING DRIFTS, REQUIRING CONSTANT CORRECTIONS. THE VEHICLE DRIFTS RIGHT AND LEFT AT ROAD SPEEDS (HIGHWAY AND CITY ROADS) I HAVE ALREADY HAD ONE ?NEAR MISS?. THIS IS A PUBLIC DANGER.

Problems with the Transmission

Looking at the powertrain on the 2020 Jeep Gladiator, we see just as many issues, if not more.

Just look at the incident that occurred, which is documented on the NHTSA website. It states, “Driving on Interstate 70 with approximate speed of 65 mph. Caught on fire. Flames and lots of smoke coming from under Jeep. Smoke entered cab. What I think is transmission fluid left train on Interstate. I have photo.”

Here it is apparent that a transmission problem led to a leak and a fire. This is a scary situation, but not the only powertrain problem plaguing the Gladiator. In fact, besides being a new model, this truck already has a powertrain-related recall. NHTSA Campaign Number 19V636000 illustrates how the rear driveshaft might not have been assembled correctly and doesn’t contain grease in the monoblock joint. If this escalates and leads to problems, owners might not be able to move the vehicle. Jeep has to replace the driveshafts in their new vehicles simply because they forgot to include grease. How does a company fail to put grease in such a valuable component? Maybe the automaker was too focused on all of the recent lawsuits around other models that it failed to pay attention to the construction of this truck. That means there are probably issues leading to further lawsuits with the Gladiator. It’s only a matter of time before it becomes evident that other vital parts or systems are flawed.

Here are some actual complaints logged with the NHTSA about the 2020 Jeep Gladiator Transmission Problems

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHEN THE CONTACT ATTEMPTED TO ENGAGE THE SELECT SPEED CONTROL, THE VEHICLE MADE A METAL TO METAL GRINDING NOISE COMING FROM THE FRONT DRIVER’S SIDE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

Problems with the Engine

The motor is arguably the most important part of any vehicle. It must have enough power and be durable enough to last. Yet, the Gladiator is already revealing engine troubles.

Just read this enlightening complaint on the NHTSA website. “While driving for about an hour, doesn’t matter what speed it is, all of the sudden there is hot air coming in from the front feet space by the pedals, you can feel it in passenger side also. (AC is on and blowing cold air and the recirculate button is on) upper vent blows cold air while this happens. I had taken it to dealership to take a look at it but the computer doesn’t show anything so it has not been fixed. In all the years I have owned other vehicles I had never experienced anything like this so this is not normal and very uncomfortable when you are wearing open toe shoes. I asked dealership to drive is so they can experience so they will take a look at it again when the other recall part comes in.”

In this instance, it appears Jeep was right when they labeled the Gladiator as Erasing Boundaries. Instead of creating an effective barrier between the engine heat and the interior cabin, the company decided to erase some of that boundary. Meanwhile, drivers are left with scalding hot feet. In other engine news, Service Bulletin #04-001-19 tells technicians to double-check the oil fill level after performing an oil change. These are the same technicians working on the Jeep vehicles. Let that sink in for a minute to help you understand the caliber of people working at Jeep dealerships.

Here are some actual complaints logged with the NHTSA about the 2020 Jeep Gladiator Engine Problems

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHILE DRIVING APPROXIMATELY 65 MPH, THE FLOOR PANEL ON THE FRONT DRIVER’S SIDE BECAME SO HOT THAT IT BURNED THE BOTTOM OF THE DRIVER’S FOOT. THE CARPET ON THE FLOOR PANEL WAS REMOVED AND THERE WAS A WARNING NOT TO REMOVE THE CARPET BECAUSE THE EXHAUST SYSTEM RUNS UNDER THAT SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE WARNING LABEL WAS NOT VISIBLE UNLESS THE CARPET WAS REMOVED. THE VEHICLE WAS TAKEN TO LITHIA JEEP DODGE WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING ACCORDING TO STANDARDS. THE MANUFACTURER WAS CONTACTED VIA EMAIL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

