Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win.
When the time comes to get a new full-size truck, many enthusiasts gravitate toward the 2021 Ram 1500 for its amazingly good looks and superior powertrain options. The manufacturer claims this truck was “designed for serious performance.” However, many owners are disappointed to find a plethora of problems. Hundreds of complaints find fault with the vital components and systems needed to keep the truck running safely and smoothly. A very large number report that their vehicles stall and engines shut down unpredictably. There are also complaints that brakes and high-pressure fuel pumps fail, and the electrical system malfunctions.
Click on another model year to view more problems: 2018 2019 2020 2022
Contents
Don’t be stuck with a lemon. You have legal rights to cash, return or buyback.
The law makes Dodge pay legal fees.
We've fixed thousands of lemon problems. Message or call 877-795-3666 today.
NHTSA Complaints for the 2021 Dodge RAM 1500
| Complaint Category | Number of Complaints |
|---|---|
| Engine | |
| Electrical System | |
| Unknown Or Other | |
| Power Train | |
| Fuel/propulsion System | |
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Service Brakes | |
| Vehicle Speed Control | |
| Steering | |
| Air Bags |
Most Common Problems with the 2021 RAM 1500
Owners of 2021 Ram 1500 trucks have been complaining to the National Highway Traffic Administration (NHTSA) about ongoing issues since late 2020. In 2021 and 2022 there were more than 110 complaints each year. By early 2023, total complaints had topped 255, with engine shutdown issues constantly increasing.
In terms of numbers, more than half are filed as engine issues. But more than a third of these are also regarded by the complainants as electrical system issues. The most common problem, which involves the engine stalling and/or shutting down, features prominently in both these NHTSA complaint categories.
Other components and systems that complaints target in relatively large numbers are the fuel/propulsion system, forward collision avoidance, powertrain, and service brakes. Many of the complaints filed as unknown or other are also listed under other NHTSA categories.
There are 8 recalls including an urgent recall that states those affected must not drive the vehicle. NHTSA Campaign Number 21V037000 warns that the master cylinder push rod may disconnect from certain 2020-2021 Ram 1500 Classic SLT trucks. These trucks were built without the retaining clip that secures the master cylinder push rod to the brake pedal. This can cause the brake pedal to separate from the brake system, increasing the risk of a crash.
There is also a recall, NHTSA Campaign Number 22V767000, initiated due to fuel pump failure. Up to 60,413 Ram 1500 and various Jeep vehicles may be affected. The recall states that the high-pressure fuel pump (HPFP) may fail, causing an engine stall. This, in turn, can result in the engine stalling and will increase the risk of a crash.
Problems with the Engine
To be considered a powerful and capable pickup, there must be a reliable engine under the hood. With either the gas or diesel power options, there have been many complaints, causing people to trust the integrity of the Ram Truck brand.
Most of the complaints filed as being engine issues are from 2021 Ram 1500 owners who have experienced their engines shutting down at a low speed for no reason.
Engine Shuts Down at Low Speed
Typically, as a Florida owner states: When it happens, the driver must stop, place the truck in Park, and restart. Sometimes it puts the brake on and shifts itself into Park when it stalls. This is “very dangerous in traffic or on train tracks. Hundreds of people are posting about the same situation and dealers can’t duplicate it.”
Reading through the many complaints, it seems to happen frequently when drivers are turning, perhaps because they are slowing down. An owner from Pennsylvania states that the “truck stalls while making hard turns, usually at slower speeds. It has also cut off while making a turn into traffic.”
Both these complaints were lodged before the HPFP recall was issued so there’s no indication if this could have been the cause. But there are similar complaints about incidents in early 2023 from owners who haven’t been notified about the recall.
For example, on January 18, 2023, a South Carolina owner’s 2021 Ram 1500 Hemi eTorque shut down while driving. “This has happened approximately a dozen times in the last year. On most occasions, this has happened within the first 5 minutes of driving.” As described by many others, “The vehicle shut off, goes into Park, and the emergency brake engages. A message appears on the dashboard indicating (the) auto park engaged. In order to get moving again, we have to start the car, disengage the emergency brake, and put the car in drive. This is a dangerous situation that will result in serious injury or worse.”
Alarming Concerns from Owner
An owner from Michigan has named his truck “Death Trap.” The Ram 1500 has been in the shop 4 or 5 times in the past year (to May 2022) because the problem has occurred at least 7 times. “My dealer representative admonishes me for being annoyed with them that they can’t find the problem, since in their words, ‘it only happened seven times’.” He describes how the truck suddenly stops, slams on brakes, and stops in the middle of an intersection, at the entrance to a multi-highway, or just out of a parking lot. His case has been escalated and he states that Chrysler, which owns Ram Trucks, has mentioned a buyback. Others haven’t been so lucky.
This is because many dealers maintain there is nothing wrong with trucks that shut down, usually because they can’t replicate the problem or identify an error code.
He challenges Chrysler “to admit, uncover, and rectify this problem before my death trap and those others out there actually cause a fatal accident.” He tells them to listen to their customers and read all the complaints on the NHTSA site about the 2021 Ram 1500 “that are exactly the same as mine.”
Electrical System Malfunctions
There are scores of complaints filed as electrical system faults that focus on the Ram 1500 stalling and/or shutting down. The descriptions are much the same as those mentioned above. This is not surprising, since about 65% of these complaints are also listed as being engine problems as well. About 56% of the forward collision avoidance complaints are also listed under the electrical system. This also stands to reason since sudden stalling and shutdowns will put those in or around the malfunctioning truck at risk of a crash.
An owner from Maryland puts it bluntly: ”This truck is unsafe and unpredictable as it could just shut down at any time, cause an accident where people could get injured or killed.”
Other Electrical System Problems
There are other electrical system complaints too. For example, an owner from Illinois describes how his new Ram 1500 Classic caught on fire. He had pulled over because he thought the vehicle was overheating. He got out and dialed 911. “By the time they arrived my whole truck was on fire from front to back – the truck got totaled.” To make matters worse, he reports that “the dealership that sold me the truck is refusing to do anything as it was still under warranty.”
A complaint from an owner in California states that their Ram 1500 Eco Diesel stays on after it’s been switched off. Having happened several times that week, they are now too “scared to park in our driveway and garage.”
In the first 3 days of owning a 2021 Ram 1500, a North Dakota owner had the engine shut off 4 times. An error message shows that “the vehicle needs an on/off power cycle to continue. I believe the failure was caused by a loose ground wire or controller that went offline and needs a power cycle to bring all controllers back online. Safety is a concern due to the engine shutting off and needing to coast the vehicle to a safe spot if it will reach one.” At the time of the complaint, the owner was still waiting for a diagnosis from the dealer.
Fuel System Problems
A well-performing fuel system is just as important as the motor, but it appears to be equally defective. There are several issues highlighted in NHTSA complaints. One is that fuel spills (some say flows) out of the fuel lines, potentially creating a fire risk. Another is that the fuel pump fails and sends metal shavings through the fuel system. Then there’s the much-documented problem of the high-pressure fuel pump (HPFP) failing and causing the engine to stall.
Examples of Complaints
As far as the recall is concerned, some owners have experienced the problem, with their HPFPs failing. Others haven’t. Either way, by February 2023, more than 4 months after the recall was instituted, the parts weren’t available to do the necessary repair. This is a major issue since affected owners have been told not to drive their vehicles.
An owner from Texas whose Ram 1500 kept stalling and shutting down had no joy with dealership diagnoses. Eventually, when it was just out of warranty in the first year of ownership, they agreed to replace the fuel pump if the owner paid for it. At the time of the complaint, the owner was attempting to deal directly with the manufacturer.
After an owner from Nevada’s Ram 1500 shut down in August 2022, the dealer’s service representative said it sounded like an HPFP failure. This was confirmed 2 days later. But more than a week later, the owner was notified that there were “metal shavings in the fuel lines and injectors so parts were on order. This failure sounds very similar to the HPFP recall that Ram issued for earlier Rams.”
An owner from California had a similar experience, except that the wheels and steering locked causing the driver to lose control of the vehicle. The dealer diagnosed a failed fuel pump which resulted in metal in the fuel system, but could not explain why the transmission went from Drive to Park while the vehicle was moving. “If this failure had occurred while driving at freeway speed the results would have been catastrophic.”
Problems with the Brakes
When it comes time to stop a vehicle, it’s important to have a functional set of brakes. But hundreds of Ram 1500 Classic trucks have been recalled because the master cylinder push rod could disconnect. These owners have been advised not to drive their vehicles until they receive instructions on the inspection and repair required. Although the recall dates back to February 1, 2021, the recall notice is still active on the NHTSA website. So, presumably, the issue hasn’t been resolved.
Unfortunately, an owner in Georgia wasn’t able to stop a Ram 1500 and crashed in bumper-to-bumper traffic in North Carolina. Attempting to hit the brakes, the pedal went to the floor. The vehicle didn’t stop and it went into the back of a tanker. The airbags didn’t deploy either, but the dealer’s mechanic claimed it was due to braking failure and not related to the deployment of the airbags.
An owner from California was driving down an incline when the brakes engaged without warning. There was also “an abnormal sound” coming from the vehicle. The dealer’s technician was unable to duplicate the issue so no diagnosis was made. When taken back to the dealer and test driven in front of the technician, the failure did occur. But the technician informed the owner that the vehicle “operated as intended” and she should contact Fiat Chrysler Automobiles (FCA) for assistance. FCA told her that the feature could be “disengaged.”
Trailer Brake Controller Problems
According to NHTSA complaints, there is also an issue with the trailer brake controller. An owner from Florida states that having bought the 2021 Ram 1500 with a towing package he assumed it would be possible to tow an RV trailer. But the vehicle didn’t come with a brake controller. While the dealer had not revealed any information about this at the time of purchase, the new owner quickly discovered that the electronic trailer brake controller needed was on back order, with 450 orders outstanding. The complaint goes on to say that “I believe that vehicles, RAM Products, will hit the road with no Electronic Trailer Brake Controller, (chip problems), for many years causing many vehicles accident and deaths.”
An owner from Colorado also had trailer brake issues. “While towing a new camper, I was getting ‘trailer brake disconnected’ and ‘Check Trailer Brake Wiring’ messages. It was an “intermittent and unpredictable” issue, which the complaint states “is very dangerous, putting “my safety and others at tremendous risk.” The backup camera also wasn’t working, and the dealership advised the two issues were related. Replacing the trailer brake control module would fix the problem the dealership said. At the time of the complaint, the necessary parts had not yet arrived.
What if your 2021 RAM 1500 is a Lemon?
If you think your 2021 Ram 1500 is a lemon, the best thing to do is contact an experienced lemon law firm like Lemberg Law. Every year, auto manufacturers including FCA buy back, replace, or pay cash settlements to thousands of ‘lemon’ owners. Better still, the law makes FCA pay the legal fees.
If you’d like to pursue this idea, please call our Helpline or fill out a contact form as soon as possible.
Complaint Data
| Category | Electrical System, Engine |
| Date | Mar 09, 2023 |
| State | ID |
| Description | When I started my vehicle the starter failed to disengage. The vehicle was unable to shut off. The only way to turn the vehicle off was to remove the battery cables. If I reattach the battery cable to the engine the vehicle try's to start on its own but is unable to, it just keeps turning over. The original starter failed and was replaced in january 2023 by a ram dealer for the same issue. The dealer was able to find a replacement part at another dealership to avoid the long wait time to get the part. The current wait time is 30 days for the dealer to get the replacement part. I was told by the dealer that ram will only provide rental coverage for 5 days. |
| Category | Electrical System:ignition |
| Date | Mar 09, 2023 |
| State | MN |
| Description | The contact owns a 2021 ram 1500. The contact stated while driving 72 mph, the vehicle lost motive power and stalled without warning. The contact was able to pull over on the side of the road safely and restarted the vehicle and the vehicle momentarily started operating normally, but the failure reoccurred. The vehicle was taken to the dealer and the dealer stated no failure was found but the mechanic suggested that the ignition system needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 36,000. |
| Category | Power Train |
| Date | Mar 07, 2023 |
| State | WA |
| Description | Vehicle would not shift from 1st gear when starting off. Had to pull of to the shoulder to turn off the vehicle and restart. Said "service transmission" and check engine light lit. |
| Category | Structure:body |
| Date | Mar 07, 2023 |
| State | WA |
| Description | I was driving and went to back up and found the tailgate down. I had had it in the shop for a recall of the tailgate. Took it back to dealer and was told my tonneau cover was the reason. I disagree as when I shut it it was latched and flush. There is no alarm indicating the tailgate down and the contents potentially falling out. There should be some alarm to indicate the tailgate is open, just like when a car door is open. |
| Category | Engine, Unknown Or Other, Vehicle Speed Control |
| Date | Mar 06, 2023 |
| State | FL |
| Description | At any rate of speed the vehicle stalls and looses power with no warning. No check engine lights or any indicator comes on until the vehicle is already in stall position. |
| Category | Unknown Or Other |
| Date | Mar 06, 2023 |
| State | FL |
| Description | Vehicle stalls with no warning while driving |
| Category | Unknown Or Other |
| Date | Mar 06, 2023 |
| State | FL |
| Description | Vehicle stalls without warning. No lights or notice |
| Category | Unknown Or Other |
| Date | Mar 06, 2023 |
| State | FL |
| Description | Vehicle stalls with no warning |
| Category | Engine, Fuel/propulsion System, Service Brakes |
| Date | Mar 04, 2023 |
| State | FL |
| Description | We lease a 2021 ram. For the past year our truck will randomly stall when making a turn and pushing the gas. It shuts off, puts the vehicle in park, and engages the emergency brake when pulling out into traffic. We have brought it in to the dealership we got it from, letting them know that this is a huge safety concern especially if pulling out into busy traffic which is something we have to do on a daily basis. They said since they cannot replicate the issue there is nothing to fix. Our truck continues to stall and we use it not only for transport of our family but for hauling horse trailers - making it even more dangerous. We need a resolution as this puts us at risk and is very stressful, changing how we drive because we are afraid to pull out in certain situations. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Feb 28, 2023 |
| State | FL |
| Description | I have had two incidents where shortly after a cold start while driving the vehicle it would turn off and and the emergency brake would apply. In both instances I was approximately a mile from where the vehicle was started. I had slowed to make a right turn, upon completion of the turn driving under 20 mph the vehicle's engine would turn off, I was able to coast to a stop and then the vehicle's emergency brake would engage. When this happens the operator is forced to come to a complete stop, shift to park (in order to restart) and disengage the emergency brake. 2021 ram 1500 laramie etorque 12k miles |
| Category | Structure:body, Unknown Or Other |
| Date | Feb 26, 2023 |
| State | NC |
| Description | Bed separated due to improper weld. Caused gap large enough that a ratchet strap was able to pass through due to air flow and melted to hot exhausts located directly below. |
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | Feb 18, 2023 |
| State | MI |
| Description | The truck's push button start system was turned on to start the car, the keys were removed from inside the vehicle cabin but the truck was still able to be driven without the keys being inside. I started the truck to warm it up, then went inside my home, when I had to leave I changed my coat and forgot the truck keys in my other coat. I got in the truck and was able to drive as if I had the keys on me. When I reached my destination 5 miles away, I turned the truck engine off, and then realized I did not have the keys with me. The truck should not be able to be driven if the keys are not sensed inside the truck cabin. This is a safety risk, trucks can be stolen easily in this way. |
| Category | Electrical System, Structure:body |
| Date | Feb 17, 2023 |
| State | CA |
| Description | After intense rainstorms, we tried to start our ram 1500. All key fobs won't work but there was battery life in all of them. We could not get into our truck or start it with the key fobs. Only way inside the truck was with the emergency physical key inside key fob, but then the truck alarm kept going off with no way to turn it off. Our safety was put at risk since we couldn't operate our truck. After talking to service department through our dealership, they suggested towing the truck to them for diagnostic testing since we couldn't even start or place car into neutral. After diagnostic testing, the dealership confirmed our rf module located behind the rear seats was damaged by water damage and showed water was still in the module. The dealership confirmed this was their 6th case like this. Problem is they suspect the rear glass leaks to cause damage to the rf module. However, the antenna and brake light could also be the water leak issue. The dealership will confirm where water is leaking from and attempt to fix. No warning lights or messages were displayed before this problem occurred |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Vehicle Speed Control |
| Date | Feb 16, 2023 |
| State | WV |
| Description | I was turning right at a stop sign leaving my development and the truck shut off and applied the emergency brake. Thankfully it was at a stop sign in the residential area and not entering the main throughway. From reading online this is a known ram issue. |
| Category | Power Train |
| Date | Feb 14, 2023 |
| State | GA |
| Description | The truck stalled at a intersection and applied the emergency brake. This seems like a common problem with the torque engine. |
| Category | Service Brakes |
| Date | Feb 14, 2023 |
| State | FL |
| Description | Incident occurred two times. Driving in normal conditions at 30mph or less. The vehicle disabled the gas pedal/power, engaged the emergency brake, and turned on the emergency lights. Car had to be turned off and restarted. Vehicle resumed normal operations after restarting. |
| Category | Unknown Or Other |
| Date | Feb 14, 2023 |
| State | VA |
| Description | I purchased a 2021 ram trx in nov of 2021. The tailgate had opened on its own several times over 9 months until nov 2022. I complained to dealer during oil changes and they said it was my fault and blamed me for not shutting it hard enough or hitting release button in my pocket. I had 8 instances of the tailgate coming open. One I had my cargo load calm out onto highway. Two I had my golf clubs fall out onto highway. Three I had my tailgate hit my boat trailer jack. I went to an independent shop to determine if they could help some dealer never even recorded my complaints or requests. On inspection we found the strikers severely out of alignment and adjusted them to fix issue. We recorded videos and photos of the alignment prior to adjustment and after. In dec 2022, ram issued a recall for this exact issue. They then inspected my vehicle and noted the adjustments we made and the facts it was out of alignment prior. Marks could be easily seen where it was factory installed and where we adjusted to remediate. Stellantis and ram are now denying all liability for my losses and damages prior to the recall since I repaired outside of ram despite their refusal to repair after several losses incurred. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Feb 10, 2023 |
| State | CA |
| Description | Once again for the about 100th time our 2021 ram 1500 ecodiesel cuts off and when I means cuts off everything is off. No warning of any sort. Was going about 50mph and just completely shutdown on 880 southbound in sf bay area. Truck has 52k miles is maintained and no codes no nothing. I had my children in the vehicle at the time of incident. We slowly pulled the shoulder with the help of rig driver slowing down to make sure no one hit us. It's ridiculous that the current recalls aren't as important and hazardous as trucks shutting off yet here we are cause it's never duplicated while at the dealer. Is the fca going to wait till someone or folks lives are taken cause of this very hazardous/safety issue?! |
| Category | Engine, Fuel System, Gasoline |
| Date | Feb 09, 2023 |
| State | CA |
| Description | The contact owns a 2021 ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the rpm failed to operate as needed. The contact related the failure to nhtsa campaign number: 22v767000 (fuel system, gasoline, engine) however, the part to do the recall repair was not yet available. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000. Vin tool confirms parts not available. |
| Category | Fuel/propulsion System |
| Date | Feb 08, 2023 |
| State | MI |
| Description | When filling the vehicle gas pours out of the fuel fill tube and onto the pavement. It is almost to the point where I am unable to fill the vehicle with fuel. In order to put gas in you have to basically goes as slow as possible taking up to 20 plus minutes to fill. Dangerous to have gas spilled on the gas station cement that could catch fire and cause explosions'. Dealership informed me of several complaints with this issue. The vehicle has not been inspected by anyone as this vehicle is now out of warranty by 8k miles and could cost up to 00. 00 to fix. There are no warning signals for this issue |
| Category | Fuel/propulsion System |
| Date | Feb 08, 2023 |
| State | AZ |
