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As far as VW SUVs go, the 2020 Volkswagen Tiguan seems to be a popular option. The automaker claims it brings “attention to every detail,” but the manufacturer must have overlooked the basic systems such as the seat belts, electrical system and engine.
Click on other model year to view more problems: 2018 2019 2021 2022
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NHTSA Complaints for the 2020 Volkswagen Tiguan
| Complaint Category | Number of Complaints |
|---|---|
| Engine | |
| Forward Collision Avoidance: Automatic Emergency Braking | |
| Unknown Or Other | |
| Electrical System | |
| Service Brakes | |
| Forward Collision Avoidance: Warnings | |
| Structure:body | |
| Visibility/wiper | |
| Structure:interior Panels:ceiling | |
| Seat Belts |
Problems with the Seat Belts
To stay safe on the road, it’s vital that the seat belts work as intended. This basic system has been around for decades and shouldn’t cause trouble, but they do in the Tiguan.
Here is one NHTSA complaint. “Seatbelts are wet and moisture is building up in the car after heavy rain while sunroof and all doors closed and car is parked. Possibly a sunroof draining issue. Seat belts mainly affected are in the rear, particularly near rear-passenger, but front belts affected also. Water also observed in rear door wells and on front driver’s window post (left of windshield). Seat belts smell damp and are so wet that they are uncomfortable to wear and would leave water on clothes.”
While no one wants to deal with wet seatbelts after every storm, there are some larger problems to consider. First, NHTSA Campaign Number 20V579000 states that the third row seat belt anchor bolts were not properly torqued, thereby increasing the chance of an injury during an accident. Furthermore, NHTSA Campaign Number 20V505000 states that the backrest adjuster and front seat frame might not have been welded correctly. This could break during an accident, causing even more injuries. But that’s not all! When the NHTSA was doing safety testing it found a major problem. In fact, there is an alert stating that the left driver door can unlatch and open during a crash. This increases the chance of occupant ejection during an accident. Where was all the “attention to every detail” when it came to the seat belts and safety systems? It must have been inspected during a lunch break at the factory.
Problems with the Electrical System
There are just as many issues with the electrical system in the Tiguan – ranging from inconveniences to safety worries.
Here is one Edmunds review. “I have had my 2020 Tiguan SEL in the platinum Gray with the black leather, after just 3 months and 3900 miles on it, and needless to say I’m a more then a bit unhappy. The car has been in the shop 3 times already, the first time was a simple fix, after using the Apple Carplay the clock on the dash would reset, come to find out it was just set in the wrong time zone on the car’s settings, the next two times it’s been in the shop is what really bothers me, the emergency braking just randomly goes off with NO car anywhere near me.”
Despite the mounting customer complaints, VW has nothing of value to say in the manufacturer communications. It’s almost as if the company is trying to remain completely quiet in order not to draw more attention to the defects in the Tiguan. Yet, customers don’t need to be a rocket scientist to determine that this SUV is a lemon.
Problems with the Engine
A potent engine is what every driver wants to experience, but that’s not what is found with the Tiguan.
Here is one more Edmunds review. “Where to begin… Tranny fluid and oil leak after only 3 weeks of ownership! 3 seals replaced, rubber boot on axle defective and replaced. Right now, it’s back in for service as it’s still leaking oil. Driver seat chime won’t go off. I’ve owned 2 Tiguan’s prior to this one and the last one didn’t even need brake pads until 60K, the brakes are already squealing on this one! And it’s slow and jerky. VW really messed this car up. I can’t say a good thing about this car.”
The engine problems go even deeper. Service Bulletin #VIN4APIN20200514 talks about several diagnostic codes, oil leaking from the engine and stalling. It also claims some of the mounting bolts might be loose or completely broken. Is this the kind of SUV anyone wants to load the family in? Probably not! At this point, the only thing it is good for is sitting in the driveway.