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Complaint Data

CategorySteering, Suspension, Unknown Or Other
DateJan 23, 2023
StateAZ
Description
When driving the speed limit on the highway (70mph) we experienced some rough road. The steering wheel and the whole vehicle began to shake. This has happened several times and the shaking stopped when we slowed down significantly. Thankfully there were no cars in our immediate vicinity or this could have caused and accident. We are reporting this to the dealership today. A search on social media reported many other people having this same problem.
CategorySteering
DateJan 20, 2023
StateVA
Description
At highway speeds when hitting a slight bump (I. E. Expansion joint on a bridge or road way) the vehicle shakes violently. This can easily make the driver lose control of the vehicle. The dealership reproduced and confirmed the issue and a jeep star ticket was opened.
CategoryElectrical System, Engine, Fuel/propulsion System
DateJan 12, 2023
StateNY
Description
While driving on a main road, in a rural area, the "electronic stability control maintenance" alert was enabled. It was a cold january morning and approximately 35 degrees at 9am. My tire pressure alerts were also activated and I presumed that the stability control alert was due to a potential flat tire, not just a cold morning pressure imbalance, which happens frequently when there are drastic swings in temperature. Less than a minute later, the "electronic throttle control maintenance required" alert flashed and I lost the ability to accelerate. I was in an area that was going uphill and no shoulder. Due to my momentum, I was able to get halfway up the hill and pull over into a residential driveway. I shut the car off, waited a minute and turned it back on. I attempted to pull back onto the road and noticed that a) I could still not accelerate and b) there was a large oil truck barreling up the hill and I would be a potential hazard and accident if I pulled in front of it. I then began to notice that smoke was billowing from under the hood. I turned back into the residential driveway and immediately shut off the vehicle and called for roadside assistance. The vehicle was taken by flatbed to the nearest dealership to be diagnosed. They ended up determining that there was moisture in the oil and claimed that it was common in this model year. They flushed the systems and gave me an oil change, which was was due for anyhow. The dealership kept the vehicle overnight and said they wanted to assess how it would perform in cold temperatures before returning my vehicle. I am very concerned that this is happening so soon. It is the first new vehicle I have ever purchased for myself and I do not take it off-road and live 10 miles from work, travelling on rural roads and recreational highway travel three-four times a year.
CategoryElectrical System, Engine
DateJan 10, 2023
StateMN
Description
The ess/auto start/stop system is unavailable rendering the remote start for cold weather unavailable. This issue also effects the reliability of the battery and electrical supply as a whole potentially leading to unexpected engine stoppages and stranding due to a no start scenario. The issue is widespread and well documented among 2018-current jeep rangler models as well as 2020-current jeep gladiator models. Causes are reported by dealers ranging from premature failure of the start/stop auxiliary battery to tpm/distribution box failures. My vehicle has experienced this issue twice with the first occurrence shortly after purchase. With many of the effected vehicles reaching the end of their warranty period, the number of vehicles circulating on highways will increase creating a safety hazard. Further, the failure of this system may create an epa compliance issue as the ess/auto start/stop system is required equipment to meet epa fuel economy standards for the fleet.
CategoryUnknown Or Other
DateDec 14, 2022
StateOK
Description
On 12/2/22 while driving at 70 mph, I suddenly lost power steering. Every system warning light came on and windshield wipers began running when this happened. I managed to get it to the side of the road, but it has zero gauges, no acceleration, cannot shift, and cannot be shut off. After 30 minutes, the warnings began to clear themselves and I was able to safely drive it to a dealer. The battery was assumed to be the issue and it was replaced. Picked the vehicle back up on 12/7/22 and the exact same scenario occurred on 12/13/22; highway speeds, complete loss of power steering, multiple system warnings, wind shield wipers began running. Once again, couldn't shift it and couldn't shut it off. I timed the process the second time. At exactly 30 minutes, it began resetting itself and I was able to drive it home before delivering it to the dealership this morning.
CategoryElectrical System, Engine, Exterior Lighting
DateDec 06, 2022
StateFL
Description
I recently purchased this vehicle used, while driving the lights go off and the vehicle shuts off while moving. Not displaying any warning indicators at the time. Luckily vehicle is a manual, so I have been able to coast to a stop safely. Situation could be very dangerous. Once off the vehicle will go dead and won't restart. After a few moments vehicle will restart until the problem occurs again without warning. Jeep/chrysler has obvious issues with this vehicle and has not done any recalls. Even though they have documented occurrences with similar vehicles.
CategorySteering
DateDec 05, 2022
StateNY
Description
While driving there is a lot of steering play, which makes it hard to control at time. The steering wheel shakes while driving over 45.
CategorySuspension
DateDec 02, 2022
StateNY
Description
Death wobble. Excessive wobbling while traveling on the highway. Usually occurs after traveling over variations in the roadway surface. Happened one before when vehicle had approximately 30,000 miles. Dealer replaced the stabilizer. Started again at approximately 60,000 miles. Wobble can get so bad I feel like I'm going to get thrown out of the vehicle.
CategoryService Brakes, Air:disc:caliper
DateNov 22, 2022
StateTX
Description
The contact owns a 2020 jeep gladiator. The contact stated while driving 30 mph, he heard a scraping sound inside the vehicle. The contact then stated that while he pulled into a service station, the brake pad and caliper bracket assembly detached and got caught in the rear passenger's side wheel, causing the tire to be punctured. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 33,000.
CategorySteering, Suspension, Wheels
DateNov 19, 2022
StateTX
Description
My wife and I were driving on a freeway each time this happened. After driving over a bump in the road, the front end vibrated violently to the point we had to slow down drastically and pull over. It controlled okay after slowing down to a very slow speed. This has happened approximately 5 times. We are scared to drive this vehicle. It causes the steering wheel to vibrate. We called the dealership today (sat.) noone called back but we will call them mon. This vehicle is too dangerous to drive. It has between 27 and 28 thousand miles. It has never been off road. We bought it new off the lot and will pursue this with the dealer. We wanted to report it before someone is in an accident. It is available for inspection.
CategoryElectrical System, Engine
DateOct 17, 2022
StateCA
Description
Jeep turns off/power off/ dies when driving any speed. I was driving in freeway 60+mph and it just died. I took to dealer on january 2022 and took 2 weeks to figure out a electrical  wiring  hardness was bad. It was good until now october 2022. It died again like the first time. Only way to power it up is getting a battery jump. This is same issue as the first time. It was not cheap and I seen online that alot of other gladiators are having same issue. Im about to take it again to dealer this week
CategoryEngine
DateOct 04, 2022
StateMI
Description
Inside the engine the rocker arm is making a ticking noise all the time and is rubbing against the shaft. My safety is at risk because the engine could fail at any moment while driving. This is an ongoing problem with these engines; 3. 6 liter pentastar engines. There were no warning lamps prior to this failure.
CategoryExterior Lighting, Service Brakes
DateSep 27, 2022
StateNC
Description
Center rear brake light failed. Detected 18 months after purchase.
CategorySuspension
DateSep 27, 2022
StateTX
Description
The contact owns a 2020 jeep gladiator. The contact stated while driving 65 mph over a bump in the roadway, the vehicle experienced a death wobble. The contact stated no warning light was illuminated. The contact was able to drive on the side of the road at 10 mph until he regained control of the vehicle. The contact stated he had experienced the failure six times. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 47,550.
CategoryEngine
DateSep 26, 2022
StateLA
Description
Error codes p0300, 301,305, 420. Driving on the interstate I got the cel light. One point during driving when the 420 code came in vehicle went into limp mode and speed was greatly reduced in 70 mph traffic. Luckily I was able to get to the side of the road so no accident happened. Researched the issue and changed ignition coil packs and plugs. Upon restarting vehicle got the p0300 coda again. More research done and found the bulletin from fca for the repair. Took to dealership and they refreshed. Picked up from dealership and threw the code instantly. Took to another dealership and now they are saying it is because of aftermarket coil packs and plugs. This is a big issue with jeep and they are not trying to fix anything.
CategoryPower Train
DateSep 14, 2022
StateCO
Description
I replaced the gears to 513 at 5000 miles the locker went out at 17000 miles.. The locker is internal to the axle went to jeep to try to get it covered under warranty and they have refused stating that changing the gears voids the warranty on anything in the axle this should not be valid as the locker was never touched.. There are 1000's of locker issues going on with the axle
CategoryElectrical System, Engine, Steering
DateSep 08, 2022
StateTX
Description
I have been having problems with my steering 17 thousand miles after I bought this 56k dollar jeep. Sometimes the steering wheel locks to the left or to the right when pulling out of parking lots. Than it also pulls to the left in the high way. My motor mounts also are not good any more because they make noise and my motor rocks back and forth. The shock absorbers all 4 also need replacement. This jeep is steering and handling is very unstable and I don't feel safe driving it. My starter needs replacement for the 3rd time. My gas consumption is 10 miles to the gallon!!!! My day running lights don't turn on and this issue with lights and electrical problems been with this jeep since 7k miles after I bought! If you leave this jeep on you can take the keys with you it some one can just drive off no keys necessary. My speakers are sounding scratchy for a long time and no repairs to this yet. 35k miles driven, my jeep has been at the dealership for several times getting all kinds of repairs.
CategoryPower Train, Service Brakes, Vehicle Speed Control
DateAug 06, 2022
StateTX
Description
My truck malfunctioned at an automatic car wash. It has approximately 54k miles. I had no warning lights or system alerts on vehicle or uconnect app. I stopped in the parking lot & put the gladiator in park, I left the ignition on. I got off truck & got a towel to clean interior. There are several spaces to vacuum. I put the vehicle in drive to move forward & out of the way of a patron that was going to reverse out. In drive, I pushed the gas pedal in a slight & normal way. The truck reversed in drive position. It accelerated to an unknown speed, it felt constant. I pushed break with foot I pushed d with. Right foot. The breaks didn't work. I tried breaking several times during incident, it was approximately 10 seconds. I didn't have time to use e- break. I don't believe back up camera was displayed. I concentrated on physically looking at surroundings & steering. I avoided hitting 1 car, a suv & a brick wall. The truck made contact with around 4 trees & a sign. The damage was mainly to l side. There's damage to r side & r back tire had a bulge on it. I went over a concrete, grassy area & felt the impacts of front & back ends going over it & landing. I went over another concrete curve & hit a tree at an angle around the middle of front l cab. The impact caused the car to bounce forward. It didn't move. I put the truck in park from d position. I pushed off button. I couldn't get out of truck of driver side door it's damaged. 1 witness & lady from suv stopped to check on me. I called police to crash site. He noted witness & lack of break marks. Roadside service wait was long, officer called one. I made a report to uconnect that evening. They gave me a case # told me they'd move vehicle to a dealer, inspect, analyze & call me. I've called, recorded calls & told case was elevated to higher level & no info can be given to me. They refused to tell me where car was, if inspected, warranty info, or what malfunctioned. My ribs, clavicles, r shoulder hurt for a month.
CategoryEngine, Fuel/propulsion System, Visibility/wiper
DateJul 20, 2022
StateTN
Description
I have had this vehicle in the shop more times than it has been on the road. It originally started with the auto start stop sensor. They told me to turn that off. They did an update. And it kept happening over and over again where it would cut itself off and I couldn't get it restarted. The fix worked for maybe a month and it started all over again. Now the engine light is on I can be doing 30 miles an hour down the middle of town and it dies even with the auto start stop turned off. The steering is so loose that you have to fight it all the time to keep it in the road. The engine light is on and stays on. And it sounds like a scraping when the vehicle is in motion but the tires have clearance and no issues with their clearance. Checked under the vehicle nothing is under the vehicle. This vehicle has never been off road. I believe it qualifies as a lemon.
CategoryVisibility/wiper
DateJul 20, 2022
StateNH
Description
The sun visor bracket failed on both the passage and drivers' side of the vehicle. On the driver's side when the bracket fails it impends the driver's vison as gravity defaults the position in a down angle.
CategoryElectrical System, Engine, Steering
DateJul 19, 2022
StateTX
Description
I need help with the service shifter message , the truck get un drivable after this message blinks three times , is so annoying bc you loose power steering control and the truck don't go up to 3000 rpm , please fix these issues
CategoryVisibility/wiper
DateJul 12, 2022
StateCO
Description
The driver (and passenger) sun visors have a defect that causes the sunvisor to fall into the field of driver view while driving. I almost hit a pedestrian because I couldn't see while trying to frantically get the visor into a safe location. Jeep won't issue a recall and it is deadly serious. I almost killed a human today because of this defect.
CategoryVisibility/wiper
DateJul 08, 2022
StateNY
Description
There is a well documented design defect with both the driver and passenger sun visor. They are known to just fall in front of the driver's view creating a driving hazard. This happened to my wife and her visibility was immediately obstructed while driving. A recall needs to be created to minimize risk on our roads.
CategoryUnknown Or Other
DateJun 21, 2022
StateVA
Description
The driver side sun visor collapsed while I was driving over 60 mph on the freeway on a vehicle under 3k mileage. It appears this issue is common for many jeep owners. Aside from the reactionary swerve to a random object falling & obscuring your view while driving on the freeway, I managed to regain control, pull over and wedge it back temporarily. Apparently it's not an easy fix and glue does not work.
CategoryService Brakes
DateJun 03, 2022
StateWA
Description
A braking sensor failed on the gladiator causing the abs, 4wd, and cruise warning lights to become illuminated. The brakes then did not work properly causing an accident. The edr report shows the abs system was turned off as a result of the sensor. The attached documentation shows an expert reviewed the information and came to the conclusion the failed sensor caused the abs to be off which in turn caused the brakes to lock. The brakes locking caused a skid which caused the accident. Also to note the general manager of bellevue autonation let me know the sensor has since been changed out along with the brake cables on 06/05/2021 for all jeep gladiators. Jeep has known this is a problem and has not done a recall.
CategoryElectrical System, Power Train
DateMay 22, 2022
StateCA
Description
Electrical system malfunction. Gladiator is burned down completely. Copart now has it under my insurance companies instruction. Large electrical fire. I took my vehicle into the dealer because the start stop feature stopped working. I received a call at the end of the day and was notified that both my batteries where bad. They replaced both under warranty and kept it over night for testing. Received a call the fallowing late morning informing my that my vehicle was repaired and was ready to be picked up. On my way home I was stopped at a light and noticed smoke coming out around the hood. I immediately pulled over and opened the hood. The electrical wire on the passenger side below the fuse panel were burning. I tried to put it out with a towel but was burned. I called 911 but by the time the fire department came it was too late. My gladiator was completely burned down. This incident happened in front of a school as they where letting out. A police officer was there directing student to walk around the dangerous incident. The incident was inspected by the fire department and was confirmed in a report that it started in the engine compartment. No warning lamp or messages.
CategorySteering, Suspension
DateMar 31, 2022
StateVA
Description
At 70 mph after hitting expansion joint, the steering wheel and front end will violently shake until speed is below 50 mph. Dealership acknowledged this a known problem with jeeps-aka the death wobble. They think it is the tires but cannot replace them with fiat-chrysler approval. This is an absolutely unsafe scary to operate vehicle.
CategorySteering
DateMar 24, 2022
StateFL
Description
The contact owned a 2020 jeep gladiator. The contact stated while driving approximately 65 mph, the vehicle began to shake violently. The contact stated that the steering and brakes still functioned as needed and was able to safely exit the highway. The contact stated no warning light was illuminated. The contact had taken the vehicle to a dealer, where it was diagnosed with a severe oscillation event and advised that the tie bar and steering gear needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 21,633.
CategoryAir Bags, Electrical System, Engine
DateMar 16, 2022
StatePA
Description
Ever since I got this vehicle it's been a roller coaster. As I'm driving the vehicle home from the dealership the vehicle displays on the screen that it's going to shut off. I pulled over immediately on the side of the road and the vehicle turned off while in drive at 0 mph! I put my emergency signals on and waited 15-30 minutes before the car would let me turn it back on! I drove home and as soon as I'm pulling into the driveway the car literally shuts off in reverse with no signs foreshadowing this! It was so embarrassing. What a birthday surprise. I had to call triple a to come tow it back to dealership. They had to change battery. Which is about 1 hour away at least depending on traffic. Picked up the vehicle sometime that week. The beginning of the next week as I'm driving to work the vehicle displays on the dash that the engine is overheating! I notice the vehicle starting to smoke so I pulled over immediately. I missed work that day. I had to call another tow to the dealership. The manager said that the truck would be in the shop for a month at least because they have to order a new engine! They gave me a terrible rental. I got the truck back around a month later. Months go by random creaking occurs periodically. I go to the dealership and they say I need new ball joints. Item is on back order so they'll let me know when it arrives. Months go by start/stop system doesn't work anymore. I go to the dealership and they keep it for a few days and don't end up fixing the problem but schedule an appointment for next month. Appointment comes and they fixed start/stop system supposedly but every now and then it stops working. Months go by airbag signal turn on. I go to the dealer and they said they fixed something but needed to order a part. I am waiting on their call for that part now as well. This has truly been a crazy experience. I would never recommend anyone to go to a fred beans dealership like I made the mistake of doing. 70k for such a failure.
CategorySteering
DateMar 02, 2022
StateGA
Description
This vehicle wanders and pulls you all over the road if your going over 30 miles an hour. Steering is very hard to control and feels like you can can over correct if not careful.
CategorySteering
DateFeb 23, 2022
StateFL
Description
