Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win.
Are you having difficulty steering your Jeep Wrangler? Read our Wrangler Steering problems page.
People who own Jeep vehicles are looking for an off-road model with plenty of style. That’s exactly what was expected with the release of the 2021 Jeep Wrangler, especially with the promise that customers can “get dirty faster.” However, getting dirty seems to come from making numerous repairs to the engine, steering and visibility.
Click on other model year to view more problems: 2018 2019 2020 2022 2023
Contents
- 1| NHTSA Complaints for the 2021 Jeep Wrangler
- 2| Most Common Problems with the 2021 Jeep Wrangler
- 3| Problems with the Engine
- 4| Problems with the Engine & Electrical System
- 5| 2021 Jeep Wrangler Owner Calls for Recall
- 6| Problems with Visibility
- 7| Problems with “Loose Steering” & “Death Wobble”
- 8| Complaint Data
Don’t be stuck with a lemon. You have legal rights to cash, return or buyback.
The law makes Jeep pay legal fees.
We've fixed thousands of lemon problems. Message or call 877-795-3666 today.
NHTSA Complaints for the 2021 Jeep Wrangler
| Complaint Category | Number of Complaints |
|---|---|
| Steering | |
| Engine | |
| Electrical System | |
| Suspension | |
| Power Train | |
| Unknown Or Other | |
| Fuel/propulsion System | |
| Visibility/wiper | |
| Vehicle Speed Control | |
| Wheels |
Most Common Problems with the 2021 Jeep Wrangler
2021 Jeep Wrangler owners have been having huge problems with their vehicles. From formal complaints to the National Highway Traffic Safety Administration (NHTSA), it is clear that engine, electrical system, and steering issues are more common than anything else. Visibility problems also rank high.
Many of the engine problems 2021 Wrangler owners report relate to vehicles with manual transmissions that are fitted with a clutch pressure plate that may overheat. There is a recall in effect to rectify this problem and Fiat Chrysler Automobiles (FCA) ordered a stop sale for affected vehicles in February 2021.
Another serious engine problem that seems to be related to the electrical system causes Jeeps to randomly shut down on the road. Complaints about this issue are filed with the NHTSA under several categories, Engine, Electrical System, and Unknown or Other. They describe how drivers have been stuck in the middle of busy roads and on freeways after shutting down. Some refer to dashboard warning messages that refer to the service charging system and an engine fault.
Steering problems include complaints of a loss of power steering and other serious safety issues. Many drivers say that the car starts to drift badly and they experience a severe wobble. A recent complaint to the NHTSA states that the “Manufacturer has had this problem for 3 years and vehicles keep coming from the factory with the wrong bolt installed.” He refers to a “death wobble” which he says “almost killed my family while on the Interstate.”
There are several visibility problems too, from malfunctioning windshield defrosters to rear wipers that don’t work properly. There are also complaints that windshields have cracked and windshield seals have broken causing water leaks.
Problems with the Engine
Behind every good vehicle is a potent engine that provides power and acceleration that’s reliable. However, this Wrangler doesn’t seem to have the level of durability people desire.
Read this NHTSA complaint. “Vehicle is brand new and the Check Engine Light came on only after 300 miles. Dealer diagnosed the problem with O2 sensor failure and valve cover defect. The vehicle ran very rough and felt like it was about to stall. Search on JLwranglerforums.com shows there are others experiencing similar problems with less than 500 miles on the odometer.”
Who wants to pay top price for a new vehicle that is going to fail in less than 500 miles? Sadly, this isn’t the only major defect occurring. There has also been a major powertrain recall. NHTSA Campaign Number 21V028000 states that the clutch pressure plate could overheat. When this occurs, it can lead to a fracture or car fire. There could also be damage to other components nearby, which can result in losing the ability to drive. Instead of fixing the problem, Jeep has issued all dealerships to add software that reduces the capability of engine torque. Basically, the company is reducing the power to ensure the clutch pressure plate doesn’t overheat instead of replacing it with one that can hold up under the desired conditions. However, most customers don’t know this is the fix. They take their Jeep into the shop only to get it back with a little less oomph.
Problems with the Engine & Electrical System
Problems of vehicles randomly shutting down on the road have elicited many complaints by 2021 Jeep Wrangler owners. Comments range from: “Major safety concern for a car to just shut down for no reason while driving down the street,” to “This car will kill me or kill others!!!! It’s unsafe!!!”
Most drivers report that they receive numerous error messages when their Jeep shuts down. These include charge system errors that indicate it is, at least in part, an electrical issue. Some say they get a service transmission and/or engine fault error message.
One complaint to the NHTSA states: “At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle’s control systems.”
Another lengthy complaint gives more detail, highlighting how dangerous this malfunction is.
2021 Jeep Wrangler Owner Calls for Recall
This owner has “a brand new 2021 Jeep Wrangler 4xe, which is a hybrid and electric vehicle.” It gives about 30 miles on a full battery charge. Since the electric mode distance is limited, the car has a hybrid and gas-only mode that runs on gas for when the battery needs a charge after 30 miles.
“The following problem occurred over 10 times in a 2 day timeframe:
“The vehicle gave a dashboard warning that stated ‘service charging system’ and ‘service transmission’ plus my Jeep app gave a message ‘a charge fault has occurred.’ Within 10 seconds, the entire car shut off. At the time, I was going 60 mph on a freeway. This nearly caused a 10-car pile up, but I was fortunately able to get onto the shoulder despite the entire electrical system shutting down. I was lucky, because after 10 seconds, the car came to an immediate stop and I could not move it at all. At the time, I had two-thirds full tank of gas. I was able to start the engine about 15 minutes later.
“Shortly thereafter, the same problem occurred again after about 5 minutes of driving. This sequence repeated itself over 10 times until I was able to get towed to a nearby dealership. I was advised that the battery needed to be charged and this problem would not occur. This is an unacceptable explanation, since this vehicle has a gas-only mode to account for the 30 mile electrical battery distance.
“The following day, I got a full charge, but the problem happened again on the freeway, this time with 20% battery remaining and a one-half tank of gas. I had to get towed for the second time in two days.
“This is a very dangerous problem. This car should be recalled. Someone could have died due to the car completely shutting off while on a freeway and coming to a total half after only 10 seconds. The Jeep 4xe online forum reports 10 separate episodes of the same problem.”
The complainant ends off by saying: “I am certain that someone will suffer a fatality from this recurrent problem.”
Problems with Visibility
When heading off-road, it’s essential that drivers have the visibility needed to see obstacles ahead. However, the visibility from this Wrangler is one of the biggest complaints.
Read what this user wrote on the NHTSA website. “When driving during a medium snow fall: the front windshield defroster is terrible! Even with the front defroster on high heat, and full defrost mode, the defroster only blows hot air onto the center portion of the windshield. The right and left sides of the windshield get no hot defrost air (no air whatsoever) and snow and ice builds up on the right ½ and left ½ of the windshield. This also causes heavy snow/ice buildup on the wiper blades. Terrible and dangerous windshield defroster design. Air comes out of the center defrost vents only. No air comes out of the windshield vents in front of the driver or passenger. Horrible and dangerous design which makes visibility while driving during a snowfall almost impossible.”
It turns out that this isn’t the only visibility-related problem. According to Service Bulletin #S2008000180, the rear wipes also don’t park properly after operation. Basically, this rugged Wrangler is only meant to drive in sunny, warm conditions. It simply can’t handle an adventure the way it is supposed to. This Jeep SUV acts like the big, strong guy that can’t get out of bed when he has a cold.
Problems with “Loose Steering” & “Death Wobble”
If there’s been one problem that has haunted the Jeep lineup, it is the defective steering. Enthusiasts hoped that the 2021 Jeep Wrangler would be repaired, but it doesn’t appear that is the case.
Read one more NHTSA review. “The Jeep has excessive steering play and wanders in the lane. When traveling in a straight line, the vehicle requires constant and significant steering correction. This issue becomes more pronounced and dangerous at speeds above 60 mph. Two repair attempts have been made by Jeep [dealership], but the problem persists. This vehicle has the new black steering gear box and 840 miles. After the last repair attempt, the problem is worse, vehicle is now too dangerous to drive.”
This isn’t the first time that Jeep has encountered a steering or suspension issue. In fact, there have been massive lawsuits related to what’s called the “Death Wobble.” Jeep vehicles have become uncontrollable and caused many accidents. FCA continues to fight lawsuits and it seems that the 2021 Jeep Wrangler will be the next in line. Here are some of the current complaints:
| 2021 | JEEP | WRANGLER | 2021-07-02 | STEERING | 21 | VEHICLE WANDERS AT HIGHWAY SPEEDS AS WELL AS LOW SPEEDS. REQUIRES CONSTANT “ARMS/HANDS” PRESSURE TO KEEP VEHICLE TRACKING STRAIGHT. TRAVELLING ON A CURVY ROAD REGULARY THE VEHICLE ENDS UP CROSSING OVER THE YELLOW LINES ON OCCASION CAUSING A PANIC FOR ME AND ANY APPROACHING VEHICLE – SO FAR NO ACCIDENT. THE DEALER INSTALLED A PART RECOMMENDED BY JEEP BUT DID NOT FIX ISSUE. |
| 2021 | JEEP | WRANGLER | 2021-06-29 | STEERING | 21 | 2021 Jeep Wrangler JL, build date 05/2021, apprx 1,000 miles, has the newer steering gear (black) that was supposed to fix the steering issue that Jeep has had since 2019. The Jeep is wandering within lane and requires constant wheel correction to stay within lane. This happens at slower speeds and highway speeds. Steering is overly sensitive. Lane changing requires overcorrection due to the wandering. Difficult to hold straight line. Dealer says nothing is wrong and that’s how it is and nothing they can do to fix. Dealer states they cannot duplicate. This is a known issue from FCA on previous years and has continued into some 2021 models. Not being able to drive within the lanes poses a hazard to driver, passengers, and other vehicles on the road. Overcorrection due to extreme sensitivity will create a roll over hazard. |
| 2021 | JEEP | WRANGLER | 2021-06-24 | STEERING | 21 | Vehicle has less than 1000 miles on odometer. Wandering, constant steering wheel input needed to keep vehicle on center. Steering feels loose. Have NOT experienced “Death Wobble”. Tires/wheels are OEM and of course new. Tire pressures are within OEM door label specs. Lug nuts checked and vehicle raised from ground and checked for obviously loose suspension/steering components; none found. Dealer states normal condition for type of vehicle; I disagree. Dealer has not worked on the vehicle. I have owned several Jeeps over the decades…this is by far the worst for steering issues. Tow and alignment have not been checked/adjusted. |
| 2021 | JEEP | WRANGLER | 2021-05-11 | STEERING | 21 | PURCHASED 1/3/2021. STEERING WANDER, PULLS TO RIGHT, AND 2′ DEAD ZONE IN STEERING WHEEL. DEAD ZONE HAS NO TIRE RESISTANCE IN THE STEERING WHEEL. ALWAYS A NEED TO KEEP A TENSION ON THE WHEEL TO PREVENT GOING TO THE RIGHT. MAIDEN VOYAGE UP THE AZ 87 MOUNTAIN FREEWAY AND SECOND TIME UP AND DOWN THE TWISTY 87 FREEWAY IN ARIZONA SEVERAL TIMES CONSTANT WANDERING. A COUPLE OF TIMES IT FELT AS IF I WAS ABOUT TO LOOSE CONTROL OF THE JEEP AT 65MPH. IMMEDIATELY I SLOWED DOWN BELOW THE SPEED LIMIT. I AM VERY FAMILIAR WITH THIS FREEWAY. JEEP PULLS TO THE RIGHT EVEN FROM THE LEFT LANE. YOU CAN SEE THE STEERING WHEEL TURN A FEW DEGREES TO THE RIGHT AS THE JEEP EMBLEM IS NOT CENTER ON. THERE ARE TIMES IN THE DEAD SPOT YOU MOVE THE WHEEL BACK AND FORTH 2′ AND IT’S NO RESPONSE. SOME TIMES THE DEAD ZONE IS ALMOST 2′ ON THE WHEEL AND SOMETIMES IT’S LESS. DEALER ALIGNED AFTER AXLE REPLACEMENTS UNDER WARRANTY AND THEN 5/10/21 ALIGNED AGAIN. WAS RETURNED TO ME SAYING IT STILL PULLS. I TOOK IT OUT AND IT STILL WAS OFF, BROUGHT IT BACK AND THEY ALIGNED TWICE AGAIN AND IT STILL PULLS TO THE RIGHT. DUE TO GO BACK AGAIN 5/13/2021, TECH CALLING FCA. THAT WILL MAKE 20 DAYS IN THE SHOP WITHIN FIRST 127 DAYS OF OWNERSHIP. MILEAGE 3200. PULLING IS NOTICEABLE ON PAVEMENT OVER 40 MPH AND GETS MORE PRONOUNCED THE FASTER YOU DRIVE AND ON FREEWAYS. |
| 2021 | JEEP | WRANGLER | 2021-03-10 | STEERING | 21 | BRAND NEW AND FROM THE START THE STEERING WANDERS AND THERE IS A LOT OF PLAY IN THE STEERING. IT’S A NONSTOP BATTLE TO KEEP THE VEHICLE GOING IN A STRAIGHT LINE AND IT GETS MORE DANGEROUS WITH THE SPEED INCREASES. THE WANDERING WITH THE VERY LOOSE STEERING CAUSES OVER STEERING ISSUES WHICH HAS CAUSED THE VEHICLE TO CROSS THE CENTER LINE AND GO ONTO THE ROAD’S SHOULDER. TURNING HAS SERIOUS CONTROL ISSUES WITH CONSTANT STEERING ADJUSTMENTS THROUGHOUT THE TURN SO THE VEHICLE IS NOT TRACKING A STRAIGHT LINE THROUGH THE TURN. THIS IS ON CITY AND COUNTRY ROADS, STRAIGHT AWAY AND TURNING THROUGHOUT CORNERS. |
| 2021 | JEEP | WRANGLER | 2021-03-02 | STEERING | 21 | BRAND NEW VEHICLE WANDERS AT HIGHWAY SPEEDS AS WELL AS LOW SPEEDS. REQUIRES CONSTANT “ARMS/HANDS” PRESSURE TO KEEP VEHICLE TRACKING STRAIGHT. VEHICLES PULLS TO THE RIGHT DESPITE HAVING UNDERGONE 3 ALIGNMENTS NOW AT 3K MILES. 2021 WRANGLER HAS THE UPGRADED STEERING BOX AND WHILE NO DEAD SPOTS ON THE WHEEL, THE RIGHT PULL IS ANNOYING. PLENTY OF UNHAPPY CUSTOMERS. THE FIX WHICH SEEMS TO BE KNOWN AMONSGT JEEP OWNERS IS RELATED TO LONGER LOWER CONTROL ARMS IN ORDER TO INCREASE CASTER SO THE VEHICLE TRACK STRAIGHT. |
| 2021 | JEEP | WRANGLER | 2021-02-22 | STEERING | 21 | WHEN DRIVING SLOW OR FAST THE CAR WANDERS AND THERE IS ‘PLAY’ IN THE STEERING WHEEL. DIFFICULT TO STAY STRAIGHT AND IN ONE LANE WITHOUT CONSTANTLY ADJUSTING. |
| 2021 | JEEP | WRANGLER | 2021-02-21 | STEERING | 21 | A BUNCH OF CODES FLASHED ON MY DASH SCREEN AND THEN STEERING WHEEL LOCKED UP WHEN I WAS DRIVING ON A CITY STREET I HAD JUST TURNED AND WAS GOING STRAIGHT AT ABOUT 30 MPH. I HAD TO USE EXCESSIVE FORCE TO PULL THE CAR OVER AND TURNED CAR OFF AND ON AND THEN I REGAINED STEERING. ALTHOUGH THE STEERING WAS BACK, THE CHECK ENGINE LIGHT TURNED ON. I WAS OUT OF TOWN SO I TOOK IT TO A DEALER TO SEE IF IT WAS SAFE TO DRIVE 2HRS BACK HOME. THEY CHECKED IT SAID A BUNCH OF CODES CAME UP BUT THEY CLEARED THEM AND DIDN’T FIND ANYTHING WRONG. THEY TEST DROVE IT AND COULDN’T DUPLICATE THE PROBLEM SO THEY SUMMED IT UP AS A COMPUTER GLITCH, AND SAID IT WOULD MOST LIKELY NOT HAPPEN AGAIN AND SHOULD BE FINE DRIVING BACK HOME. IT WAS FINE THE REST OF THAT DAY. THE NEXT DAY AS I’M DRIVING IT HAPPENS AGAIN AND DOES ANOTHER 4 TIMES THAT DAY. 3 DRIVING THRU CROWDED CITY STREETS ONCE I WAS DRIVING STRAIGHT AT ABOUT 15 MPH, NEXT I WAS AT A STOP SIGN AND THEN I WAS SLOWING DOWN TO PULL INTO A PARKING SPOT. THE 4TH TIME THAT DAY I WAS ON THE FREEWAY HEADING BACK HOME. I WAS IN HEAVY TRAFFIC GOING ABOUT 40 MPH. SAME AS THE FIRST INCIDENT I HAD TO PULL OVER AND TURN THE CAR OFF AND ON AGAIN TO REGAIN CONTROL OF STEERING. AND THE CHECK ENGINE LIGHT STAYED ON. |
| 2021 | JEEP | WRANGLER | 2020-11-29 | STEERING | 21 | THE JEEP HAS EXCESSIVE STEERING PLAY AND WANDERS IN THE LANE. WHEN TRAVELLING IN A STRAIGHT LINE, THE VEHICLE REQUIRES CONSTANT AND SIGNIFICANT STEERING CORRECTION. THIS ISSUE BECOMES MORE PRONOUNCED AND DANGEROUS AT SPEEDS ABOVE 60MPH. TWO REPAIR ATTEMPTS HAVE BEEN MADE BY JEEP ONLY OF LAS VEGAS, BUT THE PROBLEM PERSISTS. THIS VEHICLE HAS THE NEW BLACK STEERING GEAR BOX AND 840 MILES. AFTER THE LAST REPAIR ATTEMPT, THE PROBLEM IS WORSE. VEHICLE IS NOW TOO DANGEROUS TO DRIVE. |
| 2021 | JEEP | WRANGLER | 2020-11-17 | STEERING | 21 | STEERING HAS EXCESSIVE PLAY. SEEMS TO BE MORE NOTICEABLE ON HOT DAYS. THE VEHICLE SEEMS TO DRIFT LEADING TO CONSTANT CORRECTION WHILE DRIVING. THIS HAPPENS AT ALL SPEEDS. |
| 2021 | JEEP | WRANGLER | 2020-11-03 | STEERING | 21 | TL* THE CONTACT OWNS A 2021 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 45 MPH, HE BECAME AWARE THAT THE STEERING WHEEL WAS LOOSE AND FAILED TO STEER THE VEHICLE STRAIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LINDSAY CHEVROLET LOCATED AT 15605 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, (571) 200-4754, WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING GEAR TO BE REPLACED AND THE STEERING MODULE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 225. |
| 2021 | JEEP | WRANGLER | 2020-10-20 | STEERING | 21 | WANDERING STEERING ABOVE 30 MPH WON’T TRACK STRAIGHT, EXCESSIVE PLAY IN THE WHEEL. ORDERED FROM DEALER WENT TO THE SHOP FOR STEERING ISSUES AT 52 MILES AND BACK AGAIN 2 WEEKS LATER, JUST PICKED IT UP FROM THE DEALER AND STEERING IS WORSE, I FEEL IT IS UNSAFE FOR MY 17 YEAR OLD DAUGHTER TO DRIVE. |
| 2021 | JEEP | WRANGLER | 2021-10-21 | ENGINE | 7 | While towing a <3000 lb. trailer up a long grade (2.5 to 3 miles) on the interstate at the posted speed, warning messages were displayed on the dashboard approximately 2/3 of the way up the hill. “Service Electronic Throttle Controlâ€, and Check Engine light displayed while the vehicle speed dropped dramatically from 70 mph to approximately 35. This same error occurred every time I tried ascending a long grade with the trailer (under load). Initially reduced speeds ( below the posted limit) did not change the outcome. Trying to use the optional manual shifting, did not change the outcome. Recreated initial problem following 1st dealership service for the events. |
| 2021 | JEEP | WRANGLER | 2021-10-14 | ENGINE | 7 | The engine caught on fire after a short drive. The fire burned the entire top of the rear of the engine and completely through the wiring harness before I could extinguish it with a fire extinguisher and water. The fire appears to have started at the top rear of the engine where the fuel line enters the intake. The manufacturer, Stellantis, hired a special investigator from EAA/Bosch to look at it, and he agrees that it is similar to fires in similar engines that were recalled in October 2020, NHTSA Campaign number 21V-665. Stellantis has not responded to repeated requests for resolution. |
| 2021 | JEEP | WRANGLER | 2021-08-09 | ENGINE | 7 | The car flashed a red icon and displayed a message saying power was lost and telling us to pull over safely and put the car on park. We were in the middle lane on the New Jersey Turnpike and people were driving around us at 80mph, and the car would not accelerate. We were able to pull over and restart the car and it worked as if nothing happened. I got an email on the UConnect system saying there was a charging issue, and then a second email saying I should get the car serviced. I took it to the dealership this morning and am waiting on a diagnosis. |
| 2021 | JEEP | WRANGLER | 2021-07-07 | ENGINE | 7 | The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at approximately 41 mph, the hybrid mode failed to let the engine operate and the vehicle stalled without warning. The contact mentioned that the power steering also ceased. The vehicle was restarted later under E-save mode. The vehicle was taken to the dealer however, the mechanic failed to diagnose the vehicle. The vehicle was taken to another dealer where it was partially diagnosed that the Transmission Control Module was disabled. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 940. |
| 2021 | JEEP | WRANGLER | 2021-06-09 | ENGINE | 7 | The engine has a manufacture machining defect causing the engine to lose oil. This component has been inspected my an authorized dealer and has spent 4 weeks in the service department trying to be repaired. Manufacture has asked dealership to modify the engine block by grinding down the engine and placing a new seal. The dealership is an agreement this is a temporary fix to a larger problem of poor manufacturing by FCA suppliers. The loss of oil can lead to unknown catastrophic engine failure, including on major highway posing a saftey risk. |
| 2021 | JEEP | WRANGLER | 2021-02-09 | ENGINE | 7 | LESS THAN 200 MILES ON CAR CHECK ENGINE LIGHT STARTS BLINKING CAR ALSO SHAKING TOOK IT TO DEALER THEY REPLACED A SPARK PLUG THE NEXT DAY SAME THING THEY THEN REPLACED ALL THE SPARK PLUGS AND TOLD ME 2021 WRANGLERS WOULD HAVE A RECALL ON THIS BUT I DON’T NOTICE SAME PROBLEM ANYWHERE |
| 2021 | JEEP | WRANGLER | 2020-10-24 | ENGINE | 7 | VEHICLE IS BRAND NEW AND THE CHECK ENGINE LIGHT CAME ON ONLY AFTER 300 MILES. DEALER DIAGOSED THE PROBLEM WITH O2 SENSOR FAILURE AND VALVE COVER DEFECT. THE VEHICLE RAN VERY ROUGH AND FELT LIKE IT WAS ABOUT TO STALL. SEARCH ON JLWRANGLERFORUMS SHOWS THERE ARE OTHERS EXPERIENCING SIMILAR PROBLEMS WITH LESS THAN 500 MILES ON THE ODOMETER. |
| 2021 | JEEP | WRANGLER | 2021-06-25 | UNKNOWN OR OTHER | 7 | The backup camera turns off completely and the line marks for the parking spot disappears. According to the dealership this is a manufacturer defect that the manufacturer is aware of but haven’t taken any actions. It is a dangerous situation as the backup camera is standard feature in all cars and people rely on the camera when backing up the vehicle. |
| 2021 | JEEP | WRANGLER | 2021-05-31 | UNKNOWN OR OTHER | 7 | I have a brand new 2021 Jeep Wrangler 4xe, which is a hybrid and electric vehicle, which gives about 30 miles on a full battery charge. Since the electric mode distance is limited, the car has a hybrid and gas-only mode that runs on gas for when the battery needs a charge after 30 miles. The following problem occurred over 10 times in a 2 day timeframe: The vehicle gave a dashboard warning that stated “service charging system” and “service transmission” plus my Jeep app gave a message “a charge fault has occurred.” Within 10 seconds, the entire car shut off. At the time, I was going 60 mph on a freeway. This nearly caused a 10-car pile up, but I was fortunately able to get onto the shoulder despite the entire electrical system shutting down. I was lucky, because after 10 seconds, the car came to an immediate stop and I could not move it at all. At the time, I had two-thirds full tank of gas. I was able to start the engine about 15 minutes later. Shortly thereafter, the same problem occurred again after about 5 minutes of driving. This sequence repeated itself over 10 times until I was able to get towed to a nearby dealership. I was advised that the battery needed to be charged and this problem would not occur. This is an unacceptable explanation, since this vehicle has a gas-only mode to account for the 30 mile electrical battery distance. The following day, I got a full charge, but the problem happened again on the freeway, this time with 20% battery remaining and a one-half tank of gas. I had to get towed for the second time in two days. This is a very dangerous problem. This car should be recalled. Someone could have died due to the car completely shutting off while on a freeway and coming to a total half after only 10 seconds. The Jeep 4xe online forum reports 10 separate episodes of the same problem. I have attached a pdf of the formum to prove this is a recurrent issue. I am certain that someone will suffer a fatality from this recurrent problem. |
