Electrical system, brake and structural issues among the top complaints received by the NHTSA from vehicle owners
The 2023 BMW X7 is a full-size SUV made by the German automaker. It’s the largest option in the current lineup and the most expensive. The first X7 was planned in 2014, but it didn’t become a model until March 2019. In the United States, the BMW X7 is manufactured in Greer, South Carolina, at Plant Spartanburg.
More than 100,000 X7 models have now been sold, with 2022 being one of the best years. If popularity continues, the 2023 BMW X7 could surpass those previous sales numbers, making it the most wanted model yet.
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Most Common Problems with the 2023 BMW X7
From the outside, the 2023 BMW X7 is nothing but luxurious and classy. This large SUV looks great as it heads down the road. Yet, once drivers get inside, they find it riddled with problems (NHTSA). From electrical system malfunctions to service brake issues and structure concerns, BMW hasn’t made the vehicle everyone hoped for. Aside from that, the warranty isn’t covering a lot of issues, leaving customers with an expensive vehicle that needs pricey repairs.
2023 BMW X7 Complaint Summary
|Number of Complaints
|Back Over Prevention: Automatic System Braking
|Forward Collision Avoidance: Automatic Emergency Braking
|Lane Departure: Warning
|Service Brakes, Air:antilock:abs Warning Light
|Unknown Or Other
Electrical System Problems
- Defective Lane Departure Warning: On several occasions, owners have complained about the dangerous lane departure warning system that self-corrects. When it’s not working properly, it can cause the SUV to swerve into other lanes. So far, the only notable repair has been to turn off the lane departure system, which leaves drivers unprotected.
- SOS Warning Message: After only driving a handful of miles, some owners have experienced an electrical system failure that prevents using the SUV. One owner noted that the “Unable to Drive” and SOS messages came on the display right before the vehicle came to a complete stop while driving. After restarting the vehicle, the driver was able to get the vehicle home, but the failure had to be diagnosed by a local dealership. Technicians told the owner that a software update was required.
- Malfunctioning Driver Assist Systems: After multiple errors with the driver assist equipment, owners are starting to get frustrated. One driver, in particular, was told they needed to pay $1,000 to replace sensors on the front of the SUV because a pebble damaged it and caused the malfunctions. This damage wasn’t covered by the warranty, making the owner quite irate, understandably.
- Random Warnings: Sometimes, the electrical system problems manifest as various warnings occurring randomly. For example, one driver has an emergency communications system failure message one day and a Driving Assistant Pro failure two days later. By the seventh day, another warning came on saying, “Emergency Situation Detected, Car is Stopping, Please Pull Over.”
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- Unstoppable Situations: Within six months of ownership, drivers have dealt with completely malfunctioning brakes. Even with the brake pedal pressed, the SUV barely stops on some occasions, leading to a dangerous on-road situation.
- ABS Warning Light Illuminated: Not only have drivers been dealing with a warning light for the ABS, but there have been reoccurring warnings saying that owners need to stop the vehicle because of an emergency. In some cases, the vehicle continues driving despite the message, while other people have had to scramble to find a safe place to stop because the SUV was shutting off.
- Automatic Brake Assist Failure: One driver put their vehicle in reverse with the backup assist feature activated yet struck the vehicle behind them. There were no warning lights or messages to tell the driver that there was a car behind them, causing damage to both vehicles. Once the vehicle was spotted, the driver put their foot on the brake pedal, but it didn’t stop the SUV. This occurred within the first 200 miles of the SUV’s life.
- Defective Soft Close Feature: The Soft Close aspect of the BMW X7 is supposed to ensure a gentler experience, with no slamming of the doors. Yet, owners are complaining that the system has a major malfunction that allows doors to close even if there’s an obstacle in the way. It has closed on fingers and hands, leading to a serious safety concern, especially when children are involved.
- Unsecured Bolts: One owner was experiencing random noises, especially during acceleration. After taking the BMW X7 to the dealership, this owner discovered that the bolts on the transfer case weren’t properly secured and were rattling.
- Twisted Seat Belts: Owners have been having trouble with the seat belts twisting around. One owner tried to have it fixed through the warranty and was denied the claim. They had to have it fixed on their own.
What to do if your 2023 BMW X7 is a lemon?
Even in the world of automobiles, even the most impressive, popular models can sometimes roll off the line as lemons. If you’re beginning to suspect that your 2023 BMW X7 might be be lemon, you’re not alone in wondering what comes next.
We’ve assisted thousand consumers in securing settlements directly from automobile manufacturers. These include a range of outcomes, from cash settlements and buybacks to obtaining replacement vehicles and facilitating trade-ins. We can help you to.
Reach out to our dedicated Helpline today, and let’s start the process of evaluating your individual situation.