| Description | My 2021 ram 1500 eco diesel had roughly 20,500 miles on it. On january 17th I was driving in my neighborhood and the car completely stalled and all electrical systems shut down. I was able to drift to the side of the road, called roadside service and had it towed to the dealership. After inspecting the vehicle it was confirmed the problem stemmed from the unresolved recall issue. They repaired my vehicle at no cost but the recall parts are still not available and there is no timeline as to when they will be available. Therefore the parts they put back in my car can fail again. I received my vehicle back on january 25th. I feel this vehicle is completely unsafe. I expressed my concerns to chrysler and they reviewed the situation for a possible buyback program but then denied it. After experiencing the complete shutdown of my vehicle and barely being able to get the vehicle to the side of a road in my neighborhood I cannot imagine if this happened while on a highway traveling at a higher speed with myself and my family in the vehicle. It scares me to think what could happen. When I expressed this concern at the dealership they understood but said "well it took 20,000 miles for it to happen so hopefully we get the recall taken care of before the next 20,000 miles". I thought that was a despicable response. Completely inconsiderate to my situation. I am scared to put my kids in our main family vehicle because of this. The recall was announced in october 2022 and as of now there is no timeline to when it will be fixed. I even told them if they did a buyback I would probably be perfectly happy with the same vehicle just with the engine that has not recall. They didn't budge. Please help!!! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Jan 31, 2023 |
| State | NM |
| Description | When driving at speeds above 45mph the truck loses acceleration out of no where. It will make grinding/shifting/stuck noises and rapidly going to unsafe speeds. I have been in high traffic every time this has occurred to me. This situation has put myself and my family in harms way too many times. I assume from my research this is a transmission/powertrain issue. This truck is a 2021,I am the first and only owner purchasing in 2021 early year. By three months in I had experienced the issue thinking it was a one off. It is not. I have taken the truck to ram dealerships in tx as well as new mexico and no one can seem to find the issue as according to them “nothing shows upâ€. I have a very detailed video of the issue happening as I was driving in 75mph. I have show it to the dealership with no solution from them. Latest service appointment was in october 2022-dealership could not find anything. The truck has been driven no more than 15 times from late october 2022-january 2023. The truck as of today january 31,2023 is currently at a collision shop, not related to this current issue but was caused by the ram dealership. I received an alert this morning (mopar) stating that the powertrain malfunction indicator light has come on. Other attached information was electronic throttle control (etc) warning light-if light is flashing when the engine is running immediate service is required and you may experience a steady rpm with no throttle control or engine stall and your vehicle may require towing. Transmission temperature warning light,charging system warning light also showed as concerns. I have contacted the current shop that has my truck in its possession to inquire what was done when the alerts wee received etc. Waiting on a call back from them. Bottom line, understanding that anything can happen with vehicles and not all can be replicated etc.,if ram knows it's a known issue fix it so your drivers/consumers don't die. Can we enjoy our investment safely ram? |
| Category | Air Bags |
| Date | Jan 25, 2023 |
| State | CO |
| Description | The airbags failed to deploy with an offset front end collision going 42 mph. My husband was in an accident and now has a brain injury. The airbags did not go off. The vehicle has been inspected by the body shop but no one will tell me why the airbags did not go off. I have called the manufacturer, a dealership, the body shop, my insurance company everyone just passes the buck to each other and I'm going in circles. They are fixing the truck now and it needs a new frame along with thousands of dollars in damage. No one can tell me whether it is safe to drive my family in at this point we have been through a ton of trauma because of my husbands injury and this just adds to it. There were no warning lamps or symptoms prior to the accident. I first emailed ram and they said the would need to inspect it. Then I heard nothing so I called and talked to a customer service representative who said my insurance company would contact them and I was told by my insurance co that I needed to contact the manufacturer. Then I was hung up on |
| Category | Fuel System, Diesel:delivery:fuel Pump |
| Date | Jan 25, 2023 |
| State | CA |
| Description | The contact owns a 2021 ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a high pressure fuel pump failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000. |
| Category | Electrical System, Engine |
| Date | Jan 20, 2023 |
| State | SC |
| Description | 2021 dodge ram hemi etorque shuts down while driving. This has happened approximately a dozen times in the last year. On most occasions this has happened within the first 5 minutes of driving. On all but one occasion we were yielding and then pulling into an intersection and the truck shut off in the middle of the intersection. This caused vehicles that were driving at full speed to swerve from hitting us. The vehicle shut off, goes into park, and the emergency brake engages. A message appears on the dashboard indicating autopark engaged, in order to get moving again, we have to start the card, disengage the emergency brake, and put the car in drive. This is a dangerous situation that will result in serious injury or worse. The very last incident the truck has been running a while. We stopped at a location and placed the truck in park. We never shut the motor off. A few minutes later, we put the car in drive and accelerated. Within the first 20 feet the vehicle shut off and came to a stop. Again, the vehicle automatically went into park and the e brake engaged. |
| Category | Engine, Fuel System, Gasoline |
| Date | Jan 20, 2023 |
| State | WA |
| Description | The contact owns a 2021 ram 1500. The contact received notification of nhtsa campaign number: 22v767000 (fuel system, gasoline, engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. The contact stated that they experienced a failure but was luckily travelling at a low speed in a residential area. There was metal found in the fuel filter and the entire fuel system needs to be replaced but the parts are not available. The contact has deemed the vehicle not usable and the manufacturer has been unable to help. |
| Category | Fuel/propulsion System |
| Date | Jan 19, 2023 |
| State | NM |
| Description | When fueling at the gas station the nozzle will not continuously flow. Even manually pressing the trigger to release the fuel from the hose it constantly clicks off after a few seconds. Adjusting the nozzle has no effect and fueling takes an extensive amount of time having to put small amounts over and over |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking, Power Train |
| Date | Jan 15, 2023 |
| State | TX |
| Description | After completing a left hand turn, the vehicle stalled while moving. The emergency brake activated. The car would restart but not immediately engage leaving me stuck in traffic. To get going again the emergency brake had to be deactivated and the vehicle restarted. Following the event an internet search brings up dozens of similar events with many being much worse as they happened at highway speeds. This is incredibly dangerous. I booked a service appointment and will have it looked at. However, even with this being a repeat failure with ram 1500 etorque as indicated through a simple internet search, that the dealership indicated they were not aware of this problem is surprising. |
| Category | Engine, Fuel System, Gasoline |
| Date | Jan 13, 2023 |
| State | NM |
| Description | The contact owns a 2021 ram 1500. The contact stated that on multiple occasions while stopped at a red traffic light, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The contact then received notification of nhtsa campaign number: 22v767000 (fuel system, gasoline; engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,700. Vin tool confirms parts not available. |
| Category | Engine, Fuel System, Gasoline |
| Date | Jan 12, 2023 |
| State | NV |
| Description | The contact owns a 2021 ram 1500. The contact received notification of nhtsa campaign number: 22v767000 (fuel system, gasoline, engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Electrical System |
| Date | Jan 08, 2023 |
| State | IL |
| Description | I was driving my new 2021 dodge ram 1500 classic and smoke started to come out from under the hood so I pulled over bc I thought it was overheating and then it caught on fire whilst I was still in it I immediately dialed 911 and by the time they arrived my whole truck was on fire from front to back the truck got totaled and I currently don't know where it is this happened in september of 2022 and the dealership that sold me the truck are refusing to do anything as it was still under warranty. |
| Category | Engine |
| Date | Jan 08, 2023 |
| State | MI |
| Description | While driving down the road my vehicle randomly prompted me to engage the break, then shutdown and abruptly engaged the emergency brake. This could have easily been a life threatening situation for me and other nearby motorists. It is my understanding this is becoming a common occurrence and should be investigated immediately. |
| Category | Unknown Or Other |
| Date | Jan 01, 2023 |
| State | MI |
| Description | Front piece of panoramic sunroof blew out. Going 70 mph on highway. No other vehicles near me. Temp was approx 62f out. Overcast. No overpasses. Blew out without warning and without previous issues. |
| Category | Visibility:windshield Wiper/washer |
| Date | Dec 22, 2022 |
| State | ID |
| Description | The contact owns a 2021 ram 1500. The contact stated while attempting to use the windshield washer function, there was no washer fluid coming out as needed. The contact parked the vehicle in the garage and notice that due to 5-degree weather, the windshield washer fluid line had burst. The vehicle was not repaired. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 40,500. |
| Category | Engine |
| Date | Dec 20, 2022 |
| State | FL |
| Description | Car has turned off on multiple occasions while driving and emergency brake engages. Very dangerous. Forums show this is a common issue but does not produce an error code. Something must be done. |
| Category | Electrical System, Unknown Or Other |
| Date | Dec 19, 2022 |
| State | TX |
| Description | On 12/16/21 with mileage at 10,380 my truck lost power and engine turned off as I was making a left turn at a speed of somewhere between 5-10 mph. After a complete stop I was able to turn the truck back on and everything seemed normal. I did called fca the following day and was told to have it checked at a dealership near me but covid hit my family around that time so I didn't take it in for service. On 2/27/22 with 14,800 miles the truck stalled again as I was making a left turn at a busy intersection. The truck stalled on me again for the 3rd time but I didn't document date or mileage. Currently I have a little over 32,000 miles and truck has stalled 3 times and not once did I get a check engine light. |
| Category | Fuel/propulsion System |
| Date | Dec 19, 2022 |
| State | KY |
| Description | I was at service station to get gas, and the nozzle clicks off no matter what speed I try, even though my tank shows being 1/2 full. Gas also runs out getting on my hand, the truck, and the ground. This is my first report of the problem, but it has occurred several times over the past two months. I had wondered if it could have been the nozzle malfunctioning, but I pulled up to the next pump and encountered the same issue. Had we been on a trip and unable to add fuel we could have been stranded. Had we been on an interstate and got stuck in traffic for an extended time, we could suffer the consequence of running out of fuel. The result could be tragic had the overflowing gas found an ignition source. Finally, the presence and smell of gasoline on me and my clothing is irritating and disguising |
| Category | Unknown Or Other |
| Date | Dec 15, 2022 |
| State | TX |
| Description | - driver side lock stays locked when unlocking the vehicle. Unable to enter and access the vehicle. It will also stay in the unlocked position when locking the vehicle. Vehicle is accessible to break-in. - the safety of passengers, such as my children, is at risk in the event I need to quickly access the inside of my vehicle's driver side if it's locked. For example, if my vehicle needs to be turned off in an emergency or the truck needs to be quickly driven or the gear be changed (say, if accidently not placed in park and the vehicle begins to move), etc. - dealer has not confirmed issue. - vehicle has not been inspected. - no prior warning messages or prior symptoms |
| Category | Unknown Or Other |
| Date | Dec 13, 2022 |
| State | WA |
| Description | Tailgate opened by it self while driving down the road. |
| Category | Electrical System, Engine, Steering |
| Date | Dec 09, 2022 |
| State | TX |
| Description | Vehicle stalled and shut off while merging into traffic. Dash lit up and ebrake engaged. No check engine light after incident. Extremely unsafe and could have caused an accident on coming traffic had to swerve out the way to avoid an accident. No prior warnings and has happened twice now. |
| Category | Unknown Or Other |
| Date | Nov 29, 2022 |
| State | VA |
| Description | While making a right turn at 5mph, motor shut down and emergency brake was applied. 22k mile on a ram bighorn. Serious safety issue |
| Category | Electrical System, Fuel/propulsion System, Service Brakes |
| Date | Nov 22, 2022 |
| State | MS |
| Description | Was making a slow 10-15mph right hand turn out of my neighborhood and the truck stalled. Power was still on, park brake came on while in motion. Had to shift back to park to restart. Once restarted, no caution or warning lights on the dash. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Power Train |
| Date | Nov 14, 2022 |
| State | MN |
| Description | I was making a right hand turn at about 5-10 mph and the truck stalled. All dash lights were still on. Truck was in run position, engine just stalled, it put itself in park and emergency brake was engaged. Restarted truck with no warning lights or possible cause of fault. Thankfully there was no traffic or I could've been hit. |
| Category | Fuel System, Diesel |
| Date | Nov 02, 2022 |
| State | CA |
| Description | The contact owns a 2021 ram 1500. The contact stated while driving 15 mph, the vehicle stalled and lost motive power and failed to restart. The vehicle was towed to the dealer and the fuel system was replaced; however, the failure recurred. The vehicle was towed to the dealer, but no failure was found. The vehicle was towed to a different dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was contacted, and case was filed. The failure mileage was 14,000. |
| Category | Engine |
| Date | Oct 18, 2022 |
| State | GA |
| Description | Pulling into my daughter's school this morning, I made a right, then a left into the parking lot/drop off line and the truck shut off completely. The parking brake came on, locked the truck up and automatically shifted itself to park. Went to acc mode. I pushed the start button again and all power went off. Pushed a third time and truck restarted. No codes no lights. Took truck to dealer where they hooked up to the cpu and showed no codes. Service advisor said they are seeing this a lot and there is no known repair from chrysler/ram. This is first instance where truck shut off. A month ago I got a parking bake default and it would not disengage. I had to turn the truck off then back on to get the brake to turn off. |
| Category | Engine, Fuel/propulsion System, Service Brakes |
| Date | Oct 16, 2022 |
| State | TX |
| Description | I bought my truck brand new with 500 miles on it oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said no codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the e brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the e brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the evap cannister as part of their guessing game. Now today at 115. 5k I have dropped it off again for same issue. Stalled while traveling 75 on interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called mopar themselves and have yet to hear more as the dealership has not helped at all. This has all transpired over the course of 1 year with brand new 2021 ram 1500 v6 penstar. Please help. |
| Category | Unknown Or Other |
| Date | Oct 13, 2022 |
| State | AZ |
| Description | Unknown when driving either freeway or city there is vibration in vehicle involved often. Also the cargo bed slightly shakes and brakes feels like it is tight when releasing you can feel somewhat rubbing the tires. |
| Category | Electrical System, Engine |
| Date | Oct 12, 2022 |
| State | FL |
| Description | Unknown system is causing the vehicle to stall. Has happened three times, once in traffic. I will be cruising slow and applying slight brake pressure, then when I release the brake the engine will cut off, apply emergency brake and shift to park. I then have to start vehicle, disengage emergency brake and put into drive. This has happened on three different occasions making me doubt the safety of the vehicle. Dealer service state no codes were shown and can not duplicate. This needs to be addressed. |
| Category | Fuel/propulsion System |
| Date | Oct 05, 2022 |
| State | AR |
| Description | Engine fuel pump failed and sent metal shavings throughout the fuel system. |
| Category | Electrical System, Engine, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Sep 29, 2022 |
| State | MA |
| Description | Car was in drive, I was in traffic (0-5 mph) and the auto brake system engaged. My seat belt was buckled and all the doors were closed. The engine turned to neutral unexpectedly. I was lucky to have enough momentum to pull over. The car then auto shifted itself to park and put its e-brake on. I had to disengage e-brake then push the start button. I'm thankful I wasn't rear-ended. There was no reason the car should have engaged this safety system. I don't know of a way to manually over ride this. I'm worried it will happen again and I won't be so lucky to be able to pull over. |
| Category | Electrical System |
| Date | Sep 21, 2022 |
| State | TX |
| Description | While driving the radio console( a/c, etc) and odometer turned off for 3 minutes while the remained running. This has happened up to 6 times. |
| Category | Vehicle Speed Control |
| Date | Sep 21, 2022 |
| State | CA |
| Description | When traversing from one hwy to another on an off ramp at 39 mph the truck suddenly accelerated like the pedal was pushed to the floor, speed jumped to 55mph in a flash. I hit the brakes hard once and then again to stop the sudden acceleration. Truck had a mind of its own. Dangerous situation, fortunately no one was in front of me to run into. |
| Category | Engine, Fuel/propulsion System |
| Date | Sep 03, 2022 |
| State | NV |
| Description | On 8/18/22, I pulled out from a stop sign and as I was moving over to my desired traffic lane, my vehicle shut down, we heard one ding from the dash board, no warnings appeared. I was on a major roadway (north decatur ave at the 215 north beltway) and was fortunate to be able to move to the far righthand lane. Since there was a sidewalk I wasn't able to get my vehicle out of the roadway. I notified the state police, activate emergency flashers and we exited vehicle because traffic was traveling through the area at a pretty good speed (45 mph zone). Notified ram roadside and requested tow to dealership. Attempted several times to restart truck, the starter would only spin but would not fire (sounded like no fuel but I had 1/2 a tank). State trooper pulled in behind us and activate emergency lights to protect us. Called ram service writer who said it sounded like high pressure fuel pump failure. Truck eventually towed to chapman ram on boulder highway, las vegas nv. We were lucky to pull off to right lane, could have been an accident for sure. On 8/20/22, ram service writer messaged me that it was the high pressure fuel pump. On 8/29/22 service writer notified me the metal shavings were in the fuel lines and injectors so parts were on order. This failure sounds very similar to the hpfp recall that ram issued for earlier rams. We were lucky to get out of traffic and were very fortunate the state trooper was able to stay behind us until we were towed. |
| Category | Electrical System, Engine |
| Date | Aug 25, 2022 |
| State | CA |
| Description | While driving on the freeway the truck lost all engine power and power steering. I was traveling with the flow of traffic but had to quickly try and get my vehicle onto the shoulder and away from other vehicles still traveling at freeway speeds to attempt to restart the truck. This created a very unsafe situation due to not having any sort of power steering to assist in turning the vehicle off the road. I was able to shift the vehicle into neutral and coast to the shoulder in order to return the shifter to park and restart the vehicle |
| Category | Fuel/propulsion System |
| Date | Aug 23, 2022 |
| State | CA |
| Description | On 8/13 while driving at low speed through a residential neighborhood my 2021 ram 1500 suddenly display a warning message and switched from drive into park while the vehicle was still moving. Wheels and steering locked causing me to loose control of the vehicle while it proceeded to skip until it came to a stop in the middle of the road. Luckily I did not hit anything or anyone. Would not restart and had to have it towed to local ram dealer (j-star anaheim ca). They diagnosed a failed fuel pump which resulted in metal in the fuel system, but could not explain why transmission went from drive to park while vehicle was moving. If this failure had occurred while driving at freeway speed the results would have been catastrophic. Vehicle is still at j-star being repaired. I am fearful of using it even after the fuel system is fixed. Need a software fix that prevents the transmission from switching into park while vehicle is moving. Vehicle needs to allow the operator to maneuver to side of road in the event of a failure. |
| Category | Engine |
| Date | Aug 22, 2022 |
| State | CA |
| Description | While driving the vehicle multiple times the engine has completely shut off and had zero power. The most recent time was traveling down the freeway at the speed limit and the vehicle shut off and lost all power steering. |
| Category | Power Train |
| Date | Aug 12, 2022 |
| State | MI |
| Description | The transmission in this vehicle will stick into 3rd gear. I have to pull off the road. Turn it off and then it shifts. Going into 4th gear is lunges and at times I can fell it slip then engine light comes on. Also if I'm sitting idle and put it into reverse it lunges backwards or dosnt engage at all. I turn it off and turn it back on and reverse works. I have noticed on freeway driving it will suddenly downshift and I smell a burning coming through the vents. Dodge has opened a case and I was advised when it was diagnosed that it has premature 4th gear failure and it would need a updated transmission. I was also advised by the dealership that this is becoming common problem in the 2021 ram with the v6 motor and dodge delivery vans which they had about 15-20 vehicles at this dealership and I was advised it would take 3-4 months before repairs could be completed with the trans work they had. I called other dealerships and they advised the same time frame. Dodge has opened a case on my vehicle and for the past 2 months I have gotten the run around. I was advised by clarice 3 weeks ago they were going to contact the dealership to order the transmission. I called for a update and was advised no parts were ordered and I would have to bring it in again and leave it until they got to it and they will not give me a loaner to drive. This is become a serious safety issue. If this transmission overheats or fails it could catch on fire or cause a serious accident please help in this matter. It only has 19000 miles on it and dodge seems like they don't want to help |
| Category | Electrical System, Engine, Power Train |
| Date | Aug 04, 2022 |
| State | MA |