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Complaint Data
| Category | Engine, Power Train |
| Date | Mar 21, 2023 |
| State | TX |
| Description | Erc code popped up on dashboard while driving in 2021 and the vehicle wouldn't go over 30 mph. Took it to the volkswagen dealership in november 2021. Between november and february of 2022, I took the vehicle back, after having it for less than 2 hours, with the same ongoing issue. Started having the same issues after the final pick up. Fast forward to november of 2022, in addition to the erc, my vehicle battery drained and I am unable to start the car unless I jump start it. Replaced the battery and still the same issue. The battery does not stay charged and it is a brand new battery. |
| Category | Visibility:windshield Wiper/washer:linkages |
| Date | Mar 09, 2023 |
| State | NC |
| Description | The contact owns a 2020 volkswagen tiguan. The contact stated while driving 70 mph, the contact turned on the windshield washer fluid to clean the front and rear windshield and the windshield washer fluid leaked into the vehicle onto the brake and accelerator pedal. The contact stated that the windshield washer fluid level was low. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was contacted, and the manufacturer stated that there was no recall for the failure and that the vehicle needed to be diagnosed. The manufacturer filed a case. The failure mileage was 60,000. |
| Category | Electrical System, Structure:body, Visibility/wiper |
| Date | Jan 25, 2023 |
| State | NY |
| Description | The overhead console in the vehicle detached on its own in october 2022 and will not stay secured. This has prevented my ability to see out of the front windshield and therefore hindered my safe operation of the vehicle. The dealer confirmed the issue but would not cover it under warranty, claiming that it was my fault for installing a dash camera. However, no wires are near the roof liner and the installation of my dash camera has nothing to do with the overhead console. The dealership then charged me 5 plus tax for this "assessment". Please see the attached files showing this is a known issue with the vehicle that volkswagen will not properly address and cover. I have contacted vw customer service multiple times by us mail and have still not received any type of response. |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Jan 19, 2023 |
| State | VA |
| Description | This car burns oil. I am adding at 1-2 quarts of oil every 2-3 months and I only have 24k miles on this car. I've had an oil consumption test completed and they said that its falling just with in normal limits. It's unacceptable. Additionally, the emergency braking system is faulty, it will register shadows or on a slightly winding road will register on coming traffic and slam on brakes. I have had cars blowing their horns and swerving from behind me in order to avoid a collision. I had that check as well and their advise was to disable it. What?!? So either I disable a safety system or I get rear-ended. This is a joke and completely unacceptable. |
| Category | Service Brakes, Air:antilock:abs Warning Light |
| Date | Jan 18, 2023 |
| State | CA |
| Description | The contact rented a 2020 volkswagen tiguan. The contact stated driving 60 mph, the vehicle independently pulled across the lanes of the highway with the abs warning light illuminated. The contact was not able to control the vehicle. The contact was able to exit the highway and was able to get the vehicle to come to a complete stop. The vehicle was towed back to the car rental office. The contact was unsure if the vehicle was diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 70,000. The vin was not available. |
| Category | Back Over Prevention: Rearview System Braking, Back Over Prevention: Warnings |
| Date | Dec 05, 2022 |
| State | MD |
| Description | I've been having backup camera problems since I purchased this vehicle in june 2020. It only works 20% of the time. There have been times were I don't see people or vehicles as I back up. I've only been seen for service twice. I don't have the time to take it in once a week for them to do to a hard reset or replace the j949 module. I've attached a service receipt. Usually just have a black screen. Below is the address to a consumer report page detailing the issues. Unfortunately, my vehicle is not in the recall list. Https://www. Consumerreports. Org/car-recalls-defects/volkswagen-recalls-cars-and-suvs-for-backup-camera-problems-a1136236169/ |
| Category | Service Brakes |
| Date | Aug 30, 2022 |
| State | VT |
| Description | Uneven and excessive pad wear that was reported to be "normal" by the dealer. Photo of pads from passenger side of vehicle attached. One is almost unworn and the other is down to metal. |
| Category | Structure:body |
| Date | Aug 26, 2022 |
| State | TX |
| Description | The contact owns a 2020 volkswagen tiguan. The contact stated that on three separate occasions, the upper overhead console had detached from the headliner. The contact had taken the vehicle to the dealer on all three occasions and had the part replaced under warranty. Recently, the contact stated that the failure returned where the console was hanging from the headliner three wires. The contact stated that the console obstructed her vision of the rearview mirror and side mirrors. The dealer was notified of the failure and informed her that parts for the repair were on backorder. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 4,000. |
| Category | Exterior Lighting, Structure:body |
| Date | Aug 24, 2022 |
| State | CA |
