2019 Hyundai Tucson Top Complaints and Problems – Is Your Car A Lemon?

Fuel system, powertrain and engine issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

Hyundai has become known for its lineup of compact SUVs. The 2019 Hyundai Tucson is hailed as one of the top choices, with the newer models considered to be “the new standard.” Yet, a quick investigation reveals something horrible. It turns out that the Tucson suffers from massive engine, powertrain and fuel system failures that put occupants at risk.

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NHTSA Complaints for the 2019 Hyundai Tucson

Complaint CategoryNumber of Complaints
Service Brakes, Hydraulic
59
Service Brakes
44
Engine
44
Electrical System
27
Unknown Or Other
16
Power Train
14
Fuel/propulsion System
7
Vehicle Speed Control
6
Electronic Stability Control
3
Forward Collision Avoidance: Automatic Emergency Braking
3

Engine

In any vehicle, the engine serves as the main component that proves whether a model is reliable or not. When this part doesn’t operate the way it should, nothing seems to go right.

That’s exactly what’s revealed in this NHTSA complaint. “Sporadic hesitation when starting from a complete stop. This has happened to me about 15 times, usually when pulling out into traffic. The car has 4000 miles and has been in service about 6 months. The service manager stated that they have no other complaints but is probably due to the ‘smart’ transmission adapting to different drivers. I understand there was a recall for 41,000 2017 Tucsons for the same issue.”

There might have been recalls on earlier models, but none have been released for the 2019 Tucson yet. Still, the automaker can’t hide the engine troubles, especially with Service Bulletin #19-01-002H-4 floating around that discusses severe engine damage in the new SUVs. To combat this, the manufacturer released a new knock sensor software to attempt and head off the problem. In the meantime, Hyundai owners across the nation are driving SUVs that will face an engine failure. Hopefully, the warranty covers it for them, but who wants to deal with this when driving a new SUV?

Here are some actual complaints logged with the NHTSA about the 2019 Hyundai Tucson Engine Problems:

1.3 MILES AWAY FROM THE DEALERSHIP I PURCHASED THE 2019 HYUNDAI TUCSON IT STARTED TO SMOKE. 5 MINUTES LATER IT WAS ON FIRE!! IT HAD LESS THAN 400 MILES ON IT AND I?VE YET TO FIND OUT WHAT EXACTLY CAUSED THE FIRE. HYUNDAI OR THE DEALERSHIP WON?T TELL ME. THE FIRE CAME FROM THE PASSENGER SIDE UNDER THE HOOD. THE VEHICLE STARTED SMOKING WHEN I ATTEMPTED TO START IT AND CAUGHT ON FIRE WHILE OFF.

Powertrain

In conjunction with the engine, the powertrain seems to create the same issues. The transmission just can’t seem to provide a comfortable acceleration.

This NHTSA review states, “2019 Hyundai Tucson Limited. Sporadic hesitation acceleration from starting from a complete stop. I’ve had the car since June and have less than 3,500 miles on it. When you start from a red light the car will jerk and hesitate, almost like it’s out of gas but then in the middle of the intersection it will accelerate like normal. This has only happened to me while in normal driving mode. It hasn’t done this while in Sport or Manual shifting mode. I had to select a date of when this happened but it originally started around mid-July and sporadically to this day. It happens randomly but when it does it happens at consecutive stop lights and multiple times on the same day. This isn’t a DCT, so Hyundai, nor the dealer can say I’m driving the car incorrectly. Pretty disappointing to have my first ever brand new car have a serious issue like this.”

Again, this isn’t the only powertrain issue either. Hyundai talks about slipping with Service Bulletin #19-AT-012H. It might even require a repair to the transaxle, which is just another thing that new car owners should not have to deal with. If this is the “new standard” it might be better to go with the tried and true older models.

Here are some actual complaints logged with the NHTSA about the 2019 Hyundai Tucson Transmission Problems:

2019 HYUNDAI TUCSON LIMITED. SPORADIC HESITATION ACCELERATION FROM STARTING FROM A COMPLETE STOP. I’VE HAD THE CAR SINCE JUNE AND HAVE LESS THAN 3500 MILES ON IT. WHEN YOU START FROM A RED LIGHT THE CAR WILL JERK AND HESITATE, ALMOST LIKE IT’S OUT OF GAS BUT THEN IN THE MIDDLE OF THE INTERSECTION IT WILL ACCELERATE LIKE NORMAL. THIS HAS ONLY HAPPENED TO ME WHILE IN NORMAL DRIVING MODE. IT HASN’T DONE THIS WHILE IN SPORT OR MANUAL SHIFTING MODE. I HAD TO SELECT A DATE OF WHEN THIS HAPPENED BUT IT ORIGINALLY STARTED AROUND MID JULY AND SPORADICALLY TO THIS DAY. IT HAPPENS RANDOMLY BUT WHEN IT DOES IT HAPPENS AT CONSECUTIVE STOP LIGHTS AND MULTIPLE TIMES ON THE SAME DAY. THIS ISN’T A DCT, SO HYUNDAI, NOR THE DEALER CAN SAY I’M DRIVING THE CAR INCORRECTLY. PRETTY DISAPPOINTING TO HAVE MY FIRST EVER BRAND NEW CAR HAVE A SERIOUS ISSUE LIKE THIS.

Fuel System

When it comes to the fuel system in this vehicle, it’s clear that this system is just making matters even worse.

Another NHTSA complaint says, “I purchased a new 2019 Hyundai Tucson Ultimate this May. In the first week the Service Engine lit up. I took it to dealer and 2 days later the vehicle was returned as fixed. Based on dealer’s resolutions it was an evap leak code and they just had to replace the cap. Week later the sign came back again and I dropped off vehicle for another 4 days, dealer stated it was same code again and it won’t happen again. I took it back and two weeks later the light came back on again and disappeared after three days. The fourth time light came back again and I will be dropping off the vehicle again. The dealer is still unable to find the cause and unable to fix the issue. Based on the discussion with service manager, it is a minor problem for them, but the issue keeps coming back and I have to keep bringing the vehicle back to the dealer to fix it.”

This is one situation that Hyundai doesn’t want to discuss. It’s possible that the company already gave up enough information by talking about the engine and powertrain troubles. Instead, customers are left to speculate about what might be wrong with the fuel system. One thing is for sure; this model is not “the new standard.” If it is, it might be time to start taking the bus to work instead.

Here are some actual complaints logged with the NHTSA about the 2019 Hyundai Tucson Fuel System Problems:

VEHICLE STOPPED AND CUT OFF COMPLETELY IN THE MIDDLE OF THE BUSY INTERSTATE. ACCELERATION SLOWED UNTIL VEHICLE DIED AND ALL ERROR LIGHTS APPEARED AND FLASHED ON DASH WITH A “SERVICE NOW” ALERT. PLACED THE VEHICLE IN PARK, AND TURNED THE SWITCH TWICE BEFORE IT WOULD CRANK AGAIN. UPON STARTING- THE SAME “SERVICE NOW” LIGHT APPEARED AND CAR WAS ABLE TO DRIVE. “SERVICE NOW” LIGHT VANISHED ABOUT 10 SECONDS AFTER VEHICLE WAS DRIVING AGAIN.

