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For drivers in the market for a luxury SUV, the 2020 Jaguar F-Pace seems to be a top choice. The automaker claims it helps people “exercise composure,” but customers are anything but calm and collected right now. Instead, they are left dealing with a shoddy structure and troubles with the exterior lighting.
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NHTSA Complaints for the 2020 Jaguar F-Pace
| Complaint Category | Number of Complaints |
|---|---|
| Unknown Or Other | |
| Power Train | |
| Back Over Prevention: Warnings |
Problems with the Build Quality
For the premium price paid for the F-Pace, one would expect that even the smallest design details would have been worked out. However, that’s not the case.
Just look at this NHTSA review. “I was reaching for groceries in the back of my F-Pace and burned the front of my leg above my knee on the tailpipe.”
Imagine trying to be composed after burning the skin off of a knee. Ouch! However, this isn’t the only structure-related issue. Service Bulletin #SSM74460 states that the deployable side steps are not stowing or extending as intended when the door is opened or closed. What’s most alarming about this communication is that Jaguar admits it’s been occurring since the 2018 models. That’s three years of SUVs that have this defect without a repair in sight. It doesn’t seem that complicated to figure out how to make steps move in and out at appropriate times. It turns out that owners are in fact, getting plenty of “exercise” after all, by climbing in and out of this SUV.
Problems with the Exterior Lighting
Along with the structure, it appears that the 2020 Jaguar F-Pace is struggling with many of the fundamental systems.
In this Edmunds review, it’s clear that many parts are fallible, including the exterior lighting. “Purchased my 2020 F-Pace Prestige July first and as of today with 2336 miles, have had the following issues; rubber gasket around tailgate-replaced, front & rear mudflaps replaced, right rear tail light housing replaced, alternator replaced, and not coolant fluid leak. In my opinion overall quality and reliability is poor. Sorry I ever bought this lemon. I may bite the bullet and take a loss and buy the Alfa Stevio.”
Problems with the Engine
What’s the most essential part of any vehicle? Most people would agree that the engine is the most vital. However, Jaguar communications are also filled with alerts about engine troubles, on top of all the other problems.
For example, Service Bulletin #SFCC Jul20_21 states that the Check Engine Light is on while the motor shakes. Another one, Service Bulletin #SFCC Jul20_18 says that the Check Engine Light is on while the motor has a lack of power. A third one, Service Bulletin #SFCC Jul20_20 describes a strange noise coming from the motor. Sadly, there’s a long list of more engine problems, but this should illustrate the point.
The F-Pace wasn’t built to premium standards and leaves a lot to be desired. Many customers are, in fact, choosing to “exercise composure,” by leaving the automaker altogether and switching brands. At this point, it would be better to own a junk SUV versus driving this poorly-built option.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Hyundai pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
Complaint Data
| Category | Unknown Or Other |
| Date | Mar 26, 2023 |
| State | CA |
| Description | Unknown |
| Category | Power Train, Unknown Or Other |
| Date | Jan 09, 2023 |
| State | GA |
| Description | 1. When the start/stop fuel conservation system is engaged the vehicle intermittently powers off. I then have to push the start button to restart the vehicle 2. When the vehicle is engaged in sports and dynamic mode it intermittently stalls or locks up in 2nd gear |
| Category | Back Over Prevention: Warnings |
| Date | Oct 03, 2021 |
| State | FL |
| Description | Park assist was engaged. The prompt was to pull forward more. Then the park assist prompted to take hands off the steering wheel. The park assist maneuvered backward into parallel parking. Once it made the turn backing in, it sped up backward with no warnings on the camera or auditory alarms, and hit the vehicle parked behind our vehicle. My vehicle is damaged. The other vehicle is not. This is a serious problem. Not only did my vehicle sustain damage, but a person could have been there and it could have caused damage to the other vehicle. This park assist had the driver take the hands off the wheel, gave zero warnings, no visual or auditory, increased rear speed, and hit the vehicle. I want the event data recorder to be reviewed and for my car's fault to be remedied and my vehicle to be repaired. |
| Category | Unknown Or Other |
| Date | Nov 12, 2019 |
| State | CA |
| Description | I was reaching for groceries in the back of my f pace and burned the front of my leg above my knee on the tailpipe. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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