The vehicle wants to wander from side to side when you go over 30mph. You arfe constantly having to correct for it.
CategorySteering, Suspension
DateFeb 17, 2022
StateGA
Description
My wife and I took delivery of a brand new 2020 jeep gladiator sport on 4/28/2021. The vehicle is completely stock and has only been serviced by the dealership we purchased it from. In october 2021, we drove over a defect in the highway at approximately 70 miles per hour. The entire vehicle started shaking. It felt like the shaking was coming from the front suspension and steering. We pulled off the highway to the shoulder. As we slowed to about 50 miles per hour, the shaking stopped. There were no warning lights or indicators before, during or after this event. The incident was very frightening and could have led to losing control of the jeep on a very busy 4 lane highway. We took the vehicle to the selling dealership to have it looked at. The service manager could not duplicate it but a steering damper replacement was ordered. We were able to duplicate the shaking in the same location on 10/21/2021 at 55 miles per hour and again 10/22/2021 in the same location, at 58 miles per hour. It happened several subsequent times. The steering damper was replaced on 12/13/2021. There were 12,887 miles on the jeep then. The "death wobble" still occurred. A new steering gear was ordered by the dealership. The steering gear was replaced 2/14/2022. Mileage now 15,502 miles. As I was driving home from the dealership on 2/14/22, I ran over a transition strip onto the entry ramp to a 4 lane highway. I was going 70 miles per hour. The shaking started and was shaking so hard, my face skin was vibrating as were the numbers on all the gauges. If I were not kind of expecting this, I could have easily lost control. And as I was in a curve, I would have crashed in the very busy highway. The shaking did not stop until I was below 50 miles per hour on the exit ramp. The dealer has not been able to reproduce this. And to this point, the manufacture has not inspected the vehicle. Which they are able to do at anytime.
CategorySteering, Suspension
DateFeb 05, 2022
StateTX
Description
Driving at 68mph a a very drastic wobble in the steering occured. Have an appointment with jeep dealership. Truck has thirty eight thousand miles with no warning of any kind . Sudden and abundant violent shaking .
CategoryExterior Lighting
DateJan 31, 2022
StateMA
Description
Ever since my jeep gladiator had recall 21v-028 performed my reverse lights and reverse camera do not work. Harr dodge of worcester ma did the recall. I now can not get a ma state inspection sticker because these lights do not work. I took the jeep to another dealer to repair but they refused. No problems with the vehicle before the recall was done.
CategorySteering
DateJan 20, 2022
StateCO
Description
Driving at speeds between 55-75 mph, when the gladiator hits a bump in the road (most commonly a straight bridge gap) the entire front end shakes uncontrollably. When speeding up the shake gets worse. The only remedy is to drop the speed 7-10 mph to stop the shaking. The jeep has been taking in and the steering dampener was replaced, the problem started again about 1 year later. It seems to be worse when the temperature is below 40 degrees.
CategoryElectrical System, Engine, Power Train
DateJan 17, 2022
StateFL
Description
I am getting a "service shifter" error and then my power steering goes out and the vehicle goes into "limp mode" this has happened at 70mph on the highway causing me to almost lose control of the vehicle around turns and slow down to an unsafe speed. I have taken it to multiple dealers that could not duplicate the issue but could see codes in the system. The vehicle is once again in the shop now and they are trying to blame everything but the jeep itself. I know a few other gladiator owners this has happened to.
CategoryElectrical System, Steering, Suspension
DateJan 05, 2022
StateNV
Description
First, my secondary battery died 1. 5 yrs into ownership and completely disabled my vehicle at a stop light, which left me nearly getting slammed into multiple times from the rear at an extremely busy intersection. There was no warning that the battery was failing — no “idiot light” — and a fire truck had to assist in getting me to safety. I was stranded for 3. 5 hrs awaiting a tow to the dealership, who kept it for a week before it was replaced. Secondly, I have had no less than 5 terrifying “death wobble” incidents to date with the truck when traveling on the freeway at high speeds of 65 - 75 mph. My truck is stock from the factory with no modifications to suspension, tires, or anything, so this should not be happening. I stopped by a local dealership and was told that I would need the fox steering dampener to fix this but no one seems to be able to asses my truck to rectify and replace it without forcing me to leave it for days or even a week or more, which I cannot do since I'm in outside sales and this is my work truck. As per your website, I have discovered an existing recall on this same issue for the 2018 - 2019 jeep wrangler. Apparently, jeep has carried forward this issue to their new gladiators. This is an very dangerous defect. This appears to have generated 91 reports as per this article: https://pickuptrucktalk. Com/2020/08/jeep-addresses-gladiator-wrangler-steering-issue/ it is also addressed in this article: https://www. Motorbiscuit. Com/the-2020-jeep-gladiator-has-a-major-steering-problem/ lastly, I am on my second “head” or “stereo deck” and am still having multiple issues with the interface, which causes a random variety of heat/ac, lighting, stereo, phone, maps and auto start comfort settings (no heated steering or seat) and more. Local jeep dealerships pretend to not know of any issues with a claim that there are no active recalls. I find this response appalling. I appeal to you for assistance for my safety. Thank you.
CategorySteering
DateJan 01, 2022
StateLA
Description
Driving at highway speeds vehicle is almost uncontrollable. Has dead spots in the steering. When you hit a bump it is super hard to control. Have to slow down most of the time to keep from veering into other lanes. Now it makes a horrible popping sound. Hate driving thus thing
CategoryVisibility/wiper
DateDec 23, 2021
StateMI
Description
The visors come out of their sockets which result in blocking one's vision and making the visor not only useless but a safety issue. It bugs me that there are all kind of youtube videos about how to fix this and they say that getting the jeep replacement kit results in the same thing happening. I don't understand why jeep has not fixed an obvious problem and issued a recall. We certainly did nothing to cause the visors to come out of their sockets. This is obvious and doesn't require that it be confirmed by a dealer. There is no warning when the visor will initially break and no warning when it can fall down and block your view. The normal road vibrations are enough to cause it to fall out.
CategoryService Brakes
DateDec 18, 2021
StateHI
Description
Two missing bolts on rear drivers side break caliber.
CategorySuspension
DateDec 03, 2021
StateKY
Description
The contact owns a 2020 jeep gladiator. The contact stated that while driving approximately 65 mph, the front end of the vehicle suddenly experienced severe shaking and vibration. The contact indicated that the failure occurred immediately after driving onto a bridge. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was also notified of the failure. The failure mileage was 24,000.
CategorySteering
DateNov 02, 2021
StateIN
Description
Constant issue with what is commonly known as death wobble. Dealer will not fix. Nearly uncontrollable when hitting uneven bumps. Have to slow down well below traffic speed to get it to stop.
CategoryPower Train:axle Assembly, Power Train:driveline:differential Unit
DateOct 27, 2021
StateFL
Description
2020 jeep gladiator. Consumer writes in regards to an issue with the rear left axle. The consumer stated the vehicle made a clunky noise. Multiple repair attempts were made and did not correct the issue. The last repair attempt was to replace the differential, but the part was unavailble with no possible eta information.
CategoryUnknown Or Other
DateAug 12, 2021
StateNV
Description
While exiting the vehicle from the front passenger door, I put my left hand on the door frame to close the front door. Simultaneously, the passenger in the rear passenger side exited the vehicle and closed the door. One of my fingers got caught between the door frame and the door and severed part of my my finger off. While I understand closing the door on my hand is not jeeps fault, the normal result of closing the door on a finger is not instant amputation! I used a stick to see if I could replicate the results, and 100% of the time the door snapped the stick when placed above the door hinge. If that had been a childs hand, it would have cut it clean off.
CategoryPower Train
DateJul 28, 2021
StateOH
Description
The contact owns a 2020 jeep gladiator. The contact received notification of nhtsa campaign number: 21v028000 (power train) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryElectrical System, Engine, Fuel/propulsion System
DateJul 21, 2021
StateTX
Description
Truck had very low power from day 1. Start/stop functionality mpcb short. Engine shacking and making noises. Engine burns oil. Trucks fuel economy is worse then a v12! I was getting 14 miles per gallon. The steering sucks it tilts to the right. Truck feels very unsafe to steer. The steering radius on ir is terrible. Trucks engine temperature goes up when is idling. Starter was staying on and hard to start. Engine would stall crossing the street. Engine stalled in the highway going 65 mph. It generated 10 check engine codes. The chassis of the truck is not completely welded trough. There is gaps all over it. Over all the truck flimsy and unstable. The 4x4 was making noises. My oil would get black after 3k miles of driving it. If I was to leave truck on for it to get warm or cold any body could jump in and steal it, even if I have the keys. Truck started having issues at 7 k miles ac didn't blow very cold air. Hot air from outside will come in the pit. At last truck broke down it stalled in the middle of a intersection, or would not no into neutral to push it out of the road. I was trying to start it but the stater was very sluggish and after 3 times of me pushing on the start button it started smoking, when I saw this I panicked and trying to make it stop from starting but the starter kept going and going until it kept smoking after 5 minutes it stoped, I open the hood and it smelled like a electrical fire, I was going to call the fire department but it ceased smoking, so I stopped and somehow got it to a safe place. Truck didn't want to start ever since. I never did any upgrades so that I would not void my warranty, I always did my oil changes and did my tire rotations. Never overloaded my truck or took it off-road. I never put a big trailer on it. I always washed it and took the best care of it as possible. Mind you this all happened at 34 thousand miles and I am under new car warranty, even after all this I would still buy another jeep gladiator
CategorySteering
DateJun 11, 2021
StateFL
Description
My jeep gladiator at high speeds drifts constantly from side to side. I just completed a 14 hour trip mostly at highway speeds and I was in fear of my life as the jeep constantly drifted in my lane and into other lanes the entire trip. It is clear that the steering mechanism and how the car handles is very sub par and will cause accidents. I am very concerned about going back on the road with this car and will not use this on long trips. I am completely exhausted from making adjustments with the wheel to keep me from running into other cars and trucks. I need to know what can be done to fix this problem?
CategoryForward Collision Avoidance: Warnings, Vehicle Speed Control
DateJun 08, 2021
StatePA
Description
I was driving, accelerating into heavy traffic, and just about to go under an overpass (sunny day), when the forward collision system activated and hard-braked me to a stop, nearly causing an accident with the vehicle behind me. Although there was a car in front of me, it was not close and there was no danger of a collision (it was accelerating). Worse, no warnings came from the system until it started braking. This has happened several times, always in heavy traffic, and always on a underpass or lower bridge deck. I'm going to have to turn this system off, because I don't want to get rear-ended. My fcs is on the medium setting.
CategorySteering
DateJun 02, 2021
StateMD
Description
At any speed above 10 miles per hour, the steering feels really loose. Very dangerous at highway speeds where I am constantly having to correct my wandering vehicle in order to keep it in a lane. I only have 4500 miles on the truck and it has been like this since I purchased it. For an almost 60k vehicle, it handles like an 60's model ford with manual steering. The dead zone in the steering wheel is ridiculous for a vehicle from the 21st century. This vehicle will cause a crash if you are not careful with the over-correction.
CategoryElectrical System, Service Brakes, Steering
DateMay 02, 2021
StateMA
Description
In motion; check engine light, sway at disconnect, shifter, speed control, no bus, service airbag, cooling fan began racing, shifted out of drive to neutral , fuel gauge malfunction reading empty, red light over temp gauge went on , erratic steering and braking ; very unnerving, went in to be fixed and after 2 1/2 weeks I received it back last tuesday april 27th, and yesterday may 1st check engine light came back on , this time windshield wipers turned on and can't turn off , abs light on again.
CategoryForward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Suspension
DateApr 30, 2021
StateMI
Description
One or more of the suspension kits sold by rock krawler used inferior materials in the control arm bushings that will break down with the use of hydrocarbons (grease) causing slop/play in them which could cause erratic and or loss of steering control particularly in the front arms. Their arms require that they be greased periodically as routine maintenance. They did not mail out any notices to the customers that pruchased the defective arms but rather left it up to the consumers to find out on their own. They have a video on youtube and a link on their website in reference to a tsb #2 but unaware customers may be in jeopardy with the safety of their lives or others. The bushings as they state were supplied by daystar. Here is a link to their website listing the tsb's: https://rockkrawler. Com/technical-service-bulletins/
CategoryElectrical System
DateApr 18, 2021
StateNY
Description
The vehicle radio will experience a very loud popping sound through the base radio speakers as it appears to short out while at start up or driving. This is very startling and distracting to the driver and may result in an accident. The radio also loses time often, the vehicle has been to the dealership at least 13 times for this. Jeep cares advised me to get tsb ( technician service bulletin) # 08-015-21. This update was suppose to fix " everything " this was not the case. When at start up the radio went to a black screen and locked up for nearly a week. The next week it began to work again and then while backing out of my driveway the loud pop appeared again as the radio shorted out as it has been. A video of the locked up radio and information was sent to jeep cares who dismissed these events saying to just take it to the dealership when it occurres. This is impossible as it only last about a minute when it shorts out with the startling pop sound. Jeep has not been able to fix these base radios since 2018 and now in 2021 my jeep gladiator is still unchanged, the supposed tsb fix has fixed nothing. The sudden startling loud sound has jarred me enough to nearly go out of my lane while on the highway as it is comparatively loud as a rifle being fired from the speakers. Please look into this safety concern as jeep seems to be ignoring customers concerns on this issue. Thank you for your time.
CategoryAir Bags
DateApr 17, 2021
StateOH
Description
I hit a guardrail at 70 mph on an interstate with the front right bumper and rolled the vehicle without any airbags deploying.
CategorySteering
DateApr 14, 2021
StateCA
Description
Jeep wonders to the left or to the right having to coorrect the steering wheel all the time
CategoryUnknown Or Other
DateApr 10, 2021
StateVA
Description
Manufacture safety recall issued nhtsa#21v-028, recall #y07 2018-2020 jl & 2020 jt software update. The is still no solution from jeep. It's been over 3 months.
CategorySteering
DateApr 07, 2021
StateIA
Description
While driving at any speed the vehicle steering constantly wanders left to right. Steering response is very slow and is very dangerous at highway speeds as vehicle pulls to left or right causing dangerous over correction because of unresponsive steering. The problem occurs in all weather conditions and had had the problem since it was new. Vehicle currently has 5300 miles on it. The chrysler dealer has no interest in taking care of the problem even though they are aware of the service bulletin issued by chrysler that confirms the problem. This is a serious safety issue and needs to be corrected.
CategoryService Brakes
DateApr 05, 2021
StateFL
Description
Very sponginess, brake pedal goes to the floor. Both when trying to start the vehicle and when in motion on city street or highway. This vehicle has been in to a jeep gladiator dealer, they acknowledged the problem but not fix the brake problems.
CategoryVisibility/wiper
DateMar 12, 2021
StateVA
Description
I bought this vehicle dec 15, 2020. I have less than 3,000 miles on the vehicle, and I have driven the vehicle less than 3 months. The driver side visor broke at the mount, which creates a visibility issue because it hangs and obstructs the view to drive safely. I noticed that the passenger mount for the visor is also loose/has a lot of play. Apparently this is a common issue with gladiators and wranglers as the dealership confirmed they have had to replace them before and there are a lot of owners of these models experiencing the same issue on practically new vehicles or at low mileage.
CategoryVisibility/wiper
DateMar 12, 2021
StateVA
Description
Driver visor at mount point broke causing visor to hang and obstruct driver view of windshield. Truck has been driven less than 3000 miles/3 months. Apparently this is a common issue. I have attached pictures of the cheap, weak, plastic fitting that swivels and holds most of the visors weight.
CategorySteering
DateMar 10, 2021
StateGA
Description
I recently purchased the jeep gladiator and the steering seems extremely loose as if I don't have control over 50 mph. I have to constantly make corrections when diving on the highway as it requires intense focus not to veer into other lanes. I took my vehicle to a jeep dealership to address the looseness and they explained that the steering box needs to be replaced, in which they did. Needless to say; because, I am posting this complaint, the steering still feels too loose, making me regret purchasing this vehicle. The steering problem needs to be addressed immediately, it is too dangerous.
CategoryEngine
DateFeb 22, 2021
StateDE
Description
I have had the jeep gladiator since november 2019 and it has had multiple engine issues on three different occasions leading up to what I was told was "blown head gaskets". It started after just a few months with less than 1000 miles with the check engine light coming on. The engine would also run rough. They believed it was bad fuel. At approximately 8 months the same thing happened at around 3500 miles. This time the said it was a bad cylinder. Now at 14 months and at around 8000 miles my high temp light came on out of no where and smoke appeared under the hood. I had previously joked with them that they had just disabled the check engine light as that never came on. I was only going about 20 miles per hour and pulled into a gas station. Megee motors has full records of the issues.
CategorySteering
DateFeb 12, 2021
StateNY
Description
Currently on my 6th bad/dangerous steering gear box. 4 bad aluminum & 2 bad 'upgraded' steel boxes. It's only a matter of time before someone is killed because of the giant dead-zone or free-play in these boxes. I thought the problem would be fixed when they switched to steel construction, but I was sadly mistaken. The problem remains that there is zero quality control at the manufacturing plant for these gear boxes, and it's fca's unethical practices that are to blame. Imo. They could step up tsb 08-074-20 to a recall, but the root of the problem still remains. These unethical scum bags do not care once they have our money. Can I call for a real federal investigation into the fca on this platform? When your kids radio flyer wagon has tighter steering than your brand new k jeep, there's a problem. All the play is inside the steering box. I sent one of these bad boxes to a specialty shop, and here are their findings........... The ball sizing in the worm gear needs to be upsized/re-machined to get the proper fitment for no freeplay. The preload on the valving was incorrect, the valve was misbalanced, bearing preload incorrect, the adjustment cap for the valving was not properly staked causing it to tear up the threads, and 'we don't understand how the engineers thought that a steering gear, built like that would be ok'.