| Description | This vehicle has an issue where it will stall. While making a right hand turn about 5 to 8 miles an hour onto a side street near my home the vehicle just shut off and rolled to a stop. It put itself in park and the auto e-brake engaged. At that point the dash info center said to shift into park and release the emergency brake. It started up and I was able to continue. I have also noticed that sometimes during a turn the truck almost stalled but recovered, you could see the rpms drop down to almost 0 but it recovered on its own. This has happened a few times. It is just not safe. 62k for an unsafe truck. |
| Category | Engine And Engine Cooling, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 01, 2022 |
| State | TX |
| Description | The contact owns a 2021 ram 1500. The contact stated that while driving or making a turn, the vehicle stalled. The contact had to shift into neutral(n) or park(p) and restart the vehicle. Additionally, while driving, the parking brake engaged without warning. The contact had to manually release the parking brake. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000. |
| Category | Structure:body, Unknown Or Other |
| Date | Aug 01, 2022 |
| State | VA |
| Description | Sunroof exploded when driving on highway. Safety was put at risk with glass and being startled when driving. Contacted dealer and also fca, pending contact back. No prior signs that glass was pending failure. Glass blew outwards from the roof. |
| Category | Engine |
| Date | Jul 29, 2022 |
| State | IL |
| Description | Have a exhaust leak during start up ticking really bad... Exhaust is coming inside cab with ac on. This truck only has 36000 miles and has already had several issues with this trucks electrical system and now this exhaust issue |
| Category | Engine, Fuel/propulsion System |
| Date | Jul 27, 2022 |
| State | CA |
| Description | Fuel is pouring out of the lines onto the engine. Not just a leak, but flowing out. This could cause my engine to catch fire. |
| Category | Electrical System |
| Date | Jul 25, 2022 |
| State | MD |
| Description | On three separate occasions within two months, the truck completely shut down without any warning. The first time I was at a stop light, when light turned green, I stepped on gas and truck died. Nothing worked on the vehicle, there were no messages or warnings. The truck was towed to dealership, tried to replace rf hub but "unable to be performed"-swapped star connector cavity to c12 and communication achieved-rf replace procedures passed. Five weeks later, went to start truck in driveway and wouldn't start, truck was completely dead, had mechanic come to home ,test the battery ,and it was fine. He thought the remotes were not communicating; had to be towed to dealership again, truck sat there for a few days, dealership said it started up, they did diagnostics, found nothing wrong and handed truck back to me. One week later, started the truck with remote and as I was walking to the truck, it died, completely shut down and had to be towed again. Truck has been at dealership for 17 days, diagnosed that the rf hub needs to be replaced. This truck is unsafe and unpredictable as it could just shut down at any time, cause an accident where people could get injured or killed. |
| Category | Power Train, Steering, Suspension |
| Date | Jul 24, 2022 |
| State | FL |
| Description | While starting to drive forward or backward turning, there is a shutter vibration felt slightly heard. It also has grinding shutter vibration at turn in intersection during the turn. The dealer on the 3 complaint visit replaced a front passenger cv joint and bearing, upon picking the truck up it did it immediately again. Could not return as it was the service department closing time. There is also vibration grinding around 50 mph and up. Dealer states they can not duplicate issue. This is abnormal and concerns me as in a turn or higher speed, something breaks will put my family's lives and other motorist in danger. Also when using ac defrost vent stays open and will cause dew on the windshield. |
| Category | Steering |
| Date | Jul 19, 2022 |
| State | CA |
| Description | While driving my vehicle a message came up stating (service power steering) at which point I completely lost power steering. This almost caused an accident as I was towing 6500lb boat/trailer and had little to no control with my steering. The power steering lost function twice and after letting truck set for couple of hours the power steering functioned again. Note this is a electric power steering (eps) I am 2nd owner and vehicle is under mfg warranty but when I dropped it off at dodge dealership I found out that the truck was in at 5000 miles due to same issue and the rack and pinion was replaced. This issue has reoccurred at 8885 miles and poses a definite safety issue. . I am waiting for follow up from the service department to advise what the issue is, however after researching on line found this has been a common issue and I have not seen any recalls on the rack and pinon and eps power steering. |
| Category | Unknown Or Other |
| Date | Jul 14, 2022 |
| State | TN |
| Description | The map installed by the factory in my new 2021 ram truck displays incorrect speed limits at times. This is dangerous as it always shows 55mph even in a 25mph zone when it is malfunctioning. If you are in an unfamiliar area, and have not passed a physical speed limit sign, this incorrect information could cause a wreck if there are sudden curves or other dangers on that road. Ram refuses to fix under warranty saying it is third party software. I contacted the software company and was told that they have no warranty on their defective software and I would have to buy a new map for 9 and see if that fixes the issue. I questioned her further as she had said "see" if it fixes it and she said the speed limits that their software shows are not always correct and should not be relied on. She could not guarantee the new download would be correct. I am not sure how many accidents may have been caused by this defect but I would like this investigated and at the least make them add a prominent warning message that comes up anytime you activate the navigation screen. At least that way the consumer would know not to rely on the info being presented to them as they drive. |
| Category | Engine |
| Date | Jul 11, 2022 |
| State | GA |
| Description | My truck just stalls while driving. It's happened several times but yesterday was the scariest. I turned left onto a fairly busy road only to notice I had a message on the screen to turn on the truck. Since we were rolling at 3-4mph, I switch into neutral and hit the start button which started the engine. At the next red light, the engine turned off and the emergency brake applied itself. The car behind me almost hit us because we were parked at a green light now. I quickly got it started and pulled over. There were no warning lights or messages. The dealer doesn't know what the issue is. Truthfully I'm a little concerned with my families safety while driving this truck. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Unknown Or Other |
| Date | Jul 02, 2022 |
| State | TX |
| Description | For my 2021 ram laramie 1500 the auto park engages on its on at random times. This has happened to me twice in the last 2 moths. No doors have been open and any passenger in the car has the seat belt engaged. Once it happened when no one but me was in the vehicle, the second time was with my family in the car. Fortunately it has only happened while leaving the neighbor hood and going less than 25 mph. Each time, this happens, the autopark has been engaged and the light above d is flashing. While this is a neat safety feature it shouldn't happen while I'm driving and belted in. |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 25, 2022 |
| State | KY |
| Description | Engine shuts off while driving 30-35 mph and automatically applies emergency brake |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Jun 22, 2022 |
| State | MD |
| Description | I made a right hand turn from a stop sign onto an active roadway when my truck's engine shut off. The truck rolled to a stop and the dial shifter automatically changed to park and engaged the e-brake. No warning lights were triggered in the dash. Research suggests this is an apparent problem with the 5. 7l e-torque engine, however, no information is available from fca/ram |
| Category | Engine, Power Train, Service Brakes |
| Date | Jun 22, 2022 |
| State | PA |
| Description | I was driving to work and made a right turn (I did not come to a complete stop). As I finished the turn, maybe going 5-7 mph, I pressed on the gas pedal to accelerate and the truck did not respond. A second later the truck turned off and the parking brake automatically engaged, so I came to a complete stop in the middle of a road with other vehicles around me. I had to put the truck back into park, start the truck, and disengage the parking brake, and then was able to continue my trip to work. There were no check engine lights on before or after it happened. I spoke to the local ram and multiple other dealerships further away and they said they haven't heard of this happening to any other rams, and just to watch it and if it continues to happen call them back. A quick google search will show that it happens frequently to other people over the last year or so, some of which are at highway speeds, which is very dangerous. I am fortunate this was at low speed, because your parking brake engaging at highway speeds could obviously be catastrophic. |
| Category | Electrical System, Unknown Or Other |
| Date | Jun 14, 2022 |
| State | FL |
| Description | This has happened 3 times at low speed 2-4 mph. I was making a right hand turn and the truck stalled & shut off. Information on the dash told me to put it into park. I stopped & put it into park. The emergency brake automatically engaged. After disengaging the emergency brake, I started my truck up. No issues once I started it back up & resumed driving. It happened twice at a traffic circle in my neighborhood & once as I was turning right at a light. Thank goodness no one was behind me or it would have possibly caused a rear end collision. This issue has not been reproduced by a dealer or independent service center. |
| Category | Engine |
| Date | Jun 13, 2022 |
| State | MD |
| Description | The contact owns a 2021 ram 1500. The contact stated while making a right turn the vehicle shut off and independently shifted into park(p). The vehicle was restarted. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The key fob was replaced. The vehicle was not repaired. The manufacturer was contacted and the contact filed a complaint. The failure mileage was 15,319. |
| Category | Engine |
| Date | Jun 09, 2022 |
| State | FL |
| Description | The truck shut down while driving 5 different times asking to be placed in park. This creates a hazard as it stops in traffic. The truck restarts and resumes normal operation after these incidents. |
| Category | Vehicle Speed Control |
| Date | Jun 08, 2022 |
| State | TX |
| Description | The contact owns a 2021 ram 1500. The contact stated that while driving his vehicle at approximately 2 to 3 mph, and depressing the brake pedal, the vehicle started to accelerate. The contact stated that the harder he would depress the brake pedal, the more aggressively the vehicle would accelerate. The contact stated that while he was in the drive-thru, the vehicle accelerated into a vehicle in front causing him to crash. The failure occurred on several occasions while in drive or in reverse. A police report was not filed. The contact sustained back injuries and was pending medical attention for an examination related to the impact. The contact stated that he then had his vehicle towed to the dealer, where it remained in their possession. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,600. |
| Category | Power Train |
| Date | Jun 03, 2022 |
| State | AZ |
| Description | My ram transmission failed to shift gears out of first gear. The rpms went to 3000 to reach only 16 mph. This has happened to me on previous occasions. I have 18,641 miles on the truck presently. The same exact thing happened to me and ram wound up replacing my transmission around 12,000 miles. In addition, while making a right hand turn the parking brake automatically engaged and stopped the vehicle in mid traffic. I could not get the parking brake released. Eventually I had to hold down the parking brake button to restart the engine and to move forward to safety. The dealership was able to re-create this problem. The car was starting fine each and every day, however the dealership said that I needed a new battery which caused the problem. There are no red lights or warning signs of a low battery of my dashboard. This incident of almost got me t-boned at an intersection after making a right hand turn. |
| Category | Engine, Fuel/propulsion System |
| Date | May 25, 2022 |
| State | VA |
| Description | While driving at slower speeds, the truck unexpectedly stalled and emergency brake engaged. The car behind us had to slam on their brakes due to the unexpected stop. There were no prior warning lights, messages, or symptoms prior to the failure. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Power Train, Service Brakes |
| Date | May 20, 2022 |
| State | AL |
| Description | On two separate occasions while backing out of my driveway, my truck automatically jumped from 2wd, to 4wd low/high both simultaneously and also locked the park brake. In both of these cases, I was able to place the vehicle in park, turn the vehicle off, let it set a minute or two and once restarted, the vehicle was in 2wd again and performed as it should. It was just concerning as to why it would do this. But on may 5th, I left home and was traveling down the road at approximately 20 mph, when the vehicle jumped into 4wd low/high once again and the park brake engaged automatically. I always wear a seatbelt, but had I not had it fastened yet, I would have immediately been slammed into the steering wheel. It was towed to the dealership as it would never release from 4wd or the park break would not release either. They have had it since may 6th and cannot find anything wrong as it has since went back to "normal" as they said. But this is a major safety concern if it will automatically jump into 4wd at 20 mph...... What will keep it from doing this at 70 mph on the interstate? That will cause all sorts of issues and probably fatalities if this happens. I do not feel safe being told that nothing is wrong with the vehicle and that I can pick it back up, and drive it until it happens again and they will see what they can find then. It might be too late at that point. |
| Category | Engine, Unknown Or Other |
| Date | May 15, 2022 |
| State | MI |
| Description | 2021 dodge ram big horn purchased at golling chrysler in michigan, you know the auto capital of america. It has been in the shop four or five times in the past year (well over 30 days in shop) for the identical problem, slams on brakes for no reason - I named my truck, “death trapâ€! This problem has occurred on at least seven occasions and my dealer representative admonishes me for being annoyed with them that they can't find the problem, since in their words, “it only happened seven times“. You might wonder why it's been named death trap? Well, when your truck is driving normally, and then it stops, slams on the brakes, practically gives you whiplash, your chest is squeezed by the seat belt, and you're stranded in the middle of an intersection or an entrance on a multi lane highway, or out of a parking lot, and you have no way to make it go until you have to sit for two or three minutes pushing buttons resetting restarting, its earned the name “death trapâ€. I am one of many many owners with this identical problem. Golling chrysler seems to think it's ok to keep sending me home in a death trap. Workers have mocked me, insulted me, and endangered me. I had to resort to calling chrysler corporation and now I have a case!!?. Didn't take long, within five minutes of telling my story to the chrysler representative my case was put into escalation mode and they actually used the word “buybackâ€. What are they going to do after they buy it back from me, sell it to some poor other victim that won't know the difference? Chrysler time to admit, uncover, and rectify this problem before my death trap and those others out there actually cause a fatal accident. Listen to your customers and read all the complaints on this site that are exactly the same as mine. Better yet, take my truck, give it to your spouse, child or someone you love and then see how you feel about a truck that slams on the brakes for no known reason! I'm tired of being a sitting duck in this death trap! |
| Category | Engine, Fuel/propulsion System |
| Date | May 12, 2022 |
| State | OK |
| Description | Vehicle randomly stalls while driving. Occasionally will also deploy emergency brake when it stalls |
| Category | Fuel/propulsion System |
| Date | May 12, 2022 |
| State | OR |
| Description | Truck randomly shuts down and the engine light goes on and a warning about a throttle body issue, |
| Category | Engine |
| Date | May 10, 2022 |
| State | FL |
| Description | The contact owns a 2021 ram 1500. The contact stated that while driving at low speeds and making a turn, the vehicle stalled. There were no warning lights illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000. |
| Category | Engine |
| Date | May 10, 2022 |
| State | PR |
| Description | At the time of accelerating the engine of the ram truck, a fault occurs which does not allow the vehicle to work at the capacity it should. The engine begins to make some vibrations which are felt throughout the vehicle. |
| Category | Engine, Power Train, Service Brakes |
| Date | May 09, 2022 |
| State | TX |
| Description | My truck has stalled multiple times upon the first 5 minutes of driving. It has always been at low speeds of less than 15mph. Once the emergency braking system came on which required me to put vehicle in park to restart while in the middle of the road in traffic. Sometimes the engine dies after turning but sometime when going straight. Seems to always be associated with a slow down / stop via braking. This is a very hazardous situation that needs to be recalled an fix by the manufacturer. |
| Category | Electrical System, Engine |
| Date | May 05, 2022 |
| State | FL |
| Description | The vehicle shut off while in motion, slammed itself into park also while in motion, and applied the emergency brake in the middle of a busy intersection. It is currently at the dealership where they can find nothing wrong it |
| Category | Engine, Power Train, Service Brakes |
| Date | May 04, 2022 |
| State | CA |
| Description | The parking brake started displaying not available on the heads up display. It did this several times within 5 minutes. When I was coming to a stop at around 5 mph the vehicle shifted into park and set the parking brake and stopped. The engine stopped as well. I had to restart the vehicle to get it going and the check engine light was on after that. |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | May 04, 2022 |
| State | FL |
| Description | In july-2021 soon after purchasing ram truck with ecotec v8, I was slowing down to enter a driveway, at very slow speed of 2-3 mph and turning right and the truck stopped and shut the engine off. There was a car behind me that had to stop to avoid me. Then in april-2022 when slowing down in a residential neighborhood to make a left turn the truck abruptly stopped again, and shut off the engine. Some sort of error message flashed about auto braking disabled. This was in the middle of a roadway and both times could have caused significant accidents. It has not been confirmed by a dealer. There are ram owner forums that talk about this issue at length and most end with the dealers dismissing the issue because they can't reproduce it but it is a very serious safety issue that appears to be affecting at least the 2020-2021 ecotec mild hybrid v8 engine. |
| Category | Engine |
| Date | May 01, 2022 |
| State | CA |
| Description | I was coasting to a stoplight to make a right turn. Just as I am starting the turn the truck's engine shuts off. I have enough energy to make the turn and coast to a stop. I put the truck in park and started it back up. It was a busy intersection so luckily I had enough time to get out of the way, otherwise, this could have caused an accident. There were not any mechanical issues or warning lamps/indications before the truck shut off. |
| Category | Engine |
| Date | May 01, 2022 |
| State | MS |
| Description | On at least 12 occasions since purchasing the vehicle new, when driving at low speed (below 20 mph) the vehicle stalls. The engine turns off, leaving the vehicle undrivable in the middle of a road. This presents a significant safety issue as it leaves the driver stranded and vulnerable of an accident. The hazard lights are automatically triggered. The following information presents on the screen: “park brake auto engaged. Press brake plus push switch to release. Safe hold temporarily disabled.†in order to re-start the vehicle, the ignition must be turned completely off and then restarted again. The check engine light is illuminated (sometimes) and other times it is not. When illuminated, the following codes are present: p1c64, hybrid perf. Engine speed below target during autostart. Dealership refuses to acknowledge the issue (says cannot reproduce problem). The problem is intermittent, but is a significant safety hazard for the driver, passengers, and others on the road. Most recently (today) the failure happened in the middle of a busy intersection with cars coming at me. The first failure happened with only 1,200 miles on the vehicle. Vehicle now has 27,441 miles and problem continues with no resolution from dealer. |
| Category | Engine, Fuel/propulsion System |
| Date | Apr 28, 2022 |
| State | NV |
| Description | April 12, 2022 multiple warning lights ( check engine, electronic throttle, etc. ) appeared, screen warning to get to dealer to service. April 13, 2022 visited local dealer, earliest to service april 20, 2022. April 16, 2022 limp mode, restarted vehicle, restored normal operation with warning lights still showing. April 18, 2022, dealer serviced and stated fixed. April 19, 2022, warning lights and limp mode while driving on highway at 70 mph. Managed to get to side of road in traffic, waited for break, turned around home. April 20, 2022 vehicle to dealer to repair. Still there as of april 28, 2022. "star case" opened. All diagnostics failed to locate problem, now trying various inspections / repairs per fca technical. Dealer advises they have another similar vehicle ( 2021 jeep gladiator eco diesel ) with exact same situation so this is not one odd vehicle. Further extent of affected vehicles unknown. Safety issue due to vehicle going into limp mode with no warning, causing difficulty driving in traffic, especially at highway speeds, and risk of accident. Dealer and this owner note that all of this happened right after dealer completed recall for exhaust fluid software system. It appears likely that something done with this recall triggered these problems. |
| Category | Engine |
| Date | Apr 27, 2022 |
| State | MI |
| Description | Was making left turn in neighborhood truck shot off . Came to stop automatically went in to park , emergency brake came on restarted truck turned off brake drove away. |
| Category | Engine |
| Date | Apr 27, 2022 |
| State | IA |
| Description | Slowed down on residential street to make a right turn and after turn was completed the engine was off. There were no warning lights or chimes and engine stall was so smooth I didn't know it had happened. Auto start/stop was already disengaged as I do this every time I start the vehicle. Center cluster told me to shift to part and that auto braking (parking brake) had been engaged. The engine did restart as normal and was able to drive. All other accessories functioned as normal throughout the whole incident. |
| Category | Engine |
| Date | Apr 25, 2022 |
| State | FL |
