2021 Jeep Compass Problems and Top Complaints – Is Your Car A Lemon?

Powertrain and structure issues among the top complaints received by the NHTSA from vehicle owners

Jeep is known for making capable, sporty SUVs, so how does the 2021 Jeep Compass stack up? According to the manufacturer, it’s going to help “make an impression,” but that might not be a good thing. In fact, this defective powertrain and shoddy structure are what is causing a stir, but not for favorable reasons.

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Problems with the Powertrain

For a vehicle to be reliable and dependable, the transmission must work as expected. However, Jeep Compass owners are flooding the internet with complaints about the powertrain.

Here’s one from Edmunds. “The problem is the transmission – leave it in automatic mode and you’ll never see that power, it shifts into high gears early and STAYS THERE… Oh, if the problem ended there. While this technique works (I use it every time I go out), the engineers have designed a delay in the downshifting to prevent numbskulled drivers from downshifting too fast into a gear that’s too low.  Wish they wouldn’t do that, I’m not an idiot.  At the very least, they could make this delay settable in the Settings on the info screen.  Would also help if it had shifter paddles flanking the steering wheel but I suspect the built in radio buttons are in the way of that idea.”

The powertrain is a basic component of any vehicle. With that in mind, any decent automaker should know how to make one. However, Jeep can’t seem to get any basic systems right. Just look at a recent class action lawsuit that involved the previous Compass model. It appears that oil was burning far faster than it should have, resulting in critically low levels. Not only was this defect causing the Compass to stall, but it would also lose power without warning in the middle of the road. It’s unclear if the 2021 Compass suffers from the same defect, but it shows how incompetent the brand is. A stalled Compass is sure to “make an impression,” one that causes the driver deep embarrassment.

Problems with the Structure

The criticism goes beyond the consumer but overflows to the automotive publications. No one seems impressed with the build quality of the new Compass.

Here’s what Car and Driver had to say. “Its ride and interior quality are less refined than many of its direct rivals…it’s one of the least desirable compact crossovers.”

At this point, one has to wonder if Jeep knows how to build vehicles at all. Just look at Service Bulletin #S2008000176. It shows that the heated seats can’t be used in any level but High. To resolve the situation, drivers have to physically shut down the SUV and turn it back on. It’s like rebooting a computer when it’s not working right, except the driver might be in the middle of the highway when their rear-end is being burned. It would be difficult to do a “reboot” right then. What kind of impression does Jeep hope this Compass will make? Because right now, most people agree it belongs in the junkyard.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work aid your lemon at no cost to you. The law makes Jeep pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

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Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win.

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones

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