UNCONTROLLED SPEEDING. HARD IMPACT ON BUMP VERY LOW SUSPENSION SYSTEM. HIGHER MPG THAN ADVERTISED

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Complaint Data

CategoryEngine
DateJan 15, 2023
StateMI
Description
At approximately 55,000 miles, the check engine light illuminated. Code p0420 "catalyst system efficiency below threshold (bank 1)". When inspected, the car had consumed about 1 quart of oil after driving at highway speeds for approximately 3000 miles.
CategoryVehicle Speed Control
DateJan 11, 2023
StateNY
Description
The contact owns a 2019 hyundai tucson. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate while the engine revved loudly. The vehicle then jerked forward while driving. Additionally, there was an abnormal rubber odor detected. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred, and the vehicle was taken back to the dealer, where it remained unrepaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 10,724.
CategoryEngine, Power Train
DateNov 20, 2022
StateNY
Description
I bought my hyundai tucson 2019 brand new, it has 38000 miles on it still under warranty in the past two months engine light came on three different times brought it back to two different dealership still have same problem, my car still in dealership parking lots waiting for three different parts from hyundai, my car is not safe to drive and I feel there are cover up about engine problem with the hyundai tucson 2019, please I need help to to solve this problem thank you
CategoryService Brakes
DateNov 09, 2022
StateCA
Description
I needed to stop quickly, but not unreasonably fast. I had time to consider my passenger and that this would be a quick stop for them. I then firmly applied the brakes and it felt like something kicked in causing the car specifically not to stop or slow down as expected. I subsequently had to push harder and harder to try to get the car to stop, which it didn't in time and I t-boned another vehicle (minor) that then left the scene. My passenger, who I do not have a relationship with and had just met that night, turned to me and said "you're car didn't stop." she noticed this as well. Upon having it fixed at the auto body shop, they found that "the brake pedal is below the gas pedal and keeping brakes applied when brake pedal is released. The brake pedal assembly is bend and holding brake pads applied when driving." I spoke to the technician (owner?) who said that "if the pedal assembly is bending instead of stopping then it is possible that this caused it." he also suggested that "brake assemblies don't bend" and that he has never seen or heard of one bending in his decades of work. All I know is that I applied the brakes quickly, but not unreasonably and the car reacted in a way causing it not to stop when it should have. Whether this was a problem with the abs or the brake pedal assembly bending, I am not sure. I do want to document that this car did not stop as it should have and feel that a mechanical problem caused this collision. Fortunately we made light contact with the other vehicle, the air bags did not go off and there were no injuries. There was, however serious risk of injury should cars have been only a few feet further in any direction. This car was repaired by a body shop.
CategoryElectrical System, Engine, Vehicle Speed Control
DateNov 07, 2022
StateOR
Description
I was merging onto a highway at high speeds when the car stuttered. The check engine light began to flash and I lost acceleration. I could push the gas pedal to the floor and the car would not accelerate at all. The car lost it's speed and I could not go anymore than 30mph, and it would not go higher than 2rpms. It put me and my baby (who was in the backseat) in danger as we were going fast on a highway and out of nowhere the car lost speed and I could not accelerate. I could've easily been hit by another driver going the regular speed limit. I drove it to the dealership that just happened to be down the street, and the car struggled to accelerate from a complete stop, as well as in general. From a complete stop, the car would sputter and jerk when pressing on the gas pedal. The dealership diagnosed it as a faulty knock sensor. They said they would replace the sensor as it was still under warrenty. When I left the dealership, the check engine light was off and the car was driving fine. Fast forward to the next day, I was driving again on a highway at about 65mph, when the same thing happens. The car stuttered, lost all acceleration, and the check engine light was flashing. I ended up driving it home (about 10 miles away) and the whole time I could not go faster than 30mph without the car shaking. This time the car would not go higher than 1. 5rpms. I checked the engine at home and a p1326 code came up, which is a code for the knock sensor. I called the hyundai dealership that I originally went to and they said there was nothing they can do about it at the moment since they had just replaced it. Prior to all of this, there was no warning sign at all that this was a potential hazard. It happened so suddenly and both times it happened put me in a dangerous situation.
CategoryEngine
DateNov 01, 2022
StateHI
Description
The contact owns a 2019 hyundai tucson. The contact stated while driving approximately 45 mph and merging onto the highway, the vehicle began to lose motive power. The contact stated that the check engine warning light started flashing. The contact stated that a loud humming noise was coming from the engine compartment. Additionally, the steering wheel began to vibrate. The contact pulled off the highway, and at the bottom of the off ramp she had to stop for a traffic light. The contact stated that when the light changed, and she depressed the accelerator pedal, the vehicle lunged forward while shifting from 1st gear into 2nd gear and then stalled. The contact stated that it took several attempts to restart the vehicle. The contact drove to her residence while the vehicle struggled but was unable to exceed 25 mph. The contact drove the vehicle to an auto parts store and had a diagnostic test performed. The contact was advised that she had a code p1326 and other failures of the powertrain system. The contact called a dealer and was informed that the vehicle would not be diagnosed or repaired the vehicle was diagnosed by their mechanic. The vehicle was diagnosed a second time and the mechanic retrieved dtc: p1326. The vehicle had not been repaired. The contact researched online and related the failure to nhtsa campaign number: 21v727000 (engine) however, the vin was not included. The manufacturer had not been informed of the failure. The failure mileage was 81,859.
CategoryEngine
DateOct 26, 2022
StatePA
Description
While driving, I came to a stop sign and the car completely shut off. The car restarted and then I stopped at a stop sign and the car completely shut off. I had the car towed and they told me that it had catastrophic engine failure. I haven't even owned this car for 1 year yet. How could the engine fail. Upon further investigation, it appears that this is a known issue with hyundai tucson's of the same year.
CategoryService Brakes, Air
DateOct 17, 2022
StateFL
Description
The contact leased a 2019 hyundai tucson. The contact stated that while driving approximately 10 mph and making a turn, the brake pedal was depressed but failed to respond and she crashed into an unknown vehicle. The brake warning light was illuminated. There was smoke detected in the vehicle. The air bag deployed. The contact sustained injuries to the arm and medical attention was provided. The passenger occupant did not sustain any injuries. There were no reported fires. A police report was filed. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was 8,600.
CategoryElectrical System, Engine, Power Train
DateOct 13, 2022
StateAL
Description
The contact owns a 2019 hyundai tucson. The contact stated while in her daughter's possession, the engine had failed to start after multiple attempts. Several warning lights illuminated the instrument panel during the failure. The vehicle was jumpstarted and the horn began to blare once the engine restarted. The vehicle was taken to a dealer where they were unable to determine the failure. The contact also stated that the vehicle would rattle while both idle and upon activation of the ac. The manufacturer was notified of the failure and the contact was given to a case manager; she was later instructed by the case manager to take the vehicle back to the dealer for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.
CategoryElectrical System, Forward Collision Avoidance: Warnings, Lane Departure: Assist
DateSep 26, 2022
StateTX
Description
While on the road, the 2019 hyundai tucson value dashboard warning lights lit up and stated to check the lane keeping assist and the forward collision assist. The engine light, anti-skid light and power steering light came on as well as the car began to decelerate while in the middle of traffic. I pulled over and turned the car off. When trying to turn back on, the car would not start again until I began pumping the gas with my foot for a few seconds then it started; however, now the engine light was on although it drove normally after that. This has happened to me a few times now, but is very scary because it gives no warning and when I take it to the dealership they can never find anything wrong with it.
CategoryElectrical System, Steering, Structure:body
DateSep 19, 2022
StateWI
Description
This car was stolen because the manufacturer neglected to install an immobilizer in the engine. The car was locked and parked in a secure location, and someone broke the window, opened the steering column and was able to start the car with simply a usb. This incident could have entirely been avoided if it weren't for the negligence of hyundai manufacturers for not installing a key component of this vehicle. The engine immobilizer. The car has since been in the shop for 50 days attempting to repair the damage done by the thieves. Charging me tons of money in deductibles, transportation fees, rental coverage. Again, all of this could have been avoided if hyundai was a responsible dealer.
CategoryEngine
DateSep 18, 2022
StatePA
Description
In this 2019 hyundai tucson with about 31,000 miles, engine stalling occurred the second time during driving with two passengers on I-76 at approximately 73 mph in the cruise mode on september 11, 2022; the speed kept dropping and gas pedal did not respond at all; fortunately, the driver could manage to pull over the car to an emergency zone; from the lesson in the first engine stalling incident on I-376 on in october 2021, turning the ignition key to the off position then to the "on" appeared to make the engine work again, like nothing occurred; there was no engine warning light, or obdii warnings.
CategoryEngine
DateSep 14, 2022
StateFL
Description
The contact owns a 2019 hyundai tucson. The contact stated while driving 35-45 mph, the vehicle started jerking. The accelerator pedal was depressed but the vehicle failed to respond and stalled. The contact smelled a burning odor coming from the a/c vents. The contact was unable to veer to the side of the road. The contact turned off and restarted the vehicle several times; however, the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 33,243.
CategoryUnknown Or Other
DateAug 26, 2022
StateFL
Description
The car started shaking and stalled. I restarted and it stalled another 2 times. I call hyundai in miami on 2001 ne 2nd ave 33137 and I dropped off. They refuse to fix it saying the computer did not register any fault code. I am not comfotable driving a defective vehicle.
CategoryUnknown Or Other
DateAug 26, 2022
StateFL
Description
The contact owns a 2019 hyundai tucson. The contact stated while her daughter was driving 10 mph and making a turn, the vehicle started shaking and stalled several times. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was 3,000.
CategoryEngine, Service Brakes, Hydraulic
DateAug 25, 2022
StateNY
Description
The contact owns a 2019 hyundai tucson. The contact stated while her daughter was driving 10 mph, the vehicle stalled. The contact stated that the check engine and low oil warning lights illuminated. The driver was able to restart the vehicle to park properly. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The vin was associated with nhtsa campaign number: 20v543000 (service brakes, hydraulic). The manufacturer had been informed of the failure. The failure mileage was 23,668.
CategoryUnknown Or Other
DateAug 24, 2022
StateMA
Description
The contact leased a 2019 hyundai tucson. The contact stated on four separate occasions while driving and without warning, the vehicle jerked and lunged forward. The contact then stated that the second time while idled in line behind another vehicle, the vehicle jerked and then lunged forward. As a result, the vehicle rear-ended another vehicle. The air bags did not deploy. No injuries were sustained. No medical attention was required. A police report was filed. The contact then stated that the third time while stopped at a stop light, the vehicle jerked and lunged forward almost causing the vehicle to rear end another vehicle. The contact also stated that a fourth time while idle, the vehicle jerked and lunged forward without warning. The dealer was notified of the failure and informed the contact that the jerk happens. The manufacturer was notified of the failure where it confirmed that the vehicle jerked but did not offer any further assistance. The vehicle was not diagnosed. The failure mileage was approximately 22,800
CategoryElectrical System, Engine, Fuel/propulsion System
DateJul 16, 2022
StateTX
Description
2019 hyundai tucson I purchased 13 months ago with a mere 5, 241 miles on it., (currently 29k mi) from bert ogden subaru/mazda in edinburg, tx. On 6/26/22 it started shaking violently then "rodknocking" and finally failing in middle of major, high-traffic hwy. Near causing accident. Nowarning lights, check engine lights, oil lights, etc. Car was towed to tipton ford hyundai, in brownsville, tx. As it urns out (through my own research), my vin# falls under a recall issue that was not fixed prior to purchase nor disclosed to me, re:"engine monitoring and logics warning system failure". More importantly, 2) there are several class-action lawsuits underway, one settled, in which hyundai was found liable for faulty "class ii theta engines" and a suit involving "gdi nu 2. Ol" (same as my vehicle) leading to rod knocking sensor failure, premature worn bearings and even cars catching fire! This is a no-brainer situation in which hyundai should be replacing my engine as ordered, but instead they are claiming, vehicle "neglect" (all maint. Receipts were provided)and rejecting claim(which seems to be their m. O. Based on similar complaints / civil filings that are all over the web) and dealer says im responsible for paying for new engine. Not sure who is responsible: the dealer I purchased from, for selling me a defective vehicle, the hyundai dealer it was towed to, or hyundai itself for denying what is a very well known liability on their part and apparently a widespread years-long issues with engine defects, recalls, suits, judgements, etx but have many court transcripts of consumers claiming hyundai blaming thd customer for "neglect" to avoid replacing engine. I need legal help and advice. I have to have car for work and dealer knows it and seems hyundai does, because they wont cover rental, wont provide "loaner" and seems dealer didnt even debate this with hma because I purchased vehicle elsewhere. They just accepted hyundai's denial and is now attempting to take advantage.
CategoryEngine, Power Train
DateJul 09, 2022
StateCT
Description
Engine failure due to connecting rods issue. Engine began to smoke while driving with no warning, had complete engine failure and had to have vehicle towed to dealership.
CategorySeats
DateJul 02, 2022
StateAZ
Description
Our hyundai tucson was hit from behind in a multi-car collision at approximately 30 mph and front driver and passenger seats collapsed to the reclining position
CategoryEngine
DateApr 26, 2022
StateOR
Description
The contact owned a 2019 hyundai tucson. The contact stated while driving approximately 55 mph the vehicle started smoking and overheating. The contact was able to pull over safely. There were no warning lights on the instrument panel. Once the vehicle stopped the doors were automatically locked. The nearby drivers notified the contact of the fire under the vehicle. Once the contact exited the vehicle, the engine was destroyed by the fire. The inside of the vehicle was still functional. The state police arrived on the scene; however, a police report has not been obtained. The fire department also arrived and extinguished the fire. The vehicle was towed to a wrecking yard. The manufacturer was not notified of the failure. There were no injuries or medical reports. The approximate failure mileage was 40,000.