| 2021 | JEEP | WRANGLER | 2021-05-31 | UNKNOWN OR OTHER | 7 | While driving on the freeway at 70mph the car threw an charge error transmission error and the motor completely shut off. I was left coasting on a busy Bay area freeway with no running engine. I almost got rear ended twice while trying to pull off to the side of the road. I came to a stop and after 5min the car started up and no error lights showed up. |
| 2021 | JEEP | WRANGLER | 2021-04-24 | UNKNOWN OR OTHER | 7 | WITHIN A FEW DAYS OF BUYING IT BRAND NEW OFF THE LOT THE BACK UP CAMERA QUIT DISPLAYING THE LINE ASSIST INTERMITTENTLY WHEN VEHICLE IS PLACED IN REVERSE. WE HAD IT RESET AT THE DEALERSHIP. THE ISSUE CONTINUED. A FEW WEEKS LATER THE BACK UP CAMERA IS NOW FAILING TO DISPLAY ANY PICTURE AND APPEARS AS A BLACK SCREEN WHEN VEHICLE IS IN REVERSE. THIS HAPPENS WHEN VEHICLE IS STATIONARY AND PUT INTO REVERSE TO BACK UP. IT CONTINUES EVEN IF YOU ATTEMPT TO PUT IT BACK IN PARK AND THEN REVERSE AGAIN. |
| 2021 | JEEP | WRANGLER | 2021-04-01 | UNKNOWN OR OTHER | 7 | THERE IS AN AUTOMOTIVE AFTERMARKET VENDOR “PANORAMIC JEEP WORLDWIDE” HQ IN AUSTIN, TX WHOM IS CUTTING AWAY STRUCTURE OF THE FACTORY JEEP FREEDOM TOP TO INSTALL STANDARD HOUSEHOLD TEMPERED GLASS AS SUNROOFS. ADDING WEIGHT TO THE TOP OF A VEHICLE, WEAKINING THE OEM ENGINEERED SAFETY OF THE FREEDOM TOP TO THE DEGREE THAT THE TOPS WILL FAIL IN AN IMPACT. AND NO ONE HAS CAUTIONED PEOPLE OR ISSUED A WARNING TO THIS BUSINESS. I AM AWARE YOUR PRIMARY DOMAIN IS WACHDOG FOR THE OEM’S SOMEONE NEEDS TO WARN THE PUBLIC ABOUT THIS. M NOW TO ADD TO THE PROBLEMS- THIS GENTLEMAN A NIXON SANTIAGO, IS RECURUITING INSTALLERS IN NYC, PA, VA ALL PROMOTION DONE VIA SOCIAL MEDIA (INSTAGRAHAM, TIC-TOCK, AND FACEBOOK) YET IN ALL APEARANCES HAVE PREVENTED LISTINGS OF PHYSICAL ADDRESSES AND TRADITIONAL WEBSITES WITH LINKS TO A PHYSICAL ADDRESS WHERE THEY CAN BE SERVED BY A PROCESS SERVER. I BEG YOU TO LOOK INTO THIS FOR THE SAFETY OF US AMERICANS. |
| 2021 | JEEP | WRANGLER | 2021-02-22 | UNKNOWN OR OTHER | 7 | FRONT WINDSHIELD DEFROSTER ONLY BLOWS HOT AIR ON CENTER OF WINDSHIELD LEAVING THE DRIVER AND PASSENGER WINDSHIELD FROSTED AND FOGGY AND DANGEROUS TO DRIVE ESPECIALLY IN THE WINTER. |
| 2021 | JEEP | WRANGLER | 2021-02-21 | UNKNOWN OR OTHER | 7 | THE BACKUP CAMERA ON MY 2021 JEEP WRANGLER UNLIMITED RUBICON JUST STOPPED WORKING. I GOT IN, STARTED THE CAR AS USUAL, WENT TO BACK UP AND THE SCREEN IS COMPLETELY BLACK. I’VE GONE 3 DIFFERENT PLACES TODAY AND THE CAMERA HAS NOT WORKED ALL DAY. I LITERALLY BOUGHT THIS CAR BRAND NEW 3 WEEKS AGO. THIS IS A SAFETY HAZARD. SOMEONE WILL WRECK WHEN THIS GOES OUT ON THEM. IT LOOKS LIKE A VERY COMMON PROBLEM WHEN I GOOGLE THE ISSUE! |
| 2021 | JEEP | WRANGLER | 2021-08-13 | ELECTRICAL SYSTEM|ENGINE | 5 | The vehicle all of a sudden shut down and the charging system alert came on and said service charging system – this was while starting to merge off 131 north at the Saginaw exit. I coasted to the side of the road put it in park I attempted to start again and at first there was nothing Then I did it again and it started I did not see the charging error but it went into my log. I drove home. When I got home I tried plugging it in and it blew every breaker I tried plugging into. Called dealership and there it sits. They have no idea. |
| 2021 | JEEP | WRANGLER | 2021-08-02 | ELECTRICAL SYSTEM|ENGINE | 5 | I was driving at night on a 4-lane highway at approximately 55 mph southbound in the left lane. My hybrid vehicle had less than 1% of battery power and was running using the gas engine. With no warning the vehicle suddenly experienced a sudden deceleration to less than 10 mph then a warning light came on stating “service charging system- place vehicle in P and start engine. Fortunately there were no vehicles in close proximity either in front, behind, or in the lane to my right, so I was able to make it over to the shoulder before it came to a complete stop. At that point I received an alert from my UCONNECT app that stated “Your 2021 Jeep Wrangler Unlimited was unable to charge.” It also stated to “Get service immediately.” I placed the vehicle in park and attempted to start the engine with no response. I repeated the procedure and the engine started after which I was able to drive home. I had the vehicle towed to the dealer the next morning where, after two days, the dealer returned the vehicle and told me they could find nothing wrong. no codes in the computer, and no information from Jeep on any similar problems, despite getting the aforementioned alert received from the UCONNECT app. My main concern is that this type failure, the sudden engine failure/deceleration with no warning either inside or outside (brake lights), especially at night, can easily result an accident. I was very fortunate that I was on a highway with other cars near me. A crowded street, highway, or freeway would be a totally different story. |
| 2021 | JEEP | WRANGLER | 2021-07-11 | ELECTRICAL SYSTEM|ENGINE | 5 | The vehicle gave a Service Hybrid Electric System error and disabled the engine at approximately 60 mph when traveling in E-Save mode, with <1% battery, and half a tank of gasoline. After navigating the vehicle to the side of the road, it came to a hard stop at about 5-8 mph. After 10 minutes, the vehicle restarted in Hybrid mode as was able to operate without error until reaching our destination. Weather conditions were clear at 85 degrees. Issues occurred on a two-lane byway. No injuries, other damage, or police reports at this time. The vehicle will be delivered for service for recreation and diagnosis of the issue. Issue occurred with approximately 246 miles, direct from the dealership upon delivery. The vehicle has no aftermarket accessories. |
| 2021 | JEEP | WRANGLER | 2021-06-28 | ELECTRICAL SYSTEM|ENGINE | 5 | It’s over heating while drive at has 12000 miles on it and getting over 250 degrees derating and dash lights came on flashing red saying over heating to hot air shut off going 60 miles an hour. Had to pull off road because it had no gas pedal with cars behind me almost getting hit. |
| 2021 | JEEP | WRANGLER | 2021-06-25 | ELECTRICAL SYSTEM|ENGINE | 5 | A charging system error caused engine to shut down. I was driving down the road at about 30-40 mph and the vehicle just shut down. I was stopped in the right lane of traffic. A red plug appeared on the instrument panel. The vehicle started back up after several attempts to restart it. The red plug disappeared. I was able to drive the rest of the way home with no issues (about 1 mile). When the vehicle stopped it was in electric mode, had about 50% battery left, and had slightly less than a quarter tank of gas. I called dealer and made a service appointment for today. The vehicle was at the service department for about 3 weeks previously for the service light being on. We picked up the vehicle 2 weeks ago and the issue was not resolved. We had been texting with the service advisor about it while it was there and as soon as we picked it up and noticed the service light was still on he quit responding to us and would not get back with us. |
| 2021 | JEEP | WRANGLER | 2021-11-02 | ELECTRICAL SYSTEM|ENGINE|FUEL/PROPULSION SYSTEM | 5 | The two main wire harnesses are faulty. It would not charge or hold a charge. Driving it was dangerous and would stop drastically at any given random moment. A jerking motion would occur while driving. Lights on dash would come on, engine, charging fault station. Charging fault. And lightening bolt warning signs. Sometimes it would say don’t drive call for assistance. The dealership has had my vehicle since June 4 2021. The parts I’m told won’t be available until end of January 2022. I purchased the jeep on April 30th 2021. It’s very scary when you’re on the road, w my family and it decides to lock up or sounds like the transmission is falling from the under carriage. Luckily we weren’t rear ended or pushed through an intersection. |
| 2021 | JEEP | WRANGLER | 2021-09-10 | ELECTRICAL SYSTEM|ENGINE|FUEL/PROPULSION SYSTEM | 5 | Charging Fault Error came on as my wife was driving home when her 2021 Jeep Wrangler 4XE suddenly shut off and came to a immediate halt. She was barely able to prevent a major accident, which could’ve caused serious injury to herself and others on the road. Vehicle would not restart and was not even able to put the vehicle in neutral to push out of harm’s way. The moment it happened I received a message on my Jeep UConnect app that a Charging Fault Error occurred. I didn’t know what this meant, but about 60 seconds later my wife called me in distress and told me what happened. She was terrified couldn’t even drive the rest of the way home and had to stand in 100F heat for an hour waiting for a tow truck. Result: The Jeep Wrangler 4XE is still in the shop (it’s been in the dealership for over 3 weeks now, and we’ve owned it for 3 months and 3500 miles. They have no diagnosis and say they are still ordering parts. Asked 2x to speak with upper management at FCA and was told someone would call in 24 hours, it’ been over 72 hours now. Included file of Jeep case number and Jeep 4XE forum with multiple chats on this same issue. |
| 2021 | JEEP | WRANGLER | 2021-09-03 | ELECTRICAL SYSTEM|ENGINE|FUEL/PROPULSION SYSTEM | 5 | As I approached a stop sign while braking, the Jeep seized up, shut off, and gave the Electronic Stability Control warning. I attempted to restart and it didn’t start or get out of park. It then gave Blind Spot Monitoring System error and Service Charging System error. I’m grateful that I was at a stop sign unlike some of the other reports of this issue that were on the highway. It was quite a jolt when the vehicle seized. The vehicle has been at the dealership since 8/24. It was thought the hybrid battery needed replacement. A new one gave the same errors to the service team. The vehicle remains with the service department awaiting another battery. |
| 2021 | JEEP | WRANGLER | 2021-08-18 | ELECTRICAL SYSTEM|ENGINE|FUEL/PROPULSION SYSTEM | 5 | Veh shuddered while driving. Warning light on dash for Hybrid system malfuction/red lighting bolt on dash. Veh taken to dealer 3 weeks ago. Needs new Power Inverter module. Wont drive. Part eta is 3 months out. |
| 2021 | JEEP | WRANGLER | 2021-08-03 | ELECTRICAL SYSTEM|ENGINE|FUEL/PROPULSION SYSTEM | 5 | I was driving vehicle on HWY 610 in Houston, Texas at approximately 55-60 MPH. Suddenly, vehicle simply stopped working in the middle of driving. Everything on my dash was reading zero. Car were swearing to avoid hitting me. I also had a baby in the backseat of my vehicle. Suddenly, the dash started to read place car in park, Service Charging System. The P at my gear shift was flashing rapidly. I was able to slowly and dangerously coast to the emergency lane. Where I was able to turn the vehicle off. This is a very dangerous situation. At this point, Jeep has no idea what the problem is an this is very frustrating. |
| 2021 | JEEP | WRANGLER | 2021-10-06 | POWER TRAIN | 5 | The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at 55 – 60 mph, the RPM gauge went high but the temperature gauge was normal. A burning odor was detected, metal grinding noises were heard, and the vehicle inadvertently lurched forward. The contact pulled over and saw that there was smoke coming from under the hood. The vehicle was towed to the dealer and remained at the dealer, not diagnosed nor repaired. The contact had the vehicle serviced at the dealer in March 2021, for NHTSA Campaign Number: 21V028000 (Power Train). However, the failure recurred related to the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,700. |
| 2021 | JEEP | WRANGLER | 2021-06-12 | POWER TRAIN | 5 | My jeep wrangler has axle lockers. They are only supposed to be able to be engaged when the vehicle transfer case is set to 4wd low (4L). Since buying this jeep brand new, the vehicle information intermittently shows the axle lockers being engaged in 2wd high (2H). I have brought it to the dealer twice for this problem. First they reset the computer. The second time they replaced the 4wd module. The incorrect status is redisplayed again. I have only had this jeep for 2 months, it has less than 3000 miles on it. The dealer doesn’t seem to know what the problem is. I have talked with Jeep corporate who also says they can find no reports of this issue. However the internet jeep forums are full of people reporting this problem, supposedly it is related to failed axle locker sensors on the Rubicon wranglers. It is common enough an aftermarket company sells a wiring harness that bypasses the sensor. Because the sensor is not available separately, eventually this requires the entire axle be replaced. Some people have had their axles replaced 3-4 times. There really should be a recall. More than a few posters have also stated their axles have locked by themselves in 2H. This could cause a crash as axle lockers are not designed for use on pavement or at high speeds. |
| 2021 | JEEP | WRANGLER | 2021-02-14 | POWER TRAIN | 5 | ONLY 500 MILES ON VEHICLE, WENT OFF-ROADING FOR THE FIRST TIME AND WITHIN A SHORT TIME AFTER CLIMBING A STEEP HILL, SMOKE CAME FROM UNDER VEHICLE AND CLUTCH WENT TO FLOOR AND STAYED. TURNED JEEP OFF, PUMPED CLUTCH WHICH SEEMED FINE BUT SMOKE CONTINUED FOR A MINUTE. WENT UNDER VEHICLE AFTER SMOKE STOPPED AND SAW BURNT FIBERS COMING OUT FROM TRANSMISSION CASE. RESTARTED VEHICLE AND NO MOVEMENT. TOWED JEEP OUT TO HOME. JEEP ROADSIDE TOOK IT TO DEALERSHIP. APPARENTLY THE CLUTCH SWITCH PLATE OVERHEATED, FLASHED, AND COMPLETELY BURNED AWAY! THERE’S A RECALL I WAS UNAWARE OF BUT NOW 500 MILES ON BRAND NEW JEEP AND CLUTCH PLATE, PRESSURE PLATE, ETC MUST BE REPLACED. JEEP IS AT TATE BRANCH JEEP IN CARLSBAD NM WHERE THEY CAN GIVE DETAILS ON DAMAGE. |
| 2021 | JEEP | WRANGLER | 2021-02-09 | POWER TRAIN | 5 | THERE IS AN ACTIVE RECALL FOR THIS JEEP MODEL. I TOOK IT TO THE DEALER TODAY, FEBRUARY 9, 2021, TO GET IT FIX AND THEY DO NOT HAVE THE PARTS. THE DEALER (PLANET DODGE IN MIAMI, FL) INSTRUCTED ME TO CALL FCA GROUP (FIAT CHRYSLER AUTOMOBILE — OWNERS OF JEEP), WHICH I DID IN FRONT OF THEM, AND NO FIXING OR RESOLUTION. PART OF THE RECALL STATES HEATED DEBRIS EXPELLED FROM THE TRANSMISSION CASE MAY COME IN CONTACT WITH COMBUSTIBLE MATERIALS IN THE VEHICLE, POTENTIALLY LEADING TO A FIRE. |
| 2021 | JEEP | WRANGLER | 2021-02-08 | POWER TRAIN | 5 | DRIVING ON THE FREEWAY AND “SERVICE SHIFTER” WARNING APPEARED ON AND OFF. ALSO, WHILE DRIVING ON A CITY STREET THE WARNING CAME ON AND OFF. LIGHTS ON THE SHIFTER FLASHED. DEALERSHIP SAYS THE VALVE BODY IN THE TRANSMISSION IS DEFECTIVE AND NEEDS TO BE REPLACED OR THE WHOLE TRANSMISSION NEEDS TO BE REPLACED. THEY STATED IT’S A SERIOUS SAFETY CONCERN BECAUSE THE CAR CAN STOP SHIFTING ALTOGETHER WHILE DRIVING. |
| 2021 | JEEP | WRANGLER | 2021-10-21 | ELECTRICAL SYSTEM | 4 | I purchased this vehicle new and over the past 12 months, the back-up camera and stereo has stopped working four times. It usually fixes itself after a day or so, but this time it has been 3 days and it still will not work. |
| 2021 | JEEP | WRANGLER | 2021-07-25 | ELECTRICAL SYSTEM | 4 | Pulled out of parking lot and into street. Several different warnings came on and the vehicle stopped on its on and became totally unresponsive in the middle of the street. Warnings included E-drive charging fault, check engine, shift error, among many others. Car push button would not allow the car to turn off. |
| 2021 | JEEP | WRANGLER | 2021-05-27 | ELECTRICAL SYSTEM | 4 | The backup camera does not work at different times. Local dealership said it was a common issue and should resolve itself in an hour. |
| 2021 | JEEP | WRANGLER | 2021-01-16 | ELECTRICAL SYSTEM | 4 | BRAND NEW 2021 JEEP WRANGLER BACKUP CAMERA ISN’T WORKING THE DAY I PURCHASED IT. JUST GOT A BLACK SCREEN WHEN I PUT THE VEHICLE IN REVERSE FROM A PARKED POSITION. I’VE RESTARTED THE VEHICLE MULTIPLE TIMES THINKING IT’D RESET THE SCREEN BUT STILL NO LUCK. |
| 2021 | JEEP | WRANGLER | 2021-10-15 | VISIBILITY/WIPER | 4 | Drivers-Side Sun Visor broke loose while driving, momentarily blocking vision and disrupting driving, while at hwy speeds. New vehicle with < 10kms mileage at time of event. Due to apparent design flaw, and high frequency of failures, replacement visors are back-ordered for months. The Safety issue is that due to the tall windshield design of the vehicle, I am unable to block the sun up to 2 hrs after sunrise or 2 hrs before sunset, until new parts come in, some time in January 2022, per the dealership. Appears to be a design issue originating with the introduction of the Wrangler JL model, back in 2018. Refer to the following Wrangler on-line Forum for details:https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/ |
| 2021 | JEEP | WRANGLER | 2021-02-12 | VISIBILITY/WIPER | 4 | I WAS DRIVING IN FOG WITH AMBIENT TEMPERATURES OF APPROXIMATELY 9 DEGREES, WINDSHIELD ICED OVER APPROXIMATELY 2/3RDS FROM THE OUTSIDE IN WITH ONLY THE MIDDLE OF THE WINDSHIELD CLEAR, FRONT DEFROSTER ONLY WAS ON MAXIMUM, WITH NO AIR FLOW TO ANYWHERE ELSE, BUT WOULD NOT CLEAR THE WINDSHIELD IN FRONT OF THE DRIVER NOR THE PASSENGER SIDE. PUT HAND ABOVE DEFROST VENTS AND WAS ONLY BLOWING IN THE MIDDLE, NO OBSTRUCTION. WE CONTACTED OUR JEEP DEALER AND TOOK IT TO BE LOOKED AT, THEY SUBMITTED STARS CASE #101853238 AND TOLD US THAT NO ISSUES OF THIS TYPE HAD BEEN REPORTED TO THEM FROM JEEP. AND FOUND THIS SAME ISSUE ADDRESSED EXCEPT ON A 2021 JEEP GLADIATOR (JEEP PICKUP). WHEN IT HAPPENED TO US, WE DID NOT TAKE PICTURES AS WE WERE MORE CONCERNED ABOUT GETTING TO OUR DESTINATION AND THEN HOME. |
| 2021 | JEEP | WRANGLER | 2021-01-28 | VISIBILITY/WIPER | 4 | THE BACK UP CAMERA STOPPED WORKING FOR A SHORT PERIOD OF TIME. |
| 2021 | JEEP | WRANGLER | 2020-12-25 | VISIBILITY/WIPER | 4 | WHEN DRIVING DURING A MEDIUM SNOW FALL: THE FRONT WINDSHIELD DEFROSTER IS TERRIBLE! EVEN WITH THE FRONT DEFROSTER ON HIGH HEAT, AND FULL DEFROST MODE, THE DEFROSTER ONLY BLOWS HOT AIR ONTO THE CENTER PORTION OF THE WINDSHIELD. THE RIGHT AND LEFT SIDES OF THE WINDSHIELD GET NO HOT DEFROST AIR (NO AIR WHATSOEVER) AND SNOW AND ICE BUILDS UP ON THE RIGHT 12′ AND LEFT 12′ OF THE WINDSHIELD. THIS ALSO CAUSES HEAVY SNOW/ICE BUILDUP ON THE WIPER BLADES. TERRIBLE AND DANGEROUS WINDSHIELD DEFROSTER DESIGN. AIR COMES OUT OF THE CENTER DEFROST VENTS ONLY. NO AIR COMES OUT OF THE WINDSHIELD VENTS IN FRONT OF THE DRIVER OR PASSENGER. HORRIBLE AND DANGEROUS DESIGN WHICH MAKES VISIBILITY WHILE DRIVING DURING A SNOWFALL ALMOST IMPOSSIBLE. |
| 2021 | JEEP | WRANGLER | 2021-08-13 | ELECTRICAL SYSTEM|ENGINE|VEHICLE SPEED CONTROL | 3 | While driving on 131 northbound just before the Saginaw croton exit my Jeep lost power I was in the left lane had to merge across to the right to exit and all the lights were on noting charging system needs service I got off highway onto ramp and coasted to side of ramp and realized it was not even on anymore. I immediately shut it off checked my uconnect app for a service warning and it said charging system failure all the lights on the dash were alerting me until it shut down I sat for a bit and tried to start it and it did but was jerky when attempting to drive. I switched to esave and the engine kicked in but was also doggy. I had 60% battery so I’m not sure what happened. I attempted to plug in when I got home and it blew breakers anywhere I attempted to plug it in and made a very loud pop! I didn’t try it anymore at home as it scared me. Contacted the dealer and two weeks later it’s at the shop. They have no idea what is going on – it’s acting up but now doesn’t even put the info into the log according to my service technician at the dealer. They are waiting on Chrysler engineers to get back to them with what to do. |
| 2021 | JEEP | WRANGLER | 2021-06-20 | ELECTRICAL SYSTEM|ENGINE|VEHICLE SPEED CONTROL | 3 | While driving on a one way high way. Was about to overtake a semi truck. While half way on the opposite lane doing a legal overtake my acceleration decreased significantly, nearly causing my passengers and I to get into a head on collision with the another vehicle. All of this was due to the fact that the Jeep’s acceleration was decreased. The following warning appeared and code was registered: Check engine light code P00AF Service Electric Throttle Control stop/start unavailable Service stop start system Acceleration issues after shutting down my engine all the codes disappear and vehicle precedes to normal driving. I am extremely worried that this might happen again and pace me and my loved ones in a dangerous situation as well as other people on the road |
| 2021 | JEEP | WRANGLER | 2021-06-02 | ELECTRICAL SYSTEM|ENGINE|VEHICLE SPEED CONTROL | 3 | We were on the way to drop our kids off at school when the car gave us a bunch of errors (see pictures). Once we got out of the driveway, the Jeep would not go faster than 5mph. It was towed to the dealer on May 4 and has been there ever since. I have been given conflicting information on what is wrong with it from the dealership and the manufacturer. No ETA on fix. |
2021 Jeep Wrangler Recalls
In March 2021, FCA notified 42,887 Jeep Wrangler and Jeep Gladiator consumers that their 2021 model vehicles had been recalled due to a powertrain issue. Following complaints, they discovered that the clutch pressure plate in certain manual transmission models may overheat, which might increase the risk of a fire.
They warned that overheating could damage other components and cause a loss of drive. It could also result in debris falling onto the road. All of this increased the risk of a crash.
hrysler asked owners to take their vehicles back to their dealers. The solution was that they could fit software that would reduce engine torque capability when the clutch assembly reached a temperature that could damage the inner pressure plate. This would be done at no cost to the owners.
According to NHTSA, FCA ordered a stop-sale from 25 February 2021 for vehicles affected by this fault.
While the number of recalls dropped from 2020-2021, two of the five sets of 2020 model recalls were also due to clutch pressure plates possibly overheating.
The NHTSA data indicates that this has been an issue for the 2018-2021 Jeep Wrangler models. Will it be any different for the 2022 model?
