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The iconic Jeep Wrangler is a top choice for off-road adventurers. It was even listed as MotorTrend’s SUV of the Year, but we don’t understand how that happened. FCA says this SUV is “Built for the Fearless,” and we can’t argue with that. You have to be completely fearless to deal with failing steering parts, the death wobble problems and faulty engine concerns. There’s no doubt that this Wrangler model offers some excitement, just not the way most customers are looking for.
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NHTSA Complaints for the 2019 Jeep Wrangler
| Complaint Category | Number of Complaints |
|---|---|
| Steering | |
| Suspension | |
| Electrical System | |
| Power Train | |
| Unknown Or Other | |
| Wheels | |
| Visibility/wiper | |
| Engine | |
| Structure:body | |
| Service Brakes |
Problems with the Steering
Jeep suffers from massive steering issues with their 2019 Wrangler model. No one expects the steering to be comfortable and smooth in a vehicle designed for off-road use, but what consumers got was nothing like they bargained for.
One person wrote this on Edmunds, “From the first drive out of the dealer’s parking lot, I noticed that the steering of the new Wrangler had a vague and wandering feel totally different than my previous Jeeps or any other vehicle I have owned. On the interstate, the steering is downright frightening and requires two-handed control to keep it from wandering into adjacent lanes. I cannot relax and rely on my driving instincts while driving this vehicle; to do so will result in loss of control. I immediately began to investigate as to whether this was unique to my particular vehicle, or to a larger group. The salesman and service manager where I bought it professed ignorance about any such problem. However, a brief search on the internet revealed a plethora of complaints about the steering in the 2018 and 2019 Wrangler JL’s. The NHTSA has received over 500 complaints specifically addressing this issue with the JL’s.”
The steering ended up prompting a recall on the SUV. NHTSA Campaign Number 19V201000 addresses an improperly machined steering column that could break and allow the wheel to detach from the steering column. Another recall with NHTSA Campaign Number 18V675000 deals with the front track bar brackets which are also improperly welded. When this fails, the bracket separates from the frame, reducing steering capability.While situations like these are funny in cartoons, it’s no joke when it actually happens on the road.
Here are some actual complaints logged with the NHTSA about the 2019 Jeep Wrangler Steering Problems
2019 WRANGLER JL PURCHASED ON APRIL 30. ORDERED THE VEHICLE AND PICKED IT UP AT THE DEALERSHIP 220 MILES FROM HOME AND TRAILERED IT HOME. DID NOT TEST DRIVE IT AT THE DEALERSHIP. IMMEDIATELY UPON DRIVING, FOUND THE STEERING TO BE A PROBLEM. VEHICLE WANDERS ALL OVER THE ROAD. NEARLY IMPOSSIBLE TO KEEP IT IN THE LANE OF TRAVEL AT SPEEDS OVER 45. THIS IS KEEPING US FROM DRIVING IT REGULARLY AND ONLY USE IT WHEN MAKING SHORT TRIPS IN TOWN (35 MPH AND BELOW). PAID NEARLY $48K FOR THIS VEHICLE. CALLED DEALERSHIP. THEY SAID THEY HAVE NOT HEARD OF THIS PROBLEM BEFORE. THIS VEHICLE IS DANGEROUS AND I AM STUCK WITH IT FOR NOW WITH NO OPTION. HOPEFULLY, A RECALL TAKES PLACE.
ON OUR WAY HOME, WE NOTICED THAT THE CAR HAS VERY LOOSE STEERING. THERE IS “GIVE” APPROXIMATELY 2 INCHES TO EITHER SIDE AND THE VEHICLE IS DIFFICULT TO KEEP IN LANE. WE TOOK THE VEHICLE BACK TO THE JEEP SERVICE DEPARTMENT AND THEY COULD NOT FIND ANYTHING WRONG. THEY CLAIM THE PCM IS UP TO DATE AND THE STABILIZERS ARE NEW. THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO. THIS VEHICLE, IN MY OPINION, WITH THE LOOSE STEERING IS POTENTIALLY DANGEROUS TO DRIVE. SEARCH THROUGH MULTIPLE JEEP WRANGLER JL FOURMS SHOW MULTIPLE COMPLAINTS OF THE SAME ISSUE.
SEVERE, EXHAUSTING AND NEAR CONSTANT UNSAFE STEERING TO KEEP JEEP IN DRIVING LANE. ESPECIALLY, AT HIGHWAY SPEED 50MPH OR ABOVE. THERE IS A SERIOUS UNSAFE PROBLEM WITH THE STEERING ON MY 2019 JEEP WRANGLER JL UNLIMITED RUBICON! I WAS IN FEAR OF CRASHING DUE TO THE NEED TO CONSTANTLY CORRECT THE VAGUE STEERING. THE 2019 WRANGLER DRIFTS AND SEEMS TO OVER-CORRECT BOTH TO THE LEFT AND RIGHT. IT FEELS LIKE I’M ON A ROCKING BOAT.
Problems with the Suspension
Have you ever heard of the death wobble? It’s something plaguing 2019 Jeep Wrangler models and customers aren’t happy. Typically, it’s caused by incorrectly installing steering or suspension components. As we saw above, the steering is already an issue, so when you factor in numerous suspension complaints, you end up with massive problems.
One driver wrote this on Edmunds, “There are over 334 complains for new JLs with death wobble, bad steering and bad welds. There are open investigations and insufficient recalls. It is ridiculous; they are putting drivers lives in danger on a car massively overpriced starting at $32k+ for what it is, a very basic and unreliable vehicle with poor quality and poorly made components, this car MSRP should be well under 24k. The 2019 model was unchanged from the 2018 JL, hence the same problems persist. They should have upgraded the steering and started to properly weld frames like other manufacturers. The steering wonders side to side, once you hit a pothole over 60 the whole car shakes out of control.”
FCA underwent a class action lawsuit related to the death wobble. Instead, they made statements such as it is not a “safety issue,” and it “can happen with any vehicle that has a solid front axle.” One has to wonder if this is true, why don’t previous models of the Mercedes G-Class, Ford Super Duty and Ram heavy-duty trucks have the same amount of complaints? Probably because the solid front axle isn’t the cause for the death wobble – poor manufacturing is.
Here are some actual complaints logged with the NHTSA about the 2019 Jeep Wrangler Suspension Problems
I HAVE COME TO FIND OUT IS KNOWN AS THE “DEATH WOBBLE” IN MY NEW WRANGLER JL. AFTER GOING OVER A SERIES OF SMALL BUMPS ON A HIGHWAY AT 65-70MPH, MY JEEP WENT INTO A VIOLENT SHAKING EPISODE. I ACTUALLY THOUGHT ONE OF THE WHEELS WAS COMING OFF. THE DEALERSHIP SAID THAT THIS COULD BE REPAIRED BY REPLACING THE STABILIZER BAR WITH A HEAVIER DUTY ONE. THEY DID THE REPAIR. ON FRIDAY OF LAST WEEK, I HAD 6 EPISODES OF THE DEATH WOBBLE IN ONE DAY. THE DEALER IS TAKING MY JEEP BACK IN TOMORROW TO LOOK AT IT AGAIN. THIS MIGHT BE THE SCARIEST THING I HAVE EXPERIENCED IN MY 30+ YEARS OF DRIVING.
VEHICLE HAS BEEN AT DEALER SINCE OCTOBER WITH WHAT I HAVE FOUND BY RESEARCH TO BE CALLED A “DEATH WOBBLE” THE VEHICLE SHAKES UNCONTROLLABLE AROUND CORNER AND OVER BUMPS AND CANNOT BE DRIVEN. I HAVE CONTACTED JEEP CUSTOMER SERVICE SEVERAL TIMES PER WEEK SINCE THIS HAS STARTED WITH ZERO RESOLUTION. I ATTACHED SERVICE RECORDS OF WHAT THEY HAVE TRIED TO FIX AND HASNT WORKED. I NEED HELP.
Problems with the Engine
Thankfully, the engine in the Wrangler doesn’t seem to be as bad as the steering and suspension, but people have still complained about numerous issues. Some of the problems are nuisance issues, while others involve the safety of the occupants.
One person said this on the NHTSA website, “Push button start with keyless entry. Vehicle does not give audible warning when you leave the vehicle running on exit. This is a safety hazard and could cause death if parked in your home garage. It is very easy to put the gearshift in park and exit the vehicle without turning off the engine. I have done this twice within a 3 month period. An audible warning on exit, which indicates the motor is still running, would prevent this from taking place.”
While the automaker had nothing to say in relation to this complaint, there were other engine-related communications. In Service Bulletin #S1808000167, FCA discusses the reasons that the vehicle won’t start or there is lost contact with the fuel pump control module. The company advises technicians to look for a loose connection or water intrusion. Other than that, they take no responsibility for the defect. On the bright side, if your Wrangler won’t start, there’s no chance that your steering wheel will come off or you will lose control due to the death wobble. You might actually be in better shape this way.
Here are some actual complaints logged with the NHTSA about the 2019 Jeep Wrangler Engine Problems
TL-THE CONTACT OWNS A 2019 JEEP WRANGLER RUBICON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ATTEMPTED TO TO SLOW DOWN WITH THE FOOT ON THE BRAKE PEDAL, THE RP’S WENT UP AND THE VEHICLE SPONTANEOUSLY ACCELERATED, ( IT HAPPENED THREE TIMES) STRIKING THE VEHICLE IN FRONT. THE POLICE WAS PRESENT, BUT NO REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS DRIVEN TO THE DEALER, THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURERS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 800. BP
PUSH BUTTON START WITH KEYLESS ENTRY. VEHICLE DOES NOT GIVE AUDIBLE WARNING WHEN YOU LEAVE THE VEHICLE RUNNING ON EXIT. THIS IS A SAFETY HAZARD AND COULD CAUSE DEATH IF PARKED IN YOUR HOME GARAGE.
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Complaint Data
| Category | Unknown Or Other |
| Date | Mar 16, 2023 |
| State | CA |
| Description | The driver side visor falls and the electrical components goes out on the mirror and garage opener. The mirror swings while driving on the freeway. Very hazardous trying to clip while driving, needs to be recalled. |
| Category | Power Train, Unknown Or Other |
| Date | Mar 13, 2023 |
| State | MA |
| Description | New recall has come out for the jeep 2019 manual transmission. This is the third recall and there is still no fix. Recently my clutch blew on the highway, first it started to smoke and then the clutch exploded. Going speed of approx 70mph with a child in the car. This is well know issue without a fix and I do not want to drive this vehicle any longer. Jeep will not fix the clutch, I have to pay 00 for it and "if" or "when" the fix happens, then I can get reimbursed. The clutch could go again at any time not safe. And jeep does not care. |
| Category | Power Train |
| Date | Mar 13, 2023 |
| State | UT |
| Description | Clutch blew two holes through my transmission. I was driving home from skiing. Early that morning an error code came on stating my clutch was getting too hot. I was in stop and go traffic for like 15 min when it happened. I mostly kept my car in neutral and only used the clutch when I needed to move forward more than my car could roll on its own. Driving home from the mountain I was on the freeway when an emblem turned on with a sterling wheel and and exclamation point. Right soon after that as I was getting off the freeway I downshifted to 3rd gear and my car shot up to 5 rpm's so I shifted to 4th gear and my car shot up to 5 rpm's so I shifted to 5th gear and my car shot up to 5 rpm's so I shifted to 6th gear and my car shot up to 5 rpm's and then I head a loud explosion and my car and I hurried and pulled over. I had two other cars pull over because they saw my car of fire. They yelled at me to get out of my car and then quickly checked everything and found the fire had put itself out. I had my 6 year old nephew in the car and I was worried about his safety if the car was on fire but also the safety of having his outside of the car on a major highway. We determined the car wasn't at a full engulfed in flames risk so I kept him in the car. I then towed my car to the dealership who misdiagnosed it so I towed it to a clutch shop when showed me there were actually two holes through my transmission. My warranty wouldn't cover it and the recall refused it because they had “don't the recall†aka looked at it and did a software update and said that's all the were required to do. I ended up finding a used transmission and was able to get that installed as well as a clutch. I was out of a car for 6 weeks and the emotional stress of being jerked around and not being helped when it's clear with the recalls this is a huge issue that is getting ignored. The gm of the dealership is now involved and trying to help me get this solved. |
| Category | Power Train |
| Date | Mar 12, 2023 |
| State | WI |
| Description | Service axle locker system warning comes on center cluster of dash & dings. Goes away then picture of axel light with explanation mark. Then goes away. Comes off & on while driving stop to go & in low speeds. No 4x4 being used at the time. Dealer replaced sensor in front axel. But came right back on after leaving. Codes show not active because warning lights go away & don't stay on. Was told they have to stay on |
| Category | Power Train |
| Date | Mar 11, 2023 |
| State | NY |
| Description | Vehicle has a recall notice but no remedy yet available. My clutch often gets close to over heating as I feel it start to slip in normal traffic conditions in heavy traffic. I often encounter very heavy traffic and must let the vehicles clutch cool down on the side of the road. Jeep dealerships tell me nothing they can do but replace factory clutch at owners expense. This is not fair, this suv only has 35,000 miles and cost a fortune monthly. I do not have the funds to replace the clutch myself and do not have a second vehicle to wait for the company to come up with a 'remedy'. |
| Category | Steering, Suspension |
| Date | Mar 07, 2023 |
| State | CA |
| Description | When I was driving on a plane road with no bumps my steering wheel started to shake violently making the whole car and dashboard shake. I've called jeep to inform them but they said it is not covered and there is no recall for my vehicle instead want to run a diagnostic and have me pay for the repairs and diagnostic even though it's a leased vehicle. |
| Category | Steering:linkages:tie Rod Assembly |
| Date | Mar 06, 2023 |
| State | CA |
| Description | The contact owns a 2019 jeep wrangler. The contact stated while driving at 50 mph, the steering wheel was shaking significantly causing the contact to almost lose control of the vehicle. There was no warning light illuminated. The contact stated that the failure ceased upon depressing the brake pedal and coming to a stop. However, the failure reoccurred several times while driving. The vehicle was taken to the dealer, where it was diagnosed that the steering damper and the tie rod needed to be replaced. The contact related the failure to an unknown recall that was previously completed on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. |
| Category | Steering, Suspension |
| Date | Feb 28, 2023 |
| State | IA |
| Description | Was driving interstate in san diego, ca about 65 mph and on 4 different occasions when I hit a bump or rough patch of road the front end of the car and steering wheel started shaking violently. It was hard to control the vehicle and I had nowhere I could go because I was in traffic at high speeds. Was finally able to move over to a side lane and slow the vehicle down which caused the shaking to stop. No lights of any kind came on in the vehicle. Very dangerous for this to be happening on ca roads with such heavy traffic. Not only does it put me at risk, but others as I have to slow down to 40-45 mph for the shaking to stop. Will be taking it in to dealership for inspection. As I have researched... This appears to be another case of the "death wobble". |
| Category | Seat Belts |
| Date | Feb 24, 2023 |
| State | CA |
| Description | I lease my 2019 jeep, and in november 2021, my then 8 year old son was trapped in the driver's side back passenger seat, where it would not retract and would only get tighter. The screws would not budge to remove the seatbelt, I had 3 people I had to ask for help as the seatbelt was getting tighter and tighter and cutting off circulation to my son. We finally had to cut him out. I reported this right away to the dealer. My service advisor kept putting me off stating the seatbelt was backordered. We made due with the remaining seatbelts. 7 months later the middle seatbelt quit retracting. I was left with just one working seatbelt in the back seat, with 2 young boys, now 10 and 12, and I cannot drive anyone else in my car as I do not have working seatbelts. I have gone into my dealer, sent several emails to my jeep dealer and spoke in person and in email to the manager and have been ignored. I sent in my issue to jeep corporation/mopar, and they keep giving me the run around and told me I have to go through the dealer. I have pictures and emails of this all and have been ignored. My lease is up next month, and I have not been able to enjoy my jeep with others for safety reasons. I don't understand. Why I have been ignored and jeep does not care. There is an issue with the seatbelts in this car. |
| Category | Electrical System, Service Brakes, Visibility/wiper |
| Date | Feb 22, 2023 |
| State | UT |
| Description | Driving my vehicle and around 20,000 miles had all lights come on. Lost power steering wind shield wipers randomly going off and then it goes away once powering off. I took it to my dealer and they worked on it and said nothing was wrong. A week later it happened again. This time the vehicle wouldnt turn back on for about 30 minutes. Going threw a round a bout I will randomly lose all control and almost crash. I have had at least 4 or 5 close calls do to no power steering and lose of traction control. No dealer or mechanic can figure it out. It is throwing 37 codes. Hundreds of people on these jeep forums have had the same issue for the same year. No one can figure it out. Several have crashed. My wife has almost died when she lost traction control in a blizzard. It has been months and now my vehicle is up to 42000 miles and its sitting there because now I'm to scared to drive it. It gets stuck in park and randomly powers down. This is a serious safety hazard and someone is going to get killed from a crash if this isn't addressed. All codes are related to abs and can bus but it has only fixed about 5% of the vehicles when they replace those parts. Come inspect it yourself I am available any time!!! |
| Category | Steering |
| Date | Feb 20, 2023 |
| State | NC |
| Description | I have experienced the steering system death wobble routinely in my daily driving and it is reproducible. When it occurs three vehicle is no longer controllable until rewatching a speed below 40mph. Additionally, the vehicle now wanders more than it did originally with more effort to keep it going straight. Autopark chrysler jeep has inspected the vehicle and provided a list of repairs. The costs are exorbitant so only the steering damper was replaced for a cost of 0. The wandering has not been addressed. |
| Category | Seats |
| Date | Feb 15, 2023 |
| State | SC |
| Description | My pulled passenger seat forward to get access to rear seat. When I tried to return the seat to secure position it would not latch in place and plastic and metal parts including a spring fell out onto floor. Now the seat just slides back and forth. If that would have broke with a passenger in the seat they would have been severely injured. My jeep only has 24747 miles on it. It is out of warranty and the dealer wants 6. 34 plus tax to repair it. This is outrageous and very dangerous. This vehicle is designed for of road usage. The seats should be much more durable. |
| Category | Electrical System, Unknown Or Other, Vehicle Speed Control |
| Date | Feb 12, 2023 |
| State | PA |
| Description | I had trouble with the cluster display periodically going out. It would come back on after restarting the car. This happened 2 or 3 times. Then, it went out and never came on. This started with 40,000 miles on it. When it to the dealer they tried an “ipc†reset on it with no change. They tried a “hard†reset with no luck. They disconnected and reconnected both batteries, again with no luck. They told me my only recourse is to buy a new display (p/n 68377781-4f) for |
| Category | Power Train, Steering, Suspension |
| Date | Feb 06, 2023 |
| State | FL |
| Description | I experienced the jeep death wobble on 5 occasions. All five happened at 60 mph or above. The car would suddenly shake violently and felt like it was falling apart. I feared I couldn't steer it, which I had a hard time doing, until I calmed down and started braking. When I got to a slower speed it went back to normal. The front track bar was replaced and an alignment was needed again at 12,000 miles. I first noticed the car going out of alignment before this all happened, then the wobble followed at higher speeds. It was a very scary experience all five times. I read about it and found that the last few times when I hit a small bump it would activate the wobble until I slowed down. This is very upsetting for me as my daughter also drives the car and I feel it is now unsafe since the car is out of alignment once again after 3 months. Jeep needs to address this asap. The car has 13,000 miles and is a 2019. |
| Category | Visibility/wiper |
| Date | Feb 05, 2023 |
| State | WA |
| Description | Back window keeps exploding and it's parked in a covered space. Temps have been ok nothing super cold . Only happens when I'm home. Nothing was take out of my car so it wasn't vandalism cause I had 50 cash in the seat that fell out of my pocket. |
| Category | Electrical System, Power Train, Steering |
| Date | Feb 04, 2023 |
| State | NC |
| Description | On multiple occasions, as my wife and two children 8 and 3 were on their way home from school the steering column locked up and my wife couldn't do anything but coast into a ditch. When the steering wheel locks up, each time it throws messages of loss of communication to the steering wheel, loss communication of the shifter, and loss communication to the brakes. This problem has happened three different times after the dealerships service department has put on multiple parts to try to fix the issue with no resolution. This is a huge safety issue, and we are terrified that this problem will continue to happen. The biggest concern is, what happens if the steering wheel locks up and we cannot avoid a serious accident that could harm our family or other motorists on the road. The manufacturer has recommended we put on abs control module, pcm, and lower gear box. We have reached out to the dealership and to jeep about this issue with no help given other than to pay out of our own pocket to fix the problem. |
| Category | Electrical System, Engine, Steering |
| Date | Feb 04, 2023 |
| State | TN |
| Description | While driving with no warning the fuse array went bad causing the jeep to lose all power including power steering and started jerk and pulsate. Everything turned off and left the vehicle stranded for several minutes in the middle of a dark street at night. Hazard lights did not work as well during this time. After continuously pushing the start button it started back up with the dashboard showing all different warnings with the clearest one in the middle of the dash reading “stop safely the vehicle will shut off soon†the vehicle was taken to the local dealership where it did the same thing for them. Later it was confirmed by them it was the fuse array. |
| Category | Steering |
| Date | Feb 03, 2023 |
| State | GA |
| Description | While driving, the steering wheel power steering intermittently goes out. It does not matter whether the car has been warmed up or not. When turning or shifting lanes, it is very difficult to turn the steering wheel. On the highway this has almost caused an accident. The incident has been reported to one dealership once and to another dealership twice. Neither has experienced the issue while driving but I have encountered it lots of times. Without them experiencing the issue, they are unaware of any repairs required and none have been performed yet besides flushing the power steering fluid, which did not resolve the issue. This is definitely a safety issue. |
| Category | Steering, Suspension |
| Date | Feb 03, 2023 |
| State | CA |
| Description | I have experienced the death wobble 4-5 times. The dealer says they have already replaced the steering damper once already. I am concerned there are more issues with the steering system on this jeep. |
| Category | Steering, Suspension |
| Date | Jan 31, 2023 |
| State | ND |
| Description | Vehicle's front end violently shakes harmonically side to side when driving over 50 mph upon hitting uneven surfaces on highway and interested. When this occurs, the driver loses the ability to safely steer and must brake which is also unsafe to do on the highway or interstate. The harmonic vibration resonates until the speed is reduced to approximately 35 mph. |
| Category | Suspension |
| Date | Jan 31, 2023 |
| State | CA |
| Description | I have been experiencing the death wobble ever since I bought the jeep. I've brought it back to the dealer 2 times and they just told me to get different tires. I spent 1,500 on new tires and still experience the same thing. When I go over bumps or bridge seams on the freeway, my entire front end wobble out of control almost causing me to crash every time. My kids are terrified to drive in the jeep, and I keep asking for it to be fixed before someone gets hurt. Date of incident would be from aug 30, 2021 to today feb 31, 2023. It's every time I drive on the freeway. |
| Category | Suspension |
| Date | Jan 30, 2023 |
| State | TN |
| Description | No warning. Driving down the road at 45 or above taking a curve and hitting a bump in the road the jeep starts bouncing and the steering starts jerking. I have been informed that there is a law suit stating that this is because of front suspension steering damper. |
| Category | Electrical System, Engine |
| Date | Jan 23, 2023 |
| State | CA |
| Description | Service shifter light, everything on the dash bord lights, up, the wheel locks , no emergency lights can be turn on, when the service shifter lights up, or park. This is a manufacturer hazard, any one can be hurt. This happen to me in the rain , multiple times, exiting from fwy . I was not able to turn on the emegency lights , I had my newborn in the car. I had to stand outside in the rain with my hands up, letting the traffic go somewhere else |
| Category | Steering, Suspension |
| Date | Jan 15, 2023 |
| State | FL |
| Description | At any speed over 55 mph any bump or irregularity on the road causes the front tires to rapidly bounce up and down from the left side wheel to the right side wheel. There's almost zero steering control. Emergency braking to under 20 mph is necessary to stop the vibration and regain steering control. Sometimes a complete stop in the travel lane of a highway is necessary. The vehicle was purchased used with 18k miles. After 5k miles a vibration was felt at the front wheels anytime driving over bridge or overpass. At 30k miles the vibration/bounce occasionally required emergency braking. The closest dealer was booked during the holidays and it was over 30 days for an appointment. During the appointment was told it was the steering dampener, a "known issue" but, the parts are on backorder, no eta provided. The vehicle is currently unable to drive over 50 mph over any surface. Found almost 500 related posts online for this model vehicle going back to 1980. Why is there not a recall on this failing part? |
| Category | Suspension |
| Date | Jan 11, 2023 |
| State | CO |
| Description | Bought a used 2019 jeep wrangler with approx 17000 miles. At speeds between 60-75 mph on highway roads that have small bumps and or divots, the front axle begins a divergent shudder and wobble side to side that is uncontrollable. It has happened now 7 times. In traffic I have almost caused accidents because the vehicle is not controllable with the steering wheel. At highway speeds, the only way to make the divergent wobble decrease and go away is to immediately step on the brakes in an emergency mode, hope you don't get rear ended and pull off the road. The vehicle has been inspected in detail by two different organizations. I have had the alignment checked, it's perfect. Shocks are perfect. Everything is fine, accept, when the perfect harmonic is reached on a bump at highway speeds, the front axle goes ballistic and makes the vehicle uncontrollable. This is a safety issue that has/will kill people. There are no warning lamps or caution lights. The vehicle is in perfect condition. |
| Category | Steering, Unknown Or Other |
| Date | Jan 05, 2023 |
| State | FL |
| Description | This jeep has an awful steering issue. Keeping it in the lane im driving in is extremely hard. This vehicle has been looked at for this issue several times and jeep says do this or this and the jeep dealer still hasn't fixed the issue it has been a nightmare to drive I feel like im putting myself and others in danger because the steering issue on this 2019 jeep is extremely loose causing this vehicle to move all over the road. This vehicle is definitely dangerous to drive. If I break suddenly it's pulls majorly to the left and does a dip down if that makes any sense. Im super careful not to break fast but in some instances its unavoidable. |
| Category | Steering |
| Date | Jan 04, 2023 |
| State | NJ |
| Description | Service shifter warning showed up in center of dash and check engine light illuminated coming home from work on a friday. Parked the car for the weekend, drove it to work monday morning and there were no lights or warnings. Went to grab lunch 5 minutes away and on the way back, service shifter light pops up again (no cel this time) and complete loss of power steering in a two lane jughandle to cross a highway putting everyone in that jughandle and on the highway at the intersection at risk. Thankfully the light turned red so I could stop the vehicle. I shut it down, restarted it, and made it back to work. Took it to the dealership after work. 17 times the warning light flashed and chimed during the 30 minute drive to the dealership. They saw no warnings in the computer system and couldn't find a solution after examining the vehicle for almost two weeks. Service shifter warning still on dash and I'm just waiting until it kills me, I guess? |
| Category | Steering |
| Date | Jan 01, 2023 |
| State | NY |
| Description | I purchased this car, jeep sahara 2019 last wednesday, and the steering wheel locked while is I was turning to the right! And it happens again around five minutes after! And I I couldn't moved it to the left or to the right! Almost get to an accident l! I'm very concerned because we paid ,000 dollars for this used vehicle and I honestly lost my trust and confidence on this vehicle because this kind of incidents can ended up in catastrophic accidents!! |
| Category | Power Train |
| Date | Dec 30, 2022 |
| State | MO |
| Description | I have had both w12 & y07 recalls done and didn't have any problems with my clutch before then, now my clutch is making a strange noise and slipping. A software update to degrade power to my engine doesn't fix a clutch problem. Recalls are suppose to fix problems, not create more. |
| Category | Steering |
| Date | Dec 30, 2022 |
| State | MI |
| Description | Lost all steering while driving on highway coming up to a corner, extreme safety risk. Jeep repair facility can not diagnose and repair my vehicle and it has been out of service for over 6 months this year and its at repair facility unable to be repaired-stars has been involved. Loss of steering while driving my 6 year old granddaughter, we almost crashed into another vehicle, could have been deadly for both of us, she now won't ride in any car feeling she will get in accident. |
| Category | Visibility/wiper |
| Date | Dec 22, 2022 |
| State | NJ |
| Description | The passenger side visor just fell off while the vehicle was in motion. The visor's pivoting rod dropped out of the support bracket. |
| Category | Power Train |
| Date | Dec 19, 2022 |
| State | OH |
| Description | While in the middle of an intersection vehicle locked up in park,check engine light came on,had to be towed to dealer ship, code given was pid95-00-tcm clutch failure-cause undetermined, they charged 2. 58, even though I have a mopar extended warranty it was not covered |
| Category | Steering, Suspension |
| Date | Dec 16, 2022 |
| State | AZ |
| Description | Death wobble where the jeep shakes so violently that you can lose control. It has done this since new. I take it back to the dealer and they say jeep is aware of the problem and they are working on a fix. Jeeps fix is a replacement steering damper. When I reported it to the dealer, I was told I had to wait until a fix was released. Finally at 2125 miles they replaced the first damper. On the way home it death wobbled again. I had to wait again; at 2285 miles they replaced the track bar. The jeep didn't handle or feel right but it didn't death wobble until thanksgiving 2022 250 miles from home. I brought it back in and they replaced the steering damper again at 14668 miles. I was told by the service department there are over 6000 dampers on back order. This needs to be a recall since it affects thousands of jeep wranglers. My wife refuses to drive the jeep. |
| Category | Electrical System, Power Train, Service Brakes |
| Date | Dec 03, 2022 |
| State | TX |
| Description | While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. I was terrified driving this vehicle down a major highway but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) powertrain malfunction indicator light electronic throttle control (1) brakes & suspension antilock brake system (1) safety air bags |
| Category | Electrical System, Power Train, Service Brakes |
| Date | Dec 03, 2022 |
| State | TX |
| Description | While driving my vehicle on a major highway several lights came on and I was notified that the antilock break system had been disengaged while driving. The vehicle bei was terrified driving this vehicle down a major highway with no shoulder lane but manage to make it home after pulling over several times when the vehicle seamed loose control. Once the vehicle was started the next day the following malfunction were emailed to me. The vehicle would not turn off for several hours, windshield wipers were running while in the off position, and the screen indicated that the vehicle was a rubicon, despite it being a sahara. It was incredibly alarming not being able to turn this vehicle off after several attempts. The vehicle eventually turned off but upon restarting the vehicle the malfunctions would occur in addition to not being able to shift gears. 2) powertrain malfunction indicator light electronic throttle control (1) brakes & suspension antilock brake system (1) safety air bags |
| Category | Steering, Suspension |
| Date | Nov 23, 2022 |
| State | TX |
| Description | “death wobble†is happening on highway when going over 65mph. Took it to the dealership and said there is nothing wrong with the jeep. Steering wheel shakes violently causing entire vehicle to rattle. Very scary and hard to control |
| Category | Electrical System, Steering, Suspension |
| Date | Nov 21, 2022 |
| State | TX |
| Description | My jeep is experiencing the death wobble when driving in the highway. Which causes the jeep to violently shake the right side of the front wheel. I have taken it to two jeep dealerships and was told that it can be due to the suspension or differential. I have not drove this jeep on rough terrain or 4 by 4. The dealership is looking into the suspension system for the death wobble problem. The jeep currently stands at 40,000 miles. I also have a warning lamp that shows to service the axle locker system. According to the dealer, the axle locker system is an electrical issue and not a mechanical one. I wanted to report this problem as it is a safety issue and it is dangerous to drive in this condition. |
| Category | Steering |
| Date | Nov 17, 2022 |
| State | PA |
| Description | Highway speeds going over a bump in the road the front end/steering wheel will begin to shake violently. The only way to stop it is to release gas and slow down. |
| Category | Electrical System, Fuel/propulsion System, Power Train |
| Date | Nov 16, 2022 |
| State | CO |
| Description | Back in july 2022, I went to turn on my wrangler and the light show began. Took it to the dealership where they identified over 50 error codes. Some of the main ones I was able to see in the instrument cluster were "service shifter", "service antilock break system", "service 4wd", "traction control failure" and "emergency break" light on when e-break was not engaged. Four (4) months later and over 10 back and forth visits to the dealership, the problem still persists after being told "we test drove it 50+ miles and we see no problem". They have since replaced three (3) body control modules. Why am I writing this report? Because in the situation when those warning lamps turn on and I am actively driving the vehicle, I've experienced the following concerns: 1.) stopped at a stop light and the engine shut off. Then it takes a few frantic tries to turn the vehicle back on - this happened twice. 2.) drove on the highway when the gears stopped shifting causing the engine to rev incredibly fast - this happened once. 3.) increased resistance from steering wheel while steering while on highway speeds. 4.) gear shifter locks - happens often, but typically only when I initially turn on the vehicle; doesn't allow to move the shifter out of park. As you'll see by my answers on the form, my vehicle has low miles and is kept in prestine condition. |
| Category | Suspension, Wheels |
| Date | Nov 08, 2022 |
| State | KY |
| Description | Death wobble same as my 2008 wrangler that I traded in for a newer model and same problem! Someone will die, it's terrible!!! It happened 3 times in 1 day. I can't take it on the expressway at all. |
| Category | Steering, Suspension |
| Date | Oct 31, 2022 |
| State | IL |
| Description | On 10-23-2022 while driving on i64 in west virginia I experienced extreme shaking in the steering wheel and bouncing in the front end of my jeep. I took the vehicle to the jeep dealer in beckley, wv and when I explained the problem a member of the service department stated "that is the shimmy shock." I was told there had been an information bulletin put out on this problem and a temporary solution recommended. On september 5, 2019, I took my jeep into the dealer I bought it from in ref. To recall# v41 and had the steering damper replaced. On october 31, 2022, I took it in to the dealer for repair and the mechanic noted the wrong damper is installed, the right shock is leaking, and they recommended replacing the michelin tires that have only 39121 miles on them. |
| Category | Steering, Suspension |
| Date | Oct 29, 2022 |
| State | AZ |
