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The 2019 Audi A7 claims to provide exceptional beauty and sleek styling. Even the automaker labeled the newer models as “iconic since day one,” but owners think it will be known for its defects more than anything else. From the glitchy electrical system to the defective powertrain and issues with the vehicle speed control, this company has a lot to answer for.
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NHTSA Complaints for the 2019 Audi A7
| Complaint Category | Number of Complaints |
|---|---|
| Electrical System | |
| Power Train | |
| Engine | |
| Vehicle Speed Control | |
| Fuel/propulsion System | |
| Unknown Or Other | |
| Steering | |
| Service Brakes | |
| Structure:body | |
| Forward Collision Avoidance: Automatic Emergency Braking |
Problems with the Electrical System
Today’s luxury cars are constructed with sophisticated electrical systems that run just about everything. However, when something goes wrong, it becomes a real nuisance.
That’s precisely what this Edmunds review discusses. “Our two month old 2019 Audi A7 had to be towed to the dealer leaving us stranded 200 miles from home. Had low tire pressure warning several times — dealer checked it out and said everything was fine. The check engine light had been on for a couple of weeks, which the dealer said could wait till we got back from our trip. Had a brief message about some system failing, had very slow acceleration, which we understand was a turbo problem. Closing the sunroof takes multiple attempts — just before closing the sunroof keeps retracting.”
One of the most popular areas for service bulletins on this vehicle is the electrical system. In fact, there are already 80 bulletins, including #A9419142056219_1, which discusses the need to repair a wiring harness that is causing DTCs to set on cars without a suspension control module. From the crazy warning messages to sunroofs with a mind of their own, this car is one major malfunction and not worth the additional expense to owners that drive it. Even a cheap Chevy or Ford would function better than this luxury model.
Problems with the Transmission
When it comes to the powertrain, the main component is the transmission. This part is responsible for creating a smooth-shifting experience, which should be a given with a luxury brand such as Audi, but it’s not.
Look at this NHTSA complaint. “I got this brand new car. However, it has major defects pertaining to Drive Shift, Auto Shut, sensors, speedometer and the virtual cockpit. I was driving on Freeway 5 southbound when I shifted the gear from ‘D’ to ‘S’ and it went into Neutral and it lost power. There were cars behind me who were honking and scared for my life. The car was brand new when I got it; I got the car on 11/29/2019. I drove it for only three weeks before I started to have issues with the virtual cockpit, where it blacks out. The speedometer blacks out completely and I wouldn’t even know the speed of my car. Upon these issues and the other related issues related to Virtual Cockpit, I took the car back to the dealership. The dealership kept the car for two and returned the car back to me on 1/18/2020. I started experiencing issues with the auto/shut as when the car gets stopped at a signal. It doesn’t start and have to restart the car and later I had issues with Drive Shift going into Neutral when I shift from ‘D’ Drive Mode to ‘S’ Sports Mode on freeway.”
This owner doesn’t know what to do with the overpriced paperweight sitting in his driveway. Sadly, it turns out that there are even larger powertrain issues than even what’s been shown through the complaint. Audi issued Service Bulletin #A3019252053597_3, which states that there could be a leak that needs to be repaired coming from the lower bellhousing. These are just not issues that should be occurring on a new vehicle, especially one that’s supposed to be made with premium parts. It appears that this model is going to go down in history as an iconic failure.
Problems with the Vehicle Speed Control
With today’s modern equipment, there should be no trouble getting a vehicle to travel at the speed intended, but this A7 really seems to struggle.
One more Edmunds review states, “I purchased the 2019 A7 premium plus. In the four months since ownership, the vehicle had a few issues. Upon entering the highway from a stop, the vehicle rolled backwards and the rear view camera turned on. On another occasion, the vehicle braked unexpectedly. There were also warning lights and error messages that would come on, but when you restart the vehicle, the messages would go away.”
Again, Audi has issued plenty of documentation, showcasing multiple concerns. One such communication, Service Bulletin #A911930 2053776 states that some cars are equipped with adaptive driving assistance that can’t be activated or isn’t available at all. It turns out that the technicians have to perform a software update in order to get it running correctly. At this point, it would appear that this Audi model has a mind of its own, but it’s leading owners astray and putting them at risk for an accident. It won’t be long before these models are taking up space at the local junkyards.
