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Hyundai boasts strong sales for the 2021 Santa Fe, which carries over into the 2022 model year. They call it the “adventurous family SUV” and say they are sure that sales will continue to rise. They just don’t mention that the problems experienced by 2021 owners have also carried through to the 2022 model. This is not the adventure that some 2022 owners were expecting. The real adventure comes with the possibility of transmission failure, engines shutting down, and SUVs that frequently stall. There are also complaints about the fuel system.
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Contents
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NHTSA Complaints for the 2022 Hyundai Santa Fe
| Complaint Category | Number of Complaints |
|---|---|
| Power Train | |
| Engine | |
| Unknown Or Other | |
| Electrical System | |
| Fuel/propulsion System | |
| Lane Departure: Assist | |
| Steering | |
| Air Bags | |
| Power Train:automatic Transmission | |
| Vehicle Speed Control |
The Most Common Problems with the 2022 Hyundai Santa Fe
Available in the U.S. since August 2021, the 2022 Hyundai Santa Fe has been attracting complaints from owners since September 1, 2021. By February 2, 2023, 55 people had lodged formal complaints with the National Highway Traffic Safety Administration (NHTSA). Most people blamed issues with the powertrain and/or the engine. There were also a large number of complaints focused on the electrical system, with a large number of other components and systems targeted as problem areas. Often more than one component or system is thought to be the problem.
While some of the 19 powertrain complaints about the 2022 model involve transmission control system problems and transmission failures, most relate to the fact that whatever is needed to fix the recall problem isn’t available.
The 15 engine problems are also varied, but most relate to loss of motive power and inability to accelerate. Some people say that the Sante Fe just stalls and shuts down. Four of the engine complaints are also listed as being electrical problems. The other 5 electrical problems are varied and include issues with sensors not working and possible battery failure.
While relatively minor in terms of numbers, 3 owners reported that their panoramic moonroofs had exploded and 2 said their windshields had cracked without any impact.
Additionally, between July 2021 and October 2022, Hyundai announced 4 recalls for the 2022 model. Of these, 2 of these were motivated by the fact that problems with the SUV expose consumers to serious fire risks. The third was introduced because of a loss of drive power that increases crash risk. One that warns of a faulty instrument cluster display is only relevant to hybrid 2022 Santa Fe SUVs.
Complaints About the 2021 Model
Complaints about the 2021 Santa Fe to February 7, 2023, amounted to 82. Of these, there are 31 listed as powertrain problems, 21 as engine problems, and 15 that say the electrical system is to blame. All the same problematic components found in the 2022 model. As with the 2022 model, complaints are often listed in more than one category.
This model has had 5 recalls, only 2 of which are the same as those issued for the 2022 model – including loss of drive power.
Powertrain Problems
The most recent recall relevant to the 2022 Hyundai Santa Fe is NHTSA Campaign Number 22V746000 and it’s dated October 6, 2022. It states that as many as 56,148 Hyundai vehicles, including 2022 Santa Fe and others, are at risk of losing drive power. The recall explains that the vehicle has a “fail-safe” limited mobility drive mode that may be impaired. This happens if there is a transmission oil pump malfunction. It can result in a complete loss of drive power, which is exactly what so many 2022 Santa Fe owners are experiencing.
While many Santa Fe owners are complaining about transmission failure and other related issues, there are 12 complaints that state the recall parts aren’t available. The most recent of these was filed on February 2, 2023.
An owner from Pennsylvania crashed 5 days before the recall was announced. The complaint states that the Santa Fe didn’t accelerate at first but then “abruptly accelerated at a high rate of speed.” Depressing the brake wasn’t enough because the driver crashed into a pole. The same thing happened in a parking lot when the same Santa Fe crashed into a handicapped parking sign, damaging the sign.
On November 30, 2022, an owner from Texas states that she wasn’t able to shift the Santa Fe into Drive. Hoping the recall would sort out the problem, she discovered that the parts needed for the repair weren’t available.
A Washington owner who probably didn’t even know about the recall had problems on a 60 mph highway zone on October 13, 2022. While attempting to accelerate he couldn’t get the Sante Fe to do anything more than 30 mph. “This was VERY dangerous, I was lucky to not be rear-ended while trying to merge onto (the) highway.”
Engine Problems
The acceleration issue crops up in complaints about the engine as well as the powertrain. Owners complain that they lose motive power when trying to accelerate. Some say that the SUV jolts and the engine is non-responsive. Others say that the engine stalls and then just shuts down.
A Florida owner experienced engine failure at 7,042 miles after taking the SUV in for its first oil change at a third-party location. The owner was told by the mechanic that “there were significant metal pieces in the oil filter, which was abnormal for a brand new car but I was told it should be okay so I continued driving the car.” But it wasn’t okay.
The next day the engine started making knocking noises and then it wouldn’t accelerate any more. Even though the dealership said that the engine had failed, they said “the engine has failed but it would not be covered under warranty because they do not deem this to be a manufacturer’s defect. The car is not drivable and Hyundai is unwilling to replace the engine on a car with less than 8,000 miles on it. There is no reason my engine should have failed on a brand new car.”
