2021 Volkswagen Jetta Problems and Top Complaints – Is Your Car A Lemon?

Air bags and engine issues are among the top complaints received by the NHTSA from vehicle owners

The 2021 VW Jetta provides some luxury touches at an affordable price. The automaker claims this popular model “can help you stay out of trouble,” but what if the vehicle itself is the trouble? With faulty air bags, a defective engine and a poorly-made structure, customers have a lot to complain about.

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Problems with the Air Bags

If the Jetta is keeping people out of trouble, the air bags should work as designed. However, that doesn’t seem to be the case, according to real drivers.

Just take this NHTSA complaint as an example. “The contact owns a 2021 Volkswagen Jetta. The contact stated that the air bag warning light was illuminated. The vehicle was diagnosed with needing the air bag control module replaced. The vehicle was not yet repaired.”

On top of that, there is an air bag-related recall worth mentioning. NHTSA Campaign Number 21V492000 states that the air bag control module might not be positioned properly, causing the air bags to deploy the wrong way when a crash occurs. It turns out that the factory welded the module in the wrong position because VW is so concerned about safety.

Problems with the Engine

The Jetta can provide a good amount of power, but the reliability of the engine is up for debate. It doesn’t seem to provide the feel and dependability one would expect from a new vehicle.

One Edmunds review reads, “My car has less than 300 miles on it and it is a month old.  I’ve noticed that each time I accelerate onto a highway or high speed roadway- there is a weird noise that emanates from the engine between 25-30 MPH that last for a few seconds- metal on metal type of sound.”

Of course, there’s not much that can be expected from an automaker that can’t even get the simple rear view camera right. NHTSA Campaign Number 20V716000 talks about how the rear view camera malfunctions, leading to a black or frozen screen on the infotainment system. Without the right image showing up, an accident is much more likely, further proving that the Jetta is leading to the trouble instead of preventing it.

Problems with the Structure

How well is the VW Jetta made? According to current drivers, it doesn’t seem the manufacturer put a lot of TLC into the design and production.

This Edmunds review states, “Another thing I noticed is how cheap everything feels inside the car, don’t get me wrong it has great safety features inside, but it feels very plasticy and cheap. It is not a car I feel safe in or feel is reliable. It is not a smooth drive at all! I am so glad this is only a rental car because I would have regretted actually buying this car very much.”

There’s another recall showing the lack of attention during manufacturing. NHTSA Campaign Number 21V038000 says that there are vital bolts missing from some front seat tracks. Without these bolts, the seats can move around unrestricted, leading to an injury during an accident. Furthermore, the Jetta has been the subject of some class-action lawsuits. It turns out that numerous vehicles, including the Jetta, have been shipped out with leaking panoramic sunroofs. So, on top of having all of the annoying defects, customers also have to deal with being rained on during a commute to further add insult to injury.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work aid your lemon at no cost to you. The law makes VW pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win.


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About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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