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When it comes to luxury car models, few are able to turn heads as the 2022 Genesis GV70 does. After all, the automaker says that this vehicle can “make way for want.” Yet, customers want a lot more, especially a powertrain that’s not defective and brakes that don’t malfunction, putting the driver and passengers at risk.
Click on other model year to view more problems: 2023
Contents
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Complaint Category | Number of Complaints |
---|---|
Power Train | |
Unknown Or Other | |
Electrical System | |
Lane Departure: Warning | |
Forward Collision Avoidance: Adaptive Cruise Control | |
Suspension | |
Service Brakes | |
Vehicle Speed Control | |
Forward Collision Avoidance: Warnings | |
Lane Departure: Assist |
The most common problems owners of the 2022 Genesis GV70 are complaining about to the National Highway Traffic Administration (NHTSA) relate to the powertrain. But there are also complaints about the GV70’s windshield cracking, brakes malfunctioning, as well as suspension problems.
Complaints filed under the Unknown or Other category include harsh criticism about the ergonomics of the brake and gas pedals. Another complaint in this category blames a faulty electrical system, and both highlight stalling and loss of power issues.
Aside from these complaints, there’s a serious defect that led to a recall in October 2021. NHTSA Campaign Number 21V796000 says that the driver or passenger seat belt pretensioner can explode when it is deployed. Considering this is needed when an accident occurs, occupants are in more danger than they might recognize. Plus, when the seat belt pretensioner explodes, metal fragments, identified by the NHTSA as “shrapnel,” can shoot out of the assembly. This can cause further injury to people in the vehicle.
So, it’s no surprise that since the recall, the NHTSA has had an open investigation into the seat belt pretensioner issue.
The powertrain in any luxury automobile must be top-notch for a smooth ride, but complaints about the GV70 powertrain suggest it isn’t. Confusingly, the complaints are all quite different from each other.
The very first complaint to the NHTSA about the Genesis GV70 addressed the powertrain. It says, “This car (has) had a lack of power since inception. The transmission had a horrible grinding sound during the upshift and down shifting of the transmission. Hyundai Corporation did replace the transmission but the grinding sound is not completely gone. The check engine light is currently on and has appeared for the second time with less than 6K on the odometer. I have scheduled another appointment to take it in on 02/14/2022.”
The second complaint was about a lack of acceleration and an inability to drive over 30 mph on the freeway. The owner, from California, was told it would take about 3 weeks for an inspection and diagnosis.
Another complaint states that the GV70 loses motive power and stalls. And another describes how the 4-wheel drive system disengages and provides power only to the rear wheels. Disconcertingly, the complaint states: “Genesis cannot tell me if the car is safe to drive until the part arrives, saying only if I do not feel safe to drive it, don’t.”
For now, Genesis Motors, Hyundai’s luxury division, isn’t saying anything about powertrain issues. Strangely, there aren’t any manufacturer communications reflected on the NHTSA website for the Genesis GV70 even though there is a recall and open investigation.
The braking problems described in complaints to the NHTSA are unusual. For example, a Florida owner describes how the GV70 “rocks forward then backward before driving off, which leads to a sensation of whiplash for the driver.” Additionally, this creates an unexpected delay in acceleration that almost caused an accident. It also led to “unnecessary strain on the neck.”
The complaint states that “It appears to be an issue with the 2 systems (auto start and stop and brake hold) interacting with each other.”
Another complaint singles out the ergonomics of the brake and gas pedals on the top trim of the GV70. It states that “the ergonomics for both pedals are horrible.”
If you think you have a lemon it’s a good idea to do something about it. It won’t cost you anything because the law makes Genesis pay the legal fees for lemon law cases. This means that you may be able to get your lemon out of your life.
Did you know that every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you? It’s true, and all you have to do to find out if Lemberg Law can help you is to call our Helpline. Alternatively, you can fill out our contact form. We will assess your Genesis GV70 problems free of charge to see if you have a potential case.
