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Muscle cars still hold their place in today’s culture, with many eyes on the 2019 Dodge Charger. The company claims that the newer lineup offers “bragging rights,” but customers can’t help but complain. This vehicle contains defective air bags, a malfunctioning electrical system, a failing engine and poor service brakes.
Click on other model year to view more problems: 2018
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NHTSA Complaints for the 2019 Dodge Charger
| Complaint Category | Number of Complaints |
|---|---|
| Electrical System | |
| Unknown Or Other | |
| Service Brakes | |
| Steering | |
| Engine | |
| Exterior Lighting | |
| Air Bags | |
| Wheels | |
| Structure:body | |
| Fuel/propulsion System |
Problems with the Air Bags
Air bags are specifically designed to protect occupants in the case of an accident, but if they don’t work, they aren’t worth their added vehicle weight.
One NHTSA complaint states, “I was involved in a bad accident in which my car was hit on both sides of the rear driver and passenger doors by 2 different cars. The entire passenger side of the vehicle was ripped and scraped as well and none of the airbags in the vehicle deployed. The entire car is torn apart and one of the airbags attempted to deploy despite being hit all over. I spun out over 6 lanes of traffic as the vehicle came to a stop. Every sensor and meter in the car was flashing and giving me an error message in which the car was no longer operable. If anyone had been in the vehicle along with me, no one would be saved.”
It turns out that there is an air bag related recall, although it isn’t as scary as one would think. NHTSA Campaign Number 19V246000 states that the air bag warning information is wrong on the sun visor, which could lead to an injury. Vehicle manufacturers shouldn’t struggle with such mundane details, as this is something they do day in and day out. Clearly, there’s no reason for Dodge to brag over this one.
Problems with the Electrical System
With a well-working electrical system, the drive is smooth and enjoyable. But, as soon as something begins to glitch, owners feel it.
Another NHTSA review states, “While I was driving today, all of a sudden the lights went so dim (it’s always on the auto setting) then I switched it to the position to the right of it and lights became bright, but when I put it back to auto I couldn’t hardly see the speedometer hardly at all the radio screen went dim as well and none of my lights work at all on my mirror above my visors work and the lights don’t work in the center top either when you push the buttons. Actually those haven’t worked for a really long time. This problem has happened before where my radio actually has gone out completely and speedometer has gotten dim. But scared me today because it was actually dark out and I couldn’t see how fast I was going.”
It turns out the electrical system is a major issue with the Charger models. The first recall, NHTSA Campaign Number 20V512000, states that the backup camera view might not display properly, thereby putting occupants at risk of a collision. The second recall, NHTSA Campaign Number 19V203000, says that the instrument cluster might fail to illuminate driver warnings that are critical to operation. Without this information, occupants are further at risk. Plus, there has been a class action lawsuit regarding the faulty Uconnect systems that freeze, go black or cause trouble with navigation. What exactly is this Dodge vehicle bragging about – being the biggest lemon in the junkyard?
Problems with the Engine
The motor is by far the most important part in any vehicle, especially a muscle car. However, the engine needs to be more than just powerful; it should also be reliable. Yet, the Charger can’t claim that.
Another NHTSA complaint states, “The contact owns a 2019 Dodge Charger. The contact stated while the vehicle was at a standstill, she saw black/blue smoke exiting from the rear and stated the vehicle began to shake and make an abnormal noise. The contact stated no warning lights were illuminated at the moment. The contact stated days later, the Check Engine Warning light illuminated. The vehicle was taken to local dealer… and was made aware of the failure. The contact called the dealer where she purchased the vehicle and was towed to their facility. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000.”
Of course, this isn’t the only engine-related concern. Even Service Bulletin #9003680 talks about an oil leak coming from the rear engine seal that could turn into trouble. It seems that every part of this Charger is suffering from a malfunction – making owners want to drive it straight off a nearby cliff.
Problems with the Service Brakes
Finally, stopping power needs to be a top concern if the car will be safe to drive. Yet, the Dodge Charger fails on that front too.
Here’s a final NHTSA complaint. “2019 Dodge Charger Scatpack with Brembo brakes. Rear brake pads only covering 80% of rotor. Outer edges of each rear rotor are untouched by the OEM Brembo brake pad.”