CategoryEngine
DateApr 18, 2022
StateRI
Description
I helped my daughter buy a used 2019 hyundai tuscon with 42k miles since she was going to med school and needed reliable transportation. At 62k miles the engine failed. The engine stalled in the middle of the highway and she was in the middle of the highway for some time before she could restart the engine. She was nearly rear ended. The dealer she brought the car back to said there was no oil in the engine despite the fact that she had the oil changed two months before this incident. There have been many problems with the hyundai "theta ii" and 2 liter gdi engines that were supposedly fixed and there was a class action lawsuit on hyundai tuscons up to 2016 which was well publicized. This car has a 2 liter engine (which is all I know). It does not appear that hyundai has fixed their engine problems since I believe this is the same problem as before. I am filing this complaint in my daughetrs behalf since she has to take her medical boards in one month. It is bad enough that her car has been tied up for 3 months and she has to transport her husband across town twice a day.
CategoryEngine
DateApr 12, 2022
StateGA
Description
As previously stated, was driving when csr began to smoke and stall. After almost three months of being at the dealership it was determined to be the rod bearing failure. Earlier models of this vehicle have been recalled due to this issue. Please look into the newer models as well.
CategoryEngine
DateMar 26, 2022
StateMI
Description
Motor blew with regular maintenance done at 77k
CategoryEngine
DateMar 20, 2022
StateWA
Description
When driving car slowed down and battery sign appeared on the dash board. The car started to gives jerks when stopped at the traffic light. When continued after the lights, it struggled to pick up. This happened two to three times in two days.
CategoryEngine
DateMar 07, 2022
StateAL
Description
Engine stalled. Drove it to gas station but engine has knocking sound. Was told that it may fall under the theta engines recall.
CategoryEngine
DateMar 04, 2022
StateGA
Description
Car started knocking on a wednesday like it wanted to cut off, no engine lights came on. Got car towed to dealership on thursday morning, still no engine light. Dealership called on thursday said I need a new engine. Car was a 2019 hyundai tucson which I purchased in 2020 with 60,059miles. I was the second owner.
CategoryEngine
DateFeb 24, 2022
StateMA
Description
On 2-23-2022 , I was driving approximately 30 mph when all of a sudden there was a noise that kept getting louder which sounded like a knocking or broken fan, the vehicle rpm increased, the vehicle hesitated, did not accelerate, stalled, the check oil and engine light came on, I coasted into parking lot. When I opened the hood, there was no signs of smoke, oil leak, or smells, however, when I went to check the oil, smoke came out of where the oil dip stick goes. I attempted to have the vehicle jump started with no luck, just a clicking sound. I had the vehicle towed to be serviced.
CategoryLane Departure: Blind Spot Detection
DateFeb 09, 2022
StateFL
Description
Blind spot warning becomes disabled sporadically? Engine needs to be turned off and restarted to reconnect blind spot warning. This has been an ongoing problem for the last few years. It never shows up when brought into dealer for inspection? Nor are there any computerized “messages” in the system? The below “additional details” only reflect yesterday's occurrence. This problem happens on a regular basis. With no regularity?
CategoryEngine
DateFeb 04, 2022
StateGA
Description
Was driving uphill, heard a clanging sound. Car engine completely shut off and started smoking, lights worked. Towed it to dealer, they said it will be 30 days before we hear about the issue, they said they will fix the original recall after tearing the engine down.
CategoryEngine, Forward Collision Avoidance: Automatic Emergency Braking, Power Train
DateJan 05, 2022
StateKY
Description
While driving down a busy road at 10:00 pm on new years eve, my vehicle's engine completely shut off. Immediately prior to the shut off, the vehicle's dash displayed the oil and battery lights. The vehicle's automatic emergency brake and steering wheel lock were both engaged, not allowing me (or the tow truck company) to move my vehicle out of this busy road. My car remained in this location for 3 and a half hours. The hazard lights stopped working after the first hour, making it extremely difficult to see that the vehicle was stopped. After the second hour, an officer parked behind my vehicle with their lights flashing as he said it was an extremely dangerous situation and my car was sure to be hit. He was able to get a tow truck to me before hyundai. For hours, numerous people were forced to brake quickly/swerve into other lane to avoid hitting my car. This occurred right before an intersection, putting 4 directions of drivers at risk of collision. I stood in the rain, near my car, attempting to help direct drivers away from the lane until the police officer showed up. The vehicle is now at the dealership which confirmed engine failure, pending replacement. Possibly related, this vehicle had the catalytic convertor replaced 3 months prior. It is not yet confirmed if this contributed to the engine failure.
CategoryEngine
DateJan 03, 2022
StateGA
Description
The engine in my 2019 hyundai tucson turned off while driving down the interstate without any lights or warnings. My 2 year old was in the back seat at the time, and this could have caused a significant risk to not only myself and son, but others on the road if we were not traveling at highway speed. The vehicle was safely pulled over to the side of the road and would not restart. I got it towed to the dealership it was purchased from and they informed me they have been having a lot of issues with engines recently and mine would need to be replaced. It has now been sitting at the dealership since thanksgiving waiting to be serviced, which is covered under manufacture warranty. It is located at hyundai of brunswick in brunswick, ga and can be accessed if needed.
CategoryEngine, Power Train
DateDec 23, 2021
StateIL
Description
Purchased the vehicle in june 2021 only had 1 previous owner. The dealership stated it was a pre-owned certified used vehicle that had just been inspected and service. Within the first month I had to take it back for multiple issues most recently the catalytic converter to be replaced and the engine. I haven't even owned it let alone driven it long or far enough for either of these parts to need service or have failed. It's not even time for my first oil change that how low the mileage is that I've put on it. The dealership originally told me they never head about the complaints regarding the engine now they are trying to stiff me on selling me a lemon by charging me 3000 and telling me hyundai isn't willing to cover the repairs. If this is a known issue which is seems to be a recall should now be issued.
CategoryEngine
DateDec 21, 2021
StateMD
Description
The contact owns a 2019 hyundai tucson. The contact stated that while her husband was driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken to an independent mechanic and diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
CategoryEngine
DateDec 03, 2021
StateMA
Description
Purchased the car in march 2021 with 41,391 miles on it. The day after I picked it up check engine light came on checked the code it was a p0420 catalyst system efficiency below threshold, contacted dealer they took the car in and replaced the catalytic converter. Now 8 months later & a little less than 15,000 miles the check engine light came on again and guess what code popped up? P0420 now I am not an auto expert but I don't think its right that a catalytic converter would need to be replaced twice in that short time frame. Time to figure out what is causing this considering I am not the only one who has reported this
CategoryPower Train
DateOct 22, 2021
StateCA
Description
Going up a hill, "check blind-spot collision warning system" alert, clunk sound, rpms revved high, power lost and did not shift gears. 2 occurrences. Approximately 40,000 miles.
CategoryService Brakes, Hydraulic
DateOct 22, 2021
StateNJ
Description
The contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine
DateOct 14, 2021
StateNY
Description
The contact owns a 2019 hyundai tucson. The contact stated that while driving at 30 mph, a light knocking sound was heard coming from the engine. There was no warning light illuminated. The contact inspected the vehicle and discovered that the oil level was low despite recently having an oil change. The contact then added 2 quarts of oil inside the engine and resumed driving 30 mph however, the vehicle shut off without warning. The dealer was contacted, and she had the vehicle towed to the dealer. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 51,392.
CategoryService Brakes
DateOct 13, 2021
StateNH
Description
I have not owned this vehicle since 1/2021. I informed the dealer who took the vehicle in trade that there was an open recall. I have let hyundai know that I no longer own the vehicle. Despite multiple communications with hyundai, they have made no indication that they would try to find the new owner and direct recall information to that party. In the past, when this situation has occurred with other manufacturers, letting the manufacturer that I no longer owned the vehicle was sufficient and the manufacturer took over from there. I find hyundai's process to be unsatisfactory. As I have not been able to redirect them to the new owner, I am taking the step of informing nhtsa.
CategoryService Brakes, Hydraulic
DateOct 08, 2021
StateTN
Description
The contact owns a 2019 hyundai tucson. The contact received a recall notification for nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine
DateSep 20, 2021
StateMD
Description
2019 tucson 74165 miles. While driving on the highway the engine began to knock, and as the traffic came to a stop the car stalled and the oil and battery light came on. Before that the lights never came on. I got it to the shoulder and checked the oil, it was dry with no leaks on the outside of the engine. Towed to my mechanic and he said total engine failure. Hyundai discontinued this motor and jasper a leading engine manufacturer will not produce after market because they cannot warranty it for three years or hundred thousand miles. This will become a recall as this model year gets higher milage, and hyundai knows it.
CategoryEngine, Vehicle Speed Control
DateSep 16, 2021
StateOH
Description
The contact owns a 2019 hyundai tucson. The contact stated that the vehicle was consuming oil. The contact stated while her daughter was driving approximately 40 mph, the rpm increased from 2,000 to 3,000 rpm. There was no warning light illuminated. The vehicle was taken to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken back to the local dealer and diagnosed that an oil change was needed, and the pcv valve needed to be replaced. The vehicle was repaired however, the failure recurred. Additionally, while her daughter was driving the vehicle hesitated and failed to accelerate. The vehicle was taken back to the local dealer and it was determined that an oil consumption test needed to be performed. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 41,580.
CategoryForward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Unknown Or Other
DateJul 19, 2021
StateMT
Description
Sometimes the auto hold will turn orange and the button sinks in and freezes there. I cannot release it and it does not operate at all. It has happened twice since I got the one recall fixed, once before the recall. I thought the recall would fox it and the dealership thought so also but it did not solve the issue. Since the dealership has new management I have received no assistance from them. The new management has very poor customer service since the change and are still repairing the damage to my engine they said they caused, but I believe could be something to do with a lawsuit which is why they refuse to speak with me.
CategoryService Brakes, Hydraulic
DateJun 23, 2021
StateRI
Description
The contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact filed a case. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine
DateJun 12, 2021
StateNC
Description
The vehicle could not pass safety and emission inspection, check engine lights on (catalyst system efficiency) the vehicle has only 45000 mileage, apparently has deficiency on catalyst system)
CategoryElectrical System
DateMay 11, 2021
StateGA
Description
In sept. 2020 I received a recall notice on my 2019 hyundai tucson. I immediately call and was put on a waiting list to get it fixed.. Here it is 8 months later and still do not have my car fixed. I keep doing follow ups on my car and just get the run around. I have kept notes each time ive called the dealership(parts dept) and the responses they've given me and the last one they lied to me. My dealership is in cleveland tn(grey epperson hyundai).. 1st call-got on waiting list; 2nd call-was told they had some parts in but they had to go on the cars waiting to be sold; 3rd call-was told their system had been hacked and they couldnt see what they had; 4th call-parts guy had no idea what I was talking about and refered me to someone name randy. He proceded to tell me oh they had plenty of parts but when I asked him why no one had called me then he couldnt say. He then scheduled me for an appt for may5, 2021 @2:30. My husband and I drive over an hour for the appt only to be told by the two girls in the parts dept that they did not have in the parts/kits for my vehicle and they didnt know why the guy(randy) told me they did. I'm really furious with this place right now an will never buy from them again. Dont know where else to turn?
CategoryService Brakes, Hydraulic
DateMay 10, 2021
StateCA
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to folsom lake hyundai (12530 auto mall cir, folsom, ca 95630, (916) 293-4760) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes
DateMay 03, 2021
StateTX
Description
A recall notice from hyundai was issued last fall and we immediately contacted the dealer to get the repair done. We were told they didn't have the part and it was on order. Six months later and multiple calls and messages to two diferent dealerships and our car sits in the driveway unrepaired. How long is reasonable to get a recall repair and at what point are we owed compensation for a vehicle we should not be driving because it can catch fire? Who do we contact to get this repair completed. This is unacceptable.
CategoryService Brakes, Hydraulic
DateApr 30, 2021
StateCO
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that phil long hyundai of motor city (located at 170 w motor way, colorado springs, co 80905, (719) 453-0549) exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available.
CategoryService Brakes, Hydraulic
DateApr 20, 2021
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to jenkins hyundai of ocala (1602 sw college rd, ocala, fl 34471, (352) 815-2533) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes
DateApr 16, 2021
StateMD
Description
We received a recall notice from hyundai last fall and immediately contacted the dealer to get the repair. Made an appointment and took the car for work to be told they didn't have the part. Seven months later and multiple calls and messages and our car sits in the driveway unrepaired. How long is reasonable to get a recall repair and at what point are we owed compensation for a vehicle we should not be driving because it can catch fire? Who do we contact to get this repair completed.
CategoryService Brakes, Air
DateApr 14, 2021
StateCT
Description
2019 hyundai tucson. Consumer writes in regard to abs recall. *ld the consumer stated the parts to complete the recall were unavailable. *js
CategoryUnknown Or Other
DateApr 13, 2021
StateNY
Description
I was looking up to see if my car had any recalls. Because, my other car just had one. I just bought this car and surprise they did know it had a recall . I bought it used may be that's why but it's registered I just want a recall card so the problem can get fix now that I know. Thank goodness no accident just want recall card to fix problem thank you.
