Volvo XC60 Infotainment System Problems

By Brian Jones | Updated on

By Brian Jones | Updated on

Lemberg Law is investigating consumer complaints about the 2022 Volvo XC60. Consumers have been calling our firm to report major defects with the Volvo XC60 infotainment system, from missing apps to the loss of power. Despite reaching out to Volvo dealerships and the corporate office, customers are lacking a resolution to the issue.

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Is There a Problem with the Infotainment System in the 2022 Volvo XC60?

Yes, several review/complaint websites and forums have recorded complaints from vehicle owners regarding issues with the infotainment system in the 2022 Volvo XC60. More specifically, the display works inconsistently, certain apps are not functional and random error messages appear.

What Infotainment Problems are 2022 Volvo XC60 Owners Experiencing?

Here are three examples of problems being reported on the Edmunds website:

“However, I have less than 1000 miles on my car and I’m already having electrical issues. It clicks when it’s off and my infotainment system seems to shut down randomly and honestly, it’s not what I was expecting. I’m pretty disappointed since I now have to take it in to get it checked out and fixed which is going to kill time and it’s not that I have a lot to spear right now during the holidays. If I wanted electrical issues, I would have purchased a BMW. If it keeps happening then I might just return the car and get something more reliable like an Acura or Lexus.”

“I recently purchased the 2022 XC60, literally on my way home from the dealership the Infotainment System went out, took the car back the following day after being in service all day I picked up the car and within a few hours the system went out again. I traded in my 2016 Acura for the Volvo and I 100% regret this decision, while the Volvo is a beautiful car the issues outweigh the beauty/comfort.”

“My wife purchased an XC60 in early September. We have been loyal Volvo customers for years. For the following reasons, we would not recommend the 2022 model at this time. We believe radio access in the infotainment system is feeble. Although promoted with Sirius XM, the app is not yet available. The radio.com app has an unforgiving perpetual error message, making it impossible to listen to local am radio stations/news/traffic. Apple CarPlay is not yet available. In our opinion, rather than enhancing safety, the infotainment system as presently configured makes driving hazardous. We have communicated with our dealer and Volvo about these issues, but updates to the infotainment system have not been forthcoming to date.”

When you drive a new luxury SUV, it’s fair to assume that it will provide you with the latest technologies and equipment. You also expect that everything will run smoothly. These are completely realistic expectations, but Volvo seems to be ignoring the needs of its client base. Lemberg Law is your advocate against negligent car manufacturers. It’s time that the automakers take responsibility for manufacturing defects. Our professional team is ready to address your concerns and enact lemon laws for your case.

What should you do if your Volvo XC60 is experiencing infotainment issues?

There’s a chance that your 2022 Volvo XC60 is a lemon SUV. If you are the owner of this luxury model, your rights could be impacted. Talk to our experts about possible lemon compensation and there will be no charge to you upfront. Volvo is required by law to pay any legal fees that are incurred from the lemon claim, plus you might be able to get out of the vehicle. Automakers spend plenty of money each year buying back cars and sending out cash settlements to customers just like you. There’s no reason to be stuck in a lemon car any longer.

Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones
2 COMMENTS
  • Tara H

    22 xc60 with issues within first 30 days relating to electrical

    Currently in shop

  • Yulia A

    Numerous issues with 2022 XC60, purchased in July 2022 in Geneva, Switzerland. This include:
    – Infotainment system
    – Car dying down and refusing to start
    – Alert/alarm system malfunctioning
    – Battery dying due to software updates
    – GPS and head-up display malfunctioning
    – 360 camera malfunctioning

    Beyond that, appauling Volvo customer service, charging ME (the customer) for Volvo’s own faults and break-downs.

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