Visibility/wipers and services brakes issues among the top complaints received by the NHTSA from vehicle owners
Very few automakers continue to produce wagons, but that hasn’t stopped the 2020 Volvo V90. This luxury model claims to be “Crafted for comfort. Built for adventure.” However, customers disagree with the publicity, as they are left dealing with defective visibility and malfunctioning service brakes.
Problems with the Visibility/Wipers
Seeing out of the windshield and noticing what’s around the vehicle is key to staying safe on the road. Yet, this Volvo wagon struggles to provide the visibility that customers demand.
Here is one NHTSA complaint worth reading. “I just swapped my Volvo S90 2018 for a Volvo V90-CC2020. This vehicle has an excessive amount of windshield glare from the dashboard & heads-up display that creates a great amount of distraction and vertigo while driving. This can create such a distraction that I don’t know what to do.”
Volvo has been completely transparent about other visibility concerns. For example, Service Bulletin #TJ35583.1.0-2020 discusses how the panoramic sunroof has a roller blind that continues to hang loosely. But that’s not all! There’s another communication, Service Bulletin #TJ35507.2.0-2020, talks about the outer rear mirror glass getting into the incorrect position after the vehicle reverses. Overall, it’s clear that customers can’t count on the auto glass with this Volvo V90 – it won’t provide any comfort and certainly creates too much of an adventure.
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2020 Volvo V90 Complaint Summary
|Number of Complaints
|Unknown Or Other
Problems with the Service Brakes
When organizations are rating new vehicles, the standard safety features are always looked at. The service brakes are one such system that must work correctly to keep occupants protected.
Yet, U.S. News and World Report pointed out that this model features a “below-average predicted reliability rating.”
This lower rating could have something to do with the major recall that occurred. NHTSA Campaign Number 20V144000 states that there is a software and hardware incompatibility on more than 120,000 vehicles. This manufacturing defect causes the Automatic Emergency Brake system to fail as it won’t detect obstacles or engage when needed. When drivers think the system is backing them up, it could cause an accident instead. Considering how hard it is to see out of the windshield, these two problems can create massive trouble. These are the types of “adventures” that customers shouldn’t be paying more to experience – it’s better to purchase a clunker and save some cash.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Volvo pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.