| Description | The truck just stalls randomly and all lights come on. Then it puts the emergency brake on. You have to put it in park release the the brake and restart it and hope no one hits you. I brought it to the dealer twice so far. I also called chrysler customer care. I have a case# 82559049. They did nothing for me and I requested to speak to a esupervisor. I haven't heard back. Both times they say no fault codes, they never heard of the problem and cant duplicate. The second time they stated they updated the pcm software and said it happened in the morning with right turns... They now also put electrical and body systems and successfully flashed ecu from old part number to current part number. I never told them anything with right turns. I'm bringing it to the dealer today. They left a part hanging under the seat. The engine also sometimes tics when first started then goes away. I'm very concerned for my safety and if I have any passengers. First time under a 1k miles in may 2021 then randomly since then . Last time march 2022 |
| Category | Air Bags |
| Date | Apr 22, 2022 |
| State | CA |
| Description | Air bag light came on. |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Apr 21, 2022 |
| State | FL |
| Description | The contact owns a 2021 ram 1500. The contact stated while driving approximately 5 mph, she drove over a speed bump and the vehicle stopped. The automatic emergency braking engaged. The warning message "place vehicle in park and restart†was displayed. The contact stated that the failure had reoccurred while driving. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 34,000. |
| Category | Engine |
| Date | Apr 15, 2022 |
| State | FL |
| Description | The contact owns a 2021 ram 1500. The contact stated that while driving approximately 17- 20 mph, the vehicle stalled with the parking brake warning light illuminated. The contact would shift to park and restart the vehicle and the vehicle would operate as intended. The vehicle was taken to be diagnosed but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000. |
| Category | Power Train |
| Date | Apr 14, 2022 |
| State | IL |
| Description | Purchased truck with 4wd last november. Live in a snowy ice region. Truck randomly displays 4wd serv light and error message. Until the error clears itself, truck will not go into 4wd (four wheel drive), making it an unreliable vehicle during snow and ice storms, when traveling over the mountains, or when on dirt or sand roads. Additionally, this error can impact abs functionality in some cases. Dealership has seen the truck four times, but has not fixed the issue. Now that the weather is warmer, the error is happening near daily. |
| Category | Power Train, Vehicle Speed Control |
| Date | Apr 13, 2022 |
| State | MI |
| Description | The contact owns a 2021 ram 1500. The contact stated while depressing the accelerator pedal, the vehicle operated for a second and then stalled while the shift to desired gear warning error illuminated. The contact mentioned the brakes were applied independently. The vehicle was able to restart. The vehicle was taken to the dealer where the diagnostic result was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,000. |
| Category | Engine |
| Date | Apr 08, 2022 |
| State | FL |
| Description | Engine shuts down on a low speed turn for no reason. You must stop, place in park and restart. Sometimes it puts the ebrake on and shifts itself into park upon stall. Very dangerous in traffic or on train tracks. Hundreds of people are posting of the same situation and dealers can't duplicate it. There is a service bulletin on earlier builds prior to my 6/21 build that they say don't apply but has the same symptoms. Build date 6/21 miles now 1200 ram 1500 e hemi. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Apr 07, 2022 |
| State | CA |
| Description | The start/stop system will turn frequently display an error stating the "auto start/stop system in not available" when coming to a traffic stop, the engine will turn off and will not restart for 2-3 minutes while sitting in traffic |
| Category | Electrical System, Engine, Service Brakes |
| Date | Apr 05, 2022 |
| State | MI |
| Description | 4-5-22 came to a full stopped at an intersection, and as I started making a right hand turn , engine just shut off then the beeping started. Stalled in the middle of a turn and oncoming traffic. While panicking and traffic coming I had to ........... Shifted to park started the truck then shifted to drive and the engine revved but not moving. Dash said the e brake had engaged. Shifted to park again pressed the e brake button the back to drive at which point people were swerving to avoid hitting me. I was almost in a sever accident due to this. I have a scheduled an appointment with a dealer on 4-12-2022. There was no indication of anything wrong with the truck...... Nothing...... It just shut off. This is a very serious issue that chrysler needs to acknowledge. Someone is going to seriously be injured by this. I looked online to see if there was a recall for it, there was nothing but I did see plenty of other people that this has happened to so it is not just a one and done people. Chrysler has a serious issue they need to address. |
| Category | Electrical System, Engine |
| Date | Apr 01, 2022 |
| State | TX |
| Description | After decelerating to approximately 5 mph at a traffic circle entrance and then turning slightly right and accelerating to enter the traffic circle, the vehicle's engine suddenly died and the dash indicated the vehicle must be shifted into park to restart. The emergency brake automatically engaged bringing the vehicle to a stop in the traffic circle. The vehicle's electronics were erratic and the vehicle was not able to immediately be shifted into park and the engine restarted. After approximately 30 seconds, the vehicle was able to be restarted. The vehicle was driven to a stop light approximately 100 yards down the road. Upon coming to a stop (before fully stopping), the same issue occurred again. Again, the electronics were erratic. Eventually (30 seconds later) the vehicle was restarted. This is apparently a known issue discussed alot on 5th gen forums, a ram truck forum. |
| Category | Engine, Service Brakes, Steering |
| Date | Mar 31, 2022 |
| State | IN |
| Description | Engine shut off from a quick stop. After I pressed the gas to go again rolled through intersection and stopped. Had to be put in park restarted and take the e-brake off to get to go again |
| Category | Engine |
| Date | Mar 30, 2022 |
| State | LA |
| Description | The engine cut off while driving out of the intersection and killed in the middle of the lane. Thankfully no cars were coming at the time. Had there been traffic, I was a sitting duck. This has happened multiple times while pulling out into the intersection- always happening from a slow start. There are no warnings/alarms from the vehicle when this happens. The truck is less than 1 yr old. |
| Category | Engine |
| Date | Mar 24, 2022 |
| State | FL |
| Description | Stopped at stop sign, attempted left turn, vehicle stalled, mid turn. Was able to pull over to right side shoulder, vehicle applied brake and went to park and engine off push button went to off from the run position. Vehicle is 2021 limited longhorn 5. 7 hemi etorque. |
| Category | Electrical System, Service Brakes, Vehicle Speed Control |
| Date | Mar 18, 2022 |
| State | WI |
| Description | I was making a turn at a slow speed and the the truck just stopped. Parking brake went on and basically had to restart my truck. From what im reading online, this is a very common issue. I was in a very busy intersection and definitely put me at high risk. |
| Category | Unknown Or Other |
| Date | Mar 18, 2022 |
| State | OH |
| Description | While driving on a road going aprox 20 to 25mph my truck stalled. It said their was an error shifted to park automatically and engaged the emergency brake. I had to shut the vehcile off to get it to shift into drive. If I were on an expresstway or traveling at a higher rate of speed I could have had a accident or it may cause me to get rear ended. |
| Category | Power Train |
| Date | Mar 17, 2022 |
| State | WI |
| Description | Cause of the incident is unknown at this time. The vehicle is currently with a ram dealership for identification of the issue and repair. The incident occurred shortly after I exited an interstate with traveling speed at 70 mph or faster. If this issue had occurred on the interstate the potential for a serious accident would be extremely high. Incident: on march 16, 2022 while driving into work the vehicle seized and would not move. This occurred as I was pulling into the company parking lot at a speed of approximately 5 mph. The vehicle had just come off an interstate and had been traveling approximately 75 mph in congested traffic. Attempts to put the vehicle into drive, neutral, or reverse were unsuccessful. The shifter would automatically move back into park. I shut the engine off and then restarted. This did not resolve the issue and the truck would not go into any gear. The start/stop ignition also would not go to the off position when I shut the engine off. It would go to the acc position only. I noted two different messages on the display when I restarted the engine. "service trans press brake when stopped key off engine to engage park" and "service trailer brake system". I check the error code with an obd device. The error code was u0402 "invalid data received from tcm". To move the vehicle I disconnected the negative battery lead for 5 minutes and then reattached. This cleared the error and I was able to put the vehicle into drive. I took the vehicle to the dealership and will not drive it until repaired. The dealership had requested I take the vehicle and continue to drive as is to see if the issue would re-occur. I refused this as it could lead to a serious accident and potential loss of life. |
| Category | Engine |
| Date | Mar 16, 2022 |
| State | TX |
| Description | While driving at low speeds I turn right at a stop sign. I did not come to a complete stop just a roll through. The truck turned off and applied emergency brake. I was able to re start and continue. This has happened four times. Dealer unable to duplicate. Last happened a month ago |
| Category | Engine |
| Date | Mar 16, 2022 |
| State | MS |
| Description | Vehicle's engine randomly shuts off while making slow turns. Error message appears saying to shift to park before starting engine then auto park engages. Vehicle restarts with issue and ram dealer claims no codes or ability to reproduce, however acknowledged this is a documented issued and they currently don't have a fix. No warning or codes prior. This is very dangerous as it is a loss of propulsion while turning in traffic. The second time it happened it almost caused a very serious wreck and vehicles had to serve to miss broadsiding me as I tried to restart my vehicle. |
| Category | Engine, Power Train |
| Date | Mar 15, 2022 |
| State | CA |
| Description | Five minutes into my commute while making a low speed right turn from a stop, my vehicle stalled and shutoff in the middle of the road nearly causing an accident. Once stopped it automatically applied the emergency brake. This is apparently a known issue with the e-torque system. |
| Category | Engine |
| Date | Mar 09, 2022 |
| State | PA |
| Description | Truck stalled at low speed and would not start couple mins later started and ebrake was on very dangerous was in a bad spot for this to happen with two kids in the car |
| Category | Engine, Power Train, Steering |
| Date | Mar 06, 2022 |
| State | NV |
| Description | After letting the truck warm up for at least 3 to 5 minutes, got in the truck and drove less than a mile and came to a second stop the engine stalled. Also I do not have the e torque system. I've also had an issue from day one a purchase of the truck and even filed a complaint with fca about my stability control activating on certain turns under 30 miles an hour. |
| Category | Engine |
| Date | Mar 05, 2022 |
| State | FL |
| Description | Purchased this brand new truck back in july, 2021. As of today, it only has 7,200 miles on it. It has been hesitant when I press on the gas, as if it is going to stall out. I just figured it was because of the auto start/stop feature so I usually try to remember to disengage it. Then it shut off completely on me two different times this past week while I was making a right hand turn. When the engine shut off, the emergency brake engaged. I brought it to the dealer where I purchased the vehicle and they said no codes came up. They also test drove it and found no issues. I am very concerned for my safety and need this problem looked into. I belong to a ram forum and it seems like many, many people are experiencing the same issues. |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Mar 04, 2022 |
| State | KY |
| Description | Engine stalls and applies emergency brake has happened two times first on 2/16/22 other on 3/2/22 |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 27, 2022 |
| State | FL |
| Description | Today 02/27/2022 2021 ram etorque 5. 7 engine stalled while vehicle was braking at stop sign at a low speed, vehicle rolled to a stop. Auto emergency brake deployed and the auto shift engaged putting my truck from drive to park before I could place the vehicle in neutral. I was able to restart the truck on first try after being stuck in the middle of the intersection. Disengaged parking brake and drove off. No error message or codes on dash. 5 year old son was in backseat of vehicle. Truck has 15k miles |
| Category | Fuel/propulsion System |
| Date | Feb 25, 2022 |
| State | OR |
| Description | Truck stops running, fuel shuts off but power stays on. |
| Category | Engine |
| Date | Feb 22, 2022 |
| State | NC |
| Description | Driving on a 35 mph highway and slowed to 10/15 mph to make a left turn and engine stopped running. Drifted to get out of intersection and when almost stopped the e brake locked on. Restarted vehicle and continued driving. Vehicle has 10911 miles and 3/4 full on gas. |
| Category | Electrical System, Engine, Steering |
| Date | Feb 17, 2022 |
| State | LA |
| Description | I was turning left at a stop sign. As I turned, at a low speed, the enigine shutoff. I lost use of the electric steering and the truck came to a stop. The parking brake automatically engaged. Putting the brakes on, I placed the truck in park and restarted the engine. It started back up. I disengaged the parking brake and took off. |
| Category | Electrical System, Engine, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 16, 2022 |
| State | MA |
| Description | The truck shut off while driving. Driving and taking turns between 5-15mph truck just shuts down and engages the parking brake. I almost got hit 2 times. The truck is brand new with 4,000 mikes on it. The first time it happened I had 2,000 miles on it. After reading online this is a big problem and someone is going to be killed. This need ti be addressed |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Feb 15, 2022 |
| State | FL |
| Description | Within first mile of operation within neighborhood while accelerating through away from stop sign executing a left hand turn traveling below 15 mph the vehicle stalls. Truck immediately automatically engages parking brake forcing sudden stop. Issue has occurred intermittently at least once a month since purchase. Vehicle is not set for auto emergency braking. This issue is a significant safety issue for anyone on roads. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Vehicle Speed Control |
| Date | Feb 14, 2022 |
| State | ID |
| Description | Driving down the freeway using adaptive cruise control it was working very well, a car pulled in front of me and my truck slowed down. The car in front shortly after moved out of the way from in front of me. My truck immediately started accelerating hard to get back up to the initial speed. Traffic had come to a sudden stop in front of me but my truck continued to accelerate hard towards the now stationary traffic. I had to slam on my brakes and dive onto the shoulder else I would have wrecked. A similar situation happened a few days later when approaching a traffic light there was a car already stopped at the light. I had a car in front of me which was braking, my truck correctly slowed down. Just before coming to a stop the car in front switched lanes, my truck then punched it as if trying to get back up to the initial speed with a stationary car less than 2 car lengths in front of my I had to slam on the brakes else I would have slammed into the back of the stationary car. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Vehicle Speed Control |
| Date | Feb 14, 2022 |
| State | ID |
| Description | Automatic emergency braking has failed to operate on several occasions, the warning flashes 'brake' but the truck never applies any brakes. If I was not able to slam on brakes myself and dive into another lane safely I would have crashed. |
| Category | Unknown Or Other |
| Date | Feb 10, 2022 |
| State | GA |
| Description | We came to a stop sign. Went to press the gas to proceed into the road with on coming traffic. The truck started to accelerate and then the engine cut off. The emergency braking system was engaged and the dash light reflected that. After a few seconds we were able to restart the truck. Luckily just before we were hit by other vehicles since we were left in the middle of a busy road with morning traffic in both directions. I do not feel safe driving this truck. I quickly googled the issue and found many other threads of complaints with the same issue. Please do the research on this before people are killed! |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Feb 08, 2022 |
| State | CA |
| Description | Making a right turn under 20mph and the truck shut off on me . Got the "shift to p to start" message, followed by "shifter autocorrect active", then after restarting got the message "park brake auto engaged press brake + push switch to release" and "safe-hold temporarily disabled" and "autopark disabled". |
| Category | Electrical System, Unknown Or Other, Vehicle Speed Control |
| Date | Feb 07, 2022 |
| State | FL |
| Description | I almost died, when my truck stalled as I was entering a major thoroughfare. This primarily has to do with the auto start/stop option on my ram, which if you do not come to a complete stop, and attempt to accelerate with this feature on, the vehicle stalls. This has happened to me several times, and if you go on the online forums it is happening to many other ram drivers, it is a serious safety issue, as you have no control over the stall due to the computer. Basically, when I am coming to a stop and then accelerate with the vehicle at a slow crawl, 2-3 mhp, the truck stalls. Imagine rolling through a yield sign and your vehicle stalling, with oncoming traffic headed your way, serious safety issue. Extremely lucky to not have been involved in a crash with oncoming traffic headed my way going 55 mph, I was able to stay in the yield lane. |
| Category | Engine, Unknown Or Other |
| Date | Feb 07, 2022 |
| State | FL |
| Description | Vehicle simply turned off while driving at slow speed. Once I pulled over and place it in park and started it back like nothing happened. |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking, Power Train |
| Date | Feb 02, 2022 |
| State | TX |
| Description | While traveling over a speed bump at approximately 5 mph, truck will stall, "autocorrect shift" and apply emergency brake. Vehicle is a 2021 etorque. |
| Category | Engine, Service Brakes, Vehicle Speed Control |
| Date | Jan 26, 2022 |
| State | CA |
| Description | Once again this truck is still having the same issues! I was on the local freeway going 60 and all of a sudden the truck brakes and shuts off while in in the express lane! [xxx]! How was our safety at risk? Really? I don't understand how these trucks haven't been recalled yet ram recalled and bought back 2022 rams due to defrosting issues. Apparently trucks breaking and stopping out of nowhere isn't a big deal but lets not make folks wipe their windows... So many of these ram 1500 have the same issues and what?! Stellantis does not care! No warning lights came on yet again but just decides to brake and shut off. This isn't the first incident! Again I was fortunate to no get hit! But my nerves, mental/emotional status, and scares are enough injuries! Please see ram forms, social media, etc there are so many others with these issues that haven't reported to nhtsa! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Vehicle Speed Control |
| Date | Jan 24, 2022 |
| State | MI |
| Description | I was driving down the road at 55 when the truck had a throttle error would not respond and shut down. I started it back up same errors would not go over 30 mph almost causing an accident causing someone to hit me from behind. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Jan 23, 2022 |
| State | OR |
| Description | While driving my truck at approximately 70mph on the highway, the truck shut down. I was able to pull off the side of the road and dashboard showed the message of electronic throttle control and the engine light turned on. This is the third report I have filed regarding this truck shutting down while driving and the 7th time this truck has randomly shut down on me since purchasing in july 2021. This has been on the dealership 2 separate times and is going in tomorrow for a third time for this issue, I no longer feel safe driving this truck and feel this incident should be address as soon as possible, |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 19, 2022 |
| State | TX |
| Description | As I'm preparing to turn on the road the vehicle turns off and leaves me stranded in the middle of the roadway. The parking brake comes on and messages appear on the dash. This has happened multiple times with and without passengers in the vehicle. I've reported it to lithia ram jeep in calallen and was brushed off. I've taken pictures of the dash on a few occasions when it occurred. I am the first owner and it happened with less than 3-5 k miles. |
| Category | Structure:body |
| Date | Jan 18, 2022 |
| State | IL |
| Description | I purchased the new vehicle in may 2021. As a single individual, normally I am alone in the vehicle. While on a trip to florida my niece was sitting in the rear-passenger seat with the window partially open and sustained a very slight cut on her forearm from the window. After inspection, there is a visible deformation of the glass. Back in chicago I waiting until my first oil change was due and reported the glass defect to the dealer service department. The service manager decided that the glass was not defective but possibly damaged by transport from the factory. They refused to address the issue. I contacted ram customer service and was told to keep visiting other dealers until I find one willing to address the issue. Auto door window glass is tempered and if damaged during transport, would have shattered. Also as evident in the attached photos, there is no damage to the outside of the glass where transport damage would have occurred, plus the area where the defect is visible would have been enclosed within the door frame during transport. My concern is the possibility of another individual cutting themselves on the deformed glass. I am even more concerned that the structural integrity of the glass might be compromised by the defect and the glass shattering in a passenger's face without warning. |
| Category | Back Over Prevention: Camera System, Electrical System |
| Date | Jan 14, 2022 |
| State | WI |
| Description | Truck showed "service electronic throttle"... Truck has 13,000 miles on it. Along with the service code, rear view camera doesn't work, backup sensors don't work, and remote start will not operate. No apparent throttle issues, but concerned for safety with rear view camera and backup sensors not operating. It would be nice to have the remote start as its winter, but only an inconvenience for that matter. |
| Category | Steering |
| Date | Jan 14, 2022 |
| State | MA |
| Description | Power steering intermittently fails. Loss of power steering while driving and service power steering warning message and beeps turn on during failure then shuts off when power steering restored. Loss of power steering nearly caused an accident. Symptoms started two weeks ago and increasing in frequency and severity. I am bringing truck back to dealer for investigation. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Jan 12, 2022 |
| State | TX |