CategoryService Brakes
DateApr 12, 2021
StateNJ
Description
Vehicle was recalled in september. Made appointment for recall repair in november. Appointment was canceled due to the part not being available. Made another appointment in early february and that was the same story.
CategoryService Brakes
DateApr 06, 2021
StateTX
Description
My vehicle is recalled to fix my abs. Have called the hyundai dealer (weisner) twice (march 17th and april 6th) to arrange appointment to remedy the problem. They say on each occasion, they are waiting for parts to be delivered. Am waiting for their call to bring in my vehicle.
CategoryService Brakes
DateApr 05, 2021
StateVA
Description
Took the vehicle to get the subject 195 ( 20v543000) recall performed. Upon arriving to hall hyundai in newport news, they informed me that parts were not available. I previously asked them upon making the appointment if they had parts in stock. They assured me they did. Prior to this, I attempted to have the recall performed at pearson hyundai in richmond, va on two separate occasions. I called the service department a couple weeks prior to the appointments to ensure they had parts, each time I was told they did. However, upon arriving each time the informed me they had no parts. I was also told by a parts worker that the dealership was putting any new parts received into the vehicles on the lot so they can be sold. This vehicle remains a safety concern since multiple dealerships do not have the parts to repair.
CategoryService Brakes, Hydraulic
DateMar 30, 2021
StateOH
Description
Tl* the contact leased a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called classic hyundai (8460 tyler blvd, mentor, oh 44060;(440) 266-6777) where it was confirmed that the part was not available. The contact was added to the waiting list. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.*dt
CategoryService Brakes, Hydraulic
DateMar 30, 2021
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called jenkins hyundai of ocala (1602 sw college rd, ocala, fl 34471) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes
DateMar 25, 2021
StateFL
Description
Received safety recall letter nhysa 11/2020 recall number 20v-543 stating my car has faulty anti-lock brake system("abs")dealer states they will install the necessary parts to correct defect. To date 3/24/21 have not been contacted to make correction. I have contacted the dealer on the following dates: 11/10/20, 12/11/20, 1/11/21, 1/12/21, 3/25/21. I have been continually told the part is on back order. The letter states there is a risk of an electrical short resulting in an engine compartment fire. What recourse do I have to remedy this problem and secure my safety?
CategoryService Brakes, Hydraulic
DateMar 25, 2021
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called hyundai of new port richey (3936 us-19, new port richey, fl 34652) where it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryService Brakes, Hydraulic
DateMar 24, 2021
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Delray hyundai (541 ne 6th ave, delray beach, fl 33483, (561) 265-0000) was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. *dt
CategoryService Brakes, Hydraulic
DateMar 16, 2021
StateOR
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Butler hyundai (5000 crater lake ave, medford, or 97504) was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateMar 12, 2021
StateNJ
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact attempted to schedule a recall repair service with global hyundai (1099 us-22, north plainfield, nj 07060) however, the dealer confirmed that the contact parts were not yet available. The contact was placed on a waiting list. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateMar 11, 2021
StateNY
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called atlantic hyundai (193 sunrise hwy north service rd, west islip, ny 11795, (631) 587-0700) and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes
DateMar 10, 2021
StateCT
Description
I was sent a recall notice by hyundai and I scheduled the service appointment with a local dealership as directed. When I showed up for my appointment I was told there was "no fix" yet.
CategoryUnknown Or Other
DateMar 10, 2021
StateOH
Description
I was advised on 9/12/2020 that my hyundai tuscon had a recall for abs/antilock brake module, I called my local dealer and they said I would be notified once parts came in. In november I was contacted by hyundai that I should keep my vehicle parked outside away from buildings due to risk of fire. I again called dealer and parts were still on order. I personally went to dealership in january and still no parts and was told I am on wait list. I do not feel safe driving this vehicle and I have given more then enough time to have this fixed. I want to terminate my lease since I do not want to continue paying for a vehicle I do not feel safe driving.
CategoryService Brakes
DateMar 09, 2021
StateCA
Description
Hyundai motor america (hyundai) is recalling certain 2019-2021 tucson vehicles. The anti-lock brake hydraulic electronic control unit (hecu) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire an engine compartment fire can increase the risk of injury or crash
CategoryService Brakes, Hydraulic
DateMar 09, 2021
StateNY
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact spoke with central avenue hyundai (111 s central ave #1, hartsdale, ny 10530, (315) 816-3071) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while in reverse as the first initial driving for the day, the vehicle failed to stop without placing extensive pressure on the brake pedal. The approximate failure mileage was 25,000. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateMar 08, 2021
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Coconut creek hyundai (located at 4960 n state rd 7, coconut creek, fl 33073, (888) 441-7737) was contacted and made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateMar 05, 2021
StateNJ
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Towne hyundai (3170 nj-10, denville, nj 07834) and lynnes hyundai (401 bloomfield ave, bloomfield, nj 07003) were both contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.*dt*jb
CategoryService Brakes
DateMar 04, 2021
StateFL
Description
I made an appointment with o'brien hyundau of fort myers, fl on 1/13/2021 for nhtsa recal 20v-543 abs-antilock brake system recall. When I arrived at the dealer to have a new abs system part installed, they said they did not have that part in stock. They said they would notify me when it was in stock. On 3/1/2021, I contacted the dealer(o"brien hyundia of fort myers) because I had not hesrd anything from them since 1/13/2021. I asked them when the abs part would be in for the recall. Again, they said that they did not have the part and would notify me when they had it. I am very concerned that this recall can not be fixed by the desler, because it is a serious problem and can start a fire in the vehicle.
CategoryService Brakes
DateMar 01, 2021
StateIN
Description
February 25th I took my tucson to the hyundai dealership for my recall to be done and everything seemed to be fine that day. Sunday february 28th I started my car and went to release the parking brake and my eps light was on and my parking brake was stuck I could not get it to come out of being engaged after messing with the button for a while and turning my car off and back on I was able to disengage and the eps light finally went off. Later on that day I was leaving work put my car in reverse and my brake pedal went all the way to the floor no breaks. I slowly drove down the road and parked at the vehicle turned it off restarted it and I have some break now but they're squishy squishy. There is also a extremely loud grind to the brakes since sunday the 28th of february
CategoryService Brakes, Hydraulic
DateMar 01, 2021
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called jenkins hyundai of ocala (1602 sw college rd, ocala, fl 34471, (352) 815-2533) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes
DateFeb 23, 2021
StateWA
Description
My car is on recall, I contacted hyundai dealerships for replacement. They said it may take weeks or a month. I waited for more than 5 month. They just keep telling me they're out of stock.
CategoryService Brakes
DateFeb 19, 2021
StateNY
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Rockland hyundai (55 ny-303, west nyack, ny 10994, (855) 256-8524) was contacted and confirmed that parts were not yet available. The contact stated while driving at various speeds, the brakes failed to engage properly when the brake pedal was depressed. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateFeb 16, 2021
StateOH
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called coughlin hyundai (2300 hebron rd, heath, oh 43056, (833) 340-1530) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryService Brakes
DateFeb 12, 2021
StateWI
Description
I went to the dealer, the part for repair was not available, they said they would call me, that was 6 months ago 🙁
CategoryFuel/propulsion System, Service Brakes, Unknown Or Other
DateFeb 11, 2021
StateIN
Description
My 2019 tucson has been getting horrible gas mileage and also making some strange noises that I'm unsure of what they are. It's also acting like it has no power installing on a pretty regular basis since the dealership has stated nothing's wrong with it and my vehicle health report continues to state nothing is wrong I decided to get a obd2 adapter to place on it so I could see what was happening. While the vehicle is running at idle doesn't matter if it is cold or warm the throttle body sensor does not go under a 10 so it's obviously sticking I don't know if it is defective or if it's been like that for some time but if the throttle body is stuck then that's going to cause it to stall that's going to make it burn more gas that's going to make it run pretty crappy and be kind of hit and miss. The vehicle's brakes are always grinding and squealing. There is also a wine and a tapping clicking sound coming from under the hood I don't know if it's a bad pulley or bearing or a loose heat shield or whatever but it's not injectors there's something under it. The rpms are continuously getting stuck the gauges are getting stuck, this car malfunctions every day.
CategoryService Brakes
DateFeb 11, 2021
StateNJ
Description
Hyundai is not making the replacement easily available. I have made two appointments to have he issue fixed and have been told the part is not in.
CategoryService Brakes, Hydraulic
DateFeb 11, 2021
StatePA
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. An unknown dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateFeb 11, 2021
StateNC
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called capital hyundai of greensboro (801 e bessemer ave, greensboro, nc 27405, (336) 275-9761) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryService Brakes, Hydraulic
DateFeb 04, 2021
StateCO
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called several unknown dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateFeb 02, 2021
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called hyundai of new port richey (3936 us-19, new port richey, fl 34652; (727) 477-8644) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed contact to park the vehicle outside. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryUnknown Or Other
DateFeb 02, 2021
StateMI
Description
My daughter has been trying to get the recall fixed for over 4 months. Glendale ca hyundai keeps claiming that they don't have enough parts to do the recall. I called hyundai customer service about the lack of parts and was told that they couldn't help the situation. When I speak to the service manager, he said that they have had no parts for the repair delivered to them. The address and phone of the dealership I am working with is 411 s brand blvd, glendale, ca 91204 phone: (818) 243-4110. Any assistance is getting parts so the recall can be serviced is greatly appreciated.
CategoryElectrical System, Service Brakes
DateFeb 01, 2021
StateCA
Description
Upon receiving a safety recall letter for the anti-lock brake system on my 2019 hyundai tucson, I contacted two different dealerships to schedule an appointment to complete the repair for the recall. Each dealership told me that the parts were not available and need to be ordered and they would contact me when the parts were in. I was contacted by one dealership and had an appointment scheduled for mid december 2020. Upon arriving, that dealership told me I did not have an appointment scheduled even though I received an email confirmation for the appointment for the recall repair. They turned me away and told me they would contact me when the parts were in. It's been almost two months since and have not heard from the dealership. I've called both dealerships to follow up with them and each dealership informed me that the parts had not been received yet and thus they could not perform the recall repair. I don't believe this recall repair is being performed in a timely manner and I feel like my car is unsafe to drive.
CategoryService Brakes
DateJan 28, 2021
StateIL
Description
I have an anti-lock brake system recall notice from oct 2020 ntsa recall number 20v-543 and hyundai recall number 195. I had an appointment with my dealer to have the recall service performed nov 12, 2020. They cancelled that appointment because the part was not in stock. They said they would call me when the part became available and never did. I called them today 01/28/2021 to check and they said the part is still on backorder. Three months is too long to wait for recall service!!
CategoryService Brakes
DateJan 28, 2021
StateNJ
Description
Hyundai recall 195 possible fire due to corrosion in abs system was issued over three months ago. I've called 3 different dealers and as of yesterday they still do not have the parts to fix the problem. If this is a truly serious problem and I'm supposed to park my care outside then why aren't the replacement parts available. This is unacceptable to me
CategoryService Brakes, Hydraulic
DateJan 28, 2021
StateOH
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called ron marhofer hyundai of green (1260 main st, cuyahoga falls, oh 44221, (888)903-9766) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryService Brakes, Hydraulic
DateJan 26, 2021
StateNJ
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Global auto mall (1099 rt. 22 west, north plainfield, nj 07060) was contacted on several occasions and multiple appointments had been made to have the vehicle serviced however, the appointments were all cancelled after the contact was informed each time that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and offered no assistance. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateJan 25, 2021
StateWA
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign numbers: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Haselwood hyundai (5008 auto center blvd, bremerton, wa 98312) and the manufacturer were made aware of the issue. The contact had not experienced a failure. The failure mileage was 16,000. Vin tool confirms parts not available. *bf the consumer stated the vehicle was repaired.
CategoryService Brakes, Hydraulic
DateJan 25, 2021
StateMD
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called pohanka hyundai of salisbury (2015 n salisbury blvd, salisbury, md 21801, (410) 749-6660) where it was confirmed that the part was not yet available. The contact was placed on a waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryService Brakes
DateJan 19, 2021
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification regarding nhtsa campaign number: 20v543000(service brakes) however the parts needed to repair the defect were not yet available. The local dealer king hyundai located at 1399 s federal hwy, deerfield beach, fl and manufacturer were contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had not experienced the failure listed in the recall. Vin tool confirms parts not available.
CategoryService Brakes
DateJan 17, 2021
StateNJ
Description
I bought this car from maxon and after couple month I got recall latter from company and I made appointment with maxon hyundai they always told me they don't have (abs) part to replace it
CategoryElectrical System, Service Brakes
DateJan 12, 2021
StateNJ
Description