It shouldn’t come as much of a shocker that the brakes have caused a recall as well. NHTSA Campaign Number 19V758000 says that affected vehicles have an incompatible front wheel and brake package that allows the front wheel to contact the steering knuckle and lead to damage. Very suddenly, the tire can lose air pressure, resulting in a major crash. Owners will soon be able to “brag about” how they turned their defective Charger in for a different vehicle. This one is just too much to handle.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Dodge pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
Complaint Data
| Category | Electrical System, Exterior Lighting |
| Date | Mar 22, 2023 |
| State | NC |
| Description | melted headlight connector. Have replace headlight connector and headlight bulb several times. Using the manufacturers recommend bulb. 9005ln. On 3/21/23 it overheated again an cause a electrical fire behind the headlight assembly. It is fleet police car and I have several cars that have the headlight connector melted and replace. |
| Category | Steering, Unknown Or Other |
| Date | Mar 15, 2023 |
| State | FL |
| Description | Ac still smells meldo thru the vents fixed it last year or so still issues steering makes piping noise when backing up to the right |
| Category | Service Brakes |
| Date | Mar 10, 2023 |
| State | FL |
| Description | Brake system seatbelt came out of latch approaching a red light and stopped traffic, applied brakes and no response. Ended up rear ending another vehicle. Resulting in injury to driver of malfunctioning vehicle and possible injuries to other passengers in the other vehicle . Don't know if the vehicle is available. It was deemed totaled. It's unkown if there's been any inspections as of yet. There was some kind of audible notification that occurred when driver applied brakes right before collision |
| Category | Electrical System, Exterior Lighting |
| Date | Mar 05, 2023 |
| State | GA |
| Description | I smelled a burning scent through my vent while driving.. Driver side headlight had burned out. I've seen the same issue with a wiring harness that needed to be replaced with a previous charger that I had that was recalled |
| Category | Engine |
| Date | Feb 09, 2023 |
| State | NC |
| Description | Oil cooler assembly leaking oil onto road when driving. No warning lights pop up on dash to inform. Part have been inspect by professional car dealership. |
| Category | Air Bags, Unknown Or Other |
| Date | Jan 23, 2023 |
| State | OH |
| Description | I was in an accident. The other car hit me at least going 60 mph into my drivers door. None of my airbags deployed in the accident. My car could not move and was totaled from the accident. I was injured with a tbi from the car accident. I received no help from the manufacturer at all. |
| Category | Electrical System, Fuel/propulsion System, Steering |
| Date | Dec 06, 2022 |
| State | AZ |
| Description | Instrument cluster and radio “monitor “stopped displaying vehicle information causing everything to disrupt driving while driving in traffic. Steering was swaying and difficult to drive. There was a recall # safety recall v32/nhtsa 19v-203 for the same problem so it now has the same issues. |
| Category | Electrical System:starter Assembly |
| Date | Sep 28, 2022 |
| State | TX |
| Description | The contact owns a 2019 dodge charger. The contact stated that pressing the start button failed to start the vehicle as designed. The contact had taken the vehicle to a certified mechanic who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 62,000. |
| Category | Steering, Suspension, Wheels |
| Date | Jul 08, 2022 |
| State | CA |
| Description | When making a right turn at approximately 5 miles per hour the front driver side suspension arm failed catastrophically causing the wheel, brake assembly, part of the suspension arm, and a small part of the frame of the vehicle to break off and roll approximately 75 feet into traffic. This also caused my break system to fail entirely. The week of the incident the vehicle had been driven approximately 120 miles under conditions that would be considered normal for the vehicle. There were no warning lights illuminated and there were no sounds or signs that failure was imminent. Vehicle is pending inspection from insurance company. Photos available upon request, parts available for inspection upon request. |
| Category | Electrical System, Steering, Unknown Or Other |
| Date | May 26, 2022 |
| State | NJ |