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work on your lemon case at no cost to you. The law makes Chrysler pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
Complaint Data
| Category | Air Bags |
| Date | Mar 20, 2023 |
| State | FL |
| Description | I was involved in a car accident I was hit on the driver back side vehicle jeep rolled over several times no airbags deployed |
| Category | Engine And Engine Cooling, Visibility:windshield |
| Date | Mar 20, 2023 |
| State | MO |
| Description | The contact owns a 2021 jeep wrangler. The contact stated that while operating the vehicle, the engine fan would suddenly turn on and the engine temperature gauge would rise with the message that the engine had overheated. The contact stated that during the failure the vehicle would suddenly decelerate to protect the engine. The vehicle was taken to the local dealer who indicated that the engine tubing was faulty. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the water pump was faulty. The water pump was replaced but the failure continued. The contact stated that the rear driver's side and passenger's side window motor were faulty, and the window would not properly open and close. The manufacturer was not yet notified of the failures. The failure mileage was 20,000. |
| Category | Steering, Suspension |
| Date | Mar 20, 2023 |
| State | MN |
| Description | Since november of 2022 the vehicle has been violently shaking in the steering wheel that occurs at speeds ranging from 50-70+ mph. It tends to happen on pavement change see such as bridges or potholes. The wheel shakes so violently that you need to slow to under 50 to get it to stop. I have brought it to multiple dealerships. The first replaced the steering damper on 2/1/23 with the newest fca approved damper. Within about 2 weeks the issue returned and seemed worse. I brought it to the dealership who couldn't replicate the problem because their techs could not drive 70mph. Talked with jeep wave and opened a case with them and they advised to bring to a different dealer. Brought to new dealer who drove the vehicle and experienced the violent shaking. They removed the damper and reinstalled. A week later the issue has returned and another appointment has been made. While traveling on the interstate this happened 7 times in 1 two hour trip. I had to pull over to the shoulder in traffic that many times which puts everyone in danger. Jeep keeps claiming it's the steering damper that is the issue but even after replacing with the newest version this still happens. It is very scary to have it happen randomly and puts everyone at risk at those speeds. I was able to film it happening and have that video readily available. I keep bringing the vehicle back to the dealership but there has not been a fix as of yet. Please hold fca accountable and help resolve this issue. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Mar 19, 2023 |
| State | TX |
| Description | 2021 jeep wrangler unlimited 4xe has now lost total power twice and had extreme 'death wobble' issues. In 08/2021, at approx 1,400 miles, the vehicle lost all power and control on the highway while going speed limit at 70 mph. The screen reported issue with electronic stability control system. It was a dangerous situation trying to move to the side of the highway with no power nor power steering. Once on the side, multiple warning lights were on and vehicle would not start but control lights remained on. I called the dealership/service department of south point dodge and their recommendation was to disconnect the battery connection to reset. I was driving from houston so I was desperate to get the car to start as my family was waiting outside of the car on the highway as well. I reconnected battery terminal and was able to restart the vehicle. At around 12k miles, I started experiencing extreme jeep wobble aka 'death wobble.' this occurred often while doing speed limit between 55-65 mph/higher on the highway and if vehicle hit a bump. The only way to stop the shaking was to slow down by braking to approximately 35-40 mph. In 02/2023, dealer changed out the 'dampners' and did update for electrical recall. On 03/14/2023, at approx 23k miles, the vehicle again lost complete power, would not restart and multiple warning lights came on. Control panel reported electronic stability control issue, fuel door open when it physically was not, vehicle in drive while physically in park. Vehicle would not restart. Disconnected the battery terminal but this did not correct the issue. Vehicle was manually put into neutral to put onto tow truck. This vehicle has caused several life threatening concerns. Despite the recall fixes, the same issues continue to be present and long term solution is not available at this time. Had I known this jeep would have such a dangerous electrical system that cannot be fixed, I wouldn't have purchased such an expensive, dangerous, worthless car. |
| Category | Engine, Fuel System, Gasoline |
| Date | Mar 16, 2023 |
| State | NM |
| Description | The contact owns a 2021 jeep wrangler. The contact received notification of nhtsa campaign number: 22v767000 (fuel system, gasoline, engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Steering |
| Date | Mar 15, 2023 |
| State | OH |
| Description | The contact owns a 2021 jeep wrangler. The contact stated while driving 55 mph over a bump in the roadway, the vehicle began to shake abnormally. The contact stated no warning light was illuminated. The contact stated he decelerated to 20 mph and the vehicle stopped shaking. The contact experience the failure a total of 6 times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact took the vehicle to another local dealer; cr chrysler dodge jeep ram of adrian (1211 us-223, adrian, mi 49221, 517-266-5900) where it was diagnosed with needing the stabilizer steering damper to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000. |
| Category | Electrical System, Engine, Exterior Lighting |
| Date | Mar 14, 2023 |
| State | IL |
| Description | On multiple occasions, I have gone to start my jeep and not been able to turn it on. It will then lock in an "on" position where the engine will not run or shut off. Has had to be towed twice and chrystler is not helping. I am not being told anything other than they do not know what is going on, but say it happens to a lot of these cars. |
| Category | Suspension |
| Date | Mar 14, 2023 |
| State | NV |
| Description | At 45 to approximately 60mph, I have twice encountered the infamous "death wobble" where hitting a small bump in the road triggers a violent shake of the entire front suspension, steering wheel, and this continues violently until the vehicle is brought to a full stop. A firm hold on the steering wheel is needed to prevent an accident, but this is a serious accident just waiting to happen. |
| Category | Suspension |
| Date | Mar 13, 2023 |
| State | IA |
| Description | I was driving on route 80 outside of des moines, ia around 75 mph in normal driving conditions. Twice driving westbound and once driving eastbound, I hit an otherwise unremarkable bump/crack in the highway and the jeep ‘death wobble' occurred. Having owned a 2012 wrangler before and with less than 20,000 miles on this jeep and no modifications, I was quite surprised. After slowing down the wobble stopped. It must have been significant, during the second wobble incident a nearby truck rapidly flashed his lights at me and pulled alongside me and motioned at my front tires. |
| Category | Power Train, Steering, Suspension |
| Date | Mar 10, 2023 |
| State | WI |
| Description | When driving on the highway any bump in the road triggers the vehicle to shake uncontrollably. (front end and steering wheel) problem does not correct itself until I have to get into the emergency lane and fully stop. I feel this is not safe nor something normal. This happens quite often. Too often. Every time I drive. Dealership states that this may be "damper shock" not covered by warranty. Any information online that I can find states that this is a common defect in jeep wranglers making them unsafe for highway driving if the part is defective. |
| Category | Air Bags, Seat Belts |
| Date | Mar 07, 2023 |
| State | NY |
| Description | In front collision seatbelt did not properly lock from shoulder attachment, causing driver to smack their face on the steering wheel. Also, airbags did not deploy. |
| Category | Visibility/wiper |
| Date | Mar 07, 2023 |
| State | UT |
| Description | Windshield cracked in the winter at less than 8000 miles due to front window defroster being way too hot. Windshield continues to crack and degrade every time the defroster comes on (automatically with remote start) and has made the windshield unsafe due to impairment of visibility. Jeep denies that there is a problem, though they have been quietly replacing windshields to resolve customer complaints without addressing the safety issue with these. |
| Category | Suspension |
| Date | Mar 06, 2023 |
| State | TX |
| Description | Death wobble: front suspension shakes uncontrollably after bumps at highway speed. Vibration gets worse and worse unless speed is reduced sharply. |
| Category | Power Train, Structure:body, Suspension |
| Date | Mar 04, 2023 |
| State | MA |
| Description | Beginning in january 2023 with approximately 20,000 miles our leased 2021 jeep wrangler began to shake uncontrollably while driving on the highway at speeds over 60 mph. The shaking was so significant that while trying to safely guide the car off the highway my husband was shaken into the guardrail causing damage to the right front bumper. We are horrified that jeep has had this problem for so long and there's no public notification of the problem. |
| Category | Engine, Power Train, Service Brakes |
| Date | Feb 28, 2023 |
| State | MA |
| Description | I was notified of recall zb7 affecting my 2021 jeep wrangler 4xe by phone on february 3, 2023. During this call I made an appointment with jeep for the issue to be fixed on february 24, 2023. On wednesday, february 22, 2023, two days before my scheduled appointment, the engine of my jeep failed ~6pm while I was driving on highway 495s near merrimac, ma (mile 114. 8). I was in the far left lane traveling at about 70 mph and lost all power steering, power brakes, everything. The engine completely lost power without warning. No messages, warning lights or other signs of any issue before a total loss of power. Thankfully, I was able to drift from the left lane, crossing 2 lanes of traffic on a busy highway, to reach the shoulder on the other side of the highway. I did this in the dark without without power brakes and without power steering. I was with my 2 year old son and am grateful that we are both still alive. A loss of engine power at that speed on a busy highway could easily have caused an accident, perhaps fatal for ourselves or others. After 2 hours stranded on the shoulder of the road, the jeep was towed by aaa to the jeep dealership nearest to where I lost power, bill deluca chrysler jeep dodge ram in haverhill, ma. It has been sitting in the parking lot of that dealership now for 6 days and they claim to be too busy to investigate the issue or perform a recall fix. The service repair shop at this dealership has been wholly uncooperative and unhelpful. I have called the manufacturer and am currently awaiting a service appointment at another jeep dealership. According to jeep/chrysler, I am responsible for the out of pocket cost of the tow from the jeep dealership in haverhill to the jeep dealership in lynnfield. This seems absurd as the faulty vehicle is the reason I am unable to drive it from one dealership to the next. In the meantime, I have now been renting a car for 6 days, paying out of pocket. |
| Category | Suspension |
| Date | Feb 28, 2023 |
| State | CA |
| Description | Just got a used 2021 jeep wrangler sport on 2/24/23. Has only 16,000 miles on it. My second day of driving it the car starts to shake violently while going at speeds of 60 or more. It has continued to do this everyday that I have had it. Ive had to slow down and pull over on the freeway just to get it to stop. It feels as if I'm bouncing all over the place and will lose control. I've tried calling to get an appointment to bring it in, being told the wait time is 2 weeks. |
| Category | Electrical System, Engine |
| Date | Feb 25, 2023 |
| State | PA |
| Description | The vehicle shut down on its own while driving. All warning lights were displayed. Vehicle was unresponsive and caused a crash. Vehicle is at dealer. I filed a complaint with fca. |
| Category | Power Train, Steering, Suspension |
| Date | Feb 23, 2023 |
| State | MO |
| Description | Vehicles tires and steering wheel begins to shake violently at speeds in the 50+ mph range on the highway. Condition occurs after hitting a small bump on the highway. The condition becomes so violent, I have to slow the vehicle from 60+ mph to about 40 mph to stop the shaking. I have taken it in and they replaced the steering dampener and it did not resolve the issue at all. |
| Category | Power Train, Steering, Suspension |
| Date | Feb 23, 2023 |
| State | NJ |
| Description | Driving on the highway and hit a bump, jeep started violently shaking/vibrating (death wobble), almost lost control with cars on both sides of my jeep. The vibration after hitting a bump has happen several times the past two months. Jeep dealership states, vehicle needs a new steering damper/stabilizer. The part is on back order, dealerships can only order so many per week due to the demand/problem with jeeps. It could take 2-3 months to be fixed and vehicle can not be driven. This also happened with my 2018 jeep wrangler. |
| Category | Power Train |
| Date | Feb 22, 2023 |
| State | PA |
| Description | My jeep moves forward by itself when the transmission is in neutral. Took to dealer to be checked twice. They put the car on the lift shifted it into neutral and the back tires started spinning. They took mine out went and got a brand new jeep and put it on the lift started and put in neutral. Same thing happened back wheels started spinning. While I know about this problem and can hopefully avoid any problems. What about the person who does not know. Puts their vehicle in neutral and runs someone over. There are no lights or warnings. Dealer is dragging their feet. This has been going on since last september I believe. Searched jeep creep in neutral on google and there are other cases. I just wonder how many people have this problem and do not know. I just hope this gets fixed before someone gets run over. |
| Category | Steering, Suspension, Unknown Or Other |
| Date | Feb 22, 2023 |
| State | MI |
| Description | My jeep steering is extremely loose, and very difficult to keep between the lines on the road. If the wind is blowing, it is nearly impossible. My biggest concern however, is the wobble that occurs when on the expressway. This has now happened to me five times while traveling on the expressway at around 70-75 miles per hour. The jeep begins to wobble back and forth and you literally loose all control of steering. The only way to get it to stop is to push on the brakes and decelerate, but it is terrifying. |
| Category | Steering, Suspension |
| Date | Feb 22, 2023 |
| State | MN |
| Description | When you drive the jeep on the highway, if you hit a bump, crack or pothole, the vehicle violently shakes, through the steering wheel and tires. The entire vehicle begins shaking uncontrollably and pulls me to the right and off the road. Have had into the dealership for 7 times, and they held vehicle for over 30 days, still not resolved. Very dangerous |
| Category | Steering, Suspension, Unknown Or Other |
| Date | Feb 22, 2023 |
| State | CT |
| Description | While driving on the highway I drove over a bridge bump and the truck started to wobble uncontrollably forcing me to slow down to 30 miles per hour before it stopped. This happened two times. We brought it to the dealership who replaced the steering damper and it happened again so they adjusted the camber of the alignment and said it should fix the issue. I have an email from the dealership where we purchased the jeep and the sales manager emailed us back indicating that what the dealership did to correct the issue is correct, but that it is not a permanent fix and that they know of the issue and are not sure how to correct it. |
| Category | Steering, Suspension |
| Date | Feb 21, 2023 |
| State | CA |
| Description | The contact owns a 2021 jeep wrangler. The contact stated while driving 65 mph, the steering wheel and the vehicle started shaking abnormally. The contact pulled over on the side of the roadway to check for a tire blowout. The contact found no failure with the vehicle or the tires. The vehicle was taken to the dealer and the mechanic stated that the vehicle had experienced the death wobble, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 20,000. |
| Category | Steering, Suspension, Wheels |
| Date | Feb 20, 2023 |
| State | NJ |
| Description | Driving own i95, heading south in maryland, hit a bump and vehicle started shaking/wobbling, almost lost control and had to slow down until vehicle stopped wobbling. This happen 6-9 times that day. Also has occurred several times in nj on the turnpike and 280. Contracted jeep hq, told to contact a dealer. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Feb 18, 2023 |
| State | MD |
| Description | My 2021 jeep wrangler 4xe died while driving down the road. Luckily I was able to coast to the side and cycle the engine off/on in order to regain power. This was the exact same issue that is described in nhtsa campaign number: 22v865000, however, this time (2/3/23) was after the zb7 recall was completed. Even after the recall work was completed and jeep told me the vehicle was safe to drive, it still failed in the exact same manner. The recall procedure did not work and this vehicle is not safe to drive. Additionally, during the period after the recall was completed and before it died again while driving, the battery range has decreased dramatically (less than 50% of what it was prior to the recall work). |
| Category | Steering, Suspension |
| Date | Feb 17, 2023 |
| State | CA |
| Description | The jeep has what people refer as “ the death wobble†when hitting a bump at freeway speed the steering wheel and front end shakes violently. The jeep has 13k miles and has not been off road. Jeep has been notified. Does not sound like the have a solid fix. You have to pull off the highway and stop to regain control of the vehicle. |
| Category | Steering |
| Date | Feb 16, 2023 |
| State | PA |
| Description | The steering is loose and has a lot of play. I can be driving 25 miles per hour or 65 miles per hour and I constantly have to adjust the steering wheel to the point that my right arm actually gets tired from over correcting the steering. If I go over a bump, I have to correct the steering even more. I took it to a dealer to have it checked. The dealer confirmed there is a lawsuit regarding the steering but they are not allowed to fix it. |
| Category | Steering, Suspension |
| Date | Feb 15, 2023 |
| State | IN |
| Description | Jeep wobble when driving at normal highway speeds the jeep starts shaking uncontrollably if there is a bump in the road. It is difficult to steer and to make it quit shaking I have to slow way down or come to a complete stop. This is very dangerous on the interstate during rush hour. Almost got me rear ended. Jeep is currently at the dealer who tried to tell me at first that it is because I don't rotate my tires - I showed receipts where I do have them rotated and had just had it balanced twice within a couple weeks. Then they tried to say the tires were worn, but I also have proof from tire shop that they are good tires. Finally they ran out of excuses and admitted it was the common jeep wobble and had to order the part that is now on back order because they have had to change so many. |
| Category | Steering |
| Date | Feb 14, 2023 |
| State | UT |
| Description | My jeep has the infamous death wobble with violent shaking of the front end when the jeep gets up to 50 mph or more. I have to pull over every time to stop the front end from shaking. The shaking is so violent it is very hard to control, and I've had other vehicles looking at my jeep as if it going to blow up. This is ridiculous for a new jeep and since chrysler has known about this problem for years. I didn't know about it until I bought a jeep and have ahd to deal with it. |
| Category | Steering |
| Date | Feb 13, 2023 |
| State | SC |
| Description | The death wobble has happened 2 times in the past month traveling under 45mph. It's dangerous as the steering wheel is all over the place and the only way to stop it is to slow down all the way. Very scary! |
| Category | Suspension |
| Date | Feb 13, 2023 |
| State | MI |
| Description | Death wobble. It's been doing this for a few months now. Does it at any speed. Dealership claims there is nothing wrong. Blames it on uneven worn tires but I just bought these winter tires last winter. They look fine to me and there is no way they are bad already. I have a different set I use in the summer. Jeep just hit 30,000 miles. |
| Category | Engine, Fuel System, Gasoline |
| Date | Feb 10, 2023 |
| State | CA |
| Description | The contact leased a 2021 jeep wrangler. The contact received notification of nhtsa campaign number: 22v767000 (fuel system, gasoline, engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine |
| Date | Feb 09, 2023 |
| State | CA |
| Description | The contact owns a 2021 jeep wrangler. The contact stated while driving 60-70 mph, the vehicle began to shudder significantly. There was no warning light illuminated. The contact stated that as he temporarily released the accelerator pedal, the failure decreased. The contact was able to continue driving. The contact stated that the failure reoccurred several times while driving. The contact received recall notification of nhtsa campaign number: 22v865000 (engine) and the vehicle was taken to the dealer for recall repair; however, the failure increased significantly after the recall repair. The contact stated that the vehicle would shudder violently while driving. The vehicle was taken back to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000. |
| Category | Steering, Suspension |
| Date | Feb 09, 2023 |
| State | GA |
| Description | Vehicle steering vibrates uncontrollably at speeds generally over 50 mph. This only subsides if you slow the vehicle down and or bring the vehicle to a stop on the side of the road. This has done this since approximately 5,000 miles. I was told that there was no problem found. After contacting “jeep customer care service†to get them involved as we will not continue to put our young son and ourselves in danger of this faulty vehicle. I have been getting the runaround as to a rental vehicle. I was told by the customer service representative to take it to a dealer for the issue again. I told her that this vehicle is unsafe and the primary driver is my young son and that it was unsafe! The representative melissa, told me to just don't drive it on the interstate etc. After telling her that we have purchased 6 new vehicles from their parent company in the last 4 years, this would be the last!!! Only then she offered to start a case file for our complaint. We are still getting the runaround. |
| Category | Engine, Fuel System, Gasoline |
| Date | Feb 07, 2023 |
| State | MI |
| Description | The contact owns a 2021 jeep wrangler. The contact received notification of the nhtsa campaign number: 22v767000 (fuel system, gasoline, engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speed, there was a rattling sound coming from the hood of the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired. The local dealer was notified of the recall notification and confirmed that the parts were not available for the recall repair. The manufacturer was not notified of the issue. Parts distributions disconnect. |
| Category | Unknown Or Other |
| Date | Feb 07, 2023 |
| State | NY |
| Description | Jeep dealer chrysler dodge jeep ram fiat of manhattan (678 11th ave new york, ny 10019-7047) has to be added to the list of jeep dealerships refusing (or unable) to assist with safety recalls zb7 and zd8. We will keep filing complaints with nhtsa until all jeep dealerships start to assist jeep drivers with these federally required and mandated repairs. |
| Category | Suspension |
| Date | Feb 06, 2023 |
| State | DE |
| Description | While driving on route95 in christiana delaware I hit a bump and my car start shaking uncontrollably I had to slow down this has happened on several ocassions. This is called the death wobble |
| Category | Steering, Suspension |
| Date | Feb 04, 2023 |
| State | MO |
| Description | Death wobble: extreme vibration, uncontrollable shaking from side to side when going high speeds and hitting bumps, but also happening at lower speeds now and not large bumps. It will only stop by coming to a close stop, slower than 10-15mph. It is happening much more frequently, and the jeep only has 26,000 miles and has never been off-road. I bought this jeep brand new. Ordered it myself. Dealership supposedly fixed it on 02-03-23, but it continues to do it and is getting worse. |
| Category | Steering, Suspension |
| Date | Feb 03, 2023 |
| State | IL |
| Description | Jeep develops a severe wobble at speeds above 50mph. Sometimes at a lower speed if you hit the smallest of bumps. The jeep shakes beyond beleif. It shakes so much that you cannot see the instruments. In order for it to stop shaking you need to almost stop the car. |
| Category | Suspension |
| Date | Feb 03, 2023 |
| State | GA |
| Description | Death wobble |
| Category | Electrical System, Engine, Power Train |
| Date | Feb 02, 2023 |
| State | NJ |
| Description | The vehicle's engine will randomly shut off and not turn back on. It has been to dealerships over 10 times for the same issue. They all attribute it to the start/stop battery, but it happens even when that feature is turned off. The vehicle's engine will shut off while driving and you cannot shift it into park. The only warning is a check engine light and "service auto start/stop system". There is no warning before the vehicle does it, and I have broken down in intersections, highways, and other dangerous locations. The vehicle duplicated the issue on the dealers lot, but they claim " no codes, no repair". |
| Category | Power Train |
| Date | Feb 02, 2023 |
| State | OH |
| Description | Recently had recall performed for loss of motive power. Now when shifting between gears, it is often firm or jerky and has vibrating/shuddering during acceleration. |
| Category | Steering, Suspension, Vehicle Speed Control |
| Date | Feb 02, 2023 |
| State | CA |
| Description | When driving a faster speeds if I hit a bump my car starts shaking rapidly feeling like my tires are gonna fall off and doesn't stop until I pull over, took it to the dealer while under warranty and they told me there was nothing they could do about it or find the issue |
| Category | Steering |
| Date | Feb 02, 2023 |
| State | WI |
| Description | My jeep has has experienced the death rattle over the last 6 months. Originally it would only happen every month or so when I got over 75 mph. However in december after I put in an order with my service center for the part to fix it (which took 6+ weeks to arrive), the rattle got so bad that it would happen every time I got on the highway and would sometimes happen under speeds of 50. There was one time that I drove 45 each way to the airport and rattle happened over 10 times. |
| Category | Steering |
| Date | Feb 02, 2023 |
| State | TN |
| Description | The dealer called it death wobble |
| Category | Steering, Suspension |
| Date | Feb 01, 2023 |
| State | IN |
| Description | While driving on highway at 70 mph speed limit hit a pothole and vehicle started shaking violently had to slow to under 30 mph for it to stop. Took to dealer they said they would replace steering dampener. Waited 2 months for part to come in took to work following morning hit another pothole at 70 mph and shook so bad it blurred my vision had to slow to under 30 to get it to stop. At that point almost got rear ended by semi he swerved to avoid hitting me. |
| Category | Steering, Suspension |
| Date | Feb 01, 2023 |
| State | CA |
| Description | When I accelerate over 55 mph, the front end of my jeep shakes violently, so violently I can barely hold onto the steering wheel. When driving in the fast lane on the freeway, going 65-70 mph, it shakes so badly that I almost lose control of the vehicle. I am fearful that one day, I will crash and hurt (or kill) myself, my occupants, and/or other persons in surrounding vehicles. I have reached out to my dealer and they tell me that jeep has known about this issue, they even call it the "death wobble" - yet they do not have the parts to fix it. My car is still under warranty and I am getting no help from the dealer, they tell me it will be 2-3 months before the part comes in and there are multiple people in line ahead of me so the wait to fix it could be even longer. There are no warning lamps or messages. The symptoms began approximately 6 months ago and continue every day. |
| Category | Unknown Or Other |
| Date | Feb 01, 2023 |
| State | NY |
| Description | Manufacturer recall number zb7 nhtsa recall number 22v-865 no jeep dealerships around ny state (even the oneonta ny dealership who sold me the actual vehicle) seem willing to assist and schedule a repair. How do I file a complaint? |
| Category | Steering, Unknown Or Other |
| Date | Jan 31, 2023 |
| State | TN |
| Description | On jan. 27, 2023, I was driving my 2021 jeep wrangler unlimited (31,440 miles on the odometer) on the interstate, going about 65-70 mph in high volume traffic. Suddenly my right front tire started wobbling like it was going to fall off! I have never experienced anything like this. I was extremely frightened, fearing I might have a wreck or cause someone else to wreck if control of my jeep were lost. My heart beat sped up, my hands clinched the steering wheel. I was able to slow down and the wobble went away but my anxiety did not go away. It happened about 4 more times that day on the interstate. I was traveling and concerned about my safety and that of others. I was also concerned about what was happening with my jeep, how could I fix it, could it be fixed, and how was I going to pay for it. I thought the front end of my jeep needed to be re-aligned so I took it to the dealership I bought it from, they inspected it and said it did not alignment. Said the jeep had developed a "wobble." I was told that parts to fix this issue were not available in the u. S. And they had no eta on when/if a part would be available. They took my phone number and said they would call if something changed. Now I have a jeep that I am afraid of - actually terrified of. I only drive on the city streets and stay away from the interstate. My life has been limited in so many way because of this issue. I was not issued any paperwork on this problem. |
| Category | Electrical System, Power Train, Service Brakes |
| Date | Jan 30, 2023 |
| State | CA |
| Description | The car has been shutting down since its inception. It's gone to the dealership over 4 times. From the loss of power to the complete shutdown during the highway at 65/70 mph with my kids inside. This vehicle is not safe to drive at all. It took the fun out of moving and owning a jeep. The 4xe is a disaster in the making. Even after the dealership looks into the car over four times, they fixed, patched, software updates, and issues keep happening, which shows that they don't have an answer to this vehicle. The car lasted the last time it went in, over a month in the dealership. If you can't go electric, don't do it. This car is an issue for families. Highly don't recommend it. It only has 15,980 miles! Brand new car, and it's been more in the dealership than any car I've owned in my life, and I've owned plenty! |
| Category | Engine, Engine And Engine Cooling |
| Date | Jan 30, 2023 |
| State | NJ |
| Description | The contact leased a 2021 jeep wrangler. The contact stated that while driving the engine, hot message was displayed. The contact looked underneath the hood but failed to determine the cause of the failure. The contact continued to drive but the vehicle lost power and she noticed smoke coming from the vehicle. The contact pulled over. While continuing to drive, the check engine warning light illuminated. The contact received notification of nhtsa campaign number: 22v865000 (engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 12,000. |
| Category | Steering, Suspension |
| Date | Jan 26, 2023 |
| State | NJ |
| Description | I have had my 2021 jeep wrangler 4xe for approximately 14 months and have a little over 16,000 miles. My vehicle is now experiencing what is commonly known as the "jeep death wobble". The vehicle will begin to shake violently, especially at higher speeds. It has become nearly impossible to control and is an ongoing issue. My local dealership has been unable and unwilling to fix the problem rapidly. |