I have been trying to take care of this open and dangerous recall to the abs braking system since august 20, 2020. I have contacted the dealership several times regarding the parts for this recall and have been told that they are still on back order. I just heard yesterday that hyundai is recommending to park the vehicle outside due to a possible risk of the car catching fire. This to me is an important recall that I have been trying to fix for the last 5 months but have not been able to due to the parts not being available. I have contacted the hyundai dealer where I purchased the vehicle today and they told me they do not have a time frame as to when the parts would be available or when they would be receiving them. This is completely unacceptable and hyundai needs to be held accountable for not being able to have these crucial parts for a braking system available for the last 5 months for myself and for the countless other costumers who are probably waiting even longer. They do not have a problem selling/leasing you a vehicle and taking a payment every month and it seems like they don't value a life since they could cause a vehicle fire. Hyundai needs to be held accountable for this and should be assessed a fine for everyday day over the required time by law that they had to fix the issue.
CategoryService Brakes, Hydraulic
DateJan 12, 2021
StateNY
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification on nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called central avenue hyundai (111 s central ave #1, hartsdale, ny 10530, (315) 816-3071) and was informed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryElectrical System, Service Brakes
DateJan 11, 2021
StateTX
Description
Received recall notice 20v-543 regarding the anti-lock brake system modules in early november. Made an appointment to have the corrective measures taken and was told the parts were not available. I have been waiting for over 2 months and every time I call the dealership and manufacturer, I'm told parts are on order. Hyundai is risking the lives of my family and property by not correcting this issue in a timely manner. Why aren't parts available and when can mar vehicle be repaired as stated in the recall notice? Again, I have spoken with consumer advocates in hyundai and with the local dealership with no results. Can you help or is this another example of no one caring about fixing the problem.
CategoryService Brakes, Hydraulic
DateJan 08, 2021
StateOK
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was available. The contact called bob howard hyundai (613 w interstate 240 service rd, oklahoma city, ok 73139; (405) 634-8900) where it was confirmed that the part was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.*dt*jb*dt*jb
CategoryService Brakes, Hydraulic
DateJan 08, 2021
StateNJ
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Lester glenn buick gmc (230 rte 37 e, toms river, nj 08753, (732) 606-4182) was contacted and it was confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryElectrical System, Service Brakes
DateJan 06, 2021
StateTN
Description
Recall 195 yet we have contacted hyundai corporate and 3 local dealerships and no one has the part to repair. This is an important safety recall that we can't get repaired.
CategoryService Brakes, Hydraulic
DateJan 05, 2021
StateMN
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Buerkle hyundai (3350 hwy 61 n, st paul, mn 55110) and inver grove hyundai (1290 50th st e, inver grove heights, mn 55077) were contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and offered no assistance. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Unknown Or Other
DateJan 04, 2021
StateCA
Description
My car has a serious recall and I have been trying to get it fixed for 2 months and hyundai keeps telling me they don't have the parts. I feel 2 months is too long not to be able to repair my car.
CategoryService Brakes
DateDec 31, 2020
StatePA
Description
I recieved a recall on my 2019 hyundai tucson but the dealership tells me they are unable to get the part to fix it.
CategoryService Brakes, Hydraulic
DateDec 31, 2020
StateOH
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Superior hyundai north (5665 dixie hwy, fairfield, oh 45014, (513) 870-9800) was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes
DateDec 28, 2020
StateNJ
Description
Hyundai issued a recall october 9, 2020 and is refusing to provide parts to the dealer. When I call hyundai they tell me they have no information about when the part will be available. Recall 195
CategoryElectrical System, Service Brakes
DateDec 26, 2020
StateNV
Description
Received notice of recall campaign 195 on nov 11th and immediately made an appointment with hyundai dealership for nov 16th. On nov 16th at 10:13am,I received a text message from the service department saying the part for recallwas not in and I cannot get the service complete. I called the service department immediately and asked when the part would come in and I was told that they were not sure. It is now dec 26th and the part is still not in and hyundai customer care or the dealership does not know when. I have had to park my car outside of my garage because the recall may cause an engine compartment fire.
CategoryService Brakes
DateDec 22, 2020
StateFL
Description
The contact stated his vehicle is not safe to be driving . The contact stated he is afraid that it may catch fire. The dealer has been contact about the situation.
CategoryElectrical System, Service Brakes
DateDec 19, 2020
StateFL
Description
Hyundai is refusing to fix nhtsa recall# 20v543000 claiming there is an unavailability of parts. This recall, left unfixed, presents a fire hazard. I called hyundai customer care on 12/19/2020 and was informed they "did not know when the parts would be available".
CategoryUnknown Or Other
DateDec 18, 2020
StateCA
Description
Recall notice received on 11/12/20, I called for an appointment on 11/14/20 and they said that they will call me when parts are available. No call received, so I called back on 12/18/20 after over a month and they said they will call be back when parts are in within 2 to 3 weeks.
CategoryService Brakes
DateDec 16, 2020
StateOH
Description
This vehicle is subject to nhtsa recall #20v-543. Local dealers are unable to get the parts to carry out the required repairs. This is a fire hazard and should be quickly repaired. Waiting about a month so far for parts. Please require hyundai to carry out need repair in a timely manner.
CategoryService Brakes, Air:antilock
DateDec 15, 2020
StateFL
Description
2019 hyundai tuscon. Consumer writes in regards to anti-lock brake system safety recall. *ld the consumer stated the parts were not available to complete the recall repair. *js
CategoryService Brakes, Hydraulic
DateDec 11, 2020
StateGA
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called rick case hyundai (3180 satellite blvd, duluth, ga 30096, (678) 321-1584) and was informed that the remedy parts were not yet available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.*dt*jb
CategoryService Brakes, Hydraulic
DateDec 10, 2020
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Jenkins hyundai of ocala (1602 sw college rd, ocala, fl 34471) was contacted on several occasions and each time they confirmed that parts were not yet available. The manufacturer was made aware of the issue and offered no assistance. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateDec 08, 2020
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called universal hyundai (12801 s. Orange blossom trail, orlando, fl 32837; (321) 418-3733) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateDec 08, 2020
StateIN
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called duell's evansville hyundai (4400 e. Division st, evansville, in 47715; (812) 473-4400) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateDec 08, 2020
StateWV
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to joe holland chevrolet (210 maccorkle ave sw, south charleston, wv 25303) and was rejected to be serviced due to parts not being available. The contact stated that the abs warning light was illuminated and she was concerned for her safety. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000. Parts distribution disconnect.
CategoryElectrical System, Service Brakes
DateDec 07, 2020
StateFL
Description
My car is needed for a recall. According to the mail that was sent out from hyundai motor america, it is a very serious recall. I called my local hyundai dealer the day I received the mail, which was 11/30/2020. I was told that they would call me back to schedule an appointment once the part is in. Per letter in mail-"owners should park their vehicle outsde until the recall repair is completed" I called my dealership again today, 12/7/2020 and was told that there is no status on the abs modules..... Nothing further to ensure me they are doing everything they can to get this resolved, quickly. It is not practical for me to park my car for days/weeks waiting for a recall. I had a very bad experience with a previous car I owned and recalls and deeply do not appreciate the lazy, uninterested, 'not-my-problem', nonchalant attitude when it comes to my family and I's safety. These parts need to get shipped out asap and the dealerships need some sort of timeframe to tell their customers.
CategoryEngine
DateDec 07, 2020
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact stated that while driving at 50 mph, the contact noticed smoke coming from under the hood. The vehicle stalled without warning. The contact stated that the vehicle was towed to her residence by her insurance. The vehicle was later taken to hyundai of st. Augustine, 2898 u. S. 1, st. Augustine, fl 32086, where the contact was informed that the recall notification received was not related to failure the vehicle experiencing of the smoke. The dealer also informed the contact that they had test driving the vehicle and was unable to duplicate the failure. The vehicle was not repaired. The vin was included in nhtsa campaign number: 20v543000 (service brakes, hydraulic) abs unit may cause engine compartment fire. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,933.
CategoryService Brakes, Hydraulic
DateDec 07, 2020
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic). The contact stated that king hyundai (1399 s. Federal hwy, deerfield beach, fl 33441) informed him that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and a case was filed. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateDec 07, 2020
StateIL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Schimmer hyundai (911 shooting park rd, peru, il 61354, (815) 224-4500) was contacted and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryUnknown Or Other
DateDec 07, 2020
StateWV
Description
I have been contacting multiple dealerships in my state to fix the recall but they all keep reporting that the parts are on 'national back stock'. I have noticed some signs recently, possibly due to the recall, such as a brief 'yanking' noise when first starting the car and also a brief noise coming from my glove department whenever I turn climate on. Regardless, if something happens to me, other drives, or my car then I will be reimbursed. I should have a rental to drive. This is too dangerous. The recall states that the engine will catch fire for goodness sakes.
CategoryForward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking
DateDec 06, 2020
StateFL
Description
Driving on highways or interstates with the adaptive cruise control is when this happens. The first time I was driving on a sweeping left turn and coming up fast on a truck in the slow lane I was driving in, so I put on my blinker and made a quick lane change into the fast lane to get in front of another car in the fast lane behind me. Immediately as I was getting closer to the truck to pass it - suddenly my car put on its brakes to avoid a collision with the truck since the system was sensing the truck was in my path on the sweeping left turn. Fortunately the car behind me in the fast lane with me did not rear end me. This is just one of many times my car mistakes other cars as a danger and will brake. If I pull in behind a car that just passed me - brake! If a car is turning right and slows down at the intersection and is making the turn - even though I would never hit it -brake! This is supposed to be a safety item - but so far just is so overcautious I am surprised I have not been rear ended so far. I do not use the cruise control as much as I did when I first got the car. I turn it off now to avoid situations that cause the inadvertent braking.
CategoryService Brakes, Hydraulic
DateDec 04, 2020
StateKY
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called linwood hyundai (3345 park ave paducah, ky 42001; 270-444-6901) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateDec 03, 2020
StateNJ
Description
Tl* the contact's daughter owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called sansone hyundai (90-100 us-1, avenel, nj 07001; (888) 566-5311) and hyundai of south brunswick (3905 us-1, monmouth junction, nj 08852; (888) 622-0707) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryElectrical System, Service Brakes, Hydraulic
DateDec 02, 2020
StateCO
Description
Tl* the contact owns a 2019 hyundai tucson. The contact stated that several warning lights were illuminated on the instrument panel while driving at various speeds. The contact had taken the vehicle to arapahoe hyundai (9899 e arapahoe rd, centennial, co 80112) on three separate occasions however, the mechanic had not diagnosed or duplicated the failure. The contact then received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue. The failure mileage was approximately 12,000. Parts distribution disconnect.
CategoryService Brakes
DateDec 02, 2020
StateNY
Description
I called 3 dealerships to remedy this recall, and they all told me that the specific part for the recall was backordered and they no idea when it will be in or when they will be able to fix the issue. My concern is I have little children who are in this vehicle everyday and this supposed problem can cause my engine to catch on fire. Im assuming this is a hyundai problem, as according to these dealers they just have not been sent the kits to fix the vehicles. Very concerning to say the least.
CategoryService Brakes, Hydraulic
DateDec 02, 2020
StateNY
Description
Tl* the contact leased a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Garvey hyundai north (271 tom miller rd, plattsburgh, ny 12901) was contacted and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue and offered no assistance. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateDec 01, 2020
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hyundai of central florida (17325 fl-50, clermont, fl 34711, (352) 309-0695) who stated that the remedy parts were not yet available. Additionally, the contact was added to a waiting list. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was contacted however, no further assistance was provided. The contact was concerned about storage and a potential fire. Parts distribution disconnect.
CategoryElectrical System
DateNov 30, 2020
StateAZ
Description
I received a notice for recall on my vehicle that indicated I must bring my car in to have a repair as soon as possible, and to park my car until then. I scheduled with my local hyundai dealer, and they called day of appointment to tell me the part was not in stock. They did not offer apology or reschedule my appointment, instead cancelling my appointment without follow up. I was not offered a replacement vehicle despite the fact that I am not supposed to drive my vehicle until the issue is repaired.
CategoryService Brakes, Hydraulic
DateNov 30, 2020
StateNY
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Advantage hyundai (440 plainview rd, hicksville, ny 11801) and star hyundai (201-16 northern blvd, queens, ny 11361) were contacted by phone and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateNov 30, 2020
StateNY
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Fuccillo hyundai of grand island located at 1910 alvin rd, grand island, ny 14072, was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.*dt*jb
CategoryService Brakes, Hydraulic
DateNov 30, 2020
StateNJ
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Freehold hyundai (4065 u. S. 9, freehold township, nj 07728) was contacted and it was confirmed that parts were not yet available. The contact then took the vehicle to circle auto (641 shrewsbury ave, shrewsbury, nj 07702) where the vehicle was inspected. The mechanic confirmed that the fuse kit needed to be replaced however, parts were not yet available. The manufacturer was made aware of the issue and offered no assistance. The contact had not experienced a failure. Parts distribution disconnect.
