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When it comes to finding a reliable heavy-duty pickup, many customers turn to the 2019 Chevrolet Silverado 2500HD. This truck claims to be the “first in command,” but current owners are ready to give it back. This pickup suffers from a defective electrical system, malfunctioning engine, poor powertrain and horribly built structure.
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NHTSA Complaints for the 2019 Chevrolet Silverado 2500
| Complaint Category | Number of Complaints |
|---|---|
| Engine | |
| Electrical System | |
| Power Train | |
| Service Brakes | |
| Unknown Or Other | |
| Steering | |
| Fuel/propulsion System | |
| Air Bags | |
| Structure:body | |
| Exterior Lighting |
Problems with the Electrical System
It might be easier to list all of the components the vehicle’s electrical system isn’t responsible for, because it isn’t many. A system this important needs to be reliable, but this Chevy truck only brings disappointment.
One NHTSA complaint states, “The contact owns a 2019 Chevrolet Silverado 2500. The contact recently purchased the vehicle. The contact attempted to exit the driveway, the rearview camera screen went blank. The contact had to reverse back into the driveway, placed the vehicle into Park and the camera worked again. Also, ‘Service Rear Vision System’ appeared on the instrument panel. The vehicle was taken to [dealer] to be diagnosed, but the test produced no results. The failure could not be duplicated. The manufacturer was made aware of the failure and informed the contact to bring the vehicle to the dealer. The failure mileage was 20.”
Basically, this customer barely got the truck home before it began malfunctioning. With over 40 communications, it’s clear that Chevy is aware this truck has some major electrical issues. The automaker even instructs technicians to inspect the chassis wiring along the frame to ensure there is no damage when trouble occurs. Service Bulletin #18NA144 wouldn’t exist unless the company is facing these problems on a larger scale. While it’s unclear what caused the backup camera malfunction, it’s clear that this truck is only “first in command” unless the owner wants to move backward.
Problems with the Engine
A heavy-duty truck must be equipped with a potent engine to tow and haul with, but this particular pickup suffers from major engine concerns.
Here is another NHTSA complaint worth reading. “The contact owned a 2019 Chevrolet Silverado 2500. While pulling into the driveway, the engine compartment caught fire. The fire spread and burned the entire vehicle. The police and fire departments were present. The fire was extinguished by the fire department. The driver was able to exit the vehicle before the fire spread. There were no injuries. The cause of the failure was not determined. The dealer was not notified. The manufacturer was contacted. The contact was informed online that the manufacturer decided not to mail the recall letter because no one was injured or killed, and there was no remedy for the failure. The vehicle was destroyed. The vehicle remained at the contact’s home. The failure mileage was 5,000.”
It turns out that there are known issues that could be causing a fire. NHTSA Campaign Number 19V328000 shows that more than 300,000 vehicles could be equipped with an engine block heater cord that could short circuit and cause a fire. Dealers are instructed to repair the problem, but many are simply disabling the engine block heater, further upsetting owners. Of course, with all of the other complaints being dealt with, there are also drivers that are hoping their truck would burn up in a fire so they can get behind the wheel of a different model.
Problems with the Powertrain
As with the engine, the powertrain is a vital part of any vehicle, but even more so with a heavy-duty truck. Again, the Silverado 2500 has failing components that make driving anything but enjoyable.
One NHTSA comment states, “November 20, 2019 with only 1380 on the new 2019 Silverado. While leaving a parking garage in the morning in Reno, Nevada it was 28 degrees. When driving out the transmission seemed to have lost connection. The engine was running but the transmission was not engaging. I feathered the throttle and it reengaged. After entering the street, I traveled about 300 to 600 feet and the transmission went to shift but neutralized. Again, I feathered the throttle and it engaged again. At about 2500 miles the transmission did it again. The dealership said that they have contacted Chevrolet about the problem, but Chevrolet does not have a fix for it. The dealership service advisor told me that in the future to start the vehicle and let it run for 3-5 minutes before driving the vehicle.”