CategorySteering
DateFeb 08, 2021
StateCA
Description
Front wheels start violently wobbling at higher speeds on the freeway making steering and handling the vehicle almost impossible. The only way to stop it is to pull over and stop the vehicle motion. It is a serious and dangerous problem. This has happened occasionally and unpredictably since the vehicle was new. Dodge says they have no fix ready.
CategoryPower Train
DateFeb 06, 2021
StateMI
Description
Very concerned about the clutch pressure plate recall, I am paying a lot of money for this jeep that I dont feel safe driving as it can catch on fire. The fact that there is no fix right now is ridiculous. I have driven jeeps my whole life and never had a life threatening issue like this. If there is no solid solution I will never get another fca again
CategoryPower Train
DateFeb 04, 2021
StateME
Description
There are now 2 recalls on manual transmission clutch failures. Original recall 20v124000 and a new one 21v028000. Both are for catastrophic pressure plate failures for clutch slipping, overheating and fragmenting. What is going to happen to all these pressure plates when the clutch disk wears down over time as is normal for a manual transmission and starts slipping then? It will most likely overheat these pressure plates and cause failure then. If these pressure plates are defective they need to be completely replaced and not just reroute electrical lines and reprogram the software to limit engine torque. Fix the issue!
CategoryPower Train, Suspension
DateFeb 03, 2021
StateGA
Description
Death wobble and vibration when vehicle hot in different surfaces like crossing bridge wheels and steering uncontrollable at high speed over 40 mph. Unusual smell inside cabin. This happens on highway after about two hours of driving.
CategoryPower Train
DateFeb 02, 2021
StateCO
Description
I noticed a strong burning smell driving my 2020 jeep gladiator while driving a forest access road in colorado. When I turned the car off and then back on again the car failed to move when put into gear. After multiple attempts - the jeep would go into gear but the wheels never engaged. It was towed from the mountains to the dealer in denver where it was discovered that the clutch was "charred". The jeep had 16,000 miles on it. I have driven manual transmissions my entire life (I am 60 yrs old) and never had a clutch go under 100k on 6 vehicles
CategoryVisibility/wiper
DateFeb 02, 2021
StateME
Description
Our 2020 jeep gladiator has a defrost issue only defrosts center and in winter weather conditions snow builds up in the view of the driver there are many complaints on the jeep forums. Air flow only comes out of center very little on drivers side and little on passenger side. Brought to dealership to help with issue. Then was told that's how it's designed. Due to safety my wife will not drive long distance when it snows just figured on all issues jeep would have a fix for .
CategoryElectrical System, Steering
DateJan 27, 2021
StateTX
Description
Steering wanders left to right start stop battery won't charge rear defroster 1/3 works
CategoryVisibility/wiper
DateJan 25, 2021
StateIL
Description
Front windshield defroster design is [xxx]. It only blows air straight up the center. So, where the driver looks, where the passenger looks, and the wipers themselves, does not get defrosted. Always covered in ice. I need to stop and scrape the windshield every 10-15 minutes, even with the defrosters on high. Horrible, and very unsafe design, by jeep. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategorySteering
DateJan 20, 2021
StateNY
Description
I've owned my gladiator 6 months. I have put just over 6,000 miles on it, and since the first week, it has driven like complete garbage. It wanders all over the road, and constantly needs over steer correction to keep the vehicle going straight. After doing some light invenstigation, jeep knows that this is a wide spread issue. They issued a tsb repair for this problem, and I have had it completed. Once completed, there was no noticeble difference. If anything it was worse. Driver fatigue is experienced with every ride in the vehicle. It has steering dead spots at 10 and 2 on the steering wheel. The steering wheel is limp and unresponsive.
CategorySteering
DateJan 12, 2021
StateND
Description
The steering is loose and tends to wander, most noticeable going freeway speeds. I am constantly correcting it.
CategorySteering, Structure:body
DateJan 11, 2021
StateAL
Description
Driving on interstate speed approx 65, truck begins to shake uncontrollably . Pull to disabled vehicle lane.
CategorySteering
DateJan 08, 2021
StateNC
Description
The steering wheel on my jeep gladiator has a lot of play which allows the steering wheel to turn left and right without the wheels moving. And also the wheels can move left and right without turning the steering wheel. You have to constantly correct the steering. I contacted a local dealership in may of 2020 about my concern but was told it was normal. Recently fca contacted me about a fix which involved replacing the steering gear box. However I'm having trouble getting the repair performed.
CategoryStructure:body
DateDec 31, 2020
StateGA
Description
Both latches on my 2020 jeep gladiator soft top inadvertently unlatched while driving on interstate at approximately 75 mph, causing the top to start opening. Driver and passenger grabbed top and conducted emergency stop on shoulder of interstate to keep the soft top from fully opening. The inadvertent opening occurred three times in span of 15 minutes at increasingly slower speeds. To continue our trip, we were able to secure the soft top to window frame with bungee straps installed over the latches to keep latches in place. Concerned that an inadvertent opening of the soft top at interstate speed might cause driver to loose control of vehicle while dealing with grabbing the soft top at high speed, structural damage to top, and/or potential for soft top to depart the jeep and damage vehicles driving behind. The structural issues appears to be with the design of the two latches that secure the soft top to window frame. Latches seem too weak/loose to provide secure closure of the soft top. I took the jeep gladiator to a chrysler/dodge/jeep dealer and the dealer service representative stated there was a technical bulletin for adjusting the latches. The dealer mechanic adjusted my jeep's latches according to tsb specifications. In my opinion, the latches are still loose and unstable. Will not drive my jeep at highway speed until the issue is fixed. I contacted chrysler and was assigned a case manager to hopefully resolve the issue.
CategoryElectrical System, Vehicle Speed Control
DateDec 28, 2020
StateCA
Description
Tl* the contact owns a 2020 jeep gladiator. The contact stated that while operating the vehicle, the speedometer displayed erroneous information indicating an inaccurate speed. While traveling approximately 65 mph, the speedometer reading was 83 mph. The cause of the failure was not yet determined. The local dealer elk groove jeep located at 8575 laguna grove dr, elk grove, ca 95757 and the manufacturer were notified of the failure. The failure mileage was 5,200.
CategoryPower Train, Steering, Suspension
DateDec 28, 2020
StateGA
Description
The vehicle starts with the front suspension moving uncontrollably from side to side and yanks your steering out of control ( death wobble) did it 6 times to the point that I can not trust the vehicle because it goes out of steering control both front tires move uncontrollably side to side like if both where flat and yanks you side to side takes you out of road
CategoryVisibility/wiper
DateDec 28, 2020
StateME
Description
The defroster does is not designed to blow hot air across the entire windshield resulting in a serious visibility issue during inclement weather. In addition to the ice buildup on the windshield the wipers become disabled because the area that they rest on does not receive defroster heat. A quick search online reveals several forums and videos of owners experiencing the same issues. In addition the led headlight design collects snow and ice and becomes completely blocked and results in zero visibility during snowy conditions. The dealer and jeep have said that there is no fix for either problem. The vehicle was in motion at 15 mph when the icing began and did not get better regardless of speed,. The jeep gladiator windshield defrost and led headlight designs are a hazard. Below is a link to the exact issue. Https://www. Jeepgladiatorforum. Com/forum/threads/defroster-issues. 36391/
CategoryVisibility/wiper
DateDec 26, 2020
StateMA
Description
My truck fails to defrost about 1/2 to 1/3 of my windshield on the passenger-side of the vehicle. I noticed this behavior in my truck the day I picked it up. For me, it doesn't defrost the 1/3 of the windshield in front of the passenger seat, inhave heard from other jeep gladiator and jeep wrangler owners that the defrosting issue can be more severe, or cause more of the windshield to be covered in frost. I actually had to carry a piece of cardboard on my dashboard to hold over the vents to distribute the air to the passenger side. When I spoke with jeep over the phone, they just said 'we haven't heard of this/there is no tsb, etc.' I have made it clear many times that I consider it a safety issue with both jeep directly and with two separate dealers'none of which seem to even want to acknowledge or test for the issue'even though visibility (especially in winter conditions) is a huge safety concern in my opinion (if not jeep/fca's).
CategorySteering, Suspension, Wheels
DateDec 25, 2020
StateTX
Description
While driving at highway speed, approximately 60 mph, went over a rough surface on the road and the gladiator starter shaking as if I had had a blow-out. Once I slowed down it stabilized. However, it is a safety issue as it has already happened twice in a high traffic area. Upon researching on the internet, I've come to learn that it is a very common problem called "death wobble" that happens on jeep off-road vehicles, which makes it all the more critical that nhtsa require chrysler-fiat to come up with a solution. Thank you.
CategorySteering
DateDec 23, 2020
StateMA
Description
The steering feel is very lose. The truck has the feeling like it wanders in the lane and always needs steering correction to keep it going straight. None of my other cars have ever driven like this including my past jeeps. This mainly happens at highway speeds.
CategorySteering
DateDec 22, 2020
StateMI
Description
While driving approximately 45mph on a 2 lane road, my steering wheel became stuck or frozen in its position. I was unable to course correct, and ended up braking into the median. I never lost engine power, or power steering. The wheel was simply locked, stuck, or frozen. Once stopped, I tried the wheel again, and it worked. I've since taken the vehicle to jeep, and they are attempting repair.
CategorySteering
DateDec 18, 2020
StateFL
Description
Excessive steering wander/road walking. This is being reported in large numbers of jeep gladiator vehicles in all jeep forums. Especially dangerous at highway speeds, and with increased winds, or towing. Jeep currently has a technical service bulletin 08-074-20 activated, but dealerships don't have available stock of the replacement steering box called for, and seem disinterested in replacing because it is not a recall. This condition and problem has been present since buying the vehicle, and that is consistent with reports by other buyers across all forums. Please consider making a recall, as the problem is dangerous, and affects most vehicles, so as to facilitate replacement.
CategorySteering
DateDec 10, 2020
StateNJ
Description
Truck wanders on highway. Steering has play in it that is basically a dead spot roughly 2 inches each way from center. Returned to dealer they acknowledged this is a know problem with the steering. Service manager told my wife and I that jeep does not have a fix for the problem and quote "you can either drive it the way it is or let is sit in driveway". Service manager unsure what the issue is but admitted to me that there is play in the steering. We drove a comparative new from the lot and the issue was slightly worse on it. Still waiting, now six calendar days, for response from service manager about next steps. I see that this is a common complaint and would like to company to issue a recall for this safety issue
CategoryElectrical System
DateNov 25, 2020
StateNY
Description
Base jeep gladiator radio will short out with a loud pop without warning randomly while in operation. The sound is very loud that emits from the jeeps speakers and startles you enough you could mistake it for hitting something or cause an accident. When it happened the first time I nearly went into the next lane not expecting to be blaster with sound. After the short sound the radio dies, when it comes back on it has lost all settings such as time, stations, phone pairing. This problem is widespread and largely seems to be ignored by jeep. They replaced my radio when it shorted at the dealership once. New radio does the same exact thing, was told the firmware is most likely defective. This has been going on in the wrangler as well since 2018.
CategorySteering
DateNov 25, 2020
StateGA
Description
The vehicle developed severe shaking in the steering wheel at highway speed. This is typically referred to as death wobble. The vehicle steering, suspension, and tires have not been modified from the factory. The steering has been present since purchasing the issue but has recently developed into a much more unsafe condition.
CategorySteering
DateNov 25, 2020
StateAZ
Description
Vehicle is unsafe at highway speeds. Steering is extremely loose causing vehicle to wander left and right and difficult to keep in lane. Very unsafe in moderate to hard braking as well. Manufacturer has issued a tsb but dealerships are not forthcoming in the repair. This needs to be a safety recall before people more people are hurt/killed
CategorySteering
DateNov 23, 2020
StateIN
Description
At a low speed in a right hand turn, a complete loss of steering control occurred. Steering seamed to lock up. Had to stop vehicle, used some force to turn steering wheel left and right. After attempting this task, when turning th steering wheel to the left, ability to steer returned. Vehicle was then moved into the garage and left. This occurred2 days after vehicle was reported by dealership as being repaired. This has occurred several times, turned over to dealership for repairs. I do not feel safe operating this vehicle.
CategorySteering
DateNov 21, 2020
StatePA
Description
1 inch of play in steering wheel both right and left of center at all times. Vehicle wanders and requires constant correction to hold a straight line at all speeds. Driving at highway speeds (55+) is dangerous and requires repeated back and forth motion to keep vehicle in lane.
CategorySteering
DateNov 20, 2020
StateGA
Description
The steering is unstable at highways speed with wandering and constant steering correction needed. At times, there seems to be notchy feeling when turning the steering wheel at low speeds - just a bit of resistance then it's gone. The wander and steering correction is worse the warmer it is. I picked the date of my last longer trip but it's been common since summer 2020.
CategorySteering
DateNov 20, 2020
StateAL
Description
The vehicle steering is very loose at highway speed requiring constant corrections. The vehicle will wonder within the lane. It also feels like there is a dead zone in the steering wheel that's far above any other vehicle I have driven
CategorySteering
DateNov 19, 2020
StateNJ
Description
I experience the extreme vibration on highway speeds in my steering when I hit small bumps. Death wobble it is commonly called. I asked them to fix it once and it is still there.
CategorySteering
DateNov 19, 2020
StateMT
Description
Excessive steering wheel play of approximately 5 to 8 degrees before vehicle responds to inputs. This can be noticed driving on flat level street and moving the steering wheel from left to right until vehicle just starts to respond. Steering play seems to vary a bit between very hot and very cold outdoor temps. At highway speeds vehicle requires constant focused attention to maintain position within lines. In high wind situations at highway speeds driving for more than an hour becomes stressful due to trying to keep vehicle on road. So far this has not caused an accident but does make highway driving very annoying and stressful. In city driving the steering is not too bad unless driving 40 or faster. Turning and cornering steering response seems normal without the play, once pressure is initiated in that direction. Play seems to be localized in the neutral position of the steering box. This is a continuing issue with no part recall, there has been a fca technical service bulletin tsb-0807420 group 08 electrical dated august 10, 2020 but manufacture parts and response to this issue has been unacceptable.
CategorySteering
DateNov 19, 2020
StateNM
Description
Fca has admitted to bad tsb steering gear and has not recalled the vehicle for the part but has made the part available for free for those who have had issues with steering being wobbly. They no longer state part is available. They have canceled all part requests.
CategorySteering
DateNov 18, 2020
StateCO
Description
Since the vehicle was new, it wonders at highway speeds. There is a lot of play in the steering wheel/gear box. It requires constant correction to maintain the lane and is dangerous and will fatigue the driver on longer drives.
CategorySteering
DateNov 18, 2020
StateNJ
Description
The steering has a lot of play and the vehicles wanders excessively on the highway. It is worse in warmer weather and when towing.
CategorySteering
DateNov 18, 2020
StateTX
Description
My 2020 jeep gladiator mojave model has a major issue with its steering, when driving on the freeway the vehicle wants to wander out of the lane (while the steering wheel is kept straight), the vehicle will wander side to side and go outside of the driving lane. To keep the vehicle in the lane one has to do multiple steering corrections to keep the vehicle driving straight. As an owner of many previous jeeps I have never seen it like this before. Alignment is good, and the vehicle is stock, stock suspension and wheels and tires. This poor steering performance was like this when new and picked up from the dealer. It is very dangerous and my wife is scared to drive the gladiator, there needs to be a nationwide recall to address this safety issue for the steering rack.
CategorySuspension
DateNov 18, 2020
StateMA
Description
While driving at all speeds on highway and side roads while traveling straight the vehicle wanders both to the left and the right. There is also alot of play in the steering wheel.
CategorySuspension
DateNov 18, 2020
StateMA
Description
While traveling at approximately 70mph on the interstate after traveling over a small bump the steering wheel shook violently for 3 to 4 seconds until I slowed down the vehicle to approximately 50mph. A mile or so down the road the vehicle did the same thing at about the same speed
CategoryElectrical System, Forward Collision Avoidance: Adaptive Cruise Control, Steering
DateNov 17, 2020
StatePA
Description
Since purchase this vehicle has had loose and unresponsive steering. It currently has 1600 miles and has been in the shop multiple times. I am told the steering gear needs to be replaced under a campaign however there is no decal as of yet. Jeep does not have the required parts in stock and I am being told it may be months until a repair is available for my vehicle. I also have a problem with the u connect system crashing which also controls most of the interior of the vehicle and renders most of those items like the hvac inoperable until the system is reset. Both of these issues are constantly present. The steering issue is a nussinace below 40mph and nearly uncontrollable at highway speeds. I feel completely unsafe in the vehicle. The steering wheel sits approx 15-20 degrees to the left to go straight and you can move the wheel the same distance to the right before it reacts. To maintain a straight line you must constantly over correct the wheel.
CategorySteering
DateNov 17, 2020
StateCA
Description
Constant driver's correction in order to keep it going straight at highway speeds. Steering feels loose and has about 1"-2" play on either direction.
CategorySteering
DateNov 17, 2020
StateOK
Description
Brand new vehicle with less than 600 miles on it suffers from very loose steering resulting in wandering and dead spots in steering. Very dangerous at highway speed because of constant corrections needed to keep vehicle in traffic lane. Tsb issued by manufacturer but dealers refusing to do work and now manufacturer cancelling parts associated with tsb repair including steering gear and mounting bolts.
CategorySteering
DateNov 16, 2020
StateWA
Description