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Complaint Data
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist, Vehicle Speed Control |
| Date | Mar 17, 2023 |
| State | SC |
| Description | The car now has come to an emergency stop twice on two separate occasion's here in columbia and in atlanta while I am attempting to cross an intersection or leaving a median lane. The cars safety features stop working at random times and throw several warning signs. Car has lost power while attempting to drive forward and rolls back with an initiates rear view camera. I have taken my vehicle to the audi dealership several times over the last year and the problems continue. The customer service has been poor and this car is supposed to be certified and I have had nothing but problems. The steering sometimes pulls you into other lanes and makes mistakes on changing speeds while using cruise control and slows car down tremendously. |
| Category | Parking Brake:conventional |
| Date | Mar 17, 2023 |
| State | SC |
| Description | The contact owns a 2019 audi a7. The contact stated that while making a left turn in an intersection, the vehicle inadvertently came to complete stop. Additionally, the contact stated that all safety feature were activated and warning messages of the features being disabled were displayed on the dashboard . The contact sustained a shoulder injury but declined medical treatment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available. |
| Category | Electrical System, Power Train, Steering |
| Date | Feb 08, 2023 |
| State | GA |
| Description | The alternator malfunctioned and was not available for inspection upon request my safety was put at risk as the car ceased to move while driving on high speeds on the hwy the problem has been reproduced by several other audi owners. This is a widespread issue putting multiple lives at risk the vehicle component has been inspected by the manufacture there were no malfunctions happening prior I was driving on the highway and all of a sudden, all the lights were going off on the car. Alot of malfunctioning. First message was electrical system malfunction, then rear spoiler malfunction and the car ceased to begin moving. I had to park it in the merging lane and feared for my safey. I decided to call audi for a jump start. The car started but as soon as the cables were removed the car died again. I had to then call for a tow truck to take the car to the dealership. All this happened while I was cold and stuck in the middle of a busy highway street. I was told by audi this is a widespread issue. They did not provide a loaner car as they said they were out and ive been on the waiting list for the past 3 weeks. They also said the parts were back ordered and I can be looking at 3-6 months without my car. No reinbursement for the car payments either and im limited to a rental for a day max which I would have to pay out of pocket and get reimbursed while paying for the car note as well. This is unacceptable. |
| Category | Electrical System |
| Date | Feb 02, 2023 |
| State | NJ |
| Description | The contact owns a 2019 audi 7. The contact received notification of nhtsa campaign number: 22v155000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Electrical System, Engine |
| Date | Jan 31, 2023 |
| State | NC |
| Description | Multiple warnings indicating to contact dealer (lane departure, adaptive cruise control, collision avoidance, etc) then 1 minute later transmission failure and engine failure imminent.... Pull over immediately and contact dealer. While driving a few minutes later my center mmi went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop and unable to restart the vehicle. Towed to dealer who assessed that starter/generator needed to be replaced. |
| Category | Electrical System |
| Date | Jan 27, 2023 |
| State | TX |
| Description | On a late dark night driving back home from supper my wife's low mileage audi suddenly died on a busy and unlit street (champions forest drive). We had to call an uber to take us home. We also had to leave the abandoned vehicle overnight. Early the next morning a harris county precinct 4 constable deputy came to our house inquiring about the status of our abandoned car. An audi tow truck hauled the car to their north houston audi dealership that same early morning where we were told that the problem was due to a defective alternator. They also told us that we would have to wait 3-4 months for repairs. They have, at their small dealership, over 50 cars waiting to be repaired. We were also informed there are 40,000 to 50,000 vehicles worldwide with this exact same problem. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Jan 26, 2023 |
| State | IN |
| Description | I am reaching out to update complaint number 11503265. Back in october of 2022, my vehicle turned off on me one time at the gas station and would not start until I waited 5 minutes. The vehicle did the same thing about 15 minutes later after I arrived at a friends' house. Following that incident later on that night it happened again. I have also had some issues with the vehicle not accelerating. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Jan 26, 2023 |
| State | CA |