When all else fails, just let the truck warm up and hope it doesn’t malfunction. What kind of advice is that? It’s almost as humorous as Service Bulletin #990420002K, which discusses all the possible reasons for driveline clunking noises and why many of them are acceptable. It seems that Chevy has lowered its standards, now allowing major malfunctions to be considered normal. Maybe the truck just needs to warm up first so it doesn’t make excessive noise. It’s only the “first in command” after it reaches a certain temperature.
Problems with the Structure
While the previous complaints looked at all of the mechanical defects of the Silverado 2500, it’s also important to look at how the structure was built, because it’s quite poor.
Here is one more NHTSA complaint to read. “My brand new, one month old truck has excessive paint chipping. My truck has only 4500 miles and I have over 20 spots where my paint is chipped or peeling. I have seen hundreds of other people online (some that were able to get the issue recalled) with the same problem. I do not find it acceptable as paint should last at least 4 years without the amount of chipping and peeling I’m experiencing. I have called just about every dealer within 80 miles of me, they all tell me they understand there is a paint issue, but none of them will do anything about it.”
It turns out that some dealers are covering paint concerns. Service Bulletin #19NA255 instructs technicians to repair the peeling wax coating on the frame when metal is showing through to prevent corrosion. Whether it is being repaired or not, the problems shouldn’t occur in the first place, especially on a brand new truck. How can Chevy call this model the “first in command” when it should be sent to the back of the line?
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Complaint Data
| Category | Electrical System |
| Date | Feb 08, 2023 |
| State | SC |
| Description | I purchased a 2019 chevrolet silverado 2500hd a week ago and haven't even put 1000 miles on it and I'm already having the issues what many others have face with the "service trailer brake system" |
| Category | Structure |
| Date | Feb 06, 2023 |
| State | AL |
| Description | The contact owns a 2019 chevrolet silverado 2500. The contact stated that upon removing the front passenger's side floor mat he noticed that there was water leaking underneath the dash onto the floorboard and floor mat. Additionally, the a/c button control light was flickering. There was no warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the manufacturer's leak detection team would diagnose the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 71,800. |
| Category | Electrical System, Service Brakes, Trailer Hitches |
| Date | Oct 12, 2022 |
| State | AZ |
| Description | The contact owns a 2019 chevrolet silverado 2500. The contact stated while driving at 30-35 mph with a 2017 heartland bighorn trailer hitched to the vehicle, the message “check trailer wiring†was displayed. The brake pedal was depressed, however, the trailer brakes failed to respond and the trailer did not slow down as intended. The contact stated that the failure had been reoccurring for an extended period of time while driving. The contact stated that the failure persisted for 4 hours while driving at 60 mph. The contact stated that several unknown repairs had been completed on the trailer. However, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The vehicle was then taken to an independent mechanic who was unable to duplicate the failure. The vehicle was taken to a second dealer graff chevy durand (9009 lansing rd, durand, mi 48429), where it was diagnosed that no issues were found. The contact stated the pollak 7-way plug connector was installed on the vehicle under gm technical service bulletin number :pit5311e. However, the failure persisted. The contact stated that the failure was intermittent, which made it difficult to diagnose. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 11,000. The contact stated that they paid for repairs on the trailer but feels that the issue is coming from the truck too. |
| Category | Service Brakes |
| Date | Aug 26, 2022 |
| State | NH |
| Description | I purchased a brand new chevy silverado 2500hd at the end of 2019. Periodically service trailer brake system would pop up throughout the beginning, and soon became an increasing event causing my trailer brakes to stop working while towing heavy loads. This is an extreme safety hazard, not only for the driver, but for others on the road as well. How this isn't a recall already for the mere fact of the distracting chime, light alone the fact that the trailer brakes become inoperable at a moments notice is beyond me. If and when an accident occurs due to the nature of this issue, chevrolet should be held fully responsible if a formal recall is not made within a timely manner. |
| Category | Engine, Engine And Engine Cooling |
| Date | Aug 24, 2022 |
| State | TN |