| Description | Both front shocks broke and needed to be replaced. Needed a 4-wheel alignment because of this. Broke steering damper. Part not able to get fixed as chrysler won't release the required part until november 15th even though other jeeps of this year have been recalled due to this issue. I have the repair paperwork. Experienced a "death wobble" on thursday, october 27th. I'm lucky that I didn't panic and was able to get it out of traffic and on the right side of the road. The jeep and cab shook violently. Issue confirmed by an independent repair shop. Have paperwork to backup claim. No one else besides the independent shop verified the issue. Dealership claimed it couldn't exist because my vehicle style is not part of the original recall for this issue they are aware of. No, there was no prior warning before this occured. |
| Category | Power Train, Steering |
| Date | Oct 28, 2022 |
| State | TX |
| Description | Continued "death wobble" after suggested repair by dealership. |
| Category | Electrical System:12v/24v/48v Battery |
| Date | Oct 13, 2022 |
| State | VI |
| Description | Both the auxiliary and main batteries go out at least once a year leaving you stranded in need of flatbed towing. Dealer has know suggestions on the faulty batteries or recommendations for a better solution. |
| Category | Unknown Or Other |
| Date | Oct 08, 2022 |
| State | CA |
| Description | While driving on the highway, my car began to shake. Upon inspection of the dash and its components, no warning lights appeared and nothing was triggered to state that there was a flat or anything was wrong with the vehicle. I had to lower my speed from 70mph down to 50mph as I went to merge right to get onto the shoulder and/or exit to a safe location in case I had a flat. Upon slowing to 50mph the shaking stopped and I was able to drive normally. I proceeded to drive for a few more miles due to the issue seemingly resolving itself. As the vehicle reached speeds of 70+ mph it began to shake again. This time I managed to pull off onto the shoulder and inspected the car in case there was a flat and/or something caught onto the axel. Nothing appeared out of the ordinary and the vehicle drove normally, without issue from that point on. The shaking lasted anywhere from 20-30 seconds while traveling at highway speeds. |
| Category | Structure:body |
| Date | Oct 07, 2022 |
| State | NY |
| Description | My jeep if fully corroded and corroding on all seams of the vehicle. The paint is bubbling and chipping. Chrysler refuses to buy the car back. |
| Category | Steering |
| Date | Sep 22, 2022 |
| State | MI |
| Description | Steering very loose and vehicle wanders all over like wind is blowing you around. This has caused me to drift out of my lane and nearly colliding with others. Will being to dealer for evaluation. Tsb is out for this issue. |
| Category | Unknown Or Other |
| Date | Sep 10, 2022 |
| State | CA |
| Description | While driving-sun visor on drivers side failed and immediately fell in middle of my view. Could have caused an accident. The jeep windshield is small and narrow to begin with and having a large portion suddenly blocked by a falling visor is a major issue. |
| Category | Steering |
| Date | Sep 01, 2022 |
| State | VA |
| Description | Steering wanders. There is at least 2 inches of play in the steering and the jeep has always had this issue since we purchased it. Driving down the road has aways been a bit like playing "ping pong" with the steering as you have to make slight steering corrections as the jeep drifts left or right towards the lane lines. I recently lifted the jeep and put on slightly larger tires. This made the wandering and "ping pong" steering control a lot worse. I had the shop make some adjustments and they basically got everything back to where it was before - still playing ping pong as I drive, but now when I take an exit ramp, the traction control light will come on. There is a jeep technical service bulletin out for this issue. As long as the lift is within specs, changing out the steering box and flashing the software apparently fixes the problem. How can excessive play in steering not be a safety issue? How many accidents must there be, or god forbid, a death on the road, before the manufacturer has to fix this? The dealer wants to charge me 00 to correct this issue, which they created my failing to design and manufacture a steering box that works properly with their vehicle. If I wanted to fix this myself and install the new steering box, I would have to buy a ,000 software flash system if I want to make sure all the warning lights correlate to the actual driving characteristics of the vehicle. Very frustrating that I'm driving an "on the margin" vehicle with regards to safety and the manufacturer isn't willing to do the right thing and do a safety recall. |
| Category | Unknown Or Other |
| Date | Aug 24, 2022 |
| State | TX |
| Description | While driving the visor above both the driver side and passenger side falls down from where it is supposed to be. The mechanism that holds the visor in place is defective and falls out of the hole where it is supposed to connect to. The mechanism is still in tact so the visor falls enough to obstruct the drivers view but does not fall out. This almost caused me to crash while on the highway yesterday. I have confirmed with multiple other drivers of the 2019 jlu that this also happens to them. |
| Category | Steering, Suspension, Wheels |
| Date | Aug 23, 2022 |
| State | CA |
| Description | The steering has become very loose, causing the vehicle to feel as though it were drifting with every bump. Entering into a parking lot, or going over speed bumps cause the vehicle to feel as though you are jerking the steering wheel back & forth, with the whole body of the vehicle rocking. Changing lanes requires the upmost care when merging, so as not to cause too much movement, otherwise the entire vehicle rocks back & forth as though you were off-roading on extremely uneven turf. God forbid you attempt to avoid hitting something that jumps in front of you car; that is bound to cause the car to flip! Doesnt matter if you're traveling 5mph or 65 mph, the drifting is obvious & pretty scary. |
| Category | Suspension, Unknown Or Other, Wheels |
| Date | Aug 17, 2022 |
| State | KY |
| Description | When driving down the interstate my 2019 jeep hit a small bump in the road. Front end started shaking violently. At first I thought I had blown a tire but tire pressure warning did not show on dashboard. I let off the gas and it ebbed till gone. I was going 70 miles an hour when it started. It was intermittent through out the day and started each day after |
| Category | Wheels |
| Date | Aug 10, 2022 |
| State | ND |
| Description | 2019 jeep wrangler. Consumer stated that while driving on the interstate their vehicle began to shake violently. The consumer stated the dealer determined the failure was caused due to a failure in the dampering system. The consumer requested to be reimbursed for the repairs due to the failure being a known defect. |
| Category | Steering, Wheels |
| Date | Aug 04, 2022 |
| State | FL |
| Description | The steering is loose and the vehicle drifts while driving. We cannot maintain straight driving without continuous movement of the steering wheel. The vehicle feels unsafe at all speeds. This vehicle is probably maintained with routine tire rotation. Front passenger tire has had excessive wear. All wheels and tires have been changed with no result. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Electrical System, Exterior Lighting, Steering |
| Date | Aug 03, 2022 |
| State | MA |
| Description | Over the last 7+ months, my vehicle will not go into gear. When I push the starter, the vehilce flashes a number of warning lights and codes then the service shifter warning comes on and stays on. The vehicle will then not go into gear. The dealership has now looked at it 3 times and can not find the issue. They can see the code, have replaced the auxillary battery and traced the wiring. This happens approximately 3 times a week. It leaves me stranded where ever I am because it will not go into gear and has to be towed. A few hours later, it will start as normal. On other occassions, it does the same thing to me while I am driving! All of the warning indicators will flash and I will lose power steering. If I pull the car over and turn it off and on again, I gain power steering back. This has happened to me while driving on the highway. The first time I was on a 4 lane highway with no power steering. I can send a video link if provided an email address |
| Category | Engine, Lane Departure: Blind Spot Detection, Steering |
| Date | Jul 30, 2022 |
| State | MA |
| Description | Intermittent loss of power steering and throttle. Gears lock and do not shift. Every code is flashing on dash, abs, shifter, traction control, air bags. |
| Category | Unknown Or Other |
| Date | Jul 30, 2022 |
| State | MO |
| Description | The windshield design for 2018-2019 jeep wranglers was changed compare to those prior. This change made the windshield almost upright with little slant. This design is a major flaw that they don't want to admit to consumers although when visiting the dealership or talking with them on the phone they say that this is the issue but it isn't their problem. Because of this design it is prone to constant chips even ones that you cannot see. These chips, even little surface ones you can't see but can feel cause the windshield to crack when it gets really cold outside. I had this happen 4 times in 2 years! I am 42 years old and have never had to use my car insurance until getting this jeep. Now my insurance company wants to drop me and no one else wants to insure me. I know other jeep owners have this same problem and it is a major flaw in the design that is causing many issues that not only affect our livelihood but our safety. I am listed one month of a cracking but as stated it has happened 4 times and it was parked and not moving each time, thankfully. |
| Category | Unknown Or Other |
| Date | Jul 28, 2022 |
| State | RI |
| Description | It takes a considerable amount of time for the back up camera to turn off once the transmission is switched from reverse to drive the camera is still displaying the rear view of the vehicle as the vehicle is moving forward which has the potential to cause a serious impact this happens on a consistent basis and is not an isolated incident |
| Category | Electrical System |
| Date | Jul 26, 2022 |
| State | MI |
| Description | I was on my way to work and when I stopped at a red light my car completely shut off. I tried to jump start it and then it flashed that my "start/stop button wasn't working" and that I needed to park because my car would shut off shortly. Then the dash started going crazy flashing all the lights and the windshield wipers started going, my hazard lights weren't working but the light was flashing on the dash. Completely died and had to get it towed |
| Category | Steering |
| Date | Jul 11, 2022 |
| State | MI |
| Description | Steering locked while driving at 50 mph. Had to switch car off in middle of street and restart to get functioning steering restored. Five minutes later it locked steering wheel again and could not shift lanes. Luckily accident was avoided however I can't imagine what would have happened if this was on the highway. Parked car and towed to jeep dealership for service. My wife and family were terrified of this incident as it was life threatening situation. Dealer informed me that they have never had this happen before and they are troubleshooting as we speak. Service engine light went on (yellow) and "service shifter" code showed up on screen. This all was sudden and there was no warning before driving vehicle. |
| Category | Electrical System, Power Train |
| Date | Jul 09, 2022 |
| State | GA |
| Description | Service axle locker system warning light and message warning have been coming in for over a year. I've taken the vehicle for service and dealer stated no trouble found. After 4 wheeling the axle lockers do not disengage properly and require me to drive for miles before the axle lock light indicator goes away. I've been getting the warning light more frequently when I drive and the warning message service axle locker system displays. I've also had rear differential noise/clunking when moving from park to reverse or drive. Dealer stated that is normal. |
| Category | Steering |
| Date | Jun 30, 2022 |
| State | TX |
| Description | My 2019 jeep wrangler shakes consistently. The shaking is getting worst and unmanageable, it even shakes when hitting a small pothole on the street. It shakes when driving at a low speed and when driving at high speed. From the passenger side, you actually sense the wobbling motion. I took it to the dealership to get it fixed and they said that they did fix it but the problem came back about six months after they supposedly fixed the steering rack. I took it again to the dealership but they said that the vehicle did not have any recalls and the issue was something else. The problem is getting worst and I am scared of causing an accident because that piece of the car it feels like is going to break. |
| Category | Seats |
| Date | Jun 28, 2022 |
| State | PR |
| Description | The contact owns a 2019 jeep wrangler. The contact stated that while he was cleaning the vehicle, the front driver's seat failed to recline. The contact also found an unknown plastic part on the floor in the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver's side seat frame to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 6,661. |
| Category | Electrical System |
| Date | Jun 17, 2022 |
| State | NC |
| Description | Note: the following is the second incident in less than a year whereby my vehicle has lost all power, and subsequently needed to be towed to the dealership. Apparently, the batteries (primary and aux/secondary) are/were being drained for some reason. The first time this occurred, there was some sort of wiring defect, possibly shorting out a circuit. We were able to drive it to the dealership, prior to it dying. The second time this occurred (yesterday 6/16/22), my wife was driving home via virginia by herself. All sorts of error messages appeared on the dashboard, and the car started to jerk abruptly. Battery indicator said it was low (~9v). Car died within minutes, and she had to pull over to be safe. Once it died, she couldn't even be drift it over for a safer position, relative to the highway traffic. If an accurate diagnosis is not made, I feel this is a dangerous situation, especially with all the highway driving we do. Given the electrical history with jeeps, what recourse do I have ? Are there lemon laws that may apply to these electrical issue? See towing receipt below. We currently have a loaner from the dealership, however they are saying it's the alternator. Generally, alternators last anywhere between 50-100k miles, not 22k . |
| Category | Electrical System, Steering, Vehicle Speed Control |
| Date | Jun 17, 2022 |
| State | MA |
| Description | Electrical issue resulting in loss of power steering, speedometer, gas gauge etc. All warning lights come on including abs brakes, vehicle traction control, automatic start, check engine, 4wd, brake light. Car will not turn off when lights are on. Repeat problem despite being in dealership 3times. |
| Category | Electrical System, Engine, Steering |
| Date | Jun 16, 2022 |
| State | CA |
| Description | 2019 jeep wrangler sahara numerous fault vehicle slows down speedometer loss abs brake warning ,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call star service because dealer has no idea to fix it. |
| Category | Steering |
| Date | Jun 14, 2022 |
| State | MI |
| Description | The contact owns a 2019 jeep wrangler. The contact stated while driving approximately 70 mph and going over a bump in the roadway, the steering wheel was shaking. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 23,000. |
| Category | Electrical System, Engine |
| Date | Jun 13, 2022 |
| State | MA |
| Description | Clutch failed at 4000 miles and 3 months of ownership on a brand new 2019 wrangler unlimited. Blame placed on me, 2 dealerships before they would do it with out charge. 3 months later 1st recall comes out. Also when clutch was failing the start/stop system said it needed service. The clutch went a second time after 30,000 miles. Was forced to pay 2900, second recall came out at same time and the recall was done when new clutch was installed. Took almost a month and no loaner car or rental available. Now clutch starting to smell and fail, 30,000 miles later. Poor clutch, recalls did nothing to actually address the prob. The start/stop system failed twice leaving my jeep in run but the engine off and would not start. Kept saying push in clutch and start, but it would never start. All electrical in the car stayed on for 2 hours. A pcm needed to be replaced, 2+ weeks without a vehicle. Start/stop failed again in traffic this time, needing to be pushed. Replaced battery, thought that it failed because the battery needed replacement. The problem still persists. |
| Category | Steering |
| Date | Jun 01, 2022 |
| State | MO |
| Description | Took to the dealership for a few problems and one of them was loose or wandering steering, while warranty was still covered 3/36. Dealer stated "thats how a jeep drives" and did fix the other issues I also brought it in for. Only a few years later just after I cross 40,000 miles, I decide to plan a road trip but dont want the hassle of constant steering corrections on the trip. I notice while seaching the internet for aftermarket steering fixes that jeep had a tsb for the exact same issue I have and others who were still under warranty were getting the new sterring components and loving their jeep! I am still frustrated that the dealer says its no longer covered for me even though all the new models have the new steering components now. The tsb should have been communicated to owners to be able to safely handle their jeep at highway speeds even in windy conditions. Instead I just dont drive it most of the time. |
| Category | Electrical System, Engine, Steering |
| Date | May 29, 2022 |
| State | KS |
| Description | 2019 jeep wrangler sahara unlimited---while driving the vehicle on a city street, without any warning, all of the dash lights and any/all warnings lights started to flash. Within 200 feet of this occurring, the vehicle lost power, including ability to control the steering, and the car came to an immediate stop. During this shut down instance, I was able to vigorously hold the steering wheel to guide the car to the side of the road, avoiding the traffic that came. After the car shut down, the dash lights and windshield wipers were still going off. It still had electrical power. It would not start back up. I had to have it towed to the dealership. It is currently being looked at by the local dealership. 05-29-22 |
| Category | Electrical System, Steering, Unknown Or Other |
| Date | May 25, 2022 |
| State | NE |
| Description | Every warning light, check engine, brake, traction control, service shifter, service electronic throttle system, etc. Would come on all at once. While driving the power steering stopped working when all these warnings appeared yet the vehicle was still under power. |
| Category | Electrical System, Engine, Service Brakes |
| Date | May 22, 2022 |
| State | IA |
| Description | The dash glitches and lights up all of the warning lights, speed and fuel goes up and down then the engine idles high despite not shifting/touching anything. Then it it completely locked up and cannot shift out of park. If it sits for a while occasionally it will start and only have check engine light on and allow you to shift to drive however while driving I have had the entire dash light up and speedometer/rpms going up and down causing it to run higher. It has been back to the dealer twice now for same issue that was supposedly fixed. It says service shifter, my abs are not working and electronic stability control needs service amongst other things. It is very scary when this has happened while driving on the highway with my children in the car and the fact I never know if I will be able to make it to or from work/picking up kids or if I will be stuck in drive/have engine shut off while driving. This has happened more than once in my 3 weeks of purchasing this vehicle and I am scared for our safety. I have had the codes read prior to going to the dealership and it says multiple things are malfuntioning |
| Category | Steering |
| Date | May 11, 2022 |
| State | CT |
| Description | When driving on a highway at speeds above 50 mph, I hit a bump in the road and my front end started to shake violently and also caused my steering wheel to bounce around. As I slowed down the bouncing reduced but it did not stop completely until I came to a complete stop off to the side of the road. There is a customer satisfaction notice out for a steering damper that I am having scheduled, but this seems like it should be a safety issue and a recall. |
| Category | Steering |
| Date | Apr 25, 2022 |
| State | MI |
| Description | “death wobble†or uncontrolled front steering vibration and violent shaking. Steering gear box was replaced at 12,000 miles. Replacement gear box seemed to be ok for about 15,000miles. At about 17000 miles(29,000 total vehicle miles) the vehicle experienced a violent shaking when on a freeway and going over a bridge overpass bump at about 75-80mph. The shaking would not stop until braking occurred nearly causing a rear end collision from car behind. Dealer has not been able to recreate the wobble in part because they will not drive over 70mph(the local freeway speed limit). The steering gear box “fix†for this problem was clearly not a robust corrective measure if death wobble reappears at 15000 miles. |
| Category | Steering |
| Date | Apr 12, 2022 |
| State | TX |
| Description | Very loose feeling steering wheel when driving at speeds over 50mph |
| Category | Steering, Suspension |
| Date | Mar 25, 2022 |
| State | MD |
| Description | Experienced the death wobble. Front tires began to oscillate violently causing loss of steering control on a highway. Went on for ~20 seconds, almost ran off the road and would have crashed. No indications prior to event, smooth highway speed driving right up to extreme violent shaking. Fighting with the wheel to steer to stay on the road was ineffective. The only thing that saved us was it suddenly stopped on its own. Before this event there were several short, less severe instances of wobbling. |
| Category | Steering |
| Date | Mar 14, 2022 |
| State | TX |
| Description | Vehicle has been leading to the right since I bought the vehicle. It is now very worse, and has cause a near miss collision with right side object. There is now severe drifting to the right, the original dealer has denied the issue since day one. Now it has been confirmed by another dealer that the steering gear box needs to be replaced by the new steel product steering gear box. |
| Category | Suspension |
| Date | Mar 13, 2022 |
| State | WA |
| Description | Experienced “death wobble†at 60mph. Vehicle has 22k miles and steering components checked out to be good. This is very unsafe and scary. Steering wheel started shaking violently and had to slow way down, almost to complete stop, to regain control. Thank you |
| Category | Service Brakes |
| Date | Mar 12, 2022 |
| State | TX |
| Description | When pressing on the breaks , the brakes required moderate amount of force to push in order for the vehicle to come to a complete stop or to yield, there is a loud hissing , leaking sound that is also heard from under the hood. This noise does not seem to go away even after taking it back to dealership to get it diagnosed, the brakes remain a little hard to press on as well. The dealership said it was a vacuum booster brake that was wearing out so they switched it but the noise remains the same and so does the forge to push down on the brakes . This is a dangerous factor to be dealing with as the brakes are something that is used constant in a vehicle to idle your car or to stop. According to the dealership this complaint is very common amongs other jeep owners about the brake not functioning 100%, there are no warning signs or lights that ever popped up as well . Please help fix this can cause death if brakes fail at some point while I own the jeep . |
| Category | Electrical System |
| Date | Mar 03, 2022 |
| State | MD |
| Description | The 48v battery doesn't charge properly, stop/start doesn't function as intended. When the car broke down the high voltage cable that connects the mgu and the 48v battery required repair. |
| Category | Steering |
| Date | Mar 03, 2022 |
| State | TX |
| Description | When driving at a speed of 60 or higher the steering wheel of the jeep begins to shake or shimmy. When driving on the highway I have to slow down well below the speed limit to get the shaking to stop. I've taken it to a independent jeep repair shop and they have confirmed the steering wheel shakes. |
| Category | Fuel System, Gasoline |
| Date | Feb 28, 2022 |
| State | NY |
| Description | The contact owns a 2019 jeep wrangler. The contact stated that while driving and exceeding 57 mph, the vehicle started shaking. There was no warning light illuminated. The contact continued driving to work with no additional issues. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 18,000. |
| Category | Steering, Suspension |
| Date | Feb 25, 2022 |
| State | GA |
| Description | While driving on the highway out of the blue my jeep starts to shake and vibrate. It happens without warning a makes it hard to control steering. |
| Category | Visibility/wiper |
| Date | Feb 25, 2022 |
| State | MO |
| Description | The far driver and passenger sides of the windshield do not defrost in sub freezing weather. The windshield defrost duct vents are not adequate to force hot air to either side of the center vent. This results in windshield and wiper icing over in temperatures below ~20° f causing drastically reduced visibility 12 or more inches from each side of the windshield. The problem has been mush discussed on the jl wrangler forum at this thread: https://www. Jlwranglerforums. Com/forum/threads/question-regarding-the-windsheld-defrost. 15276/ also described in this video: https://www. Youtube. Com/watch? V=plktxskzni4 |
| Category | Power Train, Steering, Suspension |
| Date | Feb 21, 2022 |
| State | NY |
| Description | when on the highway going over 55 mph and hitting a bump the steering wheel and entire vehicle begins to move rapidly and violently from side to side. This causes your vehicle to feel like it's losing control. The only way to stop this from continuing is to slow the vehicle down significantly. This presents a significant danger of losing control because of the shaking or being hit from behind on the highway due to slowing down significantly. The dealer has attempted to repair this defect twice within the last 2 months by replacing the steering damper and it is still occurring. No warning messages are illuminated when this occurs. |
| Category | Engine |
| Date | Feb 19, 2022 |
| State | CA |
| Description | Vehicle only had 21421 miles on it. We were having issues with the jeep reveling at highest rpm when turned on. This happened a handful of times and then it began to seem like it was not going to stay started and was going to stall. We took it into dealer for oil change and reported the issue said they couldn't find anything. Issue persisted took it back and they ran diagnostic said they couldn't find anything. Still had the issue occurring so took it back and they said it needed a new starter so they replaced that. Then issue got worse and was stalling out and shaking. Took it back again and they are now replacing the engine. This was really shocking. This is the 4th jeep wrangler I've owned in my life and so have never had major issues with any of them before only normal wear and tear type repairs and upkeep. |
| Category | Steering, Suspension |
| Date | Feb 19, 2022 |
| State | VT |
| Description | My jeep wanders tremendously, at times it's hard to keep it on the road. And sometimes it will veer to the left or right unexpectedly. I've almost hit two incoming cars because of this. This problem needs to be fixed on this model vehicle immediately or someone is going to get hurt or killed. Sometimes if you hit a bump the steering will vibrate tremendously until you come to a stop. There's no way to control the vehicle when this happens. |
| Category | Visibility/wiper |
| Date | Feb 19, 2022 |
| State | VT |
| Description | The front windshield defrost doesn't work as it should. The windshield will ice up on the driver side and passenger side and create major visibility issues. The blower only seems to blow heat to the center of the windshield and not the sides |
| Category | Visibility/wiper |
| Date | Feb 15, 2022 |
| State | IN |
| Description | I noticed during colder time the windshield was not defrosting the edges of the windshield. I took it to the dealer to have them check my defroster, they claim it is working as intended. So I just let the windshield defrost more before driving. But during recent snow storm, I noticed the defroster only defrosted the center of the windshield while driving and with constant snow the build up on the edges was making the edges not clear causing blind spots. This is very dangerous as view is obstructed. |
| Category | Seats |
| Date | Jan 31, 2022 |
| State | CA |
| Description | Drivers seat became stuck folded forward making the vehicle undrivable. Needed to have the vehicle towed to the dealership for repair. Luckily this failure happened when we were in a safe location with cell coverage. The problem occured without warning after folding the driver's seat forward to access the rear seat. This is similar to jeep's tsb 23-020-19 - "front seat will not unfold and lock into position / june 20, 2019". However the dealer tells me that the problem is not the same as the tsb and the seat frame needs to be replaced. This is the second time we have experienced this failure. The previous time I was able to return the seat to the normal position after much difficulty. In that case I was able to drive the vehicle to the dealer for repair. That instance was apparently what is described in the tsb. Based on the owners forums this is a very common problem. It is obviously a major safety issue as it can occur without warning and strand the occupants. |
| Category | Electrical System, Steering |
| Date | Jan 25, 2022 |
| State | TN |
| Description | Vehicle engine light came on and then gave me a service shifter alarm error. With the error I lost power steering traveling thru the mountains on the interstate in the snow. The dash lights started flickering followed by numerous fault codes. |
| Category | Suspension |
| Date | Jan 18, 2022 |
| State | OR |
| Description | The contact owns a 2019 jeep wrangler. The contact stated that upon entering the highway at 60 mph, his vehicle hit a few bumps in the road and the vehicle experienced the "death wobble". The contact stated that he had experienced the failure while between two semi-trucks as he firmly held onto the steering wheel. The contact also stated that he lost control of the vehicle and that his vision had been obstructed due to the violent shaking moving his glasses off his face. As the vehicle began to slow down, the shaking stopped, and the contact pulled over. The contact then carefully drove the vehicle home without incident. The contact had taken the vehicle to a dealer who initially denied that they had never heard of such a failure. The contact left the vehicle in the dealer's possession for a week; the dealer then notified the contact of a service bulletin which was related to the failure. A software update was performed on the vehicle and returned to the contact. Despite the repair, the contact stopped driving the vehicle because of fear that the failure might occur again. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000. |
| Category | Power Train, Structure:body |
| Date | Jan 10, 2022 |
| State | TX |
| Description | Severe front in wobble. Took 3 visits to get it fixed. Bubbling paint, was in the shop 5 weeks for repaint. Loud whining noise in the drive train, still waiting on dealership to address, hopefully I won't get stranded in the mean time. |
| Category | Steering, Suspension |
| Date | Jan 04, 2022 |
| State | KY |
| Description | Purchased vehicle in sept 2019 and had no issues until recently. Hitting bumps on freeway causes extreme shaking which lasts upwards of 6 to 10 seconds. Having this occur on icy roads can result in total loss of stability. I've taken this into the dealership already once, and issue still occurs. From research it looks like this issue has been present in jeeps for decades. Why hasn't the nhtsa forced jeep to notify the public of the issue? |
| Category | Visibility/wiper |
| Date | Dec 29, 2021 |
| State | WA |
| Description | The defrost is absolutely terrible. Both left and right vents do not push air causing the right and left side of the windshield to freeze up and windshield wipers to freeze up. Had to pull over in an unsafe location because visibility went to zero and created a very unsafe situation for me and my family. |
| Category | Seats:front Assembly:recliner |
| Date | Dec 28, 2021 |
| State | TN |
| Description | The contact owns a 2019 jeep wrangler. The contact stated that the lever located on the headrests of both the front driver's and passenger's seats failed to recline as needed. The contact stated that the failure caused her to be unable to drive the vehicle since she could not properly adjust the seat. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown. |
| Category | Steering |
| Date | Dec 15, 2021 |
| State | CA |
| Description | While in 38 degree weather, the steering wheel locked up when turning to the left. Turning to the right was unaffected. This occurred immediately after engine start. I used a far larger amount of force than usual to push the steering wheel in an attempt to get it to unlock. This eventually did work, but every time I tried to turn to the left, the steering wheel felt like it was catching on something and required more force than I was accustomed to. This continued to happen though it eased as the drive went on and the car warmed up. The next day at around 35 degree weather the same thing occurred though not as bad as that first instance. It kept feeling stuck when turning left and the more I pushed it the more it eased. This did not happen over the summer when the temperature was repeatedly over 60 degrees. The binding occurred at both high and low speed. |
| Category | Steering, Suspension |
| Date | Dec 14, 2021 |
| State | VA |
| Description | At 70mph or higher driving over rough highway transition joints will cause steering wheel and entire car to shake violently until slowing down to 60 mph |
| Category | Electrical System |
| Date | Dec 01, 2021 |
| State | CA |
| Description | The radio/infotainment system would reset every time I would have my bluetooth & usb connected to my phone. This started about 4 months ago. Weeks later, my battery would be dead so I would have to jumpstart it. This started 2 weeks before the incident. The day of the incident, my car failed to start right after taking my foot off the brake while my car had shut off(due to the gas feature) at a stop light. I hooked up a jump kit but it did nothing. All the lights in my car began to blink like christmas lights & even my windshield wipers went off until my car slowly & completely shut off in the middle of traffic. This took place on november 17th, 2021. |
| Category | Power Train |
| Date | Nov 28, 2021 |
| State | KY |
| Description | The entire clutch system failed and the vehicle passenger compartment filled with smoke. It was difficult to breath and burned my eyes I had to pull over immediately. I had the the vehicle towed to the dealer, upon arrival the dealer indicated that there was a safety recall that was limited to “computer components†and involved a software fix. They then proceed to tell me that the the entire clutch system had failed and they could not tell if it was my driving or the recall parts that had impacted. They then proceed to hand me a text="Who are we? We are Lemberg Law, a Consumer Law Firm" smalltext="Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win." img="balance" color="green",000+ repair bill, this is a top of the line vehicle less than three 4 years old with no more than 43k miles. I reached out to jeep/mopar/fca/stallantis whatever they are going by today, and was referred back to the dealer without any resolution. |
| Category | Back Over Prevention: Camera System |
| Date | Nov 01, 2021 |
| State | SC |
| Description | The contact owns a 2019 jeep wrangler. The contact stated that the rearview camera would inadvertently turn blue or black while reversing. There were no warning lights illuminated. The vehicle was not diagnosed by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact that the failure was a manufacturer's defect. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer also advised the contact to file a complaint with nhtsa. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 30,000. |
| Category | Visibility/wiper |
| Date | Oct 28, 2021 |
| State | AZ |
| Description | Driver's side sun visor attachment to roof fails unexpectedly causing visor to fall and obstruct driver's vision. Jeep is well aware of the problem and has failed to provide a reliable fix or repair. My visor has been replaced twice already and failed for the third time yesterday. Vehicle is 2 years 4 months old and has 15,000 miles. |
| Category | Electrical System, Power Train |
| Date | Oct 12, 2021 |
| State | OR |
| Description | After switching to four wheel drive my jeep indicates that the axle locker needs service. I only used the lockers on it once back in 2019 during september. I was on gravel road and the light came on. Picture below is not mine but that is the error that occurs. Also seems like my lockers at engaged at all times. |
| Category | Steering, Suspension |
| Date | Sep 23, 2021 |
| State | MI |