| Description | Received an electrical malfunction - please call service warning icon on dash display. In less than one mile, I received cascading sequential warnings - including transmission and steering warnings - please pull over now. I attempted to exit the freeway on the next ramp, on the i10 freeway in claremont, ca on the monte vista exit - but the car completely lost all power and electric (dash and all screens were dark) blocking a traffic lane. Was stranded there for over 45 minutes until aaa/highway patrol were able to obtain a tow truck. Car was towed to dealer and found out it is a known issue with the 48v alternator system in 2019 model year audis. Found out alternator is unavailable due to supply chain issues and car will be out of service for at least 4 weeks! Per research on audi forms, this is a known issue and audi should be recalling these vehicles and performing the known software update (tsb software update 27-22-45 - version 527) on all 2019-2020 audi vehicles with this system. I was in fear of being rear-ended and injured - and to find out this should not have happened is very disappointing. Please require audi to recall these vehicles and update the software so others are not put in this same life threatening situation - and then forced to wait until the vehicle can be fixed - currently at least 4 weeks! It has happened to many others - just check the audi owner forums on the internet. Thank you for your consideration. |
| Category | Electrical System, Engine |
| Date | Jan 23, 2023 |
| State | IN |
| Description | The contact owns a 2019 audi a7. The contact stated that while driving at an undetermined speed, the vehicle was shuddering and failed to accelerate as needed. The contact stated that the oil warning light was illuminated. The contact received notification of nhtsa campaign number: 22v155000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000. Vin tool confirms parts not available. |
| Category | Electrical System, Power Train, Steering |
| Date | Jan 19, 2023 |
| State | TN |
| Description | Starter generator failure of the 48v mild hybrid system. This issue is very common, and has a recall on the 2019+ audi a6 (however its because of a risk of electrical fire). Car sends errors to driver as many electrical components begin to fail and fault one by one, steering wheel dynamics shifted while in motion (as steering module failed), air suspension faults occurred. The car inevitably died during operation. Was stuck inside of vehicle, the internal door handles are powered by the 48v system, they are not mechanical latches. Car stalls out when the 48v battery fails. I have had this part replaced on my car, dealership says there are 8 just like it in the past 2 months. Very common issue for audi's. As more of these find their way on the road, each car magnifies the risks to vehicle owners and other drivers as these issues are becoming more in more common in 3 year old audi models. |
| Category | Electrical System |
| Date | Jan 13, 2023 |
| State | GA |
| Description | The electrical malfunction light came on while driving. Then my spoiler malfunction light came on. After that my dash board lit up like a christmas tree. All kinds of lights came on. My car stopped in the middle of traffic. Had audi care tow it to a audi dealership. The sa says it's an alternator issue and there is no eta when the part will be in. They have over 30 cars at each audi dealership around the city with no recall, or loaners. I may be without a car for a month or more. |
| Category | Electrical System |
| Date | Jan 07, 2023 |
| State | OR |
| Description | Electrical system malfunction! Warning popped up, along with "start/stop malfunction!". Car seemed to drive fine. Called dealership to make appointment to drop off car. Drove car another 8 miles, was on the way to the dealership when all components of the vehicle shut down, many warning lights then the vehicle went into limp mode and completely died. I was on a 50mph stretch of the highway and had to pull into the center median/divider for safety because there was no shoulder. Vehicle had to be towed. This appears to be an issue on many 2019+ audis right now and turns out it is an alternator failure. I'm wondering if it's software related as it is happening on many audi's right now. |
| Category | Electrical System:alternator/generator/regulator |
| Date | Jan 05, 2023 |
| State | RI |
| Description | The contact owns a 2019 audi a7. The contact stated while driving approximately 35 mph, the vehicle lost motive power and stalled. There were several unknown warning lights illuminated. The contact stated that the safety features slowly became inoperable. The vehicle was towed to the dealer and the contact was informed that the alternator had failed and needed to be replaced. The vehicle was not repaired because the part was on backorder. The manufacturer was made aware of the failure. The approximate failure mileage was 27,000. |
| Category | Electrical System |
| Date | Dec 15, 2022 |
| State | NC |
| Description | The contact owns a 2019 audi a7. The contact received notification of nhtsa campaign number: 22v155000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the fuel gauge was providing inaccurate reading and would indicate 650 miles to empty; however, after driving 2 miles, the fuel gauge indicated 600 miles to empty. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 19,900. Vin tool confirms parts not available. |
| Category | Electrical System |
| Date | Dec 06, 2022 |
| State | LA |