An owner from Connecticut tells the NHTSA that he was “petrified” when, for the fourth time, the Santa Fe “stalled and shut down and locked up completely” while driving. “I called (the) service (department) at the dealership and they wanted to charge me. The car isn’t even a year old! What is Hyundai going to do about this?”
Another engine issue highlighted by an owner in Texas is the SUV jolting when changing gears. When she tried to accelerate, it jolted into gear and then slowed down to a stop. Same issue with a different scenario.
The 9 electrical complaints range from the horn not working to battery issues that indicate it needs to be replaced. There are also complaints that relate to sensors not working properly. Several electrical system complaints are also listed as engine issues. There is no pattern to the complaints.
An owner from New York couldn’t start a vehicle with only 209 miles on the clock. And the towing company couldn’t jumpstart it, so it was towed. Even though the dealership couldn’t replicate the failure, they replaced the battery. But the failure recurred. When the complaint was filed the problem had not been resolved.
Another complaint from an owner in Virginia states that the power steering has stopped working twice while driving. There were lots of error messages and the dealership made “corrective action.” This included fixing loose connections and clearing software codes. But when the owner picked up the Santa Fe, after leaving the dealer’s parking lot at slow speed, the power steering stopped working again. Eventually, they replaced a coolant line in the engine compartment because of rodent damage.
“I reminded them of that occurrence and requested that they consider possible rodent damage to (the) electrical system as a cause of the steering issue. They did not notice any such damage.” Clearly, dealerships know best, even when they can’t diagnose problems the first time around.
A complaint that is listed under Forward Collision Avoidance is clearly an electrical system problem. It states that when the weather was 20 degrees at the time and the front sensor wasn’t working. This caused a collision. The dealer said, quite simply, that the sensors don’t work in the cold. “The owner’s response is “I want this repair under warranty, (because the) dealer never stated they don’t work in the cold.
Problems with the Fuel System
The fuel system provides the gas to the engine, so it keeps running. When this system fails, it can lead to a lot of trouble. Again, there are recalls that confirm that this is an issue. One of the recalls states that there may be a leak at a pipe connection between the high-pressure fuel pump and the fuel rail. This could be a fire risk for as many as 15,752 vehicles. So too could a turbocharger oil supply pipe that might leak, although only 16 vehicles have been identified as being at risk.
While there haven’t been any fires, there have been plenty of issues. One complaint that does mention a fire risk was filed by an owner in Tennessee. “The engine has had an oil leak since (it was) purchased new in 2021. This is a 2022 Hyundai Santa Fe with (the) 4 cyl turbo engine. The air filter housing is also saturated with engine oil and the air filter is about 1/3 covered in engine oil, resulting in minimal protection. The possibility of fire is very realistic.”
Your Lemon Law Legal Rights
The percentage of vehicles that are labeled lemons is small. But for those consumers who buy lemons, the issue is huge. If you think you may have a lemon, it’s a good idea to contact an expert who can help you. The law makes Hyundai pay legal fees, so you don’t have to worry about costs. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of lemon owners.
If you think that your 2022 Hyundai Santa Fe might be a lemon, Lemberg Law will be happy to assess your case for you free of charge. Call our Helpline or fill out a contact form. We want to help you get justice.
Complaint Data
| Category | Engine |
| Date | Mar 22, 2023 |
| State | AL |
| Description | My vehicle has been having intermittent cylinder misfires for about 4-5 months now. Initially, before I knew this was the issue, I didn't think much of it because the shaking that would occur was mild, but as it gradually worsened I knew there was a bigger issue. I will start my car, the check engine light will be on, and the car will shake very hard with acceleration throughout the entire drive. I know that it is a cylinder misfire because I will get an alert on myhyundai app telling me that a dtc code has been detected, this is the code, "dtc p030100" (the servicing department confirmed this was the misfire code). I have come to learn that the car usually only populates the code when the issue occurs for consecutive trips. As this is an intermittent issue, there are times when I know that the car is misfiring during the drive (it is obvious), but I will not be sent a dtc notification. I have taken my car to the dealership 3 times for this issue with documented dtc codes for each visit. Upon my initial visit to get this seen about, my local hyundai dealership changed the spark plugs and coil packs in an attempt to fix the issue (although the spark plugs should not usually need replacing at 20,000 miles). It was about 2 days until it started misfiring again. Since then, I have taken it back to the dealership twice because of this unresolved issue, but if the cylinders are not misfiring the day I take it, the issue is dismissed. I truly do not think they know or care to investigate the matter further. I have taken it to the dealership 3 times within the last 3 weeks regarding this issue. I have to imagine this is a safety issue as it can increase the chance of engine failure. Today was the 3rd visit, I picked it up and as I was told, "we saw the dtc code, but the cylinder was not misfiring when we looked at it, so we drove it around a good bit and no issues so the code was cleared". |
| Category | Power Train |
| Date | Mar 15, 2023 |
| State | AZ |
| Description | Between january and march 2023, the vehicle had lost power twice when attempting to move after a red light. The vehicle would only move about 5 to 10 miles per hour. In order to make the vehicle work again, you have to turn off the vehicle and turn it back on. |
| Category | Power Train |
| Date | Mar 14, 2023 |
| State | FL |
