2021 Ford F-250 Problems and Top Complaints – Is Your Car A Lemon?

Brakes, structure, and steering issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

When it comes to driving a capable pickup, many consumers turn to the 2021 Ford F-250. After all, Ford claims the new lineup is the “most capable Super Duty.” However, customers are running into trouble with the service brakes, structure and steering, causing many to second-guess their choices.

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Problems with the Service Brakes

When it comes to stopping a heavy-duty pickup, it’s imperative to have a solid set of brakes intact. Yet, customers have been complaining about the stopping power of the F-250.

Here is one remark from an NHTSA complaint. “I purchased this truck and as I left the dealership, the pin holding the brake pedal to the linkage fell out because a circlip was not installed to hold it in. I was coasting into a busy highway, so I was able to think quickly and use the emergency brake. Had I not done that I could have been killed by highway traffic. At that time a service tech was called out and took the truck into service. I rescinded my purchase agreement due to this as I did not feel safe driving this vehicle.”

How many people might not have been so lucky? Surely, this wasn’t the only Ford truck that left the plant with this defect. However, Ford isn’t discussing the situation or any brake-related conditions in the service bulletins. Instead, owners are now victims of gaslighting, causing them to question if there really was a problem or they did something wrong. Instead of wondering, maybe it’s just time to switch brands and be done with the issues.

Problems with Structure

Proving that the Ford truck lineup isn’t made up to standards, one only has to look at the problems with the structure in the F-250.

Another NHTSA complaint states, “The truck tailgate opened by itself 4 times since receiving the vehicle (5 month period). It happened both while stopped and while driving. This put drivers behind me at risk for cargo spilling out, though luckily that did not happen. The last incident scratched and dented the lift gate as it fell upon an attached bicycle rack in its raised storage position. I have not yet reported it to the dealer and plan to do so when I return from a trip. No messages on the dash were noticed. The problem appeared during the first month of use, but I assumed it must have not been fully closed. Since then I have been much more careful of closing and checking the liftgate, and I still find it open or hear a thud as it fully opens while parked or driving.”

Of course, Ford has nothing to say about this either. However, the NHTSA currently has the Ford F-150 trucks under investigation because of the same problem on earlier models, so it’s only a matter of time before the 2021 lineup comes under scrutiny as well. In the meantime, other drivers should stay far away from the F-250 trucks on the road unless they want to dodge debris coming out of the bed when the tailgate fails.

Problems with the Steering

To properly control a heavy-duty truck, like the F-250, it’s necessary to have a solid steering system. However, this is one more area that isn’t up to par.

One Cars.com review states, “Steering is an issue, Truck has play in the steering, Dealership says it is per design. If this would have showed up during the first test drive I would not have bought the truck. at 9600 miles now.”

Why would anyone expect this Super Duty to be built to any level of standard? After all, the Ford lineup was previously involved in a multitude of class-action lawsuits because of the defective fuel pumps used. It would seem that the steering system is just one more afterthought put into this lineup that is supposedly the “most capable Super Duty.”

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Ford pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones

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