| Description | While driving with traffic at highway speeds, bumps in the road surface cause the front end of my 2019 jeep wrangler to bounce violently and I have to reduce the speed to around 45 mph to have the suspension return to normal. I have brought the vehicle to golling jeep dealership 3 times. They replaced the steering damper in may of 2021which temporarily resolved the issue. I brought the car back in august and september where the dealership reports they could not duplicate the failure. In a recent detroit free press article, this condition was called an "alleged death wobble". Golling tells me there is nothing wrong. There was no accident, no known damage and there was no warning of any kind. I just watch for bumps and drive slower - not with the speed of traffic on I 696 in oakland county michigan. I believe this is unsafe and I told golling's service team the same. What can I do? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Electrical System, Engine |
| Date | Sep 20, 2021 |
| State | FL |
| Description | 2 batteries were replaced in my 2019 jeep wrangler on 9/10 at arrigo dcjf in west a palm beach florida. A battery sensor was ordered for future service. Drive jeep to atlanta area on 9/15. On 9/17 check engine light came on. Set appointment with palmer jeep in alpharetta ga. 1/2 block from arriving a dealership my jeep caught fire and engine compartment was fully engulfed in minutes. Jeep was towed to palmer. |
| Category | Engine |
| Date | Sep 13, 2021 |
| State | TX |
| Description | The contact owns a 2019 jeep wrangler. The contact stated while the vehicle was placed in tow mode, the vehicle would not start. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the nhtsa for assistance. The failure mileage was approximately 17,000. |
| Category | Steering, Suspension |
| Date | Sep 08, 2021 |
| State | VA |
| Description | subsequent to my yearly annual service which included a tire rotation, my 2019 jeep wrangler sport developed the "jeep death wobble". At speeds in excess of 60 mph and with a certain series of road bumps, the jeep begins to violently wobble until speed is reduced to approximately 58mph. |
| Category | Air Bags, Seat Belts |
| Date | Sep 07, 2021 |
| State | OR |
| Description | Airbag delay in deployment and seatbelt failure to lock. Almost direct head on collision. After contact with the other vehicle (full size truck), my body went forward and hit over the visor in the middle. On the return to my original position I watched the airbag deploy. The seatbelt never locked. I also do not recall the airbag fully deploying. Vehicle is available to check computer. No one has inspected the vehicle and I had no vehicle maintenance issues prior. |
| Category | Electrical System, Forward Collision Avoidance: Adaptive Cruise Control, Steering |
| Date | Aug 28, 2021 |
| State | NJ |
| Description | Loss of some electrical power, including power steering; check engine light, other warnings are triggered. Can bus error. Engine fails to turn off. Gear-shift problems. Happens repeatedly |
| Category | Structure:interior Panels:sun Visor |
| Date | Aug 25, 2021 |
| State | CA |
| Description | The contact owns a 2019 jeep wrangler. The contact stated that the sun visor on the passenger's and driver's side failed to remain in the upright position. The contact stated that the visor fell and obstructed his vision. The vehicle was taken to the dealer and was awaiting diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls under the vin. The failure mileage was approximately 40,000. |
| Category | Visibility/wiper |
| Date | Aug 19, 2021 |
| State | MA |
| Description | Wipers freezing up due to lack of de-over element and / or adequate heat from the front windshield defrosters (heat). Forced to pull up a number of times during bad storms to fix. |
| Category | Steering, Suspension |
| Date | Jul 27, 2021 |
| State | TX |
| Description | I own a 2019 jeep rubicon and the steering wheel rotates violently (~25° back and forth) while driving at any speed and when I hit a bump on the road. Even a small bump on the road causes this problem. I have researched this and some jeep websites call it a ‘death wobble'. 25° violent steering wheel rotation at 70 mph is very startling it is an extremely unsafe. It almost caused me to crash on more than 3 occasions. There are no apparent recalls about this issue but this problem is reported on several jeep websites. Are there any plans to implement any sort of safety warning or a recall about this problem? Thank you and please keep me posted. |
| Category | Steering |
| Date | Jul 24, 2021 |
| State | TX |
| Description | It moves from one side to the other in the lane, its not easy to control. You need to drive with both hands all the time and be extra careful you don't enter a different lane. It;'s happen several times. It doesn't feel safe and looks like I'm not the only one. |
| Category | Structure:body |
| Date | Jul 21, 2021 |
| State | KY |
| Description | The contact owns a 2019 jeep wrangler. The contact stated that the passenger's and driver's side frame was rusted. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the sub-frame needed to be repainted. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 15,000. |
| Category | Power Train |
| Date | Jul 07, 2021 |
| State | FL |
| Description | Vehicle under recall since january. Received email in april that part was available. Called dealer who said not available. Went again today to dealer who says part is not available. Do not want to drive a vehicle that could catch fire with our child in it! |
| Category | Electrical System, Power Train, Steering |
| Date | Jul 01, 2021 |
| State | MO |
| Description | The check engine light came on one evening. The next morning during driving the dashboard flashed a "service shifter" warning. Then a series of other warnings all light up. The dashboard flashed like it was malfunctioning. The jeep lost power steering and stuck in the current gear I was in. The vehicle had to be towed to the dealership. They have had it now for four days. And, they have no idea what's wrong with it. |
| Category | Steering |
| Date | Jun 20, 2021 |
| State | AZ |
| Description | The steering on jl 2019 has been a problem from the start. The steering wheel damper was replaced and the steering is still a problem. There is too much play in the steering which has been the cause of several potential accidents especially at highway speeds. |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Jun 18, 2021 |
| State | CA |
| Description | Service axle locker system light appears on dashboard. If the axle locker engages accidentally in the wrong conditions, it could cause a crash. The vehicle has been taken to the dealer three times. This is the 3rd visit to the dealer. The first time they said they would change the axle, but then it was on backorder so they flushed the differential and cleaned some metal parts they said was fouling the sensor. I drove it away and they same problem occurred. The second visit they changed a sensor. Now the problem is back and I'm waiting to hear their "solution". |
| Category | Steering |
| Date | Jun 07, 2021 |
| State | NV |
| Description | Steering has gotten extremely sloppy and pulls. Took it to get an alignment and it turns out the steering box is the culprit. There seeks to be many issues with this. Needs to be recalled. Could cause an accident |
| Category | Power Train |
| Date | May 21, 2021 |
| State | FL |
| Description | Repeated service axle locker system warnings. Front axle replaced. New dtcm and wire installed |
| Category | Suspension |
| Date | May 21, 2021 |
| State | AZ |
| Description | Above 65, if I hit a bump, my jeep gets the "death wobble" reported in many other jeeps. I am scheduled to have the damper replaced, but many forums state this is only a band-aid and will wear out or won't truly fix the problem. |
| Category | Unknown Or Other |
| Date | May 21, 2021 |
| State | IN |
| Description | The uconnect radio keeps freezing and restarting all the time. This is troublesome when you cannot use your backup camera or your navigation system. It is a distraction to the driver. You cannot turn down the volume, change the temperature or anything else during this freeze and rebooting. |
| Category | Steering, Suspension, Wheels |
| Date | May 08, 2021 |
| State | ID |
| Description | When driving 70 miles an hour and hit a bridge seam which intersect the highway at 45 degree angle the car goes into a violent death wobble. We have had 2 jeep service departments look at the issue stating nothing is wrong with the car. We are still experiencing this death wobble |
| Category | Power Train |
| Date | Apr 30, 2021 |
| State | NJ |
| Description | Tl* the contact owns a 2019 jeep wrangler. The contact received notification of nhtsa campaign number: 21v028000 (power train) however, the part to do the recall repair was unavailable. Buhler jeep chrysler dodge ram (3290 nj-35, hazlet, nj 07730, (732) 264-5000) was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving over a bump or pot hole in the roadway, the steering wheel would shake violently. After slowing down to reduce the speed to approximately 20 mph, the shaking stopped. The approximate failure mileage was 5,000. Vin tool confirms parts not available. |
| Category | Electrical System, Steering |
| Date | Apr 17, 2021 |
| State | MA |
| Description | While driving normally my dash lights and info display start running a sequence that goes through a multitude of warnings and service checks on the vehicles systems, I lose power steering for a bit then lights go out, but check engine light and ess stay on. When remote starting my jeep the same thing kind of happens only the warning lights do not go out quickly and I cannot shift out of park to drive the vehicle, after some time usually a 1/2 to a full day of waiting the lights go out execept for the check engine light and ess. I took it to the dealer that I bought it from and they told me it was a loose negitive battery terminal connection, about three miles down the road it did the lights and steering thing again. |
| Category | Structure:body, Visibility/wiper |
| Date | Apr 08, 2021 |
| State | MN |
| Description | Lowered the windshield per the user manual for the first time on 4/3/21. 2 of the 4 bolts holding the windshield to the frame were present but not tightened. Unknown if they loosened while operating the vehicle, which has approximately 20,000 miles currently, or whether they were loose from the factory. |
| Category | Steering |
| Date | Apr 01, 2021 |
| State | FL |
| Description | I have had death wobble 3 different times on my 2019 jeep wrangler the dealer supposedly fix it, but I experienced it again after fix. It happens when u are traveling at higher speeds and hit something in the road like a hole the steering wheel oscillates violently |
| Category | Steering, Visibility/wiper |
| Date | Mar 31, 2021 |
| State | CA |
| Description | I have noticed at high speeds when I am driving and I go over a pot hole or even when I go over a rumble strip I get an aggressive steering wheel shake. Another issue would be the passenger visor it broke when my vehicle only had 36,600k miles. I hardly use the visor one day my passenger out the visor down to cover the sun from face and it just fell from the corner. |
| Category | Steering, Unknown Or Other, Wheels |
| Date | Mar 29, 2021 |
| State | OH |
| Description | As I was driving on the highway at about 75+ mph, I passed over some uneven pavement and my steering and chassis began shaking for about 5-10 seconds. When I slowed down, it stopped; however, it felt like the steering wheel was going to come off and the tires were going to fly off of my car. |
| Category | Steering |
| Date | Mar 24, 2021 |
| State | GA |
| Description | Tl* the contact owns a 2019 jeep wrangler. The contact stated while driving 55 mph, the vehicle would shake uncontrollably after driving over a bump in the road. The contact stated there was no warning light illuminated. The vehicle was serviced under an unknown recall prior to the contact owning the vehicle however, the failure occurred. The vehicle was taken to union city chrysler dodge jeep ram fiat (3950 jonesboro rd, union city, ga 30291) where it was diagnosed with the steering damper needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,000. |
| Category | Steering |
| Date | Mar 23, 2021 |
| State | AZ |
| Description | I own a 2018 and 2019 jeep wrangler. I drive both of these vehicles on the highway. When your driving these jeeps when you hit a bit you lose control of the steering. When I was younger with not great cars this would be called high speed wobble. This seems to be a very dangerous and should be recalled |
| Category | Steering, Suspension |
| Date | Mar 19, 2021 |
| State | MA |
| Description | My 2019 rubicon from day 1 has had a dangerous wandering issue. It is very difficult to keep the vehicle on a straight track and sometimes to even stay in your lane. It is especially dangerous on the highway in windy conditions. Wrangler style jeeps are known for catching the wind however, with the wandering problem in the steering you tend to oversteer to compensate making the vehicle very difficult to control. I complained about this the first day I bought it new and was told that this is how jeeps are. I know how all vehicles are and where they cross the line with a safety issue. If you go on line and punch in jeep wandering issues there are literally thousands of post about this problem and it appears that jeep just ignores this safety issue. I wouldn't be taking the time to write this if it were just an inconvenience. This is a serious and dangerous problem. My wife has a 2019 jeep grand cherokee and it rides like a luxury car. She won;t even drive my rubicon because she is so scared of how it wanders. The steering wheel has to be constantly compensated back and forth to keep it in line. So much so that I worry some times that if there were a cop in back of me that he would think I was impaired the way the vehicle is always back and forth. I bought my 4 door 2019 rubicon brand new and it only has 21,000 miles on it now. No one should have to be afraid to drive a brand new vehicle with a safety issue like this and jeep should have fixed this obvious issue and not be ignoring it. Lets not wait till someone gets killed because of this issue. From the research I have done and hundreds of post I have read it appears this problem is limited to wrangler model jeeps. Please help!! |
| Category | Engine |
| Date | Mar 18, 2021 |
| State | GA |
| Description | Jeep wrangler has a safety issue with clutch slipping. It is under recall. It's been in dealership multiple time over last 2 years. There is no fix for this problem. I co-leased this with my son who has put only around 4,000 miles on the jeep in 2 years because he is afraid to drive it |
| Category | Steering, Suspension |
| Date | Mar 18, 2021 |
| State | PR |
| Description | Steering has extremely too much play. The vehicle veers everywhere at highway speeds. Steering wheel shakes violently if you hit a bump at highway speeds. Extremely dangerous. |
| Category | Forward Collision Avoidance: Warnings, Steering |
| Date | Mar 16, 2021 |
| State | NV |
| Description | Vehicle has had serious issues with steering and systems connected to it. I have changed the steering dampner as well as teh steering geasr box. Vehicle wanders horibly, doesnt track well, and is cconstantly losing its alignment. Its issues have affected power loss, stability control and more. Its been in service many times now and I have zero confidence in its abilty to control this vehicle safely. There are many complaints on ths year related to steering and I am another. I can turn teh vehicle wheel more than 90 degrees with zero wheel movement. |
| Category | Suspension |
| Date | Mar 14, 2021 |
| State | NJ |
| Description | It's only 2 years old vehicle. Suddenly when start engine sway bar disconnect message are appear in dash board. I never use off road. |
| Category | Power Train |
| Date | Mar 12, 2021 |
| State | NJ |
| Description | Tl* the contact owns a 2019 jeep wrangler. The contact received notification of nhtsa campaign number: 21v028000 (power train) however, the part to do the recall repair was unavailable. The manufacturer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not notified. Vin tool confirms parts not available. |
| Category | Electrical System |
| Date | Mar 11, 2021 |
| State | TX |
| Description | During software update vehicle quit starting and has not started since. |
| Category | Steering, Suspension, Wheels |
| Date | Mar 09, 2021 |
| State | TX |
| Description | When going over 40mph the truck shakes uncontrollably, with only little bumps in the road. This is causing issues for me and it's very unsafe. Makes me not want to even drive. The vehicle is in motion when it happens. Feels like the wheel is going to come off. Scared. |
| Category | Suspension |
| Date | Mar 09, 2021 |
| State | WA |
| Description | Our vin does not match the recall notice for this customer satisfaction notice, but it does all the same problems. Https://static. Nhtsa. Gov/odi/tsbs/2019/mc-10169208-9999. Pdf the front suspension steering damper on about 192,000 of the above vehicles may not effectively damp oscillation of the steering system, resulting in a sustained shake or shimmy in the steering wheel. This can be more noticeable when driving at speeds exceeding 55 miles per hour (mph) 88 kilometers per hour (kph) after contacting a bumpy road surface and in temperatures below 40 fahrenheit (5 celsius). |
| Category | Steering |
| Date | Mar 01, 2021 |
| State | MI |
| Description | The vehicle is difficult to keep in it's own lane when traveling above 45 mph. The vehicle wanders and the steering feels very loose. There are occasions on the highway when a vehicle passes or when passing a vehicle that it feels as if we may drift into another vehicle. It's scary enough that we avoid highways with it. It's currently at the dealership now being looked at. |
| Category | Steering, Suspension |
| Date | Feb 22, 2021 |
| State | CA |
| Description | Vehicle exhibits "jeep death wobble". Frequent violent steering wheel vibration after jeep hits a bump or uneven road conditions at highway speeds. |
| Category | Steering, Suspension |
| Date | Feb 15, 2021 |
| State | WA |
| Description | Steering is very unstable at highway speeds. It will drift left to right even though the steering wheel is straight. When hitting a bump on the road the car wobbles out of control. It does this at low speeds or high speeds. |
| Category | Steering |
| Date | Feb 11, 2021 |
| State | OH |
| Description | When hitting abnormities in the road the steering becomes uncontrol able and shaky until speed is reduced under 25 |
| Category | Visibility/wiper |
| Date | Feb 09, 2021 |
| State | PA |
| Description | It was either dec 9 or 21 2020. I was going to an appointment, it was sleating and snowing so I had the defroster on full blast heat all the way up. Both passenger and drivers side of the windshield was building up with ice. I had to pull over to clear the ice off my wipers and windshield. The lack of properly working defroster is a huge safety hazard. I couldn't see very well at all!! I didn't know this was something I could report until now. Sorry it happened almost 2 months ago. |
| Category | Suspension |
| Date | Feb 01, 2021 |
| State | IA |
| Description | Vehicles front end begins to wobble and vibrate at speeds between 45-65 after hitting a bump or pot hole in the road. This has happened multiple time even after the recall was fixed. |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 23, 2021 |
| State | FL |
| Description | Every time I plug my iphone into the lighting cable that is plugged into the usb type c input the uconnect system will power off and reset itself. This will continuously happen every 5 minutes 3-4 times before it stops. This happens when the engine is on and occurs whether the car is moving or not. |
| Category | Steering, Suspension |
| Date | Jan 14, 2021 |
| State | NY |
| Description | When traveling at 55-65mph and a bump or pot hole, drain cap on highway, the whole truck starts to shake violently and steering wheel starts to vibrate left and right. Have to slow to about 40 mph for it to straighten out. This has happened many of times, not a isolated issue |
| Category | Visibility/wiper |
| Date | Jan 12, 2021 |
| State | CA |
| Description | It was a bight sunny afternoon when I was driving my new 2019 jeep home from the dealer, with only 39 miles on the motor, I pulled down the sun visor while driving to block the sun... The visor fell out of the mounting bracket, hanging by the wire connecting the lights for the mirror, blocking about 3/4 of the windshield, and obstructing my view while driving 100%. I was able to pull over & push it back into the mounting bracket, only to have it fall out when hitting any bump, no matter the speed. It even fell down when going over a speed bump in the parking lot I had pulled into at less than 5 mph. The same thing happened to the passenger side visor after having the driver's side replaced by the dealership. I had read about this same complaint on the nhtsa 's website. Not sure how this isn't a recall given the driver's view being obstructed 100% without warning. The dealership didn't seem to surprised by this defect, and said it was "common"... Hello?!?!? |
| Category | Steering, Suspension |
| Date | Jan 10, 2021 |
| State | PA |
| Description | Driving on the highway between 65/70 mph on a straight away. I hit a bump/pothole in the road. My jeep began to wobble, rattle and shake causing the steering wheel to stutter in my hands. I thought I was going to crash! I let off the gas and slowly applied the brakes while making my way to the shoulder away from traffic. I had to com to a complete stop for it to stop shaking. It happened again on my way home, except this time the only difference being I was going 55/60 mph. |
| Category | Steering, Suspension |
| Date | Jan 10, 2021 |
| State | PA |
| Description | Traveling i81 n at 62 mph at aprox 1129 just before the i80 exit at the bridge. It is a slight curve in the road. We hit a bump and my jeep went nuts again. It wobble, stuttered, and shook. Similar to what happens when you have a tire blowout. The steering wheel shook causing loss of control. Let off the gas and slowly applied the brake. At 50 mph regained control and continued on our way. My cellphone was not shook out of its holder like last time. So I guess that's a plus. |
| Category | Steering, Wheels |
| Date | Jan 08, 2021 |
| State | RI |
| Description | As I am driving at a normal speed all of a sudden my 2019 jeep wrangler will begin to shudder back and forth fiercely. The first time it happened on january 4, I thought I had a loose air flat tire. I stopped in the breakdown lane, got out and checked but there was nothing wrong. When I began driving again, the car drove fine. The next morning on january 5, the car did the same thing in almost the same are where ri 95 cuts off to ri295. The steering wheel started shaking for a good 50-100 feet before it stopped. I was alone both times. The 3rd time, I was taking my 29 year old daughter to the doctors in wakefield, ri and traveling on rt 1. All of a sudden the vehicle started shaking, it really scared my daughter who insisted we drive right to the dealership after her appointment. After her appointment and on the way to the dealership, it happened one more time. I walked into the dealership at paul bailey's in north kingstown. This is where I always go for my service on all my jeeps. They were pleasant was always and I told them in had what I thought was the death rattle and he corrected me and said did I mean the death wobble? I made an appointment to go back january 18 to have them look at my car. I am concerned that this may be happening with all cars and may cause an accident. I only have 18000 miles on the car, it is still under warranty. |
| Category | Visibility/wiper |
| Date | Jan 06, 2021 |
| State | SC |
| Description | Both the driver and passenger sun visors fall out of the mounting sockets while driving or if a small bump is hit. When visors fall down it blocks almost half of the drivers visibility and forces the driver to either try to push it back into the 'clip' or socket while driving, or pull over and try to push it in. Dealership claims the issue was caused by an 'outside force' and the small plastic clips inside the mounting bracket broke. No 'outside force' was caused on both visors to cause both clips to break. They are small plastic pieces that have worn in less than a year from normal use of flipping and swiveling the visors. Due to the severity of loss of visibility and how often it happens, it is a safety issue. |
| Category | Steering |
| Date | Jan 04, 2021 |
| State | VA |
| Description | My 2019 jeep wrangler along with other jeeps currently have a poorly manufactured steering box that is only marked as a service bulletin instead of a recall. I recently experienced an unsafe and uneasy steering issue on my recent road trip on my 35,000 mile jeep (stock). Ping ponging in between lanes and having close calls with others on the road because of the wandering and slight pull the jeep has at highway speeds which can be anywhere from 45mph-70mph. I'm hoping this will be addressed promptly and with urgency for all wrangler owners to keep the roads safer for everyone. |
| Category | Steering, Suspension, Wheels |
| Date | Jan 04, 2021 |
| State | PA |
| Description | I was driving down the highway going 50mph and the front end started vigorously shaking so much that I had to pull over and stop. It shook me to the point that I was dizzy. I was told that it was called the death rattle, however when I took it the the dealership to get it fixed I was told that it is no longer called that. They didn't know that it was happening on the 2019 wrangler sport |
| Category | Steering |
| Date | Jan 04, 2021 |
| State | NJ |
| Description | I was driving to work on a straight road that eventually came with a slight bend to the left. As I approached the bend, my steering wheel would not turn to make the bend. I had to pull with both hands on the left side of the steering wheel to make the turn on the bend. After pulling hard I was able to make the turn on the bend. It was a close call to crashing into a corn field if I wasn't able to make this bend in the road. |
| Category | Steering, Suspension, Wheels |
| Date | Dec 31, 2020 |
| State | GA |
| Description | While driving on the while driving on the highway at about 60 mph and taking a slight left or right curve we hit an expansion joint on the bridge. The front wheels started shaking uncontrollably until I came to a full stop on the side of the road. Very dangerous safety concern, especially on a car that has not been off-road and with less than 18000 miles and no modifications. This issue is very well documented all over the internet. |
| Category | Visibility/wiper |
| Date | Dec 29, 2020 |
| State | CO |
| Description | Front defroster doesn't work properly when there is a snow storm, it only deforsts the center |
| Category | Steering, Suspension |
| Date | Dec 28, 2020 |
| State | TX |
| Description | When on the highway, it starting shaking vigorously. I had to slow down to stop it from shaking. I went from about 70 mph to about 35 mph in order to stop it from shaking. I tried looking up what it could be and found that it's been called the "death wobble." I've also checked it for recalls and nothing came up at this time. I tried calling fca, however after being on hold for more than 2 hours, I hanged up. I hope you guys can help with answers on this as it seems that I'm not the first one to experience this. Thank you. |
| Category | Steering, Suspension |
| Date | Dec 26, 2020 |
| State | CA |
| Description | While driving on the highway at approximately 70 mph, the jeep began to shake (wabble) violently. The steering column became hard to control due to the shaking of the jeep. Slowing down did not seem to help so I pulled off the freeway and came to a complete stop. This alleviated the issue temporarily. However, the shaking/wabble occurred 6 more times during my 200-mile trip. I took my jeep into the dealer to get fixed and waited 3 weeks for the part to come in. During this time, the wabble happened twice at freeway speeds (65 mph+). Both times, I had to pull off the freeway and come to a complete stop to remedy the issue. My servicing dealer replaced the steering dampener as they said that was the issue. Unfortunately, at freeway speed, I encountered the shaking/wabble again. Speeds of 50 mph or less do not seem to trigger the shaking, but it occurs intermittently at speeds over 50 mph. As long as I am in the slow lane with room to exit the road, it is safe to drive. However, it is a huge safety issue if there is no way to exit the roadway when it occurs as the only way to stop the shaking is to come to a complete stop. |
| Category | Steering, Unknown Or Other, Vehicle Speed Control |
| Date | Dec 25, 2020 |
| State | NJ |
| Description | I was driving a 2019 jeep wrangler that I bought at the end of january 2020, I barely have 3,300 miles on it, due to covid and remote working. I was driving on rte. 287 south doing 70 mph I must have hit a bump or imperfection in the road, all of a sudden the whole car started to violently vibrate and shake, I had to go from the left lane over to the right shoulder while slowing down to about 30 until the shaking stopped and also was able to exit to a local road. I've driven this highway several hundred times and never had this problem, thankfully the roads are not as crowded as they usually would have been and an accident was avoided. I have read online that other people have had this same issue of a "death wobble" but I have not received an official recall from jeep or fiat chrysler automobiles. |
| Category | Steering |
| Date | Dec 24, 2020 |
| State | NJ |
| Description | Bought the 2019 jeep jl certified used nov 24. Told the dealer that the jeep pulls to the right and the vehicles alignment might be off. The told me they did alignment and everything is good. At highway speeds the jeep wanders all over the road it is very hard to control. I will be bringing it to a different dealer because it does not feel safe. |
| Category | Steering |
| Date | Dec 19, 2020 |
| State | ME |
| Description | The steering is loose and vhicule wanders at highway speed. It's very difficult to keep in a straight line at highway speed. Feels extremely unsafe. The dealer bas changed the stearing dumper and that's no better. It's been like this since the purchase in december 2019. |
| Category | Steering |
| Date | Dec 15, 2020 |
| State | SC |
| Description | Steering is very loose, causing serious problems keeping the jeep straight, or in my lane, on all paved roads, at all speeds. |
| Category | Steering, Suspension |
| Date | Dec 14, 2020 |
| State | FL |
| Description | Steering wheel began shaking violently on highway at 60mph. Had to slow down to stop the shaking. Issue happened again once I reached highway speed. No issues with tires found. Steering wanders under normal driving. Requires constant steering correction. Steering wheel pulls to the right during normal driving. Large dead spot in center of steering wheel. Dealer has the vehicle for the third time. Same issue. |
| Category | Steering |
| Date | Dec 11, 2020 |
| State | IN |
| Description | Tl* the contact owns a 2019 jeep wrangler. The contact stated that while driving 25 mph, while getting on the highway the steering wheel began to shake aggressively slipping out of the driver's hands. The contact pulled over then eventually kept going. The failure recurred several hours later while using cruise control at approximately 90 mph. The contact slammed on the brake pedal until the vehicle stopped and then continued to drive. The failure recurred approximately 30 times. The contact took the vehicle to michiana chrysler dodge jeep ram fiat (120 w mckinley ave, mishawaka, in 46545; (574) 807-0414) where a diagnostic was still pending. The contact referenced tsb: 08/074/20 regarding the electric hydraulic steering unit. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,200. |
| Category | Steering |
| Date | Nov 30, 2020 |
| State | NY |
| Description | Tl* the contact owns a 2019 jeep wrangler. The contact stated that while driving at 55 mph, the vehicle rolled over a bump on the highway and the steering wheel started to wobble violently. The contact slowed down to 25 mph and regained control of the vehicle. The contact continued driving to his destination. Westbury jeep (928 jericho tpke, westbury, ny 11590, (516) 280-6076) was contacted and informed that the contact there was an issue regarding the steering damper. The vehicle was taken to the dealer and it was confirmed that the vehicle would be repaired and the dealer and manufacturer was obligated to pay the cost for the repair. The vehicle was not yet repaired due to parts not being available. The manufacturer was not contacted. The failure mileage was 18,000. |
| Category | Steering, Suspension |
| Date | Nov 29, 2020 |
| State | TX |
| Description | When driving over 65 mph the steering wheel begins shake very strongly - I had to lower the speed to 35 and then it stop - it happened few times |
| Category | Power Train, Suspension |
| Date | Nov 23, 2020 |
| State | MI |
| Description | Jjeep hit a bump in the road and started shaking uncontrollable even after stopping and starting. Able to drive, dealer ordered new part for suspensions and told to drive less then 55 until if comes in. Part is back ordered |
| Category | Steering, Suspension, Wheels |
| Date | Nov 22, 2020 |
| State | MN |
| Description | Many times, my jeep is doing unsafe wobble like the wheels are going to come off. Going at speeds of 55-65 . Very hard to handle and keep on road. Took to dealership and they said there were no recalls. Couldn't find anything wrong. I have a handicapped daughter and this is a huge safety issue. It would happen also when going over railroad tracks or simply down the highway. |
| Category | Steering, Suspension |
| Date | Nov 20, 2020 |
| State | CA |
| Description | While driving my 2019 jeep wrangler jl on a highway, at about 75 miles per hour, the front end of the vehicle started vigorously shaking from side to side. It felt as though the front tires were going to fall off. I had to reduce to a speed of lower than 50 miles per hour (which is unsafe on a highway that runs 70 miles per hour) in order for the shaking to calm down. I took the vehicle in to jeep that same day and reported the issue. After 2 days, they informed me they could not re-create the issue and therefor did not find anything wrong. They made no repairs. Fast forward to about 9 month later and it has happened again. I was driving on the same highway today. At about the same speeds, and experienced the vigorous shaking of my steering wheel and front portion of the vehicle. |
| Category | Suspension |
| Date | Nov 18, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2019 jeep wrangler. The contact stated that while his wife was driving 75 mph, the vehicle experienced the death wobble. There was no warning prior to the failure. The contact stated that his wife briefly lost control of the vehicle but regained control. The contact stated that his wife pulled off the highway to inspect the vehicle and found no fault with the vehicle. The failure mileage was approximately 8,000.*dt*jb |
| Category | Steering |
| Date | Nov 17, 2020 |
| State | PR |
| Description | At 65 mph if the street is have a imperfection the front of the car start to shake violently. I have to at least slow down to 40 to 45 mph to take control. I think is call death wobble. |
| Category | Unknown Or Other |
| Date | Nov 14, 2020 |
| State | FL |
| Description | When I drive in the highway the car starts shaking like if iam loosing control this the 3rd time this happens I thought I had flat tires |
| Category | Steering, Suspension, Wheels |
| Date | Nov 12, 2020 |
| State | TX |
| Description | On 11/7/20 while driving from harlingen,tx to houston,tx at an average speed of 65mph the jeep would shake uncontrollably and very aggressively causing me to reduce speed and switch lanes hitting the brakes only made it worse. In october 219 I experienced the same 'death wobble' driving 65mph on the highway when going over the overpass. The dealer said normal and would replace the damper to help but normal. This is not normal and is unsafe especially when driving with children in the vehicle at high rate of speed. |
| Category | Steering |
| Date | Nov 09, 2020 |
| State | CA |
| Description | When the vehicle hits 25-35mph, the power steering cuts out completely and can only be controlled via aggressive wrestling with the steering wheel. Vehicle was towed to dealer 11-2-20. Dealer reported that they could not replicate problem and that I probably needed a new power steering pump but that the part is on back order until 4/2021 and that I should come and get the car. Ii was also told that I was #20 on a list of wrangler rubicons that are waiting for this part and that they only get one power steering pump from the manufacturer every 30 days. I picked up the car on 11-9-20 and the power steering cut out immediately on the drive home once I hit 35mph. So, I currently have a jeep that has broken power steering that is sitting in my garage and no solution being offered from the dealer/oem. This car is not even 1 year old. |
| Category | Engine, Power Train, Wheels |
| Date | Oct 28, 2020 |
| State | TX |
| Description | My vehicle has been experiencing vibration since the very day I took purchase of the jeep. The vehicle has a clinging noise during stop and then acceleration. It sound like a worn out piston issue. |
| Category | Steering |
| Date | Oct 28, 2020 |
| State | MD |
| Description | Very loose/sloppy steering at all speeds. |
| Category | Steering, Suspension, Unknown Or Other |
| Date | Oct 24, 2020 |
| State | AL |
| Description | My 2019 jeep wrangler sport jl when driving on the road any road the car for no reason starts wobbling and shaking and vibrating for about 20 seconds or more and then it drives normally ,but this happens very often and the steering wheel feels weird and has an empty space in it and when driving on the highway the car wonders to the left and right changing lanes and I have to keep both hands on the steering wheel to control the car and keep it straight. This is a brand new car . There was a recall on the steering damper and that recall was done on my jeep but the problem of wobbling and shaking and vibrating is still there . My jeep is very dangerous to drive and it's still brand new and under manufacturer warranty and I took it to a jeep dealership in hoover-alabama hendrick jeep and they said that they couldn't find any problem but I don't trust them and I don't think they did a thorough diagnosis. My jeep has a defect in the steering wheel and it wobbles and shakes and vibrates for no reason very often and the steering has an empty space in it that makes the car go sideways . The wobbling and shaking and vibrating is very dangerous and happens for no reason or after I go through a rough road or a pothole or on a normal smooth road . All this is still happening even after doing the recall of steering damper . The problem of wobbling and shaking and vibrating is still there and the car is very dangerous to drive |
