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Jeeps have been around for decades since the original Willys were tailored to military specifications way back in 1940. Jeep Gladiator goes back to 1962 and was produced until 1988 after Chrysler bought American Motors Corporation (AMC).
It was only in 2020 that the Jeep Gladiator was reborn in the form of a 4WD pickup. But it didn’t take long for complaints to start pouring in, as we note in our article 2020 Jeep Gladiator Problems and Top Complaints.
Click on other model year to view more problems: 2020 2022
Contents
- 1| NHTSA Complaints for the 2021 Jeep Gladiator
- 2| Most Common Problems with the 2021 Jeep Gladiator
- 3| 2021 Jeep Gladiator Steering Problems
- 4| 2021 Jeep Gladiator Engine Problems
- 5| 2021 Jeep Gladiator Powertrain Problems
- 6| What to do if your 2021 Jeep Gladiator is a lemon? Your Lemon Rights
- 7| Complaint Data
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NHTSA Complaints for the 2021 Jeep Gladiator
| Complaint Category | Number of Complaints |
|---|---|
| Steering | |
| Engine | |
| Power Train | |
| Suspension | |
| Electrical System | |
| Unknown Or Other | |
| Fuel/propulsion System | |
| Service Brakes | |
| Vehicle Speed Control | |
| Wheels |
To date, 187 complaints are registered with the United States Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) for the 2020 model. Of these, 126 relate to steering. There are also 5 recalls that relate to the powertrain, back-over prevention, and seat belts.
So far, there are 74 complaints about the 2021 Jeep Gladiator and 1 recall. Persistent defects that substantially impair the safety, use, and value of a vehicle are telltale signs that it may be a lemon. So, we’d like to share more information about common problems 2021 Jeep Gladiator owners have.
Most Common Problems with the 2021 Jeep Gladiator
Whilst not the other source of complaints, the data shared by the NHTSA shows that the most common problem with the 2021 Jeep Gladiator is steering. With a total of 27 complaints, this is in keeping with the major problem with the newly relaunched 2020 model. There are 21 engine-related complaints, 18 that relate to the powertrain, and 13 that hinge on the electrical system.
A total of 10 complaints about suspension as well as 9 and 8 complaints respectively, for service brakes and the fuel/propulsion system, all indicate problems worth noting. Another 5 complaints about vehicle speed control, 3 related to visibility/wiper issues, and another 3 about wheels also feature.
Additionally, there are 2 complaints about airbags, and 1 each about exterior lighting, forward-collision avoidance, lane departure issues, seat belts, seats, and visibility. One complaint filed under Unknown or Other relates to an acceleration issue that almost caused an accident.
We’re going to look at the three most common problems.
2021 Jeep Gladiator Steering Problems
Losing control of any car’s steering mechanism can be a very scary experience. While there are no accidents reported to the NHTSA because of steering problems with the 2021 Jeep Gladiator, there are major warnings from drivers. For example, one describes it as a “death wobble” while another warns of “multiple incidents of violent death wobble at higher rates of speed between 60 and 70 mph.”
Most complaints say the problem occurs at high speeds and not when driving slowly. Typically, if they are driving down a highway, the Jeep Gladiator tends to wander left and right at random.
A recent complaint describes how that driver had to wrap arms around the steering wheel to try and stop a front-end wobble. This car ended up in a Texas ditch!
A resident of Maine says the Jeep is “extremely dangerous” at highway speeds. But, “Jeep has failed to fix this and won’t even acknowledge that it is an issue.”
Another Texas resident reports that the slightest bump results in violent shuddering and vibrations that last for minutes. “This is a dangerous condition that needs immediate correction.”
A Michigan Jeep owner was told after a steering malfunction that the steering pump must be replaced. This was when the clock registered 2,900 miles. But nothing was done by the dealer.
All the other complaints follow the same desperate theme.
2021 Jeep Gladiator Engine Problems
Engine issues include stalling when idling, the throttle spiking and surging sporadically, and other varied malfunctions, all explained in detail in NHTSA complaints.
Several complaints state that the vehicle auto stops when the driver’s seat isn’t occupied. Others say that the vehicle stops when the steering wheel is turned or when the defrost is turned off. Another says that the vehicle auto starts when opening the driver’s door.
We spotted one complaint that says the engine of their Jeep Gladiator was replaced after 11 months of ownership. Additionally, the complaint maintains that the vehicle came from the factory with cracked spark plugs that were replaced after just 1 week of ownership. “This is an ongoing issue with no resolution.”
2021 Jeep Gladiator Powertrain Problems
Some powertrain issues seem to be related to steering, but certainly not all of them. Rather, most relate to the rear axle leaking and affecting the brakes.
One complaint states that this issue is mentioned many times on social media and in Jeep Gladiator forums.
What to do if your 2021 Jeep Gladiator is a lemon? Your Lemon Rights
If you think you have a lemon, don’t rely on social media sites to help you. Lemberg Law is a specialist consumer law firm and we specialize in handling lemon law cases. In case you don’t already know, the law says that Jeep must pay, not you!
Call us so that we can assess your issues. We have successfully negotiated many buybacks, trade-ins, cash settlements, and replacement vehicles. Don’t get stuck with a lemon. Let us help you. Call our Helpline today.
Complaint Data
| Category | Steering, Suspension |
| Date | Mar 20, 2023 |
| State | FL |
| Description | While driving at highway speeds and the vehicle goes over a bump, bridge connection, etc the vehicle goes into an uncontrollable “death wobbleâ€. This began with less than 10,000 miles on the vehicle, and the vehicle has not had any alterations from factory (factory wheels, tires, suspension, etc.). I brought the vehicle to the dealer in oct 2022, and a part was on national backorder, after 2 months it arrived and was installed dec 2022, and the problem persists and now the dealership says a different part is needed, also on nation back order. When you are driving the vehicle and the “death wobble†starts it is extreme shaking of the vehicle front end, and steering wheel. The only way to fix is to slow the vehicle down to 25-30 mph, which can be very dangerous on the highway, especially when in the fast lane on a busy highway with other traffic traveling between 65-80 mph. This has occurred well over a dozen times, and has not only been frightening each time but a few of those times my vehicle has become a hazard to other drivers to avoid. Currently I cannot feel safe driving the vehicle on the highway and have been confined to local driving on city roads. |
| Category | Power Train |
| Date | Mar 15, 2023 |
| State | WA |
| Description | In december contacted my dealer about my vehicle catching fire. Due to a clutch recall that the maker already knew about. I was blown off as if the problem didn't exsist and told the dealer would not honor jeep warranty so not to bring it there. The next option is an hour away and they were booking 2 months out. Then in march I looked up the recalls and the exact issue with my jeep was recalled now on my jeep with no remedy. This recall has been open on these since 2020 with no remedy. Called jeep and they have no remedy or care in helping me make sure my brand new 2021 jeep doesn't burn down. Also, the clutch has caused my transmission to now start slipping in 3rd gear. Someone needs to hold jeep accountable. |
| Category | Steering |
| Date | Mar 02, 2023 |
| State | IL |
| Description | In the last two months my truck has developed an issue at high speeds when a bump is gone over that causes the front end to shake violently. The only way to stop the vibration is to slow down which can be hard to do on the highway at 70mph without causing an accident. The problem occurs without notice or warning and the bump does not have to be large. Have taken in to dealer and the front stabilizer bar is loose and allowing play in steering system. Have been told at least 2 months before parts arrive. The shaking has happened twice in just the last week. It appears to be getting worse with each mile driven. I do not feel safe driving this truck but have to keep driving it. |
| Category | Power Train, Steering, Suspension |
| Date | Feb 25, 2023 |
| State | WI |
| Description | Death wobble when hitting bumps on highway after 55mph. Feels like front end wants to come of the jeep very scary situation. 2-clutch noise when pressing and realeasing |
| Category | Steering |
| Date | Feb 09, 2023 |
| State | FL |
| Description | While driving at highway speed on i75. As the vehicle hit a pot hole/ bumpy portion of roadway, the steering was uncontrollable. I checked the internet and it's referred to as the “death wobbleâ€. This has happed twice to me. The dealer changed the steering damper. It's a serious safety issue. I'm surprised there hasn't been a recall yet. This needs to be addressed before someone is seriously injured or forbid killed. |
| Category | Steering |
| Date | Feb 06, 2023 |
| State | TN |
| Description | October 2022 at 19000 miles the vehicle started getting steering wheel wobble after crossing bridge seams at 70mph. It gradually got worse until we'd almost loose control so in november I contacted the dealer and fca. They have had it back in the shop, replaced the steering dampener, track bar, and are now waiting on more parts to replace because they are unable to find the root cause of this steering issue. I see a lot of people reporting the same issue and having the same experience. Since the vehicle randomly causes loss of control, I am looking at arbitration to get it replaced via the lemon law. Jeep needs to be forced to recall these vehicles and either fix or remove all of them from the road. |
| Category | Power Train |
| Date | Feb 03, 2023 |
| State | NV |
| Description | The contact owns a 2021 jeep gladiator. The contact stated that while driving in stop-and-go traffic, the clutch plate overheated. The clutch hot, fully release clutch and reduce clutch use message was displayed. There was a strong burning odor detected. The vehicle was taken to the local dealer where it was diagnosed that a clutch replacement was needed. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer where the clutch was replaced but the failure recurred. The vehicle was taken to the same dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure was like nhtsa campaign number: 21v028000 (power train). The manufacturer was contacted but provided no additional assistance. The failure mileage occurred at approximately 6,000. |
| Category | Steering |
| Date | Feb 02, 2023 |
| State | TX |
| Description | My 2021 gladiator frequently experiences the death wobble at highway speeds when I hit bumps in the road. We received a postcard in the mail references the problem with 2018 - 2020 jeep wranglers and jeep gladiators but not 2021 and this same problem is happening. It is very scary when you hit a bump and the steering wheel just starts shaking like crazy or as referenced above a death wobble. |
| Category | Steering |
| Date | Jan 30, 2023 |
| State | CO |
| Description | My gladiator frequently experiences the death wobble at highway speeds when I hit bumps in the road. |
| Category | Engine, Fuel System, Gasoline |
| Date | Jan 26, 2023 |
| State | NY |
| Description | The contact owns a 2021 jeep gladiator. The contact received notification of nhtsa campaign number: 22v767000 (fuel system, gasoline, engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Power Train |
| Date | Jan 26, 2023 |
| State | WA |
| Description | Transmission exploded while driving the highway creating a large hole on the side and sending shrapnel out which damaged further components. Transmission fluid was dumped all over the highway and vehicle lost power. It is available and I have photos and a video of when the failure accured. There are mutliple others who have had the same issue onfacebook group called jeep clutch recal, related to a clutch recall that came out just before my jeep was manufcatured. The failure occured with no other warnings available to me, jeep told me that there was a fault code but would not give me a printout of the code or when it appeared saying the information was propriatery. Youtube video of failure https://youtu. Be/1fbb33twlpq |