The steering allows the vehicle to wonder and requires constant correction. There is free play in the steering that requires constant correction to maintain my lane of travel. The issue is extreme at highway speed and compounded on rough paved roads. There are several times that I could not correct the wondering of my jeep gladiator quick enough and have left my lane of travel due to the steering issue causing to potential hit other vehicles traveling next to me on multi lane roads or drive off the road. The steering is on the gladiator is s serious issue and make the vehicle difficult to control.
CategoryUnknown Or Other
DateNov 14, 2020
StateWA
Description
Rear backup camera stopped working and screw went blue
CategorySteering
DateNov 13, 2020
StateTX
Description
Purchased my jeep gladiator less then a month ago and noticed it had extremely loose steering when on the highway and even on back roads when going over 30mph. It is hard to stay within your lane. It looks as if a drunk driver was driving down the road. It feels scary when other vehicles are next to me as it feels I am gonna drift into their lane and hit them without being able to properly correct the steering.
CategorySteering
DateNov 12, 2020
StateWA
Description
The steering on this jeep gladiator is extremely dangerous. The truck is all over the road and if you are at highway speeds it's white knuckle ride you can't wait to get over with. This vehicle needs to be taken off the road.
CategorySteering
DateNov 11, 2020
StateFL
Description
Took my truck in to the dealer for extremely loos feeling steering, it takes nearly 2 inches of steering input to effect a change in steering, and it wandering in the lane as I drive it. The truck actually has done this since I bought it in april 2020. There is a tsb out to repair this issue. I took to the dealer aug 31 2020, and all they did at the time was to update the software on the jeep, and told me to come back if issue still persists. I took it back in sept for the same, and they claimed parts were ordered. We are now into november with no end in sight. I took a camping trip with my family two weeks ago, I came out from behind guard rails on the interstate into the wind, and was blown almost out of my lane before I could regain steering control. Fca does not seem to deem this as a safety issue, and is limiting the number of replacement parts for the 2020, so they can push out their 2021 model year vehicles. Jeep customer support says there is nothing that they can do to get the issue taken care of.
CategorySteering
DateNov 09, 2020
StateMS
Description
I am unable to to keep the car straight once it gets above 55. I am constantly having to adjust left and right to trying and keep the jeep straight. I literally just got this car and only have 700 miles on it.
CategoryEngine, Power Train, Structure:body
DateNov 07, 2020
StateMA
Description
I entered the highway and my power steering light came on. I then lost power steering. Immediately got off at the next exit and pulled into the gas station. As I exited my vehicle I observed smoke coming from the hood vents. The engine bay then became fully engulfed in flames and the fire department responded to extinguish the fire. Vehicle is total loss.
CategorySteering
DateNov 07, 2020
StateOH
Description
The steering wheel needs constant adjustment and input as the wheels of the car do not track straight, and are not in sync with the steering wheel. It's even more stressful when driving at highway speeds, it doesn't matter if you are driving straight, on curves, through construction zones, and alongside semi-trucks, the steering wheel needs constant attention, and the vehicle wanders at all times. The steering wheel is loose and moves about three inches from center in either direction without the front wheels moving. The drive is mentally exhausting. The steering wheel is so loose, that when you place your hands at 10 o'clock and 3 o'clock, the steering wheel does not stay firm, it moves - we have to prop our elbows on the armrests to stabilize the steering wheel. We did test drive other gladiators and the problem did not occur in those vehicles. We like the jeep brand, have owned several jeeps, and would like to keep the gladiator, but we are afraid to drive this vehicle, it's unsafe.
CategorySteering
DateNov 01, 2020
StateGA
Description
There is a steering problem with my gladiator. I had the new steering box changed out along with the new update which helped some but you have to constantly keep control or it will wander off the road or into other lane of traffic. This is a safety issue. There is too much play in the steering and it is exhausting when you are driving. Dealership stated that "it is a jeep". I have owned 5 other jeeps and never had an issue as bad as this is. Jeep has to recognize the issue and issue a safety warning before someone's life is involved. I have spent money on a front end alignment in hopes this would eliminate the problem and had to add an alignment caster/ pinion angle bolt kit and still wandering.
CategoryService Brakes
DateOct 28, 2020
StateTX
Description
First incident was approaching a turn off into a shopping area, a car was stopped there waiting for traffic as I approached I applied the brakes and the brake pedal went to way down, I didn't have time to recycle brake pedal as it went so far down I was hitting gas pedal, thus causing me to collide. Second incident occurred while driving to town and a strong brake burnt smell was occurring, when I attempted to stop again brake pedal went way down again which this time I had time to regain control from hitting gas pedal and force stop, inspected brakes and front brakes were extremely hot and smoking as if brakes were being constantly applied, I did not feel brakes being applied going down the highway just smell and inspection of front brakes heating up. I called roadside assistance and vehicle was towed to repair station waiting on results. I feel that if not taken care of total brake failure would occur and major accident.
CategorySteering
DateOct 24, 2020
StateFL
Description
Symptom/condition while driving. ' steering wander. ' vehicle has a lead/pull to the right or left. ' steering feels like it has excess play. Must replace the steering gear and updating the electric hydraulic power steering (ehps) software.
CategorySteering
DateOct 22, 2020
StateFL
Description
The steering is very loose and the vehicle pulls to the right and feels like it's bouncing all over the place. It feels like I am driving in a wind storm with constant corrections and over corrections make it feel unsafe. Reproduce issue: drive at 50mph release steering wheel, vehicle immediately sways to the right. Drive at 60mph vehicle constantly needs corrections.
CategorySteering
DateOct 20, 2020
StatePA
Description
Pulls/drifts to the right at high speeds forcing you to make constant adjustments. The loose steering and center 'dead spot' make it easy to over correct and put you in a dangerous situation in traffic.
CategorySteering
DateOct 13, 2020
StateNV
Description
Steering loose and the car can not be straight,the steering have to much play and the car move from side to side to try to keep it in the lane,also a bad vibration after pass a no level surface.... Very dangerous on the freeway,also I turn on the car and move the steering wheel from side to side without driving it and the steering box move from the chassis and have a gap like 1millimeter from the chassis... This is not normal
CategorySteering
DateOct 01, 2020
StateCO
Description
The dead zone in the steering wheel is far greater than what jeep claims it is. The steering wanders or pulls. The dealerships refuse to do anything because 'its a jeep thing'. No its not. Its a death wish thing. The problem is either in the steering box or the trac bar. But jeep wont fix it because it would be too expensive.
CategorySteering
DateSep 22, 2020
StateTX
Description
At hi-way speeds vehicle pulls or sways. When you move the steering wheel to correct. It's easy to over correct as the steering wheel seems to have a dead spot.
CategorySteering
DateSep 21, 2020
StateSC
Description
Vehicle wanders during normal driving on highways, requiring frequent correction to make it track straight. There is also excessive play (deadspot) in the steering, which requires approximately an inch of steering wheel movement before any movement or feedback in physical steering is felt. Vehicle also has a tendency to drift/pull to the right, requiring constant (but slight) steer to the left. Have scheduled diagnosis with the dealership.
CategorySteering
DateSep 20, 2020
StateCA
Description
On the highway steering is horrendous. So much wandering and pulling to the right. The steering feels like it has excess play in general. I feel unsafe driving in my brand new jeep gladiator.
CategoryEngine
DateSep 16, 2020
StateVA
Description
Starting at just over 100 miles my vehicle started displaying a electronic start/stop systems errors and the check engine light came one. The cel was caused by engine misfires and show code p0300. I took the vehicle to the dealership and was told that fca was aware of the problem and it was well know, but no fix is available. The misfires cause engine stumble and inability to accelerate as expected when pulling out or crossing oncoming traffic. The nhtsa may want to investigate as fca does not have an answer. This may be a defect in manufacturing or software and seems to be leading to outright engine failures for models with more miles. Photo attached showing the dashboard warnings that continue to occur.
CategorySteering
DateSep 11, 2020
StateLA
Description
Steering is loose when driving and vehicle 'wanders' what I feel is more than a modern day vehicle should. Can certainly be dangerous if not paying close attention. Some days are worse than others. Strange in comparison to any other vehicle I've owned.
CategorySteering
DateSep 10, 2020
StateOR
Description
It is very hard to keep the jeep going strait down the road at speeds over 30 mph. Very unsafe. I have even been pulled over by police.
CategoryEngine
DateSep 02, 2020
StateOH
Description
On my 2020 jeep gladiator rubicon ess and check engine light came on at 249 miles. Check engine light code was p0300 multiple cylinder misfire. Took it to the dealer monroe dodge and they replaced the battery for ess and did a recommended pcm flash for the check engine light. I pulled out of the dealership and check engine light was immediately back on followed by ess light. Dealer immediately hooked up the scanner and they said the p0300 multiple cylinder misfire is back on. Dealer is saying they have to tear into the engine. This seems to be a problem with these vehicles that nhtsa should investigate for manufacturing defect. Seems to be only with the engines made in saltillo south engine plant in mexico.
CategoryEngine
DateSep 01, 2020
StateMD
Description
2020 jeep gladiator at 1760 miles numerous auto start stop failures with check engine light and p300 code (engine misfire). Took to the dealer and was told bad gas and they reset the code. At 1900 miles after numerous auto stop start failures check engine light back on with noticeable misfires on cold start. Dealer changed coils and plugs. At 2300 miles check engine light back on with noticeable misfires. Dealer changed egr valve and did a software update. At 2850 miles check engine light back on. Dealer did another software update. 2 days and 50 miles later check engine light on with noticeable misfires. Currently at the dealer for 10 days later with no fix in sight. Many gladiators have this misfire problem.
CategorySteering
DateSep 01, 2020
StateCA
Description
Vehicle wanders during normal driving on highways, requiring frequent correction to make it track straight. There is also excessive play (deadspot) in the steering, which requires approximately an inch of steering wheel movement before any movement or feedback in physical steering is felt. Vehicle also has a tendency to drift/pull to the right, requiring constant (but slight) steer to the left. Vehicle, at the time of this report, has 1456 miles. It is with the dealer to diagnose. I have referenced fca's tsb 08-074-20 to the service advisor. Vehicle has factory suspension, tires/wheels, and steering components.
CategorySteering, Suspension
DateAug 27, 2020
StateNY
Description
Tl* the contact owns a 2020 jeep gladiator. The contact stated that while driving 45 mph, the vehicle would go side to side, which caused the vehicle to be difficult to maintain straight. The failure occurred on several occasions. The contact stated no warning light was illuminated. The vehicle was taken to two local dealers (fox chrysler dodge jeep ram located at 346 grant avenue rd, auburn, ny 13021 and the second dealer unknown) where it was diagnosed that the vehicle was performing as designed. The vehicle had not been repaired as of yet. The manufacturer was made aware of the failure and filed a case. The failure mileage was approximately 130.
CategoryEngine
DateAug 26, 2020
StateWA
Description
Auto start/stop unavailable warning light on cold start. Rough engine idle until up to temperature. Check engine light on next cold start. Code p0300 (multiple cylinder misfire). This had happened several times. This is my third time taking it in and now they are tearing down the engine on a truck with 1000 miles on it. Every occurance was cold start on engine and after putting truck into gear at low speed.
CategorySteering
DateAug 22, 2020
StateOR
Description
Vehicle wanders on road at speeds over 30 mph. Slack in steering wheel. Usually veers to right. Constant steering adjustment while driving is mandatory. Once it starts it's a back and forth correction in between lane markers. Sometimes leaving lane into on coming traffic or soft shoulder. At highway speeds and while in city.
CategoryFuel/propulsion System
DateAug 18, 2020
StateNY
Description
Tl* the contact owned a 2020 jeep gladiator. The contact stated that while driving 45 mph, flames were coming from the bed of vehicle towards to the cab. The contact was able to pull over the vehicle and jump out. The contact stated the fire was extinguish by the fire department. A fire department report was filed which stated the fire started underneath the bed of vehicle. The insurance adjuster deemed the vehicle a total loss. The contact stated local dealer and manufacturer was contacted and informed of the failure. A case was filed with the manufacturer. The failure mileage was approximately 12,900.*dt*ln*jb*jb*dt*jb
CategorySteering
DateAug 18, 2020
StateAZ
Description
Purchased a 2020 jeep gladiator rubicon. I noticed the steering is very difficult to keep the vehicle within the lane. The response is unpredictable, as I assumed I would get used to the steering over several weeks of driving. Now with several months of driving, I still have difficulty driving within the lane. Problem is worsened at highway speeds. Reverse steering is required when exiting a turn on the freeway. While driving straight, the vehicle will drift out of the lane regularly. Taken to the dealership with no effective solutions yet. Steering damper has been replaced, but did nothing to improve the situation.
CategorySteering
DateAug 18, 2020
StateFL
Description
As I was driving my 2020 jeep gladiator with only 460 miles down I-95 between new smyrna beach and titusville. The truck kept wandering into passing lane as I was on cruise control and had to keep correcting to keep from intruding into other lane. I have driven many jeeps before and even older wranglers never felt so loose. This is dangerous !
CategorySteering
DateAug 14, 2020
StateTN
Description
My jeep gladiator overland model has always had an issue wandering on the road and pulling to the right, even after an alignment. Jeep has issued a tsb 08-074-20 and I have called rockie williams jeep in mt juliet, tn. They have said this doesn't apply to my jeep even though I definitely have the steering box part #68418449ae that should be replaced with part #68507576aa per the tsb.
CategoryEngine, Unknown Or Other
DateAug 13, 2020
StateFL
Description
Engine light had been on since a few days after purchase. It's been in the shop for 3 days now, and service department at dealership was told, by the engineers, not to release it until they heard back from them. I understand that there are two other jeeps at same dealership with same problem. It was purchased on july 25, and within a week the light came on every time if drove it
CategoryPower Train
DateAug 11, 2020
StateNV
Description
Rear locker engaged while towing a winnebago hike 170s travel trailer on the interstate in 2h at 70 mph. The rear locker should not engage unless the vehicle is in 4low. The rear locker would not disengage resulting in a road-side assistance call and tow to dealership.
CategorySteering
DateAug 10, 2020
StateVA
Description
2020 jeep gladiator - rubicon has significant 'wandering' issues. I've driven wranglers for year and have never had steering issues this apparent. This happens while above 25 mph and continues through 60+mph. Significantly having to adjust steering that throws you all over the road. I cannot take my hands off the wheel without feeling like I am going to crash the vehicle. I noted the issues the day after purchase, sent an email to the dealership saying I didn't feel safe driving with my 6 month old in the vehicle. My wife also commented after her first day driving it and asked me 'what is wrong with the steering'. She also felt extremely unsafe driving it. Jeeps reply was ' we are sorry you regret your purchase, but that's how jeeps drive'... And did not offer me a solution. I asked to buy my truck back that I traded and they said no. Vehicle is all over the road, consistently having to overcorrect steering. Went to jeep forums to see if others were having the same issue and apparently this is a very apparent problem and jeep does not offer a fix, telling people to replace stock parts with steering stabilizers and brackets to help stabilize the ride. I am not spending 00 on after market parts after spending ,000 on a vehicle. Jeep refused there is an issue with the vehicle, which are complaints that others have had as well. I currently have a case open with fca and hopefully will have a remediation soon...
CategoryPower Train
DateAug 09, 2020
StateMO
Description
I was driving on the interstate at 70 mph and noticed my rear locker light on my dash and switch. This should be impossible, I do not have a tazer and "fat fingering" the switch in 2h would only cause a message saying you must be in 4l. Anyway, I instinctively hit the all off button and the light started to flash. I headed for the nearest off ramp. When I slowed down, the light went off. I attempted to turn on the locker, and received a message about needing to be in 4l seems like a potential safety issue if one or both of the lockers engage on their own while driving down the road at highway speeds.
CategorySteering
DateAug 02, 2020
StateTX
Description
Bought a beautiful hydro blue gladiator on 7/31/20, took it on a short test drive at lower speeds and felt normal to drive. 8/1/20 I noticed at freeway speeds that steering required constant correction and literally looked like I was driving drunk. This is not acceptable behavior for any vehicle and it seems as many other people have this same issue. I'm writing this for documentation purposes. Vehicle currently has 180 miles.
CategorySteering
DateJul 29, 2020
StateAZ
Description
Leased brand new gladiator. Noticed at speeds above ~40mph, vehicle wanders. The steering feels very loose, resulting in needing to actively steer the vehicle just to keep it going straight (not an issue with alignment). When another vehicles passes me, it pulls me towards their lane (like when a semi passes). Took it in to dealer 3 times within a month of owning it, who said it's supposed to be like this due to the new electrical steering. This problem is all over the internet and needs to be fixed. It is not safe.
CategorySteering
DateJul 29, 2020
StateCA
Description
Steering loose. Several degrees of 'play' in steering wheel. Vehicle wanders on the roadway. Condition increases at highway speed. Vehicle was taken to dealership, was confirmed everything was within spec, and condition still persists.
CategoryVisibility/wiper
DateJul 28, 2020
StateAL
Description
The windshield spontaneously cracked while driving out of the driveway . There was no impact or trauma . The truck is brand new , 2 mos old with 2,600 miles on it . It has never been driven off road and the windshield was never impacted by any objects. I was driving ~ 1 mile per hour , turning to go out of my driveway .
CategorySuspension
DateJul 21, 2020
StateVA
Description
A month after purchasing my 2020 jeep gladiator overland I noticed how bouncy it felt on the road and when turning right I felt a grinding sound. The jeep has spent all its time commuting to and from work on the highway. I took off the right front tire and I noticed that the shock bracket that is welded to the axle was completely broken off and making contact with my tire. Upon further inspection I noticed it was only a little spot weld that held that whole thing together. The broken shock mount was dangling and tearing the inside of my tire. I had it towed to the dealership and the explanation I received from the service department was that the robot missed a lot of welds on the front axle. It has now been a month now and my jeep is still sitting and awaiting parts. Not much support from jeep, just making payments on a car I can't drive.
CategorySteering
DateJul 20, 2020
StateMO
Description
