2019 Buick Envision Top 3 Complaints and Problems – Is Your Car A Lemon?

Airbags, brakes, and powertrain issues among the top complaints received by the NHTSA from vehicle owners

Updated on Author: Brian Jones

Updated on Author: Brian Jones


The luxury-focused 2019 Buick Envision has been a popular choice among drivers looking for a compact SUV. The automaker claims that it is “exceptionally refined,” but many defects continue to cause problems. This vehicle suffers from malfunctioning air bags, defective service brakes and a deficient powertrain.

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NHTSA Complaints for the 2019 Buick Envision

Complaint CategoryNumber of Complaints
Service Brakes
3
Air Bags
2
Tires:tread/belt
1
Tires
1
Visibility:sun/moon Roof Assembly
1
Power Train
1

 

Problems with the Air Bags

Buick let customers down with their faulty air bags.

Here is one NHTSA complaint that will blow your mind. “I am writing to you today to shed some light on how dire a situation GM Buick has put me in with regard to a lack of resolution regarding my 2019 Buick. General Motors has been unable to produce an airbag part #84548108 for my 2019 Buick Envision Premium since November 27, 2019. My car was T-boned on the passenger side of my 2019 Buick by another driver while I was traveling on a main road. He was issued a ticket for failure to yield. I am a registered nurse at Westchester Medical Center in Valhalla, New York.

The Complainant Continued…

I cannot be without a vehicle to take care of my family and get to my job as an intensive care nurse at WMC in Westchester County New York. For the first 3 months, GM has used the UAW strike as an excuse for not having the available parts for my vehicle. Now they are using the coronavirus pandemic as an excuse for not producing the part. No one at GM knows more than I about how the coronavirus has affected our daily lives. GM refuses to provide me with the replacement part or a loaner vehicle! They have offered a rental car arrangement where I would be charged $240.00 per month. This is totally unacceptable, they are taking food off of my table. In addition they refuse to put a hold on my loan from GM Financial! It is now 5 months that I have not gotten my car repaired.”

Five months without a car, but still having to pay for it, all because GM doesn’t have the part. How disgraceful is that? Sadly, there is no talk of the part shortage in the communications, probably because GM is trying to hide the issue. Maybe the company should work on creating a logistics system that is “exceptionally refined” so customers can get back on the road.

Problems with the Service Brakes

Stopping the vehicle before an accident occurs is one way to prevent the air bags from ever deploying, but this system doesn’t seem to work correctly either.

Here is another NHTSA complaint. “While driving the vehicle, the service ‘Brake Assist” light came on. I put my foot on the brake and had no brakes, then had limited brakes when slowly pumping the pedal went to the floor. That warning went off and the malfunction indicator lamp came on. I then had about 85% brakes. This has happened three times. The dealer and GM cannot find the problem. The first time I was on a highway. The 2nd time I was on a street in town and the 3rd time I had just pulled out of a driveway in a subdivision, after the car had not moved from Friday to Sunday.”

There are multiple problems occurring with the braking system. Service Bulletin #PIT5696 illustrates the issue. It states that the brake controller is setting false codes alerting drivers to issues that don’t exist. Considering the word refined means “developed or improved,” it’s safe to say that the Envision has a long way to go yet.

Problems with the Powertrain

The powertrain of any vehicle needs to be reliable in order to allow customers a smooth-shifting experience. 

Here’s an Edmunds complaint that talks about how defective the Envision powertrain is. “Faulty transmission. When shifting from Park or from Reverse, it will intermittently ‘clunk.’ Clunk can be small or can shake the car. Have been to dealer & left it there for them to drive. Naturally, it won’t do it while they have it. Waiting it out until it gets more frequent.”

Again, Buick has talked about countless powertrain problems and doesn’t seem to know the resolution with many of them. Service Bulletin #PIP5697D is an example. This communication states that DTC P0747 can shut down the engine while the vehicle is in Park or Neutral. Of course, one solution would be for customers to keep moving and never stop. With the defective brakes, that might be more possible than one thinks.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Buick pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

