Build quality and electrical issues among the top complaints received by the NHTSA from vehicle owners
Compact cars aren’t as popular anymore, but drivers looking for a cost-conscious model were fond of the 2018 Chevrolet Sonic. In fact, it turns out that this compact model features a faulty electrical system, defective seats and a shoddy powertrain.
Electrical System Problems
While the 2020 Chevy Sonic is considered a budget-friendly vehicle, the electrical system must still be capable and functional. Yet, owners are struggling with getting aspects of the Sonic to function correctly.
Here is one NHTSA complaint worth reading. “2020 Chevrolet Sonic. Consumer writes in regards to defective keyless ignition. The consumer stated that it was possible to turn off the keyless entry without first putting the vehicle in Park. It is also possible to shift out of Park before starting the ignition.”
These are actually concerns that should be part of a recall, especially considering that the vehicle could roll away without even being turned on. However, Chevy hasn’t issued a recall or stated anything about this situation. Instead, the communications are filled with messages, such as what is found with Service Bulletin #PIP4670H. It states that after swapping out the Engine Control Module, owners might face a no start situation. If the ECM is being replaced, there is already a problem being dealt with. No one wants to deal with fixing a problem that resulted from fixing a problem. This is precisely the “excitement” that no one hopes for.
2020 Chevrolet Sonic Complaint Summary
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Problems with the Build Quality
When buying a cheaper car, customers expect to lack high-end features, but they don’t plan on having a jalopy that can’t hold itself together. Yet, that’s some of what is happening with the Sonic.
Here is a Cars.com review that touches on several problems. “1. The windshield wash sprayers are crap, The shoot 3 streams. I replaced mine with oem fan pattern sprayers for a cruze… 2. The headrest is tilted too far forward. And that can’t be adjusted… so it can bounce off the back of your head. 3. The fuel tank capacity 12.2 gallons? I don’t think I’ve ever put more than 10 in it. Sure the price at the pump is a nice result because of this. But the range (366 miles) makes you spend more time at the pump.”
It doesn’t seem that the Sonic was well thought out when constructed or designed. Even Service Bulletin #P10281H states that there is trouble with underbody corrosion. On a new vehicle, this shouldn’t even be something that’s coming up. Is the automaker even skilled in putting cars together? “Small packages” don’t require that much precision to get right. If Chevy can’t handle the smallest tasks, how can the company be trusted with the larger lineup of vehicles?
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