| Category | Steering, Vehicle Speed Control |
| Date | Jan 25, 2023 |
| State | OK |
| Description | While turning at low speeds (pulling into a parking spot) and the cruise control is turned on the "set cruise" button is elevated and can be accidentally hit. If the speed of the vehicle is under 20mph it will automatically set the cruise speed to 20mph causing the vehicle to accelerate. This elevated "set cruise" button actives the regular cruise and not the adaptive cruise. This has happened to me over a dozen times. I am lucky it has not caused a wreck. |
| Category | Tires:sidewall |
| Date | Jan 24, 2023 |
| State | KY |
| Description | We purchased our jeep brand new in january 2021. Tire details: bridgestone dueler a/t, size 255/70r18, load index: 133t, speed rating: m+s, dot/tire id#: 93xj rhf 4820. In november 2022, we experienced a catastrophic sidewall blowout of the passenger side front tire while driving 75-80 mph in the high speed lane on I-75. We were instantly warned by the dashboard automatic tire pressure monitoring system. The tire pressure dropped from normal to zero in a matter of 100 yards. This warning saved our lives. To this day, I still don't know how we got the jeep safely over to the emergency lane on the right side of I-75 during high traffic. Key point to note – we only had approximately 30,000 miles on our tires at the time of the incident. We called florida's road rangers who put our spare tire on the vehicle. When we got to our destination, we took it to the okeechobee jeep dealer. The service manager and mechanic both said they had never seen a sidewall blown out like this tire. They recommended we contact bridgestone to notify them of a safety complaint and possible monetary credit. At their recommendation we took detailed pictures of the blown tire. The dealer pitched the blown tire as we had a car full of luggage. We purchased a new bridgestone tire from this jeep dealer at that time as we did not want to ride around with no spare. We were not sure of the integrity of the remaining 3 tires. We contacted bridgestone, ref # 1387342. After talking to a series of reps, they seemed indifferent about this unsafe event and said they could do nothing on the tire warranty since we did not go to an authorized bridgestone dealer. A rep said if we had the original tire they would warranty it, but the pictures would not suffice! I came away with the sense that bridgestone does not have any concern about their tire safety. They never asked for the pictures or the dot/tire identification number. They did not stand behind their tires from a warranty aspect. |
| Category | Unknown Or Other |
| Date | Jan 23, 2023 |
| State | NV |
| Description | After entering the highway and going 60mph+ the vehicle began shaking like crazy. I thought maybe it was road construction causing the shaking. I switched lanes but the shaking continued. I slowed down and it stopped. I sped back up again over 60mph and it continued. The seat belt locked so that I could barely move. After a search online, this is being categorized as “death wobble†and it's stated it occurs once the car has a certain amount of miles. Despite this, I don't see a recall for it. Since this happens only at a high rate of speed, it seems very unsafe and people should be warned. |
| Category | Steering |
| Date | Jan 22, 2023 |
| State | TX |
| Description | Going over 45 mph, when hitting any type of bump or even changing lanes causes steering column to shake excessively. Have to come to a complete stop to stop shaking. Got steering stabilizer "fixed" but was told that the problem will continue to occur. |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 21, 2023 |
| State | CA |
| Description | Took 2021 jeep wrangler rubicon 4xe for loss of motive power to victorville jeep california, dealer performed recall when I picked the vehicle I received my vehicle with a check engine light which was bot present at moment of dealership taking vehicle in. Was told due to software update per recall instructions, caused a hybrid module to fail, I was the part was in back order with out a shipping date. Noticed the radio had reset the setting and notified dealership that the controls to adjust the bass and treble were not working properly. Now they called me stating that the radio has some type of noise coming from it and it has to do something with a software update and that they have to replace the subwoofer because it blown. Dealership has had the vehicle since jan 06th and today is jan 21 and the new subwoofer won't be until jan 27th. Please help. |
| Category | Steering, Suspension |
| Date | Jan 18, 2023 |
| State | MO |
| Description | “death wobble†- axle begins shaking at a very fast pace, causing the car to shake in an uncontrollable manner. If you are going over 45 and hit the slightest bump it feels as if we have little to no control over the vehicle when this is happening. I have taken it in many times but the part is on back over. |
| Category | Steering, Suspension, Unknown Or Other |
| Date | Jan 16, 2023 |
| State | SC |
| Description | Jeep has a seriously dangerous issue when you hit a bump on the highway, other online call it a “death wobbleâ€, extremely dangerous, started happened around 21000 miles on ours. Only way to get it to stop shaken is to stop the vehicle. I have several videos of this occurring and would be happy to send them, this app won't allow videos to be uploaded. I called the dealer to have the issue looked at, no recall has been issued yet according to our dealer. |
| Category | Suspension |
| Date | Jan 13, 2023 |
| State | IL |
| Description | The contact owns a 2021 jeep wrangler. The contact stated that while his wife was driving 65 mph, the vehicle started to violently shake after driving over a bump in the roadway. The contact stated that once the vehicle slowed down, the vehicle resumed normal operation. The vehicle was taken to the dealer where the steering dampener was replaced; however, the failure worsened after the repair. The vehicle was taken back to the dealer where it remained. The vehicle was not repaired. The failure mileage was approximately 14,000. |
| Category | Steering, Suspension |
| Date | Jan 09, 2023 |
| State | IN |
| Description | When driving at high speeds and hit a bump the vehicle's front suspension starts wobbling and keeps it up till you reduce speed. Not able to drive over 60 mph, worried the wobble may start from hitting a bump. |
| Category | Steering, Suspension |
| Date | Jan 09, 2023 |
| State | FL |
| Description | I was driving on a highway at between 60 & 65 mph, the wheels crossed an expansion joint in the highway and the steering started vibrating and violently and shaking from side to side. It felt like both wheels were bouncing long after I crossed the joint in the road. I almost lost control of the vehicle. I had to slow down and upon doing so the shaking abated. |
| Category | Steering, Wheels |
| Date | Jan 09, 2023 |
| State | PA |
| Description | Hit a small bump in the road and the steering wheel and tires began shaking violently. I tried slowing down and the vibration continued until I was below 20mph on highway. Not the first time I have experienced this. I had tires balanced, rotated and pressure checked. |
| Category | Steering, Suspension |
| Date | Jan 04, 2023 |
| State | NY |
| Description | The contact owns a 2021 jeep wrangler. The contact stated while driving at speeds exceeding 70 mph, the vehicle started to shake and vibrate violently. After reducing the speed to 55 mph the shaking ceased and the vehicle operated normally. The cause of the failure was not yet determined. The local dealer was notified of the failure and indicated that the failure might have been caused by a faulty steering dampener, but the part was on backorder. The manufacturer was not yet contacted. The failure mileage was 16,000. |
| Category | Steering, Suspension, Wheels |
| Date | Jan 04, 2023 |
| State | OH |
| Description | On the interstate, my jeep developed the "death wobble" causing us to have to greatly decrease speed among other drivers. This issue continued after each small bump in the road that we hit at interstate speeds, causing the vehicle to shake violently and requiring me to decrease speed repeatedly among other fast-moving traffic. It eventually required me to have to move over to the slow lane for easy road departure if needed. After an attempted repair with a steering damper at the dealer, the issue returned 1. 5 weeks later, and after 2 weeks, my vehicle remains at the dealer while they try to figure out how to correct this dangerous issue. |
| Category | Electrical System, Engine |
| Date | Dec 30, 2022 |
| State | CA |
| Description | The contact owns a 2021 jeep wrangler. The contact stated that while driving at various speeds, the vehicle stalled with the output control and collision warning lights illuminated. The contact had taken the vehicle to the dealer on numerous occasions; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was 23,915. |
| Category | Steering |
| Date | Dec 29, 2022 |
| State | CA |
| Description | I have a 2021 sahara wranger with only 11,000 miles and is only 16mths old, all stock. On november 11, 2021 is the first time experiencing the so called death wobble. I hit a divot from a recessed reflector that lines the yellow lines in the road. I was going only 55 when I only drove over two, when suddenly my steering wheel and while jeep started shaking violently. I let my foot off the accelerator , letting the jeep slow down to under 50 when it finally stopped. It was very frightening to me and my daughter and called the dealership immediately to report the issue and was very nervous to drive it again. After inspection at the dealership I was told they couldn't find a problem so I took off feeling maybe it was just a freak thing. But then a month later the same thing happened, but this time I was coming down a steep grade around 60mph when there was a small divot that I ran over and again the steering wheel shacking violently and the whole jeep shaking worse then the first time. I tried not to break and let my foot off the accelerator again, but this time the jeep wouldn't slow down by its self because I was going down hill. I thought I was going to loose control of the vehicle and crash. Shaking, I pulled over and called the dealership immediately. I told them I was afraid to drive the vehicle and I wanted it taken care of immediately. I had to have my husband drive it to the dealership for me, because I was to scared. After hours and hours or research on the internet, I don't understand why this hasn't been recalled. It is a serious safety issue and needs to be addressed. My jeep has now been in the shop for three days, and I have not been given and information on what they are doing about it. I have read many many articles on how the dealership will just use a bandaid to fix it and it will happen again. I'm not sure if I can feel safe ever driving it again. This is a band new vehicle and everyone with this 2021 model should be contacted and told about this |
| Category | Suspension |
| Date | Dec 26, 2022 |
| State | NJ |
| Description | Death wobble on highway when you go over a bridge or pavement seam. |
| Category | Steering, Suspension |
| Date | Dec 24, 2022 |
| State | OH |
| Description | At highway speeds after hitting a pothole, small bump, or bridge transition the vehicle begins to shake violently. The steering wheel, and all front end suspension components will shake violently until the vehicle is slowed back down below 40 miles per hour. This has happened multiple times. Looking online this has been encountered by other motorists and is commonly known as the “jeep death wobble.†this is extremely unsafe because it could cause the driver to lose control of the vehicle. It can also cause an accident because once it happens the driver has to immediately slow down to 40. When this happens in the passing lane/multi lane highway with other vehicles behind it could cause a pile up accident. The driver can't anticipate when it will happen. |
| Category | Visibility/wiper |
| Date | Dec 22, 2022 |
| State | NJ |
| Description | Windshield defroster does not defrost the edges of the windshield. |
| Category | Engine, Suspension |
| Date | Dec 19, 2022 |
| State | WI |
| Description | The contact owns a 2021 jeep wrangler. The contact stated while driving 50 mph, the vehicle was shaking. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 5,000. |
| Category | Unknown Or Other |
| Date | Dec 19, 2022 |
| State | VA |
| Description | I am now on my 4th new windshield. I've owned my jeep for less than 2 years, the last two windshields had to be replaced within 3 months of each other. I understand that jeeps have a reputation for windows easily cracking, but the manner in which they crack and spread is terrifying. It will start as a small chip and then quickly escalate to a spider web crack that rapidly expands in length. A lot of times this happens on a highway (chip of rock will hit the windshield or edge of it) and as I'm driving to get where I need to go, the crack just crawls across - seems very dangerous. Typically I am not in a situation where I can stop - just need to head home and then call for a replacement. |
| Category | Engine, Fuel System, Gasoline |
| Date | Dec 16, 2022 |
| State | FL |
| Description | The contact owns a 2021 jeep wrangler. The contact received notification of nhtsa campaign number: 22v767000 (fuel system, gasoline, engine) however, the part to do the recall repair was not yet available. The contact stated that an oil pressure alert message was displayed on the instrument panel. The contact took the vehicle to the dealer where a diagnostic test was performed which determined that the oil pressure was low. The dealer linked the failure to the recall and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 37,600. Vin tool confirms parts not available. |
| Category | Engine |
| Date | Dec 15, 2022 |
| State | MD |
| Description | Engine shut off completely in august of 2021 and then again today (12/15/22). In both cases, there was no warning. Thankfully, in both cases, we were at low speeds and able to coast to the shoulder and restart the vehicle. After restart, the vehicle operated normally with no warning lights. This seems to be the exact issue as described in nhtsa recall 22v-865. |
| Category | Steering |
| Date | Dec 15, 2022 |
| State | NY |
| Description | When on the highway during cold weather the steering will lock up and be very difficult to turn. You have to fight the wheel all the way to one side for it to unlock, or shut the vehicle off then turn it back on |
| Category | Unknown Or Other |
| Date | Dec 12, 2022 |
| State | NC |
| Description | While driving down the highway, my jeep started to violently jump. I had to completely come to a stop in the middle of the highway before my jeep would stop jumping. I was going about 65 in heavy traffic which was very scary. |
| Category | Suspension |
| Date | Dec 11, 2022 |
| State | NY |
| Description | When travelling at highway speeds if the car hits a pothole or other bump the road, the vehicle starts shaking violently. The steering wheel starts shaking, and the vehicle becomes extremely hard to control at highway speeds. I feel that is very unsafe because there is no way to get out of this shaking unless you slow down completely and pull over to the side of the road. I brought the vehicle to the dealer and was told that the steering stabilizer needs to be replaced. |
| Category | Seats |
| Date | Dec 09, 2022 |
| State | TN |
| Description | While driving on the highway in heavy traffic, the whole highway came to a dead stop which meant I had to slam on my brakes and when I did the rear bench seat flipped forward and threw one of my dogs onto the floor. After getting home I checked the seat and realized that there is no latch to hold the seat in place. |
| Category | Power Train |
| Date | Dec 06, 2022 |
| State | GA |
| Description | The contact owns a 2021 jeep wrangler. The contact stated that while driving at various speeds the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle also jerked while driving. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The vin was not available. The failure mileage was 7,000. |
| Category | Steering, Suspension, Wheels |
| Date | Dec 06, 2022 |
| State | MA |
| Description | In late october I started experiencing a total vehicle body "shudder" when driving on the freeway and hitting uneven paving. This condition started getting worse and worse. The car was unmanagable when travelling at a speed over 58 and hitting uneven paving - the shudder took over the entire car and steering. There was no recourse but to try to safely pull over and stop the car. Upon research I found this is a now common occurence called the death wobble. Generally it happens in modified jeeps however my car is les than two years old with less than 16,000 miles on it. When I could finally get time at the dealership I was met with, oh yes we had five new jeeps in here just last week with this condition we are seeing it all the time. The part that is supposed to provide remedy is back ordered by at least three weeks - is this as there as so many incidents?. The dealership told me to take my car home until they had a part. The car is not safe to drive at any accelerated speed with this condition. There was no prior warning of this condition and nor would I expect it in a new vehicle but upon research I am learning how many people are experiencing this and questioning why there has not yet been a recall. The part offered as remedy by the dealership - the steering damper - has been identified as a "band aid" - and that it is likely the condition will re-occur. This is not acceptable or safe for any new jeep owner (or any jeep owner) I urge, no I beg you, to investigate this "death wobble" condition and strongly consider a recall for the manufacturer before there are serious injuries and deaths caused by this. Having personally experienced this it is a terrifying experience - the entire car feels like it is out of control and everything is going to fall off including the tires and that the axle will break - it makes me never want to drive that car again with any degree of confidence and feeling of safety. I urge you to just google death wobble. Please help |
| Category | Engine |
| Date | Dec 02, 2022 |
| State | MD |
| Description | The contact owns a 2021 jeep wrangler. The contact received notification of nhtsa campaign number: 22v865000 (engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Steering, Suspension |
| Date | Dec 01, 2022 |
| State | VA |
| Description | Experienced what is called "jeep death wobble" at high speeds on the highway. Lost control of steering and vehicle felt like it was coming apart. Would happen anytime I reached 60 mph and hit a bump on the road. Extremely dangerous and frightening. Jeep attempted to fix the problem with steering dampers, but now feels completely unstable when I drive. Also have an open safety recall which they cannot repair until next year when parts are available. I feel unsafe driving this vehicle and want jeep to purchase it back without a huge loss on my part. I don't understand how a serious safety recall can be issued with no resources to address or repair the problem. |
| Category | Steering |
| Date | Dec 01, 2022 |
| State | CA |
| Description | My 2021 jeep wrangler unlimited has 12,500 miles on it and in october 2022 I noticed that when I drove over 50 miles per hour on the freeway or hit a pot hole the car violently shakes to a point where I feel I am going to crash. I have to step on the brake slow the vehicle down to stop the shaking then I can accelerate. I made an appt to get the vehicle serviced on 11/16/22 that is when I was told the steering damper was faulty the dealership had to order the part with no estimated time of delivery. On 12/1/22 the steering damper was replaced. The dealership told me this can happen again. This vehicle is new I have never taken it off-roading, I have only driven it on the roads and freeways. Why would jeep chrysler continue to sell jeeps knowing this issue is happening. Driving on the freeway and braking to stop the vehicle from shaking is extremely dangerous. After extensive research its called the death wobble. This is gross negligence from chrysler to knowingly sell a vehicle that has a reputation of having a death wobble and putting people's lives in danger. I want to know what my options are. |
| Category | Steering |
| Date | Nov 30, 2022 |
| State | PA |
| Description | Since purchase of the vehicle the steering has had a "wobble" after hitting a bump (bridge transition on interstate is most common). The wobble occurs at higher speeds 60-75 mph. The wobble has gotten worse and I would now classify it as the "death wobble" that is commonly reported on the internet forums. It literally shakes the wheel (and front end) so violently that you have to slow down to 40-45 mph to make it stop. It is unsafe to have to brake this hard on a high speed road to stop the vibration of the vehicle. The vibration is violent and observable from outside the vehicle as a trailing vehicle informed me. Also, a young or inexperienced driver may not make the proper decision to address the violent wobble. I have had the vehicle inspected by a local jeep dealer and they plan to order a new steering stabilizer (amazingly backordered with no committed delivery date). My concern is whether this is a repair or a band-aid. Will this continue to happen? This vehicle had the issue from purchase and it got extremely violent within 22,000 miles. Will I need to take it to the shop for a new stabilizer every 20,000 miles? Would like some facts on what the root cause is and how the stabilizer will permanently fix the issue. Also, why is this not a recall? |
| Category | Steering, Suspension, Wheels |
| Date | Nov 29, 2022 |
| State | NY |
| Description | This jeep is unsafe. The jeep has a problem when you are driving 70 miles per hour on the highway. If you go over a bridge with road bumps or hit a pothole, the jeep goes into an uncontrollable wobble. I have to slow down to about 40 miles per hour to get the jeep to stabilize. Suddenly needing to slow down because the jeep feels like it will shake itself apart is incredibly dangerous. We tried to have it fixed at a dealer in vermont and they said it was fixed but it isn't. I took it to the dealer in albany ny today where we bought the jeep and it happened again on the way. They tell me that it might take up to 2 months to get a part - a steering dampener - to fix the problem. This car is unsafe. How can there not be a recall on this issue? |
| Category | Steering, Suspension |
| Date | Nov 26, 2022 |
| State | AZ |
| Description | This is the best explanation I can give you. "the national highway traffic safety administration (nhtsa) is looking into complaints about the dreaded “death wobble†in the steering system that some drivers have reported. In short, the steering wheel begins to shake quite badly after hitting a bump at higher speeds. The shaking goes away once the jeep slows down, but it can be a rather frightening situation for drivers – especially on a busy highway." my jeep had the "death wobble" issue fixed almost a year ago. Right now it is back at the dealership for the 2nd time for the exact same issue. Their service department said it's rare that it occurs a second time but I do not believe them. When picking up my loaner vehicle at enterprise rent a car the representative asked what issue I was having with my jeep and she replied we are hearing that a lot of people are having that same issue right now. It happened 3 times on a recent trip to tucson and 2 times on the way back. This time they are replacing the steering damper (again) front shocks and several other parts. It is still under factory warranty. |
| Category | Fuel/propulsion System |
| Date | Nov 12, 2022 |
| State | TX |
| Description | Jeep issued this recall on the fuel system but has no parts to repair. They said the dealer could install a temporary repair but my dealer said they don't know what they are talking about. They have not offered a suitable solution and I'm stuck waiting with an unsafe vehicle. |
| Category | Electrical System |
| Date | Oct 24, 2022 |
| State | TX |
| Description | I was driving my 21 4xe on e-save mode with a quarter tank of gas left and about quarter of my battery life left when it suddenly powered down while driving. I had my ten year old son with me when the jeep suddenly shut down in the middle of the street without warning. Seconds before shutting down the “d†light on the shifter started blinking, a red battery indicator flashed on the screen and then it was dead. I moved to the far tight lane as fast as I could. Although I was able to get over, it still died in the middle of moving traffic. I almost had a wreck! Called roadside assistance and waited 45min for a battery jump. They came but the jump did not work. All the lights came on but my jeep would not start. Had to wait another hour and a half for a special tow because it wouldn't go into neutral. Finally, the police showed up because we were impeding traffic and I was then able to get a tow after 2 1/2 hrs in the middle of traffic with my son at night! Eventually we had it towed back home because it was so late. But now I have to have it towed to the dealership I purchased from which is 45min away. So frustrating! Everything was fine, no warnings until seconds before powering down. |
| Category | Electrical System, Engine |
| Date | Oct 18, 2022 |
| State | CA |
| Description | Driving at highway speeds in idaho on a road-trip from california. Vehicle suddenly shuts down with warning lights saying to put in park. Very dangerous as there is little to no shoulder on this stretch of highway. Cars had to swerve around the vehicle as it rapidly lost speed. Check engine light is now on. No warning lights prior to sudden shut down. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Oct 17, 2022 |
| State | DC |
| Description | The incident occurred when I attempted to shift the transfer case into 4-low. The sequence of events is as follows: 1. I stopped the vehicle and shifted into park. 2. With my foot on the brake, I shifted into neutral and attempted to move the transfer case lever from 4-high, to 4-low. 3. As I started to move the transfer case lever, a warning appeared in the instrument cluster stating, "vehicle speed too high to shift". 4. Auto-park engaged 5. The engine, uncommanded, with my foot still on the brake, began to increase in revs slowly. 6. Check engine light illuminated, the engine continues to increase in revs. 7. When the engine reached 6-7k rpm, I hit the engine start/stop button and held it down until the engine turned off. The engine was still climbing in revs until this point. 8. I restarted the engine and could shift into 4-low successfully. "off-road cruise control disabled" warning light illuminated and remained on until I shifted back into 4-high. Check engine light remains on after multiple starts. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Power Train |
| Date | Oct 17, 2022 |
| State | CA |
| Description | While stopped at a light on a busy highway I heard a loud sound similar to the automatic emergency braking system engaging. When the light changed the vehicle would not move. I tried turning it off and then back on again with no luck. The dash displayed the message "service charging system" and then ultimately illuminated an icon for the 12v battery and the charging system. I wound up having the vehicle towed to a local dealer where it currently remains waiting to be repaired. My biggest fear here is that there was no way to move the vehicle, some type of limp mode would be a much better solution so at least I could have moved out of traffic. |
| Category | Unknown Or Other |
| Date | Oct 17, 2022 |
| State | CA |
| Description | I have a 2021 jeep 4xe that suddenly stopped traveling 50-60 mph. I lost power, power steering, breaks and acceleration all at once on a busy multi lane road. I had more than half a tank or gas and 83% battery and had an oil change maybe 1000 miles ago. My car went from high speed to stopped in a matter of 3 seconds giving me no warning lights until it happened. I managed to use the downhill I was on and all the arm power I had to get to a side street. After 15 mins it started working again, but I had tt towed to a dealership to check out. It shows on here I have the odometer recall outstanding, but I actually have that one completed. I lost my odometer around 13000 miles driven and went approx 3 months without one as the dealerships had no idea how to fix or order the part. Thanks rachel alesi |
| Category | Electrical System, Engine, Suspension |
| Date | Oct 12, 2022 |
| State | NJ |
| Description | I was driving on the expressway when the engine suddenly slowed the car, I lost all ability to use the gas pedal. The deal found metal shavings in the engine leading to the engine being replaced. Prior to this I had several check engine lights that when the dealer looked at the vehicle, they simply reset them and told me all was ok. I lost all power on the expressway- all passengers in the car felt it and were terrified. In a separate incident also on the expressway I experienced a violent wobble and rattle of the entire car including the steering- I have a video of this as my daughter happened to catch it. It felt very dangerous and I had to slow to stop it. It happens when I hit a bump. This is a new vehicle with less than 10 k miles. |
| Category | Steering, Suspension |
| Date | Oct 11, 2022 |
| State | NY |
| Description | Vehicle steering is very sloppy and vague. Vehicle wanders on road, wind blows car out of lane, steering wheel has 5 inches of free play before tires are turned. At 55 mph vehicle went over road imperfection and I lost control of steering for a second - the car seemed to jump in the air. |
| Category | Hybrid Propulsion System |
| Date | Oct 04, 2022 |
| State | NY |
| Description | The contact owns a 2021 jeep wrangler. The contact stated while stationary at a traffic light, multiple warning lights were illuminated and the vehicle failed to shift out of park(p). The contact stated that a police officer assisted in manually moving the vehicle out of the street. The vehicle was not drivable. The contact towed the vehicle to a local dealer but was informed that the location did not have an employee to service the vehicle. The contact then towed the vehicle to garden city jeep chrysler dodge ram (283 n franklin st, hempstead, ny 11550:(516) 336-4712) where it was diagnosed with needing the hybrid battery replaced. The vehicle was repaired but failed to fix the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 6,700. |
| Category | Power Train |
| Date | Oct 04, 2022 |
| State | NE |
| Description | Early clutch failure |
| Category | Steering |
| Date | Sep 22, 2022 |
| State | GA |
| Description | Problem is the steering on my 2021 jeep wrangler sport 4x4. Received the vehicle in august 2021 and immediately noticed a problem with its steering. After several visits to the dealership I was told they knew what was wrong that it was something about steering calibration. But they had no way to correct the problem because jeep had not provided a mechanism for a fix. The best I can describe the steering problem is that there seems to be excessive steering wheel play, and wandering/drifting of the vehicle while driving requiring constant left to right and then right to left steering to keep the vehicle going straight in its traffic lane. The vehicle only has 3,000 miles driven. I am hesitant to drive on any expressway because of the unstable steering. |
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | Sep 20, 2022 |
| State | CA |
| Description | Vehicle loses power without warning. This has occurred numerous times, twice on a crowded freeway when I had to navigate across 5 lanes of traffic. Dealer was unable to isolate and repair the problem the first time. Vehicle is in for repair again. An internet search indicates this is not uncommon and at least two class action suits are pending. I'm shocked this life threatening fault has not already been reported to the nhtsa. Repair codes are : p1e1d control module improper wake up performance, u1817 lost communication with hybrid powertrain control module on d-pt, u0293 confirmed, lost communication with hybrid control module. |
| Category | Engine, Forward Collision Avoidance: Warnings, Fuel/propulsion System |
| Date | Sep 19, 2022 |
| State | NC |
| Description | I was. Driving on the fwy, when I pass the bridge, there is a small rupper bump. The car starts shaking vertically and starts to slow down in the middle of the fwy. I try to speed up to pull over to the right, but no response, where I felt the gas peddle is not working at that moment. I was lucky there were not too many cars behind me on the fwy. I went to the dealer and they say something about, dead throttle. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Sep 09, 2022 |
