Brakes, collision avoidance and steering issues among the top complaints received by the NHTSA from vehicle owners
The 2019 Nissan Altima continues to be a top choice for car buyers. Previous models successfully provided many years of reliability and style. Moving into the newer generation, Nissan claims this vehicle is “Impossibly Smart.” What owners find is something entirely different. They find a faulty electrical system, defective service brakes, malfunctioning vehicle speed control and poor visibility.
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Problems with the Electrical System
When it comes to a modern vehicle’s electrical system, consumers expect everything to work seamlessly. After all, today’s car uses many technologically innovative features that require maximum power. In the Altima, drivers find that there are plenty of glitches and bugs that still need to be worked out.
One customer illustrates the problems in this Edmunds review. “Too many issues with this car. Problem 1, the car wouldn’t connect to ANY device a week after driving it off the lot. Field maintenance rep from headquarters had to come out to fix it. Problem 2, remote isn’t responding to car. I could literally be a couple feet from my car and no response. They replaced batteries, checked settings and reprogrammed remote but still having issues. This biggest issue. Occasionally, I am not able to get in or out the driver side door (5 occurrences). Vehicle will unlock, but door will not completely unlatch. Extreme safety hazard. I was initially turned away because “issue could not be duplicated” ( I have 2 videos of me struggling to open the door) After a little push back, finally something is being done. Currently waiting for an actuator to be delivered. Now I have to go back up there AGAIN for the remote. Yesterday while driving error message said remote not detected….it was sitting in the cup holder!!!!!!!”
One of the only components this customer didn’t talk about is the back-up camera. Among the electronic devices, the back-up camera is one that must work properly for maximum safety. While it might appear that it doesn’t have any issues, there is a recall available on this vehicle related to the back-up camera. It is labeled with NHTSA Campaign Number 19V654000. In this recall, it’s addressed that the back-up camera won’t display an image. The dealer will update the system and hope that it works. Based on how well they handle the other electronic systems, no one is feeling too confident that these issues will be resolved. Maybe their tagline should be Impossibly Dumb instead.
Here are some actual complaints logged with the NHTSA about the 2019 Nissan Altima Electrical Problems:
THE CONTACT OWNS A 2019 NISSAN ALTIMA. THE CONTACT STATED THAT VENT CONTROL FUNCTION FOR THE HEAT AND AIR CONDITIONER FAILED TO OPERATE. THE CONTACT PREVIOUSLY TRADED IN A 2016 NISSAN ALTIMA FOR WHICH AUTONATION NISSAN REPLACED THE AIR COMPRESSOR. CURRENTLY, THE 2019 ALTIMA WAS EXPERIENCING THE SAME FAILURE. THE DEALER DIAGNOSED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE PART WAS TO BE REPLACED BY THE DEALER; HOWEVER, THE CONTACT FELT THAT THE OEM PART MAY BE FAULTY AND WOULD NOT PROVIDE A PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WANTED TO THE VEHICLE TO BE BOUGHT BACK IF THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
THE GAS TANK NOTIFICATION SAYS THAT I HAVE NO GAS WHEN I HAVE GAS IN THE CAR IT ALSO GIVES ME A BURNT SMELL AND LOUD STATIC NOISE EVEN WHEN THE CAR IS OFF, THE STEREO STOPPED WORKING AND I JUST BOUGHT THE CAR
2019 Nissan Altima Complaint Summary
|Complaint Category||Number of Complaints|
|Unknown Or Other|
|Forward Collision Avoidance: Automatic Emergency Braking|
|Forward Collision Avoidance: Warnings|
|Vehicle Speed Control|
Problems with the Forward Collision-Avoidance
With the previous experience of the components included on the Altima, it’s fair to assume that very little is going to go correctly. The vehicle speed control is another part that shows massive signs of failure.
Just look at this report created by the NHTSA. “The contact leased a 2019 Nissan Altima. While driving under 30 mph, a red light flashed for the emergency brake and the vehicle abruptly stopped. The failure caused the driver and front passenger seats to jerk forward. The vehicle was driven home and parked due to the failure. In addition, the cruise control failed to properly engage and disengage. The contact had to check the component to ensure whether it was on or off. Also, the emergency warning indicated flashed intermittently more than once and a clunking noise was heard when the vehicle was in operation. The vehicle was towed.”