| Category | Steering, Suspension, Wheels |
| Date | Oct 14, 2020 |
| State | FL |
| Description | While driving the middle lane on the highway doing 70 mph I drove over an overpass with a slight depression and my steering wheel started to violently shake so much so that I had difficulty moving to the right lane and then onto the emergency shoulder, this could have caused a serious accident. The dealer replaced the steering dampener the second time to correct this problem. This was the second time that this had happened, the first time was about 14 months earlier when the dealer replaced the steering dampener for the first time. To date I am on my third steering dampener in less than two years. Please investigate this design disaster that is an extreme hazard to all the safe drivers on our highways including me. Thank you. |
| Category | Steering |
| Date | Oct 04, 2020 |
| State | FL |
| Description | At high speeds (65+mph) if the jeep rolls over a rough patch on the highway the whole jeep/steering wheel will shake violently until I let go of the gas... |
| Category | Steering |
| Date | Oct 03, 2020 |
| State | GA |
| Description | The steering is very loose, requires constant correction on highway driving. I've taken the vehicle back to the dealership multiple times, however they claim this is "normal" for a jeep. |
| Category | Steering, Suspension, Wheels |
| Date | Oct 01, 2020 |
| State | FL |
| Description | At highway speeds when going over approach to bridge ,pothole ,even road reflectors jeep wranglers2 doors can go into a violent shaking of steering wheel and front tires and suspension. The dealers call it the death wobble. If you hit your brakes its even worse. You must just hang on and release your gas pedal till it finally comes under control. This wold be especialy dangerous during rain or worse ice or snow . Jeep should be able to add a stabilizer or something to the suspension to control this condition. If they can name it they should be able to fix it. |
| Category | Visibility/wiper |
| Date | Sep 24, 2020 |
| State | FL |
| Description | Both the driver and passenger side sun visors detach completely if the car hits a bump, pothole, speedbump etc... Causing the vision of the windshield to become obstructed until the visor is moved out of sight. This appears to be due to a faulty plastic retention washer that becomes dislodged. This behavior is also able to be reproduced when attempting to use the sun visor in its designed intent of folding up, down, and detaching/extending to block sun from the drivers view. |
| Category | Steering |
| Date | Sep 19, 2020 |
| State | MI |
| Description | There is play in the steering wheel especially at highway speeds (above 60 mph) and the problem seems to be getting worse. It was always lose but the severity was noticed on a 1200 mile road trip and continues to be an issue. This issue causes the driver to constantly adjust the steering wheel and feels like you do not have complete control of the vehicle. Along with the constant adjusting, in order to go straight the steering wheel is about a degree off from center. This lose steering makes it difficult to stay in the lanes while driving and is a safety hazard that needs fixed and a recall needs to be issued. |
| Category | Steering, Suspension |
| Date | Sep 16, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2019 jeep wrangler. The contact stated that the vehicle was taken to aventura chrysler jeep dodge ram (2198 north east 163 street, north miami beach, florida 33162, (305)-493-5000) to be repaired under manufacturer communication number: 9004166 (damper, steering) however, the repair failed to fix the issue. While the contact was driving at 70 mph, the vehicle vibrated and shook uncontrollably. The contact reduced the vehicle speed and the failure was corrected. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 4,525. |
| Category | Electronic Stability Control, Engine, Steering |
| Date | Sep 13, 2020 |
| State | VA |
| Description | Went to store jeepnqouldnt start, battery checked ok.... Went to work tried to leave it wouldnt start checked fuses they r good... Drove it home just fine after getting it started my tapping the metal by the fuse box.. Going to work 430 in the mornibg car stall completely shutting off again then started right back up... Went a little further jeep just shut down again ... I almost went over an embankment... |
| Category | Steering |
| Date | Sep 11, 2020 |
| State | TX |
| Description | My steering wheel has an significant amount of play. It can feel sometimes as though I am experiencing a loss of control, making it difficult or near impossible to drive at high speeds or on the highway. Wondering, if this can be a steering box issue... |
| Category | Steering |
| Date | Sep 01, 2020 |
| State | AL |
| Description | Loose steering, vehicle wants to wander at highway speeds and hard to control on windy roads. This is a very dangerous issue. Jeep has issued a tsb 08-074-20 for a steel steering gear (replacing stock aluminum part). Because it is a tsb and not a recall, there is too much subjectivity in defining "loose steering". Also, because all 2018 and 2019 jeep wranglers have this aluminum gear the dealer can simply say "they all drive like this". Some jeep owners are getting help from their dealers, but many many others are not. This tsb needs to be converted into a recall asap! |
| Category | Steering, Suspension |
| Date | Aug 29, 2020 |
| State | PA |
| Description | Wandering steering feels unsafe at speed over 55. Now beginning to pull right as well |
| Category | Steering |
| Date | Aug 28, 2020 |
| State | PW |
| Description | Over speed of 45 mph and a bump is hit the steering wheel begins to shake. This happened previously and steering damper had been replaced, but the problem is back again. |
| Category | Steering |
| Date | Aug 27, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2019 jeep wrangler. The contact stated that while driving at 65 mph on the highway, the steering wheel suddenly shook out of control. The vehicle veered off to the left and almost hit the divider. The contact pulled over while on the left shoulder and waited a few minutes. She was then able to drive the vehicle under control to her destination with no further occurrences. The contact took the vehicle to the dealer (arrigo dodge chrysler jeep ram margate 2250 fl-7, margate, fl 33063 954-633-5365) and they diagnosed the failure being the steering column sensor. The dealer mentioned that the contact should have received a recall notice. The manufacturer was called and referred the contact to nhtsa. The vehicle was currently at the dealer unrepaired. The vin was not available. The failure mileage was 3,987. |
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | Aug 23, 2020 |
| State | TN |
| Description | The first time the car had a sign that said 'stop safely vehicle will shut off soon' I pulled into a parking lot and the car turned off and wouldn't turn back on. The second time I stopped at a stop sign I got no message or warning and the car completely turned off, and would not turn back on. The third time I was at a red light and got the 'stop safely message' as well as various other warning messages'then the vehicle shut off again completely. Wouldn't start. The forth time, I was at a 4 way intersection with a 3 way stop I did not have a stop sign but the person to my right thought I did. He thought he had the right of way, I slammed on my breaks to avoid a collision and the car stopped, completely'gave all the warning lights and would not restart. |
| Category | Seats |
| Date | Aug 15, 2020 |
| State | SC |
| Description | Any time the upper seat reclining handle is used to recline or fold the seat forward, something in the cable mechanism breaks and the seat will no longer latch in any kind of locked position, causing the driver or passenger seat to not be stable easy to fling forward or backward. |
| Category | Electrical System, Engine, Steering |
| Date | Aug 12, 2020 |
| State | UT |
| Description | While driving down a winding mountain road, the "electronic throttle" warning came on as did vsc, abs, check engine and electrical. The steering became very stiff and the throttle uncontrollable. The vehicle was essentially out of control. We took it to a dealer four times, each time it wasn't fixed. The vehicle is currently at a dealer and fca is trying to figure out what is wrong with it. I heard the mechanic say they had others that were doing this. Fca refuses to describe what the problem might be to me because it's proprietary. They essentially want to try stuff, then have me risk my life testing it to see if it works. The photo is the second time it happened, on an interstate going straight. This is a 2019 wrangler rubicon with 12k miles and completely stock. This is a very dangerous defect and fca doesn't know or doesn't want to say what it is. They sound like they are trying to cover up the problem with some sort of hacked up software fix, but the software has been completely updated. I am worried that someone will be hurt or worse if this happens to them. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Aug 06, 2020 |
| State | WV |
| Description | When driving above 55mph both times the vehicle starts to vilently shake and slow down and jerk, complete lost of power, can push peddle down and vehicle just boggs down and revs up then down. Eventually dies and then you must shut down vehicle with key. Wait about 1 minute start and it drives fine. Has happen multiple times been into shop. They have "flashed" computers but continues to do randomly. |
| Category | Steering |
| Date | Aug 06, 2020 |
| State | MO |
| Description | The jeep wanders on the highway. You are constantly having to turn the steering wheel back and forth to keep the vehicle centered. There is too much slop in the steering. If you aren't constantly correcting you are in the other lane. Dangerous. It is worse when driving over 50 mph. |
| Category | Steering |
| Date | Jul 30, 2020 |
| State | FL |
| Description | Hi my name is [xxx] owner of the vehicle I have a problem with wondering steering wheel when I am at the highway it plays to much can you guys please help information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc *tr |
| Category | Steering |
| Date | Jul 23, 2020 |
| State | OR |
| Description | Loose and wandering steering. I purchased this vehicle new in january 2019, it currently has 5,039 miles. Since new, the steering has been loose and wanders around the lane of travel at speeds over about 30 mph on paved, well maintained highways. If you take your eyes off the road to check gauges or controls, you have to quickly make an adjustment to keep it centered in the lane. It has low mileage in the 18 months of our ownership because we are afraid to drive it. We want to avoid a crash and injuries at all cost. The steering wheel can be turned either direction for several degrees without response at highway speeds. I reported this issue to my dealers and they have made three different attempts to correct the issue, but they are unable to based on the design. The last attempt, they advised they had spoken to their area jeep/fca representative and were advised that jeep is aware of the issue and a correction will be coming in the near future. The asked me to be patient. That was over one year ago and still no correction. I'm sure this issue has likely caused many preventable crashes and injuries and will continue to do so until it is resolved by the manufacturer. It's time for nhtsa influence. |
| Category | Electrical System, Steering |
| Date | Jul 20, 2020 |
| State | TX |
| Description | This jeep has been to the dealer 4 times previously for a similar issue. This incident, while driving down the highway at approximately 45 mph all the instruments started going crazy (previously happened many times). Shortly thereafter the steering wheel locked up. The power steering was still working, but the wheel would only turn around 1 inch in either direction. Braking was normal. Maneuvered the jeep off the road and had towed to ron carter chrysler jeep dodge dealership in league city, tx. The dealership has had this vehicle 4 times in the past for this issue. In the past the steering has not been affected, but the vehicle won't start or the parking brake will be set and you can't move or other weird different stuff happens. The steering issue in this past incident is serious. When the tow truck driver inquired what happened he told me he has towed probably 20 other newer jeep wranglers with similar issues. The dealership told me last time we brought the vehicle in and it was still acting up that there were 15 faults stored. The issue usually clears itself up by the time we get it to the dealer. The dealer claims they have talked with chrysler and can't figure out whats wrong and have just been throwing darts replacing various things. If the tow truck driver is right on how many vehicles hes towed with this problem there is a serious electrical / computer issue going on with these vehicles that is going to cause accidents. |
| Category | Steering |
| Date | Jul 12, 2020 |
| State | NV |
| Description | Loose steering has caused several 'near misses' when taking curves, especially at speeds above 40mph. The steering wheel is very loose overall, but it is very dangerous at highway speeds. |
| Category | Electronic Stability Control, Steering |
| Date | Jul 11, 2020 |
| State | RI |
| Description | Driving on highway at about 75 mph the vehicle started to shake uncontrollably. Had to slow down to about 30 mph to get vehicle under control. Vehicle has been driven less than 4,000 miles. |
| Category | Steering |
| Date | Jul 10, 2020 |
| State | FL |
| Description | My jeep has a serious safety issue. The vehicle has to much play in the steering wheel. Because of this, the vehicle wanders back and forth in the road. To correct this problem you have to constantly turn the wheel back and forth. The problem is exacerbated with speed, so at highway it is so unsafe, you fell like you are going to die. The vehicle has serious steering box issue. The vehicle is so unsafe I will not let anyone drive this vehicle. |
| Category | Steering |
| Date | Jul 09, 2020 |
| State | IL |
| Description | 2019 jeep wrangler jl sport-steering issues I have had my 2019 jl a little over a year now and have been experiencing concerns with the steering since I drove it home. Being a first time jeep owner, initially I thought maybe that was just the way it was supposed to drive. After a few months, it just didn't seem right to me that a brand new jeep could be this sloppy in the steering. There is a ton of play in the steering wheel which means constantly over-correcting to stay in a lane. It is noticeable at all speeds but even more so at highway speeds. I find that I cannot take one hand off the wheel at anytime while on the highway because it can wander. This is an exhausting way to drive not to mention the constant bump steer that happens when going over any minor bump or highway overpass. It's nerve wracking driving in tight lanes on the highway and especially in construction zones. It's to the point that I honestly don't feel safe driving it and neither does my boyfriend. I have brought this up now at two different dealerships for a total of 5-6 times. The most recent response was, "that's just the nature of the beast". I'm sorry but that is not acceptable. The first dealership put my damper recall part in upside down and so I drove on an upside down part for 5 months before I experienced the death wobble on the highway. After that incident I took it to a different dealership who put in a new damper the correct way but still extreme looseness in the wheel and wandering all over the road. The most frustrating thing is that the dealership tells me there is nothing wrong with the jeep and it's safe to drive yet there are 1,000's of reports having the same steering issues as me. This is my second time opening a case with jeep care however I'm not hopeful that they will help at all. |
| Category | Steering |
| Date | Jul 08, 2020 |
| State | MO |
| Description | Purchased a new jeep wrangler sahara unlimited 6/22/2020 with 340 miles. The steering is very loose, 1 1/2-2" of free play in steering wheel, near impossible to keep the vehicle in the lane, the looseness is noticeable at all speeds, but becomes harder to control at highway speeds. I have been in the new car business for 34 years as a service manager, 6 years with jeep, and the steering gear has slack in it. The jeep was scheduled to be repaired 6/7/20, after being at the dealership all day, it was delivered back to me, and told it was normal and "jeep like". I showed them a video of me driving at 55 mph and moving the steering wheel side to side 2" with the jeep staying in a straight line, unsafe and unacceptable, I commute 110 miles a day in this vehicle. |
| Category | Steering, Suspension |
| Date | Jun 26, 2020 |
| State | CA |
| Description | This vehicle was bought used on 5/17 it was the dealerships rental before. Driving for the first time on the highway on 6/19 at highway speed vehicle had sudden death wobble it was scary feeling the whole front end of the jeep shake side to side. Made it home safely and saw the v41 recall was installed incorrectly. I took it to the dealership once they were open on 6/22 and was told it was death wobble and given a rental car. On 6/24 I was told the part needed is on backorder. Including a picture showing the part was installed wrong . They also said it was installed on 9/19 when the updated instructions were sent out on. 6/19 and clearly managed to install incorrectly. This is a safety issue. The steering damper fix is just that a bandaid not a actual fix at all since there are reports of it happening after it's installed . My jeep is all stock. *tr |
| Category | Electrical System |
| Date | Jun 25, 2020 |
| State | KY |
| Description | Battery has gone completely dead three time in two months. Absolutely nothing left on or plugged in. Cannot start by jumping. I have been driving vehicle 6. 2 miles at least every other day to try and keep things working, to no avail. Dealer replaced battery one time, but went dead less than a week later. *tr |
| Category | Engine |
| Date | Jun 24, 2020 |
| State | IL |
| Description | When the outside temperature is hot enough and the a/c is turned on the cooling fan noise becomes excessive. It's a known issue with jeep. There's an actual tsb specifically for this noise. Tsb 18-041-18 rev b. When I took my jeep to the dealer to remedy,I was told that my jeep wasn't part of that tsb and the admitted noise was normal. If there's a tsb out for this condition,how is it normal? That means on some jeeps it's not normal? What's the criteria for it to be not normal? *tr |
| Category | Steering |
| Date | Jun 21, 2020 |
| State | IL |
| Description | We purchased our 2019 jeep wrangler in may 2020. We noticed an issue with the steering being very "loose" while driving at various speeds in city and on the highway. A slight correction to the wheel makes a huge directional change while driving. The jeep seems to have a mind of its own. We mentioned this to the dealership a week after purchasing the jeep and was given the explanation that it is a jeep and made for off-roading... If they look at it (under warranty) we would be responsible for a diagnostic charge. Since then we have done some investigating and found exactly the same complaints as we are experiencing. The jeep is unsafe to drive and a solution needs to be found before someone gets seriously hurt and/or dies. |
| Category | Steering |
| Date | Jun 19, 2020 |
| State | PA |
| Description | Vehicle wanders inside of lane at highway speeds. Constantly needs redirecting of steering wheel to keep direction straight. Steering feels loose. Dealership says that this is the way it is with jeep wranglers. Feels unsafe. *tr |
| Category | Steering |
| Date | Jun 18, 2020 |
| State | MN |
| Description | We started out our issues with the jeep about a month after we got it. The steering stabilizer had a recall and we had multiple times that the steering went into a wobble. After the stabilizer was replaced two times, that problem seemed to have went away. Our next problem started on our way home. It now drifts all over the road, we are constantly having to counter act the movement. *tr |
| Category | Steering |
| Date | Jun 17, 2020 |
| State | PA |
| Description | Steering is very loose. Jeep wanders on road requiring constant steering corrections. When driving as lower speeds on back roads, keeping the jeep in proper lane becomes a chore. I have taken the jeep to keller brothers jeep in lititz, pa twice for this issue and both times have been told they feel the issue when taking the jeep on a test drive but jeep has no tsb or recall for the issue therefore they can't do anything to fix the issue. *tr |
| Category | Steering |
| Date | Jun 17, 2020 |
| State | TX |
| Description | When driving my jeep steers itself you're the right. Making me have to hold on to the steering wheel tighter. Does not stay in a straight line while driving. *tr |
| Category | Steering |
| Date | Jun 15, 2020 |
| State | FL |
| Description | During low speed and highway speeds the steering feels loose. It will not track straight and has a tendency to "road walk" causing the driver to continually monitor and correct the path of the jeep. He jeep will suddenly change direction when the road surface changes pitch causing the jeep to quickly veer to the next lane or guard rail. There appears to be a dead spot in the steering of about 3 inches from right to left. On level surface the vehicle requires constant path corrections. *tr |
| Category | Steering |
| Date | Jun 12, 2020 |
| State | FL |
| Description | Simply put 'scary' dead zone in the steering. Steering won't respond for about 2-3 inches and requires constant input and correction. The jeep constantly wonders. Steering feels loose. Minimal changes in conditions or input make large adjustments this condition certainly will eventually turn a correction into an accident or roll over. *tr |
| Category | Air Bags |
| Date | Jun 11, 2020 |
| State | PA |
| Description | Passenger side airbag sensor registers not on even when adult sitting in seat. This is not every time someone sits, only sometimes. Strange?.. I want my passengers to be safe but how do I know? This never happened until the jeep dealer install an after market trailer braking system. Could that have affected the sensor?.... *tr |
| Category | Steering |
| Date | Jun 10, 2020 |
| State | OH |
| Description | The steering is extremely loose and I feel very unsafe driving this vehicle! The dealership claims I need an alignment, but the car only has 12k miles on it. I feel the issue isn't being addressed correctly. While driving on any streets at any speed there is about one to two inches of play in the steering wheel and it causes swaying. *tr |
| Category | Electrical System, Steering, Vehicle Speed Control |
| Date | Jun 09, 2020 |
| State | WA |
| Description | Steering on road worse on highway have to keep both hands on wheel due to car drifting from left to right. Scary! 2. Cruise control won't engage, have to press settings again. When press set then + for speed very delayed before engages and problem is intermittent. 3. Inside manual door locks do not work. Won't lock or unlock . Day one since purchased this has happened with all of the above. *tr |
| Category | Steering |
| Date | May 30, 2020 |
| State | FL |
| Description | The vehicle wanders and drifts when driving at higher speeds (60 mph +). It is slow to respond to steering inputs and then is quick to over-correct. Driving on the interstate is not only exhausting it's frightening. It takes 100% of your attention to just keep your place in your lane. The jeep has been in the shop three times and they have replaced/upgraded the steering stabilizer twice which had zero effect on its drivability. The dealer acts like there's nothing wrong with the vehicle, fca is involved but hasn't accomplished anything. The vehicle is not safe to drive. *tr |
| Category | Steering |
| Date | May 27, 2020 |
| State | AZ |
| Description | My wrangler has a pull to the right since the day I bought it brand new in october 2019. It has less than 6000 miles on it and is unmodified. I've taken it to the dealer 5 times for this specific issue. They've replace the front axel and done alignments. It still pulls slightly to the right. The service manager said it's "a characteristic" of the jl wranglers (2018 and up), to pull to the right. He claims that they all pull to right and it's normal for the wrangler not to go in a straight line. I was told there's nothing else to be done and that I just have to accept that the car will not go in a straight line. *tr |
| Category | Steering |
| Date | May 26, 2020 |
| State | IA |
| Description | Can't keep it between the lines when on the highway steering wheel very loose. *tr |
| Category | Steering |
| Date | May 25, 2020 |
| State | WI |
| Description | While driving straight at speeds of 30 mph or more the vehicle requires constant correction left and right of the steering wheel to stay in the lane. This constant need to correct the steering to maintain your lane is a distraction from driving safely at times. |
| Category | Power Train |
| Date | May 19, 2020 |
| State | CA |
| Description | Jeep slips out of low range into neutral. When off road on steep terrain, transfer case slips into neutral. This is when going up or down dirt trails with axles locked. It is very dangerous when this occurs causing jeep to lose momentum and slide up or down hills. Generally happens a few minutes after engaging low range. *tr |
| Category | Steering |
| Date | May 19, 2020 |
| State | CA |
| Description | Vehicle wanders at freeway speeds. This happens every time it is driven on freeways. Requires constant steering corrections in attempt to remain in its own lane. It is exhausting to drive with this problem and is very dangerous. Has been to dealers 3 times for over 9 weeks with no resolution. Typical dealer responses include, no problem found, cannot duplicate or its a jeep thing. *tr |
| Category | Steering, Suspension |
| Date | May 19, 2020 |
| State | CA |
| Description | When on freeway at 60-70 mph, steering wheel begins to vibrate violently. Once speed is reduced, it stops. Has happened 4 times within last 6 months, once while being towed behind motorhome. Also described by many others as "death wobble". *tr |
| Category | Power Train |
| Date | May 18, 2020 |
| State | MI |
| Description | Stopped at a stop sign, the "d" insignia on the shifter to transmission started flashing, I removed my foot from the brake, the vehicle would not move tried to accelerate, the vehicle would not move. Had to shift the vehicle from drive to neutral and then back to drive, in order for vehicle to engage the transmission then accelerated and the vehicle moved if I would have been in a highway situation, and braked then tried to move this may have caused a rear-end crash. This vehicle is dangerous with the other recalls I have had on this very vehcle! *tr |
| Category | Steering |
| Date | May 17, 2020 |
| State | CO |
| Description | Always correcting steering, it drifts right to left and back on highway. They replace the stabilizer about a month ago. Did not help. |
| Category | Steering |
| Date | May 14, 2020 |
| State | WI |
| Description | Steering is loose and car wonders over the center line. At highway speeds it is unsafe. *tr |
| Category | Steering |
| Date | May 12, 2020 |
| State | FL |
| Description | Steering tracks to the right. If driving on a highway, I would be off the road in a matter of seconds. Constantly having to correct the steering by holding the wheel at 11 o'clock. Fca replaced the stabilizer in september 2019. I purchased the vehicle in december 2019 from a jeep dealership. There a known problem, tried a "band-aid" solution, and passed on the problems to the next owner, me. The vehicle is still under warranty and the dealership wants me to pay a diagnostic fee. The vehicle has been to their service department twice. Both times the vehicle was not fixed, now the third time, I am asked to pay a diagnostic fee to try to solve a problem they did not fix twice before. I contacted fca directly and they are in communications with the dealership for me. I am frustrated because the vehicle is not safe to drive. This is a well documented issue with jeep but owners are being denied solutions. *tr |
| Category | Suspension, Unknown Or Other |
| Date | May 08, 2020 |
| State | MI |
| Description | while driving 55 mph or over, on highway, the vehicle started shaking violently and was unable to control vehicle until the speed dropped to 35 mph. I have already had the recall done to the vehicle to replace the steering damper and the problem is still continuing to occur any time I hit a small bump or crack in pavement I have called jeep to have the vehicle repaired once again still waiting after a month to have a call back to have repaired meanwhile the vehicle is not safe to drive over 50 mph I also have seen another complaint identical to mine from another jeep owner in ohio. *tr |
| Category | Steering, Suspension, Unknown Or Other |
| Date | May 06, 2020 |
| State | DE |
| Description | While driving at 60 mph over s suspension joint on a bridge, the vehicle started shaking violently and was unable to control vehicle until the speed dropped to 35 mph. I have already had the recall done to the vehicle to replace the stabilizer bar, and the problem is still continuing to occur any time I travel over an expansion joint or even a bump in the roadway. *tr |
| Category | Steering |
| Date | May 04, 2020 |
| State | CO |
| Description | Loose steering, massive amount of play in the wheel. Difficult to control vehicle and keep lane position. Excessive driver input required just to go straight. Unsafe driving conditions. The faster you go, the faster it can change lanes on you. At 60+ mph -if you look away from the road for 2 seconds (checking a side mirror, rear view mirror or intersection) you could easily be 4-6ft over to the left or right even while holding the wheel straight.*dt consumer stated steering issues have been recurring since the time of purchase.*jb |
| Category | Steering, Suspension, Unknown Or Other |
| Date | Apr 17, 2020 |
| State | FL |
| Description | I have been to dodge several times for these issues they always tell me nothing wrong with vehicle. The car pulls to one side when driving its very wobbly. Also I have taken it in because the jeep is using up coolant too fast. They topped off coolant for me less than a week later coolant reservoir is empty. They tell me nothing wrong no issue just known to happen with jeeps. *tr |
| Category | Electrical System, Service Brakes, Steering |
| Date | Apr 10, 2020 |
| State | CA |
| Description | While drive for 30 minutes the jeep has a complete malfunction with all electrical components and was unable to shut off engine, and abs, power steering, gear shifter, electrical gauges, auto start stop engine shut off and navigation system. Jeep only has 3800 miles on it. My family of 5 were all in the vehicle on the freeway when the jeep electrical system started shutting off and on. We pulled into our street and the jeep would not shift gears or turn off the engine. This put us in an unsafe position not know if the vehicle was going loose control. I pulled over but the jeep would not shift and ended up blocking traffic. We felt unsafe and any speed, very scary for our family. [xxx] driver and owner information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Steering, Suspension |
| Date | Apr 06, 2020 |
| State | MD |
| Description | After receiving the recall for steering damper to fix the steering wheel wobble when driving over a bump at highway speeds, I have gotten the wobble twice now. Recall was approx 5,131 miles. Wobble incident occurred once before recall at 3,000 miles. Wobble has also occurred at approx 5,500 miles and approx 5,800. It is a violent wobble that makes me uncomfortable and susceptible to an accident especially at highway speeds while driving to and from work. *tr |
| Category | Steering |
| Date | Mar 30, 2020 |
| State | GA |
| Description | The vehicle has had a slight pull since driving off the lot, brand new 37 miles. It wanders to the right side of the road. If you have to do a panic steer it is almost impossible not to loose control at freeway speeds. I have requested an alignment and balance check from the dealership. The dealership has told me this is the new 'normal' for the wranglers. I do not think it is too much to ask for a brand new, ,000. 00 vehicle to drive in a straight line without constant steering input or be able to pass without fear of loosing control. Especially new with now 1,500 miles on it. |
| Category | Steering |
| Date | Mar 23, 2020 |
| State | AZ |
| Description | The vehicle has had a slight pull to the right since driving off the lot brand new. I was told to let the suspension settle before bringing it for an alignment. I've taken it to the dealer 3 times now an have less then 5000 miles on it. I've been told that the alignment is within specifications and that all jeep wranglers have a pull to one side or the other. The dealership as told med that it's normal for a wrangler not to go in a straight line and in their experience, this is as good as it gets. I don't think it's too much to ask that a brand new vehicle drive in a straight line. |
| Category | Unknown Or Other |
| Date | Mar 23, 2020 |
| State | GA |
| Description | On multiple occasions since buying the jeep a month ago, we can be driving and all of a sudden the collision alert sounds and the vehicle slams on the brakes and there is nothing in front of you. This happened today while my wife was starting from a stoplight with no traffic in front of her and then it engaged the brakes and almost caused her to be rearended. On the other times I was driving usually around 45-55 mils per hour and it automatically engages and slams on the brakes even though nothing is in front of you. |
| Category | Steering |
| Date | Mar 21, 2020 |
| State | FL |
| Description | From the first day I got the jeep I felt the steering wheel loose. I notify the dealer and I had taken it twice for service they put a steering damper but the problem still exist. When I took it the second time they didn't find anything and said it was a jeep thing. |
| Category | Electronic Stability Control, Suspension |
| Date | Mar 19, 2020 |
| State | FL |
| Description | While driving 70 on interstate 95 the vehicle started to shake immensely. Had to immediately bring the vehicle to a speed of 35 to stop. This almost caused an accident with the vehicle behind as they had to brake and veer into another lane to avoid it. I am in palm beach fl and will be bringing to dealer right away. The vehicle is a 2019 with 13k miles which I just purchased last week. |
| Category | Steering |
| Date | Mar 19, 2020 |
| State | TN |
| Description | Day 1 after purchase the steering was so loose you had to constantly make adjustment to stay in your lane. I called the dealership and took it back they check it and said everything was fine it typical of a jeep. Said to drive it and I would get used to it. I put several miles on it and was not comfortable driving. I purchased a teraflex 2. 2 adjustable steering stabilizer hoping that would help and continued to drive it. I took it back they flashed the computer because I asked them to after I researched the problem. It still wasn't fixed. They took it back and performed the recall by replacing the steering box and reinstalling the old stock stabilizer previously replace by aftermarket one. It seemed better at first. I continued to drive hoping it would work itself out, but it didn't. I took it to another dealership and they repaired a boot that was torn from the recall and said the computer still needed to be flashed to finish the recall which they did. The jeep still pulls to the right and has loose /dead spot in the steering. It happens while in motion and on any street. I plan on giving this jeep to my son when he turns 16 and buying a new one. However as of today I do not feel comfortable with the steering to let a new driver behind the wheel. Please help. |
| Category | Power Train |
| Date | Mar 15, 2020 |
| State | SC |
| Description | While driving up a mountain road requiring up and down shifting the clutch over heated. It was not the brakes since we I was climbing. |
| Category | Steering |
| Date | Mar 13, 2020 |
| State | WI |
| Description | Bought used with 17,000 miles. Had factory steering damper replaced due to recall within 1st week of having vehicle. Main issue is that since purchase, at hwy speeds vehicle has loose steering and unresponsive steering input. Many small corrections needed to keep vehicle in straight line. Vehicle has several inches of play in steering wheel before wheels move. |
| Category | Steering |
| Date | Mar 02, 2020 |
| State | TN |
| Description | The steering is really loose and drives all over the road. I have to fight it to keep it straight there is a lot of play in the steering wheel, the whole time driving my steering wheel is cocked to the left in order to drive straight. Any speed any road. |
| Category | Steering |
| Date | Feb 28, 2020 |
| State | MO |
| Description | Steering is wandering wheel. The steering pulls to the right, slightly. When correcting there is an unresponsive distance for the steering wheel, that causes the driver to over correct. Then the driver has to correct going again, to the right. It does not drive straight. Notice when driving, more severe at higher highway speeds, I. E. 70 mph. Purchase date 02/15/2020. |
| Category | Electrical System, Steering, Suspension:rear |
| Date | Feb 24, 2020 |
| State | NY |