| Description | The vehicles first issue I had was about a month of owning the vehicle , with the uconnect infotainment system not wanting to turn off or on and being frozen with only showing a still image of the back camera. I fixed it after I disconnected the battery for about 2 minutes. Then I had a transmission problem which needed servicing not even a year into owning the vehicle. I had to go to the service center to have part replaced, took about a month to get replaced due to back order. Then in june of 2021 the car wouldn't go in reverse or drive. As if the emergency brake was on and wouldn't budge. Had to tow the car to the dealership and leave overnight. When the car was dropped off at the dealership it had to be shaken off the tow bed. Was called to come pick the care up the next day because "no issues were found and car is functioning properly". Now in april of 2022 the steering wheel makes a grinding sound as if it's chewing rocks inside. When it was taken to the dealership was advised the steering column would need to be replaced and the part would be available in the first week of may. When I called to follow up, they advised it would be in may 12th. I called to confirm if that was true and was told the part would now come may 26th. Called again and part won't be available until june 9th. When making turns in vehicle steering wheel sticks and power steering is disabled. Feels like I'm going to crash or flip the vehicle. |
| Category | Air Bags |
| Date | Apr 30, 2022 |
| State | FL |
| Description | I was in a car accident where I hydroplaned through 3 lanes of traffic on the highway and spun out of control and smashed into a median wall which effectively cause my car to be totaled. On my dashboard it was giving warning signs the airbag was deployed and my car was unmovable but that wasn't the case. Not one airbag deployed. I ended up needing stitches but I feel like that could have been avoided if my airbags did it's job. What else has to happen besides direct impact for them to protect the driver. |
| Category | Electrical System, Structure:body |
| Date | Apr 07, 2022 |
| State | VA |
| Description | The contact owns a 2019 dodge charger. The contact stated that all 4 door panels of the vehicle seemed as though they were peeling on the inside of the door, as well as, bubbling towards the top of the door. The center control touch screen began delaminating causing the vehicle to activate certain buttons control different features on the vehicle unintentionally known as phantom inputs. The contact had taken the vehicle to the dealer who replaced the driver side door under warranty. The other three doors had not been repaired. The diagnosis for the control panel's digitizer had failed and needed to be replaced. The repair had been completed. The manufacturer was made aware of the issue who informed the contact that the additional repairs were no longer covered under warranty. The approximate failure mileage was 52,400. |
| Category | Unknown Or Other |
| Date | Feb 25, 2022 |
| State | GA |
| Description | I had my vehicle serviced for an oil change & inspection. But I also spoke with a dealership service rep regarding what I initially thought was some sort of electrical issue that has been intermittent almost since I purchased the vehicle from this dealership. Which is my radio going in and out and automatically changing the stations completely on it's on. The rep was very helpful in that she was familiar with the issue and informed me that it's a known issue at this point and the radio needs to be replaced. She informed me that the radio would have to be ordered and that if I had the extended warranty (which I did get on this car from your dealership) then my deductible would be either 0 or 0 that I would have to pay. She looked up my info and confirmed it would be the 0 that I would have to pay. However, when she went to actually submit for the replacement radio, the system did not allow her to and showed that for some reason my radio is not able to be replaced. The representative did tell me that should would have someone follow up regarding this. However there was never a followup until I called back into the dealership service center a few days later. And was told that the radio replacement is not covered & I would have to pay out of pocket. Was not given any explanation as to why. I definitely should not have to pay out of pocket (other than my deductible) to get something repaired that dodge & chrysler are well of is a known manufacturer issue at this point. And at this point I think a recall needs to be started regarding this issue. |
| Category | Engine |
| Date | Feb 19, 2022 |
| State | CA |
| Description | Outside temp was around 32f. Drove normally for 15 minutes and came to a stop. Was idling approximately two minutes and temperature gauge started climbing rapidly. High fans turned on but temps continued to climb. Turned off engine for a few mins and temps were okay. Took it to a garage the next morning and mechanic said the radiator was broken. |
| Category | Electrical System, Exterior Lighting |
| Date | Dec 07, 2021 |
| State | GA |
| Description | Main head lamps go out with no warning or indicator saying that the lamp is off, and it may or may not come back on.... In this case it is ( at this time ) only the driver side lamp. This is intermittent and no rhyme or reason as to why . This particular lamp assembly is a specific factory lamp and also , from my understanding. Incorporates a factory ballast. |