| Description | Vehicle has shut off on me a total of 7 time on me while driving since I purchased on jan 2 2021. The first time this happened was about 2 weeks after I bought the truck. Each time has been about the same conditions. While driving at low speeds “around 5 mph†my truck automatically shut itself off. At this point it automatically engages the emergency brake. I then have to put shifter back in park, put my foot back on the brake to restart my truck then turn off the emergency brake. At this point I am able to shift back to drive and go. Two of the times this happened I was in a high traffic area where I almost got rear-ended. My vehicle does not throw out any codes and the dealership has not been able to duplicate. First time I took it to the dealer they had it for about 2 or 3 days. The second time they had it for 3 1/2 weeks. The 3rd time I took it in to a different dealer and they said they came across a bulletin somewhere that said the needed to change out the mgu, which they replaced yesterday. Hopefully this fixes the issue. A vehicle shutting down randomly is very dangerous. I have been reading a lot of forums and this seems to be a common problem that needs to get fixed or recalled somehow. The date and mileage on the next section are from the last time this happened. But like I said earlier this has been happening since early january 2021. |
| Category | Back Over Prevention: Rearview System Braking, Electrical System, Lane Departure: Blind Spot Detection |
| Date | Jan 11, 2022 |
| State | NH |
| Description | Close call backing up ram needs to fix this y80 recall |
| Category | Visibility/wiper |
| Date | Jan 11, 2022 |
| State | UT |
| Description | I bought a new truck from a dealership with an open recall on it. I didn't think anything of it, since they assured me they would fix it once they could. About a month after I purchased it, the dealer called me and told me they were not legally supposed to sell me the truck in the first place and that I had to bring my truck back to their lot indefinitely and leave it their until they could fix the recall, that currently has no remedy to it. I told them I was uncomfortable with this, and I didn't think it seemed right. They told me they would call me back the next day, but it had now been a week later, and I have not heard anything from them since then. I'm not sure if this is the appropriate way to handle this, but I have been unable to get anymore information from the dealership, and the whole ordeal seemed very odd to say the least. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Unknown Or Other |
| Date | Jan 09, 2022 |
| State | AL |
| Description | When starting to accelerate after turning at low speed, my 2021 ram 1500 with the e-torque engine will shut-off and the emergency brake will engage. A message will appear that says “park brake engaged, press brake and push to release.†truck has 5150 miles on it. This has occurred two different times while entering highway traffic. Very alarming as I'm sure you can imagine. The first time it happened I was on a lightly traveled road and was alone. Then today (1/9/22), it happened again, but this time on a much busier highway and my family was with me and we were almost rear ended. Not a fun experience and potentially deadly. After researching online, particularly on ram owner's website and forums I have found this to be a common complaint among ram owners. They take vehicle to dealers and the dealers can't replicate the incident and so they tell customers they can't help them if it doesn't happen when technicians drive the truck, yet they send customers away with a potentially deadly vehicle. I am getting an appointment with local dealer tomorrow but I expect the same answer. I sincerely urge the nhtsa to address this dangerous situation with chrysler-ram before serious injury or death occurs in these vehicles. Hopefully nhtsa can get ram to acknowledge this situation and get something done before injuries or deaths occur. Maybe they will address this with a federal agency. They certainly haven't with their customers. Thank you for your advocacy for the safety of the american people. |
| Category | Engine, Fuel/propulsion System, Vehicle Speed Control |
| Date | Jan 09, 2022 |
| State | OR |
| Description | I was driving on the highway when all of sudden my truck shut down, I coasted to the emergency lane and was unable to restart my truck, I waiting about 10 minutes, restarted my truck and had to keep pumping the throttle to keep it running to get to my destination. I was able to have an obd reader connected to my truck at a dealership and there were 3 codes stored all relating to fuel. This happened to me in twice in november of 2021 and again twice on january 7th of this year. I also received another code at the dealership on january 8th regarding another recall. These combined total of 4 shut downs have put me and my family in extreme danger, this brand new truck is unreliable and we are hesitant to drive it. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Jan 08, 2022 |
| State | OR |
| Description | While driving to the highway out of my neighborhood my truck lost all power, I was able to pull over to the side, read the message, “electronic throttle controlâ€, wait a few minutes and restart my truck and continue on my way, I had lost complete acceleration and my truck shut down, I had no throttle power, again later that night returning home my truck again shut down and showed the message “electronic throttle controlâ€, again I was able to pull off the side of the highway, wait and attempt to restart which I was able to do after about 10 minutes, again I lost complete acceleration again I had no throttle power but was able to put on my emergency flashers and coast to the side of the road, this is the 4th time this has happened to us and the second time our new truck has been in the shop for this and other issues, our local dealership does not understand the severity and life threatening issues associated with this, we could have lost our lives has we not recognized the loss of power and safely coasted to the emergency lane. |
| Category | Engine |
| Date | Jan 07, 2022 |
| State | TX |
| Description | My 2021 dodge ram 1500 etorque just stalls while driving. It's happened twice in the last 2 weeks. Both times were making a left hand turn going approximately 10-15 miles an hour. The engine just stalls. No power steering and limited brakes. While rolling to a stop, the e-brake comes on automatically causing a violent stop. This is a known issue. It's been in the shop for 2 days now and they can't reproduce it and are giving the truck back today. |
| Category | Fuel/propulsion System |
| Date | Jan 06, 2022 |
| State | AR |
| Description | My ram truck with a ecodiesel engine completely died and stalled. It would not restart. Luckily I was not on the interstate or highway. I was only in a parking lot, but had to have it pushed out of the driving lane and into a safe area. The truck is only 6 months old. After having the truck towed to the dealer, they notified me several days later that the fuel pump had gone out and likely damaged the entire diesel fuel system. This is one of the bosch cp4 fuel/injector pumps that are currently on recall on hd rams and under investigation by the nhtsa. There were no warning indicators or symptoms beforehand, it simply stalled and would not restart. The vehicle is available for inspection, but has not been inspected by the manufacturer, only the dealer at this point. The vehicle has been in the dealer repair shop for nearly a month now. Some of the parts needed for repair are on back order and the dealer cannot tell me how long it will take to get them in. The only good news at this point is that the dealer has said that it is under warranty. One key concern I have is that they are going to put the same bosch cp4 pump back on. Considering, that by all the facts I can gather at this point, that cp4 pump is either defective or the wrong pump to use with u. S. Diesel fuel, I don't feel good about the dealer putting the same pump back on the truck. Was hoping this could help with your agency's investigation, including looking at the 1/2 ton diesel ram trucks that use the same pump as the heavy duty ram trucks. |
| Category | Exterior Lighting, Structure:body |
| Date | Jan 05, 2022 |
| State | IA |
| Description | The contact owns a 2021 ram 1500. The contact stated that upon taking the vehicle to the car wash, he noticed that the headliner had turned blue. The contact stated that the inside of the rear end of the vehicle was corroded. The vehicle was taken to the dealer who diagnosed that water was leaking through the rear taillight on top of the cab into the headliner and rear end of the vehicle. The dealer installed silicon in the gap between the rear subframe and the rear taillight; however, the failure had been recurring. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately was 3,000. |
| Category | Unknown Or Other |
| Date | Jan 04, 2022 |
| State | TX |
| Description | 2021 ram 1500 laramie crew cab with the hemi etorque has 10k miles. Today traveling at approximately 35 mph I slowed to yield at a round about but did not reach a complete stop, as I went to go my truck went forward into a very busy round about and the engine shut off completely. I stalled, rolling into a 2 lane roundabout on a busy road, fearful for my life. Center screen stated to place vehicle in park before starting. I placed my flashers on and mid panic attack managed to think enough to restart the engine. I placed the shifter dial into park and restarted without any issue. The emergency brake had become engaged at this time. I was able to release that and safely exit the roundabout. I did cause a backup and was left in a potentially lethal situation. Very very scary. No issues after this. Had my husband check truck when I got home, no error codes detected. I do not know if it is related but I do on occasion feel like there is issue with the auto start/stop feature “sticking or hiccuping†when I do not come to a complete stop (our area had many round abouts) |
| Category | Engine, Unknown Or Other |
| Date | Jan 01, 2022 |
| State | TX |
| Description | When attempting to make a turn on a back street after a partial rolling stop the vehicle stalled out. The engine cut off and I was fortunate enough to be able to coast to the side of the ride without harming anyone else. The vehicle automatically applied hazard lights, engaged the parking brake once I came to a complete stop, and signaled for me to "push to start" the vehicle again. Prior to that occurring no warning signs were given that the vehicle was having any issues. I was able to restart the truck but this is the 2nd time something like this has occurred since owning this brand new vehicle. This created a potentially hazardous situation as the people behind me had no warning and if I were to cut out into a busy street I would have been hit. I'm fearful of this happening in a busy area while with my family. The dealership/manufacturer has not looked at this vehicle since the incident. I am scheduled to bring it in next weekend. |
| Category | Engine |
| Date | Dec 29, 2021 |
| State | NY |
| Description | While driving the mil chimed , check engine light is active along with low battery gauge illumination and low battery warning light , in park vehicle idling is erratic in drive or reverse idle is erratic also with spurts of motion, no active or stored codes are present but mil is active |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Dec 27, 2021 |
| State | MI |
| Description | Unknown failure causing issue. Vehicle's engine shutoff while traveling down the road with no warning messages. Then message says to apply breaks and push "start", but it was in the "run" and still coasting in drive on the road. After it slowed to about 5-10 mph, the emergency break system engaged and the vehicle went to "park" causing the vehicle to throw me forward in the seat and objects were thrown as if I had collided with something. My wrist was injured by this, but lucky I had no passengers or my dog with me. The local dealership is looking into it, but say there is nothing wrong. Upon doing some research, I see multiple people have stated this has happened to them as well. This is a significant risk to health and safety of vehicle occupants and other vehicles that may be traveling near them when this happens. Depending on speed it occurs, the outcome could result in death. I did attempt to connect my on-board diagnostic/monitoring system and found that the manufacturer has it block so I cannot see any possible codes or sensor readings of the vehicle. Then they say nothing is wrong when you take it to them to scan. That is also unacceptable. |
| Category | Unknown Or Other |
| Date | Dec 24, 2021 |
| State | TX |
| Description | As I slowed down to turn right and get on highway truck died and had to easy to side of highway and restart |
| Category | Engine |
| Date | Dec 18, 2021 |
| State | FL |
| Description | Vehicle stalls when I hit quickly hit the gas pedal halfway down while turning |
| Category | Power Train |
| Date | Dec 18, 2021 |
| State | NC |
| Description | After coming to a complete stop where the auto stop engages and then trying to start and move again, the truck will stall, put itself into park and apply the emergency brake. The only way to resolve from here is to turn off/on the truck and release the parking brake. A big hazard when in heavy truck and people are expecting the truck to be moving. |
| Category | Engine |
| Date | Dec 17, 2021 |
| State | TN |
| Description | The contact owns a 2021 ram 1500. The contact stated while driving at slow speeds, the vehicle lost motive power. The failure occurred on two separate occasions and nearly caused a collision. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 1,665. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Dec 08, 2021 |
| State | NV |
| Description | When I pressed the accelerator after the light turned green, the engine bogged, didn't respond and then stalled. The truck automatically shifted to park and engaged the parking brake. I tried to restart the truck multiple times and it would not start. Thankfully a passing tow truck driver stopped to help me get out of the busy road. After a few minutes, the truck started again and I was able to continue driving. Me being stuck in the middle of a busy road was extremely dangerous and a police officer had to direct traffic around my disabled truck. |
| Category | Air Bags |
| Date | Dec 06, 2021 |
| State | CT |
| Description | In an effort to avoid deer, driver swerved and crashed into woods where small trees were hit with the truck crashing and stopping in a small ravine. As a result of the front end damage (bumper, grill, etc.) and impact, front air bags failed to deploy. Injuries incurred were a broken nose, left knee injury, left elbow injury, mid to lower right back injury, possible heart afib (not previously known or detected prior to accident could have been exacerbated). |
| Category | Electrical System, Engine |
| Date | Dec 04, 2021 |
| State | FL |
| Description | Truck engine stalls and turns off at unexpected times when traveling under 25 miles per hours, the emergency brake gets engaged and the car just turns off in the middle of driving. It happens whether or not the auto start feature is activated or not. |
| Category | Electrical System, Engine, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Dec 03, 2021 |
| State | CA |
| Description | On monday 11/29 around 5:30pm I was on the san mateo bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since ram customer care and nhtsh doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle yes I have been in touch with ram customer care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done? When someone is injured or there's a fatality? |
| Category | Fuel/propulsion System, Power Train |
| Date | Dec 01, 2021 |
| State | NY |
| Description | Gas mile sensor goes from 250miles to 60miles left in tank. It jumps up and down on the miles. It said I had 175 miles till tank to be empty. I was driving for 10 minute it drop to 10 miles and then car shut off. It had no gas. Transmission when driving it sometime doesn't change gear. Rpm goes up 6000 7000 driving 15-20 mph. It happen more often when going up a steep hill and going on a flat road the gear won't change |
| Category | Vehicle Speed Control |
| Date | Nov 27, 2021 |
| State | CA |
| Description | I was driving on the street and had to accelerate rapidly to avoid a collision and when I pressed down the accelerator pedal it got stuck and the truck accelerated and wouldn't slow down, I immediately pressed on the brake and it did not slow down at all, I then managed to bring the accelerator pedal back up with my shoe and get it unstuck and that's when the truck stopped accelerating. To the best of my knowledge it seemed as if the pedal was sticky or like a spring or something made it get stuck to the accelerating position. I did not notice any warning lights on the dashboard but this is a very serious concern because I was approaching an intersection when this occurred and also I always carry my baby in the truck with me. I have an appt with the dealership on 11/29/21 to diagnose concern. |
| Category | Back Over Prevention: Camera System, Back Over Prevention: Rearview System Braking |
| Date | Nov 26, 2021 |
| State | CA |
| Description | The backup camera no longer works. I only have 2200 miles on my truck |
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | Nov 22, 2021 |
| State | WA |
| Description | While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position. |
| Category | Electrical System, Engine |
| Date | Nov 22, 2021 |
| State | NC |
| Description | On two separate occasions while slowing to make a turn or to come to a stop, the truck will shut off the engine, once it slows to below 5mph it will force itself into park and apply the emergency brake while still rolling. This is very unsafe when in traffic, and could cause a wreck. It has been at the dealership for two weeks and there is still no solution, and they have not been able to reproduce it yet. Both times there was no warning it was going to happen. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Service Brakes |
| Date | Nov 19, 2021 |
| State | CA |
| Description | Today 11/19 around 12:50pm pacific time I was picking up my kids from school and as I was going about 20mph and my truck braked out of nowhere then shut off. Nothing was with 50ft in front and luckily no one was behind me. This isn't the first time this has happened the first time was on the freeway as I was going 75mph and fortunate no on hit me then. This is a safety issues for owners and other drivers. Unfortunately my truck still has the issue of staying on at times which again is a safety issue and fire hazard. We have video on our security cameras that caught the dashboard blinking and no it's not any security light. My truck has been to the dealer twice already for these issues for about a month. The dealer couldn't figure out what was wrong they don't even know. A little over month ago ram customer care case manager (2nd one I've dealt with) called and she asked me if the dealer called me and I told her no one has called me but I have the same issues and some. She said she'd call the dealer for an appointment and after that nothing till last wednesday 11/10 around 6pm pacific time I got a call from another case manager I missed that call as I was outside trying to get the truck to turn off and since then I have been returning her calls and nothing. I guess we'll just have to wait for something serious to happen before these issues become important to [xxx]. This truck is our family vehicle so why aren't these safety issues taken more serious? No warning lights came on dashboards before braking out of nowhere. Guess we'll just have to see what happens... We love our ram but [xxx] the issues it has. Can't upload videos on here they should change that. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Engine |
| Date | Nov 17, 2021 |
| State | TX |
| Description | Driving around 25 mph and slowed to make a left turn into a parking lot. At about 10 mph the engine shut off. As I came to a stop the parking brake was automatically engaged. I had to put the truck in park, restart the engine and remove the parking brake to drive off. Thank god I wasn't stuck in the middle of the road. As I do my research this same issue has been reported by many etourque ram owners. |
| Category | Engine |
| Date | Nov 13, 2021 |
| State | SC |
| Description | This following has now happened twice, first time 9/7/21- second time 11/12/21. While slowing from approximately 35-40 mph to make a right hand turn the vehicle shuts off - auto braking engages - must restart the vehicle. As stated, this has now happened twice (truck has 10k miles) - vehicle shutting off in traffic and applying auto braking is highly dangerous and placing myself and my passengers at risk. |
| Category | Engine |
| Date | Nov 13, 2021 |
| State | WA |
| Description | Engine has stalled multiple times while making turns, left or right. Was able to restart every time. Dealer cannot replicate and has not repaired. |
| Category | Engine |
| Date | Nov 13, 2021 |
| State | TX |
| Description | Coming up to a t junction where I had to stop and turn left, slowed to about 2 mph and accelerated into a left hand turn when truck's engine died, truck stopped and the parking brake was engaged automatically. The transmission didn't turn to neutral so minimal rolling just stopped in middle of road. Cars around me had to brake to avoid hitting mine. |
| Category | Engine |
| Date | Nov 12, 2021 |
| State | GA |
| Description | Driving 8-10mph in traffic when truck engine died. Truck stopped and engaged emergency parking brake. Was able to restart truck and go on my way. 2600miles on odometer, I have read many other owners experiencing exact same issue with etorque. |
| Category | Electrical System, Engine, Power Train |
| Date | Nov 11, 2021 |
| State | IN |
| Description | At approximately 9,000 miles I was turning left from a residential area traveling at 15-25 mph. During the turn, and without warning, the vehicle stalled. The vehicle shifted to park, the electronic parking brake engaged and the engine shut off. There were no warning lights before the incident and the incident has not occurred since. I pressed the start button and the engine fired and was operational. Of concern is that the vehicle stalled while I was being followed by another car. Fortunately, the other driver realized something was wrong and was able to stop before striking the rear of the truck. A certified dealership found no current or history codes when it scanned, and could not duplicate the issue. No repairs were done. |
| Category | Electrical System, Engine, Power Train |
| Date | Nov 10, 2021 |
| State | IL |
| Description | Engine died while driving. There could have been a collision if the oncoming vehicle would have failed to stop in time. The problem has not been reproduced. Dealership could not find a code. There is an appointment scheduled 11/16/21 for the dealership to inspect the vehicle again. This is the third time that this has occurred. 1st time was as soon as I pulled off the dealership lot with 34 miles on the vehicle. The 2nd time was at 300 miles on the vehicle and the 3rd time, the vehicle has 1022 miles. All these incidents has occurred in 3 weeks. |
| Category | Back Over Prevention: Camera System, Unknown Or Other |
| Date | Nov 08, 2021 |
| State | VA |
| Description | On several occasions since purchase of a new 2021 ram 1500 the backup camera has failed to work when in reverse. A black screen is displayed. Repeated efforts to turn the backup camera on by putting the vehicle in reverse or selecting the backup camera from the control panel resulted in a black screen. Repeated efforts to turn the vehicle off and on several times consecutively had the same result. I also tried opening and closing the tail gate with no positive result. |
| Category | Engine, Unknown Or Other |
| Date | Nov 08, 2021 |
| State | MO |
| Description | My new truck has less than 500 miles on it, and it was just purchased new last month. This incident has happened to me twice so far on the mornings of 10/31/2021 and 11/7/2021. Making a slow left hand turn, the vehicle turned off and and stopped in the middle of the intersection. The vehicle emergency brake also automatically was set when it stalled. The message on the dash said something like to restart, put foot on brake and push start button. This incident was very dangerous and could have resulted in an accident. I am lucky I was not hit in the intersection. In both cases, this occurred about a mile from my home and my initial trip of the day. Temperature outside was normal about 60 degrees. I have scheduled an appointment with the dealer for 11/9/2021 |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking, Power Train |