| Description | Tl* the contact owns a 2019 jeep wrangler. The contact stated while driving 55 mph the vehicle started to vibrate abnormally without warning. The vehicle was driven to the residence and parked. Two days later while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed bayside chrysler jeep dodge (21219 northern blvd, bayside, ny 11361) where the vehicle was diagnosed with a rear axle failure and electrical power steering failure. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000. The vin was not available |
| Category | Steering |
| Date | Feb 20, 2020 |
| State | PA |
| Description | The jeep wanders all over the road at highway speeds, dead sports in the steering when cold, lots of play in the steering box, steering input has an extremely delayed response on the highway |
| Category | Unknown Or Other |
| Date | Feb 20, 2020 |
| State | GA |
| Description | My driver's side visor broke 2 weeks after purchasing, it was replaced, now my passenger side visor has broken too. It is the joint that holds it to the ceiling. The dealer is stating that I broke it intentionally, all my wife did was pull it down to look in the mirror and it broke.. This is a very poor design. I have read about many other people with the same issue. |
| Category | Steering |
| Date | Feb 18, 2020 |
| State | SC |
| Description | While driving, you have play in the steering wheel. Interstate , you have to correct or fight the play while passing 18 wheelers. This makes your judgement wrong when passing the 18 wheeler and someone will get hurt by over correcting the wheel and causing a spin out. |
| Category | Steering |
| Date | Feb 18, 2020 |
| State | MN |
| Description | The steering wheel has approximately 1/2 inch of uncontrolled play from wheel center. This causes uncontrolled vehicle drifting at speeds greater than 45 mph, and requires constant corrections to keep the vehicle traveling straight. Wheel movement can be several inches to the right or left, to generate the force required to correct vehicle drifting into the next lane or shoulder. |
| Category | Steering |
| Date | Feb 17, 2020 |
| State | GA |
| Description | After about 2 months of ownership the steering became loose and after getting up to about 40mph the car will start to sway on the road by itself with about 3in of neutral steering space that has to be dealt with to keep it on the road. |
| Category | Steering |
| Date | Feb 16, 2020 |
| State | OH |
| Description | Driving on interstate 90 in new york state, at approximately 70 miles per hour, multiple times after hitting a patch on the road or a pot hole, my vehicle and steering wheel started to shake violently until I was able to slow down enough for the vibration to stop. |
| Category | Steering |
| Date | Feb 13, 2020 |
| State | CA |
| Description | I went to the dealer to fix a steering issue with the car. The car pulls to the right while driving and I would be marking the correction of the car. So, I left the car with them for 10 hours. The dealer performed adjustments on the toe due to slighly out of specifications and alignment. The dealer said that the problem is fixed. But when I drove it home, the problem is still exist. I brought it up to them again, and they said that it's normal for it to be doing so. Also, the steering wheel is not in center. |
| Category | Visibility/wiper |
| Date | Feb 13, 2020 |
| State | FL |
| Description | The visor breaks and hangs down in the view of the driver. This causes the driver to not be able to see the on coming traffic. |
| Category | Power Train |
| Date | Feb 12, 2020 |
| State | CA |
| Description | With only 266 miles on the wrangler, the automatic 8 speed transmission completely failed while trying to accelerate onto the freeway. It became very jerky and appeard to be down shifting while accelerating. I stopped on the shoulder, turned off the engine. Turned on the engine and attempted to manually shift the transmission. I got up to 3rd gear and then it started down shifting again. I could not drive the vehicle on the freeway and I was lucky to not be blocking a lane which could have resulted in a rear end colission. The check engine light was on. The d on the center counsel was blinking. I pulled over and stopped the engine. I started the engine again and tried to back up a few feet and it acted like it was in neutral and would not move. The r on the counsel was also blinking. I was affraid to continue driving the wrangler and had it towed to the dealer that sold me the car less than 7 days earlier. It has been at the dealership for 6 days and as far as I know they have contacted the factory for advise on how to repair the transmission. They are waiting for tools so they can begin the repair. This is a 4 door rubicon with the 2. 0 liter etroque turbo engine. I purchased the jeep new on jan 30th, 2020. The manufacturing date on the door jam indicates this jeep was manufactured in july 2019, I think on the 26th. |
| Category | Steering, Suspension |
| Date | Feb 10, 2020 |
| State | OH |
| Description | Tl* the contact owns a 2019 jeep wrangler. The contact stated that while driving at various speeds, the vehicle drifted from side to side and was difficult to drive in a straight line. The cause of the failure was not determined. The manufacturer and local dealer was not yet notified of the failure. The failure mileage was 400. |
| Category | Steering |
| Date | Feb 10, 2020 |
| State | SC |
| Description | 2019 jeep jl rubicon 2 door exhibits loose steering and consequently wanders from left to right depending upon condition of the road or whether brakes are being applied. Difficult to maintain lane at times when traveling at highway speeds or when under severe braking. When looking at steering shaft into the steering box, it is possible to see free motion before noticing movement on the output steering box shaft. |
| Category | Steering, Suspension, Wheels |
| Date | Feb 07, 2020 |
| State | MA |
| Description | After going to dealership and getting death wobble fixed vehicle by removing and reinstalling the steering dampener the correct way and exhibited the same issue and once again almost caused an accident vehicle travelling at 50 mph on highway 290 holy cross corner and vehicle started to shake and wobble uncontrollably had to slow down to 30mph to make the problem go away called dealership and they stated that they would need to order a new steering dampener |
| Category | Steering, Suspension, Wheels |
| Date | Feb 07, 2020 |
| State | MA |
| Description | Ongoing isue with death wobble brought back to the dealer for a third time and they changed out the steering dampener assuring me that this would solve the issue while driving at 50mph on rte 290 auburn ma vehicle hit a bump on the highway and started the whole jeep shaking and causing an unsafe condition |
| Category | Steering, Suspension, Wheels |
| Date | Feb 05, 2020 |
| State | MA |
| Description | While driving at highway speed 50mph on rte 290 at college square corner vehicle felt like wheels were going to fall off lot of shaking and almost lost control very dangerous slowed down to 30mph and vibrations subsided this has happend once before on same day jeep wrangler has 500 miles on it dealer "putnam jeep" has been called and will be bringing jeep into shop asap |
| Category | Steering |
| Date | Feb 03, 2020 |
| State | FL |
| Description | While driving the car the steering has roughly 1. 5 inch play in the wheel to either side that makes the car feel like it is floating across the road. It is very noticeable when there is wind as it takes large corrections on the wheel to keep the car in the lane. |
| Category | Steering |
| Date | Feb 02, 2020 |
| State | WA |
| Description | The steering on the 2 door wrangler jl is very vague with significant play . It takes a much effort to keep the vehicle straight and true in a lane. |
| Category | Steering, Suspension |
| Date | Jan 29, 2020 |
| State | IL |
| Description | When traveling around 65 mph on a chicagoland expressway, the vehicle hit a small uneven portion of the roadway (I. E. Small bump or hole) and vehicle started the known "wrangler death wobble", "... A byproduct of the wrangler's solid front axle design, and can cause the steering wheel to violently shake after hitting a bump or other road imperfection at higher speeds..." so, I had to slow down while in the third lane from the right, continue to slow down (I. E. Around 40 mph) while changing lanes to the right, and after about 30 seconds the wobble stopped and then I had full control of the vehicle again. This appears to be a very dangerous situation with the vehicle. 5,743 miles on the vehicle. |
| Category | Steering |
| Date | Jan 28, 2020 |
| State | GA |
| Description | While driving along the interstate 12/14/19 at a speed in the 70mph range the jeep would shake violently when it went over rough road or a bridge. My daughter says she had to hold on to the steering wheel and slow down in traffic. She says it also happened on the return trip 12/17/19. My wife had an episode yesterday 1/27/19 after picking up the jeep from service in which they replaced the warranty recalled jl steering damper (photo of invoice attached). She was driving on the interstate and hit a bumpy spot. She said it started shaking and was scared she was going to lose control while slowing down on the interstate. After researching on the internet I am learning of the "death wobble" as they call it. We had a 2014 jeep wrangler for 5 years and over 100k miles and never experienced this. It is not safe. I left a vm this morning with the service manager at ed voyles in marietta, ga. |
| Category | Steering |
| Date | Jan 27, 2020 |
| State | HI |
| Description | Steering wanders from the first time I took position of the vehicle. The steering would pull to one side and when make a little correction, it would pull to the other side. This is a constant problem. It didn't matter if I was driving at 25 mph or 50 mph. I thought it would improve the more I drive it but it did not get any better. The vehicle had been at the dealer's service department four times. The steering box was replaced on the third time that was brought back to them. The problem had not been corrected. The vehicle had been returned back to the service department since december 26, 2019. I was told that they're waiting for a tech from fica hopefully by mid-february 2020. The service manager told me that fica advised them that they've done all they can do and not to touch the vehicle until a tech from fica checks the vehicle. I advised the manager that this is a safety issue and I was not taking it back on the road. So the vehicle is sitting at their parking lot. The service department have had the vehicle for over 3 months so far and counting. |
| Category | Unknown Or Other |
| Date | Jan 27, 2020 |
| State | OR |
| Description | Unable to disable siriusxm travel link weather alerts. They block the whole screen and distract the driver because they force them to make a response. Some manufacturers with xm allow alerts to be disabled, but fca doesn't. These alerts are often irrelevant- I've seen some for areas over 100 miles away. I've researched this online, and found that it is a very common safety complaint for fca vehicle owners. |
| Category | Steering, Wheels |
| Date | Jan 23, 2020 |
| State | GA |
| Description | Uncontrollable shaking when hitting a bump at highway speeds on highway |
| Category | Steering, Suspension |
| Date | Jan 22, 2020 |
| State | MI |
| Description | Second attempt at recall by dealer, dealer is claiming faulty parts by fca. Within 12 miles of driving the jeep after recall was completed for a second time death wobble is back. Happens when going over bridges on highway at around 72 mph. Exterior temp 31. Shake happens till speed is dropped to below 60 mph. |
| Category | Steering |
| Date | Jan 22, 2020 |
| State | CA |
| Description | Vehicle wanders, especially at highway speeds. Track bar has been replaced per tsb 02-003-19, steering damper replaced per v41 recall, and to date, the vehicle has been aligned more than three times. The vehicle still pulls to the right while driving at highway speeds (even on multi-lane freeways) despite the repairs and adjustments performed by the dealer. |
| Category | Engine, Steering |
| Date | Jan 21, 2020 |
| State | FL |
| Description | I purchased a 2019 jeep wrangler jl in september 2019 brand new 8 miles on the car . I gave the car to my wife as a gift . So she started complaining about the steering so we took it to the dealer and they replaced a couple of steering parts left the dealer and right away I noticed that it was still driving the same with to much play on the steering . Called them right away and they said bring it back then a steering box was replaced still no change hard to keep in the lines some time it has a hard shake on the right front . So we took it back they maid adjustment, still the same wife is scared to drive it . So took it back 7 days later they said nothing wrong it drives as designed so 1 1/2 to 2' play on the wheel is normal still the jeep is all over the lines and to top it off my wife was pulled over by fl key police thing she was drunk and had take a alcohol test and she was clean and let go. This was a horrible for her . We don't want the car anymore what can we do. Must of this happens after 45 miles per hour . My contact number is 7862852804 |
| Category | Steering, Suspension |
| Date | Jan 21, 2020 |
| State | MI |
| Description | After recall for death wobble, repair made condition worse, at highway speed when hitting bumps in road, requires dropping speed to below 50 mph to get shaking to stop |
| Category | Electronic Stability Control, Steering, Structure:body |
| Date | Jan 19, 2020 |
| State | SC |
| Description | Steering/wandering issue with 2019 unlimited sport stock tires/configuration. Seems dangerous on the road. Difficult to drive and return to straight after turning. Won't go back to straight after turning and seems to be a lot of slack in the steering. |
| Category | Steering |
| Date | Jan 16, 2020 |
| State | PA |
| Description | The vehicles wanders the road and at highway speeds it is a nightmare to keep in the lane . I am always steering to keep in between the lines of travel, at low speeds and definitely highway speeds. |
| Category | Suspension |
| Date | Jan 13, 2020 |
| State | FL |
| Description | At 70mphon the highway, wrangler was shaking itself apart, it became extremely difficult to control the vehicle (wrangler 2019 two door). Hitting a bump (road and bridge shift of material). Had to come to a complete stop for it to stop to extreme vibration. This issue happened once and dealer state " that it was fixed". Whoever on 9 jan 2020 driving on the highway it happened three more times (three times worst then the first time). Lucky that no one got injured or killed and car damages. This wrangler is an unsafe vehicle |
| Category | Power Train, Service Brakes, Steering |
| Date | Jan 12, 2020 |
| State | MI |
| Description | The car have multiple defective parts including steering column control module, console shift module. The car have a hard time shifting in to appropriate gear. Those defective parts cause abs to fail. Wheels keep getting locked when breaking, leads to increased breaking distance. |
| Category | Electronic Stability Control, Steering, Suspension |
| Date | Jan 10, 2020 |
| State | PA |
| Description | My teenage daughter at 55 mph lost control of steering on interstate 99. She described it as a flat tire. Upon inspection- nothing flat. I as her mother drove- sane conditions. She almost wrecked and caused a series of vehicles behind her to do so as well. It is a problem our local jeep dealer has tried to repair. Recall performed and yet still present. It's a very very unsafe vehicle. She's in college and unable to drive to class. The death wobble is infect there. I will sue whomever if anything happens to her or anyone else. I love the jeep products. This has less then 6000 miles on it. I hand another one sahara. 2019- sane bull beginnnjng at 3790 miles. I am seeking a lawyer. Both my older teens are in danger and it's not right. We paid cash in full and the jeeps hv to sit here! |
| Category | Steering |
| Date | Jan 09, 2020 |
| State | NY |
| Description | Uncontrollable "wandering" and "drifting" issue with vehicle and steering as well as excessive play in steering wheel. Vehicle has been brought back to dealership 4 times thus far and the issue has been verbally acknowledged by technicians. However, our understanding is technicians are currently unwilling to go on record or to fix it per jeep corporate instructions. |
| Category | Steering, Suspension, Unknown Or Other |
| Date | Jan 08, 2020 |
| State | TX |
| Description | Once I hit a speed of 70mph on the highway and if I hit the slightest bump, my entire jeep starts to shake violently. If I keep my foot on the gas at my steady speed, it just gets worse. The only thing I can do is take my foot off the gas, hold on for dear life, and hope I don't crash bc at that point I have no control. I cannot merge into other lanes to try to make it off the highway for safety and I can't do anything accept wait for the violent shaking to stop. Also to hope all vehicles surrounding me that are going high speeds are paying attention since my speed drastically changes and they don't crash into me. I have two toddlers and they scream and their heads are jolted from side to side in their car seats as I wait for it to stop. This happens almost, if not all, any time I go above 70 miles an hour and there is a bump in the road. It has not been one time only. I no longer can drive my brand new jeep wrangler on the highway and I do not take my toddlers in the car on the highway anymore. I am a single mother and I committed to the large monthly auto loan payments to ensure my kids would be safe while driving and I would have a dependable vehicle. I have neither but I still have the large monthly payment. |
| Category | Steering |
| Date | Jan 07, 2020 |
| State | NC |
| Description | When driving above 25 miles per hour there is shimmying, wobbling, loose play, in the steering wheel and hard to keep on the road. It is in motion and on the road. Highway more than city streets. |
| Category | Steering |
| Date | Jan 07, 2020 |
| State | MD |
| Description | Purchased a 2019 jeep wrangler jl on 01/03/2020. Hit a bump as I pulled out of the dealership and the front wheel began to "wobble" along with the steering wheel. It stopped when the vehicle stopped. Two days later travelling at about 40 mph, hit a small pothole in the road and it did it again. I checked the track arm, which may cause this issue but it appears the weld is good and the bolts are tight. Happened again yesterday as the wife was driving. She drove over a bridge and as she crossed onto it over the joint, it began again. Stopped as she slowed down. Searched for similar complaints and there are many similar complaints. It may have something to do with the steering box, which jeep knows about but won't replace without a hassle. No damage or injuries (yet). |
| Category | Steering |
| Date | Jan 06, 2020 |
| State | SC |
| Description | Steering feels extremely loose and requires constant minor corrections while driving at any speed. |
| Category | Steering |
| Date | Jan 06, 2020 |
| State | MN |
| Description | Bought this car without driving, was sent from another dealer. The car I did test drive seemed to wander a bit when driving. Reported this to salesperson. He responded yes they drive differently. I said I guess it just takes some getting used to. Picked up my car a week later. All over the road, scared to death to drive. It wanders so badly on the highway I cannot control it. I have parked it in my garage with 175 miles on it after owning for 10 days. Drove to work 2 times and back. Told the dealership about issue, was told that is ridiculous, that they told me it drives "differently" and that I knew that. I told them I expected a different ride, but not a ride where I feel I am going to lose control of the car and die! They also told me they have heard of no issues with the steering on these cars, when I am finding it everywhere I look! They are not willing to help, saying I can only trade it in for something different they sell. I paid ,000 cash. This is not buyers remorse, it is a definite safety issue and I am not going to drive it. I have a 2019 porsche macan but was looking for something with a little more traction for winter. The traction is fine on the 2019 jeep, but I cannot drive it as I feel so unsafe. Nor do I want to trade it in and have someone else buy it and get hurt in it |
| Category | Electrical System, Steering |
| Date | Jan 04, 2020 |
| State | IL |
| Description | During highway driving my jeep wrangler drifts slowly back and forth. I have noticed this since the first time driving on interstate highway. I have complained at dealer in paducah, kentucky and was told it's normal. I also have had electrical issues where the air conditioner quit working. After 3 attempts to fix, the dealer service man found a short in a junction under the hood. After that was prepared, the radio, info. Screen went blank. It came back on. A seat back release had to be replaced too. All of this and less than 4000 miles on odometer. |
| Category | Steering |
| Date | Jan 04, 2020 |
| State | NY |
| Description | Experiencing intermittent loss of steering assist at speeds between 40 and 75 mph. When issue occurs, vehicle can still be steered but with great effort. The issue lasts up to several minutes then spontaneously resolves. Typically happens when driving straight but lasts into turns. Dealer is closed now but will be scheduling service monday, 1/6/20. |
| Category | Steering, Suspension |
| Date | Jan 03, 2020 |
| State | CO |
| Description | I own. A 2019 jeep wrangler jv. With 17000 miles on it. No modification while driving in the freeway at 70 miles a hour just pass a bride hit a bride strapping bump the jeep was almost out control extreme shaking of the steering wheel and vehicle. I tense up for fears of losing control I have to slow down to 30 mph for it to stop. This scary.. When you have you family with you. |
| Category | Steering, Suspension |
| Date | Jan 03, 2020 |
| State | NV |
| Description | While driving at speeds above 20 mph on the highway the car goes into a death wobble where it feels like the car is going to fall apart. The car shakes and the steering ability becomes unstable. The steering wheel shakes with the car and we need to get to the shoulder and stop. It happens randomly and at variable speeds. The dealer tries to appease us with fixes that do nothing to correct the problem. They claim that it is not dangerous and does not do anything to the effectiveness of the car. The car was purchased new a few months ago and it has been brought to the dealer three times for this issue without any fix (most recently december 24, 2019) where they changed out a steering damper based upon a recall. This did not correct the problem. Following that we were driving the car on vacation through the desert and the car went into a death wobble 10 times while on the highway. Upon returning home we contacted the dealer and informed them of these multiple episodes. The vehicle is going back in on january 6, 2020. At this point the car is unsafe to drive. We were not informed prior to our purchase about this dangerous issue with the wrangler. |
| Category | Electrical System, Engine, Steering |
| Date | Jan 01, 2020 |
| State | CA |
| Description | Three weeks after I bought this brand new jeep, the check engine light came on. The etc and battery warning lights came on too. The engine was off twice on the road. The power steering lost power several times. |
| Category | Steering |
| Date | Jan 01, 2020 |
| State | PA |
| Description | When I hit a bump with my jeep, the steering wheel shimmies or wobbles. When this happens I am unable to steer the vehicle. To make it stop I need to bring the vehicle to a complete stop. |
| Category | Service Brakes, Steering |
| Date | Dec 29, 2019 |
| State | WA |
| Description | My power steering has completely locked up multiple times while driving on freeways, highways, and residential streets. This issue has occurred in all types of weather, including rainy days and dry days, so that doesn't seem to have any sort of impact on the issue. When the power steering locks up the vehicle throws around 50 codes, which the dealership has reset more than once. Each time the steering locks up I have to slam on my breaks and turn my car on and off multiple times until the steering starts working again. I have taken my jeep to the dealership twice - on 11/30/2019 and today (12/29/2019) - and have called many, many times trying to get this issue resolved. No one seems to care or know how to solve the problem. I picked my jeep up from the dealership for the second time earlier today, and my steering completely locked up again after driving it 20 miles. This time not only did the steering completely lock up, but the breaks were malfunctioning as well. Each time I take my jeep to the dealership they claim that the issue is related to the sway bar disconnect, which makes no sense. Based on my research there and many, many stock 2019 wranglers that are having the exact same issue. If this issue isn't taken care of with a sense of urgency, someone is going to end up losing their life. I am tired of going to the dealership and being pushed out the door each time being told that the issue is fixed when it clearly isn't. What is it going to take for this issue to get resolved? |
| Category | Visibility/wiper |
| Date | Dec 19, 2019 |
| State | AZ |
| Description | Please check if there is a flaw in 2018-20 jeep wrangler windshields. They easily crack, multiple times. There are entire websites and community groups experiencing this problem. I also own a 2014 wrangler, and have replaced the windshield twice. With my 2019 model, I have had multiple cracks and replaced two windshields in under 3500 miles of a brand new car. Yet, the 2019 model has a more angled windshield than the previous model. The issue occurs at road to highway speeds and simple pebbles. Again, my two replaced windshields had multiple streaks, cracks, spiders, et al before replacing. Something is wrong with the glass jeep/mopar use. |
| Category | Electrical System, Forward Collision Avoidance |
| Date | Dec 18, 2019 |
| State | IL |
| Description | Tl* the contact owns a 2019 jeep wrangler. While driving 30 mph and making a left turn, the forward collision warning chimed and a visual indicator illuminated; however, there was no object in front of the vehicle. The automatic braking system engaged and caused another vehicle to rear end the contact's vehicle. The contact was not injured, but the driver of the other vehicle was injured and required medical attention. A police report was filed. The contact stated that her vehicle was able to be driven, but the other vehicle was possibly destroyed. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,800.*dt*jb |
| Category | Steering |
| Date | Dec 17, 2019 |
| State | LA |
| Description | Steering drifts all over the lanes. Must constantly correct steering to keep it centered in the roadway. This thing will wear you out after a relatively short drive. When you are being passed, attention must be paid to the steering to keep you from drifting into the passing vehicle. With no input from the driver, the vehicle will drift to the right or left on it's own. This is the worst driving vehicle I have ever owned. |
| Category | Steering |
| Date | Dec 16, 2019 |
| State | GA |
| Description | Loose and 'flighty' steering. Vehicle seems needs constant steering directions, especially at higher speeds, to keep in a straight line. Steering wheel requires a few inches of input in either direction to keep straight. |
| Category | Electrical System, Electronic Stability Control, Power Train |
| Date | Dec 14, 2019 |
| State | PA |
| Description | Vehicle shut off while driving with no warning. Would not restart. Many warning lights. Was traveling in the passing lane moving at about 70mph when vehicle turned off. All exterior lighting went out at night. And I had to coast and wait for a tow on the side of the road |
| Category | Steering |
| Date | Dec 14, 2019 |
| State | PA |
| Description | Vehicle lost all power steering. First of many times. Was driving as normal and power steering message came on. |
| Category | Structure:body, Unknown Or Other |
| Date | Dec 14, 2019 |
| State | PA |
| Description | Frame welds have spatter and look incomplete. Images were taken november 1st when I heard about bad frame welds. |
| Category | Steering |
| Date | Dec 13, 2019 |
| State | FL |
| Description | Since taking posession of the jeep I have experienced major steering wandering. I have almost gotten in an accident twice as a result on a major highway. The truck has been to the dealership several times but all they do is tell me there is nothing wrong. I have spoken to many other jeep owners who are experiencing the same issues. I am fearful for my families safety at this point. Actual issue details: the steering will turn right or left unexpectedly. There is easily 2 inches of play in the steering as it is so when the truck wanders it is very difficult to keep it straight. This issues is most apparent on the highway but you can feel it as you drive around town. |
| Category | Steering |
| Date | Dec 11, 2019 |
| State | WV |
| Description | Tl* the contact owns a 2019 jeep wrangler. While driving approximately 45 mph, the steering became very wobbly. The contact stated that the vehicle experienced steering issues ever since it was purchased. The vehicle was taken to dick myers chrysler jeep (1711 s main st, harrisonburg, va 22801) four times but they were not able to correct the failure. The dealer stated in writing that the manufacturer knew about the failure and was working on a remedy. The manufacturer was notified of the failure and sent a field mechanic investigator who determined that there was no failure with the vehicle. The vehicle was not repaired. The approximate failure mileage was 6. |
| Category | Steering, Structure:body |
| Date | Dec 10, 2019 |
| State | CA |
| Description | Jeep has less than 1,000 miles just left work about 10 minutes later driving on the freeway jeep starting shaking vigorously I slowed down and started to pull over when I did it stopped so I began to drive again set an appointment at the dealer. I will not drive until it's inspected read articles and it sounds to be the 'jeep death wobble' or steering damper. Very scary experience. |
| Category | Steering |
| Date | Dec 07, 2019 |
| State | FL |
| Description | At highway speeds 55-70 it is very hard to keep the jeep in it's lane. When a semi passes it is dangerous and my wife now won't drive the jeep. |
| Category | Steering |
| Date | Dec 06, 2019 |
| State | OH |
| Description | So called death wobble occurred several times with 10000 miles on the jeep. I returned it to the dealership for repair. The dealership replaced the steering dampener as per recall. Death wobble has occurred two times since change of dampener. The wobble lasted approxi. 2 to 3 seconds. I keep the speed at or below 65 mph. I returned it to the dealership for repair nothing was found defective. |
| Category | Steering |
| Date | Dec 05, 2019 |
| State | TX |
| Description | Excessive steering wheel play, can't controller straight, need to much input left and right to try to go straight |
| Category | Steering, Suspension, Wheels |
| Date | Dec 05, 2019 |
| State | IL |
| Description | When driving on the highway and we hit a bump or any deformity on the road the jeep would start to wobble uncontrollably it started small at first but it seems to be getting worst and we only had the jeep for 6 months my wife is really scare |
| Category | Suspension |
| Date | Dec 04, 2019 |
| State | VA |
| Description | Tl* the contact owns a 2019 jeep wrangler. While driving 60 mph over a bump in the road, the vehicle experienced the "death wobble". The contact needed to reduce his speed to regain control of the vehicle. There were no warning indicators illuminated. The contact stated that he experienced the failure multiple times. The contact called safford chrysler jeep dodge ram fiat of springfield (located at 7611 loisdale rd, springfield, va 22150, (703) 866-1700) and informed them of the failures. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 4,800. |
| Category | Steering, Unknown Or Other |
| Date | Dec 02, 2019 |
| State | FL |
| Description | First noticed excessive play left to right on steering wheel. Unable to drive without continuously correcting to go straight on roads n highway. While on highway coming overpass jeep went right to left into a 'death wobble' I slowed down, started again it continued. Pulled to the side of road and continued on at slower speeds.. An inexperienced driver might have lost controlled n it would be deadly. I do not see any recall on site. Many have posted on jeep sites. Now I have experienced and petrified |
| Category | Steering |
| Date | Dec 01, 2019 |
| State | NC |
| Description | Loose steering/"dead spot" causes there to be play when attempting to drive straight. This can cause the vehicle to be difficult to maintain a straight path. Even more pronounced at highway speeds. Dealerships describe the vehicle as "operating as designed" |
| Category | Steering |
| Date | Dec 01, 2019 |
| State | NY |
| Description | Steering: vehicle wanders and steering is loose in efforts to correct direction. Angle of road surface such as crown sometimes results in unexpected direction change toward another lane and the slop in the steering itself makes it challenging to correct without over-correction. In traffic this results in intense effort to maintain position which results in increased physical and mental fatigue over relatively long drives. The steering seems inconsistent as it varies from minimally problematic to a white-knuckle driving experience. Have not been able to determine if this is due to road condition versus steering component. Dealer has performed the v41 steering damper recall which improved only excessive wheel shudder when driving over road imperfections and did nothing to improve the wandering/looseness. They also did adjust alignment which they said was off slightly. No notable improvement from that. I have advised dealer that the repair effort was not effective and I will now have to take the vehicle back in, but they tend to just provide the ? It? S a jeep - that? S the way they are? Line. The steering in the jeep is not typical and I see similar complaints in forums where a single thread has half a million views. Something is not right here. |
| Category | Steering |
| Date | Dec 01, 2019 |
| State | AZ |
| Description | Purchased vehicle new and immediately noticed that it was very difficult to keep the vehicle straight at low speeds or in one lane at highway speeds. Returned vehicle to dealership for troubleshooting. After four days they returned the vehicle stating on paperwork that it was "as good as it can be." vehicle continued to wander even worse after fix. This vehicle now feels unsafe to drive at highway speeds. |
| Category | Electronic Stability Control, Steering |
| Date | Nov 30, 2019 |
| State | CA |
| Description | The steering in the 2019 jeep jl wrangler is so loose and wanders across the lanes at highway speeds that it has become too dangerous to drive on the freeway. It does not stay centered and it is very difficult to keep straight. It requires so much concentration to work the steering wheel to keep it in the lane that it's just not worth the drive and the extreme stress. |
| Category | Steering |
| Date | Nov 30, 2019 |
| State | MD |
| Description | ' death wobble' experienced several times in three months. Lasted many seconds, no control of vehicle or way to reduce wobble. All episodes experienced at high speed following hitting a bump. Apparently experienced by other owners, dealer never mentioned issue. |
| Category | Steering, Suspension, Wheels |
| Date | Nov 30, 2019 |
| State | IL |
| Description | I am experiencing the death wobble. It happened once a few weeks ago and then nearly five times in a 180 mile drive. Each time nearly caused and accident and the potential complete loss of control. This occurred at seven speeds ranging from 55 to 75 and when hitting small road imperfections. |
| Category | Steering |
| Date | Nov 28, 2019 |
| State | PR |
| Description | There's play in the steering. Very risky especially at high speed and winding roads. Too much play and hard to manage a straight path. Dangerous!!! |
| Category | Electrical System, Service Brakes, Steering |
| Date | Nov 27, 2019 |
| State | CA |
| Description | Driving 45mph on highway, jeep lost power steering, warning lights flashed brakes applied automatically. Shifter service and transmission problem. Car was restarted after struggling to get to side of highway. Restarted jeep and power steering came back temporarily but it happened about 7 miles down road this time the shifter locked up after restart. |
| Category | Structure:body |
| Date | Nov 27, 2019 |
| State | PA |
| Description | You can clearly see my welds are rusting, have pits in them, and their is excess slag visible on frame. I know this is an outstanding issue, but wanted to report my case as it appears to be what ive read about an investigation into this. Vehicle is only 5 months old off the dealers lot. |
| Category | Seats, Steering, Unknown Or Other |
| Date | Nov 25, 2019 |
| State | OR |
| Description | Steering wobbles and drifts violently at speeds over 60 mph on the highway. There has also been a water leak under the drivers side steering column that twice now the dealer has not been able to fix, all wiring under the steering wheel is wet after a rain as well as puddles of water on floor mat. This car is a lemon |
| Category | Vehicle Speed Control |
| Date | Nov 23, 2019 |
| State | VA |
| Description | Jeep acceleration from a stop is inconsistent. This concern is worse when accelerating from a slow speed. Upon initially applying light pressure to the gas pedal, there is no response, but then the vehicle lurches ahead aggressively and in an unexpected manner. This is counter-intuitive as the vehicle is equipped with etorque, which is electronically applied torque to assist acceleration. This system is to instantly apply torque to the drivetrain via secondary battery power - but if that was working as expected, one would seemingly not experience the initial delay prior to the sudden acceleration. The delayed and then lurching acceleration has resulted in near accidents - if driving in stop and go traffic, the lurching results in my rapid acceleration while drivers ahead of me may be stopping. Also, when attempting to merge into traffic from a stop or slow roll, the pause results in needing to slow or stop to wait for a better entry opportunity, but at that same moment, the acceleration kicks in. This is not performance that one would expect and is a less than optimal safety experience. I took the jeep to the dealer for repair and their response was 'the tech said he drove a 2 door 2. 0 liter over the weekend and it 'did the same thing', so it must be normal'. I stressed that not being an acceptable response to my request for assessment and repair. In response they 'flashed' the software, but that did not correct the problem and the vehicle continues to demonstrate the same issue. |