| State | MA |
| Description | I pulled my jeep into my driveway. I put the car in park with my foot on the brake. When I went to turn the car off, I heard a loud sound coming from the car. The car jerked forward, my foot still on the brake, and then it took off into the side of my house and garage. I tried to stop the car with the brakes and it wouldn't stop. After it hit the house, I looked down and the car was still in park. I had to restart the car as it shut off after hitting the house, I put the car in reverse and backed it up. When I put it back in drive the car wouldn't move. Only reverse worked. After an hour the car started working in drive. I had the car towed to the dealership. They told me that there were no error codes and that the care is fine. I now have zero confidence in this car. This is my fourth jeep wrangler and I never experienced anything like this. Has anyone experienced or heard of a similar issue? |
| Category | Air Bags |
| Date | Sep 07, 2022 |
| State | CA |
| Description | Had an auto accident was going between 30-40 miles and the airbag did not deploy. I hit my breast and abdomen against the wheel and have multiple bruises and bruised ribs. I feel that if the airbag would have worked properly I would not have these types of injuries. |
| Category | Steering |
| Date | Sep 07, 2022 |
| State | FL |
| Description | This vehicle was purchased new. From day one there has been concern with the steering on the wrangler. There is excessive play in the steering of about one inch. As a result the vehicle wanders making it difficult to control. This behavior is most notable at speeds between 40 to 70 mph. Complaint has been made to dealership two times. First visit they indicated no trouble found. Second visit they said the behavior is normal. Bottom line; driving this vehicle is a safety risk. |
| Category | Electrical System |
| Date | Sep 03, 2022 |
| State | FL |
| Description | 4xe wrangler - driving for about 30 min in the pm when the red turtle symbol with the battery came on - 4xe had 20% battery and 3/4 tank of gas and could not switch from hybrid to esave. 4xe went from full speed (45) immediately down 5mph to 0 mph a minute leaving us at the entrance of a local street (no shoulders). Dashboard said to place it in p and then select a gear - we placed it in p but was then unable to change gear (4xe was still in run mode). At this point everything locked up and after a christmas tree dashboard light display the car went dark with only the hazards running. Had to use flashlights to make sure cars would not run into the back of the jeep couple of minutes later our hazards lights also cut out. Towed to dealership where they replaced the 12v as a resolution. After picking up the jeep I could not get it into electric mode, called the dealership who requested it back to pull codes. On the way back same exact issue happened again on a busy road. It's still at the dealership. Check out 4xe forum there are many reporting the same issue. I have had this car 16 months and have experience 3x the car suddenly dying with no electric but with a plenty of gas, once at 70pmh on a interstate and twice at 45mph |
| Category | Seats |
| Date | Sep 03, 2022 |
| State | TX |
| Description | The plastic seat position return broke on both sides. The passenger seat is now locked in a forward position and the drivers seat leans backwards. This was addressed tsb 23-020-19 for previous models but the problem continues. This creates a very unsafe condition for the driver and passengers leaving them stranded and harmed if it reclines while driving. |
| Category | Electrical System, Engine, Power Train |
| Date | Aug 19, 2022 |
| State | SC |
| Description | I was driving home from a trip to the store. I stopped at a red light and all of the sudden I got a message that traction control failed, service charging system, and power train failure occurred. I had no power to move the car and the brakes barely worked. It told me to put it in park and restart the jeep. I was able to roll downhill to the median out of traffic and put it in park and restart it. It seemed to work normally until I went another mile or so and it happened again. This time I was in motion and had a very difficult time stopping in the middle of traffic to put the jeep in park and restart. This is a very serious problem and I'm very lucky it didn't happen on the interstate. I am a member of two jeep 4xe groups on facebook and this is a reoccurring issue that is extremely dangerous. |
| Category | Power Train:automatic Transmission |
| Date | Aug 17, 2022 |
| State | TX |
| Description | The contact owns a 2021 jeep wrangler. The contact stated while driving 70 mph, the vehicle started overheating. The contact was able to pull over where he waited for the vehicle to cool down, but the failure continued. The vehicle was towed to the dealer where unknown parts needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 4,800. |
| Category | Electrical System, Engine, Power Train |
| Date | Aug 16, 2022 |
| State | CA |
| Description | While driving on the freeway at about 70mph, my vehicle shut off completely and I had to pull over to the shoulder. While pulled over I was unable to restart the vehicle for about 45 minutes. Vehicle dash displayed “service transmission, e-drive unavailable, charge system fault.†|
| Category | Steering |
| Date | Aug 10, 2022 |
| State | MO |
| Description | I have just over 27k miles on my jeep. It is a family vehicle and stays on road only. I noticed this last weekend that it is starting to suffer from the classic jeep "death wobble" when driving on the highway under certain circumstances. Classic "higher speed" "possibly turn on a highway" and maybe the bumps of a bad road or a bridge transition and the front end shimmy's nearly uncontrollably. Was on the way to the dealership to get an oil change already. Asked them about it, he said it'd be nearly a month to get it diagnosed. Did some research, apparently this is an ongoing issue that is getting reported to chrysler and the nhtsa already with possible "fixes" being replacement dampeners or a new steering box. I don't know what chrysler will do at this time as the diagnosis date is in the future but... A replacement dampener seems to only bandaid the issue. The real issue is some other fault that wears the dampener down early. Replacing it or upgrading it only hides the fault. I believe they are making progress with the idea that the aluminum steering box stretches and needs to be steel but can't say 100%. What I do know is it's scary as hell when it happens and given that the jeep is already prone to a short wheelbase and higher center of gravity, any high speed steering uncontrollability should be considered critical and not "slowly looked at". |
| Category | Electrical System, Lane Departure: Blind Spot Detection, Unknown Or Other |
| Date | Aug 09, 2022 |
| State | CA |
| Description | I was driving down the freeway, came upon traffic which caused me to come to a stop. When the traffic cleared and I put my foot on the gas, the jeep refused to go forward and stalled out. I had just enough power to get to a safe area on the side of the freeway. My jeep flashed the d on the gear shifter and I got a notification to put the car in "park." on the control panel screen it showed "check charging system" and "check transmission." it also showed a message showing blind spot alert was disabled and the battery light. I had nearly a full tank of gas when this happened and at least 34% of electric left to drive on electric mode when this occurred. My uconnect app showed the message "charging fault error has occurred" when this happened on the freeway. |
| Category | Engine |
| Date | Aug 09, 2022 |
| State | FL |
| Description | Went on a 1600 mile round trip from florida to pennsylvania. On the way back down to florida my upper coolant hose busted and stranded me in south carolina, 300 miles from florida. Was on the side of the interstate with less than 20k miles on a new jeep. Thankfully no fire or anything started and the engine was close to blowing up. Only took about 45 seconds for the engine to over heat once the hose busted and I pulled over. |
| Category | Suspension |
| Date | Aug 03, 2022 |
| State | PA |
| Description | The contact owns a 2021 jeep wrangler. The contact stated while driving 70 mph and going over a bridge, the contact felt the vehicle shaking. The vehicle was taken to the dealer and the tires were rotated; however, the failure recurred. The vehicle was taken to the dealer where the dampers where replaced; however, the failure persisted. The manufacturer was contacted and covered the repair under warranty. The failure mileage was 13,345. |
| Category | Engine |
| Date | Jul 29, 2022 |
| State | IL |
| Description | When starting the vehicle after sitting for an hour, there was a strong smell of a sweet substance and the cooling fans were running at full speed while stationary. Approximately 3 minutes later the vehicle stated the engine coolant temperature was 280 degrees fahrenheit and to pull over. After pulling over and shutting off the vehicle on the side of the road, driver noticed a large puddle forming under the vehicle of pink color and was dripping from the front drivers side of the engine, at the water pump and coolant reservoir was empty. Vehicle was towed by jeep roadside to nearest dealer who cant look at for a week. |
| Category | Electrical System, Engine |
| Date | Jul 23, 2022 |
| State | IL |
| Description | While driving the jeep it gets a error code that says service electric throttle body. I've owned the car for about 20 months. This is the fourth time this issue has happened. Seems to happen every 5 months or so. The first time they replaced the throttle body. Second time they replaced it again and had it back for one day and the issue popped up again. They then said they would replace it but it had to be something else since it was a brand new throttle body. They ended up replacing the pcm and I was without the jeep for an entire month. This time I went in and they said it wasn't the throttle body. So they cleared the codes and I went to pick it up, when I turned it on it tells me to service electric throttle body. I couldn't even make it out of the dealership parking lot. When this issue happens. No matter what speed you are at it literally decreases your speed to 15mph. Luckily I have never been on the highway when said issue has happened. It is a serious safety concern. This last time I had my two children in the car with me, my 2 year old daughter and my 1 year old son. I do not feel safe, or that this car is reliable. I have been reading forums about this said issue and I am not the only one having them. That is where I got the information to come here. I hope it is something you can look into. It isn't a good feeling to buy a brand new car and not feel like it is reliable or safe especially with your small children in the car. Thank you for your time. |
| Category | Power Train |
| Date | Jul 23, 2022 |
| State | PA |
| Description | The clutch plate overheated, fragmented and destroyed my transmission on 6/22/2022 as I was driving on the pennsylvania turnpike at around mile marker 61, at a speed of 65 miles/hour. When I got on the turnpike in monroeville pa, I could smell a burning smell, but I figured that I was passing through an area where someone was burning something outdoors. Around mile marker 60-61 I started having difficulty keeping the rpm's up and my speed up to the speed limit. Shortly after I heard a banging/clunking noise and I got off the highway. My jeep was towed to monroeville jeep. Monroeville jeep called the next day 6/23/2022 and said that the clutch plate overheated, fragmented and destroyed the transmission and it is not covered under warranty since the transmission did not fail. I had previously taken my jeep in to diehl automotive on 7/19/2021 for recall #y07/nhtsa 21v-028 to have the recall done. What happened to my jeep on 6/22/2022 is exactly what the recall said would happen if I did not have the recall work done. In the weeks prior to 6/22/2022 I did notice the rpm's acting erratically but not being a mechanic I had no clue what was going on. Other than that, there was no warning signs. There is now at least 30 other jeep owners who had the recall done, some had both recalls done and the recalls failed to prevent the clutch plate from overheating, fragmenting and destroying the transmission |
| Category | Electrical System:propulsion System:traction Battery, Power Train, Service Brakes, Air:antilock:abs Warning Light |
| Date | Jul 22, 2022 |
| State | IL |
| Description | The contact owns a 2021 jeep wrangler. The contact stated that while at a stop light and attempting to accelerate, the vehicle would not drive forward and the gear shifter lights began blinking. Suddenly the vehicle would lurch forward and backward crashing into both the vehicles in the front and rear and a third parked vehicle before finally the driver was able to shift into park and turn the vehicle off. During the incident, the stability control, abs, and traction control warning lights had illuminated. The vehicle was later driven to the police station but the warning lights were still illuminated. During the incident, no injuries were reported and a police report was taken. The manufacturer was contacted and later retrieved the vehicle for evaluation. No further information was available. The local dealer was also notified of the incident. The failure mileage was 15,000. |
| Category | Electrical System |
| Date | Jul 18, 2022 |
| State | LA |
| Description | When driving down the road the vehicle completely shuts down, comes to a sudden stop and service charging system message displays on the dash with no prior warning. After turning the ignition off and restarting the vehicle starts running perfectly normal. |
| Category | Steering, Suspension |
| Date | Jul 09, 2022 |
| State | CA |
| Description | Front end shakes very bad and gets worse the faster you drive unknown |
| Category | Seats |
| Date | Jul 01, 2022 |
| State | FL |
| Description | The piece that holds the front seats in place (that slides them back and forth) is cheap plastic that breaks very easily. I have a brand new jeep I cannot drive because the seat slides back and forth without locking into place, the plastic piece that locks it is very thin plastic |
| Category | Fuel/propulsion System |
| Date | Jun 29, 2022 |
| State | MA |
| Description | Phev issue. My vehicle will be using electric only mode and the internal combustion engine will turn on minutes into the trip and the battery usage is ceased. The instrument cluster will show “electric mode temporarily unavailable.†the vehicle will continue using gas engine only until the vehicle is turned off. When restarted, electric only mode is available and accessible. This message is not related to fuel and oil refresh mode. I am not using the heating or cooling system and driving local roads with a short commute. The ambient temperature is in the 70s/80s and the vehicle garaged and charged nightly. This vehicle behavior is not favorable and certainly defeats the intend of purchasing a phev. The vehicle spent the last three weeks at the dealership for another issue with the phev and waited three months for the replaced two parts to arrive. The issue was causing faults and the check engine light to come on with only 87 miles on the odometer. There is just 2477 miles on the vehicle, and the dealership service department is unable to troubleshoot the issue further as no fault codes are generating. This issue may be software based, but needs to be addressed to have a properly functioning phev. |
| Category | Structure:body |
| Date | Jun 29, 2022 |
| State | NY |
| Description | I just inspected my side panel windows before driving on the road, I had been on the highway for about 10 minutes going about 65pmh when I started to slow down for my exit and my passenger side soft top panel blew off into the highway. A few cars ran it over, I risked my life to retrieve it. Had there been a motorcyclist behind me I'm certain they would have died, as this incident caused others to move trying to avoid the panel as it blew up in the air. My soft top was back at the time, I can't believe this happened to me and now I'm terrified to drive on the highway even if I replaced this panel. I feel it's a huge safety risk, I've found many other complaints in blogs and on facebook about it. I also noticed that the passenger panel is double the price of the driver side panel which tells me companies are making $$ of this risk. |
| Category | Steering, Suspension, Wheels |
| Date | Jun 27, 2022 |
| State | FL |
| Description | I am now trying, for the third time, to have jeep dealership resolve a classic symptom of "the death wobble" that has manifested for the last year with our under 20,000 mile vehicle. Two hours ago, I encounter a sever episode of a recurring issue with my 2021 jeep. At speeds above 50mph, the jeep's front-end will begin to shake violently after crossing the leading edge of a a bridge on the florida turnpike. The oscillations which rotate the steering wheel can become violent and will not smooth out for up to a quarter mile. Two dealers have replace steering dampeners and more recently front shocks. The replaced shocks seemed to work but now, less than three two months late, the death wobble is back and worse. At the moment of wobbling, the jeep is not safe. It would be even more dangerous for folks who may be on snow and ice. I have been driving for over 50 years and am also a very good mechanic. My 2021 is the first year of the hybrid and perhaps the front-end geometry is at issue. |
| Category | Suspension |
| Date | Jun 27, 2022 |
| State | PR |
| Description | Impressive handling at the steering wheel, lots of play at the steering wheel |
| Category | Power Train |
| Date | Jun 22, 2022 |
| State | CO |
| Description | The contact owns a 2021 jeep wrangler. The contact stated while driving 55 mph, the vehicle started shaking abnormally. The contact stopped the vehicle and waited before proceeding. The contact then drove over a bump in the road and the vehicle started shaking again. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000. |
| Category | Steering, Unknown Or Other |
| Date | Jun 15, 2022 |
| State | TX |
| Description | My jeep wrangler has been taken to the dealership service department a total of 4 times for severe shaking problems with the steering wheel component my car shakes uncontrollably when the car reaches or goes over 40 miles an hour. The whole vehicle shakes including tires and wheels, it has gotten to the point where shaking will not stop at all unless I bring the car to a complete stop. They have made zero attempts to diagnose the car the service department does not even test drive the vehicle at all the miles in when taken to the dealership are the same miles out when I pick up the car I'm terrified I'm going to eventually get into an accident I have no other choice but to drive the car as is my only means of transportation. The fourth repair didn't happen until 6. 13. 2022 I waited on a part for three months. The part was ordered back on 3. 22. 2022 an |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Jun 09, 2022 |
| State | TX |
| Description | While driving my vehicle and going about 30-40mph, the dashboard began flashing and telling me there was a charging system failure. At that point I could no longer accelerate and the "d" light on the gear shift was blinking. After putting the car in park, it would not allow me to change the shift gear to a different position. The jeep app on my phone alerted me that my vehicle could not charge which was strange because I was driving and not charging at all. I had to pull over in the middle of a very busy intersection and turn off my car and turn it back on just to get it going again. When I turned it on, everything was back to normal and I was able to drive. This is very dangerous and luckily I was not on the highway and going 60mph when this happened or it could have been catastrophic. |
| Category | Steering |
| Date | Jun 06, 2022 |
| State | CA |
| Description | Car had 7,000 miles when suddenly began a very bad wobble after driving over bumps such as expansion joints at bridges or transitions to change in pavement. Car has begun to drift very badly making it more difficult to continue a straight path. Car wobbles on most road that are not smooth. |
| Category | Engine, Fuel/propulsion System |
| Date | Jun 03, 2022 |
| State | CA |
| Description | Brand new 2021 jeep wrangler unlimited sahara 4xe (purchased 02/03/22 for ,295) with 1,300 miles on it shut down while traveling at full highway speed (75 mph) on a major highway in the san francisco bay area. The system flashed a 'stabilizer system' warning and immediately lost speed and did not respond to pressure on the gas/e pedal. We turned on the hazards and coasted across several lanes of traffic to the shoulder. After restarting, the dash displayed a check engine light the remainder of the trip, and the engine cut out one more time on the way home in a much slower safer area, thankfully. This is the second similar/major issue with this vehicle. On march 10, 2022, with only 419 miles on it, the vehicle displayed a charging error message at attempted start, provided no power to the engine, and locked itself in 'park.' fortunately, this engine power failure and subsequent shutdown occurred in our driveway rather than at highway speed. The vehicle was at jeep dealership service from 03/11/22 to 04/04/22 and the issue was escalated to fiat/chrysler/jeep engineers. Jeep engineers recommended six separate updates, none of which were successful. Ultimately, a part was taken from the jeep assembly line and shipped to the dealership for use in my vehicle. The car rental fees related to this incident, which I'm yet to be reimbursed for, were ,900 for a similar but older base model vehicle. |
| Category | Engine |
| Date | Jun 02, 2022 |
| State | IL |
| Description | A coolant fitting came loose from the engine block, spewing coolant and steam from the engine bay and partially obstructing vision through windshield. After researching online I see this is a very common issue on 2018-2022 jeep wranglers. |
| Category | Electrical System, Engine, Power Train |
| Date | May 28, 2022 |
| State | CO |
| Description | Subject: 2021 wrangler unlimited (3. 6l) automatic with manufacturing defects. I am writing this email to complain about my 2021 wrangler unlimited (3. 6l) automatic that I purchased on 28 november 2021 from trading enterprises company llc al-futtaim group(sales office dubai uae-dfc). Unfortunately, the jeep's problem started on day one drive-by suspecting strange noises coming from the engine's side. I requested an appointment at trading enterprises dubai, and the service advisor told me the sound is normal (it's a new car, and the noise will go after some time). In january 2022 I went on a mountain camping trip with my small family in fujairah city and suddenly the car's power was cut completely on a steep mountain(have shared the videos with the te team showing the front wheels are not spinning). The car was about to roll over and I was embarrassed, frightened, and worried about my family's safety. I managed to get my family safe out of the car and, with the help of friends, I took the car to a safer place. On 29/1/2022 (te walk around inspection) after the test drives, the te team requested to keep the car for proper checking and after a few days, the service advisor informed me that it was a problem with the 4w system, especially considering that 4l was not engaged due to a wiring problem and they had to rectify the issue, I swallow it with pain. The car is sluggish when accelerating in the first gear and misfires when I depress the gas pedal, I was on a construction site where they have a ramp and suddenly a big truck shows up and so I needed acceleration from the car but it doesn't respond. The gas pedal was to the maximum and it still doesn't work, it was a huge close call as I nearly crashed into a truck. On 13/4/2022 I experienced the same issue on the sand and the highway with extra problems and decided to visit the te as I can't take this anymore, te team requested to keep the car to check the issues. 8 weeks now and the car is still with the dealer |
| Category | Electrical System, Service Brakes, Steering |
| Date | May 20, 2022 |
| State | RI |
| Description | Driving at approximately 50 mph, I lost power steering and the indicator/warning lights on my dash, including abs, were all lighting up or seemingly resetting. I was able to limp it home when I regained power steering about 20 feet from the driveway. So at the moment, it's not possible to observe the issue. Loss of power steering at that speed to a less experienced driver than myself, such as one of my children could have proven catastrophic. I am currently having the vehicle towed to the dealership. There was no prior indicator or warning before the incident occurred. ~ I did a quick search on what the problem could be and found this video on youtube (not mine) which shows almost exactly what happened to my vehicle ... Https://youtu. Be/sewnurqrzq4 (I know clicking links isn't always allowed, so what I searched youtube for was "2021 jl loss of power steering and all warning lights on" and the video was the first result uploaded by a user by the name of robert ballard. The video name is "2018 jeep jl unlimited rubicon electrical issues" and was uploaded jun 25, 2019. ) |
| Category | Engine |
| Date | May 14, 2022 |
| State | MT |
| Description | We had just reached highway speed of 70mph and the jeep began a normal regen cycle. However, the engine revved up on it's own and the check engine light came on and a message that stated the exhaust filter was 100% full see a servicing dealer. Then without any warning, the jeep went into limp mode from 70mph-50mph. With no notice, we were thrown forward due to the sudden decrease in speed. This action caused the vehicles behind us to swerve to avoid collision. My adaptive cruise control shut itself off and the electronic throttle control warning light started flashing. My throttle control was weak and unreliable, taking a lot of pedal to respond and then not needing hardly any pedal and would surge forward with sudden speed. It was a very dangerous situation. We continued driving in limp mode as there were no safe locations to stop and we didn't have any cell service. Both malfunction lights remained on and we drove straight to our dealer. They said the egr cooler failed and clogged up all of the egr system with soot and then burned out the catalytic converter. They were able to clear the soot out of the system and cleared the malfunction lights so we could drive it home as they didn't have any loaners to offer us. The service advisor told us if we had another vehicle we should park the jeep and not drive it until the parts come in. They have no eta on either the egr cooler nor the catalytic converter. I have been in contact with the manufacturer and there has been no progress on sourcing parts, I am looking in to pursuing a lemon law claim as this vehicle is not compliant with any emissions standards and if not repaired will injure us and others. It is available for inspection with notice, as it is parked at my house I would prefer advanced notice of any inspectors arrival. The warning lights are no longer on, but it sounds and runs like crap and even if the parts are replaced I will always worry that it will do it again. We could have been killed. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings |
| Date | May 11, 2022 |
| State | OK |
| Description | Traveling about 55 mph and a car in front of me, exited to the right in a different lane. My jeep slammed on the brakes as I was in the lane beside the turning car. Scared me to death, there was nothing in front of me and thankfully, there was no car behind me. Very scary feeling and almost lost control |
| Category | Power Train |
| Date | May 11, 2022 |
| State | LA |
| Description | The contact owns a 2021 jeep wrangler. The contact stated while driving 80 mph, the clutch fractured, causing the vehicle to lose motive power. The vehicle was towed to the dealer. The dealer related the failure to nhtsa campaign number: 21v028000 (power train) associated with the vin and informed the contact that the clutch needed to be replaced. The dealer declined to perform the recall repair. The contact stated that he had not received notification of nhtsa campaign number: 21v028000 (power train). The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that it was at the dealer's discretion to honor the recall repair and provided no further assistance. The failure mileage was approximately 31,000. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Warnings, Visibility/wiper |
| Date | May 05, 2022 |
| State | GA |
| Description | 1. Water leak and windshield cracked because windshield seal broken. Windshield seal found to be broken or cracked by dealership. 2. Windshield cracked and water leaking into forward crash collison avoidance radar housing and onto viewscreen which has quit working. 3. Cracked windshield causing visual impairment. |
| Category | Steering |
| Date | May 05, 2022 |
| State | GA |
| Description | 1. Road bumps on interstates and highways causing severe death wobble. Vehicle practically uncontrollable until coming to almost complete stop. 2. Inspection found steering stabilizer to not be correctly dampening steering linkages from road bumps or road variations at moderate to high speeds. Manufacturer has had this problem for 3 years and vehicles keep coming from the factory with the wrong bolt installed. 3. This problem almost killed my family while on the interstate. |
| Category | Engine |
| Date | May 02, 2022 |
| State | MD |
| Description | Cylinder head failure caused engine to leak engine oil. Ultimately fca was able to repair the defective upon replacing a cylinder and head gasket multiple times. The true cause of the leak was never determined as the replaced head did not appear defective. This is being reported to nhtsa due to numerous defects and safety concerns that have arisen with this vehicle. |
| Category | Suspension |
| Date | May 02, 2022 |
| State | MD |
| Description | Drivers side rear bushing/suspension issue which causes creaking and abnormal noise. This was believed to by a defective bushing by an independent automotive repair shop. When shown video evidence of the issue, they agreed it was abnormal, but “couldn't recreate the issue on their own. Fca has been made aware of this ongoing issue and offered no solution. A failed/failing bushing can lead to a lack of control in steering, as well and less responsive breaking. This is a legitimate safety concern with fca, jeep, and apple jeep of hanover have refused to correct. Video file too large to be uploaded. |
| Category | Steering, Suspension |
| Date | Apr 25, 2022 |
| State | NC |
| Description | The exact cause on my vehicle is currently unknown, but this is definitely a suspension & steering related issue. There are numerous previous reports of what I have had occur to me "death wobble" multiple times now in jeep wrangler forums and youtube online. We can reproduce with video of the issue. The jeep forums indicate that it is usually suspension/trackbar/control bar/bushing/or improperly tightened bolts on these suspension areas. I have taken to two different dealerships within a two week period who have inspected these components and not found anything abnormal. The problem occurs when driving at speeds between 45 and 70 mph and driving over a small bump, bridge transition, expansion joint. The entire vehicle begins to shakes violently, including the steering wheel. You can only recover by pulling over to side of road to complete stop. This is extremely dangerous in construction zones, rush hour/high traffic situation. The vehicle has been inspected by two separate jeep dealerships. Both were aware of the problem being experienced occurring on other jeep wranglers, known as "death wobble". Neither dealership found a problem in their inspection. The first dealership could not reproduce on their road test. After getting car back, we drove approx. 30miles on highway and the problem occurred two times in that distance, both times over bridge transitions. We then took to second dealership. The second dealership said they did feel something in the steering, but nothing violent or unsafe during their road test. They are ordering a steering dampener replacement part, but is on back order for 2wks+. There are no warnings or other symptoms of the problem prior to the failure. My wife and I first started to experience a steering bump at around 20k miles (a couple thousand miles after purchase). |
| Category | Steering |
| Date | Apr 20, 2022 |
| State | FL |