Picked up a new sport s gladiator just before xmas 2019. During initial test drives, I was expecting some degree of slop in the steering, but during such a limited time, it was not evident exactly how bad it is. Between 35-55 mph, this vehicle is almost undriveable. The sway from side to side (needing constant correction) is beyond belief. At higher speeds, it gets less uncontrollable, but I usually drive it locally, and it's truly terrifying. On further investigation, it appears this is a common feature on almost every gladiator, to the point that a company has developed and sells a 0 part to reduce this death-sway. The issue is the steering box being bolted to the frame (which flexes under normal use) along with a sub-par anti-sway dampener and factory-callibrated steering box, which hs way to much play (but can be adjusted). In my opinion, this issue is grounds for a recall immediately before people get killed. It's that dangerous that I refuse to drive the vehicle over any distances other than to my local store. It is now back at the dealership, and they have stated they cannot make any adjustments to remedy the situation or add the synergy adapter which resolves the issue because fiat-chrysler have not admitted there is a problem and the nhtsa hasn't forced them to resolve this. My hope is that someone doesnt get killed before this gets resolved - but we all know how that's going to go....
CategoryEngine, Steering
DateJul 15, 2020
StateAZ
Description
Jeep wanders all over the road with very little steering play in the wheel. It does not matter if you are going 40 or 80mph, it wanders. My wife drove it the other day and said she felt like everyone would think she was drunk. I took this into the dealer to have it checked and they said it was withing manufacturers spec. All steering and suspension components were tight according to their diagnosis. They did not see an issue and this wandering was normal. It is almost impossible to keep it on the road with gusty winds at 60mph. We also have experienced an ac related issue where the ac will be blowing cold, then start to smell a warm musty smell and heat will billow out from under the dash on both drivers and passenger feet. Opening up the glovebox seems to allow the heat to pour out and then the jeep will return to normal comfort cooling. Does not matter if the vehicle is on ac, auto ac or reciculation. Very noticeable when driving long trips for several hours. Speed does not matter, but appears to happen more when driven for several hours.
CategorySteering
DateJul 12, 2020
StateAL
Description
I have had jeeps since 1974 and I am a chrysler retiree and this new gladiator is nearly impossible to hold straight on the road.. The steering is so loose it wander side to side.. On a narrow 4 lane it is white knuckle driving.. It scares me to go far in it..
CategorySteering
DateJul 12, 2020
StateTX
Description
Vehicle wanders in lane from right to left. Hard to maintain a straight line. If the wind is blowing or gusty, the vehicle will dart from one side of lane to the other. Dangerous to drive. I think there is something wrong with the steering box. You can move the steering wheel from about 10:00 to 1:00 and the steering tires will not move.
CategorySteering
DateJul 07, 2020
StateIL
Description
Truck wanders on highway. Steering has play in it that is basically a dead spot roughly 2 inches each way from center. Returned to dealer who stated it was out of alignment. Issue persisted and returned again the following week. This time it was reported that tie rod ends were bad and tech said it was not recommended to be driven. After tie rod replacement it was driven with service manager and issue persists. Service manager unsure what the issue is but admitted to me that there is play in the steering. We drove a comparative new from the lot and the issue was slightly worse on it. Still waiting, now six calendar days, for response from service manager about next steps. The vehicle is not able to be safely driven above 45-50mph. Truck was purchased with roughly 400 miles on it. Now has 1400, 400 of which have been accumulated from the 100 mile round trips to the dealership.
CategorySteering
DateJun 30, 2020
StateMO
Description
I purchased a new jeep gladiator rubicon and took it for a hundred mile trip on the highway to visit a relative. At highway speeds around 70 miles per hour, the truck needs constant attention and adjustment to stay in the lane. When you correct to the center of the lane, it wanders to the side, then you correct again, and it wanders to the other side. The next day I drove the a hundred miles on the highway back home and it repeated. I could not drive the truck one handed as it constantly needed correction. I've had previous jeeps, broncos, land cruisers, and 4 wheel drive vehicles. This is not normal and is a safety problem. It is scary to drive when a semi truck is next to you as the jeep is difficult to keep in a straight line. Driving the vehicle wears you out, from constantly steering back and forth to correct. I've researched the issue on-line and this issue is well known in the jeep community. There is a jeep gladiator forum where there are numerous complaints. At least three aftermarket companies are making products to correct the problem. It appears that the steering box flexes where it connects to the frame. There are multiple videos on line showing the steering box flex when the steering wheel is turned. When you turn the steering wheel with the tire on the ground, the steering box twists a little causing the wandering vehicle at speed. People that purchase the aftermarket bracket/brace for the steering box say it corrects the problem. My truck is currently at the dealer with 300 miles on it, and they say they can not see a problem with the vehicle. Since this is a new model, I suspect that the manufacturer will not correct the problem until there are wrecks or recalls due to the steering. Please ask the manufacturer to correct this dangerous problem. *tr
CategorySteering
DateJun 30, 2020
StateCA
Description
Wandering steering at highway & freeway speeds is unsettling and unsafe. I drove home from the dealership 40 miles and thought the wind must be causing the truck to dart all over the freeway. I drove on the street the next week, not nearly as noticeable and with the crown on the surface streets it's harder to feel. The next week, a 70 mile trip south was exhausting. I thought something might be broken. Bumping the rumble strip on the fog line and the botts dots in the lane line was the norm the whole trip on the freeway. The amount of take-up in the steering is an arc of 10 degrees or more when parked and engine off - that's steering box slop. An urgent turn isn't possible, and turning while braking is sketchy at best. The dealership I bought my truck from forgot my name as soon as we drove off the lot - fine, I get it. Don't lie to me and tell me that scary steering is normal, drive a ram 1500 and you won't see anything like this. Getting pushed off by the service manager on a safety issue is wrong. I took our truck to an independent suspension specialty shop and they said there is not enough caster in the factory geometry, which the factory tries to mask with too much toe in. They measured everything, said it was in factory spec. The dead spot in the steering box is exacerbating the poorly engineered front axle problem (lack of caster). I have a 93 wrangler that has more purposeful steering, that's just not right. When steering engineering fixes are already available in the after market, and fca has already improved the 2020 jl wrangler steering from the factory (see media/press articles), they know they have a problem. Please make fca fix this safety issue.
CategorySteering
DateJun 27, 2020
StateAZ
Description
The steering on my jeep jtr (gladiator rubicon) is sloppy. When driving at highway speeds the truck wants to wander and requires lots of correction to maintain a given path. On windy days or when semi tucks pass both hands are required at all times just to maintain a given path. Researching online revels lots of complaints exist with this issue. There are videos (and I have included pictures of my jtr) showing the steering box moving off the frame when the steering is actuated. Syngery manufacturing has developed a brace for the track bar and the sector shaft that eliminates this play and almost all people who have paid to install this aftermarket brace report much improved steering. The combination of complaints, videos, pictures and an already developed "fix" - not to mention personal experience driving my vehicle - all points to a problem with the design of this steering setup. Jeep needs to rectify this immediately. *tr
CategoryEngine
DateJun 25, 2020
StateTX
Description
Multiple cylinder misfires. Engine running with vehicle in motion. First occurrence at 160 miles on brand new vehicle. Check engine came on and auto stop/start warning messages and light appeared. Took to dealer. They cleared engine misfire code and made no repair. Check engine light and auto stop/start light came back on when underway on same day that vehicle was picked up from dealership. Took back to dealership. Said it was multi cylinder engine misfire. No diagnosis of cause determined nor repair plan identified. Vehicle has been in dealership shop almost five weeks now with no plan for remedying the situation. Jeep gladiator forum includes reports from over 30 similar situations with vehicles out of service. Response from fca virtually nonexistent. *tr
CategorySteering
DateJun 09, 2020
StateAZ
Description
Tl* the contact owns a 2020 jeep gladiator. The contact stated that while driving 60 mph, the power steering was loose which caused the vehicle to be difficult to steer. The contact stated no warning light was illuminated. The contact reduced the vehicle speed to 50 mph, and the steering operated as designed. The vehicle was taken to bill luke chrysler jeep dodge ram located at 2425 w. Camelback rd, phoenix, az 85015, and the contact was informed that the vehicle operated as designed. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 10.
CategoryFuel/propulsion System
DateJun 04, 2020
StateMI
Description
Check engine light came on reporting p018b code. Vehicle would not start, then when I did get it started will not accelerate from stop, will not shift into gear above 5th, and mpg drops to 5-8. Dealer replaced fuel pressure sensor and fuel supply line. Two days later check engine light came back on with same code. Dealer reported that fuel pump needs to be replaced. Currently part is on back order and will take 3 weeks to ship. *tr
CategorySteering
DateJun 03, 2020
StateIN
Description
The steering on my gladiator rubicon has too much drift and play, I'm constantly correcting from drifting side to side and the faster speed the more correction. My wife refuses to drive it. I'm 61 yrs old and have always owned offroad vehicles including 5 jeep's. This is a real problem jeep, this is dangerous for other drivers as well. *tr
CategorySteering
DateMay 14, 2020
StateAL
Description
My steering is incredible dangerous,my wife and child are not safe driving this truck and I cant believe I'm the only one... I'll be screenshotting this process to see if any results cone from this.... Fiat/jeep should never put out a product that steers and pulls you off the road as this truck will most definitely do!!!!!! *tr
CategorySteering
DateMay 12, 2020
StateFL
Description
This is the second time my gladiator has been back for steering related issues. The first was drifting to the right which was corrected by adjusting the toe (at 412 miles). Today I brought it in again because at highway speed the steering needs constant correction to stay in the lane. The dealer indicated that the front end alignment was in factory specs but the tires were a few pounds over so perhaps that was the problem. I only got to drive about 55 mph on the way home but the problem still exists. My old 2009 wrangler unlimited has never had any such steering issues and still tracks straight at 110k. There is obviously a problem that maybe jeep (fca) has yet to acknowledge because there are numerous videos/blogs listing complaints very similar to mine and also numerous complaints filed with the nhtsa. A company, synergy mfg, has come up with a novel solution due to demand for a fix so apparently there is a problem. *tr
CategoryUnknown Or Other
DateMay 07, 2020
StateGA
Description
The car goes into complete halt under bridge with lots of vibration. It reacts by pressing the brakes. It has caused me to crash. *tr
CategoryStructure:body, Unknown Or Other, Visibility/wiper
DateApr 19, 2020
StateGA
Description
The roof leaks in the center front and will unexpectedly hit the driver with water while driving. I was told by the dealer service manager that all jeeps leak and that he would try to fix it but it would likely get worse. It is a dangerous event to get hit by water while driving without warning. This is a new jeep 2020 gladiator. Since I am told it can't be fixed it would be considered a dangerous flaw. They have offered for me to drive to another dealer in another city to attempt repair. With what I have been told that seems to be an avoidance.
CategoryPower Train
DateApr 13, 2020
StateIA
Description
Around late february the vehicle started making a noise from the front drive shaft area. We took the vehicle to the dealer in denison iowa 3/4/20 and they told us the front drive shafts were defective and the parts are back ordered fro 4-6 weeks. They told us it was safe to drive but after they took it apart it started doing it more frequently and when it made the noise it pulled hard to the right and seemed unsafe. We contacted fca customer assistance and they told us they would have their parts team locate the required parts. It has now been 41 days and they still do not have the parts, and they are telling us they do not know when they will have the parts. They approved rental car but due to the expense we returned it after 1 month. We can only get the money we have paid for the rental car after our vehicle is repaired which now seems like another month. We could not afford to pay our monthly car payment plus the rental charges. At this point the vehicle has been sitting in our driveway and is not safe to drive.
CategoryElectrical System, Power Train
DateApr 10, 2020
StateTX
Description
Steering; scary to drive on hwy. Manual transmission feels like it grinds clutch related I thought that was normal cause it was brand new and not broken in. Not so problem still there. Back up camera doesn't always engage I wonder if the manual shifting has any flaws. Too much crap for such a high price. When can I return. Lmk. *tr
CategorySteering, Unknown Or Other
DateApr 04, 2020
StateFL
Description
I've had the vehicle 3 days. At 40+ mph, the vehicle drifts in the lane. There seem to be a dead spot in the steering. Didn't notice it during the test drive, as we didn't go on the highway and get overc40 for any length of time. I drive 25 miles one way to work, so I noticed it a lot today. This is a ,000 vehicle, it should not do this. I have an appointment monday at 8 am for the running boards, I will definitely bring this up.
CategorySteering
DateMar 28, 2020
StateFL
Description
Wandering steering has become dangerous. Steering is extremely unstable and car wanders. Steering is extremely difficult to maintain straight line. Careful attention is required as steering is difficult to maintain.
CategoryService Brakes, Unknown Or Other
DateMar 20, 2020
StateMI
Description
The vehicle is equipped with a forward collision warning system that is designed to both alert of an impending collision and apply brakes, if necessary. The system can be set to: off, alert only or alert w/ emergency braking. The system does not work properly. In fact, it works so in frequently that I took it back to the dealer. They evaluated it for 3 days and found nothing diagnostically wrong. The facts that I can confirm are as follows: occasionally the alert warning sound will chime but the brakes do not activate. I have been unable to ascertain what conditions allow the system to actually activate and work properly. For example, I have had the alert chime when another vehicle was making a right turn in front of me but during that same drive, when a second vehicle makes a similar right turn, the system does not alert me.
CategoryEngine
DateMar 16, 2020
StateCA
Description
Tl* the contact owns a 2020 jeep gladiator. The contact stated that while the vehicle was parked, oil leaked from the vehicle and left a puddle underneath the vehicle. The vehicle was taken to hilltop chrysler jeep dodge ram located at (3291 auto plaza drive, richmond, ca 94806 (510) 243-6100) where the oil pan gasket was replaced however, the failure recurred. The vehicle was not repaired a second time. The manufacturer was not notified of the failure. The failure mileage was 600. The vin was not available.
CategoryPower Train
DateMar 14, 2020
StateIA
Description
I bought a brand new 2020 gladiator not even a month old, 6 speed manual. Vehicle started smoking profusely and was expecting a fire, luckily only burnt clutch smell. Concerned about driving it and its brand new. The truck can either start on fire or explode! This is basically a rolling ticking time bomb. It's in at the dealership now with still no remedy. Fca should buy this back from me. W12 recall pressure plate is only a guess and frankly its [xxx]. The entire transmission needs to be replaced with a more robust and rugged solution that matches jeeps brand. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryPower Train, Steering, Unknown Or Other
DateMar 10, 2020
StateNC
Description
Unsure of what the issue is but have occasional issues with clutch and steering is very loose.
CategorySteering
DateMar 06, 2020
StateAZ
Description
While driving the vehicle at highway speeds(50mph+) the steering wanders left and right. I've taken it to my local dealership and they confirmed that the vehicle does indeed wander but stated that since another vehicle on their lot of the same make and model has the same issue it can't be fixed and should be considered "normal".
CategoryExterior Lighting:hazard Flashing Warning Lights, Service Brakes
DateMar 04, 2020
StateWA
Description
I purchased the jeep on 12/30/2019. It had 1,200 miles when the incident occurred. The vehicle was in motion when 4wd and abs warning light came on to indicate failure. I hit the brakes and nothing happened. The vehicle did not stop and caused an accident when I could not stop at a red light.*dt consumer is currently waiting on diagnosis and no repairs have been made. During the accident consumer had neck, back, and shoulder injuries. Police report has been filed case [xxx]. ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).')*jb
CategorySteering
DateMar 02, 2020
StateMI
Description
Truck wonders when wheel is straight . Been to the dealer twice to have it fixed ,. They did nothing
CategorySteering
DateMar 02, 2020
StateTX
Description
Truck feels loose when driving down the hwy ,like there is play in the steering box. Have had it back to the dealer over 3 times and it still does the same thing. It feels unsafe trying to drive down the road, my wife and daughter will not drive it. They say it's to hard to stay in there lane. The truck has done this sense I bought it.
CategorySteering
DateFeb 23, 2020
StatePA
Description
The steering is loose, requires constant drive adjustments to stay in lane.
CategorySteering
DateFeb 12, 2020
StateTX
Description
Steering issues - large dead spot in steering that makes it extremely dangerous to drive. My wife won't even drive the vehicle as it scares here at highway speeds. Around town the dead spot is smaller - still a work out to keep straight, but very dangerous at highway speeds. The truck wanders all over and you have to constantly correct. Cross winds are even worse as you have to cross the gap of the dead zone when the gust stops before controlling the steering. Took in to the dealer last week - they checked it all over, found nothing wrong underneath - told me that +/- half an inch dead spot is in spec. Problem is that on a rack in the shop, the dead spot is smaller (while a whole inch in play is still a lot and should be unacceptable for any car made in the last couple decades). On real world driving conditions, there is resistance from the road, so the dead spot is a little larger. Go faster, like the 75 and 80mph roads in texas, the dead spot is huge. At highway speeds it looks similar or worse than this video - https://www. Youtube. Com/watch? Time_continue=6&v=q8tfehcotjq&feature=emb_logo will be taking it to another dealer and another until resolved - not safe to drive on highway - and compared to our other jeep - the steering in that is tight and responsive - so this is an issue that can be resolved if jeep wants to resolve. Many other videos were posted, looks like many taken down now. Something isn't right in the steering box - too much slop - need engineering to put out a fix as service shops at dealers have no guidance to fix, and will just keep saying it's a jeep thing (but not all jeeps have this issue and not all gladiators have this issue, which means it can be fixed).
CategorySteering
DateFeb 11, 2020
StatePA
Description
There is a 2" plus dead zone in the steering where driver input turns the wheel neither left nor right. This is marginally acceptable in most situations but in winds and or towing it becomes very dangerous. Like driving a boat with a loose rudder.