| Description | The car was parked outside during the summer. Opened the car door and noticed the entire overhead console above the driver had detached, and was broken, hanging head high by the wire connections. The plastic is broken around the screws that usually hold it into place, so it cannot be reattached without getting a replacement part installed. Driving is dangerous when this occurs as the entire console sways back and forth in front of the driver, hitting them, which in turn obstructs visibility through front windshield, internal and exterior rearview mirrors and is an overall distraction/hazard to the driver. Also cannot utilize overhead lights and other functionality while the overhead console is detached. No warnings or way of predicting this from occurring. This is the second time this has occurred in the span of 1 year to this vehicle. Had dealership install new overhead console after this happened the first time. |
| Category | Structure:interior Panels:ceiling |
| Date | Aug 22, 2022 |
| State | IL |
| Description | The contact owns a 2020 volkswagen tiguan. The contact stated that the sunroof console detached and blocked the rear-view mirror and side view mirror. The contact had taken the vehicle to a local dealer however, the replacement part was on back order. The contact stated that he was told to use duct tape until the replacement part arrived. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 26,000. |
| Category | Structure:interior Panels:ceiling |
| Date | Aug 19, 2022 |
| State | CA |
| Description | The contact leased a 2020 volkswagen tiguan. The contact stated that while his wife was entering the vehicle, she noticed that the overhead console was not properly secured. While his wife was driving at unknown speeds in high temperatures, the overhead console detached from the roof. The contact was unable to utilize the lights, blue tooth, sunroof, and other features on the console. Additionally, the wires were exposed. There were no reported injuries. The vehicle was taken to the local dealer where the contact was informed that the parts were backordered; however, the vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, covina volkswagen (528 s citrus ave, covina, ca 91723) where the console was disconnected. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 34,799. |
| Category | Structure:interior Panels:ceiling |
| Date | Aug 10, 2022 |
| State | MD |
| Description | Overhead console falls out for no reason, impairing forward vision. Came out of work and found it hanging. Needed to drive with one hand and hold the console with the other. Vw is aware of this and is not notifying owners. My dealer has several waiting for parts that are taking a month. Am I supposed to drive an unsafe vehicle for a month? They will not give me a loaner and suggested I use packing tape to hold it in place. Tape does not work; the console is too heavy. This happened without warning |
| Category | Electrical System |
| Date | Jul 24, 2022 |
| State | NY |
| Description | Disconnect not working no green or red light on |
| Category | Visibility/wiper |
| Date | Jul 13, 2022 |
| State | PA |
| Description | The overhead console detached and was hanging down and blocking the rearview mirror and proper vision along with hanging in mid air. The overhead console just began to fall and looked loose and then a day later was hanging all the way. This is clearly an issue, I have googled it and immediately found that this has happened to others and I find that the terminology that the dealer uses is similar amoungst customers to put the blame on the customer and say it is not a faulty part. The screws that hold this piece up seem to have been over screwed causing this overhead console to detach. I also saw others report that they get it fixed and it even happens again and again it is not covered due to the plastic breaks too and they say that is an outside force that the plastic broke. With this part broken I am also unable to open my sunroof too. Another point I would like to make is that if my husband was not able to disconnect the wires I would of had to drive with the part hanging in the way. I tried to duct tape it up and unhook it and it did not stay up nor was I able to unhook it. I also saw comments stating that this is happening to vehicles when it is hot out and it has been hot the past month or so here. I think the worst part is that a dealer is basically saying you are lying and had to damage the part which I have no idea how you would of even damaged the part due to the location of the part. I am completely dissatisfied with the dealer and how they handle the situation by saying it is the customers fault when clearly you can google it and find others with the same issue, did everyone damage the same part that is located in an awkward location? I dont think so. |
| Category | Engine |
| Date | Jul 09, 2022 |
| State | TX |
| Description | Low engine oil. Car is burning oil. Having to put engine oil every 3 months. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | Jul 02, 2022 |
| State | NY |
| Description | The front assist emergency braking system activates for no reason. On all occasions, the last incident happened july 1, 2022, there were no obstacles in the road to warrant the car to come to a near stop. I've brought the car to the dealership for inspection and was informed the car is “sensitiveâ€. |
| Category | Engine |
| Date | Jun 06, 2022 |
| State | DC |