CategoryElectrical System, Engine, Service Brakes
DateNov 25, 2020
StateIA
Description
I received a letter from hyundai regarding a recall for the anti-lock brake system on hyundai tucson. I attempted to schedule an appointment but the only appointment available was more than a month later. I accepted that appointment because I had no choice. Now, the dealer has called me to say they don't have the part to fix the problem. Apparently this recall is a big issue and could cause engine fire if not fixed. Plus, the letter says that I should keep my vehicle parked outside until the repair is completed which leads me to believe that this thing could catch fire even with the car off! I am not able to keep the vehicle outside all the time and this is a big hardship. I am afraid to drive the vehicle and I am afraid to store it and stew hansen hyundai, the dealer is failing to remedy this in a timely manner.
CategoryService Brakes, Hydraulic
DateNov 23, 2020
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Coastal hyundai (95 w. New haven avenue, melbourne, fl, 32901, (321) 723-4500) was contacted and it was confirmed that parts were not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnects.
CategoryService Brakes
DateNov 19, 2020
StateWA
Description
I have called my local hyundai dealer regarding a recent recall notice I received in the mail. I made an appointment to get the require repair and the day before the appointment, they told me they do not have the necessary parts to complete the repair. I am very frustrated as they have had over 3 weeks to order the parts and waited to tell me the day before I am scheduled to bring my car in. Terrible service!!
CategoryService Brakes, Hydraulic
DateNov 18, 2020
StateMD
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to preston hyundai (4327 preston rd, hurlock, md 21643; (410) 673-7171) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryStructure:body
DateNov 18, 2020
StateNY
Description
Tl* the contact owns a 2019 hyundai tucson. The contact stated while entering the vehicle, she noticed that the floors were humid and could smell an odor inside the cabin of the vehicle. The vehicle was taken to the local dealer - riverhead hyundai (1800 old country rd #3115, riverhead, ny 11901, (631) 369-0600) to be diagnosed. The contact was informed that the air conditioning drain hose needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of failure. The failure mileage was approximately 18,152.
CategoryElectrical System, Service Brakes
DateNov 17, 2020
StateMA
Description
On 11/10/20, I received notification that my 2019 hyundai tuscon was part of a recall regarding anti-lock brake hyrdaulic electronic control unit could cause an electrical short resulting in an engine compartment fire. I immediately contacted my local dealerships as instructed on the recall letter and was informed that none of the dealerships nationwide actually have the parts in order to fix this recall! I confirmed this by contacting all of the dealerships within a 50mile radius of me. It is completely irresponsible for hyundai to issue this recall and yet be unable to fix this problem that is potentially deadly! Also, come to find out, the recall issue date was actually in september 2020 yet I only found out via letter in november!!!! I contacted hyundai customer service in hopes to get more answers on this and also if I would be able to get a loaner vehicle so that I can get to work while waiting for an unknown amount of time before I am able to get my vehicle repaired. This recall has caused extreme anxiety and fear that my suv is going to spontaneously catch on fire at any time without warning, even while parked in my driveway!! The dealerships also advised me to park my car far away from my building which only made my worry even worse! I have yet to actually hear back from hyundai customer service and was given a specific time and day that I would be receiving a call however did not receive a call. Completely disappointed and frustrated that I just purchased this car last year and already want to get rid of it because I do not trust hyundai one bit now!
CategoryService Brakes, Hydraulic
DateNov 16, 2020
StateNY
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Central avenue hyundai (111 s central ave #1, hartsdale, ny 10530, (315) 816-3071) was contacted by phone and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryService Brakes, Hydraulic
DateNov 13, 2020
StateMN
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number 20v543000(service brakes) however, the part to do the recall repair was not yet available. Hyundai of mankato located at 1281 raintree rd, mankato, mn 56001 was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
CategoryElectrical System, Service Brakes
DateNov 12, 2020
StateCA
Description
Tl* the contact owns a 2019 hyundai tucson. The contact stated that while driving at an undisclosed speed, an unknown warning light displayed on the instrument panel. The contact took the vehicle to kearny mesa hyundai (4797 convoy st, san diego, ca 92111) where he was informed that there were no defects with the vehicle. The contact then received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic). The same dealer was contacted by phone and the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was 5,000. Parts distribution disconnect.
CategoryService Brakes
DateNov 12, 2020
StateFL
Description
I am trying to place a complaint . I received a important safety recall for my anti-lock brake system. I called my local hyundai dealer and was informed that even though there is a remedy the parts are not available to be ordered at this time and they do not expect the parts to be available under maybe spring 2021. I find this unacceptable. Please let me know what I can do.
CategoryService Brakes, Hydraulic
DateNov 12, 2020
StateOH
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Superior hyundai north (5665 dixie hwy, fairfield, oh 45014) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryService Brakes, Hydraulic
DateNov 12, 2020
StateCA
Description
Tl* the contact owns a 2019 hyundai tucson. The contact stated that several warning lights were intermittently illuminated upon starting the vehicle. The contact also stated the after coming to a complete stop, the rpm's independently revved up while the vehicle shook without warning. The contact then received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic). The dealer was not notified of the failure. The manufacturer was made aware of the issue. The failure mileage was approximately 35,000. Parts distribution disconnect.
CategoryEngine, Service Brakes
DateNov 11, 2020
StateFL
Description
I bought a hyundai tucson last may 2019 thinking that I was investing on safety but I was completely wrong. I'm now having recall after recall and no final solution. I've been experiencing a hot air by the driver sit for a few days now. At first I didn't think it was something potentially harmful and thought I could check on my next oil change visit (since it is close to happen), but shortly after I received another recall regarding abs (#195). My first action was to get it checked asap since I use my car get to work and I carry my child constantly. This is a huge concern for me, I don't want to experience the problem in order to get help. I've called all the dealerships around my area and further to schedule the service but no one even have the pieces to do the service and it will take weeks for them to receive it. I can't take this any longer I need a solution. I'm scared to drive (especially with my child) and something bad happen like I've seen online and like friends with hyundai went through. I would like hyundai to contact me asap to discuss a solution. I don't trust the vehicle and I fear for me and my family!
CategoryElectrical System, Service Brakes
DateNov 10, 2020
StateCT
Description
Call two different dealer request an appointment to fix the issue, both places told me that the part is in back order between 6 and 7 weeks. This recall states that the anti-lock brake system modules the could corrode internally and cause an electrical short overtime and could increase the risk of an engine compartment fire
CategoryService Brakes, Hydraulic
DateNov 10, 2020
StateTX
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called to star hyundai (200 s clack st, abilene, tx 79605, (325) 698-2222) where it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateNov 10, 2020
StateMD
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Jones bel air hyundai (1504 belair rd, bel air, md 21014, (410) 879-6400), heritage hyundai towson (801 york rd, towson, md 21204, (877) 387-5495), and thompson hyundai (1000 merritt blvd, dundalk, md 21222, (410) 288-5700) were contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateNov 10, 2020
StateCO
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateNov 10, 2020
StateAL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called chapman hyundai phoenix (999 w bell rd, phoenix, az 85023, (602) 344-6930) and was informed that parts were not yet available. The contact had not experienced a failure. The manufacturer was contacted however, no further assistance was provided. The dealer declined to place the contact on a waiting list for parts. Vin tool confirms parts not available.
CategoryService Brakes, Hydraulic
DateNov 09, 2020
StateCA
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic). The vehicle was taken to russell westbrook hyundai of garden grove (9898 trask ave, garden grove, ca 92844) for a scheduled repair however, the part was not available. The vehicle was left in the possession of the dealer. The following day the contact was informed that the replacement part would be ordered to complete the recall repair. The contact called back a month later and parts were still not available. The contact called hyundai of la quinta (79025 ca-111, la quinta, ca 92253) and it was confirmed that parts were still not available. The contact was also informed that the part might not be available until 2021. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. *bf the consumer stated the brakes were repaired.
CategoryEngine
DateNov 05, 2020
StateTX
Description
The motor started tapping it a brand new car and ive got my oil changed 2 or 3 times since ive had it so there's no reason why it should have went out , there is a recall on the car I hace which is a 2019 tucson .
CategoryElectrical System, Electronic Stability Control, Engine
DateNov 02, 2020
StateWA
Description
On a road trip while highway driving my 2019 cpo hyundai tucson/10800 miles, the car did this big jolt and the forward vehicle collision detection avoidance, hazard indicator & service now lights went off. The engine rpm's revved up very high continuously. When I came to a stop the car would barely go with the pedal almost floored. This made the driving thru the intersections with cars honking dangerous. When I turned the car off, it reset itself and was back to normal. The very next day on the highway, the car did the exact same thing with even a bigger jolt and all the indicators above went on again for 10 seconds. Pulled over, turned the engine off and the car reset itself. I got to my destination I took it to keyes hyundai in van nuys, ca. They decided that the transmission computer needed replacing and did it. After picking it up, the very next day the big jolt happened again also while driving on the freeway. This time the side mirror avoidance system, hazard lights and service now indicator lights went off for 10 seconds. I returned it to that same dealer and they had the car for a week and said that they could not find the problem even after talking to the tech line and engineers at hyundai usa. I said it sounds like the main computer may be the issue but they refused to consider that saying they couldn't find the error codes. They then told me that the error codes recycle itself when turning the the car on and off and get erased!! I have to return home from my road trip and I am very scared to take it back on the road and drive another 1200 miles. It definitely feels dangerous with the car revving at such high rpm's and it barely moving when I bring it to a stop. This occured 3 times now and I am afraid of it happening again and having bought a lemon, potentially. It was purchased @ webb hyundai in merrillville, in in march of 2020 with 3939 miles on it.
CategoryElectrical System
DateNov 02, 2020
StateFL
Description
Recall #195 abs fuse kit install & software update. Brought my car in on oct. 16, 2020 for maintenance and recall repair. Parts were not available for recall repair. Called 2 weeks later and was told I'd be put on a list.
CategoryElectronic Stability Control, Unknown Or Other
DateOct 23, 2020
StateFL
Description
The engine light is constantly on, at times when my suv cranks up, it shakes, and the brake pads has opening of air entrance. I don't feel safe! It's like that when it's in motion, turning, and on highway drive. Also, it acts as if it wants to cut off at times.
CategoryService Brakes, Hydraulic
DateOct 06, 2020
StateMD
Description
Tl* the contact owns a 2019 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Ourisman hyundai of bowie (2404 crain hwy, bowie, md 20716) was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryService Brakes
DateOct 05, 2020
StateCA
Description
Brought car in for service (18k miles) and was told I could not take my car for a recall - abs, causing spontaneous combustion. No fix available could be months. Cannot park car on lot nor garage. Dealer offered rental until fix. One week later a call from dealer stating I could take my car back, return the rental and not worry about it until the check engine light comes on.*dt
CategoryEngine, Unknown Or Other
DateSep 22, 2020
StateIN
Description
I have had vehicle since june 5th, 2020 and have had 4 dozens times where it will not start. It has been in the service department twice, getting ready to go back for the 3rd time. The first time they could not find anything, the 2nd time, which it had to be towed, I was told that it was because the oil filter was not a hyundai oil filter and I had to pay 8. 00 even through I have a warranty. Now this morning even with the hyundai oil filter, it will not start again.
CategoryEngine
DateSep 11, 2020
StateNC
Description
Sporadic hesitation when starting to pull out into traffic. Feels like it is about to stall but if you pump the gas pedal it then responds. Each time this happens it is unsettling to say the least.
CategoryPower Train
DateJun 04, 2020
StatePA
Description
My vehicle has issues w/acceleration - it is slow, hesitates, and fails to maintain speed at times. Further, the transmission causes frequent rpm surges, regardless of speed or terrain or road type (it is most frequent when going up a hill, but also happens on a flat road). I was coming to a stop and while slowing down, with the brakes applied, the engine revved twice. After reading other complaints, they all seem to be about the same things and need fixed. I have a son that will start driving in the fall and I'd like to be able to rely on the car to run correctly and without issues. This is a manufacturing issue and needs fixed - it's a safety issue first and foremost. *tr
CategoryFuel/propulsion System
DateJun 01, 2020
StateVA
Description
When merging into interstate car is hesitating not picking up speed like it should. Cars merging behind me have to come around me and pass because I am not picking up speed fast enough. *tr
CategoryPower Train, Power Train:automatic Transmission, Seats
DateMay 25, 2020
StateMS
Description
The transmission isn't shifting out properly. You can hear the car revving up and not changing gears. The acceleration is slow as well. Although I'm pressing on the gas, it takes a while for the car to pick up speed. The driver seat in my brand new tuscan is also peeling. I haven't cleaned the seat with any kind of chemicals, but a small spot is visibly peeling.
CategoryPower Train
DateMar 06, 2020
StateCT
Description