| Description | The contact owns a 2019 chevrolet silverado 2500. The contact stated while driving at an undisclosed speed, the service engine message was displayed. The vehicle was taken to the local dealer where it was diagnosed and determined that the oxygen (o2) sensor needed to be reset. The vehicle was not repaired. The contact stated that while driving at various speeds, the service engine message was displayed. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the o2 sensor. The vehicle was taken back to the local dealer who informed him that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 71, 000. |
| Category | Exterior Lighting, Power Train |
| Date | Apr 27, 2022 |
| State | TX |
| Description | Headlights are foggy causing less and less light to drive by. Transmission has a hesitation when going from p-d, p-r, d-r, and r-d. It does this most of the time but not all the time. Transmission makes loud popping noises at times. Seems to be mostly when almost stopped or from almost stopped and then accelerating. Seems to try and shift gears also when truck goes into regen mode when stopped at traffic light or stop sign making loud popping noises. It does this sometimes but not all of the time. |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 13, 2022 |
| State | NH |
| Description | Recall n212329840, n182206310, n182206311. We have received these recalls for the heater block heater cord for our 2019 chevrolet silverado duramax diesel. The dealership removed the cord without having a replacement available. We have made several attempts to have this cord replaced per the recall notice but to no avail. Gmc continues to fail to provide a replacement cord or heater block unit. This part is essential for the duramax diesel engine to perform in cold climates. Without the heater block functioning the diesel engine will not function properly. We feel this is a safety issue for the maintaining the engine as designed and the occupants of the vehicle. The engine may eventually start in cold climates but start to fail as you drive it because the engine block is not warmed and the fuel will gel. This will cause the truck to stop running as you are driving it. We would like to have nhtsa to investigate why the heater blocks/cords are not available. |
| Category | Engine |
| Date | Jan 11, 2022 |
| State | NJ |
| Description | Vehicle often dose regen (burning of diesel exhaust for emissions). When vehicle is in regen, outside of the truck, there is a strong odor of burnt rubber mixed with toxic fumes. It is more noticeable on the passenger side rear under the right rear tire. You can also smell exhaust gasses inside the vehicle |
| Category | Equipment |
| Date | Nov 22, 2021 |
| State | SD |
| Description | The contact owns a 2019 chevrolet silverado 2500. The contact received notification of nhtsa campaign number: 21v496000 (equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact was concerned about the vehicle not starting in the cold weather. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Electrical System, Engine |
| Date | Oct 15, 2021 |
| State | OH |
| Description | Vehicle caught fire in engine compartment and caught rest of truck on fire . |
| Category | Electrical System |
| Date | Feb 19, 2021 |
| State | KY |
| Description | Battery losing charge engine will not crank intermittent ammeter showing below normal voltage dealership is replacing all battery and alternator cables under warranty dealership is replacing ignition key switch |
| Category | Air Bags |
| Date | Feb 05, 2021 |
| State | GA |
| Description | Tl* the contact owns a 2019 chevrolet silverado 2500. The contact stated that while driving approximately 55 mph, the driver's and passenger's side front and rear side curtain air bags erroneously deployed, causing the driver to lose control of the steering and drive off the roadway. During the incidence, the driver sustained an injured neck and skin burns. A police report was filed. The vehicle was towed to the local dealer daniels chevrolet located at 365 e main st, swainsboro, ga 30401 who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 19,000. The vin was not available.*dt |
| Category | Fuel/propulsion System, Power Train, Steering |
| Date | Jan 21, 2021 |
| State | NY |
| Description | Severe shake when braking at high speeds, fuel tank failed (vehicle was spewing diesel) - it took 3 months to get a new tank, transfer case has failed multiple times. We have been having these problems since the day we picked up the truck. I have service records showing all the repairs. Gm is aware of the problems but claim 'there is nothing they can do but wait for a fix'. |
| Category | Engine, Unknown Or Other |
| Date | Nov 17, 2020 |
| State | MD |