| Category | Steering |
| Date | Jan 24, 2023 |
| State | TN |
| Description | 12-30-2022 when driving truck on interstate going over a bridge the bump caused a death wobble and wouldn't stop until brake pushed. Did this twice in about 2 miles while driving 65 miles an hour. Took it to the shop and was told replacing front end parts after they experienced it also. Shop called said chrysler said to turn steering wheel to left and right 25 times, then they test drove it again and said it quit. We picked it up and still doing it. |
| Category | Steering |
| Date | Jan 19, 2023 |
| State | NM |
| Description | While driving on the highway at accelerated high speed, the steering has completely locked up on two different occasions and unable to steer at all. The truck has to come to a complete stop for the steering to unlock. |
| Category | Steering |
| Date | Jan 19, 2023 |
| State | TX |
| Description | Steering wheel shaking wile driving around 65 mph, specially on cold weather around 30 to 40 degrees. Death wobble is the term I found been coming on jeep wranglers and gladiators. But not understand how this issue is not a recall from the fca company. I bring my vehicle one time to the dealership the entire front suspension was replaced and the issue was ok for 11 months, now is happening again. |
| Category | Suspension |
| Date | Jan 11, 2023 |
| State | MA |
| Description | The contact owns a 2012 jeep gladiator. The contact stated while driving 70 mph, the steering wheel started wobbling. The contact stated that the rear of the vehicle was also wobbling. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the stabilizer needed to be replaced. The vehicle was not repaired due to the part not being available. The manufacturer was not contacted. The failure mileage was 28,000. |
| Category | Structure:body |
| Date | Jan 03, 2023 |
| State | NY |
| Description | The contact owns a 2021 jeep gladiator. The contact stated while driving approximately 30 mph, the driver's side front tire kicked up a stone from the street which entered the cabin and struck the contact on the left side of his forehead. The contact stated that he understood that inadequate fender coverage allowed road debris to be picked up by the wheels and thrown into the cabin of the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no repair needed. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000. |
| Category | Electrical System, Steering, Suspension |
| Date | Dec 30, 2022 |
| State | CA |
| Description | My 2021 jeep gladiator sport is very unsafe to drive specially at highway speeds or speeds above 45 mph and multiple dealerships service departments are refusing to fix or even acknowledge the issue after not being able to fix the problem already due to no major recalls being offered by jeep only a bulletin. Steering is very loose, and I cant drive my jeep gladiator sport straight specially on a windy day. I have to constantly adjust my jeep gladiator sport from side to side to keep it in my lane specially if being passed by a semitruck. My jeep gladiator sport sways at speeds as low as 45 mph, but the problem increases at higher speeds. Most of the pulls on highway speeds or windy days are to the left and I have to hang on to the steering wheel for dear life or constantly correcting the wheel. |
| Category | Steering:linkages:drag:link:connection |
| Date | Dec 27, 2022 |
| State | KY |
| Description | The contact owns a 2021 jeep gladiator. The contact stated that while driving at an undisclosed speed, the steering wheel started to shake abnormally. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the front outer drag-link socket needed to be replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to take the vehicle back to the dealer for assistance. The failure mileage was 16,801. |
| Category | Exterior Lighting |
| Date | Dec 26, 2022 |
| State | WA |
| Description | During show fall the snow gathers in the head lamp dishes causing them to fill and block out the light. This causes me to pull over and clear the head lamps so I can see about every mile or two. This is a known problem due to not having heat to melt the snow from the head light. Jeep knows this since there are companies out there selling heated head lamps. I was almost hit last week during the big snow fall we had in western washing ton dec 2022. Also in the mountains in ca. Where I lived. In 2021 in tehachapi ca. This is a major safety hazard for driving and having to pull over to clean headlamps while driving on highways opening up personal safety out of the vehicle in inclement weather. There are multiple articals on the internet discussing this problem of driving in cold weather with jeeps with factory headlamps on how the fill with snow. |
| Category | Visibility/wiper |
| Date | Dec 17, 2022 |
| State | FL |
| Description | I turned on my defroster and a 8 inch long crack happens from the middle bottom of the windshield. This is the second time in a year this has happened. There are numerous examples online of this happening. I live in florida so it's not because of the extreme temperature changes. It was only 50 deg f. |
| Category | Unknown Or Other |
| Date | Dec 12, 2022 |
| State | NC |
| Description | While driving down the highway, the vehicle went over uneven area and sent the vehicle in a violent jumping motion. We had to slow down in the middle of the highwayand then pull off to the side. This was all in high traffic times. This had also happened in slow travel and the vehicle jumped across the lane into oncoming traffic. Apparently, this is not a new issue but one that I would consider very dangerous. We also have another 2021 jeep wrangler and is now having the same issue. So both vehicle will be back at the dealership again for the same issue. Something needs to be done about this. |
| Category | Engine, Fuel System, Gasoline, Parking Brake |
| Date | Dec 05, 2022 |
| State | GA |
| Description | The contact owns a 2021 jeep gladiator. The contact stated while driving at various speeds, she noticed an abnormal clicking sound coming from the rear of the vehicle and the vehicle failed to accelerate as needed. The contact also stated that she had received several messages from uconnect indicating a power system failure. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with the parking brake due to unknown components being detached and hanging underneath the vehicle. The dealer repaired the parking brake; however, the failure persisted. The vehicle was not repaired. Additionally, the contact received notification of nhtsa campaign number: 22v767000 (fuel system, gasoline, engine). The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 26,000. Vin tool confirms parts not available. |
| Category | Back Over Prevention, Exterior Lighting:headlights |
| Date | Dec 02, 2022 |
| State | NY |
| Description | The contact owns a 2021 jeep gladiator. The contact stated that while driving at an undisclosed speed at night, he noticed that the headlights were obstructing the view of other drivers on the road, and that the drivers were flashing their headlights at him while swerving approaching the vehicle. The contact also stated that he had been pulled over due to the headlights. Additionally, the contact stated that while the vehicle was in reverse(r), the rearview image failed to display due to the reverse lights reflecting off the license plates and causing a white light glare. No warning lights were illuminated. The vehicle was taken to a local dealer however, the mechanics were unable to duplicate the failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 2,000. The vin was not available. |
| Category | Steering, Suspension |
| Date | Nov 28, 2022 |
| State | TN |
| Description | On monday, 28 november 2022 I was driving on I-40 in downtown knoxville, tn. After hitting a bump in the rode the steering wheel began to shake violently and the front-end shake and wobble. I was traveling approximately 65 mph. When I slowed down to 35 mph it stopped. This occurred on a busy interstate at approximately 0900 hrs. I was lucky to be in the outside lane. There were no warning lights before or after. This happened three (3) more times in the same fashion today. When I got back home I scheduled an appointment with my local jeep dealer. The earliest appointment is 20 december 2022. There was no crash and no police report. |
| Category | Steering, Structure:body, Suspension |
| Date | Nov 25, 2022 |
| State | MO |
| Description | 1) frequent spontaneous windshield cracks. 2) violent, out of control steering wheel vibrations at highway speeds nearly causing severe collisions. Reoccurring incidents. I'm ready to file a lawsuit. |
| Category | Steering, Suspension, Wheels |
| Date | Nov 16, 2022 |
| State | TX |
| Description | Vehicle is 2 years old, with only 21,000 miles. Driving on the freeway, above 65mph, the vehicle wobbles violently if you hit a pot hole or a small bump. It jerks the steering wheel very hard from side to side, making it very difficult to stay within your lane. The only way to make the extreme wobble go away is to slow down significantly ( |
| Category | Steering |
| Date | Nov 14, 2022 |
| State | FL |
| Description | Driving down the road approximately 60 mph and the vehicle front end starts to wobble and the steering wheel starts turning violently back and forth. Very hard to keep control. Slowed down drastically and vehicle returned to normal. This happened twice on two trips 20 minutes apart. This could have easily caused a crash, and created a hazard requiring my vehicle to slow dramatically from highway speeds to regain control. |
| Category | Steering, Suspension, Wheels |
| Date | Nov 08, 2022 |
| State | FL |
| Description | “death wobble†at highway speeds > 45 mph. The steering wheel begins to “wobble†after hitting a pot hole or uneven surface such as a bridge joint. I have taken it in and was told everything is to factory specs. This is not the case and I have video. The latest incident occurred saturday nov 5th. |
| Category | Steering, Suspension |
| Date | Nov 06, 2022 |
| State | WI |
| Description | Four times within 8 months of the vehicle being new and now being the fifth time I have experienced what is termed "death wobble" where loss of control due to violent pounding/shaking of the front end occurs where most times it is necessary to slow down or stop drastically from highway speeds to get vehicle back in control. |
| Category | Power Train |
| Date | Nov 05, 2022 |
| State | CO |
| Description | As I was driving my vehicle was losing power intermittently to the drive train. It was like the clutch was being engaged partially although I was not shifting gears. As I made a left turn I was nearly in a collision as power was not transferred to the drive train as it normally would have been. Another 10 miles later my vehicle lost all power to the drive train although the engine was still running. I coasted to the side of the road and turned the vehicle off. I could smell something burning although no flames were evident. I waited a few minutes and restarted the vehicle. I tried shifting gears but the transmission would not engage. I left the vehicle at the side of the road and called the dealership where I purchased the vehicle as well as notifying jeep cares (I don't think so). The vehicle was in the shop for 4 weeks as the clutch had to be replaced as well as some transmission cables which I understand were damaged from the heat generated by the clutch and pressure plate failure. I now understand there was a recall related to a faulty clutch pressure plate system and I am told the fix, a software modification that reduces power to the drive train when excessive heat is detected, was done prior to my purchasing the vehicle new in april 2021. The repairs done to my vehicle were done as a good will gesture according to the dealer but I have no confidence that the same thing will not happen again. Losing power in an intersection or on a major highway is a safety concern that I now have. In addition I have read of these jeep vehicles with manual transmissions and faulty clutch / pressure plate systems actually catching fire. In my conversations with representatives from jeep and autonation where I purchased the vehicle no one is willing to admit there is an ongoing problem and safety issue. This is why I am notifying the nhtsa. |
| Category | Engine, Suspension |
| Date | Oct 26, 2022 |