| Description | My vehicle had a complete electrical failure, when caused everything to shut down. The engine, door locks, hazards, power steering, e brake, etc. Were all inoperable. On sunday, nov 20th, I received a yellow warning light that said, "electrical system malfunction, please contact service." I parked the car and called the dealer the following morning to ask how sever this warning was (could I drive the car or does this require a tow?). They advised me to bring the car in. While heading to the dealership, I received several other warning lights in rapid succession: electrical system malfunction, safely stop vehicle; parking aid malfunction, transmission malfunction, rear spoiler malfunction, and others. The vehicle died about 30 seconds after these warning lights appeared. I was on the highway in morning rush hour traffic at the time, but I was in the right lane and was able to coast to an off-ramp and park on the side of the road. With little to no control over the car, I could have easily been in accident. The dealer has confirmed that the cause was the start-stop generator, which caused a fault in the mild hybrid system and 48v battery. The car is still "bricked" and located at audi new orleans. It is available for inspection if needed (parts are not expected anytime soon). |
| Category | Electrical System, Power Train, Steering |
| Date | Nov 29, 2022 |
| State | TN |
| Description | I had just purchased a used 2019 a7 prestige and the next day (april 1st) while coming back from an appointment 7 miles away I had five electrically related failures in a very short time frame. The last error message was ominous so I was glad I was in my driveway when it happened. When the spoiler failure happened it automatically popped up. In addition to all these failures the ac was not working. So it seems to be an electrical system wide issue. Alas, this is a known issue with the 2019 a6, a7, and a8 models. I've posted the error messages in an online audi owners site to spread the word and found many, many more people that have had this same issue. Note: the vehicle in/out mileage on the service report is incorrect. The correct numbers are 37702/37705. The car sat at the dealership for days before the repair parts arrived. There we no loaner cars available which caused additional inconvenience. |
| Category | Electrical System, Fuel/propulsion System, Power Train |
| Date | Nov 22, 2022 |
| State | IN |
| Description | I received a warning and multiple dash lights indicating electrical malfunction. Upon coming to a red stoplight, the car died and would not restart. After the light turned green, I was nearly rear-ended by a large truck traveling at ~50 mph but luckily it was able to swerve out of the way. After about 10 minutes, the car restarted but the warning messages persisted. I drove immediately to the dealership for service where they diagnosed an issue with the mild hybrid 48v battery system and starter/generator/alternator. There are no parts available and it is sitting at the dealership along with at least 12 similar vehicles with the same issue. This needs to be recalled immediately as it is a major safety issue as I was nearly in a major accident due to the issue. |
| Category | Electrical System |
| Date | Sep 13, 2022 |
| State | CA |
| Description | The contact owns a 2019 audi a7. The contact received notification of nhtsa campaign number: 22v155000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the fuel gauge indicated there was a quarter tank of fuel remaining in the fuel tank. However, after refueling the vehicle, the fuel gauge reading was inaccurate. The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,500. Vin tool confirms parts not available. |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | May 18, 2022 |
| State | NC |
| Description | Intermittent failure of back-up camera. This can cause injury or fatality to a child behind the vehicle who cannot be seen when the camera is not working. This has been reported to the local audi dealership but they say they cannot repair it unless they can reproduce the problem. I have photos of the failure notification that appears on the dashboard, what audi calls the mmi. The front camera has also failed from time to time but the rear seems to me to be the more critical. I have provided these to the dealer. Below I have given the date of one failure but it has happened on multiple occasions. |
| Category | Fuel/propulsion System, Power Train |
| Date | Jul 31, 2020 |
| State | CA |
| Description | Similar to a complaint I read above, I do often have concerns over the start/ stop system. When the hybrid system is active, it's extremely sensitive in activating (not only when cars are in front but also pedestrians just walking by. However, sometimes when stopped at a light, stop sign, etc. When I press the gas after the engine reengages, the car often has a serious lag and does not accelerate for several seconds, to the point where I have to wonder if it's actually on (it is) the concern is that drivers behind me, if not extremely cautious could rear end me. I've been honked at several times, due to this issue on normal roads. Thankfully, no incidents or accidents have occurred, but I fear it could only be a matter of time, if this persists, particularly in stop and go highway traffic. |
| Category | Fuel/propulsion System |
| Date | Feb 01, 2020 |
| State | MD |
| Description | The start stop system is always active upon each driving session of the vehicle. However at times the hybrid system when it kicks in, doesn't activate the engine quickly enough so when I press the gas pedal it is not responsive and I can't propel forward. This is of concern when I'm not at a traffic light and the start stop system kicks in during stop and go traffic. |
