2022 Dodge Ram 2500 Problems and Top Complaints – Is Your Car A Lemon?

Electric system and powertrain problems are among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

The 2022 Ram 2500 is a heavy-duty pickup truck that continues to gain a lot of attention. After all, the automaker claims that this truck helps to “get the job done.” What job is Ram referring to, because customers are only seeing the defective electrical system, malfunctioning powertrain and dangerous visibility concerns?

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Problems with the Electrical System

As a modern pickup, there should be no lack of features and capability with the Ram 2500. Yet, the electrical system is causing some major roadblocks.

One NHTSA complaint says, “After shifting into reverse the infotainment screen sets brightness to full which at night is blinding and causes eyesight visibility to be extremely low when looking at other views to back up like the mirrors or outside the window. This increases the risk of hitting something or someone when in reverse. Instead, the infotainment screen brightness should not change. Specifically during night time.”

There’s even a recall related to the electrical system. NHTSA Campaign Number 21V798000 points out that the Cummins 6.7L Turbo Diesel engine might have an electrical short in a relay. This defect can cause a truck fire whether the engine is running or not. Plus, it affects more than 130,000 vehicles. With this many defective vehicles around, it’s possible there’s one in every community, just waiting to burst into flames and cause destruction.

Problems with the Powertrain

The powertrain in a heavy-duty truck should be well-built and reliable or there will be issues, especially when towing or hauling. Yet, that’s what we see happening with the Ram 2500.

One NHTSA complaint states, “I purchased a brand new 2022 RAM 2500 Limited Cummins. Crew Cab, long bed. I heard online on one of the diesel truck forums that the factory was underfilling the differentials. I checked both differentials, and found that the front was at least 3/4 of a quart low on oil, and the rear was about 1/4 of a quart low. This could potentially cause a crash or wheel lockup if the differential were to fail due to being low on oil!”

Of course, it’s crazy to think that Ram could build a truck with a reliable powertrain, especially when examining the defects currently being dealt with. Another recall, NHTSA Campaign Number 21V925000, says that the side air bag inflatable curtain assemblies might not have the appropriate amount of gas inside, leading to issues with deployment. If the bag deploys the wrong way, injury becomes more probable. It’s unclear at this point if Ram is trying to purposely hurt its clientele or if the manufacturing is truly this remedial. Either way, the automaker can’t be trusted to produce any major truck system, including the powertrain.

Problems with Visibility

Seeing out of the heavy-duty truck would be important, especially when hauling or towing heavy equipment. Yet, drivers are struggling to see anything from the Ram 2500.

Here’s a final complaint on the NHTSA website. “The contact owns a 2022 Ram 2500. The contact stated the heater was not functioning properly… [and] … that he could hear air coming through the vents however, the windshield was fogging up, causing the contact to not see the roadway clearly. The contact stated there was no warning light illuminated. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 23,000.”

How does a driver “get the job done” until the windshield is cleared? It’s never safe driving blindly, but that’s what Ram expects owners to do because there are currently no service bulletins outlining how to fix this problem. Until Ram starts building a solid heavy-duty pickup, it might be time to choose one of the other brands. At least drivers might be able to see out of the front of these HD models.

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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1 COMMENT
  • Anita

    We purchased a 2022 Dodge 2500 diesel after very carefully checking weight specifications for installing snow plow and tossing between the dodge or Chev. We finally made our decision to try Dodge, we picked our new truck and took it to have the plow professionally installed. The truck was used 2 times on our personal driveway and worked well we were pleased. Then one day as I turned a corner headed home I heard a loud bang, immediately parked the truck and called a tow truck to bring the truck into dealership to be checked.
    They called to explain that the differencial was completely blown apart but wouldn’t be covering it under warranty as it wasn’t their fault and told us it would be $5000 to repair but the other problem is the parts weren’t available… fast for forward 2 months our truck is still at dealership they finally got the parts but now there seems to be more damage. Apparently it damaged the case too so now it will be $10,000 ! But they don’t have the newest parts either. Nothing adds up there is no way we caused damage to this truck we are responsible adults that do not abuse our vehicles. We have tried calling the customer care to be hung up on repeatedly, our relationship with dodge has been extremely tarnished

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