| Description | My 2020 volkswagon tiguan stalls while idling in traffic. The engine makes a grinding noise and there is no power. I have to put it in park and turn it off and then back on. It happened several times in 2021 and the dealer replaced the starter-that worked for a while but in the past 7 days (may 30, 2022 to june 6, 2022) it has stalled 5 times while idling in traffic. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | May 03, 2022 |
| State | TX |
| Description | Automatic emergency brakes engage when pulling into/out of slightly sloped ground. My vehicle has come to a halt while in the middle of a highway multiple times after pulling out of a parking lot where it is slightly sloped. The most recent time was 5/3/22, but it has happened on 5 previous occasions. The emergency sensor believes the ground in front of me is an obstacle. I am now careful to only pull onto the highway when there are absolutely no cars coming for a good distance because my brakes will engage while I'm halfway into the road. The slope I'm talking about is not extreme or severe. No one else is having this issue in the spots where it happens to me. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Apr 09, 2022 |
| State | WA |
| Description | My tiguan is having the same issue at the vw atlas. Emergency braking system applying the parking break. Errors with the door sensor, start-stop, hill assist, and parking break. |
| Category | Forward Collision Avoidance, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Apr 01, 2022 |
| State | NY |
| Description | The contact owns a 2020 volkswagen tiguan. The contact stated that while driving approximately 45 mph, the forward collision avoidance system and forward collision avoidance automatic emergency braking engaged. The brake warning light was illuminated on the instrument panel. The failure reoccurred three times. The vehicle was taken to the independent mechanic who was unable to retrieve a fault code. The vehicle was not repaired. The contact requested that the dealer notify the manufacturer of the failure. The approximate failure mileage was 17,000. The contact stated that legend vw inspected the vehicle a second time and did not find an issue. |
| Category | Electrical System, Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Mar 18, 2022 |
| State | FL |
| Description | Emergency breaking activate when passing construction zone or taking curves on the road and sensors reads barriers or cones and locks the breaks and emergency breaking warning comes on dashboard. Horn not functioning in high humid climates |
| Category | Electrical System, Seats, Visibility/wiper |
| Date | Mar 09, 2022 |
| State | NY |
| Description | Water coming in through sunroof and pooling in the back seat foot pans. Only reason I was aware was first because someone with the same vehicle told me it happened to them and second I began to see moisture and ice on the inside of the windshield. Also began to have a mold odor. This lead to corrosion of the floor pans and damage to electrical wiring. Unknown what other long term damage could be caused. |
| Category | Engine, Forward Collision Avoidance: Warnings, Unknown Or Other |
| Date | Jan 01, 2022 |
| State | FL |
| Description | Unknown |
| Category | Engine |
| Date | Jul 22, 2021 |
| State | GA |
| Description | Complete engine stoppage approximately 18:00 21 july 2021. Headed east on germany road, a serpentine two lane road with no shoulder. Engine stopped and vehivle coasted to a stop. I turned on the emergency lights and put the vehicle in park. Fortunately, I was able to restart the car and proceed. It was pure luck that I wasn't rear-ended. |
| Category | Steering |
| Date | Jul 15, 2021 |
| State | CT |
| Description | On three separate occasions the power steering unit lost power, after restarting the car it would work again. |
| Category | Seat Belts |
| Date | Jun 24, 2021 |
| State | MI |
| Description | Driver's side rear seat belt, being used with high-back child booster car seat (graco),locked up with child in the car seat. The seat belt would not release and got tighter as the child tried to release it. Adults could not release the belt or remove child from the car seat. The seatbelt had to be cut to remove the child. The car seat has been in use in various other vehicles (honda, ford, subaru and audi) without incident. |
| Category | Engine |
| Date | Jun 22, 2021 |
| State | FL |
| Description | The contact's fiancé owned a 2020 volkswagen tiguan. The contact stated while his fiancé was driving 30 mph when the steering wheel and the entire vehicle began to shake. The contact stated the electronic throttle control warning light was illuminated. The driver was distracted by the failure, which caused her to run a red light and crash into another vehicle. All front and side air bags deployed. The driver did not sustain any injuries or seek medical attention. The contact stated his mother was seated at the rear driver side and did sustain injuries on both of her knees and sought medical attention on the day of the accident and also the following day. The contact stated unknown person in the other vehicle sustain also injuries on their knee. A police report was filed. The insurance company deemed the vehicle totaled. The vehicle was towed to the insurance lot. The contact called the local dealer and was made aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 7,139. |
| Category | Fuel System, Gasoline:fuel Injection System:fuel Rail |
| Date | Jun 14, 2021 |
| State | VA |
| Description | One of the fuel injectors cracked along with the fuel rail leading to a very large fuel leak. There was also an oil leak at the same time, but the origin has not been diagnosed. The vehicle was towed to the dealership to diagnose the problem and attempt repair. There were no warning lights, signs, or symptoms. I started the vehicle and drove approximately 20 ft to a stop sign, going under 10 mph, and all of a sudden smelled an extreme odor of gasoline. The check engine and other driver alerts came on. |