| Category | Electrical System, Unknown Or Other, Wheels |
| Date | Sep 01, 2021 |
| State | MD |
| Description | I think it may have something to do with the traction button, my car wheels locked after putting it on and then the whole car spun around in a complete circle on the highway. This is the 3rd time |
| Category | Unknown Or Other |
| Date | Aug 08, 2021 |
| State | FL |
| Description | The air vents has a very strong meldew odor coming out of the vents. Rear seat rattles. Complaint about it and never fix it correctly |
| Category | Unknown Or Other, Wheels |
| Date | Jul 06, 2021 |
| State | TX |
| Description | Unknown 06/21 : rear view camera stops working on occasion. Mostly when weather is bad, I don't exactly know why it stopped working occasionally, never hit the car or any problems until severe cold whether came around january 2021. On the camera screen it will just show black and say "camera unavailable check surroundings" especially in severe rain. The date june 2021 was the last time it showed the black screen while it was raining for the week of 06/25 - 06/29. 01/21 : tire sensor does not read tire pressure or read that there is a tire at all on front passenger & back driver side. |
| Category | Electrical System, Service Brakes |
| Date | Jun 29, 2021 |
| State | CA |
| Description | The contact owns a 2019 dodge charger. The contact stated the automatic braking system had been engaging inadvertently while driving with the brake warning light illuminated. The vehicle was taken to the dealer several times for diagnosis; however, the dealer was unable to duplicate the failure. The contact also stated that the electrical system had been malfunctioning, causing the instrument panel to become inoperable. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 16,000. |
| Category | Electrical System |
| Date | Jun 15, 2021 |
| State | NY |
| Description | My usb connect in arm rest when connected will disconnect then not show up in car play or maps…. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 15, 2021 |
| State | NY |
| Description | The brake light will not go off an the brake fluids light on the dash board it is not low in fluid…. It has been checked has been taken to the dealership…. |
| Category | Electrical System |
| Date | Jun 03, 2021 |
| State | NY |
| Description | The usb port in arm rest is not working it shorts out an also the navigation sucks it shorts on an off with carplay needs a recall…. Asap.. |
| Category | Fuel/propulsion System |
| Date | Apr 05, 2021 |
| State | AZ |
| Description | Fuel leak at the bottom of fuel filler tube around flange seal. |
| Category | Service Brakes, Unknown Or Other |
| Date | Mar 09, 2021 |
| State | NY |
| Description | When go over 30 and brake the car shakes but under them speed nothing happens its regular. Just bought the car 2 weeks ago. |
| Category | Air Bags |
| Date | Mar 08, 2021 |
| State | TN |
| Description | I was involved in a bad accident in which my car was hit on both sides of the rear driver and passenger doors by 2 different cars. The entire passenger side of the vehicle was ripped and scraped as well and none of the airbags in the vehicle deployed. The entire car is torn apart and not one of the airbags attempted to deploy despite being hit all over. I spun out over 6 lanes of traffic as the vehicle came to a stop. Every sensor and meter in the car was flashing and giving me an error message in which the car was no longer operable. If anyone had been in the vehicle along with me, no one would be saved. |
| Category | Engine |
| Date | Feb 01, 2021 |
| State | MS |
| Description | Tl* the contact owns a 2019 dodge charger. The contact stated while the vehicle was at a stand still, she saw black/blue smoke exiting from the rear and stated the vehicle began shake and make an abnormal noise. The contact stated no warning lights were illuminated at the moment. The contact stated days later, the check engine warning light illuminated. The vehicle was taken to local dealer carl hogan chevrolet buick gmc (2333 hwy 45 n, columbus, ms 39705: (662) 580-0726), and was made aware of the failure. The contact called the dealer where she purchased the vehicle and was towed to their facility. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000. |
| Category | Engine |
| Date | Jan 02, 2021 |
| State | CA |
| Description | I just bought this car 6 months ago 2nd owner as I start the caribbean could hear the lifters in the engine the car only has 42000 miles ive owned a2013 charger and it pretty much had same problem dealer fixed |
| Category | Air Bags, Structure:body |
| Date | Oct 19, 2020 |
| State | FL |