| Description | The contact owns a 2022 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v746000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Service Brakes |
| Date | Mar 09, 2023 |
| State | IL |
| Description | Stopped at a red light when the brake pedal depressed to the floor causing the vehicle to move forward from still being in gear. (no loss of brake fluid) it caused me to be involved in an accident. The investigating officer (police) tried the brakes, when he first tried the brake pedal was high and working, but then suddenly depressed to the floor for him as well. The vehicle needed to be towed to repair shop. |
| Category | Tires |
| Date | Mar 08, 2023 |
| State | AZ |
| Description | The contact called on behalf of her daughter who owns a 2022 hyundai santa fe equipped with kumho tires, tire line: crugen premium, tire size: 235/60/r18, dot number: 000cmyanh. The contact stated that while the vehicle was parked, the rear passenger's side tire became deflated. The tire was replaced with the spare and the vehicle was taken to a tire retailer and the contact was informed that the other tires had low tread and needed to be replaced. The tires were not replaced. The contact stated that the manufacturer was sent an email and she was awaiting a reply. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000. The vin was not available. |
| Category | Engine |
| Date | Mar 06, 2023 |
| State | AZ |
| Description | This vehicle is a hybrid and the issue is an on/off error message that states that the inverter coolant level issue. When I lift the hood and view the inverter coolant level it is at the same location as the car was delivered in (exactly on the high mark). I have contacted two separate hyundai dealerships in my area and one choose not to respond and the other stated that they were aware of this issue but had no fix for it. I tried to purchase the inverter coolant from the dealer and they do not even have it in stock to sell even if the coolant level was low. They have admitted that they do not know how to fix it or what is causing this issue. It is all over the forums and hyundai is doing nothing to address it with anyone. I have a feeling that hyundai does not know what the issue is and I know that they are aware and making no attempt to repair or replace it. If something is important enough to have a warning light go off shouldn't it be replaceable or repairable. These cars are put out so quickly and not enough testing and dealer personnel are not trained on how to troubleshoot or repair. I purchased the vehicle for cash and if hyundai cannot fix it I believe I should be able to return it as a defect and get my money back. |
| Category | Lane Departure: Assist |
| Date | Mar 02, 2023 |
| State | CA |
| Description | When lane follow assist(lfa) is engaged, the vehicle is expected to steer itself following lane markings. Eg: in freeways. Even when engaged, at certain times, the vehicle disengages this feature possibly to due to failure to detect lanes or due to any other issues. This disengagement happens without any audible notice to the driver. All that happens is a very small icon in the console turning white from green. This can be easily missed as it can be easily hidden behind the steering wheel. Moreover, it's not safe to keep looking into the console when the driver is supposed to watch the road ahead. As heard, this issue is present in many hyundai vehicles. An audible warning and bigger icon notification are most important for these safety critical situations. A driver may never know that the lfa is disengaged and probably can be in a collision before the driver realizes it. This is an important safety issue. |
| Category | Seat Belts |
| Date | Feb 17, 2023 |
| State | TX |
| Description | The contact owns a 2022 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v816000 (seat belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Power Train, Power Train |
| Date | Feb 02, 2023 |
| State | AL |
| Description | The contact owns a 2022 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v746000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine |
| Date | Jan 19, 2023 |
| State | MD |
| Description | The contact owns a 2022 hyundai santa fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. In addition, the blue link feature failed to contact law enforcement as needed. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,777. |
| Category | Power Train |
| Date | Jan 18, 2023 |
| State | TN |
| Description | Gray-epperson hyundai, cleveland tn still responds that there is no remedy. Dealers are unable to provide loaner cars and will not do transmission inspection. They will only update the software which does not ensure that high pressure pump is affected. Waiting for code p1c2d03 to pop can leave me stranded miles from home and an approved dealership. I will have to fight with hyundai for tow reimbursement. |
| Category | Power Train |
| Date | Jan 18, 2023 |
| State | OH |
| Description | The contact owns a 2022 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v746000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer, columbia hyundai (10981 montgomery rd, cincinnati, oh 45249), and jeff wyler superior hyundai (238 w mitchell ave, cincinnati, oh 45232) were made aware of the issue and confirmed that parts were not yet available. The dealers informed the contact that the next available appointment was in april 2023. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Power Train |
| Date | Jan 13, 2023 |
| State | FL |
| Description | The contact owns a 2022 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v746000 (power train) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 35 mph, the vehicle began to jerk, and the transmission shifted to a lower gear. The contact stated that the "transmission system error" message was displayed. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000. Parts distribution disconnect. |
| Category | Power Train:automatic Transmission |
| Date | Jan 03, 2023 |
| State | SC |
| Description | 2021 hyundai santa fe. Consumer writes in regard to nhtsa safety recall involving the 8 speed dual clutch transmission. |
| Category | Electrical System:horn, Tires:pressure Monitoring And Regulating Systems |
| Date | Dec 30, 2022 |
| State | IL |