| State | CO |
| Description | Under heavy breaking the rear wheels of my vehicle lifted off of the pavement. This loss of traction and shift in weight resulted in a head on collision with a vehicle in the opposite lane of traffic. After the accident I discover that the suspension for my vehicle was incorrect to the level that fca released a tsb regarding the issue. The suspension that was equipped with the vehicle was designed for the gasoline motor and the weight associated with that motor. My vehicle has the diesel motor (approximately 600lbs heavier) along with factory equipped steel bumpers adding additional weight. This factory design failure created a vehicle that could not perform as designed and as I found out via an automotive accident, a vehicle that under heavy breaking can lift its rear wheels off of the ground. |
| Category | Engine, Unknown Or Other, Vehicle Speed Control |
| Date | Oct 25, 2022 |
| State | VA |
| Description | The vehicle suddenly accelerates. The rpm's shoot up real high, the jeep accelerates and the brakes do not work. This has occurred while driving at 55-60 mph and twice driving in city traffic going approx. 30-35. The acceleration increases and is stuck. I press the brakes and they do not work until whatever is sticking releases. |
| Category | Electrical System, Unknown Or Other, Vehicle Speed Control |
| Date | Oct 24, 2022 |
| State | WY |
| Description | Vehicle will give you a warning to not shut off vehicle or you may not be able to put it back in drive, it automatically puts itself in park when coming to a stop at a stop light (without any door being opened). Automatically gives itself throttle when in four low. This vehicle has been in the shop more than I have had it since purchasing on 3/27/2021 for all of these electrical problems and whatever other problem it is that it has (I am unsure). It has never been fixed and is currently sitting at freemont motors in cody wy waiting another attempt at repair. |
| Category | Engine, Fuel System, Gasoline |
| Date | Oct 21, 2022 |
| State | MD |
| Description | The contact owns a 2021 jeep gladiator. The contact received notification of nhtsa campaign number: 22v767000 (fuel system, gasoline, engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 60 mph, the vehicle started losing motive power, and then after a minute the vehicle functioned normally. The contact stated that there was no warning light illuminated. The contact stated that the failure was intermittent. The dealer was contacted to have the vehicle diagnosed and repaired; however, the dealer advised that the failure could be related to nhtsa campaign number: 22v767000 (fuel system, gasoline, engine) however, the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 21,000. Vin tool confirms parts not available. |
| Category | Power Train |
| Date | Sep 28, 2022 |
| State | NC |
| Description | The start stop mechanism has stopped working the traction control keeps randomly turning off when driving as does the screen. It doesn't come back on until I turn car off and restart the clutch has apparently burned up without getting the clutch overheating warning. It only has 28k miles on it and I am an experienced manual driver. I have been going back and forth with the dealer who acknowledged that it is rare to need a new clutch/fly wheel this early but says jeep will not cover it under warranty. I am super frustrated with the service I have received and contradicting information given from dealership. |
| Category | Engine, Unknown Or Other, Vehicle Speed Control |
| Date | Sep 27, 2022 |
| State | VA |
| Description | On 3 different occasions the acceleration got stuck and increased speed. I pressed the brake over and over and the jeep would not reduce speed or slow down for what ranged between 30 - 45 seconds. Had there been a vehicle directly in front of me I would have slammed into the vehicle. If I had been trying to stop at an intersection I would not have been able to stop. I had my child in the car two out of the three times this has occurred. The dealership states that they have not had any complaints of this occurring and could not replicate it during the few minutes they drove it and do not seem to be concerned that this issue could seriously injure or kill me, my child, or others. This is a serious issue that should be addressed immediately. |
| Category | Engine |
| Date | Sep 22, 2022 |
| State | FL |
| Description | 2021 jeep gladiator. Consumer writes in regard to stop/start system not functioning. The consumer stated the stop/start feature reads as not ready. The dealer was unable to determine the cause of the failure. |
| Category | Power Train |
| Date | Sep 17, 2022 |
| State | CA |
| Description | When accelerating in 2 or 3 gear the transmission rattles. The engine will also cut power abruptly at times. |
| Category | Electrical System |
| Date | Sep 12, 2022 |
| State | MI |
| Description | The contact owns a 2021 jeep gladiator. The contact stated that on two separate occasions the vehicle failed to immediately start while pressing the start button. The contact indicated that while attempting to start the vehicle, there were several unknown warning lights illuminated and the vehicle failed to start. The contact stated that after several more attempts the vehicle started and operated as designed. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 10,000. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Unknown Or Other |
| Date | Sep 11, 2022 |
| State | VA |
| Description | While slowing to a stop and fully depressing only the brake with my right foot my vehicle rapidly accelerated into the back of another truck. It felt like the front brakes engaged, but the rear wheels continued to accelerate as the vehicle transmission worked to downshift. Serious safety issue-I am 100% confident that I was standing on the brake and not the accelerator. The road was dry with no gravel and I was gradually slowing to a stop when this occurred. |
| Category | Seat Belts |
| Date | Sep 01, 2022 |
| State | GA |
| Description | The contact owns a 2021 jeep gladiator. The contact stated that the rear middle seat belt failed to retract or operate as needed. The contact stated that the seat belt had to be manually tightened to function as needed. The contact initially took the vehicle to the dealer where a diagnostic test found no defect with the seat belt. As the failure persisted, the contact took the vehicle back to the dealer where the failure was confirmed and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 17,000. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Aug 22, 2022 |
| State | IL |
| Description | Windshield cracked in center - replaced - 3rd windshield installed today(8/22/2022) 1st 2 cracked in same place. If broke could enter driver/passenger compartment. Windshield repair shop and now again by kunes cdjr oregon (chrysler dealer/place first purchased/new), oregon, illinois. Inspected by service department at dealership - |
| Category | Power Train |
| Date | Jul 08, 2022 |
| State | TX |
| Description | While at the dealer for a routine oil change, the tech observed fluid on inside of the passenger rear wheel, brake, and rotor. Fluid appears to be axle fluid that is leaking. |
| Category | Suspension |
| Date | Jun 11, 2022 |
| State | NV |
| Description | My front suspension keeps bottoming out while driving down the road. If I catch a pothole or dip in the road I will bottom out. Today I was in a parking lot and it bottomed out going over a speed bump. I know there is a tsb for the eco diesel rubicons but for no other sub-models. |
| Category | Engine |
| Date | Jun 06, 2022 |
| State | MT |
| Description | I was driving the vehicle, while towing a 5000lb trailer (vehicle tow rating is 6000lb), up a 4-5% grade at 4000'-6000' elevation, with ambient temperature around 80 degrees, and the vehicle unexpectedly derated / limited speed to approx 45 mph with no warning indicators on the vehicle. I had a number of cars and semi trucks behind me, and so I unexpectedly needed to find a safe place to pull over, which was limited due to the road conditions. I travel in areas frequented by semi trucks with limited shoulders. If I had not found a pull-out, this could have been dangerous. This appears to be an issue countered by a number of jeep gladiator diesel owners, relating to either engine oil temperature too high, or egt temp too high when towing uphill. |
| Category | Engine |
| Date | Jun 05, 2022 |
| State | NV |
| Description | Engine oil temperature reached 265 degrees while towing within capacity - engine derated power and I could not drive above 35mph on a road with a speed limit if 75mph. It was dangerous! |
| Category | Fuel/propulsion System, Power Train, Vehicle Speed Control |
| Date | Jun 03, 2022 |
| State | CO |
| Description | Vehicle derates power when ambient temps are 85* f and up while towing my camp (which is far below the max tow rating) during a couple of these derates I was in areas where the speed limit was 65 and 75 mph, my max obtainable speed was 35mph. I heavy truck traffic I feel that was in danger and a hazard in the road. This vehicle is rated to tow far more than the loads it is actually capable of towing in higher temperatures. I have seen my oil temps rise to 265* f on multiple occasions and it seems this is around the temperature that the vehicle starts to derate. It has been my observation that the cooling system is under sized and in turn puts occupants of the vehicle at risk. |
| Category | Engine, Power Train |
| Date | May 31, 2022 |
| State | CA |
| Description | After stopping for fuel in quartzite, arizona I began to merge onto hwy 10. As I accelerated the vehicle limited my speed to 45 mph. This is on a 70 mph section with heavy truck traffic. I was able to pull onto the shoulder and limp to the next exit without incident. I then drove around backroads for 10 minutes, starting and stopping the vehicle and accelerating to 55 mph. After this period of time the vehicle operated normally. This happened with no warning at all, temperatures were all within normal ranges. Since the incident I have found that this "derating" is common to the diesel engine in hot ambient temperatures or while going up hill. My safety was definitely at risk, in a different scenario it could have been much worse. I have spoked with several factory service centers and jeep directly, they say they have never heard of the issue and don't have any advice. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | May 31, 2022 |
| State | MI |
| Description | While towing a trailer the vehicle suddenly reduces power to less than half and multiple check engine lights appear. This seems to happen only when outside temperatures are above 80f. I went from going 65mph to 45mph within 1/4 mile which caused sudden traffic issues behind me. I have had the vehicle to the dealer multiple times and they do not find anything even though there are multiple engine lights. I have had it happen a over 8 times in 1 year. I also have a co-worker that has had the same issue. |
| Category | Engine |
| Date | May 31, 2022 |
| State | TX |
| Description | 3. 0 ecodiesel in the jeep gladiator has cooling issues. Thousands of users affected and discussing on forums and on facebook groups but the manufacturer is unwilling to fix. Core of the issue is that the engine was altered in the gladiator and wrangler over previous installations in the ram and grand cherokee by removing oil coolers and a larger oil pan, which has resulted in high oil temps. At 265 degrees (which is accomplished easily during the summer with a trailer under the tow rating), the engine starts derating and limp mode. The aftermarket community has tested everything ... Removing hoods, fenders different cooling solutions, etc and nothing is working at the moment other than aftermarket solutions to cool the oil (which are negligible at best at the moment due to the space constraints imposed by the engine being quite large in the engine bay not not substantial room for a larger oil pan and external cooler). Chrysler should have put more work in to the design, or not sold the ecodiesel in the vehicle. |
| Category | Engine, Fuel/propulsion System |
| Date | Apr 25, 2022 |
| State | CA |