Category | Lane Departure: Assist, Lane Departure: Warning, Structure:body |
Date | Mar 25, 2023 |
State | IL |
Description | The issue reported has been since day one having the vehicle. The hood shakes excessively, sometimes violently, while driving at highway speeds as well as at non-highway speeds if any significant headwind is present. This flapping creates uneven and unpredictable drag that affects the straight-line tracking of the vehicle under normal driving situations. These characteristics are exacerbated by turns at highway speeds and on surface streets on particularly windy days. As the hood rises, air enters the engine compartment and causes uneven pressure changes and an unpredictable swirling and turbulent flow of air that the vehicle is not designed to handle. These combined forces acting on the vehicle throw the lane assist, cruise control, and lane departure warning systems into fits. On more than one occasion I have had to 'fight' the vehicles inputs to stay on the desired track and to avoid departing the road. Aside from immediate safety concerns, the abnormal stresses imposed on the vehicle, components, and tires are causing wear at an unknown rate and a premature component failure is likely. Napleton genesis attempted to adjust the hood on two occasions prior to claiming to put a new hood on the vehicle. After yielding no positive results, a remedy was sought by contacting genesis motor america. They claimed to not know of similar complaints. After several email and phone conversations the vehicle was sent to pugi genesis for another failed adjustment attempt. My suspicions that it is a design flaw relating to the 'clamshell' design of the hood were confirmed by the contact below, who stated on a recorded line on wednesday, march 22, 2023, that she received an email from 'the engineers' claiming that they are aware of the issue and that they will not follow up because 'it is fine'. She also admitted that she is aware of several gv70 owners that have made similar claims. Brianna national consumer affairs genesis motor america o: 1. 833. 462. 8723 ext. 65009 |
Category | Fuel/propulsion System |
Date | Mar 18, 2023 |
State | TX |
Description | During a road trip, the gv70 only having about 5000 miles, a check engine light came on. Cause of said warning was fuel injector malfunction. The car still operated normally. Took in to dealer repair shop after getting back home from road trip and dealer had car for over 5 weeks to replace a fuel injector chip. Since replacing the chip, no other problems have occurred. |
Category | Back Over Prevention, Engine And Engine Cooling, Power Train |
Date | Mar 17, 2023 |
State | AZ |
Description | The contact owns a 2022 genesis gv70. The contact stated while attempting to reverse, the vehicle launched forward without warning. The contact then shifted to drive and the back over prevention camera screen activated. There was also an abnormal sound coming from the vehicle. The vehicle was taken to the dealer and the dealer stated the battery was low and there was no coolant in the reservoir or radiator. The vehicle was repaired but the failure continued. The vehicle was taken back to the dealer but was not diagnosed. The manufacturer was not contacted. The failure mileage was 4,977. |
Category | Seat Belts |
Date | Feb 21, 2023 |
State | PA |
Description | Manufacturer recall number012g nhtsa recall numberawaiting1 recall statusrecall incomplete summary hyundai/genesis is initiating safety recall 012g to address a condition previously referenced in recalls 211/009g, 219, 220, 223, 229, 231, and 238/011g regarding the seat belt pretensioner. This recall includes certain, newly identifed genesis vehicles based on hyundai/genesis' analysis and testing using recovered parts associated with a known field event. Further testing using crash pulse parameters similar to the known field event confirmed the subject genesis vehicles' susceptibility to micro gas generator separation. Hyundai/genesis is initiating this action to ensure the safety of its vehicles for genesis customers. Safety risk the front driver and/or passenger side seat belt pretensioners in the subject vehicles were installed containing pyrotechnic-type pretensioners thatmay deploy abnormally during a crash. An abnormal pyrotechnic pretensionerdeployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. The potential forthis condition is dependent on vehicle characteristics, pretensioner load limiter specification, airbag control unit logic, crash duration, and severity. Remedy remedy not yet available |
Category | Power Train |
Date | Feb 04, 2023 |
State | MI |
Description | My 2022 gv70 with only 7,025 miles started making a whining/grinding noise. Shortly after the drivetrain failed while driving the vehicle just after exiting a highway. The vehicle while moving forward every few feet would make a loud bang. While trying to reverse the vehicle the drivetrain was locked and vehicle would not move in reverse even in neutral gear. The service center after 2 months of "investigation" has stated the transfer case needs to be replaced but gave no details on what actually failed. Vehicle is still at the service center awaiting an eta for part and repair. After reading several forums this seems to be on-going issue with failure of the transfer case with genesis gv70 and possibly others. This is a safety concern and is a known issue impacting multiple vehicles that could lead to accidents. I believe this should be investigated by nhtsa. |