| Description | Vehicle wobbles and is difficult to steer on interstate. |
| Category | Electrical System, Unknown Or Other |
| Date | Apr 07, 2022 |
| State | IN |
| Description | 4 times I have started my 2021 jeep 4xe and the engine light came on and wouldn't shift out of park. It would take around 10 minutes and numerous attempts turning it off and on to get it to shift out of park. Once while driving on the highway the jeep shutdown at 60 mph slowly down to 30 mph suddenly. There was a warning on the dash that said to put the car in park and then odd. I pulled over to the side of the road to have the jeep locked in park once shut the system off. Another time after having gotten it back from the service department at the dealership for the lock up issue, the jeep wouldn't accelerate higher than 45 mph. |
| Category | Structure:body |
| Date | Apr 06, 2022 |
| State | MI |
| Description | The contact owns a 2021 jeep wrangler. The contact stated that the 3-piece hard-top was uneven and he could hear outdoor wind while driving. The contact took the vehicle multiple times to the local dealer to be inspected however, the mechanic was unable to determine the cause of the failure. The contact replaced two of the hard-top pieces but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 15. |
| Category | Engine, Fuel/propulsion System, Vehicle Speed Control |
| Date | Mar 30, 2022 |
| State | UT |
| Description | Red turtle warning light appears and the vehicle slows down immediately to 5~8 mph. Happens without warning and apparent triggers. Occurred multiple times in last week on freeways, exiting parking lot and on side road. |
| Category | Electrical System, Engine, Power Train |
| Date | Mar 11, 2022 |
| State | MA |
| Description | I bought a brand new jeep wrangler rubicon 4xe in july 2021. Starting in december of 2021 and continuing to this day I will periodically get an error message that says "service hybrid electrical system" and the car will either not start or shut off while it is in motion. I have contacted jeep cares and have been elevated to their customer retention group to continue to try to solve this issue. The dealer has been great at trying to fix the issue but they have admitted that they don't know what it is or how to fix it and are relying on the national jeep engineers to help try to fix it. Talking with the mechanics at the dealer they keep saying the national jeep engineers are just guessing at this point on what the issue is and they don't know what the issue is either. I am far from the only one that is having this issue. If you search any jeep forum you will find countless other owners with the same issue, https://www. 4xeforums. Com/search/37154/? Q=service+hybrid+electrical+system the underlying issue with the jeep 4xe's is a huge public safety issue. This is due to the fact that the jeep 4xe will randomly turn off while driving, such as driving down a highway going 60mph. |
| Category | Suspension |
| Date | Mar 10, 2022 |
| State | NY |
| Description | The contact owns a 2021 jeep wrangler. The contact stated that while driving at various speeds, the front end of the vehicle would violently shake and vibrate while driving over bumps in the roadway. The vehicle was taken to the local dealer who replaced the front shock absorbers and rotated the tires however, the failure persisted. The cause of the failure was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 18,000. |
| Category | Fuel/propulsion System |
| Date | Mar 07, 2022 |
| State | PA |
| Description | 3/7 7:50 am jeep driving in electric mode and slowly pulling up to a stop light. Jeep started beeping and threw an error about shutting down and immediately stopped on its own in traffic. Turned jeep off and on to continue driving. 3/5 approx 10:00 am. Jeep idling in parking lot for approximately 20 minutes in e-save battery charge mode. Jeep turned off with a charge fault error. |
| Category | Visibility/wiper |
| Date | Mar 07, 2022 |
| State | NY |
| Description | My windshield has cracked 2 separate times. I got it fixed by safelife after the first, the second just happened today. Both times I never heard anything hit the window and the crack just appeared. I had a jeep wrangler before this one and never had any issues with the windshield. This one is brand new and has been on the road since nov 2021 and now has 2 issues. It leads me to believe it is a manufacturing issue. I work from home and don't drive very often, when I do it's highway. I just can't believe that it has cracked twice. |
| Category | Electrical System, Engine, Steering |
| Date | Mar 01, 2022 |
| State | CA |
| Description | I was driving my car last night and it it just stopped on the 15 fwy, while everyone was driving 70 mph. This car will kill me or kill others!!!! It's unsafe!!! |
| Category | Power Train |
| Date | Feb 24, 2022 |
| State | TX |
| Description | Dash warning “service axle locker system†. I have never used my axle lockers once, nor been off road with my jeep & the differential tried to lock itself. This is dangerous. If differential locks could cause fatalities. Yes, have taken my jeep to the dealership 3 times, it is currently under investigation, have had the rear diff replaced once, the reason: diff oil slowly works its way inside the sensor over time and since diff oil has metallic flakes in it from the bearings/gears it will cause the circuit board in the locker sensor to short out. Once that happens the only fix is a new axle. You cannot buy the sensor separately. Not isolated situation. Many wrangler owners from 2018 to 2021 posting this up. According to jl wrangler forum, fca does not have a fix yet. This should not be happening on a k vehicle in first 90 days! Several owners on 3rd and 4th axle replacements. There are 30 pages of complaints on this. Decided to report this as it appears from the forum fca does not have a fix this is appearing on several jeep wrangler rubicon's, |
| Category | Steering |
| Date | Feb 23, 2022 |
| State | OH |
| Description | The contact owns a 2021 jeep wrangler. The contact stated while driving 65 mph, the steering wheel began to forcefully shake and the contact lost control of the vehicle. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and turn off the vehicle. The contact stated she was able to restart the vehicle and drive to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering damper to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 17,100. |
| Category | Unknown Or Other |
| Date | Feb 17, 2022 |
| State | GA |
| Description | There is an option to engage "full regen mode" to recharge the battery while driving in hybrid mode. As I was driving with this on, I took my foot off the accelerator, so the vehicle slowed down under "full regen mode" as it is supposed to. But then the front tires went over a pothole/break in the road, and the vehicle sped up instantly. This happened two more times, and in both instances the vehicle sped up on its own when it encountered a break in the road while on "full regen mode" with my foot off of the accelerator. The third time was in a parking lot of a strip mall, where I would have crashed into the car in front of me if my foot was not already hovering over the brake pedal. The advance collision warning system also went off, scaring everyone nearby, and I managed to brake hard. Now I have stopped using the "full regen mode" option while driving in hybrid mode. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Feb 16, 2022 |
| State | NY |
| Description | Could not start my 2021 jeep only 900 miles on it and said charging fault and then started an hour later but then later on that day was driving with my child and dead stop in middle of turnpike just shut off. Thank god it turned he ck on and made it home. Now dealership is saying they can look at it within two to four weeks. This is a terrible. |
| Category | Engine |
| Date | Feb 14, 2022 |
| State | MA |
| Description | 2021 jeep wrangler. Consumer writes in regards to the "jeep wobble'" the consumer stated vehicle experienced a severe wobble. The consumer stated the dealer could not duplicate the issue; therefore, are unable to repair the vehicle. Another dealership stated they would replace the dampner, at the owner's expense, in an effort to resolve the issue. |
| Category | Engine |
| Date | Feb 14, 2022 |
| State | CA |
| Description | 2021 ejeep wrangler. Consumer writes in regards to engine issues. The consumer stated the engine warning light illuminated. The vehicle would no longer operate using electricity. The dealership made some repairs and upgrades. The vehicle began to occasionly operate with electricity. The electricity will not operate if the climate control was on, and when it is cold outside. |
| Category | Steering |
| Date | Feb 10, 2022 |
| State | CO |
| Description | Steering has play in the wheel. Dealer says it's a normal thing in the jeep. At high speeds on the freeway you can move the wheel back and forth about 3-4 inches. The 2021 already has the steel steering box as opposed to the aluminum. |
| Category | Steering, Suspension, Vehicle Speed Control |
| Date | Feb 07, 2022 |
| State | MI |
| Description | It has a death wobble, it's back in the shop this week, was in the shop last week as well. Same problem, no fix. Shakes violently while I'm on the expressway with small children surrounded by 18 wheelers on I-75. Very, very scary, I can't control the vehicle at all. Chrysler knows that they have a defective jeep. No warning, it just appears out of nowhere. I can't live like this. I'm on automatic payment, this is not fair to me as a consumer. Please help me. Happened in: october 2021,november 2021,december 2021, january 27,2022,february 4,2022. |
| Category | Engine |
| Date | Feb 04, 2022 |
| State | CA |
| Description | After having possession of our jeep wrangler 4xe for less than 6 months we have had to bring it in for engine issues twice - on our second visit we were informed that it was likely unsafe to drive as they could not guarantee it would not stall out while being driven. After much research it was found that there has been litigation for this same issue in at least one other state with multiple plaintiffs where fca settled and paid out a large sum to consumers. I no longer feel safe driving this vehicle as multiple repairs have been necessary so far and there seems to be no guarantee that it will not happen in the future. A car stalling (this has been reported at as high as 70 miles per hour) during operation is a safety concern for myself and of all others driving on the road. We were informed that this could happen anytime after the check engine light illuminates, or as it turns on in many cases. The fact that there has not been a large scale recall, and that we were not informed of the issue when obtaining the vehicle is a huge safety hazard. |
| Category | Suspension |
| Date | Feb 03, 2022 |
| State | MO |
| Description | I have a severe shake in front steering ,over bumps or driving over bridge entrances. This occurs at highway speeds approx. 65-70 mph when temperatures are 30 deg. F and below, so bad you have to brake heavy and pull off road to get it to stop shaking and it is dangerous when traffic is heavy trying to get off road. I have had it to dealer they can't verify concern, contacted jeep last week still no response back. This is a on going concern with owners online since 2012 it needs to be addressed and repaired. In fact some type of recall for this concern should be addressed as these vehicles are unsafe under these conditions. This vehicle has no modifications it is as purchased . Only has 8600 miles and afraid to drive on highway. Any help with this concern would be greatly appreciated. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Jan 31, 2022 |
| State | WA |
| Description | Yesterday, for the second time, the car shutdown while I was driving. I was on the road, close to 60 mph and the car turned the engines off. It shut down and the "d" light on the gear shift was blinking. I had to quickly try to get to the right lane, without any engine. After 3 tentatives, when I turned it back on, the engine light was on. |
| Category | Visibility/wiper |
| Date | Jan 31, 2022 |
| State | CT |
| Description | Backup camera will periodically go black on screen when putting the vehicle into reverse. It had been replaced once under warranty after a certified dealer found it to be “defective†upon inspection. Problem persists even after replacement. |
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | Jan 21, 2022 |
| State | GA |
| Description | I have no technical no-how with cars so I will describe as best I can. We have a brand new 2021 jeep wrangler 4xe--bought it one month ago--and two weeks in, while driving, the check engine light came on. We were out of town so called the local dealer but they could not see us for three weeks. So we researched the issue and thought it could be a loose gas cap etc. We did some trouble shooting but nothing changed. Then, while driving, the entire dash lit up with various warnings, including the hybrid warning, and it just shut down. We were next to a parking lot and coasted in. Through a series of actions we were able to get it driving again and made it to another dealership. When we arrived all signals were gone and they could find no trouble codes to check. We were able to drive back home and we thought maybe it was the loose gas cap issue. We would have taken it into the dealership as a precaution, but service appts are weeks out. And it drove fine for several days. Then our daughter was driving it on an extremely busy and dangerous road. Luckily she'd just turned off it into our neighborhood--but she was still driving at a decent speed--and all of a sudden all the warning lights came on again, including the hybrid signal, and the car completely shut down on her. Stopped mid-drive and mid-road. We now have had it towed to the dealership. We have also read all the similar stories now with jeep 4xes and have serious concerns about the extent of this issue and thus the safety of the vehicle. The dealership can't look at it for weeks, but we have already contacted sales to see what they can do. I feel like it could take months to work out what is happening here--especially with service backups--and I do not feel safe with any of our family members doing a back and forth on this until we find out that a serious recall in underway. |
| Category | Steering |
| Date | Jan 21, 2022 |
| State | IA |
| Description | Over the past few months there has been a violent shimmy in the front end when traveling over 65 mph. It occurs when turning or going over bumps at highway speeds. I have demonstrated the local dealer. They have made several attempts to fix the issue without success. They have adjusted the tires, alignment and replaced the front stabilizer as well as checked other front end components. At this point they have washed their hands of the issue. Suggesting that I contact the dealer I bought it from. I wanted to create an official complaint here. |
| Category | Visibility/wiper |
| Date | Jan 20, 2022 |
| State | FL |
| Description | Sun visor mount breaks. This is a known issue... Several folks are complaining about it and the replacement part has been back ordered for months. In my case this vehicle is just over a year old. Https://www. Jeepgladiatorforum. Com/forum/threads/sun-visor-broken-500. 33448/ 1) the visor can't be used to block sunlight in the drivers face. 2) the visor can fall in the drivers face obstucting the driver view while driving |
| Category | Exterior Lighting |
| Date | Jan 19, 2022 |
| State | TN |
| Description | Jl wrangler equipped with led headlight and fog light. When drive in snowstorm, snow quickly cover up headlight and fog light due to not enough heat generated from headlight fog light. Once snow covers headlight and fog light completely, the visibility reduced to couple feet at most. Make it extremely dangerous. |
| Category | Suspension, Wheels |
| Date | Jan 19, 2022 |
| State | GA |
| Description | I almost had a car accident because my car shacked uncontrollably which is dangerous!!! I had my children in the car, the shaking started last year, my car is still new and shouldn't be having these problems!!!! |
| Category | Steering |
| Date | Jan 18, 2022 |
| State | TX |
| Description | Steering wanders. Vehicle will wobble at high speeds. Vehicle pulls to the right when you release the wheel. Vehicle requires constant steering input, these inputs are unpredictable. Dealership refuses to work on the vehicle “that's just how these handleâ€. This issue has existed from the date of pick up, and been to the dealership twice. |
| Category | Steering |
| Date | Jan 18, 2022 |
| State | NY |
| Description | On multiple occasions while driving on the highway the vehicle starts shaking resulting in lost of steering. This is similar to issue described on the internet as "death wobble". Slowing down to 45 mph results in vehicle stopping to shake and control is regained. |
| Category | Visibility/wiper |
| Date | Jan 16, 2022 |
| State | MI |
| Description | The front defrosters are terrible they only defrost the center part of windshield. Ice builds up making it impossible to see anything. This is a serious problem to all drivers and pedestrians. |
| Category | Steering |
| Date | Jan 07, 2022 |
| State | KS |
| Description | Issue death wobble - traveling at highway speed of 75 mpg hit a transition between roadway and bridge causing the steering wheel to violently shack left to right. Had to slow down to 45 mph before it to stop. Hit next transition and issue repeated. Called and setup an appointment at the dealership to inspect, as vehicle only has 13,008 miles. Stock vehicle no modifications made to it. Dealership inspected and is replacing the steering damper (steering stabilizer) as the source of the issue. Apparently known was an issue by the manufacture, according to the dealership. No warning of symptoms prior to failure. This issue puts the occupants in potential risk of injury or death. If loss of control of vehicle occurs and the vehicle crashes or rolls. Fortunately I was able to safely slow down and the issue stopped without incident. |
| Category | Electrical System |
| Date | Jan 05, 2022 |
| State | GA |
| Description | Seeing indicator for service charging system. Cars will stop in the middle of the road when this happens. |
| Category | Engine, Power Train, Service Brakes |
| Date | Jan 04, 2022 |
| State | TX |
| Description | While driving a vehicle swerved into my lane, to avoid hitting them I tapped my brakes, upon tapping my breaks the jeep lost propulsion and it felt as though my brakes lost power as well. I had to coast into a parking lot where I didn't even make it to a spot and had to be towed to the dealer. The jeep would no longer start and gave a “service charging system†message. Upon inspection the dealer stated that chrysler immediately shipped a power inverter module (pim) upon my jeep being entered into the system. Since my issue, I have seen 3 other 4xe jeeps pulled over and broken down in precarious positions. This is what prompted me to file this report, as I believe this may be an issue related to other 4xe jeeps and if this is the case, it is only a matter of time before an accident that causes loss of life because of how severe and sudden the issue is. Thanks for looking out for our well being and everything y'all do at the nhtsa. |
| Category | Suspension |
| Date | Jan 02, 2022 |
| State | MO |
| Description | I have experienced the famous jeep death wobble in the past with my 2015 jeep wrangler sport... Same model as now, so I knew what I was experiencing. Over 2 days I was driving the highways (real estate agent) and 6 times when I hit a bump in the road the front end starting shaking and I began to lose control of it. I knew from before that putting on the brakes quickly will help to stop it, but hard to do going 65-70mph down the highway. Fortunately it was a holiday weekend and not many people on the road. It responded fairly quickly when I braked quickly most of the times, but the last time, it didn't respond quickly and I had a car fairly close behind me so I couldn't stop harder. It took a couple of seconds to get it under control. I feel lucky I didn't cause an accident or be in one. |
| Category | Steering, Suspension |
| Date | Dec 31, 2021 |
| State | NH |
| Description | There have been absolutely no modifications to my 21 jeep wrangler jl sport it has never been off road it has the stock tires at the proper tire pressures and I experienced it unbearable wobble at high speeds when I hit a bump aka death wobble I cannot believe that jeep is still not addressed this problem, it has been ongoing for years with the jeep lineup and not been addressed this is my first jeep wrangler and my first dealing with the death wobble |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Dec 26, 2021 |
| State | MI |
| Description | Driving on highway at posted speed of 70 mph in state of michigan and jeep quit running I had 3/4 tank of fuel and 37% battery power remaining got it restarted made it to a gas station shut off jeep filled with gas and jeep wouldn't come back online said charging port malfunction so I open charge door and didn't see any thing in the removed negative side of 12 volt battery underneath the hood waited for 3 mins reinstalled battery terminal and was able to get it started but the temp controls only work on extreme hot or extreme cold no in between drove back home approximately 150 with check engine light on after several power down and restart the check engine light went away and all went back to normal again |
| Category | Electrical System, Engine |
| Date | Dec 21, 2021 |
| State | NY |
| Description | Jeep wrangler sahara 2021 4xe is brand new leased and driven off the lot the previous day with 35 miles on the car and one full charge overnight. Car was going down a hill with max regeneration engaged. It lost power and said place in park. It states service charging system and there is an engine fault and the car will not start will not go into neutral to move to a safe location and it stuck in the center of a busy road placing myself the driver at extreme risk. |
| Category | Fuel/propulsion System, Power Train, Vehicle Speed Control |
| Date | Dec 21, 2021 |
| State | CA |
| Description | Vehicle lost power while driving at highway speed, rapidly decelerating from 70 mph to |
| Category | Electrical System, Unknown Or Other |
| Date | Dec 18, 2021 |
| State | MI |
| Description | As I was driving my vehicle, the dashboard displayed 2 warning signs that stated “service shifter†and “service shifter stop safely shut off engine to engage parkâ€. This put my safety at risk because the vehicle hesitated even when attempting to pull over and shift the vehicle into park. While driving, the vehicle's transmission had jerking movements that made it difficult to complete this task. The problem has not be confirmed by the auto maker. The vehicle has not been inspected. There were no warning lamps or messages to my uconnect app about the status of the vehicle prior to the incident. Symptoms include delays in accelerating and the vehicle struggling to switch between gears. These problems first appeared approximately 1 month ago. |
| Category | Engine, Fuel/propulsion System, Steering |
| Date | Dec 10, 2021 |
| State | SC |
| Description | While driving approximately 35 miles an hour while on e save with max regeneration enabled, the car cut all power, rpm went to zero, service charging system error displayed on dash. Once able to get car off of road, was able to restart. The uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Dec 09, 2021 |
| State | TX |
| Description | Vehicle was purchased on 5/22/2021 from dealer as new vehicle purchases (lease). On 5/23 less than 24 hours after delivery with 76 miles on the odo, I got a (cel) and numerous errors (service hybrid electrical vehicle system, service 4wheel drive system, vehicle charge fault with a red charge cord light indicator). Vehicle was returned to dealer on monday morning with notice of issues. They diagnosed the vehicle for 1 day and returned it to me to continue to drive while they ordered parts. Vehicle was diagnosed with a p0aa6-00 “hybrid battery voltage system isolation fault.†dealer stated vehicle was safe to drive and would contact when parts were received. On 6/08 vehicle was returned to service for incoming parts at 575 miles. Dealer stated fca advised them to replace the indicator lamp module but did not correct the issue and they could not return the vehicle to me as they stated "fca said vehicle can not be placed back on road as it may catch fire or explode". Vehicle has been at the dealer with no return since 6/8/2021. They have changed 1 indicator lamp module, 2 battery heater/chiller modules, 3 phev main wire harnesses and have requested a 4th as they have not been able to make the previous 3 work/function. Vehicle has now been down 7months with now successful repair and parts not available until 1/02/2022 at the earliest. And vehicle now sits with 17 unresolved trouble codes. |
| Category | Unknown Or Other |
| Date | Dec 05, 2021 |
| State | MD |
| Description | My jeep, with less than 12,000 miles on it, had a catastrophic failure of the clutch pressure plate, which blew the clutch and tore a hole through the top of the bell housing, cutting the electrical wiring and coolant line. Car towed to dealer I originally purchased the jeep from. My jeep vin was not included in the safety recall notice issued in february 2021, however, my jeep's software was updated on the first service appointment in march 2021. This software update did not prevent the pressure plate from malfunctioning. The dealer is claiming this is a clutch failure due to driver error and is not acknowledging the other damage done to the engine and refuses to make good on their product failure. |
| Category | Engine, Fuel/propulsion System |
| Date | Dec 03, 2021 |
| State | AZ |
| Description | My 2021 jeep wrangler with 1900 miles caught on fire and was a total loss, preliminary investigation believes the cause of the fire to be a gas leak. There were no indications or warning lights, saw black smoke coming from the engine compartment by the time I pulled over and got out of the vehicle it was on fire and within minutes the entire car was engulfed by flames and it was a total loss |
| Category | Electrical System |
| Date | Dec 01, 2021 |
| State | CA |
| Description | I was running an errand. The jeep has been charging the whole night before so it had a full charge. After the hour long errand, I got back to the jeep and tried starting it up. On the dash, the check engine light, the wrench with a lightning bolt was on. On the dash, it's says the “service charging system†and “service hybrid electrical vehicle system†needs to be service. A little while later of trying to start up, the tow truck happened to start it up by pressing on the gas pedal after turning it on. It's been in the shop for a week now. |
| Category | Suspension |
| Date | Dec 01, 2021 |
| State | PA |
| Description | The contact owns a 2021 jeep wrangler. The contact stated while driving 65 mph, the vehicle experienced the death wobble. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure several times per day. The contact took the vehicle to the local dealer, where it was diagnosed with needing a road force balance & alignment. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Power Train, Unknown Or Other |
| Date | Nov 17, 2021 |
| State | FL |
| Description | I was driving down the highway when the engine on my wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "charging system error". After turning the jeep off then back one the problem cleared. I suspect this was caused by the adaptive cruise control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The adaptive cruise control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving wranglers I think there is bad software code in the vehicle's control systems. |
| Category | Power Train |
| Date | Nov 17, 2021 |
| State | CO |
| Description | After 5 months and 5000 miles of use, the vehicle died hard while driving on the highway with "charging system error" and had to dangerously navigate to the shoulder. The vehicle was so broken not even the power locks would work. The dealer replaced the power distribution unit (fuse box), but the part was the same, so they suspect it was an assembly issue. If you look at online forums, _dozens_ of people are having the same problem with this vehicle. What is even more concerning is that almost every person had a different fix - and many are having this as a repeat problem, with multiple people invoking the lemon law and having jeep buy the vehicle back. This is very dangerous and broad issue. A recall is needed to protect the public. Https://www. 4xeforums. Com/forums/2021-jeep-wrangler-4xe-general-discussion-forum. 8/ https://www. Jlwranglerforums. Com/forum/threads/4xe-shut-down-on-highway-with-charge-error-think-I-know-what-causes-it-now. 76544 |
| Category | Electrical System, Engine |
| Date | Nov 16, 2021 |
| State | GA |
| Description | I was driving normally along a busy road at 40mph. Suddenly, the car stalled and I could not accelerate. I coasted until it completely stopped in the middle of a busy road. I was unable to move the car, and instead had to put the car in park and turn off the engine. The "d" light on the gear shifter was blinking, and then the battery on the car went from 55% charge down to 47% charge. A red lightning bolt emergency sign came on but then went off immediately after. With the car off in the middle of the road, I restarted it hoping for the best. Luckily, it did restart fine and I could continue driving. However, I have heard on jeep 4xe forums that this is an issue with many other owners, some even happening on the interstates. I am now too afraid to drive this car with my child or for long distances, because this issue was completely spontaneous and unpredictable. I took it to the dealer to be serviced, but they are unsure what is going on. And as a side note, this is a brand new car (2021 year) with 105 miles. I only had it for five days before this happened. Prior to this incident I also noticed that the charge would not hold very long at all - for example, driving it today 3. 4 miles from one point to the dealer, the charge went from 47% to 17% - this should not be normal. Overall this issue is unacceptable and this needs to be addressed immediately before people die. Thanks for your consideration. |
| Category | Steering |
| Date | Nov 16, 2021 |
| State | UT |
| Description | Excessive steering wheel play resulting in poor control and wandering while driving. Requires constant corrections to keep vehicle in the lane. Very dangerous at interstate speeds especially when passing other vehicles. I have returned to the dealer and they have no correction for this issue. I see there are many complaints on the internet about this same problem on 2021 jeep wranglers. Driving at higher speeds is dangerous!! |
| Category | Visibility/wiper |
| Date | Nov 14, 2021 |
| State | PA |
| Description | I was driving and needed to use the driver side sun visor. As I took it off of the fixed mount, the swivel mount dropped out of the "socket". I pushed it back in and kept driving only for it to fall out again further on my trip. Now, a few days later, the visor will not stay in place and keeps dropping randomly as I drive. This issue is well documented on wrangler owner forums and creates a safety hazard as visibility is impaired. My concern is that these can randomly drop and obscure vision due to the windshield being shorter than normal (jeep design). |
| Category | Engine, Fuel/propulsion System |
| Date | Nov 11, 2021 |
| State | DE |
| Description | I left my daughters house with my jeep wrangler and as I shifted into forward gear there was no power on my wrangler 4xe hybrid. I move the vehicle to the side of the road and towed it to the dealers. After a little over two weeks they got it repaired. After that I have read reports of this kind of thing happening in traffic. When I lost power the engine light and stability control light came on. It is now repaired but I'm having second thoughts about the safety of the vehicle since I sometimes transport my grandchildren in the vehicle. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Nov 02, 2021 |
| State | MD |
| Description | The two main wire harnesses are faulty. It would not charge or hold a charge. Driving it was dangerous and would stop drastically at any given random moment. A jerking motion would occur while driving. Lights on dash would come on, engine, charging fault station. Charging fault. And lightening bolt warning signs. Sometimes it would say don't drive call for assistance. The dealership has had my vehicle since june 4 2021. The parts I'm told won't be available until end of january 2022. I purchased the jeep on april 30th 2021. It's very scary when you're on the road, w my family and it decides to lock up or sounds like the transmission is falling from the under carriage. Luckily we weren't rear ended or pushed through an intersection. |