| Description | When operating the vehicle under heavier loads (5%+ grades, towing even light trailers, higher highway speeds) vehicle loses power limiting speed to 15-50mph depending on how hot the water or oil temperature is. I have had this issue in ambient temperatures as low as 31°f while towing 4000lb up a steep incline, but will absolutely overheat if ambient temp is over 100°f. Vehicle must be left running during a fuel stop or heat soak caused by the vehicle is not running will prevent me from merging back on the highway at a safe speed.... Max speed is 50mph until the engine oil cools off. Air conditioner use as expected makes the problem worse. There are many threads going on the jeep internet forums with many diesel equipped jeep wranglers and gladiators having the same issues, so I know these aren't isolated incidents from my vehicle alone. If you were to search "ecodiesel power derating as temps rise" on google, you would see some discussion. Engine fan runs at full speed, coolant is full, and radiator/grill is clean/free of debris. I have owned this vehicle since new and have operated in many types of conditions/loads over the past 14 months 23,000 miles from 9°-126°f. The first time I had the issue was late may of 2021 (at approx 5,000 miles) and it has happened no less than 20 times since then. The only visual alarm is when coolant temp reaches 248° and the vehicle speed drops to 10mph. The gauge does not read linear........ Meaning the vehicle is almost already overheated by the gauge shows the temp is rising. I can only assume the is intentionally programmed into the code by the vehicle manufacturer to make the operator feel like the high temps are normal. I have not had the vehicle inspected by the local dealer because in the past they were never able to duplicate the conditions in my opinion due to laziness or incompetence. I own an auto repair shop and know the problem to be an undersized cooling system which chrysler does not have an approved fix for. |
| Category | Engine |
| Date | Apr 25, 2022 |
| State | IL |
| Description | Overheating during normal driving. |
| Category | Steering, Suspension, Unknown Or Other |
| Date | Apr 20, 2022 |
| State | OH |
| Description | Traveling speeds excess of 60 mph, any bump or flaw in the road will cause the vehicle to enter into severe vibration and shaking of front end/ axle. The steering wheel violently shakes from side to side and the vehicle will stay shaking until you reduce your speed to under 50 mph. Ball joints and other steering components are put under severe stress. The issue has been reported to the dealer who is unable to correct the issue even with replacing steering stabilizer as they suggest. A formal case was opened with the chrysler group. |
| Category | Tires |
| Date | Mar 20, 2022 |
| State | PA |
| Description | My bridgestone tires were the wrong rated tires put on by chrysler at 70 miles per hour they would bounce did not matter which one would bounce they all did it after hitting a small bump on the highway they are the dueler 255/70/r18 113t ms with 1 nylon and 2 steel belts in tread and only 2 polyester side wall this was to light of a tire for a light truck , talked to chrysler and they just blew me off on this problem I purchased light truck tires and solved the problem they now owe me 95. 97 . I am sure they put these tires on other jeep gladiators. |
| Category | Steering, Suspension |
| Date | Mar 13, 2022 |
| State | MN |
| Description | Suspension: 2021 jeep gladiator - 12,000 miles: on several occasions at freeway speeds vehicle hits uneven road / bumps and vehicle looses steering control like it jumps off the pavement / shutters over road way with no control: at one point I thought I blew a front tire and did loose some control of vehicle and pulled over to shoulder to scope it out: no tire blew: this is a major concern: my safety and the safety of passengers are at risks: I would not put my family members in this vehicle other than city driving!! Tried contacting mopar but was unable to do so - 12 march 2022 - a joke |
| Category | Steering |
| Date | Mar 11, 2022 |
| State | TX |
| Description | Steering is very loose. Vehicle constantly drifts and requires constant steering correction. Approximately 3†of slack in steering response. |
| Category | Steering |
| Date | Feb 27, 2022 |
| State | MD |
| Description | At highway speeds a uncontrollable wobble of the front wheels occurs when hitting a tar strip or bump that is only brought under control by stepping on the brakes very hard to slow the truck to 60mph or less. I think that sudden slowing while in traffic puts not only my life in danger, but also those drivers around me. At this point, the dealer is replacing the steering damper. But I suspect this is a band aid to cover a larger issue. Current mileage is 13,xxx miles. The wheels, tires and suspension are factory stock. |
| Category | Electrical System, Power Train, Steering |
| Date | Feb 21, 2022 |
| State | AR |
| Description | 1. Major electrical system intermittent failures, each incident progressively longer lasting and various malfunction warning lights/messages displayed in dash. 2. Loss of power steering while driving on three separate occasions within a 40 day period. First incident was loss of steering for only a few seconds. Second incident vehicle had to beame shut off and on multiple times before the computer reset and the vehicle drove fine. Third incident was catstrophic loss of electrical the system while driving, vehicle was pulled into middle turn lane where the engine died and would not start. Vehicle unable to start, shift, display hazard warning indicators etc. Vehicle displayed many errors and stated due to safety it would not be allowed to start without servicing. 3. Jeep has been at dealer three times. First incident, electrical malfunctioning was blamed on power step installation. Second incident was blamed on loose ground wire in engine bay. Third incident has yet to be determined by dealer. Vehicle is still at dealer, and there were approximately 73 computer dtc's pulled by the technicians that I was informed of. 4. Many various warning lamps and messages appeared on dash. Everything from shifter, engine, power steering, 4wd, no bus error, tpms, electronic stability control, anti lock brakes, airbag system etc. These errors flickered on and off randomly before moving to next error displayed. |
| Category | Steering, Suspension |
| Date | Feb 13, 2022 |
| State | TX |
| Description | I was exiting the freeway with a speed limit of 75 mph. On the off-ramp I lost control of the gladiator. The front end wobble was so bad that I could not hold onto the steering wheel for fear of breaking my wrist. Instead I had to wrap my arms about the wheel in an attempt to stop the wobble. I was unable to keep the vehicle in my lane, and finally ended up in a large ditch next to the off ramp. What happened appears to be a problem with the mopar 1. 5" lift kit installed by the dealer. The kit was installed 8/17/2021. This incident occurred in jan 2022, about 4,000 miles later. I had the kit installed and then inspected about a month later specifically to check for any loose bolts, and to double check the torque for the bolts. The cv bar in the front lost a the bolt on the passenger side, dropping the cross bar and resulting in total loss of control of the passenger side front tire. I felt very lucky not to have been injured, and not to roll the jeep. It took about 150 feet to stop the vehicle in the ditch. I am attaching a photo of the bar held in place after the accident using bungie cords. This was done just to get the bar off the road and allow for moving the vehicle. The mechanic was able to secure the cross bar with a new bolt. The original bolt and nut were not found. We speculate that either the bolt was not torqued correctly or might have been missing a lock washer. At any rate, potentially this could have resulting in much worse. If this happened just a few seconds earlier on the freeway, the damage and injuries could have been much worse. Now the vehicle is driving like new, after new bolt and alignment. However, I will be checking those bolts more frequently, particularly if I notice any extra play in the steering. Before this happened, the play in the steering had increased. I thought I just needed an alignment, but it was much worse than that. Really I would think this cross bar needs redesign to ensure it can't break loose. |
| Category | Steering |
| Date | Feb 03, 2022 |
| State | IA |
| Description | Driving at approx. 70 mph the vehicle steering became very difficult to control. I was unable to turn the steering wheel ( it felt like a vehicle without power steering at low speed). I slowed the vehicle down, I could feel the steering get easy as I neared a stop. After stopping at a stoplight and resuming the vehicle drove normally. The vehicle was never shut off. |
| Category | Power Train, Steering |
| Date | Feb 01, 2022 |
| State | GA |
| Description | Transmission is very clunky and jerky especially at low speed or when little input is applied to the gas and or if you are switching between brakes and gas in traffic. Transmission feels very hesitant. The steering isn't terrible at low speeds but at highway speeds the vehicle wanders left and right at random. I have to put it a lot of micro movements with the steering wheel in order to keep it straight. |
| Category | Steering, Suspension |
| Date | Jan 31, 2022 |
| State | ME |
| Description | The "death wobble." when driving over 55mph even the slightest bump will set off a violent chain reaction of vibrations. This causes unsafe driving conditions and loss of control. The only way to regain control is to quickly slow down to less than 55mph and at highway speeds this is extremely dangerous. Jeep has failed to fix this and wont even acknowledge that it is an issue. |
| Category | Steering, Suspension |
| Date | Jan 25, 2022 |
| State | TX |
| Description | In january 2021, my 2021 jeep gladiator overland became unstable at normal freeway speeds (60-75 mph) on many occasions. The slightest bump or surface irregularity stimulates a violent and sustaining side-to-side vehicle shudder/vibration from the front suspension that was very extreme that lasted for over 2 minutes or until the vehicle slowed to around 60 mph; where stable vehicle behavior restored. This extreme instability and needed hard braking creates a serious driving hazard. I have taken it to 2 separate dealers who cannot find any issue and are unwilling to investigate unless it happens in their presence even with video proof. I have also taken to a tire shop and had the tires re-balanced and put on a road force machine. The tire shop found no issues with the tires or balancing. This started at about 23,000 miles and occurs more as the temperatures drop. This failure mode is severe, occurs without warning, is not detectable until it occurs and is very frightening. My jeep has stock, factory wheels and factory tires in good balance with no visible or abnormal tread wear. This is a dangerous condition that needs immediate correction. A 1 year old vehicle with 23,000 miles in excellent condition, no accident history and no modifications should not be doing this. Side note; I did have to have the engine replaced after 11 months of ownership and the jeep came from the factory with cracked spark plugs and had the spark plugs replaced after 1 week of ownership. This is an ongoing issue with no resolution. |
| Category | Suspension |
| Date | Jan 23, 2022 |
| State | MI |
| Description | In december, 2021, my 2021 jeep willys gladiator became unstable at normal freeway speeds (70-75 mph) on ~8 occasions. At these speeds, the slightest bump or surface irregularity stimulates a violent and sustaining side-to-side vehicle shudder from the front suspension that was so extreme that it splashed my cola and ice from the center cup holder to the dashboard and doors. R-l-r steering inputs had no effect and hard braking had no effect until the vehicle slowed to around 60 mph; where stable vehicle behavior restored. This extreme instability and needed hard braking creates a serious driving hazard. The dealer is installing a new steering damper. The engineer in me says there is a bearing, bushing or ball joint as root cause. This defect manifested at ~23,000 miles and occurs more readily as the temperatures drop below 20 deg f. This failure mode is severe, occurs without warning, is not detectable until it occurs and its effect is panic-inducing. My jeep has stock, factory aluminum wheels and normal sized michelin all-season radial tires in good balance with no visible or abnormal tread wear. I ordered this vehicle new on 3/1/2021. The 'gladiator forum' calls this condition "death wobble". Anecdotally, the condition appears to be associated with vehicles having "lift kits" as well as stock vehicles. My 'willys jeep is built by fca with a modest suspension lift relative to the base gladiator models. Other (anecdotal) owner information has identified loose ball joints, defective drag link bushings and steering free play as root causes in other new, low mileage vehicles. I am a retired engineer with vehicle development, professional driving and prototype vehicle experience. This is a dangerous condition that needs immediate correction. A 7-month old vehicle with 25,000 miles in excellent condition, no accident history and no modifications should never do this. A steering damper may reduce this death wobble but there is a more likely root cause. |