Again, Nissan is strangely quiet. There aren’t any recalls or service bulletins to discuss the issues raised by owners. The automaker is impossibly challenging to work with because they don’t want to acknowledge any concerns that might exhibit weakness. Instead, they feel the better option is to allow drivers to battle their electronic, braking and vehicle speed control systems. All of this “smart” technology is making it more difficult to drive the Altima because it is defective.
Here are some actual complaints logged with the NHTSA about the 2019 Nissan Altima Forward Collision Avoidance Problems:
I OWN A 2019 NISSAN ALTIMA AWD AND HAVE EXPERIENCED A FEW PROBLEMS. THE MOST SIGNIFICANT PROBLEM IS THE DEFECTIVE FORWARD COLLISION SAFETY FEATURE. TWO TIMES THE VEHICLE HAS IMPROPERLY AND ABRUPTLY APPLIED BRAKES, THE FEATURE IS INTENDED TO AVOID COLLISION, BUT INSTEAD ITS MALFUNCTION IS CREATING ROAD HAZARDS. I CONTACTED NISSAN CONSUMER AFFAIRS AND THEY HAVE EVADED ME AND EVERYTIME I CALL THEY SAY YOU HAVE BEEN ASSIGNED A CASE AND SOMEONE WILL CALL YOU SOON. I ATTEMPTED TO SERVICE THE VEHICLE TWO TIMES THIS WEEK AT TWO DIFFERENT NISSAN DEALERSHIPS. ONE TURNED ME AWAY STATING IT’S A KNOWN PROBLEM AND NISSAN DOES NOT HAVE A FIX YET. THE SECOND NISSAN DEALERSHIP WAS IN THE PROCESS OF ISSUING ME AN ALTERNATE VEHICLE WHEN THEY RECEIVED A CALL FROM THE SAME FOLKS WHO WON’T RETURN MY CALL NISSAN CONSUMER AFFAIRS INSTRUCTING THE DEALER NOT PERFORM ANY SERVICE OR A LOANER. THIS IS SO OUTRAGEOUS, BUT I ACTUALLY HAVE IT IN WRITING TO PROVE THE LEVEL OF NEGLIGENCE AND ILL SERVICE TO FORCE A CUSTOMER TO STAY IN A VEHICLE THAT THEY DON’T FEEL SAFE IN. NONE THE LESS THEIR FAILURE TO DO THEIR DUE DILIGENCE. THE SAFETY FEATURE MALFUNCTIONED ON THE HIGHWAY ONCE AND THE NEXT TIME ON A INCLINE RAMP IN MALL PARKING GARAGE TO A FORCEFUL HARD STOP. I HAVE SPOKEN WITH 3 GENERAL MANAGERS AND 3 DIFFERENT CONSUMER AFFAIRS CALL CENTER REPS, BUT YET NO SERVICE OR CALL BACK FROM NISSAN NORTH AMERICA. NEGLIGENT NEGLIGENCE NEGLIGENT. NISSAN IS NOT WHAT IT USED TO BE. STAY FAR AWAY AND TELL EVERYONE YOU KNOW TO STAY FAR AWAY. I AM THE OWNER OF A MODEL YEAR VEHICLE WITH FULL WARRANTY AND THIS IS HOW THEY ARE TREATING ME. WHAT WOULD YOU GET?
ADAPTIVE CRUISE CONTROL AND AUTOMATIC BRAKING ARE DISABLED DUE TO “FRONT RADAR BLOCKED”. THIS IS A BRAND NEW VEHICLE I HAVE HAD FOR ABOUT TWO WEEKS (LESS THAN 1,000 MILES). AFTER DOING SOME INTERNET RESEARCH, THIS APPEARS TO BE A KNOWN ISSUE WITH NISSAN VEHICLES. THE ISSUE WAS FIRST NOTICED WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED AND I KEPT GETTING CLOSER TO THE VEHICLE AHEAD OF ME WITHOUT MY VEHICLE AUTOMATICALLY SLOWING DOWN (I.E., THE CAR MAINTAINED THE CRUISE CONTROL SET SPEED.) AFTER MANUALLY BRAKING AND RESETTING THE CRUISE CONTROL, THE CRUISE CONTROL WOULD EVENTUALLY SHUT OFF AND THE ATTACHED MESSAGE WOULD BE DISPLAYED. PRIOR TO THE ISSUE BEING OBSERVED (APPROX. FIRST 500 MILES DRIVEN), THE ADAPTIVE CRUISE CONTROL AND AUTOMATIC BRAKING WORKED FINE.