| Category | Steering, Unknown Or Other, Vehicle Speed Control |
| Date | Nov 02, 2021 |
| State | TX |
| Description | Description: - recurring on multiple occasions - multiple lights on the dash come on. They may flash or persist - I. E. Engine light, turtle light, crash avoidance light, among others. - the vehicle loses power (it's a hybrid). This includes the motor and the engine. - the steering is compromised. You cannot steer the vehicle very well during this loss of power. - the vehicle usually will not restart and must be towed in or, in some cases, the battery can be disconnected causing the vehicle to reset and allowing it to begin operating again. This solution can work for a several power cycles or none at all. - when this happens, and you attempt to restart the vehicle sometimes when the power returns you are unable to tell if the vehicle is in neutral, drive, reverse, park, etc. - I experienced a case where the vehicle was in the run position and the power windows would not open. When it was in the off position, the windows would open. Perhaps this is intended behavior. - the seatbelt light will stay on even though all passengers in the vehicle are buckled in. It is unclear if this is part of the same issue, but it seems to be. - systems compromised: steering, braking, power/engine, seatbelts, etc. Examples of incidents: - driving in neighborhood (safe location) - driving at highway speed (unsafe occurrence) - driving on an off-road trail (thankfully with others) (unsafe occurrence) - driving at highway speed - we almost crashed twice trying to get off the hwy. (unsafe occurrence) compounding safety issues: - roadside assistance didn't show up after ~7 hours waiting. - fca's utter confidence in the repair process is scary to me. - confidence apparently based on recent software updates to the system, which was installed in a prior visit. The fca rep wasn't initially aware the vehicle was back in for service 2 days after installing the latest firmware. - lack of ability to update software ota (over the air). |
| Category | Steering |
| Date | Nov 01, 2021 |
| State | CA |
| Description | Steering wonders at 55mph or higher. You have to continually correct to keep straight on highway. I have reported it to jeep the manufacturer and had it to the dealership and they did not find anything wrong and said that's the way they drive. I have had three jeeps before this one and by far it's the worst |
| Category | Steering |
| Date | Oct 27, 2021 |
| State | TX |
| Description | When driving vehicle I'm having to over correct steering I can't look away for . 5 seconds to look in mirrors because car wanders side to side trying to stay in my lane is a nightmare it's not safe at all |
| Category | Electrical System, Fuel/propulsion System, Unknown Or Other |
| Date | Oct 26, 2021 |
| State | PA |
| Description | Unknown. Car came to a sudden stop while driving and the lights beside the gear started flashing. A message on the dashboard popped up that said for me to put the car in park and then select my desired gear. Major safety concern for a car to just shut down for no reason while driving down the street. Luckily I was on a back road with little traffic. Afraid to drive the car on major highways or at higher rates of speed where this malfunction could cause a serious accident. |
| Category | Steering |
| Date | Oct 25, 2021 |
| State | FL |
| Description | Jeep constantly drifts and wanders. We were told by the technician “that the steering gear is the updated one already. The tech said it drives straight for a minute then feels a little wander. We will not be able to make it better. Unfortunately. There is paperwork from the factory telling us not to replace the steering gear.†this is a safety concern given that the steering is not reacting properly. |
| Category | Back Over Prevention: Camera System, Electrical System |
| Date | Oct 21, 2021 |
| State | IL |
| Description | I purchased this vehicle new and over the past 12 months, the back-up camera and stereo has stopped working four times. It usually fixes itself after a day or so, but this time it has been 3 days and it still will not work. |
| Category | Engine |
| Date | Oct 21, 2021 |
| State | WV |
| Description | While towing a |
| Category | Steering, Suspension |
| Date | Oct 20, 2021 |
| State | NJ |
| Description | Since we purchased this jeep new it has been plagued with steering wandering and pulls to left or right without warning. It was dangerous to drive and unsafe for my family. After some researched I learned there was a technical service bulletin (8-003-21) for the 2018-2020 jl and supposedly the 2021 had the upgraded steering gear and updated software for the electric power steering. However this really didn't solved the problem and may owners have been complaining about the same unsafe wandering or pulling of the vehicle from left or right. I have take it to the dealer and also called chrysler direct, so they can open case number (80562177). After 30 days at the dealer the outcome was to increase the tow to +. 35 from chrysler's recommended +. 20. It is my understanding both +. 35 and +. 20 are within the manufacture's recommended specifications. Normally isn't the toe supposed to be near or at zero (0). It seems that setting the toe to +. 35 is a band-aid. While the wandering and pulling has decreased I fear this is short term solution and it may cause unseen premature failure of other components. |
| Category | Visibility/wiper |
| Date | Oct 15, 2021 |
| State | FL |
| Description | Drivers-side sun visor broke loose while driving, momentarily blocking vision and disrupting driving, while at hwy speeds. New vehicle with |
| Category | Engine |
| Date | Oct 14, 2021 |
| State | WA |
| Description | The engine caught on fire after a short drive. The fire burned the entire top of the rear of the engine and completely through the wiring harness before I could extinguish it with a fire extinguisher and water. The fire appears to have started at the top rear of the engine where the fuel line enters the intake. The manufacturer, stellantis, hired a special investigator from eaa/bosch to look at it, and he agrees that it is similar to fires in similar engines that were recalled in october 2020, nhtsa campaign number 21v-665. Stellantis has not responded to repeated requests for resolution. |
| Category | Steering |
| Date | Oct 08, 2021 |
| State | TX |
| Description | The jeep wanders all over the road, the steering is not stable nor steady. This is a safety issue, nothing I have done has helped the problem. |
| Category | Power Train |
| Date | Oct 06, 2021 |
| State | VA |
| Description | The contact owns a 2021 jeep wrangler. The contact stated that while driving at 55 - 60 mph, the rpm gauge went high but the temperature gauge was normal. A burning odor was detected, metal grinding noises were heard, and the vehicle inadvertently lurched forward. The contact pulled over and saw that there was smoke coming from under the hood. The vehicle was towed to the dealer and remained at the dealer, not diagnosed nor repaired. The contact had the vehicle serviced at the dealer in march 2021, for nhtsa campaign number: 21v028000 (power train). However, the failure recurred related to the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,700. |
| Category | Service Brakes |
| Date | Oct 04, 2021 |
| State | TN |
| Description | New vehicle brake failure. Dealer replaced master cylinder defect. Pedal goes completely to floor occasionally no brakes. Hcv now determined possibly bad. Abs system affected. Continuous occasional pedal goes to floor. Been reported and serviced by dealer at least 4 times. Problem continues sporadically. Begin within 2 weeks of purchase. Vehicle should be replaced for safety issues. |
| Category | Electrical System, Steering, Unknown Or Other |
| Date | Sep 24, 2021 |
| State | IL |
| Description | Vehicle locked up, no steering, no braking or control while traveling at 40mph nearly causing an accident. Interface said anti theft mode engaged, enter code. This nearly caused a crash and the vehicle was immobilized and had to be towed to dealership. Vehicle has less than 3000 miles on the odometer. This presented a significant safety risk to driver, passengers and other motorists. |
| Category | Electrical System:instrument Panel:fuel Gauge, Engine, Fuel/propulsion System |
| Date | Sep 23, 2021 |
| State | AZ |
| Description | 2021 jeep wrangler. Consumer writes in regards to fuel tank issue. The consumer stated while driving, the vehicle began smoking and went into limp mode. The vehicle was taken to the dealer who hadn't determined the cause of the failure after 6 weeks. The vehicle had 2,845 miles. |
| Category | Fuel/propulsion System, Power Train, Service Brakes |
| Date | Sep 20, 2021 |
| State | AZ |
| Description | On 9/16/21, my vehicle dangerously lost power, following a very loud sound and a violent shudder. Power for braking and steering was lost. The vehicle had no response to the accelerator pedal. I attempted to coast to the shoulder of the road, when the vehicle slammed into park on its own while still traveling at roughly 15mph. The wheels locked and the vehicle came to a violent stop by itself, likely not activating the brake lights. The cooling fans came on at full speed, climate control cancelled itself, and the vehicle locked in park. While using the built in emergency button, the vehicle telematics shut down and dropped the dispatcher. I completed the emergency service call using my phone. The vehicle was towed to the dealer, initial reports are that it is not drivable, the main hybrid battery pack fuses are blown. The prior night, the vehicle failed to charge using the jeep evse cable. |
| Category | Engine, Fuel/propulsion System |
| Date | Sep 16, 2021 |
| State | CO |
| Description | After driving to my destination with 47% battery on the 4xe and full tank of gas. Turned the car to stop and got a service hybrid system malfunction. Tried to start up the car but the car wouldn't start. Had to get it towed to the dealership. The service tech told me that there is a isolation fault in the 17kwh battery and the entire shut down due to safety concerns. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Sep 10, 2021 |
| State | MO |
| Description | Charging fault error came on as my wife was driving home when her 2021 jeep wrangler 4xe suddenly shut off and came to a immediate halt. She was barely able to prevent a major accident, which could've caused serious injury to herself and others on the road. Vehicle would not restart and was not even able to put the vehicle in neutral to push out of harm's way. The moment it happened I received a message on my jeep uconnect app that a charging fault error occurred. I didn't know what this meant, but about 60 seconds later my wife called me in distress and told me what happened. She was terrified couldn't even drive the rest of the way home and had to stand in 100f heat for an hour waiting for a tow truck. Result: the jeep wrangler 4xe is still in the shop (it's been in the dealership for over 3 weeks now, and we've owned it for 3 months and 3500 miles. They have no diagnosis and say they are still ordering parts. Asked 2x to speak with upper management at fca and was told someone would call in 24 hours, it' been over 72 hours now. Included file of jeep case number and jeep 4xe forum with multiple chats on this same issue. |
| Category | Steering |
| Date | Sep 10, 2021 |
| State | UT |
| Description | Jeep wrangler steering issues! Vehicle wanders right and left does not track straight, the faster you go the worse it gets. There is a constant correction to the steering! Very unsafe at freeway speeds! Dealer says this is normal for a jeep! |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Sep 03, 2021 |
| State | IL |
| Description | As I approached a stop sign while braking, the jeep seized up, shut off, and gave the electronic stability control warning. I attempted to restart and it didn't start or get out of park. It then gave blind spot monitoring system error and service charging system error. I'm grateful that I was at a stop sign unlike some of the other reports of this issue that were on the highway. It was quite a jolt when the vehicle seized. The vehicle has been at the dealership since 8/24. It was thought the hybrid battery needed replacement. A new one gave the same errors to the service team. The vehicle remains with the service department awaiting another battery. |
| Category | Steering |
| Date | Aug 24, 2021 |
| State | FL |
| Description | My 2021 wrangler steering wheel is loose feeling. When sitting still the wheel has a couple inches of play in it. When driving you are constantly having to turn the steering wheel back and forth to keep the car going straight. When you are turning back and forth it is easy to over compensate and you can go out of your lane. Very annoying. Dealer inspected steering (all tight), alignment (set to end of spec) and said had the newest steering gear. Finally, the dealer says they are all like that. I bought my granddaughter a 2019 and it was horrible. Jeep had a fix with the new cast steering gear and that fixed her 2019. I drove it last night and the steering is much tighter than my 2021. |
| Category | Electrical System, Engine, Steering |
| Date | Aug 18, 2021 |
| State | MI |
| Description | Vehicle shut down in middle of road. All lights on dash came on and vehicle became disabled. It repeated it self two more times that week and I finally had it towed to dealer. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Aug 18, 2021 |
| State | IL |
| Description | Veh shuddered while driving. Warning light on dash for hybrid system malfuction/red lighting bolt on dash. Veh taken to dealer 3 weeks ago. Needs new power inverter module. Wont drive. Part eta is 3 months out. |
| Category | Steering |
| Date | Aug 18, 2021 |
| State | FL |
| Description | Since new, (leased about a month ago), the steering on this 2021jeep wrangler jl-2door has been extremely loose. The vehicle wanders as you drive it, there is a play in the steering wheel and front axle, making it extremely difficult to keep straight on the road. I have to constantly fight the wander with both hands tightly on the steering wheel to keep it from moving into other lanes. Took to the dealer and they said it's all normal and “all jeep's drive that wayâ€. Well, not really. My 2014 jeep wrangler jk-2 door handled perfectly on the road. I feel very unsafe driving this vehicle at all times. I'm not the only one complaining about this. Social media is full of similar complaints and some aftermarket companies have even come out with parts to fix this problem. However, the customer should not have to pay to correct a manufacturing problem. |
| Category | Steering |
| Date | Aug 16, 2021 |
| State | FL |
| Description | The component that malfunctioned is the nuts of the ball joints, related to the steering component, upon inspection at the dealer is when they advised that the nuts that hold on to the ball joint had became loose my safety and the safety of my family was put at risk as if this had become fully undone the vehicle would just not be controllable has the problem was confirmed by a dealer service center the components have been inspected by the manufacturer there was no warning lamps, messages or other symptoms of the problem prior to the failure, and it first appeared june 39th 2021 |
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | Aug 13, 2021 |
| State | MI |
| Description | While driving on 131 northbound just before the saginaw croton exit my jeep lost power I was in the left lane had to merge across to the right to exit and all the lights were on noting charging system needs service I got off highway onto ramp and coasted to side of ramp and realized it was not even on anymore. I immediately shut it off checked my uconnect app for a service warning and it said charging system failure all the lights on the dash were alerting me until it shut down I sat for a bit and tried to start it and it did but was jerky when attempting to drive. I switched to esave and the engine kicked in but was also doggy. I had 60% battery so I'm not sure what happened. I attempted to plug in when I got home and it blew breakers anywhere I attempted to plug it in and made a very loud pop! I didn't try it anymore at home as it scared me. Contacted the dealer and two weeks later it's at the shop. They have no idea what is going on - it's acting up but now doesn't even put the info into the log according to my service technician at the dealer. They are waiting on chrysler engineers to get back to them with what to do. |
| Category | Electrical System, Engine |
| Date | Aug 13, 2021 |
| State | MI |
| Description | The vehicle all of a sudden shut down and the charging system alert came on and said service charging system - this was while starting to merge off 131 north at the saginaw exit. I coasted to the side of the road put it in park I attempted to start again and at first there was nothing then I did it again and it started I did not see the charging error but it went into my log. I drove home. When I got home I tried plugging it in and it blew every breaker I tried plugging into. Called dealership and there it sits. They have no idea. |
| Category | Engine, Fuel/propulsion System |
| Date | Aug 09, 2021 |
| State | AR |
| Description | Engine began leaking diesel fuel and smoking from the fuel hitting hot components. Possible fire could have occurred. So much diesel that it coated the trailer I was towing. |
| Category | Engine |
| Date | Aug 09, 2021 |
| State | NY |
| Description | The car flashed a red icon and displayed a message saying power was lost and telling us to pull over safely and put the car on park. We were in the middle lane on the new jersey turnpike and people were driving around us at 80mph, and the car would not accelerate. We were able to pull over and restart the car and it worked as if nothing happened. I got an email on the uconnect system saying there was a charging issue, and then a second email saying I should get the car serviced. I took it to the dealership this morning and am waiting on a diagnosis. |
| Category | Electrical System, Unknown Or Other |
| Date | Aug 06, 2021 |
| State | AL |
| Description | On monday the wrangler began to have electrical problems, the sound system cut off and then the climate control quit working. The car was running rough, jerky like an acceleration problem. By tuesday afternoon it would not start right off. When I got it to start the same problems happened with the radio, climate control, and the screen cut off. I tried to put the car in reverse but the p would only flash. I attempted to turn the car off, it would not turn off until I cycled through all of the buttons. I attempted to restart the car and went through the above mentioned cycle twice more. I called the salesman who sold the car to me two days before, he told me to call chrysler roadside. The tow truck operator came out on wednesday morning. at that time the car would start but not go into neutral. the tow truck driver attempted to override the safety feature and was not able to. the car was drug onto the roll back in park. On wednesday afternoon I spoke with the dealer mechanic who said that a squirrel or rat had built a nest in the engine and chewed through the negative cable. he mentioned foam being all over the place. the story had minor changes after I went to the dealership on thursday. After some research I wonder if that was the problem or if they are trying to get out of warranty repairs the are not yet able to diagnose. I am refusing to take delivery of the vehicle until I am assured that myself and family are safe. |
| Category | Electrical System, Engine, Power Train |
| Date | Aug 05, 2021 |
| State | WA |
| Description | While driving the jeep on the freeway, it shut off out of nowhere and came to a very quick halt. It nearly caused a major accident on the freeway. A few moments after the jeep encountered this issue and shut off, I received a message on mu uconnect app saying that there was a charging fault error. The incident has been reported multiple times online in jeep forums for the new 2021 jeep 4xe. Many people have reported that the jeep shut off while driving at high speeds on the freeway, and the vehicle comes to a sudden and dangerous stop. This is what happened to me. |
| Category | Steering |
| Date | Aug 05, 2021 |
| State | OR |
| Description | Vehicle pulled to the right and almost hit a person walking on road. Turned wheel to avoid person and jeep steering started to wander on the road. Took a few seconds to get vehicle under control. Took to dealer service department. Technician drove vehicle and said it drives normal and showed no diagnosis codes. No warning lamps or messages were present. |
| Category | Electrical System, Engine, Power Train |
| Date | Aug 04, 2021 |
| State | GA |
| Description | This vehicle is a plug-in hybrid jeep wrangler. On july 31, 2021 while returning home from vacation and driving at highway speeds (65mph +/-), the powertrain of the vehicle completely failed. The screen flashed that there was an electrical system malfunction and to pull over. The vehicle was very difficult to control as I had to travel across three lanes of high-speed traffic to get to an exit ramp. Fortunately, we made it safely to the exit ramp, where the vehicle completely shut down. This was the second time this happened. While driving to vacation on july 22, 2021, a similar incident occurred. The first incident, however, was not a complete failure. The vehicle's screen flashed that there was an electrical problem, but the vehicle did not completely stall. After pulling over, the vehicle restarted. At that time, I scheduled an appointment with the jeep dealership to investigate the issue. That appointment was scheduled for august 1, 2021 (the day after the catastrophic failure). |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Aug 03, 2021 |
| State | TX |
| Description | I was driving vehicle on hwy 610 in houston, texas at approximately 55-60 mph. Suddenly, vehicle simply stopped working in the middle of driving. Everything on my dash was reading zero. Car were swearing to avoid hitting me. I also had a baby in the backseat of my vehicle. Suddenly, the dash started to read place car in park, service charging system. The p at my gear shift was flashing rapidly. I was able to slowly and dangerously coast to the emergency lane. Where I was able to turn the vehicle off. This is a very dangerous situation. At this point, jeep has no idea what the problem is an this is very frustrating. |
| Category | Electrical System, Engine |
| Date | Aug 02, 2021 |
| State | UT |
| Description | I was driving at night on a 4-lane highway at approximately 55 mph southbound in the left lane. My hybrid vehicle had less than 1% of battery power and was running using the gas engine. With no warning the vehicle suddenly experienced a sudden deceleration to less than 10 mph then a warning light came on stating "service charging system- place vehicle in p and start engine. Fortunately there were no vehicles in close proximity either in front, behind, or in the lane to my right, so I was able to make it over to the shoulder before it came to a complete stop. At that point I received an alert from my uconnect app that stated "your 2021 jeep wrangler unlimited was unable to charge." it also stated to "get service immediately." I placed the vehicle in park and attempted to start the engine with no response. I repeated the procedure and the engine started after which I was able to drive home. I had the vehicle towed to the dealer the next morning where, after two days, the dealer returned the vehicle and told me they could find nothing wrong. No codes in the computer, and no information from jeep on any similar problems, despite getting the aforementioned alert received from the uconnect app. My main concern is that this type failure, the sudden engine failure/deceleration with no warning either inside or outside (brake lights), especially at night, can easily result an accident. I was very fortunate that I was on a highway with other cars near me. A crowded street, highway, or freeway would be a totally different story. |
| Category | Electrical System |
| Date | Jul 25, 2021 |
| State | MS |
| Description | Pulled out of parking lot and into street. Several different warnings came on and the vehicle stopped on its on and became totally unresponsive in the middle of the street. Warnings included e-drive charging fault, check engine, shift error, among many others. Car push button would not allow the car to turn off. |
| Category | Electrical System, Engine |
| Date | Jul 11, 2021 |
| State | VA |
| Description | The vehicle gave a service hybrid electric system error and disabled the engine at approximately 60 mph when traveling in e-save mode, with |
| Category | Engine |
| Date | Jul 07, 2021 |
| State | GA |
| Description | The contact owns a 2021 jeep wrangler. The contact stated that while driving at approximately 41 mph, the hybrid mode failed to let the engine operate and the vehicle stalled without warning. The contact mentioned that the power steering also ceased. The vehicle was restarted later under e-save mode. The vehicle was taken to the dealer however, the mechanic failed to diagnose the vehicle. The vehicle was taken to another dealer where it was partially diagnosed that the transmission control module was disabled. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 940. |
| Category | Electrical System, Steering |
| Date | Jul 06, 2021 |
| State | MD |
| Description | Driving down the road and all the warning lights came on at the same time. They were flashing across the dash one at a time. We got a sway bar warning, an airbag warning, check engine light came on and then all of the sudden we lost power steering. It took all my husband's strength to control the vehicle when the power steering went out. We had to maneuver to the side of the road. If I had been driving, I fear what would have happened. We had the vehicle taken to our local dealer. Darcars chrysler plymouth and jeep in waldorf md. The service technician there said he had no idea what was wrong and it would take several days to get it looked at. We took to the internet to research our issue. We found over and over people with a jeep wrangler rubicon from model years 2019-2021 having the same issues. The issue turns out to be a problem with the "wiring harness". The jeep forums online have documented instances of this problem by many, many people. Jeep should be forced to recall these wiring harnesses since they won't do a voluntary recall. This is a dangerous defect. Our vehicle has 6,000 miles on it. Our vehicle is available to inspect at the dealer. Someone is going to die if this defect isn't addressed. |
| Category | Engine, Power Train |
| Date | Jul 06, 2021 |
| State | OK |
| Description | The actual malfunctioning issue is unknown. However, my best explanation is as follows: while driving my new 2021 jeep wrangler rubicon (which only has 1400 miles), on the highway at roughly 70 miles per hour and going up a hill, the vehicle felt as if it were trying to up-shift a gear but then immediately down-shift a gear. This up-shift and down-shift feeling continued in quick repetition over and over in a violent shaking manner that thrust the entire vehicle forwards and backwards as long as I continued the acceleration up the hill. Letting off the accelerator seemed to end the violent shaking. I pulled over on to the side of the highway to stop, and turned off the jeep since the check engine light came on. I waited about five minutes and started up the jeep again. The check engine light was still on, though. Any acceleration at any speed now causes the jeep to violently thrust forwards and backwards like I experienced on the highway. I tried to get jeep roadside to tow the jeep to a dealership, but learned how worthless this jeep roadside program truly was. Several days after this incident, and I still do not have my jeep at a dealership for repairs, nor do I have a rental. Jeep roadside refuses to tow my jeep to a dealership that has a rental, and I cannot afford to pay the towing fee's to get to a dealership with a rental. The nearest dealerships tell me they are six to eight weeks out on loaner vehicles. I'm too worried to try and driving my jeep the distance to reach a dealership with a rental, cause it is way too unsafe to operate this jeep with the violent shaking. I'm curious if anyone else is having this same issue, or knows more. |
| Category | Steering |
| Date | Jul 02, 2021 |
| State | PA |
| Description | Vehicle wanders at highway speeds as well as low speeds. Requires constant "arms/hands" pressure to keep vehicle tracking straight. Travelling on a curvy road regulary the vehicle ends up crossing over the yellow lines on occasion causing a panic for me and any approaching vehicle - so far no accident. The dealer installed a part recommended by jeep but did not fix issue. |
| Category | Steering |
| Date | Jun 29, 2021 |
| State | TX |
| Description | 2021 jeep wrangler jl, build date 05/2021, apprx 1,000 miles, has the newer steering gear (black) that was supposed to fix the steering issue that jeep has had since 2019. The jeep is wandering within lane and requires constant wheel correction to stay within lane. This happens at slower speeds and highway speeds. Steering is overly sensitive. Lane changing requires overcorrection due to the wandering. Difficult to hold straight line. Dealer says nothing is wrong and that's how it is and nothing they can do to fix. Dealer states they cannot duplicate. This is a known issue from fca on previous years and has continued into some 2021 models. Not being able to drive within the lanes poses a hazard to driver, passengers, and other vehicles on the road. Overcorrection due to extreme sensitivity will create a roll over hazard. |
| Category | Electrical System, Engine |
| Date | Jun 28, 2021 |
| State | AZ |
| Description | It's over heating while drive at has 12000 miles on it and getting over 250 degrees derating and dash lights came on flashing red saying over heating to hot air shut off going 60 miles an hour. Had to pull off road because it had no gas pedal with cars behind me almost getting hit. |
| Category | Electrical System, Engine |
| Date | Jun 25, 2021 |
| State | TX |
| Description | A charging system error caused engine to shut down. I was driving down the road at about 30-40 mph and the vehicle just shut down. I was stopped in the right lane of traffic. A red plug appeared on the instrument panel. The vehicle started back up after several attempts to restart it. The red plug disappeared. I was able to drive the rest of the way home with no issues (about 1 mile). When the vehicle stopped it was in electric mode, had about 50% battery left, and had slightly less than a quarter tank of gas. I called dealer and made a service appointment for today. The vehicle was at the service department for about 3 weeks previously for the service light being on. We picked up the vehicle 2 weeks ago and the issue was not resolved. We had been texting with the service advisor about it while it was there and as soon as we picked it up and noticed the service light was still on he quit responding to us and would not get back with us. |
| Category | Unknown Or Other |
| Date | Jun 25, 2021 |
| State | VA |
| Description | The backup camera turns off completely and the line marks for the parking spot disappears. According to the dealership this is a manufacturer defect that the manufacturer is aware of but haven't taken any actions. It is a dangerous situation as the backup camera is standard feature in all cars and people rely on the camera when backing up the vehicle. |
| Category | Steering |
| Date | Jun 24, 2021 |
| State | MT |
| Description | Vehicle has less than 1000 miles on odometer. Wandering, constant steering wheel input needed to keep vehicle on center. Steering feels loose. Have not experienced "death wobble". Tires/wheels are oem and of course new. Tire pressures are within oem door label specs. Lug nuts checked and vehicle raised from ground and checked for obviously loose suspension/steering components; none found. Dealer states normal condition for type of vehicle; I disagree. Dealer has not worked on the vehicle. I have owned several jeeps over the decades... This is by far the worst for steering issues. Tow and alignment have not been checked/adjusted. |
| Category | Seats |
| Date | Jun 22, 2021 |
| State | NY |
| Description | brand new, 3 month old 2 door jeep jl wrangler 2021. Jeep purchased in march 2021... Problem: front passenger side seat will not go back into upright position. It is on an angle & won't straighten up. Returned to service/dealership - they had to order a part to connect to the actual seat frame. Have to wait for part. Cannot have front passenger until repaired. |