CategorySteering, Suspension
DateFeb 08, 2020
StateRI
Description
Death wobble. When driving at speeds of 65+ mph when the weather is below 38f, if my jeep hits a significant bump in the road the steering wheel begins to violently shake as does the rest of the vehicle. It stops after I reduce my speed to below 55mph.
CategorySteering, Suspension
DateFeb 06, 2020
StateFL
Description
The steering on my vehicle drifts within the lane and is very difficult to operate. The dealer said it is a combination of electric and mechanical steering which is sensitive. Dealer said repair for this issue at this time. Waiting for a software update.
CategorySteering
DateFeb 04, 2020
StateNM
Description
At speeds of 65+ mph. Irregularities in the road surface cause the vehicle to swerve randomly toward the ditch or the other lane. Holding a single lane is near impossible.
CategorySteering
DateFeb 03, 2020
StateMS
Description
The steering on this jeep has a 1-1. 5" play on either side of driving straight and wanders all over the road.. It takes some serious effort to keep it driving straight.
CategorySteering
DateFeb 03, 2020
StateIN
Description
Went on a 100 mile trip and was exhausted when I returned home from trying to keep it between the lines. It wandered all the time.
CategorySteering
DateFeb 02, 2020
StateFL
Description
Excessive play in the steering wheel. Vehicle requires approximately 2 to 3 inches of movement before the front tires react. This creates an unsafe driving characteristic with unexpected movement while driving and difficulty to maintain lane.
CategorySteering, Suspension
DateFeb 01, 2020
StateCA
Description
The so called death wobble while driving under normal conditions.... Dry pavement at speeds between 60/65 mph on both city streets and highways .... It happens quite often... This vehicle has only 4000 miles
CategorySteering
DateJan 28, 2020
StateVA
Description
While in motion and increasingly noticeable as speed increases there is a dead spot in the steering. The input of the steering wheel does not correspond to the movement in the tires as observed from testing steering wheel movement and monitoring the tire movement. The vehicle has been checked twice by the dealership. The first time the drag link was replaced with no noticeable improvement. The second time the vehicle was deemed to be operating as expected. After replacing the drag link the dead spot moved entirely to the right side. When the steering wheel is straight, movement to the left is immediately responsive. Movement to the right has about a 2 inch dead zone. The symptom can be observed in this video: https://youtu. Be/-pjqtfgv4uc the problem is most likely in the steering box as the input to the steering box is not matching the output into the steering components. Having driven other gladiators without this issue and heard from numerous other owners about having responsive steering, this issue should not be described as normal operation.
CategorySteering
DateJan 24, 2020
StateNY
Description
The vehicle has a steering issue when driving at highway speeds. It has to be constantly turned to keep in a straight path. It wonders uncontrollably without constant adjustments from the driver. This is a safety issue to me because it's easy to get out of your lane if your not constantly focused on the road. You can't take your eyes off the road for even a split second.
CategoryPower Train
DateJan 15, 2020
StateCO
Description
Lose drive power
CategorySteering
DateJan 15, 2020
StateOR
Description
Tl* the contact owns a 2020 jeep gladiator. The contact stated that while driving at speeds above 50 mph, the vehicle would drift out of the lane and the steering would not immediately respond when turning the steering wheel making the steering very unstable. The vehicle was taken back to the local dealer lithea dodge (2121 mlk jr. Blvd eugene or) who was unable to identify the failure and indicated that the vehicle had operated as normal. The manufacturer) was notified of the failure. The failure mileage was 8.
CategorySteering
DateJan 06, 2020
StateCA
Description
Today is the first time I've taken my new jeep gladiator on the freeway. It has only 259 miles. I never noticed any steering problem while driving in town, but at higher speeds on the freeway I was constantly correcting to stay in the center of my lane. I agree with the many other steering complaints that there has to be a fix. I felt very uncomfortable driving like this.
CategorySteering
DateDec 27, 2019
StateCA
Description
My gladiator steering is not able to track straight. And there is constant play at all speeds. It has been to the dealer 3 times for repair and dealer has been unsuccessful at fixing steering play. My truck was out of alignment from the day I purchased it, chrysler escalated my case and then a notice saying my case has been closed. And there is no resolve for my steering issue. My next step is to discuss with lemon law attorney.
CategorySteering
DateDec 18, 2019
StateSC
Description
My jeep gladiator requires constant correction while driving and seems to have a ~1 inch dead spot from center before the wheels react which seems to allow it to also wander from left to right slightly and does not want to come back to center. It is more apparent at higher speeds and requires you to constantly over-correct to keep it center on a straight road. I scheduled a service and they could not find anything wrong but after I returned to pick up my jeep a asked the service manager to take a quick drive with me and I would show him the issue. After driving mine we also drove another one from the new lot and it seemed to have the same dead-zone/play in the steering that mine did. The service manager agreed that he could tell there was some sort of issue but that they do not have a fix for it at this time. This is unacceptable for a brand new k+ vehicle. I have also noticed that the steering box seems to actually move slightly while looking at it while the steering wheel is being turned. This issue needs to be resolved quickly as I am not the only one complaining of this. Fca needs to do something about it asap.
CategorySteering
DateDec 15, 2019
StateLA
Description
My gladiator needs constant steering correction to go straight. Steering is loose and the gladiator is constantly wandering right to left.
CategorySteering
DateDec 13, 2019
StateNJ
Description
Steering is loose. Needs to be corrected every 2-3 seconds at highway speeds. Windy conditions much worse. Not safe to drive. Not fun to drive. Continually wanders. Vehicle two weeks old. Factory stock.
CategorySteering
DateDec 11, 2019
StateSC
Description
My 2020 jeep gladiator requires constant micro corrections from 35 mph and above, even more noticeable at highway speeds of 50+. Aprox 1 inch or more dead spot in steering before I get a reaction to the wheels. I scheduled a service appointment for 12/9 and from what I have been told my dealer is that jeep has no fix for this problem , they have filed a case with fca. I personally wanted it documented with the nhtsa, to force fca to fix this problem, before some one is seriously injured or killed . Vehicle currently only has 1500 miles. Unacceptable for a k+ vehicle
CategorySteering
DateDec 11, 2019
StateGA
Description
Loose steering, there is a dead spot in the steering where you have to continually self correct to stay in a straight line.
CategorySteering
DateDec 05, 2019
StateND
Description
Steering seems to wander. Constant correction needed. Inquired and have been told 'it's a jeep thing' to which I would say my other jeep does not drive like this. Most noticeably on highway speeds
CategorySteering
DateDec 02, 2019
StateTX
Description
The jeep wanders at highway speeds without moving the steering wheel. I have to constantly make corrections just to stay in my lane and out of other lanes of traffic. Seems super squirrely when there are higher winds. Also, there seems to be a lot of play in the steering wheel meaning that I can turn the wheel an inch/inch and a half and the truck will not respond while driving at say 45mph. Not a very fun driving experience especially on longer trips. Wife refuses to drive it. I've heard of other people having the same problems and complaining to dealerships, but dealerships say, "it's a jeep and it's supposed to drive this way." very unsafe and it'll be a shame when people start dying from this issue because fca didn't want to fix this.
CategorySteering
DateNov 30, 2019
StateAL
Description
Loose feel in steering at highway speeds. Vehicle wanders excessively requiring constant steering wheel correction.
CategorySteering
DateNov 29, 2019
StateMA
Description
Bought vehicle new early september did not notice issue during road test which was mostly at slower speeds due to traffic. After purchasing and driving on highway immediately noticed there was an issue and went online to discover I was not alone with the loose steering. Not my first jeep and ive purchased more than the average joe in the past and never had an issue like this one. My daughter will not even drive it because it scares her. The steering at highway speeds is where its at its worst and you constantly have to be correcting to stay inlane. If its really windy people think theres something wrong with you. It is a safety hazard for any how claims they have it. Jeep is telling people its a jeep thing and theres nothing wrong.
CategorySteering
DateNov 29, 2019
StateUT
Description
Vehicle tends to wander all over the road, needing constant correction driving down straight roads at any speed. It acts like a vehicle that has a worn out steering linkage/box. I haven't had a car/truck do this since I owned a 20 yr old chevy truck 40 years ago. This youtube video exactly shows the issue https://www. Youtube. Com/watch? V=tfoyzfep0ka. There is apparently an updated steering box fca isn't telling customers about.
CategorySteering
DateNov 29, 2019
StateFL
Description
The steering has too much play before actually turning to either left or right. This is very noticeable at highway speeds. This makes the truck wander having to correct it constantly and when hitting the brakes it makes the truck pull to either side. I have been near hitting other cars and constantly correcting the wheel to stay in lane. This is very dangerous. I owned a jl that had the same issue until the dampner recall was done. The dealer tells me is a jeep thing and I know no dangerous behavior is a jeep thing.
CategorySteering
DateNov 29, 2019
StateLA
Description
Excessive play in steering wheel which results in the vehicle wandering at highway speeds.
CategorySteering
DateNov 27, 2019
StateNY
Description
The dead spot in the steering box makes the truck wander the road like a wet noodle, requiring constant input & dangerous over correction to stay in own lane. This is at any speed, city street or highway, turning & trying to drive straight. The one I test drove while mine was on the alignment rack was completely normal and safe to drive. No 'loose steering' in that gladiator. When driving snow covered roads I can't tell if the front is sliding or not. This is dangerous to drive. It is not a jeep thing! This has been an issue since I took delivery and I have not modified any drivetrain/suspension parts. Lowering the tire pressure gives a better road feel, but in no way fixes the loose play. Simply put... What goes into the steering box via the steering wheel/shaft, does not come out of the output side of the steering box without a serious delay to eventually put enough pressure to turn.*dt *tr tag/state (xxx) vin (xxxxxx) ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).'*jb
CategorySteering
DateNov 25, 2019
StateNC
Description
There seems to be a dead zone at center of the steering. I can move the steering wheel to the left approx. 1 inch and to the right approx. 1 inch and nothing happens. The jeep doesn't turn in either direction until you get past the dead zone. This seems to cause an over steer issue while moving down the road at speed. It can become very dangerous. The steering will do this while moving at any speed and also while sitting still in the park position.
CategorySteering
DateNov 25, 2019
StateFL
Description
Steering drifts, requiring constant corrections. The vehicle drifts right and left at road speeds (highway and city roads) I have already had one 'near miss'. This is a public danger.
CategoryVisibility/wiper
DateNov 21, 2019
StateMI
Description
On may 08 2019 I purchased a 2020 jeep gladiator . 2 day later my wife and I drove it to myrtle beach sc roughly 850 miles. Immediately we noticed when we go on the highway the washer fluid was not spraying more than 4 inches up from the bottom of the windshield. Needless to say we were lucky our trip had very little rain. When we arrived back home I went into the dealership I bought the jeep from and informed them of the issue. The sprayers work but only under 70 mph 6 month's later I have reported it several more times to feldman jeep woodhaven mi. I contacted jeep multiple time and was told unless a new part comes out there is nothing they can do. The washer fluid now doesn't when driving at speeds in the 50's and 60's now. I live in michigan and basically have to avoid any roads with speed over 50 mph to be abler to safely drive my jeep.
CategoryPower Train, Vehicle Speed Control
DateNov 19, 2019
StateMO
Description
Tl* the contact owns a 2020 jeep gladiator. When the contact attempted to engage the select speed control, the vehicle made a metal to metal grinding noise coming from the front driver's side. The contact stated that the failure occurred twice. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 2,500.
CategorySteering
DateNov 07, 2019
StateAL
Description
When driving straight on a highway, the steering requires constant corrections. The steering wheel must constantly turn left or right to maintain a straight heading. Tight highway driving can be very dangerous.
CategorySteering
DateNov 06, 2019
StateAZ
Description
Tl* the contact owns a 2020 jeep gladiator. While driving various speeds, the steering wheel became very loose. The vehicle was taken to martin swanty chrysler dodge jeep ram (2640 e andy devine ave, kingman, az 86401), but the cause of the failure was not determined. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 10,000. *ln*jb
CategorySteering, Suspension
DateNov 05, 2019
StateMD
Description
My 2020 jeep gladiator wanders off the road I have to keep trying to stay in lane. When I came to the red light stop the other driver asked me if I was ok basically thinking I was drunk driving. Took it to the dealer service and they said its normal with jeeps. I know something is terribly wrong with this car so I searched jeep gladiator forum and others are also complaining about the same issue. Some have even stated they almost got in a car crash. Plz do something about this
CategorySteering
DateNov 01, 2019
StateMI
Description
Jeep has loose steering going straight down a road . Been to two dealer to have corrected and neither could correct ! Very uncomfortable with this condition !
CategorySteering
DateOct 30, 2019
StateTX
Description
I now have over 5,000 miles on my new jeep jt. Since day one the steering has been so sloppy above 10mph that I often wander out of my lane. The dealer said that this was a "jeep thing" and get used to it. I currently own 9 jeeps, the oldest being a 1967 kaiser. This is not a "jeep thing". All of my other jeeps drive normally. The dealer did say that the new electric power steering pump was problematic and that a 0 better steering stabilizer might help. I also own 47 vintage military vehicles and not one of them steers as poorly as this new jeep gladiator. Jeep is not going to fix this until people die.
CategorySteering
DateOct 28, 2019
StatePA
Description
The steering has a very excessive amount of "play" in it. Where while driving there seems to be a dead spot or lack of steering response to moving the steering wheel. Especially noticeable on the highway and while towing. The vehicle wanders back and forth across the lane. Can become dangerous at times.
CategorySteering
DateOct 27, 2019
StateAZ
Description
The gladiator is pulling to the right more than it should when driving on the highway. Drove another one and it does the same. The dealership tried to resolve the issue but cannot fix it. Chrysler said they cannot fix it at this time and is aware of the issue.
CategoryStructure:body
DateOct 22, 2019
StateRI
Description
When opening and closing the driver and passenger side doors, there is a noticeable clicking sound. I have since become aware that the aluminum exterior of the door is peeling away from the steel structure inside of the door resulting in this clicking sound due to the flexing of the door.
CategorySteering
DateOct 20, 2019
StateMI
Description
2020 gladiator purchased august 30. Have been to the dealer every week since to discuss steering free play and wandering on the road. I was told it was manually adjusted and aligned and that is all they can do. Then told, when I asked for documentation/service records (which took 7 weeks to get) they said nothing was done because fca has not given them any information. Tried another dealer. They agree, steering is loose, but have no tsb from fca so there is nothing they can do. This will be very tricky to drive on slippery michigan roads. This is unacceptable in a new jeep or any new product.
CategorySteering
DateOct 20, 2019
StateGA
Description
Vehicle has excessive play in steering and constantly wonders on the road. Excessive play is exhausting while taking long trips as it requires constant adjustment on the road to correct. Contacted dealer, jimmy britt chrysler dodge jeep in dublin georgia and was told "jeeps do that you have to get familiar with it". I have had many vehicles in my lifetime and none have been this hard to keep on the road. This happens in the city as well as the highway..
CategorySteering
DateOct 18, 2019
StateFL
Description
The steering box has an unacceptable amount of play according to 49 cfr 570. 60 - steering system. It has more than 2 inches (1 to each side) of play and requires constant adjustment to keep the vehicle going straight. Fca has revised the steering box 5 times so far and is attempting to mask it with a steering damper which does not do anything for the lash being out of spec for the vehicle.
CategoryPower Train
DateSep 27, 2019
StateAZ
Description
Driving on interstate 70 with approx speed of 65. Caught on fire. Flames and lots of smoke coming from under jeep. Smoke entered cab. What I think is transmission fluid left trail on interstate. I have photo.*dt*jb*dt *js
CategorySteering
DateSep 23, 2019
StateGA
Description
I have owned this truck 3 weeks now and about 1,000 miles. The issue I have us with the steering at highway speeds especially. I have never driven a modern day vehicle with this much steering play. This past weekend I took a mostly highway trip and it was mentally exhausting to have to work the steering wheel constantly back and forth with about 2" off play before it moved the wheels. I called the dealership and they said it was a "jeep thing " and I would get use to it. But I have owned 2 wranglers and currently have a grand cherokee as well and this is most certainly not a jeep thing. I don't know what the answer is but this is definitely a safety hazard when you have to constantly be working the wheel when driving at highway speeds. No joke my grandfather's 1950 chevrolet truck had less slop in the wheel. I really think this needs to be looked into because having to work to wheel constantly could cause you to overcorrect and crash.
CategorySteering
DateSep 20, 2019
StateGA
Description
Drifts/wanders all over the road at highway speed.
CategoryEngine, Unknown Or Other
DateSep 16, 2019
StateFL
Description
While driving for about an hour doesn't matter what speed it is all of the sudden there is hot air coming in from the front feet space by the pedals, you can feel it in passenger side also. ( ac is on and blowing cold air and the recirculate button is on) upper vent blow cold air while this happens. I had taken it to dealership to take a look at it but the computer doesn't show anything so it has not been fixed. In all the years I have own a other vehicles I had never experienced anything like this so this is not normal and very uncomfortable when you are wearing open toe shoes. I asked dealership to drive it so they can experience so they will take a look at it again when the other recall part comes in. I notice it since the first week I took ownership.
CategoryEngine And Engine Cooling:exhaust System, Structure:body
DateJun 25, 2019
StateCA
Description
Tl* the contact owns a 2020 jeep gladiator. While driving approximately 65 mph, the floor panel on the front driver's side became so hot that it burned the bottom of the driver's foot. The carpet on the floor panel was removed and there was a warning not to remove the carpet because the exhaust system runs under that side of the vehicle. The contact stated that the warning label was not visible unless the carpet was removed. The vehicle was taken to lithia jeep dodge (2229 king ave w, billings, mt 59102) where it was diagnosed that the vehicle was performing according to standards. The manufacturer was contacted via email. The vehicle was not repaired. The approximate failure mileage was 3,000.