| Category | Steering |
| Date | Nov 22, 2019 |
| State | CA |
| Description | 1. While driving, the steering has about 2 inches of free play while turning the wheel from one side to the other. In other words there is a dead spot for about two inches of steering wheel movement. In that dead spot, moving the steering wheel does not change the vehicle direction. 2. While driving the vehicle will wander into other lanes while holding the steering wheel steadily in one position. 3. Going over bumps causes the vehicle to unexpectedly change directions. 4. Minor uneven road surfaces will cause the steering to wobble violently requiring the driver to slow down. This is especially true while driving at freeway speed -- where slowing down is quite dangerous. 5. While driving straight, the steering wheel is always turned slightly left. Note, this is not a one-time incident. This is a constant and constantly stressful issue with the vehicle. I can reproduce all of the above at any time. |
| Category | Steering |
| Date | Nov 22, 2019 |
| State | VA |
| Description | Steering: vehicle wanders and steering is loose in efforts to correct direction. Angle of road surface such as crown sometimes results in unexpected direction change toward another lane and the slop in the steering itself makes it challenging to correct without over-correction. In traffic this results in intense effort to maintain position which results in increased physical and mental fatigue over relatively long drives. The steering seems inconsistent as it varies from minimally problematic to a white-knuckle driving experience. Have not been able to determine if this is due to road condition versus steering component. Dealer has performed the v41 steering damper recall which improved only excessive wheel shudder when driving over road imperfections and did nothing to improve the wandering/looseness. They also did adjust alignment which they said was off slightly. No notable improvement from that. I have advised dealer that the repair effort was not effective and I will now have to take the vehicle back in, but they tend to just provide the 'it's a jeep - that's the way they are' line. The steering in the jeep is not typical and I see similar complaints in forums where a single thread has half a million views. Something is not right here. |
| Category | Steering |
| Date | Nov 21, 2019 |
| State | VA |
| Description | Steering is extremely loose causing excessive steering corrections and lack of confidence in safety. Recall for steering damper was performed but there was no improvement in the loose steering |
| Category | Steering |
| Date | Nov 21, 2019 |
| State | CO |
| Description | The steering has significant slack/play which causes the jeep to wander requiring constant corrections. This is especially concerning at highway speeds around turns but is still evident at low speeds. |
| Category | Steering |
| Date | Nov 20, 2019 |
| State | AZ |
| Description | Last night while driving home my jeep wrangler went into full deathwobble. I was coming from the i10 west to the I 19 south ramp at 50 mph and hit the bridge expansion joint and it went. It is a curved ramp over pass and the jeep almost went completely sideways on the ramp. The jeep is totally stock and has 2080 miles on it. I have had it back to the dealer at 1100 miles for this same complaint. Their response is to replace a steering damper, which is not in stock and was 8 to 10 weeks out. Every jeep frontend tech will tell that a steering damper is a band aid. There should be a national recall on these ,000 jeeps. |
| Category | Steering |
| Date | Nov 20, 2019 |
| State | NE |
| Description | Steering feels loose and constantly wanders all over the road. Vehicle will not drive straight and always drifts to one side or the other. |
| Category | Steering |
| Date | Nov 20, 2019 |
| State | KY |
| Description | The steering wheel has 1. 5-2. 5 inches of play, this makes it very hard to drive the vehicle in a straight line. It is really bad when driving on interstates in windy conditions. You can see the imput shaft to the steering gearbox turn, with no output |
| Category | Steering |
| Date | Nov 19, 2019 |
| State | CA |
| Description | Jeep has very loose steering. Have to constantly overcorrect to stay in the lane. Dead spot in the center and have to turn it too much to steer. Won't return to center after turn. Lots of play when driving, play gets worse at speed. I can move the wheel back and forth at speed with little effect on steering. When I brake the vehicle dives to the left or right depending on the road because the steering wheel does not feel connected to the wheels. Jeep dealers say that it's supposed to be like that but it is very different from any other 2019 jeep wranglers that I have test driven. One dealer said that during the road test, it drove as intended yet they didn't put any miles on the jeep. This has been doing this since I bought the jeep in july 2019. I have video but it is too big to upload to the site |
| Category | Steering |
| Date | Nov 19, 2019 |
| State | FL |
| Description | From purchase as new vehicle, steering wanders and is not tight. I have had the v41 recall with replacement steering stabilizer. While driving you must actively steer to maintain a center line in the lane. There is some play left to right in the wheel. While at speed on the highway you cannot ignore or relax the control. If you steer right you must steer left to center, the wheel does not return to center unassisted. |
| Category | Steering |
| Date | Nov 19, 2019 |
| State | NJ |
| Description | Vehicle steering wheel and vehicle itself began to violent shake at 65 mph. |
| Category | Steering |
| Date | Nov 18, 2019 |
| State | AR |
| Description | While driving on the interstate at approximately 72 mph, I drove over a bridge and subsequently bumps in the road. The steering wheel started shaking violently from side to side causing an increase in vibration through out my jeep and swerving on the road. Next time I was with my husband and it did it again at about 74 mph and he too agreed that something is wrong. He now fears for my safety in this vehicle as I drive a lot of miles. |
| Category | Unknown Or Other |
| Date | Nov 18, 2019 |
| State | GA |
| Description | 11/12/2019 2:30 pm driving in the far left lane of 400 north near exit 13, the far left lane has dips. First dip causes car to go into a violent shake. Was going about 60 mph. Other cars around me started to move into different lanes away from the car. My initial thought was a flat tire. I pulled into the emergency lane at a full stop. The tires were fine. Started driving again and car was normal. 11/15/2019 1:45 pm same issue happened while driving 400 north this time the wobbling was more violent. Warning lights appeared on the dashboard. Car is currently with the dealer and I am unaware when I will get the car back. |
| Category | Steering |
| Date | Nov 17, 2019 |
| State | NY |
| Description | Test drove a jeep wrangler, drove great. Got my new wrangler, not so great, as a matter of fact it's dangerous! Excessive play in the steering wheel makes it near impossible to keep the vehicle in a lane.. I can't imagine how much more dangerous this vehicle will be once it is driven in the snow. This vehicle has been at the shop 3 * with another appointment coming up. So far two steering dampners 2 wheel alignments, no change... Something needs to be done asap |
| Category | Suspension |
| Date | Nov 12, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 jeep wrangler. While driving approximately 60 mph, the vehicle shook and vibrated violently after driving over a bump in the road. The failure occurred on several occasions. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The vin was not available. The failure mileage was 5,000. |
| Category | Steering, Suspension, Wheels |
| Date | Nov 07, 2019 |
| State | MO |
| Description | I was driving on the highway with the speed about 63 mile/hr, and suddenly my front tirer, and my steering wheel was violently shaking. I had to slow it down, and pulled over. I thought I got flat tire or something. I googled, and find out a lot people have this problem also. It's called "dead wobble". |
| Category | Steering |
| Date | Nov 07, 2019 |
| State | AL |
| Description | Steering is wobbling since purchasing. I have had the damper replaced and has not helped at all. A ton of play in the steering wheel. |
| Category | Steering, Suspension |
| Date | Nov 05, 2019 |
| State | CT |
| Description | While driving on a highway at approximately 62 miles per hour, after a transition on a rough patch of highway road (uneven blacktop) the vehicle began to violently shake. The shaking felt horizontal as well as vertical. It stopped and then started again over the course of one to two miles. It was very violent and disruptive to the driver and passenger causing them to feel unsafe and unwell. The driver had to hang on tight to the steering wheel to maintain control of the jeep. We have no idea if/when this situation will reoccur and what damage has been done by this to a relatively new vehicle of less than 7000 miles. This was in dry weather on dry roads. We were driving straight, in a right lane and not turning at the time. |
| Category | Steering, Suspension |
| Date | Nov 04, 2019 |
| State | SC |
| Description | As I was traveling down interstate 20 in columbia, south carolina traveling at approximately 60 mph, I crossed over the bush river road bridge and hit a few small bumps in the road which immediately threw my jeep into very strong vibrations. The vibrations were so strong that I felt the vibrations from the steering wheel up my arms and into my neck. I truly thought I had a flat tire on my jeep. After approximately 15 - 20 seconds of these intense vibrations, the vibrations stopped on their own. I crossed over three lanes of traffic to pull over to inspect my jeep noticing nothing abnormal. All tires have normal, recommend manufactured psi. I have all stock items on my jeep with no alterations to the suspension system, tires, etc. The vehicle has less than 13,500 miles on it and was newly purchased earlier this year at more than ,000. |
| Category | Steering, Suspension |
| Date | Oct 31, 2019 |
| State | CA |
| Description | Vehicle constantly pulls to the right on street and highway. Dealer cannot fix with alignment. Changed gearbox. Swapped brakes. Nothing has solved problem. |
| Category | Service Brakes, Steering |
| Date | Oct 29, 2019 |
| State | FL |
| Description | Jeep is still loosing control when you go over any uneven pavement on highway going over 60mph after I did the recall almost killed my self, brakes brake extremly hard and dont stop without jerking you forward |
| Category | Steering |
| Date | Oct 28, 2019 |
| State | FL |
| Description | The vehicle has excessive steering wander when driving above 20 mph and gets worse at highway speeds making the vehicle very unsafe. The vehicle will not stay tracking in 1 lane without constant correction of the steering wheel. (purchased jeep brand new & have been back to the dealer 2x and it still is not fixed) |
| Category | Steering, Suspension |
| Date | Oct 28, 2019 |
| State | PA |
| Description | While driving down the road at speeds over 50 miles an hour, hitting a bump or a pothole destabilizes the front and causing the wheels to vibrate losing control temporarily. This is very dangerous while going around a curve and the car is unable to be controlled. |
| Category | Steering |
| Date | Oct 28, 2019 |
| State | NE |
| Description | 2019 jl rubicon 4 door. Has excessive play in the steering wheel going down the road. Jeep drifts from side to side in the lane. Doesn't feel right, like the steering box is shot. Doesn't feel safe driving. Get it figured out asap! |
| Category | Steering |
| Date | Oct 25, 2019 |
| State | MI |
| Description | While driving at highway speeds, the vehicle experiences violent shaking after going over a series of bumps. It becomes very difficult to maintain your lane. It is only remedied by slowing to less than 60mph. I have been able to replicate the issue several times. It has happened over a dozen times over the past month. I have 8000 miles on the vehicle. |
| Category | Steering, Suspension |
| Date | Oct 25, 2019 |
| State | GA |
| Description | I have issues with the front end when driving at normal highway speeds and hit a bump in the road. The front end starts violently shaking from side to side. I have experienced this 2 times this week and both times almost got into an accident because it through me across the highway. This is a 2019 with less than 8,000 miles on it. I also have made no modifications to it- standard factory stock model. I came home and googled what happened and am now learning this is the jeep death wobble. Why in the world is this vehicle allowed to be driven with such a known issue?! |
| Category | Steering |
| Date | Oct 25, 2019 |
| State | VA |
| Description | Loose steering wheel. Having to constantly adjust tjhe steering wheel to keep the car driving in straight line. The dealer claims that's how a wrangler should drive. I've driven other 2019 wranglers and non of them had the same issue. Jeep care are providing a horrible service and so far they didn't proved any solutions, the case manager is avoiding my calls. |
| Category | Suspension |
| Date | Oct 23, 2019 |
| State | VA |
| Description | Tl* the contact owns a 2019 jeep wrangler. While driving approximately 65 mph, the vehicle suddenly began to shake and vibrate violently. The cause of the failure was not determined. Koons tysons chrysler dodge jeep and ram (2050 chain bridge rd, vienna, va) and the manufacturer were notified of the failure. The vehicle was not repaired. The vin was not available. The failure mileage was 2,000. |
| Category | Steering |
| Date | Oct 22, 2019 |
| State | NM |
| Description | At speeds greater than 40 mph, there is about 1. 5 inches of play in the steering wheel at top dead center. This vehicle is difficult to keep in the lane in windy conditions at highway speeds (60-70 mph). Star pub s1819000003 was performed, track bar and steering damper were replaced. Wandering is less, but no change in the excessive play. Opened jeep wave case 58745605. Case was closed by fca stating that the steering was as designed and a normal characteristic of the vehicle. The dealer had me drive two other comparable vehicles and indeed they all wander and have play in the steering as does mine. One was even worse. This steering characteristic is borderline unsafe in windy conditions on a two lane road and fca is offering no fix at this time. |
| Category | Steering |
| Date | Oct 21, 2019 |
| State | FL |
| Description | The steering is lose with a dead zone in the center. I'm afraid to take it on the interstate because it wonders into other lanes and does not drive straight. The vehicle has less than 5000 miles on it. I have had the alignment done and a new stabilizer bar installed from the dealership with no improvement to the steering. This is the only problem I have with my 2019 jl wur. |
| Category | Steering, Structure:body |
| Date | Oct 19, 2019 |
| State | VA |
| Description | Driving high way speeds hit a grove in the road on the highway and the whole front end turns to jello. The steering feel violently shakes to the point where you lose steering. You can't get over to slow down to slower speeds and you cannot grip the steering wheel too tight because the vibration will have no where to go and you will eventually flip over. The only thing to stop the vibration is to slow down which is impossible on a highway where everyone is driving 75mph. I have attempted to have this fixed twice. Jeep keeps trying to put a steering damper on it that does not work. They refuse to check for welding work or anything else manufactured defective that would cause the issue. This has happened multiple times march 2019 and october 2019 are the date I sent it in for service. Please help us consumers I have children and its not safe |
| Category | Steering |
| Date | Oct 18, 2019 |
| State | OH |
| Description | Leaving for work in the mornings after the temp has dropped below 40 degrees the steering wheel will bind while trying to turn left. Normally only a slight resistance but one morning it almost caused me to run off the road around a left hand turn, I had to force the wheel to turn. |
| Category | Steering |
| Date | Oct 18, 2019 |
| State | CA |
| Description | Steering wheel has "dead spot" in the center allowing wheels to free steer a certain number of degrees before steering wheel engages and turns the wheels. This causes driver to over-correct to keep vehicle in the lane. Esp noticeable at speed over 45 mph drifting from one side of lane to other and when directions change rapidly like in an s curve. Also when turning corners steering wheel and wheels will not return to center. Returns as far as the dead spot then will not center without lots of driver input. *ln consumer stated short video jeep driving down highway of me moving my steering wheel side to side with the jeep not turning at all. This is worse with speed and I can take videos from all angles.*jb |
| Category | Steering, Suspension |
| Date | Oct 17, 2019 |
| State | PA |
| Description | At speeds of 45-55 any bump or expansion joint on highway causes shaking in steering wheel for a sustained period of time. It lasts well beyond the impact and if I maintain speeds the shaking in the wheel and front end continues. I have to actually slow down on the highway for the shaking to go away. I do no't feel safe traveling with this vehicle on the highway and have a pit in my stomach thinking about others who may have this issue. I wish I had known about these issues before I bought the 2019 jeep wrangler unlimited sahara. My jeep only has 1,300 miles on it. |
| Category | Steering |
| Date | Oct 17, 2019 |
| State | WA |
| Description | 1300 miles on a 2019 new jeep wrangler 2dr, 100% stock. At 60mph on the freeway, in speed control, suddenly the vehicle lost all control of steering and shook violently, nearly causing a major freeway collision. I've now learned this is the well known 'death wobble'. I have also learned the vehicle has the damper supposedly preventing this already installed. The dealer has no explanation, replaced the 'damper' and basically said there is nothing more they can do. I'm afraid to drive the car again. If I had been killed, there would be no way to have identified the cause as the 'death wobble'. I simply do not believe no one has been killed by this obvious defect. The general manager of the dealer denies he has ever heard of the death wobble, an obvious lie. The service managers at two dealers clearly acknowledged the problem but said there is nothing they can do. I can't believe the wrangler hasn't been recalled and removed from service. The lemon law provides no recourse unless it happens multiple times and I'm lucky enough to survive. This is crazy! I hope someone nhtsa will reach out to me. |
| Category | Steering |
| Date | Oct 17, 2019 |
| State | CT |
| Description | The vehicle cannot be driven straight, without continuous small adjustments. The steering wheel does not return to the center after the small adjustment so an additional one is needed to keep in the lane. Zig zagging. It feels unsafe |
| Category | Steering |
| Date | Oct 16, 2019 |
| State | CA |
| Description | From the moment we purchased this vehicle (09/10/2019) the steering has been a problem. The car requires constant input from the driver to maintain the lane of travel. The steering problem becomes worse with speed and it is a handful at freeway speeds. |
| Category | Steering |
| Date | Oct 14, 2019 |
| State | AL |
| Description | New vehicle with 1800 miles. There is a noticeable dead zone, 'play', when the steering wheel is centered and driving straight. Also, because of the dead zone, the vehicle does not seem to be able to drive in a straight line most notable at highway speeds. The jeep seriously wanders on straight roads without constant correction. These issues have been documented documented here: https://www. Tflcar. Com/2018/09/2018-jeep-wrangler-jl-steering-problem/ and her: https://www. Tflcar. Com/2018/12/2019-jeep-wrangler-steering-issues/ and with multiple other sources. Both issues happening simultaneously could result in inavertent lane change with serious consequences! In the current environment of safety technology, lane departure, closure warnings etc., to produce a vehicle with these design flaws should be criminal. Please take action on this! |
| Category | Steering |
| Date | Oct 13, 2019 |
| State | NY |
| Description | Wobble - shimmy while hittitng a small bump at speed 50mph I noticed the steering damper on my wrangler jl was installed incorrectly - others should be told about this issue - I installed a new fox shock at my exspense - problem has not happened again |
| Category | Steering |
| Date | Oct 13, 2019 |
| State | MA |
| Description | Wrangler steering is loose and vehicle wanders within a lane, often crossing lanes if not perfectly controlled. Hands move two to five inches while you try to keep a straight center path with the vehicle. Any movement, say turn up the radio sound via the knob, often results in the vehicle swerving into another lane. Difficulty is more noticeable when driving on the highway at highway speeds. This started to happen immediately after receiving vehicle from dealer. Vehicle was taken back to dealer and service department stated all specs were correct and vehicle is operating as it should. Dealer stated that fca changed the steering of the vehicle to better handle off road driving and that the wandering during normal driving was normal. I feel the vehicle is unsafe if the utmost concentration to keep the jeep strait is not followed. At 60 years old I am not concerned for myself as much as the younger teenagers and adults that easily get distracted etc. |
| Category | Visibility/wiper |
| Date | Oct 11, 2019 |
| State | OK |
| Description | The windshields on the jeep wranglers continue to be a bane of owners everywhere. They are much too easily chipped, cracked, and damaged otherwise because of the terrible lack of rake and aerodynamics to reflect small objects harmlessly off them like most other autos. They are also a visibility hazard as they attract so many bugs that cannot be easily washed off with the conventional wipers/fluid. This happens on a consistent basis across the country. Just research all the windshield replacement claims for jeep. |
| Category | Visibility/wiper |
| Date | Oct 11, 2019 |
| State | MD |
| Description | Rear side windows on 2019 jeep wrangler blew out while at highway speeds, even when installed properly. On our jeep, the window didn't completely fall out, so it was disconnected and was hanging. Others I have known have lost their windows on the highway and had to wait weeks or months for replacement windows because there aren't enough available to dealers. |
| Category | Steering |
| Date | Oct 09, 2019 |
| State | GA |
| Description | Since new, vehicle has wandered from side to side on the road with no steering input. Steering feels loose and does not respond instantly to input. We returned the vehicle to the dealership and they performed a steering "flash" that was supposed to correct this problem. The flash did not seem to change anything with the way the vehicle steers and wanders from side to side. We were told that this is just how all jeeps steer. It seems unreasonable that you must constantly provide steering wheel input to attempt to keep the vehicle within it's lane. A relaxing drive in this vehicle is impossible. It requires you to be hyper aware of exactly where the vehicle is drifting within it's lane to provide corrective input. Simply stating this is how they all drive is not acceptable. Both the loose steering feel and lane drifting/wandering happen at all speeds. Highway or city. |
| Category | Steering |
| Date | Oct 08, 2019 |
| State | FL |
| Description | Vehicle wanders on the road above 50 mph requiring constant correction. |
| Category | Steering |
| Date | Oct 07, 2019 |
| State | NY |
| Description | Vehicle's steering is too loose, vehicle wanders at highway speeds and needs constant correction to keep the vehicle in the lane and straight. Overall, I feel the vehicle is not 100% safe to be driving on the highway. |
| Category | Steering |
| Date | Oct 07, 2019 |
| State | FL |
| Description | Immediately upon delivery by dealer, steering malfunctioned on new 2019 jeep wrangler. Steering wheel had 3-4 inches of play turning to either right or left which caused 2019 jeep wrangler to wander and made it impossible to steer accurately and stay in lane. Problem is worse on highway and at higher speeds. Brought back to dealer where purchased twice and to two other jeep dealers. All test drive vehicle and acknowledged problem. Last dealer said all known recall repairs had now been completed and acknowledged that problem persists and vehicle is unsafe to drive. Vehicle remains at that dealer after four separate unsuccessful attempts by dealers to fix problem. Complaint filed with fca/jeep and awaiting response. |
| Category | Steering |
| Date | Oct 06, 2019 |
| State | FL |
| Description | I just purchased a new 2019 jeep wrangler unlimited rubicon with a march 2019 build date. As of right now, the mileage is about 300 miles. It's a phenomenal vehicle, except for a problem with the steering that makes driving the vehicle unsafe. There is excessive play in the steering wheel to the point where it's difficult to keep the vehicle centered in the lane, particularly at highway speeds. The most concerning situation is when there is an oncoming car on a narrow roadway. The vehicle tends to wander back and forth, and when you correct it, it sometimes over-corrects. I have not yet raised this issue with the dealer, but will very soon. When I researched to see if the steering can be adjusted, I discovered numerous similar complaints from others about the exact same problem. There clearly is a problem with the steering on the wrangler jl's that jeep needs to address. |
| Category | Steering |
| Date | Oct 04, 2019 |
| State | FL |
| Description | New wrangler wanders on road and is difficult to keep in lane. Tried adjusting air in tires to multiple pressures with little to no improvement. Took to atlantic dodge/jeep and was told "drives comparable to other wranglers with electric steering and similar tires. I do not think it is normal to constantly have to fight the vehicle to remain in lanes. |
| Category | Steering |
| Date | Oct 02, 2019 |
| State | MI |
| Description | The steering has a huge dead spot where the steering wheel turns but does nothing to effect the direction of the wheels. The vehicle wanders from one side of the road to the other. The drag link is also extremely loose. |
| Category | Steering |
| Date | Oct 02, 2019 |
| State | DE |
| Description | I have a brand new 2019 jeep jl 4 door wrangler sport, has less than 1000 miles and notice the problem right after purchase driving home 2 homes from dealership. At first I thought it was just me after driving a dodge ram pickup for the last 10 years and figured it was a big difference in the steering. Took our first 4 hour trip and notice that the jeep was pulling to right and that there was a lot of play (2-4 inches) in the steering, that by the time I got done my driving I was exhausted. Took the jeep into local jeep dealership service to have checked. They determined that alignment was out of specs and fixed. Took another 4 hour trip last weekend and the steering was worst. To keep jeep driving in a straight line I had to keep steering wheel turned to left slightly. Whenever I tried to straighten steering wheel the jeep would drift to right again and steering had just as much or more play in it as before. Just took it back into service and they said they couldn't duplicate the problem and that it was probably just the "crown in the road" that was causing the problem. I came home and researched my problem and found this website where I see I'm not the only one with the problem. This seems to be a known issue that needs to be addressed and recalled to fix properly or there will be crashes and I pray to god no fatalities. |
| Category | Steering, Unknown Or Other |
| Date | Oct 01, 2019 |
| State | PA |
| Description | Steering wheel shakes violently after going over a minor bump or road roughness while driving at high speeds (55+) on the highway. It will sometimes correct itself and has not been too bad of a shake but over the weekend, I had to slow down from 70mph to 45mph in the middle of i95 b/c the steering wheel shook so bad and would not stop shaking until I slowed my speed down. This was as a result of going over a minor bump in the road. One time it happened while going around a curve in the highway and the "rumble strips" triggered it. This is a brand new car that I purchased in june. This wheel shaking just started a few weeks ago. Please look into this matter. It is unsafe and can cause an accident whether someone rear ends my vehicle while I am attempting to slow down or I lose control of my car b/c I cannot get the wheel shaking in control. |
| Category | Suspension |
| Date | Oct 01, 2019 |
| State | TX |
| Description | On september 24, 2019, I rented a 2019 jeep wrangler in las vegas, nevada. Over the course of 8 days this vehicle had three incidents of extreme steering system vibration, aka, death wobble. These incidents occurred on paved highways while traveling at 45mph, 60 mph and 65 mph. During these episodes of death wobble, the vehicle began to shake violently, similar to experiencing a tire blowout and was difficult to keep under control. Applying the brakes slowly took the vehicle out of the wobble once the speed was reduced to about 10 mph. Fortunately no injuries or damage occurred as a result of these incidents, however these were extremely violent episodes and could lead to tragic consequences if the necessary repairs are not addressed. |
| Category | Engine, Steering |
| Date | Sep 30, 2019 |
| State | CA |
| Description | My jeep wanders all over the road. Its extremely uncomfortable and tiring to constantly correct the steering to stay in a lane. Specifically when going 50 mph or more.. It has been this way from day one. There is too much play in the steering. It is unsafe to drive on the highway. We already did one factory recall and it did nothing to change the steering. Im tired of all the excuses such as "its a jeep thing,just enjoy it" or "thats just how it is" as well as the suggestions to purchase other parts and modifications to correct the steering of a brand new vehicle. This should not be an issue. I have driven my fair share of off road vehicles and ive never experienced this kind of wandering from any of them. Also, my wrangler has been leaking oil since about 1500 miles. Ive already had the rear main seal replaced after sitting at the dealership for 2 months and the oil pan replaced the 2nd visit. I currently have an appt to take it in for a 3rd time because it is still leaking oil. My jeep has less than 2000 miles. |
| Category | Steering |
| Date | Sep 30, 2019 |
| State | CA |
| Description | The steering in my jlr feels disconnected and unpredictable'especially at freeway speeds. It's been to the dealer four times for this and I've added some aftermarket parts, which have helped. Despite that, it is still not right. There are times that when driving constant corrections are required. There is around 2 to 3 inches of play in the steering wheel. The real problem is that the steering wheel and the steering system don't feel in sync. This occurs at any speed on the freeway or surface streets, but I's most obvious once up to freeway speeds. Turning on the freeway, specifically off ramps and mountain highways with turns on accents and descents can be harrowing. We were on us 50 on the way to lake tahoe but had to turn around because we didn't feel safe. I put today's date on the when did this happen field, but it's been since new in april, 2019. |
| Category | Steering |
| Date | Sep 30, 2019 |
| State | VA |
| Description | Brand new 2019 jeep jl wrangler rubicon. Has less than 700 miles; problem was noticeable immediately upon delivery of vehicle. Issue: steering has a "dead spot" when wheels are straight center. This dead spot is about 2 inches of play, and most noticeable when driving over 50 mph. I have rough jeep in several times. V41 recall (steering damper) already completed, along with all steering components to include: steering box (ae); track bar; front bar; drag link; tie rod; socket drive (connects to pitman arm). Tire pressures checked and realigned. No change. Not sure where else to go now. Driving at freeway speeds is not safe! I constantly have to correct steering on straight sections (like a bowling ball going down alley with bumpers on sides). In other words, you have to over-correct to because jeep does not start to turn until past dead spot. |
| Category | Steering |
| Date | Sep 30, 2019 |
| State | CO |
| Description | Follow on to last weeks initial input of case number 11257557 nhtsa # ref: vin number [xxx] received a safety recall note to immediately come to a dealership and get the steering stabilizer fixed or replaced. (note I didn't have any issue driving for the past 4 months until this recall note.) I did that (went to faricy boys colorado springs dealership. They replaced a part or two. In approx. 2 hours. Next day drove it and it was a lot worse, I took it back to the same dealership..... They then replaced the steering box and the pitman arm. (receipt attached) it took them 2 days to do that. I then drove it again..... It was a lot worse I pulled over on the road and looked underneath the vehicle. I noticed wet marks all over the parts under the vehicle as if something was leaking (pictures attached) I took it back again and again all they did was use a cleaner on the one section underneath and said all is good. I took more pictures of the issue and you can see more wet areas under the vehicle. I stated either they spilled something when they pulled the part or something was not tightened at this point causing the leaking now. They said all was good. The vehicle was smelling of something burning under the vehicle. I then took it to a vehicle cleaning service to get the whole undercarriage cleaned to stop the bad smell and de-greased the complete underneath of the vehicle. Today again the vehicle is driving (wandering as driving on the road) I took another video again because of the way it was wondering and pulled into the right lane as I am driving .... Totally unsafe to drive at this moment. The dealership stated today... There is nothing else we can do for the vehicle. Stated by cory tidwell service department. I tried to contact [xxx] the service dept manager no luck. Then tried to contact [xxx] general manager. No call information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Structure:body |
| Date | Sep 30, 2019 |
| State | NV |
| Description | Poor weld quality on the frame that questions its safety. Nearly all welds on the frame are chipping and beginning to rust. I noticed this within the first 2 months of ownership. I live in a dry climate. Some welds have holes. The images I have provided are some samples. Nearly all welds look like the welds in the photos. |
| Category | Steering |
| Date | Sep 29, 2019 |
| State | TX |
| Description | Same as all the other complaints, steering has to constantly be corrected . Wandering all over the road . 19 less than 500 miles |
| Category | Steering |
| Date | Sep 29, 2019 |
| State | CA |
| Description | The steering is scary, very loose steering, worse on hwy speeds but even city driving also. Constant adjustments required to stay straight on hwy, I feel like I look like a drunk driver, it's exhausting to drive. There seems to be dead spot dead center 12oclock and has excessive slop. |
| Category | Steering, Structure:body |
| Date | Sep 29, 2019 |
| State | TX |
| Description | I noticed steering play with the vehicle during some points its difficult to keep it in a lane especially during highway travel. Then when I was under the vehicle installing a trailer hitch I started noticing pitted, incomplete, disconnected and (possibly rusty) welds on a vehicle that has a build date of only two months prior. |
| Category | Steering |
| Date | Sep 28, 2019 |
| State | IL |
| Description | This vehicle wanders badly on the road at highway speeds. There is several inches of play in the steering wheel. You can turn it several inches and the vehicle doesn't turn. There is significant wander in the steering. Dealer looked at it, said yes there is play, but all jeeps are like that. So, all jeeps are dangerous? Need your help to get fca to fix this. |
| Category | Steering |
| Date | Sep 28, 2019 |
| State | NC |
| Description | Vehicle steering feels loose and wanders. Steering wheel has dead spot at center where steering input has no effect on vehicle direction. It is absolutely unsafe to drive vehicle on tight narrow road as constant steering correction is required to keep vehicle straight. |
| Category | Steering |
| Date | Sep 27, 2019 |
| State | TX |
| Description | The jeep wanders all over the road. It is hard to stay in my lane especially when going 50 mph or greater. It is so aggravating. People honk at me. I can't look away to change the radio station because when I look back I am already wandering to the next lane. The steering has too much play. It has been this way from day one. It is unsafe to drive on the highway. I just want to put a sign on my jeep that says, "it's the jeep, not me." my husband bought me this for our anniversary and I hate it. I would rather drive our 2006 jeep that drives straight and steering is tight. We already did one factory recall and it did nothing to change the steering. |