| Date | Nov 04, 2021 |
| State | KY |
| Description | While driving about 5mph approaching an intersection my ram shut off without warning, said “apply brake to start vehicle†and as I rolled through the intersection with zero control at about 2mph it set its parking brake by itself. I had to move my shifter to park, apply the brake, restart the truck, and turn off the parking brake in the middle of an intersection. Thank god it was a small subdivision intersection at night so there was no traffic or myself or someone else could have been hurt or killed. No dash warning lights, no remaining lights, no codes thrown, no issue after restarting, no reproducible codes found by the dealer. Only 1,000 miles on the truck. I'm terrified of this happening again, but haven't been able to replicate it myself or the dealer. It's not safe and I don't want to die as a result of this. It seems to be a major problem with the e-torque trucks based on forums. |
| Category | Engine, Power Train |
| Date | Nov 03, 2021 |
| State | CA |
| Description | The contact owns a 2021 ram 1500. The contact stated while driving approximately 5 mph, the engine suddenly shut off and the message "put in park" was displayed on the dashboard. The vehicle continued to roll away before automatically switching to the park position causing the vehicle to abruptly stop. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 6,113. |
| Category | Unknown Or Other |
| Date | Nov 03, 2021 |
| State | MS |
| Description | 04-19-21, 05-18-21, 07-05-21, 09-19-21, 10-06-21, 10-30-21. Engine shuts off while making a right hand turn at approximately 10-15 mph. Emergency flashers automatically turn on, "shift to p to start" appears on dash. I then brake to come to a complete stop. The truck then converts its-self from "drive" to "park" and engages the emergency brake. "press brake and push button to start appears on dash". I press brake and push button to start vehicle. Vehicle then turns on and I disengage emergency break. I then put truck in drive and turn off flashers. Dash then says "autopark disabled" and I continue on. This has happened on all of the above dates. I was nearly rear ended when it occurred on 09-19-2021. I have video footage of two of the occurrences. Took truck to dealership on the following dates regarding issue: 04-29-21(3,232 mi.), 05-27-21 (4,227 mi.) , 06-11-20, 07-08-2021(6,295 mi). Chrysler service department said the issue must have been a "glitch" and could never duplicate the problem. Got a letter in the mail from ram in july stating that I would have to begin paying for the inspections regarding the issue since receiving the letter. Have not taken it to the dealership since then. *** other issues *** -can't use park assist because brakes randomly lock up when backing out of my driveway or parking spots angled at a slope. -truck quit honking when pressing lock button on 10-16-2021 – took to dealership on 10-23-2021 issue resolved -truck failed to shift on interstate- quit accelerating and revved up to 6,000 rpms – 10-29-2021 -truck would not accelerate at stop light 11-02-2021 and then tires spun out when it finally did accelerate. |
| Category | Unknown Or Other |
| Date | Nov 03, 2021 |
| State | MS |
| Description | While making a left hand turn at approximately 5-9mph, my engine turned off. I braked the vehicle to a stop and the emergency break then automatically haulted the vehicle to a stop. Once stoped the dash read “press brake and push button to startâ€. The dash then read “park brake auto engaged press brake +push switch to releaseâ€. I then pressed brake and pushed switch to turn off e-brake. The screen then read “safe-hold temporarily disabled†I then turned the truck on and the dash read “auto park disabledâ€. To sum up, the truck is auto parking while I am driving down the road. This occurred today (11-03-2021) at 9:50am. Two times within 1 week this has happened. Beginning to occur more and more frequently. Has happened several times in the past and the dealership told me there's nothing they can do because they can't duplicate the issue. Ram will charge me for any further service appointments regarding the issue. Major safety concern. Video footage of incident available if requested. |
| Category | Back Over Prevention: Camera System, Visibility/wiper |
| Date | Oct 30, 2021 |
| State | AZ |
| Description | I am a courier and use my truck to deliver lots of material that I pick up at loading docks. The back up camera shows all shadows as simply black areas, and any details in shadow are absent. If my load obscures my rear view mirror I am backing up blind until the camera is itself in shadow. This is incredibly dangerous, especially if backing up around children. |
| Category | Electrical System, Engine |
| Date | Oct 26, 2021 |
| State | FL |
| Description | The incident is related to the truck's engine and possibly hybrid electrical system. When pulling away from a light, the truck reached about 10 mph and then stalled out. The electronics remained on but the engine would not start. This had happened once previously and the engine did start up after going through a key cycle. I was left stranded in the middle of a busy intersection, endangering myself and others on the road. Luckily some firefighters were close by to stop traffic and help me get the truck to a safe location. I had the truck towed to ram on 10/22. I still have not heard back with their suspected issue and repair plan. The truck is at arrigo chrysler jeep dodge ram in west palm beach fl. I also found tsb-08-014-21 that seems related to my issue. I've passed this information off to the dealer as well. |
| Category | Engine, Power Train |
| Date | Oct 26, 2021 |
| State | FL |
| Description | 2021 5. 7l hemi e-torque with 5000mi. While traveling at approximately 25mph I slowed down to stop at a stop sign and the truck start shifting down as it should. At around 5/7mph the rpms drop below 500, no feedback when applying the gas pedal and the engine stops or sometimes is able to recover. When it stops, the truck shifts to p and applies the parking brake. I'm able to start the engine back up every time this happens but there's something wrong for sure. I'm able to replicate this issue every time the engine is cold or haven't been running for a long period of time took the truck to the dealer. They couldn't find any codes or replicate the issue. Took it back to the dealer 2 days later after it stalled again. This time they were able to find 1 code. P1c64-00 - hybrid perf. Engine speed below target during autostart. They called me saying they are replacing the etorque system and got the truck back. After the repair the truck started acting weird again and stalled while towing my boat. I can provide videos if needed. |
| Category | Power Train |
| Date | Oct 26, 2021 |
| State | GA |
| Description | I slowed down to take a right turn into a drive through when the engine shut off out of nowhere. I had to stop to try to start again. When I slowed down, the truck put itself into park and applied the parking brake, coming to a sudden stop. I restarted the engine and put the truck back into drive with no problems. This incident can pose a severe safety risk if, for example, I would take a left turn and the engine shuts off with oncoming traffic approaching. |
| Category | Electrical System, Engine, Power Train |
| Date | Oct 22, 2021 |
| State | PA |
| Description | Was backing out of a parking spot truck shut off when restarted it was limited power and check engine light. 1920 miles. |
| Category | Engine, Service Brakes |
| Date | Oct 22, 2021 |
| State | AL |
| Description | Engine stalls coming up to stop sign, no warning light, truck will not start until it comes to a comple stops, no power brakes, truck computer apples parking brake and you have to put in park and release brake before you can restart. This happen in the middle of a intersection with traffic on both sides of vehicle. No warning light. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Oct 21, 2021 |
| State | TX |
| Description | Twice in one week the truck has stalled in the middle of the road at very low speed. Maybe it a issue with the etorque. This can be very dangerous and may cause an accident. I have read about the same problem/same issue with this 2021 ram 1500. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Oct 21, 2021 |
| State | NY |
| Description | On two occasions vehicle has stalled after making a stop and then turning onto another roadway. First incident occurred at approximately 60 miles on odometer on 09/01/2021. Vehicle stopped as stop sign prior to making a right hand turn. When engaging the throttle after the stop, vehicle stalled partway into the turn, and the console indicator stated to place vehicle in park before starting. The emergency brake also engaged. As I was halfway into the turn, traffic was momentarily clear, however, other motorists were approaching. I had to place vehicle in park, release parking brake, and then shift back into drive. The second incident occurred with the odometer at approximately 1816 miles on 10/16/2021. Circumstances were identical with the exception of roadway was in residential area, therefore there was no oncoming traffic when vehicle stalled in intersection. |
| Category | Structure:body:roof And Pillars |
| Date | Oct 21, 2021 |
| State | IA |
| Description | The contact owns a 2021 ram 1500. The contact stated while entering the vehicle, he noticed water leaking into the interior of the rear lamp coming from the top of the vehicle. The local dealer was contacted and informed the contact that the vehicle could be repaired using silicone to fix the failure. The contact was concerned that the repair would not fix the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000. |
| Category | Unknown Or Other |
| Date | Oct 21, 2021 |
| State | FL |
| Description | While driving and making a right turn low speed 10 mph to 20 mph .. The car completely shuts off on me .. Happened 2x within 2000 miles of each other . No engine codes or anything . I pull over to the side and put in park and car turns back on. Major safety issue if it happens during high traffic. Others are reporting the same issue with this vehicle and dealer cannot replicate the issue and give the car back and it happens again. |
| Category | Fuel/propulsion System |
| Date | Oct 20, 2021 |
| State | AR |
| Description | High-pressure fuel pump failure incidents that resulted in loss of motive power and stalling. Left stranded on an interstate, no warning lights until failure. |
| Category | Electrical System, Engine |
| Date | Oct 18, 2021 |
| State | TX |
| Description | I left my house 10/18/21 to go to work, drove the truck approximately 2 miles going into two separate curves and then stopping at a stop sign. As I accelerated forward and turning to the left the trucks motor suddenly just shut down and a message that said place vehicle in park and push brake in to restart engine. That is not exactly what it said I semi panicked as cars where behind me and one coming in front of me. |
| Category | Service Brakes |
| Date | Oct 15, 2021 |
| State | FL |
| Description | I purchased this vehicle on august 2021 with a towing package thinking I could tow an rv trailer. The vehicle did not have a brake controller. Went to the dealer who advise me that this item, electronic trailer brake controller - mopar (82215278ae) is on back order (450 orders) and cannot per manufacturer advise me when this item will be in stock. The trailer brake controller assist the vehicle when stopping by helping to brake the rv trailer. The dealer did not advise me of this problem at time of purchase. I believe that vehicles, ram products will hit the road with no electronic trailer brake controller, (chip problems), for many years causing many vehicles accident and deaths. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Oct 13, 2021 |
| State | CA |
| Description | Once again I'm having to make a complaint. While going 70 on the freeway the truck shut off out of nowhere. Almost causing multiple vehicle to hit me with my kids in the car! Some red light on the dash quickly flashed and right after the truck shut off. A vehicle behind be stopped and slowed traffic down thankfully and I was frantically able to start it and immediately pulled off the freeway and just thankful. I called my hubby to come switch vehicles cause I wasn't going to drive it after that. I'm still having issues with the truck staying on after turning it off happened about twice a week for a few minutes then I move parking spots and see what happens. Just a beautiful truck but so many safety issues. Oh and seems like the truck was slapped together. Mufflers aren't straight or even, interior door panels keep coming off, lining is already falling apart, front bumper goes to the right, and break system just turns on at times. Truck was bought brand new with 49 or 59 miles and currently has 26k yes I know high but that's no reason for this to be happening. I have videos of these things happening. |
| Category | Back Over Prevention: Warnings, Unknown Or Other |
| Date | Oct 12, 2021 |
| State | CA |
| Description | I drove in to park, I pulled more to the right to give way to pulling out going car I did not notice 3-short protective steel pole that caused damage to running board & scratches on front passenger door. Had the early warning device sensor of side bumper sounded,icould have avoided it. I tested, even the front sensors were not working not even warning lights in the instrument screen. The following day I reported to dealer's service mgr. & I kept testing it for several days & the customer care of ram denied responsibility that it driver' negligence. My truck has several history of failed electronics devices the dealer corrected except this one because it's back sounding again. This early warning device sensors is accident preventive. It comes on & off like the backing camera & others. It normally sounding loud as I park but prior to incident, I don't remember it's sounding I parked but rear bumper sensors are good I always hear it loudly. I advised them of my intention to file claim for the damage. I can forward emails from dealer & ram cutomer care |
| Category | Electrical System, Engine, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Oct 11, 2021 |
| State | NY |
| Description | Was driving at slow speed making a right turn no brake or acceleration coasting through a turn and the 2021 ram 1500 larime with etorque turned off and I had to pull to the side of the road. Engine was off, radio, lights and dash were all on and it went into e brake telling me to apply brake, turn off e brake and restart…. Highly dangerous. Appears to be a major issue with many of these trucks. Mine only has 1200 miles, it's brand new. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Oct 11, 2021 |
| State | VA |
| Description | While slowing down to make a right turn and then trying to accelerate the vehicle stalled, turned itself off, put itself in park and applied the parking brake. This has happened twice now. The first time at approximately 4,000 miles and the second time just over 6,000 miles. This has been reported to the dealer, they flashed the pcm, but that obviously dod not correct the issue. |
| Category | Engine |
| Date | Oct 09, 2021 |
| State | MA |
| Description | Brand new under 2k miles. After being at a stop sign took a right turn, under 30mph car just trucknjust turned off. All warnings flashed, immediately stopped the engine and almost caused a multiple vehicle accident. After about a minute was able to restart and go. Has happened a few times. Dealer doesn't see anything wrong with it. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Oct 07, 2021 |
| State | OH |
| Description | While traveling at approximately 15 mph I slowed to make a right hand turn. Truck was moving slowly enough, maybe 5-8 mph through the turn that I did not apply the accelerator, nor did I have any brake pressure applied to complete the turn. Before I could straighten the truck out of the turn, it stalled. Center screen stated to place vehicle in park before starting. The emergency brake applied itself and I had to place vehicle in park, release e-brake, and restart the vehicle. This has happened about 5 times now in the last 2 weeks, dealer says no recalls at this time, no problems can be found. I fear I am driving a very unsafe vehicle that is less than 6mo old and has 5800 miles on it. |
| Category | Electrical System, Engine |
| Date | Oct 05, 2021 |
| State | VA |
| Description | Vehicle stalled after stop at intersection. Engine shut off and auto shifted to park and applied the parking brake. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Oct 05, 2021 |
| State | NY |
| Description | I was turning right at 2-3 mph when the engine shut off, vehicle shifted to park, and electronic parking brake applied itself. I had to shift to park and release the electronic parking brake to restart it. The truck had been parked for approximately 8 hours following a 26 mile drive. Outside air temperature was around 70 deg f. Truck has been in my possession for 8 days and has about 1100 miles on it. It is an etorque engine. Fuel level was about 3/4 tank. The truck had been running for about 5 minutes and traveled about 1/4 mile. The truck is completely stock. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Oct 04, 2021 |
| State | NC |
| Description | I was driving truck at 25 mph. I started slowing down to make a left turn. Upon making left turn, power was lost and I tried to step on the gas but no power. Truck full of gas with only 90 miles at time of occurrence. Sign on the dash to put truck on park as it was loosing power. Radio and lights remained on but no power. Truck came to a complete stop. Turned off and tried to turn back on and once it turned on emergency brake was automatically applied by vehicle. Removed parking brake and truck was shaking and acting as if transmission or something was going to go out again. |
| Category | Engine |
| Date | Sep 30, 2021 |
| State | NC |
| Description | While performing left hand turn, braked to make turn, truck slowed down and engine cut off and display indicated put in park, emergency brake engaged. Had to come to complete stop and put in park to start back up. Had to manually disengage parking brake. |
| Category | Steering |
| Date | Sep 30, 2021 |
| State | IN |
| Description | Driving 30-35mph in city streets the truck suddenly could not be steered. The steering wheel could be moved lock to lock with one finger with seemingly no connection to the steering mechanism. The truck pulled to the right, striking several parked cars with the right front end of the truck. The police officer who made the report felt the steering wheel problem was the likely cause of the accident. There was no warning ahead of time such as dashboard warning lights, noise, smoke or other symptoms. The truck remains in a local body shop where the owner noted that he had never seen a similar steering wheel symptom in impacts much more extreme than 30-35 mph. Further inspection once the truck was placed on a lift reveals the steering column was snapped in two at the level of the firewall. Again, the body shop owner and his staff have never seen that occur before in any vehicle. Obviously a vehicle that suddenly loses steering control while moving is a clear and present danger for any occupants of my vehicle as well as anyone in nearby vehicles, thus my concern. I did report this immediately to fca (dodge) and they assigned an incident report but at the time I notified nhtsa 4 weeks after the accident, they had not ever gotten back to me. |
| Category | Electrical System, Engine, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Sep 29, 2021 |
| State | FL |
| Description | - started the truck after sitting overnight. - drove about . 5 miles to a stop sign, started to accelerate and the truck stalled. It automatically applied the peking break. - after turning knob to park and manually engaging/disengaging parking break a few time, truck finally started back up. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Sep 29, 2021 |
| State | AL |
| Description | While making a right hand turn from a stop at low speed, my truck completely stalled all electrical systems and dash indicators turned off or failed and the vehicle coasted to a stop. I was able to restart the truck using the normal start procedure and there were no further issues. This could have resulted in a traffic accident with potentially fatal injuries. |
| Category | Engine |
| Date | Sep 28, 2021 |
| State | IL |
| Description | The contact owns a 2021 ram 1500. The contact stated while making a left turn, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated that the parking brake applied independently. The contact was able to restart the vehicle and drive to his destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 1,915. |
| Category | Engine, Unknown Or Other |
| Date | Sep 27, 2021 |
| State | NC |
| Description | Just purchased truck a few days ago. Only 350 miles on it now. On 9-27-21 at approximately 8:50am, I was taking my son to school. I stopped at a stop sign and then proceeded to make a right turn onto the roadway when all of a sudden the engine cut off. Everything else stayed on in the truck. It would not allow me to apply the brakes, start the engine, turn the steering wheel, etc. It traveled across the roadway, into oncoming traffic lane, and then came to a soft stop by itself halfway on the roadway. It activated the electronic brake therefore I had to deactivate the brake, apply brake, turn the shifter to park and then restart the engine, disengage the parking brake again, and shift back into drive in order to drive. All this while in the wrong travel lane. Dealer and fca has been contacted and could not find the problem. |
| Category | Engine |
| Date | Sep 24, 2021 |
| State | FL |
| Description | Vehicle stalls while driving leaving occupants stranded in travel lane. Restart times vary, with the shortest time to restart being ten minutes. Dealer service could not replicate. Our code reader found that a fuel pump circuit code po627 was present. Dealer cleaned ground connection and released vehicle in five days. Three days later problem repeated and vehicle would not start (all video recorded) and it was necessary to have it towed back to dealer with only 153 total miles on odometer. I did not have my code reader so I couldn't check before it was towed. Vehicle has remained at dealer for last 15 days with the problem unresolved |
| Category | Air Bags, Service Brakes |
| Date | Sep 16, 2021 |
| State | GA |
| Description | I was involved in an accident in north carolina in bumper to bumper traffic. At one point I had to hit my brakes when the peddle went to the floor and did not stop which caused me to hit a tanker vehicle in the rear end. I crunched up the front grill, hood, 2 quarter panels, radiator and undetermined other damages.. Just an fyi, the air bags also did not deploy. Consumer contacted the dealer and the mechanic came out to inspect the vehicle and claimed it was due to braking failure and the not deployment of air bags. |
| Category | Power Train |
| Date | Sep 15, 2021 |
| State | FL |
| Description | After accelerating onto a 30 mph road, from a dead spot, engine rpms spiked while ecodiesel engine/ zf transmission dropped into 1st gear with no warning. After taking foot of accelerator and turning on warning flashers I noticed (hud)heads up display that I was in 1st gear. I advanced gear shifter on steering wheel to 8th gear asap. Problem went away, but why instead of advancing up in gears and speed, it was unexpectedly dropped into 1st gear is my concern. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Unknown Or Other |
| Date | Sep 12, 2021 |
| State | OK |
| Description | Peb and fcw with braking did not work when truck hit a 90 gallon empty trash can at less than 6 mph. There was no damage to the truck nor the can. These systems are supposed to brake when the truck is about to hit something. If the can were a person, damage would have been done. The dealer service man said he thought it should have braked and scheduled to be looked at september 27, 2021 at 8 am. There was no known warnings at the time of this incident in august 2021. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Sep 01, 2021 |
| State | CA |