My vehicle is equipped with a dct, which causes the vehicle to slow, hesitate, fail to maintain speed, and stop without warning. Further, the transmission causes frequent rpm surges, regardless of speed or terrain or road type (it is most frequent when going up a hill, but also happens on a flat road). When merging onto a highway on a hill, I must use the slow vehicle lane to get up to speed before merging into traffic. Often, I will pull out to pass a car and the transmission will fail to respond, causing me to slow rapidly. I have taken this to the dealership on multiple dates during the year I've owned and have been repeatedly told that it is "normal" and that it will "learn my driving habits. The latter is untrue, it does not learn and I need to adapt my driving habits to the uncertainty of the transmission. This is unsafe and puts me and other drivers at risk. On multiple occasions the vehicles behing me, regardless of following distance, have had to swerve or brake due to my vehicles failings.
CategoryElectrical System, Engine, Exterior Lighting
DateFeb 23, 2020
StateIL
Description
Vehicle was in motion on i88 westbound in il. Vehicle electrical power cut off completely in the middle of the busy interstate. Acceleration slowed until vehicle died and all error lights appeared and flashed on dash with a "service now" alert. Pulled over and placed the vehicle in park, and turned the switch to see if it would crank again. Vehicle does not start and gives the same "service now" light. Vehicle will not start when jumped by il state police. Called tow truck, currently waiting.
CategoryPower Train
DateFeb 17, 2020
StateFL
Description
I bought this 2019 hyundai tucson sport new in may of 2019. I now have 9,000 miles on it. The vehicle suffers from constant hesitation issues when accelerating. This occurs from a dead stop, while turning, and while trying to quickly speed up to avoid a crash. It is like the fuel has been momentarily shut off. This is extremely unsafe. We have avoided several near-crashes through sheer luck in the past couple of months. This is the 2. 4 engine and 6 speed auto/shift able transmission. If I put the mode to sport, it helps some. To avoid the dangerous lag of approximately 2 seconds, the car has to be driven in manual mode. When the car is standing still at the light, everything appears normal. But as the light changes and I accelerate, it will suddenly "stall" for about two seconds, then it will speed up. It is like the engine is having trouble communicating with the transmission. I have called several dealers and they say there is no fix. Numerous other owners of these vehicles are making the same complaint. I do not want a new vehicle. I already have one. I just want it fixed before someone gets killed. Please review all the consumers complaints on this hyundai tucson. I also rented a vehicle for a day and it was a 2018 hyundai tucson. It did the exact same thing. This is extremely dangerous. Thank you.
CategoryElectronic Stability Control
DateFeb 09, 2020
StateMO
Description
My auto lock, collision light, and other warning lights have will not go off. Steering is hard, brakes are on, and this is a fairly new car with about 11,000 miles on it.
CategoryStructure:body
DateJan 29, 2020
StateIL
Description
We had purchased our family car back on april 29 2019, after a few weeks we had multiple uneven misaligned gaps on our rear quarter moldings and hood. Until this day elgin hyundai & hyundai usa don't want to take any responsibility on a vehicle that was sold to our family wrong from the assembly line. They tried fixing once and offer me a one time payment for 5 towards my monthly payment so I can keep my mouth shut. Everywhere I go every dealer tells me elgin hyundai or hyundai usa should be held responsible for selling you a wrong car from the assembly line.
CategorySeat Belts
DateJan 19, 2020
StateNJ
Description
Rear seat drivers side seat belt will not latch.
CategoryEngine
DateDec 25, 2019
StateCA
Description
I have been having a problem with the car where the car has a cold start no matter if its summer or winter in california. When I push the start button the car struggles to start and then does start after 2-3 seconds. This problem have been since there when the car was just 500miles on it and the issue exists as of today. It went to the dealership twice and came back saying there is no problem. I have owned multiple cars in the past and have never had such issues
CategoryAir Bags
DateDec 24, 2019
StateVA
Description
Tl* the contact rented a 2019 hyundai tucson. The contact stated that while his mother in law was driving 55 mph over a slight hill, the driver reached an icy patch and the vehicle crashed head on into an embankment. The contact was a passenger and struck his head on the windshield causing it to shatter. None of the air bags deployed. The contact was unconscious for a brief moment and received medical attention via ambulance on the scene. The driver was not injured. A police report was filed. The contact mentione d that the vehicle was rented via enterprise. The vehicle was eventually towed to berglund chevrolet buick (1824 williamson rd ne, roanoke, va 24012, (540) 344-1461), but the cause of the air bag failure could not be determined. The front end of the vehicle sustained extensive damage. The manufacturer was not contacted. The failure mileage was approximately 19,000. The vin was unknown.
CategoryFuel/propulsion System
DateDec 23, 2019
StatePR
Description
When you step on the accelerator, sometimes the vehicle stops and takes a couple of seconds to continue running. I've faced a couple of instances were at a crossroad vehicles are coming towards me, and the car stalls and takes a while to start moving. I've been told by the mechanic car dealer that this is normal in this new accelerating system. It's can of scary and you need to accelerate and get stuck in the middle of the road. Mine is a hyundai 2019 tucson.
CategoryElectrical System
DateDec 13, 2019
StateMD
Description
Tl* the contact owns a 2019 hyundai tucson. While driving at any speed, the computer system malfunctioned and provided incorrect odometer and fuel level readings. The vehicle was taken to fitzgerald hyundai (301-424-4800, located at 11411 rockville pike, rockville, md 20852) where the technician diagnosed and replaced the fuse. The failure recurred. The vehicle was taken back to the same dealer who was unable to diagnose the failure and referred the contact to the manufacturer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 1,000.
CategoryElectrical System, Engine, Vehicle Speed Control
DateDec 07, 2019
StateFL
Description
September 2019, four months after we purchased it brand new. The vehicles stopped responding to my acceleration on highway speeds when all the technology screens went out in the vehicle. While at a red light the vehicles rpm's will visually go up and down and the vehicle shutters as if it is going to turn off. It has unintended acceleration when I'm sitting at a standstill and go to accelerate the vehicle will jump so to speak once the accelerator is engaged. Unfortunately my videos are too long to upload but I do have confirmation of 2 of the 3 concerns but am unable to record the highway concerns due to obvious safety reasons.
CategoryElectrical System
DateDec 06, 2019
StateIL
Description
Qi wireless charging pad get very hot when charging a cellphone
CategoryUnknown Or Other
DateNov 18, 2019
StateMD
Description
When a/c or heat is turned on, the vehicle is very sluggish usually. Last week I turned the heat on, and the car stalled out, forcing me to restart it. I was in traffic when this occurred.
CategoryElectrical System, Engine, Power Train
DateOct 23, 2019
StateCO
Description
Driving hwy speeds 65mph, car lost all acceleration and almost killed by truck while changing lanes. Pulled to side of road. Car then died, locked, and can not be opened with physical key, key fob nor bluelink remote. Car is brand new july purchase 1800 miles. Bluelink shows 0 problems under diagnostics.
CategoryVehicle Speed Control
DateOct 15, 2019
StateMO
Description
Driving from liberty,mo. To chicago, smart cruise control set at 70-75 mph, very little traffic, after around 2 1/2 hours of driving ,about 40 miles from hannibal,mo. Car accelerated to 90 mph by itself. Vehicle cruise control would not shut off by cruise button, cancel button, or brake. Got off at first ramp with car running at 90 mph by braking hard. Pulled over and put car in park. Motor surging at high rpm, would not stop running up and down. Cruise indicator lights off. Shut off engine. Called blue link, referred to nearest dealer, no codes showing on car. After half hour restart car, no problems. Checked floor mats and removed. On return trip around 2 1/2 hours from start at around 70-75mph setting, the car accelerated to 90mph by itself, with the smart cruise control on, no traffic, no floor mats, and turned cruise control off,cruise button, cancel button, brake, but engine kept running at 90 mph. Braked hard, pulled over, engine surging in park. Shut off, waited 1/2 hour, no further problem on way home. Dealership couldn't find any codes or engine or cruise control problems. Noted mats in car, didn't comment when when stated they were informed mats out of car when second occurrence.
CategoryEngine, Unknown Or Other
DateOct 03, 2019
StateGA
Description
1. 3 miles away from the dealership I purchased the 2019 hyundai tucson it started to smoke. 5 minutes later it was on fire!! It had less than 400 miles on it and I've yet to find out what exactly caused the fire. Hyundai or the dealership won't tell me. The fire came from the passenger side under the hood. The vehicle started smoking when I attempted to start it and caught on fire while off.
CategoryVehicle Speed Control
DateSep 25, 2019
StateIN
Description
2019 hyundai a tucson was stopped in driveway with auto hold on while speaking with an independent witness. Feet were not touching any pedals and auto hold was engaged with verification on dash. Vehicle suddenly accelerated down driveway and into street traveling towards mailbox across street. Was able to apply brakes with a lot of pressure and stopped vehicle. Vehicles rpm's and speed went up like pressing hard on gas pedal. Vehicle has 1800 miles
CategoryPower Train
DateSep 24, 2019
StateAZ
Description
2019 hyundai tucson limited. Sporadic hesitation acceleration from starting from a complete stop. I've had the car since june and have less than 3500 miles on it. When you start from a red light the car will jerk and hesitate, almost like it's out of gas but then in the middle of the intersection it will accelerate like normal. This has only happened to me while in normal driving mode. It hasn't done this while in sport or manual shifting mode. I had to select a date of when this happened but it originally started around mid july and sporadically to this day. It happens randomly but when it does it happens at consecutive stop lights and multiple times on the same day. This isn't a dct, so hyundai, nor the dealer can say I'm driving the car incorrectly. Pretty disappointing to have my first ever brand new car have a serious issue like this.
CategoryExterior Lighting
DateSep 23, 2019
StateKY
Description
My 2019 hyundai tucson limited model has obstructed illumination from the headlights. If I shine my headlights on the garage wall in front of me I will see a half moon shadow over each headlight. While driving on dark country roads at night around a curve you will see two shadows out in front of you. As you come out of the curve those shadows become one triangular shadow out in front of you. It is hard to determine if this is a person, animal or the headlight shadow. Also, when there is a dip in the road the illumination is decreased to maybe 40 feet in front of you. Sometimes it just looks like a dark band in front of you. You never have a clear view, always a shadow. In town at night with light around you don't notice the shadows as much. This is dangerous to have such an obstructed view and to sometimes almost want to follow the movement of the shadows instead of the road. I drive a lot at night on dark country roads and always on the look out for an animal. If you shine your lights on bright it is not as bad, but you can't keep your brights on all the time. I have spoken with hyundai consumer affairs and they just say it's in the design. It may be in the design, but the design is dangerous. Who is going to step up to protect the consumer. I have never been in a car with such poor illumination. I feel very nervous and unsafe driving this vehicle at night. Love the car in the day. Thankfully, I have not had an accident, but feel that something should be done to correct this problem. I had to select a date this happened but it is continuous. I bought the car 8/30/19, but didn't drive at night until 9/5/19,
CategoryEngine, Power Train
DateSep 10, 2019
StateNC
Description
Sporadic hesitation when starting from a complete stop. This has happened to me about 15 times, usually when pulling out into traffic. The car has 4000 miles and has been in service about 6 months. The service manager. Stated they have no other complaints but is probably due to the "smart" transmission adapting to different drivers. I understand that there was a recall for 41,000 2017 tuscons for the same issue.
CategorySeats
DateAug 16, 2019
StateFL
Description
Tl* the contact owns a 2019 hyundai tucson. The contact stated that the front driver and passenger seats were sled which did not provide a safe support. The contact was concerned that in the event of a crash it could result in severe injuries. The dealer tamiami hyundai (6780 airport-pulling rd, naples, fl 34109 (239) 417-1222) was notified but not resolution was provided. The vehicle was not repaired. The manufacturer was not notified of the issue. There was no failure mileage. Incorrect not main reason. I reported that the front seat headrests were positioned at the back of the seats, were fixed (not adjustable) and so left a large space between the headrest and anybodies head. Thus, in a sudden stop or accident, would not prevent severe whiplash since there was no contact with the passengers heads. Space would be approximately 2" depending on head shape. This is really dangerous! The angling is secondary to the head spacing.*jb
CategoryUnknown Or Other
DateAug 14, 2019
StateFL
Description
Forward vehicle collision detection avoidance assistance system, is not functioning. System does not provide warnings or braking. This a new vehicle.
CategoryService Brakes
DateAug 13, 2019
StateAZ
Description
Vehicle has 1,750 miles. Driving to work noticed that the brake pedal was sinking within 2" of floor. Brake pedal felt spongy. Turned engine off and pumped brake 3 times, pedal sunk withing 2" of floor. Turned engine on, pumped brake 3 times, same thing happend. The vehicle did stop but in an emergency, maybe it would not. No fluid leaks under, around, or at the brake master cylinder area. Took vehicle to dealer (warranty) but they could not get hyundai factory dealer support line to respond to their inquiry. Mechanic ordered part to see if it would fix the issue, but hyundai is out of the part. Perhaps there is an issue and hyundai is covering a break defect up.
CategoryEngine, Fuel/propulsion System
DateJul 16, 2019
StateVA
Description
I purchased new 2019 hyundai tuscan ultimate this may. In the first week the service engine light lid up. I took it to dealer and 2 days later the vehicle was returned as fixed. Based on dealer's resolutions it was evap leak code and they just had to replace the cap. Week later the sign came back again and I dropped off vehicle for another 4 days, dealer stated it was same code again and it wont happen again. I took it back and two week later the light came back on again and disappeared after three day. The fourth time light came back again and I will be dropping off the vehicle again. The dealer is still unable to find the cause and unable to fix the issue. Based on the discussion with service manager, it is minor problem for them but the issue is keep coming back and I have to keep beinging the vehicle back to the dealer to fix it.
CategoryElectrical System, Engine, Fuel/propulsion System
DateMay 21, 2019
StateAL
Description
Vehicle was in motion on i20/459 entry ramp in birmingham, al. Vehicle stopped and cut off completely in the middle of the busy interstate. Acceleration slowed until vehicle died and all error lights appeared and flashed on dash with a "service now" alert. Placed the vehicle in park, and turned the switch twice before it would crank again. Upon starting- the same "service now" light appeared and car was able to drive. "service now" light vanished about 10 seconds after vehicle was driving again.
CategoryFuel/propulsion System, Power Train, Seat Belts
DateDec 15, 2018
StateCO
Description
Uncontrolled speeding hard impact on bump very low suspension system higher mpg than advertised

