2022 Polestar 2 Problems and Top Complaints – Is Your Car A Lemon?

Brake and Tire issues are among the top complaints from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

Is your vehicle experiencing TCAM problems including door lock, GPS, LTE, Bluetooth connectivity issues? Read our post about Polestar 2 TCAM problems.

The 2022 Polestar 2 is a luxury electric vehicle that is new to the scene but guarantees customers it will impress. In fact, the automaker claims it is “the way electric cars should be.” Yet, actual owners can’t stop complaining about the defective service brakes and bad tires.

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Problems with the Brakes

Stopping a vehicle before it hits something else is one of the most critical functions any car should have. Yet, the service brakes seem to be one of the top complaints about this model.

Here’s one NHTSA complaint worth reading, “The rear brake pads on Polestar 2s (P2) are susceptible to adhering to the rotors, causing a juddering noise from some of the pad breaking off and left stuck on the rotors. This appears to happen in wet climates, after its driven in the rain, after the wheels are cleaned with water, or stored in a humid space. Typical symptoms are: (a) the morning after the pads are exposed to water or excessive humidity, the brakes makes a loud THUD noise when initially moving it out of standstill; (b) it then proceeds with a low-pitched grinding noise coming from the wheels, and then goes away after a few seconds. If the grinding noise persists, turns into a sound similar to having a flat tire, and eventually turning into a repetitive judder noise when either applying the brakes or quickly releasing the accelerator when OPD, there’s a good chance you have this issue. Cause: A high percentage of the brake pads’ material consists of metal with an outer metal coating that helps with break in and corrosion. These pads create significantly more brake dust, which coats the rotors while driving. The metal in the dust adheres the pads to the rotors, especially when wet. The leftover thumping noise is brake pad material that broke off and remained on the rotor. It’s possible the parking brake uses the same rear brakes. In this scenario, the brakes are essentially applied overnight, which further exacerbates the pad bonding to the rotors. At this moment, it’s not possible to park your car without applying the parking brake.”

How can anyone feel comfortable with the 2022 Polestar 2 brake system design when the company has crazy recalls coming right out of the gate? NHTSA Campaign Number 21V110000 states that the Battery Energy Control Module (BECM) microprocessor can reset while driving, causing the high-voltage system to disconnect. When this happens, drive power is lost and accidents are much more prevalent. With all of these issues being dealt with by the company, it seems unlikely that the brakes will be looked at any time soon. Maybe the tagline should be “the way electric cars shouldn’t be,” following the premise of do as I say, not as I do.

Problems with the Tires

If that wasn’t bad enough, customers aren’t even getting the right tires put on the Polestar 2, causing handling and traction issues.

Here’s one example from an NHTSA complaint. “I got my 2022 Polestar 2 in November and just realized my 19″ Michelin Primacy 4 tires are summer tires. I live in the Northeast US where the weather gets very cold and we get a lot of snow. I looked at my window sticker and it doesn’t say anything about summer tires. I’m surprised that Polestar / Volvo negligently put summer tires on a NON-performance model and did not inform customers like me in snowy regions – this is very dangerous! Polestar really needs to either provide all season tires as standard in snowy regions or proactively inform customers that their cars are equipped with summer tires. The only reason I found out my Polestar came with summer tires is from a Facebook post where a driver got into an accident in the snow with his brand new Polestar not knowing it had summer tires on. There are a lot of facebook posts with Polestar drivers unknowingly driving their Polestars in the snow with summer tires. This is very dangerous!”

Of course, the company doesn’t really know how to build a car. That’s apparent when looking at Service Bulletin #TJ35905.1.0-2021. This technical journal talks about how water can come through the front and rear door opening. To repair it, the technicians are told to use sealing tape. That’s just what a customer wants to hear after spending all this money on a luxury EV. In the future, it’s possible the Polestar 2 won’t exist on roads at all because it’s not making much of a name for itself.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Polestar pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win.

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones

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