| Description | Ram 1500 eco diesel remains on after it was turned off. Has happened several times over the week to where we are scared to park in our driveway and garage. We don't have another vehicle right now since that is in the shop so we have no voiced but to take the risk and used it. Sensors come on when there is no object in site and truck breaks automatically where its causing a safety issue. I have video but I can't upload it since the system only takes pictures. |
| Category | Air Bags |
| Date | Aug 31, 2021 |
| State | MA |
| Description | Car accident just occurred that yielded in the truck being totaled (with driver injury) and air bags did not deploy. It is currently at the tow yard awaiting the insurance company's visit. It has not yet been inspected. There were no messages on the dash regarding the air bags prior to this accident. |
| Category | Electrical System, Engine, Power Train |
| Date | Aug 24, 2021 |
| State | FL |
| Description | My 2021 dodge ram 1500 has stalled 8 times since purchasing the vehicle. The first occurrence was the day after purchasing the vehicle. In each instance, the circumstances have been identical: the vehicle speed is reduced to a near stop. The accelerator is applied gently. The engine cuts out. The vehicle places itself in park. The vehicle activates the parking brake. In each instance, the vehicle has stalled when attempting to merge into traffic. This vehicle defect creates a significant safety concern as in each instance, I have been without power, and had to re-start the vehicle while sitting in an active lane of traffic. Online forums dedicated to the 2021 dodge ram 1500 would indicate that my experience(s) are not isolated. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Fuel/propulsion System, Service Brakes |
| Date | Aug 17, 2021 |
| State | LA |
| Description | Driving on a residential street (less than 25mph) I approached a stop sign, stopped and then accelerated through the intersection, as I applied the gas, the truck stalled, shut down the engine, engaged the parking break and displayed numerous warnings about autobraking / parking systems. I don't have the exact details as it caught me off guard. This was on an active road, during work rush hour. I had to turn the knob back to park, restart the truck (parking brake was still applied so truck wouldn't move) shut it down again, restart again, manually turn off the parking brake and then the truck drove normally. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Aug 16, 2021 |
| State | NY |
| Description | Truck stalled during slow speed right hand turn. When I attempted to hit the gas coming out if the turn it stalled. Display says to put in park. Emergency auto brake engaged when moving transmission into neutral to restart. |
| Category | Electrical System, Engine, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Aug 14, 2021 |
| State | CO |
| Description | While driving, 6+ warning lights (auto emergency braking (aeb) unavailable service required, service electronic stability control, service trailer brake system, forward collison detection, automatic emergency braking, lane departure warning, service engine, and a module failure) appeared and then the truck shut off in motion. Had to pull over to put the truck in park and attempt to restart, took several tries. |
| Category | Engine |
| Date | Aug 11, 2021 |
| State | VA |
| Description | Taking a low speed (10mph) right turn into traffic the truck cut off and the emergency brake came on. Took 15-20 second to get the truck moving again. |
| Category | Structure:body |
| Date | Aug 11, 2021 |
| State | OK |
| Description | While driving on interstate at approx 70 mph... I heard and felt what seemed like an explosion. At first I thought a tire blew out, but within seconds I could hear wind noise coming from my sunroof (the fabric shade was closed). I could then hear what sounded like pieces of glass blowing around on top of the fabric. Once I found a safe place to stop, I was shocked to see that the glass pane of my sunroof was shattered. There was no vehicle within 100 yds in front of me and I didn't pass under any bridges, etc. The glass simply exploded. I am thankful that the shade was closed otherwise I would have been showered with glass. The noise was so startling that at first I thought someone had fired a shotgun... It was that loud... Loud enough to be a deadly distraction at highway speeds. The dealer claims that they have never heard of this happening, but my research today is contrary to that claim (https://www. Consumerreports. Org/car-safety/exploding-sunroofs-danger-overhead). The vehicle is at the dealership now. The rep has told me that he has no idea how chrysler/ram will handle this situation. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Aug 09, 2021 |
| State | TN |
| Description | 2021 5. 7l hemi e-torque while traveling at approximately 20mph I slowed down to stop at a stop sign and the truck start shifting down as it should. At around 5/7mph it stops, the truck shifts to p and applies the parking brake. I'm able to start the engine back up every time this happens but there's something wrong for sure. |
| Category | Back Over Prevention: Camera System, Electrical System |
| Date | Aug 06, 2021 |
| State | AZ |
| Description | have had my truck for only two weeks. The backup camera did not work with message saying “backup camera not available†and at same time electronic throttle control showed “service electronic controlâ€. I shut the vehicle off and waited @ 1 min and stil showed same. Did restart again, same results. Then drove to restaurant and when I returned to vehicle @ 1-1/2 hour later both messages were gone. Backup camera now working and throttle message is gone. |
| Category | Lane Departure: Blind Spot Detection |
| Date | Aug 04, 2021 |
| State | WA |
| Description | I received my ordered vehicle recently and almost hit a car changing lanes because my right side mirror blind side monitor didn't light up. It wasn't until I spoke with my dealer that I found out stelantis has removed the blind side monitoring from 2021 vehicles while still advertising they are available on all 2021 models. This is now a normal safety feature in most all vehicles sold for obvious reasons. Many people cannot twist around and take their eyes off the road ahead of them. Stelantis needs to install these in a recall. |
| Category | Electrical System, Engine |
| Date | Aug 03, 2021 |
| State | IN |
| Description | 2021 long horn 5. 7l hemi e-torque with 8800 miles - stalled 3 times at low speeds all 3 times have been a really slow speeds, almost coasting at a turn or a light and then realizing that the engine stalled. The 2nd time was in middle of an intersection. I was able to get it through the intersection and put into neutral and restart. The 3rd stall was immediately after at a red light. The auto park engaged at about 2-3 mph right when the light turned green and I almost got hit from behind before I could restart and get off the road. I've had my kids in the truck for two of these stalls and its a matter of time before this causes an accident. I made an appt at my dealer today, they looked at me with a blank stare like they have never heard of this issue. Also showing no more concern than if I was asking for a tire rotation. I'm sure I'll have to start at the beginning like many of you have documented. Frustrating that there is still no guidance to the dealers on this. |
| Category | Electrical System, Engine |
| Date | Jul 31, 2021 |
| State | LA |
| Description | On may 18th, 2021 my 2021 ram 1500 limited shut itself off while pulling out of my neighborhood. The emergency brake activated itself, and there were no error codes. I took to the dealership, and they could not replicate the issue and stated they found no problems. Today, on 7/31/21, it did the exact same thing, except this time I almost got hit by another vehicle. I have filed a second complaint with fca, but this is definitely a serious safety issue. |
| Category | Air Bags |
| Date | Jul 30, 2021 |
| State | MI |
| Description | The contact owns a 2021 ram 1500. The contact stated that while his son-in-law was driving at 30 mph, another vehicle had rear ended his vehicle. The force of the collision then propelled the vehicle into the vehicle in front of him. Due to the force of the collision, his son-in-law's head hit the steering wheel which caused him to black out. The vehicle was then hit by two other vehicles on both the passenger and the driver side as the vehicle was in the middle of an intersection. The air bags did not deploy at anytime during the collision. The contact's son- in-law was taken to hospital and treated for a fractured right side knee and ankle as well as several bruises to various parts of his body. The contact stated that an occupant in another vehicle was transported by ambulance however, injuries were unknown. A police report was filed. The vehicle was towed from the scene and impounded by the police. An insurance agent inspected the vehicle to assess the damage and an agreement was made to repair the vehicle. The manufacturer was initially notified of the failure and a complaint was filed. The contact was also informed that a case manager would contact him; however, he never received a call. Months later, the contact called back the manufacturer and was informed that since the vehicle had been repaired; no further action from the manufacturer would be taken. The dealer was also notified of the failure and they also offered no assistance. The vehicle had been repaired. The failure mileage was approximately 1,500. |
| Category | Engine |
| Date | Jul 29, 2021 |
| State | PA |
| Description | While driving about 10mph the engine stalled and I could not restart or put it into park for 2 minutes. If I had been on a road instead of parking lot I would have been hit. I jane etorque 5. 7l v8 engine. There are many other reports of this issue reported online. |
| Category | Engine |
| Date | Jul 27, 2021 |
| State | TX |
| Description | Have had truck 2 times stall while driving. Will completely shut down while driving 15-20 mph after breaking then letting off the break pedal shuts down - the parking break will engage itself and the truck will go into park. To restart I have too disengage parking break manually. The incident happened june 23rd with 3500 miles then recently at 8k. |
| Category | Electrical System |
| Date | Jul 23, 2021 |
| State | ND |
| Description | While driving, the engine shuts off and a message displays that the vehicle needs a on/off power cycle to continue. I believe the failure was caused by a loose ground wire or controler that went offline and needs a power cycle to bring all controllers back online. Safety is a concern due to the engine shutting off and needing to coast the vehicle to a safe spot if it will reach one. The engine turning off and requiring a restart had happened 4 times in the 3 days of owning since new. The vehicle is still at the dealership awaiting parts needed to diagnose the problem. The only warning message was after the engine turned off and requires a power cycle to continue. |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Jul 16, 2021 |
| State | PA |
| Description | Truck stalls while making hard turns, usually at slower speeds. Truck has also cut off while making a turn into traffic. I've read about a number of consumers having the same issue with the etorque hemi engines. To answer the above questions: - not sure what system failed but the vehicle is available for inspection upon request. - the safety of myself & family are put at risk anytime the stalling occurs, especially when turning on to a road with oncoming traffic as the truck could potentially shut off again automatically. - the issue has yet to be confirmed by a dealer. I take the vehicle in on 8/1/2021 to be diagnosed. - the vehicle has not been inspected by the manufacturer, police or insurance representative as of yet. - no prior warning lamps, messages or other symptoms aside from stalling at different times. This issue has been ongoing for a few months now. The vehicle completely shut off once roughly last week sometime. |
| Category | Engine |
| Date | Jul 16, 2021 |
| State | CA |
| Description | I got to a stop and the e-torque kicked in, as I departure from a complete stop the truck stalled as I entered the intersection to a complete stop, dash advised to put the vehicle in the park position before starting it, after a few minutes I was able to restart the truck and put it in drive to drive away. Huge safety hazard and life threatening since I was on my way to take my daughter to school when this happened. |
| Category | Electrical System, Engine |
| Date | Jul 14, 2021 |
| State | FL |
| Description | While driving at any speed the engine will shut off an I will lose all communication to the 2 key fobs. After the vehicle stops it will engage the parking break and will not restart. I have had the vehicle towed 3 times for this issue and all three times were on a busy dangerous road. Local police had to come and stop traffic for a safe tow hook. Also makes it very difficult to exit heavy traffic on the highway with no ability to control the speed of the vehicle. Dealer has claimed to fix it 3 times, but all 3 times have failed. Dealer has test drove the vehicle and can reproduce the problem. What component or system failed or malfunctioned, and is it available for inspection upon request? Engine/electrical system, yes it is available for inspection. How was your safety or the safety of others put at risk? Engine stalls without warning at any speed. Lose or power steering, breaks and engine power makes it extremely dangerous to merge at highway speeds or on narrow busy intersections. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes confirmed and reproduced by a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, not yet. Only by a dealer were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings prior to incidents |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Jul 11, 2021 |
| State | PR |
| Description | Rear camara does no show images |
| Category | Unknown Or Other |
| Date | Jul 09, 2021 |
| State | MA |
| Description | Blurry back up camera image with surround view camera option |
| Category | Engine |
| Date | Jul 07, 2021 |
| State | MA |
| Description | My vehicle's engine stalls (turns off) while driving at slow speeds. After stalling the transmission tries to put itself in park and the electronic e-brake is automatically applied causing the truck to grind and stop abruptly. This is a safety concern because the vehicle automatically and abruptly stops itself not providing an opportunity to safety move out of traffic. There is also high risk and concern of someone behind the vehicle colliding due to the abrupt stop. The vehicle has been brought to an authorized dealer with no codes or ability to duplicate the problem. No warming lights, messages, codes, or symptoms prior to or after it happening. The vehicle is brand new, happened twice with less than 4,000 miles on it. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Jul 06, 2021 |
| State | VA |
| Description | Backup camera sometimes has blank screen and guide lines sometimes are not there and zoom function does not work when no guidelines. Truck has been to the dealership 5-7 times, in january they replaced the camera itself but did not fix the issue. I was to they cannot do anything at this point unless it fails at the dealer. It does not have the trailer backup camera. |
| Category | Electrical System |
| Date | Jul 05, 2021 |
| State | AZ |
| Description | Engine stalled at 10 to 15 mph and the transmission shifted to park automatically. All games, cluster and dash controls were out, no power. This happened with a 8000 lb travel trailer attached. |
| Category | Engine, Power Train, Service Brakes |
| Date | Jul 04, 2021 |
| State | LA |
| Description | Was making a left had turn from a stop sign and my truck just shut off. I was going roughly 5 mph or less when this happened. I was able to coast for a second until the emergency brakes came on for some reason while the truck was still in drive. The only thing that came up on the dash was something along the lines of “put the vehicle in park and apply the brake to turn off parking brake and to start the vehicleâ€. The radio and all electrical related stuff seemed to have stayed on. This is the first time this has happened since I bought the truck and I only have roughly 700 miles on it. |
| Category | Engine |
| Date | Jul 01, 2021 |
| State | OH |
| Description | Driving on city streets at low speed, the engine has stalled 3 times from april to july 2021. All 3 times occurred within 5-10 minutes of starting the vehicle. Approaching an intersection, then slowly making a turn (once turning left, twice turning right) and attempting to accelerate. As the accelerator is pressed, it's as if no signal is sent to the engine, then the engine stalls. The info screen on the dash instantly says to press the engine start button, but when pressing, it then says to put the vehicle in park. The truck is brought to a stop in the street, then the truck automatically sets the parking brake (auto parking brake is deactivated in settings). The truck is then shifted into park, engine restarted and parking brake released. Each time this has happened has been at speeds less than 5mph. The vehicle has less than 5,000 miles. No warning lights prior to engine stalling, none showing after. All electronics in the vehicle continue to work properly as the engine stalls. |
| Category | Back Over Prevention: Warnings, Electrical System, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 29, 2021 |
| State | FL |
| Description | The truck previously shut off twice during a left and then a right turn. That was around 120 and 200 miles on the truck, respectively. Only other issue was during a turn the radio changed channel autonomously. Today with 1700 mile I backed it up and then put it in drive. The truck shut off and kicked every fault code on the truck. When trying to start it back it would not turnover and kept turning things on and off like the electrical system was possessed. |
| Category | Power Train |
| Date | Jun 29, 2021 |
| State | CA |
| Description | I turned left from the center lane into the driveway of my bank. After crossing the driveway apron, the truck engine died leaving me rolling through the parking lot. The vehicle sounded an alarm stating that it needed to be placed into park to start the engine. The engine restarted after I came to a stop, placed the vehicle in park and pressed the ignition button. This failure could have happened at any time leaving me stranded in traffic, potentially at high speed where it could have caused a severe accident injuring myself or others around me. The vehicle has not been inspected yet by the dealer but will be when it's brought in for the pending recall related to the backup camera. I did inspect the power distribution module under the hood when I returned home and found that several of the relays were not fully seated in their sockets, with some of the relays physically tilted to the side. I then proceeded to properly seat all the relays. I also found that at least 75% of the fuses in the module were not fully seated in their sockets. There are numerous reports online of others that have experienced these same failures. |
| Category | Tires:sidewall |
| Date | Jun 19, 2021 |
| State | TX |
| Description | Properly maintained factory installed tire had a no notice sidewall blowout at 50mph. There was no load in the bed. Noticed rough ride and tire pressure system went from properly inflated to 1. Kept the tire after replacing at a firestone dealership. |
| Category | Service Brakes |
| Date | Jun 18, 2021 |
| State | CO |
| Description | Trailer brake controller failed while towing a new camper. I was getting a "trailer brake disconnected" and "check trailer brake wiring" message while towing. The issue was intermittent and unpredictable as to when the failure would occur. I almost wrecked, because of this issue. This is very dangerous, puts my safety and others at tremendous risk of the trailer and tow vehicle not being able to stop or cause sway. The trailer brake controller has been inspected before by prestige ram in colorado. I had brought the vehicle in on 5/25/2021 to a the ram dealership to service a different issue, the back up camera not working. They ordered a new trailer brake control module to fix that issue. The dealership service advisor said this is because the camera wiring runs through the trailer brake control module. On june 7th, I called the service advisor about the trailer brake malfunctioning and was told that it's related to the same issue as the back up camera not working. And, replacing the brake controller when it arrives, will fix the trailer brake disconnect issue as well. As of today(6/18/2021) I am still awaiting for this part to be provided by the manufacturer and the repair to be completed. |
| Category | Air Bags |
| Date | Jun 15, 2021 |
| State | PA |
| Description | Air bags sensor error light is on (red light) |
| Category | Engine, Unknown Or Other |
| Date | Jun 13, 2021 |
| State | IA |
| Description | I started the truck and drove about a 1/4 mile in my neighborhood. I never got over 20 mph. I approached a red stop light to turn right. I stopped at the light to check for traffic. I then proceeded to turn right and 1/2 way through the turn the truck shut off without warning and it automatically applied the emergency brake. Luckily there were no cars coming in the right hand lane else we could have been hit. I am taking it to the dealership tomorrow for inspection. The info screen notified me that the emergency brake had been applied and that the transmission had been autoset to park. It said to apply the brake to start the truck (it has push button start). I did so and the truck started. I disengaged the emergency brake and the truck then drove normally the rest of the trip. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Unknown Or Other |
| Date | May 27, 2021 |
| State | FL |
| Description | I was turning right, going less than 5 mph when the truck stopped abruptly in the middle of the lane. A message came on the dash telling me to switch the shifter to park. The emergency brake was engaged automatically. I had only applied minimal accelerator and didn't have my foot on the brake. After a few seconds, I was able to disengage the parking brake and continue on my way. This was very dangerous as there were people behind me that may not have noticed my abrupt stop after turning. This puts the safety of myself and my children at risk. |
| Category | Engine, Unknown Or Other |
| Date | May 25, 2021 |
| State | OH |
| Description | Pulled out into traffic severe lack of acceleration almost cause me to get hit in the driver side door. Got online and noticed a lot of people complaining about a pedal lag. This is dangerous and needs to be addressed. This is a 2021 ram with 283 miles on it again this is a dangerous issue |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | May 24, 2021 |
| State | AL |
| Description | Making a right hand turn into school parking lot at 7:11 am this morning the engine died, steering went stiff and emergence parking break set. Almost caused a very serious accident with injury's to multiple minors. Was moving 11 mph with my foot on the brake into the right turn, when I let off the brake the engine died. The cluster screen told me to place the vehicle into park and release the emergency brake. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | May 18, 2021 |
| State | NJ |
| Description | Backed out of garage, rolled down driveway and turned left onto my street. Drove about a tenth of a mile to the stop sign, pretty easy with light gas since truck was still warming up. Rolled slowly (2-3) mph to make a right turn lightly feathering the gas and 3/4 through the turn pressed a little more on the gas and truck died. Just before it came to a stop, the parking brake engaged and a message on screen said to place vehicle in park. Engine started back up after I came to a stop and put it in park. No codes or other messages displayed. If I was pulling on to a busy street there would have been a very high chance that I would have been hit. 2021 ram 1500 hemi etorque with 800 miles on it. |
| Category | Steering |
| Date | May 18, 2021 |
| State | NY |