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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10 COMMENTS
  • luar

    bought a 2021 gladiator 3.6l diesel only issue i have when truck is on idle and press the accelerator couple times does a sound like return vacuum anyone have similar issues?

  • Brian G

    I purchased a brand new 2020 jeep gladiator from the day I purchased it the check engine light And the auto stop light kept coming on took it back numerous times and the dealer just kept resetting it finally the fourth time bringing it back now they informed me that it needs an engine with 20,000 miles on it. Can you tell me that there’s antifreeze leaking down the cylinders and that’s kept causing the check engine light to come on give us a code of a misfire. Now they had my gladiator for a month and I’m still waiting for them to get this thing together

  • Christina A

    2020 Jeep Gladiator less than 1000 miles engine light comes on take it to dealership told it had bad cam…come to find out they already replaced cam before I bought it! Not disclosed when I purchased! So now they said it is bad gas and Mopar says to stay in warranty I have to pay for them to drop tank to get out bad gas not covered under warranty! 550.00 I haven’t had it a month! Felt like I had no choice dropped tank! 200 miles later engine light back on! I put $24,000.00 down on this vehicle and scared! Taking it back to dealership tomorrow!

  • Scott O

    I have had multiple issues with my 2020 Gladiator 6 speed manual. The 1st thing was while towing a 3.5K trailer I smelled the clutch burning, complained to the service department issue was not resolved. 2nd thing was the Auto start stop wasn’t working. The dealership said there was a damaged connector under the dash. They pulled the dash replaced this damaged connector. Then I had auto start stop errors and an engine light. complained about these errors 3 times and now it looks like they may have fixed this issue. was in the shop for 1 week for this issue no rental car provided. 3rd thing the input seal on my transfer case blew out and started leaking, took it into the service department for the transfer case locking up two times on me and not allowing the vehicle to move until it was at 2.5K RPM’s then it made a load thud and moved forward. This is when they found the transfer case input seal leaking. It took 15 days to get this issue fixed again no replacement vehicle was provided. 4th thing last night while on a very icy slick intersection the transfer case popped out of 4 wheel drive twice and I almost got in an accident because of this failure. I’ve owned this gladiator since August 2020 and now I have lost all confidence in it’s quality and safety. It has been in the dealership for 3 weeks already, I didn’t buy this to see how well I could get along without being able to use it or to get me into accidents because of silly malfunctions. I live in Fairbanks Alaska and a vehicle needs to be dependable up here or it could cost a person their life.

  • Dale

    Two problems: (1) Engine light is on, and (2) steering wanders at highway speeds. Purchased 2020 Gladiator Sport with Altitude package on 8/20/20. On Sept 3 with less than 600 miles the Engine Light came on.

    Took it to Jeep dealer service department on Sept. 11. After a week they said they didn’t know what was wrong and therefore not covered under warranty. They suspect contaminated gas and want me to pay them to drop the fuel tank so they can test gas. I know the gas isn’t bad (I have a 5 gallon can from the last fillup and retail gas supplier confirmed gas wasn’t contaminated) and told them so. They don’t really care. So I called Jeep Wave customer care 844.533.7928. They have the Jeep corporate engineers working directly with jeep dealer service department for over a week with no solution thus far (today is Oct 6). I have a feeling that this will not end well and might have to pursue other options.

    The Jeep Wave customer care rep has logged in my complaint about the steering problem, but that I want to work with another Jeep dealer service department that they recommend after the Engine Light problem is solved.

  • Russ

    Bought my Gladiator on Saturday and on Monday check engine light came on . Took it to dealership and they reset censor. Drove till 250 mile mark and it did it again . This time they had it for 2 days and said it was fixed . Drove it till 700 mile mark and same thing. This time they have had it for going on 3 weeks. Dealership has sent data to Chrysler in Detroit. They don’t know what the problem is . Dealership told me one bank on engine is only at 30% compression on cold starts. Dealership can not start to fix until Chrysler figures it out .

  • John R

    Our Jeep is at the dealership in auburn Calofornia for 16 days and counting! It will not align! When we bought it 4 weeks ago it had a pull to the right and the steering wheel was off to the left. The steering wheel has to be held on the freeway at any speed over 45mph. They wrote up a due bill when we bought it for alignment problems! Well we should of never bought it, we drove it for 1100 miles and couldn’t keep it on the road. The dealership finally got us into service and said that they would align it and we would have it in the afternoon. They called us a few hours later and said it was ready to go! I was so happy since we out 30,000 cash down on a 45,000 Jeep gladiator, and to top it off it was my wife’s every day driver. So we headed down to the dealership to pick the Jeep gladiator up. When we arrived the head mechanic was in the service drive and talked to us and told us not to worry it was all fixed, the only thing he couldn’t fix was the CAMBER witch was at least 4 degree’s out. Doesn’t sound like that much but it made the Jeep pull and wander to the right! So we drive it home and as soon as we got home my wife said no way I am driving this gladiator like this, it’s a dam lemon! So I called back and told them that I would be back in the morning to talk to the service manager. After a heated conversation I left the Jeep there and told them I will not be paying for a Jeep that can’t stay on the road and left the dam thing at the dealership! They called me that afternoon and said they were going to get it fixed and it would drive like brand new! Well it was already brand new and it drives like a dam drunken 90 year old that has old timers! So they didn’t call me for a few days and then the phone rang! It was the manager do the dealership. He stated that they couldn’t find a fix and that it was probably just a bad gladiator! I said hell ya it’s a bad gladiator. Then he tells me well you need to call Chrysler and start a claim! We are on your side and need to get this bought back. Even though I just bought the Jeep from his dealership 4 weeks ago! Anyways the Jeep is still there and Chrysler has not called me as of today! So I don’t know what they are going to do, so I will hurry up and wait! Counsel is my next step if they don’t so the right thing! Anyways do not buy a gladiator, EVER!!!!!!!!!!!

  • Mike

    My 2020 Jeep dash started to have warning lights on. When I shut my truck and tried to turn it on it would not start. Repair shop stated computer problem. They replaced computer and still had issues. They then replaced all the sensors and still issue. They then decided to change engine and still has a problem. No one at dealership is giving me answers and corporate is letting it drag. The 2020 Jeep Gladiator has a little over 12k miles. Has been 10 weeks to this date. Still no vehicle.

  • Brian

    Just had my 2020 Jeep Gladiator replaced by the Dealer. The steering is all over the place, my Uconnect system won’t install the updates so it had to be replaced, They over filled the engine with oil on it’s first service so it had to be drained, my oil pump needed to be replaced ( Back order for 4 weeks so I couldn’t drive it), the A/C systems seals dried out and leaked refigerant, the blue tooth speaker stopped working and had to be replaced, The alignment was off when I left the dealership so that had to be done and the speaker system is having problems with the Amp so it sometimes sounds like all the speakers are blown. It also makes a terrible noise when it’s put into reverse. Total Lemon!! but i live in Canada and we dont have a lemon law.

  • Damon

    The steering is all over the place, I drove a Gladiator for a few miles, Drove fine. Just pickup up a new Jeep Gladiator for my Girl friend it was a rainy day. She said it was hard to drive, I told her it was just stiff.
    That next morning I drove her Jeep, Your lucky to keep it in the same lane.. WOW, I afraid I going to get pulled over. This jeep is a constance struggle to keep it in the lane… These Jeeps should never leave the lot with out repairing this major Problem….. 112 Miles

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