Lemberg Law is investigating consumer complaints regarding the 2020-2022 Land Rover Defender. Clients have been telling our firm that the Defender’s windshield appears to be faulty, soft or defective causing cracks and typically needs replacement.
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**ATTENTION, if you are a current owner of a 2020-2022 Land Rover Defender and are experiencing issues with your windshield cracking, give us a call. Our services are absolutely FREE to you. Click 844-928-4443 ☎ NOW for a Free Case Evaluation. Or go ahead and fill out our Contact Form.
The National Highway Traffic Safety Administration has already logged 26 consumer complaints regarding this issue on the 2020, 2021 and 2022 Land Rover Defender.
There are 10 consumer complaints about windshields cracking in the 2022 model. 7 under Visibility/Wiper and 3 under Unknown or Other. 2021 model has 11 complaints – 8 under Visibility/Wiper, 1 under Visibility, and 2 under Unknown or Other. And 5 for the 2020 model – 1 under Visibility and 4 under Visibility/Wiper.
Many complaints state that a small rock, pebble or object hit the windshield causing the crack when they believe it shouldn’t have. Other complaints state the crack appeared for no reason. Here are some samples:
“My front windshield cracked to the point of requiring replacement with neither notice nor reasonable cause (no impact, no crack starting point, besides the bottom edge, no temperature gradients, no pressure applied to the windshield).”
“The windshield developed a sudden crack while the vehicle was stationary, with no external impact or action Conditions: stationary, outside temp: 97 deg Impacting: visibility and safety features such as cameras, sensor, and lane departure assist”
“The contact owns a 2021 Land Rover Defender. The contact stated that the windshield cracked without impact, causing electrical issues. The vehicle was taken to a local dealer where it was diagnosed but not repaired. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 1,500.”
“My windshield broke in only owning this car 30 days I hear from other people that this is there 3 time replacement. I think this is a design issues and should be looked into.”
Several owners state the issue happened again after the replacement was made:
“2 cracked windshields, car has only 15K miles- TONS of Defender owners on FB groups and forums same- some one 4th and 5th windshields- current wait to new ones from UK is 2-4 months. Land Rover knows these are defective and won’y admit/recall, just passing this off to customer. A new windshield is $1800 a pop- people getting hit paying high deductible, getting pulled over, poor visibility, some have cracks so large that they can not operate their vehicle. Currently, I am in wait, no ETA for my 3rd new windshield- I have a large crack and 2 small chips from all separate incidents. Huge safety issue, bc cracks interfere with driver assist…”
When you buy a new car, you expect it to be dependable. That’s a reasonable expectation. Oftentimes, though, manufacturers become aware of defects yet don’t take immediate steps to correct the issue, Lemberg Law is dedicated to holding car manufacturers accountable for automotive defects including Land Rover. We do that by representing individual consumers in lemon law cases and by representing groups of consumers in class action lawsuits. We would welcome the opportunity to represent you.
If your Land Rover Defender‘s windshield is showing signs of cracking or has been replaced and you are interested in becoming a class action plaintiff, complete our case evaluation form or call us at 844-928-4443.
About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
We have had the same problem on 2 2021 LR Defenders. Amazing vehicles but the windshields have a definite weakness – we have had to replace 2 over 17,000 km and same for our daughter’s one.