| Category | Structure:body, Unknown Or Other, Visibility/wiper |
| Date | Dec 11, 2019 |
| State | TX |
| Description | Yesterday morning, while driving north on I-35 to work, there was a loud "pop" from directly above my windshield. This scared me to death! The sound was so frightening that I ducked and for a moment, I thought I had been involved in a wreck but quickly noticed nothing out of the ordinary had occurred. Typically, traffic is very heavy, only moving about 20mph. However, on this particular morning, traffic was somewhat lighter and moving about 40mph. I had clear visibility across the front window and could tell that nothing had flown in my direction. I was not trailing behind or around any suvs, dump trucks, or other large vehicles that could have kicked up a rock. I also had not driven under an overpass, so I knew nothing could have fallen from above. Once I arrived at work, I discovered the front section of my panoramic roof was cracked and shattered all the way across the width of the vehicle and pressed inward, exposing the interior lining. |
| Category | Power Train |
| Date | Nov 14, 2019 |
| State | DC |
| Description | 2019 audi a7 has throttle lag and at times severe throttle lag causing a multi second delay that put me in in the path of oncoming traffic with a near hit. At the time of this incident, the throttle lag had never been that severe but has resulted in a vehicle that I have no confidence in with respect to performance. Details: I was slowing down (1mph) and as the lane next to me cleared, I attempted to change lanes but there was like a 3 second delay. I'd thought the car had stalled and then it lunged into the adjacent lane and I almost was hit. In general, I can hear the transmission engage, but nothing happens, no acceleration without some hesitation. Frequency: throttle lag happens during almost every drive, multiple times per drive. I've taken vehicle to two dealerships and they maintain it operates as it should. While these events are frustrating, this incident described in the beginning with a few others that have matched its severity can only be described as unsafe. There is a community of people that have the same issue and thus far audi has not responded with a fix. I fear this problem may cause an accident. |
| Category | Electrical System, Structure:body, Vehicle Speed Control |
| Date | Nov 07, 2019 |
| State | FL |
| Description | 1st- having numerous sensor warning lights coming on at indiscriminate times while highway driving including telling me to put my hands on the wheel when they are on the wheel, cruise control sensor warning comes on and shuts of the cruise control and the lane guidance sensor comes on with warnings. I may get all three warnings appear on one 45 mile trip or I may not get any. Sometimes it's the same one 3,4 or even 5 times.. 2nd mmi screen randomly does not come on and having issues after I hang up the phone the radio will not come back on and will continue to show phone in use. I restarted the car two or three times touching the screen over an over before it finally comes on. 3) seats randomly does not remember our key fobs. 4)paint is coming off the car in different spots please note that on the drivers side real quarter panel where the paint started peeling, the peeling spots are many many inches away from each other and they are in varied spots and not in a row. 5)shuttering when trying to turn. It acts like it doesn't want to go (like somethings coming at it) and it's stopping you. This was an issue in the very first visit when a sensor had to be replaced as well as something they did to fix the headlight issues then to. 6)new - warning sensor went off saying vehicle light malfunction. We got a picture of the triangle and the exclamation point. Also there a funny light (looks like a snow flake) show 6) windshield visual of speed and all the other stuff went off and on then out before everything blipped and came back on. 7) lock sensor malfunction. All these things are happening numerous times and have been to the dealer 4 times. Found out that a stop sale from audi was issued for 2012-18 for our exact vehicle and others but ours is a 2019. This stop sale was issued because of numerous faulty sensors. |
| Category | Power Train |
| Date | Oct 22, 2019 |
| State | NY |
| Description | From the attached audi rochester service invoice: "there is a hesitation type jerking sensation felt on take off, it is pronounced so much that it makes your head jerk. On previous visit road tested similar model vehicle and found the same jerking sensation, does not happen when driving in automatic mode [where it is always silky smooth acceleration -- as expected] in manual s-tronic shift mode, the car double jerked violently snapping both my head back and the audi rochester tech's had back. Not only was it dangerous, but I lost momentary control of the car. This becomes more pronounced on a small incline. Audi corp. Rep stated: "the car is designed this way." I asked for updated firmware since the audi rochester tech stated during that test drive: "I can't fix this hank. It needs a firmware update." jdpower also noticed something related, but less intense: https://www. Jdpower. Com/cars/expert-reviews/2019-audi-a7-review . In my opinion audi's language is purposely "cya" in a way: -"tested similar model vehicle and found the same jerking sensation" as well as audi of america's: "the car is designed this way." my audi of america [rick} complaint number is: 190808989 . Rick also refused to contact germany to see if there was a firmware update.. |
