2020 Dodge Durango Problems and Top Complaints – Is Your Car A Lemon?

Brakes and electrical system issues among the top complaints received by the NHTSA from vehicle owners

The 2020 Dodge Durango is a three-row SUV that is supposed to provide plenty of room and speed. In fact, the automaker claims that “performance is power,” but owners can’t seem to enjoy this performance because of the glaring defects. This SUV suffers from trouble with the electrical system and service brakes, according to customers.

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Problems with the Electrical System

A solid electrical system is needed to start the vehicle and run the high-tech conveniences. Yet, this is one of the top complaints with the newest models.

Here is one Edmunds review that discusses some problems. “I don’t like having to go into the infotainment to set the climate control. There is a blower knob external for blower speed but I guess you have to have it there if you want to have auto climate.”

It turns out that the electrical system concerns go deeper than the configuration. NHTSA Campaign Number 20V191000 discusses a recall that owners should know about. In fact, this defect affects more than 300,000 vehicles. It turns out that there is a software error that can keep the rearview camera image displayed even after the vehicle is shifted from Reverse. This lingering image can cause distraction, thereby increasing the chance of an accident. Maybe the image is meant to entertain passengers during a longer drive, except most kids have their heads planted in their phones these days and probably won’t even notice.

Problems with the Service Brakes

Stopping the three-row Durango is vital for keeping occupants safe. However, this is another system with complaints issued by customers.

One more Edmunds review states, “Brakes are a little on the mushy side. Too much travel (coming from a German car) before pads actually bite the rotors.”

It turns out that Dodge is aware of numerous braking problems. Service Bulletin #9004258 discusses Park Assist errors. These situations lead to warning messages that could be caused by failing sensors. However, Dodge isn’t offering a solution to the issue. Instead, FCA is simply asking for technicians to send in photos and information regarding the fault. Basically, the company is hoping that customers will figure out the problem for them. So much for owners receiving “performance” or “power” from this vehicle.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work aid your lemon at no cost to you. The law makes Dodge pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win.

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About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones

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