| Category | Steering:hydraulic Power Assist:pump |
| Date | Jan 20, 2022 |
| State | MI |
| Description | The contact owns a 2021 jeep gladiator. The contact stated while driving 75 mph, the vehicle inadvertently lost power steering assist. There were no warning lights illuminated. The contact continued to drive the vehicle with manual steering functionality. The contact stated that one and a half miles later the vehicle regained power steering functionality. The contact pulled to the nearest parking lot and notified the dealer of the failure. The vehicle was taken to the dealer who diagnosed that the steering pump needed to be replaced. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 2,900. |
| Category | Suspension |
| Date | Jan 20, 2022 |
| State | NY |
| Description | My jeep has bottomed out multiple times on normal road bumps. I've owned 4 other jeeps and have never experienced this before I've noticed there is one 3" of travel allotted between the front axle and the bump stops and I under stand that the diesel motor weight more than the 3. 6l but to not compensate for the extra weight and running the same suspension setup as the 3. 6l is not even right.... To spend 57,000$ on a vehicle that I can't just drive down the road without having to watch for bumps or manhole cover because I don't want to jar my back is no peace of mind. |
| Category | Air Bags, Electrical System, Engine |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The failure of the vehicle's safety condition check for an empty driver's seat for an auto stop indicates that the “occupant restraint controller (orc)†and/or the “advanced front air bag system†are not receiving proper information. This creates a serious safety hazard as the front air bags may not deploy or may not “adjust the inflation rate of the advanced front air bags†as specified in the owner's manual. For driver safety, these systems and their associated sensors should be fully examined and tested. The vehicle auto stops when the driver's seat is not occupied, in direct conflict with owner's manual. The owner's manual specifically states that if the “driver's seat is not occupied†that the “engine will not stop.†note that this system safety check is separate and distinct from the “driver's seat belt is not buckled†check. The vehicle fails to properly check for the empty driver's seat safety condition before initiating an auto stop. The associated auto stop malfunction was reproduced and confirmed by multiple service personnel at 2 jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an fca technical advisor (ta) claimed that the vehicle is “operating as designed“, despite the vehicle operating in violation of the owner's manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request. |
| Category | Electrical System, Engine |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle auto stops when turning down or turning off the climate controls, in direct conflict with owner's manual. This condition is not listed as one of the three conditions to activate an auto stop in the owner's manual. This condition is also not listed as one of the conditions that will inhibit the vehicle from an auto stop in the owner's manual. Furthermore, the instrument cluster never presents a “stop/start ready†message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 different dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an fca technical advisor (ta) claimed that the vehicle is “operating as designed“. This portion of the vehicle's auto start / stop system is not operating as designed and documented in the owner's manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle auto starts when the brake pedal is pressed. The owner's manual does not list this as one of the “conditions that will cause the engine to start automaticallyâ€. The vehicle is operating in direct conflict with owner's manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver's intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an fca technical advisor (ta) claimed that the vehicle is “operating as designed“. This portion of the vehicle's auto start / stop system is not operating as designed and documented in the owner's manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request. |
| Category | Electrical System, Engine, Seat Belts |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle auto stops when putting on the driver's seat belt, in direct conflict with owner's manual. The owner's manual specifies that if the “driver's seat belt is not buckled†it will prevent an auto stop, but preventing the auto stop is the opposite of the act of buckling the seat belt initiating the auto stop. Furthermore, the instrument cluster does not present a “stop/start ready†message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents factually incorrect information to the driver and the vehicle unexpectedly stops creating driver confusion and distraction. Additionally, this creates a serious safety hazard as the issue inhibits the driver from attempting to flee an emergency situation, wherein the driver hops into an idling vehicle, plugs in their seat belt, and the vehicle turns itself off. The malfunction was reproduced and confirmed by multiple service personnel at 2 different dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an fca technical advisor (ta) claimed that the vehicle is “operating as designed“. This portion of the vehicle's auto start / stop system is not operating as designed and documented in the owner's manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request. |
| Category | Electrical System, Engine |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle's auto start / stop system activates and shuts off the vehicle while the instrument cluster reads “stop/start not readyâ€, in direct conflict with owner's manual. Per the owner's manual, the first condition for an auto stop with a manual transmission is that the instrument cluster must read “readyâ€. Other jeep vehicles, clearly show “ready†on the instrument cluster before shutting off. However, the jeep gladiator presents a false / incorrect “not ready†notification to the driver on the instrument cluster before shutting off. This anomaly with the auto stop / start system distracts the driver and creates confusion impeding normal driving operations such as stopping at traffic lights / signs, pedestrian areas, and parking lots. This poses a serious safety hazard as the vehicle will unexpectedly shut off when the driver is not prepared and presented with an incorrect notification warning. In heavy traffic, this could lead to a stalled vehicle and a rear-end collision. The “not ready†malfunction was reproduced and confirmed by multiple service personnel at 2 different dealership, who expressed safety concerns. The “not ready†malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an fca technical advisor (ta) claimed that the vehicle was “operating as designed“. The vehicle is not operating as designed, as the jeep design engineers would likely not design a vehicle that presents blatantly incorrect information to the driver. If this display screen on the instrument provides false information to the driver, other displays may also provide false readings to the driver. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request. |
| Category | Electrical System, Engine |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle auto starts when the fan is turned on without the ac. The owner's manual does not list this as one of the “conditions that will cause the engine to start automaticallyâ€. The vehicle is operating in direct conflict with owner's manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and may begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver's intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an fca technical advisor (ta) claimed that the vehicle is “operating as designed“. This portion of the vehicle's auto start / stop system is not operating as designed and documented in the owner's manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request. |
| Category | Electrical System, Engine |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle auto starts when the ac is turned on with the auto havc set to off. The owner's manual states that “the engine will start automatically when†the “actual cabin temperature is significantly different than temperature set on auto hvac.†the vehicle is operating in direct conflict with owner's manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and may begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver's intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an fca technical advisor (ta) claimed that the vehicle is “operating as designed“. This portion of the vehicle's auto start / stop system is not operating as designed and documented in the owner's manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request. |
| Category | Electrical System, Engine, Seats |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle auto stops when the driver's seat is not occupied, in direct conflict with owner's manual. The owner's manual specifically states that if the “driver's seat is not occupied†that the “engine will not stop.†note that this system safety check is separate and distinct from the “driver's seat belt is not buckled†check. Furthermore, the instrument cluster never presents a “stop/start ready†message which is the first necessary condition for an auto stop. The vehicle fails to properly check for the empty driver's seat safety condition before auto stop. This auto stop violates jeep's published safety check condition and poses a serious safety hazard. This issue poses additionally serious safety hazards as the vehicle will shut off with the driver outside the vehicle, leaving the driver with an incorrect understanding that the vehicle is properly locked out from an auto start condition. Therefore, if the driver is operating on or under the vehicle with it auto stopped, the passenger can unintendedly auto start the vehicle resulting in a serious injury or the loss of a finger. Additionally, in thinking that the vehicle is off the driver may leave the vehicle unattended in their garage and after 5 minutes the vehicle will auto start filling the garage / house with toxic fumes and presenting a serious life-threatening fire hazard. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an fca technical advisor (ta) claimed that the vehicle is “operating as designed“. This portion of the vehicle's auto start / stop system is not operating as designed and documented in the owner's manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Jan 14, 2022 |
| State | TX |
| Description | the vehicle auto stops when the hood is closed and the driver remains in the seat with the seat belt buckled. The owner's manual specifies that an open hood will prevent an auto stop, but preventing the auto stop is the opposite of closing the hood initiating the event. Furthermore, the instrument cluster never presents a “stop/start ready†message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops which confuses and distracts the driver. Additionally, after jump starting another vehicle, the vehicle's battery may be sufficiently depleted. Upon closing the hood, the vehicle could auto stop, and with the numerous other malfunctions impacting the auto stop system the vehicle may not be able to restart possibly leaving the driver stranded. The unexpected / wanted auto stop could cause a rear-end collision of the stranded vehicle leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an fca technical advisor (ta) claimed that the vehicle is “operating as designed“. This portion of the vehicle's auto start / stop system is not operating as designed and documented in the owner's manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request. |