Complaint Data

CategoryTires:tread/belt
DateOct 25, 2022
StateWI
Description
Tires are measuring low tread (4/32in) under 27,000. At under 25,000 miles on 6/17/2022, my vehicle experienced a blowout at low speed (approx 20mph), minutes after it had been parked. No pressure sensors were alarming until the blowout occurred. I have a case with michelin, but the dealership won't contact them. I have a case with gm, but they will not honor the existing service bulletin 19-na-078 for any of the tires, stating it does not appear under my vin. I'm fortunate this event occured at low speed, but given the quality of these tires, I'm sure others have not been so lucky. I believe this to be a safety issue, not just a manufacturer defect.
CategoryTires
DateJul 22, 2021
StateNC
Description
All 4 michelin premier ltx 225 / 60 r 18 tires are worn down to (on 2 tires) and below (on 2 tires) the unsafe level, where the vehicle cannot even pass an insnspection, due to safety concerns. The mileage this occurred at is 26,175 miles. These tires are “rated” by michelin for 60,000 miles. I say rated because they carry a 60,000 mile tread life warranty, in writing (and on their website) from michelin, which they provide the vehicle manufacturer to be placed in the glovebox. The second page of fine print, however, states in the next to final bullet point, that the warranty does not apply to oem tires provided on new vehicle purchases. After speaking with several dealerships, parts departments and stand alone tire stores (which sell this brand), they are all aware of not only this practice with michelin, but knew which model of tire I was referring to, without me mentioning it. This has to be either misrepresentation by the tire manufacturer or a factory defect from the same. It has to be one or the other. There are no other options.
CategoryVisibility:sun/moon Roof Assembly
DateSep 21, 2020
StateNJ
Description
Tl* the contact owns a 2019 buick envision. The contact stated that while driving approximately 65 mph, the glass sun roof suddenly exploded causing glass fragments to shatter within the sunroof section of the roof. The vehicle was taken to the local dealer pointe gmc located at 91 n virginia ave route 130, penns grove, nj 08069, who ordered a replacement part to repair the vehicle. The cause of the failure was not determined. The manufacturer was contacted and informed of the failure. The failure mileage was 24,828.
CategoryAir Bags
DateApr 07, 2020
StateNY
Description
April 7, 2020 I am writing to you today to shed some light on how dire a situation gm buick has put me in with regard to a lack of a resolution regarding my 2019 buick. General motors has been unable to produce an airbag part #84548108 for my 2019 buick envision premium since november 27, 2019. My car was t-boned on the passenger side of my 2019 buick by another driver while I was traveling on a main road. He was issued a ticket for failure to yield. I am a registered nurse at westchester medical center in valhalla, new york. I cannot be without a vehicle to take care of my family and get to my job as an intensive care nurse at wmc in westchester county new york. For the first 3 months gm has used the uaw strike as an excuse for not having the available parts for my vehicle. Now they are using the coronavirus pandemic as an excuse for not producing the part. No one at gm knows more than I about how the coronavirus has affected our daily lives. Gm refuses to provide me with the replacement part or a loaner vehicle! They have offered a rental car arrangement where I would be charged 0. 00 per month. This is totally unacceptable, they are taking food off of my table. In addition they refuse to put a hold on my loan from gm financial!. It is now 5 months that I have not gotten my car repaired. Please let me know if you can help me resolve this dismal situation asap. [xxx], rnc, bsn information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategoryPower Train
DateJan 27, 2020
StateNY
Description
While driving in cruise control between 35 to 40 mph, going up a small incline, the engine bogs down and the vehicle rattles. I have had the vehicle checked out 5 times by different dealers and their conclusion was that this is a normal condition. The transmission shifts into the highest gear for fuel economy. I do not believe buick would make a vehicle that rattles at 35 to 40 mph. Going into manual 5th gear stops the rattling, but that should not be the solution.
CategoryService Brakes, Service Brakes
DateSep 10, 2019
StateNC
Description
While driving the vehicle, the service "brake assist" light came on. I put my foot on the brake and had no brakes, then had limited brakes when slowly pumping then pedal went to the floor. That warning went off and the malfunction indicator lamp came on.
CategoryAir Bags
DateMar 13, 2019
StateIL
Description
2019 buick enclave. Consumer writes in regards to issues with airbag/airbag system. *ld *tr
CategoryService Brakes
DateDec 05, 2018
StateGA
Description
While driving the vehicle, the service "brake assist" light came on. I put my foot on the brake and had no brakes, then had limited brakes when slowly pumping then pedal went to the floor. That warning went off and the malfunction indicator lamp came on. I then had about 85% brakes. This has happened three times. The dealer and gm cannot find the problem. The first time I was on a highway. The 2nd time I was on a street in town and the 3rd time I had just pulled out of a driveway in a subdivision, after the car had not moved from friday to sunday.

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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