| Description | Tl-the contact was renting a 2019 dodge charger. The contact stated that while driving at 30mphan crossing a railroad track the vehicle was involved in a crash the vehicle was tboned on the passanger side. The other vehicle might have ran through a stop sign. There were no injuries and no police report was filed. Non of the air bags deployed. Both vehicles were driven to a nearby parking lot and the driver's exchanged insurance information. The passanger side door was completely smashed in and unable to be opened. The vehicle was able to be driven away and required no towing. The failure mileage was 49,737. Tf |
| Category | Engine |
| Date | Oct 19, 2020 |
| State | GA |
| Description | I was driving the car just shut down completely and wouldn't crank without warning or anything. |
| Category | Service Brakes |
| Date | Oct 12, 2020 |
| State | FL |
| Description | I purchased a new 2019 dodge charger scatpack. It was purchased as a leisure car for weekend use. I've had the vehicle for a year and a half and has 13000 miles. The vehicle began to shimmy from the front brakes. The front vibration began very light but has continued to increase. At first I believe that it was probably caused by the fact that it was not driven to often and there was probably a rust buildup of some kind. However, in researching the internet it appears to be a common problem with this vehicle. The dealership labeled the problem as a wear and tear issue and for that reason it would be my responsibility to fix it. I strongly believe that this is a poor designed problem that the manufacturer is refusing to recognize. I've owned many cars in my 58 year's of life and I know that a break issue unfortunately takes loss of life before it's addressed by the authorities and or manufacturer's. I'm hoping that these issue is addressed as I've found throughout my research that it's a common problem with this vehicle and it comes with other problems like brake failure also. The brakes are manufactured by brembo brake who has also refused to acknowledge a posible problem with the brakes. |
| Category | Air Bags, Electrical System, Service Brakes |
| Date | Oct 04, 2020 |
| State | NJ |
| Description | Censors keep flashing out of control on and off brakes have been messed up since day one air bag censor keeps going on |
| Category | Exterior Lighting |
| Date | Sep 28, 2020 |
| State | NM |
| Description | The factory halogen projector headlamps are grossly inadequate for night time driving. The beam pattern is very poor, and illumination of signage to the right of the car is non-existent. This presents a very dangerous condition. I have replaced the factory bulbs with higher performance parts to no avail. Increasing the intensity of a bad beam pattern doesn't improve the beam pattern. Nhtsa should investigate the headlamps on the current generation charger. Overall, nhtsa should adopt the ece beam pattern. Finally, drls should be banned. With no benefit, all they do is raise the cost of a vehicle and cause excessive daytime glare. |
| Category | Steering |
| Date | Sep 21, 2020 |
| State | PA |
| Description | Total loss of power steering while driving. We were traveling on a main road doing 30 mph with autos in front and behind us. Slowed down and attempted to turn onto side street. It was very hard to turn onto the side street since there was about 10 % of power steering assist. You could barely steer into a parking spot. I called for a tow truck to deliver the 2019 dodge charger srt hellcat to my residence. I will be calling the closest dodge dealer/ repair center for diagnostic and repairs to be made. Thank god no people, injured, properties or vehicles were damaged or killed. . |
| Category | Engine |
| Date | Sep 19, 2020 |
| State | CA |
| Description | I have a engine problem with my car which is comes under warranty I went to the dealership they told me I still have to pay for everything I just bought my car this year the engine just shut down on the road without any reason. It didn't give any warning |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Aug 20, 2020 |
| State | TX |
| Description | Vehicle randomly wont start |
| Category | Electrical System, Exterior Lighting |
| Date | Jul 23, 2020 |
| State | AL |
| Description | While I was driving today all of a sudden the lights went so dim (it's always on the auto setting) then I switched it to the position to the right of it and lights became bright, but when I put it back to auto I couldn't hardly see the speedometer hardly at all the radio screen went dim as well and none of my lights work that all on my mirror above my visors work and the lights don't work in the center top either when you push the buttons. Actually those haven't worked for a really long time. This problem has happened before where my radio actually has gone out completely and I spy mater has gone them dim. But scared me today because it was actually dark out and I couldn't see how fast I was going |
| Category | Electrical System, Wheels |