| Category | Steering, Suspension |
| Date | Sep 26, 2019 |
| State | NH |
| Description | This enterprise rent a car owned jeep has under 14,000 miles on the odometer. At highway speed above about 70 mph, a small bump or trigger such as an overpass expansion joint, initiates violent shaking and bouncing of the front end. The shaking does not dissipate until the vehicle is slowed to about 30 mph. This problem is easily repeatable. Highway speed + little trigger yields violent shaking. The shaking is so strong that 2 hands on the wheel are needed to keep the vehicle from careening out of control. |
| Category | Steering |
| Date | Sep 26, 2019 |
| State | IL |
| Description | Steering has about a 2 inch dead spot in the middle where when you turn the wheel and the steering does not respond. It also has a "wandering" over the road that gets amplified with the dead spot. You wind up constantly doing small steering corrections to compensate and it gets tiring to do so. Feel like you are wandering in your lane even though you are on a straight road. Been to the dealership 3 times for this and still no fix. They've replaced the steering gear box and the damper (per fca recall). The first 2 trips to the dealer yielded them basically blowing me off ans stated it drives as designed. That's not correct, it does not drive correctly. |
| Category | Steering |
| Date | Sep 25, 2019 |
| State | FL |
| Description | Play in steering wheel of 0. 75 inch to each side. Jeep tried to fix issue by installing an upgraded track bar, steering damper and intermediate steering column shaft. Issue improved to 0. 75 inches of play to each side from about 1 inch to each side. Steering play mainly noticable at highway speeds over 60 mph. Constant correction is required to stay in lane. Issue is really significant on windy days since over correction is likely. I had a situation passing two trucks in the middle lane and I could hardly manage the turbulence and not hitting one of the trucks. My daughter is not driving the the wrangler since she feels not save. My wife and I getting tired driving really quickly. Jeep has no solution and the dealer says that there is no fix. If I move the steering wheel by . 75 inches the steering column turns , the link to the steering gearbox turns but the output arm of the steering gearbox is not moving. |
| Category | Power Train, Steering |
| Date | Sep 24, 2019 |
| State | CA |
| Description | The front wheels shimmy at freeway speeds when hitting a slight uneven seam or joint in the road bed, the dealer put a dampener on but the issue is still there, just not as pronounced. The drive train / transmission / differential has "locked up" violently stopping the jeep, this has happened twice so far but I have only had it for a few months. Both times I was moving slowly forward in drive just leaving a parking space on the side of the street. I put it in park, then back in drive and it moved normally. It sounds like metal on metal when it happens and is very sudden! |
| Category | Steering |
| Date | Sep 24, 2019 |
| State | AZ |
| Description | Steering wanders especially at 50+ mph. Hard to maintain jeep in a straight line in lane. Over correcting steering, does not feel safe on the highway. |
| Category | Steering |
| Date | Sep 24, 2019 |
| State | OK |
| Description | Loose steering. This has been improved by replacement of factory steering dampener with heavy-duty dampener assembly, but the steering is still not as firm as other vehicles. This is most noticeable at highway speeds in a crosswind environment. |
| Category | Steering |
| Date | Sep 24, 2019 |
| State | CA |
| Description | Hard to control at freeway speed. Worried about welds on mine. Drive with kids all the time.*dt *as |
| Category | Steering |
| Date | Sep 23, 2019 |
| State | CA |
| Description | Steering takes constant attention to stay in lane when driving at highway speeds (55+). I was aware of complaints when I bought the vehicle, noticed it right away on the way home. I made many upgrades to the vehicle, but the problem is still there. We have added positive caster and lowered air pressure which improved it, but it still much more difficult to drive on the highway than our 2011 wrangler was. It is especially noticeable on concrete grooved highway or in areas where roadwork is being done and they have temporarily moved the lane of travel so you are driving over the grooves in road separating lanes. |
| Category | Steering |
| Date | Sep 23, 2019 |
| State | CO |
| Description | Sunday 22 sept 2019 jeep wrangler jl driving back home from work at about 40-60 mph the steering was all over the road. I almost hit 3 vehicles just trying to get home. Something was seriously wrong with the steering . Bought the jeep in apr drove fantastic like a car for the last 4 months. Last week I got a u-connect notice safety recall to avoid driving it and take to a dealership soonest for a stabilizer issue. Called a dealership right away, they got me in next day saturday at 0630am. 0830 the workmanship or adjustments were done. Only drove it twice since then yesterday - sunday on the way home from work, it totally scared the heck out of me. Called jeep national customer service number 877..... They said try to take to the same dealership to have it looked at again. I took a video on how it was acting on the road I looked underneath and didn't see anything obvious wrong anywhere. Bolts were tight no leaking or wet spots anywhere nothing loose to the touch this is my 3rd jeep in my life and something was serious about this issue. Last 35 years of driving , this one drove scared the heck out of me. Something is not right jt |
| Category | Steering |
| Date | Sep 23, 2019 |
| State | SD |
| Description | The steering feels very loose going down the highway, wanders all over the place. |
| Category | Steering |
| Date | Sep 22, 2019 |
| State | MO |
| Description | While driving down the hwy at 70mph it was very difficult to keep my jeep in its lane. A few times I was very nervous and even felt a little unsafe. Jeep says this is normal. There is no way that it can be 'normal' to have a vehicle drive this way. |
| Category | Steering |
| Date | Sep 22, 2019 |
| State | IN |
| Description | My 2019 wrangler jlu rubicon steers like a boat. It wanders left and right when going straight.... Has since new and I have over 7300 miles on it now. I've upgraded thesteering dampner with an aftermarket fox dampner. It helped just a bit, but the steering still requires constant corrections. |
| Category | Steering |
| Date | Sep 21, 2019 |
| State | FL |
| Description | Steering is loose, most noticeable around 50mph when you are driving straight. It can often be white knuckle driving when cars are around. The response for slight corrections is lacking. There seems to be an inch or two of play in the wheel before it responds. You drift in the lane and feel unsafe. My jeep is around 1 month old, only has about 800 miles on it. Both my wife and I commented on it when new. It's our first jeep, so we chalked it up to just being a 'jeep thing'. After reading about the investigation, we realized this is likely a bigger problem and it's not a 'jeep thing'. |
| Category | Steering |
| Date | Sep 21, 2019 |
| State | SC |
| Description | Vehicle begins to wonder badly beginning at about 40 mph, can get scary at highway speeds. We owned a 2016 jk and it didn't have this issue. Unsafe and unhappy. |
| Category | Steering |
| Date | Sep 20, 2019 |
| State | TX |
| Description | The steering wheel is not straight and steers to left. Kind of annoying when it is a brand new vehicle. |
| Category | Steering, Suspension |
| Date | Sep 20, 2019 |
| State | NC |
| Description | Steering is weird it randomly jerks to the right and left, I have taken it in multiple times and they can't seem anything wrong with it but it can't be safe that my jeep jerks and veers while driving |
| Category | Electrical System, Steering, Suspension |
| Date | Sep 18, 2019 |
| State | NJ |
| Description | As I drove off the lot I noticed the instrument panel had a distortion on it. Dealership was unable to fix (after a software upgrade). More concerning is the car shakes violently when hitting a bump in the road. I took it in 3 times without resolution. Always on the highway, at first at high speeds, now even going below the speed limit. Sometimes it resolves on it's own, but lately I have to slow down or stop to make the shaking stop. (which is very dangerous when driving on a 65mph highway), the steering wheel shakes left to right and is very loose during these times. I feel very unsafe and it feels like the wheels are going to fall off. This is a brand new vehicle. It happened 5 times on a 15 mile trip to work this morning and has been happening since I bought the car in late february 2019. |
| Category | Steering |
| Date | Sep 18, 2019 |
| State | NH |
| Description | Handling while driving at freeway speeds is terrible. The steering constantly wanders and requires not stop corrections to maintain lane position. If any bumps in the road or wind is present, the risk of wandering into another lane is greatly increased and I have narrowly avoided several collisions with other vehicles already. |
| Category | Steering |
| Date | Sep 18, 2019 |
| State | NC |
| Description | Steering gear has excessive play. No on-center steering response for 1-2" of steering wheel arc length. Makes straight driving unsafe by reducing control and increasing the time lag to correct for cross winds, road surface, or other drivers/obstacles. Inspection has led to noticing all the play coming from the steering gearbox itself. This happens at all speeds, however the most dangerous is by far straight high-speed highway driving. Dealer has been honest and says this is a common complaint. Has not been able to identify a guaranteed fix based on experience with other cars to date.*dt *js |
| Category | Steering |
| Date | Sep 16, 2019 |
| State | NC |
| Description | Steering gear has excessive play. No on-center steering response for 1-2" of steering wheel arc length. Makes straight driving unsafe by reducing control and increasing the time lag to correct for cross winds, road surface, or other drivers/obstacles. Inspection has led to noticing all the play coming from the steering gearbox itself. This happens at all speeds, however the most dangerous is by far straight high-speed highway driving. Dealer has been honest and says this is a common complaint. Has not been able to identify a guaranteed fix based on experience with other cars to date. |
| Category | Steering |
| Date | Sep 13, 2019 |
| State | TX |
| Description | The steering on this jeep is dangerous. It wonders all over the road. I have to keep both hands on the wheel at all time with a death grip. I feel extremely unsafe driving this jeep. I have taken it to the dealership 4 times now and it has not improved. Jeep is now telling me that there is nothing else they can do and I am just stuck with it. |
| Category | Steering |
| Date | Sep 12, 2019 |
| State | IL |
| Description | I picked up my new jeep at the dealer and went not even a couple blocks away and noticed the steering was really sloppy. The dealer called to get my email and I told them about it. They said bring it back, which I did today( the next morning.) too much play, constant corrections, drifted. I just dropped it off and they said it had a steering damper recall on the vehicle. This is my 3rd jeep wrangler(1999 and 2004) were my other ones and they were fine. Jeep needs to address this asap. It is not safe and I am not very hopeful this recall will fix it. |
| Category | Steering, Visibility/wiper |
| Date | Sep 10, 2019 |
| State | OK |
| Description | The steering is sloppy with 2-4 inches of "play" in the steering wheel when driving. I have had the recall done for dampener replacement, but it still tries to "walk" the road side to side due to the slack in the steering. I am told this is an issue with the electrical assist, but it needs addressed. I drive for hours and having to fight this back and forth the entire time is unsafe. Also, the windshields are not sloped enough for areas where there are many bugs. The windshield becomes so congested with splattered bugs it's hard to see. The washers and wipers cannot scrape away the debris either because the impact is so hard is plasters them to the glass, and takes high pressure water or vigorous scrubbing to remove. This is a poor windshield design flaw that most every other automobile does not have an issue with. |
| Category | Electronic Stability Control, Steering, Suspension |
| Date | Sep 08, 2019 |
| State | AZ |
| Description | I was going around 65 mph on the freeway and I hit a pothole, my jeep started to "death wobble". It stated to violently shake and vibrate almost pulling the steering wheel out of my hand. I slowed down to under 45 mph and it stopped. The violent shaking lasted for about 6-10 seconds. I just purchased the jeep 2 days ago. It is completely stock with the factory tires and the pressure in them was fine. It was also not cold, the high at the time was 97 degrees. |
| Category | Steering |
| Date | Sep 07, 2019 |
| State | AZ |
| Description | Brand new vehicle, now has 200 miles. From beginning, it tracks to the right when in motion. Dealer said alignment is perfect, they cross rotated tires, are in process of trying to figure it out, but I suspect it may be the electronic assist steering inputting right steer for some reason. Have heard many complain about steering box issues with jeep jl wranglers, unknown if this is related to that. |
| Category | Steering |
| Date | Sep 05, 2019 |
| State | OR |
| Description | The steering wheel is "loose" and requires excessive movement before any noticeable effect in vehicle direction. This happens at all speeds. Vehicle drifts/wanders (does not drive straight) at freeway speeds (50+ mph). Very difficult to stay in lane on the freeway! |
| Category | Steering |
| Date | Sep 03, 2019 |
| State | VA |
| Description | While driving vehicle home from dealership after purchase I noted a dead spot in the steering of about 3 to 4 inches where there is no steering response to movement of the steering wheel and the vechicle was dangerous to drive as it was extremely difficult to keep it in my lane. I have worked with jeep cares and have opened 2 cases, 58775069, 59043175 and have been to 3 different dealerships trying to get this fixed. The 1st 2 dealerships drove the vehicle on and stated there was no problem, this is how jeeps are designed. The 3rd dealership drove it with me in the car on the same type of roads I drive (2 lane country roads with no shoulder. They noted that the alignment was off and re-aligned the steering. This did help with the exteme swing the vehicle would take on its own into oncoming traffic or toward the shoulder but did nothing to resolve the 3" to 4" deadspot in the steering. I will be opening a 3rd jeep cares case this week. This dead spot causes what I would call "driver induced oscillation" as minor of fine steering corrections are exaggerated with the 3" to 4" deadspot so you inadvertantly overcorrect and then have to re-correct the otherway again thru a 3" to 4" deadspot. The vehicle is a danger to myself and others on the road. Jeep seems to be trying to avoid the buyback or lemon law by stating there is no problem the vehcile is designed to have a 3" to 4" dead spot in the steering. The vehicle extremely difficlut to keep in its lane while driving on 2 lane country roads at standard road speeds of 35 to 50 miles per hour, with no shoulder. |
| Category | Steering |
| Date | Sep 03, 2019 |
| State | GA |
| Description | Wanders all over the road over 45 mph. Dealer just says can't replicate what a joke |
| Category | Steering |
| Date | Sep 02, 2019 |
| State | VA |
| Description | Loose steering can't keep vehicle in lane excess play in steering wheel have to keep moving steering wheel back and forth been to dealer 3 times replace track bar and alignment no better 1 dealer said that all drive like that . Very dangerous,my wife will not drive |
| Category | Steering |
| Date | Aug 30, 2019 |
| State | FL |
| Description | The steering is loose, when driving on a freeway at speeds over 60 mph the steering is very sloppy and the vehicle "wanders" inside the lane side to side as you have to continually correct it. This is unsafe. |
| Category | Structure:body |
| Date | Aug 30, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 jeep wrangler. While driving 50 mph, the rear passenger side panel located behind the passenger door (also called the soft top) abpruptly detached and released into traffic. The panel failure caused the vehicle's cabin to be exposed. There were no injuries or a crash due to the failure. The vehicle was taken to larchmont chrysler, jeep, dodge (2533 boston post road, larchmont ny, 10538 (914) 636-3030) and the dealer stated that they would order the replacement part. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 59750760. The failure mileage was 4,500. |
| Category | Steering |
| Date | Aug 29, 2019 |
| State | IL |
| Description | 2019 jeep wrangler 2dr. Jeep can not hold a straight line. Requires constant correction input. When correcting it will start to travel in the corrected direction and will continue to travel in that direction until correcting in the other direction. Have taken it to the diealership 1x and told there is nothing wrong with it. Technician comments on the paperwork "vehicle drove fine and not wonder all over the road". After getting mine back, test drove another 2019 and did not experience the same issue. It was able to hold a straight line with little to no input. Have drove other new jeeps that did not have the wonder issue. Note the other jeeps have had michelin or goodyear tires. Mine has bridgestone. I have been told that this is just the way they drive. I have owned 7 jeep wranglers and none have drove like this. My wife has a 2018 and does not have the wandering issue. This happens at all speeds. |
| Category | Steering |
| Date | Aug 26, 2019 |
| State | CA |
| Description | Excessive play in steering/ wandering on road, constantly correcting steering to keep jeep in my lane. When between vehicles on highway or just driving down the road I need to keep correcting the steering to keep in my lane. Had a few close calls between big rigs on highway. I'm concerned for my family and my safety driving this new 2019 jeep rubicon 2 door. The jeep is all stock no lift kit. This has been happening since I took possession of the car on april 1st 2019 |
| Category | Steering, Suspension |
| Date | Aug 21, 2019 |
| State | FL |
| Description | I just experienced the death wobble on a highway in columbus ohio. I was driving around 65 and hit a small bump and the car started shaking violently. It did not stop after about 60 seconds so I pulled over to the berm. It scared me to death. I felt like I had no control. I started back up and made it safely to my destination. I plan to call local dealer since I am away from where I purchased it originally. |
| Category | Steering |
| Date | Aug 20, 2019 |
| State | VA |
| Description | Dead space in the steering wheel, 2' of play in the wheel where input is put in and no response. Loose steering and drift while driving. Unable to maintain a straight line without constant steering correction. Very noticeable at freeway speeds as the vehicle will want to drift left or right immediately after correcting steering. Constantly have to give steering inputs, sawing at the wheel. Occurs all the time. More noticeable at higher speeds. Feels unsafe to operate. Jeep claims this is normal and how the vehicle was designed. |
| Category | Structure:body |
| Date | Aug 17, 2019 |
| State | NY |
| Description | Rust on the body frame.... Also on the welds on body frame..... |
| Category | Electrical System |
| Date | Aug 14, 2019 |
| State | TX |
| Description | Back up camera black screen when in reverse. Back camera failing |
| Category | Steering |
| Date | Aug 14, 2019 |
| State | TX |
| Description | Steering wanders back and forth at all speeds and on all roads. |
| Category | Steering |
| Date | Aug 12, 2019 |
| State | NY |
| Description | While driving vehicle wether on street or highway, the vehicle tends to wander from lane to lane and from middle of the street to shoulder with alot of imput to the steering back and forth . Brought the vehicle to the dealership twice and I paid for an alignment that seemed to do absolutely nothing. The dealership test drove it and said it was normal but I know this not to be true it is a safety matter that needs to be corrected or it will lead to an accident. |
| Category | Steering |
| Date | Aug 09, 2019 |
| State | LA |
| Description | The vehicle won't track straight while driving - it wanders consistently . Have had alignment checked . Chrysler service says they can't show any thing wrong |
| Category | Steering |
| Date | Aug 08, 2019 |
| State | FL |
| Description | This vehicle was purchased new from a dealer 5 hours from my home . The drive home included some 2 lane highways but mostly interstate. Controlling the jeep and keeping it on the road home was an exhausting and concentrated effort. The steering was everywhere and I'm sure I looked like a drunk driver to most people. Today I have driven the jeep to my local dealer only to be told by the female service writer that the jeep will learn my driving after about 1000 miles . She stated she knows this because she has this same style jeep. There is no way this is normal steering . |
| Category | Steering |
| Date | Aug 08, 2019 |
| State | NY |
| Description | On 2 separate occasions, at highway speeds, my 2019 jeep wrangler jl steering locked and made it very difficult/almost impossible to turn in which I cam e very close to crashing into the side wall 2x. Took it to the dealer on 7/24/19 and was told that there "were bolts loose" and was causing the issue and should be fine b/c thy test drove the vehicle for ~40 miles. The steering locked again on 8/7/19. I went to the dealership again for the fix and they cannot replicate "the code" and do not have a fix for it. I have contacted jeep customer service and I'm not getting the attention needed for such a critical issue. I am afraid to drive my car and looking for a replacement vehicle from jeep but not receiving timely cooperation. Lastly, on 8/4/19, at highway speeds, my wrangler performed the dreaded "death wobble." the dealer is changing the vehicle damper but upon my research, a damper only "masks" the issue and there s a bigger issue at play. For reference, my vehicle was bought brand new in march 2019 and only has ~1,400 miles on it and has never been off-roaded. Lastly, all modifications to the vehicle are under warranty and were installed by the dealership (eg. 33" tires) |
| Category | Steering |
| Date | Aug 07, 2019 |
| State | CT |
| Description | We ordered a brand new 2019 wrangler sahara to our liking. I was so excited to drive it home from our dealership about an hour away from our home! That was until I actually started driving it . There is a big dead spot in the steering as you and jeep already have been made aware! It's all over blogs and your site. It was a very scary experience on the highway, actually white knuckled it all the way home. I probably should have simply drove it back to the dealership and left it there. I had the service manager come and pick it up at my house as I was not willing to drive it back to them for fear of crashing or causing an extremely horrific accident! They did come and get the jeep and drove it back , however they hit bumper to bumper traffic and did not have the chance to experience the unsafe steering issue. They did change the front steering damper and claimed that no shimmy present after their test drive. Not possible! I am not blaming fitzpatrick's of ansonia for this I am holding jeep solely responsible for this dangerous issue. I guess my question to you is when will jeep be held responsible to remove these vehicles from the streets. I feel that a k jeep shouldn't be scary to drive. I have no other choice to to use this vehicle as I don't have a spare as I'm sure that most don't! I filled out a survey that jeep sent me asking for a phone call for this matter and have yet to hear back from them. Please help! |
| Category | Steering |
| Date | Aug 07, 2019 |
| State | FL |
| Description | Very loose steering. It appears a recall has been completed on my vehicle (chrysler v41) to fix this issue, but the issue is still evident. Steering wheel has too much play in it when driving, especially at highway speeds. |
| Category | Electrical System, Steering |
| Date | Aug 01, 2019 |
| State | NJ |
| Description | Tl* the contact owns a 2019 jeep wrangler. While driving, the contact heard a loud popping noise and the entire console screen failed. The contact stopped and restarted the vehicle, but the entire console screen still failed to function. The contact was still able to drive the vehicle. The contact called cherry hill dodge chrysler jeep ram (1708 w, nj-70, cherry hill, nj 08002, (856) 471-1058) and they asked when she could bring in the vehicle. In addition, the contact stated that after the vehicle being parked for two days at an airport lot, the vehicle was later started and the entire console screen failed and the power steering seized. As a result, the vehicle veered off the road and crashed into a telephone pole. The contact's son was medically checked out with an ice pack to the face but no ambulance services were needed. A police report was filed. The front of the vehicle was damaged and it was towed with the rear wheels being locked making it difficult to tow to a tow yard. The manufacturer filed a case and would have an investigator inspect the vehicle. The manufacturer stated it would take two to four weeks until they have some findings on the issue and had not offered a loaner vehicle. The failure mileage was 848. |
| Category | Steering |
| Date | Jul 31, 2019 |
| State | TX |
| Description | The steering is very loose (lots of play), wanders back and forth in lane and is overly sensitive to input - constantly darting back and forth as if on ice. This occurs most when on rough / wet pavement, on curves in construction zones, when large trucks pass, on windy days - it is very difficult to control above 40 mph. Dealer has been responsive and helpful - we have replaced track bar, replaced tie rod bushings, updated steering control module, adjusted alignment, reduced air pressure in tires - all of which has helped reduce wander and improve control. But, still has some wander and is very sensitive. Replaced steering stabilizer with custom adjustable stabilizer, which I expect will eliminate wander and tighten / firm steering. But, I believe problem is defective steering gear / box, and settings in steering control module - which should be recalled and replaced. Needs firmer, tighter steering with less play. Vehicle is unsafe, steering issue is resolved. *dt consumer stated at this point it will be up to the mfr to see if they can eliminate it with upgraded steering box and steering control. Pending some action like that, for which I'm not going to press the dealer / mfr, "it is what it is" and we will just have to take extra care in driving it in construction zones, heavy traffic, rough pavement, and strong winds.*jb |
| Category | Steering |
| Date | Jul 28, 2019 |
| State | TX |
| Description | Bought car brand new 3 days ago and noticed the steering has a lot of play room at speeds over 60, very difficult to stay straight in the lane. When going at slower speeds seems fine. |
| Category | Seats |
| Date | Jul 24, 2019 |
| State | CA |
| Description | The modern head restraint system is extremely uncomfortable for those who do not excessively recline their car seats. I personally desire mid and upper back support, especially during impact of a rear end collision. The protruding active head restraint makes proper back support impossible. These head restraint systems should be adjustable for those who use their car seats properly and do not recline them excessively. |
| Category | Steering |
| Date | Jul 24, 2019 |
| State | IL |
| Description | St. Charles chrysler dodge jeep ram sold me a brand new car and then I discovered there was a recall on it, issued a month before purchase. I was having problems with vehicle wandering and loose steering wheel with at least 2 inches of give. Difficult to maintain straight driving. Constant steering correction needed. It is in for the recall repair today, 13 days after purchase. Dealer did not take care of this recall nor did they inform me of it when I purchased the vehicle. |
| Category | Vehicle Speed Control |
| Date | Jul 22, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2019 jeep wrangler. The contact stated that while driving approximately 40 mph, attempted to slow down with the foot on the brake pedal. The rpm's increased and the vehicle spontaneously accelerated, striking the vehicle in front. The failure occurred on three occasions. The police was present, but no report was filed. No injuries were reported. The vehicle was driven to the dealer huffines chrysler/jeep (1024 s stemmons fwy, lewisville, tx 75067) they were not able to replicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 800. |
| Category | Steering |
| Date | Jul 20, 2019 |
| State | GA |
| Description | While driving the vehicle forward, the steering wheel has slop in it. I cannot keep it straight. I'm constantly having to correct the wheel. I have returned the vehicle to the dealership 3 times and they are not fixing it. The vehicle was purchased new and now has 1300 miles on it. It is very unsafe to drive. It feels like driving an old farm tractor. |
| Category | Steering |
| Date | Jul 20, 2019 |
| State | NJ |
| Description | Purchased vechile new when driving on the highway at speeds 50 mph and over, there is to much play in the steering. You have to constantly correct the steering, took it to the dealer they said they found the alignment pin upside down and corrected. Drove the vechile home. But once you get on the highway at speeds over 50 mph it still does the same thing. Vechile only has 150 miles on it. Have many people with the same complaint. |
| Category | Steering |
| Date | Jul 17, 2019 |
| State | WI |
| Description | Vehicle wanders and the steering is sloppy and loose jeep case number: 587-539-40 |
| Category | Steering |
| Date | Jul 17, 2019 |
| State | CA |
| Description | I have experienced the death wobble after driving over a bumpy road at about 55 mph. In addition, I have experienced what I call wheel hop when hitting various bumps in the road. I thought a might lose control of the car when it started to shake violently but slowed down and pulled over to the side of the road. I am taking it to the dealer tomorrow (july 18, 2019) |
| Category | Steering |
| Date | Jul 16, 2019 |
| State | AZ |
| Description | We purchased the vehicle 7/2019. It was a transfer from another dealership and we did not test drive this particular vehicle. We have test driven the same model before and had no issues. On our way home, we noticed that the car has very loose steering. There is "give" approximately 2 inches to either side and the vehicle is difficult to keep in lane. We took the vehicle back to the jeep service department and they could not find anything wrong. They claim the pcm is up to date and the stabilizers are new. The dealership says there is nothing they can do. This vehicle, in my opinion, with the loose steering is potentially dangerous to drive. Search through multiple jeep wrangler jl fourms show multiple complaints of the same issue. |
| Category | Steering |
| Date | Jul 15, 2019 |
| State | CA |
| Description | Severe, exhausting and near constant unsafe steering to keep jeep in driving lane. Especially, at highway speed 50mph or above. There is a serious unsafe problem with the steering on my 2019 jeep wrangler jl unlimited rubicon! I was in fear of crashing due to the need to constantly correct the vague steering. The 2019 wrangler drifts and seems to over-correct both to the left and right. It feels like I'm on a rocking boat. |
| Category | Steering |
| Date | Jul 14, 2019 |
| State | DE |
| Description | Steering has a dead spot in the wheel with about 2 inches of play. Constantly have to make corrections. Very hard to stay on road |
| Category | Steering |
| Date | Jul 14, 2019 |
| State | MI |
| Description | 2019 wrangler jl purchased on april 30. Ordered the vehicle and picked it up at the dealership 220 miles from home and trailered it home. Did not test drive it at the dealership. Immediately upon driving, found the steering to be a problem. Vehicle wanders all over the road. Nearly impossible to keep it in the lane of travel at speeds over 45. This is keeping us from driving it regularly and only use it when making short trips in town (35 mph and below). Paid nearly k for this vehicle. Called dealership. They said they have not heard of this problem before. This vehicle is dangerous and I am stuck with it for now with no option. Hopefully, a recall takes place. |
| Category | Steering |
| Date | Jul 14, 2019 |
| State | ND |
| Description | The 2019 jeep wrangler unlimited rubicon has loose steering which causes the vehicle to wander left or right while driving straight in both city and interstate scenarios. It requires constant correction and if you hit a big gust of wind, it's very hard to control. I've had it for just over 1 week and has approximately 800 miles. I've lowered the psi in all tires to the documented 37 psi and had the steering wheel dampener recall completed, but the problem still exists. I've taken it into a jeep authorized service center and they adjusted the toe, but said that the vehicle is operating as designed even with approximately 2" of play in the steering to both left and right after all adjustments. We test drove other 2019 wranglers on the lot which experienced the same problem. They continue to claim this is a jeep thing, but others have reported no problems with their steering and have videos online showing they are not constantly correcting. I asked them to replace the track bar, drag links, and ensure all steering components are tight and on spec, but they will not replace any parts under warranty because they said it will not fix the issue. They will replace the parts if I pay out of pocket. |
| Category | Steering |
| Date | Jul 13, 2019 |
| State | CA |
| Description | Wrangler sahara has appx 3" of play in the steering each side of center from side to side before it engages wheel movement while driving on city streets. Even at low speeds of 30 mph you have to constantly fight and correct the steering wheel left/right between the 10 o'clock and 2 o'clock hand position to keep the car straight in the lane or it wanders out of lane. Problem is worse at 55 mph+ on a highway and feels unsafe to drive above 55 mph. It looks and feels like I am weaving in the lane side to side down the street. I am waiting to get pulled over by the police for suspicion of driving under the influence. Vehicle is brand new with only 250 miles on odometer. I have owned other jeeps and own an 11 year old wrangler that does not have this issue. In 30+ years of driving every vehicle you can imagine, I have never had a car with steering like this. You should not have to constantly move the steering wheel back and forth to such a degree to maintain lane position. Completely unsafe. An investigation needs to started so jeep will correct this and not give people the run around at the dealer like others are experiencing. |
| Category | Steering |
| Date | Jul 13, 2019 |
| State | PA |
| Description | Excessive unsafe steering, especially, at highway speed 50mph or above. Unable to safely keep jeep in driving lane at 50mph or above. I owned a 2016 jeep wrangler without steering issues, so the 'it's a jeep thing' argument doesn't fly with me; there is a serious unsafe problem with the steering on my 2019 jeep wrangler jl unlimited! I was driving on the pennsylvania turnpike (legal posted speed limit 70mph), I was only able to drive 55mph safely and was forced to exit at the first available exit because I was in fear of crashing due to the need to constantly correct the vague steering. Hindsight, I should have kept my 2016 wrangler! The 2019 wrangler drifts to the left and right, especially, noticeable at 55mph or above. I am a seasoned driver and have driven many different makes and models of cars and motorcycles; I have never experienced a total lack of trust in a vehicle, until this 2019 jeep wrangler unlimited. |
| Category | Steering |
| Date | Jul 08, 2019 |
| State | NY |
| Description | Loose steering, lots of play, wandering all over the road. Took the jeep back one week after I bought her, dealer looked at her, acknowledged it was dangerous and forced me into a loaner because of the danger and wouldn't let me take teh jeep home. Eventually changed the power steering box. I picked it up and it still had excessive play in the steering wheel and was wandering all over the road and needed constant correction. Called dealer they claimed it was driven by the shop foreman and was now as intended. When stationary you can see the excessive play in the steering wheel. When in motion, especially on highways the excessive play becomes seriously dangerous when the vehicle wanders because you have to make sharp adjustments fast with a non responsive steering wheel. |
| Category | Electrical System, Engine |
| Date | Jul 03, 2019 |
| State | TX |
| Description | Push button start with keyless entry. Vehicle does not give audible warning when you leave the vehicle running on exit. This is a safety hazard and could cause death if parked in your home garage. It is very easy put the gearshift in park and exit the vehicle without turning off the engine. (I have done this twice within a 3 month period) an audible warning on exit, which indicates the motor is still running, would prevent this from taking place. |
| Category | Steering |
| Date | Jul 02, 2019 |
| State | CA |
| Description | Loose steering took to the dealer and they said its normal in a jeep to have that loose steering and nothing was done it is very dangerous to drive |
| Category | Steering |
| Date | Jul 02, 2019 |
| State | PA |
| Description | Loose steering, lots of play on center, very hard to steer on back roads, constant adjustment required to stay straight. 3 inches of play in each direction with no movement of vehicle. Not safe to operate on 2 lane roads |
| Category | Steering |
| Date | Jul 01, 2019 |
| State | VA |