THE INTELLIGENT FORWARD COLLISION WARNING IS BROKEN WARNING LIGHTS COME ON AND SAY IT’S NOT WORKING DRIVING ON THE FREEWAY, WHEN YOU TURN OFF THE CAR IT RESETS BUT DRIVING AGAIN IT SHOWS THE WARNING LIGHTS AGAIN. ONLY 6000 MILES
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Problems with the Brakes
As far as safety features go, there is nothing more basic than the service brakes. It’s what stops the vehicle and keeps occupants from crashing. When this system fails, everyone is at risk.
One NHTSA review illustrates the trouble the Altima is having. “I’ve had my vehicle for 1 month and on at least 10 different occasions, my AEB system had locked my brakes up on me for no reason. Each time I’ve been driving straight and it’s been in my work parking garage when no other vehicles or people are in motion around me. Although I’ve been lucky so far and it hasn’t caused me to be rear ended, I still see the potential for that happening if this continues and is not fixed.”
There are no recalls related to this incident or any service bulletins provided by the company. With something as serious as this fault, there should be something addressing the malfunction. The brakes applying themselves are telling consumers to stop driving this Altima. Even the car itself is trying to get the owner’s attention.
Here are some actual complaints logged with the NHTSA about the 2019 Nissan Altima Brake Problems:
TL* THE CONTACT RENTED A 2019 NISSAN ALTIMA. WHILE DRIVING 50 MPH, THE ABS ACTIVATED ON ITS OWN AND THE CONTACT SLAMMED ON THE BRAKE PEDAL. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT DID NOT KNOW IF THE VEHICLE WERE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,500.
AUTOMATIC EMERGENCY BRAKING (AEB) FUNCTION FAILED AT A RED LIGHT. AEB HAD BEEN SET IN A 3-VEHICLE DISTANCE. HOWEVER, UPON ARRIVING AT THE RED LIGHT, ON A CITY STREET, WITH ANOTHER VEHICLE IN FRONT OF US, NISSAN ALTIMA 2019 DIDN’T ACTUALLY RESPOND TO THE CONDITION AND KICK OFF ITS AEB SYSTEM TO 1) SLOW DOWN 2) STOP THE MOVING VEHICLE. THIS IS A DRIVING EXPERIENCE DATED ON JUNE 01 2019.
Problems with the Windshield
Aside from mechanical systems, the visibility of the Altima must also be perfect in order to see what’s ahead. There’s not much that could go wrong with this – after all, it’s just a piece of glass. Windshield designs and sunroof constructions were perfected many years ago. There’s no need to reinvent the wheel.
Yet, Altima owners face many problems with the windshield. Just look at this review left on the NHTSA website. “While driving along a highway in the middle lane, my finance heard a loud noise that sounded like a loud bang. He thought something had fallen on top of the sunroof but found it strange because there was no trees around for that to happen. When he stopped and got out of the car, he found that the entire windshield had shattered into little pieces. Luckily, he was not injured and no glass came through the car because the shield was closed. There were no dent or impact marks on the sunroof or any part of the car. When we had a mechanic look at it, he told us that the break band from the inside and was almost pushed up. In a way, Nissan had denied our claim, and paying the deductible and getting it fixed, I still hear a rattling noise coming from above.”
Again, we see no resolution from the automaker. What we do see is two further recalls that consumers should be aware of, both related to a fuel leak. If this goes unrepaired, it could lead to a fire. Overall, it’s safe to say that the engineers and designers of this Nissan are not impossibly smart – so how could they have created a car that is?
Here are some actual complaints logged with the NHTSA about the 2019 Nissan Altima Windshield Problems:
WHEN USING THE WINDSHIELD WIPER FLUID IT BARELY SHOOTS OUT. IT ONLY COVER 1/4 OF THE WHOLE WINDSHIELD. THIS BECAME VERY DANGEROUS WHEN I WAS DRIVING BACK HOME IN THE HIGHWAY WHEN LOVEBUGS COVERED MY WINDSHIELD.
I BECAME AWARE OF THE AUTOMATIC WINDSHIELD WASHER PROBLEM WHEN I TRIED TO CLEAR OFF DUST AND GRIME FROM OUR NEW 2019 NISSAN ALTIMA WHILE DRIVING ON THE HIGHWAY. WHEN I ACTIVATED THE WASHERS TO CLEAN THE WINDSHIELD, THE WASHER FLUID BARELY SPLASHED ONTO THE BOTTOM OF THE WINDSHIELD. I HAD TO REPEATEDLY ACTIVATE THE SYSTEM TO EVEN GET THE WINDSHIELD PARTLY CLEAN.
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