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15 COMMENTS
  • Beth L

    My 2019 Tucson has been in the shop since September. It started with a recall and the car has not works properly since and I believe that was in September. Then the car went into default mode and I was told it was a knock sensor. I picked up the car and within 10 days it was in default again. That happened on 1/30/22 and to date 1/23/23 I have not received my car back. It has been a run around with the dealership and never having good communication. They replaced the knock sensor again, car still not working. I have been told they are running multiple tests and working with the Tech line to resolve the issue. Now, I have been told I need to pay them 500.00 to do an oil change, replace spark plus and a top engine clean. Wouldn’t you think these minor things would have been address in the beginning!

  • Rosa S

    I bought a Hyundai Tucson in May 2022 from a dealer I thought it was a good SUV, and it end up my worse nightmare in 4 months I have been in the dealer 6 times because it makes a wired sound that comes from the muffler the mechanic says everything it’s ok when it’s not. Don’t waste your money buying this SUV is a waste of time and money.

  • Dorene

    Bought my 2019 SEL Tucson brand new with 16miles on it September 2019. It’s engine has delays to pedal responsiveness which I chalked up to me being used to a VW Tiguan stick with Turbo for 9yrs now I’m in an automatic. Anyway 1st Year had to replace a headlight Aug-Sept 2020, then someone clipped my trunk corner flying down the block didn’t want to wait for me to get out of the way after coming out if my driveway Sept 18,2020 (sensor of oncoming vehicle didn’t go off probably because I was placing it in drive). In fact I thought the bump was the engine clunking into gear so I placed in park and looked under when I saw the car 2 houses down hit the breaks. Minor damage car was back in 2 days replaced bumper cover and small dent repair like it never happened. After all we were moving the same direction just at different speeds for that moment.

    I maintain the vehicle regular oil changes at the dealership. Another headlight burnt out Winter 2021 with gloves and grease as the parts stores always recommends.

    June 2021 battery dies in the driveway while I’m leading the car for a day trip-AAA comes 45min later says battery is fine maybe the headlights were on? Says don’t turn the car off for 200 mi and it will recharge itself with the alternator.

    A season or 2 later same thing both headlights went a few days apart. Went back to AutoZone July 2021 since bulbs were in warranty and they replaced the product. This time I kept the receipt they told me if it happened again so soon I should get the electrical volts checked by a mechanic it could be power surges. I mentioned it to the dealership a month later at my oil change they told me the headlights were inspected and all good. I also mentioned my touch screen goes black from time to time but they couldn’t replicate the issue so they don’t know the cause said to document it next time and bring it right in. I caught it on video finally and figured to bring it up next oil change it didn’t happen all the time. November 2021 car needs a jump while I’m sitting trying to trap cats parked I used the heated seats a few times in intervals so I thought this time it’s my fault and my husband comes to jump the battery.
    Next time later in November it Stalls pulling up at a stop sign and RPMs flutter and drop. I call the dealership service but they can’t get me in until December 15th the next week both headlights burnt out again it’s just after Thanksgiving. Something is going on!!! I call Hyundai they tell me they don’t have a loaner car but to contact corporate they reimburse for things like this when you need a rental car so I start a case file. Drop my car at the dealership that Tues they tell me they will need the car1-2 days to test it and see what’s going on. Friday I call when I have no word yet and they tell me it’s because I didn’t use OEM headlights, the touch screen needs an update on the software and NO CODES show in the system as to why it stalled. Said if it happens again bring it back. Saturday get my car back since they didn’t call to pick it up until after enterprise was closed.

    That Wednesday I pull up to feed my cat colony turned the car off and it won’t restart. Lights definitely off/trunk open. My MIL drives the mile down to me car takes 20min to jump(rest assured I know how to use jumper cables) this push button car wouldn’t turn over dash just flashes and makes a clicking sound. After several attempts we are getting frustrated so I tell his mom to rev the engine in her Nissan Rouge-my Tucson finally turns over. I finish feeding the cats keeping the car running, stop at my house, run an errand leaving it running and head to the dealership which says they are going to test the battery. They give me a loaner car this time. This week they keep the car 6days and tell me nothing is wrong with it.
    Yesterday January 9,2022 once again I need a jump 4x in a year!!! About to call the dealership and tell them to keep it I’ve got 32k miles and have spent more time in the dealership than I have driving in 6 months. I’m done with this BS

  • Kalin

    Yes I just bought my Tucson from carmax
    With 18000 miles 1 hour after got home the car won’t turn on
    Next day took vihicle to dealer they said to buy the battery they will reimburse me the money
    Bicause service is closed on Sundays
    I love the way it drives it’s just I’m afraid and have to carry my jumpers. Just in case.

  • Eric A

    2019 Hyundai value edition, miles at 43,726, No engine light on or warnings. While stopped at red lights it feels like someone has bumped me from behind. The back end dips and feels like the car wants to move forward with the breaks on. Kinda scary when there is a car in front of you at a stop. Taking it to the dealership.

  • john m

    This is a Nice Blog, Thanks For sharing your knowledge!! I replaced my worn out car engine with a Used used HYUNDAI Tucson engines. Now my cars performance is very smooth. I bought this engine from Autoparts-miles.com one of the best site to buy Used car Engines online.

  • Dwayne

    I bought a 2019 Tuscon Value. At 50,000 miles the car started using oil. Even after regular 5,000 mile oil changes. The motor would start running real hard and then go back to working normal. Check engine light and oil light came on. Checked oil and there wasn’t a drop in it. At I took it into the Hyundai service center and told them what was going on but they could not find anything. I had the 60,000 service done at $800 and figured that would help. But at 58,000 the engine started running rough and the oil light came on, once again bone dry. This was only after 3,000 miles after previous engine service. I traded it 3 weeks after the oil light came on. Will never buy another Hyundai again. Beware of Hyundai! They look sleek and are inexpensive but buy at your own risk. Engine using oil is not something you want to deal with.

  • Margit

    So upset! We own a 2019 2.0 liter Hyundai Tucson with 62,000 miles on it. We bought it used which voided the warranty and we’ve used up the warranty given to us from the dealer due to exceeding the allotted mileage as we travel a lot. Last weekend we were on the road, over 200 miles from home, and our engine died. No warning at all other than some loud banging moments before the car died. We ended up having it towed to a local garage and needed to have my daughter drive the 200 miles to pick us up. Currently our Tucson and sitting in a garage, 200 miles away, waiting for a new engine due to bearing damage. We have absolutely NO idea why this happened and we personally think the damage was brought on by a defect. The repair is going to cost us thousands of dollars! We have no choice in the matter and unfortunately have to deal with it as there’s no recall. Is this just bad luck? I mean really bad luck? I don’t see a Hyundai in my future. This all sucks so much!

  • christine o

    my 2019 will suddenly swerve to the right and then left’had it to the garage and they can find the trouble the aligment check and it was good .had tires changed and installed 4 new wheels and tires to no avail

  • Linda l

    I purchased what I thought was an amazingly beautiful Tuscan from A local dealer which shortly after purchasing it I was involved in an accident With my 2019 Hyundai Tuscan. I was hit by a drunk driver with his insurance agreed to pay for there preferred collision center, to fix the suv… wich they have done a really bad repair on the passenger front end of the car even the passenger door has broken (sheered off ) bolts in the hinges. As if that assent enough when I got the car back I took it in for a routine service that was due in January, I took it to the local dealer who did the oil change and basic service, wich they tryed to get me to buy an expensive 5000 mile service package and then they said it had a recall with the cpu/pcm/ecu ( abs type recall) wen I got the car back the check engine light came on and the car (on its own) from a complete stop, it would start out taking off extreamly slow followed by a really hard shift, then the car would drive normal once it got up to speed. So I called the manufacturer Hyundai corporation and they got me I touch with the service manager another location for the same dealer I purchased the Tuscan from wich (at that time), I was told that there was a recall they they corrected, and insisted that there was nothing wrong it so I drove it homemade parked it. As I went to get in the car the next morning to go somewhere, I started the car, I shifted from park to reverse & as I released the brake peddle the car (bolted) backwards causing it to hit a tree. and then I took it to the dealer location where I purchased the car from they took it & then told me that there was an issue with the car then they notified me that they looked it over and there was nothing wrong and then I called my insurance who payed to have the rear damage fixed and yes it looks as good as new (thanks Hansen’s in Richfield Utah) there amazing then wen I got the car back from Hansen’s they’d told me that the code for the check engine had been cleared by the dealer there for they can’t see what’s wrong with the vehicles check engine then I got the car check engine light is not on but it still has sporadic take off and hard shifting

  • Harry z

    2018 hyundai tuscon has 56k bought it with 22k and now the engine had catastrophic failure. First started out as a knock like rod bearing or piston slap . Stop driving it till hyundai could fit us in week and half later with out vehicle. Talked to service tech he said to drive it so we did it lasted about another 20 miles till the engine completely failed . Luckily we were close to home . So now we are still waiting for our appointment which is another 3 days away . And the vehicle is financed no rental car offered yet from dealer and the tuscon is under warranty. I was hesitant about buying hyundai in the first place , but I will never own a hyundai again even if it’s free , complete junk. Now I can only imagine what kind of bs there gonna pull to put the blame on me at dealer . The battle is just beginning. Just want to say hyundai you SUCK ! God bless America ????????

  • Jeannette H

    This car is complete junk, there’s not enough power That’s why it hesitates. It’s the middle of winter and if I have my radio on I can’t have my heat on if I have my heat on I can’t have my radio on or anything else. My USB plug intermittently works my brakes are always grinding but there’s nothing wrong with them okay there is a hum and a vibration sound coming from under the hood maybe a pulley or a loose connection somewhere I don’t know. I have 11,000 mi on my car and have been to the dealership four times and they always say nothing’s wrong something’s wrong I hate this car I can’t wait till I am rid of this car. I got this car because it was supposed to be reliable and safe and it wasn’t as expensive as everything else boy was I wrong.

  • Wanda A

    After 5000 miles my Hyundi Tucion started to display the front collision lights and at one point after having the car at the dealers for a week it started again and this time I felt a hard thump as if I hit something in the road but nothing there? Then the car would not accelerate no mater how hard I pushed the gas pedal and then sudenly it just stopped so I took it back to the dealer again and this was after just picking it up from the dealer who stated they could not find anything wrong? So they have my car for the third time. I think they have had this problem ongoing but dont want to admit it. They dodnt say anything about diagnostics they just drove it every day for a week?????? What do you know about this same complaint?

  • Deloris

    I purchased my 2019 Hyundai Tucson in June of this year and I having issues with it starting! I have taken this vehicle 3 times to the dealership and they still saying they can’t find anything wrong with it!! I’m currently sitting in the dealership now waiting! I’m tired of being stranded and going back and forth with these people! They aren’t friendly at all and stated that they can’t give me a loner until they figure out the issue!!!

  • Selamawit W

    I have bought a brand new Hyundai Tucson 2019 model in January 2020. The weather condition in the country i sm living is different from the rest of the world. I.e. from September to june it is summer sunny season and july and august is rainy season. So i drove the care smoothly till july and now i have found the car leaks the water from the rain from the roof!!!! I am very disappointed. It has sun roof but the leakage is from the side of the rear mirror.

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