| Date | Jul 22, 2020 |
| State | NY |
| Description | We buy this car 2 day's ago and the lights from the wheels never turn off we left the car to fix the problems. And still continue with the lights on . The vehicle is in the dealer right now with 2 day buys. |
| Category | Equipment:appliance:tv/radio/speakers, Unknown Or Other |
| Date | Jun 15, 2020 |
| State | CA |
| Description | When the car is playing music, there is loud knocking in the back speakers and physically pops. The back of the vehicle where the speakers make a loud knock and has been mistaken as another car hitting you. The knocking can be heard at low volume level and is ridiculous at high levels. The vehicle had the issue when new and the car still is. It might be more than just music. The problems exist when stationary and moving at all speeds. *tr |
| Category | Unknown Or Other |
| Date | Jun 12, 2020 |
| State | TN |
| Description | My 2019 dodge charger rt hemi today make it a month since I bought it and every time I drive it smell like something is burning, like a plastic smell. *tr |
| Category | Power Train |
| Date | May 25, 2020 |
| State | IL |
| Description | The vehicle was traveling 60 mph on a highway when I got a message on my dash screen saying 'service shifter'. It disappeared after about 3 seconds. Nothing appeared again. The car was acting fine. Two days later the car unlocked by the remote and then would not start. The shifter knob flashed red multiple times repeatedly. I couldn't lock the door or the car would automatically unlock all doors as if I had the key fob inside still. I could not start the car, turn on accessories or shift into any gear. I had power to my lights etc. My remote wouldn't work for locking or unlocking or remote start anymore. I was able to eventually start the car after unhooking the battery cable and reattaching it. Tried to drive the car and while in drive going down the road on a public street it automatically slammed the car into park even though the shifter had not been moved. It started acting like the car was in park when I had been driving. The shifter once again started flashing red multiples times repeatedly and I could move the shifter this time, but it did not register with the car. It still acted as if it was in park. I was able to reset the system temporarily by unhooking the battery and reattaching it again to get it home. |
| Category | Service Brakes |
| Date | May 15, 2020 |
| State | TX |
| Description | 2019 dodge charger scatpack with brembo brakes. Rear brake pads only covering 80% of rotor. Outer edges of each rear rotor are untouched by the oem brembo brake pad. *tr |
| Category | Service Brakes, Steering, Wheels |
| Date | May 04, 2020 |
| State | CA |
| Description | I took my car to get a oil change at the dodge dealership. When it was returned to me I notice that when I turn my wheel all the way to a certain side it makes a loud rubbing noise. They rotated my tires and changed my fluids so I believe it would eventually go away. It hasn't |
| Category | Service Brakes |
| Date | Feb 04, 2020 |
| State | SC |
| Description | The rear brake pads do not sweep the entire surface of the rear rotors. Nearly 25% of the rear rotor is not in contact with the rear brake pads. This diminishes braking force and makes the rear rotor incompatible with currently available replacement pads. This defect is visually apparent when the car is stationary. It also impacts the vehicles ability to come to a stop while in motion. I suspect that the wrong parts were installed by the manufacturer or there is a manufacturing defect present. |
| Category | Service Brakes |
| Date | Jan 28, 2020 |
| State | NC |
| Description | The rear brake pads do not fit correctly, they are undersized. There is a large portion of the rear rotor that is not in contact with the pad. This is causing damage and premature wear to the brake rotors. |
| Category | Service Brakes |
| Date | Jan 27, 2020 |
| State | WI |
| Description | I have the 2019 dodge scat pack, base model, no options. It comes with the 4-piston brembo calipers on the rear wheels. The factory brake pad only contacts a little over half of the rotor. This is on both rear wheels, inside and outside surface. This easily reduces braking force by half; much more when the car is fully loaded. The pads do not look damaged, just an obvious defect (see pictures compared to replacement pad). Other dodge scat packs report similar defects. I contacted brembo back in december, and after multiple contacts, nothing to this day (even though initially they said they'd contact me back in a few days since this looked unusual). I contacted fca, and they had no clue about this, so I visited my local palmen dodge, racine, wi. The parts manager said he'd never seen this before either. When we looked up replacement pads, they were "normal" looking, like the one next to the stock pad that came with the car. Unfortunately, this is wearing a wide groove in the rotor, which will then have to be replaced. The dealer confirmed that I'd have to buy it myself since wear items are not covered. I have changed this pad type many times, since 2009, and have never seen a pad cut back like this. I am worried that if I have to stop quickly, I will not get full braking in the rear since the pads are only covering part of it. Secondly, I will have to buy two new rear rotors, and pads, to get the full stopping power that the manufacturer intended. *ln*jb |