Category | Electrical System, Lane Departure: Warning, Steering |
Date | Jan 30, 2023 |
State | MA |
Description | The issue started 1/24/2022 9:30pm when the car steering wheel buttons features where off and 2 warning lights on. All self driving mode assistance where off. I took the car to nashua hyundai 140 daniel webster hwy, nashua, nh 03060 tel 603- 888- 8080, I believe was the week of the 31, and they ordered the 3 parts. They told me it was safe to drive the car. During saturday 1/21 I drove to nyc to meet my cousins for my uncle funeral. I noticed that the car was slightly accelerating itself without no warning. On 1/22 sunday returning home from nyc, I notice that I had to put the brakes more frequenty. On 1/27/2023, the 3 electric parts were installed and when leaving the dealer the car was not responding to the acceleration (it won run) and abruptly accelerated. Then at the highway us 3 south it started to reduce speed by itself (55/65 zone). Almost 2 car collide with me at the rear at they had to reduce speed abruptly. I returned to the dealer with the warning lights on. The technician plug the computer deffects detector and the system could not detect the error. The warning signs where off. He drove the car and there found the traction control coming on and off causing the car to accelerate and reduced speed by itself. I thought I was not going to make it as they were a lot of trucks near me when I was trying to drive and return to the dealer. I sworn to protect the public health since 2015, I am fulfilling that duty with this report to avoid preventable accident or death. I believe this car advance ai/ml system are blocking access to detection system to detect errors. Which could endanger findings of significant errors that can cause injuries or death while driving. All repairs documented are at the dealer and inside the car. The car still at the dealer as of today if you need to conduct an inspection 1/30,/2023. Also, the genesis app is not recording malfunctioning until the dealer connect the system. [xxx] cell [xxx] for any questions information redacted pursuant to the freedom of information act (foia), |
Category | Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Warnings, Vehicle Speed Control |
Date | Dec 16, 2022 |
State | FL |
Description | The location of the sensors for the forward collision, adaptive cruise control and lane departure are located too low in the front grill. During snow conditions ice and snow cover the sensors and they do not operated properly. I purchased my vehicle in august 2021 and last winter as well as today (december 16, 2022 while driving near chicago I encountered several instances where the above systems did not work properly. I contacted my local dealer as well as the genesis motor vehicle company. The dealer confirmed they had several similar complaints to mine. I was advised by both the local dealer as well as genesis motor company to turn the systems off in snowy conditions. Disconnecting the system results in an unsafe situation. The location of the sensors is too close to the pavement. Genesis needs to correct this design flaw. |
Category | Unknown Or Other |
Date | Sep 27, 2022 |
State | GA |
Description | I am uncertain what exactly is wrong with my vehicle. As it appear the certified dealer is also not unaware how to resolve the issue. My vehicle has sat at the lithia springs, ga hyundai dealership since approximately august 23, 2022. I requested service on my vehicle because it started stalling, and shutting off while operating the vehicle without warning. This is a major concern as it put the driver and passengers at risk considering the circumstances. The last time I drove my vehicle. It shut off completely while driving on major interstate I-20 in the middle of expressway, surrounded by other vehicles. With much caution, we made it to the side of the highway. Where we restarted my truck and proceeded to make it back to lithia springs hyundai, where we picked up my vehicle just a hour prior to this event. We were assured my vehicle was repaired properly. Later realizing in fact no repairs had been made at all. My vehicle shut off 3 additional time before reaching the dealership. Where we road slowly through traffic with hazard warning lights flashing. My vehicle has sat without repair since it was left that day. This week, I was contacted by a case manager with genesis and instructed to come pick up my truck, return the loaner vehicle. Drive my truck two hours away to another dealership in albany georgia to further assist with just a review of my vehicle. Please let it be known. No repairs has been made to my vehicle. Yet I am being asked to risk my life by driving a knowingly unsafe vehicle. Putting myself, as well as other people lives in danger, for a task that should be handled by the manufacturer. I have been more than patient! Allowing a fair opportunity for genesis and lithia springs hyundai to come up with a better resolve that doesn't involve me possibly dying for supporting their brand! This entire experience has impacted my life severely! Causing a enormous amount of stress |
Category | Power Train |