| Category | Vehicle Speed Control |
| Date | May 24, 2021 |
| State | PA |
| Description | The contact owns a 2020 volkswagen tiguan. The contact stated while parking the vehicle when it accelerated independently and crashed into 2 different vehicles. The contact stated no warning light was illuminated. The contact stated she had visible bruises on her sternum, right thumb, and upper left chest from the seat belt. Airbags did not deploy. The contact did seek medical attention the next day. A police report was filed. The vehicle was not drivable. The vehicle was towed to an independent mechanic and was unable to diagnose the failure. The vehicle was not repaired. A dealer was contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 1,700. The consumer stated the vehicle was being repaired. |
| Category | Service Brakes |
| Date | May 10, 2021 |
| State | FL |
| Description | The vehicle was backed out of a parking space in a lot. A pop was heard and the brake the brake pedal went to the floor and eventually stopped. The instrument panel showed faulty brake booster. I had vw tow the vehicle to the dealership and they ordered a new brake booster and replaced it. On may 7, 2021 the same symptom happened and I contacted the dealership and they again towed the vehicle to their location. I am waiting for a call from the dealership on the diagnosis. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | May 08, 2021 |
| State | WA |
| Description | The vehicle will stop itself while in motion through the automatic braking system at random times, both in traffic and when no other vehicles are around. The warning will show up in the gauge cluster and the car will quickly come to a stop. This has happened on at least 4 occasions. The dealer has stated there are no faults. |
| Category | Unknown Or Other |
| Date | Mar 17, 2021 |
| State | MD |
| Description | bought a new 2020 vw tiguan in july of 2020 in maryland and in oct 2020 my car started to stink like mildew from the bad moonroof drains that drained rainwater into my car. I have taken it to the dealership 2 times to have the carpets and floor mats replaced and it still stinks. I took it to a premier detailing company to do an extreme ozone and interior detailing, still stinks (still owed reimbursement for this from vw). The detailing professional of 20 years at the premier detailing shop says this kind of mildew odor cannot be removed. I am trying to get this looked at for a third time at a vw dealer but am getting the runaround from the service manager who says they will not look at it unless vw preauthorizes it. This fall under maryland lemon law and I guess vw is trying to avoid me taking them to court. I am looking for my money back from vw or for them to put me into another vehicle and they are just giving me the runaround. Vw knew of this issue on my model when they sold this car to me but vw refuses to put a recall out on this though hundreds of tiguan's with moonroofs are affected. My best friend has a severe mold/mildew allergy and she will not be able to get into my car, a friend has already had an asthma attack in the car, and I am concerned of the long term affects the mildew in the car is having on my husband and I since this is the only vehicle we have. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Unknown Or Other |
| Date | Feb 26, 2021 |
| State | CA |
| Description | My vehicle's front assist collision sensor will engage itself while going down some driveways regardless of how slow or angled I try to exit (I always make sure that my exit and turns are safe from any ongoing traffic so the sensor is only being tripped from ground in front of the sensor). I have been almost been rear ended three times because of this and almost hit from the side when the the sensor engaged when I was more than halfway out into the first lane to make my turn. Vw dealer that I bought the car from said, it is the driver's responisbility to manually turn off the front assist collision sensor each and every time you intend to drive the car. |
| Category | Engine, Fuel/propulsion System, Suspension |
| Date | Dec 30, 2020 |
| State | PR |
| Description | The vehicle began to fail while parked, the check engine and epc lights came on. It began to fail as if it had no strength. On december 23, the dealer was taken for the third time due to the same problem, the first time they told us that it was gasoline (puma) that that brand could not be used, they changed the brand to shell and continued with the problem. Before this happened, the deler made us a recall of something and after this it was that the failures began. The bus only has 3,500 miles. The last thing they told us that what is damaged is the evaporator today is december 30 and they have not returned the vehicle to me. The passenger side of the suspension sounds when you get a bump or a hole in the road and tell us that it is normal in the vehicle. |
| Category | Forward Collision Avoidance: Warnings, Unknown Or Other |
| Date | Nov 04, 2020 |
| State | MI |