| Description | My steering wheel was not centered since I first got the car which was about 3 weeks ago. It has already been in service 3 times. Been at the dealership for 4 days out of the 3 weeks. They did the alignment twice and it did not solved. The steering wheels also waunders and does not track properly. It is very scary driving on the high way while trying to maintain control of the car to stay inside the lanes. Definitely a dead spot and the steering wheel does not response well. My car is still at the dealership. Brand new car and no solution at the moment. Also the radiator fan is very loud and unusual but I was just told it is common. Also my automatic engine shut off does not work at times. |
| Category | Steering |
| Date | Jun 28, 2019 |
| State | OH |
| Description | Steering wanders and takes excessive wheel movement to control. Steering box seems to have too much play. Unpleasant to drive and borderline unsafe. Three trips to dealer, several parts replaced, no improvement |
| Category | Electronic Stability Control, Steering |
| Date | Jun 26, 2019 |
| State | TX |
| Description | (in motion). As in many forums and youtube videos, the steering wheel of my car feels shaking, wobble or loose in the high-ways or above 30 mph. This situation is making it hard to keep the vehicle going straight on the roads. Beginner drivers could get nervous with this feeling and cause accidents, as well; for the normal drivers to keep the car straight must constantly (beyond of current standards) give inputs to the steering wheel, getting tired sooner compering with other drivers, the jeep is increasing the probability of accidents because of this due is like being fighting against the steering wheel and the only answer from jeep is "the car is like that" which is really dangerous. |
| Category | Steering |
| Date | Jun 25, 2019 |
| State | VA |
| Description | Since vehicle was new, bought in june of 2019 the vehicle wanders on the highway needing constant correction. The steering has a very loose feeling. Dealer and fca calls it "operating as intended" |
| Category | Steering |
| Date | Jun 25, 2019 |
| State | MA |
| Description | Jeep has dead spot in steering, especially at high speeds which makes it wander all over the road. Suspension and linkage seems tight so it seems like a electric steering programming/calibration issue. Dealer tells me nothing is wrong. They are wrong! |
| Category | Steering |
| Date | Jun 19, 2019 |
| State | AK |
| Description | 2019 jeep wrangler unlimited moab jl - no modifications, all stock, the steering severely wanders. Noticed after, about 1500 miles the jeep will drift or wander into other lanes for no apparent reason. Some time the jeep would drive straight, other times not so much. The vehicle is hard to keep straight with in a single lane. Took the jeep to my local dealer and they could not find anything wrong, even with all the jeep tsb's concerned that could lose control of vehicle as is wanders into other lanes. Note: I had a 2017 jeep unlimited jk with no steering issues. |
| Category | Steering |
| Date | Jun 16, 2019 |
| State | MO |
| Description | 2019 jeep wrangler rubicon jl - no modifications, all stock. Steering issues. I noticed at about 250 miles, the jeep will drift in to other lanes at any given time for no apparent reason. Trying to correct, causes a wobble. It is very exhausting and frightening just trying to keep the jeep in a single lane going forward at highway speeds while drifting and correcting. I took the jeep to my local dealer and they told me there was a new recall that came out just days ago. The recall was for a new steering damper. I drove it for about a day and all seemed fine. Now, the jeep is back to drifting again, I think not as bad but I do not have much to compare as I am now at 750 miles and owned 2 weeks. I am very concerned that someone could get very hurt when the jeep drifts in to other lanes or off the side of the road. I did not buy my jeep so that I could use it off road or to modify. I bought it because I liked exactly the way it was. I am not interested in selling, trading, or using the "lemon law". I am strongly urging the nhtsa please open an investigation into the steering issues before people start getting seriously hurt. |
| Category | Engine, Fuel/propulsion System, Steering |
| Date | Jun 14, 2019 |
| State | FL |
| Description | Steering wanders, floats, cannot hold jeep in straight line. Very loose steering. 2nd problem- motor or transmission surges and lurches forward at low rpm's and low speeds causing vehicle to jump or lurch forward |
| Category | Unknown Or Other |
| Date | Jun 14, 2019 |
| State | FL |
| Description | 2019 jeep wrangler drifts when driving. I've had 4 jeeps wranglers and never had this problem. Actually took it back immediately after purchase with complaint and was told it's the new suspension. Also went back again with same complaint and had service person drive it but was again told there's no problem. I live in rural area and a lot of 2 lane roads and so afraid of not being able to keep it in my lane while driving. At the age 73 nothing solved and I'm very disappointed with this vehicle. |
| Category | Steering |
| Date | Jun 12, 2019 |
| State | MO |
| Description | Tl* the contact owns a 2019 jeep wrangler. While driving various speeds, the vehicle veered left and right without warning. The vehicle was taken to lucas-smith chrysler center (636-933-5000, located at 1600 parkway w, festus, mo 63028) where it was diagnosed that the vehicle performed as designed. The manufacturer was made aware of the failure and referred the contact to nhtsa. The vehicle was not repaired. The failure mileage was 700. |
| Category | Service Brakes |
| Date | Jun 08, 2019 |
| State | PA |
| Description | I recently rented a 2019 jeep wrangler from avis at mccarran airport in las vegas. The avis vehicle number was 90380010. The rental agreement number was 420140943. The vehicle had an aftermarket piece of electronic equipment installed by avis under the driver side dashboard, probably a gps device of some kind. The device was plugged into the vehicle's electrical system on the left hand wall of the passenger compartment, with a cord about 12-18 inches long stretched out under the dashboard. The device was very poorly installed. While I was driving, the device dropped out from behind the dashboard, and the cord wrapped itself around the brake pedal, with the device itself falling immediately behind the pedal. The actual device was about 2 inches by 3 inches. It blocked the brake pedal, reducing available braking by 80 percent. Fortunately, I was traveling at a slow speed on a quiet street and was able to bring the car to a halt. |
| Category | Steering, Suspension, Visibility/wiper |
| Date | Jun 07, 2019 |
| State | CO |
| Description | Steering issues caused by weak steering components and poor suspension geometry. Death wobble and jumpy, loose, wandering steering from factory. Brought into dealer may for updated oem trackbar with stiffer bushing update and updated steering stabilizer. This has tightened steering somewhat and reduced the amplitude of death wobble but has not eliminated it. Jeep still wanders and jumps onto adjacent lanes when hitting expansion joint on freeway. Dealer service manager refuses to consider alternative fixes that have been shown to have positive results for others. Wind noise from a pillar and freedom top. Dealer noted but failed to fix inadequate defroster channeling results in the defroster only clearing the center of windshield. Driver cannot see out of wi shield. Design flaw since this is on all 2018 and 2019 jl. Dealer refuses to fix fragile windshield glass. Service manager ager refuses to consider this an issue eve. Though 1000s have lost their windshield and have broken numerous ones in short about ts of time too short lower control armcountry ol arms in not enough caster and lack of a caster adjustment results in poor steering. All above items occur when jeep is in motion and represents ts a hazard on the road. *dt |
| Category | Steering |
| Date | Jun 04, 2019 |
| State | WV |
| Description | The steering is loose. Over 1 inch of play in steering drifts to left and right and unable to control at any speed. Constantly have to fight the wheel. I am afraid to drive it. ,000 to remain in the dealership repair shop is pathetic. I took mine back after 3 days and now I am fighting and filing lemon law. I was told by the dealership chrysler told them not to fix it until they determined if a recall would be sent out, but they knew there was a problem. |
| Category | Steering |
| Date | May 31, 2019 |
| State | OH |
| Description | Steering at speeds above 25 mph with this vehicle you will notice that there's too much play in the steering, requiring constant corrections especially on the freeway. Drifting from left to right trying to keep the vehicle between lanes on the roads/freeways can to lead to drivers fatigue; which could lead to a serious accident. |
| Category | Steering |
| Date | May 28, 2019 |
| State | GA |
| Description | Steering on our new jeep wrangler is all over the place. You constantly have to correct as the car moves from side to side causing a very dangerous situation and the appearance you are an impaired driver. It is not safe to drive this car and it is brand new. |
| Category | Steering |
| Date | May 27, 2019 |
| State | FL |
| Description | The steering on a brand new 2019 jeep wrangler jl with less than 100 miles has very loose steering with a dead spot at the top. It is extremely challenging to maintain a lane when driving, especially at highway speed requiring constant input from the driver. Under hard braking the vehicle will pull to the right. The dealer service department supposedly performed a 4-wheel alignment prior to me purchasing the vehicle after my initial compliant during test driving. This is a safety issue. |
| Category | Steering |
| Date | May 26, 2019 |
| State | NH |
| Description | My brand new 2019 2-dr. Jeep wrangler jl has a serious steering problem. At highway speeds, especially above 50mph, the steering wheel needs constant small adjustments to keep the vehicle in its lane. Both I and my wife find it difficult to keep the vehicle on track in normal highway driving conditions. We feel that this is a serious safety concern. The slightest distraction of the driver's attention from the constant need for small steering corrections could and will eventually result in the vehicle wandering out of its lane into an adjacent lane, causing a high-speed accident. Unfortunately, a cursory investigation of such an accident would probably and unjustifiably result in a finding of driver inattentiveness, completely overlooking the underlying mechanical cause. Our dealership service representative states that he is unaware of this problem with these vehicles, even though the internet is flooded with complaints and anecdotal accounts of this problem with the 2018 and 2019 wrangler jl's. The manufacturer, fiat chrysler, has yet to provide definitive acknowledgement or remedy for this problem. Given the seriousness of a steering malfunction in the 2018 and 2019 wrangler jl vehicles, and the probability of its causing or having caused serious accidents, we sincerely hope the nhtsa will engage fiat chrysler to address this problem at the earliest possible time. *tr |
| Category | Steering |
| Date | May 26, 2019 |
| State | MS |
| Description | Steering wanders and has way too much play causing the jeep to drift to one side of the lane or the other and is very slow to respond to your efforts to correct the drift. Dangerous. |
| Category | Steering |
| Date | May 24, 2019 |
| State | TX |
| Description | Extremely difficult to keep the vehicle from wandering, especially at speeds 65mph and above. There is excessive play in the steering wheel, and the vehicle wanders to the right when letting go of the steering wheel, at any speed. Took the brand new vehicle to the service department, where they performed an alignment, and the issue remains exactly the same. |
| Category | Steering |
| Date | May 17, 2019 |
| State | DE |
| Description | Purchased a 2019 wrangler unlimited for over ,000 on may 4, 2019. Immediately noticed an issue with steering. It sways left to right when driving straight and it's exhausting to keep the car in the lane. Brought it to the dealer at around 100 miles and they said nothing was wrong. I asked the tech to take mine and one on the lot for a test drive which he did. He immediately saw the issue. He searched for a fix and found that there was a part he could try to replace to resolve the issue (track bar). I brought the car back at 212 miles and they did the work. He said that's basically all they could do and hopefully it fixed it. Well it didn't fix it at all. It's still exhausting to drive the car because you can't keep it in the lane. Now when I drive straight, the steering wheel is crooked and feels like it's swaying left to right worse. I am honestly not comfortable driving this car far away from my home or on a highway because I may hurt some. I have had jeeps my whole life and my last two 2010 and 2011 drove perfect and the steering was tight as can be. When you drove straight the car just went straight. I am going to contact my dealer again to see if jeep has released anything on this issue. I see many complaints about this here so I know it's not me and I feel this is an absolute safety issue for both me as a driver and anyone around. |
| Category | Steering |
| Date | May 16, 2019 |
| State | PA |
| Description | Steering has too much play while driving. Constant movement of the steering wheel to maintain position with my lane. I've looked on line and have read many jeep owners complaining about the same issue. There may have been an issue at the factory where the computer was programmed for a 2 door jeep vice the 4 door jeep. This issue takes place on side streets as well as highway, but is more difficult to control at highway speeds. |
| Category | Steering |
| Date | May 14, 2019 |
| State | DE |
| Description | The steering wanders at highway speeds. It is impossible to maintain a straight line while driving with out continuous driver input. There seems to be a momentary lag from the input to the steering wheel before the vehicle changes direction. While driving at highway speeds, the vehicle is always moving slightly to one side, and when sufficient correction is made, the vehicle is wandering to the opposite side. I have owned my vehicle for one month. I initially brought it back to the dealership and they replaced the track bar. This did not solve the issue. |
| Category | Steering |
| Date | May 13, 2019 |
| State | AL |
| Description | Excess play in steering while driving. The excess play gets worse at highway speeds and requires constant small corrections in the steering in order to stay in your lane. This "wandering" of the vehicle gets dangerous as your are constantly trying to keep the vehicle from wandering into other lanes. Needles to say, it is also exhausting on trips. |
| Category | Engine |
| Date | May 08, 2019 |
| State | NY |
| Description | I purchased this vehicle on may 1st 2019 and park the car with only aprox. 63 miles on it that night. On may 2nd 2019 after driving a couple of miles the check engine light came on along with the stop/start icon with the explanation sign in it came on . I parked the vehicle and next available day was that saturday may 4th 2019 to bring back to security chrysler dodge jeep in amityville, ny. My vehicle went in with 88 miles. May 6th I was advised vehicle was cleared for pick up. Got to dealer around 8:15pm may 6th and still found stop/start warning icon illuminated on vehicle.. Dealer could not find issue, they put over 15 miles on my vehicle for drive cycling the vehicle but no repairs were made. I am dissatisfied with the outcome so far and dont have my vehicle back as yet and its may 8th 2019. |
| Category | Steering |
| Date | May 08, 2019 |
| State | NJ |
| Description | I have 2019 jeep wrangler and something is wrong with the steering you can't keep it in the lane. You are always correcting your steering to keep it going straight. I have had 2 other wranglers and none of them drove like this. I have brought it to the dealership and they keep telling nothing is wrong. Something is wrong with this jeep. This happens when driving at any speed but is more noticeable when you are going 50mph on any road type. |
| Category | Visibility/wiper |
| Date | May 07, 2019 |
| State | NJ |
| Description | The vehicle has led headlights, driving at night during any type of snow, the headlights become completely covered and their is no light coming from the headlights, forcing me to pull off the road and clear the snow repeatedly. This is dangerous. |
| Category | Steering |
| Date | May 01, 2019 |
| State | TX |
| Description | Excess play in steering while driving. The excess play gets worse at highway speeds and requires constant small corrections in the steering in order to stay in your lane. This "wandering" of the vehicle gets dangerous as your are constantly trying to keep the vehicle from wandering into other lanes. Needles to say, it is also exhausting on trips. This is a known issue by the manufacture however is not affecting all of the wrangles as some of them have no steering issues whatsoever. Most dealerships will tell you that the vehicle drives as designed, however, this is my 4th wrangler and I have never felt this play in steering before. I have test driven six wranglers in 2019 and some drive perfect, so I know the vehicle can drive much better and the "loose" steering is not driving as designed. If it is, jeep has a real problem on their hands as this will cause accidents. |
| Category | Unknown Or Other |
| Date | May 01, 2019 |
| State | AL |
| Description | Removed my front bumper for flat towing and upon removal noticed extremely porous welds and several welds with lack of fusion, spatter, and undercut. |
| Category | Steering |
| Date | Apr 25, 2019 |
| State | VA |
| Description | Steering is very loose and requires constant correction. I bought this on 4/24/2019 brand new. It is extremely dangerous because it steers left or right on its own without driver input. This needs to be fixed before someone dies. This is not a "jeep thing". It's not normal. This is a serious safety issue. It should not be attempting to change lanes on its own. |
| Category | Steering |
| Date | Apr 23, 2019 |
| State | MN |
| Description | Steering is all over the place, drifts across lanes at highway speeds, has a dead spot at center. Hard to keep it on the road! |
| Category | Steering |
| Date | Apr 22, 2019 |
| State | NJ |
| Description | Steering feels loose when driving at any speed. Car wanders on the road and requires constant steering input to stay in the lane. Feels like I am driving an old toy go-cart, with a dead spot in the steering. There is so much play that the steering wheel can be turned ~10 degrees with no change. Researched that this is a chronic problem with 2018 and 2019 jeep wranglers. Jeep service states that the problem can be fixed with a new track bar, but the dealers are allowed to only order one part per week. My dealer stated that he cannot order the part for another 4 days! Since when can a manufacturer ration parts that are critical for vehicle safety?! |
| Category | Steering |
| Date | Apr 20, 2019 |
| State | SC |
| Description | Vehicle steering is extremely hard to keep vehicle in a straight line. Especially difficult at higher speeds, 60+. You are constantly fighting the vehicle. Should you look away just for a second you find yourself veering to one side or another. Very unsafe in my opinion. You must be extremely vigilant at all times. Less than 300 miles on my vehicle. I will be taking it back to the dealership to see what is wrong. Searching jeep forums this appears to be a big problem with other jeep owners and nothing is being address by jeep. I purchased this vehicle on 04/02/2019. |
| Category | Steering |
| Date | Apr 16, 2019 |
| State | TX |
| Description | While driving 3 times in 229 miles the power steering system has suddenly stopped working. Not steering easily at all. No lights. No warnings. No alarms. No errors. All three times it just came back on 1/4 to 2 miles later. |
| Category | Steering, Suspension |
| Date | Apr 14, 2019 |
| State | UT |
| Description | Wandering loose dead steering, brand new vehicle with only 176 miles. The vehicle wanders as you drive down the road, trying to stay in a straight line requires much vigilance and attention, if you look down to adjust your temperature or adjust the radio, the vehicle will veer towards another lane of traffic even though you've made no steering input changes, then you need to move the steering wheel 1. 5 to 2 inches to start to get steering input to correct the vehicle from the other lane and back into yours. It should be more responsive. The vehicle requires excessive steering and veers on it own. Also when driving at highway speeds and you encounter a bump or pothole, the vehicles front end will shake wobble as if you've lost control for one to two seconds, I would hate to encounter this going around a turn at a freeway speed. This brand new vehicle in the year 2019 should not operate this way, it is unsafe for those inside the vehicle and possible others when it veers on its own. |
| Category | Electrical System |
| Date | Apr 07, 2019 |
| State | CA |
| Description | Uconnect 8. 4 gps and elevation inop intermittently. In the middle of anywhere. No pattern. City, country, etc. Outside temp inop once at 40 to 60 f backup camera negative coloring/black intermittent. All seem to reset after a day. |
| Category | Steering |
| Date | Apr 03, 2019 |
| State | NC |
| Description | Steering wanders on highway speeds. Does not keep in lane, needs constant steering correction and input. You cant take your eyes off even for a second as it could mean the jeep could be going into oncoming lane or adjacent lanes. |
| Category | Power Train, Steering |
| Date | Mar 22, 2019 |
| State | NY |
| Description | #1, steering control is terrible with this jeep. Have to correct the steering continuously just to keep it in the proper lane. Other new jeep owners that I have listened to complain about this problem to their dealerships. They get the same answers as I have receiver from the service managers "it's a jeep thing and you just have to live with it". This is a safety hazard and the company needs to correct it before someone gets killed. #2. Drivetrain. I have owned other jeeps in my time but never one with a transfer case as still to shift as this one. And once again I am not the only jeep driver complaining about how hard it is to shift from hi tolo four wheel drive and impossible to get into low low. I am not exactly weak and I have to pull on the lever to get it into low with all my might. My dealership tells me it will loosen up the more you use it. My wife drives this vehicle and she finds it impossible to put into low range no matter how hard she tries. I bought this new vehicle to be able to use it now not some time in the future. |
| Category | Visibility:defroster/defogger/hvac System:rear Window |
| Date | Mar 15, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2019 jeep wrangler. The contact stated that the rear defroster was inoperable. The vehicle was taken to huntington dodge (5080 jericho turnpike, commack, ny 11725, (631) 993-3300) where it was diagnosed that the entire rear window needed to be replaced and the parts would not be available until april 22, 2019. The vehicle was not repaired. The manufacturer was made aware of the failure. The vin was not provided. The failure mileage was approximately 9,000. |
| Category | Visibility/wiper |
| Date | Mar 12, 2019 |
| State | GA |
| Description | Windshield chips easily. While driving into work at speeds around 35mph a small chip occurred extremely easily. I am not one to follow close behind people and in 16 years of driving have never had a cracked windshield. This happened on day 3 of ownership. Getting on jeep forums there are 23 pages of people that have replace their 0 windshields multiple times. |
| Category | Power Train |
| Date | Mar 11, 2019 |
| State | MD |
| Description | While driving to work had problems with engine revving trying to shift there was a loud bang, pulled off the road, started seeing smoke come from the vehicle then was engulfed in flames and burned completely up. There is a complaint with fca case number 58132542 the vehicle was traveling at 40 mph on 295 parkway when the problem started. I did not take any pictures there is a police report if needed. The vehicle had only been in my position sense 26 jan 2019 with only 1000 miles on it when it had a catastrophic failure that resulted jeep totally burning up. *dt*jb |
| Category | Steering, Suspension, Wheels |
| Date | Mar 11, 2019 |
| State | AZ |
| Description | After about 2700 miles on the odometer our stock jeep wrangler unlimited rubicon with no aftermarket parts started to have very poor steering, and was hard to keep in our lane. It also started to have the steering wheel shake back and forth fast when hitting an expansion join in the road or a bridge. The jeep is now difficult to keep in our lane, and is very difficult to drive on narrow, windy or roads with construction. We were almost in multiple accidents once this started on a road trip. This issue gets worse and worse with speed. You can grab the tie rods ends and track bar and other steering components and they all now have like 1/8 in of play at each end. You can easily shake them up and down / back and forth. This was not an issue for the first 2500 or so miles. This is a very dangerous situation as at times you have to slow down very fast due to the steering wheel shaking. Also, it veers from side to side due to the loose steering where you can move the steering wheel over 1 1/2 inches without the tires moving at all. I have videos of all these issues occurring, and you can also see the steering components moving when the steering wheel is turned before the play is out and the wheels move. We are now scared to drive our vehicle due to our safety and the safety of others on the road. |
| Category | Steering |
| Date | Mar 10, 2019 |
| State | CO |
| Description | Loose steering. Large dead spot. Off centered. Very wobbly and not stable. Wanders on the highway and won't drive in a straight line. Dangerous. |
| Category | Steering |
| Date | Mar 06, 2019 |
| State | OH |
| Description | The vehicle wanders all over the road. I am constantly moving the steering wheel just to keep it between the lines. If I hold the steering wheel straight the jeep will suddenly and very sharply pull to the right or the left into another lane. It makes no difference whether the road is smooth or rough. It happens all the time. The faster I am going the harder it is to keep control. It is actually frightening at speeds above 45 mph. I wouldn't even consider taking it on a highway at 70 mph. This isn't just "jeep steering". This is my 4th wrangle and they all had "jeep steering". This is a very dangerous problem that jeep seems to be ignoring. |
| Category | Steering |
| Date | Mar 06, 2019 |
| State | NC |
| Description | The steering in very loose at highway speeds allowing vehicle to wander all over. Very hard to keep in traffic lanes. Dealer has been unable to fix since new. Less than 1500 miles on unit now. The jeep is very dangerous to drive and all other new jeep wranglers tested feel the same way. All older models tested were a lot tighter and easier to control at highway speeds. |
| Category | Steering, Suspension |
| Date | Feb 21, 2019 |
| State | AZ |
| Description | Stealing unstable wobble on highway speeds. Danger due to need to rapidly slow down in traffic to correct situation. |
| Category | Steering |
| Date | Feb 19, 2019 |
| State | FL |
| Description | My steering has a lot of play and it makes it hard to stay between the line. I brought it in and the dealer found the computer update it needed, we lowered tire pressure and it helped. I even bought an after market steering stabilizer, but it's still not right. |
| Category | Steering |
| Date | Feb 13, 2019 |
| State | KY |
| Description | Tl* the contact owns a 2019 jeep wrangler. Within the first fifty miles of driving, the vehicle drifted from side to side. The failure occurred while driving 50 mph or more. The vehicle was taken to jake sweeney chrysler jeep dodge ram (85 w kemper rd, cincinnati, oh 45246, (513) 782-1000) and was kept for five weeks before it was returned to the contact. The failure remained and there was a lot of play in the steering wheel. The manufacturer stated that the vehicle was performing normally. The vehicle was not diagnosed or repaired. The failure mileage was 50. |
| Category | Steering |
| Date | Feb 02, 2019 |
| State | NJ |
| Description | Steering has a dead space, about a 1. 5" to 2" until it starts turning. While going over 50mph it tends to drift away from the road. I'm constantly adjusting my steering. |
| Category | Steering |
| Date | Jan 30, 2019 |
| State | TX |
| Description | Steering stiffens up at 50mph and up. Unable to shift lanes,it loosens back suddenly when speeed drops to 30 and below causing car to sway if not paying attention |
| Category | Steering |
| Date | Jan 25, 2019 |
| State | PA |
| Description | Loose steering, and wandering with extreme wobbling when hitting any variation in road surfaces. Certainly has an unsafe feeling at highway speeds. Something is not right in the design of either the steering boxes and or front end suspension components of this vehicle. Already had steering damper replaced with no improvements. |
| Category | Steering |
| Date | Jan 18, 2019 |
| State | PA |
| Description | I received the rubicon on 12/8/19. Less than 2k pavement miles later, on 1/7/19 I experienced severe intermittent power steering failure. I left work at 6p, 40 degrees, no precipitation. After driving 1/5 mile, 10 mph, I pulled to a stop to yield on to a 4 lane highway. After stopping briefly, I pulled onto the highway in very dense rush hour traffic only to find I had no power steering. I got two lanes over to the turning lane and pulled to a stop at the traffic light. The power steering came back on. When the light turned green, I turned left onto the highly traveled, extremely windy road. A couple hundred feet onto that road, driving 20 mph, the power steering turned off again. I pulled into a housing development, turned the vehicle off, waited some time, then back on. I traveled through the development at 10 mph and the power steering remained on. I turned back on to the main road, a few minutes later the power steering again turned off. The power steering continued to turn off and on for the next hour of driving 5 mph to 50 mph on windy roads that were filled with bumper to bumper traffic. The power steering turned off and on no matter what speed or what direction I was going. I got the vehicle to diehl dealership that evening. It is now 11 days later and they have still not performed any service on my vehicle. Jeep has not acknowledged the situation to my knowledge so diehl service is just guessing how to fix this life threatening situation. The jeep was less than one month old when this happened. I am now paying for a 55k vehicle that I haven't had in my possession for almost two weeks. |
| Category | Steering, Suspension, Wheels |
| Date | Jan 13, 2019 |
| State | NY |
| Description | In december, on two different occasions, I experienced what I have come to find out is known as the 'death wobble' in my new wrangler jl. After going over a series of small bumps on a highway at 65-70mph, my jeep went into a violent shaking episode. I actually thought one of the wheels was coming off. The dealership said that this could be repaired by replacing the stabilizer bar with a heavier duty one. They did the repair. On friday of last week, I had 6 episodes of the death wobble in one day. The dealer is taking my jeep back in tomorrow to look at it again. This might be the scariest thing I have experienced in my 30+ years of driving. |
| Category | Steering |
| Date | Jan 11, 2019 |
| State | OH |
| Description | Jeep is almost impossible to drive in a straight line. We are avid jeep people and tire pressure is correct. Jeep needs constant steering input to be drive down the highway or any straight smooth road without any other forces acting against. Seems like no matter what you do you are always correcting to try to drive down the raod straight. There is about 2" plus you can turn the wheel back and forth and nothing happens on the road or wheels actually turning at all. This is dangerous and needs to be fixed. I took it to the dealer and they found nothing wrong but I disagree with this. We have a 2016 wrangler lifted with big tires and it drives straight a's an arrow just like our brand new volvo. Jeep only has 2800mi. !! |
| Category | Steering |
| Date | Dec 30, 2018 |
| State | FL |
| Description | Car as a very obvious steering play, more obvious at speed above 40mph. The jeep is hard to keep on lane in normal highway driving and dangerous. |
| Category | Steering, Suspension |
| Date | Dec 13, 2018 |
| State | PA |
| Description | Vehicle has been at dealer since october with what I have found by research to be called a "death wobble" the vehicle shakes uncontrollable around corner and over bumps and cannot be driven. I have contacted jeep customer service several times per week since this has started with zero resolution. I attached service records of what they have tried to fix and hasnt worked. I need help. |
| Category | Steering |
| Date | Dec 04, 2018 |
| State | IL |
| Description | Jeep wanders back and forth between lanes. The amount of effort to keep it straight is exhausting. |
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Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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One more in a forming group of loyal but extremely scared 2019 Rubican and Wrangler buyers. I’m 65years of age with disability. This is number 6 in jeeps that I have owned. It is the last of this age group for sure! Chrysler got too big just like the “Old” AMC group did…Nobody seems to learn build it well and keep it that way. Simple math really. Yes, for all the things mentioned in other comments. Mine is wondering badly over 45mph. The lower control arms are now showing excessive movements from the stresses caused by the track bar and steering gear problems that are radiating into the front frame rails. It is not yet showing the “Death Wobble” but these kinds of problem sure will relate in time to these and likely other safety issues. I’m sorry for this issue because the folks who like “WHEELING” have shown the highest levels for safety, reliability in after-market parts and modifications and off-road fun. I hope a strong message can be send to Chrysler/Jeep manufacturing.
Unfortunately for my Wife and me this matter looks like it will take us into Bankruptcy to rectify. This was going to be, for us our last big expenditure. My “trusty” sales rep. won’t even call me back. I simply can’t take the expense of payments, repairs and the hope of a better shareability and safety. We paid just over $51,000.00
2019 Jeep Wrangler sport unlimited.
The Jeep goes where it wants to regardless of steering, tire pressure, etc. it feels like it skips around on me.
But I had a light come on that is the ECM a while back and codes galore. Despite the Jeep shop’s many attempts at changing O2 sensors, doing a tune-up, cleaning the fuel injector, new battery, and more and it now just reads a permanent “weak catalytic converter” code.
It’s a 2019 with a lot of miles but nearly any are off road (50 Maybe). 104,000.
But Right at 90,000 miles it’s basically non drivable. Every “service” message possible is coming up on it now: stability control, the shifter, auto brakes, air cabin temperature, auto brakes, 4 wheel drive, the stabilizer. I lose power steering, the the speedometer goes to zero, all the dash lights come on and today it wouldn’t even go into drive.
I’ve consistently questioned many things seeming strange and have taken it to mechanics and shops and with no codes coming up they can’t do much.
This is $45,000 vehicle and this is ridiculous. I need help!
We bought 2019 Jeep unlimited, wow where do I begin. I notice from the drive home from the dealership it felt like it was out of alignment. The within a week I heard a clicking noise. I took it into the dealership for the seat and found out the bracket under the passenger seat was broken. The tires was tied out. Got into the vehicle and there is a pop in the radio and radio goes out for about 10 seconds and come back on dealership said the couldn’t find anything wrong with it. My husband and I was on our way out of town last night and the car started to shake like crazy. He was driving about 60 mph. He grabbed the steering wheel and held on then proceeded to try to slow it down and then it stopped. I was in the passenger seat I felt the shaking in the passenger back tire it felt like we had a flat tire and that the tire was gonna come off. On our way back home it did it again. I’m scared to drive it. We are taking it to the dealership TODAY and don’t want it back unt it is FIXED. I will let you know what happens.
may, got a 2019 Rubicon, steering has a inch and half play while driving. with jeep sitting, you can move the steering wheel over an inch play and tires will not move. Took it to Jeep place, they said it was because it was electric steering, Yeah right, I told them I am scared for anybody to drive my jeep. I guess they will wait till someone gets killed before they take this seriously. Come on Jeep. do you really want to wait till that happens. Im taking out extra life isurance policy.
I got a 2019 jeep wrangler Sahara, with the same steering issues, steering wheel wandering and has excessive play and is impossible to drive on the highway is unsafe to drive
New Jeep Rubicon cost over 50K has the same kind of steering issues reported several times here. It pulls to the right and requires constant correction to keep it in the lane. Feels dangerous in traffic and wind. Took it to the dealer and of course they could not verify the pull and did the routing things line alignment, tire check and balance etc. and gave it back to me stating” Unable to verify abnormal condition, drive as designed etc etc….on way home it did exactly the same thing… steered to the right and difficult to keep straight w/o constant correcting. Calling the service manager tomorrow to suggest he take a ride with me. Suggestions?