| Description | The truck was issued a recall for the engine blocker heater which was performed. Since that recall was performed I keep getting low coolant warnings on the dash in error. The vehicles was taken back to dealer and everything was checked. They refilled the system just incase there was an air pocket but they warned me about 4 out of 10 people that have the recall performed continually get a low coolant light. The truck was fine for 2 months and now I'm back to having the low coolant light on. The coolant level looks fine. I called the dealer and they said gm knows about it but no fix is available because throwing parts at it like a new reservoir tank and coolant sensor doesn't seem to fix the issue. We're being told to simply ignore the warning displayed on the dash for now. To me it is totally unacceptable that the "fix" for the engine clock heater recall has now created a secondary issue that has not been addressed. Since you have the database of vins that were part of the engine block heater recall I ask that you reach out to those people that have had the fix performed and find out how many are now having a low coolant issue as a result of that repair being made. |
| Category | Service Brakes |
| Date | Sep 07, 2020 |
| State | NV |
| Description | At liwer speeds my truck keeps surging forward. I only have 9500 miles on it and is one year old. Under normal braking it works fine, but at lower speeds it is a bear to stop. Yesterday I almost missed my turn because it surged forward, and last week it overshot the intersection by a few feet because it surged ahead. |
| Category | Air Bags |
| Date | Jul 29, 2020 |
| State | NY |
| Description | On july 9 2020 at approximately 1900 enroute home from work, for reasons unknown, driver, (my 26 y/o son ) lost consciousness and subsequently lost control of vehicle (2019 chevrolet silverado 2500hd crew cab long bed 4x4) while in motion heading southwest on a 2 lane non divided local rural road. Vehicle crossed center lines and unoccupied oncoming lane and traveled off the road at 1022 tamarac rd, brunswick, ny and struck a group of trees dead center of front end shearing all trees off at impact. Driver became alert at first impact. Trees came to rest on roof of cab. ***there was some smokey powder but no air bags in the cab compartment deployed. *** a small burnt tear now exists in the headliner over the steering wheel that appears the air bag actuator may have misfired. Property owners/ residents where crash occurred compelled driver to exit vehicle due to unknown source of what appeared to be smoke. Property owners called 911. Driver walked to and was transported to hospital by ambulance. Driver suffered some internal bleeding and numerous contusions and abrasions from seatbelts and impact with steering column. Vehicle was undriveable and needed to be recovered and towed on flatbed truck from scene. |
| Category | Tires |
| Date | Jul 16, 2020 |
| State | IA |
| Description | While operating vehicle, entering interstate I started to experience uncontrollable vibration in the rear of my vehicle. The passenger rear tire had suddenly lost tread without warning. The tire in question is lt275/65r20 bfgoodrich all terrain t/a ko2. Luckily I was able to remain in control of vehicle otherwise this could have easily resulted in loss of control of vehicle and worst case fatality. The tire in which lost tread caused 00-3700 in damages, left me without a full set of tires that were at only half life and a vehicle that has sat for a month and a half due to said damages. To this date michelin north america has not followed through to right this wrong in its products. This incident occurred on may 28th and was handled in a matter of hours on my end. Michelin has continuously dragged their feet through the entire process which took them a month and a half to come to the conclusion that it was not their problem but my problem. The customer service that was contacted was on average hard to work with and provided very little direction and insight that this would be resolved in a timely manner. When being transferred to the claims department it was an even worse experience with very little communication, individuals that rarely answered phone calls and staff that has no care for the customers that rely on michelin products. |
| Category | Engine |
| Date | May 28, 2020 |
| State | DE |
| Description | The engine surges when letting out of the pedal and coming to a stop. I have been told by the chevy service department that they don't see it. The rpm's drop and pick back up 3-6 times with no foot on the pedal slowing down to a stop. It happens all the time. For them not to see a problem is ridiculous. *tr |
| Category | Unknown Or Other |
| Date | May 11, 2020 |
| State | VA |
| Description | Engine compartment fire with visible flames. Driving on a gravel road approximately 10 miles per hour. Stopped to check out the road conditions ahead and there was smoke coming out of the drivers side front wheel well. Turned the truck off. Opened the hood and there were visible flames behind the engine near the fire wall. We put the fire out with bottled water. *tr |
| Category | Power Train |
| Date | May 02, 2020 |
| State | CA |
| Description | After picking up my truck for a tsb repair 5095411 they say driving home using exhaust brake going downhill about 65-70 you feel a pop or bang. Happened about 3 times by the time I get down the hill. |
