The RAM ProMaster is a commercial vehicle designed for carrying large amounts of cargo. It’s been around for many years in other countries as the FIAT Ducato but only entered the North American market as a 2015 model. With the 2022 RAM ProMaster models, several new additions were added, including the 948TE nine-speed automatic transmission and the redesigned dash.
The 2022 RAM ProMaster sales were some of the best since the van was introduced. That year alone, 60,936 vans were sold, which is just second to 2021 model, which sold 63,361 units.
Click on other model year to view more problems: 2021
Most Common Problems
The 2022 RAM ProMaster was hailed as a logistics dream, helping to move cargo around the country with ease. Yet, it didn’t take long for customers to figure out that this van was causing more problems than what it was worth to businesses. With electrical system issues, engine trouble, brake malfunctions and structural defects, many customers are looking toward lemon laws for reimbursement.
2022 Dodge RAM ProMaster Complaint Summary
Complaint Category
Number of Complaints
Forward Collision Avoidance: Adaptive Cruise Control
Rearview Camera Malfunction: There have been a lot of complaints about the rearview camera, with the analog style being the wrong one that was installed. In fact, there’s been a recall about the camera, which we cover more in detail in a minute. Without the rearview camera, there is a higher instance of an accident.
Service Airbag Light: Drivers are dealing with a malfunctioning Service Airbag warning light on the dash. It can come up for a few minutes at a time or stay on long-term. Either way, the airbags may not be operable while the warning light is on.
Forward Collision Warning Light: Another false warning light is the Forward Collision Warning. For some people, it comes on every time the van is driven, while other people notice it only occasionally. Some drivers have chosen to turn it off through the UConnect system, which puts them more at risk.
SOS Call Unavailable Message: The Uconnect display shows a SOS Call Unavailable message, saying that the driver needs to visit an authorized dealer. However, dealerships have said there’s nothing to fix and that they need to wait for a bug update.
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Engine Problems
Blocked Crankcase Breather Valve: The Check Engine Light comes on and stores a code 052E71, that signifies a blocked crankcase breather valve. However, it’s not just the RAM vans struggling with this conditions, but also Mercedes-Benz vans, which are made together.
Premature Engine Replacement: There are countless reviews stating that a new engine and/or new transmissions were needed before its time. One person needed the top half of the engine at 115,000 miles, while another review indicates that the engine started ticking at 60,000 miles, requiring new rocker arms.
Problems with the Brakes
Defective Electronic Parking Brake: Drivers are dealing with a parking brake that applies itself while in gear, either Drive or Reverse. This malfunction makes it difficult to control the van, especially over hilly terrain.
Stuck Brakes: It doesn’t take long for the brake malfunctions to occur. One driver says it was only eight days before the van started shaking. After driving a little further, smoke and stuck brakes were noticed.
Structural Issues
Sliding Door Malfunction: The plastic lever used to catch the sliding door doesn’t always work because it’s a cheap design. Owners find it to be ineffective, making it difficult to close and secure the door or get out when it wants to stick.
Tire Tread Separation: The tires installed on the ProMaster may be an issue. After a 3,000-mile trip, a driver noticed a chunk of the tread missing. It’s a good thing that the problem was noticed before it led to bigger problems.
Repeated Headlight Replacement: The headlights tend to fail easily, leaving owners replacing the bulbs often. There’s also the issue of the burnt-out headlight going unnoticed, leading to decreased visibility or a ticket from police officers.
Broken Fuel Filler Door: The door to the fuel tank is made from cheap plastic. It has broken off while pumping gas and the paint peels off it easily.
2022 ProMaster Recalls
For now, there is only one recall on the 2022 RAM ProMaster. On December 22, 2022, a recall was issued for the 2022 RAM ProMaster van under NHTSA Recall campaign ID 22V947000. This recall falls within the Back Over Prevention category, targeting concerns related to an incorrect rearview camera setup, impacting compliance with FMVSS 111 standards. Owners of the affected vehicles are advised to take appropriate action as per the recall instructions to ensure the proper functioning of their rearview camera systems.
In the future, it would make sense to see some recalls regarding the defective electronics and structure-related issues. There could even be some for that faulty engine many owners are dealing with.
What to do if your 2022 Ram ProMaster is a lemon?
If you think your Ram ProMaster is a lemon, you may want to consult with a lemon law attorney. Lemberg Law has assisted many clients by negotiating cash settlements, buybacks, trade-ins, and replacement vehicles.
Call our Helpline and we will gladly assess your Ram ProMaster problems. It’s a free service because the law makes the manufacturer pay lemon law legal bills.
About the Author:
Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.