| Category | Tires |
| Date | Jun 22, 2021 |
| State | MA |
| Description | While driving down a paved rural road, the tire pressure light illuminated. Pulled vehicle over to the side of the road and right rear tire was flat. Vehicle had 2100 miles on it. Did not drive over any objects, and did not impact sidewall at all. Tire just failed. |
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | Jun 20, 2021 |
| State | ID |
| Description | While driving on a one way high way. Was about to overtake a semi truck. While half way on the opposite lane doing a legal overtake my acceleration decreased significantly, nearly causing my passengers and I to get into a head on collision with the another vehicle. All of this was due to the fact that the jeep's acceleration was decreased. The following warning appeared and code was registered: check engine light code p00af service electric throttle control stop/start unavailable service stop start system acceleration issues after shutting down my engine all the codes disappear and vehicle precedes to normal driving. I am extremely worried that this might happen again and pace me and my loved ones in a dangerous situation as well as other people on the road |
| Category | Power Train |
| Date | Jun 12, 2021 |
| State | MD |
| Description | My jeep wrangler has axle lockers. They are only supposed to be able to be engaged when the vehicle transfer case is set to 4wd low (4l). Since buying this jeep brand new, the vehicle information intermittently shows the axle lockers being engaged in 2wd high (2h). I have brought it to the dealer twice for this problem. First they reset the computer. The second time they replaced the 4wd module. The incorrect status is redisplayed again. I have only had this jeep for 2 months, it has less than 3000 miles on it. The dealer doesn't seem to know what the problem is. I have talked with jeep corporate who also says they can find no reports of this issue. However the internet jeep forums are full of people reporting this problem, supposedly it is related to failed axle locker sensors on the rubicon wranglers. It is common enough an aftermarket company sells a wiring harness that bypasses the sensor. Because the sensor is not available separately, eventually this requires the entire axle be replaced. Some people have had their axles replaced 3-4 times. There really should be a recall. More than a few posters have also stated their axles have locked by themselves in 2h. This could cause a crash as axle lockers are not designed for use on pavement or at high speeds. Here are some links to the the forums: https://www. Jlwranglerforums. Com/forum/threads/%e2%80%9cservice-axle-locker-system%e2%80%9d-light-on. 13241/ https://www. Jlwranglerforums. Com/forum/threads/what-happens-when-the-axle-lock-sensor-fails. 67068/ https://www. Jlwranglerforums. Com/forum/threads/random-service-axle-locker-system. 35153/ https://www. Jlwranglerforums. Com/forum/threads/jl-rubicon-owners-keep-your-locker-sensors-from-failing-how-to-pot-your-sensors. 56892/ here is a link to the wiring harness sold because it is such a common problem https://www. Zautomotive. Com/product/z_lkr_oem/ the attached photo shows the car in 2h, the lock symbol over the axle, driving 70mph |
| Category | Engine |
| Date | Jun 09, 2021 |
| State | TX |
| Description | The engine has a manufacture machining defect causing the engine to lose oil. This component has been inspected my an authorized dealer and has spent 4 weeks in the service department trying to be repaired. Manufacture has asked dealership to modify the engine block by grinding down the engine and placing a new seal. The dealership is an agreement this is a temporary fix to a larger problem of poor manufacturing by fca suppliers. The loss of oil can lead to unknown catastrophic engine failure, including on major highway posing a saftey risk. |
| Category | Electrical System, Power Train |
| Date | Jun 07, 2021 |
| State | AZ |
| Description | This is about the new jeep rubicon 4xe hybrid wrangler. We were traveling slowly on a dirt road in our new jeep. Suddenly it began to slow down and it stopped. It would not move any further. The shifter was frozen in park. Lights and warnings were illuminated on the dash that were not on before this happened. We were in a wilderness and had no cell reception whatsoever. It would not start, drive or otherwise move. Eventually someone came by and took us into a small town where we called the dealer for assistance. They told us to call jeep roadside assistance. We came close to having to spend the night out there in 40 degree weather with no ability to walk out 14 miles in total darkness. The jeep was towed to the dealer where it remains 7 days later. It has 183 miles on it. Purchased it on may 29 and it broke down on june 2. The failure seemed to be electrical and across the board. It is the 4xe hybrid, and the internet is littered with stories just like ours of this jeep failing and stranding people or stopping on freeways or in intersections. We don't think it was ready for market when they introduced it for sale. Had this happened on a freeway it could have been disasterous for us and others around us. |
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | Jun 02, 2021 |
| State | OH |
| Description | We were on the way to drop our kids off at school when the car gave us a bunch of errors (see pictures). Once we got out of the driveway, the jeep would not go faster than 5mph. It was towed to the dealer on may 4 and has been there ever since. I have been given conflicting information on what is wrong with it from the dealership and the manufacturer. No eta on fix. |
| Category | Unknown Or Other |
| Date | May 31, 2021 |
| State | CA |
| Description | I have a brand new 2021 jeep wrangler 4xe, which is a hybrid and electric vehicle, which gives about 30 miles on a full battery charge. Since the electric mode distance is limited, the car has a hybrid and gas-only mode that runs on gas for when the battery needs a charge after 30 miles. The following problem occurred over 10 times in a 2 day timeframe: the vehicle gave a dashboard warning that stated "service charging system" and "service transmission" plus my jeep app gave a message "a charge fault has occurred." within 10 seconds, the entire car shut off. At the time, I was going 60 mph on a freeway. This nearly caused a 10-car pile up, but I was fortunately able to get onto the shoulder despite the entire electrical system shutting down. I was lucky, because after 10 seconds, the car came to an immediate stop and I could not move it at all. At the time, I had two-thirds full tank of gas. I was able to start the engine about 15 minutes later. Shortly thereafter, the same problem occurred again after about 5 minutes of driving. This sequence repeated itself over 10 times until I was able to get towed to a nearby dealership. I was advised that the battery needed to be charged and this problem would not occur. This is an unacceptable explanation, since this vehicle has a gas-only mode to account for the 30 mile electrical battery distance. The following day, I got a full charge, but the problem happened again on the freeway, this time with 20% battery remaining and a one-half tank of gas. I had to get towed for the second time in two days. This is a very dangerous problem. This car should be recalled. Someone could have died due to the car completely shutting off while on a freeway and coming to a total half after only 10 seconds. The jeep 4xe online forum reports 10 separate episodes of the same problem. I have attached a pdf of the formum to prove this is a recurrent issue. I am certain that someone will suffer a fatality from this recurrent problem. |
| Category | Unknown Or Other |
| Date | May 31, 2021 |
| State | CA |
| Description | While driving on the freeway at 70mph the car threw an charge error transmission error and the motor completely shut off. I was left coasting on a busy bay area freeway with no running engine. I almost got rear ended twice while trying to pull off to the side of the road. I came to a stop and after 5min the car started up and no error lights showed up. |
| Category | Electrical System |
| Date | May 27, 2021 |
| State | NJ |
| Description | The backup camera does not work at different times. Local dealership said it was a common issue and should resolve itself in an hour. |
| Category | Air Bags, Vehicle Speed Control:accelerator Pedal |
| Date | May 24, 2021 |
| State | CO |
| Description | The contact owns a 2021 jeep wrangler. The contact stated while attempting to park the vehicle, the vehicle independently accelerated while the brake pedal was depressed. As a result, the vehicle crashed into the rear of a vehicle parked on the street. The air bags failed to deploy. A police report was not filed. There were no injuries sustained. The vehicle was not drivable. The vehicle was towed to an impound lot. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 930. |
| Category | Steering, Wheels |
| Date | May 19, 2021 |
| State | FL |
| Description | Within a few days of purchasing the vehicle, I noticed that the vehicle moved dramatically to the right and to the left, and the steering mechanism of the vehicle was extremely loose. At 150 miles, I brought it in... The adjusted the steering and aligned the tires. I went on a three hour trip on the highway on april 18th, 2021, sunday. I nearly crashed into a huge tractor trailer truck because the vehicle swung rapidly to the right and the steering mechanism was so loose, it would not respond sufficiently in time. In addition, the vehicle swings wildly with even mild wind. I managed within inches to swing the car away. I have now brought the vehicle back two more times to the dealership, and they deny any issue. I have provided videos with my spouse driving. My son also drove and found the same issue. The issue occurs both at speeds above 50... And at a speed of 15 miles. This steering column of this vehicle is defective and a true danger on the highway. The manufacturer refuses to take any responsibility in spite of ample knowledge and notice by consumers. Complaints about this issue are all over the internet. We have videos of the defect, which have been provided. I have tried to return the vehicle but they refuse. It has been in the shop 5 of 7 weeks of ownership. The dealership states the vehicle is to manufacturer specifications... This is a serious defect. |
| Category | Service Brakes, Steering |
| Date | May 15, 2021 |
| State | UT |
| Description | Navigating steep downhill hairpin turns total steering loss. Got vehicle stopped, shutoff vehicle restarted and had steering but check engine light was on. Continued on to get off of hill. Smell of hot electrical in cab. Took to dealer vehicle has 6000 miles on it. Vehicle has been at dealership since. Long list of codes for communication failures. When checked at dealership. Traction control activated and could not move vehicle until it was shutoff and restarted.. |
| Category | Steering |
| Date | May 11, 2021 |
| State | AZ |
| Description | Purchased 1/3/2021. Steering wander, pulls to right, and 2' dead zone in steering wheel. Dead zone has no tire resistance in the steering wheel. Always a need to keep a tension on the wheel to prevent going to the right. Maiden voyage up the az 87 mountain freeway and second time up and down the twisty 87 freeway in arizona several times constant wandering. A couple of times it felt as if I was about to loose control of the jeep at 65mph. Immediately I slowed down below the speed limit. I am very familiar with this freeway. Jeep pulls to the right even from the left lane. You can see the steering wheel turn a few degrees to the right as the jeep emblem is not center on. There are times in the dead spot you move the wheel back and forth 2' and it's no response. Some times the dead zone is almost 2' on the wheel and sometimes it's less. Dealer aligned after axle replacements under warranty and then 5/10/21 aligned again. Was returned to me saying it still pulls. I took it out and it still was off, brought it back and they aligned twice again and it still pulls to the right. Due to go back again 5/13/2021, tech calling fca. That will make 20 days in the shop within first 127 days of ownership. Mileage 3200. Pulling is noticeable on pavement over 40 mph and gets more pronounced the faster you drive and on freeways. |
| Category | Unknown Or Other |
| Date | Apr 24, 2021 |
| State | KY |
| Description | Within a few days of buying it brand new off the lot the back up camera quit displaying the line assist intermittently when vehicle is placed in reverse. We had it reset at the dealership. The issue continued. A few weeks later the back up camera is now failing to display any picture and appears as a black screen when vehicle is in reverse. This happens when vehicle is stationary and put into reverse to back up. It continues even if you attempt to put it back in park and then reverse again. |
| Category | Back Over Prevention: Camera System, Electrical System, Power Train |
| Date | Apr 06, 2021 |
| State | LA |
| Description | ' immediately after purchase of my 2 door 2021 jeep wrangler jl (anniversary) the rear video camera stopped working at start up, and continued to be an ongoing issue, despite software reinstalls. ' two and a half months after purchase and with just 2000 miles on it, while driving in the rain I noticed that approximately 10 seconds after I put on the windshield wipers, the dashboard light would dim significantly, which made it difficult and distracting to see the speed at which I was driving, or the cruise control. Dimming migrated quickly after that to the monitor which became hard to read or see. Uconnect was also not working with images and audio being in discernable. ' not long after that, I noticed that the cruise control was also increasing the mph on its own while it was being set. Clearly having electrical issues. ' five days later going somewhere between 40-50mph on a highway, the jeep shifted into manual and I could no longer accelerate. Luckily, there was not a lot of traffic and I coasted to the side of the road and pulled into a parking lot where I stopped the car, shut it off, turned it back on. The car was still working, but I was scared by what clearly could have been a life-threatening circumstance. ' at the dealership while the car was being delivered to me in the garage by an employee, it stopped driving in front of many employees and myself. The windshield wipers were going as fast as possible and rain was pouring down, and the car slipped into manual or park, and becoming undrivable. ' the car clearly has serious safety problems with the transmission and my dealership seems unconcerned about the safety of their clients. The jeep continues to be a concern for me, and I do not feel safe driving it. I also believe this is not a new problem for jeeps. |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Apr 01, 2021 |
| State | AZ |
| Description | 2021 rubicon 88 days old 2097 miles. 3/27/2021. Purchased 1/3/2021. Dash warning intermittent service axle locker system. I have never used my axle lockers once. Came on after riding up a very short dirt hill in 4l after shifting back to 4h then my dash began flashing intermittently service axle locker system on and off. Had to drive it home this way with the alert flashing on ans off. Got into driveway and differential tried to lock itself in my driveway while backing and filling into garage. This is dangerous. If differential locks at 70mph on freeway or going down step winding road unexpectedly fear this could cause an accident. At dealer now. Replaced rear axle assembly. Still broken, throwing codes, dealer trying other things. Please know not isolated situation. Many wrangler owners from 2018 to 2021 posting this up. According to jl wrangler forum, fca does not have a fix yet. This should not be happening on a k vehicle in first 90 days! Several owners on 3rd and 4th axle replacements. There are 30 pages of complaints on this. Https://www. Jlwranglerforums. Com/forum/threads/'service-axle-locker-system'-light-on. 13241/page-30#post-1420979 I decided to report this as it appears from the forum fca does not have a fix this is appearing on several jeep wrangler rubicon's but no one has reported it here that I can find. |
| Category | Unknown Or Other |
| Date | Apr 01, 2021 |
| State | WI |
| Description | There is an automotive aftermarket vendor "panoramic jeep worldwide" hq in austin, tx whom is cutting away structure of the factory jeep freedom top to install standard household tempered glass as sunroofs. Adding weight to the top of a vehicle, weakining the oem engineered safety of the freedom top to the degree that the tops will fail in an impact. And no one has cautioned people or issued a warning to this business. I am aware your primary domain is wachdog for the oem's someone needs to warn the public about this. Info@panoramic jeepllc. Com info@panoramicjeep365. Com now to add to the problems- this gentleman a nixon santiago, is recuruiting installers in nyc, pa, va all promotion done via social media (instagraham, tic-tock, and facebook) yet in all apearances have prevented listings of physical addresses and traditional websites with links to a physical address where they can be served by a process server. I beg you to look into this for the safety of us americans. |
| Category | Electrical System, Unknown Or Other |
| Date | Mar 30, 2021 |
| State | GA |
| Description | My 2021 jeep wrangler unlimited sahara's back up camera failed within 3 weeks of my purchase of the vehicle brand new. It was in the shop for two weeks as they couldnt recreate the problem as the back up camera works intermittently. I proved pictures of the blank screen while the vehicle was in reverse. They decided to replace it even though they say jeep wont replace anything unless they can recreate. On saturday march 27th when I went to put the vehicle in reverse the new back up camera failed to work again. This seems to be a common occurrence that I am reading on jeep forums, yet the dealers can never recreate the issue, and when they say they fixed something it happens again. The back up camera should work 100% of the time, not intermittently. This is a standard feature on all new cars in the usa. This is extremely dangerous to not have a reliable back up camera. On top of this issue my sirius xm is intermittent as well skipping the sound about every 10 seconds or so. These issues occur when moving on the highway as well as when the vehicle is stationary. |
| Category | Engine, Power Train |
| Date | Mar 29, 2021 |
| State | FL |
| Description | While towing the manual transmission jeep wrangler rubicon (transfer case in neutral and transmission in 1st gear) 4 wheels down there was an explosion under the jeep with a ball of fire. The vehicle was incapacitated. There was not any smoke, noise or indications of an issue before and up to the explosion. This happened on a straight smooth 4 lane road at 40 mph. |
| Category | Air Bags, Seat Belts |
| Date | Mar 24, 2021 |
| State | LA |
| Description | A car came into my son's lane. To avoid a head on collision, he veered right and went head on with a guardrail. Air bags did not deploy and the seatbelt did not lock. He was on hwy 1090. We find out tomorrow if the jeep will be totaled because it has frame damage. The jeep dealership that has the jeep right now could not tell us why the air bags did not deploy and the seat belt did nothing lock.*dt*jb*jb |
| Category | Electrical System, Engine, Wheels |
| Date | Mar 18, 2021 |
| State | NJ |
| Description | Our 2021 jeep started smoking in the engine and within 10 minutes burst into flames. The entire front end was damaged beyond repair / burned and fire stations had to put out the fire. My daughter, dogs and I were able to make it out of the car but very scary. |
| Category | Steering |
| Date | Mar 10, 2021 |
| State | TX |
| Description | Brand new and from the start the steering wanders and there is a lot of play in the steering. It's a nonstop battle to keep the vehicle going in a straight line and it gets more dangerous with the speed increases. The wandering with the very loose steering causes over steering issues which has caused the vehicle to cross the center line and go onto the road's shoulder. Turning has serious control issues with constant steering adjustments throughout the turn so the vehicle is not tracking a straight line through the turn. This is on city and country roads, straight away and turning throughout corners. |
| Category | Steering, Suspension, Wheels |
| Date | Mar 03, 2021 |
| State | IL |
| Description | I purchased this 2021 jeep wrangler unlimited on september 9, 2020. It is a totally stock vehicle with no modifications of any sort. It has not been driven off road at all, and only on city streets, highways, and interstates, no accidents. While driving on a nearby interstate in january of 2021, at about 77 mph, a minor seam in the road sent my vehicle into what is commonly known as 'death wobble' mode. Had about 4,000 miles on the odometer. On a five hour road trip, it happened over a dozen times on that trip alone. I videoed the car in violent wobble at highway speed and returned the car for another day of service. The local jeep service center ordered a 'steering damper' assembly as a fix for the problem, even though the 2021 wranglers come with that steering damper as standard equipment starting this year. Unfortunately, the part is on an extended back-order, I am told, and won't be available for some time. In the meantime, they did a 'road-force' wheel and tire balance as an interim fix. One tire was at 24 lbs, one was at 17 lbs, and the other two were at 10 lbs and 1 lbs. Since then the car has had fewer, momentary, wobbles of much shorter duration, and has recovered quickly more it does wobble briefly at slower speeds now as well. While driving, I can feel the suppressed wobbles in the steering wheel and gas pedal and am concerned for safety and continued wear and damage to front suspension and tires, and the frequency of having to do costly road force balancing on the tires. I love the jeep but I've lost confidence in the car at this point. I have attempted to upload some video of one of my cars death wobbles, showing its intensity, and refusal to subside until decelerated to about 55 mph. The video exceeds the space allowed for this document, so you'd have to contact me to arrange another way to view it if necessary. |
| Category | Steering |
| Date | Mar 02, 2021 |
| State | TX |
| Description | Brand new vehicle wanders at highway speeds as well as low speeds. Requires constant "arms/hands" pressure to keep vehicle tracking straight. Vehicles pulls to the right despite having undergone 3 alignments now at 3k miles. 2021 wrangler has the upgraded steering box and while no dead spots on the wheel, the right pull is annoying. Plenty of unhappy customers. The fix which seems to be known amonsgt jeep owners is related to longer lower control arms in order to increase caster so the vehicle track straight. |
| Category | Steering |
| Date | Feb 22, 2021 |
| State | FL |
| Description | When driving slow or fast the car wanders and there is 'play' in the steering wheel. Difficult to stay straight and in one lane without constantly adjusting. |
| Category | Unknown Or Other |
| Date | Feb 22, 2021 |
| State | MI |
| Description | Front windshield defroster only blows hot air on center of windshield leaving the driver and passenger windshield frosted and foggy and dangerous to drive especially in the winter. |
| Category | Steering |
| Date | Feb 21, 2021 |
| State | CA |
| Description | A bunch of codes flashed on my dash screen and then steering wheel locked up when I was driving on a city street I had just turned and was going straight at about 30 mph. I had to use excessive force to pull the car over and turned car off and on and then I regained steering. Although the steering was back, the check engine light turned on. I was out of town so I took it to a dealer to see if it was safe to drive 2hrs back home. They checked it said a bunch of codes came up but they cleared them and didn't find anything wrong. They test drove it and couldn't duplicate the problem so they summed it up as a computer glitch, and said it would most likely not happen again and should be fine driving back home. It was fine the rest of that day. The next day as I'm driving it happens again and does another 4 times that day. 3 driving thru crowded city streets once I was driving straight at about 15 mph, next I was at a stop sign and then I was slowing down to pull into a parking spot. The 4th time that day I was on the freeway heading back home. I was in heavy traffic going about 40 mph. Same as the first incident I had to pull over and turn the car off and on again to regain control of steering. And the check engine light stayed on. |
| Category | Unknown Or Other |
| Date | Feb 21, 2021 |
| State | TX |
| Description | The backup camera on my 2021 jeep wrangler unlimited rubicon just stopped working. I got in, started the car as usual, went to back up and the screen is completely black. I've gone 3 different places today and the camera has not worked all day. I literally bought this car brand new 3 weeks ago. This is a safety hazard. Someone will wreck when this goes out on them. It looks like a very common problem when I google the issue! |
| Category | Power Train |
| Date | Feb 14, 2021 |
| State | NM |
| Description | Only 500 miles on vehicle, went off-roading for the first time and within a short time after climbing a steep hill, smoke came from under vehicle and clutch went to floor and stayed. Turned jeep off, pumped clutch which seemed fine but smoke continued for a minute. Went under vehicle after smoke stopped and saw burnt fibers coming out from transmission case. Restarted vehicle and no movement. Towed jeep out to home. Jeep roadside took it to dealership. Apparently the clutch switch plate overheated, flashed, and completely burned away! There's a recall I was unaware of but now 500 miles on brand new jeep and clutch plate, pressure plate, etc must be replaced. Jeep is at tate branch jeep in carlsbad nm where they can give details on damage. |
| Category | Visibility/wiper |
| Date | Feb 12, 2021 |
| State | KS |
| Description | I was driving in fog with ambient temperatures of approximately 9 degrees, windshield iced over approximately 2/3rds from the outside in with only the middle of the windshield clear, front defroster only was on maximum, with no air flow to anywhere else, but would not clear the windshield in front of the driver nor the passenger side. Put hand above defrost vents and was only blowing in the middle, no obstruction. We contacted our jeep dealer and took it to be looked at, they submitted stars case #101853238 and told us that no issues of this type had been reported to them from jeep. We searched on youtube https://youtu. Be/plktxskzni4 and found this same issue addressed except on a 2021 jeep gladiator (jeep pickup). When it happened to us, we did not take pictures as we were more concerned about getting to our destination and then home. |
| Category | Engine |
| Date | Feb 09, 2021 |
| State | IL |
| Description | Less than 200 miles on car check engine light starts blinking car also shaking took it to dealer they replaced a spark plug the next day same thing they then replaced all the spark plugs and told me 2021 wranglers would have a recall on this but I don't notice same problem anywhere |
| Category | Power Train |
| Date | Feb 09, 2021 |
| State | FL |
| Description | There is an active recall for this jeep model. I took it to the dealer today, february 9, 2021, to get it fix and they do not have the parts. The dealer (planet dodge in miami, fl) instructed me to call fca group (fiat chrysler automobile -- owners of jeep), which I did in front of them, and no fixing or resolution. Part of the recall states heated debris expelled from the transmission case may come in contact with combustible materials in the vehicle, potentially leading to a fire. |
| Category | Power Train |
| Date | Feb 08, 2021 |
| State | CA |
| Description | Driving on the freeway and "service shifter" warning appeared on and off. Also, while driving on a city street the warning came on and off. Lights on the shifter flashed. Dealership says the valve body in the transmission is defective and needs to be replaced or the whole transmission needs to be replaced. They stated it's a serious safety concern because the car can stop shifting altogether while driving. |
| Category | Visibility/wiper |
| Date | Jan 28, 2021 |
| State | NJ |
| Description | The back up camera stopped working for a short period of time. |
| Category | Electrical System |
| Date | Jan 16, 2021 |
| State | MN |
| Description | Brand new 2021 jeep wrangler backup camera isn't working the day I purchased it. Just got a black screen when I put the vehicle in reverse from a parked position. I've restarted the vehicle multiple times thinking it'd reset the screen but still no luck. |
| Category | Visibility/wiper |
| Date | Dec 25, 2020 |
| State | OH |
| Description | When driving during a medium snow fall: the front windshield defroster is terrible! Even with the front defroster on high heat, and full defrost mode, the defroster only blows hot air onto the center portion of the windshield. The right and left sides of the windshield get no hot defrost air (no air whatsoever) and snow and ice builds up on the right 12' and left 12' of the windshield. This also causes heavy snow/ice buildup on the wiper blades. Terrible and dangerous windshield defroster design. Air comes out of the center defrost vents only. No air comes out of the windshield vents in front of the driver or passenger. Horrible and dangerous design which makes visibility while driving during a snowfall almost impossible. |
| Category | Steering |
| Date | Nov 29, 2020 |
| State | NV |
| Description | The jeep has excessive steering play and wanders in the lane. When travelling in a straight line, the vehicle requires constant and significant steering correction. This issue becomes more pronounced and dangerous at speeds above 60mph. Two repair attempts have been made by jeep only of las vegas, but the problem persists. This vehicle has the new black steering gear box and 840 miles. After the last repair attempt, the problem is worse. Vehicle is now too dangerous to drive. |
| Category | Steering |
| Date | Nov 17, 2020 |
| State | TX |
| Description | Steering has excessive play. Seems to be more noticeable on hot days. The vehicle seems to drift leading to constant correction while driving. This happens at all speeds. |
| Category | Steering |
| Date | Nov 03, 2020 |
| State | VA |
| Description | Tl* the contact owns a 2021 jeep wrangler. The contact stated while driving 45 mph, he became aware that the steering wheel was loose and failed to steer the vehicle straight. The contact stated no warning light was illuminated. The vehicle was taken to lindsay chevrolet located at 15605 jefferson davis hwy, woodbridge, va 22191, (571) 200-4754, where it was diagnosed with needing the steering gear to be replaced and the steering module updated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 225. |
| Category | Engine |
| Date | Oct 24, 2020 |
| State | MA |
| Description | Vehicle is brand new and the check engine light came on only after 300 miles. Dealer diagosed the problem with o2 sensor failure and valve cover defect. The vehicle ran very rough and felt like it was about to stall. Search on jlwranglerforums shows there are others experiencing similar problems with less than 500 miles on the odometer. |
| Category | Steering |
| Date | Oct 20, 2020 |
| State | TX |
| Description | Wandering steering above 30 mph won't track straight, excessive play in the wheel. Ordered from dealer went to the shop for steering issues at 52 miles and back again 2 weeks later, just picked it up from the dealer and steering is worse, I feel it is unsafe for my 17 year old daughter to drive. |
Share your story
Does this ring a bell? Have you had a bad experience too? Sound off and share your experience with other visitors in the comment box below.
About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
See more posts from Brian Jones
We bought a brand new 2021 Jeep Wrangler in Mar this year. We drove from Sugarland to Galveston one night and the next day morning I saw a flat tire and a crack in the windshield about 1” long.
By afternoon the crack had spread to 8 inch long. So mind it, No Off road driving was done
So we paid $275 for an authentic brand new 2021 Jeep windshield.
The next day on our way to the airport an other small stone hit it and now we have a 12inch crack on our windshield. Obviously this is no STURDY vehicle, Its a lemon
The tire and windshield being repaired in under 6 months???
I have had 7 cars in the last 30years. None of them fared so poorly.
I’m extremely disappointed with Jeep Quality. Never again will I buy a Jeep