| Category | Power Train |
| Date | May 02, 2020 |
| State | CA |
| Description | While driving down hill about 65-70 I turned the exhaust brake on and the truck made a big bang noise and then sounded like something was grinding. Then went into limp mode light on dash came on too. I made it home but went to put in reverse and nothing, no reverse |
| Category | Power Train |
| Date | May 02, 2020 |
| State | CA |
| Description | After picking up truck from dealer for first oil change. Noticed a rattling sound seems to be coming from bell housing area. Dealer says its a diesel thats the way they sound.. Sounds like something is rolling around in bell housing |
| Category | Service Brakes |
| Date | Mar 19, 2020 |
| State | TN |
| Description | Brakes on truck was engaging without pressing on the brake pedal. This worn down the brake pads. Brake company said the pump failed causing this to happen. |
| Category | Power Train |
| Date | Feb 16, 2020 |
| State | CA |
| Description | November 20, 2019 with only 1380 on the new 2019 silverado. While leaving a parking garage in the morning in reno, nevada it was 28 degrees. When driving out the transmission seemed to have lost connection. The engine was running but the transmission was not engaging. I feathered the throttle and it reengaged. After entering the street I travelled about 300 to 600 feet and the transmission went to shift but neutralized. Again, I feathered the throttle and it engaged again. At about 2500 miles the transmission did it again. The dealership said that they have contacted chevrolet about the problem,but chevrolet does not have a fix for it. The dealership service advisor told me that in the future to start the vehicle and let it run for 3-5 minutes before driving the vehicle. |
| Category | Electrical System |
| Date | Feb 13, 2020 |
| State | IL |
| Description | Gm recall on block heater cord. This has been open for over 1 year, and I have not heard anything about the fix. Surely they have figured out what to do to fix problem! Re: nhtsa# 19v328 |
| Category | Engine And Engine Cooling:exhaust System |
| Date | Jan 02, 2020 |
| State | VA |
| Description | Tl* the contact owns a 2019 chevrolet silverado k2500hd. The contact stated that while driving at speeds of approximately 35 mph or higher, they would notice that the vehicle would begin to emit sparks from the rear end. The failure occurred on three occasions. The contact was concerned that the failure could result into a fire. The contact took the vehicle to the dealer (colonial chevrolet located at 12420 jefferson davis hwy, chester, va 23831; phone number 804-748-646) who were unable to identify the cause of the failure. The failure continued to occur. The contact returned the vehicle to the dealer who then spoke with gm and was advised to place the vehicle into region mode and if they did not notice the sparks than they were able to return the vehicle to the owner. The vehicle had not been repaired. The contact had not contacted the manufacturer. The approximate failure mileage was 5,235. |
| Category | Engine |
| Date | Oct 16, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2019 chevrolet silverado 2500. The contact received notification of nhtsa campaign number: 19v328000 (engine). The contact called antelope valley chevrolet at 855-790-7876 (located at 1160 motor ln, lancaster, ca 93534) and was informed that the vehicle was not included in the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine |
| Date | Oct 15, 2019 |
| State | IL |
| Description | Tl* the contact owned a 2019 chevrolet silverado 2500. While pulling into the driveway, the engine comparmtment caught fire. The fire spread and burned the entire vehicle. The police and fire departments were present. The fire was extinguished by the fire department. The driver was able to exit the vehicle before the fire spread. There were no injuries. The cause of the failure was not determined. The dealer was not notified. The manufacturer was contacted. The contact was informed online that the manufacturer decided not to mail the recall letter because no one was injured or killed, and there was no remedy for the failure. The vehicle was destroyed. The vehicle remained at the contact's home. The failure mileage was 5,000. |
| Category | Power Train |
| Date | Sep 19, 2019 |
| State | CA |
| Description | While driving in town and slowing down the transmission down shifts and makes a loud clunk noise just below 10 mph and ether the transmission or rear differential lock up and make the rear tires lock up for about one second. This happens more during the first drive in the morning but will happen anytime with no warning. I am very worried about towing with it. ## vin passed ## , ## |
| Category | Steering |
| Date | Sep 10, 2019 |
| State | NJ |