| Category | Electrical System, Electronic Stability Control, Service Brakes |
| Date | Sep 26, 2019 |
| State | CA |
| Description | Among many other issues, the screen that includes the speedometer goes blank during drive, backup camera doesn't work while reversing, pre-sense applied brakes on freeway while nothing was ahead and the car swerve hard on the freeway while driving at speed 65 miles/hour |
| Category | Unknown Or Other, Vehicle Speed Control |
| Date | Sep 13, 2019 |
| State | LA |
| Description | Each time I use cruise control and completely out of the blue, the car will suddenly slow down and an indicator lane light will come on. I never use the lane assist so that is not the problem - I checked that first. Hands are on the wheel, attention is fully on the road and there is no driver error. I will be cruising along and the car suddenly (very suddenly!) will slow down - almost as if the engine was shutting down. I'm no longer using cruise control because of the potential danger. In addition to this issue, the virtual cockpit will go black and never works consistently I. E. The bluetooth connection and apple car play. I've spoken to my dealership and they said to call audi connect. Still no solution as to why the problem happens. Very frustrating. |
| Category | Engine |
| Date | Jul 23, 2019 |
| State | CA |
| Description | 2 days after taking delivery of a 2019 a7, the transmission/sport differential light came on and indicated to shut down car immediately due a transmission problem. The car has under 300 miles on it. |
| Category | Vehicle Speed Control |
| Date | Jun 27, 2019 |
| State | OH |
| Description | Purchased 2019 audi a7 brand new. Currently have approximately 2800 miles (2 month old car). Has prestige package with driver assistance option. There have been multiple instances where the driver assistance suddenly and significantly slows the car without any car/object in front. This has happened to me on multiple occasions on local roads (hasn't happened on freeway speeds yet). Usually happens 30-50mph local roads. The car/driver assistance "slams on the brakes." this can be scary and very dangerous especially when a car is behind. Second issue is that there is a significant 1-3 second lag after pressing the accelerator pedal. This is very dangerous when taking left/right turns with cars on the coming road. |
| Category | Engine, Unknown Or Other |
| Date | Mar 19, 2019 |
| State | CT |
| Description | 2019 audi a7: at a stoplight, or stop sign, where there is even the slightest incline, after my 2019 audi a7 has come to a complete stop, and the engine shuts off, when I remove my foot from the brake to engage the gas pedal, the engine does not engage immediately and the car shoots/rolls backwards. The rollback is significant enough that the rear camera turns on. Because of the lapse in time before the engine engages again, I have no control over the vehicle when this happens and am unable to keep it from shooting backwards I've spoken to my sales representative and audi's customer service, and have had the vehicle looked at by technicians at both the fairfield and danbury connecticut audi locations, and have not been given a solution to the problem. In fact, I have been told on several occasions, and have saved voicemails from audi service, that all their vehicles are doing this because of the double-clutch, that it is "completely normal," and that I would just have to adjust my driving. Because I have no control over the car when it does this, and audi is not resolving the issue for me, this is going to leave me open to liability should the car roll/shoot back into any vehicle stopped behind me, or person who may walk behind my car when I am stopped. I am frightened to drive this car for fear of injuring or killing someone, and haven't driven the car in over a month. |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Jan 24, 2019 |
| State | CA |
| Description | I got this brand new car. However it has major defects pertaining to drive shift, auto shut , sensors, speedometer and the virtual cockpit. I was driving on freeway 5 south bound when I shift the gear from "d" to "s" and it went into neutral and it lost power. There were cars behind me who were honking and scared for my life. The car was a brand new when I got it, I got the car on 11/29/2019. On I drove it for only three weeks before I starting to have issues with the virtual cockpit where it blacks out. The speedometer blacks out completely and I wouldn't even know the speed of my car. Upon this issues and the other related issues related to vitual cockpit I took the car back to dealership. The dealership kept the car for two and returned the car back to me on 1/18/*2019. I started experiencing issues with the auto/shut as when the car get stopped at a signal, it doesn't start and have to restart the car and later I had issue with drive shift going into neutral when I shift it from "d" drive more to "s" sports mode on freeway. Please contact me to get more detail on it. *tr |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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