| Category | Structure:body |
| Date | Jan 10, 2020 |
| State | IL |
| Description | Tl* the contact owns a 2019 dodge charger. The contact stated that the body sealer was cracking. The vehicle was taken to (dupage cdjr located at 433 e n ave, glendale heights, il 60139) for repairs. After the vehicle was returned to the contact noticed the failure was still present. The contact attempted to service the vehicle at 5 other unknown dodge dealers and was denied because the original details were manipulated. The manufacturer was notified of the failure. The failure mileage was 1,000. |
| Category | Exterior Lighting |
| Date | Oct 19, 2019 |
| State | GA |
| Description | The headlights on the 2019 dodge charger sxt are terrible. At night while they are on dim they are not bright and the iihs rating is poor. I've complained to my dealer about the headlights and they adjusted them but to no avail. They are not bright and I had 1000% better lights on my civic I traded in. Something has to be done about this poor rating. It this reason I'm am in talks about trying to return the car if this cannot be fixed. |
| Category | Service Brakes |
| Date | Sep 01, 2019 |
| State | AR |
| Description | While driving the parking brake engaged itself. There was no light on instrument cluster. An the parking brake had to be engaged an disengaged to continue driving. Speeds were slow. City road. Possibly dangerous if at a faster speed. |
| Category | Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe |
| Date | Aug 28, 2019 |
| State | IL |
| Description | Tl* the contact owns a 2019 dodge charger. While driving various speeds, an abnormal rattling sound was detected on the driver's side of the vehicle. The vehicle was taken to taylor chrysler dodge jeep ram (1497 il-50, bourbonnais, il 60914, (815) 935-7900) where it was diagnosed that the exhaust muffler was fractured on the driver's side and needed to be replaced. The vehicle was not repaired because the contact was informed that the part would not be available until mid october. The manufacturer was not made aware of the failure. The vin was not available. The failure mileage was approximately 1,500. |
| Category | Unknown Or Other, Wheels |
| Date | Aug 09, 2019 |
| State | NJ |
| Description | My car is shaking over 60 mph and when I turn the steering it's making a noise . The dealer is refusing to fix it the same day . They said if I drop it off today it will take 3-5 days . So I asked for a loaner and they said no . And the next same day service I can get is aug 17 . Which is 8 days from today . |
| Category | Air Bags |
| Date | Jul 09, 2019 |
| State | GA |
| Description | My daughter was on her way to school and the airbags deployed on her, causing her to run off the road, into a ditch. The people at dodge headquarters would not talk to me in regards to the crash data report, but they sent a letter saying they were not taking responsibility for this issue. *bf the driver's lip (contusion) and arm (burn) were injured during the crash. *dsy*jb *dt *dt the consumer provided the accident report. *tr*dt information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).*jb *as *dt *tr *as*jb |
| Category | Unknown Or Other |
| Date | Apr 18, 2019 |
| State | CA |
| Description | The charger forcefully applied the brakes, which it can do because it has forward collision control, however I was moving 40 mph with nothing in front of me. No peds. No cars. No animals. The vehicle's brake light flashed on the instrument panel and it immediately braked, even though my foot was on the accelerator. I flew into the seatbelt and the cars behind me skidded nearly into my car, honking angrily. There was no reason for the car to do this. |
| Category | Steering |
| Date | Apr 16, 2019 |
| State | GA |
| Description | We've purchased 15 pursuit rated chargers this year. Out of the 15 we have found 2 so far with steering failures. One failure was during idling for a period of time, the other after a high speed pursuit causing the power steering to fail under extreme driving conditions.*dt consumer purchased vehicles with these 2 vins[xxx] and [xxx]. The vin provided has no displayable records. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr *dt vehicle taken to service dealer.*jb |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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