Volvo XC60 Infotainment System Problems

Updated on Author: Brian Jones

Updated on Author: Brian Jones

Lemberg Law is investigating consumer complaints about the 2022 Volvo XC60. Consumers have been calling our firm to report major defects with the Volvo XC60 infotainment system, from missing apps to the loss of power. Despite reaching out to Volvo dealerships and the corporate office, customers are lacking a resolution to the issue.

Don’t be stuck with a lemon. You have legal rights to cash, return or buyback.

The law makes Volvo pay legal fees.

We've fixed thousands of lemon problems. Message or call 877-795-3666 today.

Is There a Problem with the Infotainment System in the 2022 Volvo XC60?

Yes, several review/complaint websites and forums have recorded complaints from vehicle owners regarding issues with the infotainment system in the 2022 Volvo XC60. More specifically, the display works inconsistently, certain apps are not functional and random error messages appear.

What Infotainment Problems are 2022 Volvo XC60 Owners Experiencing?

Here are three examples of problems being reported on the Edmunds website:

“However, I have less than 1000 miles on my car and I’m already having electrical issues. It clicks when it’s off and my infotainment system seems to shut down randomly and honestly, it’s not what I was expecting. I’m pretty disappointed since I now have to take it in to get it checked out and fixed which is going to kill time and it’s not that I have a lot to spear right now during the holidays. If I wanted electrical issues, I would have purchased a BMW. If it keeps happening then I might just return the car and get something more reliable like an Acura or Lexus.”

“I recently purchased the 2022 XC60, literally on my way home from the dealership the Infotainment System went out, took the car back the following day after being in service all day I picked up the car and within a few hours the system went out again. I traded in my 2016 Acura for the Volvo and I 100% regret this decision, while the Volvo is a beautiful car the issues outweigh the beauty/comfort.”

“My wife purchased an XC60 in early September. We have been loyal Volvo customers for years. For the following reasons, we would not recommend the 2022 model at this time. We believe radio access in the infotainment system is feeble. Although promoted with Sirius XM, the app is not yet available. The app has an unforgiving perpetual error message, making it impossible to listen to local am radio stations/news/traffic. Apple CarPlay is not yet available. In our opinion, rather than enhancing safety, the infotainment system as presently configured makes driving hazardous. We have communicated with our dealer and Volvo about these issues, but updates to the infotainment system have not been forthcoming to date.”

When you drive a new luxury SUV, it’s fair to assume that it will provide you with the latest technologies and equipment. You also expect that everything will run smoothly. These are completely realistic expectations, but Volvo seems to be ignoring the needs of its client base. Lemberg Law is your advocate against negligent car manufacturers. It’s time that the automakers take responsibility for manufacturing defects. Our professional team is ready to address your concerns and enact lemon laws for your case.

What should you do if your Volvo XC60 is experiencing infotainment issues?

There’s a chance that your 2022 Volvo XC60 is a lemon SUV. If you are the owner of this luxury model, your rights could be impacted. Talk to our experts about possible lemon compensation and there will be no charge to you upfront. Volvo is required by law to pay any legal fees that are incurred from the lemon claim, plus you might be able to get out of the vehicle. Automakers spend plenty of money each year buying back cars and sending out cash settlements to customers just like you. There’s no reason to be stuck in a lemon car any longer.

Brian Jones

About the Author:

Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones
  • Ryan S

    These issues are not just on the XC60. Everyone is having issues on the new Google Infotainment system in the Volvos. I have a new 2023 Volvo S60 Recharge, with 1,000 miles on it. Literally a week into having the car, the check engine light turn on for no reason and turned off within a few days. Then, my tire pressure light came on, again for no reason. I had to keep resetting it until it stayed off. Now, the drivers instrument panel has decided to have a mind of its own turn off randomly when the car is started. Meaning, I can’t see the speed I am going or any of the driving safety measures. Volvo is all about safety, right? I’ve read stories on reddit that peoples cars just shut off while driving. Why isn’t there a recall or class action lawsuit due to the Google system Volvo is now using?!

  • Rosalind

    I have had consistent issues with our 2022 XC60 since the day we bought it in November 2021. This is our second 2022 XC60; the first one (the Infotainment system) died on the drive home from the dealership within an hour after purchase. It has just this afternoon been loaded onto a flatbed truck to go to the dealership as the infotainment has died and the vehicle is unsafe to drive as is. I could list so many problems with this system since day one. Volvo is shirking its responsibilities to its customers by ignoring these inherent flaws. Unfortunately, I am in Canada, or I would add my name to the US list.

  • Alpenrebell

    Translation: Switzerland; Volvo V60, 12/2018 (D3 AWD). Bought as a used car.
    Infotainment often crashes / restarts. This process can take up to 10 minutes.
    No improvement after workshop visit 1.2022 and new software. Apparently the DAB is the cause of the problem.
    In some cases, the volume cannot be changed either.

    As a new Volvo customer (ex-bread-and-butter-wagon customer) I am very disappointed.
    I’m considering selling.

    Original: Schweiz; Volvo V60, 12.2018 (D3 AWD). Gekauft als Gebrauchtwagen.
    Infotainment stürzt oftmals / startet neu. Dieser Vorgang kann bis zu 10 Min dauern.
    Nach Werkstattbesuch 1.2022 und neuer Software keine Besserung. Scheinbar sei das DAB die Ursache des Problems.
    Teilweise lässt sich auch die Lautstärke nicht ändern.

    Als Volvo-Neukunde (ehemals Brot-und-Butter-Wagen-Kunde) bin ich sehr enttäuscht.
    Ich überlege mir den Verkauf.

  • Tara H

    22 xc60 with issues within first 30 days relating to electrical

    Currently in shop

  • Yulia A

    Numerous issues with 2022 XC60, purchased in July 2022 in Geneva, Switzerland. This include:
    – Infotainment system
    – Car dying down and refusing to start
    – Alert/alarm system malfunctioning
    – Battery dying due to software updates
    – GPS and head-up display malfunctioning
    – 360 camera malfunctioning

    Beyond that, appauling Volvo customer service, charging ME (the customer) for Volvo’s own faults and break-downs.

Leave a Reply or Comment

Write a comment below to share online. Or, instead you can to our legal team.

Please select your star rating.

Briefly describe your experience Briefly describe your experience

What’s your name? What’s your name?

What’s your phone number? Please enter a valid phone number

Want to know if you could sue? Get a free legal evaluation from Lemberg Law?

Get Your No-Obligation
Case Evaluation

Send a secure message to our legal team.

What’s your name? What’s your name?
What’s your email address? What’s your email address?
What’s your phone number? What’s your phone number?
Briefly describe the problem Briefly describe the problem
Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information.
By submitting above, I agree to the privacy policy and terms and consent to be contacted by an agent via phone call or text message at the phone number(s) listed above, including wireless number(s).