| Description | Tl* the contact owns a 2019 chevrolet silverado 2500. While attempting to accelerate from a stop, there was a clicking sound coming from the steering wheel. The contact stated that the traction control warning indicator illuminated for approximately two seconds and there was a resistance in the steering wheel. Pellegrino chevrolet (located at 1000 gateway blvd, westville, nj 08093, (856) 432-4015) was contacted by phone and an appointment was scheduled to have the vehicle diagnosed, which was still pending. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 7,533. |
| Category | Suspension, Wheels |
| Date | Jun 06, 2019 |
| State | KY |
| Description | Tl* the contact owns a 2019 chevrolet silverado 2500. The contact stated that there was an unstable condition concerning the oem tires. The contact was uncertain if the failure was related to wheel dimensions or the suspension. The contact was unable to schedule a repair within a reasonable timeframe with cheap chevrolet (714 w water st, flemingsburg, ky 41041, (606) 845-2261) and kerry chevrolet (7500 alexandria pike, alexandria, ky 41001, (859) 474-2826); however, the contact was informed that the two rear tires and front driver's side tire may need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available. |
| Category | Back Over Prevention: Sensing System: Camera, Electrical System |
| Date | May 03, 2019 |
| State | RI |
| Description | Tl* the contact owns a 2019 chevrolet silverado 2500. The contact recently purchased the vehicle. When the contact attempted to exit the driveway, the rearview camera screen went blank. The contact had to reverse back into the driveway, placed the vehicle into park, and the camera worked again. Also, "service rear vision system" appeared on the instrument panel. The vehicle was taken to balise chevrolet of warwick (1338 post rd, warwick, ri 02888, (877) 214-6563) to be diagnosed, but the test produced no results. The failure could not be duplicated. The manufacturer was made aware of the failure and informed the contact to bring the vehicle to the dealer. The failure mileage was 20. |
| Category | Electrical System, Engine, Power Train |
| Date | Mar 19, 2019 |
| State | ID |
| Description | Tl* the contact owns a 2019 chevrolet silverado 2500. While driving 65 mph, a loud explosive noise was heard from the engine compartment and the check engine warning indicator illuminated. The vehicle decelerated and was coasted over to the side of the road. When the vehicle was powered off and restarted, the failure recurred. The contact was able to drive the vehicle at a low speed to her residence. The vehicle was later taken to peterson chevrolet buick cadillac (located at 12300 w fairview ave, boise, id 83713, (280) 323-5000) where it was diagnosed that the sensor connected to the transmission failed and needed to be replaced. The vehicle was repaired, but the failure recurred ten minutes after leaving the dealer. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000. |
| Category | Engine, Fuel/propulsion System, Vehicle Speed Control |
| Date | Feb 18, 2019 |
| State | MT |
| Description | When vehicle is accelerating anywhere from 30-50 mph, the truck loses power for several seconds, and starts sputtering or chugging. The rpm on the dash starts bouncing up and down. This goes on for several seconds and truck slows down. It then goes away and can continue driving. However, when towing trailers, the effect is only increased and the truck slows down even more. |
| Category | Structure:body |
| Date | Feb 17, 2019 |
| State | CA |
| Description | My brand new, one month old truck has excessive paint chipping. My truck has only 4500 miles and I have over 20 spots where my paint is chipped or peeling. I have seen hundreds of other people online (some that were able to get the issue recalled) with the same problem. I do not find it acceptable as paint should last at least 4 years without the amount of chipping and peeling I'm experiencing. I have called just about every dealer within 80 miles of me, they all tell me they understand there is a paint issue, but none of them will do anything about it. |
| Category | Structure:body |
| Date | Jan 23, 2019 |
| State | CT |
| Description | See nhtsa id number 10126955 manufacturer communication number pit5341c there is no way to turn off the auto door locks feature. 5 adults were on a ski trip, 4 entered the vehicle and one was delayed. Neither driver or other occupants noticed 1 was missing and and departed. The one passenger was locked out of the vehicle and hanging on to the door handle as the vehicle was driven out of the parking lot! After this event, I wish the door would have opened and the passenger could have jumped in. The driver would have noticed and let the passenger in, no problem. As the ultimately responsible driver, I wish I could have opened / unlocked the door, however the truck locked it automatically (unknown to the driver). Is there an nhtsa regulation that requires doors to lock automatically? |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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