Date | Sep 09, 2022 |
State | MA |
Description | 2022 genesis gv 70 advanced model, all wheel drive warning light is illuminated on the dashboard at first at random driving condition (highway / city) and at no particular speed. This occurred intermittently over a two week period progressing to the light illuminates after 5-10 min of driving after both a hot and cold start. When the light comes on, the 4 wheel drive system disengages and provides power to rear wheels only. Upon inspection by genesis service, the transfer case is in need of replacement. A google search "gv70 awd warning light" yields details on numerous others with the same problem, generally with less than 5k on the car. Genesis cannot tell me if the car is safe to drive until the part arrives, saying only if I do not feel safe to drive it, don't. The dealer / service dept reported others with the same problem as well and suggest some form of a recall is needed by genesis. Genesis cannot tell me if the car is safe to drive until the part arrives, saying only if I do not feel safe to drive it, don't which was/is not very helpful nor responsible as a premium vehicle manufacturer. |
Category | Electrical System, Power Train |
Date | Aug 29, 2022 |
State | CA |
Description | The contact owns a 2022 genesis gv70. The contact stated while driving at an undisclosed speed and coming to a stop, the vehicle lost motive power and stalled. The vehicle was restarted and operated normally. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure was mileage was 6,000. |
Category | Power Train, Service Brakes |
Date | Aug 01, 2022 |
State | FL |
Description | While having brake hold feature enabled, with the auto start and stop system, the car rocks forward then backward before driving off, which leads to a sensation of whiplash for the driver as well as create a 1-3 unexpected delay in acceleration which almost caused an accident while turning on to a main road from a minor road. As well as lead to unnecessary strain on the neck. It appears to be an issue with the 2 systems (auto start and stop and brake hold) interacting with each other. |
Category | Unknown Or Other |
Date | Aug 01, 2022 |
State | FL |
Description | On the top trim of the genesis gv70, with the upgraded sport break and gas pedals the ergonomics for both pedals are horrible. The gas pedal in particular requires a significant amount of force to be depressed from a normal driving position in all drive mode (except the sport modes) resulting in pain and frequent muscle contract episodes while driving- which caused be to pull off on the soft shoulder while driving on the highway as I was unable to continue driving. It has also caused prolonged pain in my achilles tendon and I'm unable to drive the car without a leg brace, or I may experience severe muscle contract while driving which would prevent me from pressing gas all together. Its only noticeable after at least 3 weeks of constant driving, so its not something new buyers would be able to identify readily. Additionally the lower trims gv70s have different brake and gas pedals which are more ergonomic, and require significantly less force to be depressed so it wont be noticeable on those trims. |
Category | Unknown Or Other |
Date | Apr 23, 2022 |
State | OH |
Description | The front windshield of the car is not sturdy. I have two road trips and a small stone hit the front windshield and is easily chipped. I have two experience with this kind of incident my speed was within normal range and other incident was city driving. |
Category | Suspension |
Date | Mar 31, 2022 |
State | WA |
Description | My car hit a curb and the front strut insulator broke through the upper strut mount. The tire was blown but the wheel was undamaged. Repairs were made by a genesis dealer. Was told it should have been a warranty repair, but the repairing dealer said no. I believe it should be a warranty item as I have heard about similar problem. 01 |
Category | Power Train |
Date | Mar 29, 2022 |
State | CA |
Description | Feel difficulty for acceleration and could not drive over 30miles on freeway. It was very dangerous in freeway most cars passed over 70 miles and gave warning signs from the back. No warning signs, messages nor symptoms before. Request roadside towing service and received call from local dealer will take 3 weeks to take inspection for diagnosis. Called customer service several times and received answer will call back 3 - 5 days only with no further action. |
Category | Power Train:automatic Transmission |
Date | Feb 08, 2022 |
State | AL |
Description | This car had a lack of power since inception. The transmission had a horrible grinding sound during the upshift and down shifting of the transmission. Hyundai corporation did replace the transmission but the grinding sound is not completely gone. The check engine light is currently on and has appeared for the second time with less than 6k on the odomoter. I have scheduled another appointment to take it in on 02/14/2022. |
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win.
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I recently bought a genesis gv 70 and it’s almost 2 months old now. My car is in the dealership for 15 days now and diagnosed a problem with electric recirculation valve . Can you please advice how can i proceed with this Issue.