| Description | At 10221 mileage totally lost the steering and at that time indicator displays "power steering unavailable, service required". Lost control of vehicle. Stopped and re-started engine and indicator was off and steering returned for right hand turns.. Very difficult to turn left. At 10246 miles lost steering again and same display indicator came on. Dealer was very helpful. Steering returned after service and lost steering again at at 10,396 miles. Presently the vehicle will turn right easily and very difficult to turn left or to go straight it take extreme pressure on the steering wheel. Very uncomfortable to drive. |
| Category | Engine |
| Date | May 14, 2021 |
| State | TX |
| Description | I was driving down a mountain street which gets busy around rush hour (5:30 pm) and the engine suddenly turned off. I had no power. I was scared. I barely made it to use the brakes and turn on a small shoulder. I started the truck and made it home. |
| Category | Engine, Parking Brake |
| Date | May 14, 2021 |
| State | FL |
| Description | Was driving down the road when the truck stalled and prompted me to put it into park to start. It then automatically went to park without me doing anything and applied the parking brake on its own. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | May 13, 2021 |
| State | PA |
| Description | Driving vehicle about 2 mph, taking a right turn - vehicle stalled out and emergency brake light came on. Was able to restart pts ignition without issue, then drive again. Truck has 600+ miles current. Found other ram owners on 5thgenrams. Com forums stating they are experiencing same issue, so I am concerned. This happened once, but others are saying it has happened multiple times to them. |
| Category | Air Bags |
| Date | May 12, 2021 |
| State | IL |
| Description | While nearly completing a right turn into a private driveway with a speed under 3 mph and approximate 20 degree incline I was struck by gmc terrain just behind the right rear tire with posted speed of 40 mph on the street. The force of impact pushed my truck into a telephone pole next to the driveway impacting the rear door on the driver side the rear door glass shattered and landed 10 to 15 ft in the yard, the truck came to rest facing 180 degrees the opposite direction of travel in the center of a four lane street, the suv that stuck me continued approximately 330 ft. Across 3 lanes coming to rest in a yard. No airbags deployed nor seat belt tensioning was apparent, driver weight 185lbs passenger approximately 150 lbs. The driver received back and neck injury while the passenger suffered several from striking head on passenger window more than once and side against center console due to no deployment . Policed report states the suv airbags deployed. No skid mark on pavement were apparent from the suv. My vehicle had no known issues, body repair shop checked computer and it showed no faults in system prior to accident |
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | May 09, 2021 |
| State | TX |
| Description | Truck has stalled twice pulling into traffic. Both times I have been taking a right turn. Speed when it happens around 10 mph. It tells me to put my car in park and toun on the engine, this is going to get someone killed. I have been looking online and other people are having these issues. |
| Category | Electrical System |
| Date | May 05, 2021 |
| State | LA |
| Description | Pulled out of neighborhood onto main road in 2021 ram 1500 limited. Truck turned itself off while in motion pulling out as if the power button was pressed. No engine noise or error codes on display. Display only said shift to park as it was rolling to a stop, and once I shifted to park, the emergency brake automatically engaged itself. I disengaged the parking brake and pushed to start and the vehicle immediately cranked back up, and drove without problem and still no error code. I have will be taking the vehicle to a dealer today to have it looked at, but this is beyond dangerous and could have been a serious accident if it would have been a busy highway I was pulling onto. |
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | Apr 26, 2021 |
| State | FL |
| Description | Vehicle turned off and had to be restarted as I was switching from break to gas after stopping at a stop sign. I had to restart the vehicle in the middle of the intersection. Radio and all instrument lights remained on. No error lights came on. This has happened on 4 separate days , weeks apart at different locations and under different weather conditions. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Apr 22, 2021 |
| State | FL |
| Description | Driving at 35 mph the engine just died and the truck engage the auto shift parking creating a dangerous condition. Second time in about 3 days. This is driving me nuts. |
| Category | Power Train |
| Date | Apr 19, 2021 |
| State | GA |
| Description | Tl* the contact owns a 2021 ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled and shifted to park inadvertently. The contact restarted the vehicle however, the vehicle would not move because the automatic emergency braking had engaged inadvertently. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to an authorized dealer for assistance. The failure mileage was 2,850. Consumer stated battery was replaced. |
| Category | Electrical System, Engine, Power Train |
| Date | Apr 14, 2021 |
| State | FL |
| Description | On two separate occasions while within 5 minutes of starting the truck while moving forward on a city street both times it initiated on a turn the truck turns off and tells you put the vehicle in park to restart. The emergency brake is also illuminated. The truck has less then 200 miles on it. |
| Category | Electrical System, Structure:body |
| Date | Apr 14, 2021 |
| State | FL |
| Description | This model is equipped with automatic side steps. The steps deploy when they want and most of the time they do not deploy. They also when deployed and after exiting the vehicle and locking it sometimes will not stow back under the vehicle. They also will remain deployed when you enter the vehicle and will stow when you reach the safety speed of approximately 5mph before stowing. I noticed this problem within a week of purchasing the vehicle and as of this date (4/13/21) have had the vehicle at the dealership (hill kelly ram, pensacola, fl) six times to repair the problem. I have videoed the problem and they have been able to reproduce the problem. They have replaced door latches, door modules and controllers with no fix found yet. They have scheduled an appointment with the district engineer to try and troubleshoot the problem. I have been told that they have a known problem with the automatic steps. The only temporary fix we have found is if the steps do not deploy to close the door and then immediately open it, then the steps will deploy. This problem is affecting both the driver and passenger side. It doesn't matter if it is the front or rear door that is opened. It will also give a warning of the side steps obstructed on the drivers dash display. |
| Category | Engine, Visibility/wiper |
| Date | Apr 14, 2021 |
| State | FL |
| Description | I have had 2 safety issues with my 2021 ram 1500 laramie with approx. 4,500 miles on it. 1st , and most important, I have had the engine stall when accelerating from a stop onto a roadway. It has occurred between 5-25 mph approx while pulling from a stop, or slow roll, into traffic. The second occurrence was on 4/13/2021, unsure of the first date. The vehicles engine completely shuts down, I receive a message to apply my foot to the break, shift to park, and that the emergency break is auto applied once at a full stop. Thankfully I maintain electrical power so I can steer to the side of the road but the engine is completely without power and both times I have had traffic approaching from behind me. The 2nd issue, which is minor compared to a stalling engine, is that the backup camera periodically stops working. It either goes completely black (although the magnifying glass remains on the screen) or it gets a very poor quality image with lots of colored lines through the picture. This makes it much harder to maneuver a big truck when you have no view behind you from the camera. Again minor relative to the stalling , which is my major concern, but after I took my truck in for the camera issue there is currently no fix and they are awaiting a software update. It is now back to the dealer for a second time in 4,500 miles most importantly to address the stalling and was brought in immediately after it occurred. I have also since had a clicking noise start in the steering column. I am not sure if this is just an annoyance or another issue. All items are reported to the dealer and their 800 number for which they have created cases. |
| Category | Steering |
| Date | Apr 14, 2021 |
| State | MA |
| Description | Driving down the highway and steering just got real stiff then warning light came saying I lost power steering and it needs service. I only have 6600 miles on it and I could of got in an accident. |
| Category | Engine, Fuel/propulsion System, Vehicle Speed Control |
| Date | Apr 07, 2021 |
| State | CA |
| Description | Purchased truck on 3/4/2021. With 21 miles on the odometer. On 3/11/2021 was driving on the freeway doing 65mph. In the center of a 3 lane highway when the engine shut off without warning and a dash signaled a warning "service electronic throttle control" appeared on the dash, I made it off the freeway without incident and was eventually able to restart the truck and took it back to the dealer who as of today 4/06/2021 not found the issue that caused the engine to shut down, and has not duplicated the issue after driving it more than 700 miles. They were instructed to replace parts without properly diagnosing the problem by the technical advisor for chrysler star division who has been advising the dealership master service technician on what to inspect and test without any ability to duplicate the problem. Additional information was recorded on the truck to try and identify any possible cause of failure without success. Dealership service department has kept records and fault codes, and I have every reason to believe this issue is not resolved and that it will happen again, without warning, and possibly at the risk of endangering the lives of all vehicle occupants as well as others outside of the vehicle. I have documentation but the files are unable to be uploaded due to their file size. Copies can be made available upon request. |
| Category | Electrical System, Engine |
| Date | Apr 05, 2021 |
| State | MD |
| Description | I purchased my 2021 ram 1500 limited night edition on march 11, 2021. It was new. Within 3 weeks and less than 1,000 miles of driving the vehicle stalled twice while in the middle of an intersection. The fuel tank was full and the engine was warm each time. The first time around march 17 I was alone in the car. I stopped at a stop sign and then depressed the gas pedal and as I turned to the right the car stalled. No error message came up. I stopped the car. Turned the gear shift knob to p and pressed the start/stop button twice and the truck started back up. 10 days later with my family in the car the same thing happened. I was at a stop sign, then pressed on the gas and made a left turn this time and the car stalled. Again, fortunately no one was coming because my family and I could have been seriously injured or killed because we were in the middle of the road and someone could have t-boned us. The car has been with the dealer for a week and they tell me they have not been able to discover anything. There were no error messages and they have not reproduced the problem. I am writing to put this on the record in case anything happens to us. |
| Category | Steering |
| Date | Feb 22, 2021 |
| State | CA |
| Description | After 72 miles on a new truck. Power steering went out, while driving and never worked again. Dealer said electric power steering module shorted out. Whole rack & pinion will have to be replaced but not available. |
| Category | Electrical System:adas:hill Descent Assist:software, Service Brakes |
| Date | Feb 04, 2021 |
| State | CA |
| Description | Tl* the contact owns a 2021 ram 1500. The contact stated that while the vehicle was driving down an incline, the brakes engaged without warning and an abnormal sound was heard coming from the vehicle. The vehicle was taken to stoneridge chrysler jeep dodge (2700 stoneridge dr, pleasanton, ca 94588, (925) 587-9161) where it was test driven however, the technician was unable to duplicate the issue. The vehicle was not diagnosed. The vehicle was taken back to the dealer and test driven in front of the technician and the failure occurred. The technician informed the contact that the vehicle operated as intended and she should contact fca for assistance. The contact was informed that the feature could be disengaged. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 500. ## vin failed ## 2021ram1500 ## |
| Category | Fuel/propulsion System |
| Date | Feb 02, 2021 |
| State | KS |
| Description | Estimated fuel economy on sticker states 17/21 respectively city/highway. After 2700 miles, I consistently, and always have gotten 13mpg city and on highway, road trip, 14. 5mpg. |
| Category | Visibility/wiper |
| Date | Feb 01, 2021 |
| State | VA |
| Description | Within a week of buying this vehicle I noticed the auto tint mirrors, rear view and driver's side, both dim when it is not bright outside. Cloudy days or night they will dim with very little added light. Outside house lights and parking lot lights will cause it to dim. If I open my doors while the truck is running, regards if headlights are on the dome light will dim the mirrors, if sitting at night while on the phone, it will dim the mirrors. The rear view mirror will brighten instantly, however the driver's side mirror will stay very dark for 1-2 minutes, making it impossible to see anything behind you. The vehicle has been to the dealership 7 times for this issue and for a backup camera issue in the last 3 months. The dealer said engineers for chrysler are saying that this is normal and designed to work this way. I'm not sure how removing the ability to see behind you is regarded as safe. |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Dec 16, 2020 |
| State | OH |
| Description | I parked my truck, shut off the engine, and exited and went inside. I was walking my dog several minutes later and seemed to notice my truck moving backwards. I saw the fresh tracks in the snow in front of my truck and realized that it was rolling backward on my driveway. I got in, pressed the brakes to stop the rolling and tried cycling the power. My keys were inside so I rushed in to get them and then back to the truck. It started without changing the shift selector knob, so it had definitely been requested to engage park. |
| Category | Back Over Prevention: Rearview System Braking, Exterior Lighting |
| Date | Nov 18, 2020 |
| State | OK |
| Description | Tl* the contact owns a 2021 ram 1500. The contact stated that the backup camera only showed a red blur while in reverse. The contact stated that the failure was only experienced at night. The contact stated that the failure was due to the led light in the rear of the vehicle was too dim to assist with providing a clear visual of the rear of the vehicle through the camera for rearview purposes. Breeden dodge chrysler jeep ram (5900 highway 71 s, fort smith, ar 72908; (479) 646-4731) was contacted and stated that the vehicle needed additional led lights to fix the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure by the manager at the dealer. The approximate failure mileage 26,000.*ln*jb |
Share your story
Does this ring a bell? Have you had a bad experience too? Sound off and share your experience with other visitors in the comment box below.
About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
See more posts from Brian Jones
Have a dodge ram eco diesel 2021 with 24000 miles on it had check engine light come on told it was thermostat dealer said they fixed it. To days later check engine light came on again went back same code as before. Now back in shop for a week and I’m being told to contact manufacturer. Told they can’t figure it out. Anybody having that issue?
I have a 2021 ram 1500 classic and since I’ve owned the truck for the past 8 months I’ve had the truck randomly shut off on me. The last time it did this was at 70 miles an hour on the freeway while my wife and I were driving. Ram tried to say there was nothing wrong until I pushed to be sent to buyback but I don’t expect much. This truck is my daily driver that I use to get to work and now I’m terrified to drive it
My 2021 Ram Laraime 1500 E-Torque (32000 miles) has had the E-Torque alternator drive belt replaced 4 times and the alternator replaced twice due to the drive belt shredding. The belt is shredding once again and needs replacement.
I purchased the truck to tow my travel trailer and we cannot use it as it is not dependable, We have been stranded twice, once in Salt Lake City and once in Reno.
Electrical issue 2021 5.7 l sport quad cab dead won’t start, continuously on charger and have to dead start every day
Dealership acknowledges issues but local is 4 week wait for service have to drive it 100km to get service in different city….hope this is only issue with 19000km
Hi..I have a 1500 dodge ram hey 6 month old…AND I JUST HAVE TO REPLACE THE WHOLE BACK AXEL DU TOO A DIFERENCIAL FEALURE.$5250……,I AM VERY DISAPPOINTED…I CALL RAM……AND THEY BASICALLY DONTCARE.I EVEN SUBMITTED ALL MY MAINTENANCE RECORD AND THEY DID NOTHING….DO NOT BUY A RAM.UNLESS YOU ARE READY TO PAY FOR THIS BIG REPAIRS COMING FROM OUT OF NOWERE.
Parked my new 2021 Ram 1500 Laramie edition e-torque after work went out in the morning dead nothing zero electrical current. Would not take a charge had to have it towed to the dealership they stated it was a bad cell in the battery? It only had 22K on it seriously seems strange?
2021 Ram 1500 4X4 automatically jumped from 2WD into 4WD Low/High both and locked the park brake while going approximately 20 mph. And dealearship says they can’t find anything wrong with the vehicle at all. It’s done it 3 times now and luckily at slow speeds only. But this is ridiculous.
Bought a 2021 Ram 1500 Limited crew cab last Sunday 4/10/22, woke up this morning and the vehicle is dead. It will not start even when we tried to charge with the cables. Front blinker is on as well as the back left blinker (will not shut off) but truck will not start. Spoke to dealership and they can’t get to it until Monday and would not give me an answer as to what they think may be wrong with it. You would think with as many problems they have they would already know they have an issue.
I bought a 2014 ram 1500 6 years ago and have had nothing but trouble with the air suspension and now it’s been in the shop for the last 2 months and the the dealership I have it at has been giving me the run around for the last month a d a half about my driver side back air bag leaking I have had it in for that 4 times now and they ordered it it 3 and a half weeks ago it finally came in and they told us 2 different stories it had a hole in new bag when they took it out of box when they finally worked on it and the other story they told my wife was they got it all done and the bag Blu up and they have toorder a new one they argue with me all the time the air suspension has never worked rite and it’s a pain in the neck I have spent at least 6000.00 on that air ride dodge should fix it fir free or something and the dealer ship should be investigated for over charging and miss representation and living
We just purchased a new 2021 Ram 1500 in December. Engine light went on when my husband was driving to work. We took it into the Valencia Dodge dealership 2 weeks ago. They say it is a major cylinder head issue. We are apparently 8th in line to get it fixed. It could be 3 weeks before we even get it looked at. They said they would give us a rental car for 10 days. They will give us $40.00 a day for a rental. My husband drives from Bakersfield to Santa Barbara every day for work.
I checked Enterprise for a rental car. The small sedans are $69.00 a day. Dodge said they would reimburse us for the rental.
Well, we had to get a car so I rented one at Enterprise here in Bakersfield last Tuesday. The car is $60.00 per day. Now I have emailed my bill for $694.13 to FCA Customer Care and they are not answering my calls. We need help. This is ridiculous.
Do they give extensions on rentals if there is a serious problem with a new vehicle? I cannot believe the hassle we are going through for this situation. This is terrible customer service. I would never buy a Dodge vehicle again.
I am currently stranded at the super Lub because the oil will not go back into the engine. It backs up and will not pour in properly. Help!
I have a 2021 Dodge Ram 1500 Night Edition. 14,000miles I have had this problem ever since having the truck sometimes.when I’m sitting still and takes off the truck drops down to lower gear and I’m barely moving its kind of dangerous cause I have to pull over to side and put my truck in park then put it back in drive then it’s shifting fine and ok to drive when I takes off.
I have a 2021 Ram 1500 Classic 5.7. I have 345 miles on it. When I back up and then put it into drive, it hesitates going into gear and if I give it too much gas too quick it won’t go into the drive gear. So I wait till it feels like it is in gear before proceeding. Only a second or 2 but still sometimes you gotta go right away so you don’t get into someone’s way. Anyone else having this problem?
13,000, miles on 2021 Dodge Ram 1500, 4×4 limited e torque engine. In a parking lot going about 8 miles per hour truck jerks cuts off and will not start . Was towed to dealer waiting for a response a day later.
Anyone have a 2021 ram 1500 , any recalls or issues known of, today while driving to work the check engine light popped on with battery indicator lamp bing bong bing bong… code reader shows no active codes but mil still illuminated..???
CA- 2021 Ram 1500 Laramie Eco Diesel purchased 10/31/2021 first started 5/2021 at 15k miles current 28k and just continued on. Truck will break and shut off while I’m driving doesn’t matter speed it just does it and it’s a major safety issue, truck won’t completely shut off at time sometimes, dash sometimes turns on in the middle of the night which triggers my security cameras at home, has trouble picking up speed, windshield cracked out of no where a month after purchase and no replacement since it was on back order, mufflers aren’t even and loose, door panels came apart within a month of purchase. I do have a case with FCA and truck has been to dealer 4 different time the last for a month and due to truck not “duplicating” and no codes they don’t know whats going on. I do have video of the incidents and still it’s like they don’t see it. I have made several complaints to NHTSA and its terrible with so many of the same complaints there still is no recall yet they just recalled 2022 Ram 1500 and 2500 for “defrost” issues and are doing a buyback since they can’t fix that apparently yet while my truck and several others brake and turn off suddenly its not a concern for RAM. How does that make sense?
2021 Ram 1500 Classic 4×4 Quad Cab needs new engine at 24 k .. has been running “rough” since 4 miles ..proper recommended manufacturer break in procedure followed . At 22 k cylinder head on passenger side replaced due collapsed valves.. Exhaust manifold bolts had to be cut off due to rust issues .. Radio froze up another issue .. We’ll see what happens here in the next week with the opening of a star ticket w Chyrsler
Bought a new 2021 eco diesel , was back at dealership 3 weeks after I bought it , metal fuel shavings in the fuel system. Just got it back not even 24 hours and truck burnt down to the ground completely with fire .
I have a 2021 Ram 1500 Rebel with 2500 miles. It has cut off on me 3 times as I made a right turn onto a highway. Two of those times it placed me in a situation where someone could have crashed into me if they had not stopped. Dealerships can’t replicate the issue and have basically said it’s nothing they can do. Ram customer care and FCA state that they are unaware of such phenomena but I have informed them that all they have to donis Google it and they can see its not just me. I also informed them of the nearly 100 safety complaints on NHTSA describing identical issues. Some of which nearly resulted in a crash. I have a $65,000 truck that my family and I are afraid to drive. Please help
i have a 2021 dodge ram 1500 classic and i have not received anything about any recalls