| Category | Electrical System, Engine |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle auto starts when opening the driver's door. This is not listed under “conditions that will cause the engine to start automatically while in stop/start auto stop active mode†in the owner's manual. Other jeep models do not auto start upon opening the driver's door. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and begin to roll when the driver's door is open and the driver is not properly secure in the driver seat. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an fca technical advisor (ta) claimed that the vehicle is “operating as designed“. This portion of the vehicle's auto start / stop system is not operating as designed and documented in the owner's manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request. |
| Category | Engine, Fuel/propulsion System, Steering |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle auto stops when the steering wheel is turned, in direct conflict with owner's manual. The owner's manual specifies that “steering angle beyond threshold†will prevent an auto stop, but preventing the auto stop is the opposite of initiating the event. Furthermore, the instrument cluster never presents a “stop/start ready†message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an fca technical advisor (ta) claimed that the vehicle is “operating as designed“. This portion of the vehicle's auto start / stop system is not operating as designed and documented in the owner's manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request. |
| Category | Engine, Fuel/propulsion System |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle auto stops when the defrost is turned off, in direct conflict with owner's manual. The owner's manual specifies that “hvac is set to full defrost mode†will prevent an auto stop, but preventing the auto stop is the opposite of initiating the event. Additionally, this issue occurs when the hvac is operating at less than full defrost mode. Furthermore, the instrument cluster never presents a “stop/start ready†message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an fca technical advisor (ta) claimed that the vehicle is “operating as designed“. This portion of the vehicle's auto start / stop system is not operating as designed and documented in the owner's manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request. |
| Category | Engine, Fuel/propulsion System |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle randomly stalled out / died while idling, with the clutch pedal fully engaged. This poses a serious safety hazard as the vehicle may unexpected stall out at a traffic light or while driving resulting in a serious accident. The most likely risk is a stalled out vehicle in heavy traffic resulting in a rear end collision. The vehicle stall out and failure to maintain idle malfunction was reported to the local dealership and an fca technical advisor (ta). The vehicle's stall out was witnessed and documented by an independent mechanic. However, the dealership and fca ta continue to state that the vehicle is “operating as designed†and that “this is normal characteristic of the vehicleâ€. These claims indicate that the jeep gladiator engineering design team intentionally designed the vehicle to stall out with the driver completely pressing in the clutch pedal. The vehicle is available for inspection upon request. |
| Category | Engine, Fuel/propulsion System, Visibility/wiper |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle auto starts when the defrost is turned on below the max or full setting. The owner's manual specifies that “the engine will start automatically when†the “hvac is set to full defrost modeâ€. The vehicle is operating in direct conflict with owner's manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and may begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver's intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an fca technical advisor (ta) claimed that the vehicle is “operating as designed“. This portion of the vehicle's auto start / stop system is not operating as designed and documented in the owner's manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request. |
| Category | Engine, Vehicle Speed Control |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle's throttle spikes / surges when the driver completely lifts off the accelerator and presses in the clutch. The issue indicates the throttle sticks after the driver lifts off the accelerator. The issue happens in multiple gears at various rpms. The issue happens with or without the climate controls off. The issue regularly occurs in 4th gear at 44 mph at ~1900 rpms. On 1/26/2021 while on a ride along, the customer and service tech at texan dcjr were able to recreate the issue multiple times. On 1/29/2021, the service director at texan dcjr stated to the customer that he and 3 members of his team were able to recreate the issue multiple times. However, the service director falsified and backdated the service records to 1/28/2021 claiming that they “couldn't duplicate concern†and that the “vehicle is driving normal.†after two inspections, the fca ta claimed that he “couldn't duplicate concernâ€, the “vehicle is driving normalâ€, and that the vehicle was “operating as designedâ€. Then on 9/17/2021, the fca ta was able to recreate the issue multiple times, but the fca ta continued to state that the vehicle was “operating as designed“. The fca ta contradictory claims the vehicle was “operating as designed†both when he could not recreate the issue and when he could recreate the issue. This throttle surge issue substantially impairs the vehicle's use as it impacts shifting gears and normal driving operation. The issue occurs sporadically which surprises and distracts the driver creating a serious safety hazard as attention is diverted from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed†indicates that the jeep gladiator engineering design team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request. |
| Category | Engine, Fuel/propulsion System, Vehicle Speed Control |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle's throttle surges sporadically when shifting gears without driver input to the accelerator / controls. The issue impacts the driver's ability to operate the vehicle safely in heavy traffic or dynamic situations. The throttle surges while shifting introduce delays to driver reaction times, and they create a safety hazard in heavy traffic where fractions of a second can make the difference in a major accident. The throttle surge while shifting malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the service director falsified and backdated the service records to claim that they “couldn't duplicate concern†and that the “vehicle is driving normal.†the throttle surge while shifting was recreated by 4 independent mechanic shops and documented as a safety concern. An fca technical advisor (ta) claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. Additionally, the fca ta claimed that the vehicle is equipped with rev matching; however, the vehicle's owner's manual and available technical documentation do not mention rev matching. And, the issue occurs while braking when a vehicle would not intend to rev match. The randomness of this throttle surge issue also causes the driver to briefly take their eyes off the road between every shift to check the tachometer for the throttle surge malfunction. Distractions like this which divert the driver's attention during what should be routine driving tasks, creating a safety hazard. To account for the unexpected throttle spike, the driver must deviate from a normal driving routine by taking extra steps and inducing significant delays in response times. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request. |
| Category | Engine, Fuel/propulsion System |
| Date | Jan 14, 2022 |
| State | TX |
| Description | The vehicle's throttle bounces and surges off idle, in direct opposition to the driver's inputs to the controls. After the driver lifts off the accelerator and engages the clutch, the rpms drop slowly to idle, then the throttle regularly bounces and surges without user input to the controls by ~500 to ~1,500 rpms. The issue occurs while driving in every gear and or in neutral. The issue occurs frequently but not every time. The issue occurs with or without the driver's foot on the brake. The failure to maintain idle malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the service director falsified and backdated the service records to claim that they “couldn't duplicate concern†and that the “vehicle is driving normal.†the throttle spike off idle was recreated by 4 independent mechanic shops and documented as a safety concern. An fca ta claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. The throttle bounce and spike off idle substantially impairs the vehicle's use as it impacts normal driving operations such as shifting, accelerating, and braking. The throttle bounce off idle creates as serious safety hazard as it causes the driver to delay or miss shifts in heavy traffic and divert attention from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed†indicates that the jeep gladiator engineering design team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request. |
| Category | Engine, Vehicle Speed Control |
| Date | Jan 11, 2022 |
| State | TX |
| Description | The vehicle fails to maintain idle. During normal driving conditions the idle spikes significantly and noticeable from 200 – 2,000 rpms. The throttle surges unpredictably without driver input to the controls. The failure of the vehicle to maintain idle creates a serious safety hazard as it distracts the driver's attention and substantially impairs the vehicle's use during routine driving tasks. The failure to maintain idle malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the service director falsified and backdated the service records to claim that they “couldn't duplicate concern†and that the “vehicle is driving normal.†an fca ta stated that, “there are certain scenarios where the engine's idle speed may increase normally without accelerator input, this would include a/c operation or alternator charging requirements, however the difference in rpm is very slight and most people do not notice it and it will not cause the vehicle to gain or lose speed.†however, the malfunction occurs with a fully charged battery and the climate controls off, and it is highly noticeable. The fca ta stated that the vehicle was “operating as designed†when he could not recreate the failure to maintain idle malfunction. However, the same fca ta stated the vehicle was “operating as designed†after he was able to recreate the failure to maintain idle. Both of these statements cannot be factually correct as they directly contradict. Four independent mechanic shops evaluated the vehicle and were able to recreate the failure to maintain idle. A new service director and a service manager at another dealership both recreated / observed the failure to maintain idle and said that it was not right. However, after inspecting the vehicle again the fca ta stated that “this is normal characteristic of the vehicleâ€, implicating jeep gladiator engineering design team. The vehicle is available for inspection upon request. |
| Category | Steering |
| Date | Jan 11, 2022 |
| State | TN |
| Description | When at highway speeds, hit a bump in the road and it causes a "death wobble". |
| Category | Steering |
| Date | Jan 09, 2022 |
| State | NH |
| Description | At highway speeds this vehicle wanders constantly. Keeping it in lane is more than a full time job. Windy conditions and or vehicle passing is a white knuckle experience . Looking at any of the jeep gladiator forums, this condition is a continuing condition / concern. |
| Category | Suspension |
| Date | Jan 07, 2022 |
| State | OH |
| Description | Experienced death wobble-violent shaking of steering wheel and car side to side -on highway on 1/6/2022. It happened twice, 5 mins from my home. Both incidents occurred in expressway. Once while traveling 70mph and had to swiftly change two lanes in rush hour traffic to the slow lane. The shaking stopped stop at reduced speed to 50. Then the second time minutes later I was going 57mph in the slow lane and the violent shaking started again. Luckily it was at my homes exit. I slowed down and drove the 4 blocks on the streets straight to my garage. Called jeep next morning and they can't pick it up until wednesday, january 12. Bought this truck brand new from jeep in may 2021. When I test drove it, steering pulled to one side. Had it aligned as part of the purchase. Months later I had steering problems and took it to them and they changed the track bar. A few weeks ago I did an oil change with them and they rotated the tires. And now I got the death wobble twice yesterday. There's something in the suspension that's either broken, loose, or worn out. I don't feel safe. |
