The 2022 Buick Envision is an SUV built by GM for family travel. The automaker claims that the model is “designed to inspire every drive.” However, customers are sounding the alarm that their Envisions have a defective electrical system, malfunctioning engine, and acceleration-brake problems.
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NHTSA Complaints for the 2022 Buick Envision
|Complaint Category||Number of Complaints|
|Back Over Prevention: Rearview System Braking|
|Back Over Prevention: Warnings|
|Electrical System:adas:driver Monitoring:software|
|Forward Collision Avoidance: Automatic Emergency Braking|
Most Common Problems
There aren’t a lot of complaints to the National Highway Traffic Administration (NHTSA) about the 2022 Buick Envision, but there are some owners who are frustrated. Engine, electrical systems, and airbags present the most common problems in complaints, but there are also some other issues.
Of course, it isn’t only the NHTSA that gets to hear about problems. A fair number of vehicle owners voice their frustrations on forums and platforms like Edmunds. Let’s take a look.
Problems with the Electrical System
The electrical system is supposed to provide support for starting the vehicle, running the high-tech in-cabin equipment, and for keeping the lights running, but this system is clearly defective in some vehicles.
One NHTSA complaint from an Illinois owner describes how the 2022 Buick Envision started running on its own. It was parked in the garage while he was working in the yard with the vehicle fob in his pocket. He noticed that the SUV was running when he walked into the garage.
So, he “sat in the driver’s seat, put his seatbelt on, depressed the brake pedal, pushed the turn off button and the vehicle turned off.” He then tried unsuccessfully to start the vehicle with the fob alone. The idea was to determine whether the fob alone could start the vehicle, but it didn’t work.
He states, “the fob alone could not start the vehicle as the vehicle was designed to only start when he got in the driver seat, locked the driver’s door, put his seatbelt on, and pushed the start button while in possession of the fob.” He also attempted to start the vehicle with the fob several more times to determine whether the fob could start the vehicle, but he was not successful.
Buick also knows how bad this system is. Service Bulletin #21NA279 states that the starter might need to be replaced because of a serious rattling noise. This is a situation that should never occur, yet GM is okay with shipping out vehicles that don’t operate as they should. Without the ability to start the car, owners are dead in the water. It’s impossible to have any sort of “inspiring drive” if it won’t start in the first place.
The motor is having just as many issues, if not more, underneath the hood of the 2022 Buick Envision.
Another NHTSA complaint from an owner in Georgia states, “The issue is the AutoStop feature and the transmission. When driving, it appears that the gears are not shifting correctly; also, while driving, the RPM has reached a high level of 5 multiple times, which is now a cause for concern. My minor son and I were driving today, and an 18-wheeler started veering into our lane. When I sped up to move over to the next lane, the vehicle hesitated, the engine revved up, and the vehicle started moving slowly.”
Three months later, the same Georgia owner complained to the NHTSA again. The 6-month-old vehicle still had a delay when shifting the gears, resulting in a loss of power, and the infotainment screen had frozen after a software update. “Additionally, when the vehicle is turned off, there is a loud noise (knocking) coming from the front of the vehicle. Also, while driving there has been a burning smell.”
According to the complaint, General Motors couldn’t duplicate the issues, but eventually offered a settlement of repair costs. The owner was planning to submit a lemon law warranty claim.
Again, Buick isn’t naïve about what’s happening with the Envision. Service Bulletin #19NA104 talks about vapor and steam coming out of the front grille because of problems. There’s no way to spin this problem to look good. No one is going to believe that the Envision is the hot SUV to drive, so hot it is steaming. Instead, customers are wise enough to know that there’s a major problem occurring with the engine.
Some of the issues owners are complaining about include the airbags, brakes, no-hands liftgate, and very small air vents in the rear of the SUV.
An airbag-related complaint to the NHTSA from an owner in Kentucky states that the Service Safety Restraint System and airbag light come on and off multiple times every day. But neither Onstar nor the dealer can recreate the issue or find a code to stop it from happening. “It is very distracting when driving and warning bells are sounding” because “messages are popping up that take my eyes off the road.”
There are several complaints on the Edmunds website. A user talks about an acceleration-braking problem. “I’ve had (my) Buick Envision Essence (for) 8 days. I went on a 7.5-hour trip (and) when passing, the gas stuck. RPM was at 5 while pushing (the) brake. It still wouldn’t slow down. I needed to push neutral and again while coming back from my trip, it is winter. Thank God there wasn’t ice cause I’m sure I’d be in a huge accident.”
Other Edmunds comments have relatively minor complaints. For instance, one user states that the Envision no longer has air con controls for passengers traveling in the rear seat. Also, “the air vents back there are small and the output is not very strong.”
Another critical comment brings up several issues:
- The front seats seem to create a little leg discomfort on longer trips.
- The no hands lift gate only works half the time.
- The memory seat seems to mix up driver 1 and 2 occasionally.
All these issues add to the general frustration of 2022 Buick Envision owners.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Buick pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
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