| Description | My car alerts me at random times when I am driving down open winding roads that I am going to get in a collision when there are no cars or other vehicles on the road. It also goes off when I'm driving through construction and there's cones on the side of the road but I'm not even close to hitting. In michigan, we have a lot of construction so it shouldn't be going off and scaring me all the time. It will also happen in spurse, so it'll go off three or four times on the same road in the same day and then not go off again for weeks. I've taken it in to the dealer twice to be looked at and both times they found nothing wrong. It continues to randomly alert be when I am not in danger of an accident but it ends up scaring me anyways and making me think I'm about to be hit. It has gone off on the highway, open roads, city streets, and construction zones. Thankfully the auto-breaking hasn't turned on but I'm also concerned it will and then that itself will cause an accident. I belive whatever sensor it uses is faulty, but again the dealership has reaffirmed be twice that they saw no issues with it. |
| Category | Service Brakes |
| Date | Oct 20, 2020 |
| State | GA |
| Description | Brakes starting squealing periodically when applying the brakes lightly, with only 1,000 miles on the vehicle. Took the vehicle back to the dealership and they said it was normal. Brakes now squealing nearly all the time when brakes applied lightly, not so much if braking heavily. Vehicle has 5,000 miles on it. Had another vw dealership look at it and they said the same thing, it is normal and not a safety issue. Handed a brochure to convince me it ok. |
| Category | Engine |
| Date | Oct 05, 2020 |
| State | TX |
| Description | My change oil service light came on and kept reminding me daily for 10 days that I needed an oil change. I took it to the local dealership today and they said they would only change the oil at 10,000 miles. I only had 5800 miles but the oil was low so they added oil. I haven't even had the car 6 months. What is wrong with the new engines or should the oil really be changed at 6000 miles? I should not be having issues with a brand new vehicle. Something needs to be done by volkswagen to correct this issue. |
| Category | Engine |
| Date | Sep 21, 2020 |
| State | MA |
| Description | Bought car on 4/6/ 2020 brand new at 2600 miles oil lite came on I checked and it needed 1 quart. I went to dealer they checked it and added 1 quart and told me to come back when it happens again . I check it every week and now 9/21/20 it is add the add point on thestick odometer now at 3800 miles. This high consumption is to much. The light has not come on yet but I dont like running it down to the bottom of the stick. I had a 2019 tiguan and it never needed oil and had over 8000 miles on it. I believe they made changes to the engine and im not happy with it . They need to do somethig about it soon. I also had a 2014 passat that never used oil. No help from dealer except to put a quart in. Quirk vw quincy ma |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Sep 18, 2020 |
| State | NY |
| Description | Tl* the contact owns a 2020 volkswagen tiguan. The contact stated while driving at 40 mph, the automatic emergency braking engaged without warning. The vehicle came to a complete stop. The contact pulled over to the side of the road waited for a minute then drove to his destination with no further issues. The contact called joe heidt motors volkswagen (515 rt 17 n, ramsey, nj 07446, (201) 327-2900) and was informed to have the vehicle diagnosed immediately. The diagnostic test was still pending. The manufacturer was not made aware of the failure. The failure mileage was 7,722. |
| Category | Unknown Or Other, Wheels |
| Date | Sep 02, 2020 |
| State | NY |
| Description | Good evening, I would like to know the best person to communicate with regarding the discrepancies I have recently found on my title, registration, and inspection form. My names seem to be inconsistent on the forms. The inspection form also indicates that the left wheel and right wheel have been removed according to the inspection form. There is additional information that may help investigate this matter. Please feel free to e-mail me at your earliest convenience at [xxx] thank you and I look forward to speaking with you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Wheels |
| Date | Aug 03, 2020 |
| State | CA |
| Description | This car is not even 6 months old and while driving on a highway the tire blew, my car fishtailed and I hit a guardrail. The tire is shredded. I took it to a tire shop the same night and they said this is not what typically happens to a tire. |
| Category | Seat Belts, Structure:body, Unknown Or Other |
| Date | Jul 13, 2020 |
| State | NY |
| Description | Seatbelts are wet and moisture is building up in the car after heavy rain while sunroof and all doors closed and car is parked. Possibly a sunroof draining issue. Seatbelts mainly affected are in the rear, particularly rear-passenger - but front belts affected also. Water also observed in rear door wells and on front driver's window post (left of windshield). Seatbelts smell damp and are so wet that they are uncomfortable to wear and would leave water on clothes, |
| Category | Electrical System, Unknown Or Other |
| Date | Jun 13, 2020 |
| State | TX |
| Description | Emergency contact function does not work, I have been paying for the subscription. Multiple tickets have been placed with vw carnet office for months and have not help. *tr |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I am having the same problem with the electrical system. The cars breaking system stopped the car on the freeway. When we took it in they said it was fine. Now something is draining the battery and are charging us $400 to replace the battery just to diagnose the car to see whT the real problem is. I want to take the car back and am goingg in to see what my options are