| Category | Steering |
| Date | Jan 06, 2022 |
| State | SC |
| Description | Multiple incidences of death wobble at higher speeds... Primarily on interstate after going over minor defects in road... Overpass, etc... Getting more frequent.. Requires slowing way down to 40 mph to correct. |
| Category | Engine, Service Brakes |
| Date | Dec 27, 2021 |
| State | TX |
| Description | There is a failure of the vehicle's brake throttle override (bto) system which poses a serious safety hazard. When braking the throttle will surge from ~500 to ~1,500 rpms without driver input (foot completely off the accelerator pedal, clutch pedal pressed in, and applying brake pedal). Despite the driver's foot firmly engaging the brake pedal, the vehicle sends rogue commands to the throttle to surge in the direction opposition to the driver's inputs and intentions. The bto malfunction creates a serious safety hazard as it impacts stopping distance. It also causes driver distraction / confusion causing them to second guess that they accidentally brushed the accelerator, which could lead to a serious accident. There is a significant risk that the vehicle's bto system may not prevent an unintended acceleration (ua) event leading to severe injury or death. For driver safety, the bto system should be fully operational and the throttle should not spike while braking. The bto malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the service director falsified and backdated the service records to claim that they “couldn't duplicate concern†and that the “vehicle is driving normal.†an fca technical advisor (ta) inspected the vehicle, and he stated that “the brake pedal should always take precedence over the acceleratorâ€. The fca ta stated that the vehicle was “operating as designed†when he could not recreate the issue. However, the same fca ta stated the vehicle was “operating as designed†after he was able to recreate the throttle surge while braking multiple times. Both of these statements cannot be factually correct as they directly contradict. The fca ta claims that vehicle is “operating as designed†indicating that the jeep engineering team violated the bto standard governing the safe operation of a motor vehicle when designing the gladiator. The vehicle is available for inspection upon request. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Dec 24, 2021 |
| State | TX |
| Description | The vehicle operates in direction violation of the code of federal regulations (cfr): 49 cfr 571 standard no. 124 outlining the federal motor vehicle safety standards governing the operation of the accelerator control systems. The “standard establishes requirements for the return of a vehicle's throttle to the idle position when the driver removes the actuating force from the accelerator control.†571. 124 section 5. 1 requires that “there shall be at least two sources of energy capable of returning the throttle to the idle position within the time limit specified by s5. 3 from any accelerator position or speed whenever the driver removes the opposing actuating force.†571. 124 section 5. 3 requires that the “maximum time to return to idle position shall be 1 second.†after testing, the average return to idle time is 5. 2 seconds, indicating the failure of a dual-redundant fail safe. The excessive delay in the return to idle is due to frequent but unpredictable throttle spikes that occur without input to the controls as the driver's foot is completely off the accelerator. These unexpected / unwanted throttle surges vary from ~200 to ~1,500 rpms. The excessive delay in the return to idle poses a significant safety risk to the driver and others. The throttle malfunction was reproduced and confirmed by 4 personnel at the local dealership, including the service technician, shop foreman, service manager, and service director. However, the service director falsified and backdated the service records to claim that they “couldn't duplicate concern†and that the “vehicle is driving normal.†an fca technical advisor (ta) inspected the vehicle, and he recreated the failure to return to idle within 1 second. However, the fca ta claims that vehicle is “operating as designed†indicating that the jeep engineering team violated this federal regulation governing the safe operation of a motor vehicle when designing the gladiator. The vehicle is available for inspection upon request. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Vehicle Speed Control |
| Date | Dec 17, 2021 |
| State | OR |
| Description | While acc deactivated but not turned off (in "cancelled state", where you can resume with a button), I was at a drive-thru ordering my food, when I finished ordering I slowly lift my foot of the brake then suddenly the car lunged forward as if it was going to catch up to set cruise control speed, fortunately I braked immediately otherwise I could have crashed into the car in front of me. Another incident happened on my driveway, I stopped on my driveway to open the garage door, when I lifted my foot of the brake, the car lunged forward. (same as before, acc deactivated but not turned off). It is very scary and worrisome, I am worried that it will happen again and I won't be so lucky then. |
| Category | Power Train, Suspension |
| Date | Dec 17, 2021 |
| State | CA |
| Description | Right rear axle seal leak causing oil to go onto brake pads oil leak from shock absorber reservoir |
| Category | Steering |
| Date | Dec 17, 2021 |
| State | LA |
| Description | From when I picked up the new vehicle from the dealership there's been excessive "play" in the steering wheel. The vehicle drifts in its lane, requiring constant corrections. Issue is more pronounced on a highway versus city driving. |
| Category | Power Train, Service Brakes |
| Date | Dec 16, 2021 |
| State | FL |
| Description | Right rear axle leaking possibly causing brake contamination and unexpected decrease in braking |
| Category | Service Brakes, Wheels |
| Date | Dec 01, 2021 |
| State | WI |
| Description | Axle has leaked for a second time. No notification. Grease starts to seep out of the right rear passenger side onto the brake rotor and wheel. Fixed at 6800 miles. Happening again at 8500. Was without the truck for a month the first time. There is no warning when this happens. |
| Category | Electrical System, Exterior Lighting, Lane Departure: Blind Spot Detection |
| Date | Nov 28, 2021 |
| State | NM |
| Description | I bought a new 2021 jeep gladiator at larry h dealer in albuquerque nm , after a month and haft more or less I took the car for second time to the dealer the car was there for 80 days because mirrors, blind spot asist not working , door conector dint click correctly , etc, dealer told me after 80 days I have to pick up the car unfinish until part will arrive saying the car was safe to drive but battery could drain , never mentioning what could be the reason , a few days after I notice the wiper turning on randomly , the hight beams no working properly and the car having issues with the start. I when to the dealer with big concern about could be something releared with the computer because they worked on it already and they told me no way could be the cumputer issues . A weeks after I took the car to the dealer and in a week they fixed the problems without gave me a report about what they did , almost the same that happen in my 80 days before . Verbally at the dealer they say was somting with the computer but that all what I got from them so far . Nhtsa the reason im filling this is because you can check the safety of the car when are new or even when they are been on the road for a while but dealer doing what they are not supost to do bring accident to our cummunity as wells , we should stop those bad practices before become tragery . Thank you |
| Category | Unknown Or Other |
| Date | Nov 26, 2021 |
| State | DC |
| Description | Accelerating while driving three times last time almost most cause accident I took it to koons dealership in tyson corner on 12/26/2021 advisor was greg jackson it wasn't happening while I was there so nothing was done…. |
| Category | Steering |
| Date | Nov 22, 2021 |
| State | OH |
| Description | Multiple incidents of violent death wobble at higher rates of speed between 60 and 75 mph. Vehicle must be rapidly brought to below 35 mph before it settles down. Seems to happen most often on the highway when going over and overpass where the seam between the road and the bridge is. Especially happens when the transition strip is diagonal to the path of travel. Vehicle has been at the dealership twice, first for sloppy and loose steering which they said they were unable to verify, that everything seemed fine. And most recently for the incidents of death wobble. Again the dealership claims they cannot replicate the issue. We feel the vehicle is unsafe to drive and will not pick it up until chrysler has resolved the issue |
| Category | Power Train, Steering, Suspension |
| Date | Nov 16, 2021 |
| State | AL |
| Description | Rear axle assembly leaking fluid onto rear brake drum and wheel hub assembly, potentially rendering brakes non-functional in rear of vehicle. Excessive drift/play in steering at moderate speeds (40mph+) "death wobble" experienced at speeds ~70mph. Front wheels/suspension near total loss of control. Steering column violently shuddering, and required excessive force to control. Vehicle is dealer stock, completely unmodified, with only 9500 miles on it. Dealer currently has vehicle. Replaced rear axle assembly. Currently test driving to try and reproduce shaking in steering and front drivetrain. |
| Category | Steering, Suspension, Unknown Or Other |
| Date | Nov 14, 2021 |
| State | WA |
| Description | 8000 miles on new purchase, never off road, this jeep goes into a violent shimmy/wobble 60-70 when in an ever so slight off of center steering angle on the freeway after crossing an expansion joint or other sharp road irregularity. Coasting down is the only way it goes away. Full throttle acceleration out doesn't help, nor hard braking. It's not consistent, but it's happened to me three times in recent weeks as the summer temperatures subsided from the 80's f into the fall 40-60 f. Again, purchased brand new may 2021, tire pressures are proper, only driver, no other passengers or cargo. The onset is unexpected and frightening. The local dodge / jeep dealer where I have had one oil change seems to be unaware of a fleet issue or problem. It seems to be widely reported on various automotive blogs. Please help. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Steering |
| Date | Nov 04, 2021 |
| State | FL |
| Description | The steering seems like it has a lot of play and when driving you have to do a lot of corrections to keep vehicle in its lane |
| Category | Electrical System, Steering, Unknown Or Other |
| Date | Oct 23, 2021 |
| State | WI |
| Description | This is the second occurrence I've had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a “service shifter†warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in may 2021 at 9000 miles, and again in october 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to fca by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control. |
| Category | Steering |
| Date | Oct 20, 2021 |
| State | NC |
| Description | I purchased a new 2021 jeep gladiator rubicon. The steering wanders at all speeds causing continuous correction of the steering wheel. The vehicle drifts and is potentially a safety hazard. The dealership does not acknowledge there is a problem with the 2021 model. |
| Category | Suspension:front:shock Absorber |
| Date | Oct 07, 2021 |
| State | CA |
| Description | The contact owns a 2021 jeep gladiator. The contact stated while driving 70 mph on concrete pavement, after transitioning from the concrete pavement to asphalt, the front end of the vehicle bottomed out inadvertently. The contact veered to the side of the road. The contact was able to continue to drive the vehicle at a lower speed. The vehicle was taken to the dealer who tests drove the vehicle and diagnosed that the front shock absorber needed to be replaced. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not repaired. The approximate failure mileage was 1,100. |
| Category | Power Train |
| Date | Sep 23, 2021 |
| State | KS |
| Description | Leakage of oil from rear passenger side axle seal. Vehicle was purchased new in march 2021 and leak discovered in september 2021. |
| Category | Service Brakes, Steering, Wheels |
| Date | Sep 23, 2021 |
| State | FL |
| Description | Leaking axle , transmission fluid leaking onto wheel and brakes. Was deemed unsafe to drive, parts on back order. Car swerves hard to right doesn't steer straight |
| Category | Wheels |
| Date | Sep 22, 2021 |
| State | CO |
| Description | Purchased vehicle 8/20/21. Car was brought into dealership for repairs to the rear axel leaking. This seems to be a huge problem with gladiator trucks and feel this should be considered a recall. The part needed to fix is on back order with no eta date which is even more concerning. I have a brand new car and I have to drive with it not operating at 100%. There is zero reason for this. If the part is on back order with no eta this is clearly happening g to a lot of other gladiator owners. I discovered leak due to jeep forum. I'm grateful I checked. Jeep needs to address this and not allow defecting vehicles leave assembly. My car only has 1000 miles and leak was discovered around 950 miles. |
| Category | Power Train |
| Date | Sep 21, 2021 |
| State | IL |
| Description | Leaking rear passenger axle seal. Axle lubricant is spun all around the inside of the wheel and hub assembly; including break pads and caliper. |
| Category | Power Train |
| Date | Sep 21, 2021 |
| State | WI |
| Description | Leaking rear axle seal. Needs replacement of entire axle |
| Category | Power Train, Service Brakes |
| Date | Sep 20, 2021 |
| State | VA |
| Description | Right rear axle seal failure, was already inspected and verified at dealership. With the axle seal leaking, there is a hazard and potential for brake failure due to the gear oil covering the rear brake. Also, metal to metal differential gears will occur, causing metal shavings to contaminate the rear differential housing. No warning lamps or any in cab indications were/ are visible. Was noticed by visual inspection after the issue was brought up multiple times on a forum and social media. |
| Category | Steering, Visibility/wiper |
| Date | Sep 18, 2021 |
| State | IL |
| Description | The vehicle has a lot of wandering movement while driving. The undercarriage of the vehicle and the driveshaft/steering feels like it is loose. The vehicle is difficult to keep on a center point in the lane inez; it drives like bumper bowling balls on a bowling lane. I have felt a few times that the vehicle was going to pull into the shoulder of the road or over the center line into oncoming traffic and have to maintain movement in the steering wheel almost constantly to keep it in the lane. I will be taking it in to the dealer for inspection but it only has a few hundred miles on it and I felt it move like that from the first full day I owned it. I brought it home with 27 miles on it. No warning lamps, messages or alarms. Windshield fogs up considerably in the rain and the defroster only makes it partially clear. Window gets condensation on it from the defroster so it fogs the window anyway. Tried multiple settings and temperatures to resolve, even opening the windows and still difficult to clear windshield of excessive moisture when no external precipitation. |
| Category | Steering |
| Date | Sep 15, 2021 |
| State | OH |
| Description | No single incident to report. Vehicle needs constant re-steering while at highway speeds. Vehicle drifts constantly and needs constant adjustment to stay on road. Have had the vehicle back to the dealer two times for repairs. Dealer says no fault found. But does agree that there is a defect. Says best case is to wait for a recall on situation. Am an unhappy customer. |
| Category | Power Train, Service Brakes |
| Date | Aug 25, 2021 |
| State | AL |
| Description | Right rear axle seal leaking fluid onto the brake rotor, caliper, pads and wheel. From research this appears to be a common problem with this model year with numerous owners reporting that dealerships are replacing the entire axle assembly on that side. |
| Category | Power Train |
| Date | Aug 24, 2021 |
| State | IL |
| Description | Dealer noticed right rear axel leaking. |
| Category | Power Train, Service Brakes |
| Date | Aug 24, 2021 |
| State | TX |
| Description | Right rear axle seal is leaking fluid after only 3,500 miles and 3 months of ownership. This axle fluid is leaking onto the brake rotor and the wheel. |
| Category | Power Train, Service Brakes |
| Date | Aug 19, 2021 |
| State | NJ |
| Description | Rear passenger axle seals in 2021 models are leaking and leaving axle lubricant on brake pads |
| Category | Air Bags: Air Bag/restraint Control Module |
| Date | Aug 10, 2021 |
| State | TX |
| Description | The contact owns a 2021 jeep gladiator. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was a failure with the occupant classification module which produced fault code: b2122-00. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 3,153. |
| Category | Power Train |
| Date | Aug 06, 2021 |
| State | MA |
| Description | Right rear axle leak at 200 miles, leaking behind the wheel from the axle housing down on the brake shield and into the wheel rim. |
| Category | Power Train |
| Date | Jul 28, 2021 |
| State | FL |
| Description | Jeep is seeing a common issue with the passenger side rear axle seal leaking which is then leaking onto the brake and could cause a potential safety issue |
| Category | Visibility:windshield |
| Date | Jun 21, 2021 |
| State | GA |
| Description | The contact owns a 2021 jeep gladiator. The contact stated while driving at 70 mph, a rock flew and hit the window causing the windshield to crack on the passenger side. The vehicle was taken to a glass repair shop where it was diagnosed with the windshield needing to be replaced. The vehicle was repaired but the failure recurred a week later causing the windshield to crack down the middle. The manufacturer had not been informed of the failure. The failure mileage was approximately 7,500. |
| Category | Steering |
| Date | May 31, 2021 |
| State | WI |
| Description | I have a 2021 jeep gladiator sport s 3. 6l with an automatic transmission. I have been the only owner of the vehicle and bought it new in february 2021. The vehicle currently has just over 9700 miles. The only modification done to the vehicle are new wheels and tires. Today while out for a drive the jeep suddenly experienced a malfunction. All lights and indicators on the dash began to flash various lights, alarms and warnings. The check engine light, abs light, and airbag lights came on, along with the ecm warning, steering and traction control lights. The fuel level showed zero, then full, the warning screen flashed messages including: speed control, messaging unavailable, service required- no bus, then switching to service electronic stability control, and a brake warning appeared. Next, and most alarming, the vehicle showed the error auto park disabled which resulted in a loss of power steering control. The vehicle would not shift correctly and the engine switched on and off with the transmission indicator flashing all gears and the windshield wipers starting on their own, finally rotating to "service shifter" before starting the cycle over. Because I was on a back country road I was able to make a safe controlled stop. Had this occurred on a busy highway there could very easily have been an accident from loss of control. I do have video of the screen flashes and wipers activating. |
| Category | Fuel/propulsion System |
| Date | May 23, 2021 |
| State | OK |
| Description | Gas "burps" back out when filling up. When filling up, after the gas nozzle shuts off with the first click, the jeep instantly "burps" gasoline back out. I've performed 3 fill ups at different pumps, and this has occured in 2 out of those 3 fill ups. |
| Category | Steering |
| Date | May 23, 2021 |
| State | FL |
| Description | The steering is very loose and I have to correct the steering constantly. This is a new truck and is scary to drive. I can't go over 40 mph because it starts to wander and correcting its course causes it to wobble. When I come to a stop it pulls to one side and I have almost had a couple of accidents trying to keep the truck on course. The dealership will not fix it because there isn't an official memo from the manufacturer. |
| Category | Steering |
| Date | May 13, 2021 |
| State | TX |
| Description | This jeep gladiator has an inordinate amount of drift/wander in the steering at just about all speeds. |
| Category | Steering |
| Date | May 12, 2021 |
| State | TX |
| Description | 2021 gladiator steering problem. Be driving steering gets loose.. Able to move the steering wheel about 2 inches either way without the wheels moving then tighten back up for awhile then happen again. Took it to the dealership say it's"normal play for a jeep" could see or produce the problem. Had the jeep in the dealership for almost one month since march until today I thought it might be the gear box or power steering power they said no but couldn't give a reason why it was doing it |
| Category | Steering |
| Date | Mar 26, 2021 |
| State | NY |
| Description | The vehicle at higher speeds is hard to control and keep straight. The steering seems to be loose and have too much play. This makes it hard to stay in the lane without constantly moving the steering by wheel left and right as if you were playing a video game. |
| Category | Electrical System, Engine, Power Train |
| Date | Mar 22, 2021 |
| State | TN |
| Description | Tl* the contact owns a 2021 jeep gladiator. The contact stated while driving 67 mph, the vehicle loss motive power and stalled. There was no warning light illuminated. The contact adjusted the battery terminal for the vehicle to restart and operate as designed. The contact took the vehicle to the local dealer miracle chrysler dodge jeep ram (1290 nashville pike, gallatin, tn 37066) who inspected the vehicle but was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,400. Invalid vin. |
| Category | Power Train |
| Date | Mar 22, 2021 |
| State | VA |
| Description | Tl* the contact owns a 2021 jeep gladiator. The contact stated that the upon placing the gear shifter into reverse, the vehicle would not reverse or operate as needed. The contact stated that there was no warning light illuminated. The contact stated that the reverse and drive lights were flashing on the shifter column. The vehicle was taken to marlow motor company chrysler dodge jeep ram (707 n. Commerce ave, front royal, va 22630) however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle remained in possession of the dealer. The failure mileage was 2,500. |
| Category | Steering |
| Date | Mar 21, 2021 |
| State | IN |
| Description | On the highway increasing speeds the vehicle became hard to steer and stay in lane as getting up to the speed limit of 70 mph it became worse with the vehicle going back and forth making it dangerous to drive. |
| Category | Steering |
| Date | Feb 12, 2021 |
| State | MN |
| Description | Steering is loose and is difficult to stay in lane when driving. The problem amplifies with speed and requires constant dangerous over correction especially in adverse conditions like snow or ice. |
| Category | Visibility/wiper |
| Date | Feb 12, 2021 |
| State | MN |
| Description | Defrost only works for the center portion of the windshield. No air comes from the right or left sides of the defrost vents. The leads to loss of visibility for the driver especially in adverse conditions. |
| Category | Power Train |
| Date | Nov 12, 2020 |
| State | LA |
| Description | Vehicle has irregular downshifts in lower gears. While braking the downshifts can be heard as well as felt. The sounds and shake from downshifts vary in loudness and strength. Occasionally while braking and the automatic transmission is downshifting, the vehicle will surge forward. The surge that can be felt can vary and seem like the vehicle is being hit from the rear by another vehicle or sometimes it may feel like a slight push from behind. While driving and braking at low speeds like in a parking lot the surge from downshifts are a definite safety concern. The loud downshifts as well as the surging does not happen on every downshift. A search of online jeep forums revealed other jeep gladiator owners with similar issues while others have very smooth shifting vehicles. Jeep should be aware of issues but clearly with my 2021 model being the second year of production, the problems are not fixed. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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