| Description | The contact owns a 2022 hyundai santa fe. The contact stated that since purchasing the vehicle, the horn was inoperable. Additionally, the tpms was offering an incorrect reading. The contact took the vehicle to the local dealer and the contact was informed that nitrogen needed to be used while inflating the tires. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,000 |
| Category | Steering, Suspension |
| Date | Dec 23, 2022 |
| State | WA |
| Description | On delivery the vehicle pulled to the left on the highway. Vehicle returned to dealer next day and 4 wheel alignment supposedly done. Car no longer pulled to left. Vehicle seemed very unstable in wet weather but owner assumed it was ok. At 3000 miles owner discovered all 4 tires wearing severely while adjusting tire pressures. Called dealer and dealership wanted a month to get back into service dept. Took vehicle to a local tire dealership for wheel alignment check. Front tires toe was -2 degrees. Rear tires plus 1. 7 degrees. Owner parked vehicle when driving in icy weather became too dangerous as vehicle would try to spin out without driver input. Alignment assumed to be off from factory and dealer staff only corrected what they thought was wrong with front tires instead of doing a full re-alignment. |
| Category | Power Train, Vehicle Speed Control |
| Date | Dec 22, 2022 |
| State | IL |
| Description | I was operating the vehicle at a rate of 35-45 mph while getting on a highway ramp. As I merged and attempted to accelerate, the vehicle downshifted into 2nd gear itself and suddenly dropped in speed. This same incident has taken place multiple times in the past two weeks. Today I was able to catch it on video. |
| Category | Engine |
| Date | Dec 20, 2022 |
| State | TN |
| Description | The engine has had an oil leak since purchased new in 2021. This is a 2022 hyundai santa fe with 4 cyl turbo engine. The air filter housing is also saturated with engine oil and the air filter is about 1/3 covered in engine oil, resulting in minimal protection. The possibility of fire is very realistic. |
| Category | Power Train |
| Date | Dec 19, 2022 |
| State | NC |
| Description | The contact owns a 2022 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v746000 (power train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Power Train |
| Date | Dec 16, 2022 |
| State | FL |
| Description | The contact owns a 2022 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v746000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the center console electronic gear shifter intermittently failed to operate as needed. The contact stated that she depressed the button on the console several times to shift the vehicle into the intended gear. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 3. Parts distribution disconnect. |
| Category | Power Train, Vehicle Speed Control:accelerator Pedal |
| Date | Dec 15, 2022 |
| State | PA |
| Description | The contact owns a 2022 hyundai santa fe. The contact stated that upon the start of her vehicle while at a gas station, the vehicle initially failed to accelerate upon the depression of the accelerator pedal. The contact repeatedly tapped on the accelerator pedal as the vehicle abruptly accelerated at a high rate of speed. The contact immediately depressed the brake pedal before crashing into a pole. The contact also stated that the same failure occurred while in a parking lot which resulted in the vehicle crashing into a handicapped parking sign which damaged the sign. A police report was not filed, the contact was not injured, and the contact was able to drive away from the scene. The contact then took the vehicle to the dealer where they diagnosed the vehicle with a transmission failure. The contact later discovered that the vehicle was placed under nhtsa campaign number: 22v746000 (power train) which she linked to her failure. The manufacturer had yet to be notified of the failure. The vehicle had been repaired under recall. The failure mileage was unknown. |
| Category | Engine |
| Date | Dec 14, 2022 |
| State | FL |
| Description | Have repeatedly tried to get this recall fixed. Hyundai currently has no fix and none in the future |
| Category | Power Train |
| Date | Dec 13, 2022 |
| State | MA |
| Description | The contact owns a 2022 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v746000 (power train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Power Train |
| Date | Dec 13, 2022 |
| State | CA |
| Description | The contact owns a 2022 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v746000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Power Train |
| Date | Dec 07, 2022 |
| State | TX |
| Description | The contact owns a 2022 hyundai santa fe. The contact received notification of nhtsa campaign number: 22v746000 (power train) however, the part to do the recall repair was unavailable. The contact stated that after starting the vehicle in her driveway, she was unable to shift the vehicle into drive(d). The contact stated that the vehicle could not be shifted into any gear. The contact stated that the following day the vehicle was started and then was driven to a dealer. The vehicle had not yet been diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 6,000. Parts distribution disconnect. |
| Category | Power Train |
| Date | Dec 07, 2022 |
| State | KY |
| Description | Vehicle recalled 2 months ago and the manufacturer/dealer don't know how to fix it. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Nov 26, 2022 |
| State | CT |
| Description | My car has stalled and shut down and locked up completely while I was driving the vehicle for the 4 th time thanksgiving day. I was petrified! I called service at the dealership and they wanted to charge me. The car isn't even a year old! What is hyundai going to do about this? |
| Category | Unknown Or Other |
| Date | Nov 13, 2022 |
| State | CO |
| Description | When I was driving the moonroof exploded without any incident and we didn't have any car near us. |
| Category | Engine |
| Date | Nov 10, 2022 |
| State | CT |
| Description | The car started to stall and then completely turned off while I was driving. I had to turn the engine off and restart the car. I was petrified. This has happened to me twice |
| Category | Structure:body:roof And Pillars |
| Date | Nov 09, 2022 |
| State | TN |
| Description | Two of my luggage rack covers have popped off while driving, leaving an unsightly look to vehicle and could have hit cars behind. Not for sure if any damage to roof occurred but did hear loud thump when they came off. They came off at different speeds and about two weeks apart. One came off while driving 40mph the other at 75mph. I only lost covers on passenger side. The other two on drivers side are still intact. |
| Category | Engine |
| Date | Nov 03, 2022 |
| State | FL |
| Description | On friday 10/28/2022, I took my vehicle to receive its first oil change at a third party location at 7,042 miles and was told by the mechanic that there was significant metal pieces in the oil filter, which was abnormal for a brand new car but I was told it should be okay so I continued driving the car. My family and I left on a 700 mile road trip the next morning and by that night, the engine began making a knocking noise. On sunday morning 10/30/2022, the engine would not accelerate anymore. On tuesday 11/01/2022, I took the vehicle to sport durst hyundai in durham, nc who informed me the engine has failed but it would not be covered under warranty because they do not deem this to be a manufacturers defect. The car is not drivable and hyundai is unwilling to replace the engine on a car with less than 8,000 miles on it. There is no reason my engine should have failed on a brand new car. |
| Category | Power Train, Unknown Or Other, Vehicle Speed Control |
| Date | Oct 23, 2022 |
| State | WA |
| Description | 3rd and worse instance where had loss of power. While trying to accelerate onto the highway my vehicle would not do over 30mph (highway is 60mph zone). No lights illuminated on dash that there was any issue. Impeded traffic until I could pull over. This was very dangerous, I was lucky to not be rearended while trying to merge on highway. Dealer has had my vehicle for a week not being able to reproduce event. No codes in computer and unable to locate any recalls. |
| Category | Power Train |
| Date | Oct 18, 2022 |
| State | CA |
| Description | I received the warning: "a possible condition with your transmission control system has been detected with your 2022 santa fe (5nms5dal4nh384740) on 10/17/2022 at 05:12 pm pdt. A full system check is recommended to be done when convenient. Use the myhyundai app or visit www. Myhyundai. Com to schedule an appointment with your preferred dealer." |
| Category | Service Brakes |
| Date | Oct 18, 2022 |
| State | AZ |
| Description | The vehicle is exhibiting heat spots on the rotors causing shaking while braking and making the vehicle not stop as designed or even reasonably safe. The issue first started at 7000 miles and became very undrivable by 9000 miles. The dealer turned the rotors at that time. Now the vehicle has 16000 miles and the issue has come back. I know of multiple others with the same issue including 1 family member with the same vehicle and year and multiple people on the hyunda forums. The service tech at the dealer said they see seeing this a lot now. Hyundai doesn't want to fix the issue any longer and it's still under warranty. The braking system is not sufficient for the size of the vehicle. |
| Category | Engine, Power Train |
| Date | Oct 17, 2022 |
| State | MA |
| Description | The contact owns a 2022 hyundai santa fe. The contact stated that on multiple occasions while driving approximately 25-40 mph, the rpm increased to 5,000 however, the vehicle failed to respond. The contact was turned off and restarted the vehicle. No warning lights were illuminated. The contact called the local dealer and was advised to schedule an appointment to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Sep 03, 2022 |
| State | PA |
| Description | We have had already had two issues with our hyundai santa fe that we purchased new from a dealer on 5/21. The first malfunction happened on 7/23. While driving, we had several messages come across the dashboard warning that some sensors were not working properly. We then had the warning light, front collision light, the traction control light, the abs light, the auto hold and the emergency brake all light on the dash. We also lost the blind spot sensor on the side mirrors. Called the dealer and took the car in. Two days later was told it was a wheel sensor and all should be good. Then on 8/31, while merging onto a highway, I pressed the accelerator and although the engine revved, the car did not increase in speed. Luckily the car behind me was able to swing around me and I put on my hazards and pulled to side of the road. I turned the car off, restarted it and pulled out. Five miles down the road, while in traffic, the same issue occurred, but after about thirty seconds or so, the car jerked and picked up speed, back to the dealer it goes and they called to tell me that they cannot replicate it and there are no diagnostic codes showing. They are going to keep it for a few more days to do some more diagnostic testing, but don't know what the issue is. This is a brand new car - |
| Category | Power Train:automatic Transmission |
| Date | Sep 01, 2022 |
| State | WI |
| Description | 2022 hyundai santa fe. Consumer writes in regard to transmission failure. The consumer stated after remote restarting the vehicle, the dashboard display alerted "transmission system error, check transmission oil immediately". The dealer advised the vehicle would need a new transmission. The transmission was on back order. The ransmission failed on june 24, 2022. As of august 15, 2022 the vehicle had not been repaired. The consumer requested that the vehicle be bought back and given another vehicle of the same make, model, year, and price. |
| Category | Electrical System, Engine, Power Train |
| Date | Aug 29, 2022 |
| State | MD |
| Description | We have a 2022 hyundai santa fe with less than 17,000 miles. We pulled into the left turn lane at an intersection. When we stopped for a red light, the vehicle abruptly shut down all power with no warning. We tried to restart the car and nothing would work. We tried the hazard warning flashers and they did not work. Our vehicle was completely dead with no dash lights, no infotainment screen, we could not put the car in park or drive. We could not activate the emergency brake. It was as if the battery was disconnected. We were sitting in the travel lane of a very busy multi-lane roadway with no way to exit the vehicle unless we allowed it to become an errant vehicle. If my husband took his foot off the brake, the vehicle would have rolled backwards down the hill where we were stopped. After several light cycles, we were able to get a break in traffic and he was able to let the vehicle roll backwards and steer the car into a small roadside parking lot. I was able to find someone in an adjacent business who gave us a wooden chock to put under the tire so he could take his foot off the brake and prevent the car from reentering back into traffic. We called roadside assistance and tried unsuccessfully to restart the vehicle numerous times over the 2 1/2 hours while we were waiting for the tow truck. The tow truck driver came and was able to jump start the vehicle. This has now happened a total of 4 times in the last 4 months. The dealerships can not recreate the problem and there are no diagnostic codes because the vehicle dies abruptly. Hyundai customer service refuses to do anything to help with this issue because there are no codes and the tech can't recreate the issue. We can not drive this vehicle because when it happens it is very sudden and gives no warning. This could be a serious safety issue when the vehicle shuts down in the travel lane and we are unable to get out of the vehicle, activate emergency flashers or even put the car in park. |
| Category | Unknown Or Other |
| Date | Aug 14, 2022 |
| State | ME |
| Description | I was traveling along with no other traffic near me. All of a sudden I heard what sounded like a gun going off. I was traveling approximately 50 mph. My new santa fe is less than 2 months old with 1700 miles on it. When I reached my destination about 20 miles further I got out and looked at the roof. The glass "eye brow" that sits in front of the moon roof was shattered. I am positive that nothing hit it as I was not among trees nor were there any other vehicles near me. I feel that this is a safety issue in that the mere noise of the explosion could have been so distracting that is could cause a major accident. |
| Category | Engine |
| Date | Aug 09, 2022 |
| State | TX |
| Description | It's been 6 months since I bought my car new. Around about 5,000 miles I started noticing that it rev'd really high before it would switch gears. It really became a problem when I pulled out onto a busy main road from a side street and it got up to 20mph then just rev'd really high and wouldnt go any faster. I had my son with me in the car and he looked behind us and said, mom cars are coming why arent we moving. I told him I was trying to, I took my foot off the gas pedal then pushed it again, I did this several times as we were coasting to a stop. The car then felt like it finally jolted into gear and started to go. It did this a couple more times, especially when trying to speed up from a stop or a slow roll. I called the hyundai service department and explained the situation, they took my car and looked at it. They said nothings wrong and nothing showed up on the computer they plug into it. So I took the car home and continued driving it as its my only vehicle. It started to now just rev real high alot with trying to go from a stop. It also started jolting real hard when putting it in drive from park but not all the time. I called the hyundai service department again around 7500 miles and explained to them again. Again they brushed it off and told me theres nothing. When I picked it up I asked them what do I do then they basically told me nothing and the service guy told me he didnt believe me. I told him I have looked this up online and it has been an issue with other years of the santa fe. He still brushed me off and I asked for corporates number so I could contact them. This is dangerous because I dont know when it is going to act like this and when pulling out into traffic it is not safe. Not only is it not safe for my son and myself, but for other drivers around me as well. I just want the problem fixed. |
| Category | Fuel System, Gasoline |
| Date | Aug 03, 2022 |
| State | TX |
| Description | The contact owns a 2022 hyundai santa fe. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine and oil warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that there was 1/3 amount of water in the fuel tank, causing damage to the fuel injector. The dealer informed the contact that the fuel injector needed to be replaced; however, the part was not covered under warranty. The vehicle was not repaired. The contact stated that she had received a copy of the state inspection notice that it had passed for clean fuel from the gas station where she refueled. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 11,000. |
| Category | Electrical System, Lane Departure: Assist, Steering |
| Date | Jul 30, 2022 |
| State | VA |
| Description | Car's power steering has suddenly stopped working twice while I was driving. -- first time occurred on 7/24/2022. I was driving approximately 30 mph at the time. I was able to retain control of car and safely park. When steering stopped working, steering light illuminated red. I also got warnings about lane-keeping assist and blind spot detection features. According to hyundai customer portal, car recorded the following dtcs (diagnostic trouble codes): -- * c168886 (system: chassis; sub-system: lkas) * c240162 (system: chassis; sub-system: eps) -- after I turned car off and back on twice, warnings cleared and power steering started working again. -- I had car transported to nearest dealership. -- dealership's service department investigated and indicated the following: -- scanned system for codes found history codes c240162 motor ciruit c16886 mdps c168881 mdps signal c168808 mdps signal history. -- their corrective action was as follows: -- checked ground connection for mdps. Good. Found loose connection at driver's left foot kick panel loose. Cleared codes and test drove vehicle 3 miles operating normally -- however, when I picked up car on 7/29/2022, immediately after exiting dealership's parking lot (while driving at low speed), power steering suddenly stopped working a second time. There were similar warnings (probably about lane-keeping assist and blind spot detection features again), but hyundai customer portal shows no dtcs this time. -- I returned car to dealership's service department for them to investigate further. -- sidebar: a coolant line in car's engine compartment was replaced in june 2022 due to rodent damage. When dealership was first looking at this steering issue, I reminded them of that occurrence and requested that they consider possible rodent damage to electrical system as a cause of the steering issue. They did not notice any such damage. |
| Category | Air Bags |
| Date | Jul 29, 2022 |
| State | IL |
| Description | Front air bag did not deploy in accident. I was rearended in stopped position at 55+mph by a suv that pushed me forward causing front end collision with the stopped car in front of me. Front, rear and back passenger damage with intrusion. Towed to dealer. Bought new from watermark ford, marion, il ~3 months ago, no recalls, no other accidents. I sustained neck, head and arm injuries requiring immediate medical attention. Crash report with illinois state police. Auto insurance has full details and adjuster inspecting. I have pics of my vehicle and the ones causing damage. |
| Category | Fuel/propulsion System |
| Date | Jul 28, 2022 |
| State | CA |
| Description | Hybrid system failure while driving. Driving car, acceleration stopped dangerously, then dash warning prompt to stop driving immediately. Dealer was unable to diagnose and resolve. |
| Category | Electrical System, Engine |
| Date | Jul 20, 2022 |
| State | NY |
| Description | Upon starting the vehicle, the gear shift went into drive mode but did not engage the engine or electric motor when depressing the accelerator. Then it would not allow me to change gear to park, neutral or reverse. It would also not allow me to turn off the car, the electric motor was still running but not moving the vehicle. |
| Category | Engine |
| Date | Jun 13, 2022 |
| State | IL |
| Description | Vehicle under normal operation began to lose power as the accelerator was depressed. Eventually stalling and consequently cutting power to the engine. The vehicle became immobile and would not move or engage out of drive until repeated efforts to turn off/on the vehicle. For a few days following the incident the vehicle idled very low, nearly shutting off in a few instances. |
| Category | Vehicle Speed Control:cruise Control |
| Date | Jun 01, 2022 |
| State | AZ |
| Description | The contact owns a 2022 hyundai santa fe. The contact stated there was an engineering speed control fault while driving approximately 65 mph. The contact stated that the smart cruise control rode the brakes while going downhill and destroyed the rotors. There were no warning lights illuminated. The vehicle was taken to the local dealer and to be diagnosed. The dealer turned the rotors; however, the contact stated that if the cruise control was activated, it would destroy the rotors. The manufacturer was notified of the failure. The approximate failure mileage was 2,500. |
| Category | Hybrid Propulsion System |
| Date | May 25, 2022 |
| State | MD |
| Description | The contact owns a 2022 hyundai santa fe. The contact stated while driving approximately 70 mph, the vehicle started jerking. The contact was driving uphill when the jerking occurred. The vehicle functionality of switching from the electric hybrid mode to the engine failed, and the vehicle lost motive and electrical power. The contact was able to glide down the hill safely. The hybrid system warning light was illuminated. The vehicle was towed to a local mechanic. The mechanic diagnosed a failure with the hybrid switching over the engine. The vehicle was being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,000. |
| Category | Structure:body |
| Date | May 05, 2022 |
| State | VA |
| Description | This car is equipped with a panoramic roof that opens both all the way and tilts for ventilation. While driving 70 mph (posted speed limit) on I-95 in north carolina in march, we had the roof tilted open. The sky was sunny, and the temperature was about 70 degrees. The roof spontaneously exploded, sending glass particles through out the inside of the car. The car did not collide with any object; the roof just shattered on its own. I was able to safely maintain control of the car, and pulled off at the next intersection. I was able to find a vacuum in a short amount of time to clean out the shattered glass. |
| Category | Electrical System |
| Date | Apr 15, 2022 |
| State | NY |
| Description | The contact owns a 2022 hyundai santa fe. The contact stated that the vehicle was not able to start. Triple a towing company was not able to jumpstart the vehicle, and the vehicle was towed to the dealer. The dealer was not able to duplicate the failure however, the mechanic replaced the battery. The contact stated that the failure recurred. Triple a was made aware of the failure but was unable to jumpstart the vehicle. The vehicle was towed to the dealer however, the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 209. |
| Category | Unknown Or Other |
| Date | Mar 27, 2022 |
| State | VA |
| Description | Not even 500 miles on it and the transfer case/ power control unit went down. (it's the thing that switches it from electric back to engine power. |
| Category | Forward Collision Avoidance: Dynamic Brake Support/brake Assist |
| Date | Mar 14, 2022 |
| State | TX |
| Description | The weather was 20 degrees, sensor on the front did not work causing a collison , dealer said they dont work it the cold I want this repair under warranty, dealer never stated they dont work in the cold |
| Category | Visibility/wiper |
| Date | Feb 23, 2022 |
| State | TN |
| Description | Driving highway speed. Nice, clear day. No trucks or vehicles within 1/4 mile. No impact to windshield. Stress fracture started on passenger side of front windshield. Initial three inch fracture has expanded to over 12 inches |
| Category | Electrical System, Lane Departure: Assist, Steering |
| Date | Feb 09, 2022 |
| State | CO |
| Description | What component or system failed or malfunctioned, and is it available for inspection upon request? Warnings appeared on the instrument panel at the same time the power steering would go out and I would not be able to safely steer the car. This happened on 4-5 occasions. These are the various warnings that would appear: check lane following assist system check blind spot safety system check driver attention warning system how was your safety or the safety of others put at risk? Not being able to steer was very concerned and happened to me while driving on a busy highway at one point. I could barely steer the car well enough to get it to the shoulder. I had to cross 4 lanes of traffic during rush hour. Has the problem been reproduced or confirmed by a dealer or independent service center? I had it towed to the dealer the final time it happened. They stated that it is a problem with the power steering module has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Crossroads hyundai of loveland inspected the vehicle were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, not until the moment the issue occurred. The strangest part of the issue is that after I would pull over and stop the vehicle, I would clean the sensors on outside of the car and on then restart the car and then sometimes it would work again. It seemed to happen on days that there was poor weather or messy roads that would impede the sensors' abilities. |
| Category | Fuel/propulsion System |
| Date | Feb 08, 2022 |
| State | OH |
| Description | My vehicle hyundai santafe plugin hybrid 2022 is not showing an accurate gas miles range. It is giving incorrect information especially when traveling long drives. This is giving me anxiety about the loss of gas in the vehicle. It is also does not giving approximate mileage as described by the company on the sticker. |
| Category | Engine |
| Date | Jan 29, 2022 |
| State | CA |
| Description | 2022 santa fe phev pebble or road debris punctured inverter cooling radiator causing to leak out. Quality or design flaw ? If happens and driver is unaware until too late, entire inverter system could be ruined or possible battery fire. Took to dealer for repair. ~1600. 00$ non covered repair cost. Warning light went on, who's to say caught it in time to prevent worse damage to inverter / battery pack |
| Category | Electrical System |
| Date | Jan 15, 2022 |
| State | NY |
| Description | Hello I purchased a new 2022 santa fe plugin affected by the recall on jan 11, 2022 and the dealership calls me on 1/15 saying I need to give them the vehicle back and there is no timeframe available for when the fix will happen. Should the hyundai dealership not sell me a vehicle with a dangerous open recall on jan 11 when the campaign is opened up on 12/27/2021? What are my rights as a consumer with a 4-day old vehicle they now want back for an indeterminate time? |
| Category | Engine |
| Date | Dec 28, 2021 |
| State | VA |
| Description | Service engine light is on sine the vehicle has 850 miles. Several attend to repair but still not been repair. |
| Category | Fuel/propulsion System, Unknown Or Other |
| Date | Nov 19, 2021 |
| State | NJ |
| Description | New vehicle purchased 10/15/21 form lester glen hyundai in toms river nj. After two weeks and 1100 miles car started leaking gasoline on garage floor, street and driveway at rate of approx one drop every two seconds. Called closest hyundai dealer (burns hyundai), both dealerships said appointments were three weeks out, scheduled on 12/1 with burns. Stated this was a hazerdous waste spill and extremem safety hazzard but dealers made no other offer of help. Before filing complaint called hyundai corp and they told me they would escalate but would take 7 days to get back to me (hyundai complaint #189991007). No one has called me. In last effort lm with president of lester glenn 11/18 at 3:20pm asking to call back and resolve so I would not have to file complaint, nobody called me as of 11/19 at 1pm. Leaking appears to be coming from a while plastic block at the rear of the gas tank. |
| Category | Unknown Or Other, Visibility:windshield |
| Date | Nov 01, 2021 |
| State | GA |
| Description | We purchased my 2022 hyundai sante fe in july of 2021. I had about 5000 miles on the vehicle at the time. On october 15th I was driving down a 2 lane road and heard a pop, I didn't think much of it, thought it might have been an acorn that fell on my roof as the area I live in is very treesy. Later that evening when we got back in the car to leave, we noticed the windshield was cracked, probably about a six inch area. I told my husband earlier that day I heard the popping noise but did not see anything actually fly up and hit the windshield. So we proceeded to call the insurance company who told us the entire windshield would need to be replaced. We were responsible for our 0 deductible. The repair shop contacted every hyundai dealership in the southeast region only to find out the windshields were on backorder until oct. 31st. (red flag) in the meantime the crack has spread all the way across the windshield. We found it odd that windshields would be on backorder so we googled "hyundai sante fe cracked windshields" and we were floored at the amount of stories out there with the same exact problem, not only with the sante fe but other hyundai suv models as well. I just wanted to bring this to your attention because I feel the windshields are defective and unsafe. I don't know how many people this has to happen to before hyundai acknowledges the issue. Even if it were an acorn that fell, it should not have done the damage that it did. I still feel it was spontaneous as I did not see anything actually hit or bounce off the windshield. So here we are still waiting on the windshield to arrive at the repair shop and out 0. |
| Category | Air Bags, Seats |
| Date | Oct 28, 2021 |
| State | TX |
| Description | When my wife sits in the passenger seat the seat is so low she cannot see over the dashboard. When she uses a cushion the air bag off light goes on indicating she is not protected from collision. This is an obvious safety issue which my dealer claims to know nothing about and has no solution. Please contact hyundai and have them address this issue. Thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Unknown Or Other |
| Date | Sep 01, 2021 |
| State | CT |
| Description | When using waze via wireless car play, the connection would be disconnected and prompted me to use cable. Haven't use cable yet so not sure if cable will work. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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not sure if this is a legal problem. bought a 2022 santa fe xrt..
the cabin noise on roads or hyways are loud, annoying Getting into the driver seat is a hassle. I hit my head on the fram